Jeffrey Levison Mobile: (614) 579–3840 • Levison.Jeff@gmail.com • www.LinkedIn.com/in/JeffLevison • @JeffLevison Senior CRM Analyst Improved click rate by 6 points resulting in an increase of more than $500,000 Revenue in one quarter by optimizing Digital Attribution model creating a test email drip campaign. Garnered a 9% increase in year over year Revenue for related service lines resulting from a pricing analysis, evaluation, recommendation and implementation of new pricing model for core services. 6% spike in total company quarter sales by using a database to identify a new customer segment creating and executing strategic marketing plans and a new call center. Increased consumer segment sales by 27% by creating a CRM database identifying an underperforming consumer segment through target market research and identification, strategic planning, and tested media mix. 30% boost in consumer segment market sales through performing consumer research resulting first record of defined target market and strategy to more efficiently communicate with consumers. Skills Consumer Behavior • CRM Strategy Execution • Database Marketing • Digital Marketing • Direct Marketing Drip Marketing • Email Marketing • Loyalty Marketing • Multi-Channel Marketing • Project Management Segmentation Strategy • Strategic Planning • Trending Analysis • Quantitative Research Professional Experience Stanley Steemer International 2012 - Present Manager, CRM Analytics and Digital Marketing (2013-Present) Responsible for creating measurements of marketing activities and manage digital strategies. Garnered a 9% increase in year over year Revenue for related service lines resulting from a pricing analysis, evaluation, recommendation and implementation of new pricing model for core services. 6 point improvement in click through rates resulting in an increase of more than $500,000 Revenue in one quarter by optimizing Digital Attribution model and creating a test email drip campaign. Garnered a 3% response rate and 40:1 Return on Investment of direct marketing through data analysis of PPC, SEO, SEM, and Segmentation for majority of 200 Franchise Owners. Lead effort using CRM Database and digital data to create an attribution model allowing the company to better understand marketing initiatives and their effects on consumer behaviors. Championed a 30:1 Direct Mail Return on Investment using proprietary Segmentation information garnering more than a 4% average response increasing total company average ticket value by more than 10%. Market Research and Database Analyst (2012-2013) Lead restructuring of pricing, Loyalty, and SEM. Evaluated and tested new website and digital advertising. Improved returns by 40% by creating an evaluation and analysis process to understand Return on Investment (ROI) for Sponsorships and Events leading to refined processes and extra activities. Implemented multiple primary consumer research studies assisting Regional Marketing and Creative Teams on implementing findings into Advertising and Direct Marketing activities. Spearheaded overhaul to Loyalty Program responsible for over 10% of consumer jobs and Year over Year Revenue growth of 20%. Responsible for mainting company CRM database and developing company reports to relay analysis and insights to executives and key stakeholders providing strategic recommendations. Abbott Nutrition 2011 - 2012 Market Research Analyst - Contract Contract position tasked with moving the company from unreliable canned reports to a working CRM database with the ability to understand consumers’ history allowing data to become the main driver for digital marketing decisions. Designed and implemented a new CRM database, successfully purging over 100 canned reports allowing brands to personalize their dashboards for faster decision time and response to consumers. Managed CRM database with $50M in annual Revenue (1.2M orders) and 200,000 customers providing insights and analysis for Digital Marketing Campaigns. Supported Marketing initiatives through completion of ad-hoc assignments defining consumer segments, purchase history and behavior leading to successful implementation of direct marketing initiatives. Jeffrey Levison Page 2 SafeAuto 2008 - 2011 Senior Marketing Coordinator (2010 – 2011) Establishing new niche target markets and developing strategic marketing plans to gain market share. Created a six point increase in consumer Brand Awareness through ongoing media and direct marketing campaign tracking and analysis, presenting insights and recommendations to Senior Management. Led 17% increase in consumer sales as project manager generating Branding and Loyalty Research to create direct marketing campaigns resulting in a companywide re-branding strategy. Experienced a 200% growth in consumer advertising recall by counseling third party on Campaign testing playing a key role in developing a new advertising campaign. 6% boost in total company quarter sales using a CRM database to locate a new consumer segment resulting in the creation and execution of strategic marketing plans and a new call center. Marketing Analyst (2008 – 2010) Added to a newly created marketing department charged with bringing a fact based strategic mindset into the company. Provided management with consumer research and data; making strategic recommendations. Managed all research including competitive analysis, CRM, consumer behavior, and social media. 25% increase in market sales resulting from initiating market audit analysis guiding companywide improvements including reformulation of marketing strategy and product re-rating. Garnered over 600,000 (28% increase) new sales, first time in company history, by conducting Brand, Satisfaction, and Loyalty research and analysis leading to reposition company brand image. 30% boost in average tenure by collaborating with creative agency and implementing targeted direct marketing campaigns based on consumer segmentation modeling and analysis. 27% increase in segment sales by creating a CRM database identifying an underperforming segment through target market research and identification, strategic planning, and tested media mix. Pivotal Strategies LLC 2006 - 2008 Junior Consultant Provided Small Businesses with limited funds and abilities to even the playing field with large corporations: through research, analysis, strategic planning, marketing campaigns, and digital strategies. 30% increase in consumer segment sales resulting from performing consumer research creating first record of defined target segments and strategy to more efficiently communicate with consumers. Increased web traffic 150% and on-line leads by 400% by implementing Digital Strategy including redesign of website, SEO Strategies, email and search advertising campaigns. Oversaw creation of website taking it beyond typical nonprofit brochure providing educational content to the public achieving Google Page 1 rankings in fewer than six months. Education Kelley School of Business - Indiana University, Bloomington, IN Masters of Business Administration 2015 Fisher School of Business - The Ohio State University, Columbus, OH Bachelor of Science in Business Administration, Concentration: Marketing 2006 Professional Affiliations Market Research Exchange of Central Ohio (Treasurer 2009, VP 2010, President 2011)