CAPITAL DISTRICT TRANSPORTATION
AUTHORITY
WINTER WEATHER OPERATIONS PLAN
2013-2014
REVISED – OCTOBER 29, 2013
TABLE OF CONTENTS
Introduction
Page 3
Weather Information
Page 4
Maintenance Snow Emergency Plan
`
Page 5
Service Supervisors’ Procedures
Page 7
Problematic Areas in the Capital Region
Page 8
Supervisory Vehicles
Page 10
Transportation Dispatchers (Albany Division)
Page 11
Central Communications Procedures
Page 12
Bus Operator Procedures
Page 13
Public Information
Page 13
Curtailment of Service (System or Route Evacuaton)
Page 14
System or Route Evacuation Plan
Page 18
Suggestions for Snow Emergency Routes (Albany)
Page 19
Suggestions for Snow Emergency Routes (Troy)
Page 20
Suggestions for Snow Emergency Routes (Schenectady)
Page 21
Snow Emergency Routes (Saratoga Springs)
Page 22
Flexible Services Guidelines
Page 23
Rural Bus Service
Page 24
Coding and Numbers for Authority Staff
Page 24
Emergency Contact Information (Authority Staff)
Page 25
Emergency Contact Information (Transportation Superintendents)
Page 25
Emergency Contact Information (Albany Division Supervisory)
Page 26
Emergency Contact Information (Albany Division Maintenance)
Page 26
Emergency Contact Information (Schenectady Division Supervisory)
Page 27
Emergency Contact Information (Schenectady Division Maintenance)
Page 27
Emergency Contact Information (Troy Division Supervisory)
Page 28
Emergency Contact Information (Troy Division Maintenance)
Page 28
Emergency Contact Information (Flexible Services Supervisory)
Page 29
Emergency Contact Information (Upstate Tours / NX)
Page 29
Emergency Contact Information (Municipalities – D.P.W.s and Police)
Page 30
2
INTRODUCTION
The Capital District Transportation Authority operates in an area that is particularly
susceptible to substantial snow and ice storms. These storms often create major transportation
problems for all modes of transportation – particularly cars and buses. The following are basic
procedures and guidelines to be followed by Capital District Transportation Authority Personnel
during severe weather situations.
3
WEATHER INFORMATION
Generally, the Weather Bureau issues only two (2) types of alerts:
1. “STORM WATCH” - will be issued by the Weather Bureau when there is a
possibility that a storm may “hit” the area
2. “STORM WARNING” - indicates that a storm will in fact “hit” the area
 When the Weather Bureau issues a storm warning, six (6) inches or
more if snow can be expected.
STORM WARNING ISSUED BETWEEN 9:00 AM AND 5:00 PM:
The on-duty Albany Radio Controller, upon initial notification from the Weather
Bureau, will obtain all pertinent data relative to the storm warning and contact the
following (providing all information) :





Director of Transportation or designee
Manager of Safety or designee
Manager of Security or designee
Director of Maintenance
Each Divisional Superintendent
Further, as updates are provided by the Weather Bureau, the above personnel will be
kept apprised.
STORM WARNINGS ISSUED AFTER 5:00 PM, LATE EVENING, EARLY
MORNING, AND WEEKENDS:
The on duty Albany Radio Controller and/or Transportation Dispatcher, upon
initial notification from the Weather Bureau will obtain all pertinent data relative
to the storm warning and contact the following (providing all information) :
 Maintenance and Transportation personnel scheduled to work at the Albany
(including STAR), Schenectady, and Troy Divisions.
 Director of Transportation or his designee
 Director of Maintenance
 Division Superintendents
 Maintenance Superintendents
4
MAINTENANCE SNOW EMERGENCY PLAN
A. When a snowstorm is forecasted, the Superintendents of Maintenance assures that:
1.
2.
3.
4.
Snow Plows are fueled and ready to operate in advance of storm.
Personnel are available for plowing, salting, and sanding designated areas.
All Divisions have an adequate amount of sand/salt on premises.
All emergency power generators are tested in advance of the storm.
B. When a snow storm occurs out of normal business hours:
1. Foreman in charge of each garage stays in contact with the Director of Maintenance
and the Superintendents of Maintenance, who will assist with any emergency decision
or problem that may arise.
2. The Superintendents of Maintenance assures that manpower is adequate to support
plowing and towing operations.
C. Snow plowing in all divisions will begin when THREE (3) INCHES OF SNOW HAS
FALLEN ON THE GROUND. All driveways and parking lots are to have snow removed
before drivers, etc. report to work.
D. Condition of the Watervliet Avenue hill in Albany shall be monitored by the Superintendent
of Albany Maintenance while on duty, or the Garage Foreman on duty. This hill shall be
kept plowed and/or salt and sand applied to ensure safe passage of all CDTA vehicles during
inclement weather.
E. The sidewalks and building entrances are to be cleared of snow and ice as needed throughout
a snowfall.
F. After snow storms it is the responsibility of the Foreman on duty to assure that all snow
accumulation in parking lots is cleared up, back plowed, and maintained in a safe and good
condition.
G. All roofs shall be inspected by the Director of Facilities or designee during a heavy snowfall
of six (6) inches or more.
H. During an actual snowfall of three (3) inches or more, or during icy conditions, at the
direction of the Director of Maintenance, with a minimum of three (3) road call service crew
trucks will be dispatched by the Maintenance Department. The service crew truck(s) will be
staged at major terminals and/or transfer points in downtown Albany, downtown Troy and
5
downtown Schenectady. When available, the Tow truck will be stationed in downtown
Albany especially during the peak hours of operation. Locations will be identified by the
Transportation Department. Transportation Department requests for the service crew trucks
should be forwarded to the Director of Maintenance, or in his absence the Superintendent of
Albany Maintenance. Crew members should be familiar with these sites and locations.
Crews will be responsible for assisting operators who arrive at designated site(s) with the
removal of any snow and/or ice buildup in the buses’ step wells and interiors. Crews will use
brooms, scrapers, shovels, heat, and mops to clear snow, ice and moisture from these areas.
Salt, sand, grit, and speedy dry shall not be used inside the bus, in any way, in order to clear
the bus of snow, ice, or water; nor used as a preventative maintenance measure.
The Mechanical and/or Facilities Departments will assist with the plowing of major bus stops
when needed and when equipment is available. That request will be forwarded to the
Director of Maintenance from the Albany Superintendent.
I. The Maintenance Department is responsible for insuring that all Supervisory and nonrevenue vehicles assigned to the three operating Divisions be winterized prior to October
10th. Said winterization will include, but not be limited to, the following:






Tune up
Anti - freeze checked
Belts tightened
Snow tires installed
Lights checked
Battery
Further, each vehicle should be equipped with the following:





Snow shovel
Salt, sand or grit *
Snow / ice scrapers
Snow brush
Speedy dry *
If a Supervisor vehicle needs additional supplies, please make the request on the vehicle defect
sheet in the vehicle and submit to the foreman at the end of your shift.
*Not to be used in buses
6
SERVICE SUPERVISORS’ PROCEDURES
During periods of freezing rain, snow storms, or other severe weather situations, all AM pullouts, PM pull-ins, on board rides, special assignments and territorial assignments are to be
suspended.
Said suspension and resulting assignments are to be directed by and at the discretion of the
Director of Transportation; the Albany Division Superintendent or his designee for Albany
service operations; the Troy Division Superintendents or his designee for Troy service
operations; the Schenectady Division Superintendent or his designee for Schenectady service
operations.
Supervisory personnel normally assigned to AM pull-outs, pull-ins, or other duties are to proceed
directly to known problem areas.
Service Supervisors are to keep Radio Control updated on conditions. The following is a
recommended procedure:







Provide exact location
Visibility (example: ¼ mile due to blowing snow)
Braking action such as extremely poor, good, fair.
Requires plowing, salt, etc.
Remain on regular route or recommended re-route
Advise Radio Control when arriving and departing locations
Use the RTT and stand by until contacted. Radio transmissions increase
during severe weather. Therefore, there will always be delays in radio
transmissions.
 Use form TD-20 for keeping a record of all operational reports.
 Field observations must be transmitted as soon as possible to Central
Communications as this information must be provided to the Director of
Transportation or his designee and Divisional Superintendent or his designee.
7
PROBLEMATIC AREAS IN CDTA REGION
City of Albany
 I-90 East and West from Everett Road to I-787 exchange north and south to Madison
Avenue Exit
 State Street Hill
 Morton Avenue
 Second Avenue
 Mt. Hope
 McCarty Avenue
 Glenmont Road
 Clinton Avenue
 Livingston Avenue
 Lark Drive
 Wards Lane
 Madison & Columbia/Broadway Staging
 All Park and Rides
City of Troy


















All bridges: Congress Street, Etc. (both directions)
I-787 north and south from Watervliet Avenue to I-90 Exchange
Ferry Street
Route 7 overpass of I-87
Hoosick Street
Stow Avenue/Morrison/Cottage
Project Rd (Griswold Heights)
McChesney
Manor Avenue
Peoples Avenue
Sage Avenue
Tibbitts Avenue
Congress Street
Mill Street
Corliss Park
Pleasantdale Area
Exit Ramp from Alt. Route 7 to 6th. Ave
All other known or potential problem areas
8
City of Schenectady











