Spring Term:
February 22nd–March 5th, 2014
2014
Florence, Italy
FSS 2242C:
International Cuisine
Program Leader:
Chef Pierre Pilloud
ppilloud@valenciacollege.edu
phone 407-582-1880
office: West, 9-141A
Program Provider:
APICUS
http://www.apicius.it/
Florence, Italy 2014
FSS 2242: International Cuisine
PART 1: PROGRAM OVERVIEW

Attendance Policy and No-Show Policy

Welcome

Withdrawal Policy

Program Description

Make-Up Policy

Program Eligibility

Academic Honesty

Location and Dates

Internet Research Statement

Students with Disabilities
PART 2: FINANCES

College Policies

Scholarship Eligibility

Student Code of Conduct

Tuition and Fees

Important Dates

Program Application Fee

Important Valencia Website Links

Program Deposit Payment

Disclaimer

Program Balance Payment

Waitlisted Students

Financial Aid & Advising

Frequently Asked Questions (FAQ)
PART 5: PREPARING FOR STUDY ABROAD

Cancellation Policy

Passport

Visa
PART 3: PROGRAM ACADEMICS

What to Bring

Course Description

International Cell Phone Access

Credit Hours

Time

Course Format

Weather

Major Topics/Concepts/Skills/Issues

Personal Budget

Learning Objectives

Flight Information

Valencia Student Core Competencies

Accommodations

Nature and Scope of the Course

Transportation

Instructional Materials

Telephone in Europe

Grading Scale

Internet Access

Course Assignments and Grading

Electrical Needs

Description of Assignments

Meals
PART 4: PROGRAM ITINERARY
Florence, Italy 2014
FSS 2242: International Cuisine

Tipping

Insurance Coverage

Smoking

Medical Treatment

Packing List for Study Abroad

Counseling Services
PART 6: CITIES, CULTURE, PEOPLE, AND
LANGUAGE
PART 8: SAFETY & EMERGENCY
PREPAREDNESS

Firenzvruize, Italy

Your Safety

Italian People & Culture

Valencia’s Student Code of Conduct

What Is Culture Shock?

Depart of State Travel Warning

Relieving Culture Shock

Alcohol Policy

Questions and Phrases in Italian

Safety Tips

Diversity and Discrimination

In-Country Emergency Orientation

What Do Students Say?

Emergency Contact Information
PART 7: HEALTHCARE ABROAD
PART 9: UPON YOUR RETURN

Stay Healthy!

Reverse Culture Shock

Dietary Concerns

Program Close-Out Process

Immunizations

Prescriptions
PART 10: RESOURCES
WHO TO GO TO FOR WHAT
Questions about the course fitting into My Education Plan: Study abroad advisor
Visa for an international student: International advisor AND the country consulate or embassy
Visa for other non-U.S. passport holder: Country consulate or embassy
How to log into Atlas: Call 407-582-5444 and dial 1 for the student Atlas Help Desk
Atlas account questions: Answer Center (and the Business Office if they can’t help them)
Scholarship authorization: Answer Center
Financial aid: Answer Center or a study abroad advisor
Damage deposit or age 30+ payment: Program provider
Course academic/program logistic questions: Program leader
Florence, Italy 2014
FSS 2242: International Cuisine
PART 1: Program Overview
Welcome!
Benvenuto! We’re thrilled that you have decided to participate in the
Valencia College program to Italy! Apicus is responsible for managing the
logistics of the program.
Valencia College and Apicus are dedicated to making your experience
abroad rewarding. However, studying and traveling abroad involves a good
deal of uncertainty. This is inevitable because pinning down every small
detail (and sometimes even some larger ones) may not be possible on the
same timeline as is usual in the USA. By studying abroad, a student is trying
to become part of a society that is different from home. Notions of time, assumptions about written communication, and
expectations for social relationships may be subtly or quite dissimilar from those at home. These kinds of differences are true for
developed countries as well as for the developing world.
The best advice we can provide is to be flexible and relaxed, knowing that things will usually work out. Our staff will do
everything possible to ensure that they actually do. Awareness that there will be things which you will not know with certainty will
help you approach your period of study abroad with patience as you cope with the details of preparation.
(The above statement was adapted from a web publication at Virginia Commonwealth University. It is the best advice we have
seen for students studying abroad.)
Program Description
This course will place emphasis on learning to use various condiments and seasonings that are indigenous to different parts of
the world in food preparation. Topics may include the Far East cuisine, Middle Eastern, Mediterranean, North African Cuisine
and Continental cuisine. Lectures, demonstrations, and preparations will also cover American regional cooking. Student must
successfully pass written and practical examination covering a variety of cooking techniques.
Program Eligibility
1.
2.
3.
4.
5.
6.
Apply by the deadline date
Be a degree-seeking Valencia student
Completed one semester within last year
Completed 12 college-level credits
Be at least 18 years old
Have a minimum GPA of 2.5 Prerequisite: A minimum grade of a C in FSS 1203C and 1246C
NOTE TO ALL STUDENTS: If participation in this study abroad
program will require you to miss other classes, you MUST obtain
permission from those professors to miss class. We cannot guarantee
that you will have an excused absence.
Florence, Italy 2014
FSS 2242: International Cuisine
Locations & Dates
Spring Term: Feb 22 – Mar 5, 2014
During the spring and summer semesters, students will be
required to meet and work to prepare themselves for the
study-abroad component of the course. Required readings,
assignments, and other activities will be provided. From
January through March, 2014 the course will be a study
abroad program in Florence, Italy. During this 10-day period,
participants will have hands-on opportunities to apply course
material and learn of their practical application through tours
and discussions of, along with class labs with Apicus. The
course culminates with a final paper due at the end of March
2014 that reflects on students-experiences.
Florence, Italy 2014
FSS 2242: International Cuisine
PART 2: Finances
Scholarship Eligibility
Valencia College is committed to support study abroad. Each year, requests are made
to Student Development and the Valencia Foundation to provide scholarships for both
short-term and semester study abroad. Scholarships are awarded on first-come, firstserve basis or committee review. In order to receive a scholarship, you must:

You must apply by the application deadline date in order to receive the
FULL scholarship amount. Otherwise, you will only be eligible for a
PARTIAL scholarship.

Be a degree-seeking student at Valencia. Transient, audit, and dual enrollment
students do not qualify for scholarships.
o
If you are graduating in the fall, you are allowed to get a scholarship
for spring break travel. If you are graduating in the spring, you are
allowed to get a scholarship for summer travel. Note that you will not have access to financial aid after you
graduate.

Have completed at least one semester with Valencia AND earned 12 college-level credits prior to travel within the last
year.

Have a minimum 2.5 GPA by the application deadline date. If this is your first term at Valencia, you can use your high
school or transfer GPA. You must submit an unofficial high school transcript or a transcript from your previous
institution and PERT scores. The SAGE office reserves the right to use the institutional, overall, transfer, or term GPA
and PERT scores to determine eligibility.

Be enrolled in the minimum number of credits in the term of your study abroad program: 3 for spring, 3 for fall, or 2 for
summer (please note that financial aid may have different requirements).

Receive only one scholarship for study abroad within the academic year.

Meet all course requirements (attend all pre- and post-trip meetings, participate in all in-country activities, turn in all
academic assignments, obtain a grade of a C or better).

Submit a thank you card to the donor addressed "To My Esteemed Donor."

Complete the online course evaluation within two weeks upon your return.

Be willing to participate in a SAGE event to help promote study abroad to future students.
Scholarship amounts vary year to year, and there is a cap of 50% of the program fee. It is important to note that the scholarship
amount is based on the projected program cost. If the cost goes down, the amount of your scholarship may go down in the
same proportion as well.
You will be issued the scholarship through your student account. This will be done at some point after you have made the
deposit payment and have been enrolled in the course. You can verify that the funds have been authorized in your student
Florence, Italy 2014
FSS 2242: International Cuisine
account under the Term Balance tab. Funds will not be disbursed until the semester term when travel takes place. If you have
questions about your scholarship disbursement, you must visit the Answer Center.
If you do not complete all assignments, are ON TIME to all program activities, attend all programs activities, pass the course
with a C or better, and complete the program close-out process, YOUR SCHOLARSHIP MAY BE REVOKED. In addition, if
you are found guilty of breaking any rules associated with the Student Code of Conduct Policy (6Hx28:8-03) while on
study abroad or you receive lower than a C for your final grade, YOUR SCHOLARSHIP WILL BE REVOKED.
Tuition and Fees
What’s Included
What’s Not Included
Please see your program website page for
Airfare
Course materials
the breakdown of the program fees. Note
Ground transportation
Course tuition and fees
that the program fee does NOT include the
Hotel accommodations
Reassessment fee if less than10
cost of tuition or other semester fees:
Some meals
students
http://valenciacollege.edu
Medical/Trip insurance
Airport departure fees and taxes
/international/studyabroad/students/shortter
Cell phones (you pay for calls)
increase
Student
services
and
lab
fees
Luggage transport/storage fees
mprograms.cfm. If you look to the right side
Apicius apron and recipe pack
Most meals
of the page, you will see a list of what is
Internet, library, and gym usage Internet access at the hotel
included with your program cost and what is
Tours listed in program itinerary Passport
not included. It is important to note that
Entrance fees to all sites
Immunizations
program fees may INCREASE due to an
Tour guides
Spending money
increase in airfare, departure taxes, or low
Tips
enrollment in the program. See the country
website page for details on what is included or not included in the program fee. These items are listed below but see the
webpage for the most recent information. Remember that if you pay out-of-state tuition, you will have to pay that for this course
as well.
Program Application Fee
The deadline date for the application fee is listed on the program website page. This payment MUST be made at the Business
Office and is NON-REFUNDABLE unless (1) you are not accepted into the program, OR (2) Valencia cancels the program. You
will NOT see this amount appear in your Atlas account but it IS part of the total program fee. You must apply by the
application deadline date in order to qualify for the FULL scholarship amount.
Program Deposit Payment
The deadline date for the program deposit is listed on the program website page. Please note that the amount listed on the
program webpage is an ESTIMATE and is subject to change. This payment MUST be made at the Business Office and is
NON-REFUNDABLE. This fee is subject to increase based on airline ticket increases. You will NOT see this amount
appear in your Atlas account but it IS part of the total program fee.
If the SAGE office has to purchase the airline ticket for your program in your name, so the deposit that you pay covers at the
minimum the total amount of the ticket. You are allowed to make payments towards the deposit at the Business Office, but it
MUST be paid in full by the deadline date. Otherwise, you will not be enrolled in the course and you will be dropped from the
program.
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FSS 2242: International Cuisine
After your deposit is paid, you will be enrolled in the course by the SAGE office. If we encounter holds on your account, you will
be informed to rectify the situation. YOU CANNOT BE ENROLLED IN THE COURSE UNTIL ALL HOLDS ARE CLEARED,
AND YOU ARE NOT OFFICIALLY IN THE PROGRAM UNTIL YOU ARE ENROLLED IN THE COURSE. It is important to note
that you will NOT see the application fee payment or the deposit payment applied to your Atlas student account, but these
payments ARE deducted from the total program cost shown on your student account.
Program Balance Payment
The balance payment is the other portion of your total program fee that is attached to the course section. This is the amount
that you will see in your Atlas account. Please note that the amount listed on the program webpage is an ESTIMATE and is
subject to change. You pay the balance through your student account. You may pay online through Atlas or in person at the
Business Office. Check your student account to see how much you owe. If you have sufficient financial aid to cover your
balance, you will not need to make a final program payment. You can now log into Atlas to access the NEW dynamic billing
feature:
1. Sign into Atlas
2. Go to “Students” tab
3. Go to Student Resources Channel, and select Business Office
4. Click on “Account Summary and Tuition Payment Options” link
5. From the Account Balance and Fee Payment Information page, click on “View my current schedule” link
6. You should now see a “Your Account” box on the top right of the web page. Click on the link “Current Account
Activity/Class Schedule within this box and you can view detailed current account activity and class schedule.
Waitlisted Students
If the course filled before you applied, then you may have been added to the waitlist. You should know within a month after the
program application deadline date whether or not you will be added to the regular roster. In the meantime, it is very important
that you do the following:
-
Have a valid passport in hand.
Have no additional visa requirements (unless you are added very early in the process).
Have the total program fee ready to be paid.
Attend all pre-departure meeting sessions.
Financial Aid & Advising
Short-term study abroad programs that meet the federal guidelines
are eligible for financial aid. This requires a total of 45 hours of
academically-related activities for every one (1) credit hour.
Students who are eligible for financial aid may use their aid
towards the cost of tuition and all program fees, with the exception
of the application fee and the initial program deposit, as long as the
course satisfies your degree requirements. It is important that the
course counts towards a degree or certificate program; otherwise
your financial aid payment may be reduced.
Florence, Italy 2014
FSS 2242: International Cuisine
Students are eligible for a maximum amount of student loans per academic year based on their grade level: freshman are
eligible for a maximum of $5500 if dependent, $9500 if independent; and as a sophomore they would be eligible for $6500 as a
dependent and $10,500 as an independent student. Once you borrow the maximum allowed at the grade level during one
academic year, you cannot receive additional loan funds unless you move up to the next grade level. You are considered
freshman status up to 30 credits and sophomore status at 31+ credits.
You should check with an advisor to see how the study abroad program enrollment might affect your financial aid package.
Please complete a MY EDUCATION PLAN or meet with an academic advisor for details:
EAST CAMPUS
Jocelyn Morales
407-582-2580
jmorales42@valenciacollege.edu
WINTER PARK CAMPUS
Kera Coyer
407-582-6891
kcoyer@valenciacollege.edu
WEST CAMPUS
Fontella Jones
407-582- 1216
fjones01@valenciacollege.edu
OSCEOLA CAMPUS
Eva Alipieva
407-582-4897
ealipieva@valenciacollege.edu
LAKE NONA CAMPUS
Jonathan Hernandez
407-582-7780
jhernandez71@valenciacollege.edu
Frequently Asked Questions (FAQ)

When will the scholarship be authorized so that I can see it in my account? Once the rosters are finalized, we
send the information to financial aid. You will know that the scholarship has been posted by checking the balance in
your Atlas account. This should happen before the final payment deadline date, but if not, please contact the SAGE
office.

