Blackboard 8 user guide 2009
Blackboard user guide
Contents
Introduction ............................................................................................................................................ 1
Logging in ............................................................................................................................................ 1
Course entry page ............................................................................................................................... 4
Navigation ........................................................................................................................................... 6
Learning Resources ............................................................................................................................. 7
Navigation ....................................................................................................................................... 7
Contents and Icons.......................................................................................................................... 8
Assignments ........................................................................................................................................ 9
Navigation ....................................................................................................................................... 9
Discussion board ............................................................................................................................... 10
Navigation ..................................................................................................................................... 10
Forums .......................................................................................................................................... 10
Threads.......................................................................................................................................... 11
Replying to a post ......................................................................................................................... 12
Collecting posts ............................................................................................................................. 13
Tools—Communication Tools ............................................................................................................... 13
Collaboration..................................................................................................................................... 13
Navigation ..................................................................................................................................... 14
Chat ................................................................................................................................................... 14
Virtual Classroom .............................................................................................................................. 16
Map ............................................................................................................................................... 17
Whiteboard ................................................................................................................................... 18
Group Browser .............................................................................................................................. 18
Ask Question ................................................................................................................................. 19
Groups ............................................................................................................................................... 19
Navigation ..................................................................................................................................... 19
Email.................................................................................................................................................. 23
Navigation ..................................................................................................................................... 23
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Blackboard 8 user guide 2009
Messages........................................................................................................................................... 25
Navigation ..................................................................................................................................... 25
Tools—Course Tools ............................................................................................................................. 27
Calendar ............................................................................................................................................ 27
Navigation ..................................................................................................................................... 27
Views ............................................................................................................................................. 27
Digital Dropbox ................................................................................................................................. 28
Navigation ..................................................................................................................................... 28
Homepage ......................................................................................................................................... 30
Navigation ..................................................................................................................................... 30
The template ................................................................................................................................. 30
Roster ............................................................................................................................................ 31
My Grades ......................................................................................................................................... 32
Navigation ..................................................................................................................................... 32
Tasks.................................................................................................................................................. 33
Navigation ..................................................................................................................................... 33
Help/ contact ........................................................................................................................................ 33
Document name: Blackboard_user_guide.docx
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Blackboard 8 user guide 2009
Introduction
UHI’s Virtual Learning Environment (VLE) is Blackboard. Blackboard is an online learning system that
lets you communicate with your tutors and fellow students, work through course materials, take
part in activities, submit assignments and much more.
This guide tells you how to log in to and find your way round Blackboard and introduces you to some
of the most commonly used tools.
If you are using your own or a work computer, your first step is to make sure that Blackboard will
work on your computer. Please download the “How to get Blackboard working on your PC” guide
and follow the instructions. You can download this guide from the “How to . . .” section of UHI’s elearning Web site (http://www.uhi.ac.uk/elearning/how-to). Once you have checked that Blackboard
works on your computer or if you are using a UHI computer your next step is to login.
Logging in
To log in to Blackboard open your browser and go to the UHI homepage (http://www.uhi.ac.uk).
Click on the VLE (e-learning) link in the Shortcuts drop down list:
Figure 1: UHI VLE (e-learning) link
The next screen has two important links:
Figure 2: UHI's VLE page
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1. Blackboard Browser Setup. This link opens a summary screen which tells you if your browser is
compatible with Blackboard.
For Blackboard to work properly you need to have Cookies enabled, Java Script enabled and
Java OK:
Figure 3: The Blackboard Browser Setup window
Note 1: don’t worry if you don’t have all the free software installed—you may not need it. Your
lecturer will tell you what you need. The most common program is Adobe (Acrobat) Reader. Links to
all of the free software downloads are on the page. Just click on the link and follow the instructions.
Note 2: you must have administrator rights on your computer to install software. If you are unable
to install the required software please contact the people who are responsible for your computer
and ask them to do it for you.
If the page reports that your computer does not meet these requirements, please work through the
“How to get Blackboard working on your PC” guide. Download the guide from the e-learning Web
site’s VLE How-to section (http://www.uhi.ac.uk/elearning/how-to).
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2. The second link on the VLE page is Blackboard. This link opens the User Login screen. If the UHI
Website is down, you can also open this screen by going directly to
http://www.blackboard.uhi.ac.uk/.
Figure 4: The Blackboard login screen
Next, click User Login. This opens the
Have an Account? Screen.
Enter your UHI username and password.
If you have any difficulties with logging
in, please contact the UHI helpdesk.
