THE TECH PORT Article 003 Services BIA – WHAT IS IT? Backup Solutions BIA STAND FOR BUSINESS IMPACT ANALYSIS AND IT IS A CRITICAL COMPONENT OF A DISASTER PREPAREDNESS PLAN. Customer Services DO YOU HAVE A BIA? Data Management Disaster Preparedness Disaster Preparedness Disasters can strike at any time. A business impacting disaster is not necessarily a natural disaster; it can take on many forms. Manmade disasters are more common than natural disaster. An interruption in supply chain can be a devastating disaster that causes financial impact. A study of business impacting disasters was conducted and found that 30% of all companies are impacted by a disaster. This same study also found that 25% of small businesses that are impacted by a disaster never recover. The failure to recover is a result of not having properly developed and tested disaster recovery plans. Training staff in how to implement a disaster recovery plan is just as important for a business to survive a disaster. Components of a well developed disaster preparedness plan include a disaster recovery plan (DRP), a business continuity plan (BCP), a business impact analysis (BIA) and a live test plan to test the disaster preparedness plan. Planning IT Audit IT Operations Management Mobile Device Management Networking Organization Restructuring Project Management Business Impact Analysis The process of analyzing business functions and the effect that an interruption may have on them. 1) Determining the type or scope of difficulty caused to an organization should a potential event identified by the risk analysis actually occur. The BIA should quantify, where possible, the loss impact from both a business interruption (number of days) and a financial standpoint. Business impact analysis (BIA) is a process that a business must undertake to understand how the possible disaster may impact normal operations. The BIA is a series of questions that aid in identifying the key operational components of the business. The questions focus on the key personnel, key processes, suppliers and customers. The BIA helps identify the relationship between these components and the successful return to normal operations. P & L Budgeting Quality Assurance Regulatory Compliance Resource Development Some of the items examined when developing a BIA are: 1. Severity of business operation interruption 2. Disaster Risk Analysis -- Probability of disaster occurring at the location 3. Can the disaster be mitigated 4. Length of disaster caused outage 5. Identify what it takes to get back in operation the quickest. 6. Personnel, Customers, Vendors, Processes are all examined in the BIA. Social Networking Telecommunications Vendor Management Web Based Solutions Key tips when performing a business impact analysis: Custom Products 1. 2. PROMIS – Home owners association management system Member Management System – Association membership management system 1001 Old Lehmann Rd 3. 4. Get the support of management. Time to research the information is required and the management team needs to understand the value of the process. Be subjective in the analysis. Although some threats may be highly improbable, the process of determining those is crucial to a successful plan. The plan simply needs the right information, and that information should be as current and accurate. Keep it simple. Gathering the right information is critical; the associated template provides a baseline for information to be gathered. Be flexible in the process. Review results with business. Once the plan is complete, review the findings with business leaders to make sure your assumptions are correct Risk Analysis workbook is used to quantify the potential impact of a Threat. Examine the work environment and determine the probability of the threat occurring. Then apply an impact factor as to how the threat would directly or indirectly impact business operations. The score is the product of the probability and the impact values. Items with high score represent the threat that need to be directly addressed in the Disaster Preparedness plan. Seguin, Texas 78155 Phone: (830) 372-1548 info@bahiaitsolutions.com www.BahiaITSolutions.com THE TECH PORT Disaster Risk Analysis Workbook (Sample) Probability 10= High Threat Type 5= Medium 1=Low 0=Impossible Natural Threat Building Fire Water Break Earthquake Tornado Inclement Weather … Technical Threats Power Failure Cooling Failure Hardware Failure … Human Threats Hazardous Fuel Spill Bomb Threat Employee or Visitor Death Burglary … Impact 10=Major 5=Medium 1=Minor 0=No Impact Article 003 Score Probability X Impact Business User Resource Requirements List The following table details business user resources and minimum quantities required to resume operations immediately following a disaster. This represents the initial recovery schedule. Day 1-3 Resources Day 3-5 Week 2 Week 3 Week 4 Week 5+ Personnel – Employees/Contractors Approximately xx employees On-site Off-site/Telecommuter Facilities (Sq. Ft.) Workspace File Room Space Lab Space Warehouse Space Equipment & Supplies Workstation/Desktop Laptop/Notebook Desk Chair Office Supplies (standard) Telecommunications Printer Office Phone Mobile Phone Fax Photocopier Scanner Network Local Area Network Internet Access Intranet Access How do I get started? Bahia Business Solutions located in Seguin, Texas is here to help you make your business more money. Contact us today to learn how we can serve you. Call 830 305 9284 or email info@bahiaitsolutions.com for more information. Visit our brochures page www.bahiaitsolutions.com/brochures.html for other topics that will help your business. We offer solutions to fit the technology needs of small and medium sized businesses. 1001 Old Lehmann Rd Seguin, Texas 78155 Phone: (830) 372-1548 info@bahiaitsolutions.com www.BahiaITSolutions.com THE TECH PORT 1001 Old Lehmann Rd Seguin, Texas 78155 Phone: (830) 372-1548 info@bahiaitsolutions.com Article 003 www.BahiaITSolutions.com