JoMeC Network Project Threshold Learning Outcomes Learning and teaching academic standards project Journalism, Media and Communication Network Scope This statement of threshold learning outcomes (TLOs) is intended to cover programs of study that lead to the award of a bachelor’s degree defined as Level 7 in the Australian Qualifications Framework (AQF) – with a major in the fields of journalism, public relations, communication and/or media studies (hereinafter referred to as JoMeC programs). This statement applies to those bachelor-level degrees where a set of topics/courses in subject areas relating to journalism, public relations, communication and/or media studies have been designated or recognised by the higher education provider (HEP) as constituting a major. Although a major might generally be understood to comprise a sequence of subjects in a particular discipline from an introductory level through to an advanced level, this statement does not assume any specific definition of a major, in recognition of the different ways in which Higher Education Providers organise majors. Programs of study in journalism, public relations, communication and/or media studies are frequently inter-disciplinary in nature, reflecting the diversity and dynamic character of the fields of inquiry represented in the JoMeC cluster. JoMeC programs are most frequently housed in faculties of Arts or Humanities and Social Sciences; however, such majors are also offered through degrees relating to Creative Industries, Creative Arts, Applied Media, Communication and Cultural Studies, Business, Commerce, and other specialties. These TLOs have been developed in consultation with the broad JoMeC community, but are intended for use for professional or vocational-oriented programs of journalism and public relations. Draft TLOs are attached for majors in communication and/or media studies; however, the disciplinary communities have not yet endorsed these statements. This statement does not assume any specific nomenclature for a degree within which a major is located. It also recognises the diversity of description among providers. Common nomenclatures for bachelor degrees with JoMeC majors include Bachelor of Arts, Bachelor of Communication, Bachelor of Journalism, Bachelor of Media, Bachelor of Creative Arts/Industries, Bachelor of Public Relations, Bachelor of Communication and Media Studies, Bachelor of Professional Communication and Bachelor of Media and Communication/s. The following TLOs may be used in conjunction with other learning standards statements and can be used to appraise degrees with titles other than those indicated above. It is the responsibility of the individual Higher Education Provider to relate any pathway within a degree to the appropriate learning standards statement/s. Where JoMeC programs are studied as part of a joint program, double degree or double major, this statement should be applied in conjunction with the other relevant standards statement/s. – Page 1 – JoMeC Network Project Threshold Learning Outcomes JoMeC A network of cognate or hybrid disciplines Journalism, public relations, and communication and/or media studies are a set of cognate and/or hybrid disciplines or fields of study. When combined, they make sense of communication (in the broadest sense) in a changing world. By nature, these fields of inquiry are inter-disciplinary and dynamic, bringing their own specialised knowledge and methods of inquiry to the investigation of discrete and sometimes distinctive aspects of communication, such as media studies, journalism, public relations and associated professions and practices. Each of these fields of study was born of other established disciplines (Herbst, 2008, p. 605), leading to variations in the degree of inter-disciplinarity within each field, ranging from multidisciplinary approaches (where a common problem is studied by parallel disciplines) to transdisciplinarity (where a shared frame of reference is used to investigate a common problem). Consequently, universities and disciplinary units have a wide range of discretion in how they use the following TLOs. As indicated previously, degrees and majors within bachelor-level degrees in Journalism, Public Relations, and Communication and/or Media Studies are taught in universities throughout Australia, with myriad degree titles, disciplinary foci and projected career outcomes. This diversity in disciplinary heritage, orientation and approach – both within the discrete fields and across the JoMeC disciplines – has led to confusion among students and industry stakeholders, who sometimes do not understand the subtle differences in inquiry and of approach. Therefore, it is incumbent on the scholarly community to explain to potential students and other stakeholders what are the minimum or threshold learning outcomes (TLOs) are expected to be achieved when completing a JoMeC program of study. The TLOs set out below provide transparency to students, potential employers and other stakeholders. They also foster greater accountability of Higher Education Providers in an era of institutional and disciplinary evolution. This project does not privilege one discipline over another. Instead it sees each field as making an important contribution by providing specialised knowledge, concepts and methods for making sense of, and empowering, students to participate in contemporary life. Threshold Learning Outcomes In the 21st century, media dominate our social life. Advances in communication technologies offer new, multimodal forms of expression and exchange, resulting in media, in all of its forms, being an integral part of our daily lives. “Most of the time we are not even aware we are using media,” Deuze (2007, p. ix) acknowledges, as mobile and digital technologies allow us to communicate anywhere and at any time. Interactive virtual spaces, in particular, have fostered renewed optimism for constructing novel communities and spaces of shared interest (Golding & Splichal, 2013, p. 7). People are now able to shape their tools of communication. Consequently, media use is a key factor in shaping consciousness and identity in the 21st century (Fornäs & Xinaris, 2013, p. 12). At the same time, lay people’s ability to shape their media poses challenges to some traditional forms of public communication, particularly in the areas of journalism and public relations. “Media do not just influence us in terms of how we spend most of