Joining the MinnesotaHelp NetworkT M : A Guide for Veteran Organizations and Transportation Providers March 2015 1|Page Table of Contents Minnesota Ride Link...................................................................................................................................... 3 Purpose: .................................................................................................................................................... 3 Project ....................................................................................................................................................... 3 Progress..................................................................................................................................................... 3 Project Discription......................................................................................................................................... 4 Project Partner Agencies............................................................................................................................... 4 County Veterans Service Offices ............................................................................................................... 4 General public transportation providers: public transit ........................................................................... 5 General public transportation providers: intercity bus ............................................................................ 5 Transportation providers: agency clientele (S & D Transit Providers) ...................................................... 5 Partner Agency Roles .................................................................................................................................... 6 Role of transportation providers and veterans organizations .................................................................. 6 Ongoing Expectations of Minnesota Help Network™ Partner™ ................................................................. 7 Requirements for Users to Get Started .................................................................................................... 7 IT or Troubleshooting Issues ..................................................................................................................... 7 Removing or substituting users ................................................................................................................ 8 Appendix A .................................................................................................................................................... 9 County Veteran Service Office Directory and Trip Information................................................................ 9 Appendix B .................................................................................................................................................. 17 2015 Minnesota Transit Systems Telephone Directory. ......................................................................... 17 Glossary ....................................................................................................................................................... 36 For More Information Visit: http://www.dot.state.mn.us/transit/minnesota-ride/ or call the MNDOT Office of Transit 651-366-4191 2|Page Minnesota Ride Link Linking local transportation options Purpose: Link veterans, military families, caregivers, and others to a single source of information on local transportation options Project Ride Link will add greater Minnesota County Veterans Service Offices, transportation providers (public, non-profit, and inter-city bus), and veteran service organizations to the MinnesotaHelp Network™. This existing network is a virtual call center that facilitates inter-agency referrals and access to services. Partner agencies can transfer calls, chat and send secure e-mail in real-time. Expected outcomes: Information among partner agencies is linked through the MinnesotaHelp Network™ Partner agencies can refer customers quickly and efficiently Finding information about transportation options is easy Progress In 2013 the Ride Link Project enhanced technology (hardware and software) for partner agencies in 27 southwestern Minnesota counties and improved access to transportation information on the Network’s webpage, www.MinnesotaHelp.info: Over 50 partner agencies added to MinnesotaHelp Network™ Transportation Link a topic page, added to the Network’s website, streamlined search functions and expanded available transportation information 3|Page During 2015, partner agencies in the remaining 53 greater Minnesota counties will be added to the Network. Additional improvements to the Transportation Link page are also planned. Project Discription MinnesotaHelp Network™ is a network of call centers and a website, www.MinnesotaHelp.info, which provides information and referrals on a variety of topics. Call centers include the Veterans Linkage Line, the Senior LinkAge Line, and the Disability Linkage Line. Minnesota Ride Link expands options for finding transportation information by improving Network access for veteran’s transportation organizations and transportation providers. Ride Link also improved search capabilities and provider information on the www.MinnesotaHelp.info website. Agencies partnering with the Network use LinkLive to route and transfer calls, chat, conference, and send secure email in real-time so that clients can get the information they need to schedule a ride. In addition, www.MinnesotaHelp.info can help partner agencies and the public find transportation information via the web. Project Partner Agencies County Veterans Service Offices CVSOs assist veterans, their dependents, and their survivors in applying for veteran benefits and accessing medical care provided by the State of Minnesota and the United States Department of Veterans Affairs. Typical assistance may include: Filing claims for VA and state disability benefits Enrolling in the VA Healthcare system Providing referrals to a variety of other public and private programs Providing scheduled and on-call transportation to VA Medical Centers 4|Page In some counties, veterans travelling to VA Medical Center appointments may be eligible for transportation assistance through their CVSO. Rides are coordinated through a collaborative effort between CVSOs and the Disabled American Veterans, which provides vehicles, usually vans, for these rides. Some CVSOs have additional resources for rides other than to VA Medical Centers; availability of resources, schedules, and costs per ride vary by county. See Appendix A for information on these services. General public transportation providers: public transit Public transit providers transport members of the general public within a given service area during a set time of day. Public transit is equally available to all members of the public and cannot fulfill individual trip requests beyond the scope of their published services. Public transit providers: Provide scheduled and on-call transportation for many trip purposes (e.g. employment, medical, recreation, shopping, etc.) Publish bus schedule: hours, days of service, and fares Operate lift-equipped buses accessible to people using mobility devices Depending on the service needs of a community, public transit is typically provided in three ways: Demand Response, Deviated Route, and Fixed Route. General public transportation providers: intercity bus Intercity bus carriers serve the general public and transport passengers significant distances between different cities or towns. Unlike a public transit bus service, which has frequent stops throughout a city or town, an intercity bus service generally has a single stop at one location in or near a city, and travels long distances without stopping at all. Intercity carriers can accommodate passengers with disabilities, though advance notice is usually required. Transportation providers: agency clientele (S & D Transit Providers) Some non-profit organizations offer rides to consumers who are registered clients of that organization. The organization may choose to provide rides through a 5|Page volunteer driver program or use its own vehicle to