Enrollment Plan for Cohorts Entering Fall 2012 and Fall 2013 The mission of the Juniata College Enrollment Center is to enroll ethically and support prospective students and their families who reflect a global society. The office will continue to evolve and adapt to an ever changing enrollment climate while serving the needs of both prospective students and the college. I. Executive Summary In FY ’12, over 90% of College revenue was generated from tuition, room and board. As is the case with many successful, small liberal arts colleges, Juniata is under significant pressure to diversify funding. Until the College is able to reduce its tuition dependency, achievement of enrollment objectives on a regular basis must be the highest College priority. Today, price pressure, in the midst of a significant student population decline, creates high risk. That risk is greater for Juniata in an environment in which many competitors are larger and have spent the last decade upgrading their campuses and offerings. Enrollment should always be a campus-wide effort. However, at a tuition-driven institution collaboration and cooperation are necessities. Now, more than ever, the entire campus is focused on the recruitment of new students. Many new initiatives have been put into play to ensure a successful recruitment year and to increase the base for years to come. Most require that enrollment, alumni, development, marketing, athletics and faculty to support each other. These activities drive recruitment of a class that meets multiple goals – number of deposits, net revenue, academic standards, and desired diversity on multiple levels to contribute to an enriched learning community. In the face of declining high school enrollments, the College has prepared for years to bolster recruitment outside of the College’s traditional markets. Enrollment has greatly expanded travel to targeted areas of Texas, California, Indiana, Florida, Colorado and South Carolina. This is in addition to travel associated with the Colleges That Change Lives consortium in the spring and late summer. To leverage the College, alumni and parents will cover more than 80 college fairs and campus initiated receptions for the Fall 2012 cohort and more than 90 for the Fall 2013 cohort. Alumni personally recruited 85 members of the class entering the Fall of 2011. The goals for 2012 and 2013 are for 97 students and 109 students respectively to be alumni-recruited. The Gold Card program will go international. Additionally, the College is launching a new, similar initiative “Parents Pride”. This immediate focus of the plan is two-fold. First, it outlines specific, strategic, targeted efforts to increase Juniata’s niche markets. Student growth in the community college transfer market is one example. Continued and increased success is planned from the International student market and more consistent enrollment of student-athletes at or above roster mid-ranges for Division III and at roughly 30% of each Fall cohort of first time, full time students. Second, the plan identifies strengths, weakness, opportunities and threats that argue for significant changes in the College’s outreach in additional market segments and consideration of alternative pricing strategies. It also prompts discussion of institutional changes in areas that include, but are not limited to curriculum, technology, amenities, and extra-curricular offerings. Under a Strategic Enrollment Planning Process, it is critical that the College have a unified, resource planning approach. Page 1 II. Admission A. Achieve 2600 Applications Fall 2012 and 2800 Applications Fall 2013 a. Publication Redesign & messaging (potential Appendices here) Viewbook Redesign This publication has been driven by extensive focus group research during the last threeyears. The viewbook was student-designed along with many of the companion pieces. The idea is ‘students telling the story’. It is the principal brand management element in enrollment and is used to introduce all prospective students to the College. While targeted at students, there is believed to be a very high incidence of parents reading the publication. A major redesign occurred for use in FY ’12 with a minor update planned to be completed by August of FY ’13. Financial Planning Materials o The financial planning brochure (Think Again) was totally redesigned with additional focus on affordability and comparisons of Juniata to classes of competitors. o The financial planning website and written correspondence also carry forward the theme of affordability and availability of support for families to make Juniata viable financially. Study Abroad International Piece. This brochure was completely re-done and greatly expanded for fall 2011 to take advantage of the colleges 50 year history in sending students abroad. It emphasizes the benefits of study abroad and includes quotes from non-Juniata corporate leaders on how study abroad increases employability. The Science booklet. Juniata has compelling offerings in the sciences. Until this year, there has been no comprehensive way to present the remarkable research and activities of students, the superior facilities, the excellent graduate school acceptance of our students, and the distinguished achievements of science alumni. The Science Booklet currently being designed is to strengthen the brand of Juniata science locally and create a brand in some of the distant markets currently being developed and strengthened. The timing of the Science Booklet for the incoming class will be used as a yield piece for the entering call of Fall 2012, as an introductory piece for S-STEM transfer students and for inquiries from the national buys in the sciences. The Admission Magazine. The Admission magazine is in its second year. After the first year, significant focus group work was done to assess the initial approach. There are two issues – August and December – and each is targeted to support two goals. First, it provides a continuing flow of information for the student and their family, filling gaps between receipt of view books and campus visits. Second, it is designed to give in-depth information to students concerning campus and campus life based on the probable topical interest at that season for seniors in the prospect pool. Although a relatively small number of juniors and sophomores receive the magazines, it is believed that the information and focus may not resonate but is not counter-productive. Page 2 b. Redesigned Search Waybetter Marketing Campaign The Waybetter approach is an inquiry-generating activity that works specifically with large numbers of inquiries in the beginning of the search process. The company, Waybetter, helped the College design and implement a web-based ‘push’ campaign to students. This process was early enough in the spring of rising seniors that the desired outcome was to push students to many of the Juniata sponsored recruitment events the Fall of 2011. Increased Search Buys The aggressive recruitment of students begins in mid-winter of a student’s senior year. In addition, sophomores are communicated with as well. Purchases are made from the College Board with the PSAT as the main source of student names and criteria as well as through a company NRCCUA. Based on various criteria, different for each organization but both desirable for Juniata, the college buys and communicates with approximately 100,000 high school juniors. o National Chemistry and Theatre purchases. For the Fall of 2012 cohort, the College purchased students interested in Chemistry and Theatre from a National arena. The only criteria used were academics. o Approximately 4,000 additional, unduplicated prospects were purchased from NRCCUA. These students were purchased in early Fall and were pre-scored by Noel-Levitz to indicate a very high potential for enrollment. It will be decided as to whether these students are automatically treated as inquiries or they will be treated the same as the College Board purchases. o A December buy of late SAT takers will be made with the College Board. This is the first time we have made such a buy. It is expected that this group will have include greater percentages of athletes and ALANA students. For the Fall of 2013 cohort, the College will increase the total buy from the College Board to include national buys of