Design and Methodology in Communication Research Special Topics: Ethnography Ontologies, Epistemologies and the Ethics of Commonsense Brad King Prepared for Prof. Jan Marontate October 28, 2008 CMNS 801-5 Design and Methodology in Communication Research The paradox of scientific method is that it encourages us to forget what we know. This is because if we knew what we were looking for one would not have to look and yet, if we look without knowing what exactly we're looking for, how can we be certain when we've found it? This paradox presents itself as the methodological problem of verification, which is perhaps, not as pronounced within the social sciences as it is within the natural ones. Durkheim’s (1982) well-known “rules” of sociological method place the problem of verification at the forefront when he tells us that “the objective reality of social facts is sociology's most fundamental principle.” Of course, Durkheim’s rules are subject to revisionism but what should this revision look like? In this short paper I will be focussing on (although not in this order) these Durkheimian themes: “objective reality”, “social facts” and the methodological “principles” which organize these themes. My objective here not to create a research programme nor to provide a procedural on social science method, but rather to problematize the phenomena of “objective” reality, the establishment of “methodological principles”, and the establishment of “social facts.” In other words, I wish to draw attention to ontologies, epistemologies, and an ethics of common sense that sits between the two. 1 Design and Methodology in Communication Research Special Topics: Ethnography Messing with People’s Heads: Perspectives on Social Science Method Law's (2004) position is that existing social science methodologies are ill-suited to understanding the "mess" of the social world: the ephemeral, the indefinite, and the irregular. But he argues that the problems lie not so much within the methods themselves, but in the normativities attached to them. What he urgently wants to draw attention to is the political dimensions of social science methodology. The plea here is not to do away with methodology altogether but to encourage heterogeneity. In other words, he is arguing for a methodological pluralism rather than methodological hegemony. Ethnography, he argues, is particularly suited to dealing with the "messiness of practice" because ethnography itself is methodologically messy. It relies on observations which are given in a contingent and situated scenario. He concludes by saying that method must be considered "performative." I will come back to this crucual point later. The ultimate objective of such "method assemblages" -the deliverables they yield- concern truth and politics (Ibid 148). Truth and method are linked in terms of the latter's performativity. This relationship essentially illuminates the relationship between epistemology and ontology. How we come to know the world is directly related to how we choose to exist in that world. Truth is related to method in the sense that they are both transitive. The lineage of this philosophical position can be tranced back to Harold Garfinkel and his presentation of ethnomethodology. Properly speaking, one cannot call ethnomethodology a theory or method. Garfinkel’s socioloical reading of the Schutzian phenomenology (Schutz, 1967)provides much of the theoretical basis of his metdhod. Methodologically speaking, it shares some affinities with the pragmatism of Dewey (1958) and Mead (1934). What is valuable in Garfinkel’s ethnomthodology (1967; 2002; 2006) is that he urges us to study the vectors of practical reasoning as they take shape within an actor's or a group of actor's common sense understanding of social order. To do this one must 2 Design and Methodology in Communication Research Special Topics: Ethnography understand the common sense knowledge of the structures and orders not only as a topic, but also as a resource for investigation. In Garfinkel's ethnomethodology, the objective is to "understand the rational accountability of practical actions as an ongoing practical accomplishment." He is also concerned with three constituent phenomena: 1) The establishment of objective (context-free) propositions in place of indexical ones; 2) The essential task of reflexivity that accounts for practical actions -otherwise considered banal and generally un-remarkable; 3) Examining actions in-context as a practical accomplishment. He proceeds with the following guidelines (he calls them "policies"): 1) The field of inquiry must be unlimited by sociological boundaries or restraints; 2) We must acknowledge the persistence of rationality -by this we mean to account for the continual need for members to make choices and decisions based on their understanding of a "coherent", "planful", "knowledgeable" "character" of various activities. As Habermas says (TOC 1?) one can only be rational in the presence of others, but unlike Habermas, Garfinkel suggests that the subjective character of rational action is itself, subject to articulation and negotiation within a community of actors. Rationality does not exist as a universal ethics (Habermas) but as an objective phenomenon of indexical communication. 