Evergreen Financial Services, Inc. proudly presents: Annual Client Collection Training Seminar The Nuts & Bolts of Collections Join us for great information and a fun filled day!!!!! WHEN: Thursday, October 16th from 9:00 a.m. – 1:00 p.m. Registration begins at 8:30 a.m. WHERE: Red Lion Inn - 607 E Yakima Avenue, Yakima WA Name(s)___________________________________________________________________ Business Name:____________________________________________________________ Street Address:_____________________________________________________________ City:__________________________________ State:__________ Zip:________________ Phone: ( )___________________________ Fax: ( )__________________________ Please Email, Fax or Mail your registration to Evergreen no later than October 10th to: Evergreen Financial Services, Inc. Attn: Client Registrations PO Box 9073 Yakima, WA 98909 Fax: (509) 452-2246 [email protected] The Nuts & Bolts of Collections October 16, 2014 Seminar Agenda Registration Begins at 8:30am Introductions by Dave Quigley 9:00am Telephone Consumer Protection Act (TCPA) – What is it and how can it help my recovery? – presented by Denice Smith and Desiree Roy Continuous Improvement – Compliance and the Consumer Financial Protection Bureau (CFPB) – presented by Erik S. Bakke, Sr. Mid-Morning Break Evergreen Billing Solutions – Another Tool in the Receivable Toolbox? – presented by Denice Smith and Rachel Anderson Fair Credit Reporting Act – presented by Denice Smith and Desiree Roy FAQ Panel – Ask the Experts – Erik S. Bakke, Sr., Jason Woehler, Susan Cox, and Dave Quigley Collection Tips – They’re Not Nuts, Really!! - presented by Susan Cox and Dave Quigley Lunch and Door Prizes12:00pm in the Garden Terrace Room Sliced Prime Roast and Char-grilled King Salmon With a Secret Dessert – YUM!!!