Chemistry, Physics, Biology and EES students with superior academic credentials. Additional buys will be made of undecided students from the mid-Atlantic. NRCCUA and late College Board are expected to be similar to the approach for the Fall 2012 cohort. c. Constituent Work Alumni Scholarship / Gold Card The Alumni Scholarship program has proven to be a helpful program. The change involving alumni ‘recruiting’ a student vs. referring a student has encouraged alumni to become more fully invested in the recruitment of students they introduce to Juniata. It is viewed more as a partnership within the enrollment process. Alumni personally recruited 85 members of the class entering the Fall of 2011. The goals for 2012 and 2013 are for 97 students and 109 students respectively to be alumnirecruited. The Gold Card program will go international. Additionally, the College is launching a new, similar initiative “Parents Pride”. Special initiatives were also added for alumni who are doctors and lawyers as they may have personal offices where the Juniata Page 3 viewbook can be displayed. Athletics has also had a gold card initiative with requests to recruit coming from specific coaches to alumni of their sport. Specific communication with alumni outside of the traditional Juniata markets This fall, in coordination with the development office, alumni in targeted areas were contacted by their enrollment counselor and informed of Juniata activities in their area. Alumni were invited to attend any or all activities. National & International Honors/Poster Project These two projects attempt to highly –personalize the recruitment process by re-introducing current Juniata students to their high schools. The introduction allows the College to brag about the success of ‘their’ students. CTCL travel follow-up and counselor communication The College has certainly capitalized on the book by Loren Pope, Colleges That Change Lives and all the activities sponsored by the non-profit CTCL of those same 40 colleges. Close communication is maintained with guidance counselors met through the activities occurs immediately following the tour. In addition, enrollment counselors try to return to those same areas and make personal visits to guidance and independent counselors to reinforce the Juniata brand. d. Transportation Initiative As Juniata gains more of a national reputation, it is important that we ‘look’ like a school with a ‘national’ audience. The transportation Initiative is to make it easier for students from outside the ‘traditional – core’ markets to get to Huntingdon and Juniata for a prospective student visit or return to campus as a Juniata student. If transportation is not addressed, it appears that our market is more ‘local’ and transportation is not as important. Starting this fall, prospects are able to arrange for local transportation from bus and air terminals in State College and bus, air and rail terminals in Harrisburg. e. Counselor recruitment/travel in non-traditional areas Travel territories amongst the six principle counselors was realigned for the fall travel season of 2011 for purposes of having more effective and efficient travel during the fall. Targeting key constituents (CTCL counselors, alumni and targeted schools) made it essential to increase the geographic travel regions. f. Athletic Recruitment (See Appendix A) Purposeful, renewed, coordination between enrollment and athletic staffs o Specific athletic/enrollment representative at the director level o Athlete ranking system so enrollment counselors are aware of hot prospects o Specific roster goals by sport for applications and deposits New initiative Virtual Tour pilot for athletics Fall 2012 Monthly reviews, training and quick application decision turnaround Enrollment support of athletic communication o New letters for athletes not rated Page 4 o Communication for athletes who respond to questionnaires Work with the director of athletics, Director of Internal Operations and the Executive VicePresident of Enrollment & Retention to solve the Datatel and Scoutware data issues. g. Community College Transfer Student Initiative The College is pursuing aggressively the recruitment of community college students as a way of increasing overall enrollment by incremental steps. The strategy is two-fold: develop academic program articulation agreements/dual enrollment agreements and work with faculty on the recently successful STEM Grant. Specifically the college will pursue agreements with a minimum of six community colleges in specific academic programs. The colleges contacted include HACC, Harcum College, Montgomery College of Pennsylvania, Montgomery College of Maryland, Pennsylvania Highlands and Allegany College of Maryland. Assist STEM Grant Faculty with recruitment of community college students as well as assist in the process of communicating and selecting STEM grant recipients. Assist in developing general and departmental articulation agreements for the community colleges targeted by the faculty. Continue direct mail to community college transfer students as well as Phi Theta Kappa national honorary scholars. Continue awarding transfer students with freshman level financial aid awarding. h. Alana Recruitment Juniata has been working on improving ALANA recruitment since 1991. Our approach has taken on many forms over the years. However, we have settled on an approach that is very personalized, identifying particular schools and counselors that know Juniata and know their students well. In addition, on-campus cooperative efforts coordinated by the Multi-Cultural enrollment coordinator and Multi-cultural Enrollment Associate bring together current ALANA students and the Office of Diversity and Inclusion to support enrollment efforts. The work of these individuals and the ODI extend beyond ALANA students to create a positive and welcoming environment for all students including religious minorities and LGBT individuals. Bus trips from targeted areas (Baltimore, NYC, Philadelphia) – Baltimore is in its fourth year as an overnight event. The NYC event was added this year. Philadelphia will be added in the spring as more of a yield event. The Bus trips were expanded as the decision was made to leave a group called Meet the MAC. Meet the MAC was a specific minority recruitment organization that did not produces minority student awareness for us. Additional communication post application from an ALANA faculty member encouraging communication with her personally and students about the campus environment and reasons why a Juniata education will be so valuable for them. Phone/email contact to students from the Multi-cultural associate on inquiries generated by the traveling counselors. This contact will continue throughout the spring with ALANA applicants. Contact from the office of student financial planning offering support through the financial planning process early in February. Page 5 Transportation initiative initially targeted Philadelphia and NYC is now for all areas and listed on our website. The enrollment center is currently working on a process/procedure to select specific desirable applicants to provide funding for transportation costs during their initial visit to campus. Heritage and Ray Day Scholarships as part of the contingency funds referenced in the financial planning section Soliciting the help of various student organizations on campus to help with the recruitment effort by hosting, participation in the lunch buddy program, providing assistant on student panels for open houses and contacting applicants as well. i. International Recruitment Effectively communicate and leverage the resources that the college has invested in the China Office. Aggressively pursue the action steps of the China Office Enrollment Plan (See Appendix B) including the mobilization of staff currently on campus Continue the work in Vietnam through current students and using key contacts made with Ms.Hanna Dien of the Quoc Anh IEC Company in Hanoi. Develop relationships with at least three more international Independent counselors. Visit these counselors on the annual international enrollment travel either through the international director of recruitment or other campus constituent. Develop JAA communities abroad that consist of alumni and current families specifically in China, Vietnam & European