Cincinnati Association for the Blind & Visually Impaired
Viewpoint
Summer 2014 Newsletter
Section: A Memo from John Mitchell
You may recall that in February 2012, Cincinnati Association for the Blind and Visually Impaired
(CABVI) and Clovernook Center for the Blind and Visually Impaired (Clovernook Center) entered into
a formal Strategic Partnership Agreement. The purpose of the agreement was to align, improve, and
strengthen the services that the organizations collectively provide to the community in order to best
meet the needs of people who are blind and visually impaired; to eliminate redundancy in services
between the two organizations, and to make best use of resources and funding. After extensive
information sharing and a joint review of existing service delivery to understand how both agencies
provide various services, the Boards of both agencies met independently in January and agreed to a
Joint Services Construct between the two agencies.
Implementation of this joint effort began in February 2014, with CABVI and Clovernook Center
announcing that they have collaboratively agreed to consolidate four services offered by both
organizations, including:
- Access Technology Training - Individual evaluation, instruction and consultation on state-of-the-art
adaptive technology provided by trained specialists.
- Orientation & Mobility Instruction - Preparation for people who are blind or visually impaired to move
about their homes, neighborhoods, schools and communities safely, efficiently and with confidence.
- Social Service - Addresses both the rehabilitation and emotional needs of individuals who are blind
or visually impaired, as well as their families.
- Vision Rehabilitation Therapy - Assistance for people who are blind or visually impaired in finding
ways to live independently by using adaptive techniques to accomplish daily tasks.
These four services have now been consolidated and moved to CABVI, where they are provided to
the Greater Cincinnati community. Resulting from this realignment of services, there have been
direct staffing implications to both organizations. Clovernook Center downsized 10 staff members and
CABVI added two new staff members (both former employees of Clovernook Center). Both CABVI
and Clovernook Center are fully committed to collaboration to optimize the use of community
resources to support the independence of people who are blind and visually impaired. The
organizations collectively decided that by consolidating and moving these four services, the service
alignment would best meet the needs of the community, eliminate any redundancy of services, and
make better use of funding. As a result, each organization will continue to provide quality, nonduplicative services in the future.
At the time of this realignment, a total of 31 active clients being served by the Clovernook Center
were transitioned to CABVI for continuation of their service needs. Going forward CABVI will serve
the needs of the Community with the exception of 10 “Legacy” clients that Clovernook Center will
continue to serve using CABVI’s service providers. These 10 individuals have specialized service
needs which are not provided by CABVI.
With this change, CABVI and Clovernook Center staff worked with the Bureau of Services for the
Visually Impaired (BSVI) to determine how to best ensure continuity of service provision to all
community members through this transition.
With the construct fully implemented there are now clearly defined services being provided by the two
agencies:
CABVI:
Access Technology
Early Childhood and Youth Services
Orientation and Mobility
Social Service
Vision Rehabilitation Therapy
Low Vision Service
Information Services
Job Opportunities
Clovernook Center:
Arts and Recreation
Youth Discovery Summer and Year-Round Program
Community Based Employment Services
Adult Day Array Program
Braille Print House
Job Opportunities
Today, CABVI and Clovernook Center are two separate and distinct private nonprofit organizations,
both focused on serving people who are blind and visually impaired in Greater Cincinnati. Going
forward, we will continue to fully collaborate on community-related events, public education and other
opportunities to improve and enhance the independence of individuals who are blind and visually
impaired in Greater Cincinnati.
A portrait-style photo of John Mitchell appears with this article.
Section: Agency News
Article: CABVI’s Annual Meeting Held
The 103rd Annual Meeting of the Members was held at the Cincinnati Museum Center on April 25 th,
2014, with 124 people attending. CABVI board trustee, Norma Rashid, hosted the Annual Meeting
and James Kesteloot, Vice Chairperson, U.S. Ability One Commission, was the guest speaker. Prior
to being appointed to the U.S. AbilityOne Commission by President Obama in September 2010 and
elected Vice Chairman of the Commission in November 2011, James Kesteloot served as president
and executive director of the Chicago Lighthouse during his 40-year tenure there. Jim shared his
views on the challenges that agencies for the blind are facing today, particularly with the rapidly
changing procurement and budget environment within the Federal Government.
