B Bebbington
June 30 2015
2015 Regional Telecommunications Review Secretariat
Email secretariat@rtirc.gov.au
Submission to 2015 Regional Telecommunications Review.
Please find attached my submission to the review.
There are seven documents which form the submission.
1)
2)
3)
4)
5)
6)
7)
Introduction and explanation of my circumstances,
Response to the issues paper,
MASS SERVICE DISRUPTION ISSUES,
Csg-our experiences,
Mass service disruption notices –review of all,
MSD analysis spreadsheet, and
CSG proposal .
Each document is referred to throughout the submission.
OUR CIRCUMSTANCES
My wife and I live and work on our farm near Bridgetown in Western Australia.
We are 286 kilometres by road from Perth and Bunbury, our nearest regional city is 100 kilometres
by road. Bridgetown is 15 kilometres by road and 10 kilometres in a straight line.
Our farm is in a valley and we do not have mobile phone coverage.
We have two landline phone services which are on the Winnejup exchange. We are the last
customers on the line, 17 kilometres from the exchange. The Winnejup exchange runs out of the
Bridgetown exchange approximately 15 kilometres away.
We are on the NBN interim satellite with Westnet, having previously been under the Australian
Broadband Guarantee wit Optus.
Between October 2013 and November 2014 we had 381 days of continuous faults on both services.
The failure of our landline phone services between December 2012 and February 2013 and October
2013 to November 2014 is currently the subject of a level 3 TIO investigation.
Bruce Bebbington
REGIONAL TELECOMMUNICATIONS REVIEW 2015
RESPONSE TO THE ISSUES PAPER
Bruce Bebbington
Q1 Do people in regional Australia believe their reliance on telecommunications differs from
those in urban area? How does it differ and can you provide examples?
In the first instance, for many people living and working in regional areas, landline phones are their
only communication option.
As such if your landline service is not working you have no voice communication.
Compare this with someone in an urban area, who has alternative voice communication facilities,
such as a mobile phone, if their landline fails, they can still communicate. If they have mobile
coverage they are also likely to have access to good quality internet.
The impact therefore of losing a landline facility for a regional customer, is complete loss of voice
communication versus no impact.
Many people underestimate the value of having a phone, because it is something that is taken for
granted.
Try going without your landline, mobile phone, internet and emails for a day and see how this impacts
on your work, family and lifestyle.
Now try to imagine this being the case for five days- not an uncommon situation and unreasonable
scenario for a person living in a country area.
The customer service guarantee requires landlines to be fixed by the end of the second working day
after a report, so if you report a phone fault at 5.05pm on a Thursday, it is not likely to be fixed until
7pm on the Tuesday- 5 days.
Of course, this is if you can report the phone- after all, with no phone access and no internet, you have
to drive to a neighbour if they have a phone or drive to town to use a public phone or a mobile phone,
which adds to the delay in reporting and also adds to the cost of reporting the fault.
Isolation is a significant issue in regional areas, not to say someone who lives in a city or town is not
isolated- many people live in a street but do not know their neighbours.
Q2 For those users already connected to an nbn network service,
has the service met your expectations?
We are on the nbn interim satellite and have been since May 2013.
Prior to this we were with Optus satellite under the Australian Broadband Guarantee, and has been on
that service since November 2007.
Prior to that we were using Telstra Big Pond on our normal landline phone.
When we changed from the Optus satellite to the NBN interim satellite, we felt there was an
improvement in the speeds, however this has not been maintained.
As part of our research for selecting the best provider for our location under the Australian Broadband
Guarantee, we looked at the speeds available for our location, which was predominantly determined
by the location of the satellite and the footprint of the satellite. This is why we went with Optus.
For the NBN interim satellite, we were unable to find out anything other than "Expected maximum
download speed of 6mbps" with no way of finding out what actual speeds were being recorded,
generally or in our own area.
Is the NBN interim satellite service any better now, with the slowing down of speeds experienced
through the overselling of the capacity of the satellite, that what we had under the Optus servicepossibly not?
Q3 Having regard to the technical solution likely to be used in your area, do you have views on
the adequacy of that solution in terms of meeting needs now and into the future?
Despite being 15km from the nearest town and 10km from an NBN fixed wireless antennae, the
technical solution we are expected to end up with is NBN Satellite internet and a lead and copper
phone line.
I use the term lead cabling as this is what Telstra advised that it replaced in 2014 on our exchange
line.
Voice telecommunications reliability has been poor. From October 2013 to November 2014 we had
381 days of continuous landline faults across our two landline services.
Significant works were undertaken to provide, what Telstra called "a stable working service". This
included replacing lead cabling, the predecessor to the copper network, installing a "booster" to
increase signal strength over the 17 kilometres of exchange landlines.
The Universal Service Organisation currently does not undertake preventative or routine maintenance
on the landline system in our area, but relies solely on the enforced repair timeframes under the
customer service guarantee to maintain the facility.
With increased mobile coverage, increased mobile usage, reduced landline reliance and improved
internet via the NBN, it is likely that maintenance and repair of the copper landline network will
reduce even further and repair times will increase.
Rural and remote customers are already at the end of the line for repairs because numbers speak, that
is if there are 2000 people affected by a fault there will be a large number of fault reports and the
provider will do what it can to get those customers faults repaired, as the penalty under the customer
service guarantee would be significant.
In situations like ours where there are less than 10 customers over a 10 kilometre length of copper
landline, the number of fault reports is clearly going to be less than in an area where thousands would
be affected.
It took over 80 fault reports, over 150 emails and letters of complaint before our faults were attended
to in 2014.
The NBN Satellite should provide a significant boost to speeds and download limits and should be of
great benefit to us, but at what cost?
Our satellite internet costs have been
a) $50.45 per month 512/128 kbps 1 gigabyte
b) $58.58 per month 512/128 kbps 2 gigabyte
c) $62.62 per month 1024.256 kbps 5 gigabyte
d) $39.95 per month alleged 6mbps/1mbps 10 gigabyte.
The technical solution improvement that is intended to be offered by the NB Satellite will be good,
however, satellite internet relies on modems which require electricity.
No electricity, as was the case for 63 hours in late 2013, means no internet, even with a portable
device such as a laptop or tablet.
Battery technology has improved in recent years, so is it possible to have the new NBN satellite
modems to have a battery backup?
Even if this was only for a few hours, it would see a lot of satellite customers through power outages.
No other options for communications are reliant on electricity as the satellite modem is.
Q5. For users living in areas without mobile coverage, what priorities, other than specific
locations, do you consider should be recognised in future efforts to improve coverage?
Reliability of landline services- If there are ongoing reliability issues of landline phones, therefore
frequent or lengthy periods of times that regional customers do not have voice telecommunications.
The Universal Service Obligation is to provide voice communications to all Australians. If this can
not be achieved via a reliable landline network, then mobile would allow the USO to be achieved.
Mass service disruptions and local outage exemptions. If an area has experienced a high number of
mass service disruption exemptions and local outage exemptions, or encountered lengthy disruptions,
then this should be given as a priority.
During the period January 23 2012 to June 15 2015, I have chosen random phone numbers in Western
Australia covered by mass service disruption notices.
96511000
33 Mass service disruption notices and exemptions issued.
592 days covered by exemptions out of 1240 days or 47.74% of the time
97200100
28 Mass service disruption notices and exemptions issued.
521 days covered by exemptions out of 1240 days or 42.01%
97300001
29 Mass service disruption notices and exemptions issued.
606 days covered by exemptions over 1288 days or 47.0%
97611000
24 Mass service disruption notices and exemptions issued.
461 days covered by exemptions over 1822 days or 35.8%
This covers our phone range, and in addition to this we received two notices claiming exemptions for
a pre existing, pre assessed faults for an additional 27 days.
This brings Telstra's claimed exemptions for the service to 488 days or 37.9%.
I emphasise that this does not show that these phone numbers had faulty services during this entire
period, but that it shows that in the event that they had a fault, for up to 47.74% of the time, the repair
was exempt from being repaired within the standard timeframe, which in these cases would have been
one business day after the report.
If the customer service guarantee and universal service obligation is not required to be met in 47 per
cent of the time, then this should reflect on the reliability.
It should also be noted that this is only the mass service disruptions which are on the Telstra website.
It does not include any claims for mass service disruptions or local outage exemptions where Telstra
had individually notified the customers.
Reliance on landlines. For some customers landlines phones provide 100 percent of their voice and
internet capability.
Not everyone has a computer or needs the internet.
The reliance on landlines is reduced where alternative facilities exist or can be accessed.
However, despite being on the NBN interim satellite, we do have internet access but we do not have
voice communications. Whilst this gives us some form of communication, we can not contact other
people who are not on the internet.
Reliance on landlines in rural areas is also determined by access to other facilities due to working off
farm.
In our situation, as is the case for many rural landowners, we live and work on our farm. As a result
the landline is our only voice communication.
However, a number of our neighbours work off farm, with either one or both of the landowners
working in nearby towns. Their reliance on landline voice communications and landline based
internet or NBN interim satellite, is not as critical. In the event the landline is not working, one or
both residents travel daily to town where they can utilise work landlines or their own mobile services.
This situation, in turn, exacerbates the issue of getting landline services repaired because often only
one resident may report the fault, because it only has an impact on them.
As the distance from rural property to the nearest town increases, the likelihood of someone working
on a daily basis off the farm, in the town where alternative voice communications are accessible, is
reduced.
The prioritisation of mobile phone coverage should cover this aspect of the reliance on landlines as
well, taking into account
a) Level of reliance on landlines for voice communications, whether alternative voice can be
accessed,
b) Access to internet, if the resident has no computer or internet access then there is a greater
dependence on the landline voice communication,
c) Reliability of the landline service
d) Actual repair timeframes for landlines, including those covered by exemptions.
Emergency services.
Rural, regional and remote areas rely heavily on volunteer fire fighting.
The ability to contact brigade members quickly is integral to the control of fires. Time is critical in
mobilising volunteers and equipment.
Landline reliability poses a problem for emergency services.
In the last 15 years our local bush fire brigade has seen some significant advances in its resources.
By road the brigade can travel up to 65km within its response area.
Up until the construction of the purpose built shed for the brigade, the transfer pump and fire engine
were located on our farm.
As a result I became the first call out in the event of a fire.
On a number of occasions other brigade members turned up to take the unit to fires, not because I was
not available, but because I could not be contacted while in my house.
The time lost in bringing other brigade members from as far as five kilometres away, because of
ongoing unprepared faults was critical.
Q8 How might new applications and services that utilize mobile networks for voice and data
transform the way you live and work?
The most significant transformation would be less time wasted.
A lot of time is lost waiting for websites to download, even those which are used regularly.
People who are used to mobile or fix line broadband have no comprehension of what rural copper line
based internet is like.
Likewise there is practically no understanding of the issues with the low speeds on both the nbn
interim satellite or under the Australian Broadband Guarantee.
Old internet programs used to have a moving symbol to show that the program was working while
waiting for the data to download.
This disappeared because web designers felt that with increased computer processing speeds and fast
internet it was no longer necessary.
The increased speed would also be of financial benefit because of the ability to get data input onto the
websites you are using. For example with online broking for shares, the time for the data to be
transmitted, received and processed is critical.
Greater download speeds would also give people more access to information. Large downloads that
most Australian’s take for granted, like photographs, videos and interactive events such as webinars
are impossible, but would be available with access to mobile networks.
Voice communication would give rural customers an alternative to landlines and consistent with the
changes being experienced worldwide with the shift to households with only mobile voice
communication instead of landline, rural customers would gain the freedom that access to mobile
phones has given most people.
Cost savings would also be likely because access to mobile phone plans would be cheaper than having
to pay for bundles that only realistically provide landline call cost reductions for rural residents who
have no day to day benefit or access to mobile services or the data or internet the bundles cover, as the
Broadband is not accessible.
Q9 What communication barriers have you experienced in expanding or
operating your business or providing services, such as health or education?
Have you been able to overcome these barriers and if so, how?
Additional costs such as having to pay for two merchant facilities for credit cards. We had to have a
standard mobile unit for off farm transactions and an online facility for the farm and office as we had
no mobile coverage.
Q10 What communication functions (for example, speed, mobility, reliability,
data, etc.) would best suit your needs, noting the limitations of each technology
(for example, mobile, wireless, satellite, fibre)?
As we are only likely to ever receive satellite, increased speed would provide the greatest benefit.
There is no point having increased data if it can not be accessed in a timely manner.
Q11.Do we need to continue to guarantee the standard telephone service for all
(or only some) consumers, and if so, to what extent?
I believe there needs to be safeguards in place to ensure that all phone users have consistently reliable
access to voice communication regardless of where they live, work or travel.
This does not exist now.
I will go into specific details later in this submission in regard to the experiences, issues and failings
of the current customer service guarantee and the universal service obligations.
The current customer service guarantee is inadequate in that the people who need the guarantee the
most are the ones it provides the slowest response and the least protection.
There are two significant aspects to the customer service guarantee. There is the application of the
guarantee by the providers and the failure of anyone to compel adherence to the guarantee.
The current customer service guarantee stipulates that an urban customer shall have their service
restored or repaired by the end of the next working day.
If there is a line fault affecting five customers in a street and one of these customers does not have a
mobile phone, by default the other four customers who have had their landline diverted to a mobile,
will receive prompt attention.
In a rural situation the repair and restoration time frame is by the third working day.
With no mobile coverage these rural customers have no choice but to wait and be without voice
communication (and possibly no internet as well).
Both the urban and rural customers pay the same line rental yet one gets preference.
A fault reported by the urban customer at 4.55pm on a Monday would be required to be fixed by
close of business Tuesday, whereas the rural customer would not be guaranteed of a repair until close
of business Thursday if they live in an area with less than 200 customers.
By the time this rural customer gets attended to the urban customer may have been entitled to $29.04.
Same rental different service.
If both customers experience a two day delay beyond mandatory restoration date, both receive the
same entitlement but the rural customer who reported a fault on a Monday but won’t have a phone for
eight days.
This assumes that the provider actually makes the automatic payment.
Our experience since December 2012 is that the provider will not pay automatically and the customer
will need to make multiple applications to their provider, who will dispute every fault report and
refuse to pay the entitlements under the legislation. In the abnormal event that the provider can not
establish an excuse for not paying and does agree to pay, it will still force the customer to wait the 13
weeks before paying the credit.
There is no recognition that the legislation requires the assessment to be done within the 14 days of
fault closure and then payment within 3 months.
There is also no consideration given under the legislation as to the true impact and inconvenience to
customers of service failures.
For customers with mobile coverage with a mobile phone there is no inconvenience once reported and
a free diversion is set up. In fact there is often a better service because for a standard wall mounted
phone the customer now has mobility and can also us the mobile anywhere for the same cost as
landline calls.
For those customers who do not have mobile coverage we have nothing.
The customer with mobile coverage has an improvement but the rural customer has nothing.
Even if the service is restored within normal customer service guarantee timeframes and no penalty
entitlements exist, the urban customer has the improvement and the rural customer can be without
voice communication for 4 working days which realistically and regularly becomes 6 days as only a
failure on a Monday will avoid going over a weekend.
For the urban customer who does not have a mobile, the provider is able to offer a loan mobile, a
service which again is not accessible to the non-mobile coverage rural customer.
Alternative services such as satellite phones are not offered unless the provider determines it is
absolutely necessary. This usually requires a lengthy repair timeframes before this will be considered.
In our situation, Telstra had assessed the faults and admitted it would take another three months to fix.
Despite ongoing line failures and call dropouts which had already been occurring for five months, a
satellite phone was never offered.
Customer service guarantee was not paid either.
This non compliance with the customer service guarantee and refusal to make any offer of an
alternative service is reprehensible.
However when it is also taken into account, as Telstra’s own fault records confirm that we are
medical priority, the full extent of Telstra’s refusal to offer an alternative service, which could only
have been a satellite phone is even more astonishing.
Our two landline services were faulted from October 21 2013 to November 5 2014. In total our two
landline services were faulty for 381 continuous days.
On October 28 2013, upon the first attendance to the faults, the technician advised both us and Telstra
of the extent of ‘the major work required to repair your service’ and the notification from Telstra that
‘there are major problems and we will have to provide an alternative’.
Our outbound phone records show that over the 381 days, there were only 30 weekdays during which
we were able to make calls without having to redial the number to make contact or finish a
conversation.
Inbound call records supplied by Telstra to the Telecommunication Industry Ombudsman reveal that
there were only 13 days (Monday to Friday excluding public holidays) where calls were able to be
made without redialling.
During the entire period, when we did have lines, there were constant noises, clicking and static which
meant the handset had to be held at least 10 centimetres from your ears or speakerphone had to be
used.
Telstra refuses to pay customer service guarantee because we had a working service and because on
three occasions we refused their reasonable offer. Telstra can’t tell us or the Telecommunications
Industry Ombudsman what the offer was but has produced transcripts of phone calls that took place
but can’t find proof of the calls in our inbound or outbound phone records. Not having a dial tone
should be a good starting point in verification of Telstra’s fraudulent claims.
Telstra continues to dispute a fault existed, including disputing its own SIAAM numbers issued both
over the phone and in multiple email acknowledgements and updates of fault lodged online.
Where it does acknowledge faults it claims restoration occurred, despite technician visits to confirm
the faults were not repaired. Even when the technician called in to advise they were aware that our
line was not connected to the exchange due to a line failure, Telstra still closed the faults and
accordingly refuses to honour the customer service guarantee. Their own case notes confirm the line
faults and they still refuse to acknowledge the unprepared faults and vehemently refuse to pay
customer service guarantee.
The impact on customers needs to be the basis of future customer service legislation so that customers
without an alternative service are protected.
The current legislation is effective and workable but because Telstra knows that no one win enforce
it, they do not have to even attempt to comply.
Any legislation is ineffective when there the perpetrators know they will get away with not
complying.
The problem is not the legislation but the failure to enforce it.
There are problems with the application of the legislation as highlighted in detail later in later
documents in this submission.
Q12. Are there any other services, the availability of which should be
underpinned by consumer safeguards?
All services should be covered by some form of consumer safeguards.
Every good and service in Australia should be covered by safeguards.
To not provide safeguards would mean turning back the clock by half a century.
Mobile phone services should be covered to ensure that quality and reliability is maintained.
NBN services should also be covered.
Satellite services shall also be covered, to prevent a repeat of the interim nbn satellite debacle
whereby the government refused to provide actual download speeds to potential customers and
oversold the capacity of the satellite thereby affecting all interim nbn satellite customers.
If a business refused to provide factual data to potential and existing customers it would face scrutiny
and prosecution from bodies such as the ACCC.
If a business knowingly advertised an expectation that it could deliver a 6mbs service when it knew it
could not do so, it would be in breach of advertising standards.
To then continue to see capacity when it became evident that in doing so the speeds would further
reduce is why guarantees are needed.
Q13. What standards should apply to your services? How might they best be enforced?
For landline voice services the same standards should apply regardless of location if the same line
rental applies. Any difference that may apply for a rental where technology does not permit the same
service to be provided, shall be considered the same.
In this way no customer will be disadvantaged or discriminated against.
The providers can all provide the same speed of response to customers regardless of where they live
when it comes to those functions the provider wishes to have done quickly.
In the ACMA annual report on compliance with standards reference is made to the average restoration
times for services covered by the customer service guarantee for the 2012/13 and 2013/14 financial
years. The average restoration times for urban were 66 hours and 72 hours for non-urban for 2013/14
compared to 76 hours urban and 85 hours non-urban in 2012/13.
What this demonstrates is that despite all of the arguments put forward by the telecommunication
industry that more time is needed to service non-urban customers due to issues of distance, lack of
technical staff, equipment and resources, the actual restoration times supplied by the industry to
ACMA show less than 10% extra time is currently required to survive all non-urban customers. Even
in 2011/12 the additional time taken was less than 12%.
The original basis for setting the customer service guarantee timeframes was to set benchmarks and to
achieve improvement in standards.
In this regard the current performance indicates that there is no justification for the discrimination
against all non-urban customers by the industry and the legislation.
Currently remote customers receive no compensation for a three day delay whilst paying the same line
rental as the urban customer.
When it comes to issuing a bill for a service it can be done immediately.
When it involves a charge for a service, such as a repair to a phone beyond the first socket it is paced
on the bill within minutes of the work being completed.
This occurs even when, as in our case it was over two months from fault repair to fixing.
It is also interesting to nothing that when Telstra agreed the fee for service did not apply as the fault
was prior to the first socket for that service, and agreed to reverse the fee, this did not occur.
28 months later Telstra still disputes the fee was charged in error. This is despite the case notes
confirming the decision to reverse the fee and an email from Telstra advising of the reversal.
NO CUSTOMER SERVICE GUARANTEE TIMEFRAMES NEEDED
WHERE ALTERNATIVE SERVICE IS AVAILABLE
If an alternative service is available and is working then there is no need for a service guarantee
timeframe because as is the case with the current customer service guarantee, the provision of the
alternative service negates the timeframes.
I propose an impact based system, which is contained in a separate document as a discussion point.
A key element of the provision of an alternative service has to stipulate that the alternative service is
working and I propose that the diversion is to be tested at commencement of the diversion and at
regular specified intervals.
The checking would not be a financial imposts on the provider considering the ability to provide free
calls is an industry standard in phone plans.
The purpose of the check is to ensure reliability of the alternative because if this also fails, the
customer has no service and timeframes for repairs of the landline shall recommence. This will either
involve repair to the landline or repair to the alternative.
The repair timeframes would be different for medical priority customers and medical alert customers
with the regularity of the checking of the alternative increased to ensure that the alternative service is
operating.
Checking of the alternative service shall require that for medical priority and medical alert customers,
voice communication must occur.
Telstra currently uses automated voice services to check if a customer’s service is working when it is
believed to have been repaired.
However our repeated experience was that when the computer could not detect the response given on
the phone keypad because of static and noises, it would respond with ‘I am unable to detect your
response, goodbye’. Consequently the clearly unresolved faults would be closed.
The expected response to the computer not being able to detect the response to a keypad response
would be to transfer you to an operator or advise that there appeared to be a problem and a call back
would occur.
Similarly we received multiple automated voice messages which would, during periods where there
was no dial tone result in three messages on message bank and the closure of the fault because Telstra
claims it had tested the line three times without any keypad instructions to the contrary. Telstra
continues to dispute this because its records show that on that day we received three phone calls
which proves that we had a working service.
The customer service guarantee shall stipulate that no faults can be cleared by an automated voice
system unless correct keypad responses are received and recorded. It shall also be the responsibility of
the provider to prove that such a response was received. To prevent the current practice of not
responding to customer complaints that a fault has not been repaired the customer service guarantee
shall apply from the initial report until the provider proves that the fault has actually been restored.
In this way the customer will actually have some rights compared to the present situation whereby the
customer has no choice but to re fault the landline, resulting in the provider gaining four more
working days to fix the faults. It also means the customer has to waste time trying to get the provider
to acknowledge the error, or as has been our repeated experience, the deliberate closure of unresolved
faults.
20 months after the first “error” made by Telstra and we are still trying to get
Telstra to acknowledge what occurred despite the SIAAM notes stating what occurred.
16 months after the matter was taken to the Telecommunications Industry Ombudsman and there is
still no progress on any matters.
Since there is no enforcement of the current legislation and no desire by regulatory bodies to support
the customer’s rights in a timely manner, the only option is to put the responsibility onto the
providers, by making them prove compliance and fault restoration, then the providers will have to
change their ways.
The current legislation is also too protective of the providers at the expense of customers due to the
customer service guarantee exemptions that are self regulated, unchecked and of recent years been
abused.
The document “MASS SERVICE DISRUPTION ISSUES” which forms part of this submission
highlights the problems with the self-regulated environment and non-compliance with the standard
due to the lax attitude to enforcement by the Australian Communications and Media Authority.
Telstra is required to take action to prevent an individual customer service guarantee eligible standard
eligible service from experiencing more than either three faults in a rolling 60 day period (national
reliability framework 3(a)) or four faults in a rolling 365 day period (national reliability framework
3(b)).
Telstra reports to ACMA on any services that breach these thresholds, investigates the performance of
the service and then undertakes necessary remediation.
In 2013/14 Telstra reported 308 services which had more than three faults in any 60 day rolling period
or an average of 26 per month.
In the same year Telstra reported 2217 services which had more than four faults in any 365 day
rolling period, an average of 185 per month.
In the context of the Rural Telecommunications Review it would be important to find out how many
and what percentage of these customers are rural, regional or remote.
Telstra is required to remediate any service that breaches the fault thresholds and then monitor that
service for an eight month period. If a service experiences another fault during the monitoring period
(known as a monitoring-period fault), Telstra must report this to the ACMA together with an
assessment as to whether the fault is related or unrelated to the original fault(s) that caused the
contravention.
In 2013/14 Telstra reported 636 monitoring period faults affecting 558 individual services of which
22 were assessed as the original cause.
Therefore approximately 26% of all breaches of the fault thresholds has monitoring-period faults.
Again in the context of the Rural Telecommunications Review, how many and what percentage of
these customers are rural, regional or remote?
Each service reported under level 3 is required to undergo remediation and Telstra is required to
report to the ACMA on the expected date of completion of the remediation and to report quarterly any
services where remediation has not been completed within the expected timeframe.
Based on Telstra’s records provided to the Telecommunications Industry Ombudsman in early 2015
(for the fault periods December 2012 to February 2013 and October 2013 to November 2014), show
that both services would have “breached the fault thresholds” by November 2013. Actual faults
recorded, including those with SIAAM numbers Telstra denies exist, would have been October 22
2013.
If all line faults were taken into account for 2012 onwards, the first breach is likely to have been in
February 2013.
I am not aware of our services being classed as level 3 and being reported to ACMA. The faults were
finally repaired in November 2014 and as such would still be during the monitoring period.
There have been further faults recorded since the restoration date which would have resulted in further
breaches of the 3 in 60 days and 4 in 365 days. As a result our monitoring period should now run to
November 2015.
It is of note that twice since the November 2014 restoration date, Telstra has asked us to withdraw
faults lodged.
The Level 3 process has the same flaws as the customer service guarantee legislation in that it is
solely up to Telstra to self-report, self-regulate and self-assess.
There is no reference to these fault thresholds made by Telstra, the telecommunication industry
Ombudsman or ACMA. Consequently customers do not know about this “protection”.
Repeatedly during the fault period October 2013 to November 2014, and since then whilst trying to
get the problems addressed, I have asked if there is a national reliability standard for landline
reliability.
The ACMA annual communication report is the first time I have been able to get any sort of an
answer.
In our case Telstra denies the existence of over 50 fault reports.
The fault reports being denied include online fault reports for which Telstra has issued multiple email
acknowledgements and updates. They also include fault reports where SIAAM numbers have been
issued. There are even fault reports that resulted in appointments and technician attendance and phone
calls.
The customer service guarantee system and the level 3 reporting and monitoring relies entirely on the
accuracy of Telstra’s recording of faults which is seriously flawed.
Another significant element of the customer service guarantee safeguard is the mass service disruption
exemption provision
I have attached a separate document highlighting the problems, entitled ‘MASS SERVICE
DISRUPTION ISSUES’.
One element of the customer service guarantee standard is the definition of a working day.
A working day is any day that is not a Saturday, Sunday or Public Holiday in that location.
The standard states that for the purposes of a customer reporting a fault the report is required to be
lodged by 5pm in that location otherwise it is deemed to have been made the next working day.
When is a fault lodged? Is it when you join the queue for faults, when the provider identifies the caller
and records the notification, when they issue a reference number or at a later time when it is assessed?
In the case of online fault reports Telstra requires you to agree that the fault is only reported when
they enter it into their system.
The fault report should be the time it is submitted by the customer which is also the time you receive a
reference number and an email of acknowledgement.
Online fault reporting will increase due to increased access to the internet but also as providers reduce
staffing levels to force customers to use online fault reporting.
The working day clause should apply to the Telecommunications Industry as well.
We have rung faults when a fault has gone beyond 8pm on the mandatory restoration date to be told
Telstra’s working day ceases at midnight.
The working day shall be consistent for customers and providers alike.
If a provider can claim midnight as close of business this means that for the purposes of notification to
a publisher, this can occur prior to midnight thereby giving the provider 10 working days.
The working day cut offs should reflect actual working days.
In the case of notification to the Telecommunications Industry Ombudsman and Australian
Communications Media Authority it shall be 4pm.
In the case of notification to a publisher it shall be consistent with advertising deadlines, particularly
since the provider has nine working days to lodge.
In the case of repair and restoration the working day shall be no later than 7pm.
For fault reports the end of working time shall be 7pm or no later than the provider’s end of working
day.
One of the many tactics employed by Telstra to avoid paying customer service guarantee is to say that
when there are ongoing faults or network improvements that are not faults affecting a customer, it
does not assess customer service guarantee payments until all work is complete.
In doing so it avoids customers objecting to non-payment of customer service guarantee at the time
then refuses to pay the legislated entitlement.
The provision is clear that payment of customer service guarantee will be automatically assessed and
paid upon fault repair, restoration or rectification.
A provider can not claim a fault was repaired but also claim it is not repaired.
If the provider wishes to claim a fault is closed when it knows it is not it shall assess customer service
guarantee at the time of fault closure or if an assessment has not been done automatically, the provider
in doing so concedes the fault is not repaired, restored or rectified and has no grounds to claim the
fault was closed.
Customer service guarantee should also be paid in a timely manner.
The current practice of not automatically calculating the automatic payment and only paying when a
customer challenges the customer service guarantee and then crediting the payment three months after
the assessment rather than three months after fault repair, rectification or restoration, is contrary to the
legislation and unacceptable.
Fault reports and customer service guarantee assessments and entitlements should appear in phone
bills. If this occurred customers would not be put in the situation we are where it is not until months
afterwards that you become aware Telstra has failed to record faults for which Telstra has issued fault
references for.
If providers are confident of their record keeping of faults in a purely self-regulated environment they
have nothing to fear.
If providers are confident that they are assessing and paying customer service guarantee entitlements
correctly and in a timely manner, making the information available to customers will be to their
benefit as it would reduce call with queries on customer service guarantee issues and save them
money.
The penalty amounts that are paid, after all exemptions have been exhausted and after customers have
pursued the non-payment of automatic entitlements, shall be required to increase from the amounts set
in the 2011 standard.
Each penalty amount shall increase as well as the $25,000 cap.
The penalty should also be varied based on the network reliability framework of three faults in 60
days and four faults in 365 days and should be cumulative.
Currently if you have 20 faults in a year and each involves two working days with no dial tone you
receive no compensation for 40 days without a landline. Despite this meaning you have no service for
20% of the year.
If customer service guarantee was cumulative you would receive compensation based on number of
working days without a landline in a 365 day period.
Too hard to work out? If Telstra claims this then it would be admitting that the data it provides
Australian Communications and Media Authority for the level 3 network reliability framework is not
factual.
Telstra has the technology to monitor that type of system because it does it already.
MASS SERVICE DISRUPTION ISSUES
Regional Telecommunications Review 2015
Bruce Bebbington
June 30 2015
There are a number of issues which relate to the exemptions that have been claimed to date by
providers.
The advertising of the public notices stipulated under the telecommunications (customer service
guarantee) standard 2011 is an integral component of claiming an exemption.
I have analysed the mass service disruption notices that Telstra has issued since November 2011 and
have discovered a significant number of errors that affect the legitimacy of those exemptions.
Two documents, attached as part of this submission, entitled “Mass service disruption noticesreview of all “ and “MSD analysis spreadsheet ” contain the results of the analysis.
Three specific areas of the advertising requirements are addressed in those documents.
INCONSISTENT DATES BETWEEN ONLINE LISTING AND PUBLIC NOTICES ATTACHED TO THE LISTING.
37 Telstra mass service disruption notices have different dates listed on the Telstra website to those
which appear in the notices that are attached to the listings.
This is an error rate of over 10%.
The errors in the dates are significant as they are of up to 31 days.
Most of the discrepancies are in the end date of the exemptions, but some are the start date.
Clearly when different dates are used the latest start date and earliest end date shall apply as these
are the only dates which appear in both adverts.
It would be necessary to check the actual newspaper advertisements that appeared in the relevant
newspapers to ensure that these also do not have further date errors.
The errors have been brought to the attention of both the Telecommunications Industry
Ombudsman and Australian Communications and Media Authority (ACMA).
ACMA have advised that mass service disruption exemption notices are not assessed or approved
but ACMA have confirmed in writing that they do undertake spot checks of notices.
A review of the mass service disruption exemption notices that I have outlined would also require a
check of the issue date, advertising dates and take into account the original mass service disruption
exemption notices and any extensions.
If an incorrect date results in a mass service disruption exemption ceasing before the extension was
issued, the extension would not be valid.
MASS SERVICE DISRUPTION EXEMPTION NOTICES WHICH AFFECT MORE THAN ONE STATE OR
TERRITORY WHICH MAY NOT HAVE BEEN ADVERTISED IN A NEWSPAPER CIRCULATING IN THAT
STATE OR TERRITORY.
99 mass service disruption exemption notices affect more than one state or territory and there
needs to be a check that these notices have been advertised in a daily newspaper circulating in the
state or territory.
ACMA have confirmed in writing in response to my complaint about this matter, that if a public
notice does not appear in the relevant capital city newspaper for a mass service disruption
exemption affecting the capital city it does not comply with the requirements of the standard.
Further that it affects non capital city customers it shall be required to be placed in a newspaper
circulating in the area.
Specifically I raised the issue of Canberra and the Australian Capital Territory and that was the
response.
There are 38 mass service disruption exemption notices on the Telstra website which affect some or
all of the Australian Capital Territory. Only six of these appear on a search of the Australian Capital
Territory in each of the years 2011 to 2015 for the three search categories of metro, regional and
state-wide.
A check shall be required for all of the 38 mass service disruption exemption notices that apply to
the Australian Capital Territory, not just the 32 that appear under New South Wales only. I am
unable to verify that the six that are listed online for the ACT are correctly advertised in the Canberra
Times.
There may be more mass service disruption exemption notices that apply to the Australian Capital
Territory as there are still about 20 notices which I have not accurately checked the geographical
boundary listed.
For the ACT 85% of the mass service disruption exemption notices may not be valid.
For NSW there are 79 mass service disruption exemption notices listed online for the state. There
are 49 which affect NSW which are listed elsewhere. 39% of all NSW mass service disruption
exemption notices require checking for advertising in newspapers circulating in the state.
An example of one such mass service disruption exemption notice is listed online as “VICMELBOURNE AND SURROUNDS” that covers a large area of NSW.
Of the 98 mass service disruption exemption notices affecting Queensland, 10 are not listed under
Queensland.
Of the 49 mass service disruption exemption notices affecting Victoria, two are not listed under
Victoria.
Of the 74 mass service disruption exemption notices affecting Western Australia, six are not listed
under Western Australia. This represents 8.1%.
For South Australia there are 39 mass service disruption exemption notices, Tasmania 16 and the
Northern Territory has 23.
For the purposes of these calculations I have not included the South Australian mass service
disruption exemption notices which include Kyneton in them. This is because it appears that the
intended place name is Keyneton near Adelaide rather than Kyneton in central Victoria.
At the time the Telstra website was showing 366 mass service disruption exemption notices, the
correct number should show 465 separate state or territory listings. 22% are not listed under the
correct state or territory and may not have been advertised correctly.
Failure to advertise in the correct newspapers would invalidate the exemption for all of the phone
numbers in that state or territory.
MASS SERVICE DISRUPTION EXEMPTION NOTICES THAT DO NOT APPEAR UNDER THE CORRECT
GEOGRAPHICAL AREA ON THE TELSTRA WEBSITE.
The Telstra website has a listing of all mass service disruption exemption notices and a search tool to
be able locate notices affecting your state or territory.
I will raise the issues created by the listings page later and point out the failings of the current
system used by Telstra.
The default listing on the website currently has 10 per page and there are 37 pages.
It is not possible to search all mass service disruption exemption notices for your state or territory.
The search tool requires input of the state or territory, then requires input of whether you wish to
view the mass service disruption exemption notices for metro, regional or state-wide.
It then requires input of the year you wish to view.
As it is not possible to search all mass service disruption exemption notices for a state or territory,
then it would be expected that if you reside in the Melbourne CBD you would search Victoria metro
2015 and this should reveal all mass service disruption exemption notices affecting the Melbourne
metropolitan areas at any time during 2015.
Similarly if you live 350 kilometres from Perth you would search Western Australia Regional 2015.
This would be expected to reveal all mass service disruption exemption notices affecting WA
Regional areas in 2015.
If you live in Essendon in Melbourne you would search Victoria metro 2015. Again the expectation
would be that it would reveal all mass service disruption exemption notices applicable to the
Melbourne metropolitan area for 2015.
If you live in Deniliquin you would not unreasonably search NSW Regional 2015.
I first became aware of this problem in March 2015 when I searched the Telstra website to check if
there were any mass service disruption exemption notices affecting our services that might explain
why no action had been taken on faults lodged seven days earlier.
A search of WA Regional 2015 showed there were no mass service disruption exemption notices
affecting WA Regional.
I also searched WA state-wide 2015 and WA metro 2015 to make sure there were no mass service
disruption exemption notices incorrectly placed there.
It was on the WA metro 2015 page that I located a mass service disruption exemption notices
entitled WA-Perth and surrounding areas.
Living 280 kilometres from Perth I did not expect to be classed as a surrounding area of Perth and
indeed our area was not included in the geographical area or range of phone numbers.
The geographical area did however cover areas that were 360 kilometres from Perth.
I contacted ACMA who said they would look into this as the issue had never been raised before.
ACMA also responded that they knew to check metro, regional and state-wide whenever they were
looking for a mass service disruption exemption notice.
The response given was that technically I was correct and technically Telstra had complied with the
legislation as the notice did appear somewhere on their website, just not where you would look for
it.
By the time the response was received from ACMA a new mass service disruption exemption notice
had been issued for a different cause and for a different area.
This notice 20150413 WA-Perth and surrounding areas was listed under WA Regional 2015. It
affected regional areas but also covered the Perth metropolitan area.
This was the direct opposite of the one I raised with ACMA because the first one affected regional
customers but was not disclosed to them. The new one affected the entire Perth metropolitan area
and this was not disclosed to them.
After the ACMA officer explained why nothing would be done about the first notice, I raised the
second one and that this affected about 2,000,000 people.
The response of “they can’t do that “was received.
When I queried why was it okay for Telstra to do this when it affected regional areas but not
acceptable when it happened to metropolitan customers, the response was “I should not have said
that should I”
Unfortunately this reflects the attitude of the Australian Communications Media Authority towards
regional customers.
Following the comments I was advised the matter would be looked into.
The written response was that Telstra said they cannot list the notices in more than one search
category.
Telstra knows that the statement is false because there are quite a number of mass service
disruption exemption notices listed on their website which do accurately show that the notice
applies to both metro and regional customers.
Simply because Telstra claims it can not do something does not mean it does not have to comply
with the law.
Optus can inform its customers of the state, territory or area affected, so why can’t Telstra?
The original complaint about the mass service disruption exemption notices for WA Regional areas
appearing under WA metro was also made to the Telecommunications Industry Ombudsman. The
incident of the Perth metropolitan area being listed under WA Regional was also brought to their
attention.
The Telecommunications Industry Ombudsman has advised that it has raised the issue with Telstra
who have committed to change the display of mass service disruption exemption notices on its
website. This has not yet occurred.
Even if Telstra does change the display of mass service disruption exemption notices it does not alter
the fact that on 354 occasions mass service disruption exemption notices have not been listed under
the correct category of metro, regional or state-wide.
It can not be considered correct that you have to search all adjoining states and territories in order
to find out if a mass service disruption exemption applies to your area, when you live hundreds of
kilometres from a state or territory boundary.
MASS SERVICE DISRUPTION EXEMPTION NOTICES WHICH DO NOT APPEAR UNDER THE CORRECT
YEAR.
The search tool on the Telstra website requires input of the year.
17 notices that apply to a year do not appear when a search is done of the year.
Just as every Australian should be able to input their state or territory, metropolitan or regional and
be able to find all mass service disruption exemption notices that apply to their region, so too should
you be able to search the applicable year and be able to find all mass service disruption exemption
notices that apply to your area for the year.
With mass service disruption exemption notices from one year being extended up to May of the
next year it should not be the customer who has to search two years because Telstra does not have
the technical expertise to design a search tool that can show all notices applicable to the year you
have searched.
MASS SERVICE DISRUPTION EXEMPTION NOTICES ARE NOT LISTED IN ORDER OF ISSUE.
Mass service disruption exemption notice 20150423 NSW-E-C-P-SYDNEY AND CENTRAL COAST AND
CENTRAL NSW was the 366th mass service disruption exemption notice issued by Telstra.
This notice further highlights the failure of Telstra to place mass service disruption exemption
notices on their website in a manner in which they can be located.
Despite being the newest mass service disruption exemption notice issued, it did not, as common
sense and correct placement of the newest public notice would warrant, even appear on the first
page of the Telstra mass service disruption exemption notice website.
The default setting set up by Telstra has 10 listings.
The newest listing appeared as the 12th on the list, on page two.
The reason for this is that, contrary to the specific clause about identifiers, Telstra reuses the same
identifier which is a date description not an issue date.
CURRENT MASS SERVICE DISRUPTION EXEMPTION NOTICES APPEAR ON THE 9TH PAGE OF LISTINGS
A mass service disruption exemption notice with an issue date of December 4 2014 that was
extended to April 23 2015, would not only never appear if you searched 2015, but whilst still active
would have been between number 84 and 91 on the list of exemptions. This would have put an
active mass service disruption exemption notice on page 9 or 10 of the listings.
This is in part because of the significant jump in the number of mass service disruption exemption
notices issued by Telstra in the last year, but because of it being listed under the date of the original
mass service disruption exemption notice issued in December.
At the time the notice was due to expire there would have been possibly 50 expired notices listed
ahead of it.
EXTREME WEATHER EVENTS EXEMPTION ONLY APPLIES TO SPECIFIC CRITERIA
The Telecommunications (customer service guarantee) standards 2011 defines extreme weather as
weather conditions that meet one or more of the criteria specified in schedule 3 of the standard.
Any mass service disruption exemption notice declared due to an extreme weather event that is not
one of these nine specific events that meet or exceed the stipulated conditions, is invalid.
For example in 2014 Telstra lists extreme weather event for mass service disruption exemption
notices due to a heat wave. As heat, cold or temperature are not one of the nine criteria defined, the
mass service disruption exemption is invalid.
The mass service disruption exemption notices actually states that Telstra had decided to limit
delivery of services. This is not a circumstance outside of Telstra’s control, accordingly it is not valid
as only circumstances beyond the control of the provider are grounds for an exemption.
A review of every mass service disruption exemption notice issued under the category of extreme
weather event shall be required.
EXEMPTION FROM COMPLIANCE WITH STANDARDS DUE TO EXTREME WEATHER EVENT SHALL BE
IN ACCORDANCE WITH 21(2)(c).
21(2)(c) of the Telecommunications (customer service guarantee) standards 2011 further stipulates
that an exemption due to an extreme weather event requires the weather event to cause a mass
outage and restrict connection to a specified service or rectification of a fault or service difficulty.
That means that to declare a mass service disruption exemption for an extreme weather event it
must have been a specified event, cause a mass outage and a restriction must occur.
For example lightning must be cloud to ground, must create a mass outage and the lightning must
prevent Telstra from getting to the services or facility.
Once the lightning ceases and Telstra can get a crew to the site, an exemption ceases.
The current practice of declaring a mass service disruption exemption for lightning strike damage for
months is not permitted under the legislation and any such mass service disruption exemption
notices that claim exemption from compliance with the customer service guarantee beyond the
cessation of the lightning are invalid.
Clearly any extension to a mass service disruption exemption notice caused by an extreme weather
event whereby the weather event is finished and not restricting access to a service is invalid.
EVIDENCE OF EXTREME WEATHER EVENT SHALL BE INCLUDED IN THE MASS SERVICE DISRUPTION
EXEMPTION NOTICE IN ACCORDANCE WITH 23(1)(b).
23(1)(b) of the Telecommunications (customer service guarantee) standards 2011 requires that the
notice shall contain evidence that the claimed extreme weather event is one of the events specified
in schedule 3.
In the case of a notice direct to a customer under 23(1) it stipulates that it must provide evidence of
the extreme weather event.
As an extreme weather event must cause a mass outage, it is unlikely that a direct communication
would occur.
Telstra uses the direct communication as referred to in this section when there is a localised outage.
We received two of these,however as they affected seven customers they were not mass outages so
a claim for an extreme weather event was invalid.
25(2)(a) REQUIRES PUBLIC NOTICE TO CONTAIN DETAILS SPECIFIED IN 23(1)(b)
Where a mass service disruption exemption is claimed for an extreme weather event it shall provide
evidence of the weather event and that the weather event is one of the ones listed under schedule
3.
