PSL PROGRAM GOALS AND OUTCOMES
Goals
Leadership Competencies
1. Creativity and Innovation
2. External Awareness
LEADING CHANGE
Bring about strategic change,
both within and outside the
organization, to meet
organizational goals. Gain the
ability to establish an
organizational vision and to
implement it in a
continuously changing
environment.
3. Flexibility
4. Resilience
5. Strategic Thinking
6. Vision
Learning Outcomes
Graduates will
a. Learn strategies to develop insights into situations and
question conventional approaches to leadership and
organization’s functioning.
b. understand ways to encourage new ideas and innovations
in an organization and how to design cutting edge programs
and processes.
recognize methods that will allow them to keep up-to-date
on local, national, and international policies and trends that
affect the organization and shape stakeholders' views and
how the organization impacts the environment around it.
develop strategies that will allow them to rapidly adapt to
new ideas, obstacles, and changing conditions.
develop strategies that will allow them to function under
pressure, be optimistic regardless of the situation and
recover quickly from setbacks.
learn strategic planning processes including the vision to
capitalize on opportunities and manage risks, implement
plans, and formulate objectives and priorities consistent
with an organization’s long-term interest in a global
environment.
Use knowledge introduced in the program to learn how act
as a catalyst for organizational change by taking a long-term
view and build a shared vision with others, and to influence
others to translate the vision into action.
Course Map
Assessment
7. Conflict Management
LEADING PEOPLE
Lead people toward meeting
the organization's vision,
mission, and goals. Ability to
provide an inclusive
workplace that fosters the
development of others,
facilitates cooperation and
teamwork, and supports
constructive resolution of
conflicts.
8. Leveraging Diversity
9. Developing Others
10. Team Building
11. Accountability
RESULTS DRIVEN
Meet organizational goals
and customer expectations.
Make decisions that produce
high-quality results by
applying technical
knowledge, analyzing
problems, and calculating
risks.
12. Customer Service
13. Decisiveness
14. Entrepreneurship
15. Problem Solving
16. Technical Credibility
Learn conflict management skills, encourage creative
tension and differences of opinion, prevent
counterproductive confrontations, manage disagreements in
a constructive way.
acquire skills that foster an inclusive workplace where
diversity and individual differences are valued and leveraged
to achieve the vision and mission of the organization.
develop the ability to help others perform and contribute to
the organization by providing ongoing feedback and by
providing opportunities to learn through formal and
informal methods.
learn team building strategies, including how to inspire and
foster team commitment, spirit, pride and trust and how to
facilitate cooperation and motivate team members to
accomplish group goals.
develop ability to hold self and others accountable for
measurable high-quality, timely, and cost-effective results.
Learn to determine objectives, set priorities, and delegate
work, accept responsibility for mistakes, and comply with
established control systems and rules.
recognize customer needs and learn to anticipate and meet
the needs of both internal and external customers, deliver
high-quality products and services , and be committed to
continuous improvement.
learn to make well-informed, effective, and timely decisions,
and perceive the impact and implications of decisions.
acquire entrepreneurship skills that will allow them to
position the organization for future success by identifying
new opportunities, developing or improving products or
services, and taking calculated risks to accomplish
organizational objectives.
learn to identify and analyze problems, weigh relevance and
accuracy of information, and generate and evaluate
alternative solutions and make recommendations.
understand and appropriately apply principles, procedures,
requirements, regulations, and policies related to specialized
expertise.
17. Financial Management
BUSINESS ACUMEN
Manage human, financial,
and information resources
strategically.
18. Human Capital
Management
19. Technology Management
BUILDING COALITIONS
Build coalitions internally and
with other Federal agencies,
State and local governments,
nonprofit and private sector
organizations, foreign
governments, or
international organizations to
achieve common goals.
RESEARCH & SCHOLARSHIP
Solve complex problems by
using the wisdom of history,
quality scholarship, and
disciplined research as a
guide.
FUNDAMENTAL PROGRAM
COMPETENCIES &
EXPECTATIONS
These competencies are the
20. Partnering
21. Political Savvy
22. Influencing/Negotiating
23. Research, Scholarship &
Science
24. Foundational
Competencies
gain financial management skills that will enable them to
understand the organization's financial processes, prepare,
justify, and administer the program budget, oversee
procurement and contracting to achieve desired results, and
monitor expenditures and use cost-benefit thinking to set
priorities.
learn human capital management skills, including the ability
to build and manage a workforce based on organizational
goals, budget considerations, and staffing needs. Ensure that
employees are appropriately recruited, selected, appraised,
and rewarded. Take action to address performance
problems and manage a multi-sector workforce and a
variety of work situations.
demonstrate strategies that allow them to keep up-to-date
on technological developments, make effective use of
technology to achieve results, and ensure access to and
security of technology systems.
develop skills that allow them to network and build alliances,
collaborate across boundaries to build strategic relationships
and achieve common goals.
learn how to identify the internal and external politics that
impact the work of the organization and perceive
organizational and political reality and act accordingly.
Recognize strategies needed to persuade others and build
consensus through give and take and gain cooperation from
others to obtain information and accomplish goals.
employ the wisdom of history, quality scholarship,
disciplined research, and science when solving complex
problems, formulating policy, and translating theory into
practice.
a. Inspire others to excellence: Inspire others to excellence,
motivate others to do their best, learn strategies of
reporting to leadership, understand the creation of trust,
inspire people around them to feel confident.
All courses
foundation for success in the
program.
b. Interpersonal Skills: Treat others with courtesy, sensitivity,
and respect. Consider and respond appropriately to the
needs and feelings of different people in different
situations.
All courses
c. Oral Communication: Make clear and convincing oral
presentations. Listen effectively and clarify information as
needed.
d. Integrity/Honesty: Behave in an honest, fair, and ethical
manner. Show consistency in words and actions. Model
high standards of ethics. Epitomize fidelity, competence,
and trust.
e. Written Communication: Write in a clear, concise,
organized, and convincing manner for the intended
audience.
f. Continual Learning: Assesse and recognize own strengths
and weaknesses and pursue self-development.
All courses
g. Public Service Motivation: Show a commitment to serve
the public. Ensure that actions meet public needs. Aligns
organizational objectives and practices with public
interests.
All courses
All courses
All courses
All courses