How do I know if I need to make a final payment? If you see a $0 balance in your account, then you will know that
your aid has covered the final payment amount. The SAGE office will also be checking balances.

How much do I owe for a final payment? This depends on the financial aid you have available for the semester.
You need to log into your account to see the balance. If the scholarship has not been authorized yet on your account,
you need to deduct that amount from the balance reflected.

How do I log into my Atlas account and locate the information about my balance? Login to your Atlas account,
under Student tab, you will see a “My Account” channel with your account balance displayed.

Why is the amount due in my account different than what is listed on the program website? Tuition and fees is
not included in the total program fee listed on each program website page. Furthermore, the program fee on your
account has been reduced by your application fee and deposit payments. Tuition will be at an in-state or out-of-state
rate depending upon your residency status.

Why isn’t the deposit that I made showing in my Atlas account? Deposits are handled differently. The deposit
amount is part of the total program fee, but it is not attached to the course section as tuition, so you will not see your
deposit payment in Atlas.

What if I don’t have enough money to make the final payment due if I don’t have financial aid? You need to sign
up for TIPS (tuition installment plan): http://valenciacollege.edu/businessoffice/tuition-installment-plan/

What happens if I don’t pay by the deadline date? Due to the unique nature of the study abroad courses, the
system may not drop you from the course, but you are still responsible for the total amount due. Valencia will attempt
to collect any and all amounts due from a student, and notice will be sent to you via Atlas e-mail and/or mailing to the
current address on file. Until the debt is paid, the account will be placed on hold, prohibition any future registration or
Florence, Italy 2014
FSS 2242: International Cuisine
release of a transcript. Valencia also reserves the right to submit any uncollected debts to an external collection
agency at which time the collection costs will be added to your outstanding balance.

Where do I make a payment? For the program balance, you may make the payment on-line through your Atlas
account by electronic check or credit card for your program balance. Cash payments must be made at any campus
Business Office. All application fee payments and program deposits must be paid in person at any campus Business
Office, and you MUST inform the cashier which study abroad program you are making payment on, the professor(s)
leading the course, and the type of payment (application or deposit).

When does my financial aid get disbursed? It gets disbursed two weeks AFTER the start of your LAST class for the
semester.

Who should I speak to if I have questions about my Atlas account charges? You should go to the Business
Office at any campus.

Who should I speak to if I have financial aid questions? You should go to the Answer Center. If, for some reason,
they cannot answer your question, please see your campus study abroad advisor.

What happens if I do not secure my passport and visa (if applicable) by the program departure date?
Unfortunately, there is nothing that we can do once you are committed to the program. You may qualify for a partial
refund from the program provider, but the amount will depend upon how many days out you are from departure.

Can I use financial aid for the summer? Students are eligible for summer financial aid even if they did not attend a
prior semester, but they must enroll in at least 6 credits in order to qualify. Students may be eligible for the remainder
of their Pell Grant award if they did not attend full-time in either the Fall or Spring semesters.
Cancellation Policy
In the event that you cannot participate on the study abroad program, you will be assessed a cancellation fee which will include
the non-refundable program deposit and any other cancellation fees determined by the program provider. The amount of your
refund will depend upon WHEN you cancel. You will be refunded any amount over and above those fees. Once the final
program payment deadline date has passed, there are NO refunds for ANY reason. If you drop out of the program, you will still
be responsible for the FULL amount of the study abroad program payment.
Valencia reserves the right to DROP you from a program prior to departure for not completing the course requirements which
includes, but is not limited to, not attending the mandatory program orientations, not submitting assignments due before
program departure, not submitting SAGE forms due prior to departure, or not obtaining a passport or visa (if applicable). In this
case, YOU WILL NOT BE REFUNDED ANY PORTION OF YOUR PROGRAM PAYMENTS AND YOUR SCHOLARSHIP WILL
BE REVOKED.
Florence, Italy 2014
FSS 2242: International Cuisine
PART 3: Program Academics
Course Description
Emphasis is placed on learning to use various condiments and seasonings that are
indigenous to different parts of the world in food preparation. Topics may include the Far
East cuisine, Middle Eastern, Mediterranean, North African Cuisine and Continental
cuisine. Lectures, demonstrations, and preparations will also cover American regional
cooking. Student must successfully pass written and practical examination covering a
variety of cooking techniques.
Credit Hours
Three (3) semester hours of college credit will be awarded for the successful completion of this course. A grade for this course
will be assigned after the study-abroad portion is completed, the re-entry meeting has been completed, and all assignments
have been turned in.
Course Format
During the spring semester and earlier in the summer, students will be required to meet and work to prepare themselves for the
study-abroad component of the course. Work will begin in the semester prior to course travel. Required readings, assignments
and other activities will be provided. There will be several pre-departure orientation meetings prior to the travel dates and at
least one re-entry meeting.
From February 22, 2014 – March 5, 2014 the course will be held at Apicus Culinary School in Florence, Italy. During this two
week period participants will have classroom experiences along with hands-on opportunities to apply course material. Please
see the program itinerary for the daily schedule and program activities.
Major Topics/Concepts/Skills/Issues:
-
Identify key components of gastronomic values in
different foods.
Understand the importance in the processing of
quality foods in cooking.
-
Understanding of how European kitchens run
Practice essential project management skills.
Learning Objectives
1.
2.
3.
4.
5.
6.
7.
8.
9.
Describe current economic situations using business concepts.
Identify effective managerial methods to current economic situations.
Apply tools to improve their ability to innovate and to implement changes or leverage their insights and assessments.
Build cross-cultural awareness and appreciation.
Employ a set of tools and framework to leverage strengths, weaknesses, opportunities and threats.
Practice essential project management skills.
Effectively research, assimilate and present key information.
Describe the conditions for effective teamwork and communication.
Assess significance of globalization today and in the future.
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FSS 2242: International Cuisine
10. Demonstrate college-level writing.
Valencia Student Core Competencies
Valencia faculty has defined four interrelating competencies (Think, Value, Communicate, Act) that prepare students
to succeed in the world community. These competencies are outlined in the College Catalog. In this course, through
classroom lecture and discussion, group work, and other learning activities, you will further your mastery of those
core competencies. Additional information is available in the College Catalog: http://valenciacollege.edu/catalog/
1. Value – Make reasoned judgments and responsible commitments.
2. Think – Think clearly, crucially, and creatively; analyze, synthesize, integrate, and evaluate.
3. Communicate – Communicate with different audiences using varied means.
4.
Act – Act purposefully, reflectively, and responsibly.
Nature and Scope of the Course
This course is focused on providing participants the opportunity to learn about various Italian cooking techniques at the Apicius
Center School of Hospitality in Florence, Italy. Explore traditional Tuscan menu items and the effect of tradition in the
Mediterranean diet. Emphasis is placed on the importance of balance of nutrients including but not limited to carbohydrates. The
Saint Lorenzo fresh food market will be visited. The class will take a walking tour of Renaissance Florence and visit Galleria Dell
Academia Museum, home of the Michelangelo’s statue of David. Students will conduct field research that will afford them skills
that have wide-ranging multi-disciplinary application.
Instructional Materials
The following are required readings for this course. Others may be added.
1. International Cooking by Prentice Hall Publishers.
2. Becoming World Wise: A Guide to Global Learning by Richard Slimbach, Stylus Publishing, ISBN-10: 1579223478
(Required)
3. OnCooking Chapter 8 by Lebansky.
4. Travel guide to Florence, Italy: http://www.visitflorence.com/
5. Travel and Safety: http://valenciacollege.edu/international/studyabroad/resources/travelandsafety.cfm
6. Cheese of Italy: http://www.lifeinitaly.com/food/cheese.asp
7. Italian Gelato: http://www.italylogue.com/food-drink/italian-gelato-flavors-decoded.html
Grading Scale
The following grading scale is used:
A=90-100; B=80-89; C=70-79; D=60-69; F=below 60
Course Assignments and Grading
PRE-DEPARTURE ORIENTATION SESSIONS:
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FSS 2242: International Cuisine

Be sure that the SAGE office has received your complete application packet. You will not be allowed to participate on
the trip if any materials are missing.

Review the following health information for Italy: http://wwwnc.cdc.gov/travel/destinations/traveler/none/italy

Attend all meetings (lectures are involved) – 10% Three meetings will be scheduled prior to our departure to Italy.
Attendance at these meetings is required by the study abroad program.
Weekly Reflections Journal – 10% Personal weekly reflections are required of all students. Write a minimum of
three(3) journal entries per week exploring your thoughts and reactions to your learning. You can explore observations
about the specific sessions, general thoughts about the course topic, reflections of cultural significance, relationship to
readings, personal reflections, application of information and insights into personal life as well as to the global society,
responses to questions provided, and any questions that come to you. It is expected that your reflections build in
depth over the course.
Prior to travel – Identify at least two (2) of your own learning (personal, professional or academic) objectives and
share them with the instructor and peers at the beginning and end of the course. At the end of the course, discussion
should center on your progress towards achieving your personal objectives. These objectives may guide your daily
entries.
Written assignments – 10% - Students are required to complete ten assignments that will be handed out during the
first orientation session.



SPRING TERM – ITALY-BASED
 Participate and contribute to all learning activities in debriefings – 25%
 Participate and contribute to all cultural activities – 25%.
 Be a positive student and teammate – 5%.
 Prepare and distribute article for local news upon return – 5% - Final Reflections Journal Entry – 5% Final Class
Presentation – 15% . This will take place the week of March 12, 2014.
Description of Assignments
1. Prior to overseas departure, you must visit the following websites and take the necessary steps to get any required
vaccinations and complete VCC forms provided to you by Student Development regarding finances. – 5%
http://wwwnc.cdc.gov/travel/destinations/traveler/none/italy
2. Attend all meetings – 10% - Five meetings will be scheduled prior to our departure to Florence, Italy and one upon our
return. Attendance at these meetings is required, especially since academic lectures will be presented. Tentatively,
they are:





