Draft Capacity Development Concept Note For Functional or Implementation Capacities for National Disease Management of HIV This capacity development concept note primarily considers the potential priorities for both public sector and civil society organizations to implement Global Fund (GF) grants and in the medium term to allow a transition of the Principal Recipient (PR) role when the circumstances permit. The following is a summary of potential capacity development objectives that commonly emerge as an illustration for this Capacity Development (CD) concept note. The actual CD objectives will be identified through a process of engagement, diagnostics and planning described in this concept note. Example Capacity Development Objectives: 1. Organizational development resulting in structures with clear roles and responsibilities for the two entity level governments and other stakeholders aligned to HIV strategies, for effective delivery and coordination of disease management programs and grants 2. Sustainable financing arrangements in place to ensure continuity of services for HIV and a reducing dependency on GF Grants 3. Government and CSO systems strengthened to effectively and efficiently manage and implement disease management programs and grants for HIV 4. Accurate and timely data capture and flows, improving the quality and availability of information used for decision making 5. Improved risk management, with strengthened accountability and oversight, in particular for program, contract, financial and procurement management 6. Communication plans for national disease management of HIV, aligned to strategies & targeting key audiences 7. Transition of Disease Management Programs and grants for HIV to national entity(ies) delivery as soon as circumstances allow In addition to the Global Fund grant capacity development scope of this concept note, a section is included for a complimentary program funded by UNDP and other partners to lever complimentary capacity in areas such as Governance, Human Rights and Gender. National Disease Program and Grant Management for HIV Draft Capacity Development Concept Note The capacity development process will identify and outline the priorities to develop capacity for national disease program and grant management for HIV, to ensure quality implementation of grants and a sustainable handover of the Principal Recipient (PR) role from UNDP as soon as circumstances permit. The purpose of the capacity development process is to utilize the remainder of the period of the current grants to put in place the systems and procedures with the supporting skills and resources to enable the relevant government and civil society organizations to fully manage and resource the national disease management programs for HIV as soon as circumstances permit. This will ensure continuity of essential services for HIV by developing sustainable programs, and allow UNDP to exit responsibly. Country Context Global Fund Grants Participatory CD Assessment & Planning Process for National Disease Management of HIV UNDP has developed a capacity development web-based “CD-toolkit” to provide practical guidance on how to manage a capacity development process for national entities to implement national disease responses for HIV and AIDS, Tuberculosis and Malaria. The web-based “toolkit” includes advice, tools, templates and results frameworks for the capacity development process. It also supports the development of plans to transition the Principal Recipient role. The following shows the process steps for capacity assessment and planning: Capcity Development Engagement to Identify Strategic Direction Strategic engagement of key government and CSOs at a senior level Mapping & Self-Assessment of Capacities for National Disease Management of HIV Key Public Sector agencies select strategic and implementation capacities. Self-assessment conducted to identify current and target level capacities Analysis, Prioritization & Capacity Development Planning Facitilitated analaysis, prioritization and planning with Key Public Sector agencies and stakeholders to formulate a prioritized CD Plan to Strengthen National Disease Management systems 2 Draft Capacity Development Concept 18 May 2012 Introduction to the capacities for sustainable National Disease Management of HIV Strategic level capacities A mapping exercise will be conducted at a senior level in public sector organizations and key CSOs to identify the key capacities for national disease management for HIV. These are likely to consist of high level strategic capacities including; Policy; Strategy; Sustainable Financing; Coordination; Government / CSO relationships; and Communication (See Annex 1 for description of Strategic Capacities). The strategic level capacities will require clear policies and strategies to be in place at a government level. These in turn need effective structures, clear roles and responsibilities, procedures, plans and resources to allow implementation. The capacity development plan will include strengthening the strategic capacities identified together with the advice and guidance to adapt best practice to the country context together with support and mentoring to put these in place. Functional capacities At the implementation level there are implementation /or functional capacities required to ensure the continuity of services. The functional capacities consist of; Program Management; SubRecipient Management; Financial Management; Procurement and Supply Chain Management; and Monitoring and Evaluation. (See Annex 1 for description of Implementation or Functional Capacities). The functional capacities require the government and key CSO systems to be strengthened to a level where the entities can manage the implementation of national disease programs and grants for HIV. The main focus of the capacity development plan is on strengthening the entities implementation systems. The systems will be reviewed and reformed drawing on best practice taking into account the context to result