INTRODUCTION The present Accra Psychiatric Hospital was commissioned in 1906 to accommodate 200 patients. About 110 patients were admitted into the new hospital under the charge of 16 untrained Attendants. The hospital consisted of 4 wards: Criminal, General, Male and Female Wards. And has an Administrative block, Dispensary and office for the Visiting. Medical officer, a store, Gate Keepers room, Night Master’s Room and a kitchen. The Lunatic Asylum later underwent modifications and extension into the Psychiatric Hospital of today with a bed complement of 600. THE HOSPITAL TODAY FUNCTIONS OF THE HOSPITAL The Hospital is responsible for the treatment, welfare, training and rehabilitation of the mentally ill. The University of Ghana Medical School has a faculty established in the hospital for undergraduate training in psychiatry and postgraduate training under the West African College of Psychiatrists (WACP). The hospital thus has a symbolic relationship with the medical school. Nurses from all over the country are affiliated to this hospital for 6-monmth proficiency training in psychiatry. It also has facilities which are accredited for postgraduate training in psychiatry with a Polyclinic sited directly opposite the Hospital serving the whole of Osu-Klottey, with a population of about 1,200,000. Plans has been on the drawing board to relocate the hospital since the year 2000. LIST OF DEPARTMENT General Administration Nursing Administration Accounts Department Social Welfare Department Catering Department Pharmacy Department Stores and Supply Department Estate and Maintenance Department Human Resource Department In-service Training Unit Environmental Department Occupational Therapy Department Out Patients Department (Consulting Rooms, Injection Room) 1 Internal Audit Department Mortuary Department Welfare Union Office Laundry Department Records Department COMMITTEES IN THE HOSPITAL ◦ Quadripartite Committee ◦ Management Committee ◦ Heads of Department Committee ◦ Unit Heads Committee ◦ Finance Committee ◦ Procurement Committee/Hospital Entity Committee ◦ Therapeutic and Rational Drug Use Committee ◦ Quality Assurance Committee ◦ Entertainment Committee ◦ Welfare Committee ◦ Arbitration and Disciplinary Committee ◦ Hospital Choir ◦ Estate and Accommodation Committee ◦ Ladies Club 2 VISION STATEMENT The Accra Psychiatric Hospital seeks to become the leading Psychiatric Institution in Ghana, providing the best quality psychiatric care to our clients and to foster partnership with other stake holders in providing quality health service. MISSION STATEMENT It is to provide the best practice in Psychiatric care to clients through a dedicated work force of health professionals in a client-friendly environment. • The present Accra Psychiatric Hospital was commissioned in 1906 to accommodate 200 patients. • About 110 patients were admitted into the new hospital under the charge of 16 untrained Attendants. • The hospital consisted of 4 wards: Criminal, General, Male and Female Wards. • And has an Administrative block, Dispensary and office for the Visiting. Medical officer, a store, Gate Keepers room, Night Master’s Room and a kitchen. • The Lunatic Asylum later underwent modifications and extension into the Psychiatric Hospital of today with a bed complement of 600. BEST PRACTICES Hardworking, committed, and dedicated workforce Clean and beautiful environment (external) Management meetings held regularly Excellent team work Excellent human relations on the part of team members Punctuality to work by Hospital Management team Transparency in Management Human centered leader style of Management Excellent collaboration with stakeholders – Metropolitan Assembly, Regional Coordinating Council, Health Institutions, Religious Bodies, NGO’s on Health, Traditional Authority. Prudence in use of financial and other resources 3 TARGET FOR 2011 To introduce reforms aimed at ensuring efficiency and effectiveness in management of resources Support Clinical care with availability of medical supplies to ensure quality health care delivery To maintain hospital buildings to ensure their safety To improve on general security at Hospital. Improve on Water and Sanitation at Hospital. To open a staff canteen. To establish a Public Relations Unit. To connect gas to kenkey Factory. To pay off the indebtedness of Hospital to suppliers. To recruit, retain and maintain staff through the provision of motivation packages. To construct Hospital Mortuary . NEW CONSTRUCTIONS ESTIMATED BUDGET GH¢ Construction of Mortuary 250,000.00 ACHIEVEMENTS FOR 2011 Hospital run successfully for 24/7 for the past 12 months without interruption. Some development projects undertaken from the Hospital’s meager resources Secure, safe, clean and beautiful environment Regular supply of some psycho-therapeutic medicines, and non-medicine consumables which enabled provision of quality health care to patients Close collaborations with all other Units/Dept: Hands-on approach to problem solving at all Units/Dept The provision of democratic/participatory environment devoid of intimidation, animosity which ensured the provision of quality health care to patients. 4 Staff motivated for the first time with end-of-year package 94 retired staff and 4 staff in active service rewarded 50% of Hospital’s indebtedness settled Dramatic improvement in quality and quantity of food to patients Limited resources used efficiently HUMAN RESOURCE MANAGEMENT Introduction The Hospital provides specialist services as well as outpatient services to the public; the facility accepts patients from all the regions of this country as well as our neighbouring states. HR activities conducted NOMINAL ROLL UPDATE: Efforts to remove Names of; Dead staff Vacation of post etc Retirees’ names go off automatically Try to get names of staff transferred in onto the payroll. Sometimes, we need to do follow-up twice or thrice to get the names on our payroll. In the case of the transfers out, officers take a long time before their names are takenoff our payrolls. PAYROLL RECONCILIATION: This activity is carried out by the Accounting staff. Now that, I have become familiarized with the staff (both junior and senior), I intend playing an active Roll in this direction. However, there is no cause for alarm, since my delegatory process has not been abused, even once. IPPD INPUTS: I have 2 Executive Officer who handle Inputs. I have absolute control of the inputting process since no input goes for the Hospital Administrator’s signature without my knowledge. Capturing inputs to reflect on payroll is a very slow process. However, experience shows that a wait of four (4) months is usual. This length of time to staff, especially, new entrant staff nurses is unusually long. The Unit prepared inputs for over Seventy Three (73) new entrants for year 2011. All been paid except one (1) 5 POSTINGS: For the year under review we received a Medical Doctor, Eighty Three (83) Nurses Psychiatric, one (1) Executive Officer. NO CATEGORY 2010 2011 1. Medical Officer 1 1 2 Staff Nurse 57 83 3 Executive Officer 1 1 4 Cooks 4 - 5 Hospital Orderlies 3 - 6 Stenographer 1 - 7 Drivers 1 - 8 Security Men 1 - 69 85 TOTAL PROMOTIONS: The year under review (2011) saw a vigorous progarmme to have all qualified working staff, promoted. Fifty – Two (52) Staff Nurses were promoted to Senior staff Nurse However, during the year under review, the following were interviewed and a report submitted to HRDD. We are expecting their promotion letters if and only if the Ghana Health Services Council approves it. They include, Professional Nurses (9), Principal Pharmacist Technician (1), Supt. Enrolled Nurses (2) and Senior Catering Officer (1). A few upgrading and conversions are yet to be effected. RECRUITMENTS NO CATEGORY NUMBERS 2009 2010 2011 Medical Doctors - 1 1 1. Professional Nurses (Psychiatry) 57 21 83 2. Biomedical Scientists - - - 6 3. Executive Officer - 1 - 4. Cooks - 4 - 5. Hospital Orderly - 3 - 6. Stenographer - 1 - 7. Drivers - 1 - 8. watchmen - 1 - 9. Conservancy labourer - 0 - 10. Enrolled Nurses (Reappointment) - 0 - HR STATISTICS BY CATEGORY (3 YR TREND) No. 1. CATEGORIES Medical Doctors Medical Assistants (2 are on course) 2. 3. 2009 2010 2011 4 5 6 7 7 7 Biomedical Scientist (Laboratory) 3 3 Laboratory Technologists Pharmacy Deputy Director of Pharmaceutical Services Pharmacists 4 1 1 1 1 2 2 2 Principal Pharmacy Technician 1 1 1 Pharmacy Technicians 3 3 4 Principal Dispensing Attendants 2 2 1 Dispensing Assistant 1 Died 1 1 0 Accounts Department 7 4 Deputy Chief Accountant 1 1 1 Principal Accounts Officers - 2 3 Senior Accounts Officers 5 3 2 Finance Officer Administration 0 0 1 1 1 1 1 1 1 1 2 Deputy Chief Health Administrator Human Resource Manager Service Executive Officer Secretaries/Typists 6 7 7 Labourers 11 11 11 Laundry 1 3 1 1 1 Senior Security Guard 5 Head Watchman 1 2 2 Watchman 1 2 2 Principal Estate Officer 1 1 1 Principal Artisan, Mechanical Engineering Mechanical Engineering Technician 1 1 2 1 1 4 Senior Artisan, Mechanical Engineering 4 4 4 Artisan, Mechanical Engineering 4 4 4 Transport Officer 1 1 1 Drivers 3 4 4 Professional Nurses 196 280 Superintendent Enrolled Nurses 43 43 Nurses 8 6 7. 8 9 Principal Enrolled Nurses 21 17 Senior Enrolled Nurses 5 2 Enrolled Nurses 1 1 0 0 2 Assistant Chief Catering Officer 1 1 1 Senior Catering Officer 1 1 1 Senior Staff Cook 3 3 3 Head Cook 8 8 4 Cooks 2 6 6 Kitchen Assistant 2 2 2 Staff Cook Supervisor 9 9 9 Diet Cook Supervisor 2 2 2 Principal Health Assistants 22 22 19 Senior Health Assistants 45 45 40 Health Assistants 2 2 3 Head Hospital Orderlies 77 77 63 Senior Hospital Orderlies 6 6 2 Hospital Orderlies 1 4 7 6 8 Anaesthetics Catering Health Assistants Orderlies 10. Principal Occupational Therapists Assistants 11. Stores Senior Supply Officer 1 1 1 Supply Officers 0 0 2 Senior Store Keeper 1 1 1 9 12. 