November 20, 2-6pm, location West 8-120
December 11, 2-6pm, location West 8-120
January 15, 2-6pm, location West 8-120
February 19, 2-6pm, location West 8-120
February 26, 2-6pm, location West 8-120
3. Complete reading assignments and participate in collaborative learning activities – 10% - All required reading material
will be distributed to students during the first pre-departure orientation session. Reading assignments will be initiated
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FSS 2242: International Cuisine
by the instructor at that time as well. Each pre-departure orientation session will involve collaborative learning activities
(e.g. simulations or group tasks) with product and participation assessed.
4. Written assignments – 10% - You are required to complete four assignments that I will be handing out in our first
orientation session on November 20, 2013. The due dates for the assignments are as follows:
 Assignment 1-3: December 11.
 Assignment 4-6: January 15.
You must complete them and hand in your responses back in the orientation sessions either as paper copies or through email
on these dates. Answers should be at least two paragraphs long, and there is no maximum length. Be sure to provide full
citations for all references, including internet sources. The assignments should be double spaced, 12 point Times New Roman
font, parenthetical citations, and APA format. These assignments have specific due dates, and I will not accept late
submissions. These short assignments will assess your critical analysis of the readings. Each assignment will be worth 2.5% of
your overall grade in the course.
Grading Rubric for Written Assignments:
Opening
Clear understanding of the basic concept, preview of conclusions, and evidence
supporting conclusions.
Body
Clear, logical, organized arguments that apply current events or historical examples to a
theoretical framework. The best answers will make their own argument rather than
reorganizing and regurgitating material from the text.
Conclusion
Effective summary of question, answer, and evidence.
20 points
60 points
20 points
Italy-Based:
1. Participate and contribute to all learning activities in debriefings – 25% - Actively participate in all work, learning
and discussions (including completing readings prior to discussions) related to learning activities.
2. Participate and contribute to all cultural activities – 25% - Actively participate in all work, learning and discussions
(including completing readings prior to discussions) related to learning activities.
3. Be a positive student and teammate – 5% - Conduct yourself in a professional and scholarly way that will enable
peers and faculty to perceive you as a positive role model. Follow through on commitments to your classmates
and teammates. The grade for this component will be based primarily on feedback from in-country faculty.
4. Prepare and distribute article for local news upon return – 5% - Students will prepare a multimedia presentation on
topic related to the experiences. An article will be prepared for local/hometown newspapers, professional
magazines and/or other applicable media. Focus/goal of the article must be cleared with the instructor. Student
and/or faculty will work with VCC’s Public Relations office to have articles published.
5. Final Reflections Journal Entry – 5% Synthesize your experience. Identify 1-2 experiences or realizations with
significant impact during the trip and for life. Grading will be based on completion of assignment, reflection and
interpretation of ideas presented, integration into daily or professional life, depth of reflections, self-discovery,
application to current or future area of study or work, and clarity of writing.
6. Final Class Presentation – 15% Students will work in teams of two or three to prepare a multimedia presentation
on topic related to the experiences. The presentation topic must be approved by the professor in advance. This
will take place the week of March 12, 2014.
Florence, Italy 2014
FSS 2242: International Cuisine
The objective is for students to conduct critical analysis in these journal entries of the information they are gathering and
knowledge they are gaining during trips to various administrative sections of prominent international organizations, along with
associated lectures given by the instructor. Grading will be based on completion of assignment, reflection and interpretation of
ideas presented, integration into your daily or professional life, depth of reflections, self-discovery, application to current or
future area of study or work, and clarity of writing. Entries (responses to assigned questions) should be at least two pages long
in the journal, and there is no maximum length. See the previous page for the grading rubric.
1. Be a positive student and teammate – 5% - Conduct yourself in a professional and scholarly way that will enable peers
and faculty to perceive you as a positive role model. Follow through on commitments to your classmates and
teammates. The grade for this component will be based primarily on observation by the instructor.
2. Reflection presentation – 15% - This is to be conducted after our return during the re-entry orientation session on
March 19, 2014 at 8am. The goal is to create a presentation on one of the following two options:

Synthesize your experience. Identify at least 2 experiences or realizations that you think had significant
impact on you and why. You will explore your thoughts and reactions to your learning. You can explore
observations about the specific sessions, general thoughts about the course topic, reflections of cultural
significance, relationship to readings, personal reflections, application of information and insights into personal
life as well as to the global society, responses to questions provided, and any questions that come to you.

Choose a topic, concept, or theme that we discussed and/or experienced during the study abroad, such as an
international organization, a conflict, or a piece of diplomacy, and discuss the causes of conflict and/or
cooperation in the region, the motivations and strategies of the actors involved, and how this
concept/organization/norm of international law/conflict affected international relations into the future.
Florence, Italy 2014
FSS 2242: International Cuisine
Students should use material from the class, including the experiential learning component of the trip and knowledge gained
while abroad, assigned readings and lectures to form this presentation, but students are allowed to use outside material, such
as primary sources, other textbooks, academic articles, etc. as well to help create the content of the presentation. Please cite
material properly however. Be sure to provide full citations for all references, including internet sources. The presentation
should be approximately 20 minutes in length. Students will work in teams of two or three to prepare a multimedia
presentation on topic related to the experiences. The presentation topic must be approved by the professor in advance.
Grading Rubric for Presentation
Attribute
Emerging – 1 point
VOICE – Personal,
expressive,
revealing; compels
involvement from
audience.
Presenter seems
uninvolved.
Indifferent. Work is
flat, stiff. All tell no
show. Anyone could
have done it.
THINKING – indepth, divergent
Takes an unreflective
and routine approach
to the subject. Little
evidence of gaining
new understandings.
IDEA & CONTENT –
clearly developed
Central idea is
undeveloped. Strays
from topic. Hard to
follow. Lacks details
and examples.
Order is confusing.
Ideas, details, and
events not shaped
yet. The beginning
and end are vague
and undefined
ORGANIZATION –
work is easy to
understand
Competent – 2
points
Personality, flavor,
style of presenter
shows sometimes.
Pleasant,
acceptable, earnest,
cautious, routine
Takes a successful
but ordinary
approach to the
subject. Remains at
knowledge level
thinking.
Central idea with
support is obvious.
Stays on topic.
Predictable.
Order of presentation
makes sense.
Beginning, middle,
and end are obvious.
Most details are in
the right place.
Exemplary – 3 points
Confident, vital, honest
style gives viewer a
powerful sense of
presenter's convictions.
Natural language
amuses, provokes,
delights.
Unique, insightful, or
fresh approach.
Analyzes, synthesizes,
evaluates and applies
new knowledge.
Central idea is focused,
clear, and specific.
Fresh and original
insights. Details keep
viewers attention.
Clear direction moves
audience through the
presentation. Beginning
gains attention. Details
fit and build to main
point. End provokes
thought.
12 possible points
Florence, Italy 2014
FSS 2242: International Cuisine
Attendance Policy and No-Show Procedures
There will be five pre-departure meetings and two re-entry meeting (November
20, December 11, January 15, February 19, and February 26). These meetings
are required and if you miss any your travel status and course grade will be
jeopardized.
Florence, Italy based meetings – You are expected to participate in all learning
and cultural activities conducted during the in-country portion of this program. If
you must miss a class or activity, it will impact your grade.
“The college believes that regular attendance and class participation are significant factors which promote success in college.
Students are expected to attend all classes in which they are enrolled” (Policy 6Hx28:10-22). Classroom attendance and
punctuality is vital to academic success. If you miss a class, you need to contact a classmate to get the notes you missed.
Students who do not maintain regular attendance will be withdrawn by the professor unless other arrangements have been
made with the professor. Missing the equivalent of more than two classes for any reason, other than absences excused in
accordance with Valencia’s policies, is excessive and a basis for withdrawal.
Withdrawal Policy
Per Valencia Policy 4-07 (Academic Progress, Course Attendance and Grades, and Withdrawals), a student who withdraws
from class before the established deadline for a particular term will receive a grade of “W”. A student is not permitted to
withdraw 30 days after the program deposit deadline. A faculty member MAY withdraw a student up to the beginning of the
final exam period for violation of the class attendance policy. A student who is withdrawn by faculty for violation of the class
attendance policy will receive a grade of “W”. Any student who withdraws or is withdrawn from a class during a third or
subsequent attempt in the same course will be assigned a grade of “F”. For a complete policy and procedure overview on
Valencia Policy 4-07 please go to: http://valenciacollege.edu/catalog/10-11/pdf/09B_policies.pdf. NOTE: If you are withdrawn
from the course for nonattendance, you will still be responsible for paying the program fee in FULL and you will be
responsible to pay back the College for any scholarship funds received.
Make-Up Policy
This course cannot be made up. Missed assignment deadlines may be made up within 24 hours of missed assignment deadline
only.
Florence, Italy 2014
FSS 2242: International Cuisine
Academic Honesty
Each student is required to follow Valencia policy regarding academic honesty. All work submitted by students is expected to
be the result of the student’s individual thoughts, research, and self-expression unless the assignment specifically states “group
project.” Any act of academic dishonesty will be handled in accordance with Valencia policy as set forth in the Student
Handbook and Catalog. At Valencia, we expect the highest standards of academic honesty. Academic dishonesty is prohibited
in accordance with policy 6Hx28: 8-11 upheld by the Vice President of Student Affairs (http://valenciacollege.edu
/generalcounsel/policydetail.cfm?RecordID=193). Academic dishonesty includes, but is not limited to, plagiarism, cheating,
furnishing false information, forgery, alteration or misuse of documents, misconduct during a testing situation, and misuse of
identification with intent to defraud or deceive. Students shall take special notice that the assignment of course grades is the
responsibility of the student's individual professor. When the professor has reason to believe that an act of academic dishonesty
has occurred, and before sanctions are imposed, the student shall be given informal notice and an opportunity to be heard by
the professor. Any student determined by the professor to have been guilty of engaging in an act of academic dishonesty shall
be subject to a range of academic penalties as determined by the professor. These penalties may include, but not be limited to,
one or more of the following:
 loss of credit for an assignment, examination, or project;
 reduction in the course grade;
 or a grade of "F" in the course.
At the option of the professor, the appropriate administrator of the campus may be furnished with written notification of the
occurrence and the action taken. If such written notice is given, a copy shall be provided to the student. Students guilty of
engaging in a gross or flagrant act of academic dishonesty or repeated instances of academic dishonesty shall also be subject
to administrative and/or disciplinary penalties that may include warning, probation, suspension, and/or expulsion from the
college.
Internet Research Statement
Because of the variety of sources, ease of publication, lack of central control and proliferation of commercial information on the
free Internet, it is often hard to tell if the information is reliable. Many sites contain research and information of high
quality. However, unlike traditional print publications or library-based electronic resources, there is usually no process of peer
review, nor is there an editor verifying the accuracy of information presented on the Internet. There are an increasing number of
sites containing information that may be incomplete, anonymously written, out-of-date, biased, fraudulent, or whose content may
not be factual. Students should, therefore, use caution in use of the free Internet for their research needs. For academic topics
that are addressed in scholarly literature, use of electronic databases or visiting the library may better meet your
needs. However, each professor makes the final determination of what is or is not accepted as a valid source so review the
syllabus for specific guidelines from your professor.
Students with Disabilities
Students with physical or mental disabilities who may require accommodations are encouraged to contact the Office for
Students with Disabilities (http://valenciacollege.edu/osd/). Students with learning disabilities who may require
accommodations are encouraged to contact this office as well. After disclosing, students are urged to discuss their needs with
individual instructors. This should be done at the beginning of each semester. Instructors in conjunction with appropriate
college officials will provide assistance and/or accommodations only to those students who have completed this process.
Florence, Italy 2014
FSS 2242: International Cuisine
College Policies
A full description of all College policies can be found in the College Catalog at: http://valenciacollege.edu/catalog/; Policy
Manual at: http://www.valenciacollege.edu/generalcounsel/; and the Student Handbook at:
http://www.valenciacollege.edu/pdf/studenthandbook.pdf.
Student Code of Conduct
Students are expected to adhere to Valencia’s Student Code of Conduct at all times during a study abroad program.
Remember that you are a representative of Valencia College, as well as a cultural ambassador of the United States, so you
should not engage in any activities abroad that you would not consider engaging in while on campus. The Valencia handbook
can be downloaded at http://valenciacollege.edu/pdf/studenthandbook.pdf please pay particular attention to the “Academic
Policies and Procedures” sections beginning on page 57.
Important Dates
Travel takes place in Spring Term 02/22/14 – 03/05/14. Once you have paid your
application fee and deposit, you are committed to the program and cannot withdraw.
If you choose not to participate, there will NOT be any refunds of program fees paid.
College Closed (Credit Classes Do Not Meet): See College calendar for important
dates and final exam schedule at http://www.valenciacollege.edu/calendar.
Important Valencia Website Links

College Calendar: http://valenciacollege.edu/calendar/

College Catalog: http://valenciacollege.edu/catalog/

Valencia Policy and Procedures: http://valenciacollege.edu/generalcounsel/policy/

FERPA: http://valenciacollege.edu/ferpa/

ADA: http://valenciacollege.edu/osd/handbook/sec4.htm

Medical Records: http://valenciacollege.edu/generalcounsel/policy/ValenciaCollegePolicy.cfm?policyID=186
Disclaimer
Changes may be made at the discretion of the instructor.
Florence, Italy 2014
FSS 2242: International Cuisine
PART 4: Program Itinerary
The program itinerary listed below contains the weekly schedule of meeting sessions, assignments, and activities. Dates are
subject to change.
DAY /
DATE
PREDEPARTURE PROGRAM ACTIVITIES
Link to
Outcomes
Acade
mic
Time
Wed
Pre-Departure Orientation #1: Wednesday, October 16th, 12:00-4:00 p.m., Location West 8-120:
2, 3
4
1
4
1, 2, 3
4
1, 2, 5
4
1, 2, 5
4
4, 5
4
1, 2,
3, 4, 5
4
1, 2
4
10/16
Wed
10/16

Ice-breaker activity.

Collect medical forms, photos, and any other missing documents. Pass out recommended
packing list.

Review short-term study abroad information sheet. Clarify payment and scholarship
questions.

Study abroad program overview: destinations, academic requirements, course syllabus,
transportation, weather, accommodations, etc.

