ORCHARD HOUSE Therapeutic Community with Education STATEMENT OF PURPOSE INTRODUCTION Orchard House is a Therapeutic Unit providing 24 hour care for up to 9 young males between the ages of 12 and 18 years. We are one of the best-known and well-established homes working with this client group. We continue to be at the forefront in the provision of residential care for these difficult to place young people. Orchard House provides 52-week care, with provides onsite full time education in its purpose built school and is DCSF registered and judged Outstanding by Ofsted. We also provide a comprehensive therapy programme including weekly individual and group therapy. CARING FOR THE CHILDREN APPROACH / PHILOSOPHY Young people will come to Orchard House with varying life experiences, but commonly they have often been subject to varying levels of trauma. They may have suffered sexual, physical or emotional abuse. With the exposure to trauma and/or absence of secure attachments, care or positive role models, such young people have not been given the opportunity to develop normal, healthy and effective cognitions or behaviours; often resorting to maladaptive ways of coping, such as harmful sexual behaviour. Their harmful sexual behaviours have placed themselves and others at risk. Effectively, they are deprived of the capacity to thrive in their own families, within their peer groups, within mainstream schools or indeed ordinary care settings. From our experience, the natural response from professionals when faced with such complex need is of a feeling of panic, followed closely by the sense that something must be done to support this young person. Efforts have generally been made in the past to tackle their problems, but often with limited effect, due to the absence of support and intervention that addresses both the internal and external worlds of the young person, such as that of Orchard House which offers comprehensive therapeutic management of their difficulties 24 hours a day, 7 days a week. Orchard House does not claim to have all the answers, but experience tells us that the majority of those placed with us can be helped. Young people can move forward in a secure, structured, therapeutic environment and are able to make marked improvements in their development and behaviour. We aim to help the young people to develop insight into their experiences in order that they can move on from their often damaged traumatic past. We support them as they take steps to make sense of their lives by providing clear and safe 1 boundaries and achievable goals. This includes positive re-enforcement strategies such as reward charts and free time. Central to our work is the need to provide a high level of nurturing which ensures all the basic needs of the young person are met to the highest standard. This includes providing a home that has a warm and friendly atmosphere where great emphasis is placed on building supportive relationships and positive attachments. STATEMENT OF FACILITIES & SERVICES PROVIDED The home occupies a large Edwardian building with comfortable living space for up to nine young men. There is approximately one acre of grounds that comprise a large playing field, basketball court and attractive gardens. The home is set out on two floors. The first floor is home to nine bedrooms, one with an ensuite shower, which is used as a semi-independent unit. There are two bathrooms for the use of the young people, both equipped with a shower cubicle, bath, toilet and washbasin. The ground floor is occupied by a large comfortable living room with TV, a games room with television sets for use with games consoles, and a good stock of board games, video tapes and books for communal use. The dining room comfortably seats 12 people enabling staff, boys and visitors to enjoy meals together. The new kitchen is modern and fully equipped and also contains the dining room for all the boys and staff during school time. All meals are prepared by the care staff, who receive appropriate training in health & safety and food hygiene, with invited assistance from the young people. There is also a laundry room equipped with two washing machines and a tumble dryer. Staff en suite sleeping in room is also situated on the ground floor. In the same corridor are 2 therapy rooms. The main office is situated between the dining room and the new building. Within the office is a securely locked medical cabinet and a lockable walk-in cupboard for the young people’s case files and confidential records. The senior member of staff on duty holds the keys to the office. 2 LESUIRE Orchard House offers an extensive range of leisure activities and trips. We have two people carriers. Both vehicles are well maintained and fully insured. Orchard House Staff encourage young people to explore different hobbies and interests. Each day we have a group meeting where staff offer activities and the young people have the chance to say what they would like to do. This may be anything from a game of basketball in the garden to an ice-skating or bowling trip. We have an activity folder which we add to regularly and which lists the information on a variety of activities. During holiday periods we recognise the importance of relaxation alongside activities. In the house the boys have their own music centres, a variety of board and computer games and also videos and DVD’s to watch. (All games, computer games, DVD’s and videos are age appropriate). Where applicable, and during periods of permitted free time, our young persons are encouraged to take part in their own choice of activity/interest. During holiday periods the young people are offered activities that may be further afield, such as trips to the Zoos, sightseeing in London, trips to the coast and adventure parks. Offsite risk assessments have been completed. In the event that a young person continually opts out of activities, time spent by them on computer games and watching TV will be limited to appropriate time scales by staff. During the winter months when the weather is poor, staff will come on shift with ideas to keep our young people occupied – these activities include cooking, card games, board games, art and craft, theme nights and quiz nights. At Orchard House we recognise the importance of celebrating events such as Birthdays, Christmas, Easter and Bonfire Night. Staff and young people spend considerable time arranging parties, cakes, BBQ’s, fireworks displays and making posters. The events are enjoyable for everyone and the young people like to be included in every aspect. In the event that a young person is excluded for religious reasons, alternatives will be arranged with the young person in mind and with a minimum of fuss. 3 CONSULTATION WITH YOUNG PEOPLE ABOUT THE OPERATION OF THE HOME As a therapeutic community young people are expected to take part in all aspects of decision-making regarding the home. Specific requests can be made through their key worker or any member of the management team; they can also be passed on through therapy sessions. The young people also have regular opportunities to discuss their thoughts and feelings about general issues regarding the home and their care. This would be done in the following ways: Daily meetings and handovers involving staff and young people Weekly house meetings in which all young people participate Key working sessions (weekly) where individual issues can be addressed In-house 3-monthly and six-monthly LAC statutory reviews where young people are encouraged to participate in any planning The young people and their families also take part in the consultation process for the monitoring of the home through Regulation 33. They have the opportunity to meet either as a group or individually with the Independent Inspector every month and their views and wishes form part of the report Young people are consulted about menu choices; these are taken into consideration when writing house menus. Young people help to do the weekly food shopping and prepare the meals, the menus reflecting the food choices which include cultural food dietary requirements. All houses promote young people’s choices and encourage diversity with foods, for example ‘themed cultural food nights’. Young people are aware that they themselves can call a community meeting at any time as issues arise. If they require support to do this then all young people are aware that staff are happy to take this role. 4 CONTACT The Children Act 1989 defines contact in broad terms: Where a child is in care, i.e. subject to a full care order, there is a presumption of reasonable contact between the child and key adults Where a child is accommodated, the parents retain full parental responsibilities and the local authority does not acquire parental responsibility. Therefore the wishes and views of the parent must form the basis of the agreement reached about contact. The local authority must endeavour to promote contact for children being looked after with Parents Any person with parental responsibility Any relative, friend, or other person connected with the child Staff at Orchard House have an important responsibility for ensuring that one of the main thrusts of the Children Act 1989 is implemented. This is that parents remain as actively involved as possible whilst their children are being looked after, and children are actively encouraged to keep in touch, not only with parents, but their wider network of family and friends. This is a key task for residential social workers. ARRANGEMENTS FOR CONTACT BETWEEN YOUNG PEOPLE, PARENTS, RELATIVES & FRIENDS Contact arrangements for any young person placed at Orchard House are discussed in the initial planning meeting. If it is felt that the young person may be exposed to any element of risk, a decision will be made to have all the visits closely supervised; this may include the monitoring of telephone calls. At Orchard House we are committed to working alongside parents as far as is practicable in the best interests of the young people placed here. Young people placed at Orchard House come from a variety of backgrounds, some will have been in the care system for a long time, and others may come directly from the family home. Depending on individual situations, most of the young people will have contact of one kind or another whether physical or by phone/letter with parents or a significant carer. At Orchard House we recognise the importance of positive and consistent contact with parents/carers and we actively encourage contact and involvement in the young person’s care and well-being. Subject to social worker approval parents/carers are invited to visit and phone on a regular basis, they are invited to attend reviews and will receive regular progress reports from the staff. We make it clear to parents/carers