Master Programme in Economic Growth, Innovation and Spatial Dynamics Spirit Valley Innovation Networks –Diversification and Related Variety as Drivers for Regional Economic Growth Lionel Sack Mail: lionel.sack@gmail.com Abstract: In the framework of clusters and innovation systems, several scholars have mentioned the phenomena of related variety and diversification. Variety in specific has been observed in a number of different industries and agglomerations, but not extensively examined yet. This study tries to understand innovation in the spiritindustry of the cognac region, recently baptized Spirit Valley, and more specifically focuses on local firms’ diversification from traditional cognac production. By this, it points out the generic background of variety and its value for local firms and regional growth. In the past two decades, new and often very successful products have been developed by local firms and have had important impacts on the local and global spirit industry. For this specific industry, the study shows the necessity for combination of different knowledge types and sources to successfully diversify and compete. It also reveals the importance of external inputs for the functioning of the local system. In this sense, it sheds light on the functioning of local innovation and resulting variety in the particular constellation of a newly innovating, but traditional and historic know-how based cluster. Keywords: spirits industry, product innovation, related variety, diversification, cluster, smart specialization, regional innovation systems, regional policy EKHR21 Master Thesis (15 Credits ECTS) July 2011 Supervisor: Examiner: Dr. Jerker Moodysson Dr. Lars Coenen Website: www.ehl.lu.se Master Thesis Lionel Sack – Lund University Preface Writing the thesis about Spirit Valley has been an intensive and demanding, but also very interesting and gratifying task. Since October 2010 I spent a lot of time reading, reflecting, and working on the topic, while being in good and regular contact with several academics and local professionals. Those allowed me to significantly progress my understanding of cluster and innovation theory, and, simultaneously, provided a rich experience of tapping into the “real world” of local firms and organizations. Throughout the effectuation of the study, I had the most welcoming and friendly support of regional organizations (CIDS, Atlanpack), local firms (Salomon, Protea France, SVE, Merlet & Fils, EWG, C. Ferrand, Laclie Spirits, Linea Design, Lise Baccara, Lermium Consulting) and academia in Lund (CIRCLE, Lund University). Each of these provided me with important feedback, not only in individual meetings, but also at official events, as with the board of local company representatives (Bureau CIDS, October 2010), at a meeting in San Sebastian (Regional Innovation Systems and Food, ORKESTRA, April 2011), at two informal seminars in Lund (Brown Bag, CIRCLE, April & June 2011) and at the yearly Spirit Valley Forum in Cognac (Atlanpack & CIDS, April 2011). Besides these official meetings, I had the good fortune of spending much time with colleagues, friends, cousins, brothers, sisters and other family members that were always ready to share ideas and give unbiased and honest feedback. The list of people I talked to while developing ideas is certainly very long, but each of them was important for progress, focus and quality of the study. My principal contacts, which by their thoughts and support led me throughout the entire thesis process, were Jerker Moodysson as LU thesis supervisor and Sébastien Dathané as primary local contact at the CIDS. I want to thank you for supporting my work and investing your time for personal meetings, conversations, high quality feedback and support with administrative tasks. For administration matters, I should also mention Jonas Ljungberg, my programme director, who always was a trustful and straightforward help for many forms and papers that needed to be formulated, signed, stamped and sent between different institutions. For the thesis itself, specific thanks go to Etienne Hosteing for establishing the initial contact with the local network, Björn Asheim for introducing my work to the conference in San Sebastian, Jean-Christophe Boulard for letting me present at the Spirit Valley Forum, Mafalda Madureira for organizing two Brown Bag seminars at CIRCLE, not to forget all individual conversations and feedbacks which I had with (in alphabetical order) Alain de Framond, Alexandre Gabriel, Amélie Hosteing, Anaïs Egré, Annabelle Sack, Anne-Hélène Herbinet, Antoine Bocheux, Arne Isaksen, Benoit Ordonneau, Bertrand Laclie, Björn Eriksson, Cedric Raynaud, Christian Sack, Christophe Ferrazzi, Clemens Von Kalckreuth, Emile Chin-Dickey, Frances Fortuin, Francois Hosteing, Francois-Xavier Leuret, Gilles Merlet, Grégoire Lucas, Jean-Sébastien Robicquet, Jesper Manniche, Joel Martin, Jon Mikel Zabala, Josephine Rekers, Julien Nau, Lars Coenen, Magnus Nilsson, Marie Hardel, Marie Sack, Marie-Madeleine Hosteing, Markku Sotarauta, Melissa Proietti, Michel Robinne, Onno Omta, Paul Hosteing Jun., Philippe Braastad, Pierre-Marie Garcin, Ross Johnson, Rutger de Graaf, Soizic Madec, Steyn de Haas, Vincent Perrin, Xabier de la Maza, Yohan Curtan. A very special thank should go to Steyn de Haas, who I spent a lot of time working together while accomplishing the thesis. We regularly had long and fertile conversations about the topic and gave each other ideas, feedback and any forms of technological, mental and motivation support during long days and nights of work at university. Definitely, without all this support and time of friends, family, supervisors, colleagues and interview partners the outcome and enjoyment of working on the topic would certainly not have been the same. 2 Master Thesis Lionel Sack – Lund University Contents Preface..................................................................................................................................................... 2 1. Introduction ..................................................................................................................................... 4 2 Research Design .............................................................................................................................. 5 2.1 Aim and Justification ............................................................................................................... 5 2.2 Scope and Limitations ............................................................................................................. 5 2.3 Available data and methods for data collection ..................................................................... 7 2.4 Initial methods and applied reality.......................................................................................... 8 3. Theoretical framework and previous research: innovation and knowledge networks in the context of spatial proximity .................................................................................................................... 9 4 5 The Spirit Valley innovation system .............................................................................................. 13 4.1 Introducing the traditional production network ................................................................... 14 4.2 The local knowledge base ..................................................................................................... 15 4.3 Innovation in the spirits industry .......................................................................................... 17 Related variety and product innovation since 1990 ..................................................................... 19 5.1 Tapping into local innovation networks ................................................................................ 20 5.2 Quantifying innovations and innovators ............................................................................... 22 5.3 Three cases: Grey Goose, Hpnotiq and Cîroc ........................................................................ 26 5.4 Assets and capabilities of the network.................................................................................. 28 6 Implications for regional growth ................................................................................................... 29 7 Conclusion ..................................................................................................................................... 33 8 References ..................................................................................................................................... 36 9 Appendix: personal meetings and interviews ............................................................................... 39 10 List of tables and figures................................................................................................................ 40 3 Master Thesis Lionel Sack – Lund University 1. Introduction With modern communication technology, individuals and companies are in theory often only a click of a mouse away from any desired information and any potential business partner. Simultaneously, global travel and shipping capacities have constantly improved over the past decades while travel times have been pushed to a minimum. This critical combination has strongly increased the pace of global trade and economy, from the multinational corporation to the micro-firm level. For some reason, however, it still seems crucial in many industries to have a physical proximity to trade partners and competitors. Some academics would even argue that with the requirements of modern global economy and its rapid exchange of goods and knowledge, this desire of and need for colocation has yet increased (Porter 1998, Malmberg & Maskell 2004). For entering, growing and remaining in a market, it has become more and more essential for firms to innovate their products and concepts and to get ahead in global competition. Knowledge exchange and availability of creative and specialized labour force build the centre of this conception. In this context, scholars in the field have developed and examined the concepts of local embeddedness (Doloreux 2002, Porter 1998, Asheim 2004), local buzz and global pipelines (Bathelt, Malmberg & Maskell 2004), knowledge spillovers (Giuliani 2007, Asheim 2006) and regional economies of scale. The resulting greater concepts of co-location - business clusters and regional innovation systems (RIS) – have had a large impact in the field since the late 1980s and have been implemented in the agendas of policy makers and economic forums on national and regional levels. Business agglomerations are tried to be detected and quantified, organizational platforms are being introduced and active policies for cluster development are put into practice. Besides the classic cluster examples of Silicon Valley, the Southern German car industry or Milan fashion design, many less known but very successful initiatives have been developed on larger and smaller scale. It is highly probable that for each specialized industry, one can nowadays detect spatial concentrations on national and global levels. Yet, in some cases scholars have lamented initiative overkill, as clusters are being developed from the scratch without a critical initial mass or density setting. Such cases have been proved little successful in numerous examples (Bathelt, Malmberg & Maskell 2004). The business cluster in the focus of this study has existed for centuries and sustained its value in its specialized industry since the early 1800s. It is the region of Cognac, recently baptized Spirit Valley by a regional initiative. This region has, over the past decades and beyond, developed a vital network of vineyards, distillers, coopers, bottling and packaging firms, trading brands and distributors, not to forget other connected businesses like marketing agencies, logistic providers or specialized financial and insurance services. Firms in the region have created strong network-internal and –external connections and have improved their capacity of specialized product development and market penetration. Some of the initial supplying sectors, as for instance the local design and packaging firms, have reached world class in their specialization and are now in some cases independently embedded in production chains in the global spirit and drink industry. Local cooperage not only supplies 60% of the French barrel industry, but also sells its products to whisky firms in Scotland or Port wine producers in Portugal. Some of the bottle producers are currently among the top performing firms in the cluster, settling their turnover and number of employees in similar or even higher spheres than some of the largest local cognac-producers. In general, growth in the region has not only evolved organically or been exclusively linked to the AOC-product of Cognac (appellation d’origine controlée - designated label of origin). In the past decades it has extended its production 4 Master Thesis Lionel Sack – Lund University and used its technical skills for a diversification in distilled alcohols that originally have their traditions in other parts of the world. Today, besides the traditional Cognac trading brands, Spirit Valley hosts a number of vodka and other spirit producers that have had a remarkable impact in the global spirit industry. These new developments, the region’s dynamics and their underlying economic theories should be investigated in the study. 