Discuss passport and visa process.
At-Home Assignment #1:


Becoming World Wise: A Guide to Global Learning: Read chapter 1 and write your answers
to the four discussion questions.
Short Essay on Italian pork meat dish preparation (example: Prosciutto) 150 words due next
meeting 12/11.
Wed
10/16
At-Home Assignment #2:
Wed
10/16
At-Home Assignment #3:
Wed
Pre-Departure Orientation #2: Wednesday, December 11, 2:00-6:00 p.m., Location West 8-120:
12/11



Tasting journals of specific Italian food activities due next meeting minimum 3 tastings.
Essay on Recap of wet and dry heating methods with metal based heat transfer rates.
10 expectations (questions) of wine, food-serving, culture, and arts that would be relevant to
their Italian study. Due next meeting – December 11.

Health, Safety, and Emergency Preparedness in Study Abroad


Review and presentation on assignments 1, 2, and 3.
General question/answer session including financial clarification.
Wed
12/11
At-Home Assignment #4:
Wed
12/11
At-Home Assignment #5:
Wed
12/11
At-Home Assignment #6:



Becoming World Wise: A Guide to Global Learning: Read chapters 2 & 3 and write your
answers to the four discussion questions.
Travel guide on Florence list local interests. Due 01/15
Short essay on Pasta and Rice as the main carbohydrates of Italy. Due 1/15
Florence, Italy 2014
FSS 2242: International Cuisine
Wed
01/15
Pre-Departure Orientation #3: Wednesday, January 15, 2:00-6:00 p.m., Location West 8-120.

Health, safety, and emergency preparedness in Study Abroad orientation

Review and presentation on assignments 4, 5, and 6.

General question/answer session including financial clarification.
Wed
01/15
At-Home Assignment #7:
Wed
Pre-Departure Orientation #4: Wednesday, February 19, 2:00-6:00 p.m., Location West 8-120.
02/19

4
4, 5
4
4
4
4, 5
4
4, 5,
4
TOTAL
52
Becoming World Wise: A Guide to Global Learning: Read chapters 4 & 5 and write your
answers to the four discussion questions.

Health, safety, and emergency preparedness in Study Abroad orientation.

Transportation clarification.

General question/answer session
Wed
02/19
At-Home Assignment #8:
Wed
02/26
Pre-Departure Orientation #5: Wednesday, February 26, 2:00-6:00 p.m., Location West 8-120

1, 2, 3
Becoming World Wise: A Guide to Global Learning: Read chapters 6 & 7 and write your
answers to the four discussion questions.

Health, safety, and emergency preparedness in Study Abroad orientation.

Last minute preparation (packing list, airport information, and arrival) emergency contact list.
Florence, Italy 2014
FSS 2242: International Cuisine
IN-COUNTRY ACTIVITIES
DAY/
DATE
SatSun
02/2202/23
Sun,
02/23
LOCATION
In Transit
Florence
MORNING ACTIVITIES

Depart Orlando at 5:20 p.m.
Connection flight at Newark, Zurich.
Florence, Italy. All meals are included
on the flight.

Becoming World Wise: A Guide to
Global Learning: Read chapter 8 and
write your answers to the two
discussion questions.

On airplane still in transit.

AFTERNOON / EVENING ACTIVITIES
Link to
Outco
mes
Acade
mic
Time
Overnight flight on the airplane.
4, 5
4
1, 3
5
Lecture and workshop on Regional
Tuscan Cuisine at 4pm.
Menu preparation and tasting.
DINNER
1, 2,
3,
4,5
15
Italian Regional Dessert presentation
2-10pm.
Intro to History and background of
various cakes and desserts.
Dessert preparation and sampling.
1, 2,
3, 4,
5
14
Lecture introduction to Italian wines
2-5pm.
1, 2,
3
14
Arrive in Florence. Transport by Van
(van and driver provided by school)
group to hotel and assist with check in.
o
o
o
o

Mon,
02/24
Apicus
Culinary
School
Florence





Tues,
02/25
Wed,
02/26
Apicus
Culinary
School
Florence
Apicus
Culinary




BREAKFAST
Lecture: 8 am Introduction to
Italian Gastronomy.
Overview of Italian food products
with tastings.
LUNCH Tour to San Lorenzo
Fresh Food Market at 1-3pm to
experience regional food items.
Tasting of typical cheese and cold
cuts from vendors.
BREAKFAST
Walking tour of Renaissance
Florence 8-9am to view cultural
architecture.
Visit to the Galleria dell ‘Academia
Museum 9am-12pm to view local
and internationally acclaimed art.
Lecture: traditions of the
Mediterranean diet from 8-11am.
Get settled into student hotel
rooms.
Program orientation: 5pm to 6
pm. Welcome to Florence.
Introduction to Palazzi and its
various components; distribution
of cell phones.
Academic and housing rules
and regulations.
Intro to student life department
and extracurricular activities.
DINNER







Florence, Italy 2014
FSS 2242: International Cuisine
School
Florence
Thur,
02/27
Pienza
Montepul
ciano


LUNCH
o
 BREAKFAST with the group 6-8am.
 Transport by van (van and driver provided
by school).
 Day trip to Province of Siena 9am-12pm.
 Tour of Pecorino Cheese Factory to learn
the cheese making process with a tasting.



Fri,
02/28
Apicus
Culinary
School
Florence
Sat,
03/1
Apicus
Culinary
School
Florence
Sun,
03/2
Parma
Modena
DINNER
At local restaurants
including wine pairing with
classroom style group
discussion. 6-10pm.
Day trip to Provence of Siena.
Transport by van (van and driver
provided by school).
Visit Winery in the Montepulciano
growing region of Tuscany to learn
the wine making process with a wine
tasting 12pm-4pm. Trip back to
Florence.
DINNER at local restaurant including
wine pairing with classroom style
group discussion from 7-11pm.
1, 2,
3, 4,
5
7
 BREAKFAST from 7-8am.
 Lecture and workshop: Pasta 9-12pm
 Pasta making group.
 Menu preparation and tasting.
 LUNCH
 BREAKFAST at 7-8 am.
 Workshop breads of Italy 9-12pm.
 Group work.

 Debriefing
 Free afternoon to explore city 1-5pm.
 DINNER at a local restaurant including wine
pairing with classroom style group
discussion 6-10pm.
1, 2,
3, 5
8
 BREAKFAST and clear any last minute
queries from 6-7am.
 Transport by van (van and driver provided
by school) 8-10am.
 Day trip to Modena: Guided tour Parma
factory witnessing the curing and making
of the Prosciutto de Parma 10-12pm.
 LUNCH at a local restaurant 12-1pm.
 Barilla Pasta factory tour learning the
process of pasta making 1-3pm.
 Balsamic factory tour to learn the process
of making balsamic vinegar 3-5pm.
 Return to Florence 5-7pm.
 DINNER at a local restaurant including wine
pairing with classroom style group
discussion 7-11pm.
1, 2,
3, 4,
5
11

13
Lecture and workshop> Food and Wine
pairing 1-5pm.
DINNER at local restaurant including
wine pairing with classroom style group
discussion from 6-10pm.
Florence, Italy 2014
FSS 2242: International Cuisine
Mon,
03/03
Apicus
Culinary
School
Florence
 BREAKFAST 7-8 am.
 Workshop: The Art of Gelato and Italian
Ice 9am-12pm. Hands on workshop.
 LUNCH at local restaurant from 12-1pm.
 Lecture and workshop: Olive Oil.
o Menu preparation
o Sample dishes cooked.
1, 2,
3
13
Tue,
03/4
Pisa
 Group travel to Pisa by train students
responsible for ticket 6am-6pm.
BREAKFAST on the train.
 Visit the Piazza dei Miracoli cathedral and
the tower of Pisa 8am-12pm.
 LUNCH at Caffe Deli Ussuro a 1794 café
12-1pm.
 Continue with the tour of Piazza 1-4pm.
 Travel by train back to Florence 4-6pm.
 Farwell DINNER 7-11pm.
1, 2,
4, 5
8
Wed,
03/5
Florence
 BREAKFAST
 Departure Florence to Zurich
 Zurich to the Newark New Jersey airport.
 New Jersey to Orlando.
 LUNCH on plane
N/A
N/A
Orlando
TOTAL:
DAY/
DATE
RE-ENTRY PROGRAM ACTIVITIES
Wed
03/19
Re-Entry Meeting #1: Wednesday, March 19, 8:00 a.m. to 2:00 p.m., West 8-120
Wed
03/28
Re-Entry Meeting #1: Wednesday, March 28, 8:00 a.m. to 2:00 p.m., West 8-120





Review SAGE close-out process and collect thank you cards.
Review discussion questions.
Reflection journal share. Positives and negatives.
Student Culinary presentation during international cuisine class. Two teams of 3 students and
two teams of 2 students.
Program closeout.
112
Link to
Outcomes
Acade
mic
Time
1, 2,
3, 4, 5
6
1, 2,
3, 4, 5
2
TOTAL:
8
GRAND TOTAL:
164
Florence, Italy 2014
FSS 2242: International Cuisine
PART 5: Preparing for Study Abroad
Passport
All international travelers need a valid passport. If you do not already have a passport, we strongly
urge you to visit the U.S. Department of State website at http://travel.state.gov/passport/index.html
as soon as possible. You can fill out the application and turn it in at any US Post Office. Please
note that the University of Central Florida has an office that issues passports and does not
require an appointment: https://spot.ucf.edu/passport.html
Make sure that your passport will not expire for at least 6 months beyond your return date.
Otherwise, you will need to renew your passport before departing for the program. Passports can be
expedited for an extra cost.
If you are on a SAGE program that requires the office to purchase your airline ticket, and you do not have a passport
at the time the airline tickets are being purchased, your ticket will be delayed, you may have to pay additional fees,
and you may not have the same flight itinerary as the rest of the group.
I lost my passport! What do I do?
Be a savvy traveler and prepare a “passport replacement kit” before you leave, containing the following documentation and
support items. Leave a complete set with a family member or friend:




Two passport photos (US format in inches, NOT French format!)
A clear color copy of the photo and signature page of your passport, indicating passport number, date, and place of issue
Photocopy of your social security card
An additional official photo I.D. (driver’s license, etc.)
Always report the loss of your passport to the US embassy and the police, as well as to the program leader and tour operator.
Go to the passport section of the American Embassy in Paris with your kit and your police declaration of theft, and you can get
another one relatively easily. Be prepared to pay a replacement fee of $100 euros, payable by cash or credit card. Visit
http://www.amb-usa.fr/consul/acs/passports/default.htm for detailed instructions. If you’ve lost all your identity cards at the
same time, bring along a friend (and their passport) who is a US citizen and can vouch for your identity.
Visa
As a citizen of the USA, you will not need a visa to enter Italy. If you are NOT a citizen of the USA, you must inquire with the
Italian Consulate in the USA regarding visa requirements. Visit http://travel.state.gov/travel/cis_pa_tw/cis/cis_1146.html for
more information. You can also verify visa requirements at: http://italy.visahq.com/. Please note that not all visas are
Florence, Italy 2014
FSS 2242: International Cuisine
approved. You will have to do this at your own expense and risk. If you are asked to provide documentation for some aspect of
the program, please contact the SAGE office. It is IMPERATIVE that you begin this process early on. Note that you must
already have a valid passport in order to obtain your visa. If you are on an F or J visa, you must meet with an international
advisor to see if there are any travel restrictions on your visa.
YOU WILL BE RESPONSIBLE FOR OBTAINING YOUR OWN VISA. VALENCIA WILL NOT BE RESPONSIBLE FOR
REFUNDING ANY PAYMENTS MADE IF YOU DO NOT GET YOUR PASSPORT AND/OR VISA IN TIME FOR TRAVEL.
International Cell Phone Access
Before traveling overseas, be sure to contact your phone provider to find out about international
rates and phone settings you should know. The following information is for AT&T customers only
but is given as an example on questions to ask your program provider. If you are not fully aware of
how your phone works internationally, you can incur very high charges without intending to. Note
that you can put your phone into “airplane mode” and still access WiFi.
You can purchase international packages for one month for calls, texts, and data for Internet
usage. If you plan on using your phone overseas, be sure to purchase a package because the
regular rates are very expensive. The following is a list of the AT&T prices. Note that they prorate
the package based on the date you request it and where you are in your billing cycle. Be sure to
request that billing start from the beginning of your cycle. Here is an example (please note that
rates may change):



International roaming for one month: $5.99 and each call is a discounted rate
International text package of 50: $10.00
International 20MB data: $24.99 (1MB overseas would be $20.00 without the package)
CELLULAR PHONE

ROAMING: Turn your cellular phone OFF before you get on the plane. You can turn the phone on again once you
arrive to your destination.