provide the ride. These rides may or may not be accessible to persons with disabilities. Types Hours Available Where Who served Resources Transportation Information Public Transit and Veterans (CVSO)Intercity Bus Services Medical Trips Published Hours of Operation Published Area Served General Public LinkLive-Minnesota Counties- Transportation Provider, MnHelp.info,Special Topics: Transportation Link, MNDOT, Transit Report, See Appendix B Published Hours of Operation County; VA Medical Centers Veterans LinkLive-Minnesota Counties- CVSO, MnHelp.info- Special Topics: Transportation Link, MDVA, See, DAV, Appendix A Agency Clientele (S & D Transit Providers) Transit Service Published Hours of Operation Published Area Served Agency Client Specific LinkLive- Minnesota Counties-Transportation Providrs, MnHelp.infoSpecial Topics: Transportation Link, MNDOT, Transit Report, See Appendix B Partner Agency Roles Role of transportation providers and veterans organizations When assisting consumers in accessing rides that require collaboration between Linkage Line staff or other agencies in the MinnesotaHelp Network™, partners will: Ensure consumers receive outstanding, seamless customer service Ensure consumers receive high quality, timely assistance with their transportation and ride request inquiries Utilize MinnesotaHelp Network™ communication tools to refer ride requests to other partners or other referrals to Linkage Line staff when necessary (i.e. needs are beyond what the provider agency’s ability to assist) Ensure referrals between organizations effectively utilize the expertise of each entity and maximize the use of each organization’s limited resources Assist Linkage Line staff in locating an appropriate ride for a client 6|Page Distribute information about transportation options to consumers and providers where relevant Promote collaboration among MinnesotaHelp Network™ agencies through a shared understanding of each organization’s unique role and areas of expertise, leading to increased referrals between organizations Maintain a current understanding of the Revation Desktop Communicator tool’s features by watching recorded webinars and videos Update provider information on www.MinnesotaHelp.info® web site utilizing the provider portal Ongoing Expectations of Minnesota Help Network™ Partner™ Requirements for Users to Get Started Partner Agencies must enter into an MOU to receive access to LinkLive. Access to the tools is granted to individuals, not agencies. Only individuals who have signed the MOU or who are with an agency that has a signed MOU are allowed to use the tools. All users are expected to watch training videos made available to Minnesota Help Network™ partners on use of the Revation Communicator tools. Please watch this video for initial training and how-to information. Videos created to provide information on updates to the tools will be provided as necessary. Individuals will automatically be signed in to the Revation Desktop Communicator every time they start up their computer. Ensure that throughout the day you update status to reflect your status (e.g. online, busy, be right back, etc.). A user may be removed from the system should he or she fail to make regular use of the tools. IT or Troubleshooting Issues For any IT issues with Revation contact your agency’s IT personnel to resolve them. If the issues are something that can’t be resolved through agency IT personnel, contact Area agency on Aging staff in your service area. For AAA 7|Page service boundaries visit: http://mn4a.org/aaas/. If the issues need further resolution, complete and submit an online request form: http://publicforms.mnagingproviders.org/en/Forms/TechRequest.aspx Removing or substituting users Partner agencies must immediately notify Minnesota Help Network™ staff of any change affecting their users’ Memoranda of Understanding, such as staff turnover. If an existing user leaves an agency, that user must be removed from the network. Agencies may replace that user with another individual from the agency. Complete and submit an online request form with any changes affecting a user’s MOU: http://publicforms.mnagingproviders.org/en/Forms/TechRequest.aspx 8|Page Appendix A County Veteran Service Office Directory and Trip Information *Updated 02.04.2015. Information subject to change.* COUNTY Anoka Aitkin Becker Beltrami Benton Big Stone Blue Earth Brown Carlton Carver Cass Web Site/ OFFICE PHONE http://www.anokacounty.us/344/VeteranServices 763-323-5290 http://www.co.aitkin.mn.us/Departments/v et-svcs/veteran-svcs.html 218-927-7320 http://www.co.becker.mn.us/dept/veterans _service/ 218-846-7312 http://www.co.beltrami.mn.us/Department s/Veterans/Veterans.html 218-333-4178 http://www.co.benton.mn.us/Veterans_Ser vices/ 320-968-5044 http://www.bigstonecounty.org/vso/vso.vb html 320-839-6398 http://www.co.blueearth.mn.us/index.aspx?nid=106 507-304-4246 http://www.co.brown.mn.us/veteranshome 507-233-6636 http://www.co.carlton.mn.us/index.asp?SEC =843AEAFD-5FEC-434E-AFD031ABA45AB175&Type=B_BASIC 218-390-4280 http://www.co.carlton.mn.us/index.asp?SEC =843AEAFD-5FEC-434E-AFD031ABA45AB175&Type=B_BASIC 952-442-2323 No Web Site 218-947-7534 Chippewa http://www.co.chippewa.mn.us/vet.htm 320-269-6419 Chisago http://www.co.chisago.mn.us/165/Veterans Transportation Information As needed Volunteer drivers 763-323-5290 Even numbered weekdays to MPLS VAMC, odd numbered weekdays to St. Cloud VAMC 218-927-7276 Contact DAV 1-855-277-9787 COST Donation Contact DAV 1-855-277-9787 Free Contact CVSO for information 320-968-5044 None Call for information Free As needed 320-839-6398 Odd numbered weekdays 507-340-8156 Donation Monday & Wednesdays to MPLS VAMC, Friday to St Cloud VAMC. 507-766-6382 Contact CVSO for Information 218-390-4280 Travel Allotment Monday-Friday to MPLS VAMC Tuesdays to Shakopee CBOC 952-442-2323 Free to county residents Varies – Call 218-947-7530 Varies Based on mileage traveled Donation St Cloud VAMC-Even numbered weekdays. MPLS VAMC – Odd numbered weekdays 320-269-6419 Callers should call 651-213- Free $5 9|Page COUNTY Web Site/ OFFICE PHONE -Services 651-213-5680 Clay http://www.co.clay.mn.us/341/VeteransServices 218-299-5041 http://www.co.clearwater.mn.us/index.asp? Type=B_LIST&SEC={7A5812F2-74A1-481F9016-9399E90E4D4D} 218-694-6618 http://www.co.cook.mn.us/index.php/gover nment/departments/veteran-services 218-387-3639 Clearwater Cook Cottonwood Crow Wing Dakota Dodge Douglas Faribault Fillmore Transportation Information 5605. Riders should schedule morning appointments whenever possible. Contact CVSO for Information 1-855-277-9787 COST Free As needed- Volunteer drivers use Privately Owned Vehicle 218-556-5340 DAV starting 6/2015. AS needed-Volunteer drivers AEOA bus 2nd Tuesday & 4th Thursday 218-370-2780 http://www.co.cottonwood.mn.us/countyMonday thru Friday as needed departments/veterans/ Also work with surrounding 507-831-5522 counties for return rides from VA 507-831-5522 http://crowwing.us/index.aspx?NID=209 DAV van for Brainerd & St. 218-824-1058 Cloud runs daily as needed. At least 2 riders needed for van to run. 218-839-3703 https://www.co.dakota.mn.us/HealthFamily Schedule rides from the /VeteransServices/Pages/default.aspx Hastings Veteran’s Home to the 651-554-5601 VAMC in MPLS and back. Call for all other transportation needs. 