Please note the Helpdesk hours are
Monday – Friday, 09:00-17:00. E-mail,
150@uhi.ac.uk
Tel: 01463 279 150. Internal Tel: 150.
Figure 5: The Have an Account? screen
Click the Login button to open your
Blackboard Home tab.
Next, in the My Modules section, click
the name of your module.
Figure 6: The Blackboard Home tab
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Course entry page
The course entry page is the first screen you see when you click on a module link from the
Blackboard Home tab.
Figure 7: The course entry page
This course entry page is fairly typical for UHI default settings, but your tutor may change the look of the
course environment and add or remove links as appropriate to the course.
1. The Home tab at the top left of the
screen opens the Blackboard home
page, which lists the modules on which
you are enrolled. You can customise
this page by clicking the Modify
buttons on the top right. Clicking any
course link opens the course entry
page (Figure 7).
The Modules tab opens the Course
search box, modules list, course
catalogue and report card.
Figure 8: The Blackboard tabs
The UHI e-learning tab opens the UHI
e-learning Website. Note: click the
browser Back button to return to
Blackboard. Please do not close the elearning Website as it will close
Blackboard.
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2. The Home button at the top takes
you to the Blackboard home tab and
the Logout button logs you out and
takes you back to the UHI Blackboard
login screen. Help takes you to the
UHI Helpdesk pages. Note: click the
browser Back button to return to
Blackboard.
Figure 9: The Blackboard buttons
3. The Course menu at the left of the
screen gives you access to the course
contents. The Announcements page
is the default setting for the home
page. Announcements are posted by
your tutor and appear in the main
content area (7 in Figure 7 above).
Staff information, Module
descriptor and Module information
give details about the module tutors
and the module.
Learning resources is where you will
find most of the course content. This
could be in the form of text, audio,
illustrations and pictures, video or
Flash.
Figure 10: The Course menu
4. The Tools menu gives you access to
Communication Tools, Course Tools
and the Course Map. Further details
on the Communication, Course Tools
and Course Map areas are given
elsewhere in this guide.
Figure 11: The tools menu
5. The Refresh button refreshes the
course content without taking you
away from your current location. This
is useful, for example, if you want to
check if another student has posted a
recent new entry to the discussion
boards.
Figure 12: The refresh and detail view buttons
Detail View switches the Course
menu to detail view, showing course
content as expandable folders and
items. The Detail View link is then
shown as Quick View so you can
switch back.
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6. The Course Title link will take you
back to the course entry page from
any area of the course.
Figure 13: The course title link
7. The main content pane is where you
will see course content displayed,
unless content has been designed to
open in a new window.
Figure 14: The main content area
Navigation
There are several methods you can use to navigate the Blackboard system.
It is worth exploring all of them, to see which particular method suits you best.
Figure 15: Navigation areas
There are four main methods areas of navigation:
1. Top level navigation lets you browse your modules and course catalogue, see your
announcements and calendar.
2. The Course menu area lets you browse course content, which appears in the main content area
as you follow links.
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3. The Course Map gives an expandable view
of course content and layout. Again,
content appears in the main content pane
as you click on the map. Note: the Course
Map opens in a new window.
Figure 16: The Course Map
4. The breadcrumb trail shows the links you have followed to get to the present page. You can click
on any of the breadcrumb links to take you one, or more, steps back. This is an extremely useful
tool and can save you a lot of time when navigating the course.
Learning Resources
Navigation
In Blackboard, you will find most of your course materials in
Learning Resources.
To access, click Learning Resources on the course menu.
Figure 17: Learning resources
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Contents and Icons
The Learning Resources area of a course can be set up in a variety of different ways by your tutor.
The following icons indicate common features.
Content is stored and organising in folders. To access content click on the
underlined (hyperlinked) title of the folder.
Figure 18: Folder icon
Items are articles of course content. Items can be purely text, or contain
images, audio, video, hyperlinks and file attachments.
Figure 19: Item icon
Learning Units are similar to folders although the content is displayed
differently. They can contain all forms of content. Items in Learning Units
have a table of contents, forward and back arrows and you look at them
one page at a time, like an e-book.
Figure 20: Learning Unit icon
Tests and Surveys (featuring various question types) can be set up in
Blackboard and are accessed within Learning Resources.
Figure 21: Test/Survey icon
Course Links let you move to another area of Blackboard, for example to
the Discussion Board.
Figure 22: Course Link icon
External Links are hyperlinks to Web sites external to UHI, which will
open in a new browser window.
