CITY OF SEATTLE
Innovation Team, Design Expert
SALARY:
LOCATION:
JOB TYPE:
SHIFT:
DEPARTMENT:
BARGAINING UNIT:
CLOSING DATE
$37.87 - $56.82 Hourly
City Hall, 600 4th Ave., Seattle, Washington
Civil Service Exempt, Regular, Full-time
Day
Office of the Mayor
Not represented
06/02/15 12:00 AM Pacific Time
POSITION DESCRIPTION:
The City of Seattle was one of 14 cities selected to participate in the Bloomberg Philanthropies’
Innovation Delivery Teams (i-team) program. Innovation teams function as in house innovation
consultants, moving from one mayoral priority to the next. Reporting to the Innovation Team Director, the
Design Expert will join the Mayor's Office of Policy & Innovation and work with other Mayor’s Office, City
staff, and community stakeholders to conduct in-depth, complex, and clear research into the various
projects taken on by the i-team. Using a variety of innovative human-centered solutions, the design expert
will deliver and incorporate diverse perspectives of cross-cultural, knowledge, and skills understanding to
better understand, relate, and respond to the needs of internal and external stakeholders.
JOB RESPONSIBILITIES:
• Bring Human-Centered design research insights into interaction design concepts through sketching,
prototyping, and front-end development;
• Ability to convey concepts through wireframes, flows, and mockups (all desirable);
• Develop value propositions, look, feel, and rational for social services;
• Embrace behavior change theory into practice;
• Transform spaces to spark new thinking and doing;
• Ability to work in fast-paced environment and deliver on multiple projects in compressed timeframe;
• Coach cross-functional workshops throughout design process (understand, ideate, envision, plan,
prototype/pilot, implement);
• Create prototypes to test feasibility and allow a rapid evolution of ideas. And bring visual design tools
such as Photoshop and Illustrator;
• Work closely with i-team and Office of Policy and Innovation to identify opportunities for service design
to make an impact at scale;
• Train and educate stakeholders on service design methods; ?
• Prepare clear compelling presentations and reports for external and public consumption; and
• Undertake other duties as assigned.
QUALIFICATIONS:
We seek an energetic and engaged professional with the ability to lead design within a project, manage
scope and deliverables, and bring exposure to interactions. Candidates should have the ability to
prototype in multiple levels of interactivity, communicate the story of design solutions, and have
experience synthesizing research into a story to help inspire solutions. We are interested in all/some of
the following skills sets (research/strategy methods/visual communication, data analysis and visualization,
UX/IX, etc.) but we are happy to consider candidates who have some but not all of these qualifications.
Other qualifications include demonstrations of the following:
• Experience working in public sector, non-profit, social enterprises, for profit entities, consulting, startup,
or a related field;
• Ability to understand the policy implications of data and to tell a compelling story;
• The capacity to thrive in relationships with stakeholders in the civic sector;
• A strong commitment to a collegial workplace and ability to learn new tools and do self-guided work
within a fast-paced environment;
Education: A Baccalaureate or Master’s degree in visual, interactive, or design – with strong emphasis in
human factors.
Experience: Three or more years of design experience in concept ideation, design strategy/research,
rapid prototyping, outreach mobilization, facilitation, stakeholder mapping, and effective communication.
Equivalency: Combinations of appropriate education, training, certification, and experience will be
evaluated on an individual basis for comparability.
ADDITIONAL INFORMATION:
This position and salary level is pending classification as a Strategic Advisor 2, exempt. We expect to
make an offer at the salary mid-point. Job offers are contingent on the verification of credentials and other
information required by the employment process including the completion of a background check, which
includes criminal history.
This is a grant-funded position that is budgeted until 12/31/2018 and continued funding is dependent on
budget cycle approval.
Process for consideration:
Please apply at www.seattle.gov/jobs. The Office of Policy and Innovation values diverse perspectives
and life experiences; people of color, women, LGBTQ, people with disabilities, and veterans are
encouraged to apply.
Please submit resume and a cover letter addressing how you meet the qualifications.
If you have questions please contact Kate Moore at kate.moore@seattle.gov
http://www.seattle.gov/jobs
INNOVATION TEAM, DESIGN EXPERT
KM
APPLICATIONS MAY BE FILED ONLINE AT:
Job #2015-00669
If you are unable to apply on-line you may submit a paper application by the closing date to our office.
OUR OFFICE IS LOCATED AT:
Seattle Municipal Tower
700 5th Avenue, Suite 5500
Seattle, WA 98104
206-684-8088
Careers@seattle.gov
The City of Seattle is an Equal Opportunity Employer that is committed to diversity in the workplace. Accommodations for
people with disabilities are provided on request. The City is a Drug Free Workplace.
Innovation Team, Design Expert Supplemental Questionnaire
* 1. Tell us about your experience mapping stories and how that improved outcomes.
* 2. Please list your software skillsets.
* 3. Please provide examples from your portfolio and your website if applicable to this job.
* 4. Tell us how you were able to transform spaces.
* 5. Tell us about how you used Human-Centered Design Solutions to improve a project.
* Required Question