COOPERATIVE EDUCATION APPLICATION FORM BRAMPTON CIVIC HOSPITAL Non-Clinical Placements – 2015 Semester 2 We are pleased to offer an exciting opportunity for high school students delivered through a unique partnership between the Dufferin-Peel Catholic District School Board, the Peel District School Board and William Osler Health System. Students will be working in an office environment within the hospital with limited patient interaction. They will be interacting with hospital employees, visitors and volunteers depending on their placement. General Information Students must be 16 years of age or older at the start of their co-op placement. A positive attitude, punctuality and commitment to placement are essential. During the interview students should be prepared to talk about what they hope to gain from their hospital experience as well what they have to offer the hospital clinic they may be working in. Students will be required to have their doctor complete a medical form and have a 2-step TB test completed BEFORE they begin their co-op placement. Placements Available For Semester 2 2015: (see attached descriptions on the following pages) Volunteer and Community Resources (1 full time position at Brampton Civic - will consider 0.5 students) Finance (2 full time positions available at the Airport Road location) Occupational Health (3 full time positions available – will consider 0.5) Diagnostic Cardiology Clinic (1 full time position available – will consider 0.5) Diversity Services (l half day position available) Hospital Customer Service (1 full time position available- will consider 0.5) Data Analysis/Gift Shop Business (1 full time position – will consider 0.5) Gift Shop (1 full time position available – will consider 0.5) Students will: be provided with a generic hospital identification badge/parking card and the use of a day locker(excluding the Finance position) be required to wear a current school photo ID badge be required to purchase a co-op t-shirt for $15.00 to be worn at all times during their placement (excluding the Finance position) attend a hospital orientation not be allowed to begin their placement until all the necessary medical history forms and TB, tetanus, diptheria, polio, and rubella shots are completed and documented. This medical information will be forwarded to the students, after acceptance for placement, and must be submitted to the hospital before their placement begins Brampton Civic Hospital Co-op Placement Staff Contact: Senior Coordinar, Volunteer & Community Resources Alexandra.Srdoc@williamoslerhs.ca 905-494-2120 ext 58332 2 NON CLINICAL CO-OP PLACEMENT POSITION DESCRIPTION TITLE: Volunteer and Community Resources Co-op Student DEPARTMENT: Volunteer and Community Resources REPORTS TO: Volunteer Resources Staff TIME AND PLACE: Monday to Friday, during business hours; Half day or full day students accepted. Located in the Volunteer and Community Resources office at the Brampton Civic Hospital PRIMARY FUNCTIONS: General Administrative / Receptionist Duties. RESPONSIBILITIES: 1. To provide office assistance to the Volunteer and Community Resources staff 2. To assist with receptionist duties (particularly over the lunch hour) 3. To answer the telephones 4. To welcome volunteers and visitors 5. To assist with inquiries about volunteering 6. To distribute volunteer application forms 7. To assist with photocopying, filing and other administrative duties 8. To assist with distributing supplies throughout the hospital to volunteers 9. To learn key volunteer placement areas and fill in shift if the volunteers are absent (Lobby Connections, Emergency Connections) 10. To help monitor attendance of student volunteers 11. To assist at orientation of new volunteers 12. To assist with the intake process of new volunteers i.e. position description, sign in procedures, uniforms etc. 13. Other duties as assigned QUALIFICATIONS Strong customer service and people skills Strong communication skills, both written and verbal Strong work ethic; ability to work independently and problem solve Must be detail oriented, conscientious, mature, display professional appearance Proficient in computer skills: Excel and Word programs etc. TRAINING: General co-op orientation provided by VCR staff’ Training on specific co-op duties will be provided by VCR staff ON THE JOB SUPERVISION: Supervision provided by Volunteer and Community Resources 3 NON CLINICAL CO-OP PLACEMENT POSITION DESCRIPTION TITLE: Finance Clerk Co-op Student DEPARTMENT: Finance Department REPORTS TO: Supervisors, Accounts Payable, Accounts Receivable Finance department TIME AND PLACE: Monday to Friday during normal business hours; Full day students only; Located at the Airport Road Campus – 9445 Airport Road, Brampton (see map on the following page) PRIMARY FUNCTIONS: General office duties DUTIES: 1. Assist with opening incoming departmental mail 2. Tracking of return mail; mailing of invoices and statements/sorting and distribution of mail 3. Photocopying/ typing assignments in the receivables/payables areas 4. Filing documents in numerical and alphabetical sequence; 5. Data entry/ obtaining patient information from the patients/families for billing purposes; 6. Other duties as assigned. QUALIFICATIONS: Languages – moderate level of English, verbal and written skills Physical Abilities – good hearing/visual ability Clerical Skills – interest in and ability to learn clerical skills, previous office experience / skills an asset Interpersonal Skills – Focus on patient/customer oriented service. Co-op students are part of the health-care team working in a busy, sometimes stressful environment Courses - Completion of Financial Accounting Fundamentals BAF 3M or Accounting Essentials BAI 3E Future Plans - A strong interest in pursuing a career in the financial sector TRAINING: Training on specific co-op duties will be provided by the Finance department staff General co-op orientation will be provided by the Volunteer and Community Resources department ON THE JOB SUPERVISION: Supervision provided by staff in Finance department 4 5 NON CLINICAL CO-OP PLACEMENT POSITION DESCRIPTION TITLE: Occupational Health Co-op Student DEPARTMENT: Occupational Health REPORTS TO: Occupational Health staff TIME AND PLACE: Monday to Friday during normal business hours: Full day or half day students accepted. Located in the Occupational Health department the at the Brampton Civic Hospital PRIMARY FUNCTIONS: General office, administrative duties DUTIES: 1. Assist the Occupational Health Department as required 2. Occupational Health project work as required 3. Answering phones, filing, and preparing new charts 4. Job shadowing to learn the various aspects of the Occupational Health department 5. Other duties as assigned QUALIFICATIONS: Excellent organizational skills Ability to work independently Punctual and good attendance Customer service oriented Must be conscientious, mature, display professional appearance Detail oriented Excellent communication skills – both written and verbal Good computer skills, i.e. efficient in Excel and Word TRAINING: Training on specific co-op duties will be provided by the Occupati0onal Health staff General co-op orientation will be provided by the Volunteer and Community Resources department ON THE JOB SUPERVISION: Supervision provided by staff in the Occupational Health department 6 NON CLINICAL CO-OP PLACEMENT POSITION DESCRIPTION TITLE: Diagnostic Cardiology Clinic Co-op Student DEPARTMENT: Diagnostic Cardiology REPORTS TO: Clinical Care Leader TIME AND PLACE: Monday to Friday during normal business hours; Half day or full day students accepted. Located in the Diagnostic Cardiology department at the Brampton Civic Hospital PRIMARY FUNCTIONS: General Office and Administrative Duties. RESPONSIBILITIES: 1. To provide general office assistance to the various Program Assistants 2. To assist with preparing mailings and processing mail 3. To make reminder phone calls for clinic patients 4. To welcome and direct visitors 5. To direct patients into examination rooms and change paper linens in between patients 6. To assist with office filing and photocopying 7. To assist with ordering office supplies 8. To assist with preparing packages for Cardiac Rehab department 9. To assist with set up of lecture/educational classroom for Cardiac Rehab 10. Other duties as assigned QUALIFICATIONS Ability to work independently and posses strong organizational skills Dependable, patient and friendly. Must be conscientious, detail oriented, mature, display professional appearance Strong communication skills, both written and verbal Strong computer skills, i.e. proficient in Excel and Word TRAINING: Training on specific c-op duties will be provided by the Diagnostic Cardiology staff. General co-op orientation provided by the Volunteer & Community Resources staff ON THE JOB SUPERVISION: Supervision provided by the staff in the Diagnostic Cardiology department 7 NON CLINICAL CO-OP PLACEMENT POSITION DESCRIPTION TITLE: Hospital Customer Service Co-op Student DEPARTMENT: Volunteer & Community Resources REPORTS TO: Volunteer Resources department staff TIME AND PLACE: Monday to Friday during normal business hours; Half day or full day students accepted. Located in various main entrances at the Brampton Civic Hospital PRIMARY FUNCTIONS: General Customer Service and Way finding duties. RESPONSIBILITIES: 1. To provide pro-active customer service at the main entrances of the hospital 2. To greet, direct and escort visitors and patients throughout the hospital 3. To look up information for visitors and patients 4. To resolve or refer to the appropriate person any problems or concerns as they are received at the main entrance 5. To provide way finding assistance to patients and visitors in areas throughout the hospital QUALIFICATIONS Strong customer service and people skills Excellent ability to learn quickly, adapt to frequent structure change, and use a variety of skills Ability to work independently and problem solve Dependable Must be conscientious, detail oriented, mature, display professional appearance Strong communication skills, both written and verbal Ability to work in a fast paced, high volume environment TRAINING: Training on specific co-op duties will be provided by Volunteer and Community Resources. General co-op orientation provided by the Volunteer & Community Resources staff ON THE JOB SUPERVISION: Supervision provided by the VCR staff and mentor volunteers 8 NON CLINICAL CO-OP PLACEMENT POSITION DESCRIPTION