countries. Contact new trustee Patrick Chang-Lo on a regular basis for assistance. The international travel plan is a multi-year plan. It is important to review the travel over a five year period. (see attached) The international travel plan should be reviewed not only by the Executive Vice-president for Enrollment as well as the Provost of the college for input in reference to curriculum and other campus initiatives that enrollment may not be aware of. Work with the Center for International Education and other campus constituents to be sure that new and current international students are supported both academically and socially. Review with the Center for International Education, Office of Student Financial Planning and the Registrar academic progress that may be affecting international students. Gold Card International – This is the first year for a Gold Card for International alumni. The program works very similarly to the domestic/stateside version. It was just not a group that was solicited in the past. B. Achieve 432 new students (420 tuition paying) with a net-revenue figure of $10,688,473. (See Appendices C&D) a. Be Among the First Acceptances We have reinstated rolling admission on a quiet basis to avoid compromising Early Decision approaches. This change allows counselors to read files in early fall and tell students their admission decision in three to four weeks. Compared to previous years, regular decision students will be learning about their admission decisions two or more months earlier. The hope is that yield on a significant amount of students will be affected positively because of this change. Page 6 Juniata has adjusted its Early Decision date by moving it forward from the historic December 1 deadline to November 15. This is consistent with more peer and aspirant institutions. This deadline is for Early Decision 1. A second Early Decision group known as ED2 replaces the historic Early Action approach and has been designed to fit more nearly the needs of the athletic department. b. Contingency dollars See Student Financial Planning portion of plan. c. Focus on very personalized recruiting with initiatives that extend the reach of single counselor follow-up work. Associate phone contact – Student associate- level positions were designed to be junior and senior level Juniata students who would contact applicants and referred students by enrollment counselors during the fall travel season. All applicants both admitted and submitted had a personal contact attempt. Arsenal Use – The use of the arsenal (personalized follow-up specific to a student interest) was brought back to the prospect-level. In addition, the Next Move Process was further refined to have clear and accurate coding so that a prospect or applicant did not have this personalized follow-up twice. Any second follow-up is deliberate and not an oversight. Personalized CV follow-up – An associate-level student personally contacted each individual campus visitor, open house visitor and department day visitor from September to December 1. In the process, the associate also did some quality control note-taking reporting information to the campus visit coordinator and the Director of Internal Operations. Department Days vs. Open House The goal of a department day is to be very specialized by academic interest, to showcase the academic area and to allow for maximum faculty involvement. The College initiated department days during the Spring of 2011 on a limited basis. They were expanded in the Fall of 2011 and will be refined throughout FY ’12 and ’13. This shift in focus was prompted by three factors: o a desire to reduce the number of weekend open houses easing pressure on faculty and staff o analysis that showed that more individualized visits had much greater yields than did open houses o a continuation of the personalization approach, insuring that prospects feel that they are treated as individuals and not a part of a herd of 100 in an open house. The initial department days were templated by enrollment based on meetings with department heads. Future days will be customized as appropriate based on the desires of individual academic departments. On average students spend six hours on campus during their visit. It is made up of several elements: o greeting at the Enrollment Center by Enrollment staff and student(s) or faculty from the department o escort to a class in the department o meeting with faculty Page 7 o o o o lunch with faculty and students campus tour meeting with enrollment meeting with coach or other activity if requested Spring and Fall receptions in non-traditional areas (include parents) – Travel and enrollment events were published on the admission website all throughout the fall in an effort to allow campus, alumni and Juniata Admission Ambassadors to know where we traveling and what events were happening. The goal of this initiative was to allow alumni to easily see where they could be involved. An invitation was sent to all JAA to review the link on the website and join us at any time. This allowed alumni, JAA and parents maximum flexibility. For a first year initiative, it went well. Receptions were planned months ahead for ease of scheduling. Steady, regular communication with volunteers. The goal of the JAA Chairperson was to communicate with volunteers on a more regular basis than the previous quarterly communications. The JAA chairperson also personally communicated with each volunteer after they did an event to get feedback but also let them know that their role is very essential to our success. The Gold card communication was also designed around the same theme. Each activity that a student participated in was communicated to the alum or parent in a timely fashion. Alumni could then follow-up with the same sense of timing to an event or activity. Gold card follow-up includes follow-up to the alum in hopes they will create awareness and support the quality brand of Juniata in person. Secondly, the telecounselors reached out to both the alum and the referred student. Anytime a third party can contact a student with affirming, positive information about the school has proven to increase inquiry to application conversion and acceptance to deposit conversion. d. Out of State Recruitment The yield must increase each year for the next several years. The following specific activities are designed to help in a yield increasing effort. Some of these initiatives have been previously discussed but are repeated here to emphasize their yield potential. Science Specific – use the yet to be developed science booklet to further underscore the strength in our national science reputation. The book will outline results of our graduates Targeted travel Transportation Initiative Skype Interviews – making a more personal contact in hopes the student will make it to campus for a personal visit. Alumni Involvement JAA e. 12 Counties 12-county recruitment has held steady for the past several years with a drop of almost 20 last year entirely associated with athletic recruitment, especially football. Meeting 90% of need funding initiative has helped keep Juniata’s price affordable and competitive with local, lowercost privates in the area. Page 8 f. Outreach to local high schools Specifically invited the county schools to Juniata for group visits. C. Staffing a. Develop a plan to minimize staff turnover In the personalized model of enrollment utilized by the College, any turnover in staff can have negative consequences especially if the turnover occurs mid-year. The drop in 45 deposits in the Fall 2011 cohort from the two regions with mid-year turnover documents the risk. In partnership with HR, a staff development plan has been created that will keep the salaries of excellent staff competitive with other colleges and will provide graduate degree support. These should help minimize turnover based on compensation or continuing education issues. The plan developed outlines clear expectations of performance and associated compensation. Of course, the College will still be vulnerable to turnover due to personal circumstances unrelated to Juniata and the work of Enrollment. b. Principal Traveling Staff At this time, there are two Assistant Directors who are in their third year with Juniata. There are two Enrollment Counselors in their second year and two in their