I do not recall any mass service disruption exemption notice claiming extreme weather listing the
specific event or events from schedule 3.
Any mass service disruption exemption notice that does not comply with 25(2)(a) by not complying
with 23(1)(b) is invalid.
25(5) PERMITS THE SUBMISSION OF AN INTERNET ADDRESS IN LIEU OF WRITTEN EVIDENCE
25(5) allows the provider to insert an internet website address instead of written evidence of the
extreme weather event.
25(5)(a) stipulates that this can only be done if the website is accessible by each customer of the
carriage service provider.
As not everyone has access to the internet then this provision can only apply to a carriage service
provider that supplies both internet and landline phone services to every customer and furthermore
each customer must have access not just be on a phone plan that offers internet.
Telstra for example has hundreds of thousands of landline customers who do not have internet with
them and would have to know that every customer has access to the internet.
Accordingly any mass service disruption exemption notice issued by Telstra which contains a website
address in lieu of written evidence of the extreme weather event is invalid.
25(5)(b) is also a requirement as it is an ‘and’ rather than ‘or’.
25(5)(b) requires that the website referred to in the notice must have the evidence of the extreme
weather event listed under schedule 3 available in order to avoid including this information on the
notice.
I have used the website address Telstra lists in the first mass service disruption exemption notice
that appears on its website (20150618) and the weather conditions are not available or accessible.
The information is not publicly available as you have to join the website to access the data.
As the information is not available to the public without subscription it does not comply with
25(5)(b).
As the public notice requirement under 25 is specifically for the newspaper advertisement any such
notice is invalid.
If this referred only to the online notification 25(5) would be acceptable as to access the notice you
have to be able to access the internet, however this would also fail due to the non-availability of the
information to the public.
This clause renders any mass service disruption exemption notice for extreme weather events
invalid if it contains a website address instead of written evidence in the notice.
MASS SERVICE DISRUPTION EXEMPTION NOTICE FOR A NON EXTREME WEATHER EVENT WHICH
CONTAINS A WEBSITE ADDRESS INSTEAD OF WRITTEN EVIDENCE OF THE WEATHER EVENT.
In the unlikely event that an exemption notice is for a weather event other than an extreme weather
event under schedule 3, it would need to provide evidence of the weather event but for the same
reasons as outlined above, could not use a website address. Further the provision only allows that to
be used for extreme weather events.
MASS SERVICE DISRUPTION EXEMPTION DUE TO A NATURAL DISASTER
21(2)(b) details the conditions under which a mass service disruption exemption applies in the event
of a natural disaster. Similar to 21(2)(c) it must be a natural disaster that causes a mass outage to
specified services and restricts connection to specified service or rectification of a fault or service
difficulty .
A natural disaster is only grounds for the mass service disruption exemption whilst it restricts
connection.
As such a cyclone warning is not grounds as there has been no mass outage. As a cyclone
approaches it would be an extreme weather event due to wind and rain, but no mass service
disruption exemption applies until there is a mass outage.
When the cyclone passes and it is classed as a natural disaster, provided it has caused a mass
outage, a mass service disruption exemption applies whilst there is a restriction on access.
An exemption would also apply where access to land or, for example a road is closed by Police, but
only whilst the restriction is in force.
25(2)(c) & 25(2)(d) DETAILS OF THE GEOGRAPHICAL AREA IN A MASS SERVICE DISRUPTION
EXEMPTION NOTICE
The standard states that the notice shall include the district, local government area, suburb or town
in which the exemption applies.
The Telstra mass service disruption exemption notices do not list local government areas, sometimes
will include a district and will specify a town or suburb if this is on the edge of a geographical area.
It also states that where the exemption only applies to part of a district, local government area,
town or suburb, it shall describe the roads that form the boundary.
There are some mass service disruption exemption notices which use a road as a boundary, the
majority use a line between point a and b.
Perhaps the wording in the standard reflects that the intent of the legislation is to allow exemptions
for the small area of a town affected by a flash flood (one of the specified extreme weather events)
rather than the current practice of declaring a mass service disruption exemption for thousands of
square kilometres because an area of 10 square kilometres was affected.
25(3) UNIQUE IDENTIFIER OF THE CIRCUMSTANCES TO WHICH THE EXEMPTION APPLIES
25(3) of the standard states that each notice must display a unique numeric or alpha numeric
identifier of the circumstances to which the exemption applies.
The circumstances are the grounds, such as unlawful access restriction or June 26 blizzard.
No identifier, numeric or alpha numeric exists on any mass service disruption exemption notice
which relate to the circumstances.
The only numeric identifier that appears is the date description, depicted as 20121212. This is not
unique as up to 10 mass service disruption exemption notices can use the same number, some for
heavy rain and some for unlawful access restrictions. This does not describe the circumstances nor is
it unique.
The alpha numeric identifier used would be 20121212 NSW-E-C-P-SYDNEY AND CENTRAL COAST
AND CENTRAL NSW. This does not describe the circumstances either and coincidently rarely reflects
the affected area as the area is likely to also include the ACT.
The identifier is not unique as it can appear on up to five different notices.
The weather event often has no specific date and some will say ‘ongoing extreme weather events’.
DATE OF ISSUE NOT DISCLOSED
The identifier date e.g. 20150415 is the first date the exemption applies and in the case of an
extension bears no relationship with the date of issue.
The date of issue should appear on the notice and would serve dual purposes of showing when the
notice was issued which would ensure that under the system used by Telstra, that the notice would
when issued appear as the first on the list on the default page.
The date of issue would provide a check to ensure that the notice was issued within the timeframes
stated in the standard. The difficulty in the analysis I have done is not being able to determine the
issue date which would narrow down the search of newspaper advertisements.
TIMEFRAMES FOR LODGEMENT AND ADVERTISING EXCESSIVE UNDER THE LEGISLATION
The eight and nine working day timeframes for notifying ACMA, TIO, placement online and
requesting a publisher to publish the notice, are excessive.
Eight working days gives a provider between 10 and 12 days to issue and backdate the notices.
The provider will know within hours of a trigger event that there is a mass outage due to the volume
of fault reports received.
The provider will know within hours the number of affected customers and the area affected and
will be able to determine an estimate of the restoration times. Correct application of the extreme
weather event clause would also allow determination of the exemption time which is limited to the
restriction timeframes.
The standard also requires that any revised exemption timeframes must be notified as soon as they
are known.
The eight and nine working day timeframes do not apply to extensions, only initial notification.
A check shall be required to ensure that all revised exemption timeframes were issued immediately
and that they were not issued eight days aft determination.
SEQUENTIAL NUMBER IDENTIFIER REQUIRED
The current practice of using the original issue date repeatedly results in the most recent mass
service disruption exemption notice appearing on the second or third page and extensions that are
still current appearing on page 10
A sensible system would be to give each mass service disruption exemption notice an individual and
unique identifier.
Each provider would number its own mass service disruption exemption notice in order of issue
taking into account the number already issued e.g. 369. All previously issued mass service disruption
exemption notices would be renumbered, even those ruled invalid.
ALL PROVIDERS TO HAVE MASS SERVICE DISRUPTION EXEMPTION NOTICES REVIEWED
The work I have done has been based on Telstra’s mass service disruption exemption notices due to
being a Telstra customer.
I have looked at other providers websites but have not compared the accuracy of their notices.
It would not be a defence of the other providers that they have simply copied the Telstra advertising
and notices issued to them as resellers. All providers are bound by the standard and all are required
to be aware of the legal framework they operate under. All providers are aware that extreme
weather events are specified in the standard and have no excuse for not complying.
EXEMPTIONS THAT ARE NOT MASS SERVICE DISRUPTIONS
The standard allows for exemptions, not just mass outage or mass service disruptions.
Small scale disruptions and local outages are the ones which are likely to be declared by direct
notification and are not notified to ACMA and TIO.
Any of these notices which relate to an extreme weather event are invalid if the extreme weather
event is not in schedule 3. An extreme weather event also has to be a mass outage, which is unlikely
to be notified in this manner.
A review of all exemption notices issued under 23(1) shall be required to ensure compliance with the
standard.
The 10 day notification is not applied correctly as we have received notices posted on day 11 and as
they are posted from regional NSW they take up to seven working days to reach the customer.
The notification timeframes in the standard are not taken as being that the provider can post the
notification on working day nine but are to be completed by that date.
The standard states that the provider must notify the customer within 10 working days of the
exemption commencing not within 10 working days of the fault report.
As soon as a customer lodges a fault for a service where the provider has already claimed an
exemption, notifiable directly rather than by public notice, there is no reason for the provider to
delay or withhold the notice.
REVIEW OF THE CUSTOMER SERVICE GUARANTEE
HOW THE CUSTOMER SERVICE GUARANTEE HAS BEEN APPLIED TO A CUSTOMER IN A RURAL
LOCATION WITHOUT MOBILE PHONE COVERAGE
From our experience the customer service guarantee is not working.
We live and work on a farm in an area where there is no mobile coverage, so that in the event of a
phone fault we are left with no phone.
If the customer service guarantee worked, as soon as we advise Telstra faults that we do not have
mobile coverage, then they should either look at providing a satellite phone or should pay the
customer service guarantee.
Neither happens.
Between October 2013 and November 2014 we had faults on both of our landline services,
continuously. When the first technicians attended 7 days after the fault was reported, they found
"significant problems and have a lot of work to do" and further "we will need to organise an
alternative".
Those significant problems were fixed 381 days after first being faulted, and during that period we
had call dropouts, no phones at all, static and noises on the line.
Every time Telstra rang to close the fault, which in reality is a call placed after the fault has been
closed, they had to lodge a new fault as the problems still existed.
Telstra knew the faults still existed.
When the technicians were unable to restore the line to a dial tone, if practicable they would
sometimes drop in enroute to their depot, as a courtesy to reassure us that they knew the service
was not working and that the fault was still open.
The case notes and SIAAM notes provided to the TIO also confirm the technicians reported on
multiple occasions that the fault had not been rectified, there were still alarms or still unresolved
noises on the line. Despite this Telstra still closed the faults.
During that entire period, despite being Medical Priority (reference 15837885 20 January 2014,
Medical Priority), we were never offered a satellite phone, as these are "normally only available to
medical priority customers".
In the entire period Telstra paid customer service guarantee totalling $914.76.
The matter has been with the Telecommunications Industry Ombudsman since February 2014 and is
currently a level 3 investigation.
Based on the customer service guarantee assessments done by Telstra, these are the instances in
which Telstra has decided that it is not liable to pay compensation-
a) A mass service disruption was claimed for the fault period October 21 to November 1. The fault
reported on October 21 was not logged by Telstra staff. The case notes show the report was made
and the lines tested and confirmed as faulty. As such Telstra is claiming the delay caused by an
administrative error was in fact a mass service disruption.
b) Telstra claims no faults existed between November 2 and November 18, despite there being
messages left on our mobile phone during that period about the outstanding faults on our phones.
As Telstra states there were no faults, no customer service guarantee is payable for the period
Telstra staff rang us about the outstanding faults.
c) Telstra has claimed an exemption for the customer service guarantee for the period November 7
to November 22 for the faults during that period. The letter was dated 25 November, outside of the
time period for which they are required to notify customers of a claim for exemption that is not
publicly advertised. The mail delivery time from postcode 2303 to 6255 is five working days.
d) Telstra also claimed an exemption from the customer service guarantee for the period 26
November 2013 to 6 December 2013. This letter was dated 5 December 2013 and posted from
postcode 2303.
e) Telstra has refused to permit a review of the exemptions claimed,
f) The Level 5 faults manager for WA/SA/NT and the Telstra Countrywide manager both confirmed at
the time that there were no mass service disruptions affecting our services in the period October 21
to December 6. Telstra does not accept the statement from their own staff, one of which is
responsible for the allocation of staff and resources in WA/SA/NT and would be expected to be
aware of any mass service disruption issues,
g) During the period November 18 to December 3 our case manager reconfirmed we were eligible
for customer service guarantee for the continuous faults from October 21, despite Telstra later
claiming no such faults existed,
h) On November 28 both lines were faulted by the case manager as the faults had been closed in
error on November 25. Telstra claims there was no fault lodged on the second service.
i) On January 17 a case manager rang regarding the outstanding faults for our service. Telstra claims
no faults existed between December 16 and January 20. As a result of the unresolved outstanding
faults the case manager escalated the faults to Level 2. Telstra is refusing to pay customer service
guarantee for the period 16 December 2013 to 17 February 2014 because no faults existed on our
services.
j) On February 18 both services failed and were faulted as having no dial tone. The technician
attended on February 24 and restored both services to having a dial tone, with noise. Customer
service guarantee was paid for one service and Telstra states the second service was also faulted on
February 18 and fixed on February 24, but no customer service guarantee is payable.
k) On 20 May 2014, both phone lines were faulted online, as there was no dial tone. No customer
service guarantee is payable for this fault, as Telstra has produced a transcript of the phone call in
which the fault report was made and during which I was offered an interim service, which according
to the transcript, I refused. There is no record of a phone call to or from Telstra, the alleged phone
call took place at a later time to that which Telstra sent the automated email response. No phone
call took place because we had no phone lines. Telstra is unable to say what the offer was. The
alleged offer contained in this transcript, was recorded after the TIO had advised Telstra in writing
that there was no mobile coverage available.
l) On May 20, the second line was also reported online, exactly as the other line was, yet Telstra has
paid customer service guarantee for this service until June 3, as I was apparently not made an offer
of an interim service or provided acceptable grounds for not accepting any such offer.
m) On May 22 both lines were reinstated to having a dial tone, and were immediately re reported as
being noisy. Despite the description provided by Telstra that the same repair occurred to an
underground cable on June 3, customer service was paid to May 29 on one service and June 3 on the
other.
n) On June 9, both services were again reported as faulty and again reported on June 10 with a
claimed restoration date of June 14. One service was paid customer service guarantee. For the other
service Telstra has produced a transcript of a phone call of the report of the fault. The transcript
shows that the fault report was made on June 12, three days after it was actually reported. It again
shows that I was offered an interim service and rejected the reasonable offer. Telstra cannot provide
any details of what the offer was and what the grounds for refusal were, nor can they provide any
proof of the phone call occurring and why the call to occurred three days after the fault was lodged.
o) On June 24, both services were again faulted. Both services were claimed to be restored on July 3.
Customer service guarantee was paid for one service. For the other service, Telstra has produced a
transcript that shows a phone call took place a day after the fault was recorded, in which the fault
was reported. This transcript shows the phone call a day after the fault was lodged, in which I was
allegedly offered an interim service and rejected. Telstra can not show the phone call took place, can
not explain what the alleged offer was or the grounds for refusal of a reasonable offer nor can it
explain why this call to faults took place a day after the fault was lodged,
p) A fault reported on August 22 was reported to be restored on September 3 and a new fault was
lodged on September 4 and restored on September 5. Telstra paid one day of customer service
guarantee.
CUSTOMER SERVICE GUARANTEE ONLY ASSESSED WHEN FAULT IS RESTORED.
Under the CSG legislation Telstra claims it shall assess CSG payments within 14 days of fault
rectification, repair or fix and shall make the payment within three months.
Therefore if you have a fault on a phone and Telstra advises the fault is fixed, the CSG assessment
and payment timeframes should be enacted.
However, Telstra would always say that because there were outstanding faults they would do a CSG
assessment once all of the faults were fixed, despite in the same conversation saying there were no
outstanding faults.
It became evident very early on, that Telstra had no intention of paying CSG and that this was a
tactic to frustrate customers so that they do not claim.
I have pointed out to Telstra and the TIO for over a year that the only way Telstra cannot perform a
CSG assessment is to acknowledge that the fault is continuous and has never been fixed, because
the legislation is quite clear, 14 days from restoration.
CUSTOMER SERVICE GUARANTEE IS AN AUTOMATIC PAYMENT
This is not the case either.
Every claim we have had for CSG has had to be applied for, as there is no automatic payment made.
$25,000 LIMIT ON CSG COMPENSATION
The legislation places a limit of $25,000 per phone line, which is the amount payable after 521 CSG
days of faults or about 96 weeks. This duration of a fault is not unachievable as we had 381 days or
54 weeks of faults, which Telstra claims was a single fault for CSG purposes.
The contractors were surprised when they did repairs on the line running to our house to say it is
normal for the wait time to be two years.
Telstra in arguing that it only pays CSG upon rectification of a fault would therefore not make any
assessment or payment to a customer who is entitled to $25,000 compensation until such time as
the fault is fixed, despite knowing that the legal entitlement has passed $25,000.
TELSTRA CLAIMS USAGE OF A PHONE IS PROOF OF A WORKING SERVICE
During the period October 2013 to November 2014 our phone service failures were continuous, with
constant noise and clicking on the lines, dropouts or no lines at all.
To use the phones we had to hold the handset about 10cm from our ears because of the noises on
the line.
Due to Telstra's refusal to supply a satellite phone we had no choice but to use the phone.
This usage does not mean the phone was working day in day out, nor does it mean that
conversations could be had without having to repeat yourself.
We simply had no choice because Telstra had no intention of complying with the customer service
guarantee legislation.
The original fault that was reported on October 21 2013 was for call dropouts. Call dropouts were a
regular problem during the 13 months.
There were a number of occasions where we had no phone at all, with no dial tones. These were
reported online via the Telstra website or via email to the case managers or CEO's staff. There were
also a number of days when there was no service because Telstra had to cut off the service to do the
assessments, repairs and line replacements. In one period the phones were off for 6 out of 8
working days for scheduled repairs, but Telstra did not advise this in advance, provide an alternative
service or CSG.
PHONE USAGE AFTER RESTORATION IS USED AS PROOF WE HAD A PHONE DURING THE FAULTY
PERIOD.
In Telstra's CSG assessment they produced figures to say that there was evidence that the phone
usage was similar during the fault period as it was prior.
The comparison was 81 days prior to the faults, and two undated 81-day periods between October
21 2013 and November 25 2014.
Issues relating to the claim by Telstra
a) The fault rectification date claimed by Telstra is November 5 2014, yet they have used phone
usage up to November 25 as proof of our phone usage during the fault period, giving 20 of the days
in the 81 days as during a period of no faults,
b) There are no dates provided for the assessment to indicate when the calculation applies,
c) The 81 day periods may actually cover ostensibly the same periods.
PHONE USAGE DURING FAULTS SHOULD BE A FAIR COMPARISON OF NORMAL USAGE VERSUS
FAULT IMPACTED USAGE
I have no issue with Telstra using a long period to establish a pattern of usage during non-fault
periods to get an average usage.
However, since the CSG timeframes are measured in days not months, then the comparative periods
should be consistent.
If the 81-day average for a normal service produced an average number of calls, then this should be
used on a week-by-week basis during the faults.
If Telstra did a comparison on this basis there would be weeks where there was little or no phone
activity, purely because there was no phone service. Of course this would result in the payment of
compensation, which Telstra is avoiding.
PHONE USAGE SHOULD REFLECT SEASONAL VARIATIONS
As Telstra is aware we are on a farm and phone usage for most farms is seasonal.
It is not reasonable to compare the quietest time of the year for a farm phone service as the base,
with a fault period during the busiest time of the year.
Telstra would strongly object if it were the other way around and a customer selected the busiest
time of the year for phone usage with a period of time when they are away from the farm and there
is a phone fault.
The same would apply to a holiday home.
Telstra does not say, don't pay any rent while you are not using the holiday home.
If a phone fault occurred during the peak phone usage time for a property, the phone usage should
be compared with the same time period last year, not with the quietest time of the year.
Telstra will not respond to any of our phone calls or emails, it is clear that there is no review of the
determination available.
WHAT DOES TELSTRA INCLUDE IN PHONE USAGE COMPARISONS
During periods of where there was no dial tone or phone line, Telstra claims there was a useable
service for CSG purposes because they include-
a) All inbound calls which divert to message bank due to there being no phone line (the phone does
not even ring as there is no line) are used as proof of a working service,
b) All test calls by Telstra and technicians which go to message bank are used as proof of a working
service,
c) All automated calls from Telstra (usually in groups of three) for each service to advise of a fault or
fault "rectification" that goes direct to message bank and used as proof of a working service.
During periods where there was a dial tone, but either call dropouts, noise or clicking on the line,
Telstra claims there was a useable service
a) When numbers had to be redialled due to cut offs, for example a call for 10 minutes then the
number is redialled in the same minute and the second call continues for 15 minutes. This has been
used as proof of a working service, as two calls were made,
b) When number had to be redialled in order to get a line on which you could talk. This occurred
frequently with some numbers being dialled four or five times with calls lasting less than five
seconds before hanging up and dialling again,
c) When we have called a number and the call is cut off and the other person has rung us straight
back, is proof of a working service,
d) When someone has called us and has been cut off and we have rung them straight back is used as
proof of a working service.
The figures used by Telstra are distorted because where a normal working service would entail
ringing a number once, during the 13 months a large number of calls involved making two to five
calls to complete a conversation.
28 PHONE CALLS IN 11 MONTHS IS PROOF OF A WORKING SERVICE
One of our phone lines is used primarily for inbound calls. In a normal monthly bill there are often no
phone calls at all on this service. Its main calls are non-billed calls to message bank to retrieve calls.
It is sometimes used if there is an urgent call to be made and the second line is busy.
It was also used when it was not possible to get a line or make a call on the other line due to a fault.
Telstra's proof of a useable service is that this number consistently made 45 to 64 outbound calls in
the 81-day periods.
In the entire period from October 21 2013 to November 5 2014 there were 28 calls on the phone
account (of which 15 were to Telstra) for this service.
Based on the figures in the CSG assessment, Telstra is claiming that there were somewhere between
211 and 302 calls made during the 381 days when there is only a record of 28 calls.
If we had a working service we would not be calling Telstra, therefore Telstra should exclude all calls
to Telstra from any "proof of working service" claim.
If there had been a working service we would not have had to call message bank to retrieve calls
when the line was restored.
If there had been a working service we would not have had to return calls to people who had been
unable to contact us due to the phones not working.
SIX OUT OF 381 DAYS WHERE PHONE CALLS DID NOT HAVE TO BE REDIALLED
The second phone line, which is predominately our outbound is claimed to have been a working
service due to a consistent number of outbound and inbound calls.
During the 381 days of the faults on the phones, analysis of the call records for the second phone
line actually shows there were 484 calls made during that period which were
a) Redials to the same number in quick succession
b) Calls where we hung up due to line quality
c) Calls made to numbers that had left messages on both services during periods where there were
no phone lines,
d) Redials to numbers where an inbound caller had been cut off
e) Calls to numbers where we could not receive inbound calls, but could receive emails by satellite,
and made outbound calls in response to those emails,
In the entire period for the outbound line, there were only 30 days (weekdays excluding public
holidays) of the 381 days where we there were outbound calls that did not have to be repeated.
I have received the inbound call details without caller identification, via the TIO, as part of the level 3
investigation and of these 30 days, analysis of the inbound calls shows 13 of these days either had
calls to us that had to be repeated by either the caller or us.
Of the 17 remaining days
a) Telstra has without dispute paid CSG for one or both of the faulty services on six days.
b) Two days are during periods when Telstra acknowledged faults in the CSG assessment but did not
pay CSG. This was because these dates fell in the period before the mandatory restoration date or
are during periods of alleged exemptions.
c) There are also three days where for part of the day it is acknowledged that we had no phone
services (for example a call was made a 6.30am, but the line failed at 8.20am and was reported
online as no dial tone.
This would leave six days (Monday to Friday excluding public holidays) out of 381 days of faults
where we appear to have been able to make phone calls without having to repeat the calls due to
call drop outs, noises or clicking.
EXEMPTIONS FOR CUSTOMER SERVICE GUARANTEE FOR EXISTING FAULTS
Telstra knew from the first technician visit on October 28 2013, that the faults were not going to be
fixed in a normal timeframe.
The message left on the phone and also when the technician rang on October 31, referred to major
problems requiring equipment and materials to repair, and that it was going to take a long time.
Not only is Telstra claiming the delay in attending to the fault lodged on October 21 was due to a
mass service disruption when it was actually an administrative error, being the fault was not entered
into Telstra's system, but when it became clear that there was going to be a lengthy customer
impact, it chose to create additional exemptions.
The exemptions claimed due to weather from November 7 to 22 and November 26 to December 6,
were not events caused by weather. Nor was it a fault that could not be restored due to the need to
relocate staff elsewhere.
It was an existing identified major problem that affected "6 or 7 customers" and rather than declare
an exemption for another area to provide resources, it claimed a weather event had occurred and
created the faults, that had been there for18 days.
It was a major fault to replace lead cable, yes lead cable not copper cable, replace other dated
equipment and install new equipment (booster to improve signal strength).
The case notes and SIAAM notes is clear when they refer to the repairs being for "wear and tear"
not for lightning or weather related damage.
REVIEW OF MASS SERVICE DISRUPTIONS DOES NOT EXIST
In all MSD notices, be it individual notifications or public notifications there is a statement that you
can seek a review of the exemption.
This review provision is a false statement.
Telstra does not review MSD or other exemptions.
One case manager argued that there was no right for review.
Eventually that case manager said in the same call "Okay, I have reviewed the exemptions and they
stand"
That is the extent of Telstra's review.
The matter was raised with various case managers and the complex complaints resolution team.
They say a review occurred, but never actually asked me what I was objecting to.
Telstra have stated that the MSD is approved by ACMA, so I cannot dispute it.
The TIO has made it clear that they will review an MSD but as the MSD is approved by ACMA, there
is little they can do about the exemption.
ACMA does not approve mass service disruptions.
ACMA only check "that all the right boxes have been ticked" and have confirmed in writing they do
occasional checks that the advertising has been done.
I raised this with the TIO level 3 investigator, who also stated that ACMA approve MSD's.
I challenged this and it was checked with ACMA and the TIO confirmed they do not approve
anything.
The TIO bases its decision on MSD's on the fact that they are approved by ACMA.
Therefore, every TIO decision based on an MSD has been based on an incorrect assumption and
should now be reviewed.
PHONE FAULTS DECEMBER 2012 TO FEBRUARY 2013
In addition to the continuous phone faults in the period October 21 2013 to November 5 2014, we
experienced other lengthy fault periods without rectification and without any automatic CSG
compensation.
This is also the subject of the level 3 TIO investigations.
Phone faults were reported from December 12 2012 on both services, and on December 18 a
technician attended. There was however an outstanding fault on one line, which was not attended
to until February 26 2013, after complaints were lodged.
Telstra has stated, "There is no further CSG entitlement".
Since there has been no CSG payment made for this period, I have questioned why Telstra believes it
has already made a payment and considers there is no further entitlement.
Unfortunately Telstra does not respond to my letters, emails and phone calls so I am unable to get
an answer as to what they think they have paid.
THIS IS THE EXPERIENCE OF A MEDICAL PRIORITY CUSTOMER
The issues I have raised should highlight that the customer service guarantee is not working.
However, when it is taken into account that Telstra has classed us as a Medical Priority Customer
the conduct in failing to provide an alternative phone service is inexcusable.
TELSTRA MASS SERVICE DISRUPTION NOTICES
AS AT JUNE 18 2015.
366 MASS SERVICE DISRUPTION NOTICES ARE LISTED ON TELSTRA WEBSITE.
20150527-VIC-S-C-P-NORTH AND EAST VICTORIA AND SOUTHERN NSW.
27 May 2015 to 28 June 2015
Staff Redeployment impact service in Gippsland and North East Districts and parts of the Central, North
Central and Northern Country Districts of Victoria and parts of the Riverina, Central West Slopes and
Plains, South West Slopes, Central Tablelands, Southern Tablelands and South Coast Districts of New
South Wales.
This appears under Victoria Regional 2015
It does not appear in NSW Regional 2015.
Was it advertised in NSW newspapers?
20150518-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
18 May 2015 to 21 June 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading southeast past Bullsbrook and Gidgegannup to Chidlow,
southwest to Mundaring Weir, then turning southeast to Boddington. From Boddington the area heads southwest
past Yarloop to Myalup and then follows the coastline north past Mandurah, Fremantle and Perth back to Two
Rocks. All suburbs and towns including metropolitan Perth, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under West Australian Metro 2015.
It does not appear under WA Regional 2015.
20150504-QLD-E-C-P-SOUTHEAST QLD AND NORTHERN NSW.
4 May 2015 to 21 June 2015
Telstra services encompassed in this exemption are; in the area bounded by and including, but is not limited to
the area starting at Redland Bay in Queensland following the coastline south past Surfers Paradise, Tweed
Heads, Ballina, Coffs Harbour, and Port Macquarie to Crowdy Head, then northwest through Comboyne and
Yarras to Yarrowitch. The area heads north to Moona Plains, northeast to Ebor and east to Bellingen. From
Bellingen the area turns northwest past Megan and Pinkett to Bonshaw. Following the Queensland-NSW border
west past Goondiwindi and then crossing the border at Mungindi, the area then heads northeast to Teelba, east to
Tara, southeast to Milmerran then northeast to Cambooya. From Cambooya the area heads east past Springfield
Lakes and Sunnybank Hills back to Redland Bay. All suburbs and towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Queensland Regional 2015.
It does not appear under NSW Regional 2015.
What newspapers was this advertised in?
20150423-NSW-E-C-P-SYDNEY AND CENTRAL COAST AND CENTRAL NSW.
23 April 2015 to 7 June 2015
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Palm Beach following the coastline south past Sydney and
Wollongong to Huskisson. The area turns west to Windellama, northeast to Brayton then northwest to Porters
Retreat. From Porters Retreat the area heads southeast to Nattai, northeast past Winmalee to Kurrajong then east
past Windsor to Mt Colah then northeast back to Palm Beach. All suburbs and towns, including metropolitan
Sydney, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under NSW Metro 2015.
It does not appear under NSW Regional 2015.
20150423-NSW-E-C-P-SYDNEY AND CENTRAL COAST AND CENTRAL NSW.
23 April 2015 to 12 July 2015
Extreme Weather events impact service in Sydney Metropolitan and Illawarra Districts and part of the
Central Tablelands District of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Palm Beach following the coastline south past Sydney and
Wollongong to Huskisson. The area turns west to Windellama, northeast to Brayton then northwest to Porters
Retreat. From Porters Retreat the area heads southeast to Nattai, northeast past Winmalee to Kurrajong then east
past Windsor to Mt Colah then northeast back to Palm Beach. All suburbs and towns, including metropolitan
Sydney, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under NSW Metro 2015.
It does not appear under NSW Regional 2015.
20150420-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
20 April 2015 to 31 May 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Keyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Tooperang. The area then turns southeast to Goolwa and following the coastline clockwise past Victor Harbor,
Cape Jervis and Port Adelaide back to Middle Beach. All suburbs and towns including metropolitan Adelaide,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under South Australia Metro 2015.
It does not appear under South Australia Regional 2015.
20150420-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
20 April 2015 to 3 May 2015
This appears under South Australia Metro 2015.
It does not appear under South Australia Regional 2015
20150420-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
20 April 2015 to 28 June 2015
This appears under South Australia Metro 2015.
It does not appear under South Australia Regional 2015
20150413-NSW-E-C-P-SOUTHERN TABLELANDS.
13 April 2015 to 24 May 2015
Extreme Weather events impact service in Southern Tablelands District of New South Wales and part of
the Australian Capital Territory District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Nerriga heading southwest past Braidwood and Jerangle to Bunyan. The area then turns
northwest to Adaminaby then northeast crossing the NSW/ACT border to Woden Valley, east to Symonston
then northeast crossing the ACT/NSW border to Gundaroo. From Gundaroo the area turns southeast back to
Nerriga. All suburbs and towns serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2015
It does not appear under Australian Capital Territory metro 2015.
It does not appear under Australian Capital Territory regional 2015.
It does not appear under Australian Capital Territory statewide 2015.
What newspapers was this advertised in?
20150413-NSW-E-C-P-SOUTHERN TABLELANDS.
13 April 2015 to 3 May 2015
Severe Weather events impact service in Southern Tablelands District of New South Wales and part of
the Australian Capital Territory District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Nerriga heading southwest past Braidwood and Jerangle to Bunyan. The area then turns
northwest to Adaminaby then northeast crossing the NSW/ACT border to Woden Valley, east to Symonston
then northeast crossing the ACT/NSW border to Gundaroo. From Gundaroo the area turns southeast back to
Nerriga. All suburbs and towns serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2015
It does not appear under Australian Capital Territory metro 2015.
It does not appear under Australian Capital Territory regional 2015.
It does not appear under Australian Capital Territory statewide 2015.
What newspapers was this advertised in?
20150413-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
13 April 2015 to 10 May 2015
Severe Weather events impact service in Perth and Lower West Districts and parts of the Central Wheat
Belt, Great Southern and South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading southeast to Muchea, north to Marchagee and northeast to
Maya then east to the Goodlands Nature Reserve. The area turns southeast to Beacon then south past Bencubbin,
Kellerberrin to Bulyee then northwest to The Lakes. From The Lakes the area heads southeast to Cordering,
southwest to Balingup then northwest past Capel to the coast. The area then follows the WA coastline northeast
past Bunbury, Mandurah, Fremantle and Perth back to Two Rocks. All suburbs and towns including
metropolitan Perth, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
Services
This appears under Western Australia Regional 2015.
It does not appear under Western Australian Metro 2015.
It covers "All suburbs and towns including metropolitan Perth"
20150323-QLD-E-C-P-INLAND SOUTHERN QLD AND NORTHERN NSW.
23 March 2015 to 19 April 2015
Extreme Weather events impact service in parts of Darling Downs and Granite Belt and Maranoa and
Warrego districts of Queensland and parts of North West Slopes & Plains district of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Robinson Gorge in Queensland heading southeast past Taroom to Jandowae. The area then turns
south to Milmerran, northeast to Cambooya and southeast to Aratula. From Aratula the area turns south,
crossing into New South Wales to Woodenbong, then southwest to Tenterfield, west past Yetman to Weemelah.
The area then crosses back across the Queensland border heading north to Coomrith and then northwest to
Bargunyah. From here the area heads north past Womalilla to Mt Moffat and then east back to Robinson Gorge.
All suburbs and towns serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Queensland regional 2015.
It does not appear under New South Wales Regional 2015.
In what newspapers was this advertised?
20150323-QLD-E-C-P-INLAND SOUTHERN QLD AND NORTHERN NSW.
23 March 2015 to 17 May 2015
Extreme Weather events impact service in parts of the Darling Downs and Granite Belt and Maranoa
and Warrego districts of Queensland and parts of North West Slopes & Plains district of New South
Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Robinson Gorge in Queensland heading southeast past Taroom to Jandowae. The area then turns
south to Milmerran, northeast to Cambooya and southeast to Aratula. From Aratula the area turns south,
crossing into New South Wales to Woodenbong, then southwest to Tenterfield, west past Yetman to Weemelah.
The area then crosses back across the Queensland border heading north to Coomrith and then northwest to
Bargunyah. From here the area heads north past Womalilla to Mt Moffat and then east back to Robinson Gorge.
All suburbs and towns serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Queensland regional 2015.
It does not appear under New South Wales Regional 2015.
In what newspapers was this advertised?
20150323-QLD-E-C-P-INLAND SOUTHERN QLD AND NORTHERN NSW.
23 March 2015 to 31 May 2015
Ongoing Extreme Weather events impact service in parts of the Darling Downs and Granite Belt and
Maranoa and Warrego districts of Queensland and parts of North West Slopes & Plains district of New
South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Robinson Gorge in Queensland heading southeast past Taroom to Jandowae. The area then turns
south past Milmerran, crossing the QLD-NSW border at Yetman. From Yetman the area turns southwest to
Willala, northwest to Pillaga, then north, crossing back into Queensland at Mungindi. From Mungindi the area
turns northeast to Coomrith, northwest to Bargunyah, north past Womalilla to Mt Moffat and then east back to
Robinson Gorge. All suburbs and towns serviced by Telstra within these boundaries are encompassed in this
exemption
This appears under Queensland regional 2015.
It does not appear under New South Wales Regional 2015.
In what newspapers was this advertised?
20150303-NSW-E-C-P-NORTHERN TABLELANDS AND NORTHWEST SLOPES AND PLAINS
3 March 2015 to 5 April 2015
02 5712
9000
To
02 5712
9999
07 4653
4000
To
07 4653
9999
02 6701
To
1000
02 6720 0000
02 6701
9999
To
07 4675
2000
To
07 4675
3999
02 6786 1999
This appears under NSW Regional.
The phone numbers include 07 numbers?
Did this impact on Queensland residents?
What newspaper was it advertised in?
20150223-QLD-E-C-P-SOUTHEAST QLD AND NORTHERN NSW.
23 February 2015 to 26 April 2015
Extreme Weather events impact service in Southeast Coast districts of Queensland and Northern Rivers
and Mid North Coast districts of New South Wales.
Telstra services encompassed in this exemption are; in the area bounded by and including, but is not limited to
the area starting at Redland Bay in Queensland following the coastline south past Surfers Paradise, Tweed
Heads, Ballina, Coffs Harbour, and Port Macquarie to Crowdy Head, then northwest through Comboyne, Yarras
to Yarrowitch. The area then heads north to Moona Plains and northeast to Ebor and east to Bellingen. From
Bellingen the area turns northwest past Megan and Pinkett to Bonshaw. Following the Queensland-NSW border
east and then crossing the border at Koreelah, the area heads northwest to Goomburra, northeast past
Willowbank to Sunnybank Hills and east back to Redland Bay. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2015.
This also appears under Queensland Regional 2015.
How does this appear for both regions when Telstra has advised ACMA it cannot place the notice in two
different places?
20150223-QLD-E-C-P-EX-TROPICAL CYCLONE MARCIA or 20150223-QLD-E-C-P-SOUTHEAST
QLD AND NORTHERN NSW.
23 February 2015 to 29 March 2015
Extreme Weather events impact service in parts of Wide Bay and Burnett and Southeast Coast districts
of Queensland and Northern Rivers and Mid North Coast districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Woodgate following the coastline south past Hervey Bay, Noosa Heads and Caloundra to
Beachmere. The area then heads southwest to Mount Glorious then west to Ravensbourne. From Ravensbourne
the area then turns northwest past Evergreen to Darr Creek and then north to Monogorilby. The area heads
northeast past Brooweena and back to Woodgate. All suburbs and towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Queensland Regional 2015.
It does not appear under New South Wales Regional 2015?
In what papers was it advertised?
20150223-NT-S-C-P-TROPICAL CYCLONE LAM.
23 February 2015 to 12 April 2015
Extreme Weather events impact service in Daly, Tiwi and Arnhem Districts of the Northern Territory.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point following the coast east around the Cobourg Peninsula, Milingimbi and Nhulunbuy
to Numbulwar. From Numbulwar, the area’s boundary proceeds northwest past Mt Catt to Douglas Hot Springs.
The boundary then turns south to the Flora River Nature Park, then northwest to the coast at Port Keats. From
Port Keats, the area’s boundary follows the coast northeast around Cox Peninsula and past the city of Darwin
back to Gunn Point. All suburbs, towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Northern Territory Regional 2015.
It does not appear under Northern Territory Metro 2015.
20150223-QLD-E-C-P-COASTAL AND CENTRAL QLD or 20150223-QLD-E-C-P-BRISBANE AND
SURROUNDING DISTRICTS.
23 February 2015 to 5 April 2015
This appears under Queensland Metro 2015 and Queensland Regional 2015.
How is this possible since Telstra has advised ACMA that it cannot put the notice in more
than once location?
20150223-QLD-E-C-P-EX-TROPICAL CYCLONE MARCIA or 20150223-QLD-E-C-P-SOUTHEAST
QLD AND NORTHERN NSW.
23 February 2015 to 29 March 2015
Extreme Weather events impact service in parts of Wide Bay and Burnett and Southeast Coast districts
of Queensland and Northern Rivers and Mid North Coast districts of New South Wales.
This appears under Queensland Regional 2015.
It does not appear under New South Wales Regional 2015.
In what newspapers was it advertised?
20150223-QLD-E-C-P-COASTAL AND CENTRAL QLD.
23 February 2015 to 3 May 2015
Extreme Weather events impact service in Capricornia and parts of the Central Coast Whitsundays and
the Wide Bay and Burnett Districts of Queensland.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Seaforth following the coastline south past Mackay, Yeppoon, Gladstone and Bundaberg to
Burrum Heads. From Burrum Heads the area then turns southwest to Coalstoun Lakes, northwest to Mount
Perry and southwest to Taroom. From here the area heads north to Boolburra and northwest past Bluff and
Valkyrie to Hail Creek and then northeast back to Seaforth. All suburbs and towns, off shore islands and coastal
areas serviced by Telstra within these boundaries are encompassed in this exemption.
Does this also include any of the Queensland Metro area, as it is not advertised on Queensland Metro 2015?
20150223-NT-S-C-P-TROPICAL CYCLONE LAM.
23 February 2015 to 22 March 2015
Extreme Weather events impact service in the Daly, Tiwi and Arnhem Districts of Northern Territory
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point following the coast east around the Cobourg Peninsula, Milingimbi and Nhulunbuy
to Numbulwar. From Numbulwar, the area’s boundary proceeds northwest past Mt Catt to Douglas Hot Springs.
The boundary then turns south to the Flora River Nature Park, then northwest to the coast at Port Keats. From
Port Keats, the area’s boundary follows the coast northeast around Cox Peninsula and past the city of Darwin
back to Gunn Point. All suburbs, towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
Services
This appears under Northern Territory Regional 2015.
It does not appear under Northern Territory Metro 2015.
20150223-QLD-E-C-P-SOUTHEAST QLD AND NORTHERN NSW.
23 February 2015 to 24 May 2015
Extreme Weather events impact service in Southeast Coast District of Queensland and Northern Rivers
and Mid North Coast Districts of New South Wales.
Telstra services encompassed in this exemption are; in the area bounded by and including, but is not limited to
the area starting at Redland Bay in Queensland following the coastline south past Surfers Paradise, Tweed
Heads, Ballina, Coffs Harbour, and Port Macquarie to Crowdy Head, then northwest through Comboyne, Yarras
to Yarrowitch. The area then heads north to Moona Plains and northeast to Ebor and east to Bellingen. From
Bellingen the area turns northwest past Megan and Pinkett to Bonshaw. Following the Queensland-NSW border
east and then crossing the border at Koreelah, the area heads northwest to Goomburra, northeast past
Willowbank to Sunnybank Hills and east back to Redland Bay. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Queensland Regional 2015.
It does not appear under New South Wales Regional 2015.
It does not appear under Queensland Metro 2015.
In what newspapers was this advertised?
20150223-QLD-E-C-P-BRISBANE AND SURROUNDING DISTRICTS.
23 February 2015 to 10 May 2015
Extreme Weather events impact service in parts of the Southeast Coast District of Queensland.
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to,
the area starting at Beachmere following the coastline south past Redcliffe, Brisbane Airport and Wynnum to
the Logan River. Following the river, the area heads northwest past Cornubia to Drewvale and southwest past
New Beith and Warrill View to Pilton. The area then turns north past Helidon to Ravensbourne, east to Mount
Glorious and then northeast back to Beachmere. All suburbs and towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
20150223-QLD-E-C-P-BRISBANEAND-SURROUNDING-DISTRICTSEXTENSION
Southeast Coast
23/02/2015 10/05/2015 District of
Queensland
Extreme
Weather
Conditions
This notice did not come up when selected on a number of attempts over a period of three days.
Is it possible to check that there is not an error in the link for this notice.
It is listed under Queensland Metro 2015.
It is not listed on Queensland Regional 2015.
20150216-VIC-S-C-P-MELBOURNE AND SURROUNDING DISTRICTS.
16 February 2015 to 15 March 2015
Extreme Weather events impact service in parts of the Central and North Central Districts of Victoria
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Jam Jerrup, following the coastline west past Hastings to Flinders, then following the
Mornington Peninsula coastline to Portsea. Continuing to follow the coastline of Port Phillip Bay in an
anticlockwise direction the area turns past Sorrento, Mornington, Frankston, Sandringham and Williamstown to
Point Wilson. From Point Wilson the area heads northwest past Balliang to Ballan then north to Glenlyon and
northeast past Kyneton to Pastoria. The area turns southeast past Romsey, Darraweit Guim and Upper Plenty to
Kinglake West. The area turns northeast to Buxton, southeast to Woods Point, then south to the Baw Baw
National Park. From the Baw Baw National Park the area then turns southwest past Neerim South, Drouin and
Ripplebrook back to Jam Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption
This is listed under Victoria Metro 2015.
It is not listed under Victoria Regional 2015.
20150216-VIC-S-C-P-EASTERN VICTORIA AND SOUTHERN NSW.
