VCU Health System
Locations of VCU Health System:
MCV Campus (Downtown Richmond)
- Ambulatory Care Center
- Children’s Pavilion
- Critical Care Hospital
- Gateway Building
- Main Hospital
- Nelson Clinic
- North Hospital
- Patient and Visitor Parking Deck
- Virginia Treatment for Children
- West Hospital
Children’s Hospital of Richmond at VCU
VCU Baird Vascular Center
VCU Center for Advanced Health Management
VCU Center for Sleep Medicine
VCU Massy Center
VCU Parkinson’s and Movement Disorders Center
VCU Sports Medicine
Chesterfield and Tri-cities
- VCU Hayes E Willis Health Center
- MCV Physicians at Chesterfield Meadows
- MCV Physicians at Temple Avenue
More locations with multiple facilities and various services offered:
- Fredericksburg
- South Hill
- Stony Point
- West End
- Williamsburg
Major Components:
The VCU Health System has many components to it. I have selected a few major components
to the system and summarized the services offered.
1. VCU Main Hospital – 1250 E. Marshall St., Richmond Va.
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This is the primary inpatient clinical facility of the VCU Medical Center.
This hospital offers the following:
o Joint restoration Unit
o Neuroscience Unit (Neurology and Neurosurgery)
o Orthopedic Surgery Unit
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Cardiac Surgery Intensive Care Unit
Coronary Intensive Care Unit
Transplant Unit
Trauma Unit
Mother Infant Care Unit
Women’s Care Unit
Pediatric Inpatient Units (Acute, Progressive and Intensive Care)
Labor and Delivery Unit
Apheresis Unit
Respiratory Therapy
Transitional Care Unit
Cardiovascular Procedure Care Unit
Radiology
2. Critical Care Hospital - 1213 E Clay St. Richmond Va
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The Critical Care Hospital houses intensive care units for people who are
critically injured or critically ill, as well as for premature newborns and heart,
neurology, respiratory, cancer and burn patients. Each area is prepared for the
highest level of care, with advanced monitoring devices, mechanical ventilators
and all the necessary equipment for organ support.
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This Hospital Offers the following medical services:
o Neuroscience Intensive Care
o Cardiac Surgery Intensive Care
o Coronary Intensive Care
o Surgical Trauma Intensive Care
o VCU Evans- Hayes Burn Unit
o Acute Care Surgery
o Neonatal Intensive Care
o Medical Respiratory Intensive Care
o Acute Care Medicine
o Acute Care Oncology
3. North Hospital – 1300 E Marshall St. Richmond Va
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This hospital includes inpatient and outpatient clinical services for the VCU
medical center.
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This hospital offers the following medical services:
o Bone Marrow Transplant Inpatient Unit
o Progressive Care Medicine
o Bone Marrow Transplant Outpatient Clinic
o Radiology Recovery
o Dialysis
o VCU Center for Digestive Health
Adult Psychiatry
Palliative Care Unit
Medical Psychiatry
Brain Injury Rehabilitation
General Inpatient Rehabilitation
VCU Massey Cancer Center
 Cancer Rehabilitation
 Oncology Clinic
 Radiation Oncology
o Outpatient Speech Therapy
For the Hospitals, there are no posted hours of operation. Within the hospital, there are
many clinics and services that operate under normal business hours (8am – 5pm). For
more information, visit www.vcuhealth.org
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**See below for insurance and billing for the hospitals
4. Sports Medicine Center – 1300 W. Broad St. Richmond Va
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The Sports Medicine Center houses VCU Athletics, including athletic training
facilities, the SportsMED clinic and the Center for Sport Leadership at VCU. VCU
University Student Health Services, which is accredited by the Accreditation
Association for Ambulatory Health Care, is also located in the building.
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This facility includes the following services:
o Physical Therapy
o Post-op rehab instructions
o Outreach Athletic Training program
o Primary Care
o VCU RUN LAB
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Here is a list of participating health plans that are approved by VCU Health
System:
o Aetna (HMO, POS, PPO)
o Anthem (HMO, POS, PPO)
 COVA Care
 Healthkeepers
 KeyCare
o CIGNA (HMO, POS, PPO)
 VCU Choice Care
o CMI Octagon Workers Comp
o Corvel Workers Comp
o Coventry
o First Health
o Gateway Health Alliance
o Humana Commercial Only (through VHN)
o Key Risk Workers Comp
o MAMSI (HMO, POS, PPO)
 MDIPA
 Optimum Choice
 OneNet (Options PPO)
o Medicaid
 CareNet
 Healthkeepers Plus
 Optima Family Care
 Virginia Premier Health Plan
o Medicare – Traditional plan only
(Note: VCU Health System does not participate with Medicare Advantage
Plans)
o Multiplan
o Optima (HMO, POS, PPO)
o Private Healthcare Systems (PHCS)
o Southern Health (HMO, POS, PPO)
o Tricare (Tricare Prime, Tricare Standard and Tricare Extra)
o United Healthcare (HMO, POS, PPO)
o Virginia Health Network (VHN)
Hours of operation:
9am – 5 pm on Mon- Friday
Insurance and Billing at VCU Medical Center –
From www.vcuhealth.org- VCU Medical Center participates with most health insurance
plans. There are some plans that consider VCU Medical Center to be “out-of-network,” such
as out-of-state Medicaid plans and most Medicare Advantage plans. If your insurance plan
considers VCU Medical Center to be outside of their network, you may be responsible to
pay the total amount for your appointment or service.
Please be aware that health insurance plans do not pay for all health care services — even
those that your health care providers and you feel are necessary. You will be billed the total
amount for any appointment or service that your insurance plan does not cover. Some
insurance plans, such as Medicare, require that you sign a special form if your plan is not
likely to pay for a specific service or item. This form is your notification that you may be
responsible to pay the total amount.
Before each appointment, please contact your health insurance plan to find out:
 If VCU Medical Center is part of your insurance plan’s network
 If your appointment or service will be covered by your insurance plan
 If your appointment or service requires a referral from a primary care physician
 The amount you may need to pay
Financial Assistance by VCU Medical Center –
From www.vcuhealth.org Financial Assistance programs include:
 Discounts for self-pay patients are available with additional discounts for prompt
payments
 State-Sponsored Indigent Care Program provides free care to patients with income
below the Federal Poverty Level and a slide scale discount for patients with incomes
less than 200% of the Federal Poverty Level
 Virginia Coordinated Care Program provides added care coordination for indigent
patients in certain localities
 Medicaid and FAMIS programs, which are state insurance programs that assist with
payments for medical care if an individual meets certain criteria
Documents that may be required:
 Paycheck receipts (your last three pay stubs)
 Child support verification
 Unemployment verification
 Social Security income verification
 Current bank statement