HUMAN SERVICES DIRECTORY
Human Service Directory
Intro to Substance Abuse Treatment
Denise Eberhart
February 21, 2012
CRISIS NUMBERS BY COUNTIES
Adams County
(608) 339-3304
Sheriff will page Crisis Worker
Ashland County
(715) 682-8217
Bayfield County
(715) 682-8217
Calumet County
(920) 849-9317
Columbia County
(608) 697-7414
Then FDL Police
Dodge County
(920) 386-3726 #8
Sheriff will page Crisis Worker
Door County
(920) 746-2416
Sheriff will page Crisis Worker
Fond du Lac County
Green Lake County
Ho Chunk Nation
Kewanee County
Manitowoc County
Marathon County
Menominee County
Oneida County
Taylor County
(920) 929-3535
(920) 294-4000
(715)299-6365
(920) 388-3100
(920) 323-2448
(715) 845-4326
(715) 799-3881
1 (888) 299-1188
(715) 748-2200
Press 1 for Sheriffs Dept
Then 2 for the on call worker
Washington County
(262) 365-6565
Washington County Acute Care
Service
1-866-906-6565 (From FDL)
1-262-365-6565 (From Washington County)
1
HUMAN SERVICES DIRECTORY
Waukesha County
Gina Bauer
(262)983-1779
(262) 548-7673
(Leave a message)
Winnebago County (Oshkosh)
(920) 233-7707
Winnebago County (Neenah/Menasha
(920) 722-7707
Police (City) Non Emergency #
(920)906-5555
___________________________________________________________________
ADVOCAP
Our Mission: To create opportunities for people and communities to reduce
poverty and increase self-sufficiency.
Serving low income people in Green Lake, Fond du Lac, and Winnebago Counties
in East Central Wisconsin.
ADVOCAP, Inc. is a private, non-profit Community Action Agency
Contact Person: Michael Bonertz, Executive Director


Fond du Lac Office
19 West First Street
P.O. Box 1108
Fond du Lac, WI 54936-1108
920-922-7760 or 800-631-7760
920-922-3975 (tty)
920-922-7214 (fax)
Neenah Office
181 E. North Water Street
Suite 210
Neenah, WI 54956
920-725-2791 or 800-631-2791
920-725-5035 (tty)
920-725-6337 (fax)

Oshkosh Office
2929 Harrison Street
Oshkosh, WI 54901
920-426-0150 or 800-323-0150
920-426-3071 (fax)

Berlin Office
237 Broadway, Suite C
Berlin, WI 54923
920-361-9880
920-361-2463(fax)
2
HUMAN SERVICES DIRECTORY

Prairie View Head Start
W911 State Highway 44
Markesan, WI 53946
920-398-3907 or 800-631-6617
920-398-2103 (fax)

AFFORDABLE HOUSING
Providing safe, decent and affordable housing for low and moderate income households,
through rental units, home buyer education and down payment assistance, homeowner
rehab loans, and Wisconsin Fresh Start.
 BUSINESS DEVELOPMENT
Creating opportunity, jobs & self sufficiency.
 EMPLOYMENT & TRAINING
Develops options for integrated employment and the supports necessary for persons with
disabilities or other employment obstacles to acquire training and meaningful
employment.
 HEAD START
Making a difference for children and families.
 SENIOR NUTRITION
Helping seniors to stay healthy, independent and well.
 VOLUNTEER SERVICES
Making the life experiences of those age 55 and over count through volunteer service to
their community.
 WEATHERIZATION
Providing weatherization services to reduce energy costs for low-income households and
to conserve energy for our community.
 http://www.advocap.org/
_____________________________________________________________________
ASTOP
Sexual Abuse Center
Our Purpose: ASTOP of Fond du Lac helps rebuild worlds…the worlds of those people whose
lives are shattered by the ugliness of sexual assault.
Contact Person: Sandy Hardee
3
HUMAN SERVICES DIRECTORY
Fond du Lac
Ripon
430 E. Division St.
Fond du Lac, WI 54935
933 Newbury Street
Ripon, WI 54971
FDL Business Line: …………………920-926-5395
Ripon Business Line: ……………….920-748-0565
Crisis Line: …………………………….920-921-7657
Or Alternate Crisis Line: …………1-800-418-0270
RAINN: …………………………………1-800-656-4673
(National Sexual Assault Hotline)
Business Hours:
8:00 to 4:30 Monday – Friday
Crisis Line: 24 Hours Per Day
ASTOP offers cost-free services to adults and youths...