Kathryn Schierloh received CABVI’s 2014 Bradley L. Kaylor Blind Employee of the Year Award.
Kathryn is a Contract Close-out Specialist at CABVI’s Contract Management Service (CMS) at the
Defense Logistics Center (DLA) in Columbus, Ohio. In fiscal year 2013, Kathryn took a leading role in
meeting the team’s production goals for the number of contract close-outs prepared and completed.
As a team player, she assisted with producing training materials and training new employees.
Kathy Roberts received CABVI’s Mark Foersterling Staff Member of the Year Award in memory of
Mark Foersterling, who was instrumental in launching and developing CABVI’s Access Technology
Service. This award recognizes an outstanding member of CABVI’s staff whose accomplishments
and contributions have furthered the mission of the agency, who exemplifies CABVI’s core values,
and who has set an example of excellence for others in teamwork, innovation, and leadership. Kathy
is CABVI’s social service manager. She started at CABVI in 1989 and is in her 25th year of service to
CABVI’s clients.
Trustee Service Awards were presented by Michael Lichstein, Board Chair to four board members
who rotated off of the Board: Hisham H. Arar, M.D., Dan Braun, Roger G. Caldwell and Lynda
Thomas. John Mitchell also presented a Special Trustee Recognition Award to Tom Long who has
served CABVI for 40 years as Board Member, chair of the Building and Grounds Committee, and as a
member of the Finance Committee. John also presented a Distinguished Special Recognition Award
to Pat MacVeigh for his volunteer services assisting CABVI with administration of the agency pension
plan.
Six photos appear with this article: Norma Rashid speaking at the podium; James Kestleloot
speaking at the podium; Mike Muse, Director of Operations, presenting Kathryn Schierloh with her
award; John Mitchell presenting Kathy Roberts with her award; John Mitchell presenting Tom Long
with his award and John Mitchell shaking hands with Pat MacVeigh after presenting his award.
Article: CABVI Welcomes New Employees
This article consists of photographs of the following 16 new employees with captions of their job titles
and departments: Tami Bovard, HR Manager in Administration; Christine Rouleau, Contract Closeout
Specialist, in the Defense Supply Center in Columbus, Ohio; Hannah DeFelice, Communication
Center Coordinator, Rachel Doellman, Marketing Coordinator and Robert Volker, Communication
Center Coordinator, in Business Development; Larry Klug, Access Technology Specialist, Michael T.
Sorensen, Part-time Driver/Agency Support, Patricia L. Spradling, Intake Worker, and Paul A. Smith,
Vision Rehabilitation Therapist, in Program Services; Aaron Engle, BSC Warehouse Support, and
Carolyn Orlando, Purchasing/Sales Associate, at Office Runway at Wright-Patterson Air Force Base;
James Belser, Full-time Line Coordinator, Attina Smith, Gadget Line Coordinator, Phillip Summers,
Inspector (Rolled Products), Amy Newton, Inflight Assembler, and Jasmine M. Mitchell, Inflight
Assembler, in Industries Program.
Article: Industries Program Associates of the Quarter
Lois Wagner was awarded the recognition for the fourth quarter of 2013. Lois began her career with
CABVI on August 22, 1975 and is currently a Line Coordinator for the Inflight line. According to her
peers, “Ms. Lois always helps others with her words of encouragement, with motivation and she
always keeps things positive.” Lois has demonstrated her willingness to do what it takes to improve
the operations within the CABVI Inflight Department.
Linda Hensley was awarded the recognition for the first quarter of 2014. Linda began her career at
CABVI on January 31, 1973. She currently is the 3rd most tenured Industries Program employee and
has been in her current position as Tape Line Inspector since 1999. Her peers have stated: “Linda is
always helpful to her team in her Line Inspection position and also helps others in need.”
Pierre McDonald was awarded the recognition for the second quarter of 2014. Pierre began his
employment with CABVI in September of 2010 as an Inflight Assembler. He soon began working in
the Tape and Paper Department where he has become proficient on the wrappers. Pierre was
nominated based on his compassion and care for his fellow associates. As his nomination states,
“Pierre helps on other lines, he helps people to and from their work stations, and he is always willing
to assist another in need.”
Portrait-style photos of Lois Wagner, Linda Hensley and Pierre McDonald appear with this article.
