Running head: ALARM FATIGUE MANAGEMENT Knowledge and Management of Alarm Fatigue on a Medical Intermediate Care Unit Kathleen A. Williams The Pennsylvania State University 1 ALARM FATIGUE MANAGEMENT 2 Abstract An educational assessment and intervention on the concept and management of alarm fatigue was performed on the Medical Intermediate Care Unit at the Penn State Milton S. Hershey Medical Center. Nurses were surveyed to determine their current understanding of the overall nature of the problem of alarm fatigue as well as the implications of alarm fatigue on their individual level of practice, the function of the unit as a whole, and on outcomes for patients. Knowledge and practice deficits were determined from survey results. A review of literature was then conducted for current best evidence for methods of alarm management. Specific recommendations include proper skin preparation and electrode placement as well as daily replacement of electrodes; customization of alarm parameters based on patient need; review and consideration of change of default threshold settings and implementation of alarm delays; appropriate monitoring and discontinuation of patients based on indication; and establishment of an interdisciplinary team approach to alarm management including development of policy and procedures as well as initial and ongoing training about devices with alarms. These findings were then communicated verbally and nonverbally in the form of an educational flyer and other supportive written material to nursing staff. Staff signed off as to their participation in this educational event as well as their commitment to future practice and nursing actions aimed at reducing alarm fatigue to ensure positive outcomes for patients. Keywords: alarm fatigue, alarm management ALARM FATIGUE MANAGEMENT 3 Methods of Alarm Management to Reduce Alarm Fatigue Today there are potentially up to 40 unique alarm sounds that nurses have to distinguish between (Kerr and Hayes, 1983; Borowski, Gorges, Fried, Such, Wrede, and Imhoff, 2011). The result is massive sensory overload leading to overwhelming alarm fatigue. Alarm fatigue happens when nurses become desensitized to the constant barrage of noise created by all of the various alarms they encounter on a daily basis like ECG monitoring, infusion pumps, ventilators, and bed alarms to name just a few. What’s worse is that the majority of these alarms are false and do not require the nurse to intervene. In fact, research shows that anywhere from 85 to 99 percent of ECG monitor alarms are false or clinically insignificant (Walsh-Irwin & Jurgens, 2015). Significance The costs associated with ignoring or silencing alarms or even making adjustments outside safe zones are increasing to dangerous levels. The Joint Commission reported in their Sentinel Event database that out of 98 alarm events recorded between 2009 and 2012 that 80 resulted in death (Joint Commission, 2013). The Food and Drug Administration (FDA) reported 566 alarm-related patient deaths between 2005 and 2008 (Weil, 2009). As a result, effective January 1, 2014 the Joint Commission issued a National Patient Safety Goal (NPSG) consisting of two phases to tackle the issue of alarm safety. Phase I required that in 2014 hospitals must identify which alarms are the most important in terms of needing review and management. By January 1, 2016 policies and procedures for managing those alarms need to be in place. The ultimate goal is that by 2017 no patient should be harmed by false alarms (Joint Commission, 2013). ALARM FATIGUE MANAGEMENT 4 Problem Statement The Medical Intermediate Care Unit (MIMCU) at the Penn State Milton S. Hershey Medical Center is a 20-bed state-of-the-art multidisciplinary unit specializing in care of patients who require an intermediate level of care. There are currently 48 licensed registered nurses employed on the floor including a nurse manager and two clinical head nurses. The patient-tonurse ratio is 3:1. Because of the urgency surrounding the issuance of the NPSG and the deadline of January 1, 2016 for policies and procedures to be in place for alarm safety, the author was approached by her preceptor and one of the clinical head nurses to gain more insight into the problem and effects of alarm fatigue on this unit. Once the nature and extent of the problem was identified the goal was to determine potential solutions to address the issue. The author distributed a survey via Survey Monkey to each of the 48 nurses (see Appendix A). Thirty responses were received representing a response rate of 62.5%. The first question surveyed how disruptive false or nuisance alarms were to daily workflow with (1) being not disruptive at all and (10) being constantly disruptive. The average of the responses was (8.1) indicating that noncritical alarms cause a serious disruption in