2 6 6 Technical Officers 6 4 4 Senior Biostastics Assistant 0 4 4 Biostatistics Assistant 5 1 1 SNR.Technical Officers Age Distribution Chart – Prof. Nurses And Enrolled Nurses As At 31/12/11 Prof. Nurses Enrolled Nurses <29 184 30 – 34 56 35 – 39 6 40 – 44 2 45 – 49 3 1 50 - 54 6 15 55 - 60 20 46 200 150 100 50 0 Prof. Nurses Enrolled Nurses <29 30 - 35 - 40 - 45 - 50 - 55 34 39 44 49 54 60 Age Distribution of Orderlies and Health Assistants 10 Orderlies Health Asst. <30 12 30 -34 19 35 - 39 5 10 40 - 44 4 1 45 - 46 5 1 50 – 54 20 8 55 - 60 35 11 Attrition Type of Attrition Number 2009 2010 2011 Deaths 7 5 7 Retirement (Compulsory) 17 21 19 Vacation of Post 2 3 3 Dismissals - - 0 Transfers (out) 1 7 11 11 ACHIEVEMENTS Carried out a recruitment interview for over 200 newly qualified Registered Mental Health Nurses and successfully got Eighty Three (83) posted to the Hospital – the highest ever. For once, we recommended and got admission for Two (2) nurses to pursue the community Medicine Programme two (2) for Anaesthesia, and Two (2) Medical Assistants to pursue the Degree Top-Up at Kintampo. The HR Manager’s office had a brand new split air-conditioner installed which has helped enhance service delivery. CHALLENGES Lack of training to bring staff abreast with latest Health Sector Policy Drive enshrined in HR documents. Delays in obtaining financial clearance for contract staff and its attendant problems. Director is tackling the problem. Inability in getting newly recruited staff inputted, promptly. Ageing Enrolled Nurses-without replacement. An ageing Hospital Orderly cadre with the resulting negative effect on Service delivery at the ward level. WAY FORWARD Increase block of flats to accommodate staff Develop staff by organizing workshops – staff are prepared to pay for some of the workshops Need for collective effort to introduce the Health Assistants (Clinical) training and call them Mental Health Assistant. Need for concerted efforts, attention and collaborative support from all concerned to improve HR service delivery Support required in carrying out planned training programmes for staff to keep them abreast with new trends in HR Policy Direction Assurances received from Management to handle Appraisal Review update and other related Human Resource issues during the year . 12 NURSING ADMINISTRATION INTRODUCTION The Accra Psychiatric Hospital is a specialist mental health institution that has a primary function to manage mental illnesses. RESPONSIBILTIES • Treatment of mental illnesses. • Welfare of mental patients. • Rehabilitation of mental patients. Training of students to achieve professional competence in psychiatry. The above responsibilities are achieved through the execution of roles and functions of the various units and departments of the hospital. Nursing division is one of such categories and has the largest workforce of 385, 302 of whom are professional nurses and 83 being enrolled nurses of all categories. The division is made up of twelve (12) units which comprises wards, specialized department and administrative offices. BROAD OBJECTIVES FOR 2011 • To ensure quality nursing care to all patients. • To pursue an agenda of networking all wards, consulting rooms and administrative offices to enhance communication and information flow through the hospital as a system and beyond. • To provide in-service training for all staff. • To instill and ensure adherence to professional ethics and discipline among nursing staff. • To liaise with the offices of the national coordinator, community psychiatric nursing and social welfare to ensure smooth repatriation of discharged patients to the community. SPECIFIC OBJECTIVES FOR 2011 • To advocate early installation of the mortuary equipment for the hospital. • To provide a balustrade fencing at the front view of the nursing administration to reduce heat and the persistent scorching of the doors, windows and walls of the nursing administration offices by the sun. 13 • To ensure installation of computers and accessories in all offices of nursing administration and wards to ensure proper documentation and speed up administrative and nursing work. • To ensure continuing education in the form of orientation, structured remedial and special courses to update and upgrade the knowledge and the behavior of staff. • To train and update knowledge and skills of visiting students on affiliation to perform their duties through the IST programmes. • To ensure that training and teaching as core objectives of the hospital is carried out with dispatch. • To speed up the proposal to revisit hospital sewage pathways and their possible reconstruction. • To encourage staff on the ward and OPD to educate relatives on their responsibilities for patients when discharged. • To expedite action on decision to renovate the floor of the dormitories of patients with cracks and dents. • To encourage OPD staff to create mental health awareness through an open discussion and interaction with patients and relatives at the OPD. • To ensure proper referral of patients to the community through the office of the community psychiatric nurse. • To ensure that staff adopt planned preventive maintenance strategy to ensure system maintenance and cleanliness. • To ensure that patients on admission are dewormed at least three times in the year. • To see to the provision of changing and rest rooms for staff. • To ensure regular fumigation of the wards to eradicate rodents and lice. • To take steps to ensure that adequate water is available for use in the wards throughout the year. • To ensure improvement in security around the wards and units. • To take actions that will ensure punctuality and the use of the attendance book by staff. • To encourage wards to provide themselves veronica buckets to improve on hand washing procedures. 14 BROAD ACHIEVEMENTS • Despite the occasional ECT complications that occurred and were managed successfully, no death occurred out of the therapy that was done for 118 patients throughout the year under perspective, 82 of whom were females and 36 being males. • Establishment of the 72- hour Observation ward to screen patients and ease stress and congestion of the already over stretched wards. • Eighty- three (83) newly recruited staff nurses joined the Nursing Division from the two(2) psychiatric nursing institutions. • Former F1 ward was renovated by a philanthropist. F1 ward now renamed, “Alkot Foundation ward.” • Aeration at the OPD significantly improved through installation of wall fans and roof extension by Data Bank Body lice infestation is significantly reduced in special ward and admission II, i.e. two of the congested wards. SPECIFIC ACHIEVEMENTS • Nursing Administration received one new Dell table top computer to enhance administrative work. • F 1 ward is now Alkot Foundation ward after having been renovated with a befitting nurses’ station by a philantropist, Albert A. Akoto of Alkot Foundation. • Patients were dewormed quarterly to reduce incidence of warm infestation. • Fewer rodents are seen nowadays. • 90% of wards using veronica buckets or wall taps with sink attachment. • Security around the wards improved • General water situation improved. BROAD CHALLENGES (LOGISTICS) Staff shortage. Lack of computers to enhance ward data collection and report keeping Lack of vehicle solely reserved for nursing administration for prompt external engagement. Lack of library to support the work of IST programmes. 15 IST has not been able to issue logbooks to nurses for the past five years. Lack of sterilizing machine, e.g. Boiler, to sterilize instruments, especially at the infirmary ward. Lack of ambulance to ensure continuous patient care on transit to the general hospitals for better patient management. OFFICE SPACE • Lack of adequate rooms to be used as offices, demonstrations, store rooms and rest rooms. • The existing structure of IST needs refurbishment and expansion. LACK OF TRAINING • IST has not been earmarked any fund for workshop for a long time now. • No logbooks for staff to login their training experiences acquired through seminars, workshops, short courses, etc. SPECIFIC CHALLENGES • IST could not have any educational visit occurring during the year. • There has been some repulsive stench emanating from possibly blocked sewage pathway to most of the female and male wards. • No staff common room. • Lack of befitting nurses station or office in most wards. • Lack of adequate bed sheets and mattresses. • A lot of patients who can be managed at home are still on the ward. • Lack of proper privacy for staff in most wards. • Most wards are congested with patients. • Most wards need to be renovated • Lack of sluice end for the infirmary wards. • Lack of illumination light at vantage point during power outages • Lack of resuscitation equipment for ECT, the infirmaries and other wards. 16 • Inadequate water flows to the OPD and the wards is severely hampering nursing work. • Faulty door locks and rotten wooden frames of most wards are common. • Overcrowded wards, therefore resulting in most patients sleeping on the floor and open air on mats. • Lack of proper time-out rooms have made handling occasional restless and aggressive bevahiour difficult. • Shortage of benches on the wards is affecting smooth organization of patients’ group meeting and therapeutic community activities. • Lack of sufficient male nurses to assist in handling aggressive and restless patients. • There are serious leakages of roofing of most patients’ dormitories. • Lack of regular visit by doctors to review patients’ condition. • General water situation in the hospital improved but significantly lacks on the wards and consulting rooms. TABULAR REPRESENTATION OF DATA Tabular data representations that follow are the annual state of affairs of patients and staff movements and retention as at 31st December, 2011 under Nursing Administration. At certain times, two or more years are compared to appreciate developmental trends as regards patients and staff movements. WARD STATE AS AT 31ST DECEMBER, 2011 NAME OF WARDS(MALE) VOL SPEC VAG SLEEP TOTAL ADMISSION- 1 145 - - 145 145* ADMISSION- 2 67 - - 67 67* 8 1 1 10 10 MALE INFIRMARY- 1 17 MALE INFIRMARY- 2 5 1 - 6 6 WARD B 15 2 5 22 22 SPECIAL WARD 117 85 11 213 213* B. H. C. 8 - - 8 8 CONVAL 9 - 1 10 10 WARD E 111 - - 111 111* C1 15 - - 15 15 C2 4 - 38 42 42 V. I. P. 9 - - 9 9 72 HOURS 13 - - 13 13 GERIATRIC WARD 19 2 6 27 27 KIDS 8 - 7 15 15 91 69 714 714 TOTAL 554 NAME OF WARDS (FEMALE) VOL SPEC VAG SLEEP TOTAL ALKOT FOUNDATION WARD (FEMALE WARD- 1) 51 2 34 87 87* FEMALE WARD- 2 42 - 2 44 44* FEMALE ACUTE 18 - - 18 18 FEMALE REHAB. 5 - - 5 5 FEMALE GERIATRIC 8 1 3 12 12 FEMALE INFIRMARY 5 - 1 6 6 18 72- HOUR 4 - - 4 4 FEMALE CONVAL 7 - - 7 7 KIDS 6 - 3 9 9 TOTAL 146 3 43 192 192 SUMMARY OF PATIENTS POPULATION AS AT 31ST DECEMBER, 2011 PATIENTS FEMALE % MALES % TOTAL VOLUNTARY 146 20.9 554 79.1 700 SPECIAL(court order) 3 3.2 91 96.8 94 VAGRANT 43 38.4 69 61.6 112 TOTAL 192 21.2 714 78.8 906 A TWO- YEAR COMPARISON OF PATIENT POPULATION AT 31ST DECEMBER YEAR 2010 2011 2010 2011 2010 2011 PATIENTS FEMALE FEMALE MALE MALE TOTAL TOTAL VOLUNTARY 192 146 619 554 811 700 SPECIAL(C/O) 5 3 144 91 149 94 VAGRANT 28 43 23 69 51 112 19 TOTAL 225 192 786 714 1011 906 NB: General drop in all statuses of patients stay except vagrant that rose during the period, i.e. two (2) years under perspective. PROFESSIONALS STRENGH AS AT 31ST DECEMBER, 2011 PROFESSIONALS FEMALES MALES TOTAL DDNS 1 1 2 PNO 4 6 10 PMO - - - SNO 4 3 7 SMO 1 - 1 NO 3 - 3 MO 1 - 1 SSN 39 12 51 SSM 1 - 1 SN 155 51 206 SM 1 - 1 TOTAL 210 73 283 20 E/N STRENGTH ENROLLED NURSES FEMALES MALES TOTAL SUPT. E/N 22 27 49 P.E/N 14 12 26 S.E/N 2 4 6 E/N - 2 2 TOTAL 38 45 83 HEALTH ASSISTANT STRENGTH HEALTH ASSISTANT FEMALE MALE TOTAL P.H/A 16 4 20 S.H/A - 1 1 H/A - - - TOTAL 16 5 21 HOSPITAL ORDERLIES STRENGTH HOSPITAL ORDERLIES FEMALE MALE TOTAL HEAD HOSPITAL ORDERLIES 34 15 49 SENIOR HOSPITAL ORDERLIES 5 3 8 HOPITAL ORDERLIES - - - TOTAL 39 18 57 21 STUDENTS FIELD PLACEMENT (IN-SERVICE EDUCATION UNIT) SCHOOL/ COLLEGE STUDENT CATEGORY NUMBER KORLE-BU NTC RGN 523 KUMASI(KANTC) RGN 259 AGOGO NTC RGN 118 PANTANG NTC RMN 183 ANKAFUL NTC RMN 11 KORLE-BU MTC RM 275 KUMASI(KAMTC) RM 107 KINTAMPO RHTS CHMO 36 MA PSYCHIATRY MA PSYCH. 