INTERNATIONAL INSTITUTE OF HEALTH MANAGEMENT RESEARCH DELHI Appraisal of Save A Mother –Effective Social Persuasion Platform (ESP) in Amethi, UP, India IIHMR 2012 Page | 0 International Institute of Health Management Research (IIHMR), Delhi- India IIHMR, Delhi is an institution dedicated to the improvement in standards of health through better management of health care and related programmes. It seeks to accomplish this through management research, training, consultation and institutional networking in a national and global perspective. IIHMR Delhi Study Team Sector 18A Plot no3 Anupama Sharma Dwarka Dr. L P Singh Delhi-110075 Shikha Bassi Iihmrdelhi.org This report may be freely reviewed, quoted, or translated, in full or in part, provided the source is acknowledged. The information and views expressed in this document may not necessarily reflect the views of the IIHMR Delhi Page | 1 Contents Page No Acknowledgements .............................................................................................................................................. 3 Abbreviations ......................................................................................................................................................... 4 List of Figures…………………………………………………………………………………………………………………5 Executive Summary.............................................................................................................................................. 6 1 Introduction ........................................................................................................................................................ 8 1.1 Background……………………………………………………………………………………………………8 1.2 Objectives………………………………………………………………………………………………………9 2 Methodology..................................................................................................................................................... 10 2.1 Sampling Methodology………………………………………………………………………………….10 2.2 Sample Size………………………………………………………………………………………………..…10 3 Findings .............................................................................................................................................................. 11 3.1 In-Depth Interviews……………………………………………………………………………………...11 3.2 Focus Group Discussions…………………………………………………………………………...….20 3.3 Key Information Interviews…………………………………………………………………………..22 Chapter 4 Summary .......................................................................................................................................... 27 Chapter 5 Recommendations ........................................................................................................................ 28 Annexure……………………………………………………………………………………………………………...………29 Page | 2 Acknowledgements Appraisal of Save A Mother –Effective Persuasion Platform, Maternal Health Interventions under Rajiv Gandhi Mahila Vikas Pariyojna (RGMVP) in Amethi, UP, India was successfully completed due to the efforts and involvement of numerous organisations and individuals at different stages of the study and we wish to acknowledge their contribution. First of all I wish to thank Dr. Shiban Ganju , founder, Save A Mother Foundation and Chairman of Atrimed Pharma, Bangalore for granting a opportunity to conduct this study. We are also extremely grateful to the Save A Mother staff for their co-operation and facilitation at village levels. We are particularly grateful to Shri Anoop Pant, Project Manager of SAM-ESP and Shri Brijraj Yadav , field facilitator for all their assistance in carrying out the field work at Amethi district. Appreciation is also expressed to Ms. Shikha Bassi who provided administrative support during the development of study tool. The study would not have been conducted without support of Mr. Vikas Goel, finance in charge at IIHMR and Mr. Sujaram administrator at IIHMR. Extensive discussions were held during the study with district health officers, block health officers, Swasthya Sakhi’s, ANM, and Pradhans of Amethi at various stages of the study. We acknowledge the efforts of those officials and express our deep appreciation for their enthusiasm and active participation. This acknowledgement cannot be concluded without expressing appreciation to the respondents, including the families of household and community members for their tremendous patience and support without any expectation from the study. Page | 3 Abbreviations ANM Auxiliary Nurse Midwife ASHA Accredited Social Health Activist AWW Anganwadi Worker CHC Community Health Centre CLA Cluster Level Association FGD Focus Group Discussion KII Key Informant Interview MIS Management Information System PHC Primary Health Centre RGMVP Rajiv Gandhi Mahila Vikas Pariyojna SAM Save A Mother SC/ST Scheduled Caste/Scheduled Tribes SHG Self Help Group SS Swasthya Sakhi Page | 4 List of Tables & Figures No Title Page No Table 1 Sample Size at the Study site 10 Figure 1 Unmet Need for Family Planning 12 Figure 2 Birth Spacing 12 Figure 3 Women in Reproductive