Position Description PATHWAYS MANAGER Reports To: Pathways Manager Location: Kununurra or Halls Creek Remuneration: Base Salary: Remote Allowance: Superannuation: Annual Leave: Personal Leave: Additional: Award: Labour Market Assistance Industry Award 2010 circa $62,000 10% of base salary 9.25% 5 weeks per annum 10 days per annum Private Vehicle Use (Limited) Mobile Phone Position Context The Pathways Manager is a senior operational role holding responsibility for driving performance and compliance through management and support of Pathways Advisors. Leading by example, the Pathways Manager may also be required to fulfil the Pathways Advisor role through managing a small caseload of job seekers. The Pathways Advisor plays an integral role by working with job seekers to obtain relevant vocational and non-vocational skills and to assist them with securing and remaining in employment. Using a strengths based assessment approach, the Pathways Advisor supports the job seeker to develop and navigate a pathway which is documented in an Individual Participation Plan (IPP). The IPP is designed to maximise the job seekers sense of choice and control of their pathway to employment. Critical to the success of this role is an unwavering belief in the job seekers ability to succeed balanced with a dogged determination to make it happen. About the Organisation and RJCP East Kimberley Job Pathways (EKJP) is a newly formed not-for-profit entity created through a partnership of two well respected organisations – Wunan Foundation and East Kimberley CDEP Pty Ltd. East Kimberley Job Pathways has been established to deliver the Federal Government’s RJCP Program across the East Kimberley and Halls Creek/Tjurabalan Regions. Administered jointly by the Federal Government departments of DEEWR and FaHCSIA, the RJCP Program commences on 1 July 2013 and is designed to assist unemployed people to obtain jobs and participate in their communities. RJCP reflects the Government’s view that everyone who can work should work to their capacity. Those who are not working should be participating in meaningful activities that will contribute to their communities as well as making them more work ready. Further information on RJCP can be obtained via – http://deewr.gov.au/remote-jobs-and-communities-program Position Description – Pathways Manager 1|P a g e Accountabilities Accountabilities Specific to the Role Provide management and support to Pathways Advisors as required. This may encompass – o staff supervision and training support; o management and monitoring of caseloads; o supporting the establishment of individual and group placement/outcome targets; o authorising Participation Account (PA) expenditure within set delegation; o providing reports to the Regional Manager as directed. Accountabilities of Pathways Advisors Achieve established individual (and group) placement targets that contribute to the overall performance goals of the organisation. Achieve established individual (and group) outcome targets that contribute to the overall performance goals of the organisation. Develop and maintain an Individual Participation Plan (IPP) in negotiation with the job seeker that maintains a high level of job seeker engagement and contact and motivates disadvantaged and disengaged job seekers to participate in activities that lead to securing sustainable employment outcomes. Within DEEWR approved guidelines (and EKJP purchasing guidelines) use the Participation Account (PA) to facilitate the achievement of IPP milestones and increase placement/outcome opportunities for job seekers Support job seekers with obtaining paid work experience and employment and conduct appropriate post placement support to enhance sustainability of employment. Maintain files, file notes, claim evidence and completed forms in line with DEEWR documentary evidence guidelines and with particular emphasis on contractual compliance. Maintain a sound level of understanding of, and compliance with, contractual requirements including DEEWR contracts and deeds, FaHCSIA funding agreements, relevant guidelines, Codes of Conduct and Organisational policy and procedures including completion of DEEWR Learning Centre modules Contribute to a quality work environment by proactively identifying solutions to operational problems and maintaining a professional relationship with other team members Position Specific Requirements Required Current Drivers Licence Working with Children Check / National Police Clearance Demonstrated experience in leadership at a Team Leader level (or above) Ability to maintain accurate records (electronic and paper-based) and to understand and implement contractual requirements and guidelines Ability to time manage, set priorities and to achieve outcomes in a demanding performance driven environment Maintain personal effectiveness (sense of humour, emotional balance and resilience) even when under pressure Ability to positively influence job seekers through developing effective working relationships Position Description – Pathways Manager 2|P a g e Ability to use active listening and questioning techniques to identify goals, strengths and obstacles to employment Ability to work collaboratively with a job seeker to develop a tailored plan to achieve employment and monitor progress against a plan, coach and mentor to achieve gaols Ability to work with employers to identify their needs and to refer appropriate job seekers Desirable Qualifications in employment services, community services, management or related discipline Excellent communication skills including negotiation, advocacy, conflict resolution skills, assessment skills and the ability to quickly create rapport Experience in or understanding of employment and/or community service programs Case management experience, preferably with people from disadvantaged socio-economic groups Not-for-profit experience Knowledge and understanding of Aboriginal and Torres Strait Islander cultures and understanding of issues affecting Aboriginal and Torres Strait Islander people in contemporary Australian society Current knowledge or ability to gain knowledge of labour market conditions/opportunities across the service delivery region Employee Acknowledgement/Agreement I acknowledge and agree that I have read, understood and accept the above position description as part of the terms and conditions of my employment with East Kimberley Job Pathways. I further understand the position description is designed to provide a general understanding of the role and may encompass additional responsibilities within my experience in order to meet the organisations objectives. ___________________________________ Printed Name Position Description – Pathways Manager ___________________________ Signature __________________ Date 3|P a g e