16 February 2015 to 22 March 2015
Extreme Weather events impact service in East Gippsland, West & South Gippsland, North Central and
North East Districts of Victoria and Riverina, South Coast and Snowy Mountains Districts of New South
Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Bermagui following the NSW coastline south past Eden crossing the border into Victoria past
Cape Howe, Lakes Entrance and Wilsons Promontory to Koo Wee Rup. From Koo Wee Rup the area heads
north to Narbethong and then turns northeast past Whittlesea and Wallan to Kyneton. The area then turns
northeast past Murchison and Dookie crossing the NSW border to Howlong. The area then follows the Murray
River west past Moama and Barham to Robinvale, then heads north to Menindee, southeast past Burcher to
Temora and southwest to Rand. From Rand the area heads southeast past Tumbarumba, east to Jerangle and
southeast back to Bermagui. All suburbs and towns, including off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
Services
This is listed in Victoria Regional 2015.
It is not listed in Victoria Metro. Is Whittlesea and Wallan considered metro?
It is not listed in New South Wales Regional 2015.
Does the area include the Australian Capital Territory? It is not listed under the ACT Regional or Metro 2015.
20150216-VIC-S-C-P-CENTRAL AND WESTERN VICTORIA.
16 February 2015 to 22 March 2015
Extreme Weather events impact service in parts of Northern Country, Central, South West and
Wimmera Districts of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Leitchville, heading southeast to Rochester and south to Lancefield. The area then heads
southwest to Balliang and southeast to the coast at Cocoroc. From Cocoroc the area follows the Port Phillip Bay
coastline heading west past Geelong and St Leonards and continues past Lorne to Cape Otway. The area then
heads north past Skipton to Redbank, southwest to Glenisla and west to Langkoop near the South Australian
border. Heading north along the border to Murrayville, the area then turns southeast past Berriwillock to
Buckrabanyule and northeast back to Leitchville. All suburbs and towns, including off shore islands and coastal
areas serviced by Telstra within these boundaries are encompassed in this exemption.
This is listed under Victoria Regional 2015.
It is not listed under Victoria Metro 2015.
20140220-VIC-S-C-P-GEELONG. Is listed under Melbourne Metro 2014.
Are Geelong and Werribee considered metro?
20150209-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
9 February 2015 to 22 March 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Keyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Tooperang. The area then turns southeast to Goolwa and following the coastline clockwise past Victor Harbor,
Cape Jervis and Port Adelaide back to Middle Beach. All suburbs and towns including metropolitan Adelaide,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This is listed under South Australia Metro 2015.
It is not listed under South Australia Regional 2015.
20150209-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
9 February 2015 to 8 March 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Keyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Tooperang. The area then turns southeast to Goolwa and following the coastline clockwise past Victor Harbor,
Cape Jervis and Port Adelaide back to Middle Beach. All suburbs and towns including metropolitan Adelaide,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This is listed under South Australia Metro 2015.
It is not listed under South Australia Regional 2015.
20150209-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
February 2015 to 19 April 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Keyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Tooperang. The area then turns southeast to Goolwa and following the coastline clockwise past Victor Harbor,
Cape Jervis and Port Adelaide back to Middle Beach. All suburbs and towns including metropolitan Adelaide,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This is listed under South Australia Metro 2015.
It is not listed under South Australia Regional 2015.
20150204-WA-S-C-P-NORTHAM AND SURROUNDING DISTRICTS.
4 February 2015 to 22 March 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Perenjori heading southeast past Goodlands Nature Reserve to Beacon. The area turns southwest
to past Bencubbin and Kellerberrin to Bulyee, then west to Brookton then northwest to Chidlow. From Chidlow
the area turns north past Mooliabeenee and Moora to Marchagee and northeast back to Perenjori. All suburbs
and towns serviced by Telstra within these boundaries, including the town of Northam, are encompassed in this
exemption
08 6661
1000
08 9572
6000
To
To
08 6661
1999
08 9574
9999
08 9620
1000
08 9951
8000
To
To
08 9693
1999
08 9951
8999
This is listed under Western Australia Regional 2015.
It is not listed for Western Australia Metro 2015.
20150204-WA-S-C-P-NORTHAM AND SURROUNDING DISTRICTS.
4 February 2015 to 1 March 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Perenjori heading southeast past Goodlands Nature Reserve to Beacon. The area turns southwest
to past Bencubbin and Kellerberrin to Bulyee, then west to Brookton then northwest to Chidlow. From Chidlow
the area turns north past Mooliabeenee and Moora to Marchagee and northeast back to Perenjori. All suburbs
and towns serviced by Telstra within these boundaries, including the town of Northam, are encompassed in this
exemption.
This is listed under Western Australia Regional 2015.
It is not listed for Western Australia Metro 2015.
20150202-ACT-E-C-P-CANBERRA AND SURROUNDING ACT DISTRICT.
2 February 2015 to 12 April 2015
Ongoing Extreme Weather events impact service in Canberra and the surrounding Australian Capital
Territory District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Nerriga then heading southwest past Braidwood and Jerangle to Bunyan. The area then turns
northwest to Batlow, northeast past Brindabella to Murrumbateman then east back to Nerriga. All suburbs and
towns serviced by Telstra within these boundaries are encompassed in this exemption.
This is listed under Australian Capital Territory Metro 2015.
It is not listed under Australian Capital Territory Regional 2015.
It is not listed under New South Wales Regional 2015.
What newspapers was this advertised in?
20150204-WA-S-C-P-NORTHAM AND SURROUNDING DISTRICTS.
4 February 2015 to 19 April 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Perenjori heading southeast past Goodlands Nature Reserve to Beacon. The area turns southwest
to past Bencubbin and Kellerberrin to Bulyee, then west to Brookton then northwest to Chidlow. From Chidlow
the area turns north past Mooliabeenee and Moora to Marchagee and northeast back to Perenjori. All suburbs
and towns serviced by Telstra within these boundaries, including the town of Northam, are encompassed in this
exemption
20150202-WA-S-C-PNORTHAM-ANDSURROUNDINGDISTRICTS-EXTENSION-2
Lower West, Central West
Extreme
and Central Wheat Belt
02/02/2015 13/04/2015
Weather
Districts of Western
Conditions
Australia
This is listed under Western Australia Regional 2015.
It is not listed for Western Australia Metro 2015.
The online dates are February 2 to April 13 2015.
The notice has the dates February 4 to April 19 2015.
The exemption is not valid for February 2 and 3.
The exemption is not valid for April 14 to 19 2015.
20150202-ACT-E-C-P-CANBERRA AND SURROUNDING ACT DISTRICT.
2 February 2015 to 1 March 2015
Extreme Weather events impact service in Canberra and the surrounding Australian Capital Territory
District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Nerriga then heading southwest past Braidwood and Jerangle to Bunyan. The area then turns
northwest to Batlow, northeast past Brindabella to Murrumbateman then east back to Nerriga. All suburbs and
towns serviced by Telstra within these boundaries are encompassed in this exemption.
This is listed under Australian Capital Territory Statewide 2015.
It is not listed under ACT Metro 2015 despite the extensions appearing under Metro.
It is not listed under ACT Regional 2015.
It is not listed under NSW Regional 2015.
In which papers was this advertised?
20150202-ACT-E-C-P-CANBERRA AND SURROUNDING ACT DISTRICT.
2 February 2015 to 29 March 2015
Extreme Weather events impact service in Canberra and the surrounding Australian Capital Territory
District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Nerriga then heading southwest past Braidwood and Jerangle to Bunyan. The area then turns
northwest to Batlow, northeast past Brindabella to Murrumbateman then east back to Nerriga. All suburbs and
towns serviced by Telstra within these boundaries are encompassed in this exemption
This is listed under Australian Capital Territory Metro 2015.
It is not listed under Australian Capital Territory Regional 2015.
It is not listed under Australian Capital Territory Statewide 2015.
It is not listed under New South Wales Regional 2015.
In which papers was this advertised?
20150130-WA-E-C-P-PERTH AND SURROUNDING AREAS.
30 January 2015 to 29 March 2015
Extreme Weather events impact service in Lower West and parts of Central West, South West and Great
Southern Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Cervantes on the WA coast heading northeast to Gunyidi, south past Moora to Chittering. The
area turns southeast past Wundowie to Dale River, east to Corrigin then southeast to Pingrup. From Pingrup the
area heads southwest to Cranbrook, northwest to Wilga, southwest to Cundinup and northwest to Peppermint
Grove Beach. From here the area then follows the WA coastline north past Bunbury, Mandurah, Fremantle and
Perth back to Cervantes. All suburbs and towns including metropolitan Perth, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption
This is listed under Western Australia Metro 2015.
It is not listed under Western Australia Regional 2015.
It covers up to 360 kilometers from Perth.
20150130-WA-E-C-P-PERTH AND SURROUNDING AREAS.
30 January 2015 to 26 April 2015
Ongoing Extreme Weather events impact service in Lower West and parts of Central West, South West
and Great Southern Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Cervantes on the WA coast heading northeast to Gunyidi, south past Moora to Chittering. The
area turns southeast past Wundowie to Dale River, east to Corrigin then southeast to Pingrup. From Pingrup the
area heads southwest to Cranbrook, northwest to Wilga, southwest to Cundinup and northwest to Peppermint
Grove Beach. From here the area then follows the WA coastline north past Bunbury, Mandurah, Fremantle and
Perth back to Cervantes. All suburbs and towns including metropolitan Perth, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption
This is listed under Western Australia Metro 2015.
It is not listed under Western Australia Regional 2015.
It covers up to 360 kilometers from Perth.
Lower West and parts of
20150130-WA-S-C-P-PERTHExtreme
Central West, South West
AND-SURROUNDING30/01/2015 13/04/2015
Weather
and Great Southern Districts
AREAS-EXTENSION-2
Conditions
of Western Australia
The listing in the index for 2015 for Australia shows that the exemption applies from January 30 2015 to 13
April 2015.
The notice attached to the item has an exemption notice for the period 30 January 2015 to 26 April 2015.
Telstra has therefore advertised on its website a notice for the period January 30 to April 13 and not for the
period April 14 to 26.
20150130-WA-E-C-P-PERTH AND SURROUNDING AREAS.
30 January 2015 to 1 March 2015
Extreme Weather events impact service in Lower West and parts of Central West, South West and
Great Southern Districts of Western Australia
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Cervantes on the WA coast heading northeast to Gunyidi, south past Moora to Chittering. The
area turns southeast past Wundowie to Dale River, east to Corrigin then southeast to Pingrup. From Pingrup the
area heads southwest to Cranbrook, northwest to Wilga, southwest to Cundinup and northwest to Peppermint
Grove Beach. From here the area then follows the WA coastline north past Bunbury, Mandurah, Fremantle and
Perth back to Cervantes. All suburbs and towns including metropolitan Perth, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption
This is listed under Western Australia Metro 2015.
It is not listed under Western Australia Regional 2015.
It covers up to 360 kilometers from Perth.
20150127-QLD-E-C-P-SOUTHEAST QLD AND NORTHERN RIVERS NSW.
27 January 2015 to 8 March 2015
Extreme Weather events impact service in Southeast Coast District of Queensland and part of the
Northern Rivers District of New South Wales
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to,
the area starting at Beachmere following the coastline south past Wynnum, Surfers Paradise, crossing the
QLD/NSW border past Tweed Heads and Byron Bay to Broadwater. From Broadwater, the area heads
northwest to Nimbin, west to Kyogle then northwest past The Risk crossing NSW/QLD border to Allora then
northeast to Ravensbourne. The area continues northeast past Esk back to Beachmere. All suburbs and towns,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This is appears under Queensland Regional 2015.
It does not appear under Queensland Metro 2015.
It does not appear under New South Wales Regional 2015.
In which papers was this advertised?
20150114-TAS-S-C-P-MID AND SOUTH EAST TASMANIA.
14 January 2015 to 8 March 2015
Ongoing Extreme Weather events impact service in East Coast, South East, Western, Upper Derwent
Valley and Central Plateau Districts of Tasmania
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Buxton Pt on the east coast of Tasmania following the coastline clockwise around Southern
Tasmania to Low Rocky Pt. From Low Rocky Pt the area heads northeast to Derwent Bridge, east to
Waddamana then southeast past Woodbury back to Buxton Pt. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
03 6208
0000
To
03 6298
9999
This appears on Tasmania Metro 2015.
It does not appear on Tasmania Regional 2015.
20150114-TAS-S-C-P-MID AND SOUTH EAST TASMANIA.
14 January 2015 to 8 February 2015
Extreme Weather events impact service in East Coast, South East, Western, Upper Derwent Valley and
Central Plateau Districts of Tasmania
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Buxton Pt on the east coast of Tasmania following the coastline clockwise around Southern
Tasmania to Low Rocky Pt. From Low Rocky Pt the area heads northeast to Derwent Bridge, east to
Waddamana then southeast past Woodbury back to Buxton Pt. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
03 6208
0000
To
03 6298
9999
This appears on Tasmania Regional 2015.
It does not appear on Tasmania Metro 2015.
20150114-TAS-S-C-P-MID AND SOUTH EAST TASMANIA.
14 January 2015 to 22 March 2015
Ongoing Extreme Weather events impact service in East Coast, South East, Western, Upper Derwent
Valley and Central Plateau Districts of Tasmania
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Rocky Hills on the east coast of Tasmania following the coastline clockwise around Southern
Tasmania to South Arm. From South Arm the area follows the River Derwent north past Bellerive and crossing
the river at Rose Bay to New Town. The area then turn southwest to Judbury and then south to the coast at
Southport. Following the coastline clockwise around to the Gordon River, the area then heads inland east to
Ouse and north to Liena. From Liena turns southeast to Woodbury and then east back to the coast at Rocky
Hills. All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption
03 6208
0000
To
03 6296
2999
This appears on Tasmania Regional 2015.
It does not appear on Tasmania Metro 2015.
20150114-TAS-S-C-P-MID AND SOUTH EAST TASMANIA.
14 January 2015 to 22 February 2015
Extreme Weather events impact service in East Coast, South East, Western, Upper Derwent Valley and
Central Plateau Districts of Tasmania.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Buxton Pt on the east coast of Tasmania following the coastline clockwise around Southern
Tasmania to Low Rocky Pt. From Low Rocky Pt the area heads northeast to Derwent Bridge, east to
Waddamana then southeast past Woodbury back to Buxton Pt. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
Services
03 6208
0000
To
03 6298
9999
This appears on Tasmania Regional 2015.
It does not appear on Tasmania Metro 2015.
20150114-VIC-S-C-P-WEST VICTORIA AND WEST NSW.
14 January 2015 to 1 February 2015
Extreme Weather events impact service in South West, Wimmera, Mallee, Northern Country, North
Central and part of the Central Districts of Victoria and parts of the Lower Western and Riverina
Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Pt Wilson following the coastline past Geelong, Warrnambool and Portland to the South
Australian Border. The boundary follows the border north to New South Wales and then follows the New South
Wales/South Australia border to the Tarawi Nature Reserve where it turns northeast to Coombah. From
Coombah the area heads east to Ivanhoe, southeast to Kikoira, then southwest past Deniliquin and crossing the
New South Wales/Victorian border to Jarklin. The area turns southeast past Sutton Grange to Pipers Creek,
southwest to Blackwood then northwest to Amphitheatre. From Amphitheatre the area heads south to Mt Bute
then southeast past Shelford back to Pt Wilson. All suburbs, towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
This appears under Victoria Regional 2015.
It does not appear under New South Wales Regional 2015.
It does not appear under Victoria Metro 2015.
20140220-VIC-S-C-P-GEELONG. Is listed under Melbourne Metro 2014.
Are Geelong and Werribee considered metro?
In which newspapers was this advertised?
20150112-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
12 January 2015 to 22 February 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at St Kilda heading southeast to Holden Hill, then south to Paradise. The area then heads southwest
past Kensington Park through to Blackwood, then south to Clarendon and southeast to Macclesfield. The area
then turns south to Goolwa and following the coastline clockwise past Victor Harbor, Cape Jervis and Port
Adelaide back to St Kilda. All suburbs and towns including off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under South Australian Metro 2015.
It does not appear under South Australian Regional 2015.
20150112-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
12 January 2015 to 1 February 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at St Kilda heading southeast to Holden Hill, then south to Paradise. The area then heads southwest
past Kensington Park through to Blackwood, then south to Clarendon and southeast to Macclesfield. The area
then turns south to Goolwa and following the coastline clockwise past Victor Harbor, Cape Jervis and Port
Adelaide back to St Kilda. All suburbs and towns including off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under South Australian Metro 2015.
It does not appear under South Australian Regional 2015
20150109-SA-S-C-P-REGIONAL SOUTH AUSTRALIA.
9 January 2015 to 1 March 2015
Extreme Weather events impact service in Yorke Peninsula, Eastern Eyre Peninsula, Lower Eyre
Peninsula, North West Pastoral, North East Pastoral, Flinders, Mid North, Riverland, Murraylands and
Mounty Lofty Ranges Districts of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Port Neill on the Spencer Gulf and following the coastline to Elliston then northeast past
Wudinna to Buckleboo, then turns north to Mount Ive. The area then heads northwest past Lake Everard then
north to the Stuart Hwy (A87) and following the Stuart Hwy northwest past Coober Pedy to Marla, west to
Mintabie then north to where the Stuart Highway (A87) meets the Northern Territory border. The area then
turns east and follows the SA/Northern Territory border past Poeppel Corner to Haddon Corner then turns south
following the border to Pinnaroo. From Pinnaroo the area heads southeast to Kingston SE and follows the
coastline to Goolwa, the area then heads north east to Palmer, northwest to St Kilda and following the coastline
back to Port Neill. All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption
This is appears under South Australia Regional 2015.
It does not appear under South Australian Metro 2015.
It does not appear under South Australia Statewide 2015.
20150109-VIC-S-C-P-CENTRAL AND EASTERN VICTORIA AND SOUTHEAST NSW.
9 January 2015 to 22 February 2015
Extreme Weather events impact service in Northern Country and parts of Central and North Central
Districts of Victoria and parts of Riverina District of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Jerilderie in New South Wales, heading southeast to Rand, then turns south crossing the
Victorian border to Chiltern. The area turns southwest past Violet Town, and Heathcote to Sutton Grange. The
area then heads southeast to Woodend and southwest to Blackwood. The area then heads northeast to Warrak,
north to Donald, northeast crossing the Victorian – New South Wales border past Deniliquin, and back to
Jerilderie. All suburbs and towns serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Victoria Regional 2015.
It does not appear under New South Wales Regional 2015.
This covers a different geographical area to 20150109 VIC-S-C-P-CENTRAL AND EASTERN VICTORIA
AND SOUTHEAST NSW expiry date 8 February.
The notice shall only apply to this area specified to 22 February. The geographical area not covered by this
extension is not valid from 9 to 22 February.
In which newspapers was this advertised?
20150109-SA-S-C-P-REGIONAL SOUTH AUSTRALIA.
9 January 2015 to 1 February 2015
Extreme Weather events impact service in Yorke Peninsula, Eastern Eyre Peninsula, Lower Eyre
Peninsula, North West Pastoral, North East Pastoral, Flinders, Mid North, Riverland, Murraylands and
Mounty Lofty Ranges Districts of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Port Neill on the Spencer Gulf and following the coastline to Elliston then northeast past
Wudinna to Buckleboo, then turns north to Mount Ive. The area then heads northwest past Lake Everard then
north to the Stuart Hwy (A87) and following the Stuart Hwy northwest past Coober Pedy to Marla, west to
Mintabie then north to where the Stuart Highway (A87) meets the Northern Territory border. The area then
turns east and follows the SA/Northern Territory border past Poeppel Corner to Haddon Corner then turns south
following the border to Pinnaroo. From Pinnaroo the area heads southeast to Kingston SE and follows the
coastline to Goolwa the area then heads north east to Palmer, northwest to St Kilda and following the coastline
back to Port Neill. All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
This is appears under South Australia Regional 2015.
It does not appear under South Australian Metro 2015.
It does not appear under South Australia Statewide 2015
20150109-VIC-S-C-P-CENTRAL AND EASTERN VICTORIA AND SOUTHEAST NSW.
9 January 2015 to 8 February 2015
Extreme Weather events impact service in Central, North Central, Northern Country, North East, West
& South Gippsland and East Gippsland Districts of Victoria and South Coast, Snowy Mountains, South
West Slopes and Riverina Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Bermagui following the NSW coastline south past Eden crossing the border into Victoria past
Cape Howe, Lakes Entrance and Wilsons Promontory to Koo Wee Rup. From Koo Wee Rup the area heads
northeast to Woods Point, west to Narbethong and then northwest past Blackwood to Warrak. The area then
heads north to Donald, northeast crossing the Victorian – New South Wales border to Deniliquin, southeast to
Berrigan then north to Goolgowi. From Goolgowi the area heads northeast to Burcher, southeast to Frogmore
and south to Brindabella. The area heads southwest to Tumbarumba, east to Jerangle and southeast back to
Bermagui. All suburbs and towns, including off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption
This appears under Victoria Regional 2015.
It does not appear under New South Wales Regional 2015.
In which papers was it advertised?
This covers a different geographical area to 20150109 VIC-S-C-P-CENTRAL AND EASTERN VICTORIA
AND SOUTHEAST NSW. expiry date 22 February.
The notice shall only apply to this area specified to 8 February. The extension to 22 February has a different
area.
Does the area include the ACT?
20150106-NT-S-C-P-DARWIN.
6 January 2015 to 25 January 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point head southeast to Middle Point, southwest past Noonamah to Berry Springs. From
Berry Springs the area then heads northwest to Middle Arm and follows the coastline past East Arm, Darwin
and Lee Pt back to Gunn Point. All suburbs, towns, off shore islands and coastal areas serviced by Telstra within
these boundaries are encompassed in this exemption
This appears under Northern Territory Metro 2015.
It does not appear under Northern Territory Regional 2015.
Berry Springs is 57km from Darwin.
20150105-SA-S-B-P-ADELAIDE HILLS BUSHFIRE.
5 January 2015 to 1 February 2015
Fire impacts service in Adelaide Hills and surrounding areas of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Keyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Meadows, then northwest to Clarendon. The area then heads north to Paradise, southwest to Prospect, north to
St Kilda and then following the coastline back to Middle Beach. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
This appears on South Australia Regional 2015.
It does not appear on South Australian Metro 2015.
20150105-SA-S-B-P-ADELAIDE HILLS BUSHFIRE.
5 January 2015 to 18 January 2015
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Keyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Meadows, then northwest to Clarendon. The area then heads north to Paradise, southwest to Prospect, north to
St Kilda and then following the coastline back to Middle Beach. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
This appears on South Australia Regional 2015.
It does not appear on South Australian Metro 2015.
20141210-QLD-E-C-P-SOUTHEAST QLD AND NORTHERN RIVERS NSW.
10 December 2014 to 8 February 2015
Extreme Weather events impact service in Southeast Coast District of Queensland and part of the
Northern Rivers District of New South Wales
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to,
the area starting at Manly following the coastline south past Surfers Paradise, crossing the NSW border past
Tweed Heads and Byron Bay to Evans Head. From Evans Head the area turns north to Alstonville, northwest
past Cawongla, The Risk, Woodenbong and crossing the NSW/QLD border to Allora. The area heads northeast
past Mutdapilly and Inala back to Manly. All suburbs and towns, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
20141210-QLD-E-C-PSoutheast Coast District of
SOUTHEAST-QLD-ANDQueensland and part of the
10/12/2014 27/01/2015
NORTHERN-RIVERS-NSWNorthern Rivers District of
EXTENSION
New South Wales
Extreme
Weather
Conditions
This appears under Queensland Regional 2014.
A search of Queensland Regional 2015 does not show a notice.
It does not appear under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
In which newspapers was this advertised?
The Telstra mass service disruption search for Australia shows the exemption is from
December 10 2014 to 27 January 2015.
The notice shows a claim for an exemption from December 10 to 8 February 2015.
As the Telstra website shows an exemption for December 10 to January 27, the exemption for
January 28 to February 8 has not been advertised on the website.
20141210-QLD-E-C-P-SOUTHEAST QLD AND NORTHERN RIVERS NSW.
10 December 2014 to 11 January 2015
Extreme Weather events impact service in Southeast Coast District of Queensland and part of the
Northern Rivers District of New South Wales
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to,
the area starting at Manly following the coastline south past Surfers Paradise, crossing the NSW border past
Tweed Heads and Byron Bay to Evans Head. From Evans Head the area turns north to Alstonville, northwest
past Cawongla, The Risk, Woodenbong and crossing the NSW/QLD border to Allora. The area heads northeast
past Mutdapilly and Inala back to Manly. All suburbs and towns, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under Queensland Regional 2014.
A search of Queensland Regional 2015 does not show a notice.
It does not appear under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
In which newspapers was this advertised?
20141209-NSW-E-C-P-NORTHERN NSW.
9 December 2014 to 8 March 2015
Ongoing Extreme Weather events impact service in Northern Rivers, Northern Tablelands, North West
Slopes and Plains and part of the Mid North Coast of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Wardell following the NSW coast south past Yamba to Emerald Beach. From Emerald Beach the
area turns west to Dundurrabin, southeast to Bonville then south to Urunga. The area heads west to the New
England National Park, southwest past Yarrowitch to Nowendoc, west to Hanging Rock then south west to the
Coolah Tops National Park. From the Coolah Tops National Park the area heads northwest past Premer to
Cuttabri, north to Mungindi and then following the NSW/QLD border easterly past Goondiwindi and Texas to
Legume. The area turns southeast past Woodenbong and The Risk to Clunes then south back to Wardell. All
suburbs and towns, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015, despite going to March 8.
It does not appear under Queensland Regional 2014.
It does not appear under Queensland Regional 2015.
In which papers was it advertised?
20141209-NSW-E-C-P-NORTHERN NSW.
9 December 2014 to 11 January 2015
Extreme Weather events impact service in Northern Rivers, Northern Tablelands, North West Slopes
and Plains and part of the Mid North Coast of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Wardell following the NSW coast south past Yamba to Emerald Beach. From Emerald Beach the
area turns west to Dundurrabin, southeast to Bonville then south to Urunga. The area heads west to the New
England National Park, southwest past Yarrowitch to Nowendoc, west to Hanging Rock then south west to the
Coolah Tops National Park. From the Coolah Tops National Park the area heads northwest past Premer to
Cuttabri, north to Mungindi and then following the NSW/QLD border easterly past Goondiwindi and Texas to
Legume. The area turns southeast past Woodenbong and The Risk to Clunes then south back to Wardell. All
suburbs and towns, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
It does not appear under Queensland Regional 2014.
It does not appear under Queensland Regional 2015.
In which papers was it advertised?
20141209-NSW-E-C-P-NORTHERN NSW.
9 December 2014 to 8 February 2015
Extreme Weather events impact service in Northern Rivers, Northern Tablelands, North West Slopes
and Plains and part of the Mid North Coast of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Wardell following the NSW coast south past Yamba to Emerald Beach. From Emerald Beach the
area turns west to Dundurrabin, southeast to Bonville then south to Urunga. The area heads west to the New
England National Park, southwest past Yarrowitch to Nowendoc, west to Hanging Rock then south west to the
Coolah Tops National Park. From the Coolah Tops National Park the area heads northwest past Premer to
Cuttabri, north to Mungindi and then following the NSW/QLD border easterly past Goondiwindi and Texas to
Legume. The area turns southeast past Woodenbong and The Risk to Clunes then south back to Wardell. All
suburbs and towns, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
It does not appear under Queensland Regional 2014.
It does not appear under Queensland Regional 2015.
In which papers was it advertised?
20141208-VIC-S-C-P-CENTRAL VIC AND GIPPSLAND AND SNOWY MOUNTAINS.
8 December 2014 to 21 December 2014
Extreme Weather events impact service in North Central, North East, East Gippsland and Northern
Country Districts of Victoria and Snowy Mountains and part of the South Coast District of New South
Wales
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Wallaga Lake Heights following the NSW coastline south past Eden crossing the border into
Victoria past Cape Howe to Petmans Beach. From Petmans Beach the area heads northwest to Cobungra, west
to the Mt Buller Alpine Village then southwest to Jericho. The area turns northwest past Wallan, Romsey and
Pastoria to Faraday then northeast past Murchison, Kialla, Dookie, Yarrawonga crossing the Vic/NSW border
and continuing on northeast to Rand. From Rand the area heads east to Batlow, southeast past Jerangle to
Bodalla then south back Wallaga Lake Heights. All suburbs and towns, including off shore islands and coastal
areas serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Victoria Regional 2014.
It does not appear under New South Wales Regional 2014.
It does not appear under Australian Capital Territory Regional 2014.
In which papers was it advertised?
20141208-VIC-S-C-P-CENTRAL VIC AND GIPPSLAND AND SNOWY MOUNTAINS.
8 December 2014 to 4 January 2015
Extreme Weather events impact service in North Central, North East, East Gippsland and Northern
Country Districts of Victoria and Snowy Mountains and part of the South Coast District of New South
Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Wallaga Lake Heights following the NSW coastline south past Eden crossing the border into
Victoria past Cape Howe to Petmans Beach. From Petmans Beach the area heads northwest to Cobungra, west
to the Mt Buller Alpine Village then southwest to Jericho. The area turns northwest past Wallan, Romsey and
Pastoria to Faraday then northeast past Murchison, Kialla, Dookie, Yarrawonga crossing the Vic/NSW border
and continuing on northeast to Rand. From Rand the area heads east to Batlow, southeast past Jerangle to
Bodalla then south back Wallaga Lake Heights. All suburbs and towns, including off shore islands and coastal
areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Victoria Regional 2014.
It does not appear under New South Wales Regional 2014.
It does not appear under Australian Capital Territory Regional 2014.
In which papers was it advertised?
20141204-NSW-E-C-P-SYDNEY AND COASTAL AND CENTRAL NSW.
4 December 2014 to 15 March 2015
Ongoing Extreme Weather events impact service in Sydney and Greater Sydney, South Coast, Illawarra,
Hunter, Mid North Coast, Central Tablelands, Southern Tablelands Districts and parts of the Central
West Slopes and Plains and South West Slopes Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Laurieton following the NSW coast southwest past Forster, Newcastle, Manly, Wollongong,
Jervis Bay and Batemans Bay to Wallaga Lake Heights. The area turns northwest to Bunyan, northeast past
Jerangle and Ballalaba to Nerriga then northwest to Murrumbateman. From Murrumbateman the area heads
southwest to Brindabella, northwest to Jugiong and northeast to Frogmore then northwest past Bland and Lake
Cargelligo to Mount Hope. The area then heads north to Bobadah, southeast to Stuart Town, northeast past Ulan
to the Coolah Tops National Park. From the Coolah Tops National Park the area turns east to Murrurundi,
northeast to Nowendoc, southeast past Elands back to Laurieton. All suburbs and towns, including metropolitan
Sydney, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under New South Wales Metro 2014.
It does not appear under New South Wales Metro 2015, despite going to March 15.
It does not appear under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Regional 2015.
Jervis Bay is part of the Australian Capital Territory.
In which papers was it advertised?
When was it advised to ACMA, TIO and advertised online or in the papers?
20141204-NSW-E-C-P-SYDNEY AND COASTAL AND CENTRAL NSW.
4 December 2014 to 4 January 2015
Extreme Weather events impact service in Sydney and Greater Sydney, South Coast, Illawarra, Hunter,
Mid North Coast, Central Tablelands, Southern Tablelands Districts and parts of the Central West
Slopes and Plains and South West Slopes Districts of New South Wales
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Laurieton following the NSW coast southwest past Forster, Newcastle, Manly, Wollongong,
Jervis Bay and Batemans Bay to Wallaga Lake Heights. The area turns northwest to Bunyan, northeast past
Jerangle and Ballalaba to Nerriga then northwest to Murrumbateman. From Murrumbateman the area heads
southwest to Brindabella, northwest to Jugiong and northeast to Frogmore then northwest past Bland and Lake
Cargelligo to Mount Hope. The area then heads north to Bobadah, southeast to Stuart Town, northeast past Ulan
to the Coolah Tops National Park. From the Coolah Tops National Park the area turns east to Murrurundi,
northeast to Nowendoc, southeast past Elands back to Laurieton. All suburbs and towns, including metropolitan
Sydney, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This does not appear anywhere other than the index page.
It does not appear for New South Wales Metro 2014.
It does not appear for New South Wales Metro 2015.
It does not appear for New South Wales Regional 2014.
It does not appear for New South Wales Regional 2015.
It does not appear for Australian Capital Territory Regional 2014.
It does not appear for Australian Capital Territory Regional 2015.
In which papers did it appear?
If the notice does not appear it is not valid.
20141204-NSW-E-C-P-SYDNEY AND COASTAL AND CENTRAL NSW.
4 December 2014 to 1 February 2015
Extreme Weather events impact service in Sydney and Greater Sydney, South Coast, Illawarra, Hunter,
Mid North Coast, Central Tablelands, Southern Tablelands Districts and parts of the Central West
Slopes and Plains and South West Slopes Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Laurieton following the NSW coast southwest past Forster, Newcastle, Manly, Wollongong,
Jervis Bay and Batemans Bay to Wallaga Lake Heights. The area turns northwest to Bunyan, northeast past
Jerangle and Ballalaba to Nerriga then northwest to Murrumbateman. From Murrumbateman the area heads
southwest to Brindabella, northwest to Jugiong and northeast to Frogmore then northwest past Bland and Lake
Cargelligo to Mount Hope. The area then heads north to Bobadah, southeast to Stuart Town, northeast past Ulan
to the Coolah Tops National Park. From the Coolah Tops National Park the area turns east to Murrurundi,
northeast to Nowendoc, southeast past Elands back to Laurieton. All suburbs and towns, including metropolitan
Sydney, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
It does not appear for New South Wales Metro 2014.
It does not appear for New South Wales Metro 2015.
It does not appear for Australian Capital Territory Regional 2014.
It does not appear for Australian Capital Territory Regional 2015.
In which papers did it appear?
20141204-ACT-E-C-P-CANBERRA AND SURROUNDING ACT DISTRICT.
4 December 2014 to 11 January 2015
Extreme Weather events impact service in Canberra and the surrounding Australian Capital Territory
District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Nerriga then heading southwest past Braidwood and Jerangle to Bunyan. The area then turns
northwest to Batlow, northeast past Brindabella to Murrumbateman then east back to Nerriga. All suburbs and
towns serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Australian Capital Territory Metro 2014.
It does not appear under Australian Capital Territory Metro 2015.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Regional 2015.
It does not appear under Australian Capital Territory Statewide 2014.
It does not appear under Australian Capital Territory Statewide 2015.
In which papers was it advertised?
20141204-NSW-E-C-P-SYDNEY AND COASTAL AND CENTRAL NSW.
4 December 2014 to 10 May 2015
Ongoing Extreme Weather events impact service in Sydney and Greater Sydney, Illawarra, Hunter,
Central Tablelands and Southern Tablelands Districts and parts of the South Coast and Mid North Coast
of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Laurieton following the NSW coast southwest past Forster
and Newcastle to Patonga. The area crosses the Hawkesbury River south to Terrey Hills, west to Narrabeen and
then follows the coastline south past Manly to Neutral Bay. From Neutral Bay the area crosses Port Jackson
southeast past Darling Point to Coogee and then follows the coastline past Wollongong and Jervis Bay to
Durras. The area turns northwest to Nerriga, north northwest to Murrumbateman, southwest to Brindabella then
northwest to Jugiong. From Jugiong the area heads northeast past Frogmore to Bigga then east past Porters
Retreat to Nattai. The area turns northwest to Katoomba, northeast past Mt Wilson and Putty to Nowendoc and
then southeast past Elands back to Laurieton. All suburbs and towns, including metropolitan Sydney, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
It does not appear under New South Wales Metro 2014.
It does not appear under New South Wales Metro 2015.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Regional 2015.
In which papers was it advertised?
20141204-NSW-E-C-PSYDNEY-ANDCOASTAL-ANDCENTRAL-NSWEXTENSION-4
Sydney and Greater Sydney,
Illawarra, Hunter, Central
Extreme
Tablelands and Southern Tablelands
04/12/2014 23/04/2015
Weather
Districts and parts of the South
Conditions
Coast and Mid North Coast of New
South Wales
The index listing for the shows the exemption from December 4 2014 to April 23 2015, yet the notices show a
claimed exemption to May 10 2015.
What dates appeared in the newspapers?
As the Internet only shows an exemption from December 4 to April 23, the exemption from April 24 to May 10
is not valid.
I also note that the geographical description is different to those, which have previously appeared for 4
December 2014.
20141204-NSW-E-C-P-SYDNEY AND COASTAL AND CENTRAL NSW.
4 December 2014 to 12 April 2015
Ongoing Extreme Weather events impact service in Sydney and Greater Sydney, South Coast, Illawarra,
Hunter, Mid North Coast, Central Tablelands, Southern Tablelands Districts and parts of the Central
West Slopes and Plains and South West Slopes Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Laurieton following the NSW coast southwest past Forster
and Newcastle to the Hawkesbury River. The area then turns south along the western shore of Pittwater passing
Morning Bay to Church Point. From Church Point the area heads south past Elanora Heights to the coast at Curl
Curl and follows the coastline south past Manly to Rose Bay. The area moves south to the Tamarama and
follows the coastline south past Wollongong, Jervis Bay and Batemans Bay to Wallaga Lake. The area turns
northwest to Bunyan, northeast past Jerangle and Ballalaba to Nerriga then northwest to Murrumbateman. From
Murrumbateman the area heads southwest to Brindabella, northwest to Jugiong and northeast to Frogmore then
northwest past Bland and Lake Cargelligo to Mount Hope. The area then heads north to Bobadah, southeast to
Stuart Town, northeast past Ulan to the Coolah Tops National Park. From the Coolah Tops National Park the
area turns southeast to Baerami, northeast to Nowendoc, southeast past Elands back to Laurieton. All suburbs
and towns,
This appears under New South Wales Metro 2014.
It does not appear under New South Wales 2015, despite going to April 12 2015.
It does not appear under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Regional 2015.
Jervis Bay is part of the Australian Capital Territory.
In which papers was it advertised?
When was it advised to ACMA, TIO and advertised online or in the papers?
20141204-ACT-E-C-P-CANBERRA AND SURROUNDING ACT DISTRICT.
4 December 2014 to 21 December 2014
Extreme Weather events impact service in Canberra and the surrounding Australian Capital Territory
District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Nerriga then heading southwest past Braidwood and Jerangle to Bunyan. The area then turns
northwest to Batlow, northeast past Brindabella to Murrumbateman then east back to Nerriga. All suburbs and
towns serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Australian Capital Territory Metro 2014.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Statewide 2014.
It does not appear under New South Wales Regional 2014.
In which papers was it advertised?
20141204-ACT-E-C-P-CANBERRA AND SURROUNDING ACT DISTRICT.
4 December 2014 to 1 February 2015
Extreme Weather events impact service in Canberra and the surrounding Australian Capital Territory
District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Nerriga then heading southwest past Braidwood and Jerangle to Bunyan. The area then turns
northwest to Batlow, northeast past Brindabella to Murrumbateman then east back to Nerriga. All suburbs and
towns serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Australian Capital Territory Metro 2014.
It does not appear under Australian Capital Territory Metro 2015.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Regional 2015.
It does not appear under Australian Capital Territory Statewide 2014.
It does not appear under Australian Capital Territory Statewide 2015.
It does not appear under New South Wales Regional 2014.
It does not appear under New South Wales Regional 2015.
In which papers was it advertised?
20141202-NSW-E-C-P-SOUTH COAST AND SOUTHERN TABLELANDS.
2 December 2014 to 14 December 2014
Extreme Weather events impact service in South Coast and Southern Tablelands Districts and part of
the Central Tablelands and Illawarra Districts of New South Wales.
Telstra services encompassed by this exemption are in the area bounded by and including, but not limited to,
the area starting at Warilla following the NSW coastline south past Kiama, Ulladulla and Narooma to Wallaga
Lake Heights. The area then turns west to Yowrie, northwest to Jerangle, northeast to Nerriga then northwest
past Gundaroo to Murrumbateman. From Murrumbateman the area heads southwest past Wee Jasper to
Tumorrama, northwest to Jugiong then northeast past Binalong and Rye Park to Rugby. The area then heads
north to Wyangala, turning east to Burruga, then southwest to Porters Retreat. From Porters Retreat the area
heads east past Werombi to Cobbity, southeast to Appin, south to Robertson then east back to Warilla. All
suburbs, towns off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed
in this exemption
20141202-NSW-S-C-PSOUTH-COAST-ANDSOUTHERNTABLELANDS
South Coast and Southern
Tablelands Districts and part of Extreme
02/12/2014 04/12/2014 the Central Tablelands and
Weather
Illawarra Districts of New South Conditions
Wales
The date on the index shows December 2 2014 to December 4 2014.
The notices show the date December 2 2014 to December 14 2014.
This appears under New South Wales Regional 2014.
Ths does not appear under Australian Capital Territory Regional 2014.
Should it appear under New South Wales Metro, and ACT regional?
In which papers was it advertised?
20141201-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
1 December 2014 to 14 December 2014
Extreme Weather events impact service in Perth and Lower West District and part of the Central Wheat
Belt District of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast to Beacon, southwest to Bulyee, head west to Brookton then northwest to The
Lakes. The area turns south to Collie, northwest past Harvey to Preston Beach and following the coastline past
Mandurah, Fremantle and Perth back to Two Rocks. All suburbs and towns including metropolitan Perth, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Western Australia Metro 2014.
It does not appear under Western Australia Regional 2014.
20141125-NSW-E-C-P-HUNTER DISTRICT AND CENTRAL TABLELANDS.
25 November 2014 to 14 December 2014
Extreme Weather events impact service in the Hunter and Central Tablelands Districts and parts of the
Mid North Coast District of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Laurieton then following the NSW coast southwest past Forster, Nelson Bay, Newcastle, The
Entrance to Patonga. From Patonga the area turns northwest past Mount White to St Albans, southwest to Grose
Vale, south to Glenbrook then southeast to Warragamba. The area then heads west to Gingkin, north to Running
Stream then northeast to Olinda. From Olinda the area heads east to Putty, northeast past Singleton, Eccleston
and Rookhurst to Elands then southeast back to Laurieton. All suburbs and towns, off shore islands and coastal
areas serviced by Telstra within these boundaries are encompassed in this exemption.
.
Hunter and Central Tablelands
Extreme
Districts and parts of the Mid
20141125-NSW-S-C-P25/11/2014 04/12/2014
Weather
North Coast District of New
HUNTER-DISTRICT-ANDConditions
South Wales
CENTRAL-TABLELANDS
This appears under New South Wales Regional 2014.
The index listing shows the exemption from November 25 2014 to December 4 2014.
The notice shows the exemption from November 25 2014 to December 14 2014.
The period December 5 to 14 2014 is not valid.
20141125-VIC-S-C-P-CENTRAL AND NTH EAST VIC AND GIPPSLAND.
25 November 2014 to 7 December 2014
Extreme Weather events impact service in North East, North Central and Gippsland Districts and part
of the Northern Country District of Victoria and part of the Riverina District of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Petmans Beach following the coastline west and southwest past Lakes Entrance and Seaspray to
Port Welshpool. The area turns north past the Mt Baw Baw Alpine Village to Woods Point, northwest past
Wallan and Romsey to Pastoria then north to Redesdale. From Redesdale the area heads northeast past
Murchison to Yundool and continuing northeast crossing the VIC/NSW border past Brocklesby to Walbundrie.
The area turns southeast to Ournie, southwest crossing the NSW/VIC border past Dartmouth to Dinner Plain
then southeast past Nowa Nowa back to Petmans Beach. All suburbs, towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Victoria Regional 2014.
It does not appear under New South Wales Regional 2014.
In which papers was it advertised?
20141124-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
24 November 2014 to 7 December 2014
Extreme Weather events impact service in parts of Adelaide and parts of the Mount Lofty Ranges
District of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Kyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Tooperang. The area then turns southeast to Goolwa and following the coastline clockwise past Victor Harbor,
Cape Jervis to Port Noarlunga. The area heads inland to Clarendon, northeast to Montacute, west to Prospect
and then north to St Kilda and then following the coastline back to Middle Beach. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
This is appears under South Australian Metro 2014.
It does not appear under South Australian Regional 2014.
The geographical area specifies Kyneton, which is in central Victoria.
Is this correct or should the notice show a geographical location of Keyneton?
20141120-QLD-E-C-P-BRISBANE AND SOUTH EAST QLD.
20 November 2014 to 21 December 2014
Extreme Weather events impact service in Brisbane and the Southeast Coast District of Queensland.
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to,
the area starting at Shorncliffe following the coastline south past Brisbane Airport and Wynnum to Wellington
Point. From Wellington Point the area heads southwest to Capalaba, southeast to Mount Cotton then northwest
to Goodna. The area then turns west to Bundamba, north to Mt Nebo then northeast past Albany Creek and
Carseldine back to Shorncliffe. All suburbs and towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Queensland Metro 2014.