Age Group 13 Figure 4 Source of Drinking Water 14 Figure 5 Safe Drinking Water Practices 14 Figure 6 Access to Transport at the Time of Delivery 16 Figure 7 Burden of Transport Cost during Delivery 16 Figure 8 Reasons for Facility Based Delivery 17 Figure 9 Positive Factors Associated with Facility Based Delivery 18 Figure 10 Reasons for Availing ANC 19 Figure 11 Women Delivered in 2011 19 Page | 5 Executive Summary This study Appraisal of Save A Mother –Effective Persuasion Platform, Maternal Health Interventions under Rajiv Gandhi Mahila Vikas Pariyojna (RGMVP) in Amethi, UP, was carried out after extensive preliminary fieldwork prior to submission of the proposal. In conjunction with specialists, the final proposal was developed and Amethi was selected as it was the first place of intervention. The study focused to process related outcomes on awareness and behavior change. The key parameters considered were resource mobilization by community for maternal health, improved health seeking behaviour, improved hygiene practices within households, improved coordination among different health workers at village level. The study consisted of a combination of quantitative and qualitative methods. The quantitative methods included survey of women in reproductive age group and qualitative methods involved focus group discussions, key informant interviews with medical officers, SAM staff, ground level health workers and project manager. The selected blocks were Shahgarh, Sangrampur, Gauriganj and MusafirKhana. Sample of 27 women in reproductive age group was chosen for indepth interviews, 50 for FGD’s and 31 men for FGD’s. 4 ANM’ s, 5 ASHA’s, 5 Swasthya Sakhi’s, 4 Gram Pradhan’s, 1 Office manager, 1 Project manager and 3 Medical Officers were chosen for Key Informant Interviews. The key findings of the study emerge from several components of the study. Swasthya Sakhis are seen as a major source for dissemination of information on health issues such as womens’ health in general, health and hygiene, maternal health, and have thus led to improved health and hygiene practices. FGD’s and interviews findings shows the impact of Swasthya Sakhi initiatives with improved institutional deliveries, immunizations and utilization of health facilities. The greater shift is seen in universalization of facility based delivery with improved access to transport and finances through community support and SHG. The interviews with health workers highlighted the existing close knit working Page | 6 relationship between AWW, ANM, ASHA and Swasthya Sakhi for improving women and child health. The study also brought the correlation of womens’ health with social development to the limelight. The Swasthya Sakhi program being a component of SHG in RGMVP demonstrated that women with improved financial security, improved power relationships within household and society, enhanced awareness on health, increased contribution in household decision making along with men and acceptance by men and recognition to women, has brought remarkable change in health status and as well as in overall development of villages. It is imperative to carry out several such studies in other districts where the programme has been running successfully for the past 3 years. There is a strong need to recognize Swasthya Sakhis in the health system for their crucial role in tracking women’s health status at a household level. Credit to their work through MIS at PHC and CHC level in addition to ASHA and ANM is vital for the continued success of the project. The data management system at SAM needs to be strengthened along with adoption of scientific methods for analysis such as conducting base line studies to monitor the progress. Emphasis on bringing awareness on family planning is equally important to bring the maternal mortality to lowest levels apart from other factors. In order to bring change at policy and programme level with improved resource allocation, it is utmost required that the voices of Swasthya Sakhis and women are heard by bureaucrats, far beyond their community, Page | 7 1. Introduction 1.1 Background Save A Mother Foundation (SAM) under Rajiv Gandhi Mahila Vikas Pariyojna (RGMVP) started working in Amethi, Raebareli area in March 2008 with a mission to reduce maternal mortality by 92% and neonatal mortality by 66% in about 900 villages around Sultanpur in UP. The foundation created a Effective Social Persuasion Platform (ESP), leveraging village health volunteers called Swasthya Sakhis to spread health literacy awareness in their villages, to keep track of each pregnant woman in their villages and connect them to public health facilities. The foundation introduced two Swasthya Sakhi (female health volunteers) per village. Swasthya Sakhi is one of the members in a Self Help Group (SHG). SHG is a group of poor rural women working as a community at a village level. Each SHG consist of 10-20 women addressing issues of financial inclusion, healthcare, livelihoods, education and the environment. The SHG comprise of a President, Treasurer, General Secretary, Samuh Sakhi, Swasthya Sakhi, book keeper and members. SHG working as community institutions help women access their basic rights and entitlements, linking them to existing state and non-state structures and resources, like the Mahatama Gandhi National Rural Employment Guarantee Scheme (MNREGA) and the National Rural Health Mission (NRHM), amongst others. 