Auditor’s compliance test checklist: single property
Questions are for auditors’ guidance only and further questions may be asked during establishment inspections.
No
Essential /
Desirable
Checklist for UUK Code Compliance
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
1) GENERAL
1.3
Desirable
H/FEEs should ensure that student representatives are fully involved in
review, complaints and other procedures integral to the administration of
this code.
1.4
Essential
All H/FEEs must make arrangements to publicise the existence of the
code to potential students in addition to advising students of the code
during the induction process to residential accommodation.
1.6
Desirable
H/FEEs should ensure that staff are appropriately trained in order to
deliver the standards required by the code including equality and
diversity.
2.1
Essential
Student residences and their contents as supplied by an establishment
must meet the requirements of all relevant health and safety regulations
and codes of practice. Certain special circumstances (e.g. legislation
relating to listed buildings) may justify a partial relaxation of these
requirements.
2.2
Essential
H/FEEs must make an analysis of the risk of such events as fire, outbreak
of disease or major breakdown of services and equipment and develop
procedures for dealing with them. The analysis and the procedures should
be documented (e.g. in risk registers) and should be readily available for
inspection.
2.3
Essential
Students must be given clear advice and information on what action is to
be taken in the event of an emergency e.g. how to access first aid
provision, relevant contact details and mechanisms for reporting incidents
and raising health and safety issues.
2.4
Essential
It must be a requirement in every tenancy or license agreement for the
student to maintain a reasonably safe environment for the H/FEEs
employees who may have to enter the premises e.g. ensuring the cables to
personal electrical equipment are safe.
2A Fire Safety
2.5
Essential
Information and advice must be provided to students at the beginning of
their period of occupation on such matters as:
1
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
2.51
Essential
Their role in the avoidance of fire risks.
2.52
Essential
Cooking and the safe use of cooking equipment.
2.53
Essential
Electrical safety – particularly voltage differences.
2.54
Essential
The dangers of using candles or storing flammable material.
2.55
Essential
Disciplinary action that may be taken if fire alarms or firefighting
equipment is miss-used.
2.6
Essential
Fire safety systems must be maintained in working order and regularly
tested in accordance with regulations relating to each particular piece of
equipment and each building type. The design and detail of systems in
existing buildings will be determined in accordance with a fire safety risk
assessment and in consultation with the fire authority or local authority as
appropriate. Specifically:
2.61
Essential
Fire alarm systems must be tested weekly at pre-arranged times (but see
paragraph xxi of the Code).
2.62
Essential
A record of fire alarm testing and inspection must be maintained.
2.63
Essential
At the beginning of their period of occupation students must be provided
with information on fire safety and good practice. Advice on action to be
taken in case of fire including fire containment procedures should be
prominently displayed.
2.64
Essential
Any fire extinguishing equipment provided must be properly maintained.
2.7
Essential
In order to ensure safe evacuation of properties in the event of fire, safe
access and egress (means of escape) must be maintained - including
corridors, landings, stairs and hallways. The means of fire escape internal and external - must be maintained and be available at all times.
The design and detail of systems in existing buildings will be determined
in accordance with a fire safety risk assessment and in consultation with
the fire authority or local authority as appropriate. Safety systems
include:
2.71
Essential
Emergency lighting.
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
2
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
2.72
Essential
Emergency secondary power supplies such as generators and battery
back- up systems.
2.73
Essential
Fire door integrity including door closures.
2.74
Essential
Automatic door release
2.75
Essential
Emergency escape ironmongery such as push bars must be regularly
tested in accordance with the appropriate British Standard.
2.8
Essential
Fire evacuation practices must be conducted at the beginning of each
academic year in accordance with arrangements for particular buildings
and fire detection systems and the local fire authority. A record must be
maintained.
2.9
Essential
Once a student with a disability (including those with a temporary
disability) is identified the H/FEE must undertake an assessment and put
in place any specific arrangements (e.g. personal evacuation plans) in
case of fire or other emergency.
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
mechanisms.
2B Electrical and Gas Supplies
2.10.
Essential
Except in the case of emergencies or essential maintenance, electricity
and gas supplies and lighting must be maintained without interruption.
Gas and electrical installations must be properly maintained and tested in
accordance with statutory gas and electrical safety requirements and
British Standards.
2.11
Essential
Where students need to operate controls for gas fired central heating, hot
water systems, and/or fixed electrical room heaters or appliances, simple
and precise instructions for their safety and efficient use must be
available.
Gas Installations
2.12
Essential
All gas supplies, distribution pipe work and gas fired appliances must
comply with the relevant gas safety regulations.
2.13
Essential
All gas appliances must have an annual gas safety check undertaken by a
Gas Safe registered gas installer. A copy of the safety certificate must be
available in accordance with the regulations.
Electrical Installations
2.14
Essential
All new electrical installations including fixed equipment must be
installed and all existing installations maintained in accordance with the
most recent version of the Institute of Electrical Engineers (IEE)
3
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
Regulations.
2.15
Essential
All building electrical installations must be inspected and tested in
accordance with statutory requirements, and the results recorded in an
appropriate register.
Lighting
2.16
Essential
Lighting must be provided in accordance with the Chartered Institution of
Building Services Engineers (CIBSE) recommendations. In study
bedrooms the recommended level of illumination may be achieved by the
use of local task lighting.
Portable Appliance Testing (PAT)
2.17
Essential
All portable appliances supplied by an H/FEE, or used in the premises by
H/FEE staff, must be inspected and maintained in accordance with an
establishments PAT policy. Where arrangements exist for the testing of
students’ personal electrical equipment these should be set down in the
PAT policy. The H/FEE must make students aware of the PAT policy,
and any procedure for having students personal electrical equipment
tested.