2 Research Design 2.1 Aim and Justification The intention of the paper is to provide an understanding of the local production system, its particularities and capacities and, specifically, its diversifying product innovations from the past two decades. Yet, the study should go beyond the point of being a pure theoretical analysis; in addition to its academic value, it should contain some relevant concepts and ideas for local firms and organizations to further develop cluster policies. In this sense it is ought to – as much for academics, policy makers and for entrepreneurs - offer an understanding of the cluster’s core assets that have evolved in the region over time, by examining the local economy’s internal and external dynamics. For achieving this aim, the study will, in a predominantly qualitative and descriptive way, focus on the motivations, strategies and performance of product innovators1 within the local network. These seem crucial in the recent development of Spirit Valley. Their number is limited to some 20-30 of a total 300 major spirit companies (CIDS 2010, Diane Export 2010). Despite these relatively small amounts, their recent development indicates that the region has a pool of assets and capabilities that spawn a general attraction in the spirit industry. Analyzing the new firms’ reasons for arrival in the region, their economic size, their source of investment, their internal structure and their embeddedness in local networks provides an insight in the region’s innovation capacity and internal dynamics. It reveals in a certain way the core location advantages for spirit-related firms but also some barriers and difficulties while entering the local production network. An important positive effect of this study is the collection of data about non-cognac products that are created by the local network of firms. So far, most economic data of the region only covers firms and products that are directly linked to cognac. Other spirits are, until now, only added up in national level spirit-output statistics. Consequently, a key element of the study is the collection of economic data about a representative sample of innovating firms, including measures of production, number of employees per firm and measures of value added. This data helps getting an overview of the proportions and performance of local innovators, and allows comparison of innovating firms to traditional cognac producers and traders. 2.2 Scope and Limitations The region hosts an extensive amount of very small and medium-sized enterprises and has a sophisticated value chain system, from grape production through fermentation, distillation, storing 1 As explained at a later stage, product innovators are principally defined as creators of brands other than cognac 5 Master Thesis Lionel Sack – Lund University and bottling to global distribution. Some businesses have a vertical integration of all the different production steps. However, in the most common business concepts, the integration is separated in three to four different horizontal stages. These stages are represented by vineyards, distillers, assemblers, traders (Cognac brands) and distributors (Cognac brands and MNCs). Additionally, the suppliers tap into the system with their cooperage, packaging and design. Figure 1 illustrates a simplified structure of company hierarchy in the cluster. MNCs Cognac & Spirit Brands Distillers/ distilling vineyards Packaging & Design Cooperage and other suppliers Vineyards Figure 1: Hierarchical structure of Spirit Valley value chains. For the thesis, the central (red) sector will be in the focus. In this part, most innovation and knowledge exchange is expected; it represents the interface between market and production and creates the connection between all segments (own scheme) In the region of Spirit Valley, 5000 people are directly and indirectly employed in the spirit business, this is excluding the vineyards which have about 10 000 permanent and seasonal employees. The number of companies is divided in 350 Cognac producers, 200 packaging firms and 50 design agencies (Atlanpack: 2008). Some vineyards distillate, bottle and sell their own cognac, these vineyards are included in the 350. However, the largest amount of them (with a few thousand in number) sells their distillate to the larger Brands who assemble the different distillates to one final product. Due to these large numbers, samples needed to be taken and the focus narrowed down to specific categories of businesses. Concerning innovating firms, this task was somewhat simple as their quantity is manageable (in some cases the definition needed to be clarified, as there are different production and cooperation models behind the creation of a new product). For suppliers and traditional cognac producers, the quantity was more of an issue. During the elaboration of the thesis it seemed most appropriate to narrow down the analysis to a sample of core businesses which are specifically involved in the processes of product innovation. Hence, the focus was set on the direct suppliers of innovating firms. These appeared to have the highest rate of spillover, knowledgeexchange and innovation capacity. In the context of product innovation, the local vineyards seemed unsuitable for detailed analysis. Not only due to their large number, but also as their developments are rather stable and their direct external influence is limited. They have most commonly been run 6 Master Thesis Lionel Sack – Lund University by the same families for decades without fundamental organizational change. On the other side of the pyramid, the MNCs are supposedly not strongly involved in day-to-day business. Their influence is most likely visible in external financial investments and long-term strategies for their portfoliobrands. Certainly, the samples also needed to be adapted accordingly to the companies’ willingness and time to respond. Yet, as the thesis was supported by the local university and an association of local firms, response rates were rather good. 2.3 Available data and methods for data collection Some necessary data was already stocked in databases of local institutions. Nonetheless, most of it was not adapted to the requirements of the analysis. For instance, the BNIC (national interprofessional cognac organization), stores economic data in terms of output and size about all cognac producers and their products. This dataset is even available over longer time periods: most of the data can be tracked over a few decades. However, it lacks information on non-cognac production in the region. The interviews and meetings with local firms attempted to fill parts of this gap. Additionally, databases about global developments in the spirit industry were accessible through the CIDS (International Centre for Spirits). For approaching the topic of variety and diversification in the local network, several considerations needed to be taken into account. First of all, it was necessary to detect these innovations. This was done in cooperation with the CIDS, which hosts web databases about existing product names and countries of origin. Additionally, the CIDS has - analogically to a library- a so called ‘Spirithèque’, where many of the world’s spirits are physically represented. This library hosts a large range of locally-developed products and their physical representation allowed obtaining some initial details: brand name, type of product, type of design, information about ingredients, and (sometimes) the respective distributing firm. These elements only represented the basis, and choices needed to be made, concerning which other information would be relevant for the analysis and how to collect this information. Based on knowledge about the eminent examples of new products, the following structure was developed: it seemed crucial and logical to try and understand - How the product was initially developed The origin of the initial investor/creator The motivation and reasons why coming to Spirit Valley Which types of knowledge were necessary for initial creation, production and distribution Which parts of the local network are actually used, i.e. how it is embedded in Spirit Valley The resulting organizational structure Its primary outcomes: volume of production, main markets Getting access to all this information was, realistically seen, not evident; in particular due to business confidentiality and time restrictions of the involved firms. Being aware of these limitations, I developed a concept that seemed most appropriate for the research: I prepared a predefined questionnaire that would be suitable for the expected organizational forms, targeted to the product creators. In order to save time for the respondents and to secure high response rates, I planned to visit the firms and to fill in the questionnaires jointly so that any ambiguities in the questions could be clarified. This procedure had the important advantage, that not only quantitative data, but also 7 Master Thesis Lionel Sack – Lund University qualitative/narrative information about story of the product and mindset of the involved firms could be collected. An additional consideration was how many firms should be contacted, i.e. how many interviews would be possible in the limited time frame and how the collected information would be used. The possibilities were: to collect broad information from a maximum of firms, or to collect a maximum of detailed information from only few firms. The chosen path was a reasonable combination between both: for a deep understanding of the topic, it seemed necessary to gather detailed information about the innovation process of individual firms. However, it would only be possible to put this innovation in the frame of the local innovation network, if having access to a somewhat larger picture of all developed products. The structure of the analysis reflects this procedure: it presents an overview on the created products, to then provide some individual examples that seem valuable for a deeper understanding. 2.4 Initial methods and applied reality When finally arriving in Spirit Valley and setting up data collection, I made some important discoveries about systems behind local innovation which required me to adapt parts of the initially planned methods (including personal interviews and questionnaires). The primary idea was, that new brands were created by firms as individual entities tapping into the regional network. As I intended to create a database about newly created brands (product innovations), I targeted all preparation for data collection towards questionnaires and personal meetings with people from those firms. However, very soon I realized that the structure behind product innovations was far more complex than expected. The most common model, as I found out, was that an (often foreign) investor had a product idea and looked for someone to bring this idea into practice. This idea was then developed through several local (and sometimes additional external) suppliers and subcontractors, who, in collaboration, set up the production line. Products that turned out to be successful were often sold to a larger corporation after some years. These circumstances result in very complex structures behind the different brands today: for each brand, there is not an individual firm, but usually an initial investor, a producer of the liquid (distiller, mixologist, etc.), a range of packaging suppliers (bottle, cork, label, design) and a bottling plant where the final product is assembled. Additionally, the products are connected to distributors and foreign importers, and in some cases newly owned by larger corporations. This made the prepared analysis and data collection seem like an unattainable task, but there were reasonable resolutions to the problem. Through research about the products and support from the CIDS2, I found out that almost all of the newly developed went through the production lines of a handful of producers and traders (7 in number - for 44 different products). My task was then, to contact those distilleries and obtain as much information about the products as possible. It turned out that they were often the primary local contacts of the foreign investors and the information they had access to, was extremely valuable and detailed. In the end, I visited 5 of these 7 main innovators personally. In addition, I visited and interviewed two local consultants, a design firm, a bottle distributor, two specialized suppliers (aromas & filtered water), and the director of a cognac brand that was affiliated with one of the missing 2 producers. The resulting database contains 49 products, of which all necessary information could be collected for 17 (initial creator, liquid and packaging suppliers, primary distributor, main markets, new owner, selling price, etc.). For 2 CIDS – International Centre of Spirits, Segonzac 8 Master Thesis Lionel Sack – Lund University 27 products, the data is only partially available, either for reasons of business confidentiality or for lack of knowledge among the interviewed people. Only for 5 products, no further information could be found. In addition, I had access to an economic database about local spirit firms (Diane Export 2010), including information about yearly turnover, value added and number of employees since 2001. Also, the CIDS helped me finding statistical data about production volumes for each product. Data about the three most successful product innovations (Grey Goose, Hpnotiq, Ciroc) can be traced back to their years of creation. Data about the other products is fragmentary and needed to be merged with estimations. In total, I visited and interviewed 16 local professionals from different segments of the network at their production sites within a period of a month. Most of the knowledge I acquired is based on these interviews, short conversations with other professionals at several occasions (e.g. Spirit Valley Forum, April 2011) and on longer conversations with staff from the CIDS where I was located during my stay. The collection of information is far from being complete. However, some main findings can be deduced from the available data and reflected within the framework of existing theory. Additionally, I tried to develop individual concepts and schemes that explain the findings and that allow visualizing key coherences and interrelations. The outcome is presented in the following chapters, with a review of existing theory on regional innovation systems and clusters (Chapter 3), an explanation of the established, traditional local production system (Chapter 4), a perspective into local innovation with and extended focus on product innovation since the 1990s (Chapter 5) and a short perspective on implications for regional growth (6). In the end, the findings are concluded (7) and drawn back to the initial aim: contributing to existing theory and elucidating key aspects of the Spirit Valley innovation system. 