10-20 SHG’s constitute Cluster Level Association or Village Organizations (VOs) at village level representing 150-200 poor families. CLA in turn forms Block Level Association (BLA) or Block Organizations (BOs) representing 5,000 to 7,000 women. Page | 8 Page | 9 Block Level Association (BLA) CLA SHG 1.2. CLA CLA CLA CLA SHG Objective: The purpose of this evaluation is to validate the processes and procedures undertaken by Save A Mother and to assess their effectiveness in reducing maternal mortality in Amethi district 1.2.1. Specific Objectives: 1. To find out the awareness level among women on maternal health 2. To understand the knowledge attitude and practices for maintaining hygiene at household level 3. To evaluate the awareness level of beneficiaries on Save A Mother interventions 4. To evaluate the awareness level of health workers on Save A Mother interventions at all tiers of health system Page | 10 5. To assess the community awareness on various health schemes 6. To evaluate the extent of community support for transportation during delivery 7. To assess the health seeking behavior change for maternal health services since inception of project Swasthya Sakhi 8. To find out the impact of self help group on women status in the society 2. Methodology 2.1 Sampling Methodology A cross sectional study using qualitative survey was carried out with key stakeholders. The Core Study Committee (CSC) will use three qualitative techniques: 2.1.1. Indepth Interviews: To understand health seeking behaviour change, interviews with mothers with at least one surviving child under 5 years of age were conducted 2.1.2. Key Informant Interviews: such as Sakhi, ANM, ASHA, Medical officers from CHC, Sarpanch, etc. 2.1.3. Focus Group Discussion: In order to understand the dynamics and issues pertaining to health and utilization of health services, discussion were conducted among married women (15-49 years) 2.2 Sample Size Using purposive sampling technique and considering Percentage of women (aged 15-49) who received full antenatal care (ANC) check up as performance indicator, Amethi is chosen for survey as ANC coverage in Sultanpur is 5.2%, compared to highest value of 10 % in other districts (DLHS-3). Four blocks were chosen namely Shahgarh, Sangrampur, Gauriganj and Musafir Khana for the survey; and 5 villages Page | 11 in corresponding sub centre were selected from all four blocks. The sample size is summarized in Table 1 Table 1: Sample Size at the Study site Method At a village level At Block Level 27 0 5 groups (50) 0 5 groups (31) 0 ANM 4 0 ASHA 5 0 Swasthya Sakhi 5 0 Gram Pradhan 0 4 Office Manager 0 1 Project Manager 0 1 Medical Officers 0 3 In-depth Interviews Women Focus Group Discussion among Married Women (15-49 years) Focus Group Discussion Married men (15-49 years) Key Informant Interviews For conducting data analysis SPSS 16.0 and Microsoft excel was used. 3. Findings 3.1 In-Depth Interview Key Findings: 3.1.1. Awareness on women health issues The selected 27 women for in-depth interview have given birth to their youngest child 2-4 years ago (82%). 89% of these women received information about ANC. The average age of mothers at the birth of their first child varies from 18yrs (25th percentile) to 22 years (75th percentile); however 7% reported age less than 15 years. Maternal health education has been received by 86% of the women, mainly Page | 12 from Sakhi (64 %), Asha (7%) and 10% from both. Almost 52% of women were satisfied with current number of children having an average gap between children 2-3.5 years (74%) in contrast to 92% reported no adoption of permanent method of family planning. Figure 1. Unmet Need for Family Planning Figure 2: Birth Spacing Page | 13 Figure 3. Women in Reproductive Age Group 3.1.2. Hygiene: Knowledge, Attitude and Practices Page | 14 Almost 85 % of women have no sanitation facility at home and 65% defecate in open field or behind bushes. Only 11% reported toilet being build under government scheme within the household. Majority of women have access to drinking water either to hand pump (71%) or to piped water facility (21%). However 44% of women reported open well as source of water. Some women (14.3%) reported shortage of water too. Many women either cover the water (64%) or boil it (21%) to ensure water is safe for drinking. 