first year. c. Juniata Associates The Juniata Associates program has greatly strengthened the work of Enrollment in a number of areas. The department is expanding the number of Juniata Associate positions from six in FY ’11 to nine. Three could not be immediately filled due to lack of experienced workers but will be filled this winter and next fall. Those deferred include the International Admission Associate, the Transfer Student Recruitment Associate and the Juniata Admission Ambassador Associate. Page 9 III. Win/Loss Analysis and Competitor Resource Review Juniata routinely analyzes wins and losses using the services of the College Choice Report. Unfortunately, the College is limited in that analysis to those students whose families filed FAFSAs. This does not include data for no need families which represent almost all of the non-filers. For the cohort enrolled Fall of ’10, we utilized the services of the College Board in administering their Admitted Student Questionnaire to obtain feature distinctions perceived by non-matriculates. For the cohort enrolled Fall of ’11, we utilized the services of Academica. The analysis that follows is a composite of the ’10 and ’11 College Choice Report and the ’11 Academica research. Competition for Accepted Students Filing FAFSA JC Wins Change '10 to '11 Competitor Percent JC Number Wins Other Wins JC Wins % Wins JC Wins Susquehanna U 19 22 50 46% 10% 6 Allegheny 14 16 87 47% 12% -6 Elizabethtown 14 15 37 48% 5% 2 College Of Wooster 4 12 38 25% -1% -1 Washington & Jefferson 12 12 37 50% -6% -3 Ursinus 17 12 55 59% -8% -5 Dickinson 17 12 51 59% 12% 8 Lycoming 10 11 14 48% 9% 3 McDaniel 17 11 37 61% 11% -1 Penn State U 39 21 69 65% 13% -6 U Of Pittsburgh 25 22 46 53% 6% 4 U Of Delaware 6 10 34 38% 17% 2 Several changes may explain some of the outcome differences from ’10 to ’11: Susquehanna modified its scholarship awards for ’10 by increasing the award for the best students by $2,000. Juniata adjusted its award in ’11 to match Susquehanna. The College continued faring poorly when competing for social sciences students, especially business students (Susquehanna has an accredited department and Juniata does not). With the continuing effect of the down economy, it was feared that Juniata would suffer further losses to public university competitors. The data doesn’t support that. Juniata had turnover of two of its enrollment counselors mid-year resulting in a net loss of 45 matriculates in the affected regions over the previous year. The competitor in the best position to benefit from the weakness regionally was Ursinus. This may account for the greater number of losses to Ursinus for fall of ’11. The losses to Allegheny were unusually high among those with very high need which suggests that they have been aggressive in meeting a higher than normal percentage of need. This is likely to be prompted more by the very high discounting of Ohio colleges with whom Allegheny competes than a strategy aimed at Juniata. Allegheny continued to perform well against Juniata for science students. Page 10 Juniata had very high losses to Dickinson when competing for the most academically gifted. It’s likely but not verified that Juniata made gains when competing for students below the academic 1’s. Juniata continued performing well against Elizabethtown for students in the sciences and humanities and performing poorly for students in the social sciences, especially business. Elizabethtown completed departmental accreditation and Juniata has not. In general, Juniata tended to win most often when the students were from very high need families. 6 Yr Apps 1 1 Selectivity Pell 1 SAT 1a Grad. Expend. Per Total FT 1b 1 Yield Enrollment 2a Student 2 Susquehanna 3,186 70% 21% 1020-1220 79% 29% 2230 $27,587 Allegheny 4,341 59% 24% 1120-1330 78% 23% 2115 $30,935 Elizabethtown 3,329 75% 20% 990-1210 78% 20% 1864 $32,722 College of Wooster 4,635 67% 19% 1110-1340 77% 20% 1955 $37,201 Washington & Jeff. 6,821 39% 22% 71% 15% 1443 $32,566 Ursinus 5,917 55% 18% 1120-1320 81% 14% 1780 $31,583 Dickinson 5,033 48% 11% 1200-1368 82% 27% 2373 $45,781 Lycoming 2,078 64% 29% 935-1160 70% 26% 1321 $24,115 McDaniel 2,867 74% 23% 1010-1220 70% 19% 1599 $37,560 Juniata 2,198 72% 20% 1060-1280 71% 26% 1527 $31,433 PSU Main 40,714 52% 17% 1090-1300 85% 31% 37485 $96,776 U Pitts - Main 21,737 59% 17% 1160-1360 78% 29% 17083 $90,961 U Delaware 26,548 51% 10% 1070-1300 74% 28% 15894 $44,174 ? 1 = Fall 2010 Data from National Center for Education Statistics 1a = 25% scored at or below X and 25% scored at or above Y 1b = 6 year graduation rate for those starting in the Fall of 2004 2 = Reported expenditures divided by the number of FT students 2a = Total Undergraduate Full Time Enrollment FY '11 Except for Lycoming and Washington & Jefferson, Juniata had the smallest enrollment. The most serious competitors continue to be Susquehanna, Allegheny and Elizabethtown all of which have enrollments at least 20% greater than Juniata. In general, with those greater enrollments, they are able to spread their fixed costs (facilities, administrators, athletic programs, etc.) across a greater number of students. Additionally, the greater enrollment allows those competitors to employ more faculty which enables a greater breadth of offerings in their academic departments. Every competitor, excluding Lycoming, has significantly more applicants than Juniata, providing greater latitude in financial aid strategies. Juniata’s graduation rate is significantly below that of all competitors except for Lycoming and McDaniel. This presents two competitive weaknesses. First, in a period in which parents and some students pay close attention to outcomes, Juniata may be perceived to be an inferior choice. This is reinforced by the drop in rankings that occurred in part due to the drop in the graduation rate. Second, if a college retains Page 11 10% more of its students than Juniata, it has a financial advantage in terms of greater tuition revenue from a larger enrollment and greater benefit from each tuition increase, as increases are passed on without discount to sophomores, juniors and seniors. This also results in a lower net discount that is reported which can also affect rankings. As evidenced by the SAT ranges, Juniata is attracting a generally brighter group of students than all private competitors except for Allegheny, Wooster, Ursinus and Dickinson. On one hand, that is a very favorable difference. On the other hand, competing for the brightest students is by far the most expensive part of the financial aid budget. To reduce discount, it will be necessary for the College to target higher percentages of academic 2’s and 3’s. It had been assumed that Juniata was attracting a higher percentage of Pell eligible students (very low income students) which could account for the disproportionate matriculation of students with high and very high need. However, the current analysis shows this isn’t the case which should prompt additional consideration of a review of the College’s financial aid strategy. Page 12 IV. Office of Student Financial Planning A. Philosophy Questions are common and the process of applying for and evaluating financial aid awards can seem confusing. The Office of Student Financial Planning staff partners with families to demystify the process and to understand the conditions that define each family’s ability to afford a college education. We work closely with families beginning at personal campus visits or Open House events, and continue that relationship through the student’s enrollment. It is important that we help families create a financial plan for 4 years. Working closely with them early on in the process helps us do that, by understanding the family’s particular financial concerns. B. Affordability a. Four-year graduation and conditional aid guarantees The keys to an affordable education and great career momentum are the same – on-time graduation. Juniata expects all full time students who are admitted to be able to graduate in four years or less. With the support of 2 academic advisors along with planning and commitment by the student, this is possible. If the student meets all of the criteria and is not able to graduate in 4 years, Juniata will cover the cost of the credits needed to graduate. A student's commitment to attend Juniata is matched