Article: CABVI Events and Happenings
CABVI attended the National Industries for the Blind (NIB) Public Policy Forum in Washington, D. C.,
May 19-21, 2014. Participants had the opportunity to advocate for the importance of supporting
employment opportunities by visiting the offices of our region’s Congressmen. Representing CABVI
at the forum were John Mitchell, Kathryn Schierloh, 2014 Blind Employee of the Year, and Steve
Ogletree, a participant in the NIB Advocates Program and CABVI 2012 Blind Employee of the Year. A
picture of John Mitchell, Kathryn Schierloh and Steve Ogletree standing in front of the Capitol
appears with this story.
An Evening of Inspiration and Motivation was held on Tuesday, February 25, from 6:30 to 8:30 p.m. in
The Commons at CABVI with internationally recognized ADA attorney and advocate, Richard
Bernstein. This event was made possible by a collaborative grant with LADD and the Reel Abilities
Film Festival from the Erma A. Bantz Foundation. A photo of Richard Bernstein speaking to the
attendees appears with this story.
SAVE SIGHT SATURDAY was held at CABVI on Saturday, March 8, from 10:00 a.m. to 12:00 p.m.
Cincinnati/Northern Kentucky Chapter of Foundation Fighting Blindness sponsored SAVE SIGHT
SATURDAY. Approximately 50 people participated in this opportunity to learn about many Greater
Cincinnati vision resources. Dr. Brian Toussaint of the Cincinnati Eye Institute spoke to the group on
the topic of retinal degenerative diseases. A photo of event participants visiting information displays
appears with this story.
Visions 2014 Charity Golf Classic was held on Monday, June 2 at Summit Hills Country Club in
Crestview Hills, KY. The Classic, which benefits Cincinnati Association for the Blind & Visually
Impaired (CABVI) and the Cincinnati/Northern Kentucky chapter of Foundation Fighting Blindness
(FFB), included a silent auction along with dinner. Lexington’s Ty Thompson, a U.S. Blind Golf
Association (USBGA) national champion who lost his vision in 2004, attended the event and coached
participants in learning to putt without sight. A photo of Ty Thompson on the putting green with 4
participants appears with this story.
CABVI’s Annual Music Recital was held on Saturday, June 7th with heart-felt performances by groups
and individuals. Participants played various keyboard, string and percussion instruments. Some
individuals sang their favorite songs and there were a couple of duets performed. The Charles H.
Dater Foundation is the official sponsor for the Annual Recital and provides on-going support for the
Music Program. The Louise Taft Semple Foundation also provided support for CABVI’s Music
Program in 2014.
This year’s Annual Raft Trip and Picnic was held at Morgan’s Brookville Canoe Center on June 20th
with about 40 of CABVI’s clients, volunteers and staff participating. CABVI is grateful to Gary Morgan
and Morgan’s Canoe Centers for once again donating the use of their rafts and picnic shelter for this
annual event. A photo of participants coming ashore in their rafts appears with this story.
On July 18th, CABVI hosted a 2014 Low Vision Technology Fair in the Commons with over 100
participants. Vendors demonstrated the latest devices, such as reading machines, electronic
magnifiers, and devices that translate printed materials to speech. A photo of the attendees listening
to one of the speakers appears with this story.
15th Annual CABVI’s “Know You Can” 5K
Cincinnati Association for the Blind and Visually Impaired (CABVI’s) “Know You Can” 5K was held on
Sunday, August 10th at Spring Grove Cemetery & Arboretum. Norma Rashid hosted this event which
is one of Cincinnati’s largest inclusive 5K’s.
Victoria House, CABVI’s Scripps Howard Foundation intern, helped to organize the event. Victoria is
currently an undergraduate student at Northern Kentucky University, where she is pursuing her
Bachelor’s degree in Public Relations. During her college career Victoria has served as a senator and
the Secretary of Public Relations for NKU’s Student Government Association, as Vice President of
Member Education and President of Delta Gamma Fraternity, and as President of the Order of
Omega.
Proceeds from the 5K support CABVI’s services for people who are blind or visually impaired to
maintain independence. More than 400 people participated including walkers, runners, people who
use wheelchairs, and people with vision loss.