TITLE: Diversity Services Co-op Student DEPARTMENT: Diversity Services REPORTS TO: Administrative Assistant TIME AND PLACE: Monday to Friday during normal business hours; half day students accepted. Located in the Diversity Services department at the Brampton Civic Hospital PRIMARY FUNCTIONS: To provide general office assistance to the Diversity Staff in planning workshops, in-service and training activities in Diversity Services RESPONSIBILITIES: Assist with printing and disseminating E-Learning Certificates Assist in updating the staff database Update the Community Resources Guide Participate in planning process of Diversity/Ethics Forums Participate in any presentations/in-services/meetings etc Participate in the interviewing process of staff in the Dialysis/Renal units at Osler (exposure to the clinical side of the house) To assist with office filing and photocopying Other duties as assigned QUALIFICATIONS Ability to work independently and posses strong organizational skills Dependable Must be conscientious, detail oriented, mature, display professional appearance Strong communication skills, both written and verbal Strong computer skills, i.e. proficient in Excel and Word TRAINING: Training on specific c-op duties will be provided by the Diversity Services staff. General co-op orientation provided by the Volunteer & Community Resources staff ON THE JOB SUPERVISION: Supervision provided by the Diversity Services staff 9 NON CLINICAL CO-OP PLACEMENT POSITION DESCRIPTION TITLE: Service Excellence Data Analysis/ Gift Shop Business Co-op Student *This role involves a mix of various placement areas DEPARTMENT: Service Excellence/ Volunteer Association REPORTS TO: Data Analyst/ Gift Shop Manager TIME AND PLACE: Monday to Friday during normal business hours; Half day or full day students accepted. Located in a mix of various departments at the Brampton Civic Hospital PRIMARY FUNCTIONS: General Customer Service and Administrative Duties. RESPONSIBILITIES: Data Analysis 1. Preparation of Recognition Friday names for inclusion into Frontline Heroes 2. Preparation of Recognition Friday names for the creation of the Leader Board 3. Running of the Monday update report 4. Miscellaneous data entry through Excel or Survey Monkey 5. Participation in analysis 6. Preparation of PowerPoint presentations 7. Participation in Service Excellence quarterly town hall meetings (if student volunteer is available) 8. Special projects as they come up. RESPONSIBILITIES: Gift Shop Business 1. Retail sales – to assist customer and sell shop merchandise 2. Merchandise as required. 3. Unpack and price received stock 4. Replace sold stock (from Storage or Stock Room) 5. Prepare Baby Baskets 6. Take phone orders and deliver gifts 7. Blow up balloons and balloon heads 8. Keep book cart in order and replace books from storage room as necessary 9. Organize stock on shelves and empty boxes in stock room 10. Fill Nevada box as needed and set up Nevada for sale 11. Dust, clean, sweep and dry mop store 12. Gather all garbage and take to garbage room in basement daily 13. Other duties as assigned QUALIFICATIONS Strong analytical skills and organizational skills Strong customer service and people skills Excellent ability to learn quickly, adapt to frequent structure change, and use a variety of skills Ability to work independently and problem solve Dependable Must be conscientious, detail oriented, mature, display professional appearance Strong communication skills, both written and verbal Strong computer skills, i.e. proficient in Excel and Word TRAINING: Training on specific co-op duties will be provided by each department listed. General co-op orientation provided by the Volunteer & Community Resources staff ON THE JOB SUPERVISION: Supervision provided by Data Analyst (Data Analysis), Gift Shop Manager (Gift Shop) 10 NON CLINICAL CO-OP PLACEMENT POSITION DESCRIPTION TITLE: Osler Volunteer Association Gift Shop Co-op Student DEPARTMENT: Osler Volunteer Association Gift Shop REPORTS TO: Gift Shop Manager TIME AND PLACE: Monday to Friday during normal business hours; Half day or full day students accepted. Located in the Gift Shop at Brampton Civic Hospital PRIMARY FUNCTIONS: This position will offer the student and opportunity to learn retail sales skills and techniques, retail point-of-sale systems, and the opportunity to work with a buyer/merchandiser to learn how best to display the merchandise. RESPONSIBILITIES: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Retail sales – learn how to assist customer and sell shop merchandise Merchandise as required. Unpack and price received stock Replace sold stock (from Storage or Stock Room) Prepare Baby Baskets Take phone orders and deliver gifts Blow up balloons and balloon heads Keep book cart in order and replace books from storage room as necessary Organize stock on shelves and empty boxes in stock room Fill Nevada box as needed and set up Nevada for sale Dust, clean, sweep and dry mop store Gather all garbage and take to garbage room in basement daily Other duties as assigned QUALIFICATIONS: Ability to work independently, be detail oriented and have strong organizational skills Strong customer service and people skills Must be conscientious, mature, display professional