our time, how we organize and give meaning to our social networks, or what we think about world events; – Page 2 – JoMeC Network Project Threshold Learning Outcomes media have also become a crucial part of today’s global economy” (Deuze, 2007, p. ix). Digital media innovation and entrepreneurship are providing new avenues for employment and wealth creation (Pavlik, 2013; Solomon, 2013). As a result, new forms of employment, engagement, collaboration and connection are emerging. However, the transition from traditional media work to start up can result in tensions (Warzel, 2013). While media and communication technologies can open opportunities for sharing and collaboration, they can also create new forms of marginalisation and exclusion. Consequently, media and communication competence, or literacy, is necessary for full participation in society and ongoing job security (Fornäs & Xinaris, 2013, p. 13). According to Deuze (2007, p. ix): “Understanding media must include a critical awareness of the particular characteristics of making media. This is not just to inform and assist those vying for a successful career.” Deuze (2007, p. ix) also says it is essential to ensure people have the capacity to participate in an increasingly mediated and technologically networked society. Digitisation, globalisation and commercialisation have changed and are continuing to transform our social world (Golding & Splichal, 2013, p. 5; Fornäs & Xinaris, 2013). Technology, increasing individualisation of people and institutions, and casualisation of employment have combined to transform the nature of what Deuze (2007) terms “media work”. Employment is now contingent on a range of factors, including the fluctuations of the global economy, the unpredictability of demand and supply, rapid technological change and management fads (Deuze, 2007, p. 2). These processes, combined with increasing reliance on new media, are impacting on how people perceive themselves and the nature and type of work that future graduates will perform. Higher Education Providers are preparing graduates for unknown futures. Consequently, graduates need to be prepared to adapt to change and be active, informed participants in an increasingly media-oriented, globalised world. JoMeC programs, therefore, must aspire to generate a cohort of innovative and creative users, producers and consumers of media who can discover, interpret, assimilate, synthesise, share and communicate meaningful messages to a range of audiences via a variety of means, modes and methods across a range of contexts. Such students need to be media literate and numerically competent, with awareness of and abilities to understand the implications of media use and production on identity and identity formation. Moreover, JoMeC graduates require critical abilities to apply knowledge to novel situations, learn from these experiences and reflect on the implications for identity issues, at individual and community levels. Finally, JoMeC graduates will require self-efficacy and lifelong learning skills to convert knowledge and skills into action in all spheres of their working and social life. This requires being able to make and evaluate personal choices and to appraise the choices of others. The following threshold standards, taken as a whole, represent what a graduate with a JoMeC major in a bachelor degree program is expected to know, understand and be able to do as a result of successful completion of their studies. As far as possible, each TLO is defined independently, but it is expected that – even at the threshold level of achievement – graduates will demonstrate a broad and coherent assimilation of the TLOs across the identified knowledge, skills and application of knowledge and skills categories. Effective, intentional communication – nuanced to the peculiarities of JoMeC fields of specialisation – is the overarching objective of these TLOs. Consequently, each individual TLO listed below combines to produce graduates who have achieved the requisite level of – Page 3 – JoMeC Network Project Threshold Learning Outcomes competence within their particular JoMeC field. The TLOs are expressed as minimum benchmark standards of performance, achievement or attainment, designed to assist universities attain quality outcomes. Journalism, Media & Communication Learning Outcomes Statement Upon completion of a Journalism, Media and Communication (JoMeC) major in a bachelor degree, graduates will be able to demonstrate six key learning outcomes, which will prepare them to be an active, informed agent in the changing communication environment with knowledge, skills and the capacity to apply the skills and knowledge that their specialty requires. THRESHOLD LEARNING OUTCOME AQF 1: Knowledge Graduates possess an in-depth knowledge of the field as it relates to their specialist study across local and global contexts, revealing knowledge of the practices, languages, forms, materials, technologies and techniques relevant to their field of study. Theoretical Practical Technical 2: Thinking Skills Graduates can develop, research and evaluate concepts, ideas, information, images and processes, relevant to their field of study, through creative, critical and reflective thinking and practice. Cognitive Technical Communication 3: Communication and technology skills Graduates can interpret, communicate and exchange ideas, problems and arguments across complex personal, professional and disciplinary settings. Selecting, utilising and, where necessary, adapting styles and technology to suit audiences and context are essential outcomes for a graduate. Communication Cognitive Technical 4: Self-management, relationship-building and self-development skills Graduates can work independently, professionally and collaboratively to demonstrate self-management. They can exhibit the skills and judgment needed to develop and sustain effective networks, relationships and connections relevant to their specialist area of study and employment. Autonomy Judgment Responsibility 5: Integrity, ethics and responsibility Graduates will recognise and reflect upon the social, cultural, ethical and legal values, principles and protocols that underpin their field of study and be responsible and accountable. Autonomy Judgment Responsibility 6: Resourceful and reflective learning and practice (application of knowledge and skills) Graduates can critically and creatively apply knowledge, skills and practices