2.18
Essential
There must be a procedure for dealing with any potentially dangerous
personal electrical equipment. This might include labelling as unsafe, an
instruction to remove, or in extreme cases (subject to the terms of the
licence or tenancy), for example if there is a risk of fire or electrocution
removal to safe keeping or disabling. The students must be made aware
of the procedure and the action implemented.
Water Supplies
2.19
Essential
All premises must be provided with hot and cold water to appropriately
marked taps. Any cold water supply that is not drinkable should be
clearly identified.
Waste Water
2.20
Essential
All waste water must be removed via an appropriate trapped connection
to the sewerage system
Water Hygiene
2.21
Essential
Hot and cold water services must be installed, monitored and maintained
in accordance with the HSE and statutory public health requirements
including Legionella testing.
4
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
2C Security
Building and Room Security
2.22
Essential
H/FEE managed accommodation must be securable against intrusion. All
registered buildings must be subject to local security risk assessments,
with particular attention being paid to access control, surveillance of site
perimeter and securing ground and basement windows.
2.23
Essential
All main entrances and individual bedroom doors must be lockable, the
main entrance door being accessible by all student tenants of the building
and bedroom doors accessible only by the student occupant.
2.24
Essential
All basement, ground and first floor windows must be securable by the
student in order to deter theft and intrusion in student bedrooms.
Staff
2.25
Essential
All members of staff (including contractors) must be readily identifiable
whilst on the premises. There must be a record kept of staff accessing
bedrooms in the absence of the student.
2.26
Essential
Staff must be subject to vetting/checks in accordance to the institutions
policy formulated under the relevant legislation. Such policy to include
reference to contractors.
2.27
Essential
The procedures regarding the issuing of keys/access cards (including the
replacement of lost keys) must be clear and transparent and arrangements
for access in the event of lost keys etc must be set out in the students
welcome pack or equivalent.
Emergency Contacts/Procedures
2.28
Essential
Establishments must advise students of the procedure to follow in the
event of an emergency e.g. bomb alert, summoning an ambulance,
reporting a crime or suspicious behaviour.
CCTV
2.29
Essential
Wherever student residences are monitored by CCTV this must be
advised in the foyer or on the external entrance to the building.
Installation and operation must be in accordance with the relevant
regulations.
5
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
2D Kitchen Facilities, Food Storage, Washing Facilities, Furnishing, Cleaning Routines and other matters
Kitchen Facilities and Cooking Equipment
2.30.
Essential
Where provided all kitchen facilities must be maintained in good order
and repair with all equipment supplied in good working order. Facilities
for the preparation, cooking and storage of food must be appropriate to
the number of students using the facilities in accordance with local
authority published standards. User instructions must be available.
Food Storage
2.31
Essential
Cold storage provision must be made available within self-catering
properties
Bathroom, Toilet and Shower Areas
2.32
Essential
These areas must be provided with adequate ventilation and slip-resistant
flooring. All sanitary ware must be in good working order and free from
cracks and breaks. All toilets must be provided with fitted toilet seat.
Shower curtains or screens should be provided as appropriate.
Furnishing Quality
2.33
Desirable
Décor and furnishings should be provided and maintained in reasonable
condition. All furnishings provided must conform to the relevant
regulations.
2.34
Essential
All bedrooms must be fitted as a minimum with bed, mattress, worktop or
study desk, chair, curtains/blind, drawers/shelving, wardrobe and waste
receptacle.
Post and Mail
2.35
Essential
The H/FEE must put in place suitable arrangements for the receipt and
distribution of student mail. The arrangements should be set out in the
students welcome park or similar induction material. Distribution and
collection details should be made available. Students should be advised
of any arrangements for forwarding or redirecting mail after the end of
the tenancy/license period.
6
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
Approved Contractors
3.1
Essential
Where an H/FEE is directly responsible for repairs and maintenance these
must be carried out by appropriately identified H/FEE employed staff or
external approved contractors.
Fault/Defect Notification and Rectification
3.2
Essential
The H/FEE must provide students with information on how to report a
defect or fault, including out of office hours procedure and expected
response times from the service.
3.3
Desirable
The information should set down response times in the published
categories - the usual terminology will be: emergency, urgent and non
urgent. If response times are different for different locations this should
be made clear. Students should be kept informed or progress in rectifying
any reported defect and in particular any delay in meeting defined
response times e.g. if an initial visit is diagnostic or if batching of works
occurs.
3.4
Desirable
Where repairs or maintenance work is necessary due to damage caused
by residents or their guests, the residents should be notified of the total
cost and charges for the repair as soon as practicably possible.
Planned Maintenance
3.6
Desirable
All maintenance works should be undertaken so as to minimise
inconvenience to residents. This will not always be possible with
unplanned (reactive) maintenance. For planned maintenance 7 days
notice should normally be given to residents; endeavours should be made
to avoid sensitive periods such as examinations. For urgent work the
minimum notice should be 24 hours unless an emergency requires
immediate action.
3.7
Desirable
Grounds should be cleared of rubbish and litter on a regular basis and
kept tidy. Students should be encouraged to avoid causing, or adding
litter. Particular care should be taken to provide adequate and
appropriately located cigarette disposal bins.
Snow and Ice Clearance Policies
3.8
Desirable
Policies on snow and ice clearance should specify expected clearance
times and should be displayed in a communal area and/or on the
appropriate website where residences are part of a campus environment.
Residences in urban areas should display advice regarding the Local
7
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
Authorities responsibilities.
Energy efficiency
4.1
Essential
Adequate heating, lighting, hot water and ventilation must be provided, as
appropriate, for each bedroom, social space, kitchen, circulation space
(e.g. corridors, stair cases, entrance lobbies) and shower/bath room.