96% of women wash hand with soap before eating and after defecation and 82% of women confirmed that they have received information on hand washing. Most of the women received information from Sakhi (63%) and ASHA (7%), rest being neighbor combined with Asha and Sakhi. Figure 4. Source of Drinking Water Figure 5. Safe Drinking Water Practices Page | 15 3.1.3. Awareness on Save a Mother interventions among the beneficiaries and health providers Maternal health education is received by 85.7% of the women, mainly from Sakhi (64 %), Asha (7%) and 10% from both, including information received for hygiene. This confirmed the high awareness level among women. About 95% of women reported Asha or sakhi visit during their last pregnancy. Women also stated that presence of samuh (SHG) in village has played significant role in generating health awareness. Around 70% of women confirmed being part of SHG as a member and attending monthly meetings. 75% of women were also able to restate the fact that presence of SHG has enhanced status of women in society. 3.1.4. Community Involvement and Participation 1. Community Awareness about Health Schemes Page | 16 89% women were aware of JSY, including 78% who were JSY beneficiary and have received the amount. Women mentioned Sakhi , CLA meeting and SHG meeting as a source of information for government run schemes. 2. Community Mobilization for Transport and Finance during Delivery A fraction of the women reported receiving help from Sakhi (4%) and Asha (21%) during pregnancy for arranging transport. Women reported being self sufficient to gather help from either neighbor or from family during labor pain. Majority of women (67%) self financed the travel to nearby facility during labor. Figure 6. Access to Transport at the Time of Delivery Page | 17 Figure 7. Burden of Transport Cost during Delivery 3.1.5. Perception about facility based delivery Saving a mother’s life (43%) and good service (29%) at health facility were the prime reasons cited by women for delivering their youngest child at the facility. The facility being clean and saving mother’s life were most common factors over home based delivery. 89% of women will prefer delivery at health facility for next pregnancy. 55% of women stayed beyond 24hours post delivery, however 15% stayed for less than 2 hours. 96% of women rated their experience as good. Women in group discussion confirmed the similar reasons for preferring facility based delivery. Page | 18 Figure 8. Reasons for Facility Based Delivery Page | 19 Figure 9. Positive Factors Associated with Facility Based Delivery 3.1.6. Health Seeking Behaviour Change since the Inception of Project Since 68% of the women interviewed gave birth in 2011, more than 89% of them were anganwadi beneficiary, 93% received ANC and out of all women respondents 60% of them cited knowing their health as well as fetus status were key reasons for receiving ANC. 93% of women confirmed that hygiene awareness given by sakhi were useful and is applicable in daily routine. Page | 20 Figure 10. Reasons for Availing ANC Figure 11. Women Delivered in 2011 Page | 21 3.2 Focus Group Discussions 3.2.1. Focus Group Discussions with women The group discussions with 50 odd women interestingly highlighted that male participation and awareness on womens issues has improved drastically in the past few years. They narrated that nowadays men at household are extending support in daily chores such as cleaning, taking care of children and especially during pregnancy on diet and nutrition, including motivating for regular ANC and facility based delivery. On asked about what are other significant cultural change has taken place, almost all women coherently narrated the story on how the unhealthy practices responsible for post delivery complications and poor health were eliminated to large extent in many villages. The practices highlighted were Sauri pratha where women were not allowed to leave room for 21 days post delivery and child breastfed for the first time only three days after birth; practice of using veils to cover face and other body parts; custom of dowry in marriage; child marriage; discrimination for son and caste discrimination has reduced drastically. Women also identified that powerful network with women across villages through SHG has generated significant level of health related awareness and that is responsible for behavioral change like seeking medical care during sickness such as cough, cold, and fever. When asked about hygiene in their village, some of the women pointed out the required need for adequate and functional sewage system in their villages, However they agree that the situation is lot better than what it used to be five years ago. Women cited many examples of cleanliness drives initiated by women themselves from time to time in their villages; this has even motivated the village cleaners to perform his duties. Each woman reaffirmed the strong association between womens’ improved health statusformation of SHG. and the presence of Swasthya Sakhi. In continuation, mothers stated that many changes in traditional practices have occurred at village level after formation of SHG which was earlier hindering their access to financial as well as non-financial resources. Page | 22 