Department of Human Resources
OPSEU Job Description
Job Title:
Job Number:
NOC:
Band:
Department:
Supervisor Title:
Pub Services Coordinator
A-259
0631
6
Conferences & Hospitality Services
Director, Conferences & Hospitality Services
Last Reviewed:
January 31, 2014
Job Purpose
Under the supervision of the Director of Conference and Hospitality Services, the Pub Supervisor
bears primary responsibility for all general pub service operations, including food and beverage
provisions as well as providing on site supervision and support for student staff. Ensures
adherence to Liquor License Act (LLA), Alcohol and Gaming Commission of Ontario (AGCO)
guidelines, Campus Alcohol Policy and health and safety requirements as they pertain to pub
service operations.
Key Activities
Finance/Administration:
1. Generates sales reports from Aloha POS system on daily/weekly/monthly basis.
2. Ensures data from weekly sales reports has been input into tracking sheets on a
weekly basis to ensure proper sales tracking and budget management.
3. Reviews each shift deposit promptly and follows up on any inaccuracies with student
staff.
4. Checks pub cash float on a daily basis to ensure accuracy of funds.
5. Prepares weekly and monthly pub deposits and submits in advance of monthly
deadline to Administrative Assistant for completion.
6. Obtains Director approval and ensures all purchase expenses are in line with annual
pub budget prior to placing orders.
7. Responsible for ensuring that any purchases on department credit card are allocated
to proper accounts prior to submitting to Administrative Assistant for processing and
signature of Director. Has signing authority for Pub accounts.
8. Advises Administrative Assistant if money is required for Ceilie cash floats on a
regular basis.
9. Reviews and updates selling prices and product costs for pub food and beverage
items on a regular basis.
10. Reviews with Director the revenue and expenses for the pub operations on a
monthly basis to ensure good budget management
Job Number: A-259
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25%
Last updated: January 2014
11. Investigates and reviews with Director opportunities to reduce costs in relation to
proper budget management.
12. Responsible for Safe operation of University vehicles including conference van or
golf cart.
13. Responsible for any and all keys/access cards assigned or used in the conduct of job
duties
14. Regularly checks all related pub storage areas to ensure that they are safe and well
maintained.
15. Tracks and reports all health and safety incidents.
16. Communicates with the Central, College Cabinets, student clubs and groups, Student
Housing, Health Services, and Security on a regular basis to maintain relationships
and a knowledge and understanding of campus pub operations.
17. Ensures compliance with campus policies, including Fair Trade and Water Bottle
Free.
18. Actively participates in departmental meetings.
19. Other administrative duties as may be required.
Student Staff/Human Resources:
1. Assists in recruiting and hiring of student pub staff, including reviewing and updating
job descriptions, setting deadlines for hiring, training and interviewing, and ensuring
employment contracts are completed.
2. Assists with updating and implementing training materials and programming for
student staff regarding liquor license and alcohol service.
3. Trains pub staff on kitchen operations, menu preparation and general service
guidelines.
4. Ensures staff have completed Smart Serve and Safe Food Handlers training, as
required.
5. Conducts performance reviews and disciplines student pub staff, as required.
6. Generates and maintains weekly work schedules for student pub staff in a timely
manner to ensure appropriate staffing levels and availability during regular
operating hours.
7. Supervises student employees in their duties related to the Ceilie daily operations
and Ceilie event bookings and Thursday pub nights to ensure pub security, orderly
pub operations, and customer satisfaction.
8. Reports employee progress and any discipline issues to Director on regular basis
9. Ensures student staff are aware of and follow health and safety standards.
10. Ensures staff are aware of, and follow, all communication and incident reporting
procedures.
11. Reports bi-weekly labour to Administrative Assistant for student staff payroll
processing.
12. Assumes on call availability during operating hours and during special pub events.
20%
Sales and Marketing:
1. Assists with ongoing development of additional ways to promote the Ceilie as an
event venue and restaurant to increase revenues and maintain customer
satisfaction.
2. Ensures student staff follow through on these promotions.
10%
Job Number: A-259
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Last updated: January 2014
3. Ensures promotion of menu specials and/or new items are in place.
4. Responsible for confirming weekly pub themes per semester with input from staff,
students and student groups and cabinets.
5. Provides Administrative Assistant with information to keep Ceilie social media links
active and website updated.
6. Communicates with The Central and College Cabinets at the beginning of each
semester to determine possible special event bookings in the Ceilie or at alternate
campus pub locations, taking into consideration event calendar.
7. Assists with follow up and liaises with Director and Event Coordinator (Liquor
License) regarding pub and special event booking inquiries.
Food /Kitchen:
1. Inventories food on a weekly basis in order to track food usage and compare to food
sales.
2. Ensures food inventory data is entered into tracking system.
3. Places orders for all food items on a regular basis based on weekly consumption and
inventory counts.
4. Reviews par level inventories of food items based on menu requirements and
average sales each semester.
5. Reviews and updates menu item specifications and batch recipes at least annually to
ensure they are complete and accurate.
