OFFER DEFINITION TRIPLE 7 TECHNOLOGY REFRESH PROMOTION – IP OFFICE THEATRE : EMEA LAST UPDATED: 19TH NOVEMBER 2012 PROMOTION START DATE: 9TH JULY 2012 PROMOTION END DATE: 30TH JUNE 2013 Introduction Help your customers enjoy faster collaboration, smarter decisions and better business results. It’s never been easier or more lucrative to migrate your Nortel Meridian / CS1000 & Avaya legacy base to Avaya IP Office or Avaya Aura®. Announcing Triple 7, an unprecedented set of discounts to help you make the sale. Overview / Summary Triple 7 is targeted to customers who are ready for a technology refresh. Customers who are using Nortel or selected Avaya legacy platforms have the opportunity to move to the Avaya IP Office platform. As part of the promotion, customers have the option to keep and reuse their existing phones and enjoy up to 60% savings on their investment. Starting October 1, 2012, to qualify for the Avaya Triple 7 promotion, customers must have a minimum of 50 users (IP and/ or Digital), include Preferred Edition or UC Module or Server Edition in their purchase and be migrating from a Nortel Enterprise Solutions (NES) or other Avaya legacy system (e.g. INDeX, IP Office IP400, Integral, BCM, Norstar or DEFINITY) and investing in Avaya IP Office system. Customers who have multiple sites are eligible for this promotion, provided that the total minimum user is 50 (IP and/or Digital) and the order has to be placed in one Purchase Order (PO). Partner incentives include: 70% discount off LIST on Hardware, Software and select IP / Digital Phones (see eligible list in Addendum B) Can be combined with the IP Office Data Bundle promotion Note 1: For Nortel heritage customers of a medium to large size or with sophisticated requirements please review the CS1000 Evolution Promotion, the Collaboration Pack for CS1000 or Triple 7 for Enterprise promotions (see links to the promotion pages in the resources section). Note 2: Select IP / digital phones are included in the promo. The full list of eligible codes is in Addendum B. In particular, please note that the entry-level Avaya phones (1403/1603), DECT, WiFi and Video end-points are excluded. Customer Messaging What’s in it for the customer? Triple Advantages – SIP consolidation for savings – Mobility applications to bring your company to the next level – Comprehensive world-class support 7 savings elements – – – – – – – Avaya IP Office Architecture Collaboration applications Hardware & Software Phones Networking (with the IP Office Data Bundle) Mobility clients Support Avaya partner Value Proposition High revenue and margin sales Competitive offer against Cisco, ShoreTel, Mitel and others Secure and monetize the heritage NES (and other legacy) base Reoccurring and profitable product and services up-sell Avaya partner Promotion Process Avaya SME partners will submit with their order a unique Authorization Code, provided by Avaya, which will authorize distributors to offer the promotion. Avaya partner Process: 1. Customers’ upgrading to a new IP Office system signs a contract with an authorized Avaya partner. 2. Avaya partner submits required information to the Triple 7 registration site (See below for details on the promotion criteria). 