Demonstrating your leadership skills at interview Leadership skills self-assessment The ‘Demonstrating your leadership skills at interview’ workshop is fast-paced, highly interactive and practical. It is designed to build essential skills in interviewing whilst working on your individual needs. It includes sessions that build on your knowledge of your own leadership strengths, and practical exercises to help you structure your evidence and articulate your strengths succinctly and persuasively at interview. We therefore invite you to complete a pre-workshop self-assessment to help you crystallise your view of your strengths and development needs and to start identifying examples of good leadership practice from past experience and roles. The assessment is strictly for your own development. You will focus on your strengths and evidence of good practice on the workshop but are not required to share your individual scores. Your data will be kept confidential and not be used for any other purpose or be passed to any other organisation. The leadership skills assessment forms an essential part of the workshop and takes approximately 30-40 minutes to complete. Please complete and return by email to satnam.sangha@deardensearchselect.co.uk by 20th August 2015 and bring a printed copy for your own use to the workshop. Dearden Search and Selection 1 Demonstrating your leadership skills at interview A. Competency assessment The competency assessment is based on the FMLM Leadership and Management Standards and describes what it means to be an effective leader. For each of the behaviours listed, indicate how important you believe the skill to be in the role of a consultant/medical leader. Use the following scale: 1 Not at all important 2 Not very important 3 Somewhat important 4 Important 5 Very important 3 Somewhat competent 4 Competent 5 Very competent How competent you feel you are: 1 Not at all competent 2 Not very competent Enter your responses in the colour-coded columns. Self Doctors must know and understand themselves, their impact on others and be constantly striving to improve. They must be resilient and consistently demonstrate the energy, drive and motivation to lead and work with others for consistently high and improving standards, and thereby improved quality of care for patients in all its dimensions (experience, effectiveness, safety). Self awareness and self development 1. Demonstrate a clear people and patient-centred approach: consider the impact of my style, decisions and actions on all those affected. 2. Manage my emotions and adapt my leadership style to have the maximum positive impact
on others. 3. Seek and act upon feedback from patients, colleagues and other professionals regarding my effectiveness and possible areas for development. 4. Commit time to professional development and keep my skills and knowledge up to date. 5. Establish and maintain strong professional and support networks. 6. Acknowledge my limitations and seek support from others in order to achieve the best outcomes when needed. Personal resilience, drive and energy 7. Take full accountability for actions and decisions within my area of responsibility. 8. Remain calm and objective in situations of pressure or conflict. 9. Sustain personal levels of energy and remain enthusiastic and optimistic in the face of setbacks. 10. Have the courage to speak up and speak out when standards, quality or safety are threatened: constructively challenge others when there is an opportunity for improvement. 11. Work to a high standard and earn the respect of colleagues: manage own time effectively and deliver to commitments and promises. Dearden Search and Selection 2 Demonstrating your leadership skills at interview Team player/Team leader The effective medical leader has a sophisticated knowledge of establishing and leading teams and how to get the best out of them. Equally they know when to lead and when to follow. They are robust defenders of fairness and justice and strive constantly to create to an optimal environment for colleagues to give of their best in the drive for improved clinical care. Effective teamwork 12. Fully participate in multi-disciplinary teams in order to achieve the best possible outcomes for all those who use and deliver services. 13. Ask others for their opinions and ideas, actively listen and take views on board in order to deliver the best outcomes for all. 14. Attract and develop talent. Coach to develop individuals to reach their full potential. 15. Support a diverse workforce and understand the value diversity brings to patient care. 16. Demonstrate trust and respect for colleagues: seen as a role model for effective team-working. 17. Empower and motivate others to deliver and innovate. 18. Delegate effectively, set clear objectives, provide feedback, and hold people to account. Actively manage poor performance and behaviour. 19. Supportive, available and approachable: respond quickly and positively when asked for help and celebrate success. Cross-team collaborations 20. Identify opportunities for collaboration and partnership, connecting people with diverse perspectives and interests. 21. Seek out beyond my immediate team and professional area for new perspectives, ideas and experiences and share best practice, incorporating this to enhance quality and delivery of services. 22. Engage with the wider medical community in teaching and training to support my work and that of colleagues. 