in ‘best fit’. This organizational development will result in appropriate integrated structures being in place, with clear roles, responsibilities and utilizing standard operating procedures, to deliver accessible and responsive services in a cost efficient and effective manner. The systems will need adequate oversight put in place to increase accountability and mitigate risk. As part of strengthening the relevant entity systems the implementation functions will be transferred from UNDP to the relevant Entity departments once sufficient capacity is in place. This will required the CCM to request a transition to the National PR(s), which will be followed by a Local Funding Agent assessment and approval from the Global Fund. The details of the transfer will be developed in a transition or transfer plan once the CD plan has been finalized. The transition plan will have clear milestones, it will set out phased arrangements and activities for a transition from UNDP as the interim PR of the GF grants to the national PR(s), selected once circumstances allow. The National Disease Management Capacity Development (CD) Plan UNDP defines Capacity Development as; The process through which individuals, organizations, and societies obtain, strengthen, and maintain the capabilities to set and achieve their own development objectives over time. A HIV National Disease Management Capacity Development Plan will focus primarily on strengthening systems for strategic level and function / implementation capacities. The purpose of the plan will be to; 3 Draft Capacity Development Concept 18 May 2012 Strengthen the institutional arrangements for national disease management of HIV Strengthen entities systems to manage the implementation for national disease management programs and grants for HIV Process to identify the current and target levels of capacity Central to the design of the CD plan will be a medium term and holistic view to risk management and risk mitigation. The CD plan will be designed utilizing, as much as possible, self-assessments by public sector entities and other key stakeholders using a rapid Assessment Tool template. The functional capacity assessment tool will provide a comprehensive ‘menu’ mapped against the GF grant requirements including; Program Management; SR Management; Financial Management; Risk management; Procurement Supply Chain Management (PSM) and Monitoring and Evaluation (M&E). The entities will select capacities from the ‘menu’ based on the future roles to be taken in national disease management implementation. A complimentary rapid assessment tool will be added for the strategic capacities identified. The scoring system to be used is the GF system of C2 to A1. For each capacity there will be an example indicator to create a baseline and measure results. Upon completion of the tools the findings will be collated into charts (see Annex 2 for example). These will show the current and target levels of capacity, which will allow an informed discussion on the priority capacities and to identify any common issues emerging and overall objectives of the CD plan. In addition this process will help to strengthen the level of ownership and understanding of the CD Plan. The CD Plan will build on the skills and technical training supported to date by the GF grants. The focus of the plan is on strengthening systems and is not intended to directly strengthen technical disease management capacities, but will contribute to technical capacities by improved knowledge management and M&E. Where possible the planned activities will develop capacity for all relevant stakeholders (including Civil Society Organizations). UNDP Programmatic Additionality In addition to the Global Fund grant capacity development covered by this this concept note, a complimentary program is planned funded by UNDP and other partners to lever complimentary capacity in areas such as Governance, Human Rights and Gender. This UNDP Program will be designed based on identifying the needs and opportunities to add value to the CD supported by the GF. The GF CD plan might look at mechanisms and processes for the oversight and accountability of aspects of financial management, procurement and supply chain management and / or monitoring and evaluation of GF Grants. The UNDP Program would consider mechanisms and processes for the oversight and accountability not just of GF grants but could include all national disease management programs, health services delivery or broader public sector service delivery. There would be a positive synergy between the GF CD Plan and the broader UNDP Program, allowing GF program best practices to be shared and wider public sector reforms to improve the operating environment for GF Grants and other national disease management programs. This will help to ensure that the capacities being strengthened in the GF CD Plan will be sustainable past the life time of the grant and that it is linked to broader public sector management and reform. The UNDP program would help ensure that there was a systematic approach to knowledge management through a series of case studies, briefing papers and peer to peer learning. 