6. Maintains relationships with product vendors and updates any changes to contacts,
delivery or ordering details.
7. Makes changes to improve menu and menu items, as needed.
8. Establishes kitchen and food preparation, presentation and cleaning procedures, and
ensures staff adherence.
9. Responsible for receiving and signing for all food delivers.
10. Establishes proper storage and labelling of prepared food guidelines and ensures
staff are adhering.
11. Establishes regular schedule for checking and cleaning kitchen equipment, and
ensuring regular maintenance is carried out.
12. Ensures staff are completing food preparation on a daily and weekly basis, and
assists as needed.
13. Meets with health inspector, as needed.
25%
Liquor License/Alcohol:
1. Maintains an ongoing and up-to-date knowledge of LLA, AGCO Guidelines and
Campus Alcohol Policy as they relate to campus pub services. Ensures that staff and
clients are aware to ensure compliance.
2. Reviews with Director and Event Coordinator (Liquor License) which vendor products
will be available for sale.
3. Reports, by semester, alcohol transfer amounts to bar services.
4. Responsible for ensuring sufficient alcohol and supplies are available in the Ceilie on
daily and weekly basis.
5. Conducts weekly alcohol inventory.
6. Ensures data entry of weekly alcohol inventory is complete.
7. Submits paperwork on a regular basis for request alcohol product transfers from
Event Coordinator (Liquor License) to the pub.
20%
Job Number: A-259
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Last updated: January 2014
8. Ensures all appropriate liquor license signage is posted.
9. Meets with liquor inspector, as needed.
10. Generates and tracks incident reports and advises Director or Event Coordinator
(Liquor License) on a regular basis or as needed.
11. Consults with Director and Event Coordinator (Liquor License) to establish
appropriate and consistent alcohol selling prices.
Analytical Reasoning
Indicate degree of complexity or difficulty of thinking and reasoning required by the job. Provide a
relevant work example that is typical of roles and responsibilities of the job (i.e. not an occasional duty).
Decision Making
Indicate the degree of freedom to exercise initiative or act independently in making day- to-day decisions.
Provide a relevant work example that is typical of roles and responsibilities of the job (i.e. not an
occasional duty).
Impact
Indicate the impact or consequence to the department or University of typical actions or decisions taken by
the job incumbent. Provide a relevant work example that is typical of roles and responsibilities of the job
(i.e. not an occasional duty).
Education
College Diploma (3 year) in Hospitality.
Experience Required
1. Three years’ experience working in a licensed food service establishment, including
2 years of kitchen/food preparation experience and 1 year supervisory experience.
2. Smart Serve Certification required.
3. Must hold a valid Ontario Driver’s License – Class ‘G’ minimum.
4. Experience in creating and working with food menus.
5. Experience managing food and beverage product inventories.
6. Experience working in university/college pub operation definite asset.
7. Ability to communicate information in a clear, consistent and courteous manner.
8. Intermediate level computer skills.
9. Demonstrated knowledge of Liquor License Act and its application.
10. Experience with webpage development and maintenance is an asset.
11. Demonstrated commitment to customer service and continuous improvement.
12. Must be able to lift and carry up to 50 lbs.
13. Willingness and ability to work flexible hours, including evenings and weekends.
Job Number: A-259
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Last updated: January 2014
14. Must be available to work large campus events such as HOTT, Railjam, Dionysus,
(dates to be confirmed annually).
15. Criminal Records check may be required.
Responsibility for the Work of Others
Direct Responsibility
Student Employees
Indirect Responsibility
N/A
Communication
Indicate the title(s) of individuals internal and external to the University that the incumbent communicates
with on a regular basis. Provide a brief description of the purpose for communicating with these
individuals.
Internal
External
Motor/ Sensory Skills
Indicate the level of proficiency or precision in motor or sensory skills required by the job. Examples
include but are not limited to: small/large movement to operate machinery; coordinated movement;
equilibrium to maintain balance; dexterity to grasp, move, assemble objects or operate equipment;
hearing, sight, touch, smell, taste. Provide a brief description of tasks performed that require
motor/sensory skills.
Effort
Indicate the physical and/or mental demands of the position in the ordinary course of performing the role.
Examples include but are not limited to: lifting, moving, carrying, pushing/pulling, reaching, kneeling,
remaining motionless, sustained concentration or focus. Provide a brief description of the tasks
performed that are physically and/or mentally demanding.
Mental
Physical
Working Conditions
Job Number: A-259
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Last updated: January 2014
Indicate any physical and psychological conditions of the position that make the job unpleasant,
disagreeable and/or hazardous to health and well-being. Describe the nature, frequency and duration of
exposure.
Physical
Psychological
Job Description Approved by Human Resources (as per Article 17.1):
Name (print):
Signature:
Date:
Signatures - indicating that the job description has been read and understood:
Incumbent
Name (print):
Signature:
Date:
Immediate Supervisor:
Name (print):
Signature:
Date:
Department Head/ Dean:
Name (print):
Signature:
Date:
Job Number: A-259
Page 6 of 6
Last updated: January 2014