651-554-5601 http://www.co.dodge.mn.us/departments/v Tuesday & Thursdays eteran_services.php Also “as needed” 507-635-6140 507-993-5935 http://www.co.douglas.mn.us/dc/veterans.a Odd numbered weekdays to St. spx Cloud/MPLS VAMC. Even 320-762-3883 numbered weekdays to Fargo VAMC. http://fcvets.bevcomm.net/ MPLS VAMC on even 507-526-6268 numbered weekdays only and odds numbered weekdays to Mankato CBOC, No travel on Saturday, Sunday, or Holidays 507-526-6268 http://www.co.fillmore.mn.us/communityCall 507-259-3282 services/veterans Free $25-$35 or Travel pay Free None Travel Allotment Travel pay or $10 to St. Cloud $20 to MPLS None Donation 10 | P a g e COUNTY Freeborn Goodhue Grant Hennepin Houston Hubbard Isanti Itasca Jackson Kanabec Kandiyohi Kittson Koochiching Web Site/ OFFICE PHONE 507-765-4937 http://www.co.freeborn.mn.us/140/Veteran s-Services 507-377-5184 http://www.co.goodhue.mn.us/187/Vetera ns-Service 651-385-3256 No Web site 218-685-8324 http://www.hennepin.us/residents/humanservices/veterans-service 612-348-3300 612-348-3499 No Web site 507-725-5805 ext. 2205/2332 http://www.co.hubbard.mn.us/vetservice.ht m 218-732-3561 http://www.co.isanti.mn.us/isanti/departm ents/veterans-services 763-689-3591 http://www.co.itasca.mn.us/Home/Depart ments/Veteran%20Services/Pages/default.a spx 218-327-2858 http://www.co.jackson.mn.us/index.asp?Ty pe=B_BASIC&SEC={1CAE17BD-BFDA-42B98491-D93C1B53BCA8} 507-847-4774 http://www.kanabeccounty.org/index.asp?T ype=B_BASIC&SEC={58687E1D-DDB6-45069EC2-6967E302DCAA} 320-679-6380 http://www.co.kandiyohi.mn.us/departmen ts/veterans_services/index.php 320-231-6226 http://co.kittson.mn.us/veteran-services/ 218-843-2198 http://www.co.koochiching.mn.us/dept/vet eran_serv/vetservmain.htm 218-283-1179 Transportation Information COST Tuesday, Wednesday, and Fridays 507-377-5184 Monday thru Friday, Drivers use Privately owned vehicle. No County van. Contact CVSO for Information 218-685-8324 Monday thru Friday 612-348-3300 612-348-3499 None No set schedule Travel Allotment Contact DAV 1-855-277-9787 Free Odd numbered weekdays, Volunteer drive Privately Owned Vehicles 763-689-3591 See Web site 218-328-5238 $10 None to MPLS VAMC; All go to Sioux Falls, SD 507-847-4774 Travel pay Even numbered weekdays to MPLS VAMC. Odd numbered weekdays to St Cloud VAMC 320-679-6380 St Cloud VAMC even numbered weekdays, MPLS VAMC odd numbered weekdays 320-905-0796 Contact CVSO for Information 218-843-2198 Wk. 1—Monday, Wednesday, and Fridays (MPLS VAMC) Wk. 2—Tuesday & Thursdays (MPLS VAMC) $10 Minimum $15 or Travel Allotment None $30 MPLS $25 St. Cloud $10 St Cloud $15 MPLS $40 MPLS $20 Hibbing/ Superior or travel pay 11 | P a g e COUNTY Web Site/ OFFICE PHONE Lac Qui Parle Lake http://www.lqpco.com/veterans.php 320-598-3445 http://www.co.lake.mn.us/departments/vet erans_services/index.php 218-834-8326 Lake of the Woods http://www.co.lake-of-thewoods.mn.us/VSO.aspx 218-634-2219 http://www.co.lesueur.mn.us/departments/veteran_s_servic es/index.php 507-357-8279 http://www.lincolncountymn.us/Departments/Veterans.htm 507-215-3159 507-694-1529 LeSueur Lincoln Lyon http://www.lyonco.org/departments/gover nment-center/veteran-services 507-537-6729 Mahnomen http://www.co.mahnomen.mn.us/veterans_ services.html 218-935-5062 http://www.co.marshall.mn.us/marshallcou nty/departments/veterans.htm 218-745-6007 http://www.co.marshall.mn.us/marshallcou nty/departments/veterans.htm 218-745-4303 http://www.co.martin.mn.us/index.php/gov ernment/veteran-services 507-238-3220 Marshall East Marshall West Martin Transportation Information Wk. 3— Monday, Wednesday, and Fridays (Hibbing) Wk. 4— Tuesday & Thursdays (Superior) (Van comes down day before for MPLS. VAMC) Go with Chippewa Co van 320-598-3445 Volunteer Drivers / Privately Owned Vehicles to van pickup points or destination, Volunteer Driver Program from donations. 218-834-8326 When needed 218-779-0517 COST Even numbered weekdays $25 As needed. Volunteer drivers use Privately Owned Vehicles or link with Lyon County van to Sioux Falls VAMC. 507-215-3159 507-694-1529 Van goes to the St. Cloud VAMC on the 1st & 3rd Monday of each month, and to Sioux Falls VAMC every Tuesday and Wednesday by calling for an apt. 507-537-6729 Contact CVSO for Information 218-935-5062 Travel pay None $10 or Travel Pay Contact CVSO for Information 218-745-6007 Contact CVSO for Information 218-745-4303 MPLS VAMC even number weekdays or Sioux Falls VAMC odd number weekdays. Travel pay 12 | P a g e COUNTY Web Site/ OFFICE PHONE Meeker http://www.co.meeker.mn.us/index.asp?Ty pe=B_BASIC&SEC={27025BD4-36E6-4AD0B0A8-48FB4BC6972F} 320-693-5445 McLeod http://www.co.mcleod.mn.us/mcleodco.cfm ?pageID=35&sub=yes 320-864-1268 Mille Lacs Morrison Mower Murray Nicollet Nobles Norman Olmsted http://www.co.millelacs.mn.us/index.asp?Type=B_BASIC&SEC={ 239B12E7-97FA-42F8-A57C-A0CFA44ED0FC} 320-983-8208 http://www.co.morrison.mn.us/index.asp?T ype=B_BASIC&SEC={92696A26-B969-4B44A02A-AB1B483CAFB7} 320-632-0290 No Web Site 507-434-2712 http://murraycountymn.com/mc/index.php?option=com_ content&view=article&id=946&Itemid=211 507-836-6148 ext. 154 http://www.co.nicollet.mn.us/173/Veterans -Services 507-934-7870 507-934-7871 http://www.co.nobles.mn.us/Departments/ VeteransServices/tabid/840/Default.aspx 507-295-5292 http://www.co.norman.mn.us/index.asp?SE C=94805E05-6E08-425B-8AD8FFC8DCFBAD94&DE=2ACAF552-F3D1-4A3CBB17-64111F068E5D&Type=B_BASIC 218-784-5494 http://www.co.olmsted.mn.us/cs/vets/Page Transportation Information 507-238-3220 MPLS VAMC- Even number weekdays St. Cloud VAMC – Odd number weekdays Individual drivers Ambulatory Van: St Cloud VAMC- odd numbered weekdays MPLS VAMC- even numbered weekdays Saturdays by request Handicap Van: Either VAMCFirst come, first served Non-VA appointments transport through DAV #37 320-864-1268 320-587-1000 Contract with Timber Trails 1-888-217-5222 COST Tri-Cap Transportation Monday thru Fridays. Call our office to get a voucher or token for transportation. 320-632-0290 Even numbered weekdays 507-434-2712 When needed Volunteers drive Privately Owned Vehicles Travel pay Even numbered weekdays of the month. Call for reservation 507-934-7875 $10 Travel pay $5 or Travel pay $35 or Travel pay Donation Travel pay Travel pay No carpools—no service 507-295-5292 Contact DAV Van, Alternating Wednesday. & Thursday. 1-855-277-9787 FREE Monday thru Fridays Travel pay 13 | P a g e COUNTY Otter Tail Pennington Pine Pipestone Polk Pope Ramsey Red Lake Redwood Web Site/ OFFICE PHONE s/default.aspx 507-328-6355 http://www.co.ottertail.mn.us/164/Veterans-Service 218-998-8605 http://co.pennington.mn.us/departments/v eterans.asp 218-683-7034 http://www.co.pine.mn.us/index.asp?Type= B_BASIC&SEC={58F6B3F0-A580-417A-AB5710569A157A19} 320-216-4250 http://www.pipestonecounty.com/board/departments_offices/vet eran_services.php 507-825-6771 http://www.co.polk.mn.us/index.asp?SEC=E F3318E1-7A10-44FE-95D18CB73B95FE78&Type=B_BASIC 218-281-3066 http://www.co.pope.mn.us/veteran_service s.php 320-634-7846 http://www.co.ramsey.mn.us/vs/ 651-266-2545 No Web site 218-253-4249 No Web site 507-637-4034 Renville http://www.co.renville.mn.us/departments/ human_and_health_services/veterans/index .php 320-523-3763 Rice http://www.co.rice.mn.us/departments/vet erans-services 507-332-6117 http://www.co.rock.mn.us/veterans.html 507-283-5061 http://www.co.roseau.mn.us/veteranservices.html 218-463-3308 http://www.co.scott.mn.us/Pages/Departm Rock Roseau Scott Transportation Information 507-328-6355 COST Regularly scheduled to the Fargo VAMC Monday thru Fridays. 218-998-8605 Contact CVSO for Information 218-683-7034 $30 Even numbered dates 320-216-4250 $20 donation None Contact CVSO for Information 218-281-3066 Transportation to and from the VAMC at MPLS and St. Cloud on even numbered weekdays 320-634-7846 Refer to VA and DAV 651-266-2545 Contact CVSO for Information 218-253-4249 Tuesday and Thursdays, also St Cloud VAMC on Mondays 507-829-3345 MPLS VAMC odd numbered weekdays except Wednesday to St Cloud VAMC; 1st Tuesday of the month to Monte CBOC 320-523-3763 Monday thru Fridays 507-332-6117 $20 St. Cloud $40 MPLS Donation or travel pay Travel pay Travel Allotment Contact CVSO for Information 507-283-5061 Contact CVSO for Information 218-463-3308 Monday thru Thursdays None 14 | P a g e COUNTY Sherburne Web Site/ OFFICE PHONE entDetail.aspx?LID=22 952-496-8176 http://www.co.sherburne.mn.us/veterans/ 763-765-3100 Sibley http://www.co.sibley.mn.us/veterans_servic es/index.php 507-237-4090 St LouisDuluth http://www.stlouiscountymn.gov/GOVERN MENT/DepartmentsAgencies/VeteransServi ceOffice.aspx 218-725-5285 http://www.stlouiscountymn.gov/GOVERN MENT/DepartmentsAgencies/VeteransServi ceOffice.aspx 218-365-8203 http://www.stlouiscountymn.gov/GOVERN MENT/DepartmentsAgencies/VeteransServi ceOffice.aspx 218-262-6090 http://www.stlouiscountymn.gov/GOVERN MENT/DepartmentsAgencies/VeteransServi ceOffice.aspx 218-749-7110 http://www.co.stearns.mn.us/AdultsFamilie s/VeteransServices 320-256-1435 http://www.co.stearns.mn.us/AdultsFamilie s/VeteransServices 320-656-6176 http://www.co.steele.mn.us/departments/v eterans_services/index.html 507-444-7460 St Louis-Ely St LouisHibbing St LouisVirginia StearnsMelrose Stearns-St Cloud Steele Stevens Swift Todd http://www.co.stevens.mn.us/index.aspx?ni d=883 320-208-6555 http://www.swiftcounty.com/index.asp?Typ e=B_BASIC&SEC={418DF41E-D33C-47F48B50-0F6F2D3409D3} 320-842-5271 http://www.co.todd.mn.us/departments/ve terans_services/veterans_services_frontpag Transportation Information 952-496-8176 COST MPLS VAMC - Monday thru Thursday St. Cloud VAMC – Monday thru Friday 763-765-3100 Trailblazer Transportation as needed. Volunteer. Drivers use Privately Owned Vehicles 507-237-4090 Within St. Louis County the DAV operates their van to transport veterans 218-725-5285 Same as above 1-800-450-9777 ext. 3203 None Same as above 1-800-450-9777 ext. 8390 Donations Same as above 1-800-450-9777 ext. 7110 Donations VA and DAV transportation network 320-256-1435 VA and DAV transportation network 320-656-6176 As Needed Only, Monday thru Friday. Call to schedule appointment. 