3.2.2. Focus Group Discussions with Men The discussions with group of men gave the credit to presence of SHGs for improved status of poor as SHG’s have acted as a social pressure group to ensure that the benefits of government schemes, including JSY, are passed on to the actual beneficiary in a transparent and expeditious manner. This has thereby resulted in better acceptance of SHGs at the village level at least in the middle and lower economic strata of households in the villages. Men also articulated that the Swasthya Sakhi’s have been instrumental in connecting the community with health workers and health facilities in the village level which has resulted in better utilization of healthcare facilities. Men also added that there has been a steady progress as far as health and hygiene related practices are concerned at the community level. A landmark change has been seen in seeking and accepting ‘healthy’ health practices. On being prompted about recent changes in health care vis-à-vis community and the beneficiary, the responses included a big increase in opting for institutional deliveries, immunizations and utilization of health facilities for general health problems. Other changes included a major shift in hygiene and hygienic practices at the individual household and community level. Another landmark change has been observed in the form of participation of women in health and economically productive activities as per the participants in male FGDs. As many as 80% men are comfortable in their female family member going out and participating in health and economic related activities. They have accepted the fact that women are equally responsible and powerful when it comes to issues related to health education and general development of the family. Men have become receptive to accompany women to health facilities and meeting venues as and when required. On being asked the reasons for this fundamental shift in the attitude of the men toward their women in the participation in activities, the men responded in unison that this has been made possible due to presence of programs and activities of Rajiv Gandhi Mahila Vikas Prayajona (RGMVP). The RGMVP has provided women and thereby to the families, an avenue for developing social networks and raising socio capital at the local level. The micro finance activity has been able to identify and Page | 23 therefore help generate self-sustaining employment for the poorest of the poor in each village. The impact of RGMVP was felt as inversely proportionate to well being of the family. Another area where a change has been noticed is regarding proactive approach of the community towards immunization, vaccination and utilization of ICDS services. As per the men participating in FDGs, the villagers now demand services rather being approached by the health workers. However the change is still yet to come as far as healthy living is concerned. At least half of the participants in focus groups were of the opinion that the incentives meant for pregnant women, lactating women as well as adolescent girls in the form of supplementary nutrition and money are actually being utilized by the entire family. In reality, the supplementary nutrition becomes complementary nutrition for the entire family. Though the money received for institutional delivery is meant for the mother’s health, the ‘healthy’ food brought for women is consumed by entire family thereby diluting the focus from woman who has just delivered. Finally the community was very positive about the changes in the hygiene practices at the village, family and individual level. As per the community, people now wear clean clothes, keep household and surrounding clean and take care of their menstrual hygiene in a much better way then they used to 10 years ago. 3.3 Key Information Interviews 3.3.1. Medical officer During the appraisal visit, it was possible to meet 3 Medical Officers/Senior Medical Officers in the project area. Each Medical Officer was incharge of a PHC, CHC and district hospital. During general discussions, it was observed by the group that there has been a general improvement in utilization of public health facilities in the last 5 to 10 years. In particular, changes have been observed in the form of an increase in immunization, vaccinating women and adolescent girls, increase in institutional delivery and general hygiene. However on the flipside, the motivation level of the community towards institutional deliveries and family planning methods is still sub optimal and there is scope of improvement in the same. Page | 24 Although most Medical Officers have heard about Rajiv Gandhi Mahila Vikas Pryojana (RGMVP), however they were not aware of their activities at the village level. They did not know about self help group or community based workers like Swasthya Sakhi. They attributed the change in utilization of health facilities to the grass root level workers like ASHA, AWW and ANM. Only the MO of the PHC was aware of his ANM going and attending the SHG meetings and advocating issues related to health and hygiene. 