daily workflow. Additionally, 90% of respondents stated within the past year they witnessed a delay in response (from a nurse, technician, or other staff) to an urgent situation due to alarm fatigue. Most concerning was that almost half of respondents (46.7%) stated they witnessed patient harm as a result of alarm fatigue within the last year. Recently a ventilated patient came off the ventilator and the alarm was sounding for 7 minutes before action was taken. The patient was not harmed in this instance but it served as a wake-up call for the entire unit and the impetus for this project. ALARM FATIGUE MANAGEMENT 5 These results clearly indicate the need for educational intervention aimed at the problem of alarm fatigue. The purpose of this capstone project is to create and promote an educational event for the nurses of the MIMCU to include verbal detailing of findings at shift changes as well as provision of supportive written materials in the form of a flyer and additional handouts. In doing so, the author seeks to answer the question, “What is the impact of an educational intervention on nurses’ knowledge of alarm fatigue?” The objective is that through this educational intervention nurses will have a direct role in reducing alarm fatigue which will not only benefit them, but will ultimately improve patient outcomes and ensure compliance with Joint Commission safety goals. Literature Review A computerized search for literature was done by accessing the PubMed database using an advanced search for journals published from 2010 to the present and incorporating the term “alarm fatigue.” The search returned a total of 108 articles. Key articles of evidence were selected and reviewed focusing on relevance to the topic of alarm management and interventions to reduce alarm fatigue. Supporting evidence was also obtained from references cited within the key articles. ECG Electrode Management Walsh-Irwin and Jurgens (2015) found that proper skin preparation and electrode replacement significantly decreased alarms by 44%. Proper skin preparation included clipping hair if needed, washing the skin with warm soap and water, and drying the skin with a washcloth. Correct placement involved attaching the electrodes to leads and placing the electrodes correctly on the body (see Appendix B) (Walsh-Irwin & Jurgens, 2015). ALARM FATIGUE MANAGEMENT 6 It is also believed that conductivity is decreased when electrodes are left on too long resulting in lost signals that contribute to unnecessary alarms. Dandoy et al. (2014) evaluated replacing electrodes at daily bath time. The authors concluded that there was a 25% to 30% increase in alarms with each added day that leads went unchanged (Dandoy et al., 2014). Cvach, Biggs, Rothwell and Charles-Hudson (2013) also examined the effect of daily electrode change. They were able to show a reduction of 46% in average alarms per bed per day on the two units that were part of the project (Cvach, Biggs, Rothwell & Charles-Hudson, 2013). Alarm Parameter Customization In a study by Graham and Cvach (2010) nurses on a medical progressive care unit were educated about customizing alarm parameters based on individual patient need. This was the first test of change in a series of changes that were implemented. A survey before the education determined that 83% of nurses changed alarm parameters when a patient’s vital signs changed and 78% changed parameters at the beginning of their shift. After the educational intervention improvements was seen as 94% of nurses changed alarm parameters both in response to changes in vital signs and at the beginning of their shift (Graham & Cvach, 2010). It was concluded that this educational intervention when combined with other alarm interventions contributed to an overall 43% reduction in alarms (Graham & Cvach, 2010). Dandoy et al. (2014) performed daily assessment of alarm parameters. Nurses were required to fill out a cardiac monitor log, of which one component was alarm parameters. Each day the charge nurses reviewed the log with the providers. Parameters were analyzed against vital signs and actual need. Any excessive alarms that were deemed false were resolved using a defined troubleshooting process (Dandoy et al., 2014). ALARM FATIGUE MANAGEMENT 7 Adjustment of Default Threshold Settings The literature suggests that adjustment of threshold settings reduces noncritical alarms. In a study by Whalen and colleagues (2014) an overall 89% reduction in total mean weekly audible alarms was achieved when the alarms for bradycardia, tachycardia, and HR limits were changed to “crisis,” requiring nursing staff to view and act on the alarm each time it sounded. The limits for HR were HR low of 45 bpm and HR high of 130 bpm. There were no adverse events related to missed cardiac monitoring events, and the incidence of code blues was