3. Theoretical framework and previous research: innovation and knowledge networks in the context of spatial proximity The amount of research and practical initiatives concerning clusters and RIS has grown exponentially in the last two decades. After some initial concepts since the early 1900s, a recent driver is to be found in the success of Silicon Valley in the 1980s and academic works of prominent scholars as Porter (1990: 1998) and Saxenian (1996, 2006) with their models of competitive regional advantage in a globalized economy. In recent years, such models have been further developed, extended and consequently applied to case studies in various regions of the world. In this context, some renowned theories are linked to Boschma (evolutionary economics; 1999, 2005), Feldman (innovation and spillover theories; 1994: 2004), Bathelt, Malmberg & Maskell (localised learning & local buzz theories; 1999, 2002, 2004) and Asheim & Cooke (regional innovation systems; 1998, 2001, 2002, 2005). The general consensus is, despite some punctual dissents, that co-location and embeddedness in local networks fosters the economic performance of included economic actors. It tends to create favorable environments for innovation and creation of new knowledge, while contributing to a technological progress in the industry. Typical characteristics of regions When talking about regions and their economic development it is a general illusion and misunderstanding that only high-tech networks can be attractive or well performing (Porter 1990:1998; Asheim 2000). In fact, only relatively few regions in the world, are really specialized in high technology. The much more common setting is a combination of few high-tech and science 9 Master Thesis Lionel Sack – Lund University based companies of different sizes, some creative industry firms and a large majority of traditional, medium and low technology SMEs (Asheim et al 2004). In some cases, the local firms that are innovating are not rapidly growing while others achieve fast improvements without being specifically innovative (e.g. service gazelles). Other regions only have low tech SMEs with traditional production settings. It is general consensus though, that very different types of regional economic settings may result in similar levels of performance (Bathelt, Malmberg & Maskell 2004; Asheim 2000). For understanding regional competitiveness, it seems necessary to look at some more specific regional dimensions: modern approaches focus on a region’s heterogeneity - its diversity and variety - all by respecting its contingent (e.g. historical, cultural, social, economic, environmental) factors. In this sense, one may argue that competition is based on unique capabilities and competences that the region can provide, leading to the concepts of business clusters and regional innovation systems. The focus is generally set both on present-day competitiveness (process innovation securing high productivity in existing indusries) and on future competitiveness (focus on product innovation, new technological trajectories & new emerging industries). For this purpose, radical innovation and diversification can be seen as the institutional dimension of future competitiveness, incremental innovation represents the evolutionary dimension (Boschma 2005; Asheim 2006; Tidd & Bessant 2009). Clusters and the RIS approach While some scholars proclaimed the “death of distance” arriving with the democratization of the internet and mobile communication technology since the early 1990s (Cairncross 1995, 1997), a lot of recent research argues in the opposite direction: regions seem to specialize more and more. In fact, the perspective that local milieu and proximity are crucial for competitiveness and innovation is widely acknowledged in the literature (e.g. Malmberg, Sölvell & Zander ; Gertler 2003; Asheim et al. 2007). In this context, Porter’s contribution (1990: 1998) is still of importance, even if somewhat further developed today. He defines economic agglomerations as clusters, being critical masses of linked industries and organizations, from small specialized suppliers to large corporations to universities and political organizations. These critical masses enjoy unusual competitive success in their particular field and can be detected throughout all different disciplines in global economy. What happens inside companies is important, but clusters reveal that the immediate business environment outside companies plays a vital role as well. This role of locations has been long overlooked, despite striking evidence that innovation and competitive success in so many fields are geographically concentrated-whether it's entertainment in Hollywood, finance on Wall Street, or consumer electronics in Japan. (Porter 1998) According to this, he defines three broad concepts that generate competitive advantages for regions and their specialized networks of firms: First, by increasing the productivity of companies based in the area; second, by driving the direction and pace of innovation; and third, by stimulating the formation of new businesses within the cluster. Geographic, cultural, and institutional proximity provides companies with special access, closer relationships, better information, powerful incentives, and other advantages that are difficult to tap from a distance. The more complex, knowledge-based, and dynamic the world economy becomes, the more this 10 Master Thesis Lionel Sack – Lund University is true. Competitive advantage lies increasingly in local things - knowledge, relationships, and motivation that distant rivals cannot replicate. (Porter 1998) In Porters view and related cluster literature (e.g. Krugman 1991, Lundvall & Johnson 1994) three main categories of business clusters can be acknowledged: firstly, high tech-oriented clusters, welltailored to the knowledge economy and typically linked to prominent research centers and universities. Secondly, historic knowhow-based clusters, relying on more conventional and traditional activities and maintaining their competitive advantage in industry-specific experience. And thirdly, factor endowment clusters, retrieving their primary advantage from a favorable geographical position. This can be an adapted climate to a specific type of agriculture, or the availability of essential natural resources. Spirit Valley and the Cognac region may, in this perspective, seen as a hybrid between the second and the third. From clusters to regional innovation systems While cluster theory describes solely sector-specific concentrations, the regional innovation system (RIS) approach is also valid for multi-sectoral structures and is differentiated from clusters by its additional support mechanisms. First steps towards this approach were made since the 1980s by Freeman (1982) and was followed by several other scholars (e.g. Lundvall 1992, Nelson 1993, Edquist 1997), questioning the mainstream economic perspective on global competitiveness being solely dependent on relative wages. They proposed an active role of government to generate economic growth by promoting a dynamic perspective on innovation and interactive learning. Consequences and positive impacts of the RIS approach were the refreshed view on what constructs ’international competitiveness’: from low road competition (Freeman, 1982) to innovation-driven competitiveness. This resulted in national policies of promoting learning and innovation (strong or high road competition, ibid.) with an active role of government. The ’system’ dimension of the innovation system approach moved awareness from science and technology policies to policies of interactive innovation (European Commission 2006). Varieties of RIS have been acknowledged as regional’ systems (Cooke, 1992; Asheim 1995), ’technological’ systems (Carlsson 1995) and ’sectoral’ systems (Malerba, 1997). Two principal procedures of innovation have been observed and described in the context of those systems STI (science, technology, innovation), meaning innovation based on scientific and technological knowledge, and DUI (doing, using, interacting), innovation based on experience and practical application. Advancements towards a practical applicability of RIS and cluster theory led to a report by the European Commission (2006) that promotes the concept of Constructing Regional Advantage (CRA). CRA defines a new strategy for applied regional policies, encouraging competitiveness in the globalizing knowledge economy by improving the learning performance of firms and systems. It builds on the innovation system approach but advocates a more collaborative and pro-active procedure including the meso- and micro-levels in addition to the macro/system level (Asheim et Al. 2007). It additionally (and in the frame of the thesis importantly) supports openness and diversity of innovation systems. This openness is suggested for distributed knowledge networks, differentiated knowledge bases and related variety and should be promoted by platform-based policies of regional development (European Commission 2006). CRA means creating competitive advantage from comparative advantage through explicit policy pushes, promoting Chamberlinian (monopolistic) competition - with focus upon unique assets and product differentiation (Cooke 2005, Asheim et Al. 2006, European Commission 2006). 11 Master Thesis Lionel Sack – Lund University The role and classifications of knowledge Knowledge creation and innovation occurs in different ways according to industry and specific context. In its varied dimensions, innovation needs input from different knowledge sources (Tidd & Bessant 2009) and can, accordingly, be achieved in various different ways. Lundvall (1995), Cooke (2005), Asheim et Al. (2006) indicate that, a priory, no knowledge type should be regarded as superior with respect to generating innovation and economic growth. Additionally to the common differentiation between tacit and codified knowledge, they distinguish between analytical (science based) synthetic (engineering based) and symbolic (art based) knowledge. The category of symbolic knowledge was only added later, catering for the increasing importance of creative and cultural industries. As will be shown throughout the thesis, symbolic knowledge and its combination with analytical and synthetic knowledge plays a vital role in present-day Spirit Valley innovation. While analytical knowledge appears least sensitive to proximity (Cooke 2005, Asheim et al. 2006), synthetic and symbolic knowledge tend to be some of the most sticky resources within clusters and their knowledge flows and networks are expected to be locally configured (Asheim & Coenen 2005). Clustered firms tend to rely on informal rather than scientific knowledge sources (business partners, exhibitions, fairs, magazines, etc.), recruit mostly from nearby companies of the same industry, and generate new knowledge in learning-by-doing processes or by interaction with other firms in the network. Related variety in the cluster context Related variety, the phenomenon of specialized business networks diversifying their activities by applying their knowledge to different (but related) production or services, can be observed in various clusters and regional innovation systems. Southern Germany for instance developed, based on its engineering capabilities from the car industry, new specializations and services in aeronautics. Chemical engineers and biotechnologists in Medicon Valley, a pharmaceutical cluster in the Swedish and Danish Öresund Region, have contributed to recent developments in the food industry. And even the classic role model of Silicon Valley was initially specialized in military services, before it applied and adapted its acquired IT-knowledge to personal users. Despite these striking examples and several mentions in renowned publications (Porter 1990, Krugman 1991, Feldman 1996, Edquist 1997, Boschma 2004), research about related variety in the context of clusters and RIS has not been extensive and only been revitalized in recent years. Commonly, variety in local systems can be distinguished as sourced from knowledge spillovers, called Jacobs externalities (Jacobs 1969, Pasinetti 1994, Malerba et al. 2003), and as a necessity of portfolio-diversification, protecting the local industry from external shocks. Frenken et Al (2006) argue that Jacobs externalities and related variety enhance employment growth and regional economic performance. This observation has been similarly made in other studies, as by Haug (2004) and Dissart (2003). As opposed to related variety within sectors, scholars have also defined unrelated variety- as industrial diversification into new sectors. The analysis in this thesis will focus on diversification within the sector, represented by the newly diversified spirit industry of the Cognac region. 