Administrative Support – Departments of Informatics and Mathematics
Who to contact…
The purpose of this document is to clarify who you should contact with day-to-day operational queries
regarding the departments, programmes and students. We expect to continually add to this list to ensure it is
as comprehensive as possible.
Name
Job Title
Extension
Email
Location
Sami El-Janbey
Programme Administrator
(UG Mathematics)
2828
samira.el-janbey@kcl.ac.uk
S5.01
Emily Balls
Web & Research
Administrator
(Informatics & Mathematics)
1887
emily.balls@kcl.ac.uk
S5.01
Frances Benton
Departmental Co-ordinator
(Informatics & Mathematics)
2216
frances.benton@kcl.ac.uk
S5.01
Agustin Cabrera
Departmental Officer
(Informatics)
2145
agustin.cabrera@kcl.ac.uk
S5.01
Joanne Cooke
Programme Administrator
(PGT/PGR Mathematics)
2217
joanne.cooke@kcl.ac.uk
S5.01
Diane Davies
Programme Administrator
(PGT Informatics)
2588
diane.davies@kcl.ac.uk
S5.01
Jonathan Gabony
Programme Administrator
(UG Informatics)
2005
jonathan.gabony@kcl.ac.uk
S5.01
Stephanie Green
Head of Departmental
Administration
(Informatics & Mathematics)
1917
stephanie.green@kcl.ac.uk
S5.10
Jonathan Millwood
Departmental Officer
(Mathematics)
2807
jonathan.millwood@kcl.ac.uk
S5.01
Jo Stiles
Programmes Manager
(Informatics & Mathematics)
1509
joanna.stiles@kcl.ac.uk
S5.01
Claudia Mazzoncini
Senior Programme
Administrator (PGR
Informatics, MEng)
2773
claudia.mazzoncini@kcl.ac.uk
S5.01
Please contact the named staff member below in relation to your query, or Stephanie Green for any other
queries.
Absence (conferences, events, workshops etc.)
Frances Benton
Academic probation
Frances Benton
Academic promotions
Frances Benton
Academic/student regulations
Jo Stiles or Stephanie Green
1
Administrative Support – Departments of Informatics and Mathematics
Accommodation bookings
Events (research seminar speakers,
colloquium speakers, conference
attendees/speakers): Emily Balls
Other (general visitors, interview
candidates, guest lecturers):
Informatics: Agustin Cabrera
Mathematics: Jonathan Millwood
Account balances
Agustin Cabrera (Informatics)
Jonathan Millwood (Mathematics)
or Frances Benton
Accreditation events
Jo Stiles
Admissions
CASA or relevant Programme
Administrator
Annual leave (academic staff)
Frances Benton
Appraisal scheme
Frances Benton
Assessments (exams, class tests, coursework, projects)
Relevant Programme Administrator
Asset register
Relevant Departmental Officer
Bought-in/casual teaching staff (teaching assistants, lab demonstrators,
student tutors, etc.)
Frances Benton
Budget codes
Frances Benton
Business & innovation
Frances Benton or Stephanie Green
Careers (students)
Jo Stiles
Catering bookings
Events: Emily Balls
Exam Boards: relevant Programme
Administrator
Other: relevant Departmental Officer
Centre for Telecommunications Research (CTR) (all queries)
Helen Chapman
Collections Meeting (progression of students)
Jo Stiles or relevant Programme
Administrator
Conferences
Emily Balls
Contracts
Frances Benton or Stephanie Green
CRB checks (staff)
Frances Benton
Disability Co-ordinator
Jo Stiles
E-learning/Moodle
Jo Stiles
Email lists (departmental)
Relevant Departmental Officer or
Frances Benton
2
Administrative Support – Departments of Informatics and Mathematics
Equipment (laptops, data projector, visualiser etc.)
Relevant Departmental Officer
Erasmus staff & student exchange
Staff: Frances Benton
Student: Jo Stiles
Estates (repairs, maintenance, furniture etc.)