Absolutely confidential
24-hour crisis line
Immediate support
Individual and family short-term therapy with qualified staff
Referrals to other agencies; as appropriate
Education and awareness programs
Medical and legal advocacy
A survivor will be BELIEVED and SUPPORTED.
ASTOP Provides Education

Informational programs for area clubs, church groups, and service
organizations

In-service programming for professionals
Protective Behaviors is ASTOP’s Prevention Education Program. It provides people with
specific strategies to confidently face personal safety issues.
The Protective Behaviors process includes:



Recognizing the threat of physical, emotional, verbal, or sexual abuse.
Deciding what to do when one is not feeling safe
Learning the skills to report to a trusted adult.
4
HUMAN SERVICES DIRECTORY
We offer at no cost to survivors and affected family members, emotional security, comfort and
safety through direct services and medical and legal advocacy.
Through our prevention education program, Protective Behaviors, we are working toward
creating an environment free from sexual violence.
E-mail: astop@astop.org
http://www.astop.org/
_____________________________________________________________________________________
Department of Workforce Development
DVR Division of Vocational Rehabilitation
Fond du Lac County
Division of Vocational Rehabilitation
Fond du Lac Area Job & Career Center
349 North Peters Avenue
Fond du Lac, WI 54935
920-929-2924 (Voice)
866-832-3486 (TTY)
800-562-5330 (Toll Free)
920-929-2974 (FAX)
Services:















Career Guidance and Counseling
Job Search and Placement Assistance
Information and Referral Services
Transition to work services for students with disabilities in high school
Supported Employment services for persons with severe disabilities; includes timelimited on-the job supports
Rehabilitation Technology
Vocational and other Training
Disability and Employment Assessment
Transportation
Occupational licenses, tools and other equipment
Assistance in small-business plan development
Interpreter services
Rehabilitation teaching services
Diagnosis and treatment
Post-employment
5
HUMAN SERVICES DIRECTORY
http://dwd.wisconsin.gov/dvr/locations/fond_du_lac.htm
_____________________________________________________
349 N. Peters Avenue, Fond du Lac, WI 54935-2021
Phone 920-929-3900 ~ Fax 920-929-3924 ~ TTY 920-929-3925
JobCenterOfWisconsin.com is available at no-cost to both employers and job seekers and is
available 24-hours a day.




The Wisconsin Department of Workforce Development (DWD) is a state agency charged
with building and strengthening Wisconsin's workforce in the 21st century and beyond.
The DWD Mission statement: Advancing Wisconsin’s economy and business climate by
empowering and supporting the workforce.
DWD's primary responsibilities include providing job services, training and employment
assistance to people looking for work, at the same time as it works with employers on
finding the necessary workers to fill current job openings.
The Wisconsin Job Center system delivers services through locations in 57 communities
throughout the state. The centers are part of the workforce system led by Wisconsin's 11
independently operated, regional Workforce Development Boards. Job Center partners
include Job Service, Vocational Rehabilitation (DVR), technical colleges, county human
service agencies and other community organizations. To find your closest Job Center or
talk with a customer
BEACON HOUSE
166 South Park Avenue
Fond du Lac, WI 54935
6
HUMAN SERVICES DIRECTORY




Phone 920.923.3999
Fax 920.923.3240
Email fwrbeacon@tds.net
Friends of Women in Recovery, Inc
P.O. Box 1524 · Fond du Lac, WI 54936-1524
Beacon House welcomes women including women with children, and women who are pregnant,
for treatment of drug and alcohol abuse. Children are allowed to live on premise with the mother
and the women are provided the opportunity to conquer addiction and learn parenting skills.
MISSION STATEMENT
Our mission at Beacon is to provide a transitional living experience focus on continued treatment
of recovering women and women with children, and to increase community awareness of the
needs of women recovering from alcohol and/or other chemical dependency.
Our first and foremost goal is total abstinence. Recovery is encouraged through the continued
development of the "whole woman" by bringing her mental, social, physical, emotional and
spiritual capabilities into focus and helping her develop healthy attitudes and lifestyles. This will
be accomplished through continued work on the Twelve Step program and individual assessment
and development of a specific program plan. Services shall be planned and delivered in a manner
that achieves the maximum level of independent functioning for the woman. Her active
participation in the planning and delivery of services is essential.
To achieve our mission, Beacon will provide knowledgeable, qualified staff and volunteers; use
the expertise of other professionals in the area; develop positive working relationships with other
providers of services; and share our time and talents with other Alcohol and Drug Addiction
efforts in the community and state.
THE BEACON PROGRAM
Beacon offers the following services for women and their children:









Group and Individual Counseling
Continuing Care Group specific to women's issues
Education & Interactive Group for Families
Employment and/or Vocational Counseling
Life Skills Development Opportunities
Parenting Classes
Specialty Groups, Spirituality, Sexual Abuse, Domestic Violence, Eating Disorders, Relationship
Issues, Cognitive Intervention Programming
Referral to Community Resources - as needed
Formulation of a Relapse Prevention Plan
7
HUMAN SERVICES DIRECTORY
In addition to the services provided at Beacon, collaborative relationships with many community
agencies are offered. The average length of stay is 90-120 days
More links: Alcohol and Pregnancy Website: http://www.pregnancyandalcohol.org
____________________________________________________________________________________
The Blandine House
25 N. Park Avenue
Fond du Lac, WI 54935
920-922-9487
Our Program
At Blandine, group therapy, individual counseling, off-site self-help group meetings and
sponsorship serve as the core components to our approach. We believe that educating our
residents about the disease of addiction and relapse prevention is an essential part of the recovery
process. We support the 12 Step philosophy.
During their stay the gentlemen of Blandine are actively involved in the upkeep of the house.
They perform the daily chores which include cooking, cleaning, gardening, lawn mowing,
painting, etc. Brushing up on basic living skills helps prepare residents for the transition back
into the "real world".
Upon discharge, all Blandine residents are encouraged to participate in our 12 month aftercare
program. There is no charge for this program, and it provides the resident the opportunity to
"stay connected" to the Blandine House while continuing with his recovery.
8
HUMAN SERVICES DIRECTORY
Mission Statement: Helping men transition from a period of hopelessness to a
future filled with promise
Our Goal: The goal is a simple one - to help the gentlemen of Blandine begin to
recover from their addiction so that they may live a productive life filled with
purpose and meaning.
http://www.blandinehouse.org/
___________________________________________________________________
Sober Living
Fond du Lac Area offers 3 sober houses. These houses are gender specific and
offer a step down approach as clients leave Drug and Alcohol in –patient facilities.
This gives the “new to recovery” individual a chance to transition into the
community yet still have the atmosphere of a sober living environment.
Individuals are expected to work and attend 12 step support groups, and pay a
nominal rental fee. House meetings occur once a week for accountability
purposes and to discuss any community living issues.
Common Grounds Sober Living House
64 South Park Avenue
Fond du Lac, WI 54935
This home is a 5 bed home for women only. Children are not typically allowed,
however, special requests can be made.
Contact person: Colleen Kramer
920-960-3298
Safe Haven Sober Living House
435 Linden Street
Fond du Lac, WI 54935
9
HUMAN SERVICES DIRECTORY
This home is a 5 bed home for women only. Children are not allowed to stay on a
permanent basis.
Contact Person: Deb Lewis-Hasenberg
920-238-9908
Freedom House
49 South Military Street
Fond du Lac, WI 54935
This home is a 5 bed facility for men only. Children are not allowed to stay on a
permanent basis.
Contact Person: Paul Hasenberg
920-907-0029
DEPARTMENT OF COMMUNITY PROGRAMS (DCP)
459 East 1st Street
Fond du Lac, WI 54935
Phone: (920) 929-3500
Fax: (920) 929-3129
Email: Click here
Hours: 8 AM to 8 PM, Monday through
Thursday
8 AM to 4:30 PM, Friday
8 AM to noon, Saturday
Department Overview
Since opening its doors in 1972 the Fond du Lac County Department of Community Programs
(DCP) has provided a wide range of services in the areas of mental health, Alcohol and Other
Drug Abuse (AODA), crisis intervention, and prevention/education, primarily for the residents of
our county. Services are offered across the lifespan, from children with severe emotional
disturbance to elders with dementia. Treatment is individualized, based on strengths as well as
needs, and can occur on a one-to-one basis or in the group setting. Professionals from many
disciplines make up the treatment teams, including psychiatrist, psychologist, psychiatric social
worker, registered nurse, licensed practical nurse, nurses aid, occupational therapist, certified
10
HUMAN SERVICES DIRECTORY
occupational therapist assistant, and outreach worker. Support staff includes the Medical
Records Department, billing, intake and reception. DCP is regulated by the State of Wisconsin
Department of Health and Family Services (DHFS). We are funded by State, Federal and
County dollars.
Most services require co-pay based on the State of Wisconsin Sliding Fee Schedule. Some
insurance benefits are also accepted.
Inpatient services are provided on the Acute Psychiatric Unit and include mental health
evaluation/treatment and detoxification/stabilization from alcohol/drugs. DCP contracts with
several other counties who purchase these services for their residents as well.
Outpatient services are provided to residents of Fond du Lac County only.
Mission Statement
To provide prompt, effective and comprehensive evaluation and treatment for persons in distress
in a competent and compassionate manner. To provide specialty services to persons diagnosed
with mental illness and alcohol and drug dependency.
Philosophy
Fond du Lac County Department of Community Programs serves as a comprehensive
community mental health center for Fond du Lac County and other surrounding counties to
provide inpatient, outpatient, partial hospitalization, crisis intervention, prevention, consultation
and education services that meet federal guidelines and state requirements.
The philosophy is to provide to persons with mental illness, developmental disabilities, and
alcohol and drug abuse/dependency prompt, effective and comprehensive intervention and to do
so with competence and cultural sensitivity.
Objectives
1. Prompt and timely intervention tailored to individual needs with a person-centered,
strength-based, recovery-oriented focus.
2. Provision of services that are efficient and cost-effective as well as helpful and treatmenteffective.
3. Emphasis on optimum length of stay in the inpatient unit rather than a fixed philosophy
of either short stay or long stay.
4. Attention to continuity of care with treatment services least disruptive to the person
delivered in the most integrated environment.
5. Appropriate concern and resources channeled
toward the prevention of illness rather than only
the treatment of illness.
11
HUMAN SERVICES DIRECTORY
Outpatient Alcohol and Other Drug Abuse Clinic, (AODA)
AODA Counselors, all licensed as a Clinical Substance Abuse Counselor