relevant to their field of study to reveal the autonomy and judgment needed to engage in resourceful and reflective learning and practice. – Page 4 – Autonomy Judgment Responsibility JoMeC Network Project Threshold Learning Outcomes NOTES ON THRESHOLD LEARNING OUTCOMES FOR JOURNALISM Journalism The nature of this discipline Journalism in the academy is an emerging discipline, which has connections with many other fields of study such as history, sociology, economics, psychology, media and communication studies. In its simplest form, journalism is about story telling to inform, engage, educate, entertain and mobilise individuals and communities. For journalism to remain relevant in the information age, stories need context. Currently, 30 Australian universities offer bachelor or postgraduate coursework degrees in journalism, which usually sit within disciplinary clusters of humanities and social sciences. However, journalism within the academy is understood through a range of lenses, making it difficult to articulate its disciplinary heritage. As observed by Zelizer (2004), scholars have treated journalism as an institution, a profession, a set of practices, people and texts. Each of these approaches tends to privilege particular aspects of journalism, bringing different theoretical orientations and methodologies. Each perspective, or lens, sheds a different light on journalism and each approach helps us to better understand journalism in our rapidly changing world. Such multi-dimensional inquiry is essential because globalisation, technological change and digitisation, massification of politics as well as the massification of public and private communication are changing the way we communicate. One consequence of these phenomena is the blurring of boundaries between journalism and other forms of public communication (Deuze, 2007, pp. 141-170). Traditional journalism and media jobs are changing and, as a result, the attributes of a graduate from a journalism major are now broadly required in day-to-day life. At an institutional level, journalism is seen as paying a service to society by uncovering, analysing and reporting news and information about issues of public importance and public interest. Journalism is adapting to meet the demands of audiences – who are increasingly global and local at the same time. They are now required to both compete – and co-operate – with amateur content producers. Consequently, legacy journalism and the media industries more broadly are undergoing radical transformation. Challenges facing the practice and scholarship around journalism have been exacerbated by recent scandals – such as the UK phone-hacking affair, which led to the closure of News of the World. Lack of trust in contemporary journalism adds to a long list of factors affecting how journalism products are created and delivered as well as the position and professional standing of journalists. Such factors include: The explosion of content generated by users or communities; The focus of traditional news organisations on audiences’ media usage patterns and their capacity to track those uses; The proliferation of personalised news, delivered online and on mobile devices; The development of new forms of storytelling; The growth of audience-focused news and multimedia news judgment (Deuze, 2007, p. 157). – Page 5 – JoMeC Network Project Threshold Learning Outcomes In response, journalism and mass media industries are undergoing structural and operational modifications to adapt to changing conditions and redress some of the negative legacies of media concentration, technological convergence and corporate concentration. While some scholars and journalists lament perceived losses of professional identity and standing, others embrace and celebrate the possibilities generated by change. The challenge for journalism educators in these circumstances is to prepare future journalists for an industry and profession undergoing “radical transformation” (Pavlik, 2013, p. 212). The preparation of journalists for work In the 21st century, journalists need to be multi-skilled, flexible, highly mobile and creative. Where necessary, they need to “invent” their own jobs (Pavlik, 2013, p. 213). Therefore, journalism education needs to spawn innovation and entrepreneurship, to invest students with lifelong learning skills, creativity and the critical abilities to adapt to changing and complex work, life and media settings. In Australia, the majority of journalism programs sponsor action learning as the means best suited to transferring journalism’s highly experiential knowledge. However, some programs focus on understanding the media through the lens of journalism studies, media studies and mass communication. The TLOs set out below have greater applicability to practice-led majors and degree programs. Notwithstanding the challenges identified above, journalism degrees are in high demand, and not just among students who seek careers as reporters, subeditors or editors in broadcast, print, online, agency, converged or new media. Journalism degrees also provide skills, knowledge and professional aptitudes that will be useful in a wide range of occupations that involve high levels of media literacy or skills in investigation and public communication. Typically, graduates of a journalism major in a bachelor degree will be media literate and numerically competent. They will be equipped with a body of knowledge and skills that enables them to work resourcefully and productively in a range of journalistic and public communication environments while having the potential for further learning and development. These outcomes are reflected in the six learning outcomes that educators should seek to achieve in designing JoMeC majors, namely: Knowledge; Thinking skills; Communication and technology skills; Self-management, relationship and self-development skills; Integrity, ethics and responsibility; Resourceful and reflective learning and practice. Under each of these categories, the working group has developed more detailed statements (set out below) applicable to Journalism majors in Bachelor level degrees. These statements should be read in conjunction with “JoMeC: A network of cognate and hybrid disciplines” and “The nature of the discipline” (above). – Page 6 – JoMeC Network Project Threshold Learning Outcomes Expanded commentary on TLOs (Journalism) The following notes are intended to help stakeholders to