NADIA S. SMADI nadiasmadi@hotmail.com jo.linkedin.com/in/nadiasmadi Rabiyeh, Jakarta Str./Near Chinese Embassy Amman-Jordan PERSONAL SUMMARY A proven leader, strategic thinker and results orientated general manager with documented success. Having extensive experience in all aspects of Management and Training/Teaching. Highly successful in optimizing business and achieving goals. Recognized ability to handle various organizational functions possessing excellent experience of leading high performance teams. Effective in managing employee relations, motivating staff, team building to perform to their maximum potential. Successfully increasing productivity and perfection whilst reducing costs. Successful in taking challenging operations to provide exceptional quality. Respected leader keeping a level head at all times. EXPERIENCE Applications Technology Inc. /AppTek GENERAL MANAGER 2003 – 2012 Responsibilities and achievements • • • • • • • • Management experience. Conducting training seminars and high-level presentations for governmental and non-governmental sectors. Giving foreign language lessons. Involved in recruiting, selecting, training, managing, and analyzing staff performance in Turkey, UAE and US. Building high-performance executive teams. Interpreting oral communication from English and target Language including consecutive, escort, telephonic and voice-overs. Joined interpreter forums such as briefings, operations support, conferences, and meetings. Securing new clients and projects with governmental and nongovernmental organizations at national and international levels. Playing a pivotal management role in the launch and implementation of an Iraqi newspaper portal. • • • • • • • • • • • • • • • • • • • • • • • • Managing/ proofreading/editing projects on translating written, electronic and multi-media material from English to Target languages and several Arabic dialects. Managing the work of captured audio/video dialects/Transcription and Transliteration. Managing translation and Translation Memory (TM) project for Special Operation Command /UAE. Supervising team of translators by editing/proof reading their work and wrapping up projects of web news items, such as Al Jazeera and other translation of formal, national and international documents and reports. Regularly have meetings with staff to discuss performance and provide feedback and coaching. Managing Media Mining project. Managing and overseeing the day-to-day work of a team of linguists working on Media monitoring projects. Interpretation of on-going conversations simultaneously. Cooperation with governmental and non-governmental organizations. Have the knowledge of and experience with international benefits and employment issues. Establish and maintain excellent relationships with a broad range of people to understand needs. Resolving conflicts by pursuing mutually agreeable solutions. Working on voice recording IVR project. Voice recordings in several Arabic dialects. Ensuring equal participation of women and men in all areas of work. Responsible for the management and organization of multiple related projects. Monitoring projects activities nationally and internationally. Travelling extensively to clients’ site to assess in meeting deadlines, hire and train staff to become highly successful consultants. Utilizing strong skills in communication and negotiation to build credibility and confidence with clients for mutual benefit. Initiate projects, manage cost, schedule, and performance and assign the team to ensure the ultimate success. Professional with proven multi-tasking organizational abilities with critical thinking, strong communication and presentation. Superb active and thrives in highly pressured and challenging working environments applying decisions to get fast and long term objectives and meet set crucial deadlines with high grievance and discipline. Sensitive to ensure that deadlines, budgets and objectives / Project analysis, design and development achieved. Has firm budgetary control and familiar with all aspects of dealing with day-today expenditures and cost estimates. Inspired staff by utilizing excellent communications talents and built up healthy successful operational relationships to achieve business goals. Applications Technology Inc. /AppTek PROJECT MANAGER AND CONSULTANT Responsibilities and achievements 2002 – 2003 • • • • • • Responsible for the follow-up, planning, evaluation, co-ordination and implementation of projects related to Turkish/Arabic/Chinese/English languages. Responsible for the recruiting, managing and training of consulting staff in Turkey and Jordan. Managing several translation and Translation Memory (TM) projects related to Arabic, English and Turkish languages. Managing translation and Translation Memory (TM) project for Special Operation Command /UAE. Regularly have meetings with staff to discuss performance and provide feedback and coaching. Supervising team of translators by editing/proof reading their work and wrapping up projects of news items, such as Al Jazeera and other translation of formal national and international documents and reports. Turkish Embassy Amman Jordan DEPUTY OF TURKISH CULTURAL ATTACHE/INSTRUCTOR 2001 – 2002 Responsibilities and achievements • • • • • • • • • • Managing and setting budgets for the Turkish Cultural Centre. Cooperation between embassies, national, international governmental and nongovernmental organizations. Teaching training and testing Turkish/ Arabic and English languages for high rank military personnel, diplomats and others. Conducting lectures. Preparing for Social Events related to official celebrations of national and international events such as meetings, lectures exhibitions, concert, and gala dinners. Cooperation between foreign cultural centres in Amman. Cooperation between foreign military attaches. Conducting community meetings. Responsible of team of translators working on formal documents and reports. Protocol Assistant. MOH-USAID Amman Jordan QUALITY ASSURANCE MANAGER-INSTRUCTOR/USAID 1997 - 1998 Responsibilities and achievements • • • • • • • Conducting QA health programs for urban areas across Jordan in coordination with MOH. Working closely with USAID/Jordan on Quality Assurance project. Holding national meetings for local trainees from Jordan. Conducting logistical arrangements for Project workshops, seminars & conferences. Providing consultation programs on maternity for mothers and moms to be. Ensuring services on child health care conducted at highest standards. Implementing health care quality improvement programs. • Conducting workshops for MOH doctors to ensure that they are kept up to date on regulatory changes. KEY SKILLS AND COMPETENCIES • • • • • • • • • Responsible with self-reliance and respect. Strong referential values of equity, dignity and fairness. Ability to establish and maintain good working relations with people of different national and cultural backgrounds. Show pride in work and in achievements. Have highly professional image. Do not accept the status quo in solving problems using unpopular methods if necessary to achieve the goal of work. Strategic thinker. Empower the team to translate vision into results. Team leader, responsible, determined, cooperative and highly motivated. ACADEMIC QUALIFICATIONS Master of Business Administration Entrepreneurship Kaplan University (Expected Dec 2013) Bachelor of Arts English Literature Marmara University, Istanbul-Turkey Bachelor of Arts English Teaching and Linguistics Juba University Membership Arab Professional Translators Society ATN-APTS Member LANGUAGES Arabic/English/Turkish/Armenian