decreased by 50% (Whalen, Covelle, Piepenbrink, Villanova, Cuneo, & Awtry, 2014). Similarly, in a medical-surgical unit with telemetry monitoring, Gross, Dahl, and Nielsen (2011) determined that changing the high heart rate alarm from 120 beats per minute (bpm) to 130 bpm resulted in a 50% decrease in the number of alarms. Changing the SpO(2) limit from 90% to 85% or 80% reduced the alarm load by 36% or 65%, respectively (Gross, Dahl, & Nielsen, 2011). Welch (2011) also showed how pulse oximetry alarms contribute to nuisance alarms. By decreasing the threshold on the SpO(2) from 90% to 88% overall alarms decreased by 45% (Welch, 2011). Graham and Cvach (2010) also changed monitor default settings. HR low setting was changed from 60 to 50 and HR high was changed from 120 to 150. The HR high and low alarms recorded as “warning” before the intervention and “message” after the intervention. Bradycardia and tachycardia were recorded as “advisory” prior to the intervention and “warning” after the intervention. Couplets were changed from “warning” to “message.” The limit on PVCs per minute was increased to 10 from 6. Oxygen saturation was changed from 90% to 88% (Graham & Cvach, 2010). ALARM FATIGUE MANAGEMENT 8 Alarm Delay Customization Gorges, Markewitz, and Westenskow (2009) found that two-thirds of noncritical alarms could be avoided by introducing a 19-second delay and by automatically detecting suctioning, repositioning, oral care, and washing that the number of ineffective and ignored alarms can be reduced by 50% (Gorges, Markewitz, & Westnskow, 2009). Welch (2011) reported on the impact of 5, 10, and 15-second delays on the number of alarms at a low SpO(2) threshold of 90%. An alarm delay of 5 seconds reduced nuisance alarms by 32% and a delay of 10 seconds decreased alarms by 57%. An alarm delay of 15 seconds reduced alarm frequency by 70%. Furthermore, Welch demonstrated that when both a 15-second delay and an alarm threshold of 88% were applied, a “six-fold reduction” was demonstrated in the number of SpO(2) alarms (Welch, 2011). Indications for Patient Monitoring Funk et al. (2010) evaluated information from the PULSE (Practical Use of the Latest Standards for Electrocardiography) trial and found that 85% of patients with no indication for cardiac monitoring were being monitored anyway. All of this over-monitoring can lead to an increase in false alarms if patients are left on monitors longer than needed or unnecessarily (Funk et al., 2010). Dandoy et al. (2014) also addressed appropriate discontinuation of monitoring in their study. Using the cardiac monitoring log that was discussed earlier, nurses and providers collaborated on the need for monitoring and this information was then documented in the cardiac monitor log. The log was reviewed daily by the team. Standardization of this process lead to a high percentage of patients being discontinued appropriately. And interestingly, the increase in the time spent completing the log was offset by time saved in not having to address frequent alarms (Dandoy et al., 2014). ALARM FATIGUE MANAGEMENT 9 Alarm System Education As stated earlier, Graham and Cvach’s (2010) first test of change was the implementation of a retraining program regarding best practices of alarm management. Nurses were educated on the importance of customizing alarm parameters and how to troubleshoot common monitor issues. After receiving education and retraining, nurses were more proactive in individualizing alarm settings in the beginning instead of adjusting settings after-the-fact in response to repeated activation of alarms (Graham & Cvach, 2010). Gazarian, Carrier, Cohen, Schram, and Shiromani (2014) examined how nurses make decisions with respect to ECG monitoring in their qualitative descriptive study. One of the significant findings was that educational resources serve as a guide for nurses caring for patients with ECG monitoring and that having educational posters regarding this topic on the unit are helpful (Gazarian, Carrier, Cohen, Schram, & Shiromani, 2014). Interdisciplinary Team Approach Welsh (2011) described a case study at Dartmouth-Hitchckock Medical Center where a cross-functional team including nurses, physicians, biomed and IT were able to reduce rapid response activations and ICU transfers by 68% and 50%, respectively, by using a unique alarm management protocol system where alarms were connected to the nurse via a dedicated pager. The success of this study was due to collaboration between the clinicians determining alarm policies and parameters and the biomed professionals supporting those decisions by providing technological solutions (Welsh, 2011). Graham and Cvach (2010) used a Comprehensive Unit-Based Safety Program (CUSP) team to lead the small tests of change which were implemented on the medical progressive care ALARM FATIGUE