All bridges: Western Gateway
Route 5 overpass of Route 7
Duane Avenue overpass of I-890
Ramps: All I-890 ramps
Wood Avenue
Albany Street
Crane Street
Broadway
Nott Street
All Park and Rides
All other known or potential problem areas
The Safety and Training Supervisors will be responsible, if available, for determining the safety
of CDTA operation on Routes I-787, I-87, and I-90.
9
SUPERVISORY VEHICLES
Supervisory personnel are asked to review and adhere to the following procedures when
operating supervisory vehicles:
1. Street Supervisors are instructed to check their vehicles prior to leaving their
respective division to ensure that all necessary items are present. Said check should
be done periodically (at least once a week) and on all days when inclement weather is
apparent or expected.
2. Prolonged idling should be avoided. Prolonged idling results in carbon build- up and
engine over-heating, etc. Prolonged idling is against the law.
3. When idling do not leave:
 All lights on
 Heater motor switched in high position
 Radio on
 Windshield wipers on
These practices drain the battery and may result in an unnecessary load on the
electrical system.
4. When returning to the Division garage at the completion of a tour, shut down all
unnecessary systems approximately three (3) minutes from the division in order that
the battery receives a charge prior to engine shutdown.
5. When returning to the Division garage, check your fuel gauge. All vehicles are to be
refueled at the end of all tricks.
6. Never idle engines with windows closed.
7. When parked during extremely low visibility periods, use the 4-way flashers and
amber safety light.
8. All operational defects and any and all necessary items not present in supervisory
vehicles should be written up on a Defect Equipment Report Sheet- and be brought to
the attention of Maintenance personnel.
10
TRANSPORTATION DISPATCHERS (ALBANY DIVISION)
The on-duty Transportation Dispatcher will monitor the weather radio at any time when a
Central Communications Dispatcher is not on duty.
All watches and/or warnings MUST be reported to the Director of Transportation and to all
Division Superintendents as soon as they are known. Further, during the course of the tour,
visual observations should be conducted. At the first sign of freezing rain or other severe
weather, contact the Director of Transportation and the Division Superintendents.
Based on the information provided, the Division Superintendent or Director of Transportation
may instruct the Transportation Dispatcher to:
 Call in additional supervisory personnel to report for duty as soon as possible
 Contact the Schenectady and Troy Divisions to ascertain their status or to call in their
scheduled Dispatchers and have same report for duty as soon as possible.
 Contact the STAR Dispatcher to ascertain their status or to have their scheduled
dispatchers report to work as soon as possible.
 Advise the operators on duty at the Telephone Information Station.
 Keep Director of Transportation or designee advised of all actions.
Prior to contacting, the Director of Transportation, or designee, call the various Department of
Public Works to ascertain if they anticipate any delay in getting their equipment in service.
It is important that the Transportation Dispatcher keep a detailed record of activities. Use a TD20 for same.
It is the responsibility of the Call Center Manager on a Sunday-Saturday basis to check the
Telephone Information Unit at the time the Unit is scheduled to open to ensure that the scheduled
Operator(s) have reported for work.
In the event that the Telephone Operator(s) has not reported, notify the Director of Information
or Public Information Assistant and follow their instructions.
11
CENTRAL COMMUNICATIONS PROCEDURES
Central Communications will utilize a special radio procedure during times of severe weather.
This procedure is designed to maximize use of our radio system during severe weather periods
and insure that operators and supervisory personnel who need to communicate are able to do so.
When this procedure is in effect, Operators will use:




PRTT: for accidents, road blockages, and Neighborhood Safewatch calls
RTT: mechanical breakdowns and request for information
Canned and text messages will be use for delays and bus change request.
Flexible Service operators will use canned messages for no-shows.





