CNA School of Longview/Health Education Center
Certified Nursing Assistant Training Program
This school is licensed under Chapter 28C, 10 RCW. Inquiries or complaints regarding this private vocational school may be
made to the:
Workforce Board, 128 10th Ave. SW, Box 43105, Olympia, WA 98504
Web: wtb.wa.gov, Ph: 360-753-5662, Email address: wtechb@wtb.wa.gov
Program Outline
1. Understanding Health Care Systems
2. The Health Care Team
3. Legal and Ethical Issues
4. Communication/Cultural Diversity
5. Infection control
6. Safety and Body Mechanics
7. Emergency Care/Disaster Response
8. Human Needs and Development
9. Body Systems
10. Positioning and Moving
11. Admits/Discharges
12. The resident’s unit
13. Personal Care Skills
14. Basic Nursing Skills
15. Nutrition/Hydration
16. Bladder and Bowel Elimination
17. Acute and Chronic Conditions
18. Behavioral Care – Dementia, Confusion, Alzheimers
19. Mental Health and Illness
20. Death and Dying
21. Restorative Care
22. Self-Care
Program Description and Required Hours
This program requires a total of approximately 110 hours of instruction. 60 hours are
spent in the classroom, learning nursing assistant theory from lecture, videos, possible
special guest speaker, and skills practice.
The remaining 50 hours are spent in the clinical setting including time at a local long-term
care center.
Scheduled days will be determined for each class.
You must pass both parts of the instruction, both classroom and clinical, to complete the
program.
Homework is required. You can expect to spend time at home reading the textbook
chapters that are assigned and completing the accompanying workbook chapters. This is
an intensive 4 week theory/C N A skills class (not including the clinical portion), so please
understand that effort will be required to learn the material.
After completion of the program, you will receive a Certificate of Completion. You will
then be able to schedule and take the State exam. There will be 2 parts to the test. One is
a written test. The other will be based on skills demonstration. Details regarding these
exams will be given in class.
We will do all we can to help you pass the first time. Upon receiving your nursing
assistant certification, you will be eligible to work in long-term care, hospitals, clinics, and
a variety of other healthcare settings.
Program Facilities
The classroom is located at 5612 Ocean Beach Hwy, Suite 114, Longview, WA, 98632.
Equipment used for training includes life-size mannequins, hospital beds, vital sign tools
such as stethoscope and blood pressure cuffs, linen, wash basins, transfer belts,
wheelchair, walker, and other items you will encounter as a CNA.
Presently, the maximum number of students in the classroom can be up to 20.
There will be a 10 student to 1 instructor ratio in the clinical setting.
Admission Requirements
All students will be required to take an “admissions test”. You must be able to read,
write, and speak/understand English in order to enroll, and perform simple math
calculations.
You must also be able to pass a Washington State Patrol criminal background check.
Program Costs
Tuition: $650, payable at time of enrollment, or payment plan (see website)
Books:
$58.46 (Includes textbook and workbook) Available through school, if
desired.
Scrubs: Black or brown scrubs (available at Walmart, Uniform Express, other store, or
online) Price varies.
Comfortable, clean tennis shoes, clogs, or other. Check with instructor before purchase:
price varies
Blood pressure cuff & stethoscope: Available for purchase at the school, if desired $30+tax
Other costs: CPR certification, if needed - $56 through school
TB test – approx $18 – available at Workplace Wellness or your MD.
State exam fee - $110
Certification fee upon passing exam - $48
Grading
Description of evaluation methods and program requirements for passing:
Theory:
Methods of grading will include midterm, final examination, completion of workbook
pages & completion of 7 hours HIV training w/ test. The student must achieve 75% or
better in order to pass the course. Each evaluation piece is worth a certain number of
points. They are compiled and divided at the end of the theory portion to achieve a grade
status.
A
94-100%
A-
91-93%
B+
88-90%
B
85-87%
B-
82-84%
C+
79-81%
C
75-78
Below C is not passing.
You must attend all classes. A conference with the instructor will be required if this is
not possible and may result in non-completion of the class.
Clinical:
Satisfactory rating in all areas of clinical competencies is required. An unsatisfactory
rating in clinical will result in an incomplete or failing grade for the course.
