EIB Program: Implementation Guidelines for the Host Organization 1 Implementation Guidelines for the Host Organization The success of the Environmental Immigrant Bridging Program course rests upon the partnership of ECO Canada, the host organization and the course instructor. The following guidelines have been provided to assist the host program in running the Environmental Immigrant Bridging Program course. 1.0 Preparation 1.1 Course Objectives The objectives of the course are: to provide students with a strong grounding in higher level, occupation specific language for the environmental sector; to provide students with a greater understanding of the cultural context of the Canadian environmental sector workplace; and to provide students with the information and skills required to search for and obtain employment in their area of expertise within the environmental sector. 1.2 Target Students The target students are internationally trained environmental sector professionals who are currently not employed in their field of expertise or who are underemployed in their field of expertise. Students have a minimum of five years of relevant work experience. The base language ability level required for entry into the program is a CLB 7. Potential students must also demonstrate a commitment to attending all classes, to actively participating in all classes, and to completing all work required to process the information and skills presented in the classes. 1.3 Application Procedures Target students must go through the following procedures in order to be admitted to the course: completion of the application form online; demonstration of the required language ability (CLB 7); and demonstration of eligibility for the course (relevant degree or diploma, minimum of five years of environmental work experience). The application form is available online at www.eco.ca/bridging. Additional information can be requested through immigration@eco.ca. Copyright © 2011 Environmental Careers Organization (ECO) Canada EIB Program: Implementation Guidelines for the Host Organization 2 1.4 Class Size The recommended class size is 12-15 students. The maximum class size is 25 students. 1.5 Course Length The course is a total of 180 hours in length. The total time of instruction you provide students can be increased by adding on short workshops your organization already offers on topics of interest to the students (interview skills, computer skills, networking skills). HOWEVER, the instructional time for the materials provided by ECO Canada should not exceed 180 hours. 1.6 Course Schedule The course is built in lessons that are in increments of 1.5 hours (90 minutes). The lessons should be scheduled in the order listed in the Instructor’s Guide and the Student’s Guide. There should be a 10 to 15 minute break every 1.5 hours. Because the course is built in 1.5 hour increments, the provider can offer the course in both full-time and part-time options. The full-time option consists of three or four 1.5 hour increments per session, for a total class time of 4.5 or 6 hours per session. The part-time option consists of two 1.5 hour increments per session, for a total class time of 3 hours per session. 1.7 Course Materials You will need to make one copy of the Student’s Guide for each student. The guide should be put into a binder with a clear plastic sleeve on the outside. Put a copy of the manual cover in the plastic sleeve. Put the Acknowledgements, Course Description and Table of Contents at the front of the binder. Then add the student worksheets. The worksheets for each topic should be separated by a numbered tab. There are ten topics so you will need ten tabs per student. The materials should be copied in black and white except for the manual covers which should be in colour. The materials should be copied single-sided to allow students additional note space on the blank back side of each worksheet. Provide each of your instructors with a full copy of the Instructor’s Guide. Also provide the instructor with a copy of the PowerPoint slides on a CD. The Instructor’s Guide and the CD should be returned to you at the end of the course. Have each instructor sign a Materials Confidentiality Agreement (found in the Administrative Documents section of this manual) before you release materials to him/her. Copyright © 2011 Environmental Careers Organization (ECO) Canada EIB Program: Implementation Guidelines for the Host Organization 3 1.8 Classroom Requirements The classroom for the course should have the following: at least one large whiteboard or blackboard (preferably two); tables and seating that allow for different student interaction patterns (individual work, pair work, small group work and whole class discussion); outlets at