3) In keeping with the second policy Garfinkel suggests that it is methodologically inadequate to assume that the properties of rationality can be ascertained by referring to apriori standards that exist outside of the community of actors. Standards of efficiency, appropriateness and effectiveness are the products of specific subjective positions as are morals and ethics. In terms of the later, want to distance myself from a moral or ethically reletivist position and it is not my intention to suggest that ethnomethodology suggests such a stance. But the practice of ethnomethodologists, like ethnographers, can be a morally and/or ethically “messy” one which requires special consideration. The question I want to turn to now is how does one make sense and organize this “mess”? 3 Design and Methodology in Communication Research Special Topics: Ethnography Methodological “Closeness” and the Ethics of Common Sense One possible way to do this is professionalizing ethics in practice. But the problems associated with professionalizing ethics become particularily pronounced. Gary Allan Fine (1993) has commented that ethnographers (like ethnomethodologists) are placed in a tenuous research position in that practical ethics often find themselves in conflict with normative conceptions of ethical practice. The objective is not to suggest that ethics and ethnography are incompatible but that this tension suggests an increasingly self-reflexive attitude is required for such a research method. The structure of his argument takes the form of three divisions which correlate with Fine's taxonomy of ethnographic "lies" and "moral dilemmas": 1) Lies which conflict with "classical virtues" of ethnographers 2) technical challenges which take the form of practical problems concerning method 3) Challenges concerning the "ethnographic self." Fine goes on to provide numerous constructs and practical examples which animate his categories. All of these examples seem to be directly (and sometimes obliquely) referring at some level to a concept of what I will call methodological "closeness". It we continue with the idea of methodological closeness, we can economically reorganize Fine's examples in terms of: Strategic Closeness; Technical Closeness; and Reflexive Closeness. I hope these organizing concepts will become clear as I relate them to Fine’s categories. “Strategic closeness” refers to the often duplicitous attitude with which ethnographers pursue their agendas. These attitudes often conflict with what Fine calls the "classic virtues" of good ethnography. His examples include "the kindly", "the friendly" and "the honest" ethnographer. Preconceived notions concerning the research subject -notions such as malice or admiration- must be suppressed or otherwise hidden as ethnographers engage in practice. Essentially strategic closeness concerns of communicative postures (rules of engagement) which are effective in containing and 4 Design and Methodology in Communication Research Special Topics: Ethnography directing research relations between two people who conduct themselves by different ethical standards. Practical ethics in this sense may include notions such as "limited-informed consent." The concept of "limited-informed consent" involves obtaining the informed consent of research subjects while at the same time offering some assurances about the manner in which such research will "reflect" back on back on the subject. In other words, subjects should be entitled to know the researchers agenda even though this knowledge could affect the "results" of ethnographic research. But the problem concerns the research design. As Fine (274) notes, the nature of ethnographic work is such that the agenda or research "goal"/"objective" is often unclear at the beginning. This is a methodological consequence of the confusion between natural and social science, and this conflict is often enshrined within academic bureaucracy. The second of my categories "technical closeness" concerns conflicts with respect to the ways in which ethnographers record and collect their data. Fine’s examples include "the precise", "the observant", and "the unobtrusive" ethnographer. For example, often the ethnographer's most valuable tool is the field notebook. Field notes may indicate some semblance of "what actually happened" but they are not explicit records of what transpired. To treat a noted observation with the same integrity as one would treat a transcribed or visually recorded event, is totally wrong. Techniques that are employed to ensure more accurate accounts may actually impede research imperatives, such as the choice to remain embedded within communities of practice or not. Fine suggests that ethnographers are more like "playwrights" (217) who are engaged in animating their research rather than mechanically