Operators will use a canned message when they are operating ten (10) or more
minutes late.
They are not to use the RTT or PRTT for delays unless there is a special need to
communicate with control.
All Operators are to report to the Field Supervisor for further instructions in their
designated staging areas.
If the Field Supervisor is unavailable, Central Communications will advise the
Operators to continue in service running late.
An Operator more than a trip behind his or her schedule should use the RTT to
contact control before returning back to the division.
This radio procedure will be in effect during any significant inclement weather event or as
announced.
As soon as you report for duty:
1. Request a complete briefing from the Dispatcher on duty.
2. Check weather.
3. Update the Schenectady and Troy Division Dispatchers (if on duty).
4. Contact the various Department of Public Works to determine if they have equipment
in service.
5. Contact the Director of Transportation or designee and provide same with an update
and keep informed of all operational procedures
6. Check Radio Console, open all repeaters all channels.
7. Keep Maintenance Department personnel advised of all operational situations.
12
8. Provide Telephone Information Operators with delay or curtailment information.
Whenever possible, a third Radio Dispatcher should be utilized with primary duties to include
but are not limited to:
 Send Transportation Alerts at least every hour or whenever conditions warrant a route
change.
 Responsible for logging and keeping track of all bus breakdowns and stuck buses (with
locations and time of incident)
 Logging all notifications as directed in this document.
BUS OPERATOR PROCEDURES
During hazardous driving conditions, safe bus operation and the care of our customers must
remain the first priority. Operators must always use reasonable care when operating during
adverse conditions. Consult weather advisories as posted and the electronic message board for
the latest weather conditions.
Operators are required to pay attention to the condition of the stairs and door areas, with a goal
of keeping these locations reasonably free of accumulated snow, ice, and water. Operators
during inclement weather must at each terminus, check these areas, clearing accumulations of
ice, snow or water. Operators, who while en route, are advised or determine that a dangerous
situation exists in regard to the steps or ramp area, must stop the vehicle and treat the situation.
Any operator who fails to act when observing an unsafe situation, or upon being notified of
one, will be in violation of CDTA procedures.
PUBLIC INFORMATION
The Director of Transportation or designee will be responsible for briefing the Director of
Marketing and the Call Center Manager or their designee concerning anticipated severe weather,
any incidents due to the severe weather or any service modifications or curtailments due to the
weather. The Director of Marketing and Call Center Manager or their designee will be
responsible for:
1. Expanding the hours of service for the Call Center unit, and for insuring that staffing
is adequate to handle the expected increase amount of information requests that the
Telephone Information Unit will receive.
13
2. Advising the Radio Room to update the Manager of Corporate Communications and
the Manager of Graphic Services on the status updates of service.
3. Advising local media of reroutes, delays, and/or service curtailments.
4. Updating CDTA Website with delays, re-routes or any alerts pertaining to the service
we provide.
CURTAILMENT OF SERVICE (SYSTEM OR ROUTE
EVACUATIONS)
A severe snowstorm or winter weather conditions might result in a modification or a curtailment
of service being issued. This section details both the responsibilities and procedures to be
followed during such conditions.
SUPERVISORY RESPONSIBLITY
A Supervisor witnessing or getting reports of unsafe road conditions is authorized to make
immediate and temporary modifications to service in order to safeguard our operations. Any
temporary service modification or discontinuance must be reported to the Albany Superintendent
or designee and Director of Transportation or designee.
DIRECTOR OF TRANSPORTATION
The Director of Transportation or designee has the authorization to curtail service on routes or
roadways and to limit the types of vehicles used in service. ONLY the Chief Executive Officer
can issue a system wide curtailment of service order.
The Director of Transportation or designee will be provided with the following information
during a severe weather situation:
1). Such reports to be relative to current conditions filed by Field Supervisors.
2). Manpower reports from all operating divisions
3). Police and Department of General Service activities report.
4). Forecasted weather reports for the region
5). Recommendations from Division Superintendents; Manager of Safety
If based on these reports, service on a selected route must be curtailed or modified such as
express and commuter buses to operate over local routes, pull-out or pull-in buses are to operate
over local routes in lieu of interstates, rural operations, etc. said decisions will be rendered by the
14
Division Superintendent or their designee. In such cases, Director of Transportation will be
informed as soon as practical.
If the Director of Transportation or designee believes that the situation warrants a total
curtailment of service, said recommendation will be made to the Chief Executive Officer. If it
is not possible to reach the Chief Executive Officer, the Director of Transportation shall
consider all factors (including the advice of police officials, street supervisors and the safety of
personnel, customers, and equipment) and make a decision about discontinuing service.
The Call Center Manager or designee and Telephone Information Operators must be kept
informed of all decisions.
All Superintendents, personnel and patrons must be notified when total or a portion of service is
canceled.
Many factors must be considered prior to making a decision as to discontinue express bus
operation or reroute bus operation off the interstate highways.
The following provides basic guidelines for curtailing service:
1). The area is experiencing severe freezing rain or a predicted six (6) inches or more of snow is
falling.
2). A storm warning indicates that severe freezing rain or heavy snow will “hit” the area during
the peak.
3). Field Supervisors’ reports and the Safety Supervisor indicate that the interstate highway
system has not been salted/sanded or plowed. Braking action is nil.
4). The Director of Transportation or designee, after reviewing the above reports and
observations, may direct all divisions including Northway Express to cease or modify operations
using the interstate highways (And/or discontinue use of articulated buses. A decision to
discontinue use of articulated buses will be made on a system-wide basis and only after
considering manpower and vehicle availability).
5). The dispatchers on duty during all service modifications will notify Operators, and
Telephone Information. The Albany Superintendent or designee will be responsible for
contacting the Director of Marketing and explaining all modifications in order that the media
can be alerted.
6). Authority to resume using the interstates for express service or pull-outs and pull-ins will be
made by the Director of Transportation or designee after review of reports from Field
Supervisors, Divisional Superintendents and Safety Department, and general observations.
15
7). The Safety and Training Supervisors will be responsible, if available, for determining the
safety of CDTA operation on Routes 85, I-787, I-87, and I-90.
State Street Hill Plan – City of Albany
A). When icing or traffic conditions posing potential problems to continuing use of State Street
hill are first reported, Central Communications will contact an available Field Supervisor to
check out alternative routes in the following order:
1). Broadway to Clinton to Pearl to Market St. via ramp to Eagle St. to regular route.
2). Broadway to Clinton to Pearl to Madison to Eagle to regular route.
3). Broadway to Clinton to Pearl to Morton to Eagle to regular route.
4). Broadway to Pine to Washington to regular route.
5). Broadway to Clinton to Lark to regular route.
6). If State Street is unsafe eastbound consider:




Washington to Pine to Broadway to regular route.
Washington to Pine to Pearl to regular route.
Eagle to Madison to Pearl to regular route.
Eagle to Morton to Pearl to regular route.
7). Washington Avenue is unsafe eastbound consider:


Lark St. to Clinton to Broadway to regular route.
Lark St. or Delaware Ave. to Madison to Eagle or Pearl to regular route.
8). #6 Second Ave. unsafe in either direction use:

Second Ave. to Broad St. to Fourth Ave. to Pearl St. to regular route.
9). #7 Glenmont: Glenmont Road or Corning Hill is unsafe in either direction use:

Pearl St. south to Main Care turn around.
10). #116: Mount Hope is unsafe in either direction use:
16

Disregard McCarty and Mt. Hope and just go to designated turn-around.
B). If State Street hill becomes inoperative, the Albany Superintendent or designee will direct
which reroute to use, based on the previous supervisory reports. In addition to establishing these
routes, Field Supervisors will be responsible for informing passengers at the Crowne Plaza stop
and at other by-passed stops, the location of the reroutes.
Eastbound Buses: Washington Avenue Corridor
Regular Route to State Street & Eagle Street, Via Eagle Street to Madison Ave., Right Madison
Ave., Right Swan Street, to Washington Ave., Left Washington Ave., Resume Regular Route Westbound.
Flexible Services will operate shuttle services between the following areas:
 East / West - Broadway to Lark Street
 North / South – Clinton Ave to Madison Ave
Field Supervisors/Central Communications, during severe weather or heavy traffic conditions,
have the option of rerouting express and service deadheading to the Mall to use Madison Avenue
instead of traveling via P-1southbound tunnel.
Prior to making this switch, Field Supervisors should check the arterial and ramps to insure that
their condition is acceptable.
C) Manpower and equipment permitting, stub the heaviest lines at or beyond Lark Street to
avoid having to bypass patrons due to capacity load.
It is imperative that all operations are conducted in a professional manner. Common sense
dictates; remain calm at all times. A good line of communication must be maintained at all
times, not only within the department, but with ALL other departments as well.
Empire State Plaza Service
Supervisors, during severe weather or heavy traffic conditions, have the option of rerouting
Express and service dead-heading to the Mall to use Madison Avenue instead of traveling via p-1
ramp.
Prior to making this switch, Supervisors should check the arterial and ramps to insure that their
condition is acceptable.
17
SYSTEM OR ROUTE EVACUATION PLAN
The Director of Transportation or his designee will authorize and initiate the following Two
Phase Route Evacuation Plan:
PHASE ONE:
 Reduce or Discontinue CDTA Neighborhood Routes
 Initiate CDTA Snow Emergency Route for each District/County
 Continue to Monitor & Maintain CDTA Trunk Routes
PHASE TWO:
 Discontinue CDTA Snow Emergency Route for each District/County
 Continue to Monitor and Maintain Trunk Routes
 System wide discontinuation of CDTA Trunk Routesinu
The following aof CDTA Trunk Routes
18
Suggestions for Snow Emergency Routes – Albany
Northbound to Southbound
Madison Stage, Left Dallius Street, Right Division Street, Left Broadway, Left State Street,
Right Eagle Street, Via Washington Ave to Lark Street, Via Central Ave., Right Henry Johnson
Blvd., Right Livingston Ave, Left Northern Blvd., Left Albany Shaker Rd., Left Everett Rd.,
Left Watervliet Ext., Left Watervliet Ave to S. Allen Street,
Via S. Allen to New Scotland Ave., Right New Scotland, Right Buckingham, Via Krumkill Rd
(to Ohav Sholom), Right Krumkill Rd., Right Bender Lane., Right New Scotland Ave., Left
Whitehall Rd., Via Whitehall Rd to Delaware Ave., Via Second Ave., Right Hoffman Ave., Left
Southern Blvd (Rte 9W)., Via Rte 9W to Wal-Mart Shopping Plaza, Left Bender Lane., Right
Rte. 9W, Left Glenmont Rd., Left K-Mart Shopping Plaza, Right Rte. 9W to Corning Hill Rd.,
Left Pearl Street, Right State Street, Right Broadway, Right Madison Ave, to Madison Ave
Staging Area – See Field Supervisor for further instructions.
Southbound to Northbound
Madison Stage, Left Dallius Street, Right Division Street, Left Broadway, Via Broadway to
Clinton Ave., Left Clinton Ave., Left Pearl Street, Via Pearl Street to Glenmont Rd., Right
