Resource Directory September 2013 Osage County INTRODUCTION The Masonic Home of Missouri is committed to providing the best possible services to the Fraternity that will benefit you, your family, as well as your community. The Masonic Home of Missouri is pleased to present this Directory which was developed by the Masonic Home of Missouri’s Social Services Caseworker. In this Resource Directory, you will find helpful information regarding social services in your community, by agency, organization or business (see disclaimer). Each service or resource is divided by Masonic Districts and Counties for your convenience. Please use this information for yourself, a loved one or a friend. If you have any questions regarding this Directory or the Masonic Home of Missouri’s programs, please contact the Corporate Office at 1-800-434-9804 or 1-573-814-4663. DISCLAIMER The Masonic Home of Missouri does not accept responsibility for errors, omissions, or quality of services provided by the agencies, organizations or businesses listed in this directory. IMPORTANT TELEPHONE NUMBERS ADA Project............................................................................................................. 800-514-0301 Adult & Elder Abuse and Neglect Hotline ........................................................ 800-392-0210 All Emergencies-Medical, Fire, Police ................................................................................... 911 Alzheimer’s Disease and Related Disorders ................................................... 800-272-3900 American Cancer Society ..................................................................................... 800-227-2345 American Council of the Blind ........................................................................... 800-424-8666 American Diabetes Association ......................................................................... 800-343-2383 American Heart Association ............................................................................... 800-242-8721 Arthritis Foundation ............................................................................................. 800-406-2491 Attorney General (Consumer Fraud) ................................................................. 800-392-8222 Better Hearing Institute........................................................................................ 800-327-9355 Child Abuse Hotline .............................................................................................. 800-392-3738 Dept. of Health and Senior Services Information & Assistance Hotline .. 800-235-5503 Dept. of Mental Health ......................................................................................... 573-751-4122 Dept. of Veteran Affairs-Benefits Information ............................................... 800-827-1000 Hearing Aid Help Line .......................................................................................... 800-521-5247 Home Health Agency Hot Line ........................................................................... 800-345-1453 IRS Tax Information .............................................................................................. 800-829-1040 Medicare Assistance/CLAIMS Program ............................................................ 800-390-3330 Missouri Bar Lawyer Referral Service ............................................................... 573-636-3635 Missouri Department of Insurance ................................................................... 800-726-7390 Missouri Department of Revenue ...................................................................... 573-751-4450 Missouri Department of Social Services ........................................................... 800-735-2466 National Kidney Foundation ............................................................................... 800-622-9010 Poison Control ........................................................................................................ 800-222-1222 Osage County TABLE OF CONTENTS Alphabetical by Organization Pages Alzheimer’s Association, Mid-Missouri Chapter ...................................... 1, 2 American Red Cross............................................................................................. 3 Central MO Area Agency on Again (CMAAA) ........................................ 4, 5 County Health Department ............................................................................. 6, 7 Department of Social Services ..................................................................... 8-10 Experience Works, Inc. Senior Employment ........................................ 11, 12 Governor’s Council on Disability ................................................................... 13 Independent Living Resource Center (ILRC) ........................................ 14-16 Long Term Care Ombudsman Program......................................................... 17 Masonic Home of Missouri ........................................................................ 18-22 Mid-Missouri Legal Services ........................................................................... 23 Missouri Division of Workforce Development ..................................... 24, 25 Missouri Protection and Advocacy Services ................................................ 26 Missouri Veterans Commission....................................................................... 27 OATS, Inc. Transportation ............................................................................... 28 Salvation Army.................................................................................................... 29 Smart911 ............................................................................................................... 30 Social Security Administration ................................................................. 31, 32 Subsidized Housing/Rental Assistance .......................................................... 33 USDA Rural Development ........................................................................ 34, 35 Wolfner Talking Book and Braille Library............................................ 36, 37 OSAGE COUNTY Alzheimer’s Association Greater Missouri Chapter 2400 Bluff Creek Drive Columbia, MO 65201 (573) 443-8665 FAX: (573) 499-9701 24 Hour Help Line: 1-800-272-3900 www.midmoalz.org Services/Programs: Family Support Groups – Provides an opportunity for families and friends to share information, to give and receive support and learn caregiving skills Respite Funds – Provides financial assistance to families of persons with Alzheimer’s disease and related disorders. The caregiver is responsible for the selection and arrangement of the respite provider. There is no income requirement for program eligibility. The primary caregiver and the person with dementia must reside together, provide a statement from a treating or diagnosing physician that the patient has Alzheimer’s or a related disorder, provide a recommendation for respite services from a treating physician or a social service agency, submit an application for respite care assistance services. Library – This chapter offers a wealth of information for families dealing with the challenges of Alzheimer’s and other related diseases. Books, videos and brochures are available for check out. Bookstore – Contact this chapter or look at the web site for books for sale. Newsletters – Have an Alzheimer’s Association newsletter mailed to you or check it out on the web site. Speaker’s Bureau – Aims to improve public awareness and understanding of Alzheimer’s and related diseases. Public Policy Advocacy – Helping those with the disease, family member, friends and others become advocates. Empowerment Groups – A community respite group for persons in the earlier stages of Alzheimer’s. A time for discussion, art, literature, storytelling and more. Male Caregiver’s Initiative – Changing Places: Men emerging as caregivers. A series of educational workshops for men caring for someone with memory loss. 1 Alzheimer’s Association, The Mid-Missouri Chapter Continued, Helpline – To respond to the information and support the needs of people with Alzheimer’s disease and their care partners, healthcare professionals and the general public. Research – Donations are forwarded to the National office for research grants. The Chapter assists with local studies and can help those families wishing to participate in the brain autopsy program to increase scientific understanding of Alzheimer’s disease and to confirm diagnosis. Safe Return – A nationwide identification, support and registration program working at the community level. Safe Return provides assistance whether a person becomes lost locally or far from home. Financial assistance is available. 