the front of the classroom for a laptop and LCD projector for the instructor to use; internet access for the instructor’s laptop; and a screen on which to project the LCD projector. Certain lessons require that all students have computer and internet access. For these lessons, the instructor should be booked into a computer lab. See the chart below for lessons in which the instructor requires a laptop, LCD projector and internet access, and for lessons in which the students require computer and internet access. Note: The use of PowerPoint is optional for the instructor. If the instructor chooses to use PowerPoint, he/she will require the laptop and LCD for every class. Lesson Number and Name 1.1 Socializing and Networking Skills 1.2 Professional Communication 1.3 Conversation Management 1.4 Offering Opinion, Agreeing and Disagreeing in a Professional Context 1.5 Telephone Communication Skills 1.6 Non-Verbal Communication Skills 1.7 Presentation Skills 1.8 Interview Skills 1.9 Professional Verbal Communication Case Studies 2.1 A Professional Writing Style 2.2 Formatting Written Communication 2.3 Electronic Communication 2.4 Writing a Cover Letter and Resume 2.5 Proofreading and Editing Your Written Communication 3.1 Adapting to Your Technical Audience 3.2 Note Taking Skills for Technical Writing Laptop, LCD projector and internet access required by the instructor N N N N Computer and internet access required by the students N N Y Y N N N Y N N Y Y N N Y N Y Y Y N N N N N Copyright © 2011 Environmental Careers Organization (ECO) Canada N N N N EIB Program: Implementation Guidelines for the Host Organization Lesson Number and Name 3.3 Drafting and Revising for Technical Writing 3.4 Language Errors in Technical Writing 3.5 Completing Proposals and Progress Reports 3.6 Completing Environmental Assessments 3.7 Analyzing Environmental Assessments 4.1 Understanding Canadian Culture...and Yourself 4.2 Overview of Canadian History 4.3 Overview of Canadian Geography 4.4 Overview of the First Nations of Canada 4.5 Overview of the Canadian Economy 4.6 Overview of Canadian Business Structures 4.7 Overview of the Canadian Political System 4.8 Overview of the Canadian Legal System 4.9 Human Rights Legislation 4.10 Workplace Legislation 4.11 Regional Research 4.12 Canadian Professional and Cultural Context Case Studies 5.1 Environmental Sector Terminology 5.2 The History of the International Environmental Sector 5.3 The History of the Canadian Environmental Sector 5.4 Federal Environmental Legislation 5.5 Provincial Environmental Legislation 5.6 Regional Environmental Legislation Research 5.7 The Politics of the Environmental Sector 5.8 ECO Canada 5.9 Hot Environment Topics 4 Laptop, LCD projector and internet access required by the instructor N Computer and internet access required by the students N N N N Y Y Y Y N N N N N N N N N N N Y N Y N Y N N N Y Y Y Y Y N N Y Y N Y Y N Y Y N Y Y Y Y Y Y Y Copyright © 2011 Environmental Careers Organization (ECO) Canada N EIB Program: Implementation Guidelines for the Host Organization Lesson Number and Name 5.10 The Canadian Environmental Context Case Studies 6.1 Critical Thinking 6.2 Decision-Making 6.3 Risk Management 6.4 Critical Thinking and Judgment Case Studies 7.1 Leadership 7.2 Negotiating and Building Consensus 7.3 Conflict Resolution 7.4 Teamwork 7.5 Managing Others 7.6 Participating in Meetings 7.7 Leading and Influencing Others Case Studies 8.1 Learning 8.2 Creativity 8.3 Learning and Creativity Case Studies 9.1 Time Management 9.2 Financial Management 9.3 Project Management 9.4 Planning and Organizing Projects Case Studies 10.1 A Code of Ethics 10.2 Conflict of Interest 10.3 Ethical Canadian Workplace Behaviour 10.4 Work Ethics Case Studies 11.1 Computer Applications Used in the Canadian Environmental sector 12.1 Professional Certification and Skills Upgrading 12.2 Securing Employment in the Environmental Sector 12.3 Career Night 5 Laptop, LCD projector and internet access required by the instructor Y Computer and internet access required by the students N N N N N N N N N N Y N N Y N N N N N N N N Y N N Y Y N N N N N Y Y Y N N N N Y Y Y N Y N Y N Y Y Y N N Copyright © 2011 Environmental Careers Organization (ECO) Canada Y EIB Program: Implementation Guidelines for the Host Organization 6 1.9 Information about Local Services, Workshops and Courses Throughout the course, the students will be given information about the services and workshops that you, the host organization, offer or about workshops and courses offered locally through other organizations, the Board of Education or a local college. This will occur in specific lessons in which the topics of the lessons relate directly to the services offered by the host organization or in lessons which serve