CABVI is grateful to our 5K sponsors: Barnes Dennig & Co. Ltd.; Bob Roncker’s Running Spot;
Burrows Paper Corporation; Cincinnati Alumnae chapter of Delta Gamma Fraternity; Cincinnati Bell
Technology Solutions; Cincinnati Eye Institute; Derringer Company; Federal Supply; Focal Pointe Eye
Care-Dr. Michael J. Lyons; HORAN; Hyde Park Health Center; Kemba Credit Union; Kinker-Eveleigh
Insurance, a Marsh & McLennan Agency LLC Company; Messer Construction; Miami Valley Paper
Tube Company; Midwest Financial Partners; Milford Printers; OXO International; Park National Bank;
Road ID; Sheakley; Shurtape Technologies Inc.; Spring Grove Cemetery & Arboretum; Sunrise
Advertising; Taft Stettinius & Hollister LLP; United Parcel Service; Vorys Legal Counsel; and Zeta
Sigma Chapter of Delta Gamma.
Appearing with this article is a photo of Victoria House holding a 5K brochure with the caption,
“Victoria House is CABVI’s 5K intern with a grant from the Scripps Howard Foundation.”
Section: Client Profile
As a retired psychologist with her own private practice and a former professor at Xavier University,
Dr. Sally Pruden-Morris helped a lot of other people deal with life changes. When she began losing
vision a few years ago due to macular degeneration, she was grateful for a referral to CABVI’s Low
Vision Service so that she could find ways to deal with her own life changes. According to Dr. PrudenMorris, some of the most helpful advice she received was, “This disability is here so you have a
choice. You can deal with it, or sit around and moan about it.” Obviously, she chose to deal with it. At
CABVI, she received adaptive equipment and instruction to help her to enjoy life much more.
Dr. Pruden-Morris says she especially loves her prescribed low vision aids that include several types
of lighted magnifiers that she uses in restaurants and at her desk, a big eye magnifier lamp that she
uses in her office, and a daylight lamp that she uses in her art studio. Large print items such as bold
lined writing paper, a large print calendar, and a writing guide make it easier for her to do her
paperwork. A vision rehabilitation therapist from CABVI helped Dr. Pruden-Morris with tactile markers
on her microwave, stove, and dishwasher as well as large print keyboard stickers so that she could
type on her computer. She also enjoys her talking clock and keychain.
As the mother of six children, Dr. Pruden-Morris is resourceful and creative. When she retired in
1993, she hoped to have “a couple of years to paint.” Twenty-one years later at age 85, she has had
more than a few years to create art. With her experience of losing vision, she has chosen to expand
from fine detailed pieces to large works, such as a 36 in. x 36 in. painting of a single iris flower. She
has also begun raising orchids with grow lights. Her advice to anyone else who is losing vision is to
contact CABVI and see how they can help. “They have made an absolute, positive difference in my
life.”
A photo of Dr. Sally Pruden-Morris using a hand-held magnifier to read a book appears with this
article.
Section: Volunteer Profile
Tom Houston became a volunteer reader for Ted Chism twenty-six years ago, but both gentlemen
have been participating in our community for a much longer time. Tom first learned about Radio
Reading Services (RRS) in 1978 when he was working as an engineer at the telephone company and
several of his coworkers were helping to begin information services for people who are blind or
visually impaired. Tom remembers helping to organize RRS along with Jim Moser, Olga Kanuschak,
Caroline Fibbe and many others. Several people were part of the Telephone Pioneers which was a
service organization of Cincinnati Bell. He says that the original broadcast booths were like telephone
booths and there were only two of them.
As a volunteer for 36 years, Tom has served in many capacities. He has read the Sunday comics on
the radio, had his own radio show called Off the Cuff and even served as Santa Claus at the
children’s holiday party. When he began reading mail for Ted Chism as a One on One volunteer, Tom
said he realized the importance of providing accurate access to printed information. In addition, he
said, “We have great conversations and a good friendship has evolved. We have become confidants
and buddies.”
Ted Chism, who began losing vision at age 8 due to retinitis pigmentosa, has also volunteered at
RRS. He served on the RRS board as a consumer, helped conduct telephone surveys for feedback
from listeners, and also helped with administrative projects. Before he retired, he worked as a clinical
social work supervisor for the Butler County Mental Health Center. Since his retirement he has
expanded his interests in genealogy, antique chairs, and Bowie knives.