2 American Red Cross Heart of Missouri Chapter 431 E. McCarty Jefferson City, MO 65101 (573) 635-1132 866-815-2738 Services/Programs: Disaster Services – Learn how the Red Cross responds to disasters and what you can do to protect yourself, your family and your property. Health and Safety – Red Cross training programs include First Aid and CPR, lifeguarding, HIV/AIDS education and much more. Military Services – Emergency communications, financial assistance and counseling services for active military, their families and veterans. Youth Services – Meaningful opportunities for training, community service and peerto-peer education for teens. International Services – Holocaust and war victims tracing and other international humanitarian services. Lifesaver Award – Recognizing local citizens who prepared themselves to respond in an emergency situation and actually saved a life. Blood Services – Giving blood saves lives. Learn how and where you can donate. Ready Rating – A comprehensive membership program to help businesses, organizations and schools improve their emergency preparedness. 3 Central MO Area Agency on Aging CMAAA 1121 Business Loop 70 East, Suite 2A Columbia, MO 65201 1-800-369-5211 (573) 443-5823 FAX: (573) 875-8907 cmaaa@cmaaa.net www.cmaaa.net CMAAA is a private, non-profit corporation. CMAAA plans, develops and coordinates a network of services for family caregivers and older persons. The essential goal is to enable older persons to live in their own homes for as long as possible. Services/Programs: Congregate Meals o Linn Nutrition Center – 573/897-4221 400 E. Jefferson St. #C7 Linn, MO Home-Delivered Meals – Older persons who are physically unable to attend their local senior center can receive the meals in their own home. Information and Assistance – This service lets people know about the many resources available to older persons and their caregivers. Contact the Contact the Osage County Care Coordinator at 573-897-0122. Care Coordination – The Care Coordinator will visit the older person in their home to make an assessment of the person’s needs. The Care Coordinator draws up a plan of action which specifies needed services and how to obtain them. The Care Coordinator can detail the cost of each service and determine whether the person might be eligible for any public financial assistance in paying for those services. Contact the Osage County Care Coordinator at 573-897-0122. Respite Care – CMAAA contracts with home health agencies to provide respite care in the home for 4 hours a week. Contact the Osage County Care Coordinator at 573897-0122. Silver Eclectic – Monthly newspaper on activities and programs for senior in central Missouri as well as articles on aging issues. Legal Services – Assistance regarding such matters as elder abuse, housing disputes, consumer fraud, retirement benefits, guardianships and government benefits such as Social Security, Medicare and SSI is available through contracts with attorneys or legal aid agencies. Fee-generating cases such as divorces and criminal defense are not accepted. 4 Central MO Area Agency on Aging (CMAAA) Continued, Long Term Care Ombudsman Program – Recruits and trains volunteer ombudsmen to hear complaints and to help find solutions to problems associated with living in a longterm care facility. Ombudsman help residents understand the laws and regulation governing long-term care facilities. In particular, the ombudsmen teach about residents’ rights. 5 County Health Department 205 E. Main P.O. Box 533 Linn, MO 65051 (573) 897-2139 ext. 313 FAX: (573) 897-4915 Longs@lpha.mopublic.org www.osagecountyhd.org Services Offered: Walk-In Clinic o Blood Pressure Checks o Blood (lab) draws o BMI checks o Lead testing o Medication Assistance o Head Checks for lice o Immunizations for clients from birth through adult o Pregnancy Testing o TB Skin Testing o Health Education o Talk to a Nurse o Disease Prevention – The Communicable Disease staff investigates reportable communicable diseases such as chickenpox, measles, mumps, German measles, Salmonella and whooping cough, to help identify and control the spread of communicable diseases within the community and control potential communicable disease public health threats. Staff also assists with outbreak investigations. o Health Promotion and Education - This program provides education and consultation services on nutrition, hygiene, health and wellness promotion, and asthma education to child care providers in Osage County at no cost. o Immunizations - The Osage County Health Department strives to provide the most affordable vaccinations possible to ensure that each individual is fully protected from disease. It is our hope no matter where you choose to be vaccinated, that you and your family will be fully protected from all vaccine-preventable disease. o WIC - Women, Infants and Children (WIC) is a special supplemental nutrition program which provides services to pregnant women, new mothers, infants and children up to their 5th birthday based on nutritional risk and income eligibility. WIC is a free program that provides healthy foods and nutrition and health information to Missouri families who qualify. WIC is for all kinds of families: married and single parents, working or not working. If you are a father, mother, grandparent, foster parent or other legal guardian of a child under 5, you can apply for WIC for your child. Environmental Health – Boil order water guidelines, FDA recalls, Missouri food code, temporary food service guidelines. 6 County Health Department Continued, Emergency Preparedness - The Osage County Health Department’s goal in emergency preparedness is to protect the health and safety of the residents should a natural or deliberate public health emergency affect the community. A public health emergency is any threat to public health and safety, like an infectious disease epidemic, earthquake, flood, or any event that has the potential for significant health impact to the community, such as a bioterrorism event. An influenza pandemic (worldwide) would also be considered a public health emergency. Vital Records - You may obtain a birth certificate for yourself or a family member (except a cousin) if you were born anywhere in the state of Missouri after 1920. The fee is $15.00 each cash, check, or money order accepted. Credit and debit cards are not accepted. You may obtain a death certificate if the deceased passed away anywhere in Missouri after 1980. The fee is $13.00 for the first copy, $10.00 for additional copies obtained at that time. Cash, check, or money order accepted. Credit and debit cards are not accepted. 7 Department of Social Services Children’s Division and Income Maintenance & Self Sufficiency Programs 1716 Four Seasons Dr., Ste. 104 Jefferson City, MO 65101 (573) 751-4688 FAX: (573) 526-1370 www.dss.mo.gov Services/Programs: Children’s Division o Adoption services, activities o Career Foster Parent Program o Child abuse and neglect hotline: 1-800-392-3738 o Child care, early childhood services Family Support Division o Child support enforcement o Income maintenance & self sufficiency programs Food stamps Food distribution programs Temporary assistance – provides assistance to needy families with children so they can be cared for in their own home and to reduce dependency by promoting job preparation, work and marriage. MO HealthNet Uninsured women’s health services Supplemental nursing care – provides monthly cash benefits. An eligible adult living in a licensed nursing facility and found medically eligible may receive a maximum of $390. If not found medically eligible while living in a nursing facility, or if living in a licensed assisted living or residential care facility II, an eligible adult may receive a maximum of $292 monthly. If living in a licensed residential care facility the maximum is $156. Persons eligible for these case benefits also receive a $30 personal needs monthly allowance. This benefit is paid directly to the nursing facility for nursing care charges above the amount the resident is expected to pay. Home and Community Based Program – assistance providing homemaker chore or respite care services. No direct cash benefit. Prevention of Spousal Impoverishment – (Division of Assets) – when a married person enters a nursing facility, a special provision may help protect some of the couple’s resources for the spouse who is not in a nursing facility. 