3. Avaya reviews the submission, and if it meets all requirements provides the Avaya partner with the unique authorization code through an email confirmation (within 1 hour of submission). 4. Avaya partner submits the email confirmation with the authorization code and minimum order requirements with their order to the distributor. 5. Avaya partner must place the order in one PO with the minimum configuration from the email confirmation by 30th June 2013. The end-user details should be clearly identified on the PO. Non compliant orders will automatically get rejected by the distributor. Triple 7 SME Registration Site: http://avaya.com/ipotriple7 The following table outlines the information that Avaya partners must submit to qualify for the discounted offers: Step 1: Customer Information Step 2: System Data Step 3: Terms & Condition Step 4: Avaya partner Information Customer Name HQ or Remote Location Contact Name & Title Phone Number Email Address Mailing Address Legacy System to be migrating from – select Option 11 or other legacy platform as existing system Customer User size – minimum 50 user IP endpoint licenses and/or digital ports (any combination is allowed) Type of system – minimum of Preferred Edition (UC module or 3rdparty server) or Server Edition Partner agrees on the Notice of Intent to Destroy the legacy system (tick the box at the bottom of the registration form) Avaya partner Name LINK/Siebel ID Number Name and Title of Person Completing Form Address Phone Number Email Address Distributor Name (where IP Office will be ordered from) Promotion Terms and Conditions (General Global) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. The terms and conditions outlined herein will be in effect for the duration of this “promotion” or “program” (hereinto defined as promotion). Avaya partner must be authorized for each product line/service offerings and meet any additional requirements for reselling specific products/services. The Avaya partner is not automatically authorized for a product line /service by virtue of receiving this notice. Violation of the terms and conditions of this promotion may result in the Avaya partner being billed for any discount received associated with this promotion as well as possible disqualification from participating in other Avaya promotions. Avaya may cancel, suspend, amend, modify, revoke, or terminate this promotion, in whole or in part, for any reason, at any time, with reasonable notice. All sales made from this promotion are fulfilled under the terms and conditions under which Avaya partner has agreed to resell products and services. This promotion does not alter or change the terms and conditions under which Avaya partner has agreed to resell products and services unless otherwise specifically stated in this promotion. Avaya expressly disclaims any and all liability relating to the results of any of its marketing plans or promotions. The Avaya account representatives have no authority to interpret or vary the terms of this promotion. Avaya reserves the sole right to interpret and establish the terms and conditions of this promotion. This promotion may not be used in conjunction with any other Avaya promotion unless otherwise specified within the terms and conditions of this promotion