It does not appear under Queensland Regional 2014, despite being Southeast Coast District.
20141120-QLD-E-C-P-BRISBANE AND SOUTH EAST QLD.
20 November 2014 to 7 December 2014
Extreme Weather events impact service in Brisbane and the Southeast Coast District of Queensland.
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to,
the area starting at Shorncliffe following the coastline south past Brisbane Airport, Wynnum and Cleveland to
Sanctuary Cove. From Sanctuary Cove the area heads west to Coomera, northwest past Loganlea to Goodna
then west to Bundamba. The area then turns north to Mt Nebo then northeast past Albany Creek and Carseldine
back to Shorncliffe. All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Queensland Metro 2014.
It does not appear under Queensland Regional 2014.
20141110-WA-S-C-P-PERTH AND LOWER WEST DISTRICT.
10 November 2014 to 23 November 2014
Extreme Weather events impact service in Perth and parts of the Lower West District of Western
Australia
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading southeast past Bullsbrook and Gidgegannup to Chidlow,
southwest to Mundaring Weir, then turning southeast to Boddington. From Boddington the area heads southwest
past Yarloop to Myalup and then follows the coastline north past Mandurah, Fremantle and Perth back to Two
Rocks. All suburbs and towns including metropolitan Perth, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption
This appears under Western Australia Metro 2014.
It does not appear under Western Australia Regional 2014.
20141110-WA-S-C-P-PERTH AND LOWER WEST DISTRICT.
10 November 2014 to 30 November 2014
Extreme Weather events impact service in Perth and parts of the Lower West District of Western
Australia
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading southeast past Bullsbrook and Gidgegannup to Chidlow,
southwest to Mundaring Weir, then turning southeast to Boddington. From Boddington the area heads southwest
past Yarloop to Myalup and then follows the coastline north past Mandurah, Fremantle and Perth back to Two
Rocks. All suburbs and towns including metropolitan Perth, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption
This appears under Western Australia Metro 2014.
It does not appear under Western Australia Regional 2014.
20141106-NSW-E-C-P-METROPOLITAN SYDNEY AND ILLAWARRA DISTRICT.
6 November 2014 to 23 November 2014
Extreme Weather events impact service in Metropolitan Sydney, Illawarra and parts of the Central
Tablelands Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Shelley Beach following the NSW coastline south past Avoca Beach to Patonga. The area then
heads southwest past St Ives to Epping, west to Baulkham Hills, south to Holsworthy then southeast past
Engadine and Helensburgh to Otford. The area follows the coastline south past Wollongong to Kiama, turns
northwest to Mittagong, northeast to Wilton then northwest to Warragamba. From Warragamba the area
continues northwest to Katoomba, west to Oberon then north to Running Stream. The area then heads east past
Putty to Laguna then southeast past Berkeley Vale back to Shelley Beach. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Metro 2014.
It does not appear under New South Wales Regional 2014.
20141027-SA-S-C-P-ADELAIDE AND SURROUNDING DISTRICTS.
27 October 2014 to 16 November 2014
Extreme Weather events impact service in Adelaide Metropolitan, Mount Lofty Ranges and
Murraylands Districts of South Australia
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston, Kyneton, Cambrai and Bowhill to Karoonda. From Karoonda the area heads south to
Coonalpyn, west to Meningie then northwest to Goolwa and following the coastline clockwise past Victor
Harbor, Cape Jervis and Port Adelaide back to Middle Beach. All suburbs and towns including metropolitan
Adelaide, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
20141027-SA-S-C-PADELAIDE-ANDSURROUNDINGDISTRICTS
Adelaide Metropolitan, Mount Extreme
27/10/2014 05/11/2014 Lofty Ranges and Murraylands Weather
Districts of South Australia
Conditions
This appears under South Australian Regional 2014.
It does not appear under South Australian Metro 2014.
The date on the index shows the exemption as October 27 2014 to November 5 2014.
The notice shows the exemption date as October 27 to November 16 2014.
The period November 6 to November 16 is invalid.
It also refers to Kyneton, which is in Victoria, rather than Keyneton South Australia.
20141027-VIC-S-C-P-MELBOURNE AND SURROUNDING DISTRICTS.
27 October 2014 to 16 November 2014
Extreme Weather events impact service in Melbourne, Central, North Central, Northern Country, North
East, West and South Gippsland and parts of the South West and East Gippsland Districts of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Petmans Beach following the coastline west and southwest past Lakes Entrance and Seaspray to
Port Welshpool. The area turns north to the Mt Baw Baw Alpine Village, southwest past Neerim to Koo-weerup, northwest to Seaford then follows the coastline north to Beaumaris. The area turns northeast to Oakleigh,
west to St Kilda, north to South Yarra then northeast past St Andrews to King Lake. From King Lake the area
heads northwest to Wallan, south past Craigieburn to Campbellfield, southwest to Deer Park then south to Point
Cook. The area follows the coastline to Pt Wilson then turns northwest to Lara, west past Bannockburn to
Wingeel then southwest to Angelsea. The area follows the coastline past Apollo Bay to Cape Otway turning
northwest to Vite Vite North, northeast past Raglan and Buckrabanyule to Leitchville. From Leitchville the area
heads southeast to Toolleen, northeast past Rushworth and Kialla to Thoona then southeast past Docker,
Carboor, Abbeyard and Nowa Nowa back to Petmans Beach. All suburbs, towns, off shore islands and coastal
areas serviced by Telstra within these boundaries are encompassed in this exemption
20141027-VIC-S-C-PMELBOURNE-ANDSURROUNDINGDISTRICTS
Melbourne, Central, North Central,
Northern Country, North East,
Extreme
27/10/2014 11/11/2014 West and South Gippsland and
Weather
parts of the South West and East Conditions
Gippsland Districts of Victoria
This appears under Victoria Regional 2014.
It does not appear under Victoria Metro 2014 despite having Melbourne in the title.
The date of the exemption appears as October 27 to November 11 2014.
On the notice the exemption dates are October 27 to November 16 2014.
The exemptions are not valid from November 12 to 16 2014.
20141020-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
20 October 2014 to 2 November 2014
Extreme Weather events impact service in Perth, Lower West, Central Wheat Belt Districts and parts of
the Great Southern District of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast past Bonnie Rock to Koolyanobbing, south to Marvel Loch then southwest to
King Rocks. From King Rocks the area heads southeast past Holt Rock to Varley then southwest to Pingrup.
From Pingrup the area turns northwest past Kukerin to Bulyee, west to Brookton then northwest to The Lakes.
The area turns south to Collie, northwest past Harvey to Preston Beach and following the coastline past
Mandurah, Fremantle and Perth back to Two Rocks. All suburbs and towns including metropolitan Perth, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
20141020-WA-S-C-PPERTH-ANDSURROUNDINGDISTRICTS
Perth, Lower West, Central
Wheat Belt Districts and parts
20/10/2014 05/11/2014 of the Great Southern District
of Western Australia
This is listed under Western Australia Regional 2014.
It is not listed under Western Australia Metro 2014, despite the title being Perth.
The index shows the exemption dates from October 20 to November 2 2014.
Extreme
Weather
Conditions
The notice shows the exemption dates as October 20 to November 5 2014.
The exemption is not advertised for the period November 3 to 5 2014.
20141015-NSW-E-C-P-SYDNEY AND SURROUNDING DISTRICTS.
15 October 2014 to 2 November 2014
Extreme Weather events impact service in Sydney Metropolitan, Illawarra, South Coast, Southern
Tablelands, Central West Slopes and Plains, South West Slopes and Central Tablelands Districts of New
South Wales.
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Palm Beach following the coast south to Manly past
Wollongong, Jervis Bay and Ulladulla to Durras. The area then heads northwest to Nerriga, southwest to
Buggendore then northwest to Murrumbateman. From Murrumbateman the area heads southwest to Wee Jasper,
northwest to Jugiong then northeast past Binalong and Rugby to Bigga. The area then heads northwest to
Greenthorpe, west to Bland. From Bland the area heads north to Fairholme, west to Lake Cargelligo and
northeast to Bobadah then east to Tottenham. From Tottenham the area turns southeast to Stuart Town,
northeast to Goolma then east to Ulan. The area turns southeast past Olinda crossing the Great Dividing Range
to Colo Heights. From Colo Heights the area continues southeast past Maroota and Brooklyn back to Palm
Beach. All suburbs and towns, including metropolitan Sydney, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Metro 2014.
It does not appear under Australian Capital Territory Regional 2014.
In which papers was this advertised?
20141014-NSW-S-C-P-SOUTH COAST AND SURROUNDING AREA.
14 October 2014 to 26 October 2014
Extreme Weather events impact service in South Coast and parts of the Snowy Mountains District of
New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Wallaga Lake Heights following the New South Wales coastline south to the Victorian border at
Cape Howe, then following the New South Wales and Victorian state borders northwest to the Monaro
Highway. The area turns southwest into Victoria to Chandlers Creek, northwest to Bonang then north back to
the state borders and continues to follow the state borders to Tom Groggin. From Tom Groggin the area heads
northwest to Tumbarumba, southeast to Shannons Flat, northeast to Jerangle, then southeast past Belowra to
Wandella and then east southeast back to the coast at Wallaga Lake Heights. All suburbs, towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under Victoria Regional 2014.
It does not appear under Australian Capital Teritory Regional 2014.
In which papers was this advertised?
20140910-VIC-S-C-P-NORTH AND EAST VICTORIA AND RIVERINA NSW.
10 September 2014 to 28 September 2014
Extreme Weather events impact service in Central, North Central, Northern Country, North East, West
and South Gippsland and East Gippsland Districts of Victoria and parts of the Riverina, Snowy
Mountains and South West Slopes Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Cape Howe on the Victoria/NSW border following the coastline south past Cape Conran to Lake
Tyers Beach. From Lake Tyers Beach the area heads northwest past Dargo to the Mt Buller Alpine Village then
south to Woods Pt. The area heads southwest to Powelltown then northwest past Wallan and Romsey to
Redesdale. From Redesdale the area heads northeast past Murchison, Kialla, Dookie, Yarrawonga crossing the
Vic/NSW border and continuing on northeast past Urana to Bland then east to Frogmore. From Frogmore the
area turns southwest to Brindabella, southeast to Adaminaby then northwest to Tumbarumba. The area then
heads south crossing the NSW/Victoria border past Corryong to Benambra. From Benambra the area turns east
to Suggan Buggan, north to the Victoria/NSW border and then follows the border southeast back to Cape Howe.
All suburbs and towns, including off shore islands and coastal areas serviced by Telstra within these boundaries
are encompassed in this exemption.
This appears under Victoria Regional 2014.
It does not appear under New South Wales Regional 2014.
In what newspapers was this advertised?
20140829-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
29 August 2014 to 12 October 2014
Extreme Weather events impact service in Perth and Greater Perth, Great Southern, Lower West and
South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast to Beacon then south past Bencubbin and Kellerberrin to Corrigin. From
Corrigin the area heads southeast to Lake Magenta, southwest to Tambellup, then west to Bridgetown. The area
turns south to Point D’Entrecasteaux then follows the WA coastline northwest past Augusta, Busselton,
Bunbury, Mandurah, Fremantle and Perth back to Two Rocks. All suburbs and towns including metropolitan
Perth, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under Western Australia Regional 2014.
It does not appear under Western Australia Metro 2014.
On what date was this notified to ACMA, TIO and advertised on the website and newspaper?
20140829-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
29 August 2014 to 28 September 2014
Extreme Weather events impact service in Perth and Greater Perth, Great Southern, Lower West and
South West Districts of Western Australia
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast to Beacon then south past Bencubbin and Kellerberrin to Corrigin. From
Corrigin the area heads southeast to Lake Magenta, southwest to Tambellup, then west to Bridgetown. The area
turns south to Point D’Entrecasteaux then follows the WA coastline northwest past Augusta, Busselton,
Bunbury, Mandurah, Fremantle and Perth back to Two Rocks. All suburbs and towns including metropolitan
Perth, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This appears under Western Australia Regional 2014.
It does not appear under Western Australia Metro 2014.
On what date was this notified to ACMA, TIO and advertised on the website and newspaper?
20140828-NSW-E-C-P-NORTHERN TABLELANDS AND NORTH COASTAL NSW.
28 August 2014 to 21 September 2014
Northern Rivers, Mid North
Coast and Northern
20140828-NSW-E-C-PExtreme
Tablelands
Districts
of
New
NORTHERN-TABLELANDS- 28/08/2014 14/09/2014
Weather
South Wales
AND-NORTH-COASTAL-NSW
Conditions
The listing for the exemption shows dates August 28 to September 21 2014.
The notice shows exemption dates of August 28 to September 14 2014.
The exemption notice only applies to September 14 2014.
The exemption is invalid for the period 15 September to 21 September.
20140818-WA-S-C-P-LOWER WEST AND SOUTH WEST DISTRICTS.
18 August 2014 to 31 August 2014
Extreme Weather events impact service in Lower West and South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Kwinana on the WA coast heading northeast past Medina and Casuarina to Oakford then north to
Forrestdale and northeast past Maddington to Lesmurdie. From Lesmurdie the area turns southeast past the
Canning Reservoir and Boddington to Darkan. The area then heads southwest to Bridgetown then south past
Pemberton to Point D’Entrecasteaux. From Point D’Entrecasteaux the area follows the WA coastline west past
Augusta, Busselton, Bunbury and Mandurah back to Kwinana. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
20140818-WA-S-C-P-LOWERLower West and South Extreme
18/08/2014 29/08/2014 West Districts of Western Weather
WEST-AND-SOUTH-WESTDISTRICTS
Australia
Conditions
This appears under Western Australian Regional 2014.
It does not appear under Western Australia Metro 2014.
The listing for the exemption shows dates August 18 to August 29 2014.
The notice shows exemption dates from August 18 to August 31 2014.
The exemption is not valid for the period August 30 to 31 2014.
On what date was this notified to ACMA, TIO and advertised on the website and newspaper?
20140818-NSW-E-C-P-SYDNEY AND COASTAL NSW.
18 August 2014 to 21 September 2014
Extreme Weather events impact service in Sydney Metropolitan, Illawarra and South Coast Districts of
New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Palm Beach following the coastline south past Sydney,
Wollongong, Ulladulla and Batemans Bay to Wallaga Lake Heights. The area turns northwest to Jerangle, then
northeast past Doughboy, Bungonia and Tallong to Robertson. From Robertson the area heads north past Picton,
Warragamba, Glenbrook to Grose Vale. From Grose Vale the area turns east past Windsor to Mt Colah then
northeast back to Palm Beach. All suburbs and towns, including metropolitan Sydney, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Metro 2014.
It does not appear under New South Wales Regional 2014.
20140818-NSW-E-C-P-SYDNEY AND COASTAL NSW.
18 August 2014 to 31 August 2014
Extreme Weather events impact service in Sydney Metropolitan, Illawarra and South Coast Districts of
New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Palm Beach following the coastline south past Sydney,
Wollongong, Ulladulla and Batemans Bay to Wallaga Lake Heights. The area turns northwest to Jerangle, then
northeast past Doughboy, Bungonia and Tallong to Robertson. From Robertson the area heads north past Picton,
Warragamba, Glenbrook to Grose Vale. From Grose Vale the area turns east past Windsor to Mt Colah then
northeast back to Palm Beach. All suburbs and towns, including metropolitan Sydney, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Metro 2014.
20140818-WA-S-C-P-LOWER WEST AND SOUTH WEST DISTRICTS.
18 August 2014 to 14 September 2014
Extreme Weather events impact service in Lower West and South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Kwinana on the WA coast heading northeast past Medina and Casuarina to Oakford then north to
Forrestdale and northeast past Maddington to Lesmurdie. From Lesmurdie the area turns southeast past the
Canning Reservoir and Boddington to Darkan. The area then heads southwest to Bridgetown then south past
Pemberton to Point D’Entrecasteaux. From Point D’Entrecasteaux the area follows the WA coastline west past
Augusta, Busselton, Bunbury and Mandurah back to Kwinana. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
20140818-WA-S-C-P-LOWERWEST-AND-SOUTH-WESTDISTRICTS-EXTENSION
Lower West and South Extreme
18/08/2014 29/08/2014 West Districts of
Weather
Western Australia
Conditions
This appears under Western Australia Regional 2014.
It does not appear under Western Australia Metro 2014.
The list has the exemption dates as August 18 to August 29 2014.
The notice has exemption dates August 18 to September 14 2014.
The exemption is not valid from August 29 to September 14 2014.
On what date was this notified to ACMA, TIO and advertised on the website and newspaper?
20140801-SA-S-C-P-ADELAIDE AND REGIONAL SA.
1 August 2014 to 24 August 2014
Extreme Weather events impact service in Adelaide Metropolitan, Mount Lofty Ranges, Kangaroo
Island, Lower Eyre Peninsula, Eastern Eyre, Flinders, lower North East Pastoral, Mid North, Yorke
Peninsula, Riverland, Murraylands, Upper Southeast and Lower Southeast Districts of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Elliston heading northeast past Wudinna to Buckleboo, then turn north to Mount Ive. From
Mount Ive the area then heads northeast past Hawker to Curnamona then southeast past Olary and continues
southeast to the northwest corner of the Danggali Conservation Park on the SA/NSW border. The area then
turns south and follows the SA/NSW border to the SA/VIC coastline. The area then heads northwest following
the coastline past Victor Harbor, Adelaide around the Yorke Peninsula past Wallaroo, Port Augusta, Whyalla,
Tumby Bay and Port Lincoln back to Elliston. All suburbs and towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption
This appears under South Australian Regional 2014.
It does not appear under South Australian Metro 2014.
20140801-VIC-S-C-P-CENTRAL AND SOUTH WEST DISTRICT.
1 August 2014 to 24 August 2014
Extreme Weather events impact service in Central and South West Districts and parts of the Northern
Country, North East and North Central Districts of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Point Gellibrand following the coastline west and southwest to Point Cook past Werribee South,
Geelong, Warrnambool, and Portland to the South Australia border. The area follows the border north to the
Wimmera Hwy (B240) then turns east to Apsley, northeast past Nurrabiel and Callawadda to Stuart Mill. From
Stuart Mill the area turns south to Amphitheatre, southeast to Blackwood then north to Elphinstone. The area
then heads northeast past Redesdale, Heathcote, Rushworth and Kialla to Thoona. From Thoona the area turns
southeast to Mt Buller Alpine Village, southwest to Woods Pt then northwest to Wallan. The area then heads
southwest to Diggers Rest then southeast back to Point Gellibrand. All suburbs, towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Victorian Regional 2014.
It does not appear under Victoria Metro 2014.
20140220-VIC-S-C-P-GEELONG. Is listed under Melbourne Metro 2014.
Are Geelong and Werribee considered metro?
20140625-VIC-S-C-P-GREATER MELBOURNE AND REGIONAL VICTORIA.
25 June 2014 to 13 July 2014
Extreme Weather events impact service in South West, Central and parts of the North Central and
Northern Country Districts of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Mount Richmond and following the coastline past Cape Nelson, Port Fairy, Peterborough, Cape
Otway, Lorne to Anglesea. From Anglesea the area heads north to Moriac then northwest to Wingeel. The area
turns northeast past Teesdale to Anakie and southeast past Lara to Point Wilson. From Point Wilson the area
follows the coastline to Point Cook. The area heads northwest to Rockbank and turns southeast to Flemington.
From Flemington the area heads north to Broadmeadows, east to Campbellfield and north to Kalkallo. The area
heads northwest past Darraweit Guim, Pastoria to Malmsbury. From Malmsbury the area heads northeast to
Axedale then north to Gunbower. The area heads southwest to Jarklin then turns southeast to Sutton Grange.
From Sutton Grange the area heads southwest to Bullarto, northwest to Lexton and southwest to Skipton. From
Skipton the area heads southwest past Gazette back to Mount Richmond. All suburbs, towns, off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Victoria Regional 2014.
It does not appear under Victoria Metro 2014.
20140623-SA-S-C-P-ADELAIDE AND GREATER ADELAIDE.
23 June 2014 to 27 July 2014
Extreme Weather events impact service in Adelaide Metropolitan, Mount Lofty Ranges, Kangaroo
Island and parts of the Mid North Districts of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Kyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Tooperang. The area then turns southeast to Goolwa and following the coastline clockwise past Victor Harbor,
Cape Jervis and Port Adelaide back to Middle Beach. All suburbs and towns including metropolitan Adelaide,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This appears under South Australian Metro 2014.
It does not appear under South Australian Regional 2014.
There is reference Kyneton that is in Victoria.
Should this be Keyneton South Australia?
20140623-WA-S-C-P-PERTH AND SOUTHERN DISTRICTS.
23 June 2014 to 27 July 2014
Extreme Weather events impact service in Perth, Lower West, South West, Great Southern and parts of
the Central Wheat Belt Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast to Beacon then south past Bencubbin, Kellerberrin, Corrigin and Dumbleyung
to Tambellup. The area turns west to Bridgetown then south to Point D’Entrecasteaux. The area then follows the
WA coastline northwest past Augusta, Busselton, Bunbury, Mandurah, Fremantle and Perth back to Two Rocks.
All suburbs and towns including metropolitan Perth, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Western Australia Regional 2014.
It does not appear under Western Australia Metro 2014.
20140623-WA-S-C-P-PERTH AND SOUTHERN DISTRICTS.
23 June 2014 to 13 July 2014
Extreme Weather events impact service in Perth, Lower West, South West, Great Southern and parts of
the Central Wheat Belt Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast to Beacon then south past Bencubbin, Kellerberrin, Corrigin and Dumbleyung
to Tambellup. The area turns west to Bridgetown then south to Point D’Entrecasteaux. The area then follows the
WA coastline northwest past Augusta, Busselton, Bunbury, Mandurah, Fremantle and Perth back to Two Rocks.
All suburbs and towns including metropolitan Perth, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Western Australia Regional 2014.
It does not appear under Western Australia Metro 2014.
20140623-SA-S-C-P-ADELAIDE AND GREATER ADELAIDE.
23 June 2014 to 13 July 2014
Extreme Weather events impact service in Adelaide Metropolitan, Mount Lofty Ranges, Kangaroo
Island and parts of the Mid North Districts of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Kyneton to Cambrai. From Cambrai the area turns southwest past Mt Barker to
Tooperang. The area then turns southeast to Goolwa and following the coastline clockwise past Victor Harbor,
Cape Jervis and Port Adelaide back to Middle Beach. All suburbs and towns including metropolitan Adelaide,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This appears under South Australian Metro 2014.
It does not appear under South Australian Regional 2014.
There is reference Kyneton that is in Victoria.
Should this be Keyneton South Australia?
20140611-NSW-E-C-P-WOLLONGONG.
11 June 2014 to 22 June 2014
Extreme Weather events impact service in Illawarra District.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Helensburgh following the coastline south past Wollongong to Bombo. The area turns
northwest to Robertson, northeast to Appin then east back to Helensburgh. All suburbs and towns serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Metro 2014.
It does not appear under New South Wales Regional 2014.
20140529-VIC-S-C-P-CENTRAL VIC AND RIVERINA NSW.
29 May 2014 to 15 June 2014
Extreme Weather events impact service in Northern Country, North Central and North East Districts of
Victoria and parts of South West Slopes and Riverina Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Mt Buller heading southwest to Woods Pt then turning northwest past Marysville, Darraweit
Guim and Romsey to Pastoria. From Pastoria the area heads north to Redesdale, northwest past Sutton Grange,
Marong, Korong Vale and Buckrabanyule to Ultima. From Ultima the area heads northeast across the VIC/NSW
border to Kyalite, southeast past Cunninyeuk to Mathoura then northeast to Urana and southeast past Culcairn to
Tumbarumba. From Tumbarumba the area turns southwest crossing the NSW/VIC border to Dartmouth, south
to Glen Valley, then southwest past Dinner Plain back to Mt Buller. All suburbs and towns serviced by Telstra
within these boundaries are encompassed in this exemption
This appears under Victoria Regional 2014.
It does not appear under New South Wales Regional 2014.
In what papers was it advertised?
20140508-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
8 May 2014 to 25 May 2014
Extreme Weather events impact service in Perth, Lower West, Central Wheat Belt, South East Coastal,
Great Southern and South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast past Bonnie Rock to Koolyanobbing, south to Marvel Loch then southwest to
King Rocks. From King Rocks the area heads southeast past Holt Rock to Varley then east to the south eastern
corner of the Dundas Nature Reserve. The area then heads south to Cape Pasley and follows the WA coastline
west past Esperance to Bremer Bay. From Bremer Bay the area turns northwest past Ongerup and Kojonup to
Wilga then south past Northcliffe to Point D’Entrecasteaux. The area then follows the WA coastline northwest
past Augusta, Busselton, Bunbury, Mandurah, Fremantle and Perth back to Two Rocks. All suburbs and towns
including metropolitan Perth, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption
This appears under Western Australia Regional 2014.
It does not appear under Western Australia Metro 2014.
On what date was this advised to ACMA, TIO and advertised in the papers and placed online?
20140508-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
8 May 2014 to 6 July 2014
Ongoing Extreme Weather events impact service in Perth, Lower West, Central Wheat Belt, South East
Coastal, Great Southern and South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast past Bonnie Rock to Koolyanobbing, south to Marvel Loch then southwest to
King Rocks. From King Rocks the area heads southeast past Holt Rock to Varley then east to the south eastern
corner of the Dundas Nature Reserve. The area then heads south to Cape Pasley and follows the WA coastline
west past Esperance to Bremer Bay. From Bremer Bay the area turns northwest past Ongerup and Kojonup to
Wilga then south past Northcliffe to Point D’Entrecasteaux. The area then follows the WA coastline northwest
past Augusta, Busselton, Bunbury, Mandurah, Fremantle and Perth back to Two Rocks. All suburbs and towns
including metropolitan Perth, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
Perth, Lower West, Central
Wheat Belt, South East
20140508-WA-S-C-P-PERTH08/05/2014 23/06/2014 Coastal, Great Southern and
AND-SURROUNDINGDISTRICTS-EXTENSION-2
South West Districts of
Western Australia
Extreme
Weather
Conditions
This appears under Western Australia Regional 2014.
It does not appear under Western Australia Metro 2014.
The index shows the exemption dates from May 8 to June 23 2014.
The notice shows the exemption dates as May 8 to July 6 2014.
The exemption fro June 24 to July 6 2014 is invalid.
On what date was this advised to ACMA, TIO and advertised in the papers and placed online?
20140508-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
8 May 2014 to 15 June 2014
Extreme Weather events impact service in Perth, Lower West, Central Wheat Belt, South East Coastal,
Great Southern and South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Two Rocks on the WA coast heading northeast to Maya then east to the Goodlands Nature
Reserve. The area turns southeast past Bonnie Rock to Koolyanobbing, south to Marvel Loch then southwest to
King Rocks. From King Rocks the area heads southeast past Holt Rock to Varley then east to the south eastern
corner of the Dundas Nature Reserve. The area then heads south to Cape Pasley and follows the WA coastline
west past Esperance to Bremer Bay. From Bremer Bay the area turns northwest past Ongerup and Kojonup to
Wilga then south past Northcliffe to Point D’Entrecasteaux. The area then follows the WA coastline northwest
past Augusta, Busselton, Bunbury, Mandurah, Fremantle and Perth back to Two Rocks. All suburbs and towns
including metropolitan Perth, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this eexemption.
This appears under Western Australia Regional 2014.
It does not appear under Western Australia Metro 2014.
On what date was this advised to ACMA, TIO and advertised in the papers and placed online?
20140414-VIC-S-C-P-REGIONAL WEST VICTORIA.
14 April 2014 to 4 May 2014
Extreme Weather events impact service in Mallee, Wimmera, Northern Country, Central, North Central
and part of the South West Districts of Victoria and Lower Western, Riverina and part of the Central
West Slopes and Plains Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Anglesea following the coastline southwest to Apollo Bay. The area then turns northwest past
Alvie to Skipton, then north to Amphitheatre. From Amphitheatre the area turns west past Telangatuk and
Apsley to the South Australian Border. The boundary follows the border North to New South Wales and then
follows the New South Wales/South Australia border to the Tarawi Nature Reserve, where it turns east past
Travellers Lake and Pooncarie to Pan Ban. From Pan Ban the area turns northeast to Ivanhoe then southeast past
Wallanthery to Kikoira. The area turns northeast to Burcher then southeast to Barmedman. From Barmedman
the area turns southwest past Rannock, Brookdale to Daysdale. The area turns southeast to Balldale then
southwest crossing the New South Wales/Victorian border past Rutherglen, St James, Kialla, Rushworth, Sutton
Grange to Bullarto. From Bullarto the area turns south to Anakie then southwest to Wingeel. The area then
heads southeast back to Anglesea. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Victoria Regional 2014.
It does not appear under New South Wales Regional 2014.
In which papers was this advertised?
20140414-VIC-S-C-P-REGIONAL WEST VICTORIA.
14 April 2014 to 25 May 2014
Extreme Weather events impact service in Northern Country, Central, North Central and part of the
South West Districts of Victoria and lower part of the Riverina District of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Vite Vite North heading north past St Arnaud, Dooboobetic and Dumosa to Ultima. From Ultima
the area heads northeast across the VIC/NSW border to Kyalite, southeast past Cunninyeuk to Mathoura then
northeast to Urana. The area then turns southeast to Brocklesby, south across the NSW/VIC border to Woragee
then west to St James. From St James the area turns southwest past Murchison to Toolleen, north to Leitchville
then southwest to Pyramid Hill. From Pyramid Hill the area heads south to Marong, southeast to Sutton Grange
and southwest to Glenlyon then southeast past Balliang to Lara. The area then turns west past Shelford then
northwest past Mt Bute back to Vite Vite North. All suburbs and towns serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Victoria Regional 2014.
It does not appear under New South Wales Regional 2014.
In which papers was this advertised?
20140410-VIC-S-C-P-MELBOURNE AND CENTRAL DISTRICT.
10 April 2014 to 1 June 2014
Extreme Weather events impact service in Melbourne and the surrounding Central District of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Jam Jerrup, follow the Western Port Coastline anticlockwise past Hastings to Flinders, then
following the Mornington Peninsula coastline clockwise to Point Nepean, then continue to follow the coastline
of Port Phillip Bay in a anticlockwise direction past Sorrento, Mornington, Frankston, Sandringham,
Williamstown, Pt Wilson, Geelong, Queenscliff, Torquay to Pt Addis. From Pt Addis the area heads northwest
past Buckley to Shelford then northeast past Balliang to Ballan then north past Glenlyon to Castlemaine. From
Castlemaine the area turns southeast past Pastoria, Romsey, Darraweit Guim and Upper Plenty to Kinglake
West.
From Kinglake West the area turns northeast to Buxton, southeast to Woods Pt, then south to the Baw Baw
National Park. From the Baw Baw National Park the area then turns southwest past Neerim South, Drouin and
Ripplebrook back to Jam Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Victoria Regional 2014.
It does not appear under Victoria Metro 2014.
20140220-VIC-S-C-P-GEELONG. Is listed under Melbourne Metro 2014.
Are Geelong and Werribee considered metro?
20140410-SA-S-C-P-REGIONAL SA.
10 April 2014 to 4 May 2014
Extreme Weather events impact service in North West Pastoral, North East Pastoral, Flinders, Eastern
Eyre Peninsula, Riverland, Mid North and Yorke Peninsula Districts of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Port Neill on the Spencer Gulf heading west to Elliston then northeast past Wudinna to
Buckleboo, then turns north to Mount Ive. The area then heads northwest past Lake Everard then north to the
Stuart Hwy (A87) and following the Stuart Hwy northwest past Coober Pedy and Marla to the Northern
Territory border. The area then turns east and follows the SA/Northern Territory border past Poeppel Corner to
Haddon Corner then turns south following the border to Pinnaroo. From Pinnaroo the area heads northwest past
Mannum and Palmer to Mt Pleasant. From Mt Pleasant the area heads northeast to Cambrai, northwest to
Greenock, west to Wasleys and then southwest to Middle Beach. From Middle Beach the area follows the
coastline to Port Wakefield then continues northwest past Alford to Tickera. The area then follows the coastline
of the Spencer Gulf past Port Pirie and Port Augusta back to Port Neill. All suburbs and towns, off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under South Australia Regional 2014.
It does not appear under South Australian Metro 2014.
20140410-VIC-S-C-P-MELBOURNE AND CENTRAL DISTRICT.
10 April 2014 to 25 May 2014
Extreme Weather events impact service in Melbourne and the surrounding Central District of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Jam Jerrup, follow the Western Port Coastline anticlockwise past Hastings to Flinders, then
following the Mornington Peninsula coastline clockwise to Point Nepean, then continue to follow the coastline
of Port Phillip Bay in a anticlockwise direction past Sorrento, Mornington, Frankston, Sandringham,
Williamstown, Pt Wilson, Geelong, Queenscliff, Torquay to Pt Addis. From Pt Addis the area heads northwest
past Buckley to Shelford then northeast past Balliang to Ballan then north past Glenlyon to Castlemaine. From
Castlemaine the area turns southeast past Pastoria, Romsey, Darraweit Guim and Upper Plenty to Kinglake
West.
From Kinglake West the area turns northeast to Buxton, southeast to Woods Pt, then south to the Baw Baw
National Park. From the Baw Baw National Park the area then turns southwest past Neerim South, Drouin and
Ripplebrook back to Jam Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Victoria Regional 2014.
It does not appear under Victoria Metro 2014.
20140220-VIC-S-C-P-GEELONG. Is listed under Melbourne Metro 2014.
Are Geelong and Werribee considered metro?
20140410-VIC-S-C-P-MELBOURNE AND CENTRAL DISTRICT.
10 April 2014 to 4 May 2014
Extreme Weather events impact service in Melbourne and the surrounding Central District of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Jam Jerrup, follow the Western Port Coastline anticlockwise past Hasting to Flinders, then
following the Mornington Peninsula coastline clockwise to Point Nepean, then continue to follow the coastline
of Port Phillip Bay in a anticlockwise direction past Sorrento, Mornington, Frankston, Sandringham,
Williamstown, Pt Wilson, Geelong, Queenscliff, Torquay to Pt Addis. From Pt Addis the area heads northwest
past Buckley to Shelford then northeast past Balliang to Ballan then north past Glenlyon to Castlemaine. From
Castlemaine the area turns southeast past Pastoria, Romsey, Darraweit Guim and Upper Plenty to Kinglake
West.
From Kinglake West the area turns northeast to Buxton, southeast to Woods Pt, then south to the Baw Baw
National Park. From the Baw Baw National Park the area then turns southwest past Neerim South, Drouin and
Ripplebrook back to Jam Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Victoria Metro 2014.
It does not appear under Victoria Regional 2014.
It appears that this is the same notice as the previous one; despite Telstra advising ACMA it cannot do this.
20140401-QLD-E-C-P-BILOELA AND SURROUNDING DISTRICTS.
1 April 2014 to 27 April 2014
20140401-QLD-E-C-PBILOELA-ANDSURROUNDINGDISTRICTS
Capricornia, Central Highlands
Extreme
and Coalfields and Wide Bay
01/04/2014 01/05/2014
Weather
and Burnett districts of
Conditions
Queensland
This is listed on Queensland Regional 2014.
The index shows the exemption dates of April 1 to May 1 2014.
The notice shows an exemption from April 1 to April 27 2014.
The exemption is invalid from April 28 to May 1 2014.
20140328-QLD-E-C-P-SOUTHEAST QLD AND SURROUNDING DISTRICTS.
28 March 2014 to 27 April 2014
Extreme Weather events impact service in Wide Bay and Burnett, Darling Downs and Granite Belt,
Maranoa and Warrego and Southeast Coast Districts of Queensland and Northern Rivers and North
West Slopes and Plains Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Burrum Heads following the Queensland coastline south past Hervey Bay, Noosa Heads,
Caloundra and Redcliffe to Shorncliffe. The area then heads west to Mount Nebo, southeast past Kenmore to
Inala then northeast past Bulimba to Lytton. From Lytton the area follows the coastline south past Surfers
Paradise, Tweed Heads, Ballina to Woolgoolga on the New South Wales coastline. From Woolgoolga the area
heads west to Caroda, southwest past Baan Baa to the Pilliga Nature Reserve then west to Kenebri. The area
then turns northwest to Pilliga, north to Mungindi on the NSW/QLD border then northeast past Talwood to
Southwood. From Southwood the area heads west to the Thrushton National Park, north past Mungallala to Mt
Tabor then east to Cracow. The area then turns southeast to the Auburn River National Park, south to
Monogorilby then northeast past Ban Ban Springs and Biggenden back to Burrum Heads. All suburbs and
towns, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This appears under Queensland Regional 2014.
It does not appear under Queensland Metro 2014.
It does not appear under New South Wales Regional 2014.
In which papers was it advertised?
20140326-NSW-E-C-P-INVERELL AND SURROUNDING DISTRICTS.
26 March 2014 to 21 April 2014
Extreme Weather events impact service in Northern Tablelands and North West Slopes and Plains
Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at North Star heading north to the NSW/QLD border then following border easterly to Bonshaw.
The area continues east to Mole River then turns southeast to Bungulla then south to Wards Mistake. From
Wards Mistake the area heads northwest past Ben Lamond to Tingha then southwest past Keera to Caroda. The
area turns north past Gravesend back to North Star. All suburbs and towns serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears on New South Wales Regional 2014.
It does not appear on Queensland Regional 2014, despite having 07 numbers.
In which papers was it advertised?
20140317-QLD-E-C-P-EX TROPICAL CYCLONE GILLIAN.
17 March 2014 to 4 April 2014
20140317-QLD-E-C-P-EXTROPICAL-CYCLONEGILLIAN
Peninsula and Gulf
17/03/2014 25/03/2014 Country Districts of
Queensland
This appears under Queensland Regional 2014.
The index shows the dates as March 17 to March 25 2014.
Extreme Weather
Conditions
The exemption notice shows the dates as March 17 to April 4 2014.
The exemption from March 26 to April 4 2014 is invalid.
20140306-NSW-E-C-P-SYDNEY METROPOLITAN.
6 March 2014 to 21 April 2014
Incorrect date listed in previous notice.
On Monday 31 March 2014 Telstra advertised, in the Public Notice section of this newspaper, an extension of
an exemption to time frames applying under the Telecommunications (Customer Service Guarantee) Standard
2011 due to extreme weather events impacting services in the Sydney Metropolitan district. Telstra advertised
that the previous notification was on Thursday 6 March 2014. This was incorrect and should have stated that the
previous notification was Wednesday 12 March 2014.
20140220-VIC-S-C-P-GEELONG.
20 February 2014 to 7 March 2014
Extreme Weather events impact service in Geelong and the Greater Geelong area.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Pt Wilson on Port Phillip Bay following the coastline past Geelong, Queenscliff and Torquay to
Jan Juc. From Jan Juc the area heads north to Grovedale, northwest to Inverleigh, then north to Lethbridge. The
area then turns southeast past Lara back to Pt Wilson. All suburbs, towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Victoria Metro 2014.
It does not appear under Victoria Regional 2014.
In which paper was this advertised?
20140219-NSW-E-C-P-CENTRAL NORTH AND SOUTH NSW.
19 February 2014 to 21 April 2014
Ongoing Extreme Weather events impact service in Hunter, Central West Slopes and Plains, South West
Slopes, Illawarra and South Coast Districts of NSW and Australian Capital Territory District.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Crowdy Head on the NSW coast and following the coastline south past Forster, Nelson Bay,
Newcastle and The Entrance to Patonga. From Patonga the area heads southwest past Berowra and Rouse Hill to
Castlereagh. The area then turns south to Warragamba, southeast past Cobbity to Wilton then northeast to
Helensberg. From Helensberg the area then turns southeast to Otford and then continues following the coastline
south past Wollongong, Jervis Bay and Narooma to Wallaga Lakes Height. The area then heads northwest past
Numerella and Shannons Flat, west to Cabramurra then north to Tumut. From Tumut the area continues north
past Jugiong, northeast to Rugby, north to Reids Flat then west to Bland. The area then heads northeast past
Lake Cargelligo and Cobar to Tilpar. From Tilpar the area turns northeast past Byrock to Gongolgon then east
past Carinda and Coonamble to Baradine. The area then heads southeast past Rocky Glen and Premer to Willow
Tree, east to Nowendoc then southeast past Elands back to Crowdy Head. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Metro 2014.
It does not appear under Australian Capital Territory Metro 2014.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Statewide 2014.
In which papers was this advertised?
20140219-NSW-E-C-P-CENTRAL NORTH AND SOUTH NSW.
19 February 2014 to 14 March 2014
Extreme Weather events impact service in the Hunter, Central West Slopes and Plains, South West
Slopes, Illawarra and South Coast Districts of NSW and Australian Capital Territory District.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Crowdy Head on the NSW coast and following the coastline south past Forster, Nelson Bay,
Newcastle and The Entrance to Patonga. From Patonga the area heads southwest past Berowra and Rouse Hill to
Castlereagh. The area then turns south to Warragamba, southeast past Cobbity to Wilton then northeast to
Helensberg. From Helensberg the area then turns southeast to Otford and then continues following the coastline
south past Wollongong, Jervis Bay and Narooma to Wallaga Lakes Height. The area then heads northwest past
Numerella and Shannons Flat, west to Cabramurra then north to Tumut. From Tumut the area continues north
past Jugiong, northeast to Rugby, north to Reids Flat then west to Bland. The area then heads northeast past
Lake Cargelligo and Cobar to Tilpar. From Tilpar the area turns northeast past Byrock to Gongolgon then east
past Carinda and Coonamble to Baradine. The area then heads southeast past Rocky Glen and Premer to Willow
Tree, east to Nowendoc then southeast past Elands back to Crowdy Head. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Metro 2014.
It does not appear under Australian Capital Territory Metro 2014.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Statewide 2014.
In which papers was this advertised?
20140219-NSW-E-C-P-CENTRAL NORTH AND SOUTH NSW.
19 February 2014 to 4 May 2014
Extreme Weather events impact service in Hunter, Central West Slopes and Plains, South West Slopes,
Illawarra and South Coast Districts of NSW and Australian Capital Territory District.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Crowdy Head on the NSW coast and following the coastline south past Forster, Nelson Bay,
Newcastle and The Entrance to Patonga. From Patonga the area heads southwest past Berowra and Rouse Hill to
Castlereagh. The area then turns south to Warragamba, southeast past Cobbity to Wilton then northeast to
Helensberg. From Helensberg the area then turns southeast to Otford and then continues following the coastline
south past Wollongong, Jervis Bay and Narooma to Wallaga Lakes Height. The area then heads northwest past
Numerella and Shannons Flat, west to Cabramurra then north to Tumut. From Tumut the area continues north
past Jugiong, northeast to Rugby, north to Reids Flat then west to Bland. The area then heads northeast past
Lake Cargelligo and Cobar to Tilpar. From Tilpar the area turns northeast past Byrock to Gongolgon then east
past Carinda and Coonamble to Baradine. The area then heads southeast past Rocky Glen and Premer to Willow
Tree, east to Nowendoc then southeast past Elands back to Crowdy Head. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Metro 2014.
It does not appear under Australian Capital Territory Metro 2014.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Statewide 2014.
In which papers was this advertised?
20140219-NSW-E-C-P-CENTRAL NORTH AND SOUTH NSW.
19 February 2014 to 28 March 2014
Extreme Weather events impact service in Hunter, Central West Slopes and Plains, South West Slopes,
Illawarra and South Coast Districts of NSW and Australian Capital Territory District.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Crowdy Head on the NSW coast and following the coastline south past Forster, Nelson Bay,
Newcastle and The Entrance to Patonga. From Patonga the area heads southwest past Berowra and Rouse Hill to
Castlereagh. The area then turns south to Warragamba, southeast past Cobbity to Wilton then northeast to
Helensberg. From Helensberg the area then turns southeast to Otford and then continues following the coastline
south past Wollongong, Jervis Bay and Narooma to Wallaga Lakes Height. The area then heads northwest past
Numerella and Shannons Flat, west to Cabramurra then north to Tumut. From Tumut the area continues north
past Jugiong, northeast to Rugby, north to Reids Flat then west to Bland. The area then heads northeast past
Lake Cargelligo and Cobar to Tilpar. From Tilpar the area turns northeast past Byrock to Gongolgon then east
past Carinda and Coonamble to Baradine. The area then heads southeast past Rocky Glen and Premer to Willow
Tree, east to Nowendoc then southeast past Elands back to Crowdy Head. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2014.
It does not appear under New South Wales Metro 2014.
It does not appear under Australian Capital Territory Metro 2014.
It does not appear under Australian Capital Territory Regional 2014.