Energy Efficiency
4.2
Essential
H/FEEs must be able to demonstrate how they encourage residents and
staff to be environmentally responsible in their consumption of energy and
water.
Refuse Collection
4.3
Essential
Provision must be made for the collection of all domestic refuse generated
from residences. Details should be communicated to students and notices
on collection arrangements should be placed in appropriate common areas.
Pest Control
4.4
Desirable
Arrangements for reporting infestations should be made clear together
with the anticipated response times.
Recycling
4.5
Desirable
Where local authority or private recycling/reuse schemes exist, and where
it is viable to do so, the H/FEE should encourage residents to take
advantage of this provision. Details of recycling arrangements including
the location of recycling stations should be communicated to students and
contained in the H/FEEs environmental policy.
Transport and Travel
4.6
Essential
Residents must be advised of any car parking arrangements. The
information provided must also refer to the availability of bicycle and
motor cycle parking.
4.7
Desirable
Residents should be provided with details of access to public transport and
any designated safe walking routes.
8
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
5) LANDLORD AND TENANT RELATIONSHIP
5.1
Essential
H/FEEs must have a clear and coherent statement in place outlining the
relationship between the H/FEE, as landlord and the student, as tenant or
licensee.
5.2
Essential
A written contract must exist between the H/FEE and the student for the
provision of residential accommodation prior to the commencement of the
tenancy. This must be provided by the H/FEE and include reference to any
contractual terms and responsibilities of both the H/FEE and the student.
The H/FEE must provide the student with a copy of this residential
contract.
5.3
Essential
The terms of any contractual relationship and information on the
respective roles and responsibilities of the H/FEE and the student must be
made available to all prospective residents in advance of students entering
into a contractual relationship for residential accommodation.
5.4
Desirable
Establishments should return deposits held within 28 days of the end of the
tenancy.
5.5
Essential
The H/FEE must make available the following information:
5.51
Essential
Students must be advised of any cleaning schedules. These must include
which areas are cleaned, the frequency of cleaning, and any student
responsibility for cleaning of facilities in accordance with a service level
statement if applicable. All rooms must be prepared for the start of
occupancy in a clean and habitable way.
5.52
Essential
Laundry facilities where provided, must be maintained in good working
condition. Instructions, including fault reporting and emergency
procedures, must be made available.
5.53
Desirable
The relevant procedures for application and allocation of residential
accommodation including any application eligibility criteria.
5.54
Desirable
The total number of rooms available by type (i.e. single, en-suite and self
catering).
5.55
Desirable
The fees and charges for each type of available accommodation.
5.56
Desirable
The length of the contract period for each room type.
5.57
Desirable
Availability, if any, of car parking facilities and/or cycle storage.
5.58
Desirable
Payment schedules and options for payment, including any additional
costs that may be incurred by a resident (e.g. late payment charges, debt
9
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
pursuance charges, debt arrears penalties) and any discounts that may be
available and the terms under which these are offered.
5.59
Desirable
Damage deposits/caution fees: how any scheme operated by the H/FEE is
administered and specifically: how much is to be paid, what the money is
to be used for, and when/how balances are to be returned.
5.510
Desirable
The terms under which a student or H/FEE is able to terminate or cancel a
residential contract.
5.511
Desirable
The procedure for lodging a complaint about the residential
accommodation or management of the property, or ancillary services
provided by an H/FEE.
5.512
Desirable
Information concerning management's right of access to study bedrooms.
5.513
Desirable
Service level statements (SLS's) or equivalent: should set out schedules
and response times for any services which are required in each
establishment.
5.514
Desirable
The procedure for reporting a defect or requesting maintenance: including
who to contact.
5.6
Essential
Arrangements for access in the event of lost keys etc must be set out in the
students welcome pack or equivalent.
Induction Briefing
5.7
Essential
H/FEEs must hold an induction briefing, and/or provide relevant
information to students by way of literature or other e-induction processes
at the beginning of occupation. This must advise students that their
accommodation is covered by this code. It should also include specific
advice on issues such as health, safety (e.g. fire evacuation procedures),
welfare matters conduct and behaviour and guidance on communal living.
Management Contact Details
5.8
Essential
At the commencement of occupancy H/FEEs must provide students with
relevant contact details of duty officers/wardens/ security staff, student
representatives etc and also, as appropriate, any central accommodation
office, maintenance office or halls office.
Insurance Liabilities
5.9
Essential
H/FEEs must provide a statement outlining the extent of their own
insurance liabilities in respect of a student’s belongings and personal
items.
10
Auditor’s compliance test checklist: single property
No
Essential /
Desirable
Checklist for UUK Code Compliance
6.1
Essential
H/FEEs must provide information to students in respect of its provision
of welfare support, financial advice and counselling services, particularly
to the provision of accommodation. The information must also include
reference to services provided by the students union.
6.2
Essential
H/FEEs must ensure that residents have information on and access to out
of hours emergency support including contact details and procedures to
follow.
6.3
Essential
H/FEEs must encourage registration with the local health service or a
local GP or, where these exist, with their own medical services.
7.1
Essential
The H/FEE must demonstrate procedures to minimise and, deal with, any
anti-social behaviour by tenants or their visitors.
Details and
notes
Evidence
Received
Elements Achieved
Yes/No
Action
Conduct and Behaviour
7.2
Desirable
The H/FEE should encourage residents to act in a fit and proper manner
at all times, treat both the property and neighbours - fellow students, staff
and members of the local community - with due respect, regard and
consideration.
7.3
Essential
The H/FEE must make residents aware of the H/FEEs code of behaviour
and disciplinary procedures, and how it deals with any inappropriate
conduct of behaviour.