Glenmont Rd., Right K-Mart Shopping Plaza, Right Rte. 9W (Southern Blvd), Via Southern
Blvd to Delaware Ave, Right Delaware Ave., Left Whitehall Rd, Right New Scotland Ave., Left
Krumkill Rd (to Ohav Sholom), Right Krumkill Rd., Right Bender Lane, Left New Scotland
Ave., Left S.Allen Street to Central Ave.,
Via Watervliet Ave, Left Watervliet Ext., Right Everett Rd to Albany Shaker Rd., Right
Northern Blvd, Via Henry Johnson Blvd, Left Central Ave., Via Washington Ave to Eagle
Street, Left State Street, Right Broadway, Right Madison Ave., Enter Madison Ave Staging Area
– See Field Supervisor for further instructions.
Supervisor Assigned Locations To Be Determined:
City of Rensselaer
All known or potential problem areas in Albany west of Broadway
All known or potential problem areas in the City of Rensselaer and along all other routes east of
Broadway in Rensselaer, including Routes 9/20. Field Supervisors should insure that the Park
and Ride lots in Delmar and Routes 4 & 43 have been plowed before 6am.
19
Suggestions for Snow Emergency Routes – Troy
(Total 4 Buses) (30-Minute Headway)
Southbound to Northbound
Leave Broad and 6th St., via left on 6th St., left on Broad St., to 126th St., right on 2nd Ave. to
River St., into 3rd St., to 4th St., left on Burden Ave., left on Mill St., right on Vandenburgh Ave.,
to Route #4, left on Williams Road, right on Bloomingrove drive, left into Van Rensselaer
Manor, circulate around the rear of Manor for layover.
Northbound to Southbound
Leave Van Rensselaer Manor, Right on Bloomingrove Dr, Right on Williams Rd to a right on
Main ave (route 66), to Vanderhyden Hall. Leave Vanderhyden Hall regular route. Left on
Spring Ave, Left Campbell, right Project, to a right on Madison, to a right on Spring, left Myrtl,
left Pawling left on Congress St., right on 4th St., right on Federal St., left on 6th Ave. to 5th Ave.,
right on Northern Dr., left on 8th Ave., to Corliss Park.
When leaving Corliss Park, turn right on Northern Drive, right on 125th to a right New Turnpike,
left Pinehurst, left River Road, to right 126th to Waterford.
Supervisor Assigned Locations To Be Determined:
Westbound to Eastbound - Green Island, Cohoes, Latham, Watervliet
(Total 3 Buses) (30-Minute Headway)
Leave River and Front, left Ferry, left 4th, left over the Green Island Bridge, right George left
Tibbitts, right I-787, to New Cortland St, left N. Mohawk St, right Cayuga St., left Remsen, right
Columbia, left Main, right Saratoga, **, right 19th St., right to Route 9 north, left into Latham
Farms, left Route 2 back to 19th St, left 2nd Ave, right 25th to a right Green Island Bridge, right
River, to River and Front.
** If 19th to Latham is discontinued, proceed left 16th left Broadway, right 25th, to a right Green
Island bridge.
Supervisor Assigned Locations To Be Determined:
20
Suggestions for Snow Emergency Routes – Schenectady
(Total 4 Buses)
Route # 1 Scotia/ Wal-Mart /Industrial Park
(8.0miles) (Total 1 Bus) (30-Minute headway)
Leaves State & Washington eastbound to right on Erie Blvd, to 890 exit Erie Blvd ramp to Scotia
exit, left State Street over the Scotia Bridge, right on route 50 (Ballston Avenue), right Dutch
Meadow lane to Wal-Mart circulation. Leave Wal-Mart via Dutch Meadow Lane to left route 50,
right on Cuthbert Street, Left Vley Street, Right Fifth Street, right on Sacandaga Road, to the
industrial park, left Burch Pkwy, left Access Blvd, right Potential Pkwy, right Business Blvd,
right Patent Pkwy, exit Burch Pkwy. Right on Sacandaga road left Mohawk Ave over bridge to
State & Washington - See Field Supervisor for further instructions.
Route #2 Van Vranken Avenue/ Ellis /St Clair’s Hospital
(8.7 miles) (Total 1 Bus) (30-Minute headway)

This route will also assist the route 55 westbound from Mc McClellan Street to State &
Washington.
Leave State & Washington, left on Erie Blvd, right on Nott Street, left on Van Vranken, left
on Maxon road to CDTA turn around. Leave CDTA right on Van Vranken , left on Nott
Street, right on Grand Blvd, right on Mc McClellan Street, right on State Street, left Erie to
890 to Erie Blvd ramp to Scotia exit, right on State Street & Washington Ave – See Field
Supervisor for further instructions.
Route #3 Altamont Avenue / Hamburg/Mt Pleasant
(9.8 miles) (Total 1 Bus) (30-Minute headway)