MANAGEMENT 10 unit. The team consisted of the nurse manager, the unit-based quality improvement and safety representative, the safety executive, the medical director, and the safety coach. The CUSP team oversaw the project and approved the changes to be tested with end results being a 43% reduction in alarms (Graham & Cvach, 2010). Dandoy et al.’s (2014) team-based approach established a multidisciplinary alarm oversight task force consisting of key stakeholders including physicians, nurse practitioners, nursing leadership, registered nurses, patient care assistants, clinical engineering, and patient family representatives. The team reviewed the current cardiac monitor care practice, published recommendations, identified gaps between practice and evidence, and identified areas of improvement. The team then implemented a standardized cardiac monitor care process that resulted in the median number of false alarms falling from 95% to 50% (Dandoy et al., 2014). Gaps in Knowledge/Need for Further Research The greatest limitation in the literature is that none of the interventions has been rigorously tested with respect to patient outcomes. The safety of some of the interventions such as adjustment of threshold settings is therefore questionable. Many of the studies were conducted at single sites resulting in potential bias, and there are no definitive studies on the proper settings for alarm default parameter thresholds (Cvach, 2012). Research is needed on the best way to set monitor limits and there is a gap in knowledge on the risk/benefit of alarm standardization across like medical devices (Cvach, 2012). Dandoy et al. (2015) reported the limitation that because implementation of bundled interventions occurred at nearly the same time it was difficult to know exactly what intervention made the largest change. Whalen et al. (2014) stated they performed their study of default ALARM FATIGUE MANAGEMENT 11 settings using equipment from a single manufacturer and the ability to modify default settings with the equipment of other manufacturers was not evaluated and may impact the alarm parameter changes that can be made. Gazarian and colleagues’ (2014) and Funk et al.’s (2010) studies were limited by the Hawthorne effect because nurses paid more attention to monitoring because they knew they were being observed. Implications for Practice The implications for nursing practice include proper skin preparation and replacement of ECG leads and electrodes daily as well as adjustment of alarms to patients’ actual needs. Nurses should be involved in a collaborative effort on when monitoring is appropriately indicated as well as appropriately discontinued. They should be included as part of an interdisciplinary alarm management committee that conducts an alarm risk assessment and explores strategies for alarm reduction as well as the development of monitor policy and protocols (Cvach, 2012). Finally, all nurses with patients on cardiac monitoring should have initial and ongoing training on monitor devices. Action Plan The initial action plan for this project involved the development of a unit-based quality improvement project to determine if educational interventions combined with small tests of change would reduce total daily alarms on the MIMCU. As the project progressed, technological and time constraint barriers prevented an intervention aimed at a specific reduction in alarm count over a period of time. The focus of the project turned to an educational intervention targeted at reducing alarm fatigue. The following is a timeline of events detailing each step of the overall process: ALARM FATIGUE MANAGEMENT 12 10/7/15 – The author was approached by a Clinical Head nurse at a Unit Council meeting to consider alarm fatigue as the subject for the capstone project. Urgency surrounding this topic stems from recent issues on the unit where serious alarms were missed as well as the looming JCAHO NPSG deadline of 1/1/16 to have policies and procedures in place for alarm management. 10/14/15 – The author presented a sample educational assessment survey to the Nurse Manager for feedback on relevance and appropriateness of questions. The Nurse Manager’s approval was solicited for distribution of the survey via email to nursing staff to ensure the best response rate. 10/17/15 – The author created a survey through SurveyMonkey and emailed it to the Nurse Manager who then forwarded the survey to the 48 registered nurses on staff of the unit. The survey was closed to responses on 10/31/15 (see Appendix B for survey questions and results). Thirty total responses were received for a response rate of 62.5%. Based upon responses educational interventions were targeted at the definition and scope of alarm fatigue at all levels of the organization (individual, unit, and hospital) as well as at the national level. Additional education would be aimed at recommended nursing practice and actions to reduce alarm fatigue. 