appearance Good communication skills, both written and verbal. Strong computer skills; i.e., efficient in Excel and Word TRAINING: General co-op orientation provided by the Department of Volunteer and Community Resources Training for the Gift Shop will be provided by the Gift Shop Manager, and/or the Gift Shop Assistant Manager, and /or Buyer/Merchandiser. ON THE JOB SUPERVISION: Supervision provided by the Gift Shop Manager and/or Gift Shop Assistant Manager 11 COOPERATIVE EDUCATION APPLICATION FORM BRAMPTON CIVIC HOSPITAL Non-Clinical Placements - Semester 2, 2015 DUFFERIN-PEEL CONTACT: Susan Mendicelli, St. Marguerite d’Youville, 416-988-4739 PEEL CONTACT: Janice Farrow, Co-operative Education Placement Officer,905-890-1010, ext. 2348 BRAMPTON CIVIC CONTACT: Alexandra Srdoc, 905-494-2120 ext 58332 Alexandra.Srdoc@williamoslerhs.ca CO-OP TEACHER INFORMATION Submit completed Application Package by: Tuesday November 25, 2014 Interviews will take place at Brampton Civic Hospital (or at the Airport Road location for Finance applicants) in December 2014 and/or early January 2015 ______________________________________________________________________________________ All parts of this application form must be completed neatly, accurately and legibly. Incomplete applications will NOT be considered. Student’s Name: ___________________________________________________________________ Home phone: _____________________________________Cell phone: _______________________ Student’s age at the start of the placement: __________ Birth date: ______/________/_______ Year Month Day Email address_________________________________________ Co-op Teacher: ____________________________________School Board: _____________________ Co-op Teacher’s Email address________________________________________________________ School Name: ________________________________________School Phone: ___________Ext.____ Career Goals: ________________________________________________________________________ Pertinent school subjects: _____________________________________________________________ Presently taking: _____________________________________________________________________ Highest grade level (i.e. 12) completed to date____________________________________________ No. of credits completed by start of placement: ________ Schedule In School Day (i.e. Friday) Co-op Placement Schedule Hours Per Day (i.e. 7 hours) 12 (i.e. Monday -Thursday) Full day □ ½ day a.m. □ ½ day p.m. □ Start Date: (i.e. Month/Day/Year) End Date: (i.e. Month/Day/Year) Placement / Department requested: (Please choose one only) Volunteer and Community Resources 1 position at Brampton Civic (half day or full day) Hospital Customer Service 1Position at Brampton Civic (half day or full day) Finance 2 positions at the Airport Road location (full day) Occupational Health 3 positions at Brampton Civic (half day or full day) Diversity Services 1 position at Brampton Civic (half day) Diagnostic Cardiology 1 postion available at Brampton Civic (half day or full day) Data Analysis / Gift Shop 1 position available at Brampton Civic (half day or full day) Gift Shop 1 position available at Brampton Civic (half day or full day) ATTACH A CURRENT RESUME. Application Checklist Placement Application Form Teacher Reference Request Forms (2) Current Resume 13 REFERENCE TO BE COMPLETED BY A TEACHER Please rank the student on a scale of one (1) to four (4), with four being the highest ranking: a) Dependability: 1 2 3 4 1 2 3 4 c) Commitment to a Health Care/Business Career 1 2 3 4 d) Ability to plan and initiate own learning: 1 2 4 b) Attendance 3 In this section, please provide an outline of why you think this student should be placed with the William Osler Health System. _____________________________________ ___________________________________ Teacher’s Name (please print) Subject _____________________________________ ___________________________________ Signature Telephone Number FREEDOM OF INFORMATION This information is collected under the authority of the Education Act and in compliance with Section 14, Section 32 and Subsection 29 (2) of the Municipal Freedom of Information and Protection of Privacy Act, and will be used for the ongoing administration of appropriate Co-operative Education placements. TO BE COMPLETED BY AN EMPLOYER, VOLUNTEER SUPERVISOR OR COMMUNITY MEMBER Please rank the student on a scale of one (1) to four (4), with four being the highest ranking: 14 a) Dependability: 1 2 3 4 1 2 3 4 c) Commitment to a Health Care/Business Career: 1 2 3 4 d) Ability to plan and initiate own learning: 1 2 4 b) Attendance 3 In this section, please provide an outline of why you think this student should be placed with the William Osler Health System. _____________________________________ ___________________________________ Teacher’s Name (please print) Subject _____________________________________ ___________________________________ Signature Telephone Number FREEDOM OF INFORMATION This information is collected under the authority of the Education Act and in compliance with Section 14, Section 32 and Subsection 29 (2) of the Municipal Freedom of Information and Protection of Privacy Act, and will be used for the ongoing administration of appropriate Co-operative Education placements.