understand the meanings of the TLOs and their potential application when the outcomes are taught, assessed or evidenced in bachelor-level degrees. TLOs describe the minimum level of achievement expected of a graduate. Each university may potentially offer additional outcomes or provide greater depth of learning than the minimum levels described below. The expanded commentary is not prescriptive, exhaustive nor directive. The TLOs and commentary may change with time, particularly when different stakeholders provide feedback about their application of the learning outcomes to quality assurance or other processes. TLO 1 Knowledge Graduates possess an in-depth knowledge of the field as it relates to their specialist study across local and global contexts, revealing knowledge of the practices, languages, forms, materials, technologies and techniques relevant to their field of study. Graduates of a journalism major in a bachelor degree require formal and informal knowledge that can be distilled from experience. They should know how ideas, information and images are formally and informally produced, organised and disseminated as well. They should possess broad, coherent knowledge and understanding of theoretical and applied concepts, principles and processes. Core areas of experiential, applied and theoretical knowledge for the Journalism discipline include: a) History and/or theories relating to the social, political, cultural and economic contexts of journalism practice, products and audiences. b) Working routines, organisational environments and production processes of journalists. c) Legal, ethical, civic and social responsibilities of journalists. d) International, intercultural and Indigenous perspectives on journalistic practice and community engagement. TLO 2 Thinking skills Graduates can develop, research and evaluate concepts, ideas, information, images and processes, relevant to their field of study, through creative, critical and reflective thinking and practice. Graduates of a major in Journalism in a bachelor degree will display a range of critical thinking and reasoning and reflective skills. Important qualities that graduates should demonstrate at the conclusion of their program of study include being able to: a) Identify, research, investigate, examine, reason and appraise topics, themes and issues that arise in complex journalistic and media contexts. b) Identify topics, themes and issues of news or human-interest to conceive and tell stories across multiple platforms. c) Use independent thought and reasoning to select, collect, evaluate and integrate information from a variety of sources. d) Apply informed judgment to investigate, research, appraise and/or resolve issues and problems to provide understand and provide story context. e) Access, examine and evaluate journalism outputs, institutions and production processes. – Page 7 – JoMeC Network Project Threshold Learning Outcomes TLO 3: Communication and technological skills Graduates can interpret, communicate and exchange ideas, problems and arguments across complex personal, professional and disciplinary settings. Selecting, utilising and, where necessary, adapting styles and technology to suit audiences and context are essential outcomes for a graduate. Graduates at this level must communicate across personal, professional and disciplinary settings to share ideas, information and images interpersonally and through a range of media, software and technological platforms. Core forms of communication for the Journalism discipline include: a) Creating and editing messages and content (in any format) with accuracy, clarity, fluency and flair in a style that is appropriate to the audience and communication/media format. b) Initiating, investigating and creating cogent, credible journalism works that are completed within deadline. c) Responding to information, ideas and feedback. d) Selecting and using communication technologies to listen to, identify, gather and circulate ideas and information. TLO 4: Self-management, relationship-building and self-development skills Graduates can work independently, professionally and collaboratively to demonstrate selfmanagement. They can exhibit the skills and judgment needed to develop and sustain effective networks, relationships and connections relevant to their specialist area of study and employment. Graduates at this level will have skills to manage themselves and others and be capable of identifying, developing and sustaining effective professional networks, relationships and connections. On completing their major, graduates should possess self-management, relationship-building and self-development skills, such as the ability to: a) Develop and maintain trusting, value-adding relationships with contacts and professional networks. b) Work effectively – both independently and in collaborative teams – with peers, supervisors and subordinates. c) Seek and respond to information, ideas and feedback. d) Manage self-development and future learning. e) Identify and manage risk in their workplace and work activities. TLO 5 Integrity, ethics and responsibility Graduates will recognise and reflect upon the social, cultural, ethical and legal values, principles and protocols that underpin their field of study and be responsible and accountable. Graduates at this level will be able to demonstrate judgments that reveal responsibility and accountability in their relationships, communication, actions and practice. Core forms of integrity and accountability associated with the Journalism discipline include: a) Recognising and reflecting on social, cultural, legal, ethical and professional standards. b) Practising work in an ethical, collaborative, professional and accountable manner. c) Demonstrating respect for social and cultural diversity. d) Acting within the laws, policies and regulations governing the news media and journalistic practice, unless contrary to a justifiable public interest. – Page 8 – JoMeC Network Project Threshold Learning Outcomes TLO 6 Resourceful & reflective practice and learning (Application of knowledge and skills) Graduates can critically and creatively apply knowledge, skills and practices relevant to their field of study to reveal the autonomy and judgment needed to engage in resourceful and reflective learning and practice. Graduates at this level will engage in critical thinking and reflective, resourceful practice. Reflective and resourceful practice