771 The University of Chichester and The University of Portsmouth NEBOSH GENERAL CERTIFICATE Course Handbook March to June 2012 Course Duration: 15 March to 15 June 2012 Course Location: Room 8.02, 8th Floor, Mercantile House, University of Portsmouth, Hampshire Terrace, Portsmouth, PO1 2EG. CONTENTS Page 1. Welcome 3 2. Course Team Members 4 3. General Information 5 4. Emergency Procedures 6 5. Course Introduction 5.1 Syllabus Summary 5.2 Examination details 5.3 Learning Outcomes 5.4 Length and timing of the course 5.5 Certification and qualification 5.6 Course Evaluation 5.7 Scheme of Assessment 5.8 External verification 7 7 7 8 12 12 12 13 13 6. Course Programme 14 7. Reading List 18 8. NEBOSH Information 19 Latest Version – 08/03/12 LM/AC Page 2 1. WELCOME Dear Student Welcome to your NEBOSH (National Examination Board in Occupational Safety and Health) National General Certificate in Occupational Health and Safety Course. This course is being provided by staff from The University of Chichester and The University of Portsmouth Health and Safety Offices. This handbook has been designed to provide you with useful information about your course and should be read carefully at the beginning of the course and thereafter used as a reference book for clarification. We hope you will find your course interesting and rewarding. To make the most of the opportunities open to you, it is important for you to understand what the course involves, how the staff will work with you and your own duties and responsibilities. This Course Handbook will be used in conjunction with the University’s Policies and Procedures on the Web Sites. If you have any queries about the course or any of the topics covered please contact one of the course team members. Regards THE COURSE TEAM Latest Version – 08/03/12 LM/AC Page 3 2. COURSE TEAM MEMBERS Lecturer E-Mail Anne Canning CMIOSH Health and Safety Officer, University of Chichester a.canning@chi.ac.uk Kevin Hickman CMIOSH Health and Safety Advisor, University of Chichester k.hickman@chi.ac.uk David Wright CMIOSH SpDipEM Health and Safety Manager, University of Portsmouth david.wright@port.ac.uk Mark White PgC GradIOSH MIIRSM Health and Safety Adviser – Estates, University of Portsmouth mark.white@port.ac.uk Health and Safety Support 8th Floor, Office Mercantile House, University of Portsmouth, Hampshire Terrace, Portsmouth, PO1 2EG Tel: 02392 845698 Lynda Martin Service Centre and Training Manager lynda.martin@port.ac.uk Carol Newlyn Administrator carol.newlyn@port.ac.uk Latest Version – 08/03/12 LM/AC Page 4 3. GENERAL INFORMATION Venue - The course will take place in Room 8.02, 8th Floor Mercantile House, University of Portsmouth, Hampshire Terrace, Portsmouth, PO1 2EG. Access - The 8th floor requires swipe card access. Employees of the University of Portsmouth should bring their security cards with them every day. Advise the Health and Safety Support Office if your card does not permit access. Employees of the University of Chichester will be given a swipe card for the duration of the course. These cards must be returned at the end of course. Facilities - The ladies toilets are on the 8th floor. The gents toilets are on floors 9 and 7. You will need to take your swipe card with you. Format - The format of the day is as follows: 09:00-10:30 10:30-10:45 10:45-12:15 12:15-13:00 13:00-14:30 14:30-14:45 14:45-16:15 Lesson Tea Break Lesson Lunch Lesson Tea Break Lesson Refreshments – Tea, coffee, squash, water, and biscuits will be provided for the tea breaks. Lunch is not included. Absence - If you are absent from the course through illness / work commitments please ring the Health and Safety Support Office on 02392 845698. Smoking - Smoking is not permitted in University buildings. If necessary, please smoke outside of the building. Mobile Phones - Switch off mobile phones or turn them to silent mode. Latest Version – 08/03/12 LM/AC Page 5 4. EMERGENCY PROCEDURES MERCANTILE HOUSE OUTSIDE CAFE PARISEN THURSDAY MORNINGS Wheelchair users should comply with their Personnel Emergency Evacuation Plan (PEEP) or go to the nearest Refuge Point. Their presence should be made know to a caretaker or fire marshal who will inform security or the fire service when they arrive. Caretakers and security staff are trained to respond quickly in the event of a fire and to be present before the emergency services arrive. FIRST AID - There is a list of First Aiders for the building by the lift or ring the Caretakers on ext 3418. Latest Version – 08/03/12 LM/AC Page 6 5. COURSE INTRODUCTION National General Certificate in Occupational Safety and Health The NEBOSH National General Certificate is a qualification designed to help those with health and safety responsibilities (e.g. managers, supervisors and employee representatives) to discharge more effectively their organisational duties and functions. The duration of study for the National General Certificate is normally 80-100 hours plus private study and background reading. 