8 Department of Social Services Continued, Supplemental Aid to the Blind – eligible individuals receive a monthly cash grant up to $651, as well as MO HealthNet coverage. Supplemental Security Income (SSI) – assistance to the aged, blind and disabled. Income guideline applies. Qualified Medicare Beneficiary (QMB) – for persons enrolled in Medicare Part A (hospital insurance) whose income and resources are within the program guidelines. This program will provide payment of Medicare premiums and coinsurance and for deductibles for Medicare covered services. Specified Low Income Medicare Beneficiary (SLMB) – provides payment of Medicare Part B premiums to individuals who would be eligible for this program. o Rehabilitation Services for the Blind Creates opportunities for eligible blind and visually impaired persons in order that they may attain personal and vocational services. Provides services to people with varying degrees of visual impairment, ranging from those who cannot read regular print to those who are totally blind. Vocational Rehabilitation – Eligible individuals are provided with services needed to enter, remain in or return to suitable employment. Services include: Diagnosis and evaluation Counseling and guidance Physical or mental restoration Training – including college or university, technical or trade Job development and job placement Rehabilitation engineering Follow-up Services Assistive Technology – Information, tips and resources for computer assistive technology for blind and visually impaired computer users. Independent Living Rehabilitation – assists blind and visually impaired persons so they can function independently in their homes and communities. Older Blind Services – Free rehabilitation services in the home. o Transition Services – provides services to help high school students prepare for the transition from school to either post-secondary education or work. o Business Enterprise Program – Self employment opportunities are provided to legally blind persons. The program includes vending facility operations in public buildings, in private industry and in roadside rest areas of the interstate highway system. 9 Department of Social Services Continued, o Prevention of Blindness – Diagnostic services and needed eye care are provided to medically indigent persons in order to prevent blindness. Vision screening and glaucoma testing clinics are provided for early detection of eye pathology that could lead to blindness. o Low Income Home Energy Assistance Program – Provides financial assistance to help pay heating bills during the months of October through March. 10 Experience Works, Inc. Senior Employment P.O. Box 414 Buffalo, MO 65622-0414 (417) 345-2797 FAX: (417) 345-2998 1-800-368-7569 www.experienceworks.org Experience Works helps low-income seniors, with multiple barriers to employment, get the training they need to find good jobs in their local communities. Services/Programs: Senior Community Service Employment Program (SCSEP) o This program, funded under Title V of the Older Americans Act as well as state and local grants, enables us to help thousands of low-income individuals, age 55 and older, throughout the United States. o Through this program, seniors benefit from training, counseling, and community service assignments at faith-based and community organizations in their communities, prior to transitioning into the workforce. o Participants are placed at eligible host agencies (primarily at faith-based and community organizations) for which they are paid the minimum wage for an average of 20 hours per week. A host agency is either a private nonprofit organization (other than a political party) that is tax exempt under section 501(c) (3) of the Internal Revenue code of 1954, or a public agency operated by a unit of government. o Thirty-eight percent of Experience Work's SCSEP participants found permanent jobs, notably as teachers' aides, emergency dispatchers, care providers, and clerical assistants. o Develop new skills and upgrade existing skills. o Understand safe work practices and healthful work environments. o Learn effective job search skills and develop good work habits. o Annual family income must not be more than 125% of the established federal poverty income guidelines. o Be eligible to work in the United States. o Be currently unemployed. JobReady Assessment Tool and Job Search system o The JobReady Assessment System can empower you to open doors to new career options and to find new job opportunities. JobReady will: Provide you with informed choices regarding your employment interests Assess your interests, personal characteristics, and skills Match you to a personalized list of job options based on your assessment results Allow you to access the system as many times as you wish 11 Experience Works, Inc. Senior Employment continued, Allow you to look for a job match without completing a minimum number of assessments Allow you to browse job openings by categories in your community Experience Works for Older Veterans o Will serve honorably discharged veterans, age 50 and older, who need assistance in getting a job. o Veterans will receive intensive job training, job development and placement services customized for older job seekers so that they can successfully compete for employment. 12 Governor’s Council on Disability Truman State Office Building 301 West High St., Room 250-A P.O. Box 1668 Jefferson City, MO 65102 800-877-8249 http://www.gcd.oa.mo.gov/ Services/Programs: Assists disabled with re-entry into the workforce and addressing all of the barriers to employment and full participation in community life. Educational Programming – Provides educational programming on disability rights and disability awareness. Technical Assistance – Provides technical assistance to any Missourian interested in learning more about the legal universe of disability rights. Disability Rights – Works with the legislature to ensure that proposed laws respect the rights of persons with disabilities. Works with national and state governmental agencies to ensure that their rulemaking is sensitive to the needs and rights of persons with disabilities Free Publications – Offers a variety of free publications dealing with disability awareness and disability rights. Bridges – A newsletter for people with and without disabilities to provide Missourian information and disability resources. Bridges is published 4 times a year. Directory Resources for Missourian with Disabilities – A manual of disability related organizations, agencies and services published every other year. Legislative Update – A newsletter published weekly during the legislative session to follow the progress of all disability related legislation in the state general assembly. 13 Independent Living Resource Center ILRC 1760 Southridge Dr. Jefferson City, MO 65109 877-627-0400 www.ilrcjcmo.org To promote greater independence and empowerment for persons with disabilities through advocacy and resources. VISION: Independence and Empowerment for All Services/Programs: Advocacy o Individual Advocacy is provided through center staff working with individuals to obtain necessary support services from other agencies in the community. o Systems Advocacy is provided through center staff and consumers working together to enact change in the community that makes it easier for all person with disabilities to live independently in the community. Independent Living Skills Training - Independent Living Specialists work with individuals in one-on-one or group settings to improve needed skills to live independently. Examples of skills include: o Budgeting o Cooking o Reading o Employment Information and Referral - ILRC provides information regarding and referral for community resources, supports, organizations and disability information. Peer Support – Support is offered through opportunities for one-on-one and group interaction with others who experience disability. ILRC currently sponsors a Fibromyalgia Support Group which meets monthly at the Community Christian Church in Jefferson City. Meetings are held on the first Wednesday of every month from 12:30 pm – 2:00 pm. ILRC offers various activities throughout the year for recreation and peer support. Events include a Holiday Social, Community Coffees, Educational Seminars and more. Community Surveys are done by trained staff at businesses, community buildings and homes to determine if they are accessible under ADA guidelines. Staff makes recommendations to make the community more accessible. 14 Independent Living Resource Center (ILRC) Continued, Consumer Assistance – ILRC provides assistance to current consumers in a variety of ways. Each program has its own policies and guidelines. o Air Conditioner Program - The Air Conditioner Program provides air conditioners and/or box fans to consumers on a first come, first serve basis who have no other way of cooling their home and have a medical necessity. Consumers are eligible for financial assistance with material cost on a sliding scale depending on household income o Care Closet - ILRC Care Closet provides necessary household items and personal care items based upon availability for referred individuals with disabilities at 100% Federal Poverty Level or less in ILRC service area who have a financial need for assistance in this area. A listing of possible items available may be seen on the donation of goods page o Emergency Assistance - ILRC’s Consumer Assistance Program is designed to aid current consumers receiving services from ILRC who have exhausted all other options for financial assistance and who are experiencing monetary difficulties. Budget counseling session with Independent Living Specialist may be a requirement for assistance o Low Vision/Blind Assistance Program - ILRC’s Low-Vision / Blind Assistance Program is designed to aid current consumers who have exhausted all other options for financial assistance who are experiencing monetary difficulties, have need of equipment to aid in their independence or need assistance with transportation services Consumer Directed Services (CDS) – The CDS Program provides attendant services for individuals with disabilities in their homes. CDS is provided under contract with the Missouri Department of Health and Senior Services. The CDS Program is for individuals with disabilities who would like to direct their own personal care. The program is funded with federal and state monies and has no personal cost to the individual using the service. o To be eligible, individuals must: Be at least 18 years of age, Be MO HealthNet (Medicaid) eligible, Be able to self-direct their care, and Meet the minimum program requirements relating to their physical need. o Possible tasks your attendant can complete for you: Grooming, bathing, toileting, Personal hygiene, Meal preparation, clean up, Housekeeping o Personal Care Attendant Guidelines: Can be anyone of your choice, other than a spouse. Attendants must register with the Family Care Safety Registry (FCSR) at a cost of $11. 