as an introduction to further professional training that students should take. The coordination for providing this information to both the instructor and the students should be completed PRIOR to the start of the course. See the chart below for lessons that require information from the host organization about services, workshops and courses. Lesson Number and Name 1.1 Socializing and Networking Skills 1.2 Professional Communication 1.3 Conversation Management 1.4 Offering Opinion, Agreeing and Disagreeing in a Professional Context 1.5 Telephone Communication Skills 1.6 Non-Verbal Communication Skills 1.7 Presentation Skills 1.8 Interview Skills 1.9 Professional Verbal Communication Case Studies 2.1 A Professional Writing Style 2.2 Formatting Written Communication 2.3 Electronic Communication 2.4 Writing a Cover Letter and Resume 2.5 Proofreading and Editing Your Written Communication 3.1 Adapting to Your Technical Audience 3.2 Note Taking Skills for Technical Writing 3.3 Drafting and Revising for Technical Writing 3.4 Language Errors Technical Writing 3.5 Completing Proposals and Progress Reports Information Required from Host Organization Workshops on networking Classes on professional communication in English Classes for advanced communication in English None Workshops on telephone skills None Workshops on presentation skills Workshops on interview skills None Workshops on professional or business writing Workshops on technical writing Workshops on writing e-mails or electronic communication Workshops on writing a cover letter and resume Workshops or classes on advanced English grammar None Copyright © 2011 Environmental Careers Organization (ECO) Canada None None None None EIB Program: Implementation Guidelines for the Host Organization Lesson Number and Name 3.6 Completing Environmental Assessments 3.7 Analyzing Environmental Assessments 4.1 Understanding Canadian Culture...and Yourself 4.2 Overview of Canadian History 4.3 Overview of Canadian Geography 4.4 Overview of the First Nations of Canada 4.5 Overview of the Canadian Economy 4.6 Overview of Canadian Business Structures 4.7 Overview of the Canadian Political System 4.8 Overview of the Canadian Legal System 4.9 Human Rights Legislation 4.10 Workplace Legislation 4.11 Regional Research 5.1 Environmental Sector Terminology 5.2 The History of the International Environmental Sector 5.3 The History of the Canadian Environmental Sector 5.4 Federal Environmental Legislation 5.5 Provincial Environmental Legislation 5.6 Regional Environmental Legislation Research 5.7 The Politics of the Environmental Sector 5.8 ECO Canada 5.9 Environmental Hot Topics 5.10 The Canadian Environmental Context Case Studies 6.1 Critical Thinking 6.2 Decision-Making 6.3 Risk Management 6.4 Critical Thinking and Judgment Case Studies 7.1 Leadership 7.2 Negotiating and Building Consensus 7 Information Required from Host Organization None None None None None None None Workshops on starting your own business None None None None None None None None None None None None None None None None None None None Workshops and courses on leadership development Workshops and courses on negotiating Copyright © 2011 Environmental Careers Organization (ECO) Canada EIB Program: Implementation Guidelines for the Host Organization Lesson Number and Name 7.3 Conflict Resolution 7.4 Teamwork 7.5 Managing Others 7.6 Participating in Meetings 7.7 Leading and Influencing Others Case Studies 8.1 Learning 8.2 Creativity 8.3 Learning and Creativity Case Studies 9.1 Time Management 9.2 Financial Management 9.3 Project Management 9.4 Planning and Organizing Projects Case Studies 10.1 A Code of Ethics 10.2 Conflict of Interest 10.3 Ethical Canadian Workplace Behaviour 10.4 Work Ethics Case Studies 11.1 Computer Applications Used in the Canadian Environmental sector 12.1 Professional Certification and Skills Upgrading 12.2 Securing Employment in the Environmental Sector 12.3 Career Night 8 Information Required from Host Organization Workshops and courses on conflict resolution Workshops and courses on teamwork Workshops and courses on general management and interpersonal communication Workshops on business communication None None None None Workshops on time management Workshops on accounting and financial management Courses on project management None None None None None Workshops and courses on different computer applications None Workshops on interview skills, writing resumes and cover letters, networking and job search skills None To further optimize the success of program participants, it is strongly encouraged that the host organization integrate additional course components to strengthen students’ corporate readiness. These can be course components that the host organization already runs