4 Draft Capacity Development Concept 18 May 2012 An example of this synergy between the GF CD Plan and the UNDP Program could be in Procurement and Supply Chain Management. The GF CD Plan could support the production, dissemination, training and mentoring of a GF / HIV contextualized procurement manual including standard bidding documents, evaluation process and template contract documents. The UNDP Program could participate in the reform of the national procurement systems, this would ensure that the GF / HIV manual was aligned to the national requirements. This would also provide opportunities for the best practice and lessons learned from the GF CD Plan to be shared across HIV programs, other disease management programs, the health sector and other sectors. Other potential areas for leveraging the GF CD plan and at the same time using the broader UNDP program could include; Value for Money; risk management; results based management; and strategic planning and management. A concept note will be used to identify the potential scope of the UNDP program and define the linkages and added value to the GF CD Plan. Following consultation this will be developed into a UNDP program document. Process to consider the findings of the assessments and the capacity development priorities Strategic Level – Capacity Assessment for National Disease Programs for HIV The Strategic Level capacity assessment will be conducted with the relevant public sector and CSO entities identified at the scoping stage. The following chart provides an example for illustration of the current level of capacity together with target level of capacity of an entity. Example Entity Rapid Capacity Assessment for National Disease Responses (Current vs Targeted Capacities) Government / CSO Relationships C1 Financial Sustainability C1 Coordination C1 A2 A2 A2 Communication B2 Regional Collaboration B2 Strategy Implementation B2 Policy Implementation B2 Policy Formulation B2 A2 A2 A2 B1 2 3 5 Draft Capacity Development Concept 18 May 2012 Targeted Capacity A2 International Relations / Reporting 1 Current Capacity A2 4 A2 5 6 Strategic Level - Capacity Development Priorities and Capacity Activities Following the self-assessment, a review of existing diagnostics and reports, together with discussions with the relevant public sector entities and CSOs, will allow the capacity development priorities, actions and results to be identified for national disease management for HIV, an illustration is provided below: Priority Strategic Capacities Relevant Public Sector and CSOs Level Capacity Development Activities & Indicators Financial Sustainability :– • Financing mechanism – financial analysis and planning • Multi-Sector approach to HIV Programs, include prevention and health promotion • Advocacy for financial resources for HIV:– rationale / access to services / increasing awareness / budget allocation • Combination of National and International financing • Cost reduction and Value for Money Coordination• Vertical (community to / CSOs/ regional / entity / state) Horizontal across disease management (include other sectors) • Functional analysis (who is in charge of what) • Clear roles and responsibilities, new reporting lines • Information flows, structures, reporting templates, quality assurance & access for decision making Policy Formulation & Implementation etc. • Capacity development activities:– Financial sustainability review to produce a strategy and action plan for HIV national disease programs. Support and mentoring for implementation of strategy and action plan. Indicator :HIV disease management plans being implemented for sustainable financing from funds, donors, and national resources. Capacity development activities:– Functional analysis of HIV Institutions leading to clear roles and responsibilities together with mechanisms for sharing information. Support & mentoring to strengthen coordination arrangements & information sharing. Indicator:Level of coordination on disease management policy and strategy between national and sub national levels Capacity development activities:– Indicator:- Integrated Strategic Level Capacity Development To respond in the most effective and efficient manner to the common strategic level capacity priorities for HIV national disease management, an integrated package of support will be designed and delivered. As an example some potential components of this strategic level package of support for HIV national disease management could be: Support to review and finalize the HIV strategy or update the HIV strategy, as well as plans to implement the strategies Conducting a functional analysis, resulting in mechanisms with clear roles and responsibilities for the HIV national disease management strategic priorities 6 Draft Capacity Development Concept 18 May 2012 Facilitation for the development and implementation of a financial sustainability strategy and action plan that is integrated with the strategic and functional priorities for HIV national disease management Support to develop and implement communication plans and systems for national disease management of HIV, aligned to strategies & targeting key audiences Functional / Implementation Capacities for National Disease Programs for HIV & TB In conjunction to the strategic level capacity assessment a functional or implementation level capacity assessment will be conducted with the identified Public sector and CSO entities. The functional capacities consist of; Program Management; Sub-Recipient Management; Financial Management; Risk Management; Procurement and Supply Chain Management; and Monitoring and Evaluation. The following chart provides an example for illustration of the current level of program management capacity together with target level of program management capacity in an entity. Similar capacity findings can be included from other entities. The charts showing the current and target capacities from different entities can be included in Annex 2. Example Entity Programme Management - Current and Targeted Capacities Management informations systems C1 A2 Accountability & Oversight C1 A2 Managing Risk C1 A2 Forecasting C1 A2 Monitoring C1 A2 Managing C1 A2 Maintain & Develop Health Expertise B2 A2 Recruit Health Expertise B2 A2 Maintain & Develop Mgmt Staff B2 A2 Recruit Mgmt Staff B2 A2 Policies and procedures B2 A2 Partnering B2 A2 Planning B2 A2 Legal authority B2 A2 B1 Infrastructure 0 1 2 3 Current Capacity Targeted Capacity 4 A2 5 6 Functional Capacity Development Priorities and Capacity Activities The results of the self-assessment and discussions with the different entities will allow capacity development priorities, actions and results to be identified for national disease management for HIV: An illustration is provided below; 7 Draft Capacity Development Concept 18 May 2012 Program Management Priority Functional Capacities for Entities • Clear roles and responsibilities government and CSOs • Need for principles, procedures and guidelines for provision of services and products to citizens • Mechanism for harmonized disease management program implementation for HIV • Develop program management implementation capacities • Define TORs for program implementation & oversight • Establish information based decision making structures, to utilize lessons learned and manage knowledge • Establish structure, systems and capacities for program Quality Assurance and Risk Management • Establish participatory mechanism with partners for joint planning & decision making • Policies, procedure manuals & guides for program management, based on lessons learned/ best practice • Develop and roll out program results framework • Disseminate guides and monitor performance & compliance • Mechanisms & templates for quality & timely report writing at all levels, with feedback loop • Structure and approaches to implement recommendations & actions that are effective & timely • Map HR / staff required including Program Management(PM) • Selection and performance management of staff for PM • Management Information Systems designed and implemented for Program Management, with staff training & support • Map, recruit, manage and monitor adequate health expertise Capacity Development Activities & Indicators Program Management Capacity development activities:– Organizational Development; Functional analysis of HIV institutions, leading to clear roles and responsibilities, together with mechanisms coordination, results management, quality assurance, risk management, participation and oversight. Standard Operating Procedures (SOPs); Review & update of procedures & guidelines for provision of HIV services & products. Review & update of procedures and guidelines for program management based on ‘best fit’. Disseminate guides / manuals, strengthen systems & update skills for program management. Information Management; Enhance management information systems for HIV data capture & analysis, with effective reporting & information flows enabling evidence based decision making. Human Resource Management (HRM); Strengthen human resource management to map, select and manage the performance of staff involved in program management. Indicators: A system of program management performance indicators in place and the degree to which it is used. The availability of data analysis and how often it is used to inform program management decision-making. The availability of risk management policies and procedures for program appraisals and the frequency of their use. Level of integration of Global Fund management and procedures into national procedures and policies. Sub-Recipient Management (Contract Management) Priority Functional Capacities for Entities Capacity Development Activities & Indicators Sub-Recipient Management Capacity development activities:– 8 Draft Capacity Development Concept 18 May 2012 Standard Operating Procedures (SOPs); Results Management; Risk Management; Indicators:Financial Management Systems Procurement and Supply Chain Management (PSM) Monitoring and Evaluation Integrated Functional Capacity Development To respond in the most effective and efficient manner to the functional capacity priorities for HIV national disease management, an integrated package of support will be designed and delivered. The main components of this functional level package of support for HIV national disease management could include: Conducting a functional analysis, resulting in mechanisms with clear roles and responsibilities for the HIV national disease management strategic priorities Reviewing the standard operating procedures (SOPs) for the functional areas and preparing revised SOPs with guidelines/manuals for national disease programs for HIV which are disseminated, supported by updated skills, knowledge and ICT to meet required compliance levels. Facilitate the development of a results management framework for national disease management for HIV, and support the implementation ensuring integration between programming and M&E, together with a more effective working relationship between different entities and stakeholders. Support the development of a comprehensive risk management strategy for HIV programs across all of the functional areas, with integrated risk management plans to implement programming, contract management, financial management, procurement and M&E mitigation measures, with effective oversight and accountability mechanisms to ensure high levels of compliance. Conduct human resource management mapping across the functional areas, also taking into account the broader HRM requirements of HIV programs to plan and implement the staff selection and performance management of staff involved in functional areas of HIV national disease management. Capacity Development Plan for Implementing HIV National Disease Management Programs The CD plan establishes a baseline and target levels of capacity using measurable indicators. The CD plan can include conducting functional reviews for the public sector entities and NGOs, which will identify opportunities to make the roles and responsibilities of the main stakeholders clearer and avoid duplication. The main focus of the CD plan will be on the functional capacities. The plan will need to be prioritized but could include the following; 1) the development and strengthening systems and procedures; 2) providing support and mentoring to strengthen these systems; 3) training and knowledge management could be targeted to develop the necessary skills and understanding; 4) low cost ‘off the shelf’ software could be put in place where needed; 5) experience and knowledge sharing could be facilitated; and 6) finally, a transition process might need to be put in place to 9 Draft Capacity Development Concept 18 May 2012 ensure that the roles and functions can be transferred from the interim PR to a new PR(s) and the SRs to ensure that the programs are sustainable. To Implement the Capacity Development