5.1 Syllabus Summary The syllabus is divided into 3 units. Each of the first two units is further divided into a number of elements: Unit NGC1: Management of health and safety 1. Foundations in health & safety 2. Health and safety management systems-Policy 3. Health & safety management systems-Organising 4. Health and safety management systems- Planning 5. Health and safety management systems-Measuring, audit and review Unit NGC2: Controlling Workplace Hazards 1. Workplace hazards and risk control 2. Transport hazards and risk control 3. Musculoskeletal hazards and risk control 4. Work equipment hazards and risk control 5. Electrical safety 6. Fire safety 7. Chemical and biological health hazards and risk control 8. Physical and psychological health hazards and control Unit NGC3: Practical Application 5.2 Examination details The examination is held nationally four times a year and comprises two 2-hour written papers and a practical assessment. Each written paper consists of one ‘longanswer’ question and ten ‘short-answer’ questions. All questions are compulsory. The practical assessment is held in the candidate’s workplace and must be completed by a date set by the centre, marked by the centre’s appointed Practical Assessor and moderated by NEBOSH. The written papers and the practical assessment must be taken at the same centre and all three parts must be completed satisfactorily at the same sitting for a pass to be awarded. There are no partial passes. Registration forms for the examination are obtained from centres approved to run National General Certificate courses. Latest Version – 08/03/12 LM/AC Page 7 5.3 Learning Outcomes Unit NGC1: Management of health and safety Element 1: Foundations in health and safety Learning Outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 1.1 Outline the scope and nature of occupational health and safety 1.2 Explain the moral and financial reasons for promoting good standards of health and safety in the workplace 1.3 Explain the legal framework for the regulation of health and safety including sources and types of law 1.4 Explain the scope, duties and offences of employers, managers, employees and others under the Health and Safety at Work etc. Act 1974 1.5 Explain the scope, duties and offences of employers, managers, employees and others under the Management of Health and Safety at Work Regulations 1.6 Outline the legal and organisational health and safety roles and responsibilities of clients and their contractors Element 2: Health and safety management systems 1 - Policy Learning Outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 2.1 Outline the key elements of a health and safety management system 2.2 Explain the purpose and importance of setting policy for health and safety 2.3 Describe the key features and appropriate content of an effective health and safety policy Element 3: Health and safety management systems 2 - Organising Learning Outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 3.1 Outline the organisational health and safety roles and responsibilities of employers, directors and managers 3.2 Explain the concept of health and safety culture and its significance in the management of health and safety in an organisation 3.3 Outline the human factors which influence behaviour at work in a way that can affect health and safety Latest Version – 08/03/12 LM/AC Page 8 3.4 Explain how health and safety behaviour at work can be improved 3.5 Outline the need for emergency procedures and the arrangements for contacting emergency services 3.6 Outline the requirements for, and effective provision of, first aid in the workplace Element 4: Health and safety management systems 3 - Planning Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 4.1 Explain the importance of planning in the context of health and safety management systems 4.2 Explain the principles and practice of risk assessment 4.3 Explain the general principles of control and a basic hierarchy of risk reduction measures 4.4 Identify the key sources of health and safety information 4.5 Explain what factors should be considered when developing and implementing a safe system of work for general activities 4.6 Explain the role and function of a permit-to-work system Element 5: Health and safety management systems - Measuring, audit and review Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 5.1 Outline the principles, purpose and role of active and reactive monitoring 5.2 Explain the purpose of, and procedures, for health and safety auditing 5.3 Explain the purpose of, and procedures for, investigating incidents (accidents, cases of work-related ill-health and other occurrences) 5.4 Describe the legal and organisational requirements for recording and reporting incidents 5.5 Explain the purpose of, and procedures for, regular reviews of health and safety performance Unit NGC2: Controlling workplace risks Element 1: Workplace hazards and risk control Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: Latest Version – 08/03/12 LM/AC Page 9 1.1 Outline common health, welfare and work environment requirements in the workplace 1.2 Explain the risk factors and appropriate controls for violence at work 1.3 Explain the effects of substance misuse on health and safety at work and control measures to reduce such risks. 