2 UG LEGON B.Sc. PAEDIATRIC NURSIN G 30 UG LEGON L/300 B.Sc. PSY/SOCIOLOGY 1 UNI. OF GHANA LEGON M. PHIL CLINICAL PSYCHOLOGY 5 UNI. OF CAPE COAST L/400 B. Sc. NURSING 1 UNI. COLLEGE OF EDU.WINNEBA SPECIAL EDUCATION 3 WESTERN HILLS, ACC. HEALTH ASS. CLINICAL 135 MARTIN LUTHER,TEMA HEALTH ASS. CLINICAL 84 NYANIBA,TEMA HEALTH ASS. CLINICAL 128 HEALTH CONCERN,ACC HEALTH ASS. CLINICAL 136 KETA HEALTH ASS. CLINICAL 113 NARH-BITA,TEMA HEALTH ASS. CLINICAL 1 HEALTH EXT. WORKERS N.Y.E.P. 71 TOTAL NO. OF STUDENTS 2222 22 ELECTORCONVULSIVE THERAPY MONTH NO. OF MALES NO. OF FEMALES TOTAL NO. OF PATIENTS DEATH JANUARY 2 10 12 NIL FEBRUARY 7 6 13 NIL MARCH 2 5 7 NIL APRIL 4 11 15 NIL MAY 6 10 16 NIL JUNE 4 7 11 NIL JULY 4 3 7 NIL AUGUST 3 3 6 NIL SEPTEMBER 1 9 10 NIL OCTOBER 2 4 6 NIL NOVEMBER - 7 7 NIL DECEMBER 2 6 8 NIL OBSERVATIONS (ECT) Most of the patients who had ECT during the year recovered fully from their conditions and have been discharged home. No deaths were recorded in the year under perspective. No adverse complications were recorded during treatment The department now has two anaesthetists 23 THE WAY FORWARD (Plans for the year, 2012) Decongestion of the wards should be given a priority. Outstanding projects should be executed to lessen the stress and burden on staff. Blocked sewerage pathways producing offensive odour should be given some priority attention. Stench emanating from them poses severe health risk to patients and staff. Provision of portable autoclave machine to ensure proper sterilization of instrument and equipments should be considered. Nursing Administration will seek to work closely with the Human Resource Office to organize more seminars and workshop for staff to enhance professional practice which eventually leads to quality service delivery and work output. Planned Preventive Maintenance (PPM) should be fully adopted and practice. Quality assurance activities should be streamlined and revamped and core group named with terms of reference. Effort should be made to improve staffing situation. CONCLUSION Though burdened with numerous challenges, the Nursing Division will continue to cooperate with other units and sectors to work closer than before to provide quality care to our patients who are the focus of our combined endeavours. 24 CLINICAL STATISTICS AND PERFORMANCE INTRUDUCTION Data are collected or aggregated at level of health care systems. But are they used as a resource, leading to improvements in health care? If the right data are collected, if they are converted into information and put to work in making decisions, the answer can be yes. Information can provide a firm basis for health service management, because it can indicate what is really happening within the system-which is being served, whether targets are realistic and whether they are being met in the specific period of time. The Record office ensures that the health care data collected can be transformed into useful information: information that can be used to improve the overall effectiveness of the health care system. The Record Department makes it possible to monitor trends in programme performance over time. CLINICAL STATISTICS OUT PATIENTS ATTENDANCE JANUARY-DECEMBER. 2011 Age group UNDER 1 1-4 5-9 10-14 15-17 18-19 20-34 35-49 50-59 60-69 70+ TOTAL GRAND TOTAL new male female old male female total male female 15 46 77 98 150 850 463 131 6 26 62 98 152 664 1209 203 97 369 537 654 775 4959 4481 1730 87 279 506 682 785 5702 6172 2980 112 405 614 752 925 5809 4944 1861 93 305 568 780 937 6366 7381 3183 41 37 63 61 802 1156 1341 717 843 1193 1404 778 1908 2538 15550 19251 17458 21795 4446 34801 25 39253 new 1000 800 600 400 new 200 0 Age UNDER group 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ A total of 39,253 patients were attended to at the out –patients department(OPD) of the hospital 7000 6000 5000 4000 new 3000 old 2000 1000 0 Age UNDER group 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Graphical representation of New and Old cases attendance 2011. A total of 39,253 patients were attended to at the out –patients department(OPD) of the hospital, 4446 new cases with males 1908 and 2538 females and total of 34801 old cases with 15550 males and 19251 females were all seen at the O.P.D s for 2011, as against a total of 36829 OPD cases in 2008 with 4857 new cases and 31972 old cases,33227 OPD cases with 2927 new cases and 30300 old cases in 2009 and a total OPD cases of 58398 with 9417 new cases and 48981 old cases in 2010. Note: an average of about 3271 patients are attended to every month of the year, around 812 patients weekly and an average of 116 daily attendances. 26 Age group UNDER 1 1-4 5-9 10-14 15-17 18-19 20-34 35-49 50-59 60-69 70+ TOTAL GRAND TOTAL ADMISSIONS NEW MALE 4 26 37 598 280 70 32 17 1064 FEMALE 2 16 15 364 247 63 32 9 748 1812 OLD MALE FEMALE 2 8 15 539 306 90 31 14 995 8 6 215 388 130 37 15 10 789 3390 TOTAL MALE 6 34 52 1137 586 160 63 31 2059 FEMALE 10 22 230 752 377 100 47 19 1537 3596 700 600 500 400 NEW 300 200 100 0 Age UNDER group 1 15-17 18-19 20-34 35-49 50-59 60-69 Fig1.9. Graphical representation of patient’s admission new cases 2011. 27 70+ 600 500 400 OLD 300 OLD 200 100 0 Age group UNDER 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Fig2.0. Graphical representation of patient’s admission old cases 2011. From the table above, a total of 3596 patients were admitted into the hospital, of these patients, 1812 were new cases with 1064 males and 748 females, a total of 1784 old patients were also admitted within year 2011 with 995 males and 789 females, as against a total of 2152, 3918 and 3648 patients which was admitted in 2008.2009 and 2010 respectively. 28 ADMISSIONS OF PATIENTS UNDER EIGHTEEN Age group NEW MALE UNDER 1 1-4 5-9 10-14 15-17 18-19 4 26 37 TOTAL FEMALE 2 16 15 67 OLD MALE 2 8 15 FEMALE 8 6 215 230 TOTAL MALE 6 34 52 FEMALE 10 22 230 297 250 200 150 NEW 100 OLD 50 0 Age group UNDER 1 15-17 18-19 Fig.2.3. Graphical representation of admitted cases under the age of eighteen 2011. A total of 297 patients under the ages of eighteen were admitted into the hospital during the year 2011 with 67 new cases and 230 old cases. 29 DISCHARGES AGE GROUP UNDER 1 1-4 5-9 10-14 15-17 18-19 20-34 35-49 50-59 60-69 70+ TOTAL MALE FEMALE TOTAL 2 21 27 773 514 242 147 53 1779 1 16 22 501 329 130 66 29 1094 3 37 49 1274 843 372 213 82 2873 900 800 700 600 500 MALE 400 FEMALE 300 200 100 0 UNDER 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Fig.2.1.Graphical representation of discharges 2011. The hospital discharged a total of 2873 patients as part of the repatriation exercise in the first quarter of the year with voluntary discharges, 1779 males and 1094 female were discharged as against a total of 2460, 1232and2920 discharges for year 2008, 2009and2010 respectively. 30 PATIENTS UNDER THE AGES OF EIGHTEEN (O.P.D ATTENDANCE) Age group new male UNDER 1 1-4 5-9 10-14 15-17 18-19 15 46 77 98 150 TOTAL female 6 26 62 98 152 302 old male female 97 369 537 654 775 87 279 506 682 785 1560 total male 112 405 614 752 925 female 93 305 568 780 937 1862 900 800 700 600 new 500 old 400 300 200 100 0 Age group UNDER 1 15-17 18-19 Fig1.8.Graphical representation of patients under the ages of 18 years.2011. A total of 1862 patients under the ages of eighteen were recorded during 2011, with 203 new cases and 1506 old cases, of these new cases, 150 were males and 152 females on the other hand, 1506 old cases with 775 males and 785 females were also recorded at hospital as shown the table and graph above. 31 ADMISSIONS OF PATIENTS UNDER EIGHTEEN Age group NEW MALE UNDER 1 1-4 5-9 10-14 15-17 18-19 4 26 37 TOTAL FEMALE 2 16 15 67 OLD MALE 2 8 15 FEMALE 8 6 215 230 TOTAL MALE 6 34 52 FEMALE 10 22 230 297 250 200 Age group UNDER 1 150 100 15-17 50 18-19 0 NEW OLD TOTAL Fig.2.3. Graphical representation of admitted cases under the age of eighteen 2011. A total of 297 patients under the ages of eighteen were admitted into the hospital during the year 2011 with 67 new cases and 230 old cases. 32 REFERRAL (IN) CASES JANUARY – DECEMBER 2011 AGE GROUP UNDER 1 1-4 5-9 10-14 15-17 18-19 20-34 35-49 50-59 60-69 70+ TOTAL MALE FEMALE TOTAL 4 7 10 8 91 39 8 6 2 175 1 3 9 18 5 67 29 8 6 5 151 1 7 16 28 12 158 68 16 12 7 326 100 80 60 MALE 40 FEMALE 20 0 UNDER 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Fig.1.1. Graphical representation of referral (in) cases. Graphic representation of referral (IN) cases January-December 2011.From the table and graph above a total of 325 patients were referred from other hospitals and health centers into the hospital, 175 were males and the majority in the age group of 20-49 while 151 females were also reported in the year 2011. 33 CATEGORY NUMBERS 34 AGE GROUP UNDER 1 1-4 5-9 10-14 15-17 18-19 20-34 35-49 50-59 60-69 70+ TOTAL MALE FEMALE TOTAL 1 4 15 18 4 2 10 2 5 6 25 20 1 1 19 57 38 VARGRAT CASES 30 25 20 MALE 15 FEMALE 10 TOTAL 5 0 AGE UNDER GROUP 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Fig.1.2. Graphical representation of vagrants’ cases January-December 2011. A total of 12 patients were brought into the hospital as vagrants by the social welfare or good Samaritans in the year 2011, with 38 males and 19 females. As shown the table above. 