It does not appear under Australian Capital Territory Statewide 2014.
In which papers was this advertised?
20140213-SA-S-C-P-ADELAIDE AND GREATER ADELAIDE.
13 February 2014 to 14 March 2014
Extreme Weather events impact service in Adelaide Metropolitan and Mount Lofty Ranges District of
South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Kyneton to Cambrai. From Cambrai the area turns southwest to Mt Barker,
southeast past Strathalbyn to Milang on Lake Alexandria. The area then heads southwest past Goolwa and
following the coastline clockwise past Victor Harbor, Cape Jervis and Port Adelaide back to Middle Beach. All
suburbs and towns including metropolitan Adelaide, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under South Australian Metro 2014.
It does not appear under South Australian Regional 2014.
It also refers to Kyneton rather than Keyneton.
20140213-SA-S-C-P-ADELAIDE AND GREATER ADELAIDE.
13 February 2014 to 28 March 2014
Extreme Weather events impact service in Adelaide Metropolitan and Mount Lofty Ranges District of
South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Kyneton to Cambrai. From Cambrai the area turns southwest to Mt Barker,
southeast past Strathalbyn to Milang on Lake Alexandria. The area then heads southwest past Goolwa and
following the coastline clockwise past Victor Harbor, Cape Jervis and Port Adelaide back to Middle Beach. All
suburbs and towns including metropolitan Adelaide, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under South Australian Metro 2014.
It does not appear under South Australian Regional 2014.
It also refers to Kyneton rather than Keyneton.
20140211-TAS-S-C-P-SOUTH EAST TASMANIA.
11 February 2014 to 28 February 2014
Extreme Weather events impact service in South East and East Coast Districts of Tasmania.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Cape Tourville on the east coast of Tasmania following the coastline clockwise around Southern
Tasmania to South Cape. From South Cape the area heads north to Lonnavale, northeast to Collinsvale then
northwest past Broadmarsh to Bothwell. From Bothwell the area turns northeast past Woodbury and Lake Leake
to the southern end of the Douglas Aspley National Park. The area then heads southeast back to Cape Tourville.
All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under Tasmania Regional 2014.
It does not appear under Tasmania Metro 2014.
20140210-VIC-S-B-P-GIPPSLAND BUSHFIRES.
10 February 2014 to 28 February 2014
Fire impacts service in West and South Gippsland and East Gippsland Districts of Victoria.
20140210-VIC-S-B-PGIPPSLAND-BUSHFIRES
West and South Gippsland and
10/02/2014 21/02/2014 East Gippsland Districts of
Victoria
The index shows the exemption dates as February 10 to 21 2014.
The notice shows the exemption dates as February 10 to 28 2014.
The exemption shall be invalid from February 22 to 28 2014.
Natural
Disaster
20140210-VIC-S-B-P-KILMORE BUSHFIRES AND SURROUNDING AREA.
10 February 2014 to 28 February 2014
Fire impacts service in Central, North Central and North East Districts of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Rockbank heading northwest to Blackwood, north to Elphinstone, then northeast past Eppalock
and Rushworth then north northeast to Thoona. From Thoona the area turns southeast to the Mt Buller Alpine
Village then southwest to Woods Pt. The area then turns northwest past Marysville to Wallan then south past
Craigieburn to Somerton. From Somerton the area heads southwest back to Rockbank. All suburbs and towns
serviced by Telstra within these boundaries are encompassed in this exemption.
20140210-VIC-S-B-P-KILMORECentral, North Central
Natural
BUSHFIRES-AND-SURROUNDING- 10/02/2014 21/02/2014 and North East Districts
Disaster
AREA
of Victoria
This appears under Victoria Regional 2014.
It does not appear under Victoria Metro 2014.
The index shows the exemption dates as February 10 to 21 2014.
The notice shows the exemption dates as February 10 to 28 2014.
The exemption shall be invalid from February 22 to 28 2014.
20140204-SA-S-C-P-ADELAIDE AND GREATER ADELAIDE.
4 February 2014 to 12 February 2014
Extreme Weather events impact service in Adelaide Metropolitan and Mount Lofty Ranges District of
South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Kyneton to Cambrai. From Cambrai the area turns southwest to Mt Barker,
southeast past Strathalbyn to Milang on Lake Alexandria. The area then heads southwest past Goolwa and
following the coastline clockwise past Victor Harbor, Cape Jervis and Port Adelaide back to Middle Beach. All
suburbs and towns including metropolitan Adelaide, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under South Australian Metro 2014.
It does not appear under South Australian Regional 2014.
It also refers to Kyneton rather than Keyneton.
20140131-NT-S-C-P-DARWIN AND TOP END.
31 January 2014 to 28 March 2014
Ongoing Extreme Weather events impact service in Darwin-Daly District
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point and following the Northern Territory coastline east around the Cobourg Peninsula
and Goulburn Islands to Maningrida. From Maningrida the area heads south to Bulman then turns southwest to
Mataranka then west to Fossil Head. From Fossil Head the area then follows the coastline clockwise past the
city of Darwin back to Gunn Point. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Northern Territory Regional 2014.
It does not appear under Northern Territory Metro 2014.
20140131-NT-S-C-P-DARWIN AND TOP END.
31 January 2014 to 14 March 2014
Extreme Weather events impact service in Darwin-Daly District
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point and following the Northern Territory coastline east around the Cobourg Peninsula
and Goulburn Islands to Maningrida. From Maningrida the area heads south to Bulman then turns southwest to
Mataranka then west to Fossil Head. From Fossil Head the area then follows the coastline clockwise past the
city of Darwin back to Gunn Point. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Northern Territory Regional 2014.
It does not appear under Northern Territory Metro 2014.
20140131-NT-S-C-P-DARWIN AND TOP END.
31 January 2014 to 21 February 2014
Extreme Weather events impact service in Darwin-Daly District.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point and following the Northern Territory coastline east around the Cobourg Peninsula
and Goulburn Islands to Maningrida. From Maningrida the area heads south to Bulman then turns southwest to
Mataranka then west to Fossil Head. From Fossil Head the area then follows the coastline clockwise past the
city of Darwin back to Gunn Point. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Northern Territory Regional 2014.
It does not appear under Northern Territory Metro 2014.
20140116-SA-S-C-P-ADELAIDE AND MOUNT LOFTY RANGES.
16 January 2014 to 23 January 2014
Extreme Heat impacts service in the Adelaide and Mount Lofty Ranges District of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, then east to Greenock. The area then turns
southeast past Angaston and Kyneton to Cambrai. From Cambrai the area turns southwest to Mt Barker,
southwest past Strathalbyn to Milang on Lake Alexandria. The area then heads southwest past Goolwa and
follows the coastline clockwise past Victor Harbor, Cape Jervis, and Port Adelaide back to Middle Beach. All
suburbs and towns including metropolitan Adelaide, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under South Australian Metro 2014.
It does not appear under South Australian Regional 2014.
It also refers to Kyneton rather than Keyneton.
20140115-VIC-S-C-P-MELBOURNE AND GREATER MELBOURNE.
15 January 2014 to 22 January 2014
Extreme Heat impacts service in Melbourne and Greater Melbourne.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Jam Jerrup, follow the Western Port Coastline anticlockwise past Hasting to Flinders, then
following the Mornington Peninsula coastline clockwise to Point Nepean, then continue to follow the coastline
of Port Phillip Bay in a anticlockwise direction past Sorrento, Mornington, Frankston, Sandringham,
Williamstown to Pt Wilson. From Pt Wilson the area heads northwest past Balliang to Ballan then north past
Glenlyon to Castlemaine. From Castlemaine the area turns southeast past Pastoria, Romsey, Darraweit Guim
and Upper Plenty to Kinglake West.
From Kinglake West the area turns northeast to Buxton, southeast to Woods Pt, then south to the Baw Baw
National Park. From the Baw Baw National Park the area then turns southwest past Neerim South, Drouin and
Ripplebrook back to Jam Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Victoria Metro 2014.
It does not appear under Victorian Regional 2014.
20140113-WA-S-B-P-MUNDARING BUSHFIRES.
13 January 2014 to 31 January 2014
Fire impacts service in the Mundaring and the surrounding districts of Western Australia.
Telstra is working to manage the significant impact to Telstra services that has occurred as a result of bushfires
in the Mundaring region of Western Australia, on or about Sunday 12 January 2014.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Bullsbrook heads southeast past Bailup and Wooroloo to The Lakes. The area then turns
southwest past Mundaring Weir to Kalamunda. From Kalamunda the area heads northwest to Bassendean then
north back to Bullsbrook. All suburbs and towns serviced by Telstra within these boundaries are encompassed in
this exemption.
This appears under Western Australia Regional 2014.
It does not appear under Western Australian Metro 2014.
20140113-WA-S-B-P-MUNDARING BUSHFIRES.
13 January 2014 to 14 February 2014
Fire impacts service in the Mundaring and the surrounding districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Bullsbrook heads southeast past Bailup and Wooroloo to The Lakes. The area then turns
southwest past Mundaring Weir to Kalamunda. From Kalamunda the area heads northwest to Bassendean then
north back to Bullsbrook. All suburbs and towns serviced by Telstra within these boundaries are encompassed in
this exemption.
This appears under Western Australia Regional 2014.
It does not appear under Western Australian Metro 2014.
20140107-QLD-E-C-P-SE QLD AND DARLING DOWNS.
7 January 2014 to 31 January 2014
Extreme Weather events impact service in Brisbane and Greater Brisbane, Southeast Coast and Darling
Downs and Granite Belt Districts of Queensland.
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to,
the area starting at Caloundra follow the coastline south past Brisbane and Surfers Paradise to Palm Beach. The
area then turns west past Beechmont, Tamrookum and Croftby to Freestone. From Freestone the area heads
northwest past Millmerran to Moonie then west to the Thrushton National Park then north past Mungallala to
Mt Tabor. From Mt Tabor the area then turns west past Arcadia Valley then turns southeast past Taroom to
Auburn then south past Boonarga to Kogan. The area then heads southeast to Cecil Plains then northeast past
Haden to Jimna. From Jimna the area heads east past Montville, southeast to Beerwah then turn northeast back
to Caloundra. All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption
This appears under Queensland Regional 2014.
It does not appear under Queensland Metro 2014.
20131230-WA-S-B-P-TROPICAL CYCLONE CHRISTINE.
30 December 2013 to 21 February 2014
20131230-WA-S-B-P-TROPICALPilbara, North and South
Natural
30/12/2013 11/02/2014 Interior Districts of Western
CYCLONE-CHRISTINEDisaster
EXTENSION
Australia
This appears under Western Australia Regional 2013.
It does not appear under Western Australian Regional 2014.
The online listing shows the exemption dates as December 30 2013 to February 11 2014.
The notices shows datess December 30 2013 to February 21 2014.
The exemption is invalid from February 12 to 21.
20131230-QLD-E-C-P-SOUTHEAST COAST AND WIDE BAY.
30 December 2013 to 17 January 2014
This appears under Queensland Regional 2013.
It does not appear under Queensland Regional 2014.
20131230-WA-S-B-P-TROPICAL CYCLONE CHRISTINE.
30 December 2013 to 31 January 2014
This appears under Western Australia Regional 2013.
It does not appear under Western Australian Regional 2014.
20131126-NT-S-C-P-TROPICAL CYCLONE ALESSIA.
26 November 2013 to 13 December 2013
Extreme Weather events impact service in Darwin-Daly and Arnhem Districts of the Northern Territory.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Fossil Head and following the Northern Territory coastline clockwise past Darwin and
Nhulunbuy to Port Roper. From Port Roper the area heads west to Ngukurr then turns northwest to Bulman. The
area then heads southwest past Barunga to the Cutta Cutta Caves then west back to Fossil Head. All suburbs,
towns, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under Northern Territory Regional 2013.
It does not appear under Northern Territory Metro 2013.
20131126-NT-S-C-P-TROPICAL CYCLONE ALESSIA.
26 November 2013 to 20 December 2013
Extreme Weather events impact service in Darwin-Daly and Arnhem Districts of the Northern Territory.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Fossil Head and following the Northern Territory coastline clockwise past Darwin and
Nhulunbuy to Port Roper. From Port Roper the area heads west to Ngukurr then turns northwest to Bulman. The
area then heads southwest past Barunga to the Cutta Cutta Caves then west back to Fossil Head. All suburbs,
towns, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under Northern Territory Regional 2013.
It does not appear under Northern Territory Metro 2013.
20131125-NSW-E-C-P-CENTRAL SOUTH NSW.
25 November 2013 to 20 December 2013
Extreme Weather events impact service in Illawarra, South Coast, Snowy Mountains and Southern
Tablelands Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Helensburgh following the coastline south past Wollongong, Jervis Bay, Batemans Bay,
Eden to the NSW/Victorian border.
The area turns northwest following the NSW/Victorian border past Willis to Jingellic then north to Coppabella.
From Coppabella the area heads northeast past Batlow and Tumut then southeast to Brindabella. The area then
turns north to Wee Jasper, northwest to Jugiong, then northeast past Binalong, Rye Park, Rugby, Peelwood to
Porters Retreat. From Porters Retreat the area turns east to Cobbity, south to Douglas Park then east back to
Helensburgh. All suburbs and towns serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under New South Wales Regional 2013.
It does not appear under Australian Capital Territory Regional 2013.
In which papers was this advertised?
20131125-QLD-E-C-P-SE QUEENSLAND AND NORTHERN TABLELANDS.
25 November 2013 to 27 December 2013
Extreme Weather events impact service in Southeast Coast and Darling Downs and Granite Belt
Districts of Queensland and the Northern Rivers and Northern Tablelands Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Beachmere following the coastline south past Redcliffe, Brisbane, Surfers Paradise, Tweed
Heads, Byron Bay, Ballina to Broadwater. The area then turns northwest past Nimbin, The Risk, Grevillia,
Woodenbong and Legume to the NSW/QLD border. The area then follows the border to Texas then heads
southwest past Bingara and Caroda to Baan Ba, west to Pilliga, then northeast past Weemalah to Talwood. The
area continues northeast to Tara then east past Crows Nest and Esk to Dayboro then northeast back to
Beachmere. All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Queensland Regional 2013.
It does not appear under Queensland Metro 2013.
It does not appear under New South Wales Regional 2013.
It what papers was it advertised?
20131118-NSW-E-C-P-SYDNEY AND NORTHERN COASTAL NSW.
18 November 2013 to 20 December 2013
Extreme Weather events impact service in Sydney and Greater Sydney, Mid North Coast, Hunter and
Central Tablelands Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Nelson Bay following the coast south past Newcastle, The
Entrance, Palm Beach, Mona Vale, Dee Why, Manly, Bondi, Maroubra and Cronulla to Port Hacking Point. The
area then turns inland southwest to Appin, then northwest past Menangle and Camden to Warragamba. From
Warragamba the area turns southwest past Porters Retreat to Bigga. From Bigga the area heads northeast past
Blayney, Hill End, Gulgong, Casilis, Kars Springs to Ellerston. The area then heads southeast past Rookhurst to
Bulahdelah then south back to Nelson Bay. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013.
20131118-NSW-E-C-P-SYDNEY AND NORTHERN COASTAL NSW.
18 November 2013 to 6 December 2013
Extreme Weather events impact service in Sydney and Greater Sydney, Mid North Coast, Hunter and
Central Tablelands Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Nelson Bay following the coast south past Newcastle, The
Entrance, Palm Beach, Mona Vale, Dee Why, Manly, Bondi, Maroubra and Cronulla to Port Hacking Point. The
area then turns inland southwest to Appin, then northwest past Menangle and Camden to Warragamba. From
Warragamba the area turns southwest past Porters Retreat to Bigga. From Bigga the area heads northeast past
Blayney, Hill End, Gulgong, Casilis, Kars Springs to Ellerston. The area then heads southeast past Rookhurst to
Bulahdelah then south back to Nelson Bay. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption
This appears under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013.
20131111-NSW-E-C-P-NORTHERN NSW.
11 November 2013 to 6 December 2013
Extreme Weather events impact service in Mid North Coast, Hunter, Northern Tablelands and North
West Slopes and Plains Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Broadwater following the NSW coast south past Coffs Harbour, Port Macquarie, Crowdy Head
and Forster to Anna Bay then turns west past Raymond Terrace to Maitland. From Maitland the area heads
northeast past Dungog and Stratford to Knorrit Flat. The area then turns west past Ellerston, southwest past
Wingen to Kars Springs then northwest to Coolah Tops National Park. The area continues northwest past
Premer to Tambar Springs then turns north to the north western most part of the Pilliga Nature Reserve then
northeast past Baan Baa to Caroda. From Caroda the area heads north past Gravesend to North Star then turns
east past Yetman and Bonshaw to the border of NSW and QLD. The area follows the NSW and QLD border
past Mole River and Wilsons Downfall to Legume. From Legume, the area then heads southeast past Grevillia
to The Risk, south to Bentley, then southwest past Wyrallah back to Broadwater. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
02 5556
To
0000
02 5620
To
0000
02 5712 9000
02 5556
4999
02 5622
8999
To
07 4653
4000
07 4675
2000
To
To
07 4653
9999
07 4675
3999
02 5712 9999
This appears on New South Wales Regional 2013.
It does not appear on Queensland Regional 2013, despite having 07 numbers.
In which papers was it advertised?
20131111-NSW-E-C-P-NORTHERN NSW.
11 November 2013 to 20 December 2013
Extreme Weather events impact service in Mid North Coast, Hunter, Northern Tablelands and North
West Slopes and Plains Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Broadwater following the NSW coast south past Coffs Harbour, Port Macquarie, Crowdy Head
and Forster to Anna Bay then turns west past Raymond Terrace to Maitland. From Maitland the area heads
northeast past Dungog and Stratford to Knorrit Flat. The area then turns west past Ellerston, southwest past
Wingen to Kars Springs then northwest to Coolah Tops National Park. The area continues northwest past
Premer to Tambar Springs then turns north to the north western most part of the Pilliga Nature Reserve then
northeast past Baan Baa to Caroda. From Caroda the area heads north past Gravesend to North Star then turns
east past Yetman and Bonshaw to the border of NSW and QLD. The area follows the NSW and QLD border
past Mole River and Wilsons Downfall to Legume. From Legume, the area then heads southeast past Grevillia
to The Risk, south to Bentley, then southwest past Wyrallah back to Broadwater. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
02 5556
0000
02 5620
0000
To
To
02 5556
4999
02 5622
8999
07 4653
4000
07 4675
2000
To
To
07 4653
9999
07 4675
3999
This appears on New South Wales Regional 2013.
It does not appear on Queensland Regional 2013, despite having 07 numbers.
In which papers was it advertised?
20131111-NSW-E-C-P-NORTHERN NSW.
11 November 2013 to 31 December 2013
Extreme Weather events impact service in Mid North Coast, Hunter, Northern Tablelands and North
West Slopes and Plains Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Broadwater following the NSW coast south past Coffs Harbour, Port Macquarie, Crowdy Head
and Forster to Anna Bay then turns west past Raymond Terrace to Maitland. From Maitland the area heads
northeast past Dungog and Stratford to Knorrit Flat. The area then turns west past Ellerston, southwest past
Wingen to Kars Springs then northwest to Coolah Tops National Park. The area continues northwest past
Premer to Tambar Springs then turns north to the north western most part of the Pilliga Nature Reserve then
northeast past Baan Baa to Caroda. From Caroda the area heads north past Gravesend to North Star then turns
east past Yetman and Bonshaw to the border of NSW and QLD. The area follows the NSW and QLD border
past Mole River and Wilsons Downfall to Legume. From Legume, the area then heads southeast past Grevillia
to The Risk, south to Bentley, then southwest past Wyrallah back to Broadwater. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
02 5556
0000
02 5620
0000
To
To
02 5556
4999
02 5622
8999
07 4653
4000
07 4675
2000
To
To
07 4653
9999
07 4675
3999
This appears on New South Wales Regional 2013.
It does not appear on Queensland Regional 2013, despite having 07 numbers.
In which papers was it advertised?
20131001-VIC-S-C-P-MELBOURNE AND WEST VIC DISTRICTS.
1 October 2013 to 1 November 2013
Extreme Weather events impact service in Melbourne and Greater Melbourne, Central, South West,
Wimmera and Mallee Districts of Victoria.
Telstra services affected by this exemption are in the area bounded by and including, but not limited to, the area
starting at Jam Jerrup on Western Port Bay then following the Victorian coast west to the South
Australia/Victoria border. The area then follows the South Australian/Victorian state border north to Red Bluff
Nature Reserve then turns east to Chinaman Flat and following the border of the Wyperfeld National Park
anticlockwise to Gunner. From Gunner the area then heads northwest past Underbool to Meringur then directly
west to the South Australia/Victoria border, and then following the border north until it meets the New South
Wales border. The area continues to follow the South Australia/New South Wales state borders north past the
Tarawi Nature Reserve then northeast into New South Wales to Scotia Sanctuary, then heads east to Pooncarie,
northeast to Panban, then south to Robinvale on the Victoria/New South Wales border. The area then turns
southeast through Boundary Bend to Kyalite in New South Wales, then further southeast to Caldwell, southwest
to Leitchville in Victoria and continues southwest through Pyramid Hill to Durham Ox. From Durham Ox the
area turns west to Boort, southwest to Buckrabunyule, south to Fentons Creek, southeast to Rheola, south to
Moliagul, then southeast through Dunolly, Carisbrook and Campbelltown to Daylesford. The area then heads
northeast to Drummond, east to Pipers Creek, southeast past Hesket to Riddells Creek. From Riddells Creek the
area then heads northeast past Bolinda to Darraweit Guim, then south southeast to Kalkallo, then east to
Kinglake Central, then east southeast past Kinglake East to Toolangi, then south to Healesville. From
Healesville the area heads southeast to Warburton, then following the southern border of the Yarra Ranges
National Park northeast to Mount Observation.
From Mount Observation the area heads south southeast to the Upper Yarra Dam, then south to Jindivick North,
then southwest through Jindivick, Jindivick West and Longwarry to Catani, then south to Yannathan and
southwest to Lang Lang then south southwest back to Jam Jerrup. All suburbs, towns, off shore islands and
coastal areas serviced by Telstra encompassed by these boundaries are included in this exemption.
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013, despite being titled Melbourne.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130919-VIC-S-C-P-NORTH WEST MELBOURNE AND WESTERN DISTRICTS.
19 September 2013 to 18 October 2013
Extreme Weather events impact service in North West Melbourne, Mallee, Wimmera, South West and
Central Districts of Victoria.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Point Gellibrand following the coastline west and southwest to Point Cook past Werribee South,
Geelong, Warrnambool, and Portland to the South Australia border. The boundary follows the border north to
New South Wales, and then follows the New South Wales/South Australia border to the Tarawi Nature Reserve,
where it turns east past Scotia, Travellers Lake and Pooncarie to Panban. From Panban the area turns south to
Robinvale, then southeast past Kyalite, Cunninyeuk, Barnham and Cohuna to Gunbower. The area then heads
southwest past Pyramid Hill and Durham Ox to Boort. From Boort the area heads south to Wedderburn,
southeast to Inglewood, then southwest to Rheola. From Rheola the area turns southeast past Dunolly,
Carrisbrook, Newstead , Pastoria and Romsey to Darraweit Guim. From Darraweit Guim the area then heads
southeast past Kinglake West and Kinglake then southwest past St Andrews to Panton Hill. The area then turns
southeast to Lilydale, south to Ferntree Gully, west past Burwood to Richmond. From Richmond the area then
heads north to Collingwood then west past Carlton and North Melbourne to Footscray. From Footscray the area
then heads south to the Yarra River and on through to Newport Power Station and Williamstown back to Point
Gellibrand. All suburbs, towns, off shore islands and coastal areas serviced by Telstra within these boundaries
are encompassed in this exemption.
North West Melbourne,
20130919-VIC-S-C-P-NORTHExtreme
Mallee, Wimmera, South
WEST-MELBOURNE-AND- 19/09/2013 01/10/2013
Weather
West and Central Districts of
WESTERN-DISTRICTS
Conditions
Victoria
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013, despite having Melbourne in the title.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
The index lists the exemption dates as September 19 to October 1 2013.
The notice has dates of September 19 to October 18 2013.
The exemption is not valid from October 2 to 18.
20130917-NSW-E-C-P-SOUTH COAST AND SURROUNDING DISTRICTS.
17 September 2013 to 11 October 2013
Extreme Weather events impact service in South Coast and Illawarra Districts of New South Wales and
Australian Capital Territory District.
Telstra services encompassed by this exemption are in the area bounded by and including, but not limited to,
the area starting at Warilla following the NSW coastline south past Kiama, Ulladulla and Narooma to Wallaga
Lake Heights. The area then turns west to Yowrie, northwest to Jerangle, west to Shannons Flat, then northwest
to Brindabella encompassing the ACT. From Brindabella the area continues northwest to Brungle, northeast past
Binalong and Rye Park to Rugby. The area then heads north to Wyangala, turning west to Burruga, then
southwest to Porters Retreat. From Porters Retreat the area heads south past Roslyn to Bellmount Forest then
northeast past Bungonia, Bundanoon and Robertson to Dapto. The area then heads southeast back to Warilla.
All suburbs, towns off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under New South Wales Regional 2013.
It does not appear under Australian Capital Territory Statewide 2013.
It does not appear under Australian Capital Territory Regional 2013.
It does not appear under Australian Capital Territory Metro 2013.
In which papers was this advertised?
20130916-SA-S-C-P-ADELAIDE AND GREATER ADELAIDE.
16 September 2013 to 4 October 2013
Extreme Weather events impact service in Adelaide, Greater Adelaide and Mount Lofty Ranges of South
Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Middle Beach then heading northeast to Wasleys, east to Greenock. The area then turns southeast
to Sanderstone, southwest past Mt Barker to Tooperang. From Tooperang the area then turns southeast to
Goolwa then following the coastline clockwise past Victor Harbour, Myponga Beach, Aldinga Beach, Port
Gawler back to Middle Beach. All suburbs and towns including metropolitan Adelaide, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
20130916-SA-S-C-PADELAIDE-ANDGREATER-ADELAIDE
Adelaide, Greater Adelaide
16/09/2013 11/10/2013 and Mount Lofty Ranges of
South Australia
This appears under South Australian Metro 2013.
It does not appear under South Australian Regional 2013.
The index lists the exemption dates as September 16 to October 11 2013.
Extreme
Weather
Conditions
The notice shows exemption dates of September 16 to October 4 2013.
The exemption is not valid for October 5 to 11 2013.
20130909-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
9 September 2013 to 1 November 2013
Extreme Weather events impact service in Perth and Greater Perth, Lower West, Central Wheat Belt,
Great Southern and South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Lancelin on the WA coast head east northeast through Dandaragan, Watheroo to Maya. The
area then heads east to the Goodlands Nature Reserve then southeast to Wialki. From Wialki the area turns
southwest past Bencubbin and Tammin to Trayning, then southwest past Shackleton to Corrigin. The area then
heads west to King Rocks then southeast through Holt Rock, Varley and Lake King. From Lake King the area
heads west past Newdegate and Lake Grace then south past Pingrup through to Ongerup. The area then turns
southwest past Tambellup and Unicup Nature Reserve to Northcliffe, then south to Windy Harbour Point
D’Entrecasteaux on the WA coastline. The area then follows the coastline clockwise past Augusta, Cape
Naturaliste, Busselton, Bunbury, Mandurah, Fremantle, Perth and Two Rocks back to Lancelin. All suburbs and
towns including metropolitan Perth, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Western Australian Regional 2013.
It does not appear under Western Australia Metro 2013.
20130909-WA-S-C-P-PERTH AND SURROUNDING DISTRICTS.
9 September 2013 to 4 October 2013
Extreme Weather events impact service in Perth and Greater Perth, Lower West, Central Wheat Belt,
Great Southern and South West Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Lancelin on the WA coast head east northeast through Dandaragan, Watheroo to Maya. The
area then heads east to the Goodlands Nature Reserve then southeast to Wialki. From Wialki the area turns
southwest past Bencubbin and Tammin to Trayning, then southwest past Shackleton to Corrigin. The area then
heads west to King Rocks then southeast through Holt Rock, Varley and Lake King. From Lake King the area
heads west past Newdegate and Lake Grace then south past Pingrup through to Ongerup. The area then turns
southwest past Tambellup and Unicup Nature Reserve to Northcliffe, then south to Windy Harbour Point
D’Entrecasteaux on the WA coastline. The area then follows the coastline clockwise past Augusta, Cape
Naturaliste, Busselton, Bunbury, Mandurah, Fremantle, Perth and Two Rocks back to Lancelin. All suburbs and
towns including metropolitan Perth, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Western Australian Regional 2013.
It does not appear under Western Australia Metro 2013.
20130723-NT-S-C-P-ALICE SPRINGS.
23 July 2013 to 16 August 2013
Staff Redeployment impact service in Alice Springs District of Northern Territory.
20130723-NT-S-C-P-ALICESPRINGS
23/07/2013 31/07/2013
ALICE SPRINGS
AREA
Extreme Weather
Conditions
The index lists the exemption dates as July 23 to July 31 2013.
The notice has exemption dates from July 23 to August 16 2013.
The exemption is invalid for the dates August 1 to 16 2013.
20130723-TAS-S-C-P-NORTH EAST AND SOUTH EAST TASMANIA.
23 July 2013 to 16 August 2013
Extreme Weather events impact service in North East, Midlands, East Coast, Upper Derwent Valley and
South East Districts of Tasmania.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Badger Head on the mid north coast of Tasmania following the coastline clockwise to Stony
Head past Bridport to High Rocky Point on Tasmania’s southwest coast. The area then heads east to
Strathgordon, northeast to Westerway, north to Ouse, then northwest past Bronte Park to Liena. From Liena the
area then heads northeast to Kimberly, past Port Sorell back to the coast at Badger Head. All suburbs and towns,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under Tasmania Regional 2013.
It does not appear under Tasmania Metro 2013.
20130722-SA-S-C-P-ADELAIDE AND SURROUNDING DISTRICTS.
22 July 2013 to 13 September 2013
Extreme Weather events impact service in Adelaide, Greater Adelaide, Flinders, Mid North, Yorke
Peninsula, Kangaroo Island, Mount Lofty Ranges, Upper South East and Lower South East Districts of
South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to
the area starting at the point where the South Australia/Victoria border meets the coast of the Southern Ocean,
then following the coastline northwest past Robe and Kingston SE to Victor Harbour then around the Fleurieu
Peninsula, around Kangaroo Island, and proceeds to Aldinga Beach then north through to Middle Beach
including metropolitan Adelaide. From Middle Beach the area follows the coastline north to Port Clinton then
around the Yorke Peninsula past Port Pirie to Baroota. From Baroota the area then turns east to Blackrock,
southeast past Peterborough, Terowie, Robertstown to Eudunda. The area then heads southwest to Greenock,
southeast past Angaston, Bowhill, Perponda to Marama. From Marama the area turns east to the SA/Victoria
border and then follows the border south back to the starting point on the coast. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under South Australia Regional 2013.
It does not appear under South Australia Metro 2013, despite the title specifying Adelaide.
20130722-SA-S-C-P-ADELAIDE AND SURROUNDING DISTRICTS.
22 July 2013 to 30 August 2013
Extreme Weather events impact service in Adelaide, Greater Adelaide, Flinders, Mid North, Yorke
Peninsula, Kangaroo Island, Mount Lofty Ranges, Upper South East and Lower South East Districts of
South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to
the area starting at the point where the South Australia/Victoria border meets the coast of the Southern Ocean,
then following the coastline northwest past Robe and Kingston SE to Victor Harbour then around the Fleurieu
Peninsula, around Kangaroo Island, and proceeds to Aldinga Beach then north through to Middle Beach
including metropolitan Adelaide. From Middle Beach the area follows the coastline north to Port Clinton then
around the Yorke Peninsula past Port Pirie to Baroota. From Baroota the area then turns east to Blackrock,
southeast past Peterborough, Terowie, Robertstown to Eudunda. The area then heads southwest to Greenock,
southeast past Angaston, Bowhill, Perponda to Marama. From Marama the area turns east to the SA/Victoria
border and then follows the border south back to the starting point on the coast. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under South Australia Regional 2013.
It does not appear under South Australia Metro 2013, despite the title specifying Adelaide.
20130716-WA-S-C-P-PERTH AND SOUTH WEST DISTRICTS.
16 July 2013 to 16 August 2013
Extreme Weather events impact service in Perth and Greater Perth, Lower West, Central Wheat Belt,
Great Southern, South West and South Coastal Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Lancelin on the WA coast head east northeast through Dandaragan, Watheroo to Maya. The
area then heads east to the Goodlands Nature Reserve then southeast to Bonnie Rock. From Bonnie Rock the
area continues southeast to Koolyanobbing then turns south to Marvel Loch, southwest to King Rocks then
southeast through Holt Rock, Varley and Lake King. From Lake King the area heads west past Newdegate and
Lake Grace then south past Pingrup through to Ongerup. The area then turns southeast past Gairdner, Bremmer
Bay to Hood Point on the WA coastline. From Hood Point following the coastline west past Cape Knob, Cape
Richie, Cheyne Beach, Albany, Cliffy Head, Augusta, Cape Naturaliste, Busselton, Bunbury, Mandurah,
Fremantle, Perth, Two Rocks back to Lancelin. All suburbs and towns including metropolitan Perth, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Western Australian Regional 2013.
It does not appear under Western Australia Metro 2013.
20130716-WA-S-C-P-PERTH AND SOUTH WEST DISTRICTS.
16 July 2013 to 6 September 2013
Extreme Weather events impact service in Perth and Greater Perth, Lower West, Central Wheat Belt,
Great Southern, South West and South Coastal Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Lancelin on the WA coast head east northeast through Dandaragan, Watheroo to Maya. The
area then heads east to the Goodlands Nature Reserve then southeast to Bonnie Rock. From Bonnie Rock the
area continues southeast to Koolyanobbing then turns south to Marvel Loch, southwest to King Rocks then
southeast through Holt Rock, Varley and Lake King. From Lake King the area heads west past Newdegate and
Lake Grace then south past Pingrup through to Ongerup. The area then turns southeast past Gairdner, Bremmer
Bay to Hood Point on the WA coastline. From Hood Point following the coastline west past Cape Knob, Cape
Richie, Cheyne Beach, Albany, Cliffy Head, Augusta, Cape Naturaliste, Busselton, Bunbury, Mandurah,
Fremantle, Perth, Two Rocks back to Lancelin. All suburbs and towns including metropolitan Perth, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Western Australian Regional 2013.
It does not appear under Western Australia Metro 2013.
20130716-WA-S-C-P-PERTH AND SOUTH WEST DISTRICTS.
16 July 2013 to 20 September 2013
Ongoing Extreme Weather events impact service in Perth and Greater Perth, Lower West, Central
Wheat Belt, Great Southern, South West and South Coastal Districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Lancelin on the WA coast head east northeast through Dandaragan, Watheroo to Maya. The
area then heads east to the Goodlands Nature Reserve then southeast to Bonnie Rock. From Bonnie Rock the
area continues southeast to Koolyanobbing then turns south to Marvel Loch, southwest to King Rocks then
southeast through Holt Rock, Varley and Lake King. From Lake King the area heads west past Newdegate and
Lake Grace then south past Pingrup through to Ongerup. The area then turns southeast past Gairdner, Bremmer
Bay to Hood Point on the WA coastline. From Hood Point following the coastline west past Cape Knob, Cape
Richie, Cheyne Beach, Albany, Cliffy Head, Augusta, Cape Naturaliste, Busselton, Bunbury, Mandurah,
Fremantle, Perth, Two Rocks back to Lancelin. All suburbs and towns including metropolitan Perth, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
20130716-WA-S-C-PPERTH-AND-SOUTHWEST-DISTRICTSEXTENSION2
Perth and Greater Perth, Lower
West, Central Wheat Belt, Great Extreme
16/07/2013 09/09/2013 Southern, South West and South Weather
Coastal Districts of Western
Conditions
Australia
This appears under Western Australian Regional 2013.
It does not appear under Western Australia Metro 2013.
The index shows exemption dates from July 16 to September 9 2013.
The notice shows an exemption from July 16 to September 20 2013.
The exemption is invalid from September 10 to 20 2013.
20130702-TAS-S-C-P-MID AND SOUTHERN TASMANIA.
2 July 2013 to 12 July 2013
Extreme Weather events impact service in Midlands, East Coast, Southeast and Upper Derwent Valley
Districts of Tasmania.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Friendly Beaches on the east coast of Tasmania following the coastline clockwise around
Southern Tasmania to High Rocky Point. From High Rocky Point the area heads east to Strathgordon, northeast
to Westerway, north to Ouse, then northwest to Bronte Park. The area then turns northeast to Miena, southeast
to Woodbury, northeast to Cranbrook then east back to the coast at Friendly Beaches. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Tasmania Regional 2013.
It does not appear under Tasmania Metro 2013.
20130701-NT-S-C-P-ALICE SPRINGS.
1 July 2013 to 19 July 2013
Staff Redeployment impact service in Alice Springs District of the Northern Territory
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at the Tanami Mine. From Tanami, the boundary heads east across the Central Dessert to McLaren
Creek, then east by south to meet the Queensland border at Lake Nash, and follows the border to the South
Australia border at Poeppel Corner. From Poeppel Corner, the area heads west, following the border to south of
the Kulgera Roadhouse on National 87, then heads southwest to Pukatja (Ernabella). From Pukatja, the area’s
boundary heads northwest to Amata, west to Pipalyatjara, then turns northwest past the Warakurna Roadhouse
to the Giles Meteorological Station and then returns to the Tanami Mine. All suburbs and towns serviced by
Telstra within these boundaries are encompassed in this exemption
This appears under Northern Territory Regional 2013.
It does not appear under Western Australia Regional 2013.
In which papers was it advertised?
20130625-NSW-E-C-P-SYDNEY AND COASTAL AND CENTRAL NSW.
25 June 2013 to 9 August 2013
Extreme Weather events impact service in Sydney and Greater Sydney, Hunter, Illawarra, South Coast,
Southern and Central Tablelands Districts.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Laurieton on the NSW coast following the coastline south past Forster, Nelson Bay,
Newcastle, The Entrance, Sydney, Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights.
The area then turns northwest through Belowra to Anembo. From Anembo the area turns west to the ACT
border and following the border in a clockwise direction to a point east of Bimberi. From this point head west to
Brinberi, north through Brindabella to Wee Jasper, then northwest to Jugiong, northeast through Binalong and
Rye Park to Rugby. From Rugby the area turns north to Reids Flat, northwest to Darby Falls then east past
Abercrombie to Burraga. The area then heads northeast to Portland, north to Capertee and then north northeast
to Glen Davis. The area then crosses the Great Dividing Range northeast to Putty and continues northeast past
Bulga, Mt Olive, Carrow Brook, Rawdon Vale, Rookhurst, Knorrit Flat to Elands. From Elands the area then
turns east back to the NSW coast at Laurieton. All suburbs and towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013, despite being titled Sydney.
It does not appear under Australian Capital Territory Regional 2013.
In which papers was this advertised?
20130625-NSW-E-C-P-SYDNEY AND COASTAL AND CENTRAL NSW.
25 June 2013 to 26 July 2013
Extreme Weather events impact service in Sydney and Greater Sydney, Hunter, Illawarra, South Coast,
Southern and Central Tablelands Districts.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Laurieton on the NSW coast following the coastline south past Forster, Nelson Bay,
Newcastle, The Entrance, Sydney, Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights.
The area then turns northwest through Belowra to Anembo. From Anembo the area turns west to the ACT
border and following the border in a clockwise direction to a point east of Bimberi. From this point head west to
Brinberi, north through Brindabella to Wee Jasper, then northwest to Jugiong, northeast through Binalong and
Rye Park to Rugby. From Rugby the area turns north to Reids Flat, northwest to Darby Falls then east past
Abercrombie to Burraga. The area then heads northeast to Portland, north to Capertee and then north northeast
to Glen Davis. The area then crosses the Great Dividing Range northeast to Putty and continues northeast past
Bulga, Mt Olive, Carrow Brook, Rawdon Vale, Rookhurst, Knorrit Flat to Elands. From Elands the area then
turns east back to the NSW coast at Laurieton. All suburbs and towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013, despite being titled Sydney.
It does not appear under Australian Capital Territory Regional 2013.
In which papers was this advertised?
20130604-WA-S-E-P-PORT HEDLAND AND INTERIOR
4 June 2013 to 5 July 2013
Extreme Weather events impact service in the Pilbara and North Interior districts of Western Australia
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at the Sandfire Roadhouse on the WA coast. From there, head east through Balgo to the Northern
Territory border, south to Lake MacDonald, west to Windy Corner, Mundiwindi, and Prairie Downs, north
northwest to Wittenoom and Whim Creek, meeting the WA coast south of Depuch Island. From there, follow
the coast clockwise past Port Hedland to return to the Sandfire Roadhouse. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
Pilbara and North Interior
20130604-WA-S-C-P-PORTExtreme Weather
04/06/2013 25/06/2013 districts of Western
HEDLAND-AND-INTERIOR
Conditions
Australia
The index lists the exemption dates as June 4 to June 26 2013.
The notice lists the dates as June 4 to July 5 2013.
The exemption is invalid from June 27 to July 5 2013.
20130602-SA-S-E-P-LOWER SOUTH AUSTRALIA.
2 June 2013 to 2 August 2013
Extreme Weather events impact service in the Adelaide Metropolitan, Mount Lofty Ranges, Yorke
Peninsula, Kangaroo Island, Upper South East, Lower South East, Murraylands, Riverland, Mid North,
Flinders, West Coast, Eastern Eyre Peninsula, and Lower Eyre Peninsula Districts of South Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to
the area starting the point where the South Australia/Victoria border meets the coast of the Southern Ocean, then
following the coastline northwest past Robe and Kingston SE to Victor Harbour then around the Fleurieu
Peninsula, around Kangaroo Island, and proceeds to Aldinga Beach then north through to Middle Beach
including metropolitan Adelaide. From Middle Beach the area follows the coastline north to Port Clinton then
around the Yorke Peninsula to Port Augusta then southwest to Port Lincoln then following the coast to Elliston.
From Elliston the area heads northeast through to Wudinna and Buckleboo, then north to Mount Ive. From
Mount Ive head directly east to Port Augusta then northeast through to Hawker and Wilpena. From Wilpena
head southeast towards the NSW border town of Cockburn. The area the follows the SA/NSW border south past
the border of Victoria to return to the starting point on the coast. All suburbs and towns, off shore islands and
coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
Adelaide, Mount Lofty Ranges, Yorke
Peninsula, Kangaroo Island, Upper South
20130602-SA-S-C-PExtreme
LOWER-SOUTHEast, Lower South East Murraylands,
02/06/2013 19/07/2013
Weather
AUSTRALIARiverland, Mid North, Flinders, West
Conditions
EXTENSION
Coast, Eastern Eyre Peninsula and Lower
Eyre Peninsula of SA
This appears under South Australia Regional 2013.
It does not appear under South Australia Metro 2013.
The index shows exemption dates of June 2 to July 19 2013.
The notice shows exemption dates June 2 to August 2 2013.
The exemption is invalid from July 20 to August 2 2013.
20130602-SA-S-E-P-LOWER SOUTH AUSTRALIA
2 June 2013 to 5 July 2013
Extreme Weather events impact service in the Adelaide Metropolitan,
Mount Lofty Ranges, Yorke Peninsula, Kangaroo Island, Upper South East,
Lower South East, Murraylands, Riverland, Mid North, Flinders, West Coast,
Eastern Eyre Peninsula, and Lower Eyre Peninsula Districts of South Australia
Telstra services encompassed in this exemption are; in the area bounded by and
including, but is not limited to the area starting the point where the South Australia/
Victoria border meets the coast of the Southern Ocean, then following the coastline
northwest past Robe and Kingston SE to Victor Harbour then around the Fleurieu
Peninsula, around Kangaroo Island, and proceeds to Aldinga Beach then north
through to Middle Beach including metropolitan Adelaide. From Middle Beach
follow the coastline north to Port Clinton then around the Yorke Peninsula to Port
Augusta then southwest to Port Lincoln then following the coast to Elliston. From
Elliston head northeast through to Wudinna and Buckleboo, then go north to Mount
Ive. From Mount Ive head directly east to Port Augusta then go northeast through to
Hawker and Wilpena. From Wilpena head southeast towards the NSW border town
of Cockburn. Then follow the SA/NSW border south past the border of Victoria to
return to the starting point on the coast. All suburbs and towns, off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in
this exemption.
This appears under South Australia Regional 2013.
It does not appear under South Australia Metro 2013.
20130601-VIC-S-E-P-VICTORIA AND SW NSW.
1 June 2013 to 16 August 2013
Ongoing Extreme Weather events impact service in the Mallee, Wimmera, South West, and Central
Districts of Victoria.