involves systematic synthesis and creative application of knowledge and skills in a rapidly changing media environment including: a) Translating complex ideas and information into appropriate content across different modes and media. b) Planning, researching and telling accurate, informative and engaging stories in a variety of modes and media. c) Recognising the challenges and changes in newsroom/media environments and responding in a capable, informed and systematic way. d) Mastering technologies, equipment, resources and processes to enable and enhance storytelling. – Page 9 – JoMeC Network Project Threshold Learning Outcomes NOTES ON THRESHOLD LEARNING OUTCOMES FOR PUBLIC RELATIONS The nature of this discipline Public relations is, in the main, described as a strategic, planned communication process that helps organisations and/or individuals to build their reputations and mutually beneficial relationships with their publics. It involves the management of “communication … in order to promote favourable relationships and portray a desired image” (Breit, 2011, p. 15). However, for Curtin and Gaither (2005, p. 110), public relations is a complex set of signifiers “that produces meaning within a cultural economy, privileging identity, difference and power because of the central role these constructs play in discursive practice”. The incomplete focus of public relations within the academy and professions has been criticised by scholars (Demetrious, 2013; L’Etang & Pieczka, 2006; Hallahan et al, 2007; Moloney, 2006); with calls for a broader conceptual framework through which to understand how such intentional communication practices create, share and exchange meaning and influence, especially in managing conflict and social change. Specifically, public relations scholarship has been criticised for focusing too narrowly on organisational self-interest, establishing and sustaining relationships and managing reputations (Hallahan et al, 2007, p. 10). This has resulted in a disconnection between what happens in practice and what is taught in the classroom. Critical public relations is an emerging and contemporary reformist movement within the field which seeks to find alternative ways to understand the activity of public relations, from research, teaching and practice points of view (Demetrious, 2013). In particular, it encourages multiple perspectives and an appreciation of the political and cultural complexities of the field, especially in its relation of power between publics. This approach takes into consideration the growth of the third sector (not-for-profits and non-government organisations) and developments such as the rise of persona politics and celebrity culture, as well as the impact of gender, surveillance, social media and political propaganda on practice and research. Critical public relations differs from the mainstream form because it seeks to understand the mindsets in thinking that have dominated conventional public relations – which, by and large, have been concerned with the use of communication by larger corporations and governments. In this way, contemporary public relations as a field of study straddles contested spaces occupied on the one hand by “narrowly defined” fields of professional or organisational communication clustered around “specific managerial problems, such as improving organizational performance, selling more products, motivating donors, or building relationships” (Hallahan et al, 2007, p. 5) and critical public relations on the other. The emerging field of strategic communication also claims to provide a broader framework through which to understand public relations and other forms of organisational communication that address this disconnection by examining “the strategic application of communication and how an organisation functions as a social actor to advance its mission” (Hallohan et al, 2007, p. 5). An expanded set of TLOs (below) have been designed to apply to majors within a bachelorlevel degree that examine public relations as a form of strategic communication. These TLOs are designed for practice-led courses that prepare students for working in the areas of public relations, public information, corporate communication and/or media and communication divisions of government, business, higher education, research and not-for-profit sectors. – Page 10 – JoMeC Network Project Threshold Learning Outcomes Public relations work Data suggests public relations work in Australia is expanding. Its practitioners are now required to provide comprehensive strategic guidance including, monitoring and evaluating information and communication campaigns (IBISWorld, 2010, 7, 8). US and UK studies highlight the growing importance of public relations personnel in “determining an organisation’s strategic direction; setting out strategies and policies; determining benchmarks and targets and monitoring their achievement; (as well as) identifying, tracking and determining responses to issues that might threaten the organization and the achievement of its goals” (DeSanto, Moss & Newman, 2007, p. 450; also DeSanto & Moss, 2004). More than 20 Australian universities offer bachelor and postgraduate coursework degrees in Public Relations. Graduates of bachelor degrees in this discipline are typically employed in careers relating to media relations, community relations, government relations, corporate communication, investor relations, crisis and risk communication, issues management, as well as product or service publicity and promotion. They also often apply their skills and knowledge to careers in related fields, such as event management, promotion, advertising, marketing and policy development. Graduates from majors or badged degrees will be capable of working to industry standards in entry-level positions in a range of public relations positions, and be able to demonstrate the potential for further learning. Expanded commentary on TLOs (Public Relations) The following notes are intended to help stakeholders to understand the meanings of the TLOs and their potential application when the outcomes are taught, assessed or evidenced in bachelor-level degrees. TLOs describe the minimum level of achievement expected of a graduate. Each university may potentially offer additional outcomes or provide greater depth of learning than the minimum levels described below. The expanded commentary is not prescriptive, exhaustive nor directive. The TLOs and commentary