507-444-7460 Odd numbered weekdays 320-208-6555 None Donations Donations None $10 St. Cloud $20 MPLS Even numbered weekdays, as needed. 320-842-5271 Travel Allotment Odd numbered weekdays to St Cloud VAMC, Even numbered Travel pay 15 | P a g e COUNTY Web Site/ OFFICE PHONE e_panel 320-732-4419 Traverse http://www.co.traverse.mn.us/departments /departments/veteran-services/ 320-422-7726 http://www.co.wabasha.mn.us/index.php/d epartments/veterans-services 651-565-3864 http://www.co.wadena.mn.us/county_direc tory/veterans/VSO.htm 218-631-7617 http://www.co.waseca.mn.us/index.aspx?ni d=134 507-835-0680 http://www.co.washington.mn.us/index.asp x?NID=819 651-430-6895 http://www.co.watonwan.mn.us/index.aspx ?nid=110 507-375-1254 http://www.co.wilkin.mn.us/index.asp?Type =B_BASIC&SEC={0C115EF4-DF2B-4F3E-89386C7E46EFC671} 218-643-7134 Wabasha Wadena Waseca Washington Watonwan Wilkin Winona Wright Yellow Medicine http://www.co.winona.mn.us/page/2467 507-457-6455 http://www.co.wright.mn.us/218/VeteransServices-Civil-Defense 763-682-7326 http://www.co.ym.mn.gov/index.asp?Type= B_BASIC&SEC={EF3F54FE-B17C-4930-8105AC0B48350797} 320-313-3037 Transportation Information weekdays to MPLS VAMC 320-732-4418 320-815-2931 Contact DAV 1-855-277-9787 COST Even numbered weekdays to MPLS VAMC 651-764-0697 Contact CVSO for Information 218-631-7617 None Monday thru Fridays 507-835-0680 Travel pay Free $35 As needed volunteer drivers 651-430-6895 Even numbered weekdays 507-375-1254 Travel pay if entitled Rides to Fargo VAMC and Fergus Falls. We also offer free taxi tickets to Veterans, Spouses and widows to grocery shop and Dr. appointments. 218-643-7134 Contact CVSO for Information 507-457-6455 DAV Transportation in 2015 763-682-7326 free $50 Provides access to medical care at the VAMC in MPLS, Sioux Falls, and St. Cloud through its van transportation program. 320-313-3037 16 | P a g e Appendix B 2015 Minnesota Transit Systems Telephone Directory. 17 | P a g e 2015 Minnesota Transit Systems Telephone Directory SYSTEM NAME: ARROWHEAD TRANSIT LEGAL NAME: ARROWHEAD ECONOMIC OPPORTUNITY AGENCY, INC. SYSTEM NAME: BROWN COUNTY HEARTLAND EXPRESS LEGAL NAME: BROWN COUNTY FAMILY SERVICES (Aitkin, Carlton, Cook, Itasca, Koochiching, Lake, Pine and St. Louis Counties) Phone: 218.735.6807 Contact Person: Jack Larson, Transit Director Address: 702 – 3rd Avenue South City, State, Zip: Virginia, MN 55792-2776 E-Mail Address: jack.larson@aeoa.org Website: www.arrowheadtransit.com (Brown County) SYSTEM NAME: BECKER COUNTY TRANSIT SYSTEM NAME: BUFFALO RIDGE REGIONAL TRANSIT LEGAL NAME: BECKER COUNTY TRANSIT (Becker County) Phone: 218.847.1674 Contact Person: Rusty Haskins, Supervisor Address: 712 Minnesota Avenue City, State, Zip: Detroit Lakes, MN 56501-3035 E-Mail Address: rdhaski@co.becker.mn.us Website: www.co.becker.mn.us/dept/transit/default.aspx Phone: 507.354.8246 Contact Person: Bob Apitz, Transit Coordinator Address: 1117 Center Street, P. O. Box 788 City, State, Zip: New Ulm, MN 56073-0788 E-Mail Address: bob.apitz@co.brown.mn.us Website: www.co.brown.mn.us/heartlandexpresstransit LEGAL NAME: SOUTHWESTERN MINNESOTA OPPORTUNITY COUNCIL, INC. (Murray, Nobles, Pipestone and Rock Counties) Phone: 888.735.2537 Contact Person: Karen DeBoer, Transit Director Address: 1106 – 3rd Avenue, P. O. Box 787 City, State, Zip: Worthington, MN 56187-2475 E-Mail Address: kdeboer@smoc.us Website: www.smoc.us/id39.html SYSTEM NAME: BENSON HEARTLAND EXPRESS LEGAL NAME: CITY OF BENSON SYSTEM NAME: CENTRAL COMMUNITY TRANSIT (Swift County) LEGAL NAME: CENTRAL COMMUNITY TRANSIT JOINT POWERS BOARD Phone: 320.843.4775 Contact Person: Rob Wolfington, City Manager Address: 1410 Kansas Avenue City, State, Zip: Benson, MN 56215-1718 E-Mail Address: rob.wolfington@co.swift.mn.us Website: www.bensonmn.org SYSTEM NAME: BRAINERD/CROW WING PUBLIC TRANSIT (Kandiyohi and Renville Counties) Phone: 320.214.7433 Contact Person: Tiffany Collins, Transit Director Address: 1320 – 22nd Street S.W., P. O. Box 186 City, State, Zip: Willmar, MN 56201-0186 E-Mail Address: tcollins@katbus.org Website: www.katbus.org LEGAL NAME: CITY OF BRAINERD (Cass and Crow Wing Counties) Phone: 218.828.6172 Contact Person: Anders Stone, Transit Coordinator Address: 501 Laurel Street City, State, Zip: Brainerd, MN 56401-3595 E-Mail Address: astone@ci.brainerd.mn.us Website: www.ci.brainerd.mn.us/transit/ 18 | P a g e 2015 Minnesota Transit Systems Telephone Directory SYSTEM NAME: CHISAGO/ISANTI COUNTY HEARTLAND EXPRESS SYSTEM NAME: FARIBAULT COUNTY PRAIRIE EXPRESS LEGAL NAME: ISANTI COUNTY LEGAL NAME: FARIBAULT COUNTY (Chisago and Isanti Counties) (Faribault County; Parts of Blue Earth, Freeborn and Martin Counties) Phone: 507.526.7433 Contact Person: Bonita Zimmer Transit Coordinator Address: 415 North Main, P. O. Box 130 City, State, Zip: Blue Earth, MN 56013-5528 E-Mail Address: bonita.zimmer@co.faribault.mn.us Website: www.co.faribault.mn.us Phone: 763.689.8130 Contact Person: Craig Rempp, Transit Director Address: 245 – 2nd Street S.E. City, State, Zip: Cambridge, MN 55008-1653 E-Mail Address: craig.rempp@co.isanti.mn.us Website: www.co.isanti.mn.us/isanti/departments/transit SYSTEM NAME: DULUTH TRANSIT AUTHORITY LEGAL NAME: DULUTH TRANSIT AUTHORITY SYSTEM NAME: FOSSTON TRANSIT (St. Louis County) LEGAL NAME: CITY OF FOSSTON Phone: 218.623.4306 Contact Person: Dennis Jensen, General Manager Address: 2402 West Michigan Street City, State, Zip: Duluth, MN 55806-1928 E-Mail Address: djensen@duluthtransit.com Website: www.duluthtransit.com (Polk County) Phone: 218.435.1959 Contact Person: Charles Lucken, City Administrator Address: 220 East First Street City, State, Zip: Fosston, MN 56542-1337 E-Mail Address: chuck.lucken@fosston.com Website: www.fosston.com SYSTEM NAME: EAST GRAND FORKS TRANSIT LEGAL NAME: CITY OF EAST GRAND FORKS SYSTEM NAME: FOND-DU-LAC TRANSIT (Polk County) LEGAL NAME: FOND-DU-LAC BAND OF LAKE SUPERIOR CHIPPEWA Phone: 218.773.0124 Contact Person: Nancy Ellis, Planner Address: 600 DeMers Avenue City, State, Zip: East Grand Forks, MN 56721-1840 E-Mail Address: nellis@egf.mn Website: www.grandforksgov.com/bus (Carlton and St. Louis Counties) Phone: 218.878.7500 Contact Person: James Kyle, Transit Director Address: 1720 Big Lake Road City, State, Zip: Cloquet, MN 55720 E-Mail Address: jameskyle@fdlrez.com Website: www.fdlrez/fdltransit.htm 19 | P a g e SYSTEM NAME: GRANITE FALLS HEARTLAND EXPRESS SYSTEM NAME: LA CRESCENT APPLE EXPRESS LEGAL NAME: CITY OF GRANITE FALLS (Houston County) (Chippewa and Yellow Medicine Counties) Phone: 320.564.3011 Ext. 7 Contact Person: Dennis Smith, Transit Director Address: 641 Prentice Street City, State, Zip: Granite Falls, MN 56241-1517 E-Mail Address: transit@granitefalls.com Website: www.granitefalls.com/heartland.html Phone: 608.789.7350 Contact Person: Keith Lee, Transit Manager Address: 315 Main Street City, State, Zip: La Crescent, MN 55947-1158 E-Mail Address: leek@cityoflacrosse.org Website: www.cityoflacrosse.org/index.aspx?NID=19 SYSTEM NAME: HIBBING AREA TRANSIT SYSTEM NAME: LE SUEUR HEARTLAND EXPRESS LEGAL NAME: CITY OF HIBBING LEGAL NAME: CITY OF LE SUEUR (St. Louis County) (Le Sueur County) Phone: 218.262.3486 Ext. 714 Contact Person: Sherri Renskers, Finance Director Address: 401 East 21st Street City, State, Zip: Hibbing, MN 55746-1854 E-Mail Address: srenskers@ci.hibbing.mn.us Website: www.hibbing.mn.us Phone: 507.665.6211 Contact Person: Sandi Owen, Transit Manager Address: 601 South 5th Street City, State, Zip: Le Sueur, MN 56058-2239 E-Mail Address: sowen@cityoflesueur.com Website: www.cityoflesueur.com/citydepartments/transit-city-bus/ SYSTEM NAME: HUBBARD COUNTY HEARTLAND EXPRESS LEGAL NAME: CITY OF LA CRESCENT LEGAL NAME: HUBBARD COUNTY SYSTEM NAME: LINCOLN COUNTY HEARTLAND EXPRESS (Hubbard County) LEGAL NAME: LINCOLN COUNTY Phone: 218.732.9328 Contact Person: Linda Bair, Transit Coordinator Address: 205 Court Avenue City, State, Zip: Park Rapids, MN 56470-1483 E-Mail Address: lbair@co.hubbard.mn.us Website: www.co.hubbard.mn.us/socialservice/forms/public %20transportation.pdf (Lincoln County) Phone: 507.694.1813 Contact Person: Cara Nielsen, Transit Director Address: 319 N. Rebecca Street, P. O. Box 29 City, State, Zip: Ivanhoe, MN 56142-9572 E-Mail Address: cnielsen@co.lincoln.mn.us Website: www.co.lincoln.mn.us/departments/transportation. htm 20 | P a g e SYSTEM NAME: MANKATO-GREATER MANKATO TRANSIT SYSTEM SYSTEM NAME: MOORHEAD METROPOLITAN AREA TRANSIT LEGAL NAME: CITY OF MANKATO LEGAL NAME: CITY OF MOORHEAD (Blue Earth and Nicollet Counties) Phone: 507.387.8655 Contact Person: Mark Anderson, Superintendent Address: 10 Civic Center Plaza, P. O. Box 3368 City, State, Zip: Mankato, MN 56001-7794 E-Mail Address: manderson@city.mankato.mn.us Website: www.mankatomn.gov/mts/servicearea.aspx (Clay County) Phone: 701.476.6686 Contact Person: Lori Van Beek, Transit Manager Address: 650 – 23rd Street North City, State, Zip: Fargo, ND 58102 E-Mail Address: lvanbeek@matbus.com Website: www.matbus.com SYSTEM NAME: MORRIS TRANSIT SYSTEM NAME: MARTIN COUNTY TRANSIT LEGAL NAME: CITY OF MORRIS LEGAL NAME: MARTIN COUNTY (Stevens County) (Martin County) Phone: 320.589.1000 Contact Person: Beth Heinrich, Transit Coordinator Address: P. O. Box 438 City, State, Zip: Morris, MN 56267-0438 E-Mail Address: transit@ci.morris.mn.us Website: www.ci.morris.mn.us/transit.php Phone: 507.238.3126 Contact Person: Scott Higgins, County Coordinator Address: 201 Lake Avenue City, State, Zip: Fairmont, MN 56031-1845 E-Mail Address: scott.higgins@co.martin.mn.us Website: www.co.martin.mn.us/index.php/servces/publictransit SYSTEM NAME: MURRAY COUNTY HEARTLAND EXPRESS LEGAL NAME: MURRAY COUNTY SYSTEM NAME: MEEKER COUNTY PUBLIC TRANSIT (Murray County) LEGAL NAME: ECUMEN DBA MEEKER PUBLIC TRANSIT Phone: 507.836.6648 Contact Person: Michelle Miranowski Transportation Coordinator Address: 2439 Broadway Avenue City, State, Zip: Slayton, MN 56172-1352 E-Mail Address: mcrides@co.murray.mn.us Website: N/A (Meeker County) Phone: 320.373.6612 Contact Person: Donna Anderson, Director Address: 812 East Ripley Street City, State, Zip: Litchfield, MN 55355-2606 E-Mail Address: donnaanderson@ecumen.org Website: www.ecumenoflitchfield.org/housingservices/#wellness-center 21 | P a g e 2015 Minnesota Transit Systems Telephone Directory SYSTEM NAME: PAUL BUNYAN TRANSIT SYSTEM NAME: PRAIRIELAND TRANSIT SYSTEM LEGAL NAME: PAUL BUNYAN TRANSIT LEGAL NAME: SOUTHWESTERN MINNESOTA OPPORTUNITY COUNCIL, INC. (Beltrami, Lake of the Woods and Roseau Counties) Phone: 218.751.8765 Ext. 6 Contact Person: Gregory Negard Executive Director Address: 706 Railroad Street, P. O. Box 1773 City, State, Zip: Bemidji, MN 56619-4832 E-Mail Address: g.negard@paulbunyantransit.com Website: www.paulbunyantransit.com (Nobles County) Phone: 507.376.3322 Ext. 238 Contact Person: Karen DeBoer, Transit Director Address: 1106 – 3rd Avenue, P. O. Box 787 City, State, Zip: Worthington, MN 56187-2475 E-Mail Address: kdeboer@smoc.us Website: www.smoc.us/id37.html SYSTEM NAME: PIPESTONE COUNTY TRANSIT SYSTEM NAME: RAINBOW RIDER TRANSIT LEGAL NAME: PIPESTONE COUNTY LEGAL NAME: RAINBOW RIDER TRANSIT BOARD (Pipestone County) Phone: 507.825.6713 Contact Person: Marc Hall, Transit Director Address: 811 – 5th Street S.E. City, State, Zip: Pipestone, MN 56164-2000 E-Mail Address: marc.hall@co.pipestone.mn.us Website: www.pipestonecounty.com/board/departments_offices/transit.php (Douglas, Grant, Pope, Stevens, Todd and Traverse Counties) Phone: 800.450.7770 Contact Person: Harold Jennissen, Transit Director Address: 249 Poplar Avenue, P. O. Box 136 City, State, Zip: Lowry, MN 56349-4613 E-Mail Address: hjenn@runestone.net Website: www.rainbowriderbus.com SYSTEM NAME: PRAIRIE FIVE RIDES SYSTEM NAME: RED LAKE TRANSIT LEGAL NAME: PRAIRIE FIVE CAC, INC. LEGAL NAME: RED LAKE BAND OF CHIPPEWA INDIANS (Big Stone, Chippewa, Lac Qui Parle, Swift and Yellow Medicine Counties) Phone: 320.269.6578 Contact Person: Ted Nelson Transportation Program Manager Address: 719 – 7th Street North, P. O. Box 159 City, State, Zip: Montevideo, MN 56265-0159 E-Mail Address: ted.nelson@prairiefive.com Website: www.prairiefive.com/transportation.html (Beltrami County) Phone: 218.679.2910 Contact Person: Michael Ness, Director Address: 24415 Highway 1, P. O. Box 95 City, State, Zip: Red Lake, MN 56671-0095 E-Mail Address: rltrans@paulbunyan.net Website: N/A SYSTEM NAME: ROCHESTER PUBLIC TRANSIT LEGAL NAME: CITY OF ROCHESTER (Olmsted County) Phone: 507.328.2424 Contact Person: Anthony Knauer Transit and Parking Manager Address: 4300 East River Road N.E. City, State, Zip: Rochester, MN 55906-3708 E-Mail Address: tknauer@rochestermn.gov Website: www.rptride.com 22 | P a g e SYSTEM NAME: ROCK COUNTY HEARTLAND EXPRESS LEGAL NAME: ROCK COUNTY (Rock County) Phone: 507.283.5058 Contact Person: Mark Sehr, Transportation Director Address: P. O. Box 713 City, State, Zip: Luverne, MN 56156-0713 E-Mail Address: mark.sehr@co.rock.mn.us Website: www.co.rock.mn.us/heartland_express.html SYSTEM NAME: ST. PETER TRANSIT LEGAL NAME: CITY OF ST. PETER (Le Sueur and Nicollet Counties) Phone: 507.934.0668 Contact Person: Wayne Albers, Transit Coordinator Address: 227 South Front Street City, State, Zip: St. Peter, MN 56082-2513 E-Mail Address: waynea@saintpetermn.gov Website: www.saintpetermn.gov/transit/ SYSTEM NAME: SOUTHERN MINNESOTA AREA RURAL TRANSIT (SMART) SYSTEM NAME: ROLLING HILLS TRANSIT LEGAL NAME: CEDAR VALLEY SERVICES, INC. LEGAL NAME: SEMCAC (Freeborn, Mower and Steele Counties) Phone: 507.444.2346 Contact Person: Melinda Estey, Transit Manager Address: 2111 – 4th Street N.W. City, State, Zip: Austin, MN 55912 E-Mail Address: mestey@cedarvalleyservices.org Website: www.smartbusmn.org (Dodge, Fillmore, Houston and Winona Counties; and cities of Blooming Prairie and Stewartville) Phone: 507.864.8238 Contact Person: Erlene Welshons Transportation Director Address: 204 South Elm Street, P. O. Box 549 City, State, Zip: Rushford, MN 55971-8812 E-Mail Address: erlene.welshons@semcac.org Website: www.semcac.org/servicesheadstarthead-start-offerings/transportation/ SYSTEM NAME: ST. CLOUD METRO BUS LEGAL NAME: ST. CLOUD METROPOLITAN TRANSIT COMMISSION (Benton, Sherburne and Stearns Counties)) Phone: 320.529.4482 Contact Person: Ryan Daniel, Executive Director Address: 665 Franklin Avenue N.E. City, State, Zip: St. Cloud, MN 56304-0225 E-Mail Address: rdaniel@stcloudmtc.com Website: www.ridemetrobus.com SYSTEM NAME: TIMBER TRAILS PUBLIC TRANSIT SYSTEM NAME: THREE RIVERS HIAWATHALAND TRANSIT LEGAL NAME: THREE RIVERS COMMUNITY ACTION, INC. (Goodhue, Rice and Wabasha Counties) Phone: 507.732.8558 Contact Person: Amy Repinski Director of Transportation Address: 55049 – 241st Avenue City, State, Zip: Plainview, MN 55964-3202 E-Mail Address: arepinski@threeriverscap.org Website: www.threeriverscap.org/transportation/hiawat haland.