35 TOP TEN PATIENTS DIAGNOSIS Schizophrenia, Depression, Epilepsy, Acute Psychosis and Substance Abuse recorded the highest diagnosis of the patients in the hospital during 2011, while dementia and mental retardation recorded the lowest respectively. Substance Abuse recorded 368 males and 43 females with most of them in the age group of 20-29 years, while the year 2010 recorded a total of 1025 patients diagnosed with Substance Abuse. (Alcohol, Cocaine, Wee, etc), year 2009 and 2008 also recorded a total of 110 and 583 cases of Substance Abuses respectively. DIAGNOSIS MALE FEMALE TOTAL PERCENTAGE SCHIZOPHRENIA 416 395 811 18 DEPRESSION 192 372 564 12 EPILEPSY 226 195 421 9 SUBSTANCE ABUSE 368 43 411 9 ACUTE PSYCHOSIS 176 231 407 9 DEMENTIA 69 84 153 3 HYPOMANIA 133 154 287 6 NEUROSIS 60 44 104 2 MENTAL RETARDATION OTHERS 102 86 188 166 176 342 7 TOTAL 1908 2538 4446 100 36 4 450 400 350 300 250 200 150 100 50 0 MALE FEMALE Fig.1.6. Graphical representation of patient’s diagnosis 2011 37 DEATH CASES AGE GROUP UNDER 1 1-4 5-9 10-14 15-17 18-19 20-34 35-49 50-59 60-69 70+ TOTAL MALE 12 23 3 5 2 46 FEMALE TOTAL 12 3 2 1 18 12 35 6 7 3 64 25 20 15 MALE 10 FEMALE 5 0 UNDER 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Fig.2.2. Graphical representation of death 2011. From the above graph and table, a total of 64 deaths were recorded with 46 male and 18 female. The following were the leading courses of the death, anemia, and gastro entries. C. V. A. 38 PLANNED ACTIVITIES FOR 2011 Hope to have newly employed record officers to replace the retired officers Hope for the provision of the following basic equipments to the records department to assist the staff to render their services easily: More office chairs Two or three additional computers to the old one. A printer to print our report and data. More cabinets to file Master Index and MHIS forms. Air condition for the computers. ACHIEVEMENTS The department delivered efficient and effective services Management provided the department with the following: Three set of LG Air Conditioners. Nine set of office chairs and two office tables One additional computer to the old ones A printer PROMBLEMS Inadequate workshop for the staff: there have not been enough workshops to upgrade staffs knowledge in the department. Patience deceptive: Patients refusal to report to the hospital with their appointment cards makes it difficult to trace the folder which leads to waste of time. Inadequate storage facilities such as cabinets for storing master index cards and MHIS forms. The department needs expansion to accommodate more folders; since there is always the problem of battling with lack of space every year. Unhygienic conditions of the archive’s premises such as the defecation at the entrance and attacks by patients on the staffs has also been a major problem to the department The issue of filling of the MHIS forms by some doctors and nurses has been a major worry, and the hand writing of those who fills the MHIS can hardly been read into. 39 THE WAY FORWARD FOR 2012 Staffs have geared up to face any challenges in the coming year by timely delivery of reports for compilation. Plans are underway to set up a complain desk to address patients who have problems with their folders and other information and this will go a long way to enhance effective and efficient delivery of services. To ensure that quality and accurate data are provided for the hospital, the following department would be included in our data capturing, psychology department, CPN, and social welfare department. Medical and nursing staffs would be encouraged to continue to fill the MHIS forms for accurate data to be captured and maintained when necessary. We want to make passionate request to the management that national service personnel should be requested for the department to support the existing staff every year 40 O.P.D ATTENDANCE TREADS 2008-2010 ACCRA PSYCHIATRIC HOSPITALS. NEW CASES years males females total 2008 2628 2229 4857 2009 1518 1409 2927 2010 5254 4163 9417 total 9400 7801 17201 6000 5000 4000 3000 2000 1000 0 years 2008 2009 2010 Fig.1.0. From the graph and table above, a total 17201 new cases were seen at the out-patients department of the hospital from 2008-2010, a total of 4857 new cases were seen in 2008 with 2628 males and 2229 females. In 2009, the figure came down to 2927 with 1518 males and 1409 females while the year 2010 recorded the highest of 9417 new cases with 5254 males and 4163 females new cases. 41 O.P.D ATTENDANCE TREADS 2008-2010 ACCRA PSYCHIATRIC HOSPITALS. OLD CASES years males females total 2008 15178 16794 31972 2009 13851 16449 30300 2010 24565 24416 48981 total 53594 57659 111253 30000 25000 20000 15000 10000 5000 0 years 2008 2009 2010 Fig.1.1. The table above shows the O.P.D attendance tread of old cases from 2008-2010 in the Accra Psychiatric Hospital, a total of 31972 old cases were seen with 15178 males and 16794 females in 2008 while a total of 48981 cases was also seen in 2009 however, year 2010 again recorded the highest figure of 48981 old cases seen in the hospital. 42 PATIENT’S DIAGNOSIS TREND 2008-2010 DIAGNOSIS 2008 SCHIZOPHRENIA 940 DEPRESSION 2009 2010 TOTAL 248 3262 4450 26 525 146 3462 4132 24 830 301 253 1384 8 EPILEPSY 551 144 1205 1900 11 SUBSTANCE ABUSE 583 110 1025 1718 10 hypomania 408 114 522 1044 6 NEUROSIS 430 107 418 955 5 DEMENTIA 309 19 258 586 3 OTHERS 563 273 61 897 5 PERCENTAGE ACUTE PSYCHOSIS TOTAL 5139 1462 10466 17066 99 4000 3500 3000 2500 2000 1500 1000 500 0 Fig.1.2. From the graph above, schizophrenia, depression, epilepsy and substance abuse were the leading top ten diagnoses of patients , representing 26%,24%,11% and 10% respectfully, of the hospital top ten diagnosis from 2008-2010. However, neurosis, and dementia recorded the lowest percentage (s) of 5% and 3% respectively. 43 PATIENT’S ADMISSION TREND 2008-2010 Age group 2008 2009 2010 T0TAL 10-14 11 28 184 223 15-17 48 94 420 562 18-19 110 221 550 881 20-34 1028 1992 318 3338 35-49 630 979 1311 2920 50-59 223 400 726 1349 60-69 59 128 100 287 70+ 43 76 39 158 TOTAL 2152 3918 3648 9718 Under 1 1-4 5-9 44 2500 2000 1500 1000 500 0 YEARS Under 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Fig.1.3. Figure above indicates that, a total of 9718 patients (males and females) were admitted into the hospital during the period of three years (2008-2010). Majority of these patients were under the age group of (20-34), (35-29) and (50-59) representing about 76 percent of all admitted patients. Meanwhile, the aged group of (60-69) and 70 years and above also represented a total percentage of 4.5.while patients under eighteen years got a percentage of 8 as shown above. 45 PATIENT’S DISCHARGES TREND (MALES) 2008-2010 AGE GROUP 2008 2009 2010 T0TAL 1 1 2 PERCENTAGE Under 1 1-4 5-9 10-14 5 2 8 15 .2 15-17 115 32 65 212 3 18-19 267 66 63 396 6 20-34 547 166 84 797 12 35-49 297 287 918 1502 23 50-59 149 87 375 611 9 60-69 35 23 208 266 4 11 11 .1 2920 6612 99.5 70+ TOTAL 2460 1232 46 2500 2000 1500 1000 500 0 AGE GROUP Under 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Fig.1.6. From the table above a total of 6612 male patients were discharged from the hospital from 20082010. 23 percent were in the age group of 34-49 as the highest, while the age groups of (1-4) and (70 +) represented a percentages of 0.2 and 0.1 respectfully. 47 PATIENT’S DISCHARGES TREND (FEMALES) 2008-2010 AGE GROUP 2008 2009 2010 T0TAL PERCENTAGE 5-9 1 1 3 5 .1 10-14 6 2 41 49 2 15-17 65 19 48 132 5 18-19 127 67 40 234 8 20-34 374 125 521 1020 36 35-49 259 215 328 802 28 50-59 166 108 176 450 16 60-69 47 31 24 102 3 11 11 .3 1192 2805 99.6 Under 1 1-4 70+ TOTAL 1045 568 48 2500 2000 1500 1000 500 0 AGE GROUP Under 1 15-17 18-19 20-34 35-49 50-59 60-69 70+ Fig.1.7. From the table above a total of 2805 female patients were discharged from the hospital from 2008-2010, 36 and28 percent were in the age group of (20-34) and (35-49) respectfully, while the age group of (70+) and (10-14) represented 3 and 0.1 percent respectively Manpower ratio trends 2009-2011. 2009 2010 2011 1 Medical Doctors /prescribers patients ratio 1:3020 1:4866 1:3019 2 Professional Nurses (Psychiatry) patients ratio 1:582 1:2780 1:485 49 ESTATES UNIT Health infrastructure and equipment constitutes a high proportion of the budgetary allocation for Ghana Health Service (Accra Psychiatric Hospital). It is therefore of primary importance that these facilities are kept in very good physical condition in order that they perform the required functions to provide a sound environment for our clients, staff as well as visitors The Estate Management Unit is to ensure proper management and development of infrastructural Facilities and equipment in the Hospital. We provide direct services to the Hospital and out-reach technical support services to all BMC’s. Some of the main activities of the unit is to manage capital investment programme, General maintenance, PPM etc. Staff Strength • PRIN. Estates Manager 1 • Carpenter Prin. Artisan 1 • Carpenter Artisan 1 • Carpenter Snr. Artisan 1 • Carpenter Casual worker 1 • Plumber Prin. Artisan 1 (Plumber) Artisan 1 Major concerns at beginning of the year 2011 Improving PPM programmes Preparation of hospital Asset Register, Inventory and Labeling (Embossments) of assets Deplorable state of some structures (wards and other units) Physical implementation of Mortuary project Monitoring of Health Estates activities 50 OBJECTIVES To ensure that all projects are procured and executed in accordance with specifications (Act 663, 2003) To facilitate timely completion of projects To provide sustainable clean and friendly environment PRIORITIES Monitoring, inspect all on-going projects Carrying out rehab./repairs of staff residence, facilities and office buildings Monitor planned preventive maintenance activities with necessary technical support at the hospital Collaborate effectively with other units Co-ordinate health estates activities Ensure preparation of assets register and inventory document KEY ACTIVITIES CARRIED OUT Constructional works Rehabilitation/repairs works Supported Environmental activities/sanitation activities Facilitated in pruning down tree branches in and around the hospital Collaborated with external partners Updated hospital housing facilities DATA Labeling of some items. 