for other clients. If additional course components are added to the program, the overall course length, will then surpass 180 hours; however, it will utilize the success of current programs offered by the host organization. These courses might include computer proficiency courses, management and leadership courses, communications courses and/or employment search courses. Host organizations may be interested in providing sign-up sheets to additional courses during the abovementioned topics, while also integrating mandatory workshops, such as resume and cover letter writing. As the intention of the program is to provide program participants with Canadian environmental Copyright © 2011 Environmental Careers Organization (ECO) Canada EIB Program: Implementation Guidelines for the Host Organization 9 experience, program offerings utilized by the agency for employer integration are also encouraged. 1.10 Guest Speakers In some lessons it is suggested that the instructor invite a guest speaker to talk to the class about a particular area of expertise. The guest speakers are optional and are subject to the availability of an appropriate expert. The coordination of the guest speakers should be completed PRIOR to the start of the course. See the chart below for the lessons in which a guest speaker has been suggested as an option. Lesson Number and Name 1.8 Interview Skills 4.11 Regional Research 5.8 ECO Canada 5.9 Environmental Hot Topics 5.10 The Canadian Environmental Context Case Studies 7.5 Managing Others 11.1 Computer Applications Used in the Canadian Environmental sector 12.2 Securing Employment in the Environmental Sector Optional Guest Speaker A speaker from the host organization to provide detailed information on the interview skills training offered by the organization A speaker from the local area to speak about the history, geography and economy of the area A representative from ECO Canada to speak about the organization A speaker from any of the sectors represented in the hot topics or any expert in a hot topic A speaker who has taken part in an environmental assessment or a challenging environmental case study A local manager to speak about the challenges of managing others in the Canadian professional context Speaker currently working in the environmental sector to speak about the software used in the sector A representative from the host organization to talk about employment search services offered, if applicable An employee or human resources representative to speak about what they look for in an employee and what it is like to work for that particular employer. Environmental Professionals (EP) may be interested in sharing their career experiences with students. Copyright © 2011 Environmental Careers Organization (ECO) Canada EIB Program: Implementation Guidelines for the Host Organization 12.3 Career Night 10 Representatives of employers in the local environmental sector to participate in a mock networking and interview event. This is an opportunity for students to practice these skills, while also providing employers with an opportunity to interview qualified candidates for possible job openings in their organizations. 1.11 Instructor Staffing There are two options for staffing the instructors for the course. The first option is to hire one instructor who has a wide range of expertise and so can handle all of the subject matter and topics in the course. The second option is to hire a variety of instructors, each with a particular area of expertise, to handle different topics. See the chart below for the suggested instructor expertise for each topic in the course. Topic EIB 1: Professional Verbal Communication EIB 2: Professional Written Communication EIB 3: Technical Writing EIB 4: The Canadian Professional and Cultural Context EIB 5: The Canadian Environmental Context EIB 6: Critical Thinking and Judgment Suggested Instructor Expertise Excellent verbal communication skills Strong understanding of the English language A solid knowledge of communication patterns and strategies. Excellent written communication skills Strong understanding of the English language A solid knowledge of written communication formats, patterns and strategies Excellent written communication skills Strong understanding of the English language A solid knowledge of technical writing, including writing style, document types and document formats Knowledge about what culture is, the forces that shape it and how to analyze and understand it Knowledge about Canadian history, geography, aboriginal history, the Canadian economy, the Canadian political system, human rights and workplace legislation A strong understanding of the Canadian environmental sector, including policies and regulations and employment Experience