Telstra services encompassed by this exemption are in the area bounded by and including, but not limited to,
the area starting at Jam Jerrup on Western Port Bay then following the Victorian coast west to the South
Australia/Victoria border. The area then follows the South Australian/Victorian state border north to Red Bluff
Nature Reserve then turns east to Chinaman Flat and following the border of the Wyperfeld National Park
anticlockwise to Gunner. From Gunner the area then heads northwest past Underbool to Meringur then directly
west to the South Australia/Victoria border, and then following the border north until it meets the New South
Wales border. The area continues to follow the South Australia/New South Wales state borders north past the
Tarawi Nature Reserve then northeast into New South Wales to Scotia Sanctuary, then heads east to Pooncarie,
northeast to Panban, then south to Robinvale on the Victoria/New South Wales border. The area then turns
southeast through Boundary Bend to Kyalite in New South Wales, then further southeast to Caldwell, southwest
to Leitchville in Victoria and continues southwest through Pyramid Hill to Durham Ox. From Durham Ox the
area turns west to Boort, southwest to Buckrabunyule, south to Fentons Creek, southeast to Rheola, south to
Moliagul, then southeast through Dunolly, Carisbrook and Campbelltown to Daylesford. The area then heads
northeast to Drummond, east to Pipers Creek, southeast past Hesket to Riddells Creek. From Riddells Creek the
area then heads northeast past Bolinda to Darraweit Guim, then south southeast to Kalkallo, then east to
Kinglake Central, then east southeast past Kinglake East to Toolangi, then south to
Healesville. From Healesville the area heads southeast to Warburton, then following the southern border of the
Yarra Ranges National Park northeast to Mount Observation. From Mount Observation the area heads south
southeast to the Upper Yarra Dam, then south to Jindivick North, then southwest through Jindivick, Jindivick
West and Longwarry to Catani, then south to Yannathan and southwest to Lang Lang then south southwest back
to Jam Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra encompassed by these
boundaries are included in this exemption.
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130601-VIC-S-E-P-VICTORIA AND SW NSW
1 June 2013 to 5 July 2013
Extreme Weather events impact service in Victoria and the South Coast,
South West Slopes, Riverina, and Lower Western districts of New South Wales
Telstra services encompassed in this exemption are, in the area bounded by and
including, but are not limited to the area starting at Wallaga Lake Heights on the New
South Wales coast of the Tasman Sea. From there, follow the coastline clockwise
past the Victoria border, Bairnsdale, Wonthaggi, Melbourne, Warrnambool, and
Portland to the South Australia border. The boundary follows the border north to
New South Wales, and then follows the New South Wales/South Australia border
to the Tarawi Nature Reserve, where it turns east and passes through Scotia,
Travellers Lake, Pooncarie, Sayers Lake, and Mount Manara. There it heads east
to the Kajuligah Nature Reserve, southeast to Willandra National Park, east to
Lake Caragellio and Fairholme, south southeast through Bland, east through
Quandaialla, Tyagong, and Reids Flat. It then heads south southwest through Rugby,
Rye Park, Wee Jasper and Rules Point, where it heads east southeast through
Shannon Flat and Yowrie, returning to the coast at Wallaga Lake Heights. All
suburbs, towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130601-VIC-S-E-P-VICTORIA AND SW NSW
1 June 2013 to 2 August 2013
Extreme Weather events impact service in Victoria and the South Coast,
South West Slopes, Riverina, and Lower Western districts of New South Wales
Telstra services encompassed in this exemption are, in the area bounded by and
including, but are not limited to the area starting at Wallaga Lake Heights on the New
South Wales coast of the Tasman Sea. From there, follow the coastline clockwise
past the Victoria border, Bairnsdale, Wonthaggi, Melbourne, Warrnambool, and
Portland to the South Australia border. The boundary follows the border north to
New South Wales, and then follows the New South Wales/South Australia border
to the Tarawi Nature Reserve, where it turns east and passes through Scotia,
Travellers Lake, Pooncarie, Sayers Lake, and Mount Manara. There it heads east
to the Kajuligah Nature Reserve, southeast to Willandra National Park, east to
Lake Caragellio and Fairholme, south southeast through Bland, east through
Quandaialla, Tyagong, and Reids Flat. It then heads south southwest through Rugby,
Rye Park, Wee Jasper and Rules Point, where it heads east southeast through
Shannon Flat and Yowrie, returning to the coast at Wallaga Lake Heights. All
suburbs, towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
20130601-VIC-S-C-PVICTORIA-AND-SWNSW-EXTENSION
Victoria and the South Coast,
Extreme
South West Slopes, Riverina, and
01/06/2013 12/07/2013
Weather
Lower Western districts of New
Conditions
South Wales
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
The index lists the exemption dates as June 1 to July 12 2013.
The notice shows exemption dates as June 1 to August 2 2013.
The exemption is invalid from July 13 to August 2 2013.
20130508-WA-S-C-P-SOUTH WEST WESTERN AUSTRALIA
8 May 2013 to 7 June 2013
Extreme Weather events impact service in the Perth Metropolitan, Central West, Central
Wheat Belt, Lower West, Great Southern, South West, South Coastal, and South East Coastal
districts of Western Australia
Telstra services encompassed in this exemption are, in the area bounded by and including, but are not
limited to, the area starting at Kalibarri on the WA coast. From there the boundary goes northeast to
Eurardy and then southwest through Pindar, Kadji Kadji, Lake Moore, and Beacon. The boundary
goes east of Bonnie Rock, east southeast to Koolyanobbing, south to Marvel Loch, southwest to King
Rocks, and then southeast through Holt Rock and Varley. The boundary then heads east northeast to
Lake Tay and Kumarl, Buraminya, and Nanambinia, where it turns south to meet the Southern Ocean
at Israelite Bay. The boundary then follows the coast clockwise to return to its origin at Kalibarri,
passing Esperance, Albany, Bunbury, Perth, and Geraldton en route. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under Western Australia Regional 2013.
It does not appear under Western Australia Metro 2013.
20130508-WA-S-C-P-SOUTH WEST WESTERN AUSTRALIA
8 May 2013 to 5 July 2013
Extreme Weather events impact service in the Perth Metropolitan, Central West, Central
Wheat Belt, Lower West, Great Southern, South West, South Coastal, and South East Coastal
districts of Western Australia
Telstra services encompassed in this exemption are in the area bounded by and including, but are not
limited to, the area starting at Lancelin on the WA coast. From there, head northeast to Latham, east
southeast to Renlap, Bonnie Rock, and Koolyanobbing, south to Marvel Loch, southwest to King
Rocks, then southeast through Holt Rock, Varley and Lake King. From Lake King, head west through
Newdegate and Lake Grace, south to Pingrup and Ongerup, east southeast to Gairdner, and meet the
Southern Ocean at Bremer Bay. From there, follow the coastline clockwise past Albany,
Bunbury, Mandurah, Rockingham, Fremantle, and Perth to return to Lancelin. All suburbs and towns,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
This appears under Western Australia Regional 2013.
It does not appear under Western Australia Metro 2013.
20130503-SA-S-C-P-ADELAIDE & SURROUNDING DISTRICTS
3 May 2013 to 7 June 2013
Staff Redeployment impact service in Adelaide Metropolitan, Upper South East, Murraylands,
Mid North, Eastern Eyre Peninsula and Mount Lofty Ranges
Telstra services encompassed in this exemption are in the area bounded by and including, but are not
limited to, the area starting at Port Neill on the Spencer Gulf. The boundary then heads northwest
through Tooligie and Mount Wedge, where it turns northeast and passes through Kyancutta and
Buckleboo. From there, the boundary heads easterly through Port Augusta, Eurelia, and Yunta, where
it heads east by north to meet the New South Wales border at Cockburn. It then follows the border
south past Renmark to Pinnaroo, where it turns west, passing through Lameroo and Geranium. It then
turns south by southwest to Culburra, then southwest, meeting the shore of the Southern Ocean at
Policemans Point. The boundary then follows the coast north around the Fleurieu Peninsula, past
Adelaide, around the Yorke Peninsula, north past Port Perie, and Port Augusta, then southwest past
Whyalla and returns to Port Neill. All suburbs and towns off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
This appears under South Australian Regional 2013.
It does not appear under South Australian Metro 2013.
20130503-NSW-E-C-P-SYDNEY & COASTAL NSW CENTRAL & SOUTH
3 May 2013 to 7 June 2013
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney, Hunter,
Central Tablelands, Illawarra, and South Coast.
Telstra services encompassed in this exemption are in the area bounded by and including, but not
limited to, the area starting at Seal Rocks on the NSW coast. From that point the boundary goes
northwest to Wooton and west to Bendolba. The boundary proceeds northwest again to Eccleston,
then east by south to Dawson’s Hill, the southerly through Bulga, Putty, and Colo Heights. From
there, the boundary runs west by north through Glen Davis and Running Stream. It then turns south
and runs through Palmers Oakey, Meadow Flat, Tarana, and Hampton. The boundary then runs south
east and passes through Jenolan Caves and Yarranderie, where it turns south by south east and passes
through Moss Vale and Yalwal. It then goes south west and passes through Nerriga, Braidwood, and
Anembo, and Numeralla. It then heads easterly to Yowrie and meets the coast at Bermagui. The
boundary then proceeds north along the coastline past Bateman’s Bay, Nowra, Wollongong, Sydney,
and Newcastle to return to Seal Rocks. All suburbs and towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013.
20130503-NT-S-C-P-ALICE SPRINGS
3 May 2013 to 7 June 2013
Staff Redeployment impact service in Alice Springs District of the Northern Territory
Telstra services encompassed in this exemption are in the area bounded by and including, but not
limited to, the area starting at the Tanami Mine. From Tanami, the boundary heads east across the
Central Dessert to McLaren Creek, then east by south to meet the Queensland border at Lake Nash,
and follows the border to the South Australia border at Poeppel Corner. From Poeppel Corner, the
area heads west, following the border to south of the Kulgera Roadhouse on National 87, then heads
southwest to Pukatja (Ernabella). From Pukatja, the area’s boundary heads northwest to Amata, west
to Pipalyatjara, then turns northwest past the Warakurna Roadhouse to the Giles Meteorological
Station and then returns to the Tanami Mine. All suburbs and towns serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Northern Territory Regional 2013.
It does not appear under Western Australia Regional 2013.
In which papers was this advertised?
20130503-WA-S-C-P-PERTH & SURROUNDING DISTRICTS.
3 May 2013 to 7 June 2013
Extreme Weather events impact service in Perth Metropolitan, Lower West, Central Wheat Belt,
South West and Great Southern districts of Western Australia.
Telstra services encompassed in this exemption are, in the area bounded by and including, but is not
limited to, the area starting at Lancelin on the WA coast head east northeast through Lake Hinds to
Beacon then east of Bonnie Rock then east southeast to Koolyanobbing then south to Marvel Loch
then southwest to King Rocks then south east through Holt Rock, Varley and Lake King. From Lake
King head west through Newdegate and Lake Grace then south to Pingrup through to Ongerup. From
Ongerup the boundary heads west to Gnowangerup, Broomehill, Kojonup, Boyup Brook, and
Balingup. From Balingup, head northwest to Kirup and meet the Indian Ocean at Capel.
From Capel on the WA coastline head north past Bunbury, Mandurah, Rockingham, Fremantle, Perth,
Quinns Rocks and continue following the coastline north back to Lancelin. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption.
20130503-WA-S-C-PPerth Metropolitan, Lower
Extreme
PERTH-&-SURROUNDING- 03/05/2013 07/05/2013 West, Central Wheat Belt,
Weather
DISTRICTS
South West and Great Southern Conditions
This appears under Western Australia Regional 2013.
It does not appear under Western Australia Metro 2013, despite being titled Perth.
The index lists the exemption dates as May 3 to May 7 2013.
The notice lists the dates of the exemption from May 3 to June 7 2013.
The exemption is not valid from May 8 to June 7 2013.
20130503-NSW-E-C-P-SYDNEY & COASTAL NSW CENTRAL & SOUTH.
3 May 2013 to 21 June 2013
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney, Hunter,
Central Tablelands, Illawarra, and South Coast
Telstra services encompassed in this exemption are in the area bounded by and including, but
not limited to, the area starting at Seal Rocks on the NSW coast. From that point the boundary
goes northwest to Wooton and west to Bendolba. The boundary proceeds northwest again to
Eccleston, then east by south to Dawson’s Hill, the southerly through Bulga, Putty, and Colo
Heights. From there, the boundary runs west by north through Glen Davis and Running Stream.
It then turns south and runs through Palmers Oakey, Meadow Flat, Tarana, and Hampton. The
boundary then runs south east and passes through Jenolan Caves and Yarranderie, where it
turns south by south east and passes through Moss Vale and Yalwal. It then goes south west
and passes through Nerriga, Braidwood, and Anembo, and Numeralla. It then heads easterly to
Yowrie and meets the coast at Bermagui. The boundary then proceeds north along the coastline
past Bateman’s Bay, Nowra, Wollongong, Sydney, and Newcastle to return to Seal Rocks. All
suburbs and towns, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013, despite being titled Sydney.
20130503-NT-S-C-P-ALICE SPRINGS
3 May 2013 to 28 June 2013
Staff Redeployment impact service in the Alice Springs District of the Northern Territory
Telstra services encompassed in this exemption are in the area bounded by and including, but not
limited to, the area starting at the Tanami Mine. From Tanami, the boundary heads east across the
Central Dessert to McLaren Creek, then east by south to meet the Queensland border at Lake Nash,
and follows the border to the South Australia border at Poeppel Corner. From Poeppel Corner, the
area heads west, following the border to south of the Kulgera Roadhouse on National 87, then heads
southwest to Pukatja (Ernabella). From Pukatja, the area’s boundary heads northwest to Amata, west
to Pipalyatjara, then turns northwest past the Warakurna Roadhouse to the Giles Meteorological
Station and then returns to the Tanami Mine. All suburbs and towns serviced by Telstra within these
boundaries are encompassed in this exemption.
This appears under Northern Territory Regional 2013.
It does not appear under Western Australia Regional 2013.
In which papers was this advertised?
20130402-NT-S-C-P-DARWIN & TOP END.
2 April 2013 to 19 April 2013
Extreme Weather events impact service in Darwin-Daly and Arnhem districts of the Northern
Territory.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point and from there following the coast east around the Cobourg Peninsula and Goulburn
Islands to Milingimbi. From Milingimbi, the area’s boundary proceeds southward through Ramingining, Emu
Springs, and Mt Catt. From Mt Catt, the boundary turns west through Mary River Roadhouse to Hayes Creek,
then southwest to Oolloo Crossing, then west to the coast at Port Keats. From Port Keats, the area’s boundary
follows the coast northeast around Cox Peninsula and past the city of Darwin back to Gunn Point. All suburbs,
towns, off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
20130402-NT-S-C-PDARWIN-&-TOP-END
Darwin-Daly and Arnhem
02/04/2013 24/04/2013 districts of the Northern
Territory
Extreme Weather
Conditions
This appears under Northern Territory Regional 2013.
It does not appear under Northern Territory Metro 2013.
The index shows the exemption dates as April 2 to April 24 2013.
The notice shows the dates as April 2 to April 19 2013.
The exemption is not valid for April 20 to 24 2013.
20130314-WA-S-C-P-PERTH & CENTRAL & SOUTH REGIONAL WA.
14 March 2013 to 3 May 2013
Extreme Weather events impact service in Perth Metropolitan, Lower West, Central Wheat
Belt, and Great Southern districts of Western Australia
Telstra services encompassed in this exemption are in the area bounded by and including, but not
limited to, the area starting at Lancelin, the area’s boundary then heads northeast through Strathmore,
Watheroo and Maya. From Maya, the boundary goes east to the Goodlands Nature Reserve, where it
turns south east to proceed through Remlap and Beacon. From Beacon, the boundary turns southsouth west and proceeds to Tammin, then southwest to Corrigin. From Corrigin, the boundary goes
due east to the landmark King Rocks, northeast of Karlgarin. From King Rocks, the boundary goes
southeast through Holt Rock and Varley before turning southwest, passing through Newdegate and
Pingrup. From Pingrup, the boundary goes south to Ongerup, then west to Tambellup and through
Tunney to Mobrup. From Mobrup, the
boundary goes north and north-northwest through Orchid Valley, Cordering, Darkan, and Boddington.
From Boddington, the boundary turns west by north, passes through Dwellingup, Coolup, and
Dawesville, and meets the Indian Ocean at Florida. From Florida, the boundary follows the coastline
north past Perth back to Lancelin. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
This appears under Western Australia Regional 2013.
It does not appear under Western Australia Metro 2013.
20130314-WA-S-C-P-PERTH & CENTRAL & SOUTH REGIONAL WA.
14 March 2013 to 12 April 2013
Extreme Weather events impact service in Perth Metropolitan, Lower West, Central
Wheat Belt, and Great Southern districts of Western Australia.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Lancelin, the area’s boundary then heads northeast through Strathmore, Watheroo and Maya.
From Maya, the boundary goes east to the Goodlands Nature Reserve, where it turns south east to proceed
through Remlap and Beacon. From Beacon, the boundary turns south-south west and proceeds to Tammin, then
southwest to Corrigin. From Corrigin, the boundary goes due east to the landmark King Rocks, northeast of
Karlgarin. From King Rocks, the boundary goes southeast through Holt Rock and Varley before turning
southwest, passing through Newdegate and Pingrup. From Pingrup, the boundary goes south to Ongerup, then
west to Tambellup and through Tunney to Mobrup. From Mobrup, the boundary goes north and north-northwest
through Orchid Valley, Cordering, Darkan, and Boddington. From Boddington, the boundary turns west by
north, passes through Dwellingup, Coolup, and Dawesville, and meets the Indian Ocean at Florida. From
Florida, the boundary follows the coastline north past Perth back to Lancelin. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Western Australia Regional 2013.
It does not appear under Western Australia Metro 2013.
20130311-SA-S-C-P-EYRE PENINSULA MID NORTH DISTRICT & WEST ADELAIDE.
11 March 2013 to 3 May 2013
Staff Redeployment impact to service in Adelaide, Mid North, Lower Eyre Peninsula, Eastern Eyre
Peninsula, Flinders, North East Pastoral and Riverland Districts of South Australia.
Telstra services in two regions of South Australia are affected by this exemption the first area includes the
Adelaide Metropolitan area, encompassed by the following description. The area bounded by and including, but
not limited to the area starting at Grange, head east to Prospect then turn southeast to Glen Osmond. From Glen
Osmond the area then heads southwest to Somerton Park then turns north back to Grange.
The second area affected includes the Mid North, Lower Eyre Peninsula, Eastern Eyre Peninsula, Flinders,
North East Pastoral and Riverland regions. The area included is bounded by and includes but is not limited to,
the area starting at Port Augusta then head southwest to Port Lincoln then following the coast to Elliston. From
Elliston the area then heads northeast past Wudinna to Buckleboo, then turns north to Mount Ive. The area then
heads directly east to Tent Hill, southeast past Woolshed Flat, Wilmington to Melrose. From Melrose the area
turns east past Black Rock, Dawson to Nackara then follow the Barrier Hwy to the New South Wales/South
Australian border. Continue to follow the border south to the southeast corner of the Danggali Conservation
Park then turn southwest past Emu Downs to Port Wakefield. The area heads northwest to Tickera then follows
the Spencer Gulf coastline north back to Port Augusta. All suburbs and towns and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under South Australia Regional 2013.
It does not appear under South Australia Metro 2013.
20130311-NT-S-C-P-ALICE SPRINGS KATHERINE TENNANT CREEK & SURROUNDS.
11 March 2013 to 5 April 2013
Staff Redeployment impact service in Roper-McArthur, Victoria River, Barkly and Alice Springs
Districts of the Northern Territory.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Timber Creek, head northeast to Hayes Creek then east to Bulman. From Bulman the area then
turns southeast to Port Roper on the coastline of the Gulf of Carpentaria. The area follows the coastline south to
the Northern Territory/Queensland border, and follows the border to the South Australia border at Poeppel
Corner. From Poeppel Corner, the area heads west, following the border to south of the Kulgera Roadhouse on
National 87, then heads southwest to Pukatja (Ernabella). From Pukatja, the area’s boundary heads northwest to
Amata, west to Pipalyatjara, then turns northwest past the Warakurna Roadhouse to the Giles Meteorological
Station. The area then turns north by northeast past the Tanami Mine, Lajamanu, Kalkarinji back to Timber
Creek. All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under Northern Territory Regional 2013.
It does not appear under Western Australia Regional 2013.
In which papers was this advertised?
20130311-SA-S-C-P-EYRE PENINSULA MID NORTH DISTRICT & WEST ADELAIDE.
11 March 2013 to 5 April 2013
Staff Redeployment impact to service in Adelaide, Mid North, Lower Eyre Peninsula, Eastern Eyre
Peninsula, Flinders, North East Pastoral and Riverland Districts of South Australia.
Telstra services in two regions of South Australia are affected by this exemption the first area includes the
Adelaide Metropolitan area, encompassed by the following description. The area bounded by and including, but
not limited to the area starting at Grange, head east to Prospect then turn southeast to Glen Osmond. From Glen
Osmond the area then heads southwest to Somerton Park then turns north back to Grange.
The second area affected includes the Mid North, Lower Eyre Peninsula, Eastern Eyre Peninsula, Flinders,
North East Pastoral and Riverland regions. The area included is bounded by and includes but is not limited to,
the area starting at Port Augusta then head southwest to Port Lincoln then following the coast to Elliston. From
Elliston the area then heads northeast past Wudinna to Buckleboo, then turns north to Mount Ive. The area then
heads directly east to Tent Hill, southeast past Woolshed Flat, Wilmington to Melrose. From Melrose the area
turns east past Black Rock, Dawson to Nackara then follow the Barrier Hwy to the New South Wales/South
Australian border. Continue to follow the border south to the southeast corner of the Danggali Conservation
Park then turn southwest past Emu Downs to Port Wakefield. The area heads northwest to Tickera then follows
the Spencer Gulf coastline north back to Port Augusta.
This appears under South Australia Regional 2013.
It does not appear under South Australia Metro 2013.
20130311-NT-S-C-P-ALICE SPRINGS KATHERINE TENNANT CREEK & SURROUNDS.
11 March 2013 to 3 May 2013
Staff Redeployment impact service in Roper-McArthur, Victoria River, Barkly and Alice Springs
Districts of the Northern Territory.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Timber Creek, head northeast to Hayes Creek then east to Bulman. From Bulman the area then
turns southeast to Port Roper on the coastline of the Gulf of Carpentaria. The area follows the coastline south to
the Northern Territory/Queensland border, and follows the border to the South Australia border at Poeppel
Corner. From Poeppel Corner, the area heads west, following the border to south of the Kulgera Roadhouse on
National 87, then heads southwest to Pukatja (Ernabella). From Pukatja, the area’s boundary heads northwest to
Amata, west to Pipalyatjara, then turns northwest past the Warakurna Roadhouse to the Giles Meteorological
Station. The area then turns north by northeast past the Tanami Mine, Lajamanu, Kalkarinji back to Timber
Creek. All suburbs and towns, off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under Northern Territory Regional 2013.
It does not appear under Western Australia Regional 2013.
In which papers was this advertised?
20130308-VIC-S-C-P-MELBOURNE WEST VIC DISTRICTS
8 March 2013 to 28 June 2013
Staff Redeployment impact service in Melbourne and Greater Melbourne, Central, South West,
Wimmera and Mallee Districts of Victoria
Telstra services affected by this exemption are in the area bounded by and including, but not limited to, the area
starting at Jam Jerrup on Western Port Bay then following the Victorian coast west to the South
Australia/Victoria border. The area then follows the South Australian/Victorian state border north to Red Bluff
Nature Reserve then turns east to Chinaman Flat and following the border of the Wyperfeld National Park
anticlockwise to Gunner. From Gunner the area then heads northwest past Underbool to Meringur then directly
west to the South Australia/Victoria border, and then following the border north until it meets the New South
Wales border. The area continues to follow the South Australia/New South Wales state borders north past the
Tarawi Nature Reserve then northeast into New South Wales to Scotia Sanctuary, then heads east to Pooncarie,
northeast to Panban, then south to Robinvale on the Victoria/New South Wales border. The area then turns
southeast through Boundary Bend to Kyalite in New South Wales, then further southeast to Caldwell, southwest
to Leitchville in Victoria and continues southwest through Pyramid Hill to Durham Ox. From Durham Ox the
area turns west to Boort, southwest to Buckrabunyule, south to Fentons Creek, southeast to Rheola, south to
Moliagul, then southeast through Dunolly, Carisbrook and Campbelltown to Daylesford. The area then heads
northeast to Drummond, east to Pipers Creek, southeast past Hesket to Riddells Creek. From Riddells Creek the
area then heads northeast past Bolinda to Darraweit Guim, then south southeast to Kalkallo, then east to
Kinglake Central, then east southeast past Kinglake East to Toolangi, then south to Healesville. From
Healesville the area heads southeast to Warburton, then following the southern border of the Yarra Ranges
National Park northeast to Mount Observation. From Mount Observation the area heads south southeast to the
Upper Yarra Dam, then south to Jindivick North, then southwest through Jindivick, Jindivick West and
Longwarry to Catani, then south to Yannathan and southwest to Lang Lang then south southwest back to Jam
Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra encompassed by these
boundaries are included in this exemption.
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130308-VIC-S-C-P-MELBOURNE & WEST VIC DISTRICTS.
8 March 2013 to 26 April 2013
Staff Redeployment impact service in Melbourne and Greater Melbourne, Central, South West,
Wimmera and Mallee Districts of Victoria.
Telstra services affected by this exemption are in the area bounded by and including, but not limited to, the area
starting at Jam Jerrup on Western Port Bay then following the Victorian coast west to the South
Australia/Victoria border. The area then follows the South Australian/Victorian state border north to Red Bluff
Nature Reserve then turns east to Chinaman Flat and following the border of the Wyperfeld National Park
anticlockwise to Gunner. From Gunner the area then heads northwest past Underbool to Meringur then directly
west to the South Australia/Victoria border, and then following the border north until it meets the New South
Wales border. The area continues to follow the South Australia/New South Wales state borders north past the
Tarawi Nature Reserve then northeast into New South Wales to Scotia Sanctuary, then heads east to Pooncarie,
northeast to Panban, then south to Robinvale on the Victoria/New South Wales border. The area then turns
southeast through Boundary Bend to Kyalite in New South Wales, then further southeast to Caldwell, southwest
to Leitchville in Victoria and continues southwest through Pyramid Hill to Durham Ox. From Durham Ox the
area turns west to Boort, southwest to Buckrabunyule, south to Fentons Creek, southeast to Rheola, south to
Moliagul, then southeast through Dunolly, Carisbrook and Campbelltown to Daylesford. The area then heads
northeast to Drummond, east to Pipers Creek, southeast past Hesket to Riddells Creek. From Riddells Creek the
area then heads northeast past Bolinda to Darraweit Guim, then south southeast to Kalkallo, then east to
Kinglake Central, then east southeast past Kinglake East to Toolangi, then south to Healesville. From
Healesville the area heads southeast to Warburton, then following the southern border of the Yarra Ranges
National Park northeast to Mount Observation. From Mount Observation the area heads south southeast to the
Upper Yarra Dam, then south to Jindivick North, then southwest through Jindivick, Jindivick West and
Longwarry to Catani, then south to Yannathan and southwest to Lang Lang then south southwest back to Jam
Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra encompassed by these
boundaries are included in this exemption.
Services.
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130308-VIC-S-F-P-MELBOURNE & WEST VIC DISTRICTS.
8 March 2013 to 29 March 2013
Staff Redeployment impact service in Melbourne and Greater Melbourne, Central, South West,
Wimmera and Mallee Districts of Victoria.
Telstra services affected by this exemption are in the area bounded by and including, but not limited to, the area
starting at Jam Jerrup on Western Port Bay then following the Victorian coast west to the South
Australia/Victoria border. The area then follows the South Australian/Victorian state border north to Red Bluff
Nature Reserve then turns east to Chinaman Flat and following the border of the Wyperfeld National Park
anticlockwise to Gunner. From Gunner the area then heads northwest past Underbool to Meringur then directly
west to the South Australia/Victoria border, and then following the border north until it meets the New South
Wales border. The area continues to follow the South Australia/New South Wales state borders north past the
Tarawi Nature Reserve then northeast into New South Wales to Scotia Sanctuary, then heads east to Pooncarie,
northeast to Panban, then south to Robinvale on the Victoria/New South Wales border. The area then turns
southeast through Boundary Bend to Kyalite in New South Wales, then further southeast to Caldwell, southwest
to Leitchville in Victoria and continues southwest through Pyramid Hill to Durham Ox. From Durham Ox the
area turns west to Boort, southwest to Buckrabunyule, south to Fentons Creek, southeast to Rheola, south to
Moliagul, then southeast through Dunolly, Carisbrook and Campbelltown to Daylesford. The area then heads
northeast to Drummond, east to Pipers Creek, southeast past Hesket to Riddells Creek. From Riddells Creek the
area then heads northeast past Bolinda to Darraweit Guim, then south southeast to Kalkallo, then east to
Kinglake Central, then east southeast past Kinglake East to Toolangi, then south to Healesville. From
Healesville the area heads southeast to Warburton, then following the southern border of the Yarra Ranges
National Park northeast to Mount Observation. From Mount Observation the area heads south southeast to the
Upper Yarra Dam, then south to Jindivick North, then southwest through Jindivick, Jindivick West and
Longwarry to Catani, then south to Yannathan and southwest to Lang Lang then south southwest back to Jam
Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra encompassed by these
boundaries are included in this exemption.
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130308-VIC-S-C-P-MELBOURNE & WEST VIC DISTRICTS
8 March 2013 to 31 May 2013
Staff Redeployment impact service in Melbourne and Greater Melbourne, Central, South West,
Wimmera and Mallee Districts of Victoria
Telstra services affected by this exemption are in the area bounded by and including, but not limited to, the area
starting at Jam Jerrup on Western Port Bay then following the Victorian coast west to the South
Australia/Victoria border. The area then follows the South Australian/Victorian state border north to Red Bluff
Nature Reserve then turns east to Chinaman Flat and following the border of the Wyperfeld National Park
anticlockwise to Gunner. From Gunner the area then heads northwest past Underbool to Meringur then directly
west to the South Australia/Victoria border, and then following the border north until it meets the New South
Wales border. The area continues to follow the South Australia/New South Wales state borders north past the
Tarawi Nature Reserve then northeast into New South Wales to Scotia Sanctuary, then heads east to Pooncarie,
northeast to Panban, then south to Robinvale on the Victoria/New South Wales border. The area then turns
southeast through Boundary Bend to Kyalite in New South Wales, then further southeast to Caldwell, southwest
to Leitchville in Victoria and continues southwest through Pyramid Hill to Durham Ox. From Durham Ox the
area turns west to Boort, southwest to Buckrabunyule, south to Fentons Creek, southeast to Rheola, south to
Moliagul, then southeast through Dunolly, Carisbrook and Campbelltown to Daylesford. The area then heads
northeast to Drummond, east to Pipers Creek, southeast past Hesket to Riddells Creek. From Riddells Creek the
area then heads northeast past Bolinda to Darraweit Guim, then south southeast to Kalkallo, then east to
Kinglake Central, then east southeast past Kinglake East to Toolangi, then south to Healesville. From
Healesville the area heads southeast to Warburton, then following the southern border of the Yarra Ranges
National Park northeast to Mount Observation. From Mount Observation the area heads south southeast to the
Upper Yarra Dam, then south to Jindivick North, then southwest through Jindivick, Jindivick West and
Longwarry to Catani, then south to Yannathan and southwest to Lang Lang then south southwest back to Jam
Jerrup. All suburbs, towns, off shore islands and coastal areas serviced by Telstra encompassed by these
boundaries are included in this exemption
It does not appear under Victoria Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130301-QLD-E-C-P-CENTRAL & SE QLD & NTH NSW FLOOD RECOVERY.
1 March 2013 to 19 April 2013
Extreme Weather events impact service in Central Coast-Whitsundays, Capricornia, Wide Bay and
Burnett, Darling Downs and Granite Belt, Southeast Coast Districts in Queensland and the Northern
Rivers, Mid North Coast and North West Slopes and Plains Districts in New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Bucasia on the QLD coast and following the coastline southeast past Mackay, Sarina, Yeppoon,
Gladstone, Bundaberg, Maryborough, Caloundra, Brisbane and Surfers Paradise to the Queensland and NSW
border and continuing on past Tweed Heads, Brunswick Heads, Byron Bay, Ballina, Coffs Harbour, Nambucca
Heads, Port Macquarie to Laurieton. The area then turns west past Elands to Cooplacurripa then north past
Yarrowitch to Moona Plains. From Moona Plains the area then heads northwest past East Lake, Balala,
Kingstown, Keera to Bingara. From Bingara the area continues north to North Star then turns northwest to
Boomi, then north to Talwood. The area then heads northeast past Southwood, Tara, Kogan, Canaga,
Boondooma, Windera to Biggenden, then northwest to Mount Perry. From Mount Perry the area turns west to
Cracow, northwest past Theodore to Bauhinia, then north to Dingo. The area then heads northwest past the
Junee National Park and Epsom to Gargett then northeast back to Bucasia. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Queensland Regional 2013.
It does not appear under Queensland Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130301-QLD-E-C-P-CENTRAL & SE QLD & NTH NSW FLOOD RECOVERY.
1 March 2013 to 31 May 2013
Extreme Weather events impact service in Central Coast-Whitsundays, Capricornia,
Wide Bay and Burnett, Darling Downs and Granite Belt, Southeast Coast Districts in
Queensland and the Northern Rivers, Mid North Coast and North West Slopes and Plains
Districts in New South Wales
Telstra services encompassed in this exemption are in the area bounded by and including,
but not limited to, the area starting at Bucasia on the QLD coast and following the coastline
southeast past Mackay, Sarina, Yeppoon, Gladstone, Bundaberg, Maryborough, Caloundra,
Brisbane and Surfers Paradise to the Queensland and NSW border and continuing on past
Tweed Heads, Brunswick Heads, Byron Bay, Ballina, Coffs Harbour, Nambucca Heads, Port
Macquarie to Laurieton. The area then turns west past Elands to Cooplacurripa then north
past Yarrowitch to Moona Plains. From Moona Plains the area then heads northwest past East Lake, Balala,
Kingstown, Keera to Bingara. From Bingara the area continues north to North Star then turns northwest to
Boomi, then north to Talwood. The area then heads northeast past Southwood, Tara, Kogan, Canaga,
Boondooma, Windera to Biggenden, then northwest to Mount Perry. From Mount Perry the area turns west to
Cracow, northwest past Theodore to Bauhinia, then north to Dingo. The area then heads northwest past the
Junee National Park and Epsom to Gargett then northeast back to Bucasia. All suburbs and towns, off shore
islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Queensland Regional 2013.
It does not appear under Queensland Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130225-VIC-S-C-P-NTH WEST MELBOURNE.
25 February 2013 to 8 March 2013
Extreme Weather events impact service in Greater Melbourne
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Point Gellibrand following the coastline west and southwest to Point Cook past Werribee South,
Beacon Point to Point Wilson. From Point Wilson the area then heads directly north to Little River then
northeast to Melton past Toolern Vale, Gisborne, Riddells Creek, Bolinda and Daraweit Guim. The area then
heads southeast through Kinglake West and Kinglake then southwest past St Andrews to Panton Hill. The area
then turns south past Warrandyte to Lilydale then west to Burwood past Camberwell, Hawthorn and Richmond.
From Richmond the area then heads north to Collingwood then west past Carlton and North Melbourne to
Footscray. From Footscray the area then heads south to the Yarra River and on through to Newport Power
Station and Williamstown back to Point Gellibrand. All suburbs, towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Victoria Metro 2013.
It does not appear under Victoria Regional 2013.
20130219-VIC-S-C-P-EPPING BUSHFIRES & SURROUNDING AREA.
19 February 2013 to 8 March 2013
Fire impacts service in Epping and surrounding Central District
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Wandong head southeast past Pheasant Ck to Toolangi. The area then turns south southwest past
Dixons Creek and Yarra Glen to Wonga Park then west past Rosanna to Preston. From Preston the area then
heads northwest past Broadmeadows, Greenvale to Riddells Creek. The area then turns northeast to Romsey
then west back to Wandong. All suburbs and towns serviced by Telstra within these boundaries are
encompassed in this exemption
20130219-VIC-S-C-P-EPPINGEpping and surrounding Extreme
BUSHFIRES-&-SURROUNDING- 19/02/2013 25/02/2013 Central District of
Weather
AREA
Victoria
Conditions
This appears under Victoria Regional 2013.
It does not appear under Victoria Metro 2013.
The index has the exemption dates as February 19 to 25 2013.
The exemption notice has the exemption dates February 19 to March 8 2013.
The exemption is not valid from February 26 to March 8 2013.
20130212-NT-S-C-P-DARWIN.
12 February 2013 to 8 March 2013
Extreme Weather events impact service in Darwin–Daly District of Northern Territory.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point head southeast to Middle Point, southwest past Noonamah to Berry Springs. From
Berry Springs the area then heads northwest to Port Darwin and follows the coastline past Palmerston City, the
East Arm, Darwin and Lee Pt back to Gunn Point. All suburbs, towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This is listed under Northern Territory Regional 2013.
It is not listed under Northern Territory Metro 2013.
20130212-NT-S-C-P-DARWIN.
12 February 2013 to 22 February 2013
Extreme Weather events impact service in Darwin–Daly District of Northern Territory.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Gunn Point head southeast to Middle Point, southwest past Noonamah to Berry Springs. From
Berry Springs the area then heads northwest to Port Darwin and follows the coastline past Palmerston City, the
East Arm, Darwin and Lee Pt back to Gunn Point. All suburbs, towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption.
This is listed under Northern Territory Regional 2013.
It is not listed under Northern Territory Metro 2013
20130129-NSW-E-C-P-CENTRAL NSW & COASTAL NSW & SYDNEY.
29 January 2013 to 5 April 2013
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney, Hunter, Central
Tablelands and Illawarra Districts of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Laurieton on the NSW coast following the coastline south past Forster, Nelson Bay,
Newcastle, The Entrance, Sydney, Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights.
The area then turns northwest through Belowra to Anembo. From Anembo the area turns west to the ACT
border and following the border in a clockwise direction to a point east of Bimberi. From this point head west to
Brinberi, north through Brindabella to Wee Jasper, then northwest to Jugiong, northeast through Binalong and
Rye Park to Rugby. From Rugby the area turns north to Reids Flat, west northwest to Graham, then northwest to
Greenthorpe, southwest to Tyagong, then west to Quindialla. The area then heads west northwest to Bland,
northwest through Tullibigeal, Lake Cargelligo to Neckarboo Station. From Neckarboo Station continue
northwest to the southern border of the Paroo Darling National Park, northeast to Darling Downs Station, then
east through Buckinguy to Gwabegar, southeast to Rocky Glen, then south through Purlewaugh to Binnaway.
From Binnaway the area heads east southeast through Murrurundi and Timor to Elliston then east to Knorrit
Flat, northeast to Elands, then east back to the NSW coast at Laurieton. All suburbs and towns, off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption
This appears under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013, despite being titled Sydney.
It does not appear under Australian Capital Territory Regional 2013.
In which papers was it advertised?
20130129-NSW-E-C-P-CENTRAL NSW & COASTAL NSW & SYDNEY.
29 January 2013 to 3 May 2013
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney, Hunter, Central
Tablelands and Illawarra Districts of New South Wales
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Laurieton on the NSW coast following the coastline south past Forster, Nelson Bay,
Newcastle, The Entrance, Sydney, Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights.
The area then turns northwest through Belowra to Anembo. From Anembo the area turns west to the ACT
border and following the border in a clockwise direction to a point east of Bimberi. From this point head west to
Brinberi, north through Brindabella to Wee Jasper, then northwest to Jugiong, northeast through Binalong and
Rye Park to Rugby. From Rugby the area turns north to Reids Flat, west northwest to Graham, then northwest to
Greenthorpe, southwest to Tyagong, then west to Quindialla. The area then heads west northwest to Bland,
northwest through Tullibigeal, Lake Cargelligo to Neckarboo Station. From Neckarboo Station continue
northwest to the southern border of the Paroo Darling National Park, northeast to Darling Downs Station, then
east through Buckinguy to Gwabegar, southeast to Rocky Glen, then south through Purlewaugh to Binnaway.
From Binnaway the area heads east southeast through Murrurundi and Timor to Elliston then east to Knorrit
Flat, northeast to Elands, then east back to the NSW coast at Laurieton. All suburbs and towns, off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional Statewide 2013.
It is not a statewide geographical area.
It does not appear under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013, despite being titled Sydney.
It does not appear under Australian Capital Territory Regional 2013.
In which papers was it advertised?
20130129-NSW-E-C-P-CENTRAL NSW & COASTAL NSW & SYDNEY.
29 January 2013 to 1 March 2013
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney, Hunter, Central
Tablelands and Illawarra Districts.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Laurieton on the NSW coast following the coastline south past Forster, Nelson Bay,
Newcastle, The Entrance, Sydney, Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights.
The area then turns northwest through Belowra to Anembo. From Anembo the area turns west to the ACT
border and following the border in a clockwise direction to a point east of Bimberi. From this point head west to
Brinberi, north through Brindabella to Wee Jasper, then northwest to Jugiong, northeast through Binalong and
Rye Park to Rugby. From Rugby the area turns north to Reids Flat, west northwest to Graham, then northwest to
Greenthorpe, southwest to Tyagong, then west to Quindialla. The area then heads west northwest to Bland,
northwest through Tullibigeal, Lake Cargelligo to Neckarboo Station. From Neckarboo Station continue
northwest to the southern border of the Paroo Darling National Park, northeast to Darling Downs Station, then
east through Buckinguy to Gwabegar, southeast to Rocky Glen, then south through Purlewaugh to Binnaway.
From Binnaway the area heads east southeast through Murrurundi and Timor to Elliston then east to Knorrit
Flat, northeast to Elands, then east back to the NSW coast at Laurieton. All suburbs and towns, off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional Statewide 2013.
It is not a statewide geographical area.
It does not appear under New South Wales Regional 2013.
It does not appear under New South Wales Metro 2013, despite being titled Sydney.
It does not appear under Australian Capital Territory Regional 2013.
In which papers was it advertised?
20130125-QLD-E-C-P-MID & LOWER QLD & NORTHERN NSW FLOODS.
25 January 2013 to 1 March 2013
Extreme Weather events impact service in Wide Bay and Burnett, Southeast Coast, Darling Downs and
Granite Belt, Maranoa and Warrego Districts of Queensland and the Northern Rivers, Northern
Tablelands, North West Slopes and Plains and Mid North Coast of New South Wales.
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Agnes Waters following the coastline south past Bagara, Hervey Bay, Tin Can Bay, Noosa
Heads, Caloundra, Brisbane, Surfers Paradise, Tweed Heads, Ballina, Coffs Harbour, Nambucca Heads, Port
Macquarie to Laurieton. The area then turns west past Elands, Cooplacurripa, Willow Tree, Blackville to
Weetaliba. From Weetaliba the area then heads north to Rocky Glen, northeast to Baan Baa, northwest past
Cuttabri to Collarrenebri then northeast to Mungindi. From Mungindi the area then heads northwest past
Dirranbandi in Queensland to Murra Murra then northeast to Rocky Bank then east to Surat. From Surat the area
continues east past Tara to Kumbarilla then northeast past Canaga to Monogorilby, then turns northwest past
Cracow and Theodore to Woorabinda. The area then heads northeast to Wowan then turns southeast past
Lancefield, Calliope and Bororen back to Agnes Waters. All suburbs and towns, off shore islands and coastal
areas serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Queensland Regional 2013.
It does not appear under Queensland Metro 2013.
It does not appear under New South Wales Regional 2013.
In which papers was this advertised?
20130107-TAS-S-C-P-TASMANIAN BUSHFIRES.
7 January 2013 to 1 February 2013
Fire impacts service in South East, Midlands and East Districts
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Badger Head on the mid north coast of Tasmania following the coastline clockwise to Stony
Head past Bridport to High Rocky Point on Tasmania’s southwest coast. The area then heads east to
Strathgordon, northeast to Westerway, north to Ouse, then northwest past Bronte Park to Liena. From Liena the
area then heads northeast to Kimberly, past Port Sorell back to the coast at Badger Head. All suburbs and towns,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This appears under Tasmania Regional 2013.
It does not appear under Tasmania Metro 2013.
20121227-NSW-E-C-P-CENTRAL NORTH & SOUTH.
27 December 2012 to 11 January 2013
This appears under New South Wales Regional 2012.
