Self-Management and Goal Setting Exercise
Introduction:
After completing the questionnaires on intra and interpersonal skills, you are to set your goals and aim at improving one
of the skills throughout the period in MGTC90. This should be chosen out of the 5 skills taught in class (self-esteem, selfcontrol/self-regulation, self monitoring, social skills, attitudes toward authority). This exercise aims to assist you on your
journey in becoming a leader in the modern business world. We will illustrate the process with the behavior “Speech
Characteristics – Maintain Conversation” that you were assessed by your classmate during the “Performance Feedback
Role Play”.
Speech Characteristics: Maintains conversation -- attentive to relationship with employee, responsive to employee,
seeks consensus.
Big Hairy Audacious Goal (BHAG):
A Big Hairy Audacious Goal (BHAG) is a strategic statement which is created to focus an organization on a single
medium-long term goal (Collins & Porras, 1994) This would be your overarching goal on how you want the skill you have
chosen to be ideal. Example of a BHAG for the above behavior is as follows:
BHAG: To be able to connect with people through verbal communication in different settings
SMART Goals:
SMART Goals are goals that are SPECIFIC, MEASURABLE, ATTAINABLE, RELEVANT and TIMELY (Doran, 1981). Setting
SMART Goals would be of priority in enhancing the skill chosen as they would act as milestones and allows you to
compare your improvement based on a benchmark you have set at the beginning of the program. An example of a good
smart goal is as follows:
Item to improve upon: Speech Characteristics – Maintain Conversation attentive to relationship with employee,
responsive to employee, seeks consensus.
SMART Goal: In the following month, I would get to know my teammates more by having at least a 10 minute
conversation with them at least once, and know more about them as a person.
Specific: at least 10 minute conversation
Measureable: Yes at least one 10 minute conversation per team members, all team members
Attainable: Seems reasonable. Abundant opportunities
Relevant: Yes, since maintaining conversation is key to having people like talking to you, and getting to know the other
person. This is relevant as it directly forces me to maintain a sustained conversation.
Timely: In the following month. (Time Bounded)
When you set your SMART Goals, please be sure that you can demonstrate that it meets the 5 criteria.
This would be the most critical part in your assignment as you would have to track your progress based on the SMART
Goals you have set here. Moreover, this would contribute to your final paper in this course.
Behaviors to use when giving feedback - Sample
1 = not at all displayed -------------------------------------------------------------------------- 10=displayed very well
A. Non-verbal communication behaviors
___ 1. Displays positive demeanor:
e.g., smiles, has positive expression when talking, has positive expression when listening, has positive tone of
voice, arm/hand gestures indicate sympathy, arm/hand gestures emphasize points being made, has folded
hands, maintains close interpersonal space
____2. Is Neutral:
e.g., speaks in neutral tone, voice is soft
____3. Pays attention:
e.g., leans forward, looks at the surroundings
B. Leadership and power behaviors
____1. Displays Transformational leadership behaviors:
e.g., enhances employee’s self-worth, encourages employee participation, shares information
____2. Displays Conflict-seeking:
e.g., furthers conflict, uses position power, uses reward/punishment power.
____3. Uses Referent power:
e.g., uses referent power, resolves conflict through accommodation.
C. Speech characteristics
____ 1. Maintains conversation:
e.g., attentive to relationship with employee, responsive to employee, seeks consensus.
____ 2. Controlling
e.g., mentions superior position, challenges employee, mentions control of employee, suggests actions
____ 3. Displays Fact finding behaviors:
e.g., asks for facts, asks for clarification, directly asks employee to respond
____ 4. Asserting authority:
e.g., uses absolute statements, uses assertive statements
____5. Tentativeness:
e.g., uses tentative statements, uses speech tags, rising intonation at end of sentence
D Conveys Interactional justice
____1. Displays Interactional justice behaviors:
e.g., Is considerate, honest, courteous, respectful when interpreting events, respectful when enacting
procedures, sincere, respects privacy, polite
____2. Gives Explanations
e.g., explains work procedures, explains company rules, specific, provides justification
____ 3. Actively listens:
e.g., patient, non-evaluative, paraphrases, invites further comment, uses non-verbal responses
Goal Setting Worksheet – MGTC90
Name: ________________________________
Student #: _____________________________
Lecture #: _____________________________
Skill you wish to develop (Please circle one):
Self-Esteem / Self-Control / Self Monitoring / Social Skills / Attitudes Toward Authority
My BHAG is:
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
In order to achieve or get closer to my BHAG, the following are my 3 specific SMART goals. (Please feel free to have
more than 3)
1. ___________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
This Goal is SMART because of the following reasons:
SPECIFIC: _______________________________________________________________________
MEASURABLE: ___________________________________________________________________
ATTAINABLE: ____________________________________________________________________
RELEVANT: ______________________________________________________________________
TIMELY: _________________________________________________________________________
2. ___________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
This Goal is SMART because of the following reasons:
SPECIFIC: _______________________________________________________________________
MEASURABLE: ___________________________________________________________________
ATTAINABLE: ____________________________________________________________________
RELEVANT: ______________________________________________________________________
Timely: _________________________________________________________________________
3. ___________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
This Goal is SMART because of the following reasons:
SPECIFIC: _______________________________________________________________________
MEASURABLE: ___________________________________________________________________
ATTAINABLE: ____________________________________________________________________
RELEVANT: ______________________________________________________________________
Timely: _________________________________________________________________________
My action plan to ensure that I will complete the above SMART Goals are as follows (Feel free to use the following
space to express how you would achieve your SMART Goals):
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
What are the adversities that may stand in my way from achieving my SMART Goals?
_____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
What is my back-up plan if the adversities listed above hinders me in achieving my SMART Goals?
_____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
How would I reward myself after completing each SMART Goal?
_____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
Declaration:
(Your Name)
I, __________________________
is dedicated in achieving the above SMART Goals in order to get closer to the BHAG I
have set for myself in the following classes in MGTC90. I will try my best in attaining keeping what I have promised
myself in the above. I am motivated to improve on my leadership skills, especially ____________________________
(Skill you want to enhance)
_________________________________
_____
(YOUR NAME)_____
Date: ____________________