may change with time, particularly when different stakeholders provide feedback about their application of the learning outcomes to quality assurance or other processes. TLO 1: Knowledge Graduates possess an in-depth knowledge of the field as it relates to their specialist study across local and global contexts, revealing knowledge of the practices, languages, forms, materials, technologies and techniques relevant to their field of study. Graduates of a bachelor degree with a major in Public Relations will be able to demonstrate a broad, coherent knowledge and understanding of competing theoretical and applied concepts, principles and processes of their discipline. Core knowledge for the Public Relations discipline includes: a) Theoretical underpinnings of public relations, media relations, organisational communication, communication management and related fields. b) Technical knowledge of key professional practices, including planning, research, decisionmaking and evaluation. c) Legal, ethical, civic and social responsibilities of public relations practitioners and their organisations. d) Understanding of the different social and political contexts and power relations in which public relations operates. – Page 11 – JoMeC Network Project Threshold Learning Outcomes e) International, intercultural and Indigenous perspectives that may shape client or public cultures. TLO 2: Thinking skills Graduates can develop, research and evaluate concepts, ideas, information, images and processes, relevant to their field of study, through creative, critical and reflective thinking and practice. Graduates of a bachelor degree will have cognitive skills to identify, research, investigate, examine, reason and appraise topics, themes and issues that arise in standard public relations contexts. Core forms of inquiry and analysis for the Public Relations discipline are: a) Developing clear and measurable communication objectives that align with social and community expectations and client/organisational goals, and conducting research to evaluate the achievement of these objectives. b) Using a range of qualitative and quantitative methodologies, independent thinking, reasoning and creative approaches to select, collect, evaluate and synthesise information from a range of sources. c) Using information in communication planning, execution and problem solving. d) Understanding and appraising publics, institutions, their relationships and their competing interests. e) Using research, feedback from others as well as critical reflection to develop and improve communicative approaches, skills and outcomes. TLO 3: Communication skills Graduates can interpret, communicate and exchange ideas, problems and arguments across complex personal, professional and disciplinary settings. Selecting, utilising and, where necessary, adapting styles and technology to suit audiences and context are essential outcomes for a graduate. Graduates at this level must communicate appropriately and effectively in personal, professional and disciplinary settings in order to construct and distribute ideas, information and images across a variety of platforms, including: a) Creating oral and written communication with accuracy, clarity, fluency and flair within deadlines. b) Presenting informative and persuasive reports and messages in a professional style, appropriate to the audience and format. c) Seeking and responding to information, ideas and feedback. d) Using communication technologies to listen to identify, gather and circulate ideas and information. TLO 4: Self-management, relationship-building and self-development skills Graduates can work independently, professionally and collaboratively to demonstrate selfmanagement. They can exhibit the skills and judgment needed to develop and sustain effective networks, relationships and connections relevant to their specialist area of study and employment. Graduates at this level must have self-management skill as well as skills for identifying, developing and sustaining effective networks, relationships and connections. Skills in building relationships with peers and publics are germane to the work of public relations practitioners. Graduates at this level will have well-developed skills in identifying, developing and sustaining effective networks, relationships and connections. Core forms of self-management, relationship-building and selfdevelopment skills for the Public Relations discipline are: – Page 12 – JoMeC Network Project Threshold Learning Outcomes a) Understanding the reception and impacts of public relations in different social and historical settings. b) Developing and maintaining trusting, value-adding relationships with contacts and professional networks. c) Building relationships with internal and external publics. d) Working effectively – both independently and in collaborative teams – with supervisors, colleagues and other peers. e) Engaging in effective interpersonal and group communications via a variety of platforms. f) Managing self-development and future learning. TLO 5: Integrity, ethics and responsibility Graduates will recognise and reflect upon the social, cultural, ethical and legal values, principles and protocols that underpin their field of study and be responsible and accountable. Graduates at this level will exercise judgments that demonstrate responsibility and accountability in their relationships, communication and conduct by: a) Upholding ethical and professional standards in a range of communication contexts and organisational settings currency. b) Developing an open understanding of the reception and impacts of public relations in different geopolitical, social, cultural and historical settings. c) Developing culturally nuanced and appropriate relations with stakeholders and publics. d) Acting within the laws, policies and regulations that govern the fields of activity in which public relations practitioners and their clients engage. TLO 6: Resourceful and reflective practice and learning (Application of knowledge and skills) Graduates can critically and creatively apply knowledge, skills and practices relevant to their field of study to reveal the autonomy and judgment needed to engage in resourceful and reflective learning and practice. Graduates at this level will be able to operate autonomously, to apply theories, methods and skills, and to demonstrate resourceful practice and judgment in standard public relations contexts. Resourceful