It does not appear under New South Wales Regional 2013.
20121213-WA-S-C-P-PERTH & REGIONAL & SE COASTAL WA.
13 December 2012 to 11 January 2013
Extreme Weather events impact service in Perth, Greater Perth, Central Wheat Belt, Lower West, South
West, Great Southern, South and South East Coastal Districts.
Telstra services encompassed in this exemption are in the area bounded by and including, but not limited to, the
area starting at Lancelin on the West Australian coast head east northeast to Danadaragan past Watheroo to
Maya. The area then turns east to the Goodlands Nature Reserve then southeast to Beacon. From Beacon the
area heads south to Bencubbin past Trayning, Kellerberrin to Shackleton then southeast past Narembeen, King
Rocks, Holt Rock to Varley. The area then heads east to Ninety Mile Tank past Kumarl to the bottom southeast
corner of the Dundas Nature Reserve. From the Dundas Nature Reserve the area then heads southeast to Israelite
Bay then following the WA coastline clockwise to Cape Arid, past Cape Le Grand National Park, Esperance,
Hopetoun, Cape Riche, Albany to Cliffy Head. The area continues following the coastline to Flinders Bay past
Cape Naturaliste, Busselton, Bunbury, Mandurah, Fremantle, Perth, Two Rocks back to Lancelin. All suburbs
and towns including metropolitan Perth, off shore islands and coastal areas serviced by Telstra within these
boundaries are encompassed in this exemption.
Perth, Greater Perth, Central Wheat
20121213-WA-S-C-PExtreme
Belt, Lower West, South West,
PERTH-&-REGIONAL- 13/12/2012 18/01/2013
Weather
Great Southern, South and South
&-SE-COASTAL-WA
Conditions
East Coastal Districts
This appears under Western Australia Regional 2012.
It does not appear under Western Australia Regional 2013.
It does not appear under Western Australia Metro 2012.
It does not appear under Western Australia Metro 2013.
The index lists the exemption dates as December 13 2012 to January 18 2013.
The notice shows the dates as December 12 2012 to January 11 2013.
The exemption is invalid for January 12 to 18 2013.
20121205-VIC-S-C-P-MELBOURNE AND GREATER MELBOURNE.
5 December to 14 December 2012
Extreme Weather events impact service in Melbourne and Greater Melbourne
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Jam Jerrup, follow the Western Port Coastline anticlockwise past Hasting to Flinders, then
following the Mornington Peninsula coastline clockwise to Point Nepean, then continue to follow the coastline
of Port Phillip Bay in a anticlockwise direction past Sorrento, Mornington, Frankston, Sandringham,
Williamstown to Pt Wilson. From Pt Wilson the area heads northwest to Balliang then northeast to Parwan then
east northeast to Melton. The area then heads north past Toolern Vale to Gisborne, then continues northeast past
Riddells Creek, Bolinda to Darraweit Guim, then south southeast to Kalkallo, then east to Kinglake Central,
then east southeast past Kinglake East to Toolangi, then south to Healesville. From Healesville the area heads
southeast to Warburton, then following the southern border of the Yarra Ranges National Park northeast to
Mount Observation. From Mount Observation the area heads south southeast to the Upper Yarra Dam, then
south to Jindivick North, then southwest through Jindivick, Jindivick West and Longwarry to Catani, then south
to Yannathan and southwest to Lang Lang then south southwest back to Jam Jerrup. All suburbs, towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
20121205-VIC-S-C-PMelbourne and Greater Extreme
MELBOURNE-AND-GREATER- 05/12/2012 21/12/2012 Melbourne region of
Weather
MELBOURNE
Victoria
Conditions
This appears under Victoria Regional 2012.
It does not appear under Victoria Metro 2012.
The online list shows the exemption dates as December 5 to 21 2012.
The notice shows the exemption dates as December 5 to 14 2012.
The exemption is not valid from December 15 to 21 2012.
20121204-NSW-E-C-P-NORTH WEST SLOPES & PLAINS & TABLELANDS.
4 December 2012 to 14 December 2012
Extreme Weather events impact service in Northern Tablelands and Northwest Slopes and Plains
Districts
Telstra services encompassed in this exemption are in the area bounded by and including, but is not limited to,
the area starting at Glen Elgin in NSW heading south past Wongwibinda, Wollomombi to Yarrowitch. The area
then heads southeast past Nowendoc to Ellerston then west to Millers Creek then turning northwest past Premer,
Tambar Springs to Rocky Glen. From Rocky Glen the area then heads northeast past Baan Baa, Rocky Creek,
Hadleigh to Coolatai then east past Ashford to Torrington. From Torrington the area then heads southeast past
Deepwater back to Glen Elgin. All suburbs and towns serviced by Telstra within these boundaries are
encompassed in this exemption
20121204-NSW-E-C-PNORTH-WEST-SLOPES-&PLAINS-&-TABLELANDS
Northern Tablelands and
Extreme
04/12/2012 21/12/2012 Northwest Slopes and Plains Weather
region of New South Wales Conditions
This appears under New South Wales Regional 2012.
The online list shows the exemption dates as December 4 to December 21 2012.
The notice shows exemption dates as December 4 to 14 2012.
The exemption is not valid from December 15 to 21 2012.
20121130-NSW-E-C-P-CENTRAL NSW & COASTAL NSW & SYDNEY.
30 November 2012 to 14 December 2012
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney, Hunter and Central
Tablelands Districts
Telstra services encompassed in this exemption are in the area bounded by and
including, but is not limited to, the area starting at Crowdy Head following the coast south to Forster past
Nelson Bay, Newcastle, The Entrance, Palm Beach, Mona Vale, Dee Why, Manly, Bondi, Maroubra and
Cronulla to Port Hacking Point, then follow Port Hacking internally to Audley, then go west through Engadine
to Minto, then northwest to Leppington, then west northwest through Bringelly, Warragamba, to Katoomba and
Hampton then north past Portland, Capertee, Kandos to Rylstone. From Rylstone the area then heads west past
Hargraves to Stuart Town, then west northwest to Bakers Swamp and west on to Yeoval and west northwest
through Tomingley to Dandaloo. From Dandaloo the area then heads west to Widgeland turning south to
Myamley, the northwest to Nymagee, then west to Neckarboo Station. The area then continues north west to the
southern border of the Paroo Darling National Park, then northeast to Darling Downs station and east through
Buckinguy to Gwabegar, then southeast to Rocky Glen and then south through Purlewaugh to Binnaway. The
area continues on a east southeast direction through Murrurundi and Timor to Elliston then east to Knorrit Flat,
then head northeast to Elands, then southeast back to the NSW coast at Crowdy Head. All suburbs and towns,
off shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this
exemption
This appears under New South Wales Regional 2012.
It does not appear under New South Wales Metro 2012.
20121123-WA-S-C-P-CENTRAL WEST & WHEAT BELT WA.
23 November 2012 to 6 December 2012
20121123-WA-S-C-PCENTRAL-WEST-&WHEAT-BELT-WA
Central West and Central
23/11/2012 07/12/2012 Wheat Belt Districts of
Western Australia
Extreme
Weather
Conditions
The online listing for this exemption shows dates November 23 to December 7 2012.
The notice shows dates November 23 to December 6 2012.
The exemption is not valid for December 7 2012.
20121122-VIC-S-A-P-WARRNAMBOOL & SOUTH WEST DISTRICT.
22 November 2012 to 7 December 2012
20121122-VIC-S-A-PWARRNAMBOOL-&-SOUTHWEST-EXTENSION2-
Warrnambool and the
22/11/2012 10/12/2012 surrounding South West
District of Victoria
Damage not
caused by
Telstra
The online listing shows the exemption dates as November 22 to December 10 2012.
The notice shows exemption dates from November 22 to December 7 2012.
The exemption is invalid from December 8 to 10 2012.
20121119-QLD-E-C-P-SOUTH EAST QLD & NORTHERN RIVERS NSW.
19 November 2012 to 30 November 2012
Extreme Weather events impact service in Brisbane Metropolitan, Southeast Coast, Wide Bay and
Burnett, Darling Downs and Granite Belt Districts of Queensland and the Northern Rivers and Mid
North Coast Districts of New South Wales
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to
the area starting at Boreen Pt follow the coastline south past Noosa Heads, Caloundra, Brisbane, Surfers
Paradise, Tweed Heads, Ballina, Coffs Harbour, Nambucca Heads to Scotts Head, then west through Taylors
Arm, Bellbrook to Enmore. Then go north through Rockvale, Backwater, Red Range, Shannon Vale to
Tenterfield. From Tenterfield go west through Bonshaw to North Star, then northwest to Talwood in
Queensland. From Talwood go northeast to Southwood then east to Moonie. From Moonie, head northeast
through Kumbarilla, Canaga to Monogorilby. Then head west to Windera then go southeast to Manumbar and
then east through Cooran back to Boreen Pt. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption
This appears under Queensland Regional 2012.
It does not appear under Queensland Metro 2012.
It does not appear under New South Wales Regional 2012.
In which papers was this advertised?
20121107-SA-S-C-P-ADELAIDE & SURROUNDING DISTRICTS.
7 November 2012 to 16 November 2012
Extreme Weather events impact service in Lower Eyre and Eastern Peninsula, Flinders, North East
Pastoral, Riverland, Murray Lands, Mid North, Mount Lofty Ranges and Adelaide Metropolitan
Districts
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to
the area starting at Woods Well in South Australia then following the coastline northwest past Meningie to
Victor Harbour then around the Fleurieu Peninsula to Aldinga Beach then north through to Middle Beach
including metropolitan Adelaide. From Middle Beach follow the coastline north to Port Clinton then around the
Yorke Peninsula to Port Augusta then southwest to Port Lincoln then following the coast to Elliston. From
Elliston head northeast through to Wudinna and Buckleboo, then go north to Mount Ive. From Mount Ive head
directly east to Port Augusta then go northeast through to Hawker and Wilpena. From Wilpena head southeast
towards the NSW border town of Cockburn. Then follow the SA/NSW border south past the border of Victoria
through to Braun Rd. From Braun Rd head southwest through Karte, Gurrai, Wirha, Geranium to Netherton.
From Netherton head south to Culburra and then go southwest back to Woods Well. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under South Australia Regional 2012.
It does not appear under South Australia Metro 2012.
20120621-SA-S-C-P-ADELAIDE & SOUTH EAST REGIONAL SA.
21 June 2012 to 6 July 2012
Extreme Weather events impact service in Adelaide Metropolitan, Mount Lofty
Ranges, Mid North, Murraylands, Upper Southeast and Lower Southeast Districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Port Wakefield head north
to Nantawara, then go east through Hoyleton, Auburn, Waterloo to Robertstown.
From Robertstown head southeast to Bower then go south through Stonefield to
Sedan. From Sedan head southeast through Bowhill to Karoonda then go east
through the Billiatt Conservation Park to the South Australian and Victorian border.
Follow the South Australian border directly south to the coastline. Then continuing
along the coastline in a clockwise direction head past Port MacDonnell, Beachport,
Robe, Kingston SE, Meningie, Victor Harbor, Cape Jervis, Aldinga, Glenelg, Adelaide,
Port Gawler, Middle Beach and back to Port Wakefield. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under South Australia Statewide 2012.
It is not a statewide geographical area for South Australia.
It does not appear under South Australia Regional 2012.
It does not appear under South Australia Metro 2012.
20120621-SA-S-C-P-ADELAIDE & SOUTH EAST REGIONAL SA.
21 June 2012 to 16 July 2012
Extreme Weather events impact service in Adelaide Metropolitan, Mount Lofty
Ranges, Mid North, Murraylands, Upper Southeast and Lower Southeast Districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Port Wakefield head north
to Nantawara, then go east through Hoyleton, Auburn, Waterloo to Robertstown.
From Robertstown head southeast to Bower then go south through Stonefield to
Sedan. From Sedan head southeast through Bowhill to Karoonda then go east
through the Billiatt Conservation Park to the South Australian and Victorian border.
Follow the South Australian border directly south to the coastline. Then continuing
along the coastline in a clockwise direction head past Port MacDonnell, Beachport,
Robe, Kingston SE, Meningie, Victor Harbor, Cape Jervis, Aldinga, Glenelg, Adelaide,
Port Gawler, Middle Beach and back to Port Wakefield. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under South Australia Statewide 2012.
It is not a statewide geographical area for South Australia.
It does not appear under South Australia Regional 2012.
It does not appear under South Australia Metro 2012
20120613-NSW-E-C-P-CENTRAL & COASTAL NSW & SYDNEY
13 June 2012 to 22 June 2012
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney,
Hunter, Illawarra, South Coast, Central Tablelands, South West Slopes, Central
West Slopes and Plains districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Crowdy Head on the NSW coast
then follow the coast south past Forster, Nelson Bay, Newcastle, The Entrance,
Sydney, Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights,
then go northwest through Belowra to Anembo. From Anembo continue directly west
to the ACT border and follow the border in a clockwise direction to a point east of
Bimberi. From this point go west to Brinberi, then north through Brindabella to Wee
Jasper, then northwest to Jugiong, then north east through Binalong and Rye Park
to Rugby, then north to Reids Flat, then west northwest to Graham, then northwest
to Greenthorpe, then southwest to Tyagong, then west to Quindialla, then west
northwest to Bland. From Bland go northwest through Tullibigeal, Lake Cargelligo to
Neckarboo Station. Continue north west to the southern border of the Paroo Darling
National Park, then northeast to Darling Downs station and east through Buckinguy
to Gwabegar, then southeast to Rocky Glen and south through Purlewaugh to
Binnaway, continue east southeast through Murrurundi and Timor to Elliston and
east to Knorrit Flat, then northeast to Elands, then southeast back to the NSW coast
at Crowdy Head. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
Sydney Metropolitan, Greater Sydney,
20120613-NSW-E-CHunter, Illawarra, South Coast, Central Extreme
P-CENTRAL-&13/06/2012 19/06/2012 Tablelands, South West Slopes, Central Weather
COASTAL-NSW-&West Slopes and Plains Districts of New Conditions
SYDNEY
South Wales
This appears under New South Wales State-wide 2012.
It is not a statewide geographical area.
It does not appear under New South Wales Metro 2012 despite being titled Sydney Metropolitan.
It does not appear under New South Wales Regional 2012.
It does not appear under Australian Capital Territory Regional 2012.
In which papers was this advertised?
The online listing shows exemption dates from June 13 to 19 2012.
The notice shows exemption dates June 13 to June 22 2012.
The exemption is not valid from June 20 to 22 2012.
20120611-WA-S-C-P-PERTH & REGIONAL WA SOUTH
11 June 2012 to 29 June 2012
Extreme Weather events impact service in Greater Perth, Lower West, Central
Wheat Belt, South West, Great Southern and South Coastal Districts
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Lancelin on the WA coast head
east north east through Danadaragan, Watheroo to Maya. From Maya head east to the
Goodlands Nature Reserve then go southeast to Bonnie Rock. From Bonnie Rock head
east southeast to Koolyanobbing then south to Marvel Loch then southwest to King
Rocks then south east through Holt Rock, Varley and Lake King. From Lake King head
west through Newdegate and Lake Grace then south to Pingrup through to Ongerup.
From Ongerup go southeast through Gairdner, Bremmer Bay to Hood Point on the
West Australian coastline. From Hood Point follow the coastline west past Cape Knob,
Cape Richie, Cheyne Beach, Albany, Cliffy Head, Augusta, Cape Naturaliste, Busselton,
Bunbury, Mandurah, Fremantle, Perth, Two Rocks back to Lancelin. All suburbs and
towns including metropolitan Perth, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This is advertised under Western Australia Statewide 2012.
It is not a statewide geographical area.
It is not listed under Western Australia Metro 2012.
It is not listed under Western Australia Regional 2012.
20120611-WA-S-C-P-PERTH & REGIONAL WA SOUTH
11 June 2012 to 20 July 2012
Extreme Weather events impact service in Greater Perth, Lower West, Central
Wheat Belt, South West, Great Southern and South Coastal Districts
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Lancelin on the WA coast head
east north east through Danadaragan, Watheroo to Maya. From Maya head east to the
Goodlands Nature Reserve then go southeast to Bonnie Rock. From Bonnie Rock head
east southeast to Koolyanobbing then south to Marvel Loch then southwest to King
Rocks then south east through Holt Rock, Varley and Lake King. From Lake King head
west through Newdegate and Lake Grace then south to Pingrup through to Ongerup.
From Ongerup go southeast through Gairdner, Bremmer Bay to Hood Point on the
West Australian coastline. From Hood Point follow the coastline west past Cape Knob,
Cape Richie, Cheyne Beach, Albany, Cliffy Head, Augusta, Cape Naturaliste, Busselton,
Bunbury, Mandurah, Fremantle, Perth, Two Rocks back to Lancelin. All suburbs and
towns including metropolitan Perth, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This is advertised under Western Australia Statewide 2012.
It is not a statewide geographical area.
It is not listed under Western Australia Metro 2012.
It is not listed under Western Australia Regional 2012.
20120605-WA-S-C-P-ALBANY & SOUTH COASTAL DISTRICT
5 June 2012 to 15 June 2012
Extreme Weather events impact service in Albany and South Coastal District
20120605-WA-S-C-P-ALBANYAlbany and South
05/06/2012 10/06/2012
SOUTH-COASTAL
Coastal Districts
Extreme Weather
Conditions
The online listing shows exemption dates from June 5 to June 10 2012.
The notice shows exemption dates from June 5 to 15 2012.
The exemption is not valid from June 11 to 15 2012.
20120605-VIC-S-C-P-GREATER MELBOURNE & GIPPSLAND & NTH EAST VICTORIA.
5 June 2012 to 15 June 2012
Extreme Weather events impact service in Greater Melbourne, Central, West and
South Gippsland and East Gippsland Districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Cape Howe on the coast at the
Victoria/New South Wales border then following the coastline southwest past Lakes
Entrance to Port Welshpool then continue to follow the coast west to Port Franklin.
From Port Franklin continue following the coastline in a clockwise direction around
Wilsons Promontory to Shallow Inlet, and then continue along the coastline west to
Cape Liptrap, then northwest to San Remo encompassing Phillip Island and French
Island then along the coast to Corinella, Hastings, Cape Schanck and Point Nepean.
Continue to follow the coastline around Port Phillip Bay past Rosebud, Mornington,
Frankston, Melbourne, Geelong, and Queenscliff to Torquay. From Torquay head
northwest to Bannockburn then go northeast through Anakie East, Balliang to Parwan
then east northeast to Melton. From Melton go north through Toolern Vale to Gisborne,
then continue northeast through Riddells Creek and Bolinda to Darraweit Guim, then
south southeast to Kalkallo, then east to Kinglake Central, continue east southeast
through Kinglake East to Toolangi then northeast to Marysville. From Marysville,
continue northeast through Jamieson, Mirimbah, Harrietville to Falls Creek Alpine
Village. From Falls Creek Alpine Village go east to Glen Valley then southeast through
Benambra and Gelantipy to Goongerah then east to Buldah and then directly north
to the Victoria/New South Wales border then follow the border southeast back to the
coast at Cape Howe. All suburbs, towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
This appears under Victoria Statewide 2012.
It is not a statewide geographical area.
It does not appear under Victoria Metro 2012.
It does not appear under Victoria Regional 2012.
20120605-VIC-S-C-P-GREATER MELBOURNE & GIPPSLAND & NTH EAST VICTORIA
5 June 2012 to 15 June 2012
Extreme Weather events impact service in Greater Melbourne, Central, West and
South Gippsland and East Gippsland Districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Cape Howe on the coast at the
Victoria/New South Wales border then following the coastline southwest past Lakes
Entrance to Port Welshpool then continue to follow the coast west to Port Franklin.
From Port Franklin continue following the coastline in a clockwise direction around
Wilsons Promontory to Shallow Inlet, and then continue along the coastline west to
Cape Liptrap, then northwest to San Remo encompassing Phillip Island and French
Island then along the coast to Corinella, Hastings, Cape Schanck and Point Nepean.
Continue to follow the coastline around Port Phillip Bay past Rosebud, Mornington,
Frankston, Melbourne, Geelong, and Queenscliff to Torquay. From Torquay head
northwest to Bannockburn then go northeast through Anakie East, Balliang to Parwan
then east northeast to Melton. From Melton go north through Toolern Vale to Gisborne,
then continue northeast through Riddells Creek and Bolinda to Darraweit Guim, then
south southeast to Kalkallo, then east to Kinglake Central, continue east southeast
through Kinglake East to Toolangi then northeast to Marysville. From Marysville,
continue northeast through Jamieson, Mirimbah, Harrietville to Falls Creek Alpine
Village. From Falls Creek Alpine Village go east to Glen Valley then southeast through
Benambra and Gelantipy to Goongerah then east to Buldah and then directly north
to the Victoria/New South Wales border then follow the border southeast back to the
coast at Cape Howe. All suburbs, towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption
This appears twice on the listings.
20120528-VIC-S-C-P-NORTH WEST MELBOURNE METRO.
28 May 2012 to 1 June 2012
Extreme Weather events impact service in Metropolitan North Western
Melbourne
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Point Gellibrand, follow the
coastline west and south west to Point Cook through to Werribee South, Beacon
Point and Point Wilson. From Point Wilson head directly north to Little River then
go northeast to Melton and on through to Toolern Vale, Gisborne, Riddells Creek,
Bolinda and Daraweit Guim. From Daraweit Guim head southeast and continue
through to Kinglake West, Kinglake and Ringwood. From Ringwood head west to
Burwood, Camberwell, Hawthorn and Richmond then go north to Collingwood. From
Collingwood go west through to Carlton, North Melbourne and Footscray. From
Footscray head south to the Yarra River and on through to Newport Power Station
and Williamstown, back to Point Gellibrand. All suburbs and towns off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in
this exemption.
This appears under Victoria Metro 2012.
It does not appear under Victoria Regional 2012.
20120501-QLD-E-C-P-BRISBANE AND GREATER BRISBANE.
01 May 2012 to 08 May 2012
Extreme Weather events impact service in the Southeast districts of Darling Downs
& Granite Belt, Wide Bay & Burnett and the Southeast Coast.
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to
the area starting at Maroochydore follow the coastline south past Caloundra, Redcliffe, Brisbane, Southport,
Surfers Paradise to Currumbin Creek then go south to the New South Wales border, then follow the border south
west to Bonshaw. From Bonshaw go west into New South Wales to North Star heading northwest back into
Queensland to Talwood. From Talwood go northeast through Westmar, Southwood to Moonie. Then go east
through Pittsworth to Coleyville. From Coleyville head north through Mutdapilly, Amberley to Borallon, then
northeast to the Brisbane Forest National Park. Follow the western boundary of the national park north, then go
west to Daguilar Range, northeast to Ocean View, then north through Wamuran to Peachester, then northwest
through Conondale to Imbil then southeast to Yandins, south to Woombye and east back to Maroochydore. All
suburbs and towns off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under Queensland Statewide 2012.
It does not appear under Queensland Metro 2012.
It does not appear under Queensland Regional 2012.
It does not appear under New South Wales Regional 2012.
In which papers was this advertised?
20120420-NSW-E-C-P-NORTHERN NSW.
20 April 2012 to 4 May 2012
Extreme Weather events impact service in North West Slopes and Plains,
Northern Rivers, Northern Tablelands, Mid North Coast and Upper Western
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Tweed Heads follow the coast
line south past, Ballina, Coffs Harbour, and Port Macquarie to Crowdy Head, then
northwest through Comboyne and Yarras to Yarrowitch, southwest to Nowendoc,
then west through Willow Tree to Coolah Tops National Park, northwest through
Premer to Tambar Springs, then north to Goohi, northwest to Pilliga and west
northwest to Boorama. From Boorama go southwest through Byrock to Tilpa then
north to Wanaaring and north northeast to Hungerford on the the NSW/QLD state
border, then follow the border east to Mungindi, then go northeast to Boomi, then
southeast to Coolatai, east to Torrington, southeast to Jackadgery, then north
through Drake to Tooloom, northeast to Woodenbong and follow the Lindesay
Highway to the NSW/QLD state border and follow the border back to the coast at
Tweed Heads.. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption
This appears under New South Wales Regional 2012.
It does not appear under Queensland Regional 2012, despite having 07 numbers.
In which papers was this advertised?
20120418-NSW-E-C-P-CENTRAL & COASTAL NSW & SYDNEY.
18 April 2012 to 11 May 2012
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney,
Hunter, Illawarra, South Coast, Central Tablelands, South West Slopes, Central
West Slopes and Plains districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Crowdy Head on the NSW coast
then follow the coast south past Forster, Nelson Bay, Newcastle, The Entrance,
Sydney , Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights,
then go northwest through Belowra to Anembo. From Anembo continue directly west
to the ACT border and follow the border in a clockwise direction to a point east of
Bimberi. From this point go west to Brinberi, then north through Brindabella to Wee
Jasper, then northwest to Jugiong, then north east through Binalong and Rye Park
to Rugby, then north to Reids Flat, then west northwest to Graham, then northwest
to Greenthorpe, then southwest to Tyagong, then west to Quindialla, then west
northwest to Bland. From Bland go northwest through Tullibigeal, Lake Cargelligo to
Neckarboo Station. Continue north west to the southern border of the Paroo Darling
National Park, then northeast to Darling Downs station and east through Buckinguy
to Gwabegar, then southeast to Rocky Glen and south through Purlewaugh to
Binnaway, continue east southeast through Murrurundi and Timor to Elliston and
east to Knorrit Flat, then northeast to Elands, then southeast back to the NSW coast
at Crowdy Head. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Statewide 2012.
It is not a statewide geographical area.
It does not appear under New South Wales Metro 2012.
It does not appear under New South Wales Regional 2012.
It does not appear under Australian Capital Territory Regional 2012.
In which papers was this advertised?
20120315-SA-S-C-P-ADELAIDE METRO MURRAY BRIDGE & STH CENTRAL COAST
15 March 2012 to 26 March 2012
Extreme Weather events impact service in Adelaide Metro, Murray Bridge and
South Central Coast
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Middle Beach then northeast
to Gawler, then south east to One Tree Hill, Kersbrook, Birdwood, Kulde, Peake,
Netherton and Coonalpyn, then west to Meningie and follow the coastline in a
clockwise direction through The Coorong, Goolwa, Victor Harbor, Cape Jervis, Aldinga
Beach, Glenelg and back to Middle Beach. All suburbs and towns off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in
this exemption
This appears under South Australia Metro 2012.
It does not appear under South Australia Regional 2012.
20120314-NT-S-C-P-NT TOP END & KIMBERLEY.
14 March 2012 to 23 March 2012
Extreme Weather events impact service in Kimberley, Darwin – Daly, Arnhem, Roper
– McArthur and Victoria River districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at; Cape Stewart on the coast east of
Darwin, head south to Black Mountain then southeast to Port Roper, follow the coast
south to the Queensland border then south to Wollogorang, then west to the Buchanan
Highway, then south to Kulingalimpa, then northwest to the WA border, then south to
Tanami Road, then west to the Gibson Desert, then north to Halls Creek and Kununurra,
then north west to Mitchell River National Park and the coast, then follow the coastline
in a clockwise direction past Darwin back to Cape Stewart. All suburbs and towns,
off shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under Northern Territory Metro 2012.
It does not appear under Northern Territory Regional 2012.
It does not appear under Western Australia Regional 2012.
In which papers was this advertised?
20120309-QLD-E-C-P-CENTRAL & STH QLD & NTH NSW FLOOD RECOVERY.
9 March 2012 to 13 April 2012
Extreme Weather events impact service in Capricornia, Central Highlands Coalfields,
Central West, Channel Country, Maranoa and Warrego, Darling Downs and Granite Belt, Wide Way
and Burnett, Southeast Coast in QLD and Northern Rivers in NSW
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to
the area starting at Stanage on the Torilla Peninsula follow the QLD coastline southeast past Rockhampton,
Bundaberg and Maryborough to Caloundra, Brisbane and Surfers Paradise to the Queensland and NSW border
and on through Tweed Heads, Brunswick Heads, Byron Bay, Lennox Head, Broadwater. Then West through
Coraki, Yorklea, Mallanganee, Drake, Tenterfield, Mole River, Bonshaw, Yetman, North Star, Toobeah,
Talwood and Thallon to Glendalough Gate on the Queensland/New South Wales state border. From
Glendalough Gate follow the state border west to Cameron Corner where the border meets South Australia and
then follow the border north to Haddon Corner, then west to Peoppel Corner where it meets the Northern
Territory border, then follow the border north to the top of the Simpson Desert National Park then go east to
Diamantina Lakes, north to Kynuna, then east to Sesbania Station, southeast to Dunrossie Station and then east
to Carmichael Station, southeast to Peak Range National Park, east through Middlemount to Tooloombah then
northeast back to Stanage. All suburbs and towns off shore islands and coastal areas serviced by Telstra within
these boundaries are encompassed in this exemption.
This appears under Queensland Regional 2012.
It does not appear under Queensland Metro 2012.
It does not appear under New South Wales Regional 2012.
20120229-VIC-S-C-P-RIVERINA SNOWY.
29 February 2012 to 16 March 2012
Extreme Weather events impact service in Riverina, South Coast and Snowy
Mountain Districts of New South Wales & Victoria
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Wallaga Lake on the NSW coast,
then following the coast south to the NSW/VIC border, then follow the NSW/VIC
border northwest to Bendoc, then southwest to Bonang, then northwest back to
the NSW/VIC border at Barry Way, then follow the NSW/VIC border west to where
it meets the Murray River. From this point continue northwest past Mitta Mitta
to Dederang, then north northwest through Yackandandah to Barnawartha, then
northwest to Rutherglen, then southwest to Norong, then northwest into New South
Wales through Rennie to Savernake and then west to Blighty. From Blighty southwest
to Mathoura, then northwest through Caldwell and Moulamein to Balranald, then
north to the Cobb Highway at Mount Manara Station, then east to Yathong Nature
Reserve and then following the western boundary anti clockwise to Wallanthery,
then head southeast to Rankins Springs, then northeast to Tullibigeal, then east to
Burcher and then southeast to Marsden. From Marsden head southwest to Wyalong
and southeast to Bribbaree, then east to Godfreys Creek, then southeast through
Frogmore to Phils Creek, then southwest to Jugiong, then south through Tumorrama
and Lacmalac to Talbingo, then southeast to Shannons Flat, then northeast to
Jerangle, then south to Numerella and finally southeast back to Wallaga Lake on the
coast. All suburbs and towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Victoria Regional 2012.
It does not appear under New South Wales Regional 2012.
In which papers was this advertised?
20120229-VIC-S-C-P-RIVERINA SNOWY
29 February 2012 to 13 April 2012
Extreme Weather events impact service in Riverina, South Coast and Snowy
Mountain Districts of New South Wales & Victoria
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Wallaga Lake on the NSW coast,
then following the coast south to the NSW/VIC border, then follow the NSW/VIC
border northwest to Bendoc, then southwest to Bonang, then northwest back to
the NSW/VIC border at Barry Way, then follow the NSW/VIC border west to where
it meets the Murray River. From this point continue northwest past Mitta Mitta
to Dederang, then north northwest through Yackandandah to Barnawartha, then
northwest to Rutherglen, then southwest to Norong, then northwest into New South
Wales through Rennie to Savernake and then west to Blighty. From Blighty southwest
to Mathoura, then northwest through Caldwell and Moulamein to Balranald, then
north to the Cobb Highway at Mount Manara Station, then east to Yathong Nature
Reserve and then following the western boundary anti clockwise to Wallanthery,
then head southeast to Rankins Springs, then northeast to Tullibigeal, then east to
Burcher and then southeast to Marsden. From Marsden head southwest to Wyalong
and southeast to Bribbaree, then east to Godfreys Creek, then southeast through
Frogmore to Phils Creek, then southwest to Jugiong, then south through Tumorrama
and Lacmalac to Talbingo, then southeast to Shannons Flat, then northeast to
Jerangle, then south to Numerella and finally southeast back to Wallaga Lake on the
coast. All suburbs and towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Victoria Regional 2012.
It does not appear under New South Wales Regional 2012.
In which papers was this advertised?
20120221-NSW-E-C-P-NSW COAST & GREATER SYDNEY.
21 February 2012 to 13 April 2012
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney,
Hunter, Illawarra, South Coast, Central Tablelands, South West Slopes, Central
West Slopes and Plains districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Crowdy Head on the NSW coast
then follow the coast south past Forster, Nelson Bay, Newcastle, The Entrance,
Sydney , Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights,
then go northwest through Belowra to Anembo. From Anembo continue directly west
to the ACT border and follow the border in a clockwise direction to a point east of
Bimberi. From this point go west to Brinberi, then north through Brindabella to Wee
Jasper, then northwest to Jugiong, then north east through Binalong and Rye Park
to Rugby, then north to Reids Flat, then west northwest to Graham, then northwest
to Greenthorpe, then southwest to Tyagong, then west to Quindialla, then west
northwest to Bland. From Bland go northwest through Tullibigeal, Lake Cargelligo to
Neckarboo Station. Continue north west to the southern border of the Paroo Darling
National Park, then northeast to Darling Downs station and east through Buckinguy
to Gwabegar, then southeast to Rocky Glen and south through Purlewaugh to
Binnaway, continue east southeast through Murrurundi and Timor to Elliston and
east to Knorrit Flat, then northeast to Elands, then southeast back to the NSW coast
at Crowdy Head. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2012.
It does not appear under New South Wales Metro 2012.
It does not appear under Australian Capital Territory Regional 2012.
In which papers was this advertised?
20120221-NSW-E-C-P-NSW COAST & GREATER SYDNEY.
21 February 2012 to 23 March 2012
Extreme Weather events impact service in Sydney Metropolitan, Greater Sydney,
Hunter, Illawarra, South Coast, Central Tablelands, South West Slopes, Central
West Slopes and Plains districts.
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Crowdy Head on the NSW coast
then follow the coast south past Forster, Nelson Bay, Newcastle, The Entrance,
Sydney , Wollongong, Kiama, Jervis Bay and Batemans Bay to Wallaga Lake Heights,
then go northwest through Belowra to Anembo. From Anembo continue directly west
to the ACT border and follow the border in a clockwise direction to a point east of
Bimberi. From this point go west to Brinberi, then north through Brindabella to Wee
Jasper, then northwest to Jugiong, then north east through Binalong and Rye Park
to Rugby, then north to Reids Flat, then west northwest to Graham, then northwest
to Greenthorpe, then southwest to Tyagong, then west to Quindialla, then west
northwest to Bland. From Bland go northwest through Tullibigeal, Lake Cargelligo to
Neckarboo Station. Continue north west to the southern border of the Paroo Darling
National Park, then northeast to Darling Downs station and east through Buckinguy
to Gwabegar, then southeast to Rocky Glen and south through Purlewaugh to
Binnaway, continue east southeast through Murrurundi and Timor to Elliston and
east to Knorrit Flat, then northeast to Elands, then southeast back to the NSW coast
at Crowdy Head. All suburbs and towns, off shore islands and coastal areas serviced
by Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Statewide 2012.
It does not appear under New South Wales Regional 2012.
It does not appear under New South Wales Metro 2012.
It does not appear under Australian Capital Territory Regional 2012.
In which papers was this advertised?
20120214-NSW-S-C-P-COOMA BEGA.
14 February 2012 to 24 February 2012
Extreme Weather events impact service in South Coast and Snowy Mountain
Districts of New South Wales & Victoria
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Wallaga Lake heights follow the
New South Wales coastline south to the Victorian border at Cape Howe, then follow
the New South Wales and Victorian state borders northwest to the Monaro Highway,
then go southwest into Victoria to Chandlers Creek, then northwest to Bonang and
north back to the state borders, then continue to follow the state borders to Tom
Groggin, then go northeast to Cabramurra, east through Shannons Flat to Bredbo,
then northeast to Jerangle, southeast through Belowra to Wandella and then
east southeast back to the coast at Wallaga Lake Heights. All suburbs, towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are
encompassed in this exemption.
This appears under New South Wales Regional 2012.
It does not appear under Victoria Regional 2012.
In which papers was this advertised?
20120125-QLD-E-C-P-SE QUEENSLAND & NTH NSW FLOODS
25 January 2012 to 9 March 2012
Extreme Weather events impact service in South East Coast, Wide Bay and
Burnett, Darling Downs and Granite Belt in QLD and Northern Rivers and Mid
North Coast of NSW
Telstra services encompassed in this exemption are in the area bounded by
and including, but are not limited to the area starting at Rainbow Beach follow
the coastline south past Noosa Heads, Caloundra, Brisbane, Surfers Paradise,
Tweed Heads, Ballina, Coffs Harbour, and Port Macquarie to Crowdy Head, then
northwest through Comboyne, Yarras to Yarrowitch. Then go north through Moona
Plains, Enmore, Rockvale, Backwater, red Range, Shannon Vale, to Tenterfield. From
Tenterfield, go west through Bonshaw to North Star, then northwest to Talwood
in Queensland. From Talwood go northeast to Southwood then east to Moonie,
northeast to Cecil Plains, southeast to Brookstead, east to Cambooya then north to
Wyreema, east to Hodgson Vale, southeast to Pilton, east to Rosevale then northeast
through Coleyville to Mutdapilly then north to Amberley, northwest to Glamorgan
Vale and Esk then north through Toogoolawah to Jimna. From Jimna head northwest
through Glastonbury to Glenwood then go east through Tin Can Bay back to Rainbow
Beach. All suburbs and towns, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption
This appears under Queensland Regional 2012.
It does not appear under Queensland Metro 2012.
It does not appear under New South Wales Regional 2012.
In what papers was this advertised?
20120125-QLD-E-C-P-SE QUEENSLAND & NTH NSW FLOODS
25 January 2012 to 24 February 2012
Extreme Weather events impact service in South East Coast, Wide Bay and Burnett, Darling
Downs and Granite Belt in QLD and Northern Rivers and Mid North Coast of NSW
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to
the area starting at Rainbow Beach follow the coastline south past Noosa Heads, Caloundra, Brisbane, Surfers
Paradise, Tweed Heads, Ballina, Coffs Harbour, and Port Macquarie to Crowdy Head, then northwest through
Comboyne, Yarras to Yarrowitch. Then go north through Moona Plains, Enmore, Rockvale, Backwater, red
Range, Shannon Vale, to Tenterfield. From Tenterfield, go west through Bonshaw to North Star, then northwest
to Talwood in Queensland. From Talwood go northeast to Southwood then east to Moonie, northeast to Cecil
Plains, southeast to Brookstead, east to Cambooya then north to Wyreema, east to Hodgson Vale, southeast to
Pilton, east to Rosevale then northeast through Coleyville to Mutdapilly then north to Amberley, northwest to
Glamorgan Vale and Esk then north through Toogoolawah to Jimna. From Jimna head northwest through
Glastonbury to Glenwood then go east through Tin Can Bay back to Rainbow Beach. All suburbs and towns, off
shore islands and coastal areas serviced by Telstra within these boundaries are encompassed in this exemption.
This appears under Queensland Statewide 2012.
It is not a statewide geographical area.
It does not appear under Queensland Regional 2012.
It does not appear under Queensland Metro 2012.
It does not appear under New South Wales Regional 2012.
In which papers was this advertised?
20120124-NT-S-C-P-DARWIN.
24 January 2012 to 6 February 2012
Extreme Weather events impact service in Darwin
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to
the area starting at Gunn Point go southeast to Middle Point, then southwest through Noonamah to Berry
Springs. From Berry Springs follow the coastline of Port Darwin then Hope Inlet and Shoal Bay past Palmerston
and Lee Pt back to Gunn Point. All suburbs, towns, off shore islands and coastal areas serviced by Telstra within
these boundaries are encompassed in this exemption.
This appears under Northern Territory Metro 2012.
It does not appear under Northern Territory Regional 2012.
Berry Springs is 57 km from Darwin.
20120123-WA-S-C-P-PERTH AND SOUTHWEST DISTRICTS
23 January 2012 to 20 February 2012
Extreme Weather events impact service in Perth and Lower West region of Western
Australia
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Lancelin on the WA coast head
east north east through Lake Hinds to Beacon. Then go south through Bencubbin,
Trayning to Kellerberrin. From Kellerberrin head southwest through Quairading,
Brookton, Wandering to Boddington. Then go south through Marradong, Bowelling
to Dinninup. Then go east to Balingup. From Balingup head northeast through Kirup
to Donnybrook. Then go east to the WA Coastline of Geographe Bay. From Geographe
Bay on the WA coastline head north past Binningup, Preston Beach,Mandurah,
Rockingham, Fremantle, Perth, Quinns Rocks and continue following the coastline
north back to Lancelin. All suburbs and towns, off shore islands and coastal areas
serviced by Telstra within these boundaries are encompassed in this exemption
This appears under Western Australia Metro 2012.
It does not appear under Western Australia Regional 2012.
20120123-NSW-E-C-P-CENTRAL SOUTH
23 January 2012 to 17 February 2012
Extreme Weather events impact service in Southern Tablelands and ACT Districts
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Campbelltown, then go south
to Appin, then southwest to Mittagong, then south to Fitzroy Falls, then follow the
western boundaries of the Morton, Bundawang and Dena National Park to Snowball,
then go west to Anembo. From Anembo continue directly west to the ACT border and
follow the border in a clockwise direction to a point east of Bimberi. From this point
go west to Brinberi, then north through Brindabella to Wee Jasper, then northwest
to Jugiong, then north east through Binalong and Rye Park to Rugby, then north to
Reids Flat, then west northwest to Graham, then northwest to Greenthorpe, then
southwest to Tyagong, then west to Quindialla, then west northwest to Bland. From
Bland go northwest through Tullibigeal and Lake Cargelligo to Mount Hope, then
north to Salt Creek station then northeast to Bobadah, then east northeast to
Tottenham and southeast through Albert and Peak Hill to Cumnock, then east to
Euchareena, then southeast to Hill End. From Hill End go east southeast to Sofala,
then south southeast to Limekilns, then southeast through Meadow Flat to Rydal,
then south southwest to Ginkin, then southeast to Nattai, then northeast to Cobbitty,
then south east back to Campbelltown. All suburbs and towns serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2012.
It does not appear under Australian Capital Territory Metro 2012.
It does not appear under Australian Capital Territory Regional 2012.
It does not appear under Australian Capital Territory Statewide 2012.
In which papers was this advertised?
20120123-WA-S-C-P-PERTH AND SOUTHWEST DISTRICTS.
23 January 2012 to 8 February 2012
Extreme Weather events impact service in Perth and Lower West region of Western
Australia
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Lancelin on the WA coast head east
north east through Lake Hinds to Beacon. Then go south through Bencubbin, Trayning
to Kellerberrin. From Kellerberrin head southwest through Quairading, Brookton,
Wandering to Boddington. Then go south through Marradong, Bowelling to Dinninup.
Then go east to Balingup. From Balingup head northeast through Kirup to Donnybrook.
Then go east to the WA Coastline of Geographe Bay. From Geographe Bay on the
WA coastline head north past Binningup, Preston Beach,Mandurah, Rockingham,
Fremantle, Perth, Quinns Rocks and continue following the coastline north back to
Lancelin. All suburbs and towns, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption
This appears under Western Australia Statewide 2012.
It is not a statewide geographical area.
It does not appear under Western Australia Metro 2012.
It does not appear under Western Australia Regional 2012.
20120123-NSW-E-C-P-CENTRAL SOUTH.
23 January 2012 to 3 February
Extreme Weather events impact service in Southern Tablelands and ACT Districts
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Campbelltown, then go south
to Appin, then southwest to Mittagong, then south to Fitzroy Falls, then follow
the western boundaries of the Morton, Bundawang and Dena National Park to
Snowball, then go west to Anembo. From Anembo continue directly west to the ACT
border and follow the border in a clockwise direction to a point east of Bimberi. From
this point go west to Brinberi, then north through Brindabella to Wee Jasper, then
northwest to Jugiong, then north east through Binalong and Rye Park to Rugby, then
north to Reids Flat, then west northwest to Graham, then northwest to Greenthorpe,
then southwest to Tyagong, then west to Quindialla, then west northwest to Bland.
From Bland go northwest through Tullibigeal and Lake Cargelligo to Mount Hope,
then north to Salt Creek station then northeast to Bobadah, then east northeast
to Tottenham and southeast through Albert and Peak Hill to Cumnock, then east
to Euchareena, then southeast to Hill End. From Hill End go east southeast to
Sofala, then south southeast to Limekilns, then southeast through Meadow Flat to
Rydal, then south southwest to Ginkin, then southeast to Nattai, then northeast to
Cobbitty, then south east back to Campbelltown. All suburbs and towns serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Regional 2012.
It does not appear under Australian Capital Territory Metro 2012.
