Faculty of Social Work Distance Delivery BSW Program Joan Churley, Field Coordinator Tel (204)-474-6812 Joan.Churley@umanitoba.ca Welcome to Field Instruction! Field placements are a very significant portion of students’ social work education and require dedication of from field instructors and students to create a positive learning experience. Below is a quick reference guide of helpful information, including roles and responsibilities, orientation, assignments and evaluations, policies and procedures, and connecting theory to practice. ROLES AND RESPONSIBILITIES Field instructor roles and responsibilities All field instructors are given a university appointment as “Instructor Nil Salary.” Key responsibilities include: Provide 1 - 1 ½ hours of formal supervision weekly Orientate the student to the agency Assign tasks and duties that are appropriate learning opportunities for the student to accomplish his/her learning objectives. Collaborate with student on developing the Learning Contract Complete mid-term and final evaluations Assist in connecting theory to practice The Field Instruction Manual is available on our website: http://umanitoba.ca/faculties/social_work/programs/distance/660.html Each field instructor has received a book entitled Breaking Out of the Box. A chapter summary has been included in the front cover. This book provides you with ideas on orientation, building learning contracts, supervision, and connecting theory to practice. This book is most helpful when shared with the student. Agency mentor role The field instructor can delegate responsibilities and duties of supervision (upon approval of the field liaison or the field coordinator) to an on-site staff member. This person may assume day-to-day responsibility and supervision. This person would also be responsible for working with the field instructor and the student to develop the learning contract, as well as complete the mid-term and final evaluations. Field instructor and student responsibilities Review expectations for supervision (see Chapter 3 in Breaking Out of the Box) and schedule formal supervision meetings. Review use of agency mentor (if applicable). Please note the days and times of when the student is attending field placement must be identified in the Learning Contract/Evaluation form and should be followed consistently. Review agency training or staff development opportunities. Review student’s personal safety issues, concerns, and strategies to deal with them. Copies of all forms and resources are available on our website: http://umanitoba.ca/faculties/social_work/programs/distance/660.html Student roles and responsibilities The student is responsible to fully participate in the field placement and act in a professional manner, including: working with the field instructor to develop the learning contract, seeking learning opportunities where appropriate, and shadowing and participating in a social work role. SWRK 3150 Course Objectives (1st Field Placement): Students are expected to interact with key people (e.g. administration, other discipline programs, other professionals, clients) in the field setting appropriately and sensitively. Students will demonstrate an understanding of the agency’s structure, mandate, mission and objectives, as well as the service delivery system. Students will demonstrate a commitment to the importance of self- awareness as a means to effective professional involvement. Professional reflective journaling will be used to consciously reflect self-awareness throughout the placement. SWRK 4150 Course Objectives (2nd Field Placement): Build on skills identified in SWRK 3150. Initiate and sustain supportive and responsive relationships and facilitate effective communication. Assess, plan, and intervene in increasingly complex situations. Place a high value on providing relevant information and service to clients. Demonstrate an understanding of the conflicting expectations in placement. Full course outlines can be accessed through our website: http://umanitoba.ca/faculties/social_work/programs/distance/660.html Field coordinator roles Distance Delivery Field Program students are enrolled in all provinces in Canada and internationally. The field coordinator is responsible for: Ensuring affiliation agreements between the agency and the University of Manitoba are in place and that the student is covered for workers’ compensation. Ensuring students and field instructors receive support and information regarding educational needs and goals. Acting as a consultant to field liaison and field instructor on any field instructional issue, where matters cannot be resolved at the liaison level. Field liaison roles The field liaison is responsible for: Orienting field instructors to the faculty curriculum and aspects of field instruction. Maintaining an ongoing relationship between the field instructor, liaison, and student. Ongoing contact with the student through feedback on monthly reflective journals. Consulting with the field instructor and agency mentor on any aspect of their work (e.g. learning contract, agency issues, learning opportunities, teaching techniques). Involvement in conferences with the field instructor and student when a breakdown