that they are free to phone staff at any time if they are worried about any aspect of their child’s placement, we also make it clear to them that we hope to work as a team with them in the best interest of 5 the young person accommodated, and that any information or advice they can give us will be welcomed. At times, for safety reasons, phone contact or visits with parents/carers needs to be monitored by the staff team. This will be at the request of the social worker. Parents/carers will be made fully aware that their calls/visits will be supervised and staff understand the need to be sensitive and discreet during these times. Occasionally young people will have only letter contact with parents/carers. Help is offered to any young person who struggles academically and all letters are checked by staff prior to posting if there are issues of safety to consider, this also applies to letters received by the young person. Often parents/carers of the young people placed here have suffered some degree of family trauma that may have led to their child being placed in care. Staff here recognise the importance of a non-judgemental approach when working with parents/carers, and work hard to ensure a positive working relationship between all parties. If it is felt to be appropriate, and at the request of the placing authority, some degree of family therapy may be undertaken by us, this is not offered as a matter of course as family therapy would not be the way forward for all families. In the event that a young person has come to us from another unit we would discuss in the planning meeting an appropriate time span for continued contact that would ensure a positive end to the previous placement with contact decreasing gradually so that the young person does not feel “severed” from what has been his home. Often we accommodate young people who have no family contact whatsoever and in these circumstances we would recommend to the social worker that an independent visitor be identified. EQUALITY & DIVERSITY Although sometimes used interchangeably, the terms “equality and “diversity” are not the same. Equality is about ‘creating a fairer society’, where everyone can participate and have the opportunity to fulfil their potential. It is about identifying patterns of experience based on group identity, and the challenging processes that limit individual’s ‘potential’ health and life changes. Diversity literally means ‘difference’. When it is used as a contrast or addition to equality, it is about recognising individual as well as group differences, treating people as individuals and placing positive value on diversity in the community and in the workforce. EQUALITY OF CARE Policy Every young person shall receive equal care irrespective of their sexual orientation, cultural, linguistic or religious background. When applicable, provision will be made to ensure that 6 religious observances, dietary considerations, festivals etc. are recognised, facilitated and catered for. Specifics Every young person should have specific areas addressed in their individual care Programme. This responsibility falls on the Social Worker, however, the staff at Orchard House are expected to initiate discussion if they believe that certain areas are being overlooked, or if they believe that the local community does not have adequate facilities to cater for individual needs. Prejudice Staff at Orchard House are expected to actively demonstrate unconditional positive regard, tolerance, understanding and empathy with every individual in their care regardless of race/colour, religion or sexual orientation. Prejudice usually stems from fear and ignorance and every attempt should be made to combat any instances within the group. This should take the form of educating rather than a stern lecture or sanction as this has a tendency to entrench attitudes and breed resentment. Discrimination, apart from being undesirable is, in some instances, illegal. Any sexist or racist comments, practices, 'jokes' etc. will render the staff member liable to disciplinary action and possible dismissal. Therefore a commitment to Equality in addition to recognition of Diversity means that different ‘can be equal’ MISSING CHILD POLICY Young people who leave Orchard House without permission must always be the subject of concern. It is acknowledged that each situation will be different with young people invariably running from or to something. Frequent unauthorised absence is serious and must be addressed promptly through emergency meetings with involved professionals and in review meetings. Orchard House’s policies and procedures are designed to prevent young people from going missing, leaving the home without permission and every effort is made to ensure that young people remain safe and within the boundaries of the homes at all times. The supervision policy at the home reduces the opportunities for young people to leave the home without permission or without being noticed, this policy alongside the limited free time the young people have ensures that when away from the house the young people are with staff. Only young people who have built up a substantial level of trust are considered for free time and this also reduces the likelihood that they will be away from the house, without staff, for prolonged periods of time. All staff are trained to a high standard in order to de-escalate situations and incidents where there may be an increased risk of young people running away or leaving without permission. They are encouraged to talk through their concerns with staff and can request contact with 7 their placing authority, IRO and the management team if their worries and concerns continue. All young people have access to individual therapy weekly and can request increased contact if it is required. This prevention work goes a long way to manage the risk both to the young people and to those in the wider community. Due to nature of the young people in our care and the specialised work which is in progress with them Orchard House work closely with the local police both in general terms and through Public Protection Teams and MAPPA. The police hold a profile on each young person which gives an overview of their risk and history and any links to other agencies, such as MAPPA, YOS and CAMHS. In case of high risk young people additional information is passed to police which will describe their access to the community through free time and college. This information can be accessed by Police in the event that a young person goes missing. Definitions: Sussex Police in agreement with Local Safeguarding Children Board Protocols have the following definitions: Missing – Anyone whose whereabouts cannot be established and where the circumstances are out of character or the context suggests the person may be subject of a crime or at risk of harm to themselves or another. Absent – A person not at a place where they are expected or required to be. There is a third definition which reflects the police’s increased issues with young people being away from their placement, in April 2013 ACPO brought out guidance on how “young people away from placement without permission” would be managed. Due to the nature of the young people in our care it is unlikely that our young people would fall under this category, however every effort is made by staff to return young people to the home in the event that their whereabouts is known. The decision to report a young person as missing or absent should not be taken in isolation. Staff will consult with senior member of staff on duty. Each case must be decided on merit and a formal missing person report to the police may be actioned earlier in some circumstances than in others. In determining the type of absence, reference should be made to the young person’s risk assessment, profile and Care plan, together with known patterns of behaviour. Further information on specific procedures in place for young people who are reported missing from the home are to be found in the policies and procedures file. 8 COUNTER BULLYING The Oxford Concise Dictionary gives the following definition of bullying:“A bully is a person who uses his strength or power to hurt or frighten others, to intimidate”. Bullying is about intimidating, both in public and in private. It is designed to humiliate and demean the individual, gradually eroding their sense of self-worth. Staff and fellow residents can be responsible for bullying. Bullying can take place within the home, school and during activities, or during family / outside contact. The following lists of behaviours, which usually occur over a period of time, have been recognised as constituting bullying: Destructive innuendo and sarcasm Aggression, including threats, shouting abuse and obscenities Removing responsibilities without consultation Deliberately ignoring and exclusion Constant undervaluing Setting up to fail Unreasonable refusal of requests Continuous berating/reprimanding of an individual in the presence of others or in private Insulting and uncooperative attitude The action taken will take into account the severity of the behaviour and the effects on the complainant, together with the attitude of the alleged harasser or bully. Action could include: Some form of disciplinary action An undertaking by the individual that the bullying will stop An apology and/or agreement to take part in awareness training Should the bullying behaviour be perpetrated by staff the following action should be taken: Investigation If found to be true the disciplinary procedure should be followed Should the bullying behaviour continue, or if the incident is not an isolated one, the perpetrator will receive a three-day restriction of activities sanction and possible exclusion from the rest of the group. The entire group devised this sanction in a house meeting. The group would be consulted in a meeting before this particular sanction was imposed. The young person responsible for bullying another will be offered suitable guidance in the form of discussion in a group meeting, and the advice to take the issue into his individual therapy session. 