3.3.2. ASHA The Accredited Social Health Activist (ASHA) has been introduced under national NRHM as a village level link worker with specific goal to make people understand the importance of health practices and motivate them to utilize them. It was possible to meet ASHAs during the visit. On an average, ASHAs are married women in their 30s and have 1 to 3 children. An ASHA will have oversight of a population anywhere between 1000 and 1500 depending of her area of occupation. All of them were aware of SAM-ESP and its initiatives. Depending on the village visited, the project has been in operation for 1 to 3 years. According to ASHAs, the initiative includes samuh (SHG) which has various sub committees to deal with issues pertinent to people living in the village. ASHAs have been working in close contact with Swathya Sakhi (SS) on health and hygiene related issues like ANC, NC, PNC, immunization and promoting early breastfeeding for colostrum to the newborn among other activities. According to them there has been a remarkable increase in number of institutional deliveries in the last 2 years. According to them, this change has happened as a result of both increased awareness, felt need for institutional deliveries a\nd financial incentive being provided by the govt. to the women delivering at the health facilities. All of them are aware of health related meetings conducted by SSs in their respective areas. All the ASHAs reportedly attend these meetings on regular basis and supplement skills of SSs in providing information to community on health and health related issues. All of them were unanimous in admitting SAM staff has strengthen linkages between community and health facilities like sub centers and PHC by ensuring better Page | 25 coordination which leads to better use of healthcare facilities and services provided there. Besides health, they were also aware of other activities of SHG such as promoting savings at household level, financial assistance to poor women thereby leading to poverty alleviation. On a general note, all ASHA noted that there have been fundamental changes in the way rural people live in the last 5 to 10 years. A noticeable change has been seen in cleanliness and thereby in reduction of disease prevalence. Another area a major change has been noticed as a result of SHG is in attitude of men who are now more open to their women leaving the house to participate in community meetings as well as financially productive activities. Women, by bringing information on health and healthy practices and financial inputs from SHG have been able to win confidence of male members and therefore positioning themselves as an equal partner in household and household related decisions. 3.3.3. Gram Pradhans During the visit, it was possible to meet 4 out of 5 Gram Pradhans (or their spouses in case of women gram pradhan being in place). It was interesting to note that though there is a provision of women Gram Pradhans in some of the villages, with exception of 1 village where woman Gram Pradhans was actually acting like one, in other villages it was Pradhan Pati (The husband of Gram Pradhans) who actually excerises also the power of Gram Pradhans and perform all the duties of Gram Pradhans. All of them felt that womens place in the society has undergone a major change in their area in last few years. Most of them gave credit to the presence of SHG and CLA cadre in their village for ushering this change. Women place in the society, as per Gram Pradhans, has been enhanced and recognized in the society. Men initially felt threatened by this change but appreciation is fast evaporating. Women have been able to bring new knowledge and financial security and stability to the family and the society and have thereby strengthened their place in the society as well. As per them the SSs have been instrumental in connecting people with health services, health facilities and health workers. The coordination between ASHA, SS and ANM has actually worked very well in these villages. All of them Page | 26 agreed that though there is progress in utilization of health care and hygienic practices there is still scope for improvement of the services. Better sewerage system, better health infrastructure in the villages are some of the issues’ that still need attention. 