practice involves the systematic synthesis and creative application of knowledge and skills, including: a) Using relevant communication theory to devise, manage, monitor and evaluate strategies that offer innovative solutions, achieve identified objectives and engage stakeholders effectively. b) Recognising challenges and changes in media and public environments and responding in capable, informed, systematic and insightful ways. c) Creating oral and written communication with accuracy, clarity, fluency and flair within deadline. d) Presenting informative and persuasive reports and messages in a professional style, appropriate to the audience and format. e) Seeking and responding to information, ideas and feedback. f) Using communication technologies to listen to, identify, gather and circulate ideas and information. – Page 13 – JoMeC Network Project Threshold Learning Outcomes NOTE FROM THE JOMEC NETWORK WORKING GROUP The following statement and TLOs for Communication and/or Media Studies were revised following a workshop held at the 2013 ANZCA conference. Little feedback has been received from the disciplinary communities since 2013. The limited feedback received indicated, however, that the following statement did not adequately capture the nature and diversity of the discipline/s. Therefore, the JoMeC Network working group has decided not to progress the following statement. It is seeking the support of ANZCA and the disciplinary communities of media and communication to expand and revise the statement relating to the disciplines and to adapt the TLOs to better reflect the current minimum standards of academic achievement expected by Communication and/or Media Studies graduates. The working group is not committed to the current format of the TLOs. Therefore, discipline representatives might opt for separate statements relating to Communication and/or Media Studies. Draft statement and TLOs for Communication and/or Media Studies There is rich diversity among bachelor-level degrees in Communication and/or Media Studies offered in Australia. These degrees have varying titles, reflecting differences in orientations and approaches within the fields of study. Such programs are interdisciplinary in nature and frequently share traditions with fields such as cultural studies and literary studies. Media Studies, in general, will explore how mass, niche and new media work, including their evolution, their effects, how people and communities use them, and the nature of industry practice. Communication Studies characteristically focus on the creation, interpretation and use of communication across a range of social settings, potentially including mass or new media communication, organisational communication and/or interpersonal communication. Graduates of bachelor degrees with majors in Communication and/or Media Studies will have the knowledge and skills – and the capacity to apply knowledge and skills – to undertake further study or to start careers in fields relating to media and communication. Graduates seek employment in a wide variety of careers that emphasise critical thinking and communication skills. In addition to opportunities in the arts, media and entertainment sectors, graduates may work in fields such as research, education, public relations, marketing, advertising, sales, policy-making and public administration. Expanded commentary on Draft TLOs (Communication and/or Media Studies) The following commentary is intended to help stakeholders to understand the meanings of the draft TLOs and their potential application when the outcomes are taught, assessed or evidenced in bachelor-level degrees. It should be noted that TLOs describe a minimum level of achievement expected of a graduate. Each university may potentially offer additional outcomes or provide greater depth of learning than the minimum levels described below. TLOs and commentary may change with time, particularly when different stakeholders provide feedback about their application of the learning outcomes to quality assurance or other processes. Thus the expanded commentary on the draft TLOs is not prescriptive, exhaustive nor directive. – Page 14 – JoMeC Network Project Threshold Learning Outcomes TLO 1: Knowledge Graduates possess an in-depth knowledge of the field as it relates to their specialist study across local and global contexts, revealing knowledge of the practices, languages, forms, materials, technologies and techniques relevant to their field of study. Bachelor-degree level graduates with a major in Communication and/or Media Studies will be able to demonstrate a broad, coherent knowledge and understanding of theoretical and applied concepts, principles and processes of their discipline, including: a) History and theories relating to the social, cultural, political and economic dimensions of media or communication practices, products, institutions, environments and audiences. b) Ethical and legal principles and their application to professional media or communication contexts. c) Interdisciplinary, international, intercultural and Indigenous perspectives on media or communication. TLO 2: Thinking skills Graduates can develop, research and evaluate concepts, ideas, information, images and processes, relevant to their field of study, through creative, critical and reflective thinking and practice. Graduates at this level will have a range of critical thinking and reasoning skills needed to exercise judgments in personal and professional settings, including: a) Identifying, researching, investigating, examining, reasoning and appraising topics, themes and issues that arise in standard media or communication contexts. b) Recognising how a range of research methodologies can be utilised. c) Gathering, analysing, evaluating and distilling information in a systematic, creative and insightful way to probe professional practices, contexts, modes and/or media in the digital era. d) Selecting, collecting, evaluating and synthesising information from a variety of sources. e) Applying critical thinking to probe or resolve issues and problems. f) Examining and appraising texts, outputs/products, production processes, institutions or relationships. TLO 3: Communication skills Graduates can interpret, communicate and exchange ideas, problems and arguments across complex personal, professional and disciplinary settings. Selecting, utilising and, where necessary, adapting styles and technology to suit