9 SAFEGUARDING YOUNG PEOPLE Introduction The young people at Orchard House have been likely subjected to a history of abusive or neglectful behaviour in their formative years, and due to the nature of the young people in our care safeguarding takes an important role. Staff are aware of the safeguarding issues for the young people in our care from point of referral and decisions made in regards to contact, risk and therapy are taken with the best interest of the young person in mind. Often the young people have come from a world of secrecy and manipulation, where they have been unable or unwilling to talk openly about their experiences, both of an offending nature and in regards to unsafe experiences they have had throughout their childhood. The majority of the young people go on to make disclosures in regards to these experiences once they have developed supportive relationships with the staff and therapy teams. These disclosures are taken seriously and staff have set procedures to follow when managing this type of incident. There are also four staff who have been trained as CPLO who will take a major role in this work. Orchard House are aware that in order to work through the therapeutic processes young people need to feel safe and nurtured in their home environment. This work is paramount to their successful commitment to therapy. The young people are encouraged to voice concerns and have regular opportunities to meet with their key worker, the home manager and others in order to discuss any issues or concerns they may have in regards to Safeguarding. If requested young people can meet with their social Worker and discuss any concerns with them. It is as important to maintain the safety and security of those young people in our care as it is to ensure the safety of others who may be at risk from them. ROLES & RESPONSIBILITIES Staff Members All members of staff have a responsibility to be aware of the procedures to be followed in cases of suspected child abuse. Staff in regular contact with young people are well placed to notice signs of physical, sexual or emotional abuse, neglect, behavioural change or failure to develop as expected. If a member of staff suspects a young person may be at risk, or hears a disclosure from a young person the CPLO must be informed. Failure by a member of staff to report actual or reasonably suspected abuse is a disciplinary offence. The member of staff will be required to record the disclosure, which will then be passed to the Manager. 10 It is a legal requirement to report to the police any evidence of children / young people becoming involved in prostitution. All staff at Orchard House are aware of the whereabouts of the Sussex Safeguarding Children Procedure Manual and must sign in their induction that they know where to find it. Each member of staff is given a copy of Orchard House’s Safeguarding Children Policy for which they sign that they have read and understood its contents. Further information and specific procedures are available in the Safeguarding Policy file and is available on request. Cultural, Linguistic and Religious needs of the young people Cultural: The young people at Orchard House have come to us from a variety of backgrounds; their understanding of their cultural identity can be limited and as part of the key working and therapy programmes at Orchard House the young people are encouraged and supported to explore their heritage and gain a clearer understanding of their backgrounds, ethnicity and family culture. Religious: Orchard House recognises that people hold many different religious beliefs and will actively encourage all the young people residing here to follow their chosen faith, with efforts made by the staff to help them do so. Listed below are places of worship for differing religious beliefs: Apple Orchard recognises that people hold many different religious beliefs and will actively encourage all the young people residing here to follow their chosen faith, with efforts made by the staff to help them do so. Listed below are places of worship for differing religious beliefs: Horsham Methodist Church London Road Horsham West Sussex RH12 1AN St John Roman Catholic Church Church Road Broadbridge Heath Horsham West Sussex RH12 3LD 01403 265238 11 Christina Science Church Reading Room, Guildford Road Horsham West Sussex RH12 1LU 01403 241354 Ahmadiyya Muslim Association 15 Monksfield Crawley West Sussex RH10 1PS 01293 403762 Jehovah’s Witness Kingdom Hall Barnfield Road Northgate Crawley West Sussex RH10 8DS 01293 525902 Quakers Religious Society of Friends Meeting House Worthing Road Horsham West Sussex RH12 1SL 01403 252309 Any additional faiths will be catered for on request. Linguistic: The young people here engage, as part of their placement, in Education through our school. Any additional needs will be identified throughout their placement and catered for with external support if necessary, this work is completed in conjunction with their placing authority. We have experience in working with young people with a wide range of educational needs and have assisted them to improve and develop their understanding and use of language. We have also had experience of working with young people with hearing impairment. CRITERIA FOR ADMISSION Orchard House is a therapeutic unit providing 24 hour care for up to nine young males aged between 12 – 18. Young people are placed at Orchard House for a minimum of one year, unless the placement irrevocably breaks down. We work specifically with young people who have displayed harmful sexual behaviour and who may have been abused themselves. The young people placed here will have a range of complex emotional needs, all of which can be met by our experienced staff team. Most of the young people will have special educational needs, which again can be met in our education unit, where classes are small (78 pupils) and a lot of one-to-one support is given. The National Curriculum is followed as well as the opportunity to achieve GCSE’s and nationally recognised qualifications. There are also opportunities for the young people to engage in further education in a range of subjects by accessing local further education colleges. Although we cannot offer support for profound disabilities, we do work with young people displaying a range of special needs including Dyspraxia and mild – moderate learning disabilities. These include ADHD, Asperger’s Syndrome and young people whose behaviour falls on the Autistic Spectrum. Due to the nature of the work we do we are unable to offer emergency placements. The criteria of admission must be that all young people display or have displayed harmful sexual behaviour. It is also important for the wok at Orchard House that the young people 12 see this placement as a viable option to them, and that they agree to the terms of the placements and to engage in the therapeutic process. All young people will have an opportunity to visit the home and to meet the staff and other young people resident, within this visit the process of the placement will be explained and the young people will be given a full understanding of the therapeutic process. If all parties are in agreement, then the young person will be offered a week’s assessment at the home, where they will move in and spend one week living at the home, attending school and have an opportunity to meet their allocated therapist. After this week’s assessment a meeting is held to gather the views of all involved and if suitable, a young person will be offered a permanent place at the home. 13 COMPLAINTS & PROTECTION All young persons and their families, where appropriate, are given a copy of this procedure as part of the Admission process. Young people will be able to voice their complaints both major and minor: During scheduled group meetings or by calling a special meeting Discussions with their keyworker Taking it to the senior member of staff on duty Talking to any member of the management team – Barbara Sharp, Kathy Dodd, Matt Wakeling, Mark Riglar, or the owners - John Silvester and Steve Thomson. To the therapist To their social worker or independent reviewing officer (IRO) If the matter cannot be resolved at this stage then, providing the issue can wait, the Manager or a representative will give the young person a private interview and make a written statement about the core issues of the complaint. This must take place within 24 hours of the initial complaint being made. Any complaint addressed as serious will be fully actioned within a maximum of 28 days and the young person is to be kept informed of the progress. Any person who is the subject of a formal complaint will not take any responsibility in responding to the complaint. In most cases a much shorter period of time will elapse. It may be decided with the young person’s consent to involve other members of staff in an attempt to resolve the matter by negotiation. If there are any complaints in regards to the welfare or safety of the young person, then the local Safeguarding Board Procedures will be enforced. If the complainant feels that Barbara Sharp, Kathy Dodd or the owners of Orchard House cannot resolve the complaint they may write a letter or telephone Complaints Ofsted Piccadilly Gate Store Street Manchester M1 2WD Tel: 0300 123 1231 Orchard House URN SC068272 Addressed envelopes are available for the young people on their notice board. Ask in the office for a stamp. The notice board also contains the contact details for Child line, NSPCC and The Children’s Rights Directorate. It the young person remains dissatisfied with the outcome, the manager, or a representative, will contact the young person’s social worker at the earliest opportunity, inform them of the young person’s complaint and request a visit. If the social worker is 14 unable to resolve the matter then it is expected that their department’s complaints procedure will be evoked. At any stage the young person may wish to short circuit this process and contact his social worker directly. No attempt should be made to either block or dissuade the young person from taking this option. Once a complaint has been brought to the attention of the management team they will ensure that a written account of the complaint is recorded; this will be taken from the young person or persons making the complaint. The date, nature and any action taken must be recorded. Following this, once an outcome has been reached this will also be recorded. A complaint by a young person must be seen as an attempt by them to take control of their life and environment. Staff should see this as a positive act and respond accordingly. Orchard House will encourage and support any young person making a complaint, whether it is to do with aspects of living at Orchard House or with Social Services. Families and carers of young people will be able to voice their complaints both major and minor: During scheduled Review meetings both statutory and in house In writing to the home manager or any member of the management team – Barbara Sharp, Kathy Dodd or the owners – John Silvester and Steve Thomson In writing to the young person’s Social worker On receipt of a written letter of complaint Orchard House has eight weeks to investigate and respond to the details contained within the complaint. What will happen next? 1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure. 2. We will then investigate your complaint. 