Relevant Departmental Officer
Evaluation & feedback (student)
Jo Stiles or relevant Programme
Administrator
Events
Emily Balls
Exams (Exam Board dates/arrangements/documentation, exam papers,
exam timetables, Exam Management System (EMS))
Relevant Programme Administrator
Expense claim forms
Relevant Departmental Officer
Extension Request Forms (ERFs)
Relevant Programme Administrator
External examiners
Jo Stiles or relevant Programme
Administrator
Facilities, reporting faults
Relevant Departmental Officer or
Frances Benton
Finance queries (general)
Relevant Departmental Officer or
Frances Benton
Handbooks (programme/student)
Jo Stiles or Relevant Programme
Administrator
Handbooks (staff/departmental)
Frances Benton
Health & safety
Frances Benton
HR queries (general)
Frances Benton or Stephanie Green
Induction & registration for students
Relevant Programme Administrator
Induction for staff
Frances Benton
Informatics staff logins/computing accounts (creation of)
Agustin Cabrera or Frances Benton
Information Strategy Group (ISG) (Informatics)
Emily Balls
Internal audit
Frances Benton
Invoices
Relevant Departmental Officer
Keys
Relevant Departmental Officer
Knowledge Transfer Partnerships (KTPs)
Frances Benton
Marketing
Emily Balls
Module selections
Relevant Programme Administrator
National Student Survey (NSS)
Jo Stiles
Newsletters
Emily Balls
3
Administrative Support – Departments of Informatics and Mathematics
Notice boards (departmental/staff facing)
Relevant Departmental Officer or
Frances Benton
Notice boards (student/programme facing)
Relevant Programme Administrator
Notification of absence forms
Relevant Programme Administrator
Open Days
Relevant Programme Administrator
Peer reviews of teaching
Frances Benton
Personal Tutors
Relevant Programme Administrator
Petty cash
Relevant Departmental Officer
Postgraduate Research Experience Survey (PRES)
Jo Stiles
Postgraduate Taught Experience Survey (PTES)
Jo Stiles
Programme approvals and amendments (PAFs, MAFs, MODs etc.)
Jo Stiles
Promotional literature (departmental)
Emily Balls
Prospectus entries & promotional literature (programme-related)
Relevant Programme Administrator
Pump-priming funding
Emily Balls or Stephanie Green
Purchasing
Relevant Departmental Officer
PURE
Emily Balls
Quality assurance issues (general)
Jo Stiles or Stephanie Green
Recruitment Committees
Claudia Mazzoncini
Recruitment & interview procedures
Frances Benton or Stephanie Green
Research Committees (departmental)
Emily Balls or Stephanie Green
Research Excellence Framework (REF)
Emily Balls or Stephanie Green
Research grant expenditure
Relevant Departmental Officer or
Frances Benton
Research seminars
Emily Balls
Room bookings (ad-hoc)
Relevant Departmental Officer
Sickness reporting (staff)
Frances Benton
SITS (student records)
Relevant Programme Administrator
Space (office, teaching & communal space)
Relevant Departmental Officer or
Frances Benton
Staff meetings (departmental)
Frances Benton
Staff-Student Liaison Committees (SSLC)
Relevant Programme Administrator
Stationery
Relevant Departmental Officer
4
Administrative Support – Departments of Informatics and Mathematics
Student attendance (including SAMS)
Relevant Programme Administrator
Student fees & funding (PGR)
Informatics: Claudia Mazzoncini
Mathematics: Joanne Cook
Student societies
Jo Stiles or relevant Programme
Administrator
Systems Committee (Informatics)
Frances Benton
Teaching Committees (departmental)
Jo Stiles
Timetabling (programme-related)
Jo Stiles
Travel arrangements/bookings (except for external examiners, which sits
with the relevant Programme Administrator)
Relevant Departmental Officer
Vacation bursaries
Frances Benton
Visitors
Relevant Departmental Officer or
Frances Benton
Website (current student pages)
Relevant Programme Administrator
Website (except for current student pages)
Emily Balls
Last updated
Stephanie Green
January 2013
5