Document Name: Internal Audit Procedure Document Reference: PROC_02 Creation date: Approved by: Revision date: Person responsible Location of document: Signed: Relating documents: Environmental Policy Aspects and Impacts Register Objectives and Targets Legal Register STEM Assessment Forms Organisational procedures Author: Revision #: Internal Audit Procedure 1. Purpose To describe the process for internal audits in order to: 1. Check compliance against: a) Environmental Policy b) All legislation including that identified in the STEM Legal Register c) STEM Assessment criteria d) Objectives and targets set in STEM Silver e) Procedures and policies put in place in order to minimise negative impacts 2. Identify best practice and recommendations for improvement 3. Provide information of the results of audits to management To describe how internal audits will be carried, when and by whom. 2. Scope This procedure shall cover the audit scope, frequency and methodologies, as well as the responsibilities and requirements for conducting audits and reporting results. 3. Cross Reference Environmental Policy Aspects and Impacts Register Objectives and Targets Legal Register STEM Assessment Forms Organisational procedures 4 4.1 Procedure The audit programme is described below: Site Office A 4.2 Audit frequency Audit annually Responsibility Facilities Manager Audits will be carried out by: All personnel are aware of the requirements of STEM and understand the legislation that the organisation needs to comply to. 4.3 Audit results will be reported to management through the Management Review Procedure. These results will also be communicated to responsible staff members who can carry out the corrective action. Audits will be carried out using the Audit Checklist in Appendix 1. Appendix 1 - Audit Checklist Auditor Date of audit Site No. of people on site Contact name of site Contact number Is the site owned by organisation? Non-conformances from last audit Circumstances of building/site i.e. owned, leased from, client site, etc. Notes Energy Consumption Does the site have a current Energy Performance Certificate (EPC) or Display Energy Certificate (DEC)? (Required for all buildings with floor area over 1000m2 and over 1 year old, newer buildings need an EPC). Check expiry date. If yes, is an A3 copy displayed at the building entrance? Is the building energy efficient? (use EPC or DEC if available, also check site contact awareness and visible signs such as double glazing, well fitted windows, etc) Are there any energy saving devices on site? E.g. zoned lighting, localised heating controls What electricity contract is it on? What gas/heating oil contract is it on? Is electricity and gas monitored? If yes, what trends are evident? Has this resulted in any action? Water Consumption / Pollution Is water use monitored (accessible meter?) Are there any water saving devices in place? e.g. urinal controls, percussion taps, dual flush toilets, rainwater harvesting/water butts/water hippos Is there a site drainage plan showing where foul water and surface water drains are? (Knowledge required for vehicle washing / pollution incidents) Is there any vehicle washing on site? If yes, are there interceptors to collect run-off? If there are, go to next question. If yes, and run off goes into a foul drain, a permit is required from the water company. If run off goes into surface water drain, this practice is illegal and should be stopped. Are any interceptors on site regularly checked/cleaned out? (Interceptors trap unwanted waste such as oil, chemicals, or solids) Are any chemicals/oils washed down the foul sewer? If yes, has the water company given discharge consent? Oil Storage (only applicable to sites with oil storage) For any oil storage tanks on site check: Bund is in good condition/leak proof Check quantity gauge readable Visible signs of leaks/spills Any maintenance/ tank integrity checks undertaken in last 12 months? If site has an oil storage tank, is the site contact aware of the emergency response plan? If no, show them our procedure. Relevant safety / clean up materials are available close to the storage vessel and fully stocked. e.g. Oil spill kit, granules Are staff trained how to used these? (NB: even after a spill kit is applied the waste should still be treated as hazardous waste) Other Hazardous Materials If any chemicals are used on site (e.g. for cleaning or handyman tasks) a COSHH register should be available (check for the info below for one or two products used on site): Safety data sheet Risk assessment for activities, including information on storage and disposal. N.B.: Recommend to store in locked cleaning cupboard or locked outside store. Also applies to contracted cleaning companies. Are all hazardous materials (E.g. fuel oils, chemicals) stored away from surface water drains? If not what protection measures are in place? Is there any air conditioning at the site? If yes, and system holds more than 3kg of refrigerant check for annual maintenance records. Note refrigerant gas in system if known, e.g. R22 Any recommendations from maintenance/service company that replacement refrigerant is required? Is this being carried out? If system is rated higher than 12kW (energy use) maintenance should include an energy performance check Waste Does the site produce more than 500kg of hazardous waste per year? If yes, then they must be registered with the Environment Agency. Does the site have available 2 years (3 years for hazardous) worth of Duty of Care waste transfer documentation available for each waste stream? NB: Check that WTNs are fully complete. Please refer to specific guidelines on waste record keeping to check these are completed correctly. Site Practices Are there sufficient recycling facilities? Are they clearly signposted for staff and customers? Is there evidence that computers, equipment and lights are off when not required? Is use of natural daylight maximised? Is print/copier paper a minimum of 80% recycled content? Is paper usage monitored? Can all printers print double sided? If yes, this is the default setting? As part of staff inductions is there a section on environmental awareness? (online training, location of recycling bins, waste hierarchy etc?) Is there an environment awareness notice board? (Environment policy, building energy data displayed?) Travel Does the location have a travel plan, or have they carried out a Travel Audit or Commuter Survey? If yes, are the recommendations being auctioned? Are staff made aware of travel options available to/from work and meetings? (Public transport, car sharing, etc) Are teleconferencing/videoconferencing facilities available, communicated and encouraged? Emergency Response Are all staff aware of how to respond to an emergency situation which could have a major environmental impact i.e. aware of the Emergency Response Plan? (could be significant chemical spill, flooding etc.) Emergency Testing (Documents must verify frequency of testing / drills) Has a fire risk assessment been completed for the building? Has it been reviewed in the last year? Are fire alarms tested on a regular basis? (On a weekly basis recommended) Are fire drills conducted at least once a year? If only once, recommend more frequently. Are fire extinguishers tested annually? Are all materials stored appropriately to minimise risk of fire? E.g. outside waste bins are not placed against the building (arson risk) Strategic Planning Has your team assessed the risks and opportunities facing your service from climate change and severe weather? If yes, do they have access to any plan? Have any actions been completed or are any planned? Complaints and Compliments Is there a process for recording environmental complaints or compliments? Biodiversity Are there any habitats/features that can support wildlife (biodiversity) on site? E.g. ponds, bird boxes, hedgerows, natural areas Other Comments Report Summary REPORT Non-conformance summary (List all the Non-Conformances (NC) identified above) Recommendations for Improvement (List all the Recommendations For Improvement (RFI) identified above) Good Practice to highlight (List all the Good Practice (GP) identified above) END