The CARES Group STATEMENT OF PURPOSE AND FUNCTION Foster Cares Ltd 7 Fern Court Bracken Hill Business Park Peterlee SR8 2RR Reviewed and Updated January 2014 We can provide this guide if a foster carer, child or birth parent has particular communication requirements. Alternative formats include pictures, recording and translation into another language including makaton. CONTENTS: 1) Introduction 2) Status and Constitution 3) Responsibility and Staff Team 4) Aims, Objectives & Outcomes 5) Philosophy and Care principles 6) Placements and Referrals 7) Care Arrangements 8) Recruitment, Approval, Support and Training of Foster Carers 9) Development, Training and Support Policy 10) Complaints Procedure 11) Ofsted 1. INTRODUCTION The National Minimum Standards for Fostering Services and the Fostering Services Regulations 2011 govern the work of fostering providers throughout England. According to Standard 16 of the National Minimum Standards for Fostering Services and Regulation 3 of the Fostering Services regulations, a Fostering Agency is required to produce a Statement of Purpose. As part of the regulatory requirement a copy of the Statement of Purpose will be provided to Ofsted and will be placed on the Foster Cares Ltd website. The document is also available on to: staff, Placing Authorities, foster parents, prospective foster parents, children and their birth family. This Statement of Purpose has been prepared in accordance with these requirements and will be a useful source of information to Foster Cares Ltd staff, foster carers and prospective foster carers, children and young people who are placed with Foster Cares Ltd and their birth family, and also to colleagues from other agencies. This Statement of Purpose is reviewed and updated on a regular basis, at intervals of no more than 1 year. 2. STAUS AND CONSTITUTION Foster Cares Ltd is the trading name of Foster CARES Ltd. which is registered as a Limited Company Registration No 5038789. A list of the Directors is available on the main Company document – Company Details at May 1st 2005. The CARES Group and Foster Cares Ltd. The CARES Group was set up in March 1989 initially concentrating on a high quality social work escort service, CAR-ES (UK) Ltd, to adolescents and young people displaying a range of aggressive and challenging behaviours. In 1997 due to the success and expansion of this service and the professional approach of our staff, crisis intervention work within a residential setting was undertaken and Cares (Human Services) Ltd set up, caring for individual young people in a community setting with high staffing ratios. The Group offered a range of residential services in differing social and economic settings. In line with the Groups continued expansion, a separate company, Foster CARES NFP (now Foster Cares Ltd), was established in June 2000, to provide a range of high quality foster placements in the North of England. The company now has 48 sets of foster carers, currently providing placements for 56 children and young people, with a total capacity of 96 places. Foster Cares Ltd is providing services for all Children’s Services Departments across the whole of North East of England and North Yorkshire. In February 2005, Foster Cares Ltd opened an office on Rochdale Road in Manchester, with the aim of developing new fostering services in the North West of England. Subsequently, the office moved from Rochdale Road to the Lancastrian Office Centre, Duckworth House, Talbot Road, Old Trafford Manchester in August 2012 This service provides high quality foster placements in line with the philosophy, values, aims and purpose of the North East Head office. The Manchester office now has 25 sets of foster carers, currently providing 31 placements for children and young people, with a total capacity of 49 places. The current combined total of our approved foster carers across our service provision is 73 households, providing 87 placements for young people and have a total capacity of 145 places Foster Cares Ltd reviewed the Manchester fostering service in 2011 and decided to implement a new structure, which implemented “one service” across our Fostering provision. The aim of the new structure was to provide a clear structure, improve common practice, standardise Agency requirements and be beneficial to the overall improvement of the service we provide as a whole. Following the review of service it was decided to appoint a Registered Manager across both offices and be responsible for their service delivery and development. To support this a Team manager would be appointed in the North West to provide day to day management of the service in Manchester to simulate what already existed in the North East. After consultation with OFSTED, a decision was taken to voluntarily deregister the Manchester office and operate both branches under a single registration. This was implemented as of 27th October 2012 The service aim is to work closely with foster carers/families, children and their families and all other professionals and significant people involved in the care of children and young people to ensure that the highest quality service is being offered which enables all children to reach their full potential and achieve the best outcomes possible. 