by a corresponding commitment from the College. The Conditional Guarantee assures you that College-sponsored aid will remain unchanged for the student's four year of attendance. Because of this you can plan and budget for each year with the expectation that College aid will not be reduced. This means a stable family contribution each year with manageable payments. The following conditions must be met to maintain the provisions of the Conditional Guarantee: Students must meet acceptable standards of academic progress (see Catalog). Students must file renewal applications for aid by April 1. Significant changes to family or financial circumstances may result in changes to financial assistance. b. Personalization model in financial planning The Office of Student Financial Planning prides itself on the personal counseling of individual families taking into account the varied situations that all families encounter. Counselors discuss and recommend many options for managing the costs including 10-month payment plans, parent loan and institutional loan to manage costs while managing other financial obligations. Counseling can includes long range planning if multiple students will be in college at the same time or parents are close to retirement age. c. Institutional loan programs (both emergency and basic) Prior to 2009, the college set up an institutional loan program to be administered by the Office of Student Financial Planning to bridge the short term needs by individual families. Page 13 C. Financial Aid Resources a. Current year model and multiyear model The Financial Aid Model for the Fall 2012 cohort was designed similarly to the fall 2011 model, with a few minor modifications. Those changes were as a result of the review of each cell scholarship and grant percentage. Some had not been changed in a number of years. It was determined that a few cells should be increased by a percent or two in order to be competitive. The merit scholarship amounts were also reviewed and updated as follows: Academic 16s - $20,000 ($2,000 increase) Academic 1s - $17,000 ($1,000 increase) Academic 2s - $16,000 ($2,000 increase) Academic 3s - $12,000 ($2,000 increase) Academic 4s - $ 6,000 grant (no change) The net revenue goal for the entering class of Fall 2012 is $10,688,473. There are two models that have been used to calculate the expected revenue. They are attached as Appendices C & D. b. Contingency Funding As part of the plan to achieve this net revenue goal, we have contingency funding built into the model. We use these funds to address families concerns about special circumstances and changes to financial situations, as well as to increase diversity through the portion we identify as the Heritage and Ray Day Scholarship Programs. We monitor these funds very carefully and target their use to increase yield for students who may not otherwise be financially able to enroll. We assess the other schools listed on the aid application, a student’s area of study, extra-curricular activities and other characteristics when awarding these discretionary funds. Contingency fund comparisons and multiyear spending are outlined in Appendix E. c. Multi-Year Model The Office of Student Financial Planning is working on a multi-year model but does not at this time have a matrix to support it. For context, see Section B Alternative Pricing and Financial Aid Strategies in the Long Range Planning portion of this plan. D. Document Return on Investment Financial aid publications, web content and presentations will stress evidence of why a Juniata education is valuable with points such as graduate assistantships, graduate outcomes, monetary benefit of a 4-year or less graduation rate, average loan indebtedness as well as Juniata’s stellar performance with very low default rates on student loans (.6% for 2009 cohort data, latest data). E. Financial Planning Award Letter With the focus on the re-design of communications from The Office of Student Financial Planning, the award letter is also taking on an additional role. Currently under review, it is hoped that the award letter provides more information to prompt meaningful discussion with new student families. It will include a model of a ten month payment plan. Additional communication ahead of the actual awarding season from staff to admitted students is targeted at beginning the relationship with the office and identifying it as a place to call for clearer understanding of the process. Page 14 F. Net-price calculator in its second year The Juniata College Personal Cost Estimator(PCE), a net price calculator, is a tool that can be used to determine the estimated cost for a student to attend Juniata. Our calculator was unveiled in August 2010, a year before the federal requirement to have the tool available. In prior years, we offered the Early Financial Aid Assessment to give families an estimate of costs. We worked very closely with these families, and yielded them quite well. We are not yet sure of the effect of the Personal Cost Estimator, and whether there will be students who do not apply to Juniata based on the results of the tool. All schools are required to have a net price calculator available by 10/29/11. Therefore, we will pay close attention to the prospective students who complete our PCE, as well as other institution’s calculators, to determine if any messages need changed, etc. to get families to connect with us. In 2010, there were 3161 hits to the calculator. 74 students provided an email address so that we could contact them. Of the 74 who were contacted, 5-10 responded and met with us. Our goal for 2011 is to see an increase in the hits to the site due to the widespread media coverage of the requirement to have the tool available. Our goal is for 100 students to provide contact information, and at least 25 to follow up and talk with us to review the results. G. Creation of Webinars Two webinars are planned for design and deployment. The first, targeted for first use early 2012 will be targeted at families who are planning to submit FAFSA’s. It will help families understand the nature of the FAFSA, the process for completing it and the possibility that they may be required to go through a verification step. The second will be intended to demystify financial aid and managing the cost of an education and will be targeted for first use in the fall of 2012. It will introduce all elements in the financial aid award that a college will offer and will promote the use of our Personal Cost Estimator as a way to compare potential cost of a Juniata education with those of other colleges and universities. Page 15 V. Long Range Planning A. Ongoing Analysis of Demographics, Academic Program Markets and Resources As part of our analysis of the impact of growing enrollment to 1600 and beyond, we continue evaluating three factors – changes in demographics within our traditional markets, market demand for academic disciplines at Juniata, and the impact of growth on residential and dining facilities and on capacity of high demand academic departments. This evaluation is an ongoing activity that will span this and other academic years. The core questions are: “What is the ability to increase demand for Juniata within new and existing markets? “Are there academic departments that have the reputation and/or for which a generally strong demand exists, that can play a significant role in growing enrollment?” “If the College achieves growth of 20-40 first-time, full-time students per year over the current goal of 432, what will constraints must be resolved to absorb that growth effectively?” a. Demographics Anticipating significant changes in demographics in this decade, Juniata made several fundamental shifts in market focus starting around 2000. Increased attention was given to International recruitment which has grown from about 2% of the FTE to nearly 10%. Additional staffing in Enrollment and creation of the Center for Diversity and Inclusion have supported a growth from less than 2% to over 10% of FTFT ALANA students. Dependence on local and other Pennsylvania markets was reduced from nearly 80% to less than 60% of FTFT students. This has been accomplished without decreasing enrollment from the twelve counties nearest to Juniata that represent Juniata’s historic base, by growing the overall FTE from less than 1,300 to 