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Job Title:
Grade:
Reports to:
Office:
Deputy Facilities Manager
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Facilities Manager
Sport
Division of Student Life
Directorate for the Student Experience
Date: June 2015
Person Specification
Experience, Skills and Competencies

To possess a degree or relevant professional qualification in management of sports related discipline and/or equivalent extensive experience of working to leisure industry standards and regulations with a First Aid at Work qualification.

Experience in the management and development of staff.

Proven experience of performance management and the ability to prioritise tasks for self and team.

Significant experience of operational management in a multi-use sport facility
(specifically health and fitness and outdoor pitches) with a proven track record of improving business and financial performance in a sport and/or leisure facility.

Experience of working to leisure industry standards and regulations.

Up to date knowledge of health and safety management issues through appropriate training and practice within all aspects of sport and leisure activity and facility management.

Experience of meeting operational objectives, demonstrating excellent planning and organisational skills.

A constructive team player demonstrating an ability to work collaboratively.

Experience of policy development and implementation.

Project management experience.

Excellent communication skills (written and oral), able to present information clearly and explain complex issues to a range of audiences with varying levels of understanding.

Significant experience of working in a customer focused environment and delivering exceptional customer service.

Sound analytical, creative and pragmatic problem solving skills.

Demonstrate a high level of computer literacy, with experience and knowledge of a
Leisure Management system with the ability to effectively use the information extracted.

The ability to represent the Division externally.
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Demonstrates a commitment to enhancing the student experience, excellent customer service and to the University’s values and behaviours.
Desirable Knowledge, Skills and Experience

Health and Safety qualification.

Current UK Driving Licence.

Financial management skills including budget setting and monitoring.

Experience of using basic marketing principles to promote services and react to trends.
Appointment details
All staff are required to undertake a DBS (Disclose and Barring Service) check. This is standard
University of Manchester policy for all staff and students working with pre-university students.
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