-transit LEGAL NAME: KANABEC COUNTY 23 | P a g e 2015 Minnesota Transit Systems Telephone Directory (Kanabec and Mille Lacs Counties) Phone: 320.679.6462 Contact Person: Helen Pieper, Transit Director Address: 905 East Forest Avenue, Suite 127 City, State, Zip: Mora, MN 55051-1632 E-Mail Address: helen.pieper@co.kanabec.mn.us Website: www.timbertrailstransit.com SYSTEM NAME: TRAILBLAZER TRANSIT LEGAL NAME: TRAILBLAZER JOINT POWERS BOARD (McLeod, Sibley and Wright Counties) Phone: 320.864.1000 Contact Person: Gary Ludwig, Executive Director Address: 207 West 11th Street City, State, Zip: Glencoe, MN 55336-2037 E-Mail Address: gludwig@trailblazertransit.com Website: www.trailblazertransit.com SYSTEM NAME: TRANSIT ALTERNATIVES LEGAL NAME: PRODUCTIVE ALTERNATIVES, INC. (Clay, Otter Tail and Wilkins Counties) Phone: 218.998.3002 Contact Person: Daryn Toso Director, Transportation Services Address: 1225 North Tower Road City, State, Zip: Fergus Falls, MN 56537-1077 E-Mail Address: darynt@paiff.org Website: www.paiff.org/transit/php SYSTEM NAME: TRI-CAP TRANSIT CONNECTION LEGAL NAME: TRI-COUNTY ACTION PROGRAM, INC. (Benton, Morrison, Sherburne and Stearns Counties) Phone: 320.202.7824 Contact Person: Nathaniel Fish Transportation Director Address: 1200 – 23rd Avenue South, P. O. Box 683 City, State, Zip: Waite Park, MN 56387-4527 E-Mail Address: nathaniel.fish@tricap.org Website: www.tricap.org/transportation.html SYSTEM NAME: TRI-VALLEY HEARTLAND EXPRESS BUS LEGAL NAME: TRI-VALLEY OPPORTUNITY COUNCIL, INC. (Clearwater, Kittson, Mahnomen, Marshall, Norman, Pennington, Polk and Red Lake Counties) Phone: 218.281.0700 Contact Person: Cindy Pic Transportation Program Manager Address: 1345 Fairfax Avenue City, State, Zip: Crookston, MN 56716-2044 E-Mail Address: cpic@tvoc.org Website: www.tvoc.org/services/transportation/ SYSTEM NAME: WADENA COUNTY FRIENDLY RIDER TRANSIT LEGAL NAME: WADENA COUNTY HIGHWAY DEPARTMENT (Todd and Wadena Counties) Phone: 218.631.5730 Contact Person: George Behl, Transit Coordinator Address: 229 Harry Rich Drive City, State, Zip: Wadena, MN 56482-1571 E-Mail Address: george.behl@co.wadena.mn.us Website: www.friendlyrider.com SYSTEM NAME: WATONWAN TAKE ME THERE LEGAL NAME: WATONWAN COUNTY (Watonwan County; and communities in Blue Earth, Brown, Cottonwood and Martin Counties) Phone: 507.375.7385 Contact Person: Marjorie Smith, Transit Director Address: 1304 – 7th Avenue South City, State, Zip: St. James, MN 56081-2439 E-Mail Address: marjorie.smith@co.watonwan.mn.us Website: www.co.watonwan.mn.us/index.aspx?nid=213 24 | P a g e SYSTEM NAME: WESTERN COMMUNITY ACTION-COMMUNITY TRANSIT LEGAL NAME: WESTERN COMMUNITY ACTION, INC. (Cottonwood, Jackson, Lyon and Redwood Counties) Phone: 507.537.7628 Ext. 1124 Contact Person: Cathleen Amick Director of Transportation Address: 1400 South Saratoga Street City, State, Zip: Marshall, MN 56258-3114 E-Mail Address: cathleen.amick@wcainc.org Website: www.wcainc.org/transit/ SYSTEM NAME: WHITE EARTH PUBLIC TRANSIT LEGAL NAME: WHITE EARTH RESERVATION TRIBAL COUNCIL (Becker, Clearwater and Mahnomen Counties) Phone: 218.983.3283 Contact Person: Ray Johnston Tribal Program Coordinator Address: P. O. Box 418 City, State, Zip: White Earth, MN 56591 E-Mail Address: rayj@whiteearth.com Website: www.whiteearth.com SYSTEM NAME: WINONA TRANSIT SERVICE LEGAL NAME: CITY OF WINONA (Winona County) Phone: 507.457.8200 Contact Person: Monica Hennessy Mohan City Clerk Address: 207 Lafayette Street, P. O. Box 378 City, State, Zip: Winona, MN 55987-3533 E-Mail Address: mhmohan@ci.winona.mn.us Website: www.cityofwinona-mn.com 25 | P a g e 2015 Minnesota Transit Systems Telephone Directory SYSTEM NAME: JEFFSON LINES LEGAL NAME: JEFFERSON PARTNERS, L.P. DBA JEFFERSON LINES (State of Minnesota) Phone: 612.359.3423 Contact Person: Becky Alper Community Awareness Specialist Address: 2100 East 26th Street City, State, Zip: Minneapolis, MN 55404-4101 E-Mail Address: balper@jeffersonlines.com Website: www.jeffersonlines.com SYSTEM NAME: LAND TO AIR EXPRESS LEGAL NAME: BLUE EARTH BLUE SKY, LLC DBA LAND TO AIR EXPRESS (Serving the cities of Albert Lea, Austin, Belle Plaine, Jordan, Mankato, Minneapolis, New Ulm, Owatonna, Rochester and St. Peter) Phone: 507.625.3977 or 888.736.9190 Contact Person: Jason Mekalson, General Manager Address: 50 Sibley Parkway City, State, Zip: Mankato, MN 56001-2309 E-Mail Address: jasonm@landtoair.net Website: www.landtoairexpress.com SYSTEM NAME: TRI-VALLEY HEARTLAND EXPRESS BUS LEGAL NAME: TRI-VALLEY OPPORTUNITY COUNCIL, INC. (Clearwater, Kittson, Mahnomen, Marshall, Norman, Pennington, Polk and Red Lake Counties) Phone: 218.281.0700 Contact Person: Cindy Pic Transportation Program Manager Address: 1345 Fairfax Avenue City, State, Zip: Crookston, MN 56716-2044 E-Mail Address: cpic@tvoc.org Website: www.tvoc.org/services/transportation/ 26 | P a g e MAPLE GROVE TRANSIT (City of Maple Grove) Phone: 763.494.6005 Contact Person: Michael Opatz Transit Administrator Address: P. O. Box 1180 City, State, Zip: Maple Grove, MN 55369 E-Mail Address: mopatz@ci.maple-grove.mn.us Website: www.maplegrovemn.gov/services/transit METRO MOBILITY (Anoka, Dakota, Hennepin, Ramsey and Washington Counties) Phone: 651.602.1689 Contact Person: Andrew R. Krueger Senior Manager Address: 390 Robert Street North City, State, Zip: St. Paul, MN 55101 E-Mail Address: andrew.krueger@metc.state.mn.us Website: www.metrocouncil.org/transportation/metromobility.aspx METRO TRANSIT – COMMUTER RAIL (Anoka, Dakota, Hennepin, Ramsey and Washington Counties) Phone: 612.373.3333 Contact Person: Brian Lamb General Manager Address: 560 – 6th Avenue North City, State, Zip: Minneapolis, MN 55411 E-Mail Address: brian.lamb@metrotransit.org Website: www.metrotransit.org METRO TRANSIT – LIGHT RAIL (Anoka, Dakota, Hennepin, Ramsey and Washington Counties) Phone: 612.373.3333 Contact Person: Brian Lamb General Manager Address: 560 – 6th Avenue North City, State, Zip: Minneapolis, MN 55411 E-Mail Address: brian.lamb@metrotransit.org Website: www.metrotransit.org METRO TRANSIT – REGULAR ROUTE BUS (Anoka, Dakota, Hennepin, Ramsey and Washington Counties) Phone: 612.373.3333 Contact Person: Brian Lamb General Manager Address: 560 – 6th Avenue North City, State, Zip: Minneapolis, MN 55411 E-Mail Address: brian.lamb@metrotransit.org Website: www.metrotransit.org METROPOLITAN COUNCIL CONTRACTED SERVICES – REGULAR ROUTE BUS (Anoka, Carver, Dakota, Hennepin, Ramsey, Scott and Washington Counties) Phone: 651.602.1744 Contact Person: John Harper Manager, Contracted Transit Services Address: 390 Robert Street North City, State, Zip: St. Paul, MN 55101 E-Mail Address: john.harper@metc.state.mn.us Website: www.metrocouncil.org 27 | P a g e METROPOLITAN COUNCIL CONTRACTED SERVICES – TRANSIT LINK (Anoka, Carver, Dakota, Hennepin, Ramsey, Scott and Washington Counties) Phone: 651.602.1744 Contact Person: John Harper Manager, Contracted Transit Services Address: 390 Robert Street North City, State, Zip: St. Paul, MN 55101 E-Mail Address: john.harper@metc.state.mn.us Website: www.metrocouncil.org/transportation/transitlink.aspx METROPOLITAN COUNCIL CONTRACTED SERVICES – VANPOOL (Anoka, Carver, Dakota, Hennepin, Ramsey, Scott and Washington Counties) Phone: 651.602.8267 Contact Person: Randy Rosvold Senior Project Administrator Address: 390 Robert Street North City, State, Zip: St. Paul, MN 55101 E-Mail Address: vanpool@metc.state.mn.us Website: www.metrocouncil.org/vanpool MINNESOTA VALLEY TRANSIT AUTHORITY (Cities of Apple Valley, Burnsville, Eagan, Prior Lake, Rosemount, Savage and Shakopee) Phone: 952.882.7500 Contact Person: Beverly Miller Executive Director Address: 100 East Highway 13 City, State, Zip: Burnsville, MN 55337 E-Mail Address: bmiller@mvta.com Website: www.mvta.com PLYMOUTH METROLINK (City of Plymouth) Phone: 763.509.5052 Contact Person: Sarah Hellekson Transit Manager Address: 3400 Plymouth Boulevard City, State, Zip: Plymouth, MN 55447-1482 E-Mail Address: shellekson@plymouthmn.gov Website: www.plymouthmn.gov/index.aspx?page=235 SOUTHWEST TRANSIT (Cities of Chanhassen, Chaska and Eden Prairie) Phone: 952.949.2287 Contact Person: Linda Spevacek Administrative Assistant Address: 13500 Technology Drive City, State, Zip: Eden Prairie, MN 55344 E-Mail Address: lspevacek@swtransit.org Website: www.swtransit.org UNIVERSITY OF MINNESOTA TRANSIT (Minneapolis and St. Paul Campuses) Phone: 612.604.1083 Contact Person: Joseph Dahip Transit Manager Address: 901 – 29th Avenue S.E. City, State, Zip: Minneapolis, MN 55414 E-Mail Address: dahip002@umn.edu Website: www.umn.edu/pts/bus/index.html 28 | P a g e ABILITY BUILDING CENTER (ABC WORKS) Phone: 507.895.7161 Contact Person: Judy Johnson Address: 62 North 3rd Street, P. O. Box 151 City, State, Zip: La Crescent, MN 55947 E-Mail Address: judyw@abcinc.org ABILITY BUILDING CENTER (ABILITY ENTERPRISES) Phone: 507.281.6262 Contact Person: Larry