Figure 23: External Link icon
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Assignments
Navigation
Submitting assignments in Blackboard is a three step process.
Depending on how your course has been set up, Assignments
might be accessed from:
 The Course menu; or
 A learning resource.
Figure 24: Assignments
To open an assignment, click
either on the title or the line
that begins: View/Complete
Assignment…
Figure 25: An example of an assignment
You’ll now see a screen with three sections.
In Assignment Information
you’ll see the assignment
title, textual instructions,
and any supporting files that
you have to download.
Figure 26: The Assignment Information page
The next two sections relate to
the submission of work. In
Comments you can write a
message to your tutor to
accompany your work.
Figure 27: The Assignment Materials box
Below Comments, you are asked to attach your assignment materials. Click on Browse to locate your
file.
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Figure 28: The Browse and Attach Files buttons
Click Add Another File if you have more than one file to submit. Once you have added all of your
files, move to Section 3, Submit.
At this point you can either chose to Save, which lets you continue working later, or Submit and
send your work to your tutor. Once you have clicked Submit, you cannot make any changes to your
assignment. You must contact your tutor if you want to resubmit your work—although allowing you
to resubmit your work is at the discretion of the tutor.
Discussion board
Navigation
Blackboard’s Discussion board is used for textual discussions.
Depending on how your course has been set up, the Discussion board
might be accessed from:
 The Course menu;
 Communications in the Course Tools menu; or
 A learning resource.
Discussions can also be set up for particular groups of students.
Figure 29: The Discussion board
link
Forums
Discussions are organised into forums.
The main Discussion board page displays a list of available discussion forums. For each forum, you
are told the total number of posts, the number of unread posts and the total number of participants.
Figure 30: The Discussion board forum
To take part in a discussion, click the hyperlinked (underlined) name of a forum.
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Forums are made up of threads.
Depending on how the discussion develops there
can be a number of related threads.
Certain threads will be set up in advance by your
tutor.
Figure 31: Threads
Threads
As students you will normally have the ability to create threads. To do this
click on the +Thread button.
Figure 32: Add Thread
Use the Subject line to
give the thread a
meaningful name.
Figure 33: The thread Subject box
In the Message space, write something that will encourage others to respond. You can format
your text using the tools provided and attach a file if you wish.
Figure 34: The Add Thread Message window
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Click Submit to complete the process.
Figure 35: The Submit button
Replying to a post
To reply to a post in an existing thread, click on the title
of the thread and click Reply.
Figure 36: The Reply to a post button
When replying to a post, you have the option to show or hide the original post.
Give your message a meaningful Subject (title). One useful tactic, where appropriate, is to name
the person to whom you are replying and summarise the content, e.g. To David: Assignment 1
word count.
Figure 37: Create a meaningful subject title
In the Message box write your message. You can format your text using the tools provided, and
attach a file if you wish.
Figure 38: Write a message
Click Submit to upload your post.
To see the titles of the posts within a particular thread
click on the + icon to the left of the post. This displays all
the titles and the + changes to a –. Click the – to close the
titles.
Figure 39: View post titles
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Collecting posts
You can view the contents of multiple posts in a single
screen. To do this, select threads or posts by ticking the
check boxes at the left of the screen.
Figure 40: Collecting posts
Next, click Collect.
Figure 41: The Collect button
You will now see the contents of all the messages you selected. You can print this screen, order
the contents by author, date, subject or thread and filter, for example, to show just one person’s
posts.
Note: clicking the subject line of a message when in Collect mode will return you to the first post
in the thread.
Tools—Communication Tools
Collaboration
Blackboard has two communication tools that let you interact synchronously (in real time) with your
tutors and fellow students: the Chat tool and the Virtual Classroom.
By default, Blackboard populates all courses with two virtual classroom and two chat sessions. Your
tutor can add as many additional sessions to this list as they choose.
Note: If you are using you own or work computer, before you join a live chat or Virtual Classroom
session please make sure you have followed the steps in the “How to get Blackboard working on my
computer”—see the Introduction for details. Please don’t use another chat tool at the same time as
using the Blackboard chat tool as this may cause a conflict and prevent Blackboard Chat from
working.
Please don’t open the Chat tool and the Virtual Classroom tool at the same time as this also causes
problems.
Please make sure you open the correct tool. If you open a tool and do not see your tutor in the
Participant list at the correct time, you may be using the wrong tool, for example you may be in the
Virtual Classroom when you are supposed to be using the Chat tool. Close the tool by closing its
window and then open the other tool.