11
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
Comment /
Action
1) GENERAL
1.3
Desirable
H/FEEs should ensure that student representatives
are fully involved in review, complaints and other
procedures integral to the administration of this
code.
YES / NO
Comment
Doc
reference:
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
1.4
Essential
All H/FEEs must make arrangements to publicise
the existence of the code to potential students in
addition to advising students of the code during the
induction process to residential accommodation.
YES / NO
Comment
Doc
reference:
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
1.6
Desirable
H/FEEs should ensure that staff are appropriately
trained in order to deliver the standards required by
the code, including equality and diversity.
YES / NO
Comment
Doc
reference:
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2) HEALTH AND SAFETY STANDARDS AND PROCEDURES
2.1
Essential
Student residences and their contents as supplied by
an establishment must meet the requirements of all
relevant health and safety regulations and codes of
practice. Certain special circumstances (eg
legislation relating to listed buildings) may justify a
partial relaxation of these requirements.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.2
Essential
H/FEEs must make an analysis of the risk of such
events as fire, outbreak of disease or major
breakdown of services and equipment and develop
procedures for dealing with them. The analysis and
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
12
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
Comment /
Action
the procedures should be documented (e.g. in risk
registers) and should be readily available for
inspection.
2.3
Essential
Students should be given clear advice and
information on what action is to be taken in the event
of an emergency e.g. how to access first aid
provision, relevant contact details and mechanisms
for reporting incidents and raising health and safety
issues.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.4
Essential
It must be a requirement in every tenancy or licence
agreement for the student to maintain a reasonably
safe environment for the H/FEEs employees who
may have to enter the premises, eg ensuring the
cables to personal electrical equipment are safe.
YES / NO
Comment
Doc
reference:
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2A Fire Safety
2.5
Essential
Information and advice must be provided to students at the beginning of their period of occupation on such matters as:
2.51
Essential
Their role in the avoidance of fire risks
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.52
Essential
Cooking and the safe use of cooking equipment
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.53
Essential
Electrical safety – particularly voltage differences
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.54
Essential
The dangers of using candles or storing flammable
material
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
13
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
2.55
Essential
Disciplinary action that may be taken if fire alarms
or firefighting equipment is misused
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.6
Essential
Fire safety systems must be maintained in working order and regularly tested in accordance with regulations relating to each
particular piece of equipment and building type. The design and detail of systems in existing buildings will be determined in
accordance with a fire safety risk assessment and in consultation with the fire authority or local authority as appropriate.
Specifically:
2.61
Essential
Fire alarm systems must be tested weekly at prearranged times (but see paragraph xxi of the Code)
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.62
Essential
A record of fire alarm testing and inspection must be
maintained
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.63
Essential
At the beginning of their period of occupation
students must be provided with information on fire
safety and good practice. Advice on action to be
taken in case of fire including fire containment
procedures should be prominently displayed
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.64
Essential
Any fire extinguishing equipment provided must be
properly maintained
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.7
Essential
In order to ensure safe evacuation of properties in the event of fire, safe access and egress (means of fire escape) must be maintained
– including corridors, landings, stairs and hallways. The means of fire escape – internal and external – must be maintained and be
available at all times. The design and detail of systems in existing buildings will be determined in accordance with a fire safety risk
assessment and in consultation with the fire authority or local authority as appropriate. Safety systems include:
2.71
Essential
Emergency lighting
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
Comment /
Action
YES / NO
Comment
Doc
14
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
reference
reference
reference
reference
reference
2.72
Essential
Emergency secondary power supplies such as
generators and battery backup systems
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.73
Essential
Fire door integrity including door closures
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.74
Essential
Automatic door release mechanisms
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.75
Essential
Emergency escape ironmongery such as push bars
should be regularly tested in accordance with the
appropriate British Standard
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.8
Essential
Fire evacuation practices must be conducted at the
beginning of each academic year in accordance with
arrangements for particular buildings and fire
detection systems and the local fire authority. A
record must be maintained.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.9
Essential
Once a student with a disability (including those with
a temporary disability) is identified, the F/HEE must
undertake an assessment and put in place any
specific arrangements (e.g. personal evacuation
plans) n case of fire or other emergency.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
Comment /
Action
2B Electrical and gas supplies
2.10.
Essential
Except in the case of emergencies or essential
maintenance, electricity and gas supplies and lighting
must be maintained without interruption. Gas and
electrical installations must be properly maintained
15
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
2.11
Desirable /
Essential
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
and tested in accordance with statutory gas and
electrical safety requirements and British Standards.
reference
reference
reference
reference
reference
Where students need to operate controls for gas fired
central heating, hot water systems and/or fixed
electrical room heaters or appliances, simple and
precise instructions for their safety and efficient use
must be available.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Comment /
Action
Gas Installations
2.12
Essential
All gas supplies, distribution pipe work and gas fired
appliances must comply with the relevant gas safety
regulations.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.13
Essential
All gas appliances must have an annual gas safety
check undertaken by a Gas Safe registered gas
installer. A copy of the safety certificate must be
available in accordance with the regulations.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Electrical Installations
2.14
Essential
All new electrical installations including fixed
equipment must be installed and all existing
installations maintained in accordance with the most
recent version of the Institute of Electrical Engineers
(IEE) Regulations.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.15
Essential
All building electrical installations must be inspected
and tested in accordance with statutory requirements,
and the results recorded in an appropriate register.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Lighting
2.16
Essential
Lighting must be provided in accordance with the
Chartered Institution of Building Services Engineers
(CIBSE) recommendations. In study bedrooms the
recommended level of illumination may be achieved
by the use of local task lighting.
