Microsoft Services – GCloud v5 Catalogue
Design & Implementation of a Cloud-Based Crime &
Intelligence Reporting Solution
Service Definition
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STRATEGY ▪ CONSULTING ▪ SUPPORT
1 Design and Implementation of a Cloud-Based Crime and
Intelligence Reporting Solution
1.1 Executive Summary
Police forces across the UK are facing challenges on an unprecedented scale.
Citizens are increasingly using new technology in their day-to-day life which is changing the face of how
Police perform routine investigations and conversely how they expect to interact with Police officers. In
addition, significant budget cuts have been applied across all Police forces, but with the expectation that
officer effectiveness and visibility is not affected.
An inflection point has been reached, whereby UK Police forces need to dramatically innovate in order to
respond to these market dynamics. Forces can no longer continually spend their IT budget on ‘keeping
the lights on’, or delivering monolithic IT programmes, and instead are looking towards a mobile-first,
cloud-first approach.
We have spent a considerable time with front-line Police officers to comprehend their needs and
challenges. We have combined this insight with our unparalleled experience across many sectors to
establish a vision of how UK forces can respond to the challenges of modern day policing. This Crime and
Intelligence Reporting solution is one component of Microsoft’s broader vision for Digital Policing, which
focuses on task-focused, business-aligned outcomes that can be achieved quickly.
1.1.1 Solution Overview
Crime and Intelligence Reporting is a key task for all front-line Police officers and one that typically
requires travelling back to the Police station to perform, typically at the end of the shift and many hours
after an incident has responded.
Different devices and form factors make sense at different stages of the crime and intelligence lifecycle.
A Phone or Slate device is best positioned at a crime scene to receive incident information and to capture
initial case information.
Collection of key information at the scene of the incident along with the inclusion of precise GPS location
information and photographs help streamline the crime and intelligence reporting process. A new Crime
Report can be created from an incident that an officer has attended. Key information such as Officer
information, date, time, location and incident details can be used to shortcut the initial phase of case
preparation.The officer can then move to a workstation back at a police station or even perhaps at home
to provide more detailed information drawing on information already collected by the combination of
officers present at an incident.
The same application is projected through many different form factors. A workflow based around crimetype guides the officer through the required steps ensuring data entry is greatly reduced from that
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required by solutions today. A senior officer will have intelligence records submitted by his team routed
for 5x5x5 evaluation which can be performed within the application quickly and easily
The output of this process can be manifested in a number of ways, most commonly the most appropriate
MG forms but it’s important to note that these are purely output formats and a crime-type and task driven
application is used to streamline the entire process end-to-end.
An iterative approach whereby new crime report types are added to the application over time will enable
a smooth transition from paper-based collection to device-based.
Microsoft has combined this technology with a cloud-based infrastructure to create a unified Crime and
Intelligence Reporting solution. This offering is for the Services required to integrate one or more of the
following elements into a consolidated cloud-based solution:

Free of charge custom code from Microsoft (shared ownership) providing Crime and Intelligence
Reporting functionality for Microsoft devices

Microsoft SharePoint or Dynamics CRM solution (public or private cloud). For example, Microsoft
SharePoint Online.

An existing crime and intelligence reporting system (public or private cloud) providing that a
documented standards-based communications interface exists
If this data can be classed as IL2 then public cloud hosting can be used to accelerate deployment and lower
overall costs. Otherwise, private or IL3/4 cloud hosting of the dependencies will be required.
1.1.2 Benefits
Including:

Enabling the collection of crime report and intelligence information out on patrol allows
information to be collected at the incidence scene and removes time-consuming paper-based
collection with subsequent data entry at the end of the shift.

Use of device sensors, user and incident information will simplify data entry to only the new
information that has to be collected.

Intelligence evaluation workflow can be managed through a standardised process enabling
officers to perform evaluation on a range of mobile devices and workstations.

Captured intelligence information will be automatically delivered to officers as appropriate given
their context.
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Existing crime specific forms will be analysed and the resulting applications will only collect
information not already known through other means
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1.1.3 Dependencies
Delivery of this application requires supporting infrastructure:

A device management infrastructure to manage either Windows Phone or Windows 8 devices.
For example, System Centre Configuration Manager 2012 R2.

Windows Phone or Windows 8 devices
1.1.4 Pricing Note
This service has an element of agility and flexibility in terms of scope based on the Contracting Authority’s
environment, infrastructure, skills and desired outcomes. As such, an initial scoping and discovery activity
will be undertaken to determine resource profiles required and pricing for any given requirement. Please
refer to our GCloud SFIA rate card which will be used to determine a Time and Materials delivery price.
Specific requirements and Fixed Price arrangements may be subject to a specific quotation.
For more details on pricing, please consult the attached pricing document and SFIA rate card.
1.1.5 About Microsoft Services
Microsoft Services deliver leading-edge technical consulting and support to help customers gain
maximum value from their investment in Microsoft technology. Key benefits of a direct relationship with
Microsoft Services for Cloud-based projects include:
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World Class Expertise: With significant experience of delivering mission-critical environments on
the Microsoft platform, Microsoft reduces the risk of successful delivery.
Distinctive Intellectual Property (IP): Microsoft is able to draw upon unique IP garnered from
many worldwide deployments to accelerate delivery.
Long-Term Customer Relationships: committed to long-term customer success.
Connection with Microsoft Product Groups: At any stage of the design or implementation
process, Microsoft is able to connect with the specific Product Groups to resolve issues and
assist in planning and strategy.
A Relentless Focus on Driving Customer Impact: through architecture, deployment, adoption
and support, ensuring our customers use and get value from their investments in Microsoft.
Proven Practice: Ensuring all solutions are developed incorporating Microsoft proven practices.