12 Master Thesis Lionel Sack – Lund University 4 The Spirit Valley innovation system What is Spirit Valley and where does it come from? Its historical background - and most of its present-day reality - is based on the dense network of cognac-producers and suppliers that has developed in Charente and Charente-Maritime (the two departments of the Cognac region) since the 16th century and that reached global wealth and appreciation in the 19th century. Some individual winemakers had realized, several centuries ago, that fermenting and distilling the grape juice after harvesting it would allow them to significantly increase the value of their winery products, that were at the time far less renowned than those of other wine-producing regions in France. Additionally, distillation of the product allowed shipment and transportation over longer distances without rotting, which was an important factor for international trade. The quality of the final product, soon baptised Cognac after one of the towns in the region, convinced travelling merchants from France and abroad (notably from Great Britain, Germany, the Netherlands and Scandinavia) to slowly establish a trade system, using the nearby ports of La Rochelle and Bordeaux as shipment hubs. This combination of local producers and foreign merchants persisted over time and is still clearly visible today: many of the large cognac producers and their respective brand names descend from English, Irish, Norwegian, Dutch and Swedish families3. These families settled in and exported from the region since the late 18th century, bringing in the necessary knowledge about trade, foreign markets and cultures, which the winemakers and distillers from the region were deficient in. Still today, with an export rate of more than 97% of all local spirit production (BNIC 2011), there is a strapping interdependency between the “viticulteurs” (winemakers) and the “maisons de commerce” (trading houses). Since 1909, the product of Cognac is limited to a specific geographic area and obtained, in 1938, the precious status of AOC (appellation d’origine controlée – controlled designation of origin). This status of AOC means in practical terms that the product needs to be grown, harvested, fermented, distilled and aged in the region (following strict rules of production) in order to be called Cognac. If any of these steps is not respected, the product becomes a regular Brandy4. Other famous examples of French AOCs are sparkling wine from Champagne or mustard from Dijon. The AOC has allowed the region to protect their local production and quality commitment, building up a spirit production system with a total turnover of 1.6 billion Euro and a yearly output of 144.9 million bottle equivalents (BNIC 2008:2011). This system directly employs approximately 17 000 people; these are composed into 10 500 wine growers, 2 900 people working in distillation and trade and 3 900 in local supply sectors (bottling, cooperage, cork & stoppers, logistics, etc.; BNIC 2011). Between the different actors in the region, complex contractual and dependency systems have been developed and established. While production is effectuated by close to 90% local subcontractors (BNIC 2011), the markets are extremely global. The most important market is the USA with about one third of all exports, closely followed by East Asia and Europe. In East Asia, the exact export rates are not traceable to each country: statistically, Singapore is the highest consumer of Cognac (ahead of China in total volume), but this is mainly due to the fact that it is used as a hub for further 3 Examples: Hennessy (today by far largest brand in the region with 40% of all cognac production; Richard Hennessy immigrated from Ireland and created the brand in 1765), Hine (English brand created by spirits merchant Thomas Hine in 1817) Others: Bache Gabrielsen (Norway, since 1905), Larsen (Grönstedts Sweden, since 1846) 4 The main global spirit categories are (with raw material in brackets): Whiskies (grain), Rums (sugar cane), Brandies (grapes), Eau-de-Vie/Schnapps (fruit), Baijius (rice), Gins & Vodkas (any agricultural products, normally grain) 13 Master Thesis Lionel Sack – Lund University shipment to other countries in the surroundings (BNIC 2011). For several reasons, which will be analyzed and explained in the following chapters, regional firms started to diversify and extended their production to brandies (since the mid 20th century) and to other distilled spirits (significantly since the 1990s). Those new products from the region are improving their relative importance and have become a major source of income for regional producers and suppliers. In this context the name Spirit Valley has been created and developed in the late 2000s (as an allusion to “Silicon Valley”) - with the intention of further developing the achieved status of being a globally renowned centre of spirit innovation. 4.1 Introducing the traditional production network Before approaching the topic of recent product innovation, it is necessary to understand the source of this innovation: the traditional value chain for cognac. This value chain can be divided into 4 distinct sections: raw material, processing, conditioning and distribution. The raw material used for cognac is grape juice, extracted from the yearly harvest of local white wine grapes5. These are grown on local vineyards in 6 geographically delimited vintages, the Grande Champagne, Petite Champagne, Borderies, Fins Bois, Bons Bois and Bois Ordinaires. The first three compose the heart of cognac production and cover an area of approximately 30x40 kilometres. The other three vintages are extended over a larger area, going from La Rochelle on the Atlantic coast to La Roche Chalais in the south and Villebois-Lavalette in the East. The total area covers a surface of about 100 x 150km. Each of the vintages has its own aromatic qualities and most cognac brands blend aromas from different vintages into their final product. In terms of organizational structure, there are some different typical constellations: usually the vineyards are family-run businesses that haven’t changed owners over decades or centuries. In some cases, they are independent economic actors and even distillate, store and bottle their products by themselves under their own family label. However, the most common setting is that they are attached to one (or more) larger assembling brands by contract - which allows them to have a more or less stable yearly sale price and selling ratio, and focus on their own production. The next step of the value chain is processing of the raw juice. Processing is divided into fermentation, distillation and aging. Fermentation is the first and shortest of these steps. After yearly harvest in October, grapes are pressed into juice and then stored in large cisterns and fermented at a specific temperature with addition of yeast. Fermentation only lasts a few days to some weeks before the liquid is prepared for distillation. Distillation is, by AOC law, effectuated in traditional copper pot stills (called “alembic”) and requires refined technology and skilled labour. The distillation process for cognac is limited to the period after harvest (usually late September) to end of March of the following year. The grape juice is traditionally distilled twice before it reaches its final composition and is stored in oak barrels. Those oak barrels initiate the longest of the processing steps: aging. The minimum age of a cognac going to the market is 2 years. However, most cognacs are aged much longer and classified in the following age categories: VS (minimum of 2 years), VSOP (4 years) and XO (6 years). The age limit only specifies the age of the youngest distillate in the blend; most cognac brands use older blends than necessary to insure the quality of their products. When the distillate is aged and ripe, the different vintages are assembled by a master blender into a final product. The art in this process consists in creating a high quality composition of flavours and being able to reproduce this composition in the following years. After being assembled, it needs to be 5 The grape types used for cognac are, defined by law, Ugni Blanc, Folle Blanche and Colombard. They provide the necessary aromas for a sophisticated flavour after distillation and, very importantly, are resistant to some major plagues like the Phylloxera louse that destroyed large parts of cognac production in the late 19 th century and led the region into an existence-threatening crisis lasting a few decades. 14 Master Thesis Lionel Sack – Lund University conditioned (packaged) before going into distribution. As for many other consumer products, the design and image is getting more and more important. This development has led to a common and very paradoxical situation in the spirit industry: that the costs for packaging and design of a bottle are sometimes higher than those for the liquid itself. As a result, local spirit production has over time generated a network of highly specialized packaging suppliers. Within the packaging sector, one can find specialists for packaging and design, bottles and glassmaking, labels and serigraphy6, corks and stoppers, boxes, etuis and other accessories used for the finalization of the product. These days, the sector itself is dynamic and innovative enough to sell its expertise on a global scale and is by no means limited to cognac production. Local design agencies regularly develop concepts for large whisky and vodka producers in Scotland, Eastern Europe, the US and other parts of the world (Interview: C. Raynaud). And in fact, some of the packaging firms in the region are settled at similar levels as the largest cognac brands in terms of company size and turnover (Bureau van Dijk, Diane Export 2010). The bottling assembly lines, where all components of the final product come together, usually run seven days a week to return high investments for machines and technology. Production in these quantities requires regular adjustments and improvement of its service components. The large spirit producers in the region usually include at least parts of the bottling-process within their own premises. Smaller firms usually outsource this step to subcontractors. The final product, exported at 97% of production (BNIC) goes into national, European and global distribution networks. Local logistics suppliers have adapted services (e.g. spirit transport insurance) and deliver to European distribution hubs. As the largest markets for cognac are the US and East Asia, most of the goods, even for parts of the European distribution are delivered to the ports of Antwerpen and Rotterdam. Figure 3 in Chapter 4.3 recalls the described value chain, while pointing out the contributions to (and the sources of) innovation that are relevant in the context of Spirit Valley. Focus will be set on the processing and conditioning sectors which are key drivers in terms of product innovation. 4.2 The local knowledge base The physical production of a basic spirit is at present day not a great challenge anymore. It can, with some elementary investments, be done anywhere in the world. It requires a source of raw material, a distillery, space for storage and a bottling system for finalization. Spirits can even be bought readydistilled in bulk, refined with some aromas, bottled with an own label and be sold as a new product. The technical knowledge behind these processes can easily be found through various information sources and replicated without major limitations. But why and how are producers from the cognac region, or from “Spirit Valley”, capable to maintain their advantage towards outside producers and developers? Why is the region a continuous source for successful products in the spirit industry? One important element is, of course, the AOC protection which prevents outside competitors to use the quality label of “Cognac”. It gives shelter and protection to the established system and has allowed over decades to maintain and improve production capacity and market shares. But there is a second vital reason that should be expected when looking at other examples of clusters and related academic research: the importance and specificities of knowledge and its consequences for innovation. The knowledge explained above, codified and replicable knowledge, is necessary to produce. This codified knowledge is spatially independent and can be accessed anywhere in the world. When anyone has somewhat easy access to codified knowledge, as Malmberg & Maskell (1999) have put it, it is the use and production of tacit knowledge that allows the creation of unique capabilities and products. Tacit knowledge is, in consensus with a broad range of innovation 6 Serigraphy: specific way of printing a design on a bottle without using an adhesive label 15 Master Thesis Lionel Sack – Lund University researchers (Lundvall & Johnson 1994; Florida 1995; Asheim 1996, 2001; Lundvall & Maskell 2001) essential for any creative innovation and development of new and pioneering ideas. It tends to be far more complex to acquire and much more sensible to proximity (Gertler 2003, Asheim 2006). Where does this complexity come from, and where can tacit knowledge be found in the spirit industry? Asheim & Gertler (2005) define it as “heavily imbued with meaning arising from the social and institutional context in which it is produced”, and this context-specific nature makes it sticky to spatial proximity. In the context of cognac production, this can be illustrated through several examples. On of these examples is the master blender, the person which is responsible for assembling the different vintages of eaux-de-vie to a final product. With his tasting and smelling senses, he has the ability to identify and classify the range of aromas of different vintages and recombine these aromas to the desired blend. Codified structures, as chemical formulas, are an instrument in this context, but cannot replace human receptivity. Understandably, it is very difficult to learn this process from the scratch and from