51 ACHIEVEMENTS Labeling of hospital staff accommodation blocks Provision additional lights on hospital compound (security lights) Construction of dwarf wall and screening works at catering department Renovation staff quarters No. B10 (for Dr Owusu Antwi) General repairs /replacements – plumbing, carpentry, electricals (day to day activities) carried out. Trimming/Pruning of tree branches. Renovation of hospital staff quarters B10 (Estates Manager). Painting and other works on 72 hour observation ward. Painting inner fence wall and security house (Face-Lifting) General painting of VIP ward General repairs/Servicing of some air-conditioners in the hospital. Labeling of donated mattresses. External painting of nursing administration block Construction of kitchen cabinet at staff quarters A3( for Hse. Man H/serv Admin Exterior painting of female infirmary block Servicing gas at the catering department Mending of roof leakages at selected areas. Painting and minor renovation of general administration Replacement roof work at the special ward. Fabrication and mounting sun-breakers(canopies) at OPD Renovation work at staff quarters no. B14 (for Anaesthetics Renovation of staff quarters no.B6 (for Nurses) Provision and installation industrial gas cookers. Replacement of broken slabs at the sewerage treatment plant. Major renovational work at F1 (Now Alkot foundation) Expansion 4 inches asbestus sewerage line to 6 inches PVC pipe Changing wooden doors to metal doors at special ward Expansion of gas system kenkey factory Provision of 2 no. large size gas oven Repair of broken-down of laundry machines 52 SPECIAL DONATION Prophet T B Joshua donated 10 no. TVs and 2no. Strong tv decoders Major rehab work by ALKOT Foundation. Hospital Infrastructure which needs rehabilitation General office block (major rehabilitation) Hospital conference hall (Major roof work etc) Main pharmacy block (Major rehabilitation) O T wooden structure (Remodel into Canteen). Special ward block (Highly deterioted) Pavement to staff Resi block B (Suroundings) On-going works and Progress Floor tilling of consulting rooms- progressing steadily Renovation of male admission 2- Progressing steadily Rectification of roof leakages and other works at the telephone exchange – in progress Construction of bed side cabinets for VIP & BHC wards –ongoing at workshop. STAFF ACCOMMODATION The general accommodation (Office & Residential) situation in the hospital is of great concern. Accommodation is woefully inadequate and the few available are in deplorable state. Efforts being made to rehabilitate those in deplorable state. CONTRAINTS/CHALLENGES AND HOW MANAGED Absence of adequate and artisans in estates Unit. Used external artisans’ necessary/staff replacement. Un-availability of adequate funds for the rehabilitation of staff accommodation and other facilities. Delay in getting transport to carry out activities promptly 53 WAY FORWARD To carry out technical support visits to Units Funds should be made available for the completion of all intended projects. Intensify awareness creation and commitment to the culture of planned preventive maintenance by all workers/Mgt. PROJECTIONS FROM THE UNIT ON WORKS To commence and complete inventory taking exercise and prepare assets register by the end of first half of the year, 2012. To remodel and furnish the hospital conference hall. (Standard type) by the middle of March, 2012 To commence and complete the rehabilitation of general office block by the end of March, 2012. To service all fire extinguishers which are far over-due for servicing, provide additional ones and also conduct user/fire-fighting training for staff by the middle of February 2012 due to the emergency nature of the exercise. To commence and connect mechanized bore-hole water to all wards/Service areas by at most, the middle of February, 2012. To service the hospital stand-by generator by the first week of February, 2012 and follow up with standardized periodic maintenance system. To regularize the mode of occupancy of the hospital staff quarters and document appropriately for tenants to pay rent for the maintenance of the same facilities To service the hospital stand-by generator by the first week of February, 2012 and follow up with standardized periodic maintenance system. To regularize the mode of occupancy of the hospital staff quarters and document appropriately for tenants to pay rent for the maintenance of the same facilities. To renovate and furnish the hospital in-service training centre by the end of May, 2012 To renovate the 2no. Public urinals on hospital premises (By the gen. office & pharmacy) by the end of June, 2012. To rehabilitate and remodel the wooden OT structure into hospital canteen. To fill and make-good (Level) undulating grounds at the hospital. To implement mortuary construction project by April, 2012 54 To co-ordinate comprehensive rehabilitation works on the hospital sewerage lines, toilet facilities and cover all man-holes, inspection chambers and septic tanks with durable concrete slabs. CONCLUSION Health Infrastructure is key for health care delivery and requires the attention of everybody since we need decent and serene environment to work in. Let’s therefore together plan, build and maintain. 55 INTRODUCTION What we do Investigations to aid Diagnoses and Treatment of Patient management as well as Teaching and Research. ACTIVITY EARMARKED FOR 2012. Bacteriology Unit of the lab will be set up all things being equal. This to a large extent will depend on the availability of space. CHALLENGES Information flow though has improved there still remains yet more to be done. Space within the lab. Non-existence of in-service training/workshop programmes. The chairs in the department are not ergonomically friendly. ACHIEVEMENTS Functional and operational lab that has stood the test of time and able to perform lab investigations. Significant contribution towards the internally generated funds (IGF) of the hospital. By the quality of our work, we continue to attract the confidence and trust of other health care facilities. We continue to optimize the use of available resources to the satisfaction of patients and clients. Introduction of more lab tests such as Hb Genotype, G-6-PD. RECOMMENDATIONS The department is furnished with every relevant information on time. Possible expansion of the lab to create more room for other equipment and further investigations. Capacity building in the form of in-service training, workshop or professional courses for staff. Replacement of chairs with adjustable swivel chairs. Daily supply of newspapers to the lab. Supply of lab coats to the staff. Inscription of the hospitals name on all lab equipment. Adequate representation of the Dept. on management team. 56 CONCLUSION We hope to further improve upon our total work output and client satisfaction taking into account the quality of service and the overall interest of the hospital. We hope management will be more supportive to ensure the smooth running of the lab. 57 CATERING DEPARTMENT INTRODUCTION Hospital catering is as old as when health care came into existence, tracing its roots from the Florence Nintingale Era. Through the mercies, grace and love of God we were not consumed, we have lived to see a new year with beams of hope. Catering section still catering for patients numbering about One Thousand Two Hundred. Since diet therapy /hospital feeding has been of immense help contributing to the healing of patients; breakfast, lunch, supper never failed. Without food the efficacy of drugs administered will not be seen. In February, new administrator came with new ideas and innovations that helped boost up the image of the hospital and also activated dead policies. These ideas were implemented with the full support of the Medical Director and his team members. Our source of finance was from the government and non-governmental organizations and a couple of individuals. This was done through cash and goods. CHALLENGES We were faced with the challenge of cutting down cost and controlling wastage. Another challenge to get replacement for the four cooks who went on retirement and to get fresh hands to augment the strength of the failing ones. Discipline was also another challenge especially the first half of the year. Misunderstanding between some staff members brought about a whole lot of confusion. Indiscipline was the order of the day, petty squabbles and quarrels, all emanating from greed and pride. ACHIEVEMENTS By the intervention of management all the problems that were solved were within their means. Ranging from staff issues, equipment and utensils (maintenance and replacement) sanitation. The most remarkable ones were the installation of gas stoves and gas connection to the bakery and oven for the smoking of fish. The flooring for washing dais in the main kitchen and the kenkey section was also attended to. Also a dwarf wall was erected to separate the kenkey preparation area and the cooking area to prevent heat. 58 The last but not the least was the end of year package to all members of staff including casuals. We say Bravo to the Medical Director and his management team members. WAY FORWARD It is our fervent wish that catering department will put in much effort the coming year so that our ambitions will be to help push the hospital forward to attain its set goals by serving palatable nutritious meals in a well sanitized environment. Therefore it will not be news when catering department emerges as the best department in 2012. It is our prayer that the good Lord who saw us through 2011 will see us through the coming year. CONCLUSION Long live The Medical Director and his team members, long live Accra Psychiatric Hospital, and long live Ghana. 59 ENVIRONMENTAL AND SANITATION DEPARTMENT MAN POWER/STAFF STRENGTH Chief Environmental Officer 1 Principal Environmental Asst. 1 Conservancy Permanents 5 Conservancy Casual 5 Sanitary Labourers Permanent 4 Casual Labourer 1 Ward Orderly 2 Total 19 CLEANLINESS OF THE FACILITY The general cleanliness of the entire environment appears clean and tidy WATER SUPPLY IN THE FACILITY Water Supply in the facility is mainly pipe bone, but as and when the taps are closed, the hospital falls majority on Two (2) dug bore holes, one at the frontage of VIP ward and another at the frontage of the Occupational Therapy Department. However, there are wards and areas within the facility that cannot get access to the boreholes, in this regard, the hospital then falls again on water tanker services, during these hard times which is really draining our coffers REFUSE DISPOSAL WITHIN THE FACILITY Two big trenches has been dug 120 yards away from the main sewage plant, where both wet and dry refuse are sort out and burnt. Also, there is an incinerator sited nearer to the dumping site which is been used for the incineration of Gauze swabs, only use syringes from wards and laboratory department. SEWERAGE PLANT There is a sewerage plant, sited in between the refuse dump, where finally all liquid waste from various wards and sections of the facility comes as the final place of disposal with the efferent passing through necessary circulation and finally a bye product is formed as Gas for use at the Catering Department. 