or another Avaya promotion. All orders must be placed through Avaya’s order management system or an authorized Distributor. Billing, shipment, and payment of equipment purchased under this promotion follow standard Avaya procedures. Information contained herein is confidential and proprietary information of Avaya and is provided for the internal use of Avaya and its authorized Avaya partners. Except as specifically authorized in writing by Avaya, the Avaya partner shall not alter any terms and conditions of this promotion. Any attempted alteration shall be deemed null and void and of no force or effect. In no event shall Avaya be liable for any errors or omissions resulting from the information contained herein. Avaya partner's participation in this promotion is Avaya partner's acceptance of the terms and conditions of this promotion. In the event that Avaya partner does not agree with any terms or conditions of this promotion, Avaya partner may not participate in this program. Both Avaya and the Avaya partner agree that customer information, or any other sales-related information, provided under this promotion is confidential and proprietary whether marked as such or not. Avaya agrees that it shall use such information solely for the purposes of this promotion, and for no other purpose. To participate in this promotion, sales representatives must be employed by an authorized Avaya partner and be authorized to sell qualifying products/services. Orders to be installed as demonstration equipment, defined as hardware and software purchases for use in internal offices, demonstration centers, training facilities, technical labs, and other locations exhibiting Avaya products for customer viewing, do not qualify for this promotion. All system upgrades purchased under this promotion require the Avaya partner to register the system with Avaya in accordance with the terms and conditions under which Avaya partner has agreed to resell Avaya products and services. Failure to do so within the time frame specified will result in the Avaya partner forfeiting any and all promotion incentives. Avaya may confirm the location and installation of all Avaya products sold/licensed under this promotion. Resources Triple 7 Promotion for IP Office portal page – click here IP Office Data Bundle Promotion portal page – click here Triple 7 Promotion for Enterprise portal page – click here CS1000 Evolution & Collaboration Pack for CS 1000 Promotion Page – click here Contacts Questions? If you have any questions please e-mail EMEAPromotions@avaya.com. Other Contacts: Promotion Managers: Vincent Uppelschoten, vuppelschoten@avaya.com, +44 1483 309 057 Philippe du Fou, duFou@avaya.com, +44 1483 309 041 Addendum A – Legacy Systems Eligible for the Promotion BCM1000 BCM200 BCM400 BCM450 BCM50 Call Pilot 100 Call Pilot 150 CS1000 Definity G350 G450 MP80 W/POWER G650 W/POWER G700 INDeX IP403, IP406V1 IP406V2, IP412 IP500V1 Integral (all) Merlin 206 Merlin 410 Merlin 820 MERLIN® Legend MERLIN® Magix MERLIN® Plus or MERLIN® II Norstar CICS Norstar MICS Option 11 Option 51/61 PARTNER® ACS PARTNER®, PARTNER® Plus/II Endeavor SCS SPIRIT 616 or 1224 Addendum B – IP Office Triple 7 Material Codes that are eligible for discount Material Code 171987 