paper. Neither is it possible to explain this knowledge to a person by distance. It is necessary to be in contact and get familiar with different types of aromas, to grasp their interconnectivity and to comprehend the consequences of recombination of different aromatic elements. Similarly developed tacit knowledge can be found in the creative thinking of a packaging designer, the market knowledge of a cognac and spirits trader, the generationally-transmitted experience of a winegrower or even the deeper mechanical understanding of a bottling-technician. The cognac region is, as many other specialized learning regions, abundant of examples. Additionally, as described in the theoretical framework, tacit and codified knowledge can be divided into more specific subgroups: synthetic, analytical and symbolic. Synthetic knowledge stands for engineering skills and the ability to use machines and tools (know how). Analytical knowledge represents scientific knowledge about components and systems (sometimes referred to as know why) and symbolic knowledge is reflected in the skill of visualizing and conceptualizing things. Figure 2: The local knowledge base - use of synthetic, analytic symbolic knowledge in different segments of the value chain. The combination of knowledge, essentially between synthetic and symbolic, makes up the largest parts of local economic activity. (own scheme, based on knowledge bases of Cooke 2005, Asheim et al. 2006) For the creative system of Spirit Valley, an approximate distribution of these sub-groups of knowledge is shown in figure 2. Synthetic knowledge can be found in significant amounts in all parts 16 Master Thesis Lionel Sack – Lund University of the local value chain, from the vineyard manager over the distiller to the bottle producer and designer. Symbolic knowledge, crucial in product creation and innovation, is mainly found in the conditioning sector and to some extent in processing, especially when looking at master blender and mixologist. Analytical knowledge seems only marginally represented in the region. The local university provides a small yearly master programme in spirit marketing and law. Research concerning the production itself (quality and efficiency of wine production, the distillation process, composition of aromas, etc.) is merely done by some organizations and in cooperation with distant research centres. References in this context are the Universites of Angers (350km north) and Bordeaux which provide research and education in oenology7. The larger spirit firms are usually equipped with teams of analytical chemists in order to fulfill requirements of food safety. Looking at the composition of synthetic, analytical and symbolic knowledge in the region, one can somewhat describe Spirit Valley as a DUI (doing using interacting)-innovation environment, as opposed to regions with a stronger focus on STI (science & technology innovation) like Medicon Valley in Denmark and Sweden or Silicon Valley in the US. Additionally to the local knowledge about the creation and technical implementation of products, strong external inputs are required for knowledge about markets and customers. The larger companies are usually able to obtain relevant information through their extensive distribution networks and strong connections to corporate groups. The smaller firms however depend on specialized media and communication channels (magazines, trade fairs, etc.). One of such channels, fitting, on a small scale, the concept of a ‘global pipeline’ of Bathelt et al.(2004), is provided by the CIDS8 in Segonzac. The CIDS condenses daily information and news from the spirits world in an adapted newsletter for local firms and, in this way, provides crucial knowledge about developments on global markets. Today, this important and very valuable type of knowledge for the regional network – the knowledge about markets and consumer culture – is essentially incorporated by traders and export managers of international background. They know the specificities of the markets, the needs and trends among customers, the relevant persons in foreign distribution systems and, very importantly, they usually know the languages of operation. In most of the trading houses one can find such specialists. Despite this important role, it is not always easy for singular firms to get hold of and to attract such key resources, mainly due to the region’s distance to larger agglomerations. Bordeaux is 120km south, Paris 500km north-east. Foreigners who are working in the region today, usually arrived there through industry-specific or personal networks and relations. The label of “Spirit Valley”, representing the network of local firms and its innovation capacity, may be a helpful reference to improve attractiveness of the working environment. 4.3 Innovation in the spirits industry So far, this paper has been talking about the production system, the emergence of new products and about the knowledge of the local workforce. The following chapter is attempting to shed a light on the fundamental content and outcome of the thesis: innovation and the local innovation system. 7 8 Oenology: science of wine making, vine growing and grape-harvesting CIDS: Centre International des Spiritueux 17 Master Thesis Lionel Sack – Lund University Commonly, the first thought when talking about innovation usually regards the product itself. The Smartphone for mobile communication, the hybrid engine in the automobile industry or the solar cell for the energy sector are illustrate examples for products and components that have impacted their fields in recent years. As indicated in the theoretical framework, innovation theory gives a deeper insight into this topic and implies that not only products can be innovated, but also markets, processes or organizations. Evidently, companies always strive to develop new products that will spread out and succeed on the market. But they are ought to put at least as much energy and time into reducing costs and improving production processes, into reaching new markets with existing products or into reorganizing their business and external network in order to compete and succeed within their industry. In Spirit Valley’s local business network, innovations from all these categories have been introduced from the internal and external sources and further developed by the concerned actors. Figure 3 illustrates the value chain (explained in chapter 4.1) and sheds a light on which categories of innovations are most likely to arise in which segments. Figure 3: the traditional value chain and its main types of innovation. Product innovation and recent diversification are mainly generated in the processing and conditioning segments, representing the interface between process & market (own scheme, based on classifications of Tidd & Bessant 2009). While all these types of innovations are crucial for the success of the local industry, this paper will focus on product innovation in the past two decades. Hence, it only regards the new products and brands that have been created by local firms and external investors and that are available on global markets today. Some of these product innovations depended on initial developments in all segments of the value chain. However, as products are created and finalized by processing and conditioning firms, these segments are seen as the main sources of product innovation. The next chapter will dig deeper into this topic. In some cases it was not easy to decide whether the new creation was a product or a market innovation. Two of such examples are the cognacs of ABK6 and Conjure. They have been developed in the 2000s by local cognac producers with a distinctly new design and brand names that were until then not common in the cognac industry. They may, in this sense, be seen as product innovations. However, the liquid content of the bottles is still cognac and has not been essentially changed when creating the new brand. The essential change was made in the image of the product and in the target 18 Master Thesis Lionel Sack – Lund University consumer. Due to this assumption, they are respected as innovative products in the qualitative analysis, but classified as market innovations and not included for quantitative observation. 5 Related variety and product innovation since 1990 On the basis of the (previously described) local knowledge base and production system, local firms have been able to create a broad range of new products in the past two decades. Some of these products, as will be further explained, reached incredible growth rates and are today highly appreciated on global markets. Initially, this product creation was in most cases not based on theoretic commitment, but on very pragmatic business requirements and practical considerations. The strong dependency of local producers on a singular product, cognac, was one of the initial key motivations for diversification (compare: portfolio-diversification; Pasinetti 1994, Malerba 2003). Between prospering growth phases, the product has seen extensive crises that brought many of the local firms to the edge of survival, the last one in the late 1990s. Establishing other products in the production line would allow firms to become more independent and enhance their own collection of products. But this could not be achieved without resistance of the large cognac traders in the region. They saw the traditional culture of the region in danger, and, from a business perspective, were on the winning side of having strongly dependent subcontractors. The distillery Merlet & Fils, today one of the prime product innovators of the region, was strongly confronted to this issue when starting to diversify. At the time in the early 1980s, they were major subcontractor of a large cognac brand and their approach to products other than cognac brought them vigorous criticism from their purchaser which led to long and intense reciprocal conflicts (Interview: G. Merlet). Apart from the strategic decision of independence, there was another practical reason for diversification: by AOC-implied cognac production law, distillation of the fermented grape juice can only be effectuated between harvest in late September and the 31st of March of the following year. This means that the somewhat expensive distillation facilities and employed distillers can only be actively used during a period of 6 months. While most distillers traditionally work in the vineyards during summer, some of the professionals decided to use their distilling skills and workforce even after march. Subsequently, it became common practice in the region to sell some of the distillate as brandy (without using the specification “Cognac”) which allows producers to bypass AOC regulation and utilize their production capacities and workforce more efficiently. The next step towards innovation was the diversification to products other than cognac and brandy. This step is more complicated to achieve and required more extensive preparation, as distilleries needs to be adapted to some different requirements and production procedures. Due to the size of investment and due to the threat of losing trust by the purchasing cognac brands, only few firms took the initial risk. Technological differences between distillation of cognac and other products are small but not negligible. Generally, distillers can adapt their skills with a reasonable amount of training (Interview: J. Martin, G. Merlet). Conditioning and packaging is not a limitation, as small changes in design allow to brand and market the new products adequately. 19 Master Thesis Lionel Sack – Lund University Figure 4: Integration of related variety in the value chain. By using different raw materials, adapting processing procedures and, in some cases, adding supplementary aromas, new (non-cognac) products can be created. Adjustments in the system for achieving this variety seem minimal, but require some technological preconditions and, especially, costintensive production-facilities. (own scheme, developed from concepts of Edquist 1997, Malerba 2003, Haug 2004) Consequently, the few diversifying firms started to use different raw materials for distillation and produced liquors, vodkas, rums, gins and other alcohols (see figure 4). Diversification started to become a major factor in the mid-1990s, when for the first time in the region’s history a non-cognac brand, Grey Goose, took off and became a global player in the spirit business. Other products followed in the next years and today one can see the region as a regular birthplace and vector for successful spirit brands. The background, organizational structure and impact of these brands and products will be analyzed in the chapters 5.1 to 5.6. 