A student who does not pass the clinical portion may be given the opportunity to attend
the next clinical class in order to achieve completion of the program. Each case will be
looked at individually.
For those students who are not passing the theory portion…we will work with you soon
enough to help you succeed. The ability to communicate is vitally important to this
profession. If you are having trouble, let us know right away.
Withdrawal/Termination and Refund Policy
The last day to withdraw, with a full refund, is the end of the second day after the class
starts. If withdrawal/termination occurs after the second day, refunds will be calculated
according to the following schedule:
If the student
completes this
amount of
training:
The school may
keep this
percentage of the
tuition cost:
One week or up to
10%, whichever is
less
10%
More than one week
or 10% whichever is
less but less than
25%
25%
25% through 50%
50%
More than 50%
100%
lf withdrawal/termination occurs during the clinical portion, the students will be given
the opportunity to complete the program during a later clinical class (within 3 months) at
no additional cost. No refunds can be issued at this time.
This will only be offered one time within 3 months from date of withdrawal/termination.
For periods of absence greater than 3 months, the class may have to be repeated with a
full tuition cost.
If refund is due, it will be disbursed within 30 days from date of withdrawal/termination.
Complaint/ Appeal Process
Students who have a complaint or who would like to appeal a termination decision must
request, in writing, an appointment for an interview with the school director. The written
request should include the following:
 Student’s full name and current address
 A statement of the concern including dates, times, instructors, and if applicable, other
students involved
 Date of complaint letter and signature of student
 Three dates in which the student would be available for a meeting with the school
director. These dates should be within 10 business days of the complaint.
The school director will notify the student, in writing, of the appointment date in which
the concerns or appeal will be addressed. Every effort will be made to bring an amicable
closure to the concern. Should it be necessary, a panel of instructors will hear the
concerns and will be asked to assist in bringing a resolution to concerns and/or appeals.
The student will be notified in writing, within five business days, of the outcome of the
meetings. Should the contract be canceled by either the student or the school, the last
date of attendance will be used as the date to calculate any refund in accordance with
the school’s refund policy. Nothing in this policy prevents the student from contacting the
Workforce Board (the state licensing agency) at 360.735.5662 at any time with the
concern or a complaint.
School Calendar and Class Schedules
The following holidays will be observed and classes will not be held:
New Years Day
Memorial Day
Independence Day
Thanksgiving
Christmas
Hours of operation for Administrative office are 9:00 a.m. to 3:00 pm ( by phone). For
class times, see website (www.cnalongview.com) or call 360-747-7716 or 360 – 425-7770.
New classes will be scheduled approximately every 7 weeks. Enrollment will be on a firstcome, first-serve basis. If class maximum is reached, then students will be encouraged to
enroll in the following class session.
Attendance Policy
Attendance is required for all classes. If illness or an emergency occurs, please call the
instructor and let that person know. If you must miss class, you will have to keep up with
the required reading and workbook pages. This will be crucial to your goal of passing the
state exam. Everyone is expected to attend all clinical days. If an emergency occurs or
illness, again, please call your instructor immediately and let that person know that you
will not be coming to clinical. An alternate day may be arranged, but not guaranteed,
depending on class schedules.
If 2 clinical days are missed, it will be necessary to withdraw from the scheduled class,
unless other arrangements for completion are available. There are no guarantees of
this. There will be no refunds at this point.
Code of Conduct and Dress
1.
2.
3.
4.
5.
Bring books to every class, including the little blue book.
Please arrive on time.
Breaks are scheduled per instructor decision.
Bring food and drinks so that class can continue, as scheduled.
Cell phones must be off and put away during class time. No texting allowed during
class times. You may use your cell phone during breaks.
6. Smoking allowed in designated areas only.
7. Mature behavior is expected of all students. The content of this class will cover
personal care and may be embarrassing for some. Your attitude must remain
professional throughout the time you are enrolled and attending this program.
If you think you may have a problem with this, please discuss with the program
director prior to starting this class.
Any instance of unsafe or inappropriate behavior may be grounds for immediate
dismissal and possible failure of the course.