VOICEMAIL: It is important to leave your phone OFF if you do not want to be charged over $1.00 for every voicemail
that is left for you. If your phone is ON, you will be charged when someone calls and they leave a message.
iPHONE

ROAMING: Turn roaming OFF before you get on the plane (settings – general network) and set the phone to FLIGHT
MODE. When the plane lands, you can set the phone back to normal from flight mode, but leave roaming
OFF. Remember to turn roaming back ON when you return to the United States.

VOICEMAIL: It is important to leave your phone OFF if you do not want to be charged over $1.00 for every voicemail
that is left for you. If your phone is ON, you will be charged when someone calls and they leave a message.

FREE CALLING AND TEXTING APPS: There are several free applications that you can download to send and
receive calls and texts via your iPhone, iTouch, or iPad. You will need the headphones with the integrated
microphone:
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o
Viber: For iPhone only. Both users must have the app downloaded and you can make calls to each other
even internationally.
o
Textfree to Voice: For iPhone, iTouch, and iPad. The sender must have the app to send free texts but the
user does not need an app or an iPhone. Both users need the app for calling. You get 10 free minutes and
you can earn more minutes by downloading different apps or you can buy minutes which are extremely
cheap. This application works in the following countries: US, Australia, Canada, China, the Dominican
Republic, Ecuador, France, Germany, Guam, Guatemala, India, Netherlands, Pakistan, Peru, Philippines,
Puerto Rico, UK, Venezuela.
Time
Time in Italy is calculated in UTC/GMT hours. The time difference between the east coast of the USA and Italy is +6 hours (i.e.,
3 PM in Orlando is 9 PM in Italy). Time in Florence is often expressed on a 24-hour cycle rather than a 12-hour cycle. For
example: 6:00 AM is equal to 6 hours; 12:00 PM (noon) is 12 hours; 6:00 PM is equal to 18 hours; 12:00 AM (midnight) is equal
to 0 hours. This website: www.timeanddate.com/worldclock/ -- provides all time zones and running, up-to-date clocks for all
capital cities worldwide. Italy, like the rest of the EU, observes Daylight Savings, but clocks may change on a different day than
in the US.
Weather
The climate in Italy is cold in the spring. Note that many older buildings do not have air conditioning!
Personal Budget
Make sure to budget enough money for food, personal items, social/sightseeing activities, souvenirs, local transportation, etc.
Based on student feedback, we suggest that you budget $500. Your actual expenses will vary depending on your personal
needs, interests and habits.
Bills & Denominations
Italy is a member of the EU so the unit of currency is the Euro. To learn more about the Euro, visit: www.euro.ecb.int/en.html.
Bills come in denominations of 5, 10, 20, 50, 100, 200 and 500 euro. Coins come in denominations of 2 euro, 1 euro, 50 cents,
20 cents, 10 cents, 5 cents, 2 cents and 1 cent.
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Changing Money
If you bring U.S. dollars, you will have to convert them to euros. You can get the latest exchange rate at www.xe.com or
www.oanda.com. As of this writing (April 2014), the exchange rate is roughly €1 Euro = $1.32 USD. Currency can be
exchanged at banks and designated exchange points. Banks and exchange services charge a fee for their service. Fees vary
depending on where you exchange your money. Some places will charge a flat fee and others will take a percentage of the
money you are exchanging. Because of this, you should try to avoid changing a lot of money, and use ATMs instead. There is
an exchange booth at the Florida Mall, which usually has good rates: http://www.orlandocurrencyexchange.com/.
Cash
We recommend that you bring $100 or its equivalent (e.g., euros), in cash to start with. There is a currency exchange desk at
the Florida Mall that has reasonable rates: 407-854-0860. You will need cash for snacks, souvenirs, incidentals, and tip money.
Remember that if your cash is stolen or lost there is no way of recouping your loss, you should bring this cash in your money
belt. **Please keep all important materials (i.e., cash, airline tickets, visa, passport) in a money belt that can be worn under your
clothing.
Important: We have had several students bring a large sum of money
and get it stolen or lose it. Do NOT put all of your cash in one place!
Also, be prepared to have someone at home wire you money should
the situation arise.
ATM & Debit Cards
Withdrawing money from ATMs is the best way to get additional cash when you are overseas, since you get the bank’s
exchange rate. ATMs are very common throughout Italy. VISA or MasterCard debit cards are usually accepted. ATMs and
banks in may charge a small fee for each withdrawal just like in the US. You may also be charged an “international transaction
fee” from your home bank. Cash is dispensed in euros using the official exchange rate of the day. Memorize your pin code in
numbers and letters as keypads sometimes are arranged differently at banks overseas.
Credit Cards
Major credit cards are accepted throughout Italy in shops, hotels, restaurants, etc. VISA and MasterCard credit cards are the
most commonly accepted credit cards in Italy. Diners Club and American Express are not as prevalent. Credit card purchases
and ATM withdrawals are automatically converted to euros using the official exchange rate for the day of your transaction. In
most cases, you don’t have to pay any exchange fees. However, your home bank may charge you an “international transaction
fee” for each purchase and withdrawal. You should check with your credit card and ATM card companies regarding terms of
use.
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Important: Make sure to notify your bank, checking account holder,
and credit card company that you are traveling and that there will be
international activity on your account. Otherwise, the bank will
freeze your accounts for suspected fraud. A secure email to your
bank two weeks before you leave should take care of it.
Traveler’s Checks
Traveler’s checks used to be the safest way of transporting money, but they are quickly being outmoded by the convenience of
ATMs. If you bring traveler’s checks, try to get them in euros and be sure to keep a copy of the check numbers in a separate
place. Traveler’s checks can get lost easily, they are difficult to cash, and there is usually a large exchange fee.
Flight Information
Below is EXAMPLE information about your flights between the USA and Europe. A representative from Apicus will greet the
group at the airport, arrange transportation to the hotel in Paris, and stay with the group during the program. YOU WILL
RECEIVE AN UPDATE FLIGHT ITINERARY WHEN THAT IT PURCHASED WHICH USUALLY OCCURS SEVERAL
MONTHS PRIOR TO THE DEPARTURE DATE.
SAMPLE U.S. TO OVERSEAS FLIGHT INFORMATION
Date:
March 12, 2013
City to
City:
Orlando, FL to
London, UK
Airline:
British Airways,
Flight #:
#2036
Depart:
Arrive:
6:30 PM
7:30 AM
Date:
March 2,
2013
City to
City:
London, UK to
Rome, Italy
Airline:
British Airways
Flight #:
#2540
Depart:
Arrive:
11:05 AM
2:25 PM
SAMPLE OVERSEAS TO U.S. FLIGHT INFORMATION
Date:
March 9,
2013
City to
City:
Barcelona,
Spain to
London, UK
Airline:
British Airways
Flight #:
#2705
Depart:
Arrive:
7:10 AM
8:15 AM
Date:
March 9,
2013
City to
City:
London, UK to
Orlando, FL
Airline:
British Airways,
Flight #:
#2037
Depart
Arrive:
11:45 AM
4:30 PM
Accommodations
Apicus will reserve the hotel in Florence and they reserve the right to change accommodations as needed. If it becomes
necessary to change your accommodations due to unforeseen circumstances, we will inform you as soon as possible. Students
are assigned to bedrooms based on gender. Please note that hotel information is subject to change. You will receive
confirmation of the hotel a couple of months prior to departure.
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Transportation
Besides airport transfers, we will be using public transportation in Italy.
Florence is a small city and what surprises people the most is that there are
more pedestrians than cars!
 Buses
City buses (orange buses, the newer models are a deep purple and
white color) are run by ATAF and LI-NEA. Ordinary (a single use 90
minute ticket) and multiple-ride tickets (four 90 minute rides on one
single ticket) can be purchased from authorized sales points (bars,
tobacconists, newsagents: anyone with "ATAF" stickers on their shop windows) and from the ATAF booth in Piazza
Stazione.
 Bikes
This is an inexpensive and environmentally friendly way to move about the city.
 Taxi
Taxis can be hailed, hired at taxi ranks or booked by telephone. You can always find a taxi at any of the train stations.
Hotel clerks can also call a taxi as needed.
 Train
Europe has a well-developed train system connecting cities. Transfer between cities will be by train. Your program
leader will have a list of all the train departure and arrival times for all transfers for the program. If you will be traveling
outside of the city, you can use Trenitalia and make reservations online: http://www.trenitalia.com
Telephone in Europe
Public telephones in Italy are operated primarily by telephone cards, which can be bought from newsagents. The cheapest way
to make international telephone calls is by using an International Phone Card which can also be purchased in most newsagents.
Note that placing a direct international call, especially form your hotel room, is very expensive. We recommend using the
International Phone Card or an online service such as Skype.
 To place a call to Florence, Italy from the USA dial 011 (outside line) + 39 (country code for Italy) + 55 (city code for
Florence or Firenze) + the telephone number you are calling.
 To make a call from Europe to the USA, dial 00 + 1 (country code for USA) + city/area code + telephone number. For
example to call the Study Abroad Office at Valencia College, from Florence, Italy, dial: 00-1-407-582-3188.
 To call a local number within Florence, Italy just dial the ten-digit telephone number without the prefixes.
Internet Access
WiFi Internet access is available at most hotels. Note that some hotels charge a fee for in-room Internet, but often offer free
Internet in the lobby. There are also many Internet cafés in Europe. You can use http://cybercaptive.com/ to find out where the
nearest cybercafé is to your location, or use a Free WiFi Finder app on your iPad or iPhone.
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Electrical Needs
Electricity throughout Italy is 220 v/50 cycles, and plugs have two to three round pins. An adapter converts to the right plug size.
A converter changes the voltage, and is used for small appliances such as alarm clocks, hair dryers, straighteners or razors.
Converters are not meant to be used continuously. A transformer is heavier and more expensive, and is needed to convert
voltage for electronics (such as camera chargers—except for dual-voltage equipment like newer laptops which need only an
adapter). Don’t send your other appliances to appliance heaven by plugging them in without the proper add-ons
Meals
One welcome dinner and send off dinner is included in the program fee. Students must budget funds for additional meals. We
suggest budgeting €7 to €15 per meal. There are numerous cafes and restaurants in Florence, Italy. The onsite director will
recommend places that are good and will not break the bank.
Tipping
In general, tipping in restaurants is not expected. A 10-15% service charge is automatically added to the bill. Additional tipping
for exceptional service is your choice, usually the spare change left over when you pay your bill. Taxi drivers are generally
tipped around 10% (at the very least, round up the fare).
Smoking
People in Italy tend to smoke more than in the USA. Although Italy outlawed smoking in all enclosed workplaces, you will still
find many people who smoke.
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What to Bring
With the Student
-
spending money
credit/debit cards
wallet/ID
passport
flight itinerary
e-ticket confirmation
list of important
phone numbers
In Carry-On Bag
-
photocopy of passport
all valuable items
light sweater or jacket
camera and film (extra camera batteries or
battery charger)
personal journal
one change of clothing
travel-sized toiletries
any medication
travel documents
glasses and sunglasses
reading materials/electronics for flights
pre-packaged food items
In Suitcase
- Light, adjustable layers clothing for professional,
business casual and casual (Students should
plan on wearing some of their outfits more than
once. The hotels usually have laundry/dry
cleaning service available.)
- 1-2 light sweater(s) or fleece jacket
- pajamas
- travel alarm clock
- electrical adapters / voltage converters
- rain jacket or umbrella
- first aid kit
- small packets of laundry detergent
- suntan lotion and hat
What NOT to Bring
-
fresh food items or nuts (check Customs regulations)
too many pairs of shoes (wear the heaviest shoes on the airplane so they don’t count towards their luggage weight)
heels are not recommended for women
any type of knife
CARRY-ON BAG
Not to exceed 11 pounds (approximately 20 kgs.) in weight and not to exceed 45 inches (155 cm.)
in total dimensions (length plus width plus height).
ONE BAG Not to exceed 44 pounds (approximately 20 kgs.) in weight and not to exceed 62 inches
(155 cm.) in total dimensions.
CHECKED LUGGAGE
This is the maximum allowed so as to accommodate all luggage on internal transfers & therefore is
our limit, even though some airlines allow more on International flight segments. Scholars will be
responsible for paying excess baggage charges if applicable. Scholars are responsible for carrying
their own luggage. Restrictions on carry-on luggage are subject to change. Please check the U.S.
Transportation Security Administration’s website at www.tsa.gov.
Packing List for Study Abroad
The following is a checklist to help you pack. Please confirm with your program leader the appropriate items to take. This is a
comprehensive list for all program types.
Before You Go
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____ Verify your international calling access on your personal cell phone with your provider.
____ Ensure your family members have all your transportation, accommodation, and contact information
____ Verify if you will have access to the Internet.
____ Bring a gift for your host family (if applicable).
____ Remember no liquids over 100 ml on the airplane and those must be in a zip lock bag.
____ Remember to wear socks to the airport because you will have to take off your shoes through security.
____ Check to find out the fee for checked baggage so you can plan accordingly. Fees are high these days!
____ Keep all of your important documents, some toiletries, and a change of clothes in your carry-on bag.
____ Inquire about any dress restrictions for women in the country, especially Muslim countries (remember
airport layovers too).
Important Travel Items
____ Airline tickets, hotel confirmations, itineraries, etc. (have an extra copy of these documents)
____ Insurance card and a copy
____ Valid passport and visa (make two photocopies of your passport; keep your passport in a secure location)
____ Second photo ID (driver's license, birth certificate copy) and an extra copy
____ Spending money (cash - have small bills for tips, traveler's checks, credit cards)
____ Bilingual dictionary
____ Travel guidebook for your destination
____ Orientation and course materials
____ Journal/notepad and pens
____ Reading materials, playing cards, travel board games for the airplane
____ iPod, MP3 player or other electronic devices for diversion
____ Camera/video camera, extra memory card, and charger or disposable camera
____ Backpack and fanny pack
____ Purse or wallet
____ Change holder
____ Small calculator to do currency conversions
____ Cell phone and charger
____ Alarm clock with batteries
____ Refillable water bottle
____ Electricity converter and adapters
Clothing
____ Hat (for sun protection)
____ Sunglasses
____ Appropriate outer wear:
o FALL/WINTER TRAVEL: coat, gloves, boots, hat, scarf
o SPRING/SUMMER TRAVEL: light jacket or sweat shirt
____ Appropriate clothing for the destination for each day of the trip (no military apparel!):
o FALL/WINTER TRAVEL: long johns, long pants, jeans, sweaters, turtlenecks (dress in layers)
o SPRING/SUMMER TRAVEL: jeans, shorts, dresses, skirts, tank tops, Polos, T-shirts
____ Sneakers, walking shoes, flip flops or sandals
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____ Underwear (bring extra), undershirts, socks (bring extra)
____ Belt
____ Pajamas, robe, slippers
____ Workout clothes
____ Poncho/raincoat/small umbrella
____ Evening wear and shoes for any formal events
Toiletries and Medication
____ Toiletries bag (to carry items to and from the bathroom)
____ Toothpaste and toothbrush
____ Deodorant
____ Shaving items (cream, razors)
____ Feminine hygiene products
____ Skin moisturizer
____ Sunscreen
____ Make-up
____ Hair care products (shampoo, conditioner, gel, hair spray)
____ Hair care accessories (hair dryer, flat iron, curling iron, hair clips, Scrunchies)
____ Bath towel and wash cloth (light weight)
____ Body soap
____ Baby wipes (antiseptic)
____ Hand sanitizer
____ Tissues (small size to carry with you; not all bathrooms abroad have toilet paper)
____ Personal medications (pain reliever, Imodium/Pepto Bismol, Benedryl, Chapstick)
____ Prescriptions, medications, and asthma inhalers
____ Eyeglasses and/or contacts and solution
____ Nail clippers, tweezers
____ Bug repellant (Cutter's stick is least messy)
____ Contraceptives
Miscellaneous
____ Laptop and charger
____ Family photos
____ Bathing suit and beach towel
____ Laundry bag for dirty clothes
____ Bed linens
____ Personal first aid items (band aids, Neosporin, anti-itch cream)
____ Strong flashlight and extra batteries
____ Mini battery-operated fan
____ Canteen or bottles for water/cup with lid
____ Earplugs
____ Sleeping bag
____ Clothes hangers
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Do Not Take