171988 174459 174460 174461 174462 174956 174957 174958 174959 174960 177466 177467 182297 182299 182301 182303 187166 202967 202968 202969 202970 205650 215180 215181 215182 215183 215184 215185 217650 217651 217653 217657 217658 227040 229423 229424 229425 229426 229427 229428 229429 229430 Description IPO LIC RECEPTIONIST RFA 1 LIC:CU IPO LIC CTI RFA LIC:DS IPO LIC VM PRO RFA 2 LIC:CU IPO LIC VM PRO RFA 4 LIC:CU IPO LIC VM PRO RFA 8 LIC:CU IPO LIC VM PRO RFA 16 LIC:CU IPO LIC 3RD PARTY IP ENDPOINT 1 IPO LIC 3RD PARTY IP ENDPOINT 5 IPO LIC 3RD PARTY IP ENDPOINT 10 IPO LIC 3RD PARTY IP ENDPOINT 20 IPO LIC 3RD PARTY IP ENDPOINT 50 IPO LIC TAPI WAV RFA 4 LIC:CU IPO LIC ACM CENTRAL VM LIC:DS IPO LIC NTWKD MSGING RFA LIC:DS IPO LIC AVAYA TTS RFA 1 LIC:CU IPO LIC IPSEC VPN RFA LIC:DS IPO LIC 3RD PARTY TTS RFA LIC:CU IPO LIC CONTACTSTORE RFA LIC:DS IPO LIC SIP TRNK RFA 1 IPO LIC SIP TRNK RFA 5 IPO LIC SIP TRNK RFA 10 IPO LIC SIP TRNK RFA 20 IPO LIC IP500 VCE NTWKG ADD 4 LIC:CU IPO LIC IP500 T1 ADD 2CH IPO LIC IP500 T1 ADD 8CH IPO LIC IP500 T1 ADD 32CH IPO LIC IP500 E1 ADD 2CH IPO LIC IP500 E1 ADD 8CH IPO LIC IP500 E1 ADD 22CH IPO LIC CUSTMR SVC AGT RFA 1 LIC:CU IPO LIC CUSTMR SVC AGT RFA 5 LIC:CU IPO LIC CUSTMR SVC AGT RFA 20 LIC:CU IPO LIC CUSTMR SVC SPV RFA 20 LIC:CU IPO CUSTMR CALL REPORTER UPG LIC IPO LIC 3RD PARTY IP ENDPOINT 5TRIAL IPO LIC R6+ ESSNTL EDITION ADD 2CH IPO LIC R6+ ADV EDITION IPO LIC R6+ ADV EDITION TRIAL IPO LIC R6+ PWR USER 1 IPO LIC R6+ PWR USER 5 IPO LIC R6+ PWR USER 20 IPO LIC R6+ PWR USER 5 TRIAL IPO LIC R6+ TELEWORKER 1 229431 229432 229433 229434 229435 229436 229437 229438 229439 229440 229441 229442 229443 229444 229445 229447 229449 262644 262645 263128 267785 267786 267792 267802 267803 268842 268844 268845 269480 700213440 700213457 700213481 700289747 700289762 700289770 700293905 700357387 700385495 700417215 700417231 700417330 700417389 700417397 700417405 700417413 700417421 700417439 IPO LIC R6+ TELEWORKER 5 IPO LIC R6+ TELEWORKER 20 IPO LIC R6+ TELEWORKER 5 TRIAL IPO LIC R6+ MOBILE WORKER 1 IPO LIC R6+ MOBILE WORKER 5 IPO LIC R6+ MOBILE WORKER 20 IPO LIC R6+ MOBILE WORKER 5 TRIAL IPO LIC R6+ OFF WORKER 1 IPO LIC R6+ OFF WORKER 5 IPO LIC R6+ OFF WORKER 20 IPO LIC R6+ OFF WORKER 5 TRIAL IPO LIC R6+ CUSTMR SVC SPV 1 IPO LIC R6+ CUSTMR SVC SPV 1 TRIAL IPO LIC R6+ AV IP ENDPOINT 1 IPO LIC R6+ AV IP ENDPOINT 5 IPO LIC R6+ AV IP ENDPOINT 20 IPO LIC R6+ AV IP ENDPOINT 5 TRIAL IPO LIC UPG R7.0 IPO LIC UPG R7.0 SML IPO LIC CTI RFA TRIAL IPO LIC UPG R8.0 SML IPO R8+ ESSNTL EDITION+ LIC IPO LIC UPG R8.0 IPO R8+ MOBILE TO PWR USER UPG 5 IPO R8+ OFF WORKER TO PWR USER UPG5 IPO R8+ ESSNTL EDITION+ TRIAL LIC IPO R8+ TTS PRO RFA 1 LIC IPO R8+ TTS PRO RFA 1 TRIAL LIC IPO LIC PREFRD R8+ VM PRO RFA LIC:DS IPO/B5800 ISDN RJ45/RJ45 3M RED IPO/B5800 EXP RJ45/RJ45 1M BLUE IPO LAN RJ45/RJ45 3M GRY IPO/B5800 PWR LEAD (EARTHED) UK IPO/B5800 PWR LEAD (EARTHED) EU IPO/B5800 PWR LEAD (EARTHED) US IPO/B5800 BARRIER BOX 1U PANEL IPO/B5800 SPR PWR SUPP (EARTHED) IPO/B5800 PHONE BARRIER BOX (101V) IPO IP500 LEGACY CARD CARRIER IPO/B5800 IP500 EXTN CARD PHONE 8 IPO/B5800 IP500 EXTN CARD DGTL STA 8 IPO/B5800 IP500 MC VCM 32 IPO/B5800 IP500 MC VCM 64 IPO/B5800 IP500 TRNK ANLG 4 UNI IPO/B5800 IP500 TRNK BRI 