60 TOILETS FACILITIES WITHIN THE FACILITY Toilet facilities within the facility has always been a big problem, and since the hospital is an old institution of over a hundred and six years old, the asbestos sewer lines used are all rotten in the ground, making the lines to be choked frequently, with the effluent overflowing its banks. Giving rise to a lot of nuisance and health hazard to the patients and staff as a whole. DISINFECTION/DISINFESTATIONS Fumigation was carried out in all the wards, which were infested with Bodylice, Bedbugs. Mosquitoes, Dangerous reptiles, Cockroaches, rodents and termites within the facility. Late in the year, there was also Cholera outbreak, which affected some wards of which that was also taken care of with fumigation of the affected wards. PROBLEMS ENCOUNTERED DURING THE YEAR 2011 Shortage of staff e.g. Conservancy and Sanitary Labourers. Improper disposal of refuse within the facility. (NB) Improper Drainage systems. (NB) Reports from various wards about broken-down toilets and sewer lines. Indiscriminate littering of the environment by out -patients and staff as a whole. Sitting of dust bins at vantage points within the facility. No changing room for Conservancy Labourers to change themselves as or keep their wares, even when it is raining or shinning. Attention should be drawn on the urinals with the facility. Urinals for outpatients and staff not the best. We need Aug 2144 insecticides and not izal which is out mode in the system since suppliers don’t supply correct izal only water. Two trenches dug at the refuse dump meant for disposal of refuse within the faulty are all full, now refuse is been thrown haphazardly at the sites, but, without the burning of most refuse, there will be serious problems. 61 SUGGESTION/SOLUTIONS Ward Orderlies should follow patients to the dumping site, to ensure proper disposal of refuse. (NB) Digging of trenches since. Recruitment of conservancy and sanitary labourers to the Environmental Department, since most of the labourers are retiring and even some too old to perform efficiently. Much and immediate attention should be drawn on the changing room for the Conservancy labourers at the main sewerage plant. Consistent Medical attention for the conservancy labourers. NB Dust bins with filling covers be sited at vantage points with the facility, to avoid littering of the environment by out patients and staff as a whole. We need AUG 2144 for our daily routine services and not izal which has been diluted with plenty water and not helping to kill the coats in the ward, toilets and cutters within the facility. The change of asbestos sewer lines in the grounds which is over age and are creating a lot of nuisance within the facility to PVC’s. Working Gear should be provided to the conservancy and sanitary labourers 2012. NB. IMMEDIATE CONNECTION OF THE BOREHOLE TO THE WARDS, TO AVOID SPENDING SO MUCH ON WATER. WITHOUT WATER THE ENVIRONMENTAL DEPARTMENT CANNOT PERFORM. THE WAY FORWARD Much and immediate attention should be drawn on the problems facing the Environmental and Sanitation Department, since they play a vital role to the upkeep of sanitation within the facility. Sanitation is a way of life. it is the quality of living that is expressed in a clean home, the clean farm, the clean hospital and a clean community being a way of life, it must come from within the people, its nourished by knowledge and grows as an obligation, and has an ideal in human relations” (who). “Sanitation key to god health” 62 LAUNDRY DEPARTMENT Introduction • The Laundry Department is responsible for constant supply of clean lines daily to all wards and various departments of the facility. Our duties include receiving of dirty linens, washing, ironing, folding and dispatch them on daily basis. STAFF STRENGTH Principal Leading Launderer 1 Head Hospital Orderly 1 Senior Washman 2 Senior Artisan 1 Causal 1 Total 6 LAUNDRY EQUIPMENT Washing Machines 4 Drying Machines 2 Calendar Machines 2 Hand Ironing Board 2 Pumping Machine 1 Main Switch Board 1 Sewing Machine 1 Laundry Plastic Containers 4 Water Reservoirs 2 ACTIVITIES We make sure to maintain the machines and report the fault to avoid any major breakdown and to promote good work done. There was no shortage of water in 2011. The machines are in good shape. When we report the fault immediate step is taken. 63 CONSTRAINTS Some of the patients are left on their own to bring the lines to the laundry department. Shortage of staff. ACHIEVEMENT As from January to December, 2011 our returns 97, 632 linens received. The year 2010 it was 129,808 linens. We also work for Nima-Clinic and earn GH¢263 for the good order. SUGGESTION/SOLUTION (THE WAY FORWARD) CONCLUSION. We recommend proper and frequent maintenance of Laundry machines in order to promote high productivity. Provision of additional ceiling fans to cool the machines and keep the temperatures at required levels. Nurses to accompany the patients in collection of their lined before and after washing. Motivation of laundry staff, would promote us to work efficiency and effectiveness. 64 SOCIAL WELFARE DEPARTMENT Patient Population as at 31st December, 2011 Patient population as at 31st December, 2011 is Nine Hundred and Six. Male – 714 and Female 192. CONTACT WITH RELATIVES/EMPLOYERS Sixty one male cases were handled and fifty nine female cases were also tackled with either relatives or employers during the year under review. INSTITUTIONAL CARE OSU CHILDREN’S HOME Four cases were referred to the Osu Children’s Home during the year review. One of the patient’s relatives have been contacted but are yet to come for the baby whilst efforts are being made to contact the rest. ABSCOND CASES Three Hundred and Sixty Six (366) patients absconded from the hospital during the year under review. Letters were sent to their relatives in that regard DISCHARGES Six Hundred and Eighty three (683) patients were discharged during the year under review. Out of this number two hundred and twenty one (221) fell under the operation 600 repatriation SEMINARS/DURBARS/CONFERENCES/WORKSHOP ATTENDED The 3rd Preceptor Training was held at Kintampo Rural College from the 11 th to 17th September, 2011. The main objective of the workshop was to promote mental health service delivery in the country as a whole. MASS REPATRIATION OF RECOVERED PATIENTS Under the code name OPERATION 600, the Department of social welfare in collaboration with the Community Psychiatric Unit carried out a mass repatriation of about two hundred and fifty seven (257) recovered and discharged patients to the ten region of the country. Most of the affected patients were vagrants whilst some were drawn from the various wards of the hospital 65 THE MAIN OBJECTIVES OF THE EXERCISE WERE To decongest to the wards so as to cut down the cost of running the hospital more effectively and efficiently. To enhance effective welfare and rehabilitation programmes for patients in their own Local environment. To reunite the affected patients of abandonment with their families to ease their plight. FIELDWORK PLACEMENT OF STUDENT FROM INSTITUTIONS During the year under review, fifty students from the University of Ghana, Legon and the School of social work in Accra had their fieldwork placement at the hospital. They were taken through a thorough orientation on the activities of the social welfare agency after the background history of both the hospital and the social welfare unit had been discussed. Under the orientation, social work was redefined and the roles/functions of the hospital social work, theory and practice, objectives of welfare/rehabilitation processes were all brought to the fore. Case work principles/values on some key professional issues were also observed. Students were later taken to the various wards of the hospital in the company of social welfare facilitators. The aims of ward rounds were: To get the exposure of the environment in which they were to work. To identify clients with social problems and interact with them. To study the practicality of cases referred to the unit and how the unit addresses them. To observe interpersonal relationship between clients and ward Nurses, and also between the agency staff and the clients. To identify challenges faced by both ward staff and clients. Again students were involved in the handling of some life cases through interviews with patients/clients and some duties on the field to follow up on some old cases under investigation within the Accra Metropolis. By the end of their placement there was an overview of work done, case work discussion, problem identification, solution and suggestion 66 MAIN CONSTRAINTS FACING THE AGENCY IMPREST: This is a major concern to the smooth running of the agency. The unavailability of this facility retards the effective and efficient running of the agency and always put the image of the hospital in a negative light. Patients who come to the agency for assistance are numerous and their problems mainly concern transportation to their various homes. We are compelled to use our own meager resources to assist these unfortunate patients. LOGISTICS: The state of the agency’s official stamps is all in poor state. It is recommended that this particular issue should be prioritized. CONCLUSION/RECOMMENDATION: There should be proper record keeping at the hospital. A good database must be maintained to provide up to date information about the patients. It is hope the problems enumerated above will be given the necessary attention in the supreme interest of both patients and staff. PHARMACY DEPARTMENT INTRODUCTION Pharmacy department consists of two units: main dispensary (near the school) and the second unit at the OPD (ward) Serves the hospital, CPNs, and some private the general public hospitals. STAFFING Pharmacists 3 Dispensing technicians 5 Revenue officer 1 Health assistant 1 Dispensing assistants 2 Total 12 OBJECTIVES To obtain a television stand for the patients waiting area to lessen the discomfort of waiting Organize one CME each month for the department Organize one staff meeting each month 67 Improve on ward visitation Reduce patient waiting time Improve infrastructure Activities No. of inpatient folders served: 16,800 folders/yr, average 70 folders/day Cmes organized Staff meetings held: 5 Total no of OPD Rxs served: 40,515; averaging 161/day; highest in Sept. 3,942; lowest in Oct. 2,816 (all minus “lost” Rxs); (ref next slide month JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER Total 3,551 3,050 3,516 2,979 3,532 3,728 3,658 3,836 3,942 2,816 3,214 2,693 40,515 68 no. of Rxs served/mth 5,000 4,000 3,000 no. of Rxs 2,000 1,000 months1 2 3 4 5 6 7 8 9 10 11 12 Achievements Patient waiting time relatively reduced Improved pharmaceutical services: Carrier bags for patients’ medicines Prescription interventions Improvement in dispensing errors prevention Improvement in pharmaceutical interventions Staff meetings were successful Record keeping – an improvement upon the previous year. CHALLENGES Lack of lab coats Dilapidated working environment Not enough benches for patients (especially for Tuesdays and Thursdays which are very heavy clinic days) Television for waiting area still not installed 69 Staff strength still not enough to measure up with the patient number and needs Shortage of medicines? Could not improve on ward to ward visitation. Activities earmark for 2012. Improve infrastructure hopefully this year Install TV unit at waiting area Ward visitations-once a month to each ward Staff meetings- to be held every quarter CME every month. 