10/21/15 – The author consulted with the Nurse Manager on current best evidence regarding alarm management based on a review of literature. Recommendations included a combination of educational interventions, adjustment of alarm default settings, and implementation of alarm delays. In collaboration with the Nurse Manager the author developed a plan to obtain a count of alarm data over a specified period, implement the ALARM FATIGUE MANAGEMENT 13 above interventions and obtain post-intervention alarm data to determine if the combined interventions were successful. 10/22/15 – The Nurse Manager emailed the Biomedical Engineering technician to determine the capability of extracting the number of alarms from the central monitor station over a 24-hour period of time. 10/23/15 – The Nurse Manager received an email response to the above question from the Biomedical Engineering technician stating, “Drager does not have the reporting feature needed to count any specific alarms or range of alarms. However, it is possible to go in and select each bed and manually go through the Full Disclosure and Event Disclosure for the information you’re looking for. In Full Disclosure, there is a Reports tab. It has strip, hour, 24-hour and some other reports options that may be helpful.” 10/25/15 – 11/12/15 – The project was placed on temporary hold due to an unforeseeable emergency in the author’s family. 11/13/15 – The author emailed the Nurse Manager to obtain a manual count of alarms. 11/17/15 – A manual count of alarms by bed for the 24-hour period from 0800 on 11/16/15 to 0800 on 11/17/15 was performed by the Nurse Manager (see Appendix C). A significant barrier to obtaining accurate alarm data was that there is no current option for selecting the time frame. Although the number of alarms by bed could be determined over certain periods of time, the time periods could not be standardized. Upon analysis the time periods ranged anywhere from 4 hours to 18 hours with number of alarms per patient ranging from 2 to >1000. The results, therefore, are possibly so inaccurate as to be misleading. Further attempts to obtain more accurate data from Biomedical ALARM FATIGUE MANAGEMENT 14 Engineering as well as inquiry into implementing alarm delays were met with the responses, “it can’t be done” or “it requires middleware that we haven’t purchased.” A decision was made at this time to focus the remainder of this capstone project solely at the impact of educational interventions at reducing alarm fatigue. 11/18/15 – The author presented an educational intervention utilizing a “Dine and Dash” approach by detailing nursing staff at day and night shift huddles and as they took breaks at the nursing station for coffee and donuts provided by the author. An educational flyer (see Appendix D) was placed next to the coffee and donuts as well as a copy of the correct anatomical placement of ECG electrodes on the body (Appendix A) and the current monitor policy (Appendix E). Nurses were educated on the scope and impact of alarm fatigue nationally and on the unit based on survey results. They were also instructed on how to access alarm limits by individual patient to customize parameters based on need (from the central monitor choose “Setup,” and then “Alarm Limits”). They were also educated on how to obtain a copy of the current monitor policy via the Infonet (choose “Policies,” then “Nursing,” then “Alarm DefaultsStandardization”). This policy, effective June 2015, describes alarm limits in place for medical critical care and current procedure for alarm management. The same information was also posted in the break room with an accompanying signature page for nurses to initial that they have received education regarding alarm fatigue and are committed to implementing recommended nursing actions aimed at improving patient outcomes based on better-quality alarm management. Three days post intervention 25 of 48 signatures were verified. This suggests that the educational impact of this intervention reached 52% of its targeted audience. ALARM FATIGUE MANAGEMENT 15 Summary This capstone project was a collaboration between the author, her preceptor, the Clinical Head nurses, the Nurse Manager, and the Biomedical Engineering technician. The project was aimed at assessing the knowledge of MIMCU nurses regarding the scope and impact of alarm fatigue, identifying knowledge and practice deficits, and implementing an educational intervention to address the issue by providing methods of alarm management that seek to reduce noncritical alarms to decrease alarm fatigue and improve patient outcomes. Even without a current reliable method of counting total alarms experienced on the MIMCU in a given 24-hour period, manual counts