15 Independent Living Resource Center (ILRC) Continued, Attendant must have a clean background check with the FCSR or approved Good Cause Waiver. Attendants must maintain First Aid/CPR Certification through the American Red Cross or American Heart Association. Adhere to agency policy and procedures Deinstitutionalization – Individuals residing in institutions in Central Missouri, who wish to and are able to, can work with an Independent Living Specialist to move into the community. Telecommunications Access Program for Telephone (TAP-T) – Provided in partnership with Missouri Assistive Technology the TAP-T Program provides access to basic voice telephone calling for individuals with all types of disabilities through the delivery of adaptive telephone equipment o To be eligible: You must be a Missouri resident You must have telephone service You must have a certified disability You must meet the basic income guidelines Youth Services – Youth with disabilities and their families are supported through the following: o MPACT Parent Mentors who can assist a family requesting service from their school and will support the family through the individualized Education Plan (IEP) Process. o SibShops are offered for siblings of youth with disabilities at various times throughout the year. o Living Independently Workshops are offered to help improve skills youth with disabilities need in order to live in the community successfully. Workshops are provided throughout the year. o Youth Group for ages 12-22 meets monthly and provides various activities throughout the year. 16 Long Term Care Ombudsman Program Central MO Area Agency on Aging 1121 Business Loop 70 E., Ste. 2A Columbia, MO 65201 (573) 443-5823 FAX: (573) 875-8907 Services: Missouri ombudsman program consists of volunteers serving residents of nursing homes and residential care facilities to provide support and assistance with any problems or complaints. Complaints concerning abuse, neglect and financial exploitation should be reported first to the Missouri Division of Senior Services Elder Abuse Hotline, 800-392-0210. Individual volunteers are recruited by Area Agencies on Aging (AAAs) or their service providers. Following screening and training, the volunteer is assigned to a facility that has agreed to participate in the program. The ombudsman receives orientation to the facility and its procedures, prior to making regular contact with the residents. Ombudsman volunteers are special. They are asked to make a significant commitment to the program, not only in terms of pre-placement and on-going in-service training but through weekly contact with residents, reporting and travel. 17 Masonic Home of Missouri 6033 Masonic Dr., Suite A Columbia, MO 65202 (800) 434-9804 (573) 814-4663 Fax: (573) 814-4660 www.mohome.org Services/Programs: Outreach Programs o Long Term Financial Assistance – The Masonic Home of Missouri is able to provide eligible senior adults with financial assistance to remain in their homes, apartments, independent living facilities, and assisted living facilities. Some applicants qualify for this long-term assistance each month, while others only need assistance with individual payments, such as medical bills, hearing aids or dental work. o Short Term Financial Assistance – The Outreach Program is also able to provide short-term assistance to eligible adults who are experiencing unforeseen hardship. The short- term assistance program is designed to help individuals while they are helping themselves out of difficult situations. For example, short-term assistance may help members experiencing medical emergencies and temporary unemployment. o Age and length of membership guidelines: Member prior to the age of Forty (40) must have been in continuous good standing for five (5) years prior to application. Member between the ages of Forty (40) and Forty-Nine (49) years, inclusive, must have been in continuous good standing for at least ten (10) years prior to application. Member between the ages of Fifty (50) and Fifty-Nine (59) years, inclusive, must have been in continue our good standing for at least fifteen (15) years prior to application. Member at or subsequent to attaining the age of Sixty (60) years must have been in continuous good standing for at least twenty (20) years prior to application. o Children’s’ Outreach - provides financial assistance to legal dependents of Missouri Master Masons or Missouri female members of the Order of the Eastern Star. Assistance provided through this program may help with medical care and services such as dental, hearing, vision, therapy and equipment. This program alleviates the financial strain on parents who may have health insurance, but are struggling to afford co-payments and other medical expenses not covered by insurance. The flexibility of the Children's Outreach Program makes it possible for parents to seek services in their own communities. 18 Masonic Home of Missouri Continued, Applying for assistance: The parents or legal guardians of the child should make application on the child's behalf. Once an applicant's information is received, the Outreach staff will contact the guardian to obtain additional information. All inquiries are given prompt attention. Age & Length of Membership is reviewed on all applicants. Eligibility Requirements: Legal dependent(s) of Missouri Master Masons or female members of the Order of the Eastern Star. Master Mason or Eastern Star member must be in good standing at time of the application. Age and Length of Membership guidelines Guardian of applicant must demonstrate a financial need Age & Length of Membership Guidelines (Subject to approval by Board of Directors): Legal dependent (s) up to 21 years of age of Master Masons or female members of the Order of the Eastern Star who are in good standing in Missouri Lodge/Chapter and have a minimum of two years of continuous good standing prior to application. Legal dependent (s) of Mater Masons or female members of the Order of the Eastern Star over the of 21 who are physically or mentally disabled. o Creating A Partnership Individual child/children - Lodges and Chapters can work within their community to identify a child or children in need (i.e. through schools or local community organizations/families). Assistance can help to provide clothing, basic school supplies, coats, shoes, hats and gloves, hygiene items, eye glasses, dental work etc. Project-Based - Lodges and Chapters can identify projects within their communities through charitable or other non-profit organizations, such as schools. Recipients of the CAP Project-Based funds must be a 501 (c) (3) public charitable organizations, as defined by the IRS, or public entities such as school districts. An example of a project that may qualify is the backpack food program found in communities statewide. (Matching funds must go toward the purchase of a specific item(s). The Masonic Home will not match funds for general operating expenses.) o Masonic Family Cares - The Masonic Family Cares is a new program that will help facilitate connections between lodges, chapters and youth organizations and the Masonic brothers and sisters in their communities. Interested lodges/chapters can contact the masonic Home to inquire abut establishing relationships with Masonic brothers, widows or O.E.S. members in their area who would enjoy visiting with a fellow Masonic member. This program is a great opportunity to connect with those members within your communities who 19 Masonic Home of Missouri Continued, might not be able to attend Lodge, or a widow who would benefit from seeing a friendly face. If your lodge is already participating and doing these great works within your community, please share your stories with us. Contact Rhonda Lightfoot, Membership Relations Specialist, at 800-434-9804, or email her about how your Lodge is making a difference. If you are trying to find ways to reach out to those members amongst you, please contact Chantana Irvin, Masonic Family Cares Coordinator at 800-434-9804, or email cirvin@mohome.org. o Social Services - The Masonic Home of Missouri provides updated Resource Directories (biannually) to each Masonic Lodge. These resource directories provide information on available