As Ted says, “Tom is interested in doing most anything I am interested in. He assists me with grocery
shopping, household shopping, and we even go to the auction house together. He has helped me
have a lot more fun in pursuing my interests and fulfilling my passions in life.”
Appearing with this article is a photo of Tom Houston and Ted Chism sitting on a couch as Tom reads
a pamphlet to Ted.
Section: Development News
Article: A Legacy of Giving
The MH Foundation was created through the generosity of Mary Hromish. Grants help fund projects
at nonprofits that reflect her interests, including recent grants to help provide adaptive equipment for
CABVI clients with vision loss and financial need.
Mary was from Celina, Ohio where she lived on a farm with one brother and two sisters. She
graduated from high school in Celina and lived for several years in Ft. Wayne, IN. When she moved
to Cincinnati, she got a job at Proctor & Gamble where she worked as an executive secretary.
Mary never married and had no heirs. She was very devoted to her family and often traveled home to
help her parents in their later years. She was a silent helper to many people in her life and she
wanted this to continue through her foundation. Blindness was a family issue so Mary was especially
interested in supporting organizations that serve people with vision loss.
Mary was a modest woman who lived a simple life and with careful money management, she created
a legacy. She was very much an individual and she recognized that a foundation was one way to
continue giving with gratitude. She was always generous and grateful to everyone who helped her.
CABVI is incredibly grateful to the MH Foundation as well as others that have chosen to benefit
CABVI through planned gifts. If you have made arrangements for a planned gift, please let us know
so that we can recognize you as a member of our Visionary Society in our Annual Report and on the
CABVI donor wall. Please call Kathy Gottschlich at 513-487-4233 for more information.
Suggested wording to remember CABVI in your will or estate plan: “I give to the Cincinnati
Association for the Blind and Visually Impaired the sum of blank dollars. This bequest is unrestricted
and the Board of Trustees or other governing body may use and expend the same for the benefit of
the Cincinnati Association for the Blind and Visually Impaired in any manner it deems appropriate.”
A portrait-style photo of Mary Hromish appears with this article.
Article: Grants Awarded
Thank you to the Abbihl-Ahrens Charitable Fund of the Cambridge Charitable Foundation for
providing a $5,000 grant for CABVI’s Early Childhood and Youth Services parent support project.
CABVI is grateful to the William H. Albers Foundation for a $7,000 grant in support of the Early
Childhood and Youth Services early intervention program.
CABVI appreciates a $2,000 grant from The William P. Anderson Foundation for Radio Reading
Services.
The Erma A. Bantz Foundation provided a generous $20,000 grant for services and equipment for
senior independence.
CABVI also received a helpful grant in the amount of $7,500 from The Erma A. Bantz Foundation to
support a collaboration with Living Arrangements for the Developmentally Disabled (LADD) to host
Richard Bernstein, a disability rights advocate who spoke at CABVI on Feb. 25.
CABVI is grateful for a gift from the Ettlinger Memorial Trust. This collaborative grant is the first half of
$238,800 to provide partial support for specific professional staff positions at both CABVI and
Clovernook Center in 2014.
Thank you to the Summertime Kids fund of The Greater Cincinnati Foundation for a $1,000 grant for
CABVI’s Toddler/Preschool Music Group.
CABVI appreciates a $25,000 grant from the Honor Trust Project to provide access technology
equipment and services to working age people with vision loss and financial need.
CABVI received a generous $15,000 grant from The H.B., E.W. and F.R. Luther Charitable
Foundation to support services and equipment for senior independence.
Thank you to the MH Foundation for providing a $7,500 grant for adaptive low vision equipment and
services for people with vision loss and financial need.
CABVI is grateful for a $10,000 grant from The Trust Estate of George B. Riley in support of Radio
Reading Services.
CABVI received a helpful grant in the amount of $2,500 from the Rotary Foundation of Cincinnati for
the Early Childhood and Youth Services music program.
CABVI is grateful to Josephine Schell Russell Charitable Trust, PNC Bank, Trustee for a $14,000
grant for the Summer Music Program and the Parent Information Project.
CABVI appreciates a $2,000 grant from Scripps Howard Foundation for CABVI’s Know You Can 5K
internship position.
Thank you to the Louise Taft Semple Foundation for providing a $10,000 grant in support of CABVI’s
music program.
The Spaulding Foundation provided a generous $25,000 grant for vision rehabilitation services and
equipment for people who are blind or visually impaired with financial need.