of communication occurs or in problem situations. Ongoing communication and feedback/response is given to the field instructor throughout the term, especially after mid-term and final evaluation. ORIENTATION We have several online meetings that are important to attend. The first online meeting is an Orientation session. The dates for all online meetings are on the Dates to Remember Sheet. It is important for the student to be oriented to their placement agency. The Orientation Check Lists below and the Breaking Out of the Box book are helpful guides through this process. Orientation checklist Review agency vision and mission/purpose statement Review agency policy and procedures Tour the agency Meet colleagues; admin. Staff, site supervisors Review organizational structure Consider the role of the agency in relation to the community and its resources Review parking details Review mileage/reimbursement policy (if applicable) Consider office procedures, supplies, and provisions Consider telephone and communication/computer utilization Review work schedule, including lunch and breaks Review agency policy regarding signing/understanding Oaths of Confidentiality Agency’s Policies and protocols checklist Examples of policies and protocols to review during orientation to the field placement: Agency’s policy and procedure manual Agency, department, and/or unit meeting schedule Client record/charting Forms for documentation Accountability and identification as student when documenting Regulations regarding confidentiality, social media policy, and release of information Client emergency protocol (shelter, food, bus vouchers etc.) Agency policy regarding harassment/discrimination Agency policy regarding FIPPA/FIA Security and/or safety procedures and protocol INTEGRATION OF THEORY TO PRACTICE Reflect on the connection of theory to practice in weekly supervision and monthly journals (theories are reviewed in Chapter 9 of Breaking Out of the Box). The course outline can be used to guide connection of theory to practice. The student is enrolled in a Field Focus course while attending field placement. The course is a corequisite and the student must receive a Pass in both Field Focus and Field Instruction for the final grades to be released. It is helpful if the field instructor asks about the Field Focus course and perhaps incorporates some of the learning from the course into the practicum if possible. ASSIGNMENTS & EVALUATIONS Learning contract A Learning Contract must be developed by the student and the Field instructor. The learning contract is now part of the evaluation form. Begin by reviewing the course outline A PowerPoint to guide you through completing the Learning Contract is available on our website: http://umanitoba.ca/faculties/social_work/programs/distance/660.html Question and answer sessions online meetings are available (please check the Dates to Remember sheet). The learning contract is an evolving document and should be formally revised at midterm. While the student is in placement, it is important that the student be assigned tasks that the field instructor is able to evaluate. Direct observation of the student is desirable, however not always possible. Mid-term evaluation The mid-term evaluation is to be completed at 210 hours (please see the Dates to Remember sheet). Depending on placement dates and hours, some students will have completed the required 210 hours earlier than scheduled. Please be mindful of the 210 hour deadline for midterm evaluations. The mid-term should be completed individually by the student and field instructor. Upon completion an evaluation a meeting should occur where comments and scorings are discussed. Scores and comments should be compiled into one document and placed in the drop box on D2L or emailed to your field liaison. A mid-term evaluation meeting will also occur with your field liaison. Please contact your field liaison to schedule an evaluation meeting Chapter 14 in Breaking Out of the Box is an important chapter to review prior to completing the midterm evaluation to help the student and field instructor revise their learning contract. The Evaluation form can be found on our website and MUST be completed electronically. Final evaluation The final evaluation is to be completed at 420 hours (please see Dates to Remember sheet). Depending on placement dates and hours some students will have completed the required 420 hours earlier than scheduled. Please be mindful of the 420 hour deadline for final evaluations. The final evaluation should be completed individually by the student and the field instructor. Upon completion a final evaluation meeting should occur where comments and scorings are discussed. Scores and comments should be compiled into one document and placed in the drop box on D2L or emailed to your field liaison. A final evaluation meeting will also occur with your field liaison. It is important for first year students (SWRK 3150) to note that the Learning Contract/Evaluation form will be sent to their next field placement (SWRK 4120). This provides the student and the SWRK 4120 field instructor an opportunity to use the future learning goals and past performance when developing the learning