Plan In preparation for the implementation of the CD Plan the following are needed: a schedule of activities, communications with different stakeholders, determine how knowledge will be shared, identify results and indicators, clarify management roles, and responsibilities. Integrating the CD Plan: existing training and technical assistance plans should be integrated with the CD Plan, CD activities of other partners should be coordinated. Ensure availability of resources: clarify financial and human resource levels and scheduling required for the plan. Confirm capacity development oversight: this includes the CCM and stakeholder working groups. Implement the capacity development plan: prepare detailed TORs for the main packages of support and manage inputs and resources to execute program interventions. Conduct regular monitoring: ensure regular monitoring of activities and reporting to management and oversight groups. Adapt the plan and alter course: adjust the program of work as necessary to achieve results. Transition Planning Once the implementation of the capacity development plan is underway greater detail will be available on the institutional arrangements and the implementation capacities for disease management programs for HIV. This will allow a plan to be developed for the transition or transfer of the management and funding of the disease management programs to the relevant entity(ies). The approach for the transition planning will involve the following steps: 1. Confirm the timing of transition planning 2. Organize the transition planning process: follow on from the capacity development planning. Confirm the approach for transition planning, including key responsibilities, scheduling, reviews required, and partner involvement. 3. Managing transition: transition is owned both by the Entity governments, and by UNDP; each organization will need to have effective management arrangements in place to jointly control and coordinate transition activities. 4. Identify milestone indicators, transition scheduling, and risks: based on the capacity development plan and scheduling of Global Fund grants and processes, identify milestone indicators for transition, scheduling for transition of selected functions, and risks to be managed. 5. Develop an estimated budget: detail budget requirements for transitioning functions; including, for example, file transfers, data conversion, mentoring, duplicate reporting runs, quality assurance reviews, etc. 6. Draft the transition plan report: document elements of transition, including milestone indicators, transition triggers and scheduling, management arrangements and responsibilities, and budget. 7. Conduct integrated reviews: review the transition plan and budgets with senior management, functional managers, and stakeholders to finalize, approve, and gain support. 8. Move toward implementation: confirm approach, responsibilities, and funding required to initiate and implement the transition plan. 10 Draft Capacity Development Concept 18 May 2012 Budget Summary As the CD Plan is produced a draft budget can be prepared based on the proposed activities. The Global Fund and other partners should be considered based on the type of CD activity and who is most appropriate to fund different activities. The budget can consider, savings that are calculated from phase 1, phase 2 submissions, CD activities that are already planned and budgeted elsewhere in the grant. 11 Draft Capacity Development Concept 18 May 2012 Annex 1; Strategic Level Capacities The following are strategic level capacities that could be considered with the different stakeholders when scoping the CD process, to enable them to manage national disease management programs for HIV: Policy Formulation and Implementation – Effective policy engagement, dialogue, formulation, with clear roles and responsibilities for policy approval and implementation. Strategy – Approaches and mechanisms for disease management strategy development and implementation aligned to policy, involving key stakeholders. Coordination – Effective coordination of National Disease Management policies, strategies and programs at all levels Financial Sustainability – Ability to plan, advocate and mobilize sustainable financing for National Disease Management programs from diverse sources to ensure continuity of services International Relations Reporting – Timely and quality international reporting Regional Collaboration – Regional collaboration on HIV disease management Government / CSO Relationships - To ensure effective and efficient national disease management planning and implementation by government and civil society for HIV Communication – Communication plans and mechanisms in place with key messages for HIV disease management at all levels; vulnerable groups; community; CSOs; local and national government Functional / Implementation Capacities To enable Government and/or CSOs entities to implement National Disease Management Programs for HIV there are five functional capacity areas required: Programme Management – successfully direct the operations of an organization to meet its objectives. Sub-recipient Management (Contract Management) – ensure effective oversight, management, and control of Sub-recipient activities to deliver planned results. Financial Management & Systems – plan, direct, and control financial resources to enable and influence the effective and efficient delivery of organizational objectives. Pharmaceutical & Health Product Management (Procurement and Supply Chain Management) – ensure the continuous and reliable availability of sufficient quantities of quality-assured, effective products and services to end-users, procured at the lowest possible prices in accordance with national & international laws. Monitoring & Evaluation – collecting, storing, analyzing and transforming data into strategic information to be used by management to make decisions Annex 2; Results from Functional Capacities Assessments 12 Draft Capacity Development Concept 18 May 2012