EDWARD FEILD PRIMARY SCHOOL Saturday, 20 June 2015 TO ALL PARENTS EDWARD FEILD – COMMUNICATIONS UPDATE After the recent communications survey open to all parents (Closed 2 nd June 2015), the following questions were raised and these are the answers from governors. This document aims to provide you with an update on where the governors are with the communication plans and actions. If there are any queries with this document or if you have further points to raise then please email governors@efs.oxon.sch.uk or you can leave a note at the school office for the attention of the governors. COMMUNICATIONS SURVEY FINDINGS (June 2015) Questions Response from Governors 1. Survey question on the survey asked The Communications working group have what the school does well? now met a few times to establish the plans General opinion of the parents surveyed is and planned improvements. The remit of that communication is poor and there needs this group is to improve school to be improvement. communications, comprises of governors and parents. An action plan has been produced on what will change in the short and longer term, so we hope you will see improvements over the coming months. 2. Survey question asked what format is preferred for communications. Emailed yellow letter would be preferred by a vast majority of the parents surveyed. 3. Survey asked about channels and also general feedback. Paper newsletters will continue for those unsubscribed to Parent Mail, it would be preferable to send them to the youngest (rather than eldest) child in each family. 1 Three new communications channels are being introduced by September 2015 (Email, Text, New Website) Following on from the survey completed in the March parent’s evenings, the School has now installed Parent Mail and will be opening this up to parents to subscribe to school emails and text messages. Go live date will be circulated a.s.a.p. It is acknowledged that we should switch to the youngest child in school to receive the paper newsletter. We plan to swap this over, from September 2015. EDWARD FEILD PRIMARY SCHOOL Saturday, 20 June 2015 How would you prefer to receive 1st – Emailed yellow letter (complies with the school aim to be more eco-friendly and save paper) information from the school 2nd – Paper yellow letter (Ranked in order of importance) 3rd – Website 4th – Text message / Friends Facebook page 5th – Twitter 4. 5. An updated website will go live in September, which features are most important to you? (Ranked in order of importance) 6. What other ways would parents like to receive information and improve communications were: 1st – Calendar 2nd – Class Pages 3rd – Practical information (starting school, moving up etc) 4th – Policies 5th – General Twitter updates Timely updated noticeboards on school site. Parents information evenings when required. Phone call if my child is directly affected by something at school where possible. 7. What features would you like to see on the new website? Classes pages. Letters sent home page. Friends and Fundraising updates, details of events and how to help. All of the these listed will feature on the new website. More information about day to day at school, what happens, what the children are learning. More support for children’s learning, what homework, curriculum and topics are being covered to help parents support this. Curriculum updates. E-Learning learning. 2 information to aid EDWARD FEILD PRIMARY SCHOOL Saturday, 20 June 2015 Key Messages on Survey responses Communications should be timely, proofread, accurate and informative. To offer a number of different communication channels so that parents/carers can choose how to consume the information. Up to date Website, with frequent updates is essential. Regular information on what is happening across the school. Better curriculum support and knowledge for parents/carers. Channels & Tools We plan to be communicating to audiences via the following channels: Email (Parent Mail facility for parents to subscribe to) Text Messages (Parent Mail facility for parents to subscribe to) Paper newsletter (for unsubscribed parents of to Parent Mail). Parent mail helps also facilitates the paper copies to be distrbuted to help save administration time and enable either an electronic or paper copy is distributed to all parents. Website including twitter feed (full launch September 2015) Parent/Teacher Meetings (three times a year) Parent Information Evenings (Adhoc) Noticeboards Letters out to parents Twitter feed Governors email address for feedback and actions Termly Governor updates Friends of Edward Feild closed facebook page (this is managed by Friends) Young Reporters, children in school feeding into communications. Don’t forget to follow the school on Twitter: @edwardfeildps Next Communications Survey We plan to run another communications survey in October 2015 to see how the new communications channels are working. 3 EDWARD FEILD PRIMARY SCHOOL Saturday, 20 June 2015 Kidstock It is acknowledged by school that the communications for the Kidstock event could have been handled better. As part of the communications working group a review is taking place of the standard letters for events to ensure that lessons are learned and a new approach adopted from September 2015 for communications to parents. Tell us your views You can contact the governors via a number of routes and also see more of what the governors are working on via the new planned channels; Feedback box in School Reception. Email governors@efs.oxon.sch.uk Face to face – all the governors are listed on the wall in the school reception, catch us in the playground. Governor noticeboard, will be available shortly with key Governor information on; meeting dates, who the governors are, current plans and actions. Governor’s areas on the new website from September 2015. You can also speak with any of the parents involved with the communications working group if easier (catch them in the playground) and they can feed this back to the working group. Katherine Simpson Annie Canning Bridget Hopwood Amanda Clarke Regards Edward Feild Governing Body governors@efs.oxon.sch.uk 4