contract. Please contact your field liaison to schedule an evaluation meeting Chapter 14 in Breaking Out of the Box provides helpful hints for completing the final evaluation. The Evaluation form can be found on our website and MUST be completed electronically. Professional reflective journal assignment Professional reflective journaling is a tool that assists students to identify and process their learning in their field placement. A handout is provided to help you and the student use journals as a learning tool. Monthly reflective journal assignments are DUE by the last day of every month in the UM Learn drop box. Students should work on monthly journal assignments throughout the month to provide a comprehensive reflection of their learning experience. Monthly reflective journal assignments will be returned if they do not provide necessary documentation (a few sentences for each question on the template is not acceptable). This is NOT an optional assignment; it is a requirement to submit all monthly journal assignments. Students can receive a Fail grade in Field Instruction if they do not submit all assignments. Documenting learning/experiences on a regular basis provides an opportunity to: Examine ethical dilemmas Connect theory to practice and remind yourself to discuss issues and experiences during supervision Identify any assumptions you may have made during the day. Identify and reflect of the skills that you are developing Connect learning to the evaluation process Reflective Professional Journals Identify feelings and stressors arising from the practicum experience with clients Time logs Time logs are required as both the field instructor and student need to monitor the required 420 hours. Review plan for monitoring student’s hours (responsibility of field instructor and student). *Please note that the time log must be signed by the field instructor to confirm that the activities and hours claimed are accurate.* Time logs are DUE on the last day of every month. It is important that students have their time sheets ready to be signed by their field instructor and submitted into the drop box on or before the last day of every month. It is NOT the responsibility of the field liaison to remind the student to submit their time logs. Students can receive a Fail grade in Field Instruction if they do not submit all assignments. ONTARIO students MUST submit separate Ontario time logs. Please contact your field liaison once you have completed 210 hours and 420 hours to schedule evaluation meetings. DEALING WITH CHALLENGES IN THE FIELD Please contact your field liaison or the field coordinator when challenges arise in the field placement. It is important to maintain documentation of student performance on an ongoing basis, whether activity sheets, supervisory logs, tapes, recordings, or other means of feedback which can offer a basis for weekly, mid-term, and term teaching. If patterns of difficulty persist which negatively affect the student’s ability to meet the learning objectives, these difficulties need to be specifically identified. It is important for the field instructor to seek consultation with the field liaison when patterns or difficulty persist. Depending upon the degree to which the problem is related to practice knowledge, the field instructor may wish to contact the student’s practices instructors. It is important to raise the difficulty with the student as early as possible, sharing the basis of concern and documenting the pattern. It is anticipated that such concerns would be raised by the first term evaluation. Although there may be some reluctance to raise patterns of behaviour which require corrective change, the earlier these difficulties are raised, the quicker they can be resolved. It is important that these be clearly defined in behavioural terms. It is also important that they be presented to the student in a constructive and supportive way with a view to problem-solving. The field instructor is responsible for documenting the way in which the concerns were raised with the student, the consultation process engaged in, the action plan decided on, and the subsequent feedback and teaching provided in the corrective plan. POLICIES AND PROCEDURES AS OUTLINED BY THE UNIVERSITY OF MANITOBA It is important for the student and field instructor to be familiar with all policies and procedures outlined by the University of Manitoba and the placement agency from the beginning of the field placement. It is strongly suggested that these documents are referred back to throughout the field placement. A quick reference guide regarding policies, procedures, and expectations of the University of Manitoba is below. General guidelines for confidentiality Students can receive a Fail grade for breeching confidentiality Students can be deemed professionally unsuitable if they breech confidentiality If students are not sure who to share information with they should discuss this with their field instructor or agency mentor. When writing monthly journals students should ensure no identifying information is included. Students are required to review the Code of Ethics regarding Confidentiality in professional practice prior to assignment of clients. Confidentiality