1.4 Explain the hazards and control measures for the safe movement of people in the workplace 1.5 Explain the hazards and control measures for safe working at height 1.6 Explain the hazards of, and control measures for, excavations Element 2: Transport hazards and risk control Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 2.1 Explain the hazards and control measures for the safe movement of vehicles in the workplace 2.2 Outline the factors associated with driving at work that increase the risk of an incident and the control measures to reduce work related driving risks Element 3: Musculo-skeletal hazards and risk control Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 3.1 Explain work processes and practices that may give rise to work-related upper limb disorders and appropriate control measures 3.2 Explain the hazards and control measures which should be considered when assessing risks from manual handling activities 3.3 Explain the hazards, precautions and procedures to reduce the risk in the use of lifting and moving equipment with specific reference to manually operated load moving equipment 3.4 Explain the hazards and the precautions and procedures to reduce the risk in the use of lifting and moving equipment with specific reference to mechanically operated load moving equipment Element 4: Work equipment hazards and risk control Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: Latest Version – 08/03/12 LM/AC Page 10 4.1 4.2 4.3 4.4 Outline general requirements for work equipment Explain the hazards and controls for hand-held tools Describe the main mechanical and non-mechanical hazards of machinery Explain the main control measures for reducing risk from machinery hazards Element 5: Electrical safety Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 5.1 Outline the principles, hazards and risks associated with the use of electricity in the workplace 5.2 Outline the control measures that should be taken when working with electrical systems or using electrical equipment in normal workplace conditions Element 6: Fire safety Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 6.1 Describe the principles of fire initiation, classification and spread 6.2 Outline the principles of fire risk assessment 6.3 Describe the basic principles of fire prevention and the prevention of fire spread in buildings 6.4 Identify the appropriate fire alarm system and fire-fighting equipment for a simple workplace 6.5 Outline the factors which should be considered when implementing a successful evacuation of a workplace in the event of a fire Element 7: Chemical and biological health hazards and risk control Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 7.1 Outline the forms of, the classification of, and the health risks from exposure to, hazardous substances 7.2 Explain the factors to be considered when undertaking an assessment of the health risks from substances commonly encountered in the workplace 7.3 Explain the use and limitations of Workplace Exposure Limits including the purpose of long term and short term exposure limits 7.4 Outline control measures that should be used to reduce the risk of ill-health from exposure to hazardous substances 7.5 Outline the hazards, risks and controls associated with specific agents Latest Version – 08/03/12 LM/AC Page 11 7.6 Outline the basic requirements related to the safe handling and storage of waste Element 8: Physical and psychological health hazards and risk control Learning outcomes On completion of this element, candidates should be able to demonstrate understanding of the content through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to: 8.1 Outline the health effects associated with exposure to noise and appropriate control measures 8.2 Outline the health effects associated with exposure to vibration and appropriate control measures 8.3 Outline the health effects associated with ionising and non-ionising radiation and outline appropriate control measures 8.4 Outline the causes and effects of stress at work and appropriate control measures Unit NGC3: Health and safety practical application Purpose and Aim The aim of this unit is to assess a candidate’s ability to complete successfully two activities: • To carry out, unaided, a safety inspection of a workplace, identifying the more common hazards, deciding whether they are adequately controlled and, where necessary, suggesting appropriate and cost effective remedial action • To prepare a report that persuasively urges management to take appropriate action, explaining why such action is needed (including reference to possible breaches of legislation) and identifying, with due consideration of reasonable practicability, the remedial measures that should be implemented. 5.4 Length and timing of the course The course will last 11 weeks or days. Intakes will be as required. 5.5 Certification and qualification On successful completion of the 3 part exam students will receive the nationally recognised and certified qualification issued by NEBOSH. 