reproducing it. This speaks to Geertz's concept of the ethnographer as "author." But the general features of what I have called technical closeness centre on the "illusion" and inflated importance of verisimilitude in research. Such verisimilitude is frequently impossible, yet ethnographers retain the concept. The reason for this is very practical: they must believe the "lie" if they are to vouch for the 5 Design and Methodology in Communication Research Special Topics: Ethnography legitimacy of their own research. Perhaps the more important questions to be considered have to do with the mechanisms of legitimacy rather than the mechanisms and tools of data collection. The last grouping I have called "reflexive closeness" refers to Fine's discussions of "the ethnographic self" (Ibid 282). Of particular note here is the concept of "fairness.” The concept of fairness generally implies "balance" and impartiality. This "lie" is, like the others, directly related to the problems of securing scientific legitimacy and although I do not feel the need to rehearse the obvious problems with the ideas of balance, "objectivity" and the like, I do wish to draw attention to scientific standards of "legitimacy" that are embedded within the broader discourses of scientific method. Rather than continually expounding on the concept of "objectivity" one might do better to focus on the negative implications of the concept and it's relation to the discursive legitimations of scientific practice. For instance, is it ethical to remain "objectively" silent when a researcher may feel a moral imperative to "speak out"? Can one, practically speaking, remain moral if the standards of ethical conduct they are held to, instruct them otherwise? Of course, there is no consistent answer to these questions because they are always formulated within specific and varied contexts. Epistemological Methods and Ontological Claims Returning to the relationship between methodology and politics, Law and Urry (2004) argue that social science methodology is not only descriptive but performative; i.e., productive in the sense that it does not just mirror reality but it -to use their term- "enacts" it. Because of this performativity the epistemological and ontological assumptions on which such practice sits are fundamentally challenged. How we come to know and understand the world is directly related to how we live in, shape, and are shaped by the world. But a few important questions remain unanswered. For example is such "performativity" truly political if the actors themselves do not recognize their actions as being political in 6 Design and Methodology in Communication Research Special Topics: Ethnography nature? For example, scientists often use the discourse of "objectivity" to legitimate their own practice as impartial and apolitical. The same holds true for journalists, managers, and so on. Is this discourse legitimate in itself? Or does it reveal the need for more reflexive practice? Another problematic question concerns defining what exactly are the contours of inquiry and how do they relate to truth claims? Law and Urry caution against answering this question too romantically (we can never really know "truth") or too scientistically ("truth" can only be the outcome of scientific method.) Their move is to argue that reality is a relational effect which is constructed through interaction. Such interaction always involves the blending of material and social dimensions. If social science is performative and if it is concerned with making truth claims about reality, then the epistemological implications of practice become ontological and political as well. Thus it is nearly impossible for a social science to be apolitical or "neutral." But does that mean that mean a reduction of methodology to mere relativism and perspectivalism? If so, this would have severe consequences for any “critical” sociological practice. I would also add that it is important to maintain some restraint in claiming that methods are performative and subsequent realities “contingent.” Can not the methodological "enactment" of the social be explained in terms of the rational justifications of specific objectives, goals, means and actions? There must surely be an important distinction made between saying that there are multiple "worlds" (realities) and multiple perspectives toward such a world. Latour’s ANT Farm One of the more prolific proponents of a relativistic approach to sociological inquiry has been Bruno Latour (1993; 2005). Latour's project is to "reassemble the social" meaning: to illuminate the social construction and social activity of the sociological object. He argues that these objects are not merely "objective" but that they are social actors within society that have been confined by traditional 7 Design and Methodology in Communication Research Special Topics: Ethnography sociology to the domain of objects. Latour's programme calls for a "critical sociology" which can replace the object with "another matter" which is made up of social relations. He describes his "critical sociology" as the "sociology of relations" (2005, pp. 8-9). His programme is meant to address five major uncertainties: 1. the nature of groups and identity -the nature of goal oriented action and its complications 2. the nature of objects, their interactions, and the broader notion of agency. 