5.1 Tapping into local innovation networks How is a product created and innovated? What are the initial steps before launching production and preparing distribution? In the context of local innovation this is an important element to understand . And the subsequent innovation system builds up on this primary phase. Everything starts with an initial idea and the readiness to invest. Besides a solid financial structure, the creation of a new product requires adequate commitment and time. Based on experience of producers, the initial idea may be a concept about a specific market niche, the desire for a specific flavour or mixology, or the creation of a new (and supposedly groundbreaking) design. (Interviews: G. Merlet, C. Raynaud, J. 20 Master Thesis Lionel Sack – Lund University Martin). In any case, the product needs to be developed in its liquid and its solid (or “dry”) components. Figure 5 describes this initial decision-making process. Figure 5: Steps of initial product creation. Starting from a basic idea, packaging and liquid need to be defined and developed, then verified in their technical feasibility. During this feedback process, adequate suppliers are selected for final production. (own scheme) Any decision made about liquid and packaging needs to be cross-verified. For instance (besides the importance of the flavor), colour and transparency of the liquid need to be adjusted to texture, design and glass colour of the bottle (or vice versa). The cork needs to fulfill (market-specific) regulations and has to be adapted to habits of the consumer. And many other such details need to be taken into consideration. Any taken decision needs to be technically verified with potential suppliers: can the mixology of the liquid be processed in adequate quantities, does the bottle design reliably fit on the available assembly line, or does the serigraphy or label align with the exact shape? And very importantly: is the final production cost and organizational structure adapted to the expected sales income? When these elements are adjusted and verified - a process which may take several months to more than a year - the final suppliers are selected and production can be set up. It is evident that the adjustment process is facilitated if the interfering suppliers know each other and can physically collaborate during the development process; in this context geographical proximity is, among developing actors, seen as a useful asset. (C. Raynaud, G. Merlet, B. Hardy, S. Madec) Interesting observations can be made when looking at the first contact of product developers when firstly tapping into the regional network. Due to time limitations and the need for crosschecking of often subjective and historically biased information from local firms, this information is not reliably stored in the created dataset yet. However, for products that have been created so far, different typical models can be found (Interviews: C. Raynaud, J. Martin, G. Merlet, B. Laclie): the initial idea may be solely a product name, a composition of aromas or an idea for a new bottle design. According to this basic idea, the investor contacts a design firm, a mixologist, a distiller or even a bottle producer. This specialist then develops the product with his abilities and directs the client to the other necessary elements of the network. As a consequence, some of the now most famous local product creators have arrived in the region through initial contact with local design firms, spirit producers or even packaging suppliers. 21 Master Thesis 5.2 Lionel Sack – Lund University Quantifying innovations and innovators One of the essential tools for understanding local diversification and product innovation is the quantification of non-cognac products from the region. It not only allows collect statistical data about innovators and innovations, but also to acquire valuable understanding about the functioning of product creation and its economic outcomes. A lot of knowledge about the regional network, used in the other chapters of the thesis, was obtained while creating this database. Due to the fact that firms are rather discrete about product innovation (threat of copying ideas, constraints from the cognac industry, etc.), it is certainly not always easy to detect new products. In this sense, it would be an illusion to think that the created database contains all Spirit Valley products that were brought to the market. In some cases, only one step of liquid processing or parts of the packaging process are done in the region and such products are somewhat difficult to find; almost every time when visiting firms for interviews, a range of additional products that could fit into the concept of the database were detected. So far, the database includes 49 products. For 17 products of these 49, it contains full coverage about product creator, producer, packaging suppliers, main markets, year of creation, changes of ownership and production volume. For 27 products, only part of this data is available, some are more complete, others less. For 5 products the only available information is that they physically traverse Spirit Valley at some stage of their production, without any further specifications. number of new brands Spirit Valley product innovations 20 18 16 14 12 10 8 6 4 2 0 Vodka Rum Gin Liqueur 1970s 1980s 1990s 2000s 2010s Figure 6: repartition of product types, innovated and created in the region since the 1980s. Vodkas and Liquors are the most common products, with 18 and 17 in number (data from: own database) The following paragraphs describe some of the main outcomes of the database: of the 49 detected products, there are 18 vodkas, 7 rums, 4 brandies and 3 gins. Additionally, there are 17 products classified as liqueurs9. Two of them were created in the 1980s, 13 in the 1990s, 29 in the 2000s and four products so far in the 2010s, the repartition according to product types is shown in figure 6. The two figures below, 7 & 8, show the development of production volume per unit (cognac brands accumulated vs. non-cognac brands) since 1990. Three of the largest non-cognac brands, Grey 9 Liqueur: Distilled beverage being bottled with added sugar and flavourings 22 Master Thesis Lionel Sack – Lund University Goose, Hpnotiq and Cîroc, which will be further described in chapter 5.3, are independently represented in the graphs as they compose the major part of local non-cognac production. The other brands are added up in one number, labeled “other non-cognac”. This should, however, not diminish their local importance. As for instance Abernathy & Utterback (1978) indicate in their considerations about innovation, that not every innovation (new product) takes off on the market and for few successful innovations much larger numbers of trials and start-ups are necessary. Additionally, the large volumes of the three top non-cognac products (accumulated 4,8 million cases of 9 litre in total) shouldn’t devalue the production volumes of the ‘smaller producers’. Even firms with volumes of 100 000 cases per year commonly run on yearly turnovers of several million Euro (Diane Export 2010). Looking at the second graph, the value of non-cognac brands for the region becomes evident. Total regional spirit production was at about 18 Million cases of 9 litres in 2010, including cognac and noncognac products (see figure 8). The total volume of non-cognac products was of almost 6 Million cases, which is close to a third of local production. While this correlation is probably not very surprising to key suppliers in the region (e.g. bottle & cork industry), it may be to regional policies and external observers. Apart from the Grey Goose production plant the non-cognac production is rather discrete and hidden in more or less remote distilleries and production sites at reasonable distance from the principal trading towns of Cognac and Jarnac. Of the main innovating firms, only the traditional headquarters of Louis Royer, belonging to the Japanese Suntory Group since the early 1990s, are situated in one of these towns, Jarnac. They have, since their acquisition, developed around 15-20 different liquors and spirits mainly for the Asian market. The most famous and by far largest brand in the data base is Grey Goose with a production volume largely outnumbering any all other producers. The production figures, however, are to be used with caution when talking about regional growth. Grey Goose belongs to the Bacardi-Martini group since 2004 and has since then outsourced large parts of their production to other regions. Today, only the bottle, bottling process, blending water and serigraphy are done in Spirit Valley. The local economic impact is, for this reason, lower than expected. At the local bottling plant, only few technicians are employed. Management and any decision-making processes are located in the European group-headquarters in Geneva (Interviews: B.Hardy, E. Hosteing). 23 Master Thesis Lionel Sack – Lund University Spirit Valley production volume since 1990 14.0 12.0 Production in mio. cases (9l) Total cognac brands 10.0 Total non-cognac brands 8.0 Grey Goose 6.0 Hpnotiq 4.0 Ciroc 2.0 Other non-cognac (estimation) 0.0 Spirit Valley accumulated production volume since 1990 20.0 18.0 Production in mio. cases (9l) 16.0 14.0 Total noncognac brands 12.0 10.0 Total cognac brands 8.0 6.0 4.0 2.0 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 0.0 Figure 7 & 8: Production volumes by brand (7) and in total (8) since 1990 (new product data from: own database; cognac data: BNIC 2011) 24 Master Thesis Lionel Sack – Lund University A very important observation from the dataset, already indicated in earlier chapters, is that only a handful of local producers are really involved in new product creation. These, however, have reached reasonable size in the past two decades and are today, in terms of turnover, performing at similar or even higher levels than many of the large traditional cognac brands. According to Diane Export (2010), six of these producers are among the 15 top-performing spirit producers in the region. Only the four largest cognac producers (Hennessy, Martell, Courvoisier, Rémy Martin) are clearly ahead of the newly aspiring group. Other important information from the database lies in the use of the supply network: what are the common patterns of production, and which parts of the products are usually fabricated in the region? While many of the new brands are owned by foreign investors or large corporations, the main regional income is generated in this supply and production chain, which is also the main source for new employment (Diane Export 2010). Figure 9 visualizes the lot of products and which parts of them are processed and conditioned locally. Figure 10 describes the “ordinary case” and gives two examples of more complicated structures. Figure 9 & 10: Above, sources of investors, use of the Spirit Valley network (Spirit Valley/All products; ratio in %) and target markets. Below, the “ordinary” case and two examples of more complicated products: Leblon & Nuvo - (own scheme, source of data: thesis database) While only 12 of 30 of the product creators and owners are actually from Spirit Valley, the products themselves are processed by 67% and conditioned 88% in the local network. Only the raw material (5 of 18) and - in parts - the distillation processes (10 of 17) are regularly sourced through external 25 Master Thesis Lionel Sack – Lund University providers. This is specifically valid for vodkas, white spirits and rums that either come from other parts of France (e.g. corn belt in Ile-de-France, 10 products), or from Latin America (3 products). For these products, the liquid is brought to the region already distilled and in a bulk, to be then refined by flavours or aging in oak casks and bottled on site. There are, nonetheless, also cases, where only the liquid is produced and processed in the region to then be exported in a bulk and bottled abroad. This is the case for some products targeted to the North American market (e.g. Nuvo, figure 10), which accept this unconventional and costly procedure presumably for being allowed to label their product “French” or ”made in France”. Others are processed abroad, but conditioned by Spirit Valley firms, to then be redirected to foreign markets (e.g. Leblon, figure 10). The label “product from France” is following a general pattern among all new products: Grey Goose was the first mover in the 1990s creating this label as a unique feature for and being very successful on global markets - presumably due to the fact that foreign consumers affiliate “French” with premium aliments and luxury goods. Almost all other products followed this concept and labelled their brands in a similar way, including “made in France”, “product from France” or “French Vodka” in important positions of their bottle design. A total of 39 products (of 46) reveal this feature, opposed to seven products (the rums and cachaças) that indicate Latin American sources of origin (4x Brazil, 2x Mexico, 1x Barbados), and one liquor indicating Japan. The others lack a label of origin. Only very few, 3 of 49, additionally use the name “cognac” in their product description. Using this name is, due to strict AOC protection, very complicated for non-cognac products and needs to go through extensive verification processes before being approved. It also reflects the general negative attitude of people from the region towards products other than cognac, which may lead in the companies trying to avoid any cross-linkages of names. During the innovation process, Spirit Valley firms and specialists seem particularly valuable for Mixology (94% of all blended spirits), Design (90% of all new creations), and production of labels and serigraphy (94% of all new products). These steps require, in concordance with knowledge and innovation theory, probably some of the most developed tacit skills in the industry. It may in this sense not be surprising that they are specifically demanded among external investors and product creators tapping into the regional network. 