Fanny packs or purses that do not zip closed
Expensive or expensive-looking jewelry
Excess cash
Credit/debit cards that you do not intend to use
Anything irreplaceable
REMEMBER NOT TO
PUT ALL MY CASH IN
ONE PLACE AND TO
KEEP IT IN SECURE
LOCATIONS!!!!
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PART 6: Cities, Culture, People, and Language
General Information about Italy
Central Italy at a Glance
The central regions of Italy are popular with visitors because they offer a
range of beautiful landscapes and towns rich in culture and history,
including outstanding churches, towers, and palaces.
The Flavors of Central Italy
Emilia-Romagna is Italy’s gourmet capital, and home to Parmesan,
Parma ham, and balsamic vinegar. Bologna has earned the epithet La
Grasa (“the fat”)for rich dishes in which butter, cheese, and velvety
sauces feature strongly. The lush lands and rolling hills of Tuscany, Umbria, and Le Marche tend to offer simpler flavors and
more rustic, peasant cuisine. Top-quality pork from the Cinta Senese pig, beef from the Chianina cattle of Tuscany, fabulous
fungi and Umbrian truffles, superb game, and saffron-scented fish soups from the coast of Le Marche are all gastronomic
delights of Central Italy.
The Wines of Central Italy
Vineyards are seen everywhere in Central Italy, from the rolling cypress-fringed hills of Tuscany to the flatter, Lambruscoproducing plains of Emilia-Romagna. The finest red wined are made in the hills of southeastern Tuscany: Chianti Classico,
Brunello di Montalcino, and Vino Nobile di Montepulciano. Today’s innovative mix of modern and traditional techniques is
steadily improving the quality of much of the region’s wine.
The versatile Sangiovese grape dominates wine making in Central Italy. It is the main grape in Chianti, in Vino Nobile di
Montepulciano, in Brunello di Montalcino, and in many of the Super-Tuscan wines. Of the established whites, Trebbiano and
Malvasia head the list. Imported varieties such as white Chardonnay and red Cabernet Sauvignon are playing an increasing
role, often being used to complement and enhance native varieties.
Modena
To most Italians Modena means fast cars, for both Ferrari and Maserati have factories in its industrial outskirts, and opera, since
this is the birthplace of Luciano Pavaroti. Monuments to an earlier age, however, make this one of Emilia’s most enticing
historic destinations. A thriving colony since Roman times, the city rose to medieval prominence on the back of its broad
agricultural hinterland and the arrival in 1698 of the d’Este nobles from Ferrara. This family continued to rule the city until the
18th century.
Pisa
For much of the Middle Ages, Pisa’s powerful navy ensured its dominance of the western Mediterranean. Trading links with
Spain and North Africa in the 12th century brought vast mercantile wealth and formed the basis of a cultural revolution that is still
reflected in Pisa’s splendid buildings-especially the Duomo, Baptisty, and Campanile(leaning tower). You can get to Pisa in just
a short train ride from Florence.
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Florence, Italy
While the Etruscans had long settled the hills around Fiesole, Florence first sprang to life as a Roman colony in 59 BC.
Captured by the Lombards in the 6th century, the city later emerged from the Dark Ages as an independent city state. By the
13th century a burgeoning trade in wool and textiles, backed by a powerful banking sector, had turned the city into one of Italy’s
leading powers. Political control was wielded first by the guilds, and later by the Florentine Republic. In time, power passed to
leading noble families, of which the most influential were the Medici, a hugely wealthy banking dynasty. Florence, and later
Tuscany, remained under the family’s almost unbroken sway for three centuries. During this time the city was at the cultural
and intellectual heart of Europe, its cosmopolitan atmosphere and wealthy patrons providing the impetus for a period of
unparalleled artistic growth.
Artists, sculptors, and architects flocked to the city, filling its streets, churches, and palaces with some of the world’s greatest
Renaissance works. By 1737 the Medici had died out, leaving the city under Austrian (and briefly Napoleonic) control until
Italian Unification in 1860. From 1865 to 1871 Florence was the capital of the new kingdom of Italy. The historic streets and
artistic heritage were ravaged by the Arno floods of November 1966.
Florence is a vast and beautiful monument to the Renaissance, the artistic and cultural reawakening of the 15th century.
Writers such as Dante, Petrarch, and Machiavelli contributed to its proud literary heritage, though it was the paintings and
sculptures of artists such as Botticelli, Michelangelo, and Donatello that turned the city into one of the world’s greatest artistic
capitals. Historic Florence is a surprisingly compact area. Most visitors head for the Duomo, the city’s geographical and
historical focus, ideally placed to explore the Campanile, Baptistry, and Museo dell’Opera del Duomo.
Galleria dell ‘ Accademia
The Academy of fine Arts, founded in 1563, was the first school established in Europe specifically to teach the techniques of
drawing, painting, and sculpture. The art collection displayed here was formed in 1784 to provide materials for students to study
and copy. The most famous work is Michelangelo’s David (1504), a colossal (5.2 m/17 ft.) nude of the biblical hero who killed
the giant Goliath.
Piazza della Signoria
Piazza della Signoria and Palazzo Vecchio have been at the heart of Florence’s political and social life for centuries. The great
bell once used to summon citizens to parlamenti (public meetings) here, and the square has long been a popular promenade for
both visitors and Florentines. The piazza’s statues commemorate the city’s major historical events, though its most famous
episode is celebrated by simple sidewalk plaque near the loggia: the execution of the religious leader Girolamo Savonarola who
was burnt at the stake
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Italian People & Culture
The vast majority of Italians are raised Roman Catholics, although the
Republic of Italy has no official religion. Historically, Italy’s geographic
structure produced distinct regions, each with its own dialect, politics,
and culture. These regions frequently warred with one another, which
was one of the reasons why family life became a central focus. The
motto “Family First” reflected Italians’ need to preserve and protect
not only their relatives but their regional cultures. Italian appreciates
the more refined aspects of life. They have a cultivated awareness of
art, science, history, literature, music, fine wines, beautiful clothes,
excellent meals. They will respect a well-educated, civilized businessperson with accomplishments beyond just the workplace.
The Italians-and their ancestors, the Romans-invented many of the business practices we use today. Italian hospitality plays an
important role in business life, and most often means dining in a restaurant. Italians consider wine as a food to be sipped, not
as a means of relaxation. Therefore, to drink too much is considered rude. In a restaurant you will have to ask for ice, because
Italians usually do not serve drinks cold (they think ice-cold things are unhealthy-except for “gelato”).
Check out past study abroad programs on SAGE Flickr:
http://www.flickr.com/photos/valencia_sage/sets/
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What Is Culture Shock?
When you’re abroad, the rules change. You will no doubt be
affected by the language barrier. You will also be subjected to
differences in manners, beliefs, customs, laws, art, religion,
values, concepts of self, family organization, social
organization, government, behavior, and other aspects of
culture and society. Experiencing new cultures can be
exciting, but it can also be overwhelming causing anxiety and
stress—in other words, culture shock.
Everyone experiences culture shock to a different degree. If
you begin to feel moody, depressed, angry, or anxious, keep
in mind that these feelings are a normal reaction to being
immersed in a different culture. Realizing that other students
are probably experiencing the same thing will help you avoid discouragement. While these feelings can become daunting at
times, the majority of students come away from their experience abroad stronger and better adapted to handle future
challenges.
Culture shock has its ups and downs, good days and bad. When things are going well, a student may feel comfortable, adjusted
and relaxed. When negative or stressful situations occur, a student often lapses into feeling depressed, angry or frustrated.
Even situations that at home will cause no or little stress can result in a high level of anxiety abroad because you will be outside
of your comfort zone. The rollercoaster of feelings is the natural progression of working through culture shock. Each student will
experience these ups and downs with different intensity and for different lengths of time. The process is necessary in order to
make the transition from one culture to another; it helps a student adjust to the new social environment.
Here are the stages of culture shock:

Honeymoon Stage: You feel excited, euphoric, and optimistic about this new opportunity.

Negotiation Stage: At about three months, differences between the old and new culture become apparent. You may
feel overwhelmed by the new environment, unhappy, anxious, confused, or homesick.

Adjustment Stage: At 6-12 months, you may finally gain an understanding of the new culture, feel more comfortable,
and things become “normal” to you.

Mastery Stage: You can fully participate in the host culture.
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When you are overseas, you may encounter some of the following:

Language Challenges: everyday interactions may become consuming, stressful, and frustrating

Societal Challenges: difficulties due to lack of familiarity with the systems (legal, financial, business, medical,
transportation); difficulties with finances and making ends meet; obvious or subtle discrimination

Socio-Cultural Challenges: missing friends and family connections; not being able to connect with natives

Emotional Challenges: loneliness, anxiety, allergies, aches/pains, anger, disappointment, homesickness
All these feelings are NORMAL! Be sure to keep an eye out for eating disorders, disruptive behavior among students,
emotional breakdowns, etc.
Novelist Thomas Wolfe once put it, “You can’t go home again.”
Relieving Culture Shock
There is no cure for culture shock, but there are some steps you can take to reduce its severity.
Before leaving home…

Become familiar with the new culture, including social issues, politics, customs, geography, and history. The Internet,
guidebooks, people from the host country and program alumni can be a valuable source of information. There are a
number of websites dedicated to translating slang and phrasing. Watching recently released movies from the host
country can also help you learn the culture, even if you cannot understand the words.

Take advantage of our predeparture materials. We put a great deal of time, research, and energy into preparing these
documents. Make sure to supplement the information in our guides with the information you get from other sources.
The more information and opinions you have, the better prepared you will be for dealing with culture shock.