estimate the average alarm burden to be in the hundreds per bed per day, with some beds experiencing over 1000 alarms in a given day. This roughly translates into greater than 4000 alarm signals throughout the unit per day. With 8599% of these alarms not requiring clinical intervention, nurses on the MIMCU have become increasingly desensitized and overwhelmed by the sheer number of alarms. This can lead to serious or fatal consequences for patients. In fact, 90% of MIMCU nurses have witnessed a delay in response to an urgent situation due to alarm fatigue and almost half (47%) have witnessed patient harm in the past year as a result of alarm fatigue. In an effort to direct attention to the critical issue of alarm fatigue on the MIMCU, the author presented an educational intervention focused on the nature and scope of the problem in general and on the unit, and on recommendations for expected practice and nursing actions. Both verbal and nonverbal communication methods were used in the intervention. During both day and night shift huddles the author discussed the results of the survey and educated on specific practice points that nurses can employ to reduce alarm noise. These suggestions included providing proper skin preparation for ECG electrodes and daily electrode replacement; ALARM FATIGUE MANAGEMENT 16 customization of alarm parameters based on patient need; implementing alarm delays; and monitoring only those patients with clinical indications for monitoring. The author also provided handouts in support of these practices including a diagram of proper electrode placement on the body, a copy of the current alarm monitor policy and how to access it on the organization’s Infonet, and instructions on how to customize alarm parameters on the central monitoring system according to patient need. Implementing alarm delays and adjustments to default settings were recommended to the Nurse Manager, and interdisciplinary discussions with Biomedical Engineering will be ongoing regarding the potential to investigate these options further. Ongoing education regarding the Drager central monitoring system and practice points was also recommended to the Nurse Manager. Lastly, as a follow-up to this educational intervention, nurses were asked to initial that they received education regarding alarm fatigue and are committed to expected nursing practice and actions based on current alarm policy and procedures. The author verified 25 of 48 signatures for an educational impact of 52%. This suggests that ongoing education is needed to reach a larger percentage of the target audience. ALARM FATIGUE MANAGEMENT 17 Appendix A Correct Electrode Placement Proper Skin Preparation and Electrode Placement Decreases Alarms on a Telemetry Unit. Walsh-Irwin, Colleen; DNP, RN; ANP, CCRN; Jurgens, Corrine; PhD, RN; ANP-BC, FAHA Dimensions of Critical Care Nursing. 34(3):134-139, May/June 2015. DOI: 10.1097/DCC.0000000000000108 ALARM FATIGUE MANAGEMENT 18 Appendix B Nursing Alarm Fatigue Survey Survey of 48 registered nurses on the Medical Intermediate Care Unit. Responses received from 30 recipients for a response rate of 62.5% 1. How disruptive are false or nuisance alarms clinical alarms to your daily workflow? (1 = not disruptive at all. 10 = constantly disruptive). Average 8.1 2. Of all the clinical alarms you encounter, estimate the percent that are false or irrelevant (the patient does not require clinical intervention). Average 65.2% 3. In the past year, have you witnessed a delay in response (from a nurse, technician, or other staff) to an urgent situation due to alarm fatigue? Yes – 90%; No – 10% Three comments to this question: 1) Throughout evening O2 was not tracking properly and changed several times; on last occurrence alarm was giving similar alert, but this time the patient pulled off the probe as well as his nasal cannula, so it was an emergent situation due to history of quickly desaturating. 2) There are many times in which serious alarms (spO2<79, Vtach/vfib/asystole) are ringing-fortunately they are false, but many people don’t respond timely. 3) Red alarms are continuously getting ignored. 4. In the past year, have you witnessed patient harm as a result of alarm fatigue? Yes – 46.7%, No – 53.3% Two comments to this question: 1) Yes, please refer to previous comment in regards to patient removing O2 and delay in response time, due to previous recurrent false alarms. 2) Example: trach/vented pt’s ventilator became disconnected and there were several minutes in which nobody responded. 5. On average, how often do you apply new telemetry ECG electrodes on your patients? Daily – 70%; Every two days – 6.7%; Every three days – 0%; Only when they wear out – 13.3%; Other (please specify) – 10% Three comments to specify “other” response: ALARM FATIGUE MANAGEMENT 19 Appendix B (continued) 1) Depends on each patient, sometimes it can occur multiple times during a 12hr shift. 