3.3.4. ANM During the visit it was possible to meet 4 ANMs. All of them were aware of Save A Mother Effective social Persuasion Platform (SAM-ESP). As per ANMs the SSs meet children, women and other adolescent girls in the villages and educate them about healthy living and healthy practices. They motivate people for better institutional delivery, communicate the benefits of utilizing health services and facilitates beneficiaries visit to health centre. Most of the ANMs have attended meetings of Swasthya Samuh (Health committee of self health groups). Though the frequency of attending the meeting by ANM varies from monthly to quarterly, the agenda of these meeting, as recalled by ANMs, included the timing of the vaccination, TT, IFA tablets, healthy nutrition and family planning. Some of them also recalled discussion of hygiene and hygiene practices during the meeting that they attended. As per ANMs they work in close coordination with SSs on connecting people to health facilities for ANC institutional delivery, post natal care and immunization of children. As per the ANMs the woman in the villages understands importance of healthy and hygienic living. Though most of them actually lead a more healthy and hygienic life than 10 years ago. Some of them still continue with age-old practices like home delivery, introduction of complementary feeding during exclusive breast feeding period and immunization. As per ANMs the SAM staff has strengthens the linkage between community and health facilities by motivating people and facilitating there travel to health facilities. As per them both ASHA and SS, being from the community, are more effective in motivating people for utilization of health facilities. Some of the ANMS mentioned about increase in number of children turning up for immunization on vaccination days, near universalization of institutional deliveries. Another change noticed by ANMs was that people now actually asked for services rather than being provided services by the providers. The credit for this, as per ANMs, goes to ASHA and SS who have been instrumental in bringing about this change. Page | 27 3.3.5. Swasthya Sakhi: The Swasthya Sakhi (the health friend, SS hereafter) is a village level or SHG level worker who has played a pivotal role in the project. All the SSs have initially been trained for a period of three days. She has been the change agent who has ushered in a change at the commune or SHG level. She enjoys a great rapport with the women in reproductive age group and is an informal friend and a confide date. She is normally first stop for the pregnant women and their window to the services available in public domain and otherwise. The uniqueness and success point of this change agent is her umbilical relation with the local Self Help Group where she is a key member. She not only brings in a window of opportunity for other avenues like savings and agriculture but is also a connecting link with the other health workers at the village level like ASHA, AWW and ANM. These grassroots level workers then connect potential beneficiaries with available services. All the SSs met were in their mid twenties to mid thirties, knowledgeable about their work, had great communication skills and most importantly available to the village women for help beyond their routine call of duty. As a result, they have actually been able to act as a real sense change agent in incorporating healthy habits like feeding of colostrums incase of new born, exclusive a breast feeding and consumption IFA tablets, etc. Besides this there has been a link between a potential beneficiaries and health services. The areas where SSs have been able to make difference include, improved utilization of ANC and near universalization of Institutional deliveries. Though the monitory benefits of JSY have also made significant contribution in improving the institutional deliveries, the preparedness of community has also largely been phenomenon. They have also been able to act as a ‘pressure group’ for local level service providers and in social reforms at the community level. Some of the examples of the improvement in service delivery will be full payment of JSY money to the beneficiary, availability of AWW, ASHA and ANM at the village level and the socialist being member of the self health group and CLA. SSs have been catalyst in leading the campaign against alcohol, tobacco and women abuse at the local level. They have not only been able to sensitize Page | 28 community about services but also have been instrumental in insuring that services are actually provided to intending beneficiaries. Another area of focus of SSs has been hygienic practices. They have been able to inculcate healthy hygienic habits like washing hands with soap after defecation, before and after meals each and every times. Being asked to sum up their contribution in the project they echoed that they have been able to bring women at the level of man in the society. There approach is more holistic and the SHG network support have added to her credibility. 4. Summary 4.1 Health Awareness and Practices Swasthya Sakhi has been major source for dissemination information on health issues such as women health in general, health and hygiene, maternal health. More than 64% of women credited Sakhi for providing the information in all the domains. Using the information in their benefit, majority of women (90%) were anganwadi beneficiaries, has received ANC and also has availed JSY benefits. It has become universal to have soap available for washing hands at every household level and hygiene practices has improved at individual, household and at village level since past 5 years. The paradigm shift is seen in behavior from health workers delivering services to exercising demand for services at village level. 