social services, specific to each county. Our Social Services Department maintains up-to-date information regarding programs and services throughout the state and can provide you with this information should you need it. o Widow’s Program - The Masonic Home of Missouri’s Outreach Programs provide widows with information regarding our programs and services. In an effort to inform our brethren’s widows about our programs and services, we hold luncheons throughout the State. At these luncheons, the Masonic Home honors our ladies with a pin recognizing them as Masonic widows. We are currently making plans for holding luncheons in your area and would be honored if you would wear your pin to them. Please be looking for more information about where these luncheons will be held or visit this page to find out about our programs and visits. A postcard has also been included in the mailing that can be returned to us, if you are interested in learning more about our Outreach Programs, need services or would like to refer someone for assistance. o Financial Counseling - The Financial Counseling Program will begin working with Master Masons, the wife or widow of a Master Mason, and female members of the Order of the Eastern Star who have applied for or are receiving assistance through the Masonic Home’s Financial Assistance Programs. Unlike the Financial Assistance Programs, the Financial Counseling Program does not have Age & Length of Membership guidelines. The Financial Counseling Program was born from the growing need for short-term assistance for younger members, realizing that by helping members to organize their finances and set financial goals, they would not need financial assistance in the future. They would be prepared should their financial situation unexpectedly change again. For those members who are referred to the Financial Counseling Program after having applied for short-term financial assistance, the program will focus mainly on: budgeting, prioritizing payment of expenses and debt, lowering variable expenses, identifying and eliminating unnecessary expenses, determining solvency, Net Worth, and Basic Liquidity, assisting in creating 20 Masonic Home of Missouri Continued, financial goals and creating a plan to obtain those goals, and referral to other financial services that the Home cannot provide (such as debt consolidation and bankruptcy). The Financial Counseling Program will also be beneficial for those applicants applying for long-term financial assistance. These clients are Masonic widows, elderly Master Masons, and elderly female OES members. Financial Counseling will focus on budgeting, understanding Medicaid eligibility rules, referral to other services that they might qualify for (such as Mo HealthNet, VA benefits, etc.), and other financial services the Home cannot provide (such as investment services, estate planning, retirement strategies, etc.). Financial Counseling will help them to organize their finances and create a budget, with the goal of helping them to continue living independently. This will also be helpful for older couples, widows, Master Masons, and female OES members who are planning to make major changes to their lifestyles, such as moving to an Assisted Living Facility. Financial Counseling can assist them in determining if their income and assets are adequate for the move, how the move will change their expenses and monthly budget, and assist them in identifying additional potential income sources. o Truman Club - The Truman Club recognizes those individuals and couples who support the Masonic Home and its programs through on-going annual giving. With the support of Truman Club members, we are able to transform the Masonic tenets into reality for our fraternal brothers and sisters in need across the state. Annual Membership - to be eligible for annual membership in the Truman Club, a donor must give at least $100 in tax-deductible donations during the calendar year. Annual memberships are renewable on January 1st each year. Benefits of annual Truman Club membership include: Welcome Packet Membership Pin Invitation to annual Truman Club Dinner Special mailings and advance registration for events Annual membership gift o Special Events – Annual Leaves of Autumn golf outing o Museum - The Masonic Home and Grand Lodge of Missouri are thrilled to announce the Grand Opening of Missouri’s first Masonic Museum to the public on February 25, 2008, preceded by previews for members, distinguished guests and press. The exhibit incorporates 5 themed galleries, each gallery representing a leader a particular quality. The first gallery titled “Pathmakers and Patriots” highlights the impact Meriwether Lewis and William Clark had on the early period in Missouri and how they became involved in the Masonic fraternity. The second gallery titled “Living Well” focuses on Laura Ingalls 21 Masonic Home of Missouri Continued, Wilder, her involvement with the Order of the Eastern Star and how music and education are valued in Masonry and at the Masonic Home. The third gallery themed “Generosity” depicts Jacob Lampert, Past Grand Master, and other Masons and Masonic groups who have provided generous support to the Masonic Home. The fourth gallery depicts “Leadership” centering on President and Past Grand Master Harry S Truman and how democratic methods guide lodges. The Fifth theme titled “Everyman” is a rotating exhibition gallery. In it Masonic lodges and Eastern Star Chapters will have the opportunity to share individual history and symbols used within the Lodges and Chapters over the years. Admission is FREE. Self-guided tours are available during normal business hours (weekdays 8:00a.m. to 4:30p.m.). Other viewing times available by appointment. 22 Mid-Missouri Legal Services 805 East Forest Avenue Columbia, MO 65201 (573) 442-0116 FAX: (573) 875-0173 1-800-568-4931 Services/Programs: Free legal services to qualified low-income persons Call for an appointment Types of cases handled by this office: o Divorces involving abuse and custody o Uncontested divorce o Custody issues o Ex Parte o Some support issues o Tenants’ rental problems in private and public housing o Section 8 o Unemployment compensation claims o Aid for dependent children/welfare o Food Stamps o Mo HealthNet o Access to health care o Consumer problems o Some bankruptcies o Utilities Advice, referrals, negotiations of settlements, preparation of legal documents and representation of clients in court and at administrative hearings. Services NOT provided – Criminal cases, fee generating cases and frivolous cases. 23 Missouri Division of Workforce Development 1716 Four Seasons Dr., Ste. 101 Jefferson City, MO 65101 (573) 526-8115 FAX: (573) 526-3494 www.jobs.mo.gov Services/Programs: Career Center o Missouri Career Center staff can help focus your job or career goals, identify skills and abilities and identify available jobs. o The National Career Readiness Certificate (NCRC) verifies your skills to employers anywhere in the United States and is available to earn at your local Career Center. o Missouri Career Center staff will assist you with assessment tools to measure and understand your skills, knowledge, abilities, strengths and interests to help you find the job that is right for you. o Missouri Career Centers offer specialized workshops to help you brush-up your job seeking skills or assist if you've been laid-off. o Career Centers offer software and experienced staff to help you develop a professional resume that stands out. o Career Center staff can determine your eligibility for a variety of training programs to assist in gaining new skills needed to obtain employment. Education and Training o Workshops - Missouri Career Centers offer workshops to help maximize your job search efforts. We also include workshops to assist laid off workers at the time of the layoff. Career Exploration - This workshop gives you the tools to assess your knowledge, skills, personal interests and priorities on the journey to finding the job that is best for you (or not a good fit) and identify resources available to find a rewarding career. Career Networking - Learn the benefits of effective and strategic ‘networking’ and how these interpersonal resources and contacts could lead to a new job. This workshop applies what you learn, so you will develop a plan to present yourself to networking groups, a networking source list, and develop a list of the types of networking groups. Resume Preparation - Find out what employers are looking for when they read a resume and cover letter. Identify and optimize all the basic components of a resume - skills and abilities, work history, and education - so that you stand out above the others. Learn how to use the same strategies in completing excellent online applications. Interview Process - With this workshop you get practical advice on how to best showcase your skills and experience through research, practice, 24 Missouri Division of Workforce Development continued, and preparation. Get helpful tips on how to dress and groom for an interview. Learn the different types of interviews and develop a strategy