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Navigation
Access the Collaborative tools via the Tools menu—click
Communication. The Communication page opens.
Figure 42: The Communication link
Click Collaboration.
Figure 43: The Collaboration link
Chat
To start the Chat tool, click the Join button. The Chat window opens on top of the Blackboard
window, in a new Java Window. Depending on your connection it can take up to a minute to open.
Figure 44: The Join chat button
You should then see the Chat window.
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Figure 45: The chat window
Note: If you do not see the Chat window, check to see if it is minimised on the Task bar. In the
example below (Figure 46) it looks as if the Chat window hasn’t opened. But if you look on the task
bar you will see that a Blackboard Chat button is visible. Click on the Chat button to display the Chat
window.
Figure 46: The Chat button on the task bar
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If the Chat button is not on the Task Bar and you have gone through the steps in the “How to get
Blackboard working on my computer”—see the Introduction for details, please call the Help desk,
see Help.
The Chat tool is very easy to use and is entirely text based.
Figure 47: The Chat window
1. The View and Clear buttons let you clear the screen, or view private messages in a different
pane.
2. The Participants area shows you who is online. If your tutor has disabled text chat, click on the
Hand symbol if you want to ask a question or make a comment.
3. The main content screen shows all participants’ comments as they appear.
4. The Compose panel is where you type messages.
5. Click Send or press Enter to make them visible to other participants.
6. User info shows you more information (e.g. e-mail address) for any selected participant. Click
Private Message to send a message visible only to the chosen recipient.
When the session is over, simply click on the close button (red cross) to shut the window.
Virtual Classroom
To start the Virtual Classroom tool, click on the Join button. The Virtual Classroom tool opens in a
new Java Window.
Figure 48: The Join the Virtual Classroom button
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The Virtual Classroom tool lets you share the course map and content, browse the Web together
and also has a whiteboard and chat screen.
Figure 49: The Virtual Classroom window
1. The View and Clear buttons have the same functions as in the Chat tool. Breakouts let you
have a private chat with selected online participants.
2. The Chat area at the bottom has exactly the same functions as the Chat tool we looked at
on the previous page.
3. The Tools area is where you can browse course materials, use the whiteboard and share a
Web browser.
Map
The Map tool displays the contents of the current course in the main content window.
Figure 50: The Map tool
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The displayed content has the same functionality as elsewhere in Blackboard and instructors and
students can open documents, run sound and video clips etc.
This can be useful when discussing particular aspects of a course, or outlining assignments or tasks.
Whiteboard
The Whiteboard tool displays the contents of the current course in the main content window.
Figure 51: The Whiteboard
Participants can draw and write freehand or type text, create shapes, lines and equations.
Group Browser
The Group Browser tool displays the contents of any Website addresses entered in the address box.
Tutors and students can enter Web site addresses, browse and share information. The tutor may
decide to give limited control of the browser to students, as and when they require it.
Figure 52: The Group Browser
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Ask Question
The Ask Question tool lets students contact the tutor directly via the chat facility. Any replies
received from tutors or fellow students can be accessed from the Question Inbox.
Figure 53: The Ask Question tool
When the session is over, simply click on the close button (red cross) to shut the window.
Groups
Navigation
Your tutor may set up a group area, where
students can communicate on shared projects
or tasks.
Figure 54: The Communication link
The Groups area is accessed from the
Communication link in the Tools menu on the
left hand side of the screen. Click
Communication.
Click Group Pages.
Figure 55: The Group Pages link
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You’ll see a list of the group(s) of which you are
a member.
Click on the group name to get access to the
group area.
Figure 56: The Group name link
You’ll then see the facilities available to you within your group area.
In this example, all tools are enabled, but every group page may be different as the tutor chooses
which tools are available for each group.
Figure 57: A group page
Other members of the group will be listed here, with their names and email addresses.
The Group Discussion Board link takes you to a discussion board area which is available only to
members of your group.
Click on a forum link to read and post threads, see the Discussion Board area for more information.
Figure 58: The Group Discussion board
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The Collaboration link gives you access to the Virtual Classroom and Chat facilities.
These sessions happen in real time and should be pre-arranged with your instructor or fellow group
members.
Figure 59: Group collaboration sessions
The File Exchange link lets you upload and share files with other members of the group.
Figure 60: The Group File Exchange Add File button
To add a file click Add File and browse to the file you want to upload. Open it, name it and click
Submit to upload it. It is then visible to other members of the group. To download a file, click on a
file name to open or download it. When you’re finished, click OK to return to the Group Pages area.