audiences and context are essential outcomes for a graduate. Graduates at this level must communicate appropriately and effectively across personal, professional and disciplinary settings to share ideas, information and images. Core communication skills for the Communication and/or Media Studies disciplines are: a) Communicating at a high level in written, oral and visual forms. b) Communicating concepts, research findings and other information in interpersonal, group and mediated contexts. c) Seeking, and responding to, information, ideas and feedback. d) Using technologies to listen to, gather, interpret and circulate ideas and information. – Page 15 – JoMeC Network Project Threshold Learning Outcomes TLO 4: Self-management, relationship-building and self-development skills Graduates can work independently, professionally and collaboratively to demonstrate selfmanagement. They can exhibit the skills and judgment needed to develop and sustain effective networks, relationships and connections relevant to their specialist area of study and employment. Graduates at this level will show skills in managing themselves, their future learning as well as developing and sustaining effective networks, relationships and connections. Core selfmanagement, relationship-building and self-development skills are: a) Developing and maintaining value-adding relationships with contacts and professional networks. b) Working independently – as well as in collaborative teams – with supervisors, colleagues and other peers. c) Seeking and responding to information, ideas and feedback. d) Managing self-development and future learning. TLO 5: Integrity, ethics and responsibility Graduates will recognise and reflect upon the social, cultural, ethical and legal values, principles and protocols that underpin their field of study and be responsible and accountable. Graduates at this level will exercise judgments that reveal responsibility and accountability in their relationships, communication and conduct by: a) Making decisions that uphold ethical and professional standards in research and professional practice. b) Respecting social and cultural diversity. c) Acting within the laws, policies and regulations that govern activities in the spheres of communication and/or media. d) Recognising and responding appropriately to conflict. TLO 6: Resourceful and reflective practice and learning (Application of knowledge and skills) Graduates can critically and creatively apply knowledge, skills and practices relevant to their field of study to reveal the autonomy and judgment needed to engage in resourceful and reflective learning and practice. Graduates at this level will exercise judgments demonstrating critical thinking and reasoning by applying theories, methods and skills in ways appropriate to standard media or communications contexts, including: a) Gathering and communicating ideas, images and information across a variety of platforms. b) Communicating at a high level in written, oral and visual forms. c) Using technologies to listen to, gather and circulate ideas and information. d) Initiating, investigating and creating cogent, credible reports and analyses of media, communications or culture. e) Applying theory and methodologies in an informed, systematic, resourceful, insightful way to resolve professional, social or scholarly issues relating to media, communication or culture. f) Using research methods and reasoning skills, where appropriate, to work creatively in fields related to communication and/or media. – Page 16 – JoMeC Network Project Threshold Learning Outcomes References Belcher, E., Kingston, R. J., Knighton, B., McKenzie, R., Thomas, M., & Arnone, E. (2002). Framing Issues for Public Deliberation – A Curriculum Guide for Workshops. Dayton, OH: Kettering Foundation. Breit, R. (2011). Professional Communication: Legal & Ethical Issues. Chatsworth, NSW: Lexis Nexis Butterworths. Curtin, A. & Gaither, T.K. (2005). Privileging identity, difference, and power: The circuit of culture as a basis for Public Relations theory. Journal of Public Relations Research, 17(2), 91115. Demetrious, K. (2013). Public Relations, Activism, and Social Change Speaking Up. New York, NY: Routledge Research. DeSanto, B., & Moss, D. (2004). Rediscovering what PR managers do: Rethinking the measurement of managerial behavior in the public relations context. Journal of Communication Management, 9(2), 179-196. DeSanto, B., Moss, D., & Newman, A. (2007). Building an understanding of the main elements of management in the communication/public relations context: A study of US practitioners’ practices. Journalism and Mass Communication Quarterly, 84(3), 439-454. Deuze, M. (2007). Media Work. Cambridge: Polity. Fornäs, J. & Xinaris, C. (2013). Mediated identity formation: Current trends in research and society. Javnost – The Public. 20(2), 11-26. Golding, P. & Splichal, S. (2013). New media, new research challenges: An introduction. Javnost – The Public. 20(2), 5-10. Hallahan, K., Holtzhausen, D., van Ruler, B., Vercic, D., & Sriramesh, K. (2007). Defining strategic communication. International Journal of Strategic Communication. 1(1), 3-35. Herbst, S. (2008). Disciplines, intersections, and the future of communication research. Journal of Communication. 58(4), 603-614. IBISWorld (2010), Public Relations Services in Australia: Market Research Report. Melbourne: IBISWorld. L’Etang, J. & Pieczka, M. (Eds) (2006). Public Relations Critical Debates and Contemporary Practice. Muhwah, NJ: Lawrence Erlbaum Associates. – Page 17 – JoMeC Network Project Threshold Learning Outcomes Moloney, K. (2006). Rethinking Public Relations, 2nd ed., Abingdon, OX: Routledge. Pavlik, J. V. (2013). A vision for transformative leadership: Rethinking journalism and mass communication education for the Twenty-First Century. Journalism & Mass Communication Educator. 63(3), 212-221. Solomon, B. (2013). The world’s youngest billionaires: 29 under 40. Forbes.com, March 4, 2013. Retrieved from <http://www.forbes.com/sites/briansolomon/2013/03/04/theworlds-youngest-billionaires-23-under-40/4> (accessed July 17, 2013). Warzel, C. (2013). The journalist’s new escape plan: Start-ups. BuzzFeed, June 3, 2013. Retrieved from <http://www.buzzfeed.com/charliewarzel/the-journalists-new-escapeplan-startups> (accessed June 5, 2013). Zelizer, B. (2004). Taking Journalism Seriously: News and the Academy. Thousand Oaks, CA: Sage Publications. __________ – Page 18 –