for each one. Basic Computer Skills - Using a computer competently is essential for today’s job seeker. Learn the basic computer skills necessary to search and apply for jobs. This workshop includes everything from using the keyboard to accessing the Internet to creating and saving files. In addition, learn to use jobs.mo.gov to search for your next job. Workshops for Laid Off Workers Take Control Of Your Finances - Managing your bills until a new job opportunity appears is less stressful when you have a plan. Training topics include: how to track your spending and how to develop a budget, how to cut expenses, HOPE NOW mortgage services, how to prioritize debts and maintain good relation with creditors, understanding COBRA Continuation Health insurance coverage, how to avoid debt and credit scams, and how to identify resources in your community that can help you save money. FastTrac New Venture - FastTrac New Venture workshops are available to dislocated workers with an interest in starting their own business. FastTrac New Venture workshops help you research your business idea and decide whether starting a business is right for you. Training Provider Search Tool (previously the Missouri Education and Career Hotlink) o Allows you to research Missouri’s educational institutions and programs. Maybe you've been approved for training assistance through the Workforce Investment Act (WIA) and told you need to use an "Eligible Training Provider" where do you find that? Our new Training Provider Search Tool will allow you to limit your search results to eligible providers. WorkReadyMissouri - If you are receiving Unemployment Insurance benefits, you may be able to use the WorkReadyMissouri Program. WorkReadyMissouri provides an opportunity to receive occupational worksite training on a part-time basis for up to six weeks. Program trainees continue to receive UI benefits, plus up to a $500 training allowance. On The Job Training - OJT is available for eligible job seekers through the Workforce Investment Act and the Trade Readjustment Assistance Act. Contact your local Missouri Career Center for staff assistance in determining your eligibility for these programs. 25 Missouri Protection and Advocacy Services 925 South Country Club Drive Jefferson City, MO 65109 (573) 893-3333 or 1-800-392-8667 FAX: (573) 893-4231 www.moadvocacy.org Services/Programs: Federally mandated system in the state of Missouri which provides protection of the rights of persons with disabilities through legally based advocacy. Investigation and review of a complaint of improper of inadequate services provided to a SSDI/SSI beneficiary with a disability by a service provider, employer or other entity involved in the SSDI/SSI beneficiary’s return to work efforts. Information & Referral – Information to SSDI/SSI beneficiaries about work incentives and employment, including information on the types of services and assistance that may be available to help them in securing or regaining gainful employment. Consultation & legal Respresentation, based on annual program priorities. 26 Missouri Veterans Commission No office information for Osage County. Please contact Mark Jones at the address below. Mark.Jones@mvc.dps.mo.gov (573) 522-1416 Cole County Office (573) 392-8937 Miller County Office Mail all correspondence to: Mark Jones, Veterans Service Officer MO Veterans Commission P.O. Drawer 147 Jefferson City, MO 65102 1-866-838-4636 www.mvc.dps.mo.gov Through the Service to Veterans Program, the Veterans Service Officers and Assistants provide counseling and assistance to thousands of veterans and their dependents throughout the state. Not only do these trained professionals counsel veterans and what VA and State Veterans Benefits are available, but they also complete and submit claims application with all necessary documentation. They are available for any follow-up work necessary with the Dept. of Veterans Affairs to obtain the maximum amount of benefits due any eligible veterans and/or dependent. Veterans Service Officers and Assistants are thoroughly trained and knowledgeable in all areas of veterans’ benefits, including compensation, pension, education, burial and widow’s benefits. They will also assist claimants with health care eligibility, VA Home Loan Guaranty and other veterans’ benefits, including those offered by the state. Occasionally an office may be closed due to illness/weather etc. Please call the office the morning of your visit to insure the office is open. 27 OATS, Inc. Transportation Mid-MO Region Jack Heusted, Regional Director 2501 Maguire Blvd., Ste. 103 Columbia, MO 65201 (573) 588-2103 jackh@oatstransit.org The mission of OATS is to provide reliable transportation for transportation disadvantaged Missourians so they can live independently in their own communities. Services/Programs: Door to door transportation Donations Call to schedule a ride 28 Salvation Army Center of Hope Family Shelter 907 Jefferson St. Jefferson City, MO 65101 Majors Kendall & Katrina Mathews (573) 634-8357 Jefferson City Corps. 900 Jefferson St. Jefferson City, MO 65102 Captains Terry & Cheryl Selvage (573) 635-1975 www.usc.salvationarmy.org http://www.stlouis.satruck.org Services/Programs: Emergency Assistance, Emergency Shelter Worship Center, Sunday School Thrift Stores/Donation Centers 29 Smart911 www.smart911.com Smart911 is a free service that allows citizens across the U.S. to create a Safety Profile for their household that includes any information they want 9-1-1 to have in the event of an emergency. Then, when anyone in that household dials 9-1-1 from a phone associated with their Safety Profile, their profile is immediately displayed to the 9-1-1 call taker providing additional information that can be used to facilitate the proper response to the proper location. At a time when seconds count, being able to provide 9-1-1 with all details that could impact response the second an emergency call is placed could be the difference between life and death. What is a safety profile? o The Safety Profile you create when you sign up for Smart911 is completely private and only shared with 9-1-1 when you call from a registered phone. How Does Smart911 help? o Physical Disabilities - For those who have a physical disability or mobility restrictions, it is vital for responders to know about the person, their disability and what type of assistance or special equipment they may need to evacuate their home or receive transport. o Developmental Disabilities - For families affected by autism or who may have difficulty communicating verbally with 9-1-1 their individual conditions as well as rescue notes indicating how responders will need to approach the individual can be include in their Safety Profile. o Medical Conditions - For citizens who are affected by epilepsy, diabetes, Alzheimer's, allergies or other medical conditions Smart911 can inform responders of your condition as well as medications and emergency contacts. o Seniors and Elderly Care - For active seniors living alone a Safety Profile can provide peace of mind that in the event of an emergency 9-1-1 would have details on their home and their medical needs. For caretakers, they can be assured that if the person they care for needs to dial 9-1-1 when they are alone, their details are available and the caretaker can be listed as an emergency contact. o General Emergencies - For all citizens, there is always the risk of unplanned accidents or events. Whether in a vehicle or in your home, even the most basic details such as the address association with a mobile phone can be available to 9-1-1 and response teams to send help fast. o Pet and Service Animals - For citizens with pets or other animals your Safety Profile can alert police to their presence when entering your home and Fire crews can be aware of exactly how many people and pets need to be evacuated from your home. For owners of a service animal, you can alert responders that your animal needs to be transported with you. 30 Social Security Administration 129 Scott Station Rd. Jefferson City, MO 65109 1-877-405-9803 1-800-772-1213 Benefits: Retirement – A monthly check for those aged 62 and older that have worked and paid into social security Social Security Disability Insurance – Pays benefits to you and certain members of your family if you are “insured” meaning that you worked long enough and paid social security taxes. Survivor’s Benefits – When an individual dies, certain members of their family may be eligible for benefits on their Social Security record if they earned enough credits while working. Family members who can collect benefits include a widow/widower who is age 60 or older; a widow/widower who is age 50 or older and disabled; a widow/widower at any age if he/she is caring for a child under age 16 or a disabled child who is receiving Social Security Benefits; children if they are unmarried and under age 18, under age 19 but in an elementary or secondary school as a full-time student; or age 18 or older and severely disabled (disability must hve started before age 22); and your parents; if they were dependent on you for at least half of their support. If the deceased has enough credits, a special one-time payment of $255 will also be made after death. This benefit is paid only to the widow/widower or minor children. Divorced Widow/Widower’s Benefits – If you are divorced (even if you have remarried), your ex-spouse will be eligible for benefits on your record when you die. In order to qualify, your ex-spouse must: be at least 60 years old (or age 50 if disabled) and have been married to you for at least 10 years; be any age if caring for a child who is eligible for benefits on your record; not be eligible for an equal or higher benefit on his or her own record; and not be currently married; unless the remarriage occurred after age 60 or age 50 for disabled widow/widowers. Supplemental Security Income (SSI) – Federal income supplement program funded by general tax revenues. It is designed to help aged, blind and disabled people who have little or no income, and provides cash to meet basic needs for food, clothing and shelter. Retirement Benefits for Widow/Widowers – If you’re receiving widow/widowers (including divorced widow/widowers) benefits, you can switch to your own retirement benefits as early as age 62. REMEMBER: Age 62 is the earliest you can collect Social Security retirement benefits and the age at which you can receive full retirement benefits is rising. 