23. Openly share my networks with colleagues and partners to improve information and influencing: connect individuals, teams and organisations for mutual benefit. Dearden Search and Selection 3 Demonstrating your leadership skills at interview Corporate responsibility The effective medical leader understands and contributes positively to the strategic direction and operational delivery of the organisation in which they work. They espouse and practice the seven Principles of Public Life and Good Medical Practice. They can successfully navigate the competing demands between the needs of the individual and the needs of the population. Furthermore, they can successfully balance their role in day-to-day delivery with a focus on anticipating future challenges and future innovation. Corporate team player 24. Ensure adherence to the principles of good corporate and clinical governance. 25. Understand the competing demands for resources and actively support fair and appropriate allocation. 26. Make clear, transparent evidence-based decisions even when faced with situations of ambiguity and uncertainty. 27. Consider, assess and manage potential risks when making decisions that impact upon patients, colleagues and my organisation. 28. Participate in wider organisational initiatives that enable and promote excellence in healthcare. 29. Recognise and successfully navigate professional and political tensions. Corporate culture and innovation 30. Relentlessly identify and support opportunities for improvement. 31. Motivate and inspire others to achieve high standards and improve services. 32. Engender and act as a role model for an organisational culture that values diversity, learning, reflection and feedback, transparency, openness and candour. 33. Look ahead to help the organisation prepare for new challenges and innovation. Dearden Search and Selection 4 Demonstrating your leadership skills at interview A.1 Values assessment This part of the assessment is based on the values of the NHS Constitution, which provide common ground for co-operation to achieve shared aspirations, at all levels of the NHS. For each of the behaviours listed, indicate how important you believe the skill to be in the role of a consultant. Use the following scale: 1 Not at all important 2 Not very important 3 Somewhat important 4 Important 5 Very important 3 Somewhat competent 4 Competent 5 Very competent How competent you feel you are: 1 Not at all competent 2 Not very competent Enter your responses in the colour-coded columns. Working together for patients Patients come first in everything we do. 34. Fully involve patients, staff, families, carers, communities, and professionals inside and outside the NHS. 35. Put the needs of patients and communities before organisational boundaries. 36. Speak up when things go wrong. Respect and dignity We value every person – whether patient, their families or carers, or staff – as an individual. 37. Respect the aspirations and commitments of others, and seek to understand their priorities, needs, abilities and limits: take what they have to say seriously. 38. Remain honest and open about our point of view and what we can and cannot do. Commitment to quality care We earn the trust placed in us by insisting on quality and striving to get the basics of quality of care – safety, effectiveness and patient experience – right every time. 39. Encourage and welcome feedback from patients, families, carers, staff and the public. 40. Make effective use of feedback to improve the care we provide and build on our successes. Dearden Search and Selection 5 Demonstrating your leadership skills at interview Compassion We ensure that compassion is central to the care we provide and respond with humanity and kindness to each person’s pain, distress, anxiety or need. 41. Search for the things we can do, however small, to give comfort and relieve suffering. 42. Proactively find time for patients, their families and carers, as well as those I work alongside: do not wait to be asked. Improving lives We strive to improve health and wellbeing and people’s experiences of the NHS. 43. Drive excellence and professionalism in everything we do – from everyday things that make people’s lives better to clinical practice, service improvements and innovation. 44. Recognise that we all have a part to play in making patients, our communities and ourselves healthier: take ownership and help others to do the same. Everyone counts We maximise our resources for the benefit of the whole community, and make sure nobody is excluded, discriminated against or left behind. 45. Take action to ensure the appropriate, efficient and effective use of resources – accept that some people need more help, that difficult decisions have to be taken and that when we waste resources we waste opportunities for others. 46. Recognise and value differences in people - make sure nobody is excluded, discriminated against or left behind. Dearden Search and Selection 6 Demonstrating your leadership skills at interview Part B: Identify your strengths, development areas and evidence of your accomplishments Identify your strengths and areas for development 1. Go back over your questionnaire and highlight the skills you rated as “Important” or ‘Very important” (4 or 5) and “Competent” and “Very competent” (3 and 4). These are your potential strengths. 2. Now highlight the skills you rated as “Important” or “Very important” and “Not competent” and “Not at all competent” (1 and 2). These are your potential development areas. List your 3 most critical strengths and development areas below: Strengths (specific competencies/behaviours that particularly contribute to your work success) 1. 2. 3. Improvement areas (specific competencies/behaviours where development would have the most significant impact on improving your impact at work) 1. 2. 3. List your accomplishments This section gives you the opportunity to reflect on your strengths and demonstrate how you meet the required standards by providing evidence from your previous experiences and roles. For your 3 strengths, list your key accomplishments. You will have opportunity to further refine your evidence during the workshop. 1. 2. 3. Dearden Search and Selection 7