70 IN-SERVICE TRAINING UNIT INTRODUCTION The core functions of the units in the form of orientation structured remedial and special courses to update and upgrade staff to excel in the performance of duties were adhered to. The unit did implement, monitor and evaluate teaching – learning activities as well. In the year under review, 2222 personnel were taken through various courses towards their practical attachment to the wards and relevant departments. BREAKDOWN CLINICAL EXPERIENCE Registered General Nurses - (Korle-Bu NTC) 523 Registered General Nurses - (Kumasi NTC) 259 Registered General Nurses - (Agogo NTC) 118 Registered Mental Nurses - (Pantang NTC) 183 Registered Mental Nurses - (Ankaful NTC) 11 Registered Midwives - (Korlebu NTC) 275 Registered Midwives - (Kumasi NTC) 107 Community Mental Health Officers (Kintampo) 36 Medical Assistants Psychiatric Trainees (Kintampo) 2 (Legon) 30 Level 300 – Psychology & Sociology (Legon) 1 M.Phil – Clinical Psychology (Legon) 5 Level 400 – Nursing (UCC) 1 Special education students (U.C.E –Winneba) – B.Sc Paedeatric Nursing Students 71 3 Health assistant clinical students (Western Hills) 135 Health assistant clinical students (Martin Luther) 84 Health assistant clinical students (Nyaniba) 128 Health assistant clinical students (Health Concern) 136 Health assistant clinical students (Keta) 113 Health assistant clinical students (Narh-Bita) 1 Health extension workers (N.Y.E.P) 71 ORIENTATION RMN (Permanent Appointment) - 70 Nurses (Contract Appointment) - 9 Medical doctor (Residency) - 1 Health administrator(Housemanship) HEW (NYEP) - 1 8 Re-engagement – Nurse - 1 Practical placement (British) - 1 Clinical practicum - 1 - 2 (American) Internship (Dane-German) Practical attachment – BA Psychology - 1 Voluntary work (British) - 1 Community Service - 15 72 CONSTRAINS FINANCE: There was no provision of funds to organize workshops for staff. This development is retarding the efficiency of staff with regards to modern trends of the profession TEACHING AIDES: Acquisition of an over-head projector, laptops, screen and video-appliances among others for effective teaching-learning activities should be a priority to the authorities. COMPUTER & ACCESSORIES: The training unit is without a computer and its accessories. The lack of these equipments is indeed a major deficit in administrative duties at the unit. INFRASTRUCTURE: The training unit needs a major renovation to benefit its status. FURNITURE: The old desks at the lecture rooms should be replace with modern ones to create comfort for participants. The unit was provided with two arm chairs and two benches by the hospital administrator. REFRIGERATOR: The authorities must provide a refrigerator and television to the unit WAY FORWARD. Provision must be made to the unit to befit the status of an in-service training unit. Comport and accessories and teaching aides should be promptly acquired to the unit. 73 SPECIAL SCHOOL INTRODUCTION The intellectually disabled have the right to quality education just like any other individual so that they can also live and lead semi-independent or independent lives and contribute their quota to the development of their environment or community. As the above statement suggests, it was based on this that the special school was established in the Accra Psychiatric Hospital to care for and educate children with intellectual disability since 1968. STAFF The professional staff stood at six, males – 3 , females -3 during the year under review. INTERNS The University of Education, Winneba in September, 2011 sent two students under the outsegment programmes to practice in the school from September, 2011 to June, 2012. VOLUNTEERS Six volunteers have helped in supporting the school. They were three Dutch volunteers, one American, one German and one Norwegian. They really augmented the staff needs in the severe/profound class. SCHOOL ENROLMENT The enrolment at the end of the year stood at fifty-six (56), boys – 40, girls – 16. The average daily attendance as twenty-three (23). CLASS ROOMS The school has two class rooms and the third class room was created under the nim tree due to the large number of children to the school from the children’s ward. Specialized services Physiotherapy Speech therapy Occupational therapy Toilet training skills 74 Behavior modification Hydro therapy pool Sensory programmes Music therapy Physical education LONG TERM GOALS The school has the following as its main objectives for its long-term goals they are: Giving the students some employable skills Preparing the students to be independent or semi-independent Assisting the students to contribute their quota to the development of their environment/community. To prepare the students for transition. Creating awareness of disability issues in the country. Creating conducive environment in the school to meet the needs and aspirations of the students, etc. SHORT-TEM GOALS Assisting the handicapped to understand their problems Teaching them some basic skills for their daily lives Bringing the intellectually disabled closer to the outside world by way of sending them on excursions. To modify the inappropriate behaviors of some of these students which would help to give them the necessary skills needed for their level of functions. To improve their communication/social skills etc. SCHOOL PROGRAMMES A number of programmers have been put in place which catered for the needs and aspirations of our special needs children. The school in conjunction with our volunteers from Holland has designed an individual stimulation programme for the severe/profound intellectual disabled children. This programme was to stimulate various senses of a severe child. 75 Academic Skills English Language Mathematics Writing Reproductive Health and Sexuality Pre-Vocational Skills Social Studies Communication Skills Verbal Non-Verbal Motor Skills • Gross motor • Fine motor ACHIEVEMENTS The construction of the sanitary facility for the school came as the biggest achievement chalked due to so many years of intensive search for such a support for over 43 years of the existence of the school. Most of the pupils inappropriate or deviant behaviors have been changed. The global schools partnership has helped to a large extent the pupil-teacher relationship to be improved. The citizenship session under the global schools partnership increased the support from the higher ability pupils to the lesser ones. The cordial relationship between the hospital management and the school and also the nursing administration promoted the easy travelling of the school to participate in games and cultural festivals. CHALLENGES It was rather a pity that for so many years of persistent complaints to management on the need to rehabilitate the school to suit its status, no mechanisms have been put in place to suite the status the school deserves. 76 The following were the problems or challenges confronting the school or confronted it during the past year. The thick smoke that emanated from the kenkey factory of the catering department, this affected teaching/learning and also some staff members complaining about pains from their eyes. The headmasters office was more than a warehouse and visitors even had no place to sit. No stuffy chairs for the headmaster office No provision of school uniforms for the school No ceremonial uniforms and foot wears for the children The provision of snack for the children and the adults was nil The need for provision of additional classrooms to take care of the severe/profound children did not materialize. The computers donated by Teachers Beyond Boarders – UK are still lying idle as there is no room to install them. The provision of toiletries to the school was not enough. THE WAY FORWARD For the school to function as expected there is an urgent need to attach a permanent health personnel to it as has been the issue over the years. The school in collaboration with management this year will develop a more pragmatic transition programme or the pupils, taking their interest and skill areas into consideration. Provision of quality teaching/learning materials to suit the needs and aspirations of more especially the severe /profound children. Periodic visits by the Estates Manager to the school will help to improve the present infrastructural state of the school. The school will try to organize more exhibitions/excursions this year. CONCLUSION In conclusion, tremendous developments were seen in the year through our volunteers and partners. It’s our pray that, one day, the provision of facilities that would make CROSS a model special school in West Africa. 77 STORES AND SUPPLY DEPARTMENT INTRODUCTION The supply department has the responsibility for the purchase, receipt, custody and distribution of very large sums of money in the form of goods. The supply function must be managed and operate in a highly efficient way. The stores should be considered as a temporary location for Non-medicine supply Objectives To liaise with the users department to know their needs in the Hospital To help in procuring Non-Medicine Consumables and Medicines supplies for the Hospital To make available a balance flow of component material, equipment and any other commodities necessary to meet Accra Psychiatric Hospital requirement To receive and issue Non – medicine and donations items To accept and store scrap and other discarded materials as it arises. To account for all purchases, receipts, issues and goods in stock To provide quality services to the users To ensure absolute cleanliness of the storehouse and it environment. Activities The supply department has sub sections of Non consumable, disinfectant, stationary, cleaning materials Electrical, Carpentry and Plumbing etc.as shown Below. No Description of items 1 2 3 4 5 6 7 8 Disinfectant Cleaning and Environment General goods Stationary and printing Office Equipment Food(perishable and non perishable Laboratory Pharmacy 78 Estimated Remarks Amount Gh¢ 213,811.20 18,934.75 40,807.75 35,737.60 39,590.37 921,813.00 10,891.25 38,400.00 9 10 11 12 13 Transports spare parts Electrical Uniform Plumbing /Carpentry Works(gas networking) Total Amount ¢ 15,065.00 18,797.50 24,436.80 19,476.40 12,273.48 1,410,035.10 Achievements The department was able to provide quality services to the wards and department in Accra psychiatric hospital The department was able to meet the demand of the users