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The Send Email link opens the group email area. Group members are listed and can be selected
individually or in batches. Select Invert to choose all users if none are selected, and vice versa.
Figure 61: The Group Send Email window
Fill in the Subject line and message body as appropriate.
You can attach an item by using the Attach a file link.
Figure 62: The Attach File link and Submit button
Click on Submit to send the email.
Your instructor will give you further information about group projects and activities, and advance
warning of any Virtual Classroom or Chat activities, if relevant to your course.
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Email
Navigation
Email can be used to contact course tutors or
other students on your course.
Figure 63: The Communication link
The Email tool is accessed from the
Communication link in the Tools menu on the
left hand side of the screen. Click
Communication.
Click Send Email.
Figure 64: The Send Email link
You will then see the various options available
to you for sending messages.
To send a message to all students on your
course, click on All Student Users.
Figure 65: The Send Email to All Student Users link
Blackboard will automatically insert the email addresses of all the students on your course, and
highlight any invalid addresses.
Figure 66: Email information
Fill in the Subject and Message fields.
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To attach a file to your email, click the
Attach a file link.
Figure 67: The Attach a File link
Click the Browse button when it
appears—the Choose file window opens.
Figure 68: The Browse button
Browse to the file you want to attach.
Click Open to attach the file.
Figure 69: The Choose File window
You can then choose to Attach Another File, if required.
Figure 70: The Attach Another File link
Click Submit to send the message.
You can send e-mail to all users, all groups, all teaching assistant users, all student users and all
instructor users. You can also send to a single user or group or select several users or groups.
Please note: that Blackboard only sends e-mail messages to your UHI GroupWise mail box. It doesn’t
have an inbox. Please check your UHI GroupWise email regularly to retrieve messages sent to you.
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Messages
Navigation
The Messages tool can be used to contact
course instructors or other students on your
course.
Figure 71: The Communication link
The Messages tool is accessed from the
Communication link in the Tools menu on the
left hand side of the screen. Click
Communication.
Click Messages.
Figure 72: The Messages link
You will then see the Messages Inbox and Sent items.
Figure 73: The Messages folder
To send a message, click the New Message button. The Compose Message window opens.
Click the To button to select
recipients of the email, use the
arrow button to move recipients
into the Recipients box.
Use the Cc and Bcc buttons to
Carbon Copy and Blind Carbon
Copy recipients.
Fill in the subject line and body of
the message.
Figure 74: The Compose Message window
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As with the Email tool, you can upload an attachment by using the Browse button.
Figure 75: The Upload an Attachment box
Click Submit to send the message.
All messages sent to you appear in your inbox. You’ll see the number of unread messages and the
total number of messages and in your Inbox. Click the Inbox link to see your unread messages.
Figure 76: The Messages Folder
In the Inbox area, you can create a new message as well as mark, unmark and delete them.
Figure 77: The Inbox Folder
To read your messages, click the message title. Within the message, you can create a new message,
reply to sender, reply to all recipients, forward, delete or print.
Figure 78: The View Message window
Attached documents are linked in the Attachment area. If you are not deleting the message, click on
OK when you have finished. To delete a message click Remove.
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You can add folders to your messages area to organise
and classify your messages for easy retrieval.
Figure 79: The Messages Add Folder link
Please note: to access Blackboard messages you have to log in to Blackboard and go to the
Communications, Messages area. New messages are not flagged. If this tool is used on your course,
it is up to you to check your messages on a regular basis.
Tools—Course Tools
Calendar
Navigation
The calendar in Blackboard can be used by your tutor to highlight
important course related events.
To access, click Course Tools, then click Calendar.
Figure 80: The Calendar link
Views
There are various ways to
search for events in the
Calendar. By default you
will initially be shown the
present day in Day view.
Use the tabs to switch to
view by week, month or
year.
Figure 81: The Calendar tabs
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With the Quick Jump tool, you can go directly to one day,
specifying your preferred view (day, week, month or year).
Figure 82: The Calendar Quick Jump tool
Digital Dropbox
Navigation
The Digital Dropbox is a tool that is used to store files on the
Blackboard server, or send them to your tutor. You could, for
example, store draft versions of work, or forward completed
documents to your tutor.
Figure 83: The Course Tools link
Access the Digital Dropbox via the Tools menu, Course Tools.
Click on Digital Dropbox.