5.6 Course Evaluation There will be a Programme Review Board during the latter part of the course. The class will have the opportunity to air their views on the course, facilities, resources, lecturers, etc. A questionnaire will be handed out at the end of the course to gain feedback in order to evaluate the adequacy of the course and suitability of the teaching styles and resources. The questionnaire will be anonymous. From the Latest Version – 08/03/12 LM/AC Page 12 comments obtained the course will be further developed and salient points written into the courses overall action plan. 5.7 Scheme of Assessment There will be formative progress tests at week 9 and 10. These will be NEBOSH style questions and a workshop inspection. At the end of the course there will be a summative three part Certificate exam – 2 No. 2hour written exams and 1 no. practical examination. 5.8 External verification The NEBOSH General Certificate written exams are sent directly to NEBOSH who mark and verify them nationally. The inspection report is marked and verified within the University and the results are sent to NEBOSH who can randomly call in scripts for external verification. Latest Version – 08/03/12 LM/AC Page 13 NEBOSH National General Certificate 12 Week Programme 2012 AM 0900-1215 Week NGC1: Management of H & S 1 University Induction AC 15.03.12 Course overview and objectives. Study skills Foundation AC 1.1 Outline the scope and nature of occupational health and safety 1.2 Explain the moral and financial reasons for promoting good standards of health and safety in the workplace 2 Foundation DW 22.03.12 1.5 Explain the scope, duties and offences of employers, managers, employees and others under the Management of Health and Safety at Work Regulations 4.4 Identify the key sources of health and safety information PM 1300-16.15 NGC2: Controlling workplace hazards Foundation DW 1.3 Explain the legal framework for the regulation of health and safety including sources and types of law 1.4 Explain the scope, duties and offences of employers, managers, employees and others under the Health and Safety at Work etc. Act 1974 Fire DW 6.1 Describe the principles of fire initiation, classification and spread 6.2 Outline the principles of fire risk assessment 6.3 Describe the basic principles of fire prevention and the prevention of fire spread in buildings 6.4 Identify the appropriate fire alarm system and fire-fighting equipment for a simple workplace 3 Policy KH 29.03.12 2.1 Outline the key elements of a health and safety management system 2.2 Explain the purpose and importance of setting policy for health and safety 2.3 Describe the key features and appropriate content of an effective health and safety policy 6.5 Outline the factors which should be considered when implementing a successful evacuation of a workplace in the event of a fire Work Equipment AC 4.1 Outline general requirements for work equipment 4.2 Explain the hazards and controls for handheld tools 4.3 Describe the main mechanical and nonmechanical hazards of machinery 4.4 Explain the main control measures for reducing risk from machinery hazards 3.3 Explain the hazards, precautions and Latest Version – 08/03/12 LM/AC Page 14 procedures to reduce the risk in the use of lifting and moving equipment with specific reference to manually operated load moving equipment 3.4 Explain the hazards and the precautions and procedures to reduce the risk in the use of lifting and moving equipment with specific reference to mechanically operated load moving equipment 4 Organising KH 05.04.12 1.6 Outline the legal and organisational health and safety roles and responsibilities of clients and their contractors 3.1 Outline the organisational health and safety roles and responsibilities of employers, directors and managers 12.04.12 HOLIDAY 5 Risk Assessment AC 19.04.12 4.1 Explain the importance of planning in the context of health and safety management systems 4.2 Explain the principles and practice of risk assessment 4.3 Explain the hierarchy of risk reduction Vehicle Movement AC 1.4 Explain the hazards and control measures for the safe movement of people in the workplace 2.1 Explain the hazards and control measures for the safe movement of vehicles in the workplace 2.2 Outline the factors associated with driving at work that increase the risk of an incident and the control measures to reduce work related driving risks HOLIDAY Chemical & Biological DW 7.1 Outline the forms of, the classification of, and the health risks from exposure to, hazardous substances 7.2 Explain the factors to be considered when undertaking an assessment of the health risks from substances commonly encountered in the workplace 7.3 Explain the use and limitations of Workplace Exposure Limits including the purpose of long term and short term exposure limits Latest Version – 08/03/12 LM/AC Page 15 6 Control Measure AC 26.04.12 4.4 Identify the key sources of health and safety information 4.5 Explain the factors to be considered when developing and implementing a SSW for general activities 4.6 Explain the role and function of a permit-to-work system 7 Culture KH 03.05.12 3.2 Explain the concept of health and safety culture and its significance in the management of health and safety in an organisation 3.3 Outline the