3. The nature of facts and their construction within communities of scientific practice 4. the broader programme of sociology and it's articulation as an empirical science. Latour's method is somewhat unconventional and “un-scientific.” His logic is adductive rather than deductive. Instead of building a conceptual system and then defending it against other disciplinary or methodological attacks, he would rather let his sociology "build itself" so-to-speak. In his version of ANT the systematic ordering of social phenomenon does not take place before the analysis but after the actors have been deployed. To retain some semblance of order, ANT goes about retroactively tracing the connections among the various actors and so, he argues, methodological rigor is not dissolved but rather pushed down the line and carried forward in the conclusion. This is how Latour would suggest being a "good relativist" or more specifically "pre-relativist." Although the relativist takes no coherent or sustained position at least she has taken a position regarding her own refusal to take a position. Latour's pre-relativist sociologist simply has not got to the point where she can even properly call herself "a relativist" (2005, pp. 23-25). I leave you with Latour: "Travelling with ANT, I'm afraid to say, will turn out to be agonizingly slow... Sociologists of the social seem to glide like angels, transporting power and connections almost immaterially, while the ANT-Scholar has to trudge like an ant, carrying the heavy gear in order to generate even the tiniest connection... what differentiates a good ANT account from a bad one -a crucial quality test -by asking three questions: have all the difficulties of traveling been recognized? Has the complete cost of travel from one connection to the next been fully paid? Has the traveler not cheated by surreptitiously getting a ride from an already existing "social order"? In the 8 Design and Methodology in Communication Research Special Topics: Ethnography meantime, my advice is to pack as little as possible, don't forget to pay your ticket, and be prepared for delays (2005, p. 25). Concluding Remarks The goals of this paper were modest. I have attempted to sketch out some of the philosophical problematics behind social science methodology. In particular I have chosen to focus on Actor-Network theory, using Garfinkel’s ethnomethodology as a means to contextualize and historicize ANT’s sociological lineage. The linkages between ontology and epistemology that I have tried to show here bear particular significance for those engaging in social science research. To respond to these problems by attempting to contain them within a formalized ethics of practice often ends up compounding such problems rather than solving them. While it is true that no solution can be “perfect” perhaps it is the pursuit of perfection which should be interrogated here. If we are confronted today with a professionalized sociology which insists on truth as an end-in-itself and not a means, then the central problem of reflexivity will continue to fester. In terms of method, social science research finds itself in a precarious situation. While it was the establishment of methodological rules that made sociology and social science “respectable” along side its “natural” cousin, adherence to the rules of sociological method may actually violate the spirit of Durkheim’s original suggestion. Bibliography Dewey, J. (1958). Experience and Nature. La Salle, Ill.: Open Court. Durkheim, E. (1982). The Rules of Sociological Method. (S. Lukes, Ed., & W. Halls, Trans.) London: MacMillan. Fine, G. A. (1993). Ten Lies of Ethnography. Journal of Contemporary Ethnography (22), 267-294. Garfinkel, H. (2002). Ethnomethodology's Programme. Lanham: Rowman & Littlefield. Garfinkel, H. (2006). Seeing Sociologically. (A. W. Rawls, Ed.) Boulder: Paradigm. 9 Design and Methodology in Communication Research Special Topics: Ethnography Garfinkel, H. (1967). Studies in Ethnomethodology. Cambridge, UK: Polity. Giddens, A. (1993). New Rules of Sociological Method (2nd Edition ed.). Stanford: Standford University Press. Latour, B. (2005). Reassembling the Social. Oxford: Oxford University Press. Latour, B. (1993). We Have Never Been Modern. (C. Porter, Trans.) Cambridge, Mass.: Harvard University Press. Law, J. (2004). After Method: Mess in Social Science Research. London: Routledge. Law, J., & Urry, J. (2004). Enacting the Social. Economy and Society , 33 (3), 390-410. Mead, G. H. (1934). Mind, Self and Society. Chicago, Ill.: University of Chicago Press. Schutz, A. (1967). The Phenomenology of the Social World. (G. Walsh, & F. Lehnert, Trans.) Evanston, Ill.: Northwestern University Press. 10