HABITAT FOR HUMANITY DISASTER PREPAREDNESS AND RESPONSE PLAN HABITAT FOR HUMANITY OF HOOD COUNTY, TEXAS Approved by the BOD: April 9, 2015 1 HABITAT FOR HUMANITY OF HOOD COUNTY, TEXAS DISASTER PREPAREDNESS AND RESPONSE PLAN Index Item Page Part I: Disaster Preparedness and Response Policy Statement 3 Part II: Disaster Preparedness 5 Part III: Response Plan 8 Part IV: Evaluation 9 Appendices: A: Local Disaster Contact Information 10 B: Partner Families - URL 12 C: Rapid Assessment Form 13 D: Schematic of Disaster Response and Stages of disaster Response and Recovery E: Preparedness Information for Partner Families 15 19 Where Preparedness Information Can Be Found F: Board/Staff Emergency Contact List and Chart 20 G: Typical Report – Mission Granbury 22 2 Part I: Disaster Preparedness and Response Policy Statement This affiliate will establish and maintain a Disaster Preparedness and Response Plan designated to manage the consequences of natural disasters that may disrupt the organization’s ability to function normally, and serve our homeowners and families. While no plan is comprehensive, this document will serve as a strategic guide to the Board and staff in the event of a disaster. DEFINITIONS: A disaster (natural or human origin) is a serious disruption of a community’s basic functioning, resulting in extensive human, material or environmental losses which exceed the community’s ability to sustain a healthy life without assistance. Disaster-affected people: All people whose lives or health are made vulnerable by disaster, whether displaced or in their home area. Disaster Mitigation: This describes the actions required to lessen the impact of future disasters,. Most mitigation measures are above and beyond normal building codes. These techniques are an essential step toward ensuring the stability of a Habitat home during and after a disaster. Examples of mitigation include choosing house sites outside of high-risk areas and elevating homes that are located on flood plains. Disaster Preparedness: This describes the actions necessary to ready families for disasters. Preparedness training is an additional component of the instruction that HFH gives to each new homeowner. One example is teaching homeowners how to protect their homes during hurricanes or cyclone season by boarding up windows. This preparedness may also include providing homeowners where they can find preparedness information. Communication: This is essential to the overall efficiency and ability to react to disasters and must be planned, in so far as possible, before a disaster. To be included are lines of communication with first responders, with homeowners, with Habitat volunteers, both of the affiliate and beyond, and other local volunteer groups that will likely be of assistance. Record Keeping: Since it is necessary and required by HFH to have pictorial records of Habitat homes before and after a disaster, establishing these will need to be done before a disaster, and preferably as homes are turned over to homeowners. In addition, plans and procedures must be in place to store and protect all HFH records from disasters. 3 MISSION FOCUS: Habitat for Humanity (HFH) is a long-term recovery organization. HFH responds to disasters by building permanent, simple, decent homes. Immediate participation in community relief meetings after a disaster is essential to help establish a place for Habitat for Humanity in longterm recovery, but it will usually take three months or more after a disaster before Habitat homes are under construction as part of the long-term recovery. Donors have to be continually educated after a disaster to not expect immediate relief activity. HFH retains its core principles in doing disaster response work. LEADERSHIP AND COMMUNICATION: Activation of this Preparedness and Response Plan shall be the responsibility of the Board of Directors (BOD) President and Executive Director, in consultation with the Board of Directors. Should the Board of Directors President and Executive Director be unable to fulfill these responsibilities (due to personal evacuation or loss of property, etc.) the Board of Directors President shall assume leadership. The full communications and leadership plan is outlined later in this document. EVALUATION: An evaluation of the effectiveness of this Preparedness and Response Plan will be conducted yearly and revisions or improvements will be submitted to the Board of Directors (when, where, how). SCOPE OF PLAN: With sensitivity to our geographical location, this plan is directed only toward those disasters most likely to affect our affiliate. The affiliate will ensure that all aspects of the Disaster Preparedness and Response Plan are in compliance with HFHI’s Approved Disaster Response Policies and Protocols. 