The department was able to control all stock of items procure for the whole year. Constraints The storehouse needs to be renovated to fix all necessary facilities like toile etc The shelf is not enough for all the items in the stores The storehouse is too congested for a free flow of movement There is no ventilation Poor lighting system The storage temperature for storage of stock is very poor. Recommendation More in service training program should be organized to improve our services delivery More shelves to be created to enable effective counting, during stocktaking, and be able to display items for easily identification. Management should provide air conditioners and lighting system in the storehouse and chemical room. 79 Way forward To provide quality services To ensure continuity of supply 80 FINANCIAL REPORT HIGHLIGHTS • The financial statement for year 2011 highlights the following • Total monies received from Head Office and those generated internally are as follows: • Received • and Generated • Budgeted variance GH¢ • From Head Office • IGF Service • IGF Drugs 2,825,915 4,517,435 53,797 (1,691,520) 51,700 16,204 2,097 F 15,200 1,004 F • ACCRA PSYCHIATRIC HOSPITAL REVENUE AND EXPENDITURE STATEMENT FOR THE YEAR ENDED 31ST DECEMBER 2011 I G F G O S S / G B 26.19% 23.23% S E RVICE 2011 Revenue Less: Expenditure Item 1. Casual Hands Item 2. Administration Exps. Item 3. Service Expenses Item 4. DRUG S 2010 2011 53,797 43,654 33,184 2,600 6,870 28,796 24,254 - (51.47%) SERVICE - - 636 2,260 18,473 - 2010 12,840 2,300 2011 2010 380.6% 100.65% D P TOTAL (8.41) ADMINISTRATION 2011 2010 F 2011 2010 2011 2010 167,94 2,106,22 1,443, 5 346,095 551,745 602,415 5 438,249 2,912,896 253 - - - - 27,100 4,800 29,700 13,970 906,03 2,012 551,320 602,415 827,669 277,350 1,407,785 1 164,89 1,200,62 470,61 2 342,097 7 126,328 1,384,628 5 81 Investment Expenses Total Expenditure Net Income/(Deficien cy) Expenditure Analysis Casual Hands Water Telecommunicati ons Postal Charges Sanitation Charges Armed Guard & Security Cleaning Materials Contract Cleaning Service Stationery Refreshment Items Drugs and Medical Supplies Electrical Accessories Purchase of Publications Per Diem and Inconv. Allowance M'tce & Repairs of Official Vehs. Travel Allowance Running Cost Official Vehs. 164,89 2,055,39 1,390, 2 342,027 551,320 602,415 6 408,478 2,822,113 616 32,032 33,384 18,473 4,312 21,765 10,270 14,711 8,528 3,053 4,068 425 2,600 4,750 - 50,829 29,771 90,783 52,637 27,100 25,095 29,700 29,845 - - - 5,572 - 13,932 535 19,504 535 2,450 - - 11,852 35,975 50,277 6,265 - - - 10,580 16,845 - - - 255,501 68,732 324,233 - - - 32,915 27,541 16,863 32,915 44,404 - - 9,463 10,266 11,584 17,783 53,285 55,132 4,552 59,684 803 5,445 - 18,473 - - - - - - - 3,573 3,678 - - - 2,540 2,540 500 100 - - 25,300 - 18,707 1,310 44,507 1,410 850 - - 20,000 40,000 60,850 105 - 82 Repairs of Residential Buildings - Repair of Office Building 7,528 - - - - - 6,717 6,717 46,326 86,877 140,731 M'tce of Funiture & Fixture - - - 26,436 47,460 73,896 M'tce of Machinery & Plant - - - 33,161 39,942 73,103 M'tce of General Equipment - - - - 43,122 43,122 Car Maintenance Allowance - - - - 12,720 12,720 Meeting Allowance - - - - 4,180 4,180 Fuel Allowances - - - - 18,330 18,330 Funeral Grants - - - - 3,873 3,873 Awards & Rewards - - - - 30,718 30,718 Tools Allowance - - - - 432 432 Sub-Total for Items: 01 & 02 31,396 18,473 644,735 1,245,924 Hire of Venue - - 2,200 - 1,944 4,144 Refreshment Items - - 6,108 - 2,610 8,718 Seminars, Confrence & Workshops - - 21,380 - 23,442 44,822 Training Materials 636 - 551,320 - - - 3,670 4,306 Uniform & Protective Clothing - - 2,100 - 1,497 3,597 Feeding Cost - - 37,590 - 1,269,923 1,307,513 Chemicals, Detegents etc. - - 41,058 - 107,575 148,633 Stationery - - 9,545 - Purchase of Publications - - 2,305 - - 2,305 Night Allowance - - 6,366 - - 6,366 Local Travel Cost - - 11,540 - - 11,540 Fuel & Lubricant - - 10,580 - - 10,580 Local Hotel Accommodation - - 14,120 - - 14,120 - 164,892 - 1,410,661 18,473 164,892 551,320 Sub-Total for Item: 03 Grand Total 636 32,032 83 9,545 2,055,396 1,576,189 2,822,113 REVENUE ANALYSIS - IGF SERVICE 2011 FOLDER LAB. VIP PRIVATE NURSING TOTAL SCHOOL JANUARY 1,892 1,164 1,190 FEBRUARY 1,500 1,178 510 MARCH 2,028 1,386 770 - 4,245 519 3,707 1,170 5,354 APRIL 1,521 1,425 630 150 3,726 MAY 1,827 1,258 910 1,060 5,055 JUNE 2,000 708 - - 2,708 JULY 1,836 1,345 - 2,750 5,931 AUGUST 1,821 1,351 SEPTEMBER 2,194 OCTOBER 1,717 NOVEMBER DECEMBER TOTAL - 1,029 - - 3,223 8,824 1,561 887 1,295 - 3,743 1,760 1,403 - 4,108 21,657 822 4,365 3,172 1,920 13,956 Procurement of Regents Net Revenue - 945 10,615 7,569 53,797 11,188 2,768 PRESBY NTC PRESBY NTC NYANIBA HEALTH ASST. TRAINING 37 MILITARY HOSPITAL MARTIN LUTHER HEALTH TRAINING 84 IGF DRUG MONTHLY RECEIPTS, • • JANUARY 2011 1,187.00 • FEBRUARY 2011 1,004.00 • MARCH 2011 1,150.00 • APRIL 2011 1,034.00 • MAY 2011 1,194.00 • JUNE 2011 1,738.00 • JULY 2011 1,470.00 • AUGUST 2011 1,764.00 • SEPTEMBER 2011 1,736.00 • OCTOBER 2011 1,413.00 • NOVEMBER 2011 1,395.00 • DECEMBER 2011 1,119.00 • 16,204.00 IGF REVENUE PROJECTION FOR YEAR 2012 JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC TOTAL - - - - - - - LODGE - - - - - - RETEN. 5,4 33 4,7 11 6,50 4 4,76 0 6,24 9 4,44 6 7,401 5,745 7,195 4,832 5,224 5,813 68,313 TOTAL 5,4 33 4,7 11 6,50 4 4,76 0 6,24 9 4,44 6 7,401 5,745 7,195 4,832 5,224 5,813 68,313 85 BUDGET PROPOSAL FOR YEAR 2012 CODE INPUT DESCRIPTION 2012 2210200 UTILITIES GH¢ 201 Electricity Charges 200,000 202 Water 89,000 203 Telecommunication 48,000 204 Postal Charges 8,600 205 Sanitation Charges 99,000 206 Armed Guard & Security 58,800 207 Fire Fighting Accessories 9,800 513,200 2210300 GENERAL CLEANING 301 Cleaning Materials 800,000 800,000 86 2210500 TRAVEL & TRANSPORT 502 Maintenance & Repairs - Off. Veh. 66,400 505 Running Cost of officer veh. 76,000 511 Local Travel Cost 25,000 513 Local Hotel Accommodation 39,000 514 Foreign Travel Per Diem 15,000 515 Foreign Cost Expenses 48,800 270,200 2210600 REPAIRS & MAINTENANCE 602 Repairs of Residential Buildings 78,000 603 Repairs of Official Building 760,000 604 M'tce of Furniture & Fixtures 86,000 605 M'tce of Machinery & Plant 65,000 606 M'tce of General Equipment 60,000 617 Street lights (Security Lights) 70,000 1,119,000 87 2210700 TRAINING, SEMINARS, CONF. 701 Training Materials 25,000 704 Hiring of Venue 8,600 705 Hotel Acommodation 16,000 707 Recruitment Expenses 15,000 708 Refreshment 75,000 709 Sem./Confer./Wksh. Meeting Exp. 64,000 710 Staff Development 50,000 711 Public Education & Sensitization 100,000 353,600 88 2210100 MATERIALS & OFFICE SUPPLIES 101 Printing Materials & Stationery 194,000 102 Office Facilities, Supplies & Accessories 25,000 103 Refreshment Items 75,000 104 Medical Supplies 86,000 106 Oil and Lubricants 26,000 107 Electrical Accessories 80,000 112 Uniforms & Protective Clothing 160,000 113 Feeding Cost 1,900,000 116 Chemicals & Consumables 900,000 117 Teaching & Leaning Materials 15,000 118 Sports, Recrectionals & Cultural Materias 78,000 119 Household Materials 50,000 120 Purchase of Petty Tools & Implements 35,000 3,624,000 Awards/Indebtedness to Creditors 1,841,828 Total 8,521,828 89 SCHEDULE OF CREDITORS AS AT DECEMBER 31ST, 2011 (GENERAL SUPPLIERS & SERVICE PROVIDERS) No. Award Date Company Name Items Supplied/Service Provided Amount 1 16/02/11 Cap Noble Agency Uniform Materials 24,436.80 2 21/02/11 Build Up Ventures Sweeping Brushes, Brooms etc. 17,163.75 3 21/02/11 Terest Co. Ltd. Omo, Key Soap, T. Rolls etc. 10,603.00 4 21/02/11 M.R. Koteco Ventures Electrical Materials 18,797.50 5 21/02/11 Gabiko Enterprise 10 Drums of Dettol 10,580.00 6 03/03/11 Cap Noble Agency Thermometer and Stethoscope 13,110.00 7 06/04/11 Gabiko Enterprise Eight (8) Air Conditioners 13,050.50 8 26/05/11 J. A. Biney Fifteen (15) Drums of Liquid Soap 9,300.00 9 31/05/11 Jonfiaks Enterprise Thirty (30) Drums of Parazone 18,768.00 10 31/05/11 Emiknad Trading Co. Jet 3 and Aug 2144 Ltd. 22,540.00 11 18/05/11 Central Empire 10,207.30 Computers 90 No. Award Date Company Name Items Provided 1 16/02/11 Cap Noble Agency Uniform Materials 24,436.80 2 21/02/11 Build Up Ventures Sweeping Brushes, Brooms etc. 17,163.75 3 21/02/11 Terest Co. Ltd. Omo, Key Soap, T. Rolls etc. 10,603.00 4 21/02/11 M.R. Koteco Ventures Electrical Materials 18,797.50 5 21/02/11 Gabiko Enterprise 10 Drums of Dettol 10,580.00 6 03/03/11 Cap Noble Agency Thermometer and Stethoscope 13,110.00 7 06/04/11 Gabiko Enterprise Eight (8) Air Conditioners 13,050.50 8 26/05/11 J. A. Biney Fifteen (15) Drums of Liquid 9,300.00 Soap 9 31/05/11 Jonfiaks Enterprise Thirty (30) Drums of Parazone 10 31/05/11 Emiknad Ltd. 11 18/05/11 Central Empire Trading Supplied/Service Amount Co. Jet 3 and Aug 2144 Computers 91 18,768.00 22,540.00 10,207.30 12 31/05/11 Nyamefa Ventures Fifteen (15) Drums of Izal 19,776.00 13 20/07/11 Spring Flow Co. Ltd. Printing of Patients Folders 11,000.00 14 20/07/11 Cap Noble Agency Uniform Materials 11,895.00 15 Up to 31/12/10 J. A. Biney Detergents 51,300.00 16 11/07/11 Spring Flow Company Ltd. Patients Index cards 11,000.00 17 15/08/11 Kodez Medical Ventures HB Electrophoresis set 3,018.75 18 29/08/11 Emiknad Trading Ent. Jet 3 perfume 16,560.00 19 29/08/11 J. A. Biney & Co. Ltd. Liquid Soap 17,800.00 20 29/08/11 J. A. Biney & Co. Ltd. Parazone 15,600.00 21 29/08/11 Terrest Company Ltd. Dustin Bins 8,280.00 22 29/08/11 J. A. Biney & Co. Ltd. Bine 20 23,400.00 92 23 29/08/11 Ekuli Enterprise Aug 2144 7,416.00 24 29/08/11 Danny Dee Enterprise Izal 24,720.00 25 29/08/11 Danny Dee Enterprise Dettol 20,085.00 26 11/10/11 Beautiful Creations Co. Ltd Syringe & Needle 9,360.00 27 14/10/11 Terrest Company Washing powder 4,760.00 28 31/10/11 Lynch Medical Services Microscope bulb (lab. Reagent) 6,372.50 29 04/11/11 Gabiko Enterprise 13 Plate Battery 2,415.00 30 22/12/11 Diagnopharma Ltd. Olanzepine 10mg 20,400.00 453,715.10 Total 93 INDEBTEDNESS TO FOOD CONTRACTORS. • BUSINESS NAME AMOUNT • Edevico Enterprise 230,371.50 • Hapilla Enterprise 197,832.70 • Pale Enterprise 55,322.00 • LB Food Supply 253,262.15 • Bright Candle Enterprise 156,549.25 • Gozingstock Enterprise • NBS Food Supply 168,444.00 • Nahocha Enterprise 157,979.00 • Mettatron Enteprise 121,625.00 • 46,727.00 • 1,388,112.60 94 • 1. Cash Balances: GH¢ • SBS/DPF • GOG Service - • IGF Service • IGF Drugs • Comfort Fund - - 165,188.50 432.88 - 23,339.68 - 17,564.29 5,244.22 • • • 2. Creditors/Indebtedness:- • • Food Contractors • General Suppliers/Service Providers - - 1,388,112.60 453,715.10 • 1,841,827.90 • 3. Staff Debtors • 4. Repatriation of Patients • 5. Special Drugs for December only - 29,180.00 - 5,402.00 - 16,190.00 95