CABVI appreciates a $750 grant from the Wish List fund to purchase adaptive equipment for a young
child with vision loss who was featured in the Cincinnati Enquirer’s Wish List. We received $2,708
additional funding to provide adaptive equipment for people with financial need.
Section: Listeners’ Corner
The Listeners’ Corner is news and helpful tips for the listeners of Radio Reading Services (RRS)
radio broadcasts, Personalized Talking Print service (PTP) and One on One clients. Services and
equipment offered through RRS programs are free of charge to people who are blind or visually or
print impaired. For more information, call (513) 487-4245.
RRS BROADCASTS
Congratulations to RRS for receiving the 2013 Program of the Year Award for Consumer Information
for the show Get Up & Go from International Association of Audio Information Services (IAAIS) at the
June conference in Ft. Wayne, IN! Kudos to Mary DiRuzzo, Reader, and Anthony DeGregorio,
Producer/Audio Engineer.
RRS introduced a new half-hour program called Off the Rack featuring a variety of magazines.
Readers’ requests are welcomed and encouraged as we look for new magazines to feature on the
radio station. Also, Rolling Stone has been added to the schedule which airs every Friday night at
8:30 p.m.
PTP
Happy Anniversary to our Personalized Talking Print program! This summer marks the 20 th year for
this service. The PTP directory is always available in mailbox 5555. The directory provides a
complete list of the general mailboxes by name and mailbox number for easy access to the reading
materials. With the new DuVoice system recently installed, readers and listeners are now able to
receive voice messages via email! If interested in this new component, contact Janet Papin at (513)
487-4400 or email janet.papin@cincyblind.org.
ONE ON ONE: STAFF DRIVERS NEEDED
Volunteer Staff Drivers provide transportation for our CABVI staff members who are visually impaired
to provide services to our clients in the community. Staff drivers usually choose a morning or
afternoon that they are most available to drive. Some drivers like to bring a book and read while
waiting, or wait in a nearby coffee shop or restaurant. Drivers must have full coverage insurance and
a clean driving record. If interested, please contact Jennifer Holladay at (513) 487-4237 or email
jennifer.holladay@cincyblind.org.
Section: Bulletin Board
WHY SHOP CINCYSIGHT.ORG? - Through our office supply social enterprise individuals who are
blind or visually impaired are provided jobs and professional training to develop skills needed to
succeed in the work force. With an unemployment rate for individuals who are blind at 70%, the goal
of CincySight.org is to operate with at least 75% of its direct labor from people who are blind or
visually impaired. Support our mission by visiting CincySight.org today and sign up for promotional
emails, create an account or shop as a guest!
IMPORTANT NOTICE – Telephone solicitation campaigns claiming to benefit persons who are blind
are being conducted in our community by other organizations. CABVI is not involved in these
solicitations, does not condone the methods used, and does not accept money raised through these
campaigns. If you have questions about a telephone solicitation call, contact your state’s Division of
Consumer Protection.
Edit Box
Viewpoint is a publication of the Cincinnati Association for the Blind and Visually Impaired, a not-forprofit organization offering blind and visually impaired people the opportunity to seek independence.
CABVI depends upon various sources, including gifts from the community and bequests made
through a will, for financial support.
For information or assistance call 513-221-8558 or toll free at 1-888-687-3935. Our web site address
is www.cincyblind.org and our email address is info@cincyblind.org.
If you wish to be removed from our mailing list, please call 513-221-8558 and ask for the Viewpoint
editor.
CABVI receives funding from United Way of Greater Cincinnati, Butler County United Way and
Warren County United Way. CABVI is a member of the National Industries for the Blind; an
accredited member of the National Accreditation Council for Agencies Serving People with Blindness
or Visual Impairment; a member of the National Association for the Employment of People Who Are
Blind; a member of VisionServe Alliance; a member of the Association for Education and
Rehabilitation of the Blind and Visually Impaired; a member of Ohio Radio Reading Services; and a
member of the International Association of Audio Information Services.
CABVI is an Equal Opportunity Employer and Service Provider, and an Affirmative Action Employer.
Viewpoint is available in Braille, large print, on CD and online at cincyblind.org.
The logos of United Way of Greater Cincinnati, Butler County United Way and Warren County United
Way appear in this section.