human factors which influence behaviour at work in a way that can affect health and safety 3.4 Explain how health and safety behaviour at work can be improved 8 Monitoring KH 10.05.12 5.1 Outline the principles, purpose and role of active and reactive monitoring Cont: 5.3 Explain the purpose of, and procedures for, investigating incidents (accidents, cases of work-related illhealth and other occurrences) 5.4 Describe the legal and organisational requirements for recording and reporting incidents 9 MOCK EXAM KH 17.05.12 Audit & Review KH 5.2 Explain the purpose of, and procedures, for health and safety auditing 5.5 Explain the purpose of, and procedures for, regular reviews of health and safety performance Latest Version – 08/03/12 LM/AC Chemical & Biological DW 7.4 Outline control measures that should be used to reduce the risk of ill-health from exposure to hazardous substances 7.5 Outline the hazards, risks and controls associated with specific agents 7.6 Outline the basic requirements related to the safe handling and storage of waste Physical MW 8.1 Outline the health effects associated with exposure to noise and appropriate control measures 8.2 Outline the health effects associated with exposure to vibration and appropriate control measures 8.3 Outline the health effects associated with ionising and non-ionising radiation and outline appropriate control measures Musculoskeletal MW 3.1 Explain work processes and practices that may give rise to work-related upper limb disorders and appropriate control measures 3.2 Explain the hazards and control measures which should be considered when assessing risks from manual handling activities Recap 3.3 & 3.4. MH hazards and manual operated load handling equipment. MOCK EXAM MW Electrical MW 5.1 Outline the principles, hazards and risks associated with the use of electricity in the workplace 5.2 Outline the control measures that should be taken when working with electrical systems or using electrical equipment in normal workplace conditions Page 16 10 MOCK EXAM FEEDBACK AC 24.05.12 Welfare AC 3.5 Outline the need for emergency procedures and the arrangements for contacting emergency services 3.6 Outline the requirements for, and effective provision of, first aid in the workplace 1.1 Outline common health, welfare and work environment requirements in the workplace 1.2 Explain the risk factors and appropriate controls for violence at work 1.3 Explain the effects of substance misuse on health and safety at work and control measures to reduce such risks. 11 NGC 3 Briefing. Practical exam and 31.05.12 report writing. Revision, Exam technique KH 8.4 Outline the causes and effects of stress at work and appropriate control measures Construction Activities MW 1.4 Explain the hazards and control measures for the safe movement of people in the workplace 1.5 Explain the hazards and control measures for safe working at height 1.6 Explain the hazards of, and control measures for, excavations 07.06.12 HOLIDAY 12 Revision 14.06.12 Course Evaluation AC DW KH MW EXAMS Written Examination 15.06.12 NGC1 Paper 22.06.12 NGC3 to be handed in Recap ptw/ssw and confined space HOLIDAY Revision Written Examination NGC2 Paper Timetables are live documents and are adjusted to meet the needs of the learners and their progress through the course. Changes can and will be made. Therefore the above should be used as a guide only. NEBOSH Certificate Programme 12 wks Spring 2012 v5 140312 LM Latest Version – 08/03/12 LM/AC Page 17 7. READING LIST NEBOSH recommend the following books as useful study material: “Introduction to Health and Safety at Work” – supplied to you. “Reducing Error and Influencing Behaviour” HS(G)48 http://books.hse.gov.uk/hse/public/saleproduct.jsf?catalogueCode=9780717624522 “Successful Health and Safety Management.” HS(G)65 http://books.hse.gov.uk/hse/public/saleproduct.jsf?catalogueCode=9780717612765 Latest Version – 08/03/12 LM/AC Page 18 NEBOSH Information Terms and Conditions All students must be aware of the NEBOSH Student Terms and Conditions document. Please see: http:/www.nebosh.org.uk/students/becoming_a_student/default.asp Appeals All students must be aware of the NEBOSH policy on enquiries about results and the appeals process. More information about the Enquiries About Results (EARs) and Appeals policy and procedures can be found at: http://www.nebosh.org.uk/students/currently_studying/default.asp?cref=42&ct=2 The role of SQA Accreditation in Appeals http://www.sqa.org.uk/sqa/42333.html Further details can be found in the NEBOSH Enquiries About results and Appeals policy document. NEBOSH policy documents for use by candidates and course providers can be found here: http://www.nebosh.org.uk/About_Nebosh/ SQA continue to conduct regular monitoring of course providers offering SQA accredited qualifications across the UK and we would like to take this opportunity to thank you for your continued assistance and co-operation. If you have any queries or require any further information please do not hesitate to contact our Accreditation department by email: accreditation@nebosh.org.uk or calling 0116 2634729. Latest Version – 08/03/12 LM/AC Page 19