3. You will then be invited to a meeting to discuss and hopefully resolve your complaint. 4. Orchard House will write to you to confirm what took place and any solutions agreed with you. 5. If you do not want a meeting or it is not possible, Orchard House will send you a detailed written reply to your complaint, including suggestions for resolving the matter. 6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for someone unconnected with the matter at Orchard House to review the decision. 7. We will write to you confirming our final position on your complaint and explaining our reasons. 8. If you are still not satisfied, you can then contact Ofsted. 15 AIMS & OBJECTIVES OF THE HOME Aims To provide a safe, secure and nurturing environment for up to nine males between the ages of twelve and eighteen. To promote and help out young people build their self-esteem and start to value themselves. To provide education for up to nine young people of school age. To provide ongoing assessment and therapy as deemed appropriate by professionals working with individual young people. To fulfil the obligations of the care plan initiated by the involved and concerned professionals conjointly with the young person. To promote control of decision-making and responsibility. Outcomes and how they are achieved Orchard House provides residential placements for young males who display a range of emotional and behavioural difficulties. These include harmful sexual behaviour, verbally and physically abusive behaviour, substance abuse and self-mutilation. They will possess a range of feelings including isolation, mistrust, anger, betrayal, powerlessness and low selfesteem. They may have failed in a number of mainstream or special educations facilities. The residents of Orchard House are themselves abusers of other children. Orchard House as a therapeutic community takes special interest in these young people. During the referral and induction process a detailed assessment of each young person’s history and experiences is made. This will include any experiences of abuse. There is a graduated approach to the care and therapy of the young people within the home which is dependent on their age and level of understanding. Young people who are placed at Orchard House are supported by staff to engage in appropriate therapy and to gradually learn the skills they require to live safely and independently in the wider community when it becomes appropriate for them. Orchard Houses prides itself in creating a homely environment for the young people and provide high levels of support for the young people. Staff are skilled in providing a nurturing environment for the young people to develop emotional resilience and positive relationships with each other and the adults who care for 16 them. Attention is paid to the young people’s age and level of understanding and emotional intelligence and care plans are devised in order to reflect the young people’s levels of ability and understanding and their learning styles. Therapeutic approaches at Orchard House are those which address a variety of inappropriate behaviour and may be aimed at managing anger, analysing the cycle of abusive behaviour, reducing denial, instilling inhibitors and correcting cognitive dysfunctions. The young people have risk assessments completed every 6 months in order to identify the level of their risk and the outcomes of work completed with them. Our philosophy when working with these damaged young people is one of hope and a belief that changes can be made by the individual. We believe that by offering a caring and supportive environment, along with consistent boundaries, young people can achieve their full potential and move more safely and positively into adulthood. The therapists, in working with the young people on their harmful sexual behaviours, use a cognitive behavioural approach as the core of therapeutic intervention. This enables the young people to explore the links between their thoughts, feelings and behaviour, both in the present and with reference to their harmful sexual behaviour from the past. The aims of this work are to help the young people identify triggers and learned responses in order for them to use new and better ways of coping with difficulties at the earliest opportunity. Individual therapy follows a structured programme of work, which is guided by the common elements found in four current risk assessments frameworks. The emphasis is on the young person taking responsibility for what he has done, but not without recognising contributing factors from his upbringing and traumatic past experiences. In addition, methods from various psychodynamic and systemic approaches are employed to assist the young people to recognise circular patterns in their relationships and to interrupt negative sequences in their behaviour. The overarching aim in this work is to help the young people to take responsibility for themselves and their lives, and learn to exercise control over undesirable sexual behaviours in order to live more safely in the community. Therapeutic input is overseen and carried out by Orchard House’s therapists Pete Thomason and Dr Sanjit Saraw, who receive external supervision on a regular basis. 17 CHILDREN'S RIGHTS The young people at Orchard House are encouraged to be aware of and value their rights as a child, an individual and ensure that their thoughts and feelings are heard and respected by those caring for them. All young people have access to literature which may support this practice and have opportunities to voice their thoughts, feelings and concerns whenever they arise. In our experience the young people placed with us are often unaware of the rights they have and the opportunities for them to exercise those rights. The Convention on the Rights of the Child has 54 articles (sections), and most of these articles list a different right that children have, and different responsibilities that the Government, and others, have to make sure that children have these rights. This includes: o o o o o o o o o o o o o o o o o o o o o o o o o o o o o 18 Making sure that children are equal Children’s best interests Parent’s rights and right to family life Right to have an identity Having your opinions heard Freedom of expression and getting information Freedom of thought and religion Freedom to gather together and join organisations Protection from violence, exploitation, abuse, neglect and maltreatment Health Benefits Standard of living Education: Rest and leisure Work Drugs Sexual abuse Abduction Harm to you Torture Detention Joining the army Recovery from abuse Children not living with their parents Adoption Refugee children Children with disabilities Children from minority groups Children who have broken the law Alongside these rights the young people at Orchard House are encouraged to have an understanding of their rights: To be valued as an individual To be treated with dignity and respect To be in a safe, caring environment in which I can develop as an individual To learn how to care for myself and others To know my feelings and my views, and those of my family, are important To education, and of access to a curriculum appropriate to my needs To be supported in my contact with my home and community To have equality of opportunity To receive medical attention in the event of illness or accident To play, and to have recreation and other social activities To have the right of appeal in the event of deprivation or harm Any young person who wishes to get more information on their rights, complaints and issues or help to understand or manage a difficult situation will be guided both by staff, their Social Worker and can have access to Rights 4 Me - the official website for the Office for the Children's Rights Director for England (OCRD). Staff also have access to information from this website which is available to all young people. 19 HEALTH The young people at Orchard House receive the highest level of care and this includes their health, both physical and emotional. The programme at Orchard House is designed to respond to the individuals needs and to create a safe environment where the young people can grow, fulfil their potential and develop emotional resilience alongside with physical fitness and well-being. The home has long established links to local health services and all young people will be registered with a GP, dentist and opticians on their arrival. Staff work with the placing authority to ensure that annual medicals are completed and any recommendations are responded to. The young people have access where appropriate to hospital and other health services including CAMHS and Sexual Health services. The specialist Nurse for Looked After Children based at Worthing Hospital has strong links with the home. She is responsible for all our young people’s LAC medicals, which take place annually and is also available for medical advice and support, linking the staff in with other medical services if required. All young people at the home have an allocated therapist who will respond to their therapeutic needs and requirements. Individual Therapy Individual Therapy at Orchard House continually evolves so that the young people benefit from a therapeutic programme based on the most up to date and relevant theories and research. The specific needs of each young person are at the heart of everything we do. With the “Good Lives Model” at the core, a variety of therapeutic methodologies is used flexibly throughout the young person’s placement. These are all adapted to what is assessed as most suitable any given time. This demands a highly-skilled approach from our expert therapists to ensure that transparent, open and agreed aims regarding the young person’s harmful sexual behaviour are achieved via an attentive, genuine and nurturing relationship. Through our Outreach Service, Individual therapy can be continued for an agreed period during the transitional stage at the end of a young person’s placement. Each young person is seen for one hour each week for individual therapy. In the absence of convincing evidence that any particular treatment model is more clinically effective, (Mc Crory 2011) our interventions draw from various therapeutic approaches such as but not exclusively, Cognitive Behavioural Therapy 1, Attachment Theory 2, Transactional Analysis 3, and Mentalization 4. These are used in accordance with the young person’s presenting needs. The goals of therapy are openly created between the young person and therapist with a principle objective being to achieve the aims collaboratively. Therapy sessions 20 sometimes include the young person’s keyworker to ensure that the issues covered and goals set in individual therapy are generalised into other areas of the young person’s placement. Sometimes, especially