4 Part II: DISASTER PREPAREDNESS Preparing Our Partner Families for Disasters Training Provided: In Homeowner classes covering Disaster Preparedness. Resources Available: HFHHC and community contacts provided to each family. Securing Our Affiliate Resources (address the following issues) Business Recovery Plan o o o o o o o o Insurance Records storage Relocation plans Financial reserves Procurement issues Volunteers Strategic Partnerships Backup of Construction Plans Responsibility Matrix for Affiliate Leadership The following is a list of responsibilities in the event of activation of our affiliate’s plan: TASK PRIMARY SECONDARY CONTINGENCY BOD President Executive Director BOD Vice President Treasurer Accountant (designee) Activation and Leadership of Plan Securing of HFH offices 5 Backup and safe records maintenance IT Manager Accountant Treasurer Pre-disaster photos of Habitat homes IT Manager Family Support Committee Member Designee Communication with/training of partner families Family Support Chairperson Family Support Committee Member Designee IT Manger Designee Designee BOD President Executive Director Designee Communications with HFHI/SSO within 24 hours BOD President Executive Director Designee Inspection of any damaged Habitat homes and photos Construction Chairman Designee Designee Executive Director BOD Designee Designee Treasurer Accountant BOD Security of, and photos of, current construction projects Communication with/nurturing of staff/board (postdisaster) Partner Cultivation and Communication (pre- and postdisaster) Development of Post-disaster Fundraising Plan (pre- and postdisaster) Preparing for an Effective Response 6 Step 1: Initial Assessment The BOD President will be responsible for completing the Rapid Assessment Form (see Appendix C and submitting to HFHI US Support Center by email at USDisasterResponse@habitat.org or by fax at (229) 410-7909. Step 2: Partner Family Assistance The affiliate will support partner families in the post-disaster environment in the following ways: See Schematic of Disaster Response in Appendix D Step 3: Convene Affiliate Staff and Board for Decision Making The BOD President will be responsible for convening the affiliate staff and board within 24 hours of the disaster. Emergency contact information for all staff and board members will be distributed in advance or available at the HFHHC Office. Step 4: Decision-Making The Board and staff will make a decision as to whether/when to respond to the disaster based on the following factors/guidelines: The decision of whether or not to respond will be communicated by/through: As in Board and Staff emergency contact list and plan in Appendix F. 7 Part III: RESPONSE PLAN (suggested steps) Implementing the Response Plan (if affiliate decides to respond) 1. Coordinator(s) of Plan: 2. Goal of Plan: 3. Timeline: 4. Preliminary Budget: 5. Fundraising Plan: 6. Potential Partners: 7: Volunteer Coordination Needs/Plan: 8. Communication/Public Relations Plan: 9. Coordination with State Support Organization (SS0): if present in state 8 Part IV: EVALUATION (suggested format) After each activation of the Disaster Preparedness and Response Plan, the following evaluation will be completed by those involved, and used to determine potential changes and improvements to the plan. Complete evaluation within 30-60 days following its implementation. The Disaster Preparedness and Response Plan was activated at: ______________________________________________________________________________ How was the Plan activated? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Was communication and leadership of the Plan adequate? Explain: ______________________________________________________________________________ ______________________________________________________________________________ _____________________________________________________________________________ Was the affiliate’s ability to function compromised? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ What areas of the Plan worked well? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ What areas of the Plan need improvement? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Additional comments: ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 9 Appendices APPENDIX A Local Disaster Contact Information LAW ENFORCEMENT, FIRE, EMS, MEDICAL Agency Phone Number Police 817-573-2648 Sheriff 817-579-3307 State Police/FHP 817-579-3337 Fire 817-326-2659 / 817-579-1111 Ambulance 817-279-1408 County EOC / Fire Marshal 817-579-3335 Power Company (UCE) 817-326-5232 / 817-556-4000 Gas Company (ATMOS) 888-286-6700 Waste Recyclers IESI 800-350-3024 Water Company (Monarch) 866-654-7992 Local Hospital (LGMC) 817-573-2273 RELIEF AGENCIES FEMA 800-621-3362 Red Cross 800-438-4636 / 214-678-4414 Salvation Army 800-725-2769 / 214-274-0514 10 United Way 817-579-5100 HFHI CONTACTS HFHI US Support Center 877-434-4435 HFHI Disaster Response Department 800-422-4828 SSO/ODC 11 Appendix B Partner Families Listings of Partner families and their contact information can be found at http://www.tinyurl.com/habitathomeowners 12 Appendix C Rapid Assessment Form 13 Date Completed Rapid Assessment Form Affiliate Purpose This form is designed to give a brief snapshot of your affiliate’s perspective as soon as possible after a disaster has occurred in your community. It will help HFHI determine how best to support you as the situation evolves. Please complete it to the best of your ability in a timely fashion and submit it to the US Support Center at USDisasterResponse@habitat.org or via fax at (229) 410-7909. Contact Information Name Title Best phone number to reach you E-Mail Address Alternate Phone Number Impact Questions Was your office/ReStore damaged by the disaster? If yes, to what extent? Were any Habitat homes damaged by the disaster?