1,550 (approximately 25 per year). Projected HS Graduates in Pennsylvania 146,000 144,250 144,000 141,330 142,000 140,000 141,110 138,230 138,000 136,370 136,000 137,790 - 6.7% 138,260 135,680 134,620 134,000 132,000 130,000 128,000 2011 2012 2013 2014 2015 Page 16 2016 2017 2018 2019 Projected HS Graduates in Nearest 12 Counties 12,508 14,000 11,241 - 23% 9,630 12,000 10,000 8,000 6,000 4,000 2,000 0 2010 2015 2017 Juniata has maintained a strong position in the nearest 12 counties, generally matriculating an average of about 120 students by meeting a higher percentage of need (about 10% greater) than is provided otherwise in Pennsylvania. That appears to be unsustainable in part because it is very expensive and due to the 24% drop in HS graduates over the next 6 years. The College will need to set a revised target for the number of students it will enroll from the 12 counties and the percentage of need that will be met. 395,000 392,230 390,000 383,570 385,000 380,000 376,800 374,500 375,000 371,120 370,000 -6.84% 366,230 366,620 365,390 367,940 365,000 360,000 355,000 350,000 2011 2012 2013 2014 2015 Page 17 2016 2017 2018 2019 Projected HS Graduates in the Northeast 140,000 139,340 136,990 138,000 136,000 134,420 134,000 132,440 130,940 132,000 131,530 -7.94% 130,120 130,000 128,670 128,270 128,000 126,000 124,000 122,000 2011 2012 2013 2014 2015 2016 2017 2018 2019 The projected decline in high school graduates will create significant challenges for Juniata and other regional colleges in the coming decade. Juniata has maintained a strong position in the nearest 12 counties, generally matriculating an average of about 120 students by meeting a higher percentage of need (about 10% greater) than is provided otherwise in Pennsylvania. That appears to be unsustainable in part because it is very expensive and due to the 24% drop in HS graduates over the next 6 years. It is believed that the currently difficult economy is temporarily boosting the numbers of high school graduates who are electing to attend college. When the economy improves, we can predict that the decline in high school graduates will begin to strongly affect Juniata and its competitors. This is likely to create significant discounting pressure and greater challenges in maintaining or growing enrollment. We must determine whether our initiatives for the gold and parents pride cards, international recruitment and Waybetter search are likely to generate sufficient demand to offset the projected declines. At the same time, we must determine if the College can increase yield from outside Pennsylvania. The historic yield percentages have been: 12 Counties and Huntingdon – 51-56% Pennsylvania other than the 12 Counties – 28-33% Mid-Atlantic – 16-21% Other US – 16-17% Page 18 ALANA Students Will Be Larger Share of HS Graduates 400,000 350,000 300,000 Darker Shaded Areas Represent ALANA Students 250,000 200,000 150,000 100,000 50,000 N.E. 08 N.E. 14 N.E. 16 FL 08 FL 14 FL 16 CA 08 CA 14 CA 16 VA 08 VA 14 VA 16 NY 08 NY 14 NY 16 NJ 08 NJ 14 NJ 16 MD 08 MD 14 MD 16 PA 08 PA 14 PA 16 0 Juniata can be somewhat encouraged by the success we have experienced in moving from 2% to over 10% in ALANA students. We have made extensive use of special financial aid funds to support this improvement. Still, most of the success appears to have come in recruiting Asian and African American students and ALANA from rural and sub-urban communities. The demographic shifts highlighted above largely represent growth in Latino/a students who are likely to be more urban, less likely to go to college and those who go to college are more likely to attend colleges in or near the communities in which they live. Juniata will need to consider steps it may take to improve its ability to attract and yield those students. This may include recruiting enrollment counselors who are bilingual, advertisements in publications used by the Latino/a communities and college fair displays with some portions in Spanish. b. Market Demand Juniata makes a concerted effort through department sheets, arsenal pieces (reprints of articles or other discipline related examples that are provided to prospective students), web pages, department days and other methods to attract students to all disciplines. The market, however, picks winners and losers. Sometimes it is due to characteristics of the programs at Juniata and at other times it is due to very strong competition within the geographic market. In general, it is best for the College to market to strengths while it works internally to strengthen academic offerings for which a significant market exists and for which a reasonable investment can yield better outcomes. However, any effort to refocus current resources or to commit to growth in some areas over others is likely to create controversy among the faculty. While Juniata markets in areas outside Pennsylvania and the Mid-Atlantic, a very high percentage of prospective students and matriculates come from those areas and thus receive more focus. 2010 Juniata Pennsylvania Market Share of 2008 PSAT Takers EES Interdisciplinary Possible 357 143 Accepts 19.33% 9.81% Page 19 Deposits 9.25% 4.20% Yield 48% 43% Enrolled 33 6 Econ, Poli Sci, AN &SO World Languages Chemistry & Physics Biology English CS & IT Education Health Exploratory Math Social Work History Psychology Accounting & Business Art & Theatre Engineering Communi. & Journalism 1214 571 928 2855 999 1071 4926 13564 8210 571 286 928 2998 6925 6211 5497 2427 3.30% 1.58% 3.77% 2.24% 1.50% 1.68% 1.42% 1.22% 1.02% 0.88% 0.70% 0.86% 0.80% 0.51% 0.18% 0.36% 0.29% 1.07% 0.88% 0.75% 0.70% 0.60% 0.56% 0.49% 0.44% 0.40% 0.35% 0.35% 0.32% 0.27% 0.13% 0.11% 0.07% 0.04% 33% 56% 20% 31% 40% 33% 34% 36% 39% 40% 50% 38% 33% 26% 64% 20% 14% 13 5 7 20 6 6 24 60 33 2 1 3 8 9 7 4 1 In any area in which more than 1% of those taking the PSAT were accepted by Juniata, the College could be viewed as having a fairly high level of market draw for the program in Pennsylvania. These are disciplines that might benefit from increased buys of names. The average market share for actual deposits from Pennsylvania was 35%. Similarly, the average yield of those accepted was 36%. Special attention should be given to those capturing less than the average, especially those below average on both measures to determine whether the degree to which we are limited by program breadth, behavior in engaging prospective students, relatively unimpressive outcomes for graduates, facilities or other challenges. We should rerun this analysis for 2011 and discern if there are patterns. 2010 Juniata Mid-Atlantic Market Share of 2008 PSAT Takers EES Interdisciplinary Econ, Poli Sci, AN &SO World Languages Chemistry & Physics Biology English CS & IT Education Health Exploratory Math Social Work History Psychology Accounting & Business Art & Theatre Possible 1414 2079 4698 2146 3372 12189 3787 4327 14738 44964 36676 2613 1210 3339 12572 29912 28590 Accepts 3.47% 1.90% 0.83% 0.28% 0.80% 0.24% 0.42% 0.16% 0.25% 0.18% 0.20% 0.11% 0.00% 0.27% 0.17% 0.06% 0.07% Page 20 Deposits 0.64% 0.29% 0.13% 0.09% 0.21% 0.06% 0.05% 0.02% 0.05% 0.03% 0.05% 0.00% 0.00% 0.06% 0.02% 0.01% 0.01% Yield 18% 15% 15% 33% 26% 24% 13% 14% 19% 16% 24% 0% 0% 22% 14% 21% 21% Enrolled 9 2 6 2 7 7 2 1 7 13 17 0 0 2 3 4 4 Engineering Communi. & Journalism 20410 9435 0.03% 0.08% 0.01% 0.03% 17% 38% 1 3 In any area in which more than 0.5% of those taking the PSAT were accepted by Juniata, the College could be viewed as having a fairly high level of market draw for the program in the Mid-Atlantic. These are disciplines that might benefit from increased buys of names. The average market share for actual deposits from the Mid-Atlantic was .032%. Similarly, the average yield was 20% for those that were accepted. Special attention should be given to those capturing less than the average, especially those below average on both measures to determine whether the degree to which we are limited by program breadth, behavior in engaging prospective students, relatively unimpressive outcomes for graduates, facilities or other challenges. We should rerun this analysis for 2011 and discern if there are patterns. c. Capacity The Campus Master Plan calls for increases in 40-60 beds which should support needs for 2-5 years assuming an average of 432 first time, full time students