3. Responsibility and Staff Team. The owner and Chief Executive of Foster Cares Ltd is David Cassie, who is based at the Old Hall, Byers Green, Co Durham. David is a qualified social worker with over 36 years’ experience. The Managing Director responsible for fostering services is Colin Rice. Colin is based at our Peterlee, County Durham, Head Office, however has responsibility across the Fostering Service. Colin is a qualified Social Worker with a Dip.SW. He has also has completed his NVQ 4 in management. Colin has 26 years’ experience in social care including direct work with young people in residential care, management experience and experience of working in fostering services for both Local Authority and Independent sector’s. Staff Team - Durham Foster Cares provide Supervising Social Workers on a different basis to many agencies. As foster carers vary in the number of children they are approved to look after, we prefer to measure support needs as a reflection of this. Supervising Social Workers are therefore allocated to families based on the potential number of children placed. This figure is currently 10 places and is intended to indicate that the welfare of the child in placement is of paramount importance. Foster Cares Ltd presently has two Team Managers one in the North East and one in the North West. We currently have four Supervising social workers based in the North East and three in the North West. Dawn Paton – Registered Manager - Dawn took up her post in March 2013. Dawn is a qualified Social Worker who has worked in both local Authority and independent sectors. Dawn has experience in child protection, fostering and as a Team manager and a Fostering service manager. Dawn successfully applied to become Registered Manager in July 2014 Claire Robson – Quality & practice development co-ordinator - has been in post since February 2002 and completed her MA/Dip SW in June 1998. Claire also has experience of working in Residential Care with children with Learning Difficulties and Physical disabilities, Local Authority Emergency Family Placement Team, Local Authority Children and Families/Child Protection Team, Project Management of a Residential Service for High Risk Young People, Young Carer’s Scheme and Education Day Programme. She has also completed her Practice Teachers Award, is a qualified mediator and is the certified Instructor for MAPA.. Claire took up her current post in March 2013 with the emphasis of “joining up” the service ensuring practice is shared and implemented Nichola Mulholland –Supervising Social Worker - joined the team in June 2003, having just completed her MA/Diploma in Social Work. Prior to completing her Dip.SW she gained experience working as a Residential Social Worker for children and young people with a range of needs including those with Learning Difficulties and Physical Disabilities and as an Assistant Social Worker within a Local Authority Social Work office. Nichola has recently completed her NVQ assessor’s award at a local college and is Practice teacher for social work students. Andrew Peacock –Supervising Social Worker - joined the team in September 2004. Andrew completed his MA. / Dip. SW at Durham University in June 2002 and prior to this worked in Care for the Elderly and for MIND. Since qualifying he has worked for in a Youth Offending team, a Long Term Placement area team and a Local Authority Fostering team prior to joining Foster Cares Ltd. k. Hazel Ross – Supervising Social Worker - joined the team in November 2004 after working for the Looked After Children team in Derbyshire. Hazel completed her BA/ Dip. SW at Sheffield Hallam University in June 2002 and prior to this worked for NCH Young Carers Service. Hazel has completed her Post Qualifying Award in Social Work (level 1). Louise Cook – Recruitment coordinator – Louise joined the team in May 2012, is a qualified social worker who has experience as a child protection worker in Local Authorities and more recently in Fostering services in the Independent sector Debbie Strong – Supervising Social Worker – Debbie joined the team in July 2013, is a qualified social worker. Debbie is an experienced Supervising social worker and has a background in residential child care and supporting people with disabilities Joanne Green – Administrator – Joined the team in 2007 and has since become an integral part of the team ensuring the efficient running of the service. Claire Eltringham – Administrator – Joined the in 2011 and has established herself as an integral part of efficient running of the service. Staff Team – Manchester Caroline Larkin – Team Manager NW Caroline qualified as a social worker in 2001 after completing her Diploma in Social Work and has many years of previous experience working within social care settings including Young People’s Residential Services. She has undertaken social work and Team Manager roles within statutory and voluntary settings. Caroline is a skilled assessor and has specialised in undertaking fostering and Special Guardianship Assessments. Ann Young –Supervising Social Worker Ann was appointed in September 2012, Ann qualified as Social Worker in 1998. She has over 30 years’ experience in Social Care. She has been a residential Manager in children’s services for a number of years. She has more recently worked as a child protection social worker. Sara Nugent – Supervising Social Worker Sara joined the Agency in June 2013 having completed a very successful