Figure 84: The Digital Dropbox link
To upload a file, click Add File.
Figure 85: The Send File button
Browse for the file you want to upload, name it and add any comments.
Figure 86: The File Information box
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Click Submit to upload the file.
Please note: this will upload the file to the Blackboard server, but it will not send it to your
instructor. That comes in the next step.
To submit a file to your tutor, click Send File.
Figure 87: The Send file button
You can then select a file you have already uploaded from the Select File menu, or use the Browse
button to select a file from your computer.
Figure 88: The Select file box
Add any comments as necessary and click Submit to send it to your tutor.
Files sent using Add File and Send File will be visible in your Digital Dropbox area.
Figure 89: Sent files
Please note that once Sent, you no longer have the option to remove that file.
Files sent to you by your tutor will be visible in your Digital Dropbox area, ready for download, along
with any comments left by the tutor.
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Figure 90: File sent by the tutor
Once the document is returned to you, you have the option to remove it after download.
Homepage
Navigation
As you may have little face-to-face contact with fellow
students and your tutors, it is essential that you upload your
photograph and tell others about yourself.
To help you do this Blackboard lets you set up a homepage—
with the aid of a simple template.
To create a homepage, follow these steps:
Select Course Tools from the Tools menu. Then click
Homepage. The Homepage template opens.
Figure 91: The Homepage link
The template
The Homepage template has 4 sections. The first of these is Homepage Information.
Figure 92: The Homepage template
In the Introduction write a brief and friendly biography. In Personal Information you can include
details that relate to your abilities to interact online. For example, if you are rarely online in the
evenings and weekends, share this with your fellow students in this section as it will help them to
know what to expect from you.
The next section lets you upload a photograph of yourself.
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Figure 93: The Upload Image section
To upload an image, use the Browse button to find an appropriate image on your computer.
Blackboard suggests that the image be 150 pixels x 150 pixels. To resize your photo you may need
image editing software. If you have a digital camera, then you can use its image editing software. If
you do not have a digital camera there are free image editing programs you can download from
downloads page of the e-learning Website (http://www.uhi.ac.uk/e-learning/downloads).
Figure 94: The Favorite Websites section
Section 3 of the template lets you pick up to three of your favourite Websites to share with your
classmates and tutors. Use the description box to explain why you like a particular Website and why
someone else might want to visit it.
Roster
To see your fellow students’ homepages select Communication from
the Tools menu and click Roster.
Figure 95: The Roster link
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From there you can either
search for someone you
know or list all of the
people enrolled on your
course.
Figure 96: The Roster Search window
Your tutors do not have home pages accessible through the Roster—you’ll find their information in
the Staff information section.
My Grades
Navigation
To access My Grades, first select Course Tools from the Tools
menu.
Figure 97: The Course Tools link
Next, click My Grades.
Figure 98: The My Grades link
The View Grades screen shows you a list of the assignments and activities for your course. If
appropriate the due date, possible points and weight are shown.
Figure 99: The View Grades screen
When you submit an assignment, the date and time are automatically recorded by Blackboard.
When your tutor marks your work, your score appears in the Calculated Grade column. These grades
are clickable links. Clicking on a grade shows the tutor’s feedback and lets you download any
attached files.
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Tasks
Navigation
Like the Calendar, the Tasks tool in Blackboard gives your tutor a
chance to remind you of course-related projects or activities. Subjects
are given a priority level, title, status level and due date.
Figure 100: The Tasks link
To access, select Tasks from the Course Tools menu.
To view the particulars of a task, click on the title.
Figure 101: Task details
To alter the status of your task, click on the wording in the
Status colum.
Clicking on Not Started, will change the status to In
Progress. Clicking again will take you to Completed.
Figure 102: The Task Status column
Help/ contact
If you have a problem with Blackboard, please check the Blackboard FAQ page on the e-learning
Web site:
http://www.uhi.ac.uk/e-learning/faqs
All known issues and their solutions are recorded there.
If you need help, please contact the UHI Helpdesk. Please note the Helpdesk hours are Monday –
Friday, 09:00-17:00.
Please tell them your login id, student id, full name, College, the problem and (if applicable) the
exact error message.
Tel. 150 (internal) / 01463 279 150 (external). The Helpdesk e-mail is 150@uhi.ac.uk or you can fill
in the on-line form on the UHI Website at
http://www.courses.uhi.ac.uk/helpdesk/scripts/internal/logcall.php.
If you want them to ’phone you, please include your ’phone number and the time that you will be
available.
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