and modest improvements in first to second year retention. Achievement of those goals will produce greater pressure on dining especially at lunch. No expansion of food service areas was provided in the Five Year portion of the Master Plan although Sodexho has prepared plans for remodeling of Baker that could support modest increases in use. Based on capacity estimates provided by Dr. Hark, it is estimated that we will exceed capacity in OChem if we enroll 20 more Chem/Bio/Health students over the current year base. That is roughly equal to the anticipated distribution in a class of 432. Any further overall growth or growth in the relative proportion of Chem/Bio/Health students would require additional laboratories or alternatives to current utilizations. This pressure also exists in the teaching load in some other disciplines, but they are not as dependent on facilities that will limit growth. It is anticipated that growth in overall demand will in the short run require greater use of wait lists for student in preHealth. At Juniata and at other colleges, students in pre-Health are much more likely to transfer after one year. Analysis will need to be done to determine characteristics of students more likely to persist which suggests that a change in their relative proportion of an entering class could benefit retention. The planned improvements to the P wing of Brumbaugh Academic Center for ESS and the B wing for Physics will allow greater enrollments in those areas. These improvements will not affect the 2012 cohort and may come too late to affect the 2013 cohort. B. Alternative Pricing and Financial Aid Strategies Juniata has historically established its price in a competitive context. We have sought to have Juniata priced in the top quartile of peers and in the bottom quartile of aspirants. During the last three years, due to the adverse economy, the College has disregarded competitive pricing and has held prices at or below a 4% overall increase. That has resulted in Juniata dropping somewhat below median for true peers. During this time, the net realized price for first time, full time students has risen much less due to an increase in the discount (57%) needed to achieve matriculate goals. Each year, we have undertaken a comprehensive review of the previous year’s financial aid awarding and outcomes utilizing an aid award matrix and assessing yield within each cell of that matrix. As a driver of this process, Juniata has utilized the services of Noel-Levitz for over 17 years. Efforts to reduce discount have been thwarted by relatively low demand. When we experimented with differential aid Page 21 awards based on popularity of subjects and tried decreasing the percentages of need met, we failed to reach enrollment goals. It’s believed that the key to improved net realized price (reduced discount) is to increase overall demand to 2600-3000 over the next three years. The assumption is that this will allow us to cut the amount of aid given to late appliers, once it is clear that the College is likely to hit its enrollment goals. If efforts to increase applications prove out in the next two years, we can determine whether this strategy will be effective. If not, we will need to consider engaging an outside consultant other than Noel-Levitz to assist in our financial aid strategy and will need to consider changes in pricing strategy that might create advantages to the College. The alternative pricing strategies include: a. Non-incremental. This generally is only appropriate for those at the low end of competitors or with a substantial number of low and no need students. We aren’t at the low end and we have a very large number of high and very high need students making this an unlikely alternative. b. Cost-based Pricing. This is possible if there is strong demand. Price is set solely on internal, fiscal needs. At this time we lack adequate demand. c. Differential Pricing. This is done by adding fees to more costly programs or through tuition set by program, which we might do by adding more complete laboratory fees for those in Chemistry, Biology or pre-Health. However, it complicates financial aid strategies by encouraging students to apply as X and switch to Y. d. Tuition Reduction. This is used to drive enrollment growth when no students pay full price of attendance or the institution wants to change position among competitors. We seldom have more than one student paying the pull price and may benefit from a change of position. If a change in pricing strategy is done, it would appear that the Tuition Reduction option is the one most likely to fit Juniata. This has recently been adopted by Sewanee which has reported a record enrollment and a drop of almost 7% in discount. We will continue monitoring their results. Page 22 Appendix A Athletic Recruitment for Fall 2012 2011-12 Recruiting Goals Max Sport Baseball Basketball (W) Basketball (M) Field Hockey Football Soccer (W) Soccer (M) Softball Swimming (W) Tennis (W) Tennis (M) XC/Track (W) XC/Track (M) Volleyball (W) Volleyball (M) Roster Range 34-27 18-13 18-13 28-22 100-85 30-24 30-24 20-14 20-14 14-9 14-9 35-28 35-28 18-13 20-15 Pre-Season Roster Sizes Seniors Goal for Number of Number of Number of Number of Initial 2011-12 Class of 2012 Deposits Visits Applicants Active Recruits Prospects 29 8 11 45 50 100 300 12 2 8 48 55 125 275 17 2 6 40 55 110 330 31 13 10 38 38 165 1300 64 13 55 300 300 450 4750 4 8 50 90 250 28 40 24 5 11 40 50 100 300 17 2 7 40 50 95 350 15 2 8 40 50 115 660 11 2 8 40 55 115 350 11 0 7 40 55 115 350 33 8 12 36 36 63 100 28 7 12 36 36 63 100 17 2 6 45 30 90 160 20 3 6 15 20 25 50 Page 23 Appendix B China Recruitment for Fall 2012 Song Gao Enrollment Plan 2011-12 Introduction – Juniata is excited to have the opportunity to develop an International Recruitment effort in China. It is a tremendous opportunity and the following document serves to outline expectations in the hope that revisions and additions can be made on an annual basis to grow Chinese enrollment. The short –term enrolled student goal is 20 for Fall 2012. The student growth must be based on a variety of factors including academic quality, English proficiency, financial resources, social and personal/emotional maturity. To accomplish our goals, Song will perform the following duties for the Enrollment Center: 1. Applications and Inquiries – service those who inquire to Juniata by: a. Respond to emails and other inquiries as referred from Brett i. It is expected that these inquiries will total 20% more than current. b. Interview applicants referred by Brett. Interviews should be done in person where possible; otherwise, phone interviews are acceptable. Submit an interview report for each student interviewed to provide Brett with follow-up recommendations and make an admission recommendation when appropriate. i. It is expected that a total of no less than 60 interviews will be completed by April 15, 2012. c. Contact admitted students to congratulate them on their acceptance, and to offer your services to them. Provide feedback to Brett. i. Total number of accepted students expected to be 60. d. Offer to talk to the parents of prospective students. i. Schedule at least two gatherings of admitted students by April, 2012 and invite recent graduates and their families. e. Refer new applicants or inquiries to Juniata. These may come from leads that you generate during the normal course of business, or from leads that Brett sends to you and asks you to prescreen. i. Based upon the travel and personal contact that you make throughout the fall it is expected that you will generate at least 100 new inquiries and 25 new applications for 5 additional students. 2. Agencies – maintain professional contact with agencies who place Chinese students in the US by mailing, emailing or personal contact in the spring or fall. The agencies include: a. Those with whom Juniata already has an established relationship: i. Great China, Chengdu, ii. Liu Xiaowei, Pioneer Education School, Chengdu iii. Sakae Institute of Study Abroad, Beijing Office iv. Dipont Education, Chengdu v. IMD, Beijing b. Referring new agencies that you deem qualified to send applicants to Juniata. These may include agencies you meet during the normal course of business, or those that Brett sends to you asking for you to pre-screen. Make contact with 10 total new agencies. Assess their match with Juniata and send Brett information on agencies for a file for Juniata. Page 24 3. 