COMPLAINT FORM Section: 1 – COMPLAINANT’S DETAILS (Only complete this section if you are complaining on behalf of another person.) Name: Surname: Identity number: Relation to the claimant: Telephone number: Alternative number: Email address: Postal Address: Physical Address (if not the same as postal): Is this complaint accident related? YES/NO Have you lodged your complaint with other institutions? YES/NO If Yes, state where: Section: 2 – CLAIMANT’S DETAILS (Only complete this section if you are not the injured.) Name: Identity number: Surname: Relation to the injured: Telephone number: Alternative number: Email address: Postal Address: Physical Address (if not the same as postal): Claim Reference and Branch (if known): Section: 3 – INJURED’S/DECEASED’S DETAILS Surname: Name: Identity number: Relation to the claimant: Telephone number: Alternative number: Email address: Postal Address: Physical Address (if not the same as postal): Claim Reference and Branch (if known): Have you lodged your complaint with other institutions? YES/NO If Yes, state where: Section: 4 – Please give a detailed description of your complaint 2 DATE: --------------------------SIGNATURE: ------------------- Kindly submit completed form, to the RAF, by email (complaints@raf.co.za) or by fax (0878098860) 3