16
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
Comment /
Action
Portable Appliance Testing (PAT)
2.17
Essential
All portable appliances supplied by an H/FEE, or
used in the premises by H/FEE staff, must be
inspected and maintained in accordance with
establishment’s PAT policy. Where arrangements
exist for the testing of students’ personal electrical
equipment these should be set down in the PAT
policy. The H/FEE must make students aware of the
PAT policy and any procedure for having students’
personal electrical equipment tested.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.18
Essential
There must be a procedure for dealing with any
potentially dangerous personal electrical equipment.
This might include labelling as unsafe, an instruction
to remove, or, in extreme cases (subject to the terms
of the licence or tenancy), for example if there is a
risk of fire or electrocution, removal to safe keeping
or disabling. The students must be made aware of
the procedure and the action implemented.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
Water Supplies
2.19
Essential
All premises must be provided with hot and cold
water to appropriately marked taps. Any cold water
supply that is not drinkable should be clearly
identified.
Waste Water
2.20
Essential
All waste water must be removed via an appropriate
trapped connection to the sewerage system
Water Hygiene
2.21
Essential
Hot and cold water services must be installed,
monitored and maintained in accordance with the
HSE and statutory public health requirements
including Legionella testing.
17
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
reference
reference
reference
reference
reference
Comment /
Action
2C Security
Building and room security
2.22
Essential
H/FEE managed accommodation must be securable
against intrusion. All registered buildings must be
subject to local security risk assessments, with
particular attention being paid to access control,
surveillance of site perimeter and securing ground
and basement windows.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.23
Essential
All main entrances and individual bedroom doors
must be lockable, the main entrance door being
accessible by all student tenants of the building and
bedroom doors accessible only by the student
occupant.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.24
Essential
All basement, ground and first floor windows must
be securable by the student in order to deter theft and
intrusion in student bedrooms.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Staff
2.25
Essential
All members of staff, including contractors must be
readily identifiable whilst on the premises. There
must be a record kept of staff accessing bedrooms in
the absence of the student.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.26
Essential
Staff should be subject to vetting/checks in
accordance with the institution’s policy formulated
under the relevant legislation. Such policy to include
reference to contractors.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.27
Essential
The procedures regarding the issuing of keys / access
cards (including the replacement of lost keys) must
be clear and transparent and arrangements for access
in the event of lost keys etc must be set out in the
students’ welcome pack or equivalent.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
18
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Comment /
Action
Emergency contacts / procedures
2.28
Essential
Establishments must advise students of the
procedures to follow in the event of an emergency,
eg bomb alert, summoning an ambulance, reporting a
crime or suspicious behaviour.
CCTV
2.29
Essential
Wherever student residences are monitored by
CCTV this must be advised in the foyer or on the
external entrance to the building. Installation and
operation will be in accordance with the relevant
regulations.
2D Kitchen facilities, food storage, washing facilities, furnishing, cleaning routines and other matters
Kitchen facilities and cooking equipment
2.30.
Essential
Where provided, all kitchen facilities must be
maintained in good order and repair with all
equipment supplied in good working order. Facilities
for the preparation, cooking and storage of food must
be appropriate to the number of students using the
facilities, in accordance with local authority
published standards. Users’ instructions must be
available.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Food Storage
2.31
Essential
Cold storage provision must be made available
within self-catering properties.
Bathroom, toilet and shower areas
2.32
Essential
These areas must be provided with adequate
ventilation and slip-resistant flooring. All sanitary
ware must be in good working order and free from
cracks and breaks. All toilets must be provided with
fitted toilet seat. Shower curtains or screens should
19
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
Comment /
Action
be provided as appropriate.
Furnishing quality
2.33
Desirable
Décor and furnishings should be provided and
maintained in reasonable condition. All furnishings
provided must conform to the relevant regulations.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
2.34
Essential
All bedrooms must be fitted as a minimum with bed,
mattress, worktop or study desk, chair, curtains/blind,
drawers/shelving, wardrobe and waste receptacle.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
YES / NO
Comment
Doc
Post/Mail
2.35
Essential
The H/FEE must put in place suitable arrangements
for the receipt and distribution of student mail. The
arrangements should be set out in the students
welcome pack or similar induction material.
Distribution and collection details should be made
available. Students should be advised of any
arrangements for forwarding or redirecting mail after
the end of the tenancy / licence period.
3) REPAIR AND MAINTENANCE MANAGEMENT
Approved contractors
3.1
Essential
Where an H/FEE is directly responsible for repairs
and maintenance these must be carried out by
appropriately identified H/FEE employed staff or
external approved contractors.
Fault / defect notification and rectification
3.2
Essential
The H/FEE must provide students with information
on how to report a fault/defect, including out of hours
procedure and expected response times from the
service.
20
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
reference:
reference
reference
reference
reference
3.3
Desirable
The information should set down response times in
the priority categories – the usual terminology will
be: emergency, urgent and non urgent. If response
times are different for different locations this should
be made clear. Students should be kept informed of
progress in rectifying any reported defect and in
particular any delay in meeting defined response
times, eg if an initial visit is diagnostic or if batching
of work occurs.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
3.4
Desirable
Where repairs or maintenance work is necessary due
to damage caused by residents or their guests, the
residents should be notified of the total cost and
charges for the repair as soon as practicably possible.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Comment /
Action
Planned maintenance
3.6
Essential
All maintenance works should be undertaken so as to
minimise inconvenience to residents. This will not
always be possible with unplanned (reactive)
maintenance. For planned maintenance 7 days notice
should normally be given to residents; endeavours
should be made to avoid sensitive periods such as
examinations. For urgent work the minimum notice
should be 24 hours unless an emergency requires
immediate action.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
3.7
Desirable
Grounds should be cleared of rubbish and litter on a
regular basis and kept tidy. Students should be
encouraged to avoid causing, or adding to, litter.