teaching using scenarios and/or case studies A basic understanding of the key techniques for Copyright © 2011 Environmental Careers Organization (ECO) Canada EIB Program: Implementation Guidelines for the Host Organization EIB 7: Leading and Influencing Others EIB 8: Learning and Creativity Topic EIB 9: Planning and Organizing Projects EIB 10: Work Ethics EIB 11: Computer Proficiency EIB 12: Building Your Career 11 critical thinking, decision-making and risk management Experience teaching using scenarios and/or case studies A basic understanding of current leadership theory and Canadian leadership norms An understanding of the philosophy behind Canadian adult education and professional development An understanding of how innovation and creativity are perceived in the Canadian work context Suggested Instructor Expertise An understanding of or experience in project management An understanding of the Canadian professional culture for work ethics Experience teaching using scenarios and/or case studies Ability to discuss the different computer applications used in the Canadian environmental sector A strong understanding of the environment sector labour market and employment requirements Additionally you are looking for the following characteristics and/or experience: experience working with internationally trained professionals an understanding of what it takes to be successful in the environmental sector an ability and willingness to communicate directly and clearly about behaviour that will make students successful or unsuccessful in the Canadian professional culture an ability to model at all times the behaviour that will make students successful in the Canadian professional culture (including dress, hygiene, posture, communication style and interpersonal skills) good classroom time management skills and an ability to teach according to tight timeframes disciplined teacher talk so that teacher talk is not excessive and/or irrelevant good classroom organization skills ECO Canada reserves the right to approve all instructor appointments. As part of the hiring process, please ensure that your instructors sign a Materials Confidentiality Agreement prior to receiving any course materials. 1.12 Instructor Training Copyright © 2011 Environmental Careers Organization (ECO) Canada EIB Program: Implementation Guidelines for the Host Organization 12 In order to train your instructors to teach the course you will need the following materials: a computer an LCD projector the Train-the-Trainer PowerPoint (included in the Instructor’s Guide) one copy of the Instructor’s Guide per instructor one copy of the Student’s Guide per instructor. To complete the instructor training, work through the PowerPoint and follow the instructions provided in the notes section for each PowerPoint slide. The instructor training will take between 1.5 and 2 hours depending upon how many questions the instructors have. 2.0 Course Delivery At the start of the course, please provide the instructor with an attendance list and a student contact list. Please maintain regular communication with the course instructor throughout the course delivery. Communicate about the following: any students who have been absent, either with or without notice any students who seem to be struggling with the course material information about local services that the instructor needs to provide to students guest speakers any issues with the classroom and/or facilities access to computers for the students and/or instructor. 3.0 Course Wrap-up 3.1 Course Evaluations At the end of the course, please provide students with the opportunity to evaluate the course and the instructor. Please use the following procedure to complete the evaluations: 1. Use the evaluation forms provided. 2. Instruct students to NOT write their name on the form. All evaluations should be completed anonymously. 3. Have the instructor select a student to collect the evaluation forms when all students have completed them and put the forms in an envelope. 4. Have the instructor leave the room while students are completing the evaluations. Keep a copy of the evaluations at your location. Send the originals of the evaluations, along with the course attendance records and the materials feedback forms, to ECO Canada at: ECO Canada Suite 200, 308 - 11th Avenue SE Calgary, Alberta, Canada T2G 0Y2 Copyright © 2011 Environmental Careers Organization (ECO) Canada EIB Program: Implementation Guidelines for the Host Organization 13 3.2 Certificates Upon the successful completion of the program, provide each student with a Certificate of Completion. The template for this certificate is available through ECO Canada at immigration@eco.ca. Copyright © 2011 Environmental Careers Organization (ECO) Canada