5.3 Three cases: Grey Goose, Hpnotiq and Cîroc The following section provides three examples of successful products developed in the region since the mid-1990s. The idea behind this is to give a practical insight into the topic and to allow a visualization and concretion of theoretical approaches that have been adopted in previous chapters. The first one of these examples, Grey Goose, is by far the largest and most cited when talking about innovation from Spirit Valley. Nonetheless, the developments of the two other examples are not less impressing and give an important insight in the functioning of local networks. Each of the three products has its own individual story and resulting organizational structure, as much in its early stage development as in its present-day positioning. However, some basic concepts are certainly similar and allow an essential understanding of local innovation. Grey Goose The story of Grey Goose has almost become an industry-internal tale since the product’s global breakthrough in the late 1990s. It was created in 1996 by Sidney Frank (aged 77 years), a US26 Master Thesis Lionel Sack – Lund University American spirits mogul and, at the time, owner of a well developed American distribution network, which had acquired large success with the distribution of Jägermeister on global markets since the 1970s. In the mid-1990s he had the simple but genius idea of creating an ultra-premium10 vodka using modern bottle design, high quality ingredients and the label “Distilled and bottled in France”. At the time, vodkas were commonly produced in Eastern Europe or Scandinavia, and placed in the low and medium price segments of the market11. Due to very low production costs of vodka (as opposed to brown & aged spirits) a placement in the premium price segment would generate exceptionally high margins. Sidney Frank’s idea required sophisticated design and a costly marketing and distribution strategy, with the aim of convincing the customer of the significant price differentiation. For the realization of his project he needed a suitable French distiller and bottling firm, which he found through his personal network and former collaboration with cognac products. His primary partner was H. Mounier, a cognac-firm that was in financial difficulties at the time but that had the possibility of producing vodka and giving access to the local network of designers and packaging suppliers. The resulting bottle, named “Ariane”, was a great success and, in combination with the sophisticated liquid and an impetuous marketing strategy, reached the market rapidly and multiplied its production within the first years before being sold to the Bacardi-Martini group for 2.2 Billion US$ in 2004. In the initial phase only local suppliers were implied, including processing, design, bottle and stopper and filtered water from a specialized local source. Later when BacardiMartini took over, some of the suppliers changed and strategic decisions led to the present-day situation that only parts of the production remain in the region. H. Mounier strongly profited from the product’s initial expansion, grew its production capacity and increased its number of employees from 40 in 1996 to around 90 in the 2000s (Diane Export 2011). However, after the initial boost it wasn’t able to sustain growth and is, according to involved actors, suffering severe restructuring in recent years. (Interviews: B. Hardy, E. Hosteing) Hpnotiq Hpnotiq, a cognac-based green-turquoise liquor, was initiated in 2000 by the 26-year-old former tennis professional Raphael Yakoby (200th in ATP ranking). Through a friend of his father’s who worked in spirits, he was, keen to start up in business, recommended to come to Cognac. There, he met Gilles Merlet, experienced distiller with adequate production facilities who after some negotiations agreed on providing the manufacturing while Yakoby was responsible for brand and distribution (Interviews: J. Martin, G. Merlet). Without any tests or surveys, but a succession of propositions (and refusals) it took four months to develop the final concept of the product. The initial brief had looked too much like existing products and Merlet refused to do a “me too”. The cooperation finally led to a colourful mix of cognac, vodka and a fruit cocktail. The formula was not registered - as doing so would have, according to G. Merlet, amounted to giving it away. The bottle design created by a local agency is derived from a special vintage champagne bottle but adapted with a silkscreen print and a turquoise colour of liquid. Hpnotiq was finally launched in New York in September 2001, but despite the unfortunate time setting, the product took off within a few months and exceeded the business forecasts of 10 000 to 20 000 cases12 for the first year (Interview: G. Merlet) by far. In the end, 165 000 cases were delivered – less than the actual demand, but production could not keep up. Already at the end of 2002, Raphael Yakoby sold the brand to Heaven Hill Distilleries, second biggest producer of bourbon in the United States, for the amount of 60 10 Industry-specific term used for vodka indicating the price segment above $30 Below $30 12 Industry-specific measure: 1 case = 12 x 0,7l = 8,4l. (-> 10 000 cases = 84 000l) 11 27 Master Thesis Lionel Sack – Lund University Million US$. The new owners managed, through their extended distribution network, to sell 825 000 cases in the second year. Merlet’s production could only keep up by calling up all resources in-house and among his local suppliers. At peak times, there were up to 4 bottling firms working as subcontractors in complement to Merlet’s own production line. After the peak in the second year, sales levelled off to around 500 000 cases. Until 2010, production has been oscillating down to a yearly production of 350 000 (Interview: G. Merlet). Cîroc Ciroc, the third example, is the only one of the three developed by a local professional, JeanSébastien Robicquet. He is owner and CEO of Eurowinegate, a local trading firm that initiated its activities in the wine business. Cîroc, an innovative type of vodka, could be called a pure Spirit Valley innovation: not only is the developer local, but also all other elements of creation and production, even the raw material, which is unusual for local vodkas. Why is that? Contrarily to usual vodkas, Cîroc uses distilled grape juice as its primary liquid. It is retrieved from different wineries in the wider region and assembled by a local distillery. The product was created in the mid-2000s in cooperation with Diageo, a corporate group which supported the idea and which substantially offered the use of its global distribution network. J.-S. Robicquet had worked for Hennessy and Diageo during his career and good networks to the American market where he launched Cîroc and where primary sales are still generated until today. In only 5 years it reached an impressive production volume of 850 000 cases and will, accordingly to business forecasts, reach more than one million in 2011. (Interview: J.S. Robicquet) 5.4 Assets and capabilities of the network The outcomes of the database and the three examples lead us to assets and comparative advantage of local firms and their network. As described and analyzed in chapters above, local firms have the workforce, skills and technological tools to create, develop and produce successful spirits. The region hosts all types of highly dedicated suppliers and individual specialists which create a vital network for innovation. Additionally to these skills and technological assets, local firms also have the historically provided advantage of geographical proximity. Not only does this proximity, in practical terms, allow faster and less complicated access for potential product creators when tapping into the region, it also facilitates essential feedback processes within the physical development stage of the product. Design firms, for instance, need to crosscheck their concepts with packaging suppliers to be sure that the product will reliably fit into assembly lines; mixologists need to be in direct contact with chemical analysts for production possibilities of their developed aromas, and distillers or machinists need to be taught how to finally implement the product in their production lines. Figure 11, derived from concepts of Asheim et al. (2006), tries to evaluate this asset of proximity: while initial product ideas and marketing strategies, classified as primarily symbolic knowledge, may be sourced globally, Spirit Valley firms have strong creative advantages when it comes to the intersection of analytical, synthetic and symbolic knowledge - and its practical application. 28 Master Thesis Lionel Sack – Lund University project phase creation of the product idea development of liquid and design establishing the production marketing & distribution of the product mode of knowledge symbolic analytical, synthetic, symbolic analytical & synthetic symbolic actors involved global & local local local local & global Figure 11: intersections of knowledge types in Spirit Valley, creating essential assets for local firms (scheme adapted from concepts of Asheim et Al. 2006) Despite this ability of developing and implementing a product, the network still strongly depends on external input from investors and product creators, who have cultural affiliation to their markets and access to strong distribution networks. These two elements, knowledge about the customer and access to a developed distribution system seem essential for any new products to be successful. 6 Implications for regional growth The concept of innovation and diversification is certainly valuable for the firms themselves, but should also, as the spirit industry plays a central role in the region’s economy, have an impact on the regional economic system. Measuring this impact directly is not a simple task and is always blurred by short-term business developments of driving (or struggling) firms within the system. It isthough, with some qualitative considerations and basic growth data about firms, be possible to draw some important conclusions about the general outlines. Due to data limitations, the largest five local innovating firms in terms of turnover over the time span from 2001 to 2009 were selected, older data was not available. Those five largest firms (that are all major players in the innovation and diversification process) have, by their accumulated size of 300 employees, a significant weight on a local and regional scale. Data is weighed against the largest five local cognac trading firms in order to give a comparative perspective and diminish the bias of industry-specific growth. For full data, see figure 13 (next page). The main conclusions from this dataset in terms of regional impact can be drawn by the change in turnover, the evolution of total number of employees, and specifically, the proportions of value added. In the described time period, the leading five cognac firms increased their turnover by 24% opposed to a growth of 13% among the innovators. Having seen the development of innovated brands in previous chapter, this proportionally slow growth seems surprising. However, it becomes less surprising when dissecting the data in its segments and understanding the development of the included firms. On the one hand, cognac brands have performed fairly well in the 2000s, both due to efficient and successful strategic management and to rapid growth particularly on Asian markets (Interviews: A. Bocheux, S. Dathané, V. Perrin). On the other hand the innovating firms are, as they usually don’t own the created brands themselves, always opposed to the risk of losing their 29 Master Thesis Lionel Sack – Lund University production to other locations or production units. This happened to two producers in the mid-2000s, which created large gaps in their turnover while maintaining the expenses for employees and technology. Those two brands, one of them having produced Grey Goose, are still in restructuring phase and suffer from this development. (Interviews: E. Hosteing, B. Hardy) Additionally, new innovations may be boosted by rapidly arriving trends leading to fast growth in the initial stage. But these trends, as experience shows, are not always sustained over very long periods. Hpnotiq for instance, described in a previous chapter, went from 105 000 cases in the first year to 615 000 in the second and back down to 475 000 in the third year. Figure 13 (following page): statistics about turnover, value added and number of employees of the largest five cognac brands (in turnover) vs. the largest 5 innovating firms (data retrieved and adapted from: Diane Export 2010) 30 Master Thesis Lionel Sack – Lund University 31 Master Thesis Lionel Sack – Lund University Such waves and growth curves struggle any medium sized manufacturer and require solid innovation and resource management. Despite these fluctuations and irregularities in production, the five innovating firms grew their total number of employees by 8% from 277 to 300, mainly driven by the three positive performers. Distillerie Merlet & Fils alone, the fastest grower in this period, went from 25 to 43 employees, an increase of more than 70% in only 8 years. At the same time, the cognac brands decreased their number of employees by 3% (from 1461 to 1417). An explanation for this may be found in different factors: after the extended cognac crisis in the 1990s, strategic management led to restructuring of internal resources and reduction of employees. Additionally, some processes were outsourced to external suppliers and, most importantly, many of the key management and marketing positions were relocated in the headquarters of corporate groups in Paris, London and the USA (Interviews: V. Perrin, P. Hosteing). Total cognac brand growth of 24% has, in this sense, not brought large benefits to the region. This is very different concerning the innovators: due to their size and much smaller internal economies of scale, they rely much more on the local network, or as economic geographers would put it, profit from agglomeration economies. The distribution of value added between cognac brands and innovators indicates this feature: while the top five cognac brands reveal an average value added of 41%, the innovators only settle at 21%. This may partly be due to different pricing strategies and the very high sales values of some premium cognacs. However, relative margins are on average vitally higher for premium vodkas and other white spirits (Interview: E. Hosteing), especially since the premiumization of Grey Goose. In this sense, another reason should be decisive for the large differences in value added: the innovating firms only effectuate parts of the