Particular care should be taken to provide adequate
and appropriately located cigarette disposal bins.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Snow and ice clearance policies
3.8
Desirable
Policies on snow and ice clearance should specify
expected clearance times and should be displayed in
a communal area and /or on the appropriate website
where residences are part of a campus environment.
21
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
Comment /
Action
Residences in urban areas should display advice
regarding the local authority’s responsibilities.
4) ENVIRONMENTAL QUALITY
Energy efficiency
4.1
Essential
Adequate heating, lighting, hot water and
ventilation must be provided, as appropriate, for
each bedroom, social space, kitchen, circulation
space (eg corridors, staircases, entrance lobbies)
and shower/bath room.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
4.2
Essential
H/FEEs must be able to demonstrate how they
encourage residents and staff to be environmentally
responsible in their consumption of energy and
water.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference:
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Refuse collection
4.3
Essential
Provision must be made for the collection of all
domestic refuse generated from residences. Details
should be communicated to students and notices on
collection arrangements should be placed in
appropriate common areas.
Pest control
4.4
Desirable
Arrangements for reporting infestations should be
made clear, together with the anticipated response
times.
Recycling
4.5
Desirable
Where local authority or private recycling/reuse
schemes exist, and where it is viable to do so, the
H/FEE should encourage residents to take
advantage of this provision. Details of recycling
arrangements including the location of recycling
stations should be communicated to students and
22
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
Comment /
Action
contained in the H/FEE’s environmental policy.
Transport and travel
4.6
Essential
Residents must be advised of car parking
arrangements.
The information provided must also refer to the
availability of bicycle and motor cycle parking.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
4.7
Desirable
Residents should be provided with details of access
to public transport and any designated safe walking
routes.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5) LANDLORD AND TENANT RELATIONSHIP
5.1
Essential
H/FEEs must have a clear and coherent statement in
place outlining the relationship between the H/FEE,
as landlord, and the student, as tenants or licensees.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.2
Essential
A written contract must exist between the H/FEE
and the student for the provision of residential
accommodation, prior to the commencement of the
tenancy. This must be provided by the H/FEE and
include reference to any contractual terms and
responsibilities of both the H/FEE and the student.
The H/FEE must provide the student with a copy of
this residential contract.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.3
Essential
The terms of any contractual relationship and
information on the respective roles and
responsibilities of the H/FEE and the student must be
made available to all prospective residents in
advance of students entering into a contractual
relationship for residential accommodation.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.4
Desirable
Establishments should return deposits held within 28
days of the end of the tenancy
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
23
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
Doc
reference
Doc
reference
Doc
reference
Doc
reference
Doc
reference
5.5
Essential
The H/FEE must make available the following information:
5.5.1
Essential
Students must be advised of cleaning schedules.
These must include which areas are cleaned, the
frequency of cleaning and any student responsibility
for cleaning of facilities in accordance with a service
level statement, if applicable. All rooms must be
prepared for the start of occupancy in a clean and
habitable way.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.5.2
Essential
Laundry facilities, where provided, must be
maintained in good working condition. Instructions,
including fault reporting and emergency procedures,
must be made available.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.53
Desirable
The relevant procedures for application and
allocation of residential accommodation including
any application eligibility criteria.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.54
Desirable
The total number of rooms available, by type (ie
single, ensuite, self-catering)
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.55
Desirable
The fees and charges for each type of available
accommodation
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.56
Desirable
The length of the contract period for each room type.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.57
Desirable
Availability, if any, of parking facilities and cycle
YES / NO
YES / NO
YES / NO
YES / NO
YES / NO
Comment /
Action
24
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
storage
Comment
Doc
reference
Comment
Doc
reference
Comment
Doc
reference
Comment
Doc
reference
Comment
Doc
reference
5.58
Desirable
Payment schedules and options for payment,
including any additional costs that may be incurred
by a resident (e.g. late payment charges, debt
pursuance charges, debt arrears penalties) and any
discounts that may be available and the terms under
which these are offered.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.59
Desirable
Damage deposits / caution fees: how any scheme
operated by the H/FEE is administered and
specifically: how much is to be paid, what the
money is to be used for, and when/how balances are
to be returned
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.510
Desirable
The terms under which a student or H/FEE is able to
terminate or cancel a residential contract
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.511
Desirable
The procedure for lodging a complaint about the
residential accommodation or management of the
property, or ancillary services provided by an
H/FEE.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.512
Desirable
Information concerning management’s right of
access to study bedrooms.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.513
Desirable
Service level statements (SLSs) or equivalent: should
set out schedules and response times for any services
which are required in each establishment.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
5.514
Desirable
The procedure for reporting a defect or requesting
maintenance: including who to contact.
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
Comment /
Action
25
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
5.6
Desirable /
Essential
Essential
Checklist requirement
Arrangements for access in the event of lost keys etc
must be set out in the students’ welcome pack or
equivalent.
Property 1
Property 2
Property 3
Property 4
Property 5
Doc
reference
Doc
reference
Doc
reference
Doc
reference
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
YES / NO
Comment
Comment /
Action
Induction briefing
5.7
Essential
H/FEEs must hold an induction briefing, and/ or
provide relevant information to students by way of
literature or other e-induction processes at the
beginning of occupation. This must advise students
that their accommodation is covered by this code. It
should also include specific advice on issues such as
health, safety (e.g. fire evacuation procedures)
welfare matters, conduct and behaviour and guidance
on communal living.
Management contact details
5.8
Essential
At the commencement of occupancy, H/FEEs must
provide students with relevant contact details of duty
officers / wardens / security staff, student
representatives, etc and also, as appropriate, any
central accommodation office, maintenance office or
halls office.