It does not appear under Australian Capital Territory Regional 2012.
It does not appear under Australian Capital Territory Statewide 2012.
In which papers was this advertised?
20120123-NSW-E-C-P-CENTRAL SOUTH.
23 January 2012 to 6 March 2012
Ongoing Extreme Weather events impact service in Southern Tablelands and
ACT Districts
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Campbelltown, then go south
to Appin, then southwest to Mittagong, then south to Fitzroy Falls, then follow the
western boundaries of the Morton, Bundawang and Dena National Park to Snowball,
then go west to Anembo. From Anembo continue directly west to the ACT border and
follow the border in a clockwise direction to a point east of Bimberi. From this point
go west to Brinberi, then north through Brindabella to Wee Jasper, then northwest
to Jugiong, then north east through Binalong and Rye Park to Rugby, then north to
Reids Flat, then west northwest to Graham, then northwest to Greenthorpe, then
southwest to Tyagong, then west to Quindialla, then west northwest to Bland. From
Bland go northwest through Tullibigeal and Lake Cargelligo to Mount Hope, then
north to Salt Creek station then northeast to Bobadah, then east northeast to
Tottenham and southeast through Albert and Peak Hill to Cumnock, then east to
Euchareena, then southeast to Hill End. From Hill End go east southeast to Sofala,
then south southeast to Limekilns, then southeast through Meadow Flat to Rydal,
then south southwest to Ginkin, then southeast to Nattai, then northeast to Cobbitty,
then south east back to Campbelltown. All suburbs and towns serviced by Telstra
within these boundaries are encompassed in this exemption.
20120123-NSW-E-C-PCENTRAL-SOUTHEXTENSION-ONGOING
Southern Tablelands region of Extreme
23/01/2012 21/02/2012 New South Wales and
Weather
Australian Capital Territory Conditions
This appears under New South Wales Regional 2012.
It does not appear under Australian Capital Territory Metro 2012.
It does not appear under Australian Capital Territory Regional 2012.
It does not appear under Australian Capital Territory Statewide 2012.
In which papers was this advertised?
The online listing has the exemption dates as January 23 to February 21 2012.
The notice has the exemption dates as January 23 to March 6 2012.
The exemption is invalid from February 22 to March 6 2012, including February 29.
20120117-QLD-E-C-P-SOUTH EAST QLD & TWEED HEADS
17 January 2012 to 23 January 2012
Extreme Weather events impact service in Southeast Coast, Tweed Heads and
surrounding area
Telstra services encompassed in this exemption are in the area bounded by and including, but are not limited to
the area starting at Lytton follow the coastline south past Wynnum, Surfers Paradise, Tweed Heads to Lennox
Heads. Then go north west through Bexhill, The Channon to Nimbin. From Nimbin head north through
Chillingham to Springbrook. Then go west through Hill View, Rathdowney to Croftby. From Croftby head
northwest through Moogerah, Aratula to Rosevale, then go northeast through Coleyville, Mutdapilly, Loamside,
Goodna, Waco, Oxley to Rocklea. Then go north through Bulimba to the Brisbane River. Follow the Brisbane
River northwest back to Lytton. All suburbs and towns, off shore islands and coastal areas serviced by Telstra
within these boundaries are encompassed in this exemption.
This appears under Queensland Regional 2012.
It does not appear under New South Wales Regional 2012.
In which papers was this advertised?
20120110-WA-S-C-P-TROPICAL CYCLONE HEIDI.
10 January 2012 to 3 February 2012
Extreme Weather events impact service in Pilbara District
20120110-WA-S-C-PTROPICAL-CYCLONE-HEIDI&-EXT
10/01/2012 10/02/2012
The Pilbara Region of Extreme Weather
Western Australia
Conditions
The online listing shows the exemption dates as January 10 to February 10 2012.
The exemption notice shows the dates as January 10 to February 3 2012.
The exemption is invalid from February 4 to February 10 2012.
20120109-NSW-E-C-P-SYDNEY NORTH
9 January 2012 to 16 January 2012
Extreme Weather events impact service in Sydney Metropolitan and Central
Tablelands
Telstra services encompassed in this exemption are in the area bounded by
and including, but are not limited to the area starting at Palm Beach follow the
coastline south past Mona Vale and Dee Why to Manly and across North Harbour to
Mossman. Then follow the coastline to Cremorne Point, Kirribilli, Blues Point, Balls
Head Reserve. From Balls Head Reserve cross the Parramatta River to Drummoyne
then head south west to Five Dock, Burwood and Enfield. From Enfield head west
to Sefton through Canley Heights, Wetherill Park and Horsley Park. From Horsley
Park head southwest to Badgetys Creek, Luddenham and Warragamba. Then go
northwest to Katoomba and Hampton. From Hampton head north to Portland
through to Capertee, Kandos and Rylstone. From Rylstone head east over the Great
Dividing Range to Putty and Wollombi. From Wollombi head south to Bucketty, St
Albans and Wisemans Ferry. Then go southeast to Cowan then east back to Palm
Beach. All suburbs and towns, off shore islands and coastal areas serviced by
Telstra within these boundaries are encompassed in this exemption.
This appears under New South Wales Metro 2012.
It does not appear under New South Wales Regional 2012.
20120105-WA-S-C-P-PERTH & REGIONAL WA SOUTH.
5 January 2012 to 18 January 2012
Extreme Weather events impact service in Perth, Lower West and South West
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Two Rocks head southeast
through Bullsbrook, Gidgegannup to Chidlow then southwest through Mundaring
Weir, Pickering Brook to Byford then south to Dwellingup then southeast to Marradong,
Quindanning and Darkan. From Darkan head south to Dinninup, through to Pemberton
and Windy Harbour of the D’Entrecasteaux National Park. From Windy Harbour follow
the coastline west to Augusta and then continue to follow the Coastline north back
to Two Rocks. All suburbs and towns including metropolitan Perth, off shore islands
and coastal areas serviced by Telstra within these boundaries are encompassed in
this exemption.
This appears under Western Australia Statewide 2012.
It is not a statewide geographical area.
It does not appear under Western Australia Regional 2012.
It does not appear under Western Australia Metro 2012.
20111206-WA-S-C-P-PERTH & SOUTHWEST WA.
6 December 2011 to 16 December 2011
Extreme Weather events impact service in Perth and the districts of Central West,
South West, South Coastal, Great Southern and the Central Wheat Belt
Telstra services encompassed in this exemption are in the area bounded by and
including, but are not limited to the area starting at Cape Burney on the WA coastline go
north northeast through Nabawa and Naraling to Rockwell, then go southeast through
Mullewa, Canna , Morawa and Perenjori to Maya, then go east to Goodlands Nature
Reserve, south through Mollerin to Gabbin, further south to Tammin, southwest through
Youndegin to Balkuling then south to Bally Bally, west through Dale to the Wungong
Regional Park, then south through Dwellingup to Collie, southeast to Kulikup, south to
Tonebridge and then southwest through Shannon National Park to Windy Harbour on
the WA coastline. From Windy Harbour follow the WA coast firstly northwest to Cape
Leeuwin then north to Cape Naturaliste then past Busselton, Bunbury, Mandurah, Perth
and Lancelin back to Cape Burney.
This appears under Western Australia State-wide 2011.
It is not a statewide geographical area.
It is not listed under Perth Metro 2011.
It is not listed under Perth Regional 2011.
ANALYSIS OF TELSTRA
MASS SERVICE
DISRUPTION NOTICES
LISTED ON TELSTRA
WEBSITE AS AT JUN 18
2015
366 NOTICES ARE
LISTED
ONLINE
LISTING
IDENTIFIER
20150527
20150518
20150504
20150423
20150423
20150420
20150420
20150420
20150413
20150413
20150413
20150323
20150323
20150323
20150303
20150223
20150223
20150223
20150223
20150223
20150223
20150223
20150223
20150223
20150216
20150216
20150216
20150209
END DATE
28-Jun
21-Jun
21-Jun
7-Jun
12-Jul
31-May
3-May
28-Jun
24-May
3-May
10-May
19-Apr
17-May
31-May
5-Apr
26-Apr
29-Mar
12-Apr
5-Apr
29-Mar
3-May
22-Mar
24-May
10-May
15-Mar
22-Mar
22-Mar
22-Mar
TITLE
VIC N, E STH NSW
WA PERTH SURROUND
SE QLD N NSW
SYD, CENT CST,
SYD, CENT CST,
SA, AD, MT LOFTY
SA, AD, MT LOFTY
SA, AD, MT LOFTY
NSW STHN TABLELAND
NSW STHN TABLELAND
WA PERTH SURROUND
QLD INL STH, NTH NSW
QLD INL STH, NTH NSW
QLD INL STH, NTH NSW
NSW NTH NW SLOPES
SE QLD N NSW
QLD EX TROP CYCL MARCIA
NT TROP CYCL LAM
QLD COAST AND CENTRAL
QLD EX TROP CYCL MARCIA
QLD COAST AND CENTRAL
NT TROP CYCL LAM
QLD SE, N NSW
QLD BN AND SURROUND
VIC ML AND SURROUND
VIC EAST, STHN NSW
VIC CENT, WESTERN
SA, AD, MT LOFTY
APPEARS
VIC REG
WA METRO
QLD REG
NSW METRO
NSW METRO
SA METRO
SA METRO
SA METRO
NSW REG
NSW REG
WA REG
QLD REG
QLD REG
QLD REG
NSW REG
NSW REG
QLD REG
NT REG
QLD MET, REG
QLD REG
QLD REG
NT REG
QLD REG
QLD METRO
VIC METRO
VIC REG
VIC REG
SA METRO
ONLINE LISTING
MISSING
NSW REG
WA REG
NSW REG
NSW REG
NSW REG
SA REG
SA REG
SA REG
ACT MET, REG, SW
ACT M R S
WA METRO
NSW REG
NSW REG
NSW REG
QLD REG
QLD REG
NSW REG
NT METRO
CHECK
PAPER
ADV
NSW
YEAR
EXEMPTION
DATES
SEARCH
ONLINE
NOTICE
COMMENTS
NSW
ACT
ACT
NSW
NSW
NSW
QLD
QLD
NSW
APPEARS IN BOTH AS IT SHOULD
NSW REG
QLD METRO
NT METRO
NSW REG
QLD REG
VIC REG
VIC METRO
NSW REG
ACT MET, REG, SW
VIC METRO
SA REG
NSW
NSW
LINK BROKEN?
NSW
ACT
20150209
20150209
20150204
20150204
20150202
8-Mar
19-Apr
22-Mar
1-Mar
12-Apr
SA, AD, MT LOFTY
SA, AD, MT LOFTY
WA NORTHAM SURROUND
WA NORTHAM SURROUND
ACT CANB AND SURROUND
SA METRO
SA METRO
WA REG
WA REG
ACT METRO
20150202
20150202
19-Apr
1-Mar
WA NORTHAM SURROUND
ACT CANB AND SURROUND
WA REG
ACT STATE
20150202
29-Mar
ACT CAND AND SURROUND
ACT METRO
20150130
20150130
20150130
20150127
29-Mar
26-Apr
1-Mar
8-Mar
PERTH AND SURROUND
PERTH AND SURROUND
PERTH AND SURROUND
QLD SE N RIVERS NSW
WA METRO
WA METRO
WA METRO
QLD REG
20150114
20150114
20150114
20150114
20150114
8-Mar
8-Feb
22-Mar
22-Feb
11-Feb
TAS ,MID AND SOUTHEAST
TAS ,MID AND SOUTHEAST
TAS ,MID AND SOUTHEAST
TAS ,MID AND SOUTHEAST
VIC WEST AND WEST NSW
TAS METRO
TAS REG
TAS REG
TAS REG
VIC REG
20150112
20150112
20150109
20150109
20150109
20150109
22-Feb
1-Feb
1-Mar
22-Feb
1-Feb
8-Feb
SA ADELAIDE, MT LOFTY
SA ADELAIDE, MT LOFTY
SA REGIONAL
VIC C, E AND SE NSW
SA REGIONAL
VIC C, E AND SE NSW
SA METRO
SA METRO
SA REG
VIC REG
SA REG
VIC REG
20150106
20150105
20150105
20141210
25-Jan
1-Feb
18-Jan
27-Jan
NT DARWIN
SA ADELAIDE HILLS FIRE
SA ADELAIDE HILLS FIRE
QLD SE QLD N RIVERS NSW
NT METRO
SA REG
SA REG
QLD REG 14
20141210
20141209
20141209
20141209
11-Jan
8-Mar
11-Jan
8-Feb
QLD SE QLD N RIVERS NSW
NSW NORTHERN NSW
NSW NORTHERN NSW
NSW NORTHERN NSW
QLD REG 14
NSW REG 14
NSW REG 14
NSW REG 14
SA REG
SA REG
WA METRO
WA METRO
ACT REG
ACT STATEWIDE
NSW REG
WA METRO
ACT METRO
ACT REG
NSW REG
ACT REG, STATE
NSW REG
WA REG
WA REG
WA REG
QLD METRO
NSW REG
TAS REG
TAS METRO
TAS METRO
TAS METRO
VIC METRO
NSW REG
SA REG
SA REG
SA METRO, STATE
NSW REG
SA METRO, STATE
NSW REG
ACT MET, REG, SW
NT REG
SA METRO
SA METRO
QLD REG 2015
NSW REG 2015
NSW REG 2014
QLD REG 2015
NSW REG 2015
NSW REG 2014
NSW REG 2015
QLD REG 2015
QLD REG 2014
NSW REG 2015
QLD REG 2015
QLD REG 2014
NSW REG 2015
QLD REG 2015
NSW
2/2 TO 13/4
4/2 TO 19/4
OTHER NOTICE LISTED AS METRO
NSW
NSW
30/1 TO 13/4
31/1 TO 26/4
NSW
NSW
NSW
DIFFERENT AREA TO 20150109 EXP 8/2
NSW
ACT
DIFFERENT AREA TO 20150109 EXP22/2
2015
NSW
2015
NSW
2015
QLD
2015
QLD
2015
QLD
10/12 TO 27/1
10/12 TO 27/1
10/12 TO 27/1
10/12 TO 8/2
10/12 TO 8/2
10/12 TO 8/2
20141208
21-Dec
VIC CENT, GIPPS, SNOWY
VIC REG
20141208
4-Jan
VIC CENT, GIPPS, SNOWY
VIC REG 14
20141204
20141204
20141204
15-Mar
4-Jan
1-Feb
NSW SYD COAST NSW
NSW METRO
14
NSW SYD COAST NSW
NSW SYD COAST NSW
NSW REG 14
20141204
11-Jan
ACT CANBERRA AND SURR
ACT METRO 14
20141204
23-Apr
NSW SYD COAST CENT NSW
NSW REG 14
20141204
20141204
20141204
12-Apr
21-Dec
1-Feb
NSW SYD COST CENT NSW
ACT CANBERRA AND SURR
ACT CANBERRA AND SURR
NSW METRO
14
ACT METRO 14
ACT METRO 14
QLD REG 2014
NSW REG
ACT REG
VIC REG 2015
NSW REG 2014
NSW REG 2015
ACT REG 2014
ACT REG 2015
NSW METRO 2015
NSW REG 2014
NSW REG 2015
ACT REG 2014
ACT REG 2015
NSW METRO 2014
NSW METRO 2015
NSW REG 2014
NSW REG 2015
ACT REG 2014
ACT REG 2015
NSW REG 2015
NSW METRO 2014
NSW METRO 2015
ACT REG 2014
ACT REG 2015
ACT METRO 2015
ACT REG 2014
ACT REG 2015
ACT STATEWIDE 14
ACT STATEWIDE 15
NSW REG 2015
NSW METRO 2014
NSW METRO 2015
ACT REG 2014
ACT REG 2015
NSW METRO 2015
NSW REG 2014
NSW REG 2015
ACT REG 2014
ACT REG 2015
ACT REG 2014
ACT STATEWIDE
2014
NSW REG 2014
ACT METRO 2015
ACT REG 2014
ACT REG 2015
NSW
ACT
2015
NSW
ACT
2015
ACT
ONLY APPEARS ON MAIN LIST, NOT ON STATE
PAGES
2015
ACT
2015
ACT
2015
2015
ACT
2015
ACT
NSW
2015
4/12 TO 23/4
4/12 TO 23/4
4/12 TO 23/4
4/12 TO 23/4
4/12 TO 23/4
4/12 TO 10/5
4/12 TO 10/5
4/12 TO 10/5
4/12 TO 10/5
4/12 TO 10/5
20141202
4-Dec
NSW S COAST S TABLE
NSW REG
ACT STATEWIDE
2014
ACT STATEWIDE
2015
NSW REG 2014
NSW REG 2015
NSW METRO
ACT REG
WA REG
NSW
ACT
2/12 TO 4/12
2/12 TO 4/12
2/12 TO 14/12
2/12 TO 14/12
25/11 TO 4/12
25/11 TO
14/12
20141201
14-Dec
WA PERTH AND SURROUN
WA METRO
20141125
20141125
20141124
20141120
20141120
20141110
20141110
20141106
4-Dec
7-Dec
7-Dec
21-Dec
7-Dec
23-Nov
30-Nov
23-Nov
NSW HUNTER CENT TABLE
VIC CENT, NE, GIPPSLAND
SA ADELAIDE, MT LOFTY
QLD BN AND SE
QLD BN AND SE
WA PERTH AND LOW SW
WA PERTH AND LOW SW
NSW METRO SYD AND ILLAW
NSW REG
VIC REG
SA METRO
QLD METRO
QLD METRO
WA METRO
WA METRO
NSW METRO
NSW REG
SA REG
QLD REG
QLD REG
WA REG
WA REG
NSW REG
20141027
5-Nov
SA ADELAIDE AND SURR
SA REG
SA METRO
27/10 TO 5/11
20141027
20141020
20141015
11-Nov
2-Nov
2-Nov
VIC MELB AND SURROUND
WA PERTH AND SURROUN
NSW SYD AND SURROUND
VIC REG
WA REG
NSW REG
27/10 TO 11/11
20/10 TO 5/11
20141014
2-Oct
NSW STH COAST SURR
NSW REG
20140910
20140829
20140829
20140828
20140818
20140818
20140818
20140818
20140801
20140801
20140625
20140623
20140623
20140623
20140623
20140611
20140529
20140508
20140508
20140508
20140414
20140414
20140410
28-Sep
12-Oct
28-Sep
14-Sep
29-Aug
21-Sep
31-Aug
29-Aug
24-Aug
24-Aug
13-Jul
27-Jul
27-Jul
13-Jul
13-Jul
22-Jun
15-Jun
25-May
23-Jun
16-Jun
4-May
25-May
1-Jun
VIC NE AND NSW RIVERINA
WA PERTH AND SURROUN
WA PERTH AND SURROUN
NSW NTH TABLE N COAST
WA LOW SW AND SW
NSW SYD AND COASTAL
NSW SYD AND COASTAL
WA LOW SW AND SW
SA ADELAIDE AND REG SA
VIC CENT AND SW
VIC GREAT MEL, REG VIC
SA AD AND GREATER AD
WA PERTH AND SOUTHERN
WA PERTH AND SOUTHERN
SA AD AND GREATER AD
NSW WOLLONGONG
VIC CENT AND RIVERINA NSW
WA PERTH AND SURROUN
WA PERTH AND SURROUN
WA PERTH AND SURROUN
VIC REGIONAL WEST
VIC REGIONAL WEST
VIC MEL AND CENT VIC
VIC REG
WA REG
WA REG
NSW REG
WA REG
NSW METRO
NSW REG
WA REG
SA REG
VIC REG
VIC REG
SA METRO
WA REG
WA REG
SA METRO
NSW METRO
VIC REG
WA REG
WA REG
WA REG
VIC REG
VIC REG
VIC REG
VIC METRO
WA METRO
NSW METRO
ACT REG
VIC REG
ACT REG
NSW REG
WA METRO
WA METRO
27/10 TO
16/11
27/10 TO
161/11
20/10 TO 2/11
28/8 TO 14/9
18/8 TO 29/8
28/8 TO 21/9
18/8 TO 31/8
WA METRO
NSW REG
NSW METRO
WA METRO
SA METRO
VIC METRO
VIC METRO
SA REG
WA METRO
WA METRO
SA REG
NSW REG
NSW REG
WA METRO
WA METRO
WA METRO
NSW REG
NSW REG
VIC REG
NSW
KEYNETON VS KYNETON ERROR
KEYNETON VS KYNETON ERRO
ACT
VIC
ACT
NSW
SAME AREA DIFFERENT DATES
SAME AREA DIFFERENT DATES
18/8 TO 29/8
18/8 TO 14/9
KEYNETON VS KYNETON ERROR
KEYNETON VS KYNETON ERROR
NSW
8/5 TO 23/6
NSW
NSW
8/5 TO 6/7
20140410
20140410
20140410
20140401
20140328
4-May
25-May
25-May
27-Apr
27-Apr
SA REGIONAL
VIC MELB AND CENT VIC
VIC MELB AND CETN
QLD BILEOLA AND SURR
QLD SE QLD AND SURROUN
SA REG
VIC REG
VIC METRO
QLD REG
QLD REG
20140326
20140317
20140306
20140220
20140219
21-Apr
25-Mar
21-Apr
7-Mar
21-Apr
NSW INVERELL AND SURR
QLD TROP CYCL GILLIAN
NSW SYD METRO
VIC GEELONG
NSW CENT N AND SOUTH
NSW REG
QLD REG
NSW METRO
VIC METRO
NSW REG
20140219
20140219
20140219
20140213
20140213
20140211
20140210
20140210
20140204
20140131
20140131
20140131
20140116
20140115
20140113
20140113
20140107
20131230
20131230
20131230
20131126
20131126
20131125
20131125
14-Mar
4-May
28-Mar
14-Mar
28-Mar
28-Feb
21-Feb
21-Feb
12-Feb
28-Mar
14-Mar
21-Feb
23-Jan
22-Jan
31-Jan
14-Feb
31-Jan
11-Feb
17-Jan
31-Jan
13-Dec
20-Dec
20-Dec
27-Dec
NSW CENT N AND SOUTH
NSW CENT N AND SOUTH
NSW CENT N AND SOUTH
SA AD AND GREATER AD
SA AD AND GREATER AD
TAS SOUTH EAST
VIC GIPPSLAND FIRES
VIC KILMORE FIRES
SA ADEL AND GREATER AD
NT DARWIN AND TOP END
NT DARWIN AND TOP END
NT DARWIN AND TOP END
SA ADEL AND MT LOFTY
VIC MEL AND GREATER MEL
WA MUNDARING BUSHFIRES
WA MUNDARING BUSHFIRES
QLD SE DARLING DOWSN
WA TROP CYCL CHRISTINE
QLD SE COAST WIDE BAY
WA TROP CYCL CHRISTINE
NT TROP CYCL ALESSIA
NT TROP CYCL ALESSIA
NSW CENTRAL SOUTH
QLD AND NORTH TABLE
NSW REG
NSW REG
NSW REG
SA METRO
SA METRO
TAS REG
VIC REG
VIC REG
SA METRO
NT REG
NT REG
NT REG
SA METRO
VIC METRO
WA REG
WA REG
QLD REG
WA REG 2013
QLD REG 2013
WA REG 2013
NT REG
NT REG
NSW REG
QLD REG
SA METRO
VIC METRO
VIC REG
QLD METRO
NSW REG
QLD REG
SAME NOTICE ADV BOTH METRO AND REGIONAL?
SAME NOTICE ADV BOTH METRO AND REGIONAL?
1/4 TO 1/5
1/4 TO 27/4
17/3 TO 25/3
17/3 TO 4/4
NSW
QLD
ACKNOWLEDGED INCORRECT DATE USED
VIC REG
NSW METRO
ACT METRO
ACT REG
ACT STATEWIDE
NSW METRO
ACT METRO
ACT REG
ACT STATEWIDE
NSW METRO
ACT METRO
ACT REG
ACT STATEWIDE
NSW METRO
ACT METRO
ACT REG
ACT STATEWIDE
SA REG
SA REG
TAS METRO
VIC METRO
SA REG
NT METRO
NT METRO
NT METRO
SA REG
VIC REG
WA METRO
WA METRO
QLD METRO
WA REG 2014
QLD REG 2014
WA REG 2014
NT METRO
NT METRO
ACT REG
QLD METRO
NSW REG
ACT
ACT
ACT
ACT
KEYNETON VS KYNETON ERROR
KEYNETON VS KYNETON ERROR
10/2 TO 21/2
10/2 TO 21/2
10/2 TO 28/2
10/2 TO 28/2
KEYNETON VS KYNETON ERROR
2014
2014
2014
ACT
NSW
30/12 TO 11/2
30/12 TO 21/2
20131118
20131118
20131111
20131111
20131111
20131001
20-Dec
6-Dec
6-Dec
20-Dec
31-Dec
1-Nov
NSW SYD AND NTH COAST
NSW SYD AND NTH COAST
NSW NORTHERN NSW
NSW NORTHERN NSW
NSW NORTHERN NSW
VIC MEL AND WEST VID
NSW REG
NSW REG
NSW REG
NSW REG
NSW REG
VIC REG
20130919
1-Oct
VIC NW MELB AND WESTERN
VIC REG
20130917
11-Oct
NSW STH COAST AND SURR
NSW REG
20130916
20130909
20130909
20130723
20130723
20130722
20130722
20130716
20130716
20130716
20130702
20130701
20130625
4-Oct
1-Nov
4-Oct
31-Jul
16-Aug
13-Sep
30-Aug
16-Aug
6-Sep
9-Sep
12-Jul
19-Jul
9-Aug
SA ADEL AND GREATER AD
WA PERTH AND SURROUN
WA PERTH AND SURROUN
NT ALICE SPRINGS
TAS NE AND SE
SA ADEL AND SURROUND
SA ADEL AND SURROUND
WA PERTH AND SOUTH WEST
WA PERTH AND SOUTH WEST
WA PERTH AND SOUTH WEST
TAS MID AND SOUTHERN
NT ALICE SPRINGS
NSW SYD AND COASTAL
SA METRO
WA REG
WA REG
NT REG
TAS REG
SA REG
SA REG
WA REG
WA REG
WA REG
TAS REG
NT REG
NSW REG
20130625
26-Aug
NSW SYD AND COASTAL
NSW REG
20130604
20130602
20130602
20130601
25-Jun
19-Jul
5-Jul
16-Aug
WA PORT HEDLAND AND
INTER
SA LOWER SA
SA LOWER SA
VIC AND SW NSW
WA REG
SA REG
SA REG
VIC REG
20130601
5-Jul
VIC AND SW NSW
VIC REG
20130601
20130508
20130508
20130503
20130503
20130503
20130503
20130503
20130503
20130402
20130314
20130314
12-Jul
7-Jun
5-Jul
7-Jun
7-Jun
7-Jun
7-May
21-Jun
28-Jun
19-Apr
3-May
12-Apr
VIC AND SW NSW
WA SW WA
WA SW WA
SA ADEL AND SURROUND
NSW SYD COAST CENT STH
NT ALICE SPRINGS
WA PERTH AND SURROUN
NSW SYD COAST CENT STH
NT ALICE SPRINGS
NT DARWIN AND TOP END
WA PERTH, CENT AND STH
WA PERTH, CENT AND STH
VIC REG
WA REG
WA REG
SA REG
NSW REG
NT REG
WA REG
NSW REG
NT REG
NT REG
WA REG
WA REG
NSW METRO
NSW METRO
QLD REG
QLD REG
QLD REG
VIC METRO
NSW REG
VIC METRO
NSW REG
ACT REG
ACT METRO
ACT STATEWIDE
SA REG
WA METRO
WA METRO
TAS METRO
SA METRO
SA METRO
WA METRO
WA METRO
WA METRO
TAS METRO
WA REG
NSW METRO
ACT REG
NSW METRO
ACT REG
SA METRO
SA METRO
VIC METRO
NSW REG
VIC METRO
NSW REG
VIC METRO
NSW REG
WA METRO
WA METRO
SA METRO
NSW METRO
WA REG
WA METRO
NSW METRO
WA REG
NT METRO
WA METRO
WA METRO
QLD
QLD
QLD
NSW
NSW
ACT
19/9 TO 1/10
19/9 TO 1/10
19/9 TO 18/10
19/9 TO 18/10
16/9 TO 11/10
16/9 TO 4/10
23/7 TO 31/7
23/7 TO 16/8
16/7 TO 9/9
16/7 TO 20/9
4/6 TO 25/6
2/6 TO 19/7
4/6 TO 5/7
2/6 TO 2/8
1/6 TO 12/7
1/6 TO 12/7
1/6 TO 2/8
1/6 TO 2/8
3/5 TO 7/5
3/5 TO 7/6
2/4 TO 24/4
2/4 TO 19/4
WA
ACT
ACT
NSW
NSW
NSW
WA
WA
20130311
3-May
SA REG
SA METRO
NT REG
SA REG
WA REG
SA METRO
WA
3-May
28-Jun
SA EYRE PEN MID NORTH
NT ALICE, KATHERINE,
TENNANT
SA EYRE PEN MID NORTH
NT ALICE, KATHERINE,
TENNANT
VIC MEL WEST VIC
20130311
20130311
5-Apr
5-Apr
20130311
20130308
NT REG
VIC REG
WA
26-Apr
VIC MEL WEST VIC
VIC REG
WA REG
VIC METRO
NSW REG
VIC METRO
NSW REG
VIC METRO
NSW REG
VIC METRO
NSW REG
QLD METRO
NSW REG
QLD METRO
NSW REG
VIC REG
VIC METRO
NT METRO
NT METRO
NSW METRO
ACT REG
20130308
20130308
29-Mar
VIC MEL WEST VIC
VIC REG
20130308
31-May
VIC MEL WEST VIC
VIC REG
20130301
19-Apr
QLD CENT, NE, N NSW FLOOD
QLD REG
20130301
31-May
QLD CENT, NE, N NSW FLOOD
QLD REG
20130225
20130219
20130212
20130212
20130129
8-Mar
25-Feb
8-Mar
22-Feb
5-Apr
VIC NW MELBOURNE
VIC EPPING BUSHFIRES
NT DARWIN
NT DARWIN
NSW CENT, COAST, SYD
VIC METRO
VIC REG
NT REG
NT REG
NSW REG
NSW CENT, COAST, SYD
NSW
STATEWIDE
20130129
3-May
20130129
1-Mar
NSW CENT, COAST, SYD
NSW
STATEWIDE
20130125
1-Mar
QLD MID, LOW, N NSW
QLD REG
20130107
20121227
20121213
1-Feb
11-Jan
11-Jan
TAS BUSHFIRES
NSW CENT N AND SOUTH
WA PERTH, REG, SE COAST
TAS REG
NSW REG 2012
WA REG 2012
20121205
14-Dec
VIC REG
20121204
20121130
20121123
20121122
20121119
14-Dec
14-Dec
6-Dec
7-Dec
30-Nov
VIC MELB AND GREATER MEL
NSW NW SLOPES, PLAINS,
TAB
NSW CENT, N AND SOUTH
WA CENT W AND WHEAT
VIC WARRNAMBOOL
QLD SE AND N RIVERS NSW
20121107
20120621
16-Nov
6-Jul
SA ADELAIDE AND SURR
SA ADEL AND SE REG
SA REG
SA STATEWIDE
NSW REG
NSW REG
WA REG
VIC REG
QLD REG
NSW REG
NSW METRO
ACT
NSW REG
NSW METRO
ACT REG
QLD METRO
NSW REG
TAS METRO
NSW REG 2013
WA REG 2013
WA METRO 2012
WA METRO 2013
VIC METRO
NSW
NSW
NSW
NSW
NSW
NSW
19/2 TO 25/2
19/2 TO 8/3
13/12 TO 18/1
13/12 TO 18/1
13/12 TO 18/1
5/12 TO 21/12
13/12 TO 11/1
13/12 TO 11/1
13/12 TO 11/1
5/12 TO 14/12
4/12 TO 21/12
4/12 TO 14/12
23/11 TO 7/12
22/11 TO 10/12
23/11 TO 6/12
22/11 TO 7/12
ACT
ACT
ACT
NSW
2013
NSW METRO
QLD METRO
NSW REG
SA METRO
SA REG
SA METRO
NSW
20120621
16-Jul
20120613
19-Jun
SA ADEL AND SE REG
SA STATEWIDE
NSW CENT, COAST, SYDNEY
NSW
STATEWIDE
20120611
29-Jun
WA PERTH AND REG SW
WA
STATEWIDE
20120611
20-Jul
WA PERTH AND REG SW
WA
STATEWIDE
20120605
10-Jun
WA ALBANY S COAST
20120605
15-Jun
VIC GR MELB, GIPPS, NE
WA REG
VIC
STATEWIDE
20120605
15-Jun
VIC GR MELB, GIPPS, NE
VIC
STATEWIDE
20120528
1-Jun
VIC NW MELB METRO
20120501
8-May
QLD BRIS AND GREATER BRIS
20120420
4-May
NSW NORTHERN
20120418
11-May
NSW CENT, COAST, SYDNEY
NSW REG
NSW
STATEWIDE
20120315
20120314
26-Mar
23-Mar
SA ADEL, METRO, MURRAY
NT TOP END AND KIMBERLEY
SA METRO
NT METRO
20120309
13-Apr
QLD CENT, STH, N NSW
FLOOD
QLD REG
20120229
20120229
20120221
16-Mar
13-Apr
13-Apr
VIC RIVERINA, SNOWY
VIC RIVERINA, SNOWY
NSW COAST AND GREAT SYD
VIC REG
VIC REG
NSW REG
VIC METRO
QLD
STATEWIDE
20120221
23-Mar
NSW COAST AND GREAT SYD
NSW
STATEWIDE
20120214
20120125
24-Feb
9-Mar
NSW COOMA BEGA
QLD SE, N NSW FLOODS
NSW REG
QLD REG
QLD SE, N NSW FLOODS
QLD
STATEWIDE
NT DARWIN
NT METRO
20120125
24-Feb
20120124
6-Feb
SA REG
SA METRO
NSW REG
NSW METRO
ACT REG
ACT
13/6 TO 19/6
13/6 TO 19/6
13/6 TO 19/6
13/6 TO 22/6
13/6 TO 22/6
13/6 TO 22/6
5/6 TO 10/6
5/6 TO 15/6
WA REG
WA METRO
WA REG
WA METRO
VIC REG
VIC METRO
VIC REG
VIC METRO
VIC REG
QLD METRO
QLD REG
NSW REG
QLD REG
NSW METRO
NSW REG
ACT REG
SA REG
NT REG
WA REG
QLD METRO
NSW REG
NSW REG
NSW REG
NSW METRO
ACT REG
NSW METRO
NSW REG
ACT REG
VIC REG
QLD METRO
NSW REG
QLD REG
QLD METRO
NSW REG
NT REG
DUPLICATE
NSW
QLD
ACT
WA
NSW
NSW
NSW
ACT
ACT
VIC
NSW
NSW
20120123
20120123
20-Feb
17-Feb
WA PERTH AND SW
NSW CENTRAL SOUTH
WA METRO
NSW REG
20120123
8-Feb
WA PERTH AND SW
WA
STATEWIDE
20120123
3-Feb
NSW CENTRAL SOUTH
NSW REG
20120123
21-Feb
NSW CENTRAL SOUTH
NSW REG
20120117
20120110
20120109
23-Jan
3-Feb
16-Jan
QLD SE QLD TWEED HEADS
WA TROP CYLC HEIDI
NSW SYDNEY NORTH
20120105
18-Jan
WA PERTH AND REG S
QLD REG
WA REG
NSW METRO
WA
STATEWIDE
20111206
16-Dec
WA PERTH AND SW
WA
STATEWIDE
Bruce Bebbington
June 30 2015
WA REG
ACT REG
ACT METRO
ACT STATEWIDE
ACT
ACT
ACT
WA METRO
WA REG
ACT METRO
ACT REG
ACT STATEWIDE
ACT METRO
ACT REG
ACT STATEWIDE
NSW REG
ACT
ACT
ACT
ACT
ACT
ACT
NSW
NSW REG
WA REG
WA METRO
WA REG
WA METRO
23/1 TO 21/2
23/1 TO 21/2
23/1 TO 21/2
23/1 TO 6/3
23/1 TO 6/3
23/1 TO 6/3
10/1 TO 10/2
10/1 TO 3/2
ACTIONS
CUSTOMER
ALTERNATIVE
CIRCUMSTANCES
SERVICES
Medical priority
Landline or
Check alternative is working.
has mobile phone and
Divert calls
Landline or has mobile
phone and mobile
coverage
If alternate not working,
Provide alternative mobile
phone within 4 hours.
Provider to offer to call
nominated person to advise of
situation, e.g family or to
contact service provider
(ambulance or medical facility)
to transfer customer to medical
attention.
Medical priority
Has mobile phone and
mobile coverage
PENALTY
TIMEFRAME
mobile coverage
Medical priority
RESTORATION
Check alternative is working.
Divert calls,
Alternative to be checked every
24 hours.
Significant penalty if no
alternative set up and tested.
Otherwise nil
Significant penalty if not checked.
4 hours to provide alternative
mobile or repair.
Significant if not done within 4
hours and no alternative.
Alternative to be checked every
24 hours.
Significant penalty if not checked.
No restoration timeframe once
alternative in place.
Alternative to be checked every
24 hours.
No restoration timeframe if in
place.
Significant penalty if alternative
not in place and working.
Medical Priority
No Mobile phone
No mobile coverage
Restoration within 4 hours
unless alternative supplied.
4 hours unless satellite phone
provided
Significant penalty from 4 hours
until restoration or supply of
satellite phone.
Alternative to be checked every
48 hours.
Nil
Provider to offer to call
nominated person to advise of
situation, e.g family.
Medical alert
Landline or
Check alternative is working.
via phone
has mobile phone and
Divert calls
Otherwise nil
mobile coverage
Medical alert via
phone
Landline or has mobile
phone and mobile
coverage
If alternate not working,
provide alternative mobile
phone within 8 hours.
8 hours to provide alternative
mobile or repair.
Significant if not done within 8
hours and no alternative.
Alternative to be checked every
48 hours.
Significant penalty if not checked.
No restoration timeframe once
alternative in place.
Medical alert
via phone
Has mobile phone and
mobile coverage
Check alternative is working.
Divert calls,
Alternative to be checked every
48 hours.
Significant penalty if alternative
not in place and working.
No restoration timeframe if in
place.
Medical alert
No Mobile phone
via phone
No mobile coverage
Restoration within 8 hours
unless alternative supplied.
8 hours unless satellite phone
provided
Significant penalty from 4 hours
until restoration or supply of
satellite phone.
Telco to offer to call nominated
person to advise of situation,
e.g family.
Landline alternative
Check alternative
Divert calls
Check alternative every 96
hours.
Penalty if not checked.
No restoration timeframe
Has mobile phone with
mobile coverage
Check alternative
Divert calls
Check alternative every 96
hours.
Penalty if not checked
No restoration timeframe
No mobile phone
Provide mobile phone within
12 hours to provide alternative.
has mobile coverage
12 hours, test service.
Alternative to be checked every
96 hours.
No mobile phone
Provider unable to supply
mobile phone or satellite
phone.
24 hours
Provide satellite phone within
24 hours and test.
24 hours to proved satellite
phone and test.
has coverage
No mobile coverage
Penalty if not checked
Satellite phone to be tested
every 96 hours.
No mobile coverage
Provider unable to provide
satellite phone
24 hours
Penalty for each day and part day
from 24 hours after fault report
for five days.
Penalty increases (as it under
current csg) on the sixth day.
Satellite phone no
mobile coverage
Provider to divert calls to
satellite phone at no cost
Nil
Definitions
Medical Priority- accepted standard of an approved medical condition for a person or persons residing (or visiting for more than 14 days, to cover respite
etc) at the address of the service. Provider must give both a verbal and written acknowledgement that they have customer listed as medical priority or if the
provider has or intends to delete the customer from Medical Priority.
Medical Priority alternative service- the service must be accessible to the person with the medical condition and their carer or authorised person over 18
years of age, at all times. For example it cannot be the mobile of a carer or authorised person who goes to work. The service must remain in the house as if
it were a landline service.
Alternative service Landline- In the case of a landline service it must be in the same building as the faulted landline. It cannot be a neighbour's phone or in a
second residence on a property such as a farm.
Alternative service Mobile- If the alternative service is a mobile phone it shall be in a mobile coverage area where continuous reception can be received
from the same location within the building as the landline. It is not acceptable that the customer has to step outside to get check calls or make calls.
Alternative service to be checked at establishment- the alternative landline, mobile or satellite service must be tested by the provider in order to meet the
requirements. There is no point having a diversion if that landline is also faulty or the mobile phone is not within coverage. This is also important if for
example Telstra is the landline provider and Optus is the mobile provider, as check would be based on the actual serviceability of the mobile reception at
the location of the landline, not just based on in that instance Telstra's mobile phone coverage.
Alternative service checking requirement- The requirement to check the alternative service is to ensure continuity of that service and the regularity of those
checks is reflected in the status of the customer, e.g medical priority, medical alert, etc. The alternative check shall be a voice conversation with the owner
of the service or their authorised representative. An automated service is not acceptable unless phone prompts are used and received. An automated
message or a "real person speaking" to a message bank, message facility or voicemail is not acceptable. A Text message, email or electronic messaging shall
not constitute a check.
RECONNECTIONS/IN PLACE CONNECTIONS/NEW CONNECTIONS
CUSTOMER
TYPE
CUSTOMER TYPE
timeframe
Medical priority with no
alternative phone
Reconnection
Medical priority with no alternative
phone
4 hours
2 Medical priority with no
alternative phone
In place
connection
Medical priority with no alternative
phone
If person is already resident, 24 hours
3
New
connection
Medical priority with no alternative
phone
If person is already resident, 24 hours.
4
Reconnection
Medic alert with no alternative phone
8 hours
5
In Place
connection
Medic alert with no alternative phone
If person is already resident, 24 hours.
New
connection
Medic alert with no alternative phone
Reconnection
standard with no alternative phone
6
7
If person is to become resident, by the time the person is due to
take up residence, but no greater than 3 working days.
If person is to become resident, by the time the person is due to
take up residence, but no greater than 3 working days
If person is to become resident, by the time the person is due to
take up residence, but no greater than 3 working days.
If person is already resident, 24 hours
If person is to become resident, by the time the person is due to
take up residence, but no greater than 3 working days
12 hours
SITUATIONS WHERE CUSTOMER SERVICE GUARANTEE TIMEFRAMES DO NOT APPLY
EVENT
DECLARED BY
START
END
NATURAL DISASTER
FEDERAL GOVERNMENT
AT DECLARATION
7 DAYS
STATE/TERRITORY GOV'T
FORCE MAJEURE
FEDERAL GOVERNMENT
Process available to extend by
approval in periods not exceeding 7
days
AT DECLARATION
STATE/TERRITORY GOVT.
7 DAYS
Process available to extend by
approval in periods not exceeding 7
days
WAR or military action
FEDERAL GOVT/AFP
AT DECLARATION
DURING DECLARED
HOSTILITIES
TERRORISM
FEDERAL GOVT/AFP
ALERT LEVEL
?
CYCLONE
BUREAU OF METEROLOGY
YELLOW ALERT
ALL CLEAR
Declaration of natural disaster
FIRE
STATE/TERRITORY
WATCH AND ACT
ALERT
Declaration of natural disaster
FLOOD
STATE/TERRITORY
FLOOD WARNING
FLOOD WATCH or
Declaration of natural disaster
OTHER
FEDERAL/STATE/TERRITORY
ACCESS PROHIBITED, OR
POLICE OR GOVT.
ADVICE UNSAFE TO ACCESS
LOCATION OR AREA OR
ARMED FORCES.
LOCAL GOVERNMENT
ALL CLEAR or access permitted.
INSTRUCTED TO EVACUATE
OR LEAVE AREA.
Definitions
The situations are for the primary purpose to protect the life and lives of staff to ensure they are not put in danger by an event such as flood, fire, cyclone etc.
The situations include alerts and warnings for events that may not actually affect phone services, such as a cyclone alert where a cyclone does not cross the
coast but an alert level exists.
Natural Disaster, in the area declared by a Federal/State/Territory government only includes the area of the declaration, such as a geographical area or a shire.
Extension approval for natural disaster or force majeure- If the conditions are ongoing and the natural disaster area conditions exist. The 'other" classification
may also apply as if there are road closures this would constitute grounds for the exemption.
Cyclone, fire and flood, where the situation is declared as a natural disaster area, this becomes the prevailing condition.
OTHER: Allows for localised exemptions where an event such as a flood has occurred so that large areas are not exempted unnecessarily and where local
conditions impact that would not otherwise fall into the categories. An example would be the closure of the Gibb River Road during the wet season, which is
not as a result of a cyclone, flooding, but due to the condition of the road.