HUMAN RELATIONS HRPO 1311 - Lone Star College System

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HUMAN RELATIONS IN
ORGANIZATIONS
HRPO 1311
Instructor: _____________________________________
Phone:
_____________________________________
Email:
_____________________________________
Office: ______________ Fax: _____________________
Prerequisite: None
Credit: 3 Semester Hours
Materials Needed: Human Relations in Organizations, 7th Edition, by Robert
N.Lussier, McGraw Hill Publishers.
DISC Classic Profile C-888
Course Description and Objectives:
Practical application of the principles and concepts of the behavioral sciences to
interpersonal relationships in the business and industrial environment.
Course Content
1. Individual Behavior: needs, perception, and learning.
2. Motivation: motivational theories and application.
3. Job-Related Problems: conflict, stress, and counterproductive people.
4. Group Dynamics: roles, effectiveness, and dynamics.
5. Leadership: theories, application.
6. Communications: skills, listening, barriers, improving.
Learning Outcomes
In order to accomplish the above objectives, it will be necessary for the student to meet the
following skills and objectives:
1. Analyze and apply the various theories relating to the field of human relations.
2.
3.
Review/appraise current and historical issues within the field of human relations.
Analyze various leadership/supervision styles and their effects on employee morale and
productivity during group discussions.
4.
5.
6.
Explore the impact of technology on individuals within and outside the work environment.
Debate the social/ethical issues of employee development, appraisal and rewards.
Through simulation and discussion, discover ways to effectively manage change and resolve
interpersonal conflict.
7. Research and present the international aspects of human relations in a variety of cultural settings.
8. Evaluate the significance of both the formal and informal organizational structure.
9. Contribute to group discussions of economics.
10. Discuss, and through interactions, understand group dynamics such as norms, behaviors,
characteristics, and motivational techniques.
Statement of Foundation Skills and Workplace Competencies (SCANS Skills)
The Lone Star College System is committed to preparing every student with the
knowledge and skills needed to succeed in today’s dynamic work environment. Towards
this end, the following foundation skills and workplace competencies have been
designed into the curriculum for this course:
Foundation Skills
 Demonstrates Basic Skills – Reading (F1), Writing (F2), Listening (F4),
Speaking (F5)
 Demonstrates Thinking Skills – Creative (F6), Decision making (F7), Problem
solving (F8), Seeing things through the minds eye (F9), Knowing how to learn
(F10), Reasoning (F11)
 Exhibits Personal Qualities – Responsibility (F12), Self-esteem (F13), Social
(F14), Self-management (F15), Integrity / Honesty (F16)




Workplace Competencies
Manages Resources – Allocates time (C1), Allocates money (C2), Allocates
material and facility resources (C3), Allocates human resources (C4)
Exhibits Interpersonal Skills – Participates as team member (C5), Teaches
others (C6), Exercises leadership (C8), Negotiates to arrive at decisions (C9),
Works with cultural diversity (C10)
Manages Information – Acquires and evaluates (C11), Organizes and
maintains (C12), Interprets and Communicates (C13)
Uses Systems and Technology – Understands systems (C15), Monitors and
corrects performance (C16), Improves and designs systems (C17), Applies
technology to task (C19), Maintains and troubleshoots (C20)
Means of Assessment
Means of Assessment will be determined by your instructor. Please see the attached Syllabus Addendum
if your instructor has provided one.
Evaluation Policies and Procedures
Your instructor will supply detailed testing and grading procedures. If you stop attending class, you must
withdraw at the Admissions Office before the official drop date. Failure to do so will result in a grade of
‘F’ for the course.
Attendance and Participation Policies
Class attendance is important. Generally, the course material is covered in the textbooks; however,
lectures and small group exercises augment and clarify the textbook material. You are encouraged to get
to know your fellow students in order to have a source for lecture notes and handouts if you cannot attend
a class session.
Students are expected to assume the responsibility for learning. Your instructor will assist you, but the
actual responsibility rests with you. Students are also expected to devote their energy to attaining the
skills and knowledge required for their particular career goals.
