Evergreen Financial Services, Inc. proudly presents:
Annual Client Collection Training Seminar
The Nuts & Bolts of Collections
Join us for great information and a fun filled day!!!!!
Thursday, October 16th from 9:00 a.m. – 1:00 p.m.
Registration begins at 8:30 a.m.
Red Lion Inn - 607 E Yakima Avenue, Yakima WA
Business Name:____________________________________________________________
Street Address:_____________________________________________________________
City:__________________________________ State:__________ Zip:________________
Phone: (
)___________________________ Fax: (
Please Email, Fax or Mail your registration to Evergreen no later than October 10th to:
Evergreen Financial Services, Inc.
Attn: Client Registrations
PO Box 9073
Yakima, WA 98909
Fax: (509) 452-2246
[email protected]
The Nuts & Bolts of Collections
October 16, 2014
Seminar Agenda
Registration Begins at 8:30am
Introductions by Dave Quigley 9:00am
Telephone Consumer Protection Act (TCPA) – What is it and how can it help my
recovery? – presented by Denice Smith and Desiree Roy
Continuous Improvement – Compliance and the Consumer Financial Protection
Bureau (CFPB) – presented by Erik S. Bakke, Sr.
Mid-Morning Break
Evergreen Billing Solutions – Another Tool in the Receivable Toolbox? – presented by
Denice Smith and Rachel Anderson
Fair Credit Reporting Act – presented by Denice Smith and Desiree Roy
FAQ Panel – Ask the Experts – Erik S. Bakke, Sr., Jason Woehler, Susan Cox, and Dave Quigley
Collection Tips – They’re Not Nuts, Really!! - presented by Susan Cox and Dave Quigley
Lunch and Door Prizes12:00pm in the Garden Terrace Room
Sliced Prime Roast
Char-grilled King Salmon
With a Secret Dessert – YUM!!!

Annual Client Collection Training Seminar