value chain within their own premises; the rest is outsourced to local suppliers. While a cognac brand usually has its own bottling assembly lines, design departments and raw material suppliers, medium sized innovating firms don’t have access to such internal capacities. Consequently, their growth within the region should be expected to have much higher positive impacts on the local supply network. The number of 300 employees in innovating firms may, consequently, only represent a fraction of people actually involved in production. One of the innovating firms pushes the concept of subcontracting to the extreme: it focuses primarily on conceptual product innovation and brand creation and outsources all physical production steps. Doing this allows them to be specifically flexible in terms of innovation, but requires solid abilities and knowledge about markets and foreign trends. It makes them independent from any production investments (distilleries, storage, etc.) and lets them focus on the pure innovation aspect. If effectively applied, this concept technically replaces the role of the foreign input being described as vital for most local firms. The firm has been very successful with this strategy in recent years and is the creator of several rapidly growing products. Concerning the other innovating firms, different models can be identified (see also figure 14). Most of them have invested in on-site capacities, for instance for distillation, aging and bottling; some of the larger firms even employ their own mixologists, chemists or designers. Consequently, most innovators are normally located in the centre of the scheme, having some internal and some outsourced capacities. This is opposed to the large cognac brands that are profiting of internal economies of scale and not essentially depending on the local network. These different levels of network-dependency can also be drawn to engagement in the Spirit Valley initiative: it was created by an association of packaging firms with the aim of attracting more activity to the region. The packaging firms are strongly dependent on the local production network and, accordingly, support any type of product innovation and diversification. The large local cognac brands which have a strong political lobby in the region are not necessarily concerned by the topic and leave it up to the medium 32 Master Thesis Lionel Sack – Lund University sized and smaller producers. The innovating firms themselves are, due to their different strategic positions and mutual competition for resources (foreign investors, subcontractors, raw material), not always in agreement upon common interests. General consensus so far is that Spirit Valley is to enhance the internal structure of the system and to attract valuable resources from the outside (investors, educated workforce, product ideas) by creating a common brand for the network. It may also help packaging firms by using this brand as a quality label and allow them to attract non-local spirit producers to use their services. Figure 14: Different types of business structures within the cluster. Most of the innovators have strong connections with local business networks and suppliers. This reduces their value added, but provides them with high flexibility and advantages of interaction. The larger (cognac) firms tend to strongly apply vertical integration. By this, they have higher value added, but reveal weaker local networks (exception: raw material) and are less flexible when it comes to product innovation. (own scheme, developed from observations and concepts of Porter 1990, Krugman 1991) 7 Conclusion The study was structured into three principal segments: understanding theory, explaining the established network and, essentially, analyzing local product innovation in the context of diversification from traditional economic activity. In this combination, it provided an overview of theoretical (expected) versus real (observed) features of the local cluster and pointed out the complex interplay of local product innovation and recent product diversification. Collected and analyzed data implies that, for the creation of a (diversified) competitive product, not only the production facilities, but also a vast range of different skills (types of knowledge) are necessary. Some of the local knowledge is particularly valuable and requested, but it is the combination of different specializations and their proximity to each other that make up the essential value of the local network: being able to create, differentiate, and diversify, in a way that allows to - exploit the competitive (cluster-)advantage decrease dependency on established products achieve a globally leading position in the industry and become a driver of innovation 33 Master Thesis - Lionel Sack – Lund University attract the interest of external investors generate necessary regional dynamics between involved actors. But the system also has its limitations. Examining the successful products led to the assumption that the local network strongly depends on some external inputs. These inputs are crucial in terms of knowledge about markets, access to product ideas and, fundamentally, access to fertile distribution networks. Only the compound combination of a committed investor, a good product idea, a sophisticated production system and access to the market seems to secure the competitive position of regional producers and suppliers. Some of these elements may be improved or attracted by joining the involved actors into a commonly branded network, as has been done under the name of Spirit Valley. In terms of regional growth, the new variety and diversification of some innovators seems to have very positive impacts. Not only does it increase total production volumes. It does, contrarily to the established cognac firms, even generate new employment and secures involved firms and suppliers from crises in the cognac industry, which have regularly occurred in the past. By the strong implementation of the innovating firms in local networks, and their feature of (commonly) having all management capacities on site (opposed to most MNC-owned cognac firms), they are of great value for regional development. This development, so far more natural than constructed, could be supported by local policies by practical measures. Those may be adopted from other learning regions and clusters, and backed by theoretical approaches of Innovation Systems and Constructing Regional Advantage. Validity and value of results, scope for future research The database about new products from the region was an important step to understand and quantify product innovation and diversification. Working and creating the database made clear though, that the list is certainly not complete yet. During each of the interviews with producers and suppliers, new names of products appeared and needed to be included. The list of 49 products could, for a better coverage of data, be completed and enhanced (with the realistic conception in mind that some of the products are voluntarily kept in secret due to network-internal competition or contractual considerations). Also, all information about the 49 detected products is not entirely collected yet, mainly due to time limitations of the concerned businesses. However, the collected data so far reveals some rather clear patterns: for instance concerning the connection between production and market, the internal production structures of the network, the total weight of innovated products in the regional production system, and the most valuable sources of knowledge among the suppliers. A further extension towards a more or less complete dataset could increase the precision and validity of the results. This extended dataset may also include additional elements that haven’t been regarded yet. Most products so far were detected and classified because they physically move across the local system, normally in their liquid and/or dry elements. Data could significantly be extended if also observing those products that are developed by local design firms and mixologists for clients outside the regional network, but also for products that are not produced in the region anymore. In this sense, so far, the database only allows a cross-sectional perspective of products that are still on the market, with a time component regarding the development of production volume and sales. There should, however, be some products that failed and that aren’t produced anymore; or other products that were bought by external firms and that are now produced elsewhere. Detecting such products and creating an even more detailed database would be a very time consuming task, but may provide interesting and valuable bases for future research. For instance, one could analyze product ideas that existed but weren’t realized, understand the reasons behind failure and by doing 34 Master Thesis Lionel Sack – Lund University so detect flaws in the innovation network. Another focus could be set upon the product creators and investors. Getting a deeper understanding about their initial motivations and reasons to come to the region would be a valuable piece of information for Spirit Valley firms. Moreover, one could analyze the export of knowledge from the region by individual specialists in different segments of the innovation system. Mixologists, designers and technicians from the region regularly spread out to other regions of the world, advancing projects of foreign firms and organizations. By doing so, they have established some vital external networks and have generated access to new valuable resources for the region (knowledge exchange, arrival of foreign specialists, access to markets, etc.).This development could be seen as another application of the phenomena described in Saxenian’s The New Argonauts (2006). Understanding and quantifying the external systems of cluster-individuals would be an interesting topic for future research and of high value, both for general agglomeration theory and for the specific context of Spirit Valley. 35 Master Thesis Lionel Sack – Lund University 8 References Abernathy W. & Utterback J. (1978), Patterns of Industrial Innovation. Technology Review, McGrawn-Hill/Irwin. P.40-47. Asheim B. (2000), Industrial Districts: the contribution of Marshall and beyond, In G. L. Clark, M. P. Feldman & M.S. Gertler (Ed.), The Oxford Handbook of Economic Geography: 413-431. Oxford; New York: Oxford University Press. Asheim B. 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Ferrand (18.5.2011) Anaïs Egré (former) Marketing Manager – Louis Royer (13.5.2011) Anne Raimbault Marketing & Sales – Daedalus Design (8.7.2011) Anne-Hélène Herbinet Export Sales & Marketing – Bouchages Delage (10.8.2011) Antoine Bocheux Press manager & market watch - CIDS (International Center for Spirits) (18.4.-20.5.2011, repeated occasions) Benedicte Hardy Brand Director - Cognac Hardy (20.5.2011) Benoit de Sutter Purchase Manager – Courvoisier (21.9.2011) Bertrand Laclie General Manager - René Laclie Spirits (18.5.2011) Cédric Raynaud Marketing Manager - Linea Design (25.4.2011) Christophe Ferrazzi Market Manager – Verallia / Saint-Gobain Emballage (16.9.2011) Christophe Lebbe Resp Cial Administ – Amorim France SAS (19.9.2011) Eric Voigner General Manager – Daedalus Design (8.7.2011) Etienne Delpech Master Distiller - Vinet Delpech (22.7.2011) Etienne Hosteing CEO - Protea France (18.4.2010 – 20.5.2011, repeated occasions) Gilles Merlet CEO - Distillerie Merlet & Fils (12.5.2011) Hervé Bache-Gabrielsen CEO – Bache Gabrielsen/Dupuy (22.7.2011) Jean-Christophe Boulard General Director – Atlanpack (20.4.2011) Jean-Sébastien Robicquet CEO – Eurowinegate (20.5.2011) Jérôme Sourisseau Conseiller Général – Ouest Charente (23.9.2011) Joel Martin Consultant of Raphael Yakoby, creator of Hpnotiq, Nuvo - Lermium Consulting (11.5.2011) Julien Nau General Manager – SVE distilleries (4.5.2011) Louise Viero Export Manager – ABK6 (29.7.2011) Marie Hardel Purchase Manager - ABK6 (3.5.2011) Michel Robinne General Manager – Salomon (5.5.2011) Paul Hosteing Consultant - Quatuor Transactions (14.5.2011) Philippe Braastad Cellar Master – Birkedahl Hartmann Cognac (12.7.2011) Philippe Coste CEO – Compagnie de Guyenne (23.8.2011) Sébastien Dathané General Manager - CIDS (International Center for Spirits) (18.4.– 20.5.2011 repeated occasions) Soizic Madec Marketing Manager - Lise Baccara (28.4.2011) Stéphane Gauté Sales Manager – Saverglass (4.8.2011) Vincent Perrin Purchase manager – Hennessy (19.5.211) Vincent Robert Sales Manager – Saverglass (4.8.2011) Wilfred Schumann Export Manager – Frapin (5.8.2011) 39 Master Thesis Lionel Sack – Lund University 10 List of tables and figures Figure 1: Hierarchical structure of Spirit Valley value chains (own scheme) ______________________________ 6 Figure 2: The local knowledge base - use of synthetic, analytic symbolic knowledge in different segments of the value chain (own scheme, based on knowledge bases of Cooke 2005, Asheim et al. 2006)_________________ 16 Figure 3: The traditional value chain and its main types of innovation (own scheme, based on classifications of Tidd & Bessant 2009). _______________________________________________________________________ 18 Figure 4: Integration of related variety in the value chain (own scheme, developed from concepts of Edquist 1997, Malerba 2003, Haug 2004) ______________________________________________________________ 20 Figure 5: Steps of initial product creation (own scheme) ____________________________________________ 21 Figure 6: Repartition of product types (data from: thesis database) ___________________________________ 22 Figure 7 & 8: Production volumes by brand (7) and in total (8) since 1990 (new product data from: thesis database; cognac data: BNIC 2011) ____________________________________________________________ 24 40