31 Social Security Administration Continued, Medicare – There are four parts to Medicare: Medicare Part A, Hospital Insurance, Medicare Part B, Medical Insurance; Medicare Part C (Medicare Advantage), which was formerly known as “Medicare+Choice” and Medicare Part D, prescription drug coverage. Generally, people who are over age 65 and getting Social Security automatically qualify for Medicare Parts A and B. So do people who have been getting disability benefits for two years, people who have amyotrophic lateral sclerosis (Lou Gehrig’s disease) and receive disability benefits, and people who have permanent kidney failure and receive maintenance dialysis or a kidney transplant. o Part A is paid for by a portion of Social Security tax. It helps pay for inpatient hospital care, skilled nursing care, hospice care and other services. o Part B is paid for by the monthly premiums of people enrolled and by general funds from the U.S. Treasury. It helps pay for doctors’ fees, oupatient hospital visits and other medical services and supplies that are not covered by Part A. o Park C (Medicare Advantage) plans allow you to choose to receive all of your health care services through a provider organization. These plans may help lower your costs of receiving medical services, or you may get extra benefits for an additional monthly fee. You must have both Parts A and B to enroll in Part C. o Part D (prescription drug coverage) is voluntary and the costs are paid for by the monthly premiums of enrollees and Medicare. Unlike Park B in which you are automatically enrolled and must opt out if you do not want it, with Part D, you have to opt in by filling out a form and enrolling in an approved plan. 32 Subsidized Housing/Rental Assistance HUD Missouri St. Louis Field Office 1222 Spruce St. St. Louis, MO 63103 (314) 418-5400 FAX: (314) 539-6384 33 USDA Rural Development 1315 E. Main St. Linn, MO 65051 1-800-811-4649 (573) 897-2138 FAX: (573) 897-4107 101 Industrial Park Roadway Eldon, MO 65026 (573) 392-5667 ext. 3 FAX: (573) 392-4052 1050 E. State Rt. 72, Ste. 1 Rolla, MO 65401 (573) 364-2088 FAX: (573) 364-7936 www.rurdev.usda.gov/mo Services/Programs: Direct Home Ownership Loans – Loans made by USDA to low and very low income applicants to buy, build or repair homes (payments are subsidized). Guaranteed Home Ownership Loans – Loans made by conventional lenders and guaranteed by USDA to low and moderate income applicants to buy or build homes (30 year fixed interest rate). Rural Rental Housing – Loans made by USDA to individuals or organizations to construct apartments for very low to moderate income tenants (operated on a not-forprofit or a limited profit basis with subsidized rents – can include congregate or cooperative housing. Home Repair Loans/Grants – One Percent interest loans made by USDA up to $20,000 to very low income applicants to repair the home they now own, and grants made by USDA Rural Development up to $7,500 to very low income applicants to repair their home they now own to remove safety and health hazards. Grant recipients must be 62 years of age or older and show they cannot afford a 1% repair loan. Guaranteed Rural Rental Housing – Loans made by conventional lenders and guaranteed by USDA to individuals or organizations for construction of apartments for very low to moderate income tenants (operated on a non-for-profit or a limited profit basis with subsidized rents – can include congregate or cooperative housing). Farm Labor Housing Loans/Grants – Loans/grants made by USDA to public bodies, not-for-profit entities or individuals to finance rental units for domestic farm labor. Rural Housing Site Loans – Loans made by USDA to public bodies or not-for-profit entities to buy and develop lots to sell to very low to moderate income housing applicants at the cost of development. 34 USDA Rural Development Continued, Self Help Technical Assistance Loans/Grants – Self-Help Housing Loans are made by USDA to a group of housing applicants who agree to work together to build their own homes. Technical Assistance Grants are made by USDA to not-for-profit entities to provide the technical assistance to Self-Help Housing Loan applicants to build their own homes. Housing Preservation Grant Program – Grants made by USDA to non-for-profit entities to operate a program which finances repair and rehabilitation activities to individuals/rental housing owners for very low and low income tenants. Electric Program – Makes loans and loan guarantees to finance the construction of electric distribution, transmission and generation facilities, including system improvements and replacement required to furnish and improve electric service in rural areas, and for demand side management, energy conservation programs and ongrid and off-grid renewable energy systems. 35 Wolfner Talking Book and Braille Library 600 West Main St. Jefferson City, MO 65101 1-800-392-2614 (573) 751-8720 FAX: (573) 751-3612 TDD: 1-800-347-1379 http://www.sos.mo.gov/wolfner/ Services/Programs: The Wolfner Library is a free library service to anyone in the State of Missouri who is unable to use standard print materials due to a visual or physical disability. Materials are mailed to and from library patrons at their homes, postage paid. There is no charge, whatsoever, to the patron. Currently, over 11,000 Missourians actively use Wolfner Library. The library's collection includes fiction and nonfiction audio and braille books for all ages. Over seventy (70) magazine subscriptions are available, and the library loans playback machines to those using audio books. School Services - This is for teachers, counselors, special services directors, school librarians and media specialists, principals and others who work with students in Missouri schools. Almost every school has students who are eligible for this free library service. Wolfner Library serves people who are blind and visually impaired, as well as those who cannot use standard print materials due to a physical disability or a reading disability. To find out more about who can use this service, read through the Eligibility and Certification section of our application. Institution Services - Here at Wolfner Library, we understand that providing activities for residents of nursing homes and visitors to senior centers is a fulfilling, yet timeconsuming job. The same is true for activity directors and administrators of other institutions serving individuals with disabilities ranging from blindness to severe physical disabilities. This is why we offer institutions a number of ways to utilize Wolfner Library services and are consistently working to create and provide interesting, energizing activities. To be eligible for Wolfner Library services, which include lending braille books and books on tape, an institution must serve individuals who are eligible for services. Institutions may provide Wolfner Library services in one of three ways: as a referral agent, providing demonstration services, or checking out books and equipment on behalf of individuals. To act as a referral agent, we ask organizations to stock Wolfner Library brochures and individual applications for their visitors. Merely fill out the order form for materials or call Wolfner Library. As a referral agent, you may also use materials to present a Wolfner Library display. 