at the beginning of a placement, it is necessary to use specific therapeutic skills to address particular problems such as P.T.S.D and other trauma symptoms, Depression, self-harm, G. A.D. and O.C.D. and so forth before any focus on sexual harm can commence CBT is based on the ideas that how we think (cognition), how we feel (emotion) and how we act (behaviour) all interact together. Specifically, our thoughts determine our feelings and our behaviour. Therefore, negative and unrealistic thoughts can cause us distress and result in problems. When a person suffers with psychological distress, the way in which they interpret situations becomes skewed, which in turn has a negative impact on the actions they take. CBT aims to help people become aware of when they make negative interpretations, and of behavioural patterns which reinforce the distorted thinking. CBT is, in fact, an umbrella term for many different therapies that share some common elements. Two of the earliest forms of Cognitive behavioural Therapy were Rational Emotive Behaviour Therapy (REBT), developed by Albert Ellis in the 1950s, and Cognitive Therapy, developed by Aaron T. Beck in the 1960s. The cognitive behavioural therapist teaches clients how to identify distorted cognitions through a process of evaluation. The clients learn to discriminate between their own thoughts and reality. They learn the influence that cognition has on their feelings, and they are taught to recognize observe and monitor their own thoughts. The behaviour part of the therapy involves setting homework for the client to do (e.g. keeping a diary of thoughts). The therapist gives the client tasks that will help them challenge their own irrational beliefs. The idea is that the client identifies their own unhelpful beliefs and them proves them wrong. As a result, their beliefs begin to change. (McLeod 2008) Attachment Theory “The study of pre-adolescent onset SHB in boys is a relatively recent development, but evidence is now emerging from perspectives ranging from neuroscience to qualitative case analysis to suggest that a complex interweave of factors helps explain why some children begin to display this worrying behaviour while others do not. Neglect and maltreatment (often including sexual abuse) experienced within the family is a core influence on child development, in particular on closely linked relational faculties of attachment and sexuality. Genetic predisposition (Caspi et al, 2002) and unresolved trauma suffered by a parent, in particular the mother (Skuse et al, 1998), tend to erode resilience to maltreatment in boys. This results in disorganised/disoriented attachment in infancy, and a diminished capacity to contain emotions and to reflect on them. Subsequently, in childhood they adopt externalised coercive strategies to manage relationships.” (Hawkes 2009) 21 Transactional Analysis (TA) is both a theory of personality and an organized system of interactional therapy. It is grounded on the assumption that we make current decisions based on past premises—premises that were at one time appropriate to our survival needs but that may no longer be valid.. The goal of transactional analysis is autonomy, which is defined as awareness, spontaneity, and the capacity for intimacy. In achieving autonomy people have the capacity to make new decisions (redecide), thereby empowering themselves and altering the course of their lives. As a part of the process of TA therapy, clients learn how to recognize the three ego states—Parent, Adult, and Child—in which they function. Clients also learn how their current behaviour is being affected by the rules they received and incorporated as children and how they can identify the “lifescript” that is determining their actions. This approach focuses on early decisions that each person has made, and it stresses the capacity of clients to make new decisions to change aspects of their lives that are no longer working. TA emphasizes the cognitive and behavioural aspects of the therapeutic process. (Cory 2009) Mentalization, “or better mentalizing, is the process by which we make sense of each other and ourselves, implicitly and explicitly, in terms of subjective states and mental processes. It is a profoundly social construct in the sense that we are attentive to the mental states of those we are with, physically or psychologically”. (Bateman and Fonagy 2010. See Mentalization Based Therapy-MBT) Good Lives Model In conjunction with the full assessment and I.C.O.N. document, Orchard House uses the Good Lives Model (GLM) in order to help structure the young person’s therapeutic aims. For further information on GLM please visit www.goodlives.com from which the following was taken. The GLM is grounded in the ethical concept of human dignity (see Ward and Syversen, 2009) and universal human rights, and as such it has a strong emphasis on human agency. That is, the GLM is concerned with individuals’ ability to formulate and select goals, construct plans, and to act freely in the implementation of these plans. A closely related assumption is the basic premise that offenders, like all humans, value certain states of mind, personal characteristics, and experiences, which are defined in the GLM as primary goods. Following an extensive review of psychological, social, biological, and anthropological research, Ward and colleagues (e.g., Ward and Brown 2004; Ward and Marshall 2004) first proposed nine classes of primary goods. Empirical research performed by Purvis in 2006 (published in 2010) tested these aetiological assumptions and actually found that relatedness and 22 community required separation, as did excellence in play and excellence in work, thus producing eleven classes of primary goods. These are now defined as: 1. Life (including healthy living and functioning) 2. Knowledge (how well informed one feels about things that are important to them) 3. Excellence in play (hobbies and recreational pursuits) 4. Excellence in work (including mastery experiences) 5. Excellence in agency (autonomy and self-directedness) 6. Inner peace (freedom from emotional turmoil and stress) 7. Relatedness (including intimate, romantic, and familial relationships) 8. Community (connection to wider social groups) 9. Spirituality (in the broad sense of finding meaning and purpose in life) 10. Pleasure (the state of happiness or feeling good in the here and now) 11. Creativity (expressing oneself through alternative forms). Recent empirical research which tested the original aetiological assumptions of the GLM provided comprehensive support for the model’s aetiological underpinnings (see Purvis, 2006; 2010). In testing these assumptions, this research also found that there are actually two primary routes that lead to the onset of offending: direct and indirect. The direct pathway is implicated when an offender actively attempts (often implicitly) to satisfy primary goods through his or her offending behaviour. For example, an individual lacking the competencies to satisfy the good of intimacy with an adult might instead attempt to meet this good through sexual offending against a child. The indirect pathway is implicated when, through the pursuit of one or more goods, something goes awry which creates a ripple or cascading effect leading to the commission of a criminal offence. For example, conflict between the goods of intimacy and autonomy might lead to the break-up of a relationship, and subsequent feelings of loneliness and distress. Maladaptive coping strategies such as the use of alcohol to alleviate distress might, in specific circumstances, lead to a loss of control and culminate in sexual offending (Ward, Mann et al., 2007). 23 Family Therapy Working with families is a vital aspect of the young person’s therapy. Family Therapy at Orchard House is a focused programme which aims to address the young person’s harmful sexual behaviour in the context of his upbringing and early experiences whilst offering support to the family. Structured Therapeutic Family Work “Engaging with the parents and families of children and young people who have shown harmful sexual behaviours is not a luxury to be tagged onto the end of programmes of individual work with their child. Intervention with families is at least as important as individual work with the child. Approaches to families should not allow the abuse to go unchallenged, but blaming and deficit approaches are not effective. Most families, even where there are multiple problems, have some strength upon which professionals should build. Helping to raise parents’ self-esteem and their sense of self-efficacy is often the key to positive family change and good outcomes for children”. (Hackett 2004) At Orchard House we pride ourselves on our holistic approach. Whilst we endeavour to ensure that each young person builds on their relationships with their family as an integral part of what we do, there are times when extra support is needed for the young person and his family. Often it is appropriate and necessary to offer as an addition, Therapeutic Family Work to augment the therapy of the young person. Such work is carried out independently to the young person’s therapy and is arranged separately according to the need of each young person. Therapeutic Family Work draws from Systemic Family Therapy approaches and Narrative therapy and consists of between six to ten sessions depending on the strength of relationship between the family members. “The systemic perspective is to always take account of the full range of systems that can be seen as nesting inside each other. It is this orientation that has led the field to place a high priority on working with all aspects of diversity and to be concerned with issues of power and difference such as the impact of migration, economic hardship, and racism. Systemic practice may be with an individual, a couple, a family, a group of families, professional systems and other wider contexts”. (Stratton 2011) Assessment A full assessment report, including psychometric outcomes is prepared in collaboration with each young person, to identify therapeutic needs and potential for further involvement in harmful sexual behaviour. Formal assessments are re-administered mid and post treatment. 