Greg Arndt, CSAC
Michael Gibbons, CSAC
Leilani Heraly, CSAC
Lynn Klapperich, BS, Clinical Supervisor Certification, AODA Coordinator
Melanie Foust, CSAC
Social Worker: Department of Community Programs (DCP)
 Contact Person: Blanca Ortiz
 Phone: (920)929-3513
Solutions Center
39 N. Sophia Street Fond du Lac, WI 54935.
Donations of goods are accepted at 75 W. Division Street. Fond du Lac, WI 54935
Crisis line: 923-1700
Offices: 923-1743
Women’s Shelter: 923-2880
Men’s Shelter: 922-8122
Domestic Violence
Solutions Center offers innovative programs that provide women with support throughout the
complex process of leaving violent relationships and building safe futures. For survivors of
domestic violence, Solutions Center offers services that help them and their children move
toward safe and independent violence-free lives.
Homelessness
Because the root causes of homelessness may vary widely from person to person, only through
an individualized and comprehensive approach to programs and services can broken lives be
mended and transformed. At the Solutions Center, we offer clients a wide range of resources to
guide a person from a place of need to a place of independence.
12
HUMAN SERVICES DIRECTORY
Serving People in Need
Solutions Center provides shelter for men, women and children, up to 35 people at a time. Over
350 individuals are sheltered annually, including 150 children. Most guests come to the shelter to
escape domestic violence, or after being evicted by landlords or family members. Evictions
result from family break-ups, disasters, living expenses exceeding income, domestic violence,
and other reasons.
Solutions Center works with each individual or family to:
 Make informed decisions about healthy relationships
 Establish or increase their income
 Secure appropriate housing
 Support the person or family through this difficult time
All services are provided free of charge to individuals as clients or guests of the shelter on a
confidential non-discriminatory basis in an environment that promotes self-empowerment
and positive growth
___________________________________________________________________________
Domestic Violence Program
St. Agnes Hospital
430 E Division St
Fond DU LAC, WI 54935
(920) 926-4207
Contact Person: Gail Zorn
Program provides education, therapy, counseling and options to those who have suffered from
Domestic Violence or find themselves in dangerous situations.
Program is free of charge.
_____________________________________________________________________________
13