4 UNI IPO/B5800 IP500 TRNK BRI 8 UNI IPO/B5800 IP500 TRNK PRI UNVRSL SNGL 700417462 IPO/B5800 IP500 TRNK PRI UNVRSL DUAL 700426216 700426224 700429194 700429202 700430150 700431778 700449473 700449499 700449507 700472871 700472889 700476005 700476013 700476021 700476039 700479645 700479702 700479710 700479728 700500698 700500699 700500758 700500923 700501510 700501511 700501512 700501513 700501514 700501516 700501517 700501518 700502042 700502043 700502085 700502693 700501442 270393 270395 270397 270398 270399 700503228 700503230 700503231 270680 700504031 700504032 269810 IPO/B5800 IP500 EXP MOD DGTL STA 30 IPO/B5800 IP500 EXP MOD PHONE 30 IPO IP500 BLANKING PLATE KIT IPO/B5800 IP500 RACK MNTG KIT IPO/B5800 IP500 WALL MNTG KIT IPO/B5800 IP500 EXT CARD PHONE 2 IPO/B5800 IP500 EXP MOD ANLG TRNK 16 IPO/B5800 IP500 EXP MOD DGTL STA 16 IPO/B5800 IP500 EXP MOD PHONE 16 IPO/B5800 EXP RJ45/RJ45 2M YELLOW IPO/B5800 IP500 EXP CARD 4PT IPO IP500 V2 CNTRL UNIT IPO/B5800 IP500 V2 COMB CARD ATM IPO/B5800 IP500 V2 COMB CARD BRI IPO IP500 V2 EXTN CARD ETR 6 IPO/B5800 PWR SUPP 24V 2.5A EARTHED IPO IP500 V2 SYS SD CARD AL IPO IP500 V2 SYS SD CARD MUL IPO IP500 V2 SYS SD CARD PARTNER IPO IP500 EXP MOD DS30A DGTL ST RJ21 IPO IP500 EXP MOD DS16A DGTL ST RJ21 IPO IP500 EXTN CARD TCM-8 DGTL STA 8 IPO IP500 WALL MNTG KIT V2 IPO IP500 V2 CNTRL UNIT TAA IPO IP500 EXP MOD ANLG TRNK 16 TAA IPO IP500 EXTN CARD DGTL STA 8 TAA IPO IP500 V2 COMB CARD ATM TAA IPO IP500 TRNK PRI UNVRSL SNGL TAA IPO IP500 EXP MOD DGTL STA 16 TAA IPO IP500 TRNK PRI UNVRSL DUAL TAA IPO IP500 VCM 32 TAA IPO R8.0 USER/ADMIN SET DVD IPO R8.0 APPL SRVR DVD IPO 24 PR/SNGL PR RJ45 ADPTR IPO R8+ TTS PRO DVD SET IPO R8.0+ UC MOD DL360G7 SRVR IPO R8.1+ PRIMARY DL120G7 SRVR IPO R8.1+ EXP IPO R8.1+ SERVER EDITION LIC IPO R8.1+ SOFTPHONE RFA LIC IPO UPG R8.1+ LIC IPO R8.1 SERVER EDITION INSTL DVD IPO R8.1 USER/ADMIN SET DVD IPO R8.1 APPL SRVR DVD IPO LIC UPG R8.1 SML IP Office R8.1+ MC VCM 32 IP Office R8.1+ MC VCM 64 DL120G7 SRVR UC IPO R8+ Material Code 700480585 700480593 700480601 700480627 700480643 700500206 700500207 700458532 700458540 700415573 700469851 700469869 700469968 700461197 700461205 700383938 700461213 700405673 700383920 700419195 700462518 700501533 700501530 700501532 700501539 Description IP PHONE 9608 IP PHONE 9611G IP PHONE 9621G IP PHONE 9641G BUTTON MOD 12B 9504 TELSET FOR IPO 9508 TELSET FOR IPO IP PHONE 1608-I BLK IP PHONE 1616-I BLK IP PHONE 1600 SERIES 32B MOD BLK 1408 TELSET FOR CM/IPO/IE UpN 1416 TELSET FOR CM/IPO/IE UpN BUTTON MOD FOR 1400/1500 SERIES IP PHONE 9620L CHARCOAL GRY IP PHONE 9620C CHARCOAL GRY IP PHONE 9650 GRY 9650D01A IP PHONE 9650C CHARCOAL GRY IP PHONE 9630G GRY 9630GD01A IP PHONE 9640 GRY 9640D01A IP PHONE 9640G GRY 9600 SBM24 BUTTON MOD GRY AVAYA B149 ANLG CONF PHONE AVAYA B159 ANLG CONFERENCE PHONE AVAYA B179 SIP CONF PHONE AVAYA B100 SER EXP MIC 1PR © 2012 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc All other trademarks are the property of their respective owners. This promotion may be offered only for a limited time. Avaya reserves the right to alter or terminate this promotion at its discretion with reasonable notice. Certain restrictions apply. Void where prohibited. Avaya Confidential & Proprietary