36 Wolfner Talking Book and Braille Library continued, Volunteer Services - The Wolfner Library volunteer program offers opportunities for people willing to plant trees for others to enjoy. We record books for Missourians who cannot read those books in print. After a book is recorded and goes through a rigorous quality assurance process, it is put into our circulation system for our patrons to check out. The volunteers who work on the book may never know how many people listen to it, or how much they enjoy it. They simply have to trust that what they are doing is making life more enjoyable for others. If you are a person who understands how much books enrich our lives, you may want to be involved in our recording program. Our recording booth is in the library in Jefferson City, so the recording has to be done here. An audition is required for those people who want to read books. However, there are three people involved in the recording process: a narrator, a monitor, and a reviewer. All three are essential in the production of a book. Those who do not want to read can still be involved by working as a monitor or reviewer. If you interested in these volunteer activities, please contact Deborah Stroup at 1-800-392-2614 or 573-5222766, or by email at deborah.stroup@sos.mo.gov. Books and magazines are mailed free to and from library patrons, wherever they reside. There is no charge, whatsoever, to the patron. Currently, over 17,000 Missourian actively use the Wolfner Library service. Wolfner Library is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The library is located in the James C. Kirkpatrick State Information Center at 600 West Main Street in Jefferson City, Missouri. 37 GLOSSARY Adult Abuse – Elder abuse may include physical abuse, financial exploitation (someone taking advantage of a senior citizen’s financial situation), emotional abuse, sexual abuse, selfneglect and neglect. Adult Day Care - A service designed to enable senior citizens who need some form of assistance to remain in their own home or the home of a family member, by providing a protective environment either in the home or in a licensed center. Services provided may include health monitoring, a nutritious meal, including special diets, exercise, individual and group activities, transportation and social interaction. Advance Directives – Commonly known as a Living Will and Medical Power of Attorney. The point of this document is to make sure your wishes are followed in a case when you are unable to communicate them yourself. In this document you could name someone to make healthcare decisions for you if you become incapacitated. Assisted Living Facility – Facility provides 24-hr care, services and protective oversight to residents who are provided with shelter and board, and who may need assistance with activities of daily living which include eating, dressing, bathing, toileting, transferring and walking. Facility also provides oversight for storage, distribution, or administration of medications; and health care supervision under the direction of a licensed physician, and consistent with a social model of care. A social model of care includes long-term care services based on the abilities, desires, and functional needs of individuals delivered in a setting that is more home-like than institutional and which promotes the dignity, privacy, independence, and autonomy of the individual. A licensed Nursing Home Administrator is required. This type of facility may accept or retain residents who require minimal assistance in their safe evacuation from the facility. Assistive Technology – equipment, electronics, computers, gadgets and household items that can make life and work easier for people with disabilities. They can range from devices of low cost up to expensive computer systems. Co-Pay (Medicare) – A percentage of health expenses for which you are responsible after paying the deductible amount. Congregate Meal Site – A place where seniors can eat together. Conservatorship – The court authorization (voluntary or involuntary) allowing one person to make financial decisions for another, who is not capable. Conservator, (manager), handles the person’s finances. Court proceedings may be voluntary or involuntary – bookkeeping checked by the court. This ceases at the moment of death. Division of Assets – A Missouri Department of Social Services, Family Support Division program that divides a married couple’s assets evenly when one of the person enters a nursing home. The reason for this is to allow the person remaining at home to have money to live on and the nursing home resident to spend down his/her share of the money to become eligible for MO HealthNet to take care of nursing home costs. Durable Power of Attorney for Health Care – A document through which another person is named by you to make health care decisions for you if you are unable to make them. Often done in conjunction with an Advance Directive. Guardianship – A court authorization (voluntary or involuntary) of a person or agency (Public Administrator) to make personal care decisions for someone who is not capable to making those decisions for themselves. The Guardian and Conservator may be the same person. Homemaker Care/Non-Medical Care – help with household chores such as: meal preparation, cleaning, laundry, ironing and grocery shopping Hospice – Special care for terminally ill patients and their families. It can be offered in the home or in a residential care facility, an assisted living facility or in a nursing home. The patient’s doctor must feel the patient has 6 months or less to live and the patient must be receiving only comfort measures and not treatments to cure their disease. Intermediate Care Facility - Facility provides 24-hour accommodation, board, personal care, and basic health and nursing care services under the daily supervision of a licensed nurse and direction of a licensed physician to three or more residents dependent for care and supervision. Licensed Nursing Home Administrator is required. Living Will – See Advance Directives Occupational Therapy – Health rehabilitation that helps individuals regain and build skills for normal activities of daily living. Ombudsman – A personal that investigates and mediates nursing home residents’ problems and/or complaints regarding the nursing home they reside in. Personal Care Services – Assistance with activities of daily living such as, grooming, bathing, dressing, toileting and eating. Advanced Personal Care Services – personal care for persons who require medically related assistance. The medically related assistance can include things like: ostomy care, catheter care, bowel program, application of ointments or lotions to unbroken skin, aseptic dressings, passive range of motion, assisting those who can’t bear any weight on their legs. Basic Personal Care Services – personal care for those who do not have special medical needs such as those mentioned above. Residential Care Facility I - Facility which provides 24-hour care to three or more residents who need or are provided with shelter, board, and protective oversight, which may include storage, distribution or administration of medications and care during short-term illness or recuperation. Residents who live in a RCF are required to make a path to safety unassisted. A licensed Nursing Home Administrator is not required. Residential Care Facility II - Facility which provides 24-hour accommodation, board, and care to three or more residents who need or are provided with supervision of diets, assistance in personal care, storage, distribution or administration of medications, supervision of health care under the direction of a licensed physician, and protective oversight, including care during short-term illness or recuperation. Residents who live in a RCF* are required to make a path to safety unassisted. A licensed Nursing Home Administrator is required. Respite Care – help that provides temporary relief for a caregiver of a dependent adult. Respite care can be provided in the home or outside the home such as an adult day care center. Advanced Respite Care – respite care for those with special medically related needs. Basic Respite Care – respite care for those without special medically related needs. For those who need only supervision and/or someone to simply be present with them. Nurse Respite Care – respite care for those with special needs that only a nurse or trained family member could meet. Skilled Nursing Facility - Facility provides 24-hour accommodation, board and skilled nursing care and treatment services to at least three residents. Skilled nursing care and treatment services are commonly performed by or under the supervision of a registered professional nurse for individuals requiring twenty-four hour care by licensed nursing personnel including acts of observation, care and counsel of the aged, ill, injured or infirm, the administration of medications and treatments as prescribed by a licensed physician or dentist, and other nursing functions requiring substantial specialized judgment and skill. Licensed Nursing Home Administrator is required. Spend Down – The amount of money determined by Division of Social Services, Family Support Division that has to be spent before a person would be eligible for Medicaid assistance. Must reapply quarterly SSI (Supplemental Security Income) – A Social Security Administration program that provides extra monthly income to the blind, disabled and elderly persons with very low income. Individuals must meet income requirements.