2) With baths. 3) At least daily, mostly with a bath. Do also change when loose. 6. On average, how often do you change the continuous pulse-oximeter sensor on your patients? Daily – 46.7%; Every two days – 13.3%; Every three days – 0%; Only when it wears out – 26.7%; Other (please specify) – 13.3% Four comments to specify “other” response: 1) Also depends on the particular patient, and their skin condition, usually I change them when they become an issue or have started to perform improperly. 2) I think night shift replaces the stickers and finger probes. 3) At least daily, sometimes more. 4) At least daily, sometimes a few times a day if it is warranted. 7. When you think a patient no longer needs continuous monitoring, how likely are you to ask the physician about discontinuing the monitoring? Very likely – 43.4%; Somewhat likely – 23.3%; Somewhat unlikely – 20%; Very unlikely – 13.3% 8. Your patient is triggering the same ECG or pulse-ox alarm every 5 to 10 minutes. How likely are you to assess electrodes/sensors and change them if necessary? Very likely – 90%; Somewhat likely – 10%; Somewhat unlikely – 0%; Very unlikely – 0% 9. Your patient is triggering the same ECG or pulse-ox alarm every 5 to 10 minutes but the electrodes and sensors are detecting a good signal (the alarms are accurate and are not false alarms). This is being caused by a known medical issue that you are communicating about with the physician. How likely are you to change the alarm limits to decrease the alarms while you also address the patient’s nursing and medical needs? Very likely – 30%; Somewhat likely – 46.7%; Somewhat unlikely – 20%; Very unlikely – 3.3% 10. You notice another nurse’s patient having an excessive number of alarms and the situation is causing nurses to ignore the alarms on your unit. How likely are you to address the problem with the nurse and/or offer to help remedy the situation? Very likely – 40%; Somewhat unlikely – 53.3%; Somewhat unlikely – 6.7%; Very unlikely – 0% ALARM FATIGUE MANAGEMENT 20 Appendix C MIMCU Alarm Data 8:00 AM 11/16/15 to 8:00 AM 11/17/15 Room Number 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 Total Alarms: 4422 Average Alarms Per Bed: 260 Median Number of Alarms: 210 Total Alarms 1000 1000 Unoccupied 19 227 210 96 232 2 3 36 489 222 188 312 120 Unoccupied 45 221 Unoccupied ALARM FATIGUE MANAGEMENT 21 Appendix D Educational Flyer ALARM FATIGUE MANAGEMENT 22 Appendix E MIMCU Alarm Monitor Policy ALARM DEFAULTS, STANDARDIZATION OF Clinical Practice Manual, Nursing - Hershey Medical Center Policy Number: A-4CPMN Replaced: August, 2014 Effective: June, 2015 Authorized: Sherry Kwater, MSM, BSN Interim Chief Nursing Officer Approved: Anna Biser, RN, CCRN Practice Council Chair 2015 KEYWORDS Alarm limits, standard defaults, monitor defaults PURPOSE Appropriate alarm limit defaults promote safe patient care, avoid duplicative alarms, and potentially avoid non-actionable alarms which may contribute to alarm fatigue. POLICY 1. Units will specify standard defaults for alarm parameters for both hardwire and telemetry monitoring. a. In clinical areas with both hardwire and telemetry monitoring, the alarm defaults will be the same for both. 2. Alarm parameters should be adjusted based on specific clinical needs of each patient. 3. Alarm limits will be verified and charted for each patient at the beginning of the shift. 4. Alarm limits will be verified with re-docking. 5. ECG electrodes will be changed daily and prn. 6. See Attached Appendix A for standard alarm areas. 7. See Attached Appendix B for alarm default settings for standard areas. ALARM FATIGUE MANAGEMENT 23 Appendix E (continued) Medical Critical Care Alarm Limits ALARM HR PVC/MIN NBP S NBP D RESP ART M GP1 S GP1 D PA S PA D CVP etCO2 SpO2 BT RRc ALARM LIMITS ALARM UPPER LOWER ON 120 45 ON 15 ON 180 80 ON 95 40 ON 30 5 ON 100 60 ON 160 80 ON 95 40 ON 50 10 ON 20 2 ON 20 2 ON 50 30 ON 100 89 ON 39 34 ON ALARM ARCHIVE STORE STORE STORE STORE STORE STORE STORE STORE STORE STORE STORE STORE STORE STORE ASY VF VT RUN SVT TACH BRDY PAUS ARRYTHMIA SETUP ALARM RATE COUNT ARCHIVE L-T STR/REC L-T STR/REC L-T STR/REC SER >=110 >=6 STR/REC SER >=140 >=8 STR/REC ON >=130 >=8 STORE ADV <=40 >=8 STORE SER 2.5s STR/REC Telemetry Alarm Limits Alarm HR SpO2 ALARM ASY VF VT RUN AIVR SVT CPT BGM BRDY PAUS Alarm ON ON Alarm Limits Upper Lower 120 45 100 89 Archive STR/REC STORE ARRHYTHMIA SETUP ALARM RATE COUNT ARCHIVE L-T STR/REC L-T STR/REC L-T >=150 >=6 STR/REC SER >=150 >=6 STORE OFF <=149 >=3 STORE SER >=140 >=8 STORE ADV STORE ADV STORE ADV <=40 >=8 STORE SER 2.5s STR/REC ALARM FATIGUE MANAGEMENT 24 References Borowski, M., Gorges, M., Fried, R., Such, O., Wrede, C., & Imhoff, M. 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