24 Therapy Reports are presented to L.A.C. reviews throughout the young person’s placement to ensure that relevant agencies are continually informed of the young person’s needs and progress. Residential, Education and Therapy teams contribute to the I.C.O.N. (Identifying Current and Ongoing Needs) framework in line with the Every Child Matters principles, the Good Lives Model and S.M.A.R.T. objectives. Assessment Assessment week During the assessment week prior to the beginning of the permanent placement, the young person meets the therapist with whom they will work. Therapy and assessment are explained to the young person and motivation is assessed. The young person is invited to ask questions about the process of therapy and express his thoughts about beginning his placement at Orchard House. The content and structure of the assessment is organised during this stage. Assessment of therapeutic need and risk of harmful sexual behaviour During the first six to nine weeks of the young person starting his placement at Orchard House a full assessment is made which draws from a range of psychometric measures and risk assessment frameworks all of which are selected specifically for their relevance in relation to working with young people who exhibit harmful sexual behaviour. Psychometric testing is used to assess young people against measurable milestones in their placement and engagement/progress in therapy. Each assessment is individually tailored to the needs of the young person At the end of this period a report is created which details the young person’s therapeutic needs and their potential for involvement in further harmful sexual behaviour. This report guides intervention for the following twelve months when relevant psychometric measures are re-administered. Therapy Reports are presented to bi-annual statutory reviews to ensure that relevant agencies are continually informed of the young person’s progress. Approximately six months before the end of the young person’s time with Orchard House, an End of Placement Summary is created which draws from an evaluation of the assessments made throughout the young person’s stay, to outline the young person’s progress and help define future needs. 25 I.C.O.N. (Identifying Current and Ongoing Needs) This is the assessment and intervention framework for all young people at Orchard House. All disciplines contribute to its completion and it is reviewed in collaboration with the young person, therapist Head of School and his keyworker. The I.C.O.N. document incorporates the Care Plan, Good Lives Model, Psychometric outcomes and Personal Education Plan. The process of completing I.C.O.N. allows each young person to identify and agree a series of S.M. A.R.T. goals (Specific, Measurable, Achievable, Realistic, Time-limited) on which to focus over a twelve week period. Working in this way enables the young person to take smaller steps toward a broader aim and helps him to maintain a sense of direction and achievement. The young person is therefore placed firmly at the centre of a continually updated and transparent assessment of individual need, with clearly recognisable targets for change. I.C.O.N. adheres to the five outcomes for young people from the Every Child Matters framework; Be healthy, Stay safe, Enjoy and achieve, Make a positive contribution and Achieve economic well-being, and is informed by the National Minimum Standards for Children’s Homes. This means that the needs of all young people at Orchard House are identified and met both in relation to their general care and their specific therapeutic goals throughout the whole of their placement. The young person’s progress in relation to the aims identified in I.C.O.N. is recorded in I.C.O.N.’s “Progress Tracker” every 12 weeks via Orchard House’s internal reviews and L.A.C. review meetings. Group Therapy The effectiveness of working with young people in groups has long been recognised as having a particular value with young people who exhibit harmful sexual behaviour Weekly Group Therapy has a structured programme consisting of four core modules each with a specific topic formulated from research regarding static and dynamic risk and strength variables associated with harmful sexual behaviour. The programme content is continually reviewed to include up to date research. Every session strives to be relevant to the group’s current difficulties but ensures ultimately, that a focus on harmful sexual behaviour is maintained. There are three separate groups that run at Orchard House. Two groups are arranged by the young peoples’ ability to engage in therapy, level of functioning and their individual needs, while a third group is specifically for young people who are much more able to show an increased level of maturity and often are looking toward the end of their placement. 26 At Orchard House, each young person attends group therapy for one and a half hours per week in addition to individual therapy. The effectiveness of working with young people in groups has long been recognised and it has a particular value with this client group. (Carrell, 1993, Dwivedi, 1993; Duboust & Knight, Malekoff, 2004; Perkins et al, 1999). Researchers have identified some benefits and clinical advantages of group therapy for young people. These include the following: • Interaction between individuals that can be utilised to facilitate change; • The reduction of the likelihood of a therapist entering a collusive relationship with a client; • Group interactions can help young people to become more open about abuserelated thoughts, feelings and behaviours, and by doing so, begin to address previously unresolved feelings of guilt, anger and anxiety; • A safe and supportive group can provide an environment in which new skills and ways of thinking can be learned, practiced and developed; • Group Therapy can provide therapists with valuable insights into participants’ motivation to change, since participation in a group typically requires public acknowledgement that there are problems needing to be addressed; • The group setting affords an environment in which young people who have difficulties in expressing emotions and experiences can learn from others, whilst developing competency in self-disclosure. • Groups can reduce a sense of isolation; particularly for young people whose problem has a degree of social stigma; • Important interpersonal and social skills can be effectively learned and practiced in a group setting; • Groups allow a range of experiential activities which actively engage young people but may not be practical within adult-child interactions; • Peer relationships and positive reinforcement are considered to be particularly effective with adolescents 27 Outreach The notion of continuing care and support is well established within modern family life with the average age for young people leaving home now around 23 years of age. However such ideas do not follow with young people in the care system. Far too often young people in care are at risk of experiencing feelings of abandonment and loss as a result of their looked after care status ending abruptly, with significantly reduced levels of support occurring almost immediately. At Orchard House we aim to prepare young people for such transitions and their journey toward adulthood and wherever possible ease them into life outside of care. Such a holistic approach places therapy at its core with progress in therapy ideally mirroring the stage each young person is at in their placement. Obviously all young people progress and develop differently and some young people would benefit from the consistency of therapy once they have actually left Orchard House. The therapy team can offer continuing intervention programmes on an individual basis (subject to additional funding) to ensure young people receive the best support possible to integrate successfully into their community, to further generalise and root coping strategies and hence resist from sexually harmful or other dysfunctional behaviours. Risk Assessment Throughout their placement the young people engage in bi-annual risk assessments using the MEGA assessment model. MEGA or Multiplex Empirically Guided Inventory of Ecological Aggregates for Assessing Sexually Abusive Adolescents and Children (Ages 4-19) (MiccioFonseca, 2006) is a conceptually designed, ecologically based tool for: (a) assessing risk for coarse sexual improprieties and/or sexually abusive behaviours in youth ages 4 to 19, be they adjudicated youth or non-adjudicated; and (b) evaluating progress of the youth every 6 months in terms of increased or decreased risk, thus an outcome measure. MEGA assesses risk for youth ages 4 to 19 years, for male and female, and for youth who have low intellectual functioning. MEGA was validated (2006-2008) and cross-validated (2008-2011) on sizeable samples (N = 1184 and N =1056 respectively. The MEGA validation and cross-validation research study sites were national and international. Validation sites were in Arizona, New Mexico, California, Kentucky, and Canada. Cross- validation sample included 13 research sites: USA = Kentucky (Department of Juvenile Justice), California (San Diego, Sacramento, Stockton, Inland Empire, Riverside, Berkeley, and Oakland). International = Canada (London, Ontario), England (Liverpool, London), and Scotland (Glasgow). 28 MEGA’s four distinct Scales include: Risk Scale (internal consistency reliability=.81) – the overall risk of the youth, consists of static and dynamic items, alerts for the most serious youth; findings demonstrated prognostic utility. Protective Scale (internal consistency reliability=.78) – provides a profile of protective variables specifically related to the reduction of risk for coarse sexual improprieties and/or sexually abusive behaviours. Estrangement Scale (internal consistency reliability=.79) – addresses family’s sexual history; provides information regarding self-regulation and the youth’s relationships with others. Persistent Sexual Deviancy Scale (internal consistency reliability=.74) – gives information on progression, and level of sophistication of sexual behaviours, relationship to victims, and age disparity. MEGA’s Scales provide an idiosyncratic profile of the youth’s risk level (Low, Moderate, High, and Very High). MEGA is an outcome measure, adaptive to the youth’s developmental changes over time, and offering opportunities for follow-up and longitudinal research. The young people engage in the therapeutic process well and report positive changes to their behaviour, understanding, self-image and esteem and the ability to lower their risk and engage in activities which are designed to work towards Independence. Therapist Qualifications and External Supervision Role Qualifications Membership Experience Senior Consultant Psychotherapist CQSW HG Dip GHGI PG Dip in CBT CYP BACP HGI NOTA ETSI BABCT 21 Forensic Psychologist BSc Hons. Psychology Masters / Doctorate in Forensic Psychology Advanced Diploma in Integrative Counselling and Therapy RSA Counselling Skills BPS BACP 7 Group Therapy Facilitator 29 - 8 External Supervision N/A CHILDREN'S BEHAVIOUR SURVEILLANCE The young people placed at Orchard House pose a risk both to themselves and to others and this is not limited to the wider community. We take the process of surveillance seriously, but