policy of the field site will be shared with the student who is required to review and sign, where applicable, and to confirm understanding and compliance. Students will be provided with training on The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA) before entering their field placement and will sign a pledge of confidentiality. http://umanitoba.ca/access_and_privacy/privacy_training.html Students are expected to possess a basic understanding of confidentiality and its limits and to demonstrate transparency with clients in communicating these limitations. Additional training and contracts may be required by the field placement. Limits to confidentiality include matters as required or permitted by relevant laws, court order, or when a clear threat to the safety of the client or others is evident. Documents with identifying information from field agencies must be treated in accordance with the agency’s policies. Disposal of documents with identifying information, including electronic records, must be carried out according to agency protocols. Identifying information is not to be used in the classroom or in other context aside from Faculty of Social Work approved supervision meetings. *These guidelines are based on general best practices. The Faculty recognizes that circumstances can vary and encourages students to consult with their field instructor, field liaison, advisor, or course instructors. Professional unsuitability by-law Jurisdiction: This by Law applies to students enrolled in the BSW program. This includes students who have accepted an offer of admission, those who are currently registered in a course, or those who have been previously registered in a course and who have not withdrawn or been withdrawn from the program. General: The Faculty of Social Work may make a recommendation, including the requirement to withdraw from the Faculty pursuant to the procedures set out in this by Law when the student has been found unsuited, on considerations of competence or professional fitness, for the practice of Social work. Please see page 267 of the Field Manual for details: http://umanitoba.ca/faculties/social_work/media/Field_Instruction_Manual2011.pdf Student illness – absence for medical reasons Where students in their Field Instruction course are absent from their field placement for medical reasons, certain policies will come into force, depending on the severity and duration of the medical condition. Where a medical condition exists for a period shorter than three weeks, no formal application for medical leave will be requested, and upon return it is expected that the student make up the time that has been lost due to the student’s absence. This will be negotiated between the student and the field instructor and may include use of extra days, extension of terms, etc. The field instructor will inform the field liaison of this matter. Where the medical condition exists for more than three weeks, the student requiring a leave of absence for medical reasons will need to complete a formal request for such a leave, and have a medical certificate confirming this requirement and forward it to the Chair of the Standings Committee through the Student Admissions Officer. This will be assessed by the Chair, but approval will not be unreasonably withheld. If there is flexibility in the field placement it may be possible, with the agency’s agreement, for a student to make up time lost at a later period. This may extend beyond the normal limits of a term, but it should not exceed the maximum extension allowed by the university. One option is to suspend the student’s grade until this work is completed. The instructor and student will determine the work required to complete the course requirements. Once this is determined, it should be drafted into a short contract, countersigned and circulated to the key field instructional personnel and a copy placed on file. Social media policy The University of Manitoba has a Social Media Policy. The Canadian Association for Social Work Education (CASWE) Standards for Accreditation (May, 2012) states: “The academic unit has a policy regarding ethical use of all forms of social media to ensure the privacy, confidentiality, and interests of the academic unit and its field practicum community and demonstrates how the policy and procedures are consistent with the relevant human rights legislation, with the mission of CASWE- ACFTS, and with the mission of the academic unit concerned.” Review CASE Code of Ethics Please follow the link below to review the CASE Code of Ethics. http://www.casw-acts.ca/sites/default/files/attachements/CASW_Code%20of%20Ethics.pdf Voluntary withdrawal policy and Fail grades in Field Instruction Courses A student is allowed one voluntary withdrawal from field instruction SWRK 3150 and one voluntary withdrawal from the SWRK 4120. A student is allowed one fail from field instruction SWRK 3150 and one fail from SWRK 4120. Please refer to the Field Manual for a full description of the University of Manitoba’s policies and procedures that students and field instructors need to be aware of during field placements. http://umanitoba.ca/faculties/social_work/media/Field_Instruction_Manual2011.pdf