The Lone Star College System Policy & Procedure Manual [Student Conduct, Section 562.0ld] states,
“Disruptive activity that hinders other students’ learning or deters an instructor from effective teaching
will not be tolerated under any circumstances.”
To provide equal-opportunity learning situation for all students enrolled in this class, children are not
allowed in the labs or classrooms.
Academic Integrity
The college’s academic integrity policy states, the Lone Star College System is committed to a high
standard of academic integrity in the academic community. In becoming a part of the academic
community, students are responsible for honesty and independent effort. Failure to uphold these standards
includes, but is not limited to, the following:
1. Plagiarizing written work projects.
2. Cheating on exams or assignments.
3. Collusion on an exam or project.
4. Misrepresentation of credentials or prerequisites when registering for a course.
Virus Protection
The college will not be held liable for any corruption of data caused by virus contamination. The college
computers are regularly screened and are protected against computer viruses to the best of our ability.
However, we do not guarantee that viruses do not exist on our systems. Procedures are in place in all labs for
you to scan your diskettes. It is your responsibility to protect your data from corruption due to viruses.
Student Services
Library
The Library at each college provide print and non-print resources and services for students. The materials have
been selected to serve the curricular, vocational, and recreational needs of the college community. Each college
provides computer access to a variety of information in electronic form including bibliographic indexes to
journals, Internet resources, and multimedia publications.
Learning Support Centers
Learning Support Center at each college provide print and audio-visual materials as well as tutorial
assistance and computer labs for students who need academic support services. Materials from other
disciplines are available in each center including reading, writing, math and college study skills.
Internet & E-mail
The Lone Star College System provides computing and network resources to students. Students are encouraged
to use the computers, software packages, and electronic mail (e-mail), for educational or System-related
activities and to facilitate the efficient exchange of useful information. However, the equipment, software and
network capacities provided through the System computer services are and remain the property of the System,
and access may be denied to any student who fails to comply with the System’s policies and procedures
regarding its use.
Access to the System’s e-mail and similar electronic communication systems are a privilege and
certain responsibilities accompany that privilege. System users are expected to demonstrate the same
level of ethical and professional manner, as is required in face-to-face or written communications.
Anonymous or forged messages will be treated as a violation of this policy.
Equal Opportunity Statement
It is the policy of the Lone Star College System to provide equal employment, admission and educational
opportunities without regard to race, color, religion, national origin, sex, age or disability.
Lone Star College System strives to provide an excellent learning environment free from harassment
or intimidation directed at any person’s race, color, religion, national origin, sex, age, or disability.
Any form of harassment will not be tolerated.
ADA Statement
The Lone Star College System is dedicated to providing the least restrictive learning environment for all
students. The college system promotes equity in academic access through the implementation of reasonable
accommodations as required by the Vocational Rehabilitation Act of 1973, Title V, Section 504 and the
Americans with Disabilities Act of 1990 (ADA) which will enable students with disabilities to participate in
and benefit from all post-secondary educational activities.
If you require reasonable accommodations because of physical, mental, or learning disability, please
notify the instructor of this course as soon as possible and preferably before the end of the first two
weeks of class to arrange for reasonable accommodations.
Guaranteed Graduate Policy
The Lone Star College System guarantees that graduates of its Associate of Arts, Associate of
Science, or Associate of Applied Science and all Certificate programs, will provide under certain
circumstances, additional education and training tuition free to students lacking appropriate master of
specified competencies.
Drops/Excessive Absences:
Under Section 51.907 of the Texas Education Code, "an institution of higher education may not
permit a student to drop more than SIX courses, including any course a transfer student has dropped
at another Texas public institution of higher education." This statute was enacted by the State of
Texas in Spring2007 and applies to students who enroll in a public institution of higher education as
first-time freshmen in the Fall 2007 semester or later. Students enrolled prior to Fall 2007 are not
affected. Any course that a student drops is counted toward the six-course limit unless the student is
completely withdrawing from the institution or meets one of the eligible criteria for a waiver. A
"drop" in this instance is considered when a student is dropped or withdrawn from a course after
official day resulting in a grade of "W." Please refer to the catalog for any additional information
regarding the eligible criteria for a waiver.
For additional information, refer to the Lone Star College System catalog.
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