Erickson Address: 1911 – 14th Street N.W. City, State, Zip: Rochester, MN 55903 E-Mail Address: larrye@abcinc.org ACHIEVE SERVICES, INC. Phone: 763.792.8705 Contact Person: Carol Donahoe Address: 1201 – 89th Avenue N.E., Suite 105 City, State, Zip: Blaine, MN 55434 E-Mail Address: carol.donahoe@achieveservices.org ADULT DAY SERVICES, INC. Phone: 218.751.1324 Contact Person: April Collman Address: 620 Carlake Road S.E. City, State, Zip: Bemidji, MN 56601 E-Mail Address: acollman@paulbunyan.net ALLY PEOPLE SOLUTIONS Phone: 651.288.8929 Contact Person: Philip Swanson Address: 1246 University Avenue W., Suite 239 City, State, Zip: St. Paul, MN 55104 E-Mail Address: pswanson@allypeoplesolutions.og AUGUSTANA CARE-HERITAGE COMMONS MINNEAPOLIS Phone: 612.843.4923 Contact Person: Katie Stadther Address: 350 Van White Memorial Boulevard City, State, Zip: Minneapolis, MN 55401 E-Mail Address: kstadther@augustanacare.org AUGUSTANA CARE-REGENT IN BURNSVILLE Phone: 952.898.8721 Contact Person: Vicki Tobroxon Address: 14500 Regent Lane City, State, Zip: Burnsville, MN 55337 E-Mail Address: vmtobroxen@augustanacare.org BECKER COUNTY DAC Phone: 218.847.8206 Contact Person: David Peterson Address: P. O. Box 852 City, State, Zip: Detroit Lakes, MN 56502 E-Mail Address: beckerdac@yahoo.com CANVAS HEALTH Phone: 651.275.4308 Contact Person: Steven Hunt Address: 5650 Memorial Avenue North City, State, Zip: Oak Park Heights, MN 55082 E-Mail Address: sjh@canvashealth.org CEDAR VALLEY SERVICES, INC. Phone: 507.433.2303 Contact Person: Richard Pavek Address: 2111 – 4th Street N.W. City, State, Zip: Austin, MN 55912 E-Mail Address: rpavek@cedarvalleyservices.org CENTRAL COMMUNITY TRANSIT JOINT POWERS BOARD Phone: 320.214.7433 Contact Person: Tiffany Collins Address: 1320 – 22nd Street S.W., P. O. Box 186 City, State, Zip: Willmar, MN 56201 29 | P a g e 2015 Minnesota Transit Systems Telephone Directory E-Mail Address: tcollins@katbus.org CLEARWATER DAY ACTIVITY CENTER, INC. Phone: 218.694.6541 Contact Person: Jeffrey Lancto Address: 402 – 5th Street N.E. City, State, Zip: Bagley, MN 56621 E-Mail Address: jldac@gvtel.com CONNECTIONS OF MOORHEAD, INC. Phone: 218.233.8657 Ext. 30 Contact Person: Mary Fandrich Address: 810 – 4th Avenue South, Suite 156 City, State, Zip: Moorhead, MN 56560 E-Mail Address: mfandrich@connectionsofmoorhead.org EAST POLK COUNTY DEVELOPMENT ACHIEVEMENT CENTER Phone: 218.436.6188 Contact Person: Holly Lenes Address: 326 North Mark Avenue, P. O. Box 179 City, State, Zip: Fosston, MN 56542 E-Mail Address: epcdac@gvtel.com EAST SIDE NEIGHBORHOOD SERVICES, INC. Phone: 612.787.4023 Contact Person: Tracy Thoraldson Address: 1700 – 2nd Street N.E. City, State, Zip: Minneapolis, MN 55413 E-Mail Address: tthoraldson@esns.org EAST SUBURBAN RESOURCES COTTONWOOD COUNTY DAC Phone: 651.351.0190 Phone: 507.831.1511 Contact Person: Rhonda Haglund Address: 1049 – 5th Avenue, P. O. Box 153 City, State, Zip: Windom, MN 56101 E-Mail Address: ccdac.director@gmail.com Contact Person: Ed Boeve Address: 1754 Washington Avenue City, State, Zip: Stillwater, MN 55082-7561 E-Mail Address: eboeve@esrworks.og Phone: 651.234.2276 Contact Person: Kris Krishnan Address: 1645 Marthaler Lane City, State, Zip: West St. Paul, MN 55118-9909 E-Mail Address: kris.krishnan@darts1.org ECUMEN DBA TRANSIT PLUS OF PARMLY LIFEPOINTES Phone: 651.257.7327 Contact Person: Tom Hendrickson Address: 28210 Old Towne Road City, State, Zip: Chisago City, MN 55013 E-Mail Address: tomhendrickson@ecumen.org DELANO, CITY OF ECUMEN OF LITCHFIELD DARTS Phone: 763.0574 Contact Person: Linda Van Lith Address: 234 – 2nd Street North, P. O. Box 462 City, State, Zip: Delano, MN 55328 E-Mail Address: linda@delano.mn.us Phone: 320.373.6626 Contact Person: Julie Kadelbach Address: 200 North Holcombe Avenue City, State, Zip: Litchfield, MN 55355 E-Mail Address: juliekadelbach@ecumen.org 30 | P a g e 2015 Minnesota Transit Systems Telephone Directory ENTERPRISE NORTH, INC.-MADELIA Phone: 507.233.8900 Contact Person: Mary Hippert Address: 21 Center Avenue City, State, Zip: Madelia, MN 56062 E-Mail Address: mhippert@newulmtel.net FIRST CARE MEDICAL SERVICES Phone: 218.435.7669 Contact Person: Crystal Munter Address: 900 S.E. Hilligoss Boulevard City, State, Zip: Fosston, MN 56542 E-Mail Address: crystal.munter@essentiahealth.org EPIC ENTERPRISE, INC. FUNCTIONAL INDUSTRIES, INC. Phone: 763.682.4336 Contact Person: Rod Pederson Address: 1801 Highway 25 North, P. O. Box 336 City, State, Zip: Buffalo, MN 55313 E-Mail Address: rpederson@functionalindustries.org Phone: 507.645.6800 Contact Person: Linda Hibbard Address: 430 Railway Street South, P. O. Box 168 City, State, Zip: Dundas, MN 55019 E-Mail Address: lhibbard@epicenteriseinc.org ESSENTIA HEALTH DEER RIVER Phone: 218.246.3062 Contact Person: Tom Windorski Address: 115 – 10th Avenue N.E. City, State, Zip: Deer River, MN 56636 E-Mail Address: thomas.windorski@essentiahealth.org EVANGELICAL LUTHERAN GOOD SAMARITAN DBA GOOD SAMARITANSOCIETY HERITAGE HILLS, THE Phone: 218.773.7484 Contact Person: Tricia Buckalew Address: 2122 River Road N.W. City, State, Zip: East Grand Forks, MN 56721 E-Mail Address: tbuckale@good-sam.com GUARDIAN ANGELS OF ELK RIVER Phone: 763.241.6845 Contact Person: Rosemary Becker Address: 922 Main Street City, State, Zip: Elk River, MN 55330 E-Mail Address: rbecker@ga-er.org HMONG AMERICAN PARTNERSHIP Phone: 651.495.1507 Contact Person: Bao Vang Address: 1075 Arcade Street City, State, Zip: St. Paul, MN 55106 E-Mail Address: boav@hmong.org INDEPENDENCE CENTER, INC. Phone: 320.252.4146 Contact Person: Amy Christensen Address: 51 – 1st Avenue South City, State, Zip: Waite Park, MN 56387 E-Mail Address: atcici@cloudnet.com FALLS DAY ACTIVITIES CENTER, INC. Phone: 218.681.5951 Contact Person: Tammy Haugen Address: 205 – 13th Street West, P. O. Box C City, State, Zip: Thief River Falls, MN 56701 E-Mail Address: tammy@fallsdac.com INDUSTRIES, INC. Phone: 763.689.5434 Ext. 24 Contact Person: Chris Fourness Address: 500 South Walnut Street City, State, Zip: Mora, MN 55051 E-Mail Address: cfourness@industriesinc.org 31 | P a g e 2015 Minnesota Transit Systems Telephone Directory JOBS PLUS, INC. Phone: 507.833.5004 Contact Person: Katie Neegard Address: 200 – 16th Avenue S.E. City, State, Zip: Waseca, MN 56093 E-Mail Address: kneeg_1@yahoo.com E-Mail Address: jfondie@onvoymail.com MANKATO REHABILITATION CENTER, INC. (Main Office) Phone: 507.386.5670 Contact Person: Ron Decker Address: 201 Victory Drive City, State, Zip: Mankato, MN 56002 E-Mail Address: rdecker@mrciworksource.org KITTSON COUNTY DAC, INC. Phone: 218.754.2225 Contact Person: Missy Karboviak Address: P. O. Box 54 City, State, Zip: Lake Bronson, MN 56734 E-Mail Address: missyk500@gmail.com LE SUEUR COUNTY DEVELOPMENTAL SERVICES, INC. Phone: 507.362.8560 Contact Person: Doug Scharfe Address: 519 West Paquin Street, P. O. Box 47 City, State, Zip: Waterville, MN 56096 E-Mail Address: doug.scharfe@lcds-waterville.com LIFEWORKS SERVICES, INC. Phone: 651.365.3728 Contact Person: Bob Platz Address: 2965 Lone Oak Drive, Suite 160 City, State, Zip: Eagan, MN 55121-3019 E-Mail Address: bplatz@lifeworks.org MANKATO REHABILITATION CENTER-ROSEMOUNT Phone: 651.423.8900 Contact Person: Sharon Montoya Address: 15191 Boulder Court City, State, Zip: Rosemount, MN 55068 E-Mail Address: smontoya@mrciworksource.org MAYO CLINIC HEALTH SYSTEM – LAKE CITY Phone: 651.345.6077 Contact Person: Jennifer Lindow Address: 500 West Grant Street City, State, Zip: Lake City, MN 55041 E-Mail Address: lindow.jennifer@mayo.edu MIDWEST SPECIAL SERVICES, INC. Phone: 651.778.1000 Contact Person: Julie Johnson Address: 900 Ocean Street City, State, Zip: St. Paul, MN 55106 E-Mail Address: jjohnson@mwsservices.org MINNEAPOLIS AMERICAN INDIAN CENTER Phone: 612.879.1770 Contact Person: Janet Stately Address: 1530 East Franklin Avenue City, State, Zip: Minneapolis, MN 55404 E-Mail Address: jstately@maicnet.org LITTLEFORK MUNICIPAL HOSPITAL DBA LITTLEFORK MEDICAL CENTER Phone: 218.278.6634 Contact Person: Jennifer Fondie Address: 912 Main Street City, State, Zip: Littlefork, MN 56653 MINNESOTA VALLEY ACTION COUNCIL-WASECA COUNTY TRANSPORTATION PROJECT Phone: 507.835.4551 Contact Person: Sandy Chadderdon Address: 308 North State