8. Disruptive behavior will not be tolerated. Questions are always welcome. Please
understand that this is a serious class and you are being trained to care for others
who are ill and/or disabled. This is a very important responsibility. Your behavior in
class will be reflective of your performance on the job. Do not enroll in this program if
you cannot meet this requirement.
9. Any student with a medical issue, such as pregnancy or back problems, will need to
furnish the school with a doctor’s note that states your physical limitations.
10. Scrubs are to be worn to class. Clothing must not be low-cut or tight. Scrubs need to
cover all cleavage, both front and back. If you need to wear an undergarment or Tshirt to cover up, please do so. When we begin learning vital signs, everyone will be
asked to wear a tee-shirt to class, under the scrubs, for ease of placing a blood
pressure cuff.
11. When attending clinical, any piercings, other than small earrings, will have to be
removed. Make-up can be applied lightly.
12. Tatoos on arms will have to be covered during the clinical time while we are in the
facility.
13. Professional behavior in the clinical setting will be expected and required at all times.
Any unsafe or inappropriate behavior or actions may be grounds for immediate
dismissal and possible failure of the class. The clinical instructor and the program
director will make this decision.
Conditions for Termination from Program
Students may be terminated from the program for the following reasons:
1. Poor attendance without prior authorization or failing to inform instructor of
absence.
2. Continued poor academic and skill performance in class, after repeated discussion
and assistance from instructional personnel (greater than 2 times).
3. Continued disruptive behavior, to be determined by instructor, after repeated
discussions with instructional personnel.
4. Failure to pay tuition and obtain required items for instruction.
5. Failure to observe and abide by policy directives, after being spoken to by
instructor, either during class or clinical.
6. Any behavior that is considered unsafe or inappropriate related to direct patient
care. If this behavior is observed and deemed unsafe or inappropriate, the student
will be removed from the clinical setting immediately. A decision to issue a failing
status will be made by the clinical instructor and the program director.
The program director will notify the student in writing. The termination letter will contain
the date and the reason for termination from the program. It is the responsibility of the
student to inform appropriate lending parties, if applicable. Refunds will be disbursed
according to the refund schedule.
After Completion Practice Time
After you complete the program and before your state test, there will be scheduled times
during the week for practice of skills. This is encouraged but not required. It is in your
best interest to take advantage of these times to reinforce the skills that you have
learned, in preparation for taking your state test. Bring a partner with you. Your book,
workbook pages, and handouts that you will receive in class will help you study for the
written portion of the exam. Questions about these practice dates and times are
encouraged. Contact your instructor either by email or phone, if you have any.
During these open class times, you will need to focus on the skills practice. While
interaction with your partner is encouraged, this will not be a social time. We are
keeping the classroom open to give you the opportunity to reinforce what you learned so
you can pass your state test. Please treat this as a serious endeavor. Again, if you have
any questions regarding this time, contact the instructor. If you are not able to comply
with these statements of conduct, you may be asked to leave and come back when you
can.
Names and Credentials of Instructional Personnel
Marlene D Jones RN, MSN - Owner/Program Director/Classroom & Clinical Instructor
Ehren Burright RN
- Classroom & Clinical Instructor
Julie Miralles RN – Classroom & Clinical Instructor
Amy Newman – Instructional Aid
Rhonda Davis – Instructional Aid
Student Records
Student records will be kept by the school for 50 years. Should the school close for any
reason, student records will be forwarded to the Workforce Training and Education
Coordinating Board. A copy of a student’s record is available at any time to the
requesting student free of charge. This request must be in writing. A request form will be
available on the school’s website.
Contact Information
CNA School of Longview/Health Education Center LLC
P.O. Box 2488
5612 Ocean Beach Hwy, Suite 114
Longview, WA 98632
Ph: 360-747-7716/360-425-7770
Student Agreement and verification of having read the contents of this catalog
I have read the contents of the C N A School of Longview/Health Education Center
Policies/Catalog and understand the expectations of this program and agree to abide by
them.
If I do not abide by the rules of conduct and attendance, I may be asked to withdraw from
the program. I may or may not be entitled to a refund of tuition, depending on the date.
Signed ___________________________________________________
Date______________________________________________________