4.2 Utilization of Health Services Institutional deliveries, immunizations, utilization of health facilities has improved drastically as echoed by medical officers, ANM, ASHA, gram pradhan and SS in past 5 years. However the adoption of family planning methods is very poor as low as 93% of women satisfied with current number of children hasn’t adopted any method, hence has large scope for improvement. The amount received for institutional delivery is still far from reaching to actual beneficiary as in most of the cases it is being utilized to meet the household expenses. In almost all the cases transport is arranged by women during delivery and this could be one challenge in accessing the services. All women rated their experience as good during the stay at facility either public or private, however some percentage of women stayed less than 2 hours post delivery. Page | 29 4.3 Coordination among Health Workers All the village level workers such as ASHA, ANM , AWW work closely with SS for keeping updates on women status, for reaching to beneficiaries and providing preventive services to women and children. The close connection invariably helps in spreading awareness on various other health issues too. Most of the time the platform used for IEC activities is SHG or CLA meetings. 4.4 Role of RGMVP in Improving Women Social Status RGMVP has been active since past 10 years and has contributed immensely for bringing upliftment of women in the society. Introduction of SS through SAM-ESP model is a recent intervention in the SHG, in some villages SS is formed in past two years where as in others she is working since 3 years. The health status of women being directly linked to social status, has successfully worked hand in hand. The improved financial security, improved power relationships within household and society, enhanced awareness on health, women increased contribution in household decision making along with men, men acceptance and recognition to women has brought remarkable change in health status and well as in overall development of villages. 5. Recommendations 5.1 Recognition to Swasthya Sakhi in the health system SS being active member of SHG play crucial role in tracking each women health status at a household level. A village has two SS who maintains record of woman activities related to health and this database comes handy to ASHA and ANM for tracking pregnant women or vaccination dropout rates. This significant voluntary contribution of SS for generating demand for services is not recorded at any level of public health system. The medical staff at PHC level is aware of her initiatives and hard work but the second and third tier is totally unaware of her presence. The MIS at PHC and CHC level could include her name in addition to ASHA and ANM, such as in case of women availing all 3 ANC’s, successful institutional deliveries, children with full vaccination, etc. This will boost her morale and it will be deemed appropriate to credit her hard work and perseverance towards women heath. Page | 30 5.2 Surveillance and Data Monitoring The manual data maintained by SAM on training records, maternal mortality, ANC coverage, institutional deliveries is more so complete. However, the block level situational analysis before inception of SAM-ESP is not available and thus difficult to deduce the level of improvement in women health in past couple of years. The scientific analysis and support to the results would be tricky in absence of a baseline study, hence would recommend the same before initiating any new health intervention at local level. At the same time due to convergence of many overlapping government run programs on women health make the SAM-ESP success difficult to quantify, henceforth establishing a robust MIS system in the form of electronic data could be helpful in bringing out the analysis of work done so far at ground level. 5.3 Family Planning and Maternal Health All the 4T’s of maternal mortality, Too many, Too early, Too close and Too late play important role. May women have still two T’s that is Too many and Too early which could be responsible for high maternal deaths. Many women expressed satisfaction with current number of children but haven’t adopted any method. There is huge unmet need and since not much significance is given on promoting family planning methods at village level, SHG could be a good platform for promoting spacing and permanent methods of family planning. 5.4 Advocacy In order to bring change at policy and programme level with improved resource allocation, it is required that the voices of SS and women are heard far beyond their community. This can be initiated through meetings or round table discussion on a monthly or quarterly basis or through campaign, hence should be integral component of any health intervention. Page | 31