This route will also assist the route #55 Eastbound to Brandywine Ave,
Leaves State & Washington to right on Brandywine, left on Duane Avenue, left Hamburg street,
right (7W) Curry road, right Altamont Avenue, left Chrisler Avenue, right Main avenue, to Craig
street, left Albany Street, right Veeder avenue, left State Street, left Erie to 890 to Erie Blvd
ramp exit Scotia ramp to right on State street to layover.
21
Route #4 Broadway/Rotterdam Mall
(12.2miles) (Total 1 Bus) (30-Minute headway)
Leaves State & Washington to right on Broadway, left at the 5 corners, left on North
Westcott road, right Broadway, left State Street, left Washington to 890 west to Rotterdam
Mall, exit 2A Campbell Road, left in Rotterdam Mall circulation, exit by Mart, to right on
Campbell Road, right 890 to Scotia exit, right on State Street to layover for Broadway trip.
Snow Emergency – Schenectady
Schenectady Supervisors
Assigned Locations:
(2)
State & Balltown and State & Washington

Phase One of the System or Route Evacuation Plan will consist of reduced or
discontinued CDTA Neighborhood Routes.

Neighborhood Routes will run on an hour headway while roads are passable.

Service will be monitored and in the event of continued severe weather, service
may be discontinued on Neighborhood Routes.
Snow Emergency Routes - Saratoga Springs
(Total 4 Buses)
Transportation Supervisor

(1)
All Saratoga buses deadheading to Saratoga will use Aqueduct Road to Route
146, continuing to Route 9 to Northway
.

Southbound is reversed.

Phase One of the System or Route Evacuation Plan will consist of reduced or
discontinued CDTA Neighborhood Routes.

Neighborhood Routes will run on an hour headway while roads are passable.