Communicate with students who studied abroad in the host country. These students can be program alumni as well as
students on your campus that studied in the host country through a different program. Don’t be shy. Alumni can offer
firsthand advice on subjects that may be less accessible to study abroad coordinators. For example, nightlife, the
cheapest places to eat, etc.
Once you are in the host country…

Keep in regular contact with your family and friends. It will provide some level of consistency and comfort. Not only will
it help you deal with what’s going on abroad, it will also help you deal with re-entry shock when you return home.

Make friends quickly, and not just with Americans. Locals can help explain cultural practices and customs, help you
with the language, and introduce you to things that tourists never experience. You should also pay attention to your
viewpoints. Your new friends will formulate views of your country and culture based on their interaction with you. In
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many ways, study abroad students are global ambassadors and foster cross-cultural understanding and a more
peaceful world. For this reason you should be responsible and proud of your role in the global community.

Keep a journal while you’re abroad. Writing in a journal is a great way to reflect on your experiences and find
differences and similarities in culture.
Questions & Phrases in Italian
ENGLISH
Hello!
Good morning
Good afternoon
Good evening
Good-bye
What is your name?
My name is…
Where are you from?
I’m from Orlando, Florida.
Please
Thank you
Your welcome
Do you speak English?
I’m sorry, I don’t speak French.
ITALIAN
Ciao!
Buona Mattina!
Buon Pomeriggio!
Buona Sera!
Ciao!
Come te chiame?
Mio nôme é
Di dove se?
Sono d'al Orlando, Florida
Per favore
Grazie
Prego
Parla Inglese?
Mi dispiace, non parla italiano
Excuse me.
Pardon me.
Yes, please.
No, thank you.
Where is …?
the airport
the American Consulate
the American Embassy
the ATM
the bank
the bus station
the emergency room
a free WiFi location
a grocery store
a hospital
the _____ hotel
the marketplace
the metro (subway)
a pharmacy
the police station
a post office
a restaurant
Mi scusi
Mi scusi
Si, per favore.
No, grazie.
Dove é?
L'aeroporto
il Consolato Americano
l’Ambasciata Americana
Il bancomat
la banca
la stazione degli autobus
la sala di emergenza
Wi-Fi posizione libera
un negozio di alimentari
un ospedale
un _______ albergo
il mercato
la metropolitan
una farmacia
la stazione di polizia
un ufficio postale
un ristorante
PHONETIC PRONUNCIATION
Chow
Bwō-na Ma-tee-na
Bwon Pom-er-ij-ee-o
Bwō-na Sair-a
Chow
Co-may tay Key-ah-may
Mee-oh nah-may eh
Dee dō vay say
Sō-nō doll Orlando, Florida
Pair fah-vor-ā
Grah-zee-ā
Pray-go
Par-lah Ing-lay-say
Mee dis-pee-ah-chā, non par-lah ee-tahl-eeAH-noh
Mee-skoo-see
Mee-skoo-see
See Pair fah-vor-ā
No, Grah-zee-ā
Dō-vay-eh
La-air-ō-port-ō
Ill kon-sō-lot-ō a-mare-i-kan-ō
lóm-bosh-ee-auta a-mare-i-kan-á
Ill bank-ō-mat
la bank-a
lah stat-zee-oh-nee day-yee autobus
lah sal-a dee ee-mer-jen-za
Wi-Fi pō—zit- see- oh-nee lee-bur-ah
un neh-gō-zee-ō dee all-i-men-tar-ee
un aws-ped-all-ee
un ________________ owl-bare-ō
ill mare-cot-oh
lah metro-pole-i-tan-ō
una farm-eh-chee-ah
lah stat-zee-oh-nee dee pole-eh-zee-ah
un ooh-fee-chee-oh post-all-ay
un ree-store-ónt-ā
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ENGLISH
the restroom
a store
___ street
the taxi stand
the telephone
the train station
the university
Help!
I have an emergency.
I lost my luggage.
There is a fire!
I need…
an ambulance
a doctor / a nurse
a translator
some medicine
How much does it cost?
What is the exchange rate?
I don’t have any money.
What would you like to order?
I would like.…, please.
a water
a soda
a coffee
a tea
ITALIAN
il bagno
un negozio
la ______ strada
la fermata dei taxi
il telefono
la stazione ferroviaria
L'universitat
Aiuto!
C'e l'ho una emergenzia!
Ho perso il mio bagaglio
Fuoco!
Lo bisogno
Ho bisogno di’un ambulanza
Un dottore
Ho bisogno di un traduttore
medicina
Quanta costa?
Qual é il tasso di cambio
Non c'e l'o soldi.
Che vuole?
Per favore
l'acqua
Una soda
Un kaffee
Una coppa di tee
PHONETIC PRONUNCIATION
ill ban-yo
un neh-go-zee-oh
lah _______________ strah-duh
lah fair-ma-tuh day taxi
ill tel-eh-fone-oh
lah stat-zee-own fair-oh-vee-ar-uh
La-uni-vers-i-tot
Eye-ew-tow
Chay – low – oo-nuh-ee-mer-jen-zee-uh!
Oh pair-so ill mee-oh bag-ah-lee-oh
Fwō- kō
Low biz-oh-nyo
Oh Biz-own-yo dee un am-byoo-lan-zuh
Un dot-tore-ā
Oh Biz-own-yo dee un trad-oo-tore-ay
Med-i-chee-na
Kwan-tuh kôs-tuh
Kwol-ā eh ill tasso dee kam-bee-oh
Non-chā-lō-soul-dee
Kay vō lay
Pair-fa-vor-ā
La-aw-kwa
oo-nuh sō-duh
Oon-kaf-ā
oo-nuh kôp-puh dee tay
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Diversity & Discrimination
The following is adapted from the Michigan State University literature on race and identity abroad.
Minority students are sometimes better prepared for culture shock because of their own experiences in the United States, but
discrimination in other countries can be even more overt than in the United States. No two students studying abroad ever have
quite the same experience, even in the same program and country. This same variety is true for those from U.S. minority ethnic
or racial backgrounds. Reports from past participants vary from those who felt exhilarated by being free of the American context
of race relations, to those who experienced different degrees of 'innocent' curiosity about their ethnicity, to those who felt they
met both familiar and new types of ostracism and prejudice and had to learn new coping strategies. Very few minority students
conclude that the racial or ethnic problems which can be encountered in other countries represent sufficient reasons for not
going. On the other hand, these students advise knowing what you are getting into and preparing yourself for it.
What you can do for yourself…
Voices of Change (VOC) is an organization dedicated to combating racism and discrimination for all students studying abroad.
The following is adapted from an article written by their founder. Read more about them at: www.globaled.us/safeti/
v1n2_sanders.html. Voices of Change (VOC) believes that all American students need to be informed about discrimination
outside of the United States but should not be discouraged about the prospect of studying abroad.
We encourage students to not allow an individual's ignorance to hinder their own progression and narrow their outlook while
traveling in another country. Studying abroad is a special opportunity to broaden one's horizons, gain new insight, and develop
a unique and more open-minded perspective of the world. To this end, we have also developed specific coping mechanisms
students can adopt should they be faced with an incident of racism/discrimination. We suggest students:

Maintain pride and self-confidence. Every student should maintain a strong sense of self. Being different is a powerful
strength!

Assert and address people tactfully. When faced with a negative and/or prejudice comment or action, attempt to
address the individual in a calm and civil manner. Explain that you did not understand what they meant or did not
appreciate their statement or behavior. We do warn students not to exercise this step if they feel the situation is
potentially threatening or dangerous! Also, language ability will naturally determine how well one can express that
he/she disapproves of what has been said and/or behavior that has been displayed.

Talk to your director, professors, counselors, etc. These individuals are available to help assist students and make
studying abroad an academically and personally enriching experience. Students who have experienced discrimination
should especially share their concerns with these individuals who can further assist them in the process of getting help.

Use your network of friends (new and old). Students can also discuss their difficulties with friends they have become
close with on their programs or contact friends at home. Having a support network is essential!

Talk with your host families or friends. The host family is an especially significant part of the student's overall cultural
experience abroad and is usually quite eager to assist students. They may also act as another source of support that
can be helpful, particularly if the student begins to feel negative about the society he or she is living in.
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Resources for Multicultural Students
Barker, J.M., Exum, H.A., et al. (1998). Impact of diasporic travel on the ethnic identity development of African American college
students. College Student Journal, 32 (3), 463.
Bond, D.G. (1988). Values clarification and international education: The Yonsei experience, Paper presented at the 29th
Annual Convention of the International Studies Association, St. Louis, MO. (ERIC Document Reproduction Service No.
ED 305 273).
Carew, J.G. (1993, January 6). Minority students abroad: An inspiring experience. The Chronicle of Higher Education, 39 (18),
B3.
Day-Vines, N.L. (1998, September). Study abroad: An investigation of the impact of African diasporic travel on the
psychosocial development of African American college sojourners. (Doctoral dissertation, North Carolina State
University, 1998). Dissertation Abstracts International, 59 (3), 734A
“The World is in Your Hands” Student Guide: http://www.ucis.pitt.edu/aie/resources/TWIIYH.pdf
“Diversity in Study Abroad”: http://www.brown.edu/Administration/OIP/pdf_docs/diversity_st_abroad01.pdf
“Students of Color and Study Abroad”: http://www.umabroad.umn.edu/ci/index.html
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PART 7: Healthcare Abroad
Stay Healthy!
Remember that air travel will expose you to LOTS of new germs! Read
this article from the New York Times about how NOT to get sick when
traveling: http://travel.nytimes.com/2011/03/06/travel/06pracgerms.html?_r=0. Here are some additional tips to help keep you
healthy:




Do not eat any meat from street vendors.
Drink bottled watered.
Take vitamins.
Use hand sanitizer.
Dietary Concerns
Water: Bottled water may be purchased at most restaurants and all convenience stores.
Food: The quality of food is as one would find in other western countries. Central Europe is heavy on meats and starches.
Restrictions: Vegetarian options are fine, but limiting. Vegan meals cannot be provided. Kosher is manageable, though
vegetarian is the default option.
Immunizations
Check with a physician/local public health department to see what immunizations are recommended. It is recommended that
you get a physical exam before departure if you have any health concerns.
Research/Contact: World Health Organization - www.who.int
Research/Contact: Center for Disease Control and Prevention - www.cdc.gov
Below is information from the CDC (Centers for Disease Control) website detailing what vaccines and shots you will need to
protect yourself from diseases in France and Belgium. We recommend that you read the full text on the CDC’s website, located
here: www.cdc.gov/travel/westeurp.htm.
For general information: http://wwwn.cdc.gov/travel/content/study-abroad.aspx
A map to select specific country: http://wwwn.cdc.gov/travel/destinations/list.aspx
France Specific: http://wwwn.cdc.gov/travel/destinations/france.aspx
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Italy is considered low-risk areas for diseases (as is most of Western Europe); however you should be current on the following
immunizations.
 Hepatitis A or immune globulin (IG).
 Hepatitis B, if you might be exposed to blood (for example, health-care workers), have sexual contact with the local
population, stay longer than 6 months, or be exposed through medical treatment.
 As needed, booster doses for tetanus-diphtheria, measles, and a one-time dose of polio vaccine for adults.
 **See your doctor at least 4–6 weeks before your trip to allow time for shots to take effect.**
Prescriptions
Contact the Transportation Security Administration (TSA) (www.tsa.gov) for restrictions. You
should:
 carry extra medication than what is needed for the trip
 carry all medications in the original containers (prescriptions, over-the-counter and
vitamins)
 pack all prescription medication in your carry-on luggage
 bring a doctor’s note if they have narcotics, syringes, inhalers, nebulizers or allergy
medication
 know the generic names of all medications
 bring an extra copy of a doctor’s prescription in case you need to refill a medication on the trip or as back up if you lose
your medication
Insurance Coverage
All short-term study abroad program participants are required to carry medical and trip insurance which the SAGE office
purchases or the program provider offers as part of their fee. The College currently uses CMI Insurance Worldwide:
http://www.cmi-insurance.com/. Students on short-term study abroad programs will have this cost built into their program fee. It
is your responsibility to review and know your coverage, which includes: Trip Interruption, Trip Cancellation, Trip Cancellation
Terrorism , Trip Delay, Lost Baggage, Home Country Medical, Security Evacuation, Personal Liability. There is a $50
deductible on the insurance. Coverage does NOT include lost cash or items left on a bus, plane, or in a hotel room. Be sure to
protect your cash and personal belongings. We
have had multiple situations with students losing
Trip Cancellation Insurance protects
all of their cash.
You will be provided with a brochure prior to your
program departure date. If you feel that you need
additional coverage, you can contact another
insurance provider. It is recommended that you
use the Property Document Form located on the
SAGE website (How to apply page) in the event
that you need to make a claim.
students financially if they have to
cancel or interrupt their study abroad
program for a major medical reason
with proof from a doctor. Approval is
done through CMI and cannot be
guaranteed by the SAGE office.
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Medical Treatment
Injuries and illness can occur while you are abroad, and it’s important to be prepared. You should become familiar with your
medical and travel insurance BEFORE leaving the USA. If you become ill or injured while abroad, make sure to inform the
Apicus Onsite Director and your professor. Our Director will take you to a local hospital for treatment. Should your illness or
injury be serious, we will work with your family and insurance company to make necessary arrangements for your evacuation
and/or special services.
ALWAYS inform your professor if you are not feeling well. There are 24 hour pharmacies in Florence, Italy and others with
regular hours, some which deliver to the US Consulate. You can access a list with phone numbers and addresses using the
embassy website: http://italy.usembassy.gov/. ALWAYS inform the professor of your need for pharmaceuticals.
Counseling Services
Valencia College wants to ensure that all students have an enriching and rewarding study abroad experience. However, should
a student have difficulty adjusting to the experience while overseas or upon returning home, he or she can contact Bay Care
Behavioral Health Student Assistance Program free of charge at 1-800-878-5470 24-hours a day. Free face-to-face counseling
is also available.
PART 8: Safety & Emergency Preparedness
Your Safety
Your well-being and safety is our utmost concern. While no study abroad program can offer an absolute guarantee that students
will be completely safe at all times, there are many steps that can be taken to reduce the risk of becoming injured or a victim of
crime abroad. Also, it is VERY important to understand the risks of study abroad before you go. Take a few minutes to watch
this very important safety video: http://www.youtube.com/watch?v =XgpYhz0awzo
Valencia’s Student Code of Conduct
All students must adhere to Valencia’s Student Code of Conduct while overseas:
http://valenciacollege.edu/generalcounsel/policy/default.cfm?policyID=180&volumeID_1=8&pcdure=0&navst=0.
Please remember that you are considered a cultural ambassador of
the United States, and how you behave MATTERS! If you are found
guilty of breaking the Student Code of Conduct during the study
abroad program, there will be disciplinary action and you risk losing
your scholarship.
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Department of State Travel Warning
In the event that a travel warning is issued by the Department of State
(http://travel.state.gov/travel/cis_pa_tw/tw/tw_1764.html) prior to travel, College administration will need to review the
warning to determine if the program can run or should be postponed, redirected, or cancelled. If a travel warning is issued when
the program is already in the country, College administration will need to review the warning to determine if the program can
continue or should be cancelled.
Alcohol and Illegal Activities
A few words about alcohol, drugs, and dangerous behavior. The legal drinking age in
Italy is 18. Even if you are 18 or older, Valencia does not permit alcohol consumption
during the program. Should the consumption of alcohol result in property damage or
bodily injury to yourself or another, you will be sent home at your own expense, and
your scholarship award will be revoked.
If you engage in illegal/criminal activity in another country, you are subject to the local
law, not the U.S. law. Some examples of misconduct or violation of laws of the host
country may include: any use of drugs or alcohol; disturbing the peace or disrupting
the community; repeated failure to control noise levels in student housing facilities;
disruption of the academic environment of the program, including repeated failure to
participate in class assignments or to attend mandatory excursions; academic
misconduct, including plagiarism and cheating; vandalism perpetrated against public or private property; and assault or sexual
assault.
Do NOT, Do NOT, use illegal drugs!! Italy authorities are VERY strict about drug use. If you are caught using illegal drugs
and/or you engage in potentially dangerous behavior you WILL be suspended from the program, you will be sent home at your
own expense, and your scholarship will be revoked. We have very strict policies about drug use and physical conflicts– it’s for
your SAFETY. We take safety very seriously, and we expect you to do the same.
Safety Tips
Like most large cities, you should be alert at all times. Therefore, we strongly encourage you to use the following guidelines for
general safety precautions. What do criminals looks for?
-
someone who looks weak or vulnerable
someone alone or who appears lost
someone who is not attentive to their surroundings
dark and remote locations
no witnesses

ALWAYS use the buddy system when going out (3 + people).

ALWAYS tell the program leader or another student where you are going.

ALWAYS carry emergency telephone numbers and addresses with you.

NEVER leave a friend behind alone at a bar or with a stranger.
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
NEVER get into the car with a stranger.

Be sure how to recognize law enforcement.

Know how to signal for help.

Be alert at all times.

Learn a few phrases in the target language.

Know how to use a pay phone and carry change.

Learn the safe areas of the city and routes to walk.

NEVER carry all of your money in cash or expensive jewelry on you.

Only walk on well-lit streets.

Keep your valuable in a money belt. Wear your money belt around your waist underneath the clothing.

Wear your backpack in the front, especially in crowded places.

Leave your valuables, if you brought any with you, in a safe place.

Do not change money on the street – use official exchange points only.

Use ATMs during daylight hours and where plenty of people are visible. ATM machines attract thieves and pickpockets
who watch for tourists. Use an ATM inside a bank if possible.

Be careful of cars; note the direction of traffic; not all countries yield to pedestrians.

Look confident like you always know where you are and where you are going.

Ask directions from someone in authority.

If you are followed, go to a populated area and call for help.

If you are threatened, attract attention, try to get away, and call for help.

Wait for public transportation in well-lit areas.

If you are alone, don’t sleep or become too involved in reading while traveling; always be aware of your surroundings.

Beware of pickpockets in large crowds and on public transportation

Often thieves will have accomplices who will:
-
jostle you
-
ask you for directions or the time
-
point to something spilled on your clothing
-
distract you by creating a disturbance

If you are confronted, don’t fight back – give up your valuables.

Avoid crowds and large gatherings.

Do not tell strangers where you are staying.

Understand the host country laws pertaining to alcohol, drugs, dress, appropriate behavior in public, etc.
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In-Country Emergency Orientation
When you reach the country, your program leader should conduct an in-country emergency orientation session in order to point
out where to meet in the event of separation, how to get to the nearest embassy or consulate, how to call for the police, and
how to call for an ambulance.
In the Event of an Emergency
Contact MEDEX Emergency Response Center (24-hour access), by calling toll-free or collect using the phone numbers below,
or by emailing operations@medexassist.com. MEDEX is available 24-hours a day, 365 days a year to confirm your coverage
and give you access to the following services: Italy: 800-877-204
Coverage includes: location of medical providers, medical monitoring, emergency medical transport, repatriation of remains,
emergency reunion, trip interruption, replacement of medication, guarantee of payments and method of payment, travel and
communication assistance, transmission and retention of urgent messages, legal assistance.
IN ORDER FOR THE INSURANCE TO BE ACTIVATED, YOU MUST CONTACT THEM IMMEDIATELY. DO NOT WAIT
UNTIL YOU RETURN TO THE UNITED STATES.
Are you interested in seeing what happens to people who break the
law when overseas? Check out some of the episodes on “Locked Up
Abroad.” It will make you think twice! http://www.youtube.com/
playlist?list=PLWFMXMrxdrbEKu_nuEqKsLL8SQ_hbJ2hV
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Emergency Contact Information
Emergency numbers in Italy:
These numbers can be dialed toll-free from any cell phone or pay phone.
Police Phone: 113
Carabinieri Phone: 112
Ambulance – First Aid: 118
Questura Phone: 055 49771
Fire Brigade Phone: 115
Tourist Aid Police: 055 203911
Tourist Medical Center: 055 475411
Urban police Emergency calls Phone: 055 328 333
City Police – Town Hall: 055 32831
City Police – Railway Station: 055 212296
Prefettura Phone: 055 278 31
If you have to report a theft or loss to the police and you don’t
speak Italian, you can find assistance at the following police
stations:
Commissariato di Polizia S. Giovanni
Addresses: via Pietrapiana, 50r
Phone: 055 203 911 / Fax: 055 203 913 70
Questura
Addresses: Via Zara, 2
Phone: 055 497 71 / Fax: 055 497 7616
Carabinieri - Comando provinciale
Addresses: Borgo Ognissanti, 48
Phone: 055 248 11 / Fax: 055 248 1705
Lost and found
Addresses: Via Circondaria 17b
Phone: 055 328 3942 - 328 3943
HOSPITALS
Hospitals Policlinico di Careggi
Addresses: Viale Morgagni, 85
Phone: 055 427 7111
Ospedale S. Maria Nuova
Addresses: Piazza S. Maria Nuova, 1
Phone: 055 275 81
Ospedale Nuovo San Gioanni di Dio,
Via Torregali 3
Phone: 055 71921
Centro Traumatologico Ortopedico (CTO)
Addresses: Largo Palagi, 1
Phone: 055 427 7111
Services of the Embassy:







Absentee Ballots
Arrest of a U.S. Citizen
Financial Assistance
Locating someone in an emergency
Legal Assistance
Lost or Stolen Passports
Medical Assistance
U.S. Embassy in Italy
via Vittorio Veneto 121
00187 Rome, Italy
Tel. (+39) 06-46741 (switchboard)
Fax (+39) 06-488.2672
In Florence:
Lungarno Vespucci, 38
50123 Florence, Italy
Tel. (+39) 055.266.951
Fax (+39) 055.284.088
http://florence.usconsulate.gov/
PHARMACIES
Moro, Piazza Duomo – Open 24 hours
Comunale, Inside train station – Open 24 hours
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Parents & Friends
Stay in touch with parents and friends. While your parents may be excited for you, they are undoubtedly concerned about your
safety and health. A few emails/calls per week will go a long way to relieving their anxiety and helping you deal with re-entry
shock. Make sure to write down and take with you the following numbers:
Parents’ Home Tel:
______________________________
Parents’ Work Tel:
______________________________
Parents’ Mobile:
______________________________
Neighbor’s Tel:
______________________________
(in case of an emergency)
Relative’s Tel:
______________________________
(in case of an emergency)
Tune in to current news, including news from home. You can access many U.S. newspapers on-line.
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PART 9: Upon Your Return
Reverse Culture Shock
Reverse culture shock, also referred to as re-entry shock, is the shock of being home after an extended period abroad. It is a
feeling of unfamiliarity in places that should be familiar; a feeling of discomfort with people who are close to you; or a feeling of
inadequacy when dealing with common situations. Simply put, re-entry shock is feeling like you are almost home.
Often, re-entry shock can be far worse than the culture shock you experience abroad. When you are abroad, you expect to feel
foreign. Coming home, you expect to feel safe and familiar. However, things are not the same. You have grown as a person,
your views have changed, and your outlook on life has been reshaped by your experiences. You also find that your family and
friends have changed; you missed important events at home and on campus; and others have taken your place in clubs and
social groups. Even the political and social climate of your home country may have undergone changes.
When this shock does occur, as it does for most in some form or another, it can make you feel extremely unsettled, isolated,
insecure and alone. It can spark an emotional chain of reactions, ranging from disengagement to euphoria to alienation, and
gradually, to readjustment. Like culture shock, it has a cycle which must be worked through. Re-entry shock can last mere
weeks, or may stretch for months, even years.
The key to minimizing re-entry shock is acknowledging its existence, and realizing that there may be frustrations with
readjusting to life in your home country. These frustrations are a normal part of your study abroad experience. Many of the
things that will help you reduce culture shock can also help relieve re-entry shock. Staying in touch with family, friends and
current events while abroad will go a long way to helping you readjust when you return home.
Program Close-Out Process
A condition of the scholarship you received is to complete the close-out process within two weeks of your return. You must:
1. Complete the online SAGE program evaluation.
2. Write a thank you card to your donor addressed to: My Esteemed Valencia Donor.
3. Upload your photos to the SAGE Flickr account. Ask your program leader for details.
Also, please consider doing the following:

post photos and something about your experience to the Valencia SAGE Facebook group:
http://www.facebook.com/groups/valenciastudyabroad/

share some of your photos with us at the end of your trip on the SAGE Flickr:
http://www.flickr.com/photos/valencia_sage/ (your program leader has the instructions and login information)
HAVE AN AMAZING JOURNEY AND BE SAFE!
From the SAGE Office
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PART 10: Resources
Local Newspapers:
The Florentine
La Nazione
http://www.theflorentine.net/
http://www.lanazione.it/
Online Newspapers:
Nove da Firenze
Corriere della Sera
http://www.nove.firenze.it/
http://www.corriere.it/index.shtml
Useful Sites:
About Florence
Libraries in Florence
Comune Di Firenze
Citta di Firenze
Unesco.org
European Union main site
Emergency Numbers
http://www.aboutflorence.com/the-town-of-Florence.html
http://www.aboutflorence.com/libraries-in-Florence.html
http://en.comune.fi.it/
http://www.comune.firenze.it/home.htm
http://whc.unesco.org/en/list/174
http://europa.eu/index_en.htm
http://www.aboutflorence.com/emergency-numbers-in-Florence.html