Insurance liabilities
5.9
Essential
H/FEEs must provide a statement outlining the
extent of their own insurance liabilities in respect of
a student’s belongings and personal items.
6) HEALTH AND WELLBEING
6.1
Essential
H/FEEs must provide information to students in
respect of its provision of welfare support, financial
26
Auditor’s compliance test checklist: multiple properties
(add or delete columns depending upon number of properties audited)
No
Desirable /
Essential
Checklist requirement
Property 1
Property 2
Property 3
Property 4
Property 5
advice and counselling services, particularly to the
provision of accommodation. The information may
also include reference to services provided by the
students union.
Doc
reference
Doc
reference
Doc
reference
Doc
reference
Doc
reference
6.2
Essential
H/FEEs must ensure that residents have information
on and access to out of hours emergency support
including contact details and procedures to follow.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
6.3
Essential
H/FEEs must encourage registration with the local
health service or a local GP or, where these exist,
with their own medical services.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
The H/FEE should encourage residents to act in a fit
and proper manner at all times, treat both property
and neighbours - fellow students, staff and members
of the local community – with due respect, regard
and consideration.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
The H/FEE must make residents aware of the
H/FEE’s code of behaviour and disciplinary
procedures, and how it deals with any inappropriate
conduct of behaviour.
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
YES / NO
Comment
Doc
reference
Comment /
Action
7) ANTI SOCIAL BEHAVIOUR AND DISCIPLINARY PROCEDURES
7.1
Essential
The H/FEE must demonstrate procedures to minimise
and deal with any anti-social behaviour by tenants or
their visitors.
Conduct and behaviour
7.2
Desirable
7.3
Essential
27
Summary of compliance testing
No
Code
Ref
Abbreviated
Description
Essential/
Desirable
Property 1
Property 2
Property 3
Property 4
Property 5
1
1.3
Student representation
Desirable
Yes
Yes
Yes
Yes
Yes
2
1.4
Publicise the code
Essential
Yes
Yes
Yes
Yes
Yes
3
1.6
Staff training
Desirable
Yes
Yes
Yes
Yes
Yes
4
2.1
Health & safety
regulations
Essential
Yes
Yes
Yes
Yes
Yes
5
2.2
Risk analysis
Essential
Yes
Yes
Yes
Yes
Yes
6
2.3
Advice re emergency
actions
Essential
Yes
Yes
Yes
Yes
Yes
7
2.4
Safe environment
Essential
Yes
Yes
Yes
Yes
Yes
2.5
Fire risk info:
8
2.51
 Avoiding risks
Essential
Yes
Yes
Yes
Yes
Yes
9
2.52
 Cooking
Essential
Yes
Yes
Yes
Yes
Yes
10
2.53
 Electrical safety –
voltage
Essential
Yes
Yes
Yes
Yes
Yes
11
2.54
 Candles / flammable
material
Essential
Yes
Yes
Yes
Yes
Yes
12
2.55
 Misuse of fire
alarms
Essential
Yes
Yes
Yes
Yes
Yes
2.6
Fire extinguishers:
13
2.61
 Fire alarm testing
Essential
Yes
Yes
Yes
Yes
Yes
14
2.62
 Records of fire
alarm tests
Essential
Yes
Yes
Yes
Yes
Yes
15
2.63
 Fire safety advice
Essential
Yes
Yes
Yes
Yes
Yes
16
2.64
 Fire extinguisher
maintenance
Essential
Yes
Yes
Yes
Yes
Yes
17
2.7
Safe evacuation
Essential
Yes
Yes
Yes
Yes
Yes
18
2.71
Emergency lighting
Essential
Yes
Yes
Yes
Yes
Yes
19
2.72
Generators and
batteries
Essential
Yes
Yes
Yes
Yes
Yes
20
2.73
Fire door integrity
Essential
Yes
Yes
Yes
Yes
Yes
21
2.74
Automatic door
release
Essential
N/A
N/A
N/A
N/A
N/A
22
2.75
Emergency escape
ironmongery
Essential
Yes
Yes
Yes
Yes
Yes
23
2.8
Fire evacuation
practices
Essential
Yes
Yes
Yes
Yes
Yes
24
2.9
Students with
disabilities
Essential
Yes
Yes
Yes
Yes
Yes
25
2.10
Electrical, light and
gas maintenance
Essential
Partly
Yes
Yes
Yes
Yes
28
Summary of compliance testing
No
Code
Ref
Abbreviated
Description
Essential/
Desirable
Property 1
Property 2
Property 3
Property 4
Property 5
26
2.11
Gas / electric / water
instructions
Essential
Yes
Yes
Yes
Yes
Yes
27
2.12
Gas supply regulations
Essential
No
Yes
Yes
N/A
Yes
28
2.13
Annual gas safety
check
Essential
No
Yes
Yes
N/A