approach it in a very human way; this allows the young people to develop an ongoing dialogue with staff in regards to their harmful sexual behaviour and their risk. There are no cameras or CCTV on site and there are no recordings of electronic monitoring which is present. The following procedures are in place in the home: All bedrooms belonging to the young people are electronically alarmed by way of bleepers on their doors. This is for safety purposes and enables staff to be aware of the boy’s movements at all times. In addition to this we have plug-in speaker monitors that are placed on the upstairs landing and linked to the dining area for the benefit of the waking-night staff. We also have movement alarms located on the upstairs landing and in the main area downstairs, outside the bedrooms. The alarm system and the reasons for having it are explained to the young people, along with issues of safety, prior to admission. The placing authority consents to the use of electronic monitoring and a record of this consent is kept in the young person’s file. METHODS OF PERMITTED DISCIPLINARY MEASURES The Children Act 1989 It is recognised that some form of sanction will be necessary where there are instances of behaviour which would in any family of group environment reasonably be regarded as unacceptable. Often such unacceptable behaviour can be prevented by the use of diversionary tactics or verbal reprimand. Staff at Orchard House are expected to manage and control the young person by the strength of their personal relationships. The need for sanctions is much reduced by clearly setting out the boundaries of acceptable behaviour and achieving tight levels of consistency throughout the staff team. Acceptable behaviour should always be noticed and encouraged as a normal part of the day-to-day living at Orchard House. 30 The imposition of formal disciplinary measures should be used sparingly and in most cases only after repeated use of informal measures have proved ineffective. There should be a system of rewards as well as sanctions. Where sanctions are felt to be necessary, good professional practice indicates that these should be contemporaneous, relevant, and above all, just. In Line with “The Children’s Homes regulations 2001(amendments) 2011” (17.1) No measure of control and discipline which is excessive, unreasonable or contrary to paragraph 5 shall be used at any time on children accommodated in a children’s home. According to the Children Act 1989, section 22 (7), regulation 8, prohibits the use of various disciplinary measures including corporal punishment, deprivation of food or sleep, inappropriate clothing and restriction of visits or phone calls, the use or the withholding of medication or medical / dental treatment, the use of accommodation to physically restrict the liberty of any young person, i.e. locking in bedroom. Under no circumstances are any of the above measures to be used by staff with any young person’s residing at Orchard House. If it is felt that a sanction is warranted the young person should be informed immediately. If at all possible the sanction should be completed on the same day. The only sanctions that are permissible at Orchard House are as follows:- a) The withdrawal of an extra privilege such as an extended bedtime. b) Exclusion from group activities. c) The imposition of a chore. This must never detract from the dignity of the young person and should have a purposeful object. d) Making reparation for damaged property out of pocket money - never more than 2/3 of their entitlement. e) Increased supervision. This will emphasise the lack of trust that staff may have in a young person at that particular time. It should be for a limited period which should be strictly adhered to. All sanctions are recorded in the discipline book, which include the date, time and location of the use of the control measure, the name of the person issuing the sanction and any 31 other staff present, the effectiveness of the sanction, any injury to the young person caused during the behaviour, the young person’s comment and signature and the signature of the home manager or their deputy. The management team at Orchard House will ensure that all staff are aware of the measures which are acceptable, the extent of their discretion in administering them and the requirement to record their use on each occasion. For more serious incidents the following sanctions apply. Please note that these can only be issued by a senior member of staff. a) Participation in a sexual incident - 1 week of restricted activities. b) Bullying / targeting of other young person - 3 days of restricted activities. c) Incidents of racism - 1 week restricted activities. The above sanctions were agreed and put in place by the whole community. Orchard House believes in a non-punitive approach and with this in mind, we have an ongoing incentive scheme which encourages our young persons to earn prizes / privileges for acceptable behaviour. Points are earned on a day-to -day basis and totalled weekly. Prizes / privileges are awarded accordingly. We have found that fewer sanctions are necessary because often the loss of incentive points is enough to encourage the young person to rethink his behaviour. Thoughts and ideas for the scheme are regularly reviewed and the whole group enjoy taking part in the incentive charts. 32 THE USE OF CONTROL AND RESTRAINT In residential care it is easy to fall into the trap of setting rules and reinforcing these with sanctions rather than reward. To create a residential community that functions positively it is necessary to make greater use of rewards and positive reinforcements, only to use sanctions where absolutely necessary. Many young people in residential care have been given little approval or credit for achievement. This feedback is essential for personal growth, and without it, it is difficult to develop a sense of identity or self-worth. Orchard House has for some time operated an incentive scheme that encourages our young people to earn rewards for positive behaviour. Incentives range from financial bonuses, extended bedtimes, being excused from house tasks and the purchase of posters/comics. Over time this has proved to be highly successful and it is clear that the young people in our care respond well to praise and recognition for the changes they are making. Physical restraint should only be used as a last resort and with the minimal force required. It should not cause undue pain or injury. The use of restraint to control a young person will not be used at Orchard House. If a young person repeatedly puts themselves in a position where they want/need to be restrained, a meeting will be called with the social worker and parents to address the issue. Reasons for using physical restraint: Preventing injury to any person (including the person who is being restrained). Preventing serious damage to the property of any person (including the person who is being restrained). And then when no other alternative method of preventing the event listed above is available, where this measure is used, the use of physical intervention must be proportionate and no more force than is necessary should be used. Children’s Homes regulations 2001 (amendments 2011) Regulation 17A (1) (2) Physical restraint must not be used as a punishment, as a means to enforce compliance with instructions, or in response to challenging behaviour. Considering the young people in our care are already emotionally damaged and may have been physically abused in the past, it is important to recognise that if they need to be 33 restrained the need for sensitivity is paramount. Staff should never restrain a young person on their own - for the safety of all concerned there should be a team of 2 or 3 staff members. The staff team should also acknowledge the negative impact a restraint could have on the rest of the group. By closing off the area where the restraint is taking place we can limit this impact and also preserve the dignity of the young person involved in the restraint. Nearing the end of the restraint the young person should be held and not restrained. He should also be given a pillow, and maybe a blanket, and the opportunity to sit in a comfortable position. Staff should offer hot or cold drink and low music can offer a calming influence and help the young person to settle. It is important that you give the young person the opportunity to talk about the incident when they feel able to. Do not attempt to restrain a young person if you feel there is a risk of injury to yourself or the young person, or if the young person is armed. In these circumstances the police must be called. The senior staff member on duty must write up the incident in the restraint book. This must include the following: - Name of the young person Date, time and location De-escalation techniques used Details of the behaviour requiring the use of restraint The nature of the restraint used The duration of the restraint The names of the staff members involved in the restraint The names of any other staff, young persons or other people present The effectiveness and any consequences of the restraint Any injuries caused to or reported by the young person Details of managers meeting with the young person and staff involved in the restraint and their evaluation of the use of the restraint measure 34 The signatures of all staff involved, including the signature of the person authorised by the registered provider to make the record. Any young person involved in any form of control, restraint or discipline will meet with the Manager of the home, or their representative within 24 hours to discuss the behaviour and the measure of control used. The staff need to read the report back to the young person and ask him to sign it if he is in agreement. Two Copies need to be made of the report, one for the young person’s file and one for their social worker. Staff are encouraged to use the shift evaluation time at the end of each shift to discuss their feelings around the restraint and to make use of support from the rest of the team. The incident can also be addressed in group and/or individual supervision. Staff involved in an incident where any form of control, restraint or discipline has been used also has the opportunity to meet with the Manager or their representative in order to reflect and receive support. STAFF TRAINING All staff who are engaged in Physical Interventions and Restraints of young people in our care are trained using the PRICE model. All staff receives an initial 2 day course and an annual refresher throughout their employment. PRICE General Approach PRICE Training utilises a Behaviour Support approach with an emphasis on Functional Analysis, Proactive and Preventative strategies including Primary & Secondary Prevention. Initially developed under the guidance of the Home Office, and in association with the DOH (Department Of Health), PRICE Training operates from a strong Value Base that supports Organisations in promoting opportunities for development and learning whilst reducing risk. Pre-training Audit Tools & Discussion are used to individually customise programmes that are flexible and responsive to needs of the young people. In line with the BILD Code of Practice, PRICE 35 work with Commissioners to ensure a full behavioural audit is completed, which forms an evidence based rationale to support the programme. PRICE also work with services to ensure Policies & Procedures are compliant with Legislation & Inspection requirements. Training Our focus is on developing awareness, understanding, proactive strategies, empathy, selfAwareness and the importance of positive relationship building. A large emphasis is placed on Defusion, De-escalation, consistent behaviour planning (including Individual Behaviour Support Plans), Risk Assessment and Team Building. PRICE Training places a significant focus upon preventative strategies as well as the deescalation and defusion elements of supporting behaviour whilst recognising it is sometimes necessary to use Physical Intervention to hold a young person in order to protect their wellbeing and the welfare of others. The training programmes are designed to offer staff a ‘toolbox’ of skills and strategies to better deal with the everyday occurring situations that can escalate and develop into conflict, without compromising the ultimate welfare and safety of the service user or staff member. 36 CONTACT DETAILS Barbara Sharp – Principal Manager Kathy Dodd – Home Manager E-mail: enquiries@appleorchard.org.uk Tel: 01403 783416 Fax: 01403 786082 Website: www.appleorchard.org.uk 37 EDUCATION The school is a very important part of Orchard House and compliments the work done by the care and therapy staff. The Head teacher leads the experienced team of teachers and part-time educationalists. Between them they can offer a wide range of subjects which covers most of a modified national curriculum. GCSE certificates can be gained in English, Mathematics, Science, Information & Communication Technology, Art and Photography. The school also offers National Certificates in Humanities, Literacy and Numeracy skills. Concentrated courses on Personal, Health and Social Education along with careers advice are undertaken in the summer term. Taster days at local colleges and work experience placements augment the formal education. The school has well-qualified teaching assistants who assist the teachers in giving more 1:1 support to individual boys. They also run moderate and individualised literacy scheme which has shown some excellent improvements in reading skills as well as high levels of motivation and enjoyment from the pupils. The boys are usually taught in classes of no more than six, allowing for high levels of supervision and individual attention. The school day is from 9.00am to 3.00pm and is split into 6 periods of approximately 45 minutes each. The teaching groups can be split either by age or ability, but usually boys are in a group with peers who are of a similar academic level. There is an amount of flexibility built into the system to allow pupils who may be experiencing specific problems within their group to have ‘time-out’ and join another class temporarily, while still keeping up with their own level of work. The evidence of good practice in the classroom has resulted in many good quality passes at GCSE level and much improved numeracy and literacy levels. 5this has allowed pupils to gain entry to colleges in Guildford, Brinsbury and Central Sussex College to study subjects such as catering, mechanics, electrical engineering, animal care, hairdressing and a variety of valuable life skills. New City and Guilds vocational courses are being prepared for boys unable to attend college. A work experience programme has been running successfully for over ten years. Our most recent OFSTED report stated that the school was ‘outstanding’ and that the pupils made excellent progress through a developing and individualised curriculum. Any of the schools policies are available to parents on request. All boys who have completed the education course have left with at least one GCSE, most with five and one with seven. There have been many pupils who have gone on to higher college education and on occasion university entrant too. The school facilities are of a very high standard. There are six purpose built classrooms including an ICT room with eight linked computers, a large practical room where design technology and art are taught and one room which can be used for photography. Each classroom has an interactive whiteboard and its own computer. The large dining area is used for lunches and daily meetings with the whole school. Basketball and tennis can be played on our own court and a grass area allows the boys to play a variety of games outside. 38 Our Physical Education classes often take place at a nearby sports centre where a variety of team games and individual activities are offered. We also use local pitches and tennis courts to extend to a range of sports that we offer. As a member of Sussex and Surrey special Sports Association we successfully compete against other schools at soccer, badminton, cross-country and athletics. We have had county champions in basketball, badminton, football and athletics and won other honours in cross-country and archery. Internal competitions are held in archery, superstars and golf and the pupils take part in an array of adventure and outdoor activities throughout the year. A behaviour modification scheme is successfully established in the school. Points are awarded for pupils who are recognised to be making positive efforts during school time. Rewards are given for the type of courteous, thoughtful and diligent behaviour which is expected from the pupils. The rewards include greater trust, increased computer time, magic tickets which give the opportunity to win a major prize, certificates which can be sent home to families or carers and access to day trips. Every effort is made to create a calm, pleasant, stimulating and fun environment in which to learn and succeed. Close contact with the care and therapeutic areas of the company help ensure that there are consistent boundaries and structures in which the pupils can safely work. Each pupil is encouraged to strive to realise his own potential and to achieve as much as he can during his time at Orchard House School. 39 STAFFING MATTERS ARRANGEMENTS FOR THE SUPERVISION OF STAFF, TRAINING & DEVELOPMENT All of the staff employed by Orchard House receives individual supervision from their line manager as required from: The Children’s Homes Regulations 2001 (amendments) 2011 - 25.1b, 26.3b, 27.4 The National Minimum Standards for Children’s Homes, Standard 19 Each month all staff receives 45-60 minutes of one to one supervision and 3 hours of group supervision with a recognised facilitator. A written record is kept detailing the time, date and length of all individual supervision held, which the supervisor and staff member sign. The areas covered in supervision are as follows: Responses to and methods of working with young people Areas of key working The staff member’s role, including their accountability in fulfilling the home’s Statement of Purpose Fulfilling the placement plan for the individual young person Degree of personal involvement, feelings, concerns and stress Staff development and training Feedback and performance Personal issues which may impinge on the member of staff’s ability to carry out their duties effectively All staff members have a full induction period to include all house policies and rules. This is carried out within the initial 6-month probation period. Orchard House has an ongoing training programme; this covers all aspects of training in National Minimum Standards of Children’s Homes - Standards 1 – 25. All staff participates 40 in training as required and contributes to their own professional development by keeping up to date with national development in children’s policies and practices. All permanent staff will be trained to NVQ level 3 in Care. Also as in Standard 4, Safeguarding Children Procedures training is provided for all staff in the prevention of abuse, recognition of abuse, dealing with disclosures or suspicions of abuse. All staff are given a job description on appointment to Orchard House. Their performance is individually and formally appraised by the management team on an annual basis. A record of this is kept on file. Staff meetings are held fortnightly and a record of the minutes is kept. Supervision groups run on the alternate weeks and are facilitated by the therapist. During these meetings we review the team’s working practices. 41 ORGANISATIONAL STRUCTURE OF THE HOME OWNERS RESPONSIBLE INDIVIDUAL (PRINCIPAL MANAGER) HOME MANAGER DEPUTY MANAGER SENIOR CARE WORKERS THERAPISTS TEACHERS CARE WORKERS OFFICE MANAGER WAKING NIGHT STAFF PERMENANT BANK STAFF MAINTENANCE 42 An equalities approach understands that our social identity, in terms of gender, race, disability, age, social class, sexuality and religion will impact on our life experiences. Bramley Care Ltd T/A Orchard House has a diverse work-force: 45 staff in total 26 Females 19 Males 4 Females and 4 Males in Management Positions The age range of the staff team is 27 – 66 including 4 nationalities The Policy that is in place at Orchard House has responded to the issue of diversity in recent years by implementing: Individual’s supervision and yearly appraisal which help staff develop their working practices and have an open forum to discuss any issues Staff Qualifications and Experience Role Home Manager Gender Female Deputy manager Female Senior RSW Female 43 Experience (years) 10 Qualifications NVQ level 4 RMA CPLO PRICE First Aid NVQ level 3 NVQ level 4 PRICE Safeguarding Children Health & Safety Staff Supervision First Aid 2 NVQ Level 3 First Aid at work Safe handling of Medication Health and safety Food Hygiene Role Senior RSW Gender Female Waking Night Male 2 PRICE NVQ Level 3 Fire Training Waking Night Female 2 NVQ Level 3 First aid PRICE Health and safety RSW Female 5 NVQ Level 3 PRICE Food Handling Fire Safety First Aid RSW Female 1 PRICE Report Writing RSW Male 5 RSW Male 1 NVQ level 4 BA (hons) Physical education and teaching Health and safety in the workplace First Aid PRICE Report writing PRICE Office manager Female 7 Maintenance Male 44 Experience (years) 5 Qualifications NVQ Level 3 PRICE Safeguarding Awareness First Aid Administering Medication Medication Master class First Aid at Work SAGE 100 IT Course Fire Marshall 45