Street City, State, Zip: Waseca, MN 56093 32 | P a g e 2015 Minnesota Transit Systems Telephone Directory E-Mail Address: schadderdon@mvac.org E-Mail Address: cgratzek@odcmn.com NEWTRAX, INC. OPPORTUNITY PARTNERS Phone: 651.789.6220 Contact Person: Kim Trenary Address: 3210 Labore Road, Suite 100 City, State, Zip: Vadnais Heights, MN 55110 E-Mail Address: atcici@cloudnet.com Phone: 952.942.3838 Contact Person: Alison Steward Address: 7102 Shady Oak Road City, State, Zip: Eden Prairie, MN 55344 E-Mail Address: asteward@opportunities.org NORMAN COUNTY DAC OPTIONS, INC. Phone: 218.784.4582 Contact Person: Matt Kramer Address: P. O. Box 145 City, State, Zip: Ada, MN 56510 E-Mail Address: mkncdac@loretel.net Phone: 763.263.3684 Ext. 224 Contact Person: Matt Carlson Address: 16820 – 197th Avenue N.W. City, State, Zip: Big Lake, MN 55309 E-Mail Address: mattcarlson@options-inc.org NORTHEAST CONTEMPORARY SERVICES, INC. Phone: 651.636.3343 Contact Person: Andy Sagvold Address: 2770 Cleveland Avenue North City, State, Zip: Roseville, MN 55113 E-Mail Address: andy.sagvold@northeastcontemporaryservices.org PINE HABILITATION & SUPPORTED EMPLOYMENT, INC. (PHASE) Phone: 320.245.2246 Contact Person: Tim Schmutzer Address: 106 Main Street City, State, Zip: Sandstone, MN 55072 E-Mail Address: tschmutzer@pinehab.org OCCUPATIONAL DEVELOPMENT CENTER, INC.THIEF RIVER FALLS Phone: 218.681.6830 Contact Person: Charity Brault Address: 1520 Highway 32 South City, State, Zip: Thief River Falls, MN 56701 E-Mail Address: cbrault@odcmn.com PINE HAVEN, INC. OCCUPATIONAL DEVELOPMENT CENTER, INC.WARREN Phone: 218.745.4401 Contact Person: Cindy Gratzek Address: 1008 North 2nd Street City, State, Zip: Warren, MN 56762 PINEWOOD-DULUTH, INC. Phone: 507.356.8304 Contact Person: Steve Ziller Address: 210 N.W. 3rd Street City, State, Zip: Pine Island, MN 55963 E-Mail Address: admin@pinehavencommunity.org Phone: 218.879.4566 Contact Person: Toni Rothmeier Address: 915 – 18th Street City, State, Zip: Cloquet, MN 55720 E-Mail Address: toni@pinewoodcloq-duluth.com 33 | P a g e 2015 Minnesota Transit Systems Telephone Directory POLK COUNTY DAC Contact Person: JoAn Bittner Address: 515 – 5th Avenue South City, State, Zip: Crookston, MN 56716 E-Mail Address: bittner.dac@midconetwork.com ROCK COUNTY OPPORTUNITIES, INC. Phone: 507.283.4582 Contact Person: Beth Bartels Address: 807 West Main Street, P. O. Box 626 City, State, Zip: Luverne, MN 56156 E-Mail Address: bbartels@rockcountyopp.com POSSABILITIES OF SOUTHERN MINNESOTA Phone: 507.281.6116 Contact Person: Eileen Wallace Address: 1808 – 3rd Avenue S.E. City, State, Zip: Rochester, MN 55904 E-Mail Address: ewallace@possabilities.org ROSEVILLE AREA SENIOR PROGRAM Phone: 651.604.3522 Contact Person: Janell B. Wampler Address: 1910 County Road B West City, State, Zip: Roseville, MN 55113 E-Mail Address: janell.wampler@isd623.org PROACT, INC. - EAGAN ST. PAUL JEWISH COMMUNITY CENTER OF THE GREATER ST. PAUL AREA Phone: 651.255.4734 Contact Person: Barbie Levine Address: 1375 St. Paul Avenue City, State, Zip: St. Paul, MN 55116 E-Mail Address: blevine@stpauljcc.org Phone: 218.281.4181 Phone: 651.289.3149 Contact Person: Sheena Henry Address: 3195 Neil Armstrong Boulevard City, State, Zip: Eagan, MN 55121 E-Mail Address: shenry@proactinc.org PROACT, INC. – RED WING Phone: 651.388.7108 Contact Person: Sally Ogren Address: 204 Mississippi Avenue City, State, Zip: Red Wing, MN 55066 E-Mail Address: sogren@proactinc.org RAINBOW RIDER TRANSIT BOARD Phone: 320.283.5065 Contact Person: Harold Jennissen Address: 249 Poplar Avenue City, State, Zip: Lowry, MN 56349 E-Mail Address: hjenn@runestone.net RISE, INCORPORATED Phone: 763.783.2814 Contact Person: Lynn Noren Address: 8406 Sunset Road N.E. City, State, Zip: Spring Lake Park, MN 55432 E-Mail Address: lnoren@rise.org SERVICE ENTERPRISES, INC. OF MINNESOTA Phone: 507.637.3503 Contact Person: Betty Stancer Address: 515 West Bridge Street, P. O. Box 248 City, State, Zip: Redwood Falls, MN 56283 E-Mail Address: betty.stancer@service-enterprises.org SIBLEY COUNTY DEVELOPMENTAL ACHIEVEMENT CENTER Phone: 507.964.5726 Contact Person: Mark Pauly Address: 700 Marion Drive, P. O. Box 916 City, State, Zip: Arlington, MN 55307-0916 34 | P a g e 2015 Minnesota Transit Systems Telephone Directory E-Mail Address: scdpauly@frontiernet.net STEP, INC. Phone: 507.238.4341 Contact Person: Sue Eisenmenger Address: 5 Downtown Plaza City, State, Zip: Fairmont, MN 56031 E-Mail Address: seisenmenger@stepinc.org STEVENS COUNTY DEVELOPMENTAL ACHIEVEMENT CENTER Phone: 320.589.3020 Contact Person: Charles Oakes Address: 203 Green River Road, P. O. Box 25 City, State, Zip: Morris, MN 56267 E-Mail Address: charlesoakes86@gmail.com SWIFT COUNTY DEVELOPOMENTAL ACHIEVEMENT CENTER Phone: 320.843.4201 Contact Person: Alethea Koehler Address: 2105 Minnesota Avenue City, State, Zip: Benson, MN 56215 E-Mail Address: scdac3@embarqmail.com UDAC, INC. Phone: 218.722.5867 Contact Person: Laurie Berner Address: 500 East 10th Street City, State, Zip: Duluth, MN 55805 E-Mail Address: lberner@udac.org VALLEY VIEW NURSING HOME OF HOUSTON, INC. Phone: 507.896.3125 Contact Person: Connie Edwards Address: 510 East Cedar Street City, State, Zip: Houston, MN 55943 E-Mail Address: cedwards@acegroup.cc VINE FAITH IN ACTION, INC. Phone: 507.387.1666 Contact Person: Carol Clark Address: 1618 Third Avenue City, State, Zip: Mankato, MN 56001-2908 E-Mail Address: carolclark@vinevolunteers.com VOLUNTEERS OF AMERICA OF MINNESOTA Phone: 612.455.2926 Contact Person: Bee Vue Address: 1505 Park Avenue South City, State, Zip: Minneapolis, MN 55404 E-Mail Address: bvue@voamn.org WACOSA Phone: 320.257.5187 Contact Person: Nancy Betts Address: 320 Sundial Drive, P. O. Box 757 City, State, Zip: Waite Park, MN 56387 E-Mail Address: nbetts@wacosa.org WADENA COUNTY DAC, INC. Phone: 218.837.5182 Contact Person: Sylvia Silvers Address: 305 – 5th Street S.W., P. O. Box 235 City, State, Zip: Sebeka, MN 56477 E-Mail Address: wcdac@wcta.net WESTERN COMMUNITY ACTION Phone: 507.537.7628 Ext. 1124 Contact Person: Cathleen Amick Address: 1400 South Saratoga Street City, State, Zip: Marshall, MN 56258 E-Mail Address: cathleen.amick@wcainc.org 35 | P a g e Glossary AAA CVSO DAV Demand Response Minnesota Association of Area Agencies on Aging: mn4a.org/ Minnesota Association of County Veterans Service Officer: macvso.org Disabled American Veterans of Minnesota: davmn.org A transportation service characterized by flexible routing and scheduling of relatively small vehicles to provide door-to-door or point-to-point transportation at the user’s demand. Deviated Route Transit service that operates along a fixed alignment or path at generally fixed times, but may deviate from the route alignment to collect or drop off passengers who have requested the deviation. DLL The Disability Linkage Line® provides assistance to link Minnesotans with disabilities and chronic illnesses to local and statewide resources. An operating administration within the United States Department of Transportation that administers federal programs and provides financial assistance to public transit. Transit services operated over a set route or network of routes on a regular time schedule. A network of call centers and a website which provides information and referrals on a variety of topics. An online resource database offering information on a wide range of human services programs. Includes online access to statewide transit services and information through a Transportation Linkage. Communications software providing secure conferencing, customer service chat, email, instant messaging, voice mail, video sharing, desktop sharing, and file sharing. The Senior LinkAge Line® provides expert assistance to older adults and their caregivers, helping them live well and age well in a variety of areas. The Veterans Linkage Line™ provides assistance and referral services to veterans and their family members seven days a week. A detailed interactive answer bank is available to support veterans and provides information regarding benefits, claims and outreach, and education benefits. Federal Transit Administration (FTA) Fixed Route MinnesotaHelp Network MinnesotaHelp.info Revation (LinkLive) SLL VLL 36 | P a g e