4. 5. 6. 7. 8. c. Be a resource for the agencies and meet with their representatives when you are in their city, and making sure that they understand the type of student they should refer to Juniata. High Schools – we recognize that doing high school visits at Chinese high schools is not the norm, nor is it permitted at most high schools. However, there are some schools that appear to be geared towards preparing students for higher education in the west. These schools should be maintained, and visited where appropriate: a. Schools that already send large numbers of applicants to Juniata: i. GuangYa School ii. Chengdu Shude High School, International Department iii. Chengdu Foreign Language School b. Western-style International Schools that would welcome high school visits (and would provide non-Chinese passport students to Juniata): i. Western Academy of Beijing ii. International School of Beijing iii. Beijing BISS International School iv. Hangzhou International School v. Shanghai American School c. Other schools that you identify through the normal course of business, or those that Brett refers to you. Add a total of 10 additional schools that are appropriate and we can add to the international recruitment database. Pre-Departure Orientation - Conduct information sessions for students who have deposited and are enrolling at Juniata. This should be done between May and early August and can be done in groups in cities where we have a large number of students (ie Chengdu) or individually if necessary. You will work with Brett and Kati to identify the topics to be covered. Chinese JAA Organization – As we are soon to see an increasing number of Chinese alumni you will be responsible for developing a China branch of the Juniata Admission Ambassadors (JAA) organization and maintaining a database that is stored on the P:Drive on the Juniata network. The JAA-China includes parents and alumni to assist in recruiting. These JAA members can assist you not only with referring prospective students to Juniata, but also with serving as information resources to prospective students and their parents. The first event to include these new alumni will be in the fall of 2011 and the second event for enrollment would be the admitted student reception of spring 2012. Website – Help to develop the Chinese portion of the website, and keep it up to date. Communication: a. Meet Regularly with Enrollment – please notify the Enrollment Center as soon as you have plans to be in town so that they can schedule update meetings with you. Come to campus two times annually May and August. b. In order to maximize travel for the college, alert enrollment to your college travel plans at least two weeks in advance and keep a travel schedule on the Juniata P:Drive. This will allow us to help you personally meet recruits and others that would benefit from a personal visit that you may not be personally aware. c. Return interview and travel reports within one week of the appointment. Other duties as assigned Page 25 Appendix C Planned Distribution of Tuition Paying Students by Need and Ability for Fall 2012 Doesn’t Include 12 non-tuition paying students. 2012-13 PA Very High Need Non-PA Transfers Total High Need Moderate Need Low Need No Need Total PA Non-PA Transfers Total PA Non-PA Transfers Total PA Non-PA Transfers Total PA Non-PA Transfers Total PA Non-PA Transfers Total Cell #101(Q1) Admits Goal Actual 5 5 0 10 Cell #106(Q6) Admits Goal Actual 3 1 0 4 Cell #111(Q11) Admits Goal Actual 1 2 0 3 Cell #116(Q16) Admits Goal Actual 8 6 0 14 Cell #121(Q21) Admits Goal Actual 10 8 2 20 Acad Rating Q1 Admits Goal Actual 27 22 0 49 Cell #1 Admits Goal Actual 45 11 12 68 Cell #6 Admits Goal Actual 10 2 4 16 Cell #11 Admits Goal Actual 15 1 2 18 Cell #16 Admits Goal Actual 15 13 0 28 Cell #21 Admits Goal Actual 18 8 0 26 Acad Rating 1 Admits Goal Actual 103 35 20 158 Cell #2 Admits Goal Actual 30 12 2 44 Cell #7 Admits Goal Actual 12 2 0 14 Cell #12 Admits Goal Actual 4 4 0 8 Cell #17 Admits Goal Actual 9 11 2 22 Cell #22 Admits Goal Actual 9 8 2 19 Acad Rating 2 Admits Goal Actual 64 37 4 105 Cell #3 Admits Goal Actual 22 7 0 29 Cell #8 Admits Goal Actual 4 1 0 5 Cell #13 Admits Goal Actual 3 1 0 4 Cell #18 Admits Goal Actual 0 5 0 5 Cell #23 Admits Goal Actual 4 6 0 10 Acad Rating 3 Admits Goal Actual 33 20 2 55 Page 26 Cell #4 Admits Goal Actual 5 5 0 10 Cell #9 Admits Goal Actual 2 0 0 2 Cell #14 Admits Goal Actual 0 1 0 1 Cell #19 Admits Goal Actual 1 1 0 2 Cell #24 Admits Goal Actual 0 4 0 4 Acad Rating 4 Admits Goal Actual 8 11 0 19 Cell #5 Admits Goal Actual 0 0 2 2 Cell #10 Admits Goal Actual 0 0 0 0 Cell #15 Admits Goal Actual 0 0 0 0 Cell #20 Admits Goal Actual 0 0 0 0 Cell #25 (Int'l) Admits Goal Actual 0 32 0 32 Acad Rating 5 Admits Goal Actual 0 32 2 34 Very High Need Admits Goal Actual 107 40 16 163 High Need Admits Goal Actual 31 6 4 41 Moderate Need Admits Goal Actual 23 9 2 34 Low Need Admits Goal Actual 33 36 2 71 No Need Admits Goal Actual 41 66 4 111 All Admits Goal Actual 235 157 28 420 Freshmen $7,451,168 $8,929,232 58.6% 372 $15,395 All-Not Intn'l $8,053,668 $9,772,612 58.8% 400 $15,261 All $8,596,367 $10,688,473 58.0% 432 $15,474 JUNIATA COLLEGE OFFICE OF STUDENT FINANCIAL PLANNING December 2, 2011 Total JC Aid Total Net Revenue Tuition Disc. Rate Count Av. Net Tui. Rev.* Rate Net Tuition Disc. Revenue EqualsChange Effect of 1% on the Tuition Appendix D Effect of Local County Initiative 69 # Stu. Effected $77,633 Total Adjustment $1,125 Approx. Av. Adj. 0.5% Effect on DR 5% Tuition Increase (5% Overall) and New Student Count of 432 Financial Aid Revenue Model for Fall 2012 Base Change $8,665,794 $69,426 $148,219 Transfers $7,628,548 $13,595,520 $5,966,972 56.1% 388 Total Matrix Nat. Mer. Sch. $0 $0 $0 0.0% 0 PAR 9 Rem. / Tu Ex $20,238 $44,156 $24,369 44.6% 432 $10,688,473 $8,596,367 $19,284,840 Total for All Av. for All Total for All * Freshmen * Fresh. ** Contingncy/Heritage/Alum. $0 FSEOG DNU $0 Funded Tuition Fees Room Board Total $320,000 $20,322 $44,641 $24,742 Av. for All Students ** Including International Students * Red Transfer Data Indicates Derived, Not Actual Data Av. for All Students ** Special Categories Calculations Projecting Discount Rates, JC Aid, and Revenue Non-PA Freshmen $602,500 $981,120 $378,620 61.4% 28 Matrix Aid PA Freshmen $2,248,443 $4,380,000 $2,131,557 51.3% 125 Total for All Excluding International Students Av. for All Fresh. ** $105,120 $105,120 $0 100.0% 3 $4,777,605 $8,234,400 $3,456,795 58.0% 235 * Excludes Tuition Exchange and Remission JC Sch./Gr. Aid Tuition Rev. Net Tuit. Rev. Tui. Disc. Rate Counted Stu. Total for All Freshmen $7,993,867 $20,598 $8,053,668 $20,527 $7,451,168 JC Sch./Gr. Aid $17,838,960 $44,566 $17,826,280 $44,033 $16,380,400 All Rev. $9,845,093 $24,432 $9,772,612 $24,003 $8,929,232 Net Rev. 44.8% 45.2% 45.5% Overall Disc. Rate 404 400 372 Counted Students * JC Aid includes aid and revenue accepted by International students ** JC Aid excludes Benefit recipients from count, but not revenue categories Overall Data Value $20,000 $17,000 $16,000 $12,000 $6,000 $0 International $8,596,367 $14,821,920 $6,225,553 58.0% 432 Academic Rtg. Quinter 1 2 3 4 5 Program Responsibility $542,700 $1,121,280 $578,580 48.4% 32 Known Funded Scholarship values are uncertain at this point. $8,053,668 $13,700,640 $5,646,972 58.8% 400 2011-12 $35,040 $740 $5,170 $4,630 $45,580 2012-13 $1,670 $20 $250 $230 $2,170 Difference 5.00% 2.78% 5.08% 5.23% 5.00% % Change Potential Change to Charges $33,370 $720 $4,920 $4,400 $43,410 Page 27 Appendix E Historical Use of Contingency Funds Final Final Final 2008 2009 2010 2011 Heritage Awarded 89 Amount $ 152,604 Deposited 13 Amount Yi el d 56 $ 169,500 20 45 $ 185,000 12 52 $ 212,500 16 $ 60,200 $ 57,000 $ 50,500 $ 55,500 15% 36% 27% 31% 11 17 20 30 Ray Day Awarded Amount $ 55,500 Deposited 4 Amount Yi el d $ 86,000 11 $ 86,100 12 $ 116,500 12 $ 27,000 $ 61,000 $ 48,500 $ 56,000 36% 65% 60% 40% G08A Awarded 19 Amount $ 33,250 Deposited 15 Amount Yi el d 76 $ 165,600 42 18 $ 24,900 15 39 $ 79,600 17 $ 22,750 $ 93,900 $ 20,900 $ 35,800 79% 55% 83% 44% 48 38 G08F Awarded Amount $ 95,200 Deposited 16 Amount Yi el d Page 28 $ 72,000 11 $ 31,200 $ 23,500 33% 29%