Yes
29
2.14
Electricity IEE
maintenance
Essential
Yes
Yes
Yes
Yes
Yes
30
2.15
Electricity IEE checks
Essential
Yes
Yes
Yes
Yes
Yes
31
2.16
Lighting
Essential
Yes
Yes
Yes
Yes
Yes
32
2.17
Portable appliance
testing
Essential
Yes
Yes
Yes
Yes
Partly
33
2.18
Dangerous equipment
Essential
Yes
Yes
Yes
Yes
Yes
34
2.19
Water supplies
Essential
Yes
Yes
Yes
Yes
Yes
35
2.20
Waste water
Essential
Yes
Yes
Yes
Yes
Yes
36
2.21
Water hygiene
Essential
Yes
Yes
Yes
Yes
Yes
37
2.22
Room security
Essential
Yes
Yes
Yes
Yes
Yes
38
2.23
Lockable
Essential
Yes
Yes
Yes
Yes
Yes
39
2.24
Windows securable
Essential
Yes
Yes
Yes
Yes
Yes
40
2.25
Staff identifiable
Essential
Yes
Yes
Yes
Yes
Yes
41
2.26
Staff vetting checks
Essential
Yes
Yes
Yes
Yes
Yes
42
2.27
Issue of keys
Essential
Yes
Yes
Yes
Yes
Yes
43
2.28
Emergency
procedures
Essential
Yes
Yes
Yes
Yes
Yes
44
2.29
CCTV
Essential
Yes
Yes
Yes
Yes
Yes
45
2.30
Kitchen
Essential
Yes
Yes
Yes
Yes
Yes
46
2.31
Food storage
Essential
Yes
Yes
Yes
Yes
Yes
47
2.32
Bathroom / toilet /
shower
Essential
Yes
Partly
Yes
Yes
Yes
48
2.33
Furnishing quality
Desirable
Yes
Partly
Yes
Yes
Yes
49
2.34
Furniture items
Essential
Yes
Partly
Yes
Yes
Yes
50
2.35
Post / mail
Essential
Yes
Yes
Yes
Yes
Yes
51
3.1
Repairs – approved
contractors
Essential
Yes
Yes
Yes
Yes
Yes
52
3.2
Reporting defects
Essential
Partly
Partly
Partly
Partly
Partly
53
3.3
Response times
Desirable
Yes
Yes
Yes
Yes
Yes
54
3.4
Damage costs
Desirable
Yes
Yes
Yes
Yes
Yes
55
3.6
Planned maintenance
notice
Desirable
Yes
Yes
Yes
Yes
Yes
56
3.7
Litter clearance
Desirable
Yes
Yes
Yes
Yes
Yes
29
Summary of compliance testing
No
Code
Ref
Abbreviated
Description
Essential/
Desirable
Property 1
Property 2
Property 3
Property 4
Property 5
57
3.8
Snow and ice
clearance
Desirable
Yes
Yes
Yes
Yes
Yes
58
4.1
Adequate heat, light,
water, ventilation
Essential
Yes
Yes
Yes
Yes
Yes
59
4.2
Energy efficiency
Essential
Yes
Yes
Yes
Yes
Yes
60
4.3
Refuse collection
Essential
Yes
Yes
Yes
Yes
Yes
61
4.4
Pest control
Desirable
Yes
Partly
Yes
Yes
Yes
62
4.5
Recycling
Desirable
Yes
Partly
Yes
Yes
Yes
63
4.6
Car parking
Essential
Yes
Yes
Yes
Yes
Yes
64
4.7
Public transport
Desirable
Yes
Partly
Yes
Yes
Yes
65
5.1
H/FEE and tenant
relationship
Essential
Yes
Yes
Yes
Yes
Yes
66
5.2
Residential contract
and responsibilities
Essential
Yes
Yes
Yes
Yes
Yes
67
5.3
Residential contract
and responsibilities in
advance
Essential
Yes
Yes
Yes
Yes
Yes
68
5.4
Deposits
Desirable
N/A
N/A
N/A
N/A
N/A
5.5
Information available:
69
5.51
 Cleaning
Essential
Yes
Yes
Yes
Yes
Yes
70
5.52
 Laundry facilities
Essential
Yes
Yes
Yes
Yes
Yes
71
5.53
 Application and
allocation
Desirable
Yes
Yes
Yes
Yes
Yes
72
5.54
 Number and type of
room
Desirable
Yes
Yes
Yes
Yes
Yes
73
5.55
 Fees and charges
Desirable
Yes
Yes
Yes
Yes
Yes
74
5.56
 Length of contract
Desirable
Yes
Yes
Yes
Yes
Yes
75
5.57
 Car parking / cycle
storage
Desirable
Yes
Yes
Yes
Yes
Yes
76
5.58
 Payment schedules
and options
Desirable
Yes
Yes
Yes
Yes
Yes
77
5.59
 Damage deposits
Desirable
Yes
Yes
Yes
Yes
Yes
78
5.510
 Termination and
cancellation
Desirable
Yes
Yes
Yes
Yes
Yes
79
5.511
 Complaints
Desirable
Yes
Yes
Yes
Yes
Yes
80
5.512
 Access to study
bedrooms
Desirable
Yes
Yes
Yes
Yes
Yes
81
5.513
 Service level
statements
Desirable
Yes
Yes
Yes
Yes
Yes
82
5.514
 Defect reporting
Desirable
Yes
Yes
Yes
Yes
Yes
30
Summary of compliance testing
No
Code
Ref
Abbreviated
Description
Essential/
Desirable
Property 1
Property 2
Property 3
Property 4
Property 5
83
5.6
Access for lost keys
Essential
Yes
Yes
Yes
Yes
Yes
84
5.7
Induction briefing
Essential
Yes
Yes
Yes
Yes
Yes
85
5.8
Contact details
Essential
Yes
Yes
Yes
Yes
Yes
86
5.9
Insurance liabilities
Essential
Yes
Yes
Yes
Yes
Yes
87
6.1
Welfare support
Essential
Yes
Yes
Yes
Yes
Yes
88
6.2
Out of hours support
Essential
Yes
Yes
Yes
Yes
Yes
89
6.3
Health registration
Essential
Yes
Yes
Yes
Yes
Yes
90
7.1
Anti-social behaviour
Essential
Yes
Yes
Yes
Yes
Yes
91
7.2
Conduct
Desirable
Yes
Yes
Yes
Yes
Yes
92
7.3
Behaviour
Essential
Yes
Yes
Yes
Yes
Yes
31