* If yes, how many? Yes? No? * Please be sure to direct Habitat homeowners to file a claim with their insurance provider as soon as possible unless they have the resources to make the repairs themselves. Self-Assessment Please indicate how severe an impact the disaster will have on your affiliate in the next 30 days. The following areas should be judged based on a scale of 1 (no impact) to 5 (severe impact): No impact---------Severe Focus Areas Affiliate staff workload & availability* Loss of income from donors Collecting timely payments from homeowners Loss of current/potential volunteers 1 Comments explaining any concerns rating a 4 or 5 above: *Includes your board if you have 3 or fewer full-time staff members at your affiliate. 14 2 3 4 5 Appendix D Schematic of Disaster Response 15 16 Re-Building Needs/ Work with contractors 1. Coord Approx 25% done 2. Homeowner/Builder coord complete ~ 17 June 3. Repairs/Rebuilds to begin ~ 17 June 4. Complete Repairs/Rebuilds ~ 24 August (school opens) 5. Notes – #1 HFH Homeowners’ Immediate Needs 1. Mostly complete 2. Possibly assist in short/mid-term needs HFHHC (with others) 1. Resume Building Sotero’s Home(#67) on 12 June; target dedication nlt 15 August 2. Begin Home 68 on ??? (in July?) 3. Begin 69 & 70, utilizing outside support, to complete by year end. 4. Notes – #2 Rancho Brazos Clean Up With added volunteers 1. Ongoing, but largely complete 2. Awesome County, Community, Outside participation! Other Affiliates And Volunteers 1. Other Affiliates & Volunteers join on #67 (Sotero) 2. Coordinate with Trinity for “blitz” on Olga’s Home (#66) – Comm Bank join in 3. Utilize Other Affiliates & Volunteer Groups on accelerated builds of #6869-70 4. Notes – #3 Habitat for Humanity Of Hood County HFH Selection – RB Residents 1. Flyers in work 2. Process begins 22 June 3. Selection Date – 8 August BOD 4. Notes – #4 Stages of Disaster Response and Recovery 1.0 Purpose To establish guidelines to follow when Habitat for Humanity of Hood County (HFHHC) and its partner families are affected by a disaster. 2.0 Policy HFHHC builds simple, decent houses in partnership with partner families in Granbury, Texas. Seeking to put God’s love into action, HFHHC brings people in Granbury together to build homes, communities, and hope. In the wake of a disaster, HFHHC is committed to using its expertise, partnerships, and volunteers to help our community recover. Recovery is a long‐term goal, to be achieved through HFHHC services and the variety of other Hood County community services offered to individuals and families impacted by a disaster. Stage 1: • Assess the damage to partner family houses and HFHHC property to determine if they are repairable or need to be rebuilt • Communicate with and educate affected partner families on steps for reporting damage to insurance companies and provide information on resources available for assistance and repair/rebuilt guidance • Mobilize volunteers for immediate response to affected areas to mitigate further damage to houses and property, to include remove fallen trees, prevent future water damage, and secure doors and windows Stage 2: • Offer HFHHC contractor/project management services to partner families who want HFHHC to oversee their repairs or rebuilding, while leveraging its partnerships to benefit the homeowner; and provide guidance to those who seek to complete repairs independently • Oversee administrative and legal procedures to ensure partner families and HFHHC are protected on issues related to mortgages and insurance • Engage volunteers and teams, if needed, to assist with repairs to existing houses and property to salvage materials from destroyed structures to provide the community with affordable materials or recycle them to keep them out of landfills • Collaborate with first‐response agencies to identify individuals in need of house repairs or potential homeownership services • Hold disaster response application workshops for individuals in need of new houses 17 Stage 3: • Match partners and volunteers, if needed, with new construction builds • Qualify individuals and families for future homeownership 3.0 Rationale HFHHC continues to respond to the housing needs in our community. Following a disaster, not only will we provide services for partner families impacted by disasters, but we will seek other ways to become engaged in the recovery stages as we revitalize neighborhoods, strengthen communities, and build hope. HFHHC 01/09/2014 18 Appendix E Preparedness Information for Partner Families Prepared information can be found on line at www.ready.gov. Copiers of information available are on file at the HFHHC office. 19 Appendix F Board/Staff Emergency Contact List (Current Board Roster at http://tinyurl.com/currentboard) 20 21 Appendix G Typical Recovery Report-Mission Granbury 22 23 24