Service will be monitored and in the event of continued severe weather, service
may be discontinued on Neighborhood Routes.
(1) Supervisor Assignment (Congress Park)
22
Flexible Services Guidelines
In the event of six (6) or more inches of snow, or icy road conditions, the Flexible Service
Dispatcher will examine remaining passenger manifests for the day to determine if there are any:
1). Service requests that should not be accommodated due to hazardous road conditions that
normally occur in an area.
2). Destinations that require supervisor review prior to allowing Flexible Service vehicle
operation in that vicinity.
3). Shuttles services required on the fixed routes, due to route evacuations.
4). Operators/buses that become available due to cancellations/site closures will be redirected and assigned to the satellite (Troy and Schenectady) divisions.
5). All Flexible Services operators will report to the Desk Dispatcher at the satellite divisions
for further instructions.
6). Flexible Service operators may be directed to report to assigned staging areas or evacuation
site closings – where an assigned field supervisor will provide further instruction and
oversight. In the event no supervisor is on location, Flexible Service operators will report to the
STAR Lead Dispatcher at the Albany Division.
7). All Flexible Service operators will remain on duty and available to respond to any/all
emergency closures, site and/or route evacuations, unless an operator has a known emergency
of their own – at that point the Superintendent of Flexible Services or designee will authorize any
relief of duty.
After determining this, the Flexible Service Dispatcher should contact Central Communications
with the destinations (area) requiring review. These destinations will be given out to the
appropriate Field Supervisor to be checked whenever possible.
The Flexible Service Dispatcher working the evening tour should prepare a listing of destinations
requiring an examination when a storm warning has been issued for the next 12 hours. A copy of
this listing should be left with Central Communications, prior to the Flexible Services
Dispatcher’s leaving for the night. Central Communications Dispatcher will be responsible for
providing the Field Supervisors with this information if a major storm ensues. The
Superintendent of Flexible Services will be advised of all situations where Flexible Service is
impacted by the weather.
When a Winter Storm Warning has been issued, the Flexible Services Dispatcher will check the
scheduled trips for customers living in or traveling to a location deemed “non accessible” during
inclement weather conditions. These Flexible Services customers will be notified via telephone
23
anytime that Flexible Services is unable to fulfill their trip based on weather or safety conditions,
providing as much lead time as possible.
The Following Codes Letters / Numbers Will Be Used for
Authority Staff
S-15
Manager of Safety
T-10
Director of Transportation
T-30
Chief Executive Officer
T-31
Vacant
T-32
Vacant
T-33
Director of Maintenance
T-34
Troy Superintendent
T-35
Albany Superintendent
T-36
Assistant Superintendent, Albany
T-37
Schenectady Superintendent
T-38
Vacant
T-40
Vacant
T-41
Superintendent of Flexible Services
24
Authority Staff – Emergency Contact Information
Work
Cell
Chief Executive Officer
437-6840
378-5798
Vice-President of Operations
Vacant
_____________
Vice-President of Technology and Facilities
437-8320
229-7938
Director of Facilities
437-8360
858-5760
Director of Transportation_____________________437-8372________________ 857-7040
Albany Superintendent, Maintenance
437-8356
528-3037
Superintendent of Maintenance
437-8365
209-4562
Assistant Superintendent of Maintenance
437-8352
390-5102
Director of Maintenance
437-8353
965-1825
Manager of Safety
437-8386
858-5742
Director of Marketing / Call Center Manager
437-6165
669-4960
Street Amenities Manager
437-6853
221-7437
Telecommunications Administrator (Mary)
437-8321
928-6776
Network Administrator (Ernest)
437-8324
528-3092
Transportation Superintendents – Emergency Contact Information
Work
437-8351
437-6831
437-6821
437-8377
Albany Superintendent
Superintendent – Schenectady
Superintendent – Troy
Superintendent – Flexible Services
25
Home
Cell
703-3028
858-5738
281-5757
701-0602
Albany Division Supervisory – Emergency Contact Information
(Seniority Order)
Supervisor
Hazzard, Tony
Goykhman, Yevgeniy
Green, Brian
Moscatello, Joseph
Ovalle, Juan
VanVranken, Jeffrey
Wilkins, Denise
Fredericks, Raymond
Chenard, Nicholas
Gratto, Kevin
Raymond Rafferty
Nick DeMatteo
I.D. #
7717
6969
723
329
434
6076
1983
2077
2196
2095
0266
2520
Home
477-6258
862-1210
479-4439
782-0253
452-0832
557-2844
915-1689
Cell
229-9470
858-7245
376-5211
300-9409
229-8741
301-9444
331-2429
221-4192
860-7302
221-2007
364-9350
Albany Division Maintenance – Emergency Contact Information
(Seniority Order)
Supervisor
Brior, Jr, Richard
Shagalski, John
Bond, Timothy
Edwards, Raymond
Baez, Jr., Juan
Mancini, Frank
Jim Linnell
Bob Vansteenburg
I.D. #
7630
4580
8485
412
8267
2294
2571
1761
Contact
664-6902
452-1399
372-5211
434-3264
271-1737
441-8294
459-9377
301-0859
26
Schenectady Division Supervisory – Emergency Contact
Information
(Seniority Order)
Supervisor
Bonaquisto, Anthony
Violette, Norm
Morgan, Tanya
Brooks, Theresa
Hempsted, Manford
I.D. #
5820
8155
0140
2284
1865
Home
372-7467
877-4809
372-2632
Cell
986-1611
423-8867
221-5912
944-7060
339-5405
Schenectady Division Maintenance – Emergency Contact
Information
(Seniority Order)
Supervisor
I.D. #
Mahar, Stephen
Walco, Terrance
Gordon, Thomas
5462
478
2218
Home
Cell
____________
477-9220
235-2044
810-4091
875-6662
657-1544
27
Troy Division Supervisory – Emergency Contact Information
(Seniority Order)
Supervisor
Bilynsky, Joe
Burke, Michael
Landy, Joseph
Squires, Patti
Ned, Dennis
McCoy, Tim
I.D. #
4369
5542
9914
1623
1743
2362
Home
238-2350
235-8083
238-0928
381-3901
631-9511
Cell
496-2323
339-6726
256-4485
221-9197
694-6951
209-4087
Troy Division Maintenance – Emergency Contact Information
(Seniority Order)
Supervisor
Coalts, Edward
Graham, James
Hermance, Eric
I.D. #
4529
6193
1152
Home
235-9206
427-7278
364-1800
28
Cell
Flexible Services Supervisory – Emergency Contact Information
(Seniority Order)
Supervisor
Debnam, Carol
Hichman, Edna
Alesandrini, Thomas
Kabir, Mostafa
Marcantel, Scott
Scott Rapp
Joseph Cole
I.D. #
2523
2512
7590
504
909
1646
2022
Contact Phone Number
435-9561
399-8116
346-4921
272-1514
429-7308
269-7523
292-8877
Upstate Tours (NX) – Emergency Contact Information
Name
Osgood, Bob
Hickok, Bill
Work
584-5240
584-5240
29
Cell
879-6992
307-3227
Municipalities – Emergency Contact Information
(D.P.W.s and Police)
Division
Albany
Troy
Schenectady
Rensselaer
Watervliet
Cohoes
Saratoga
Clifton Park
Green Island
Waterford
Guilderland
Nassau
North Greenbush
Rotterdam
RPI Security
Stuyvesant Plaza
State Police (TRP G)
Brunswick State Police
Voorheesville
Scotia
Contact Name
D.P.W.
438-2841
270-4579
382-5119
462-5512
270-3821
237-4004
885-9020
Police
438-4000
270-4411
374-7744
462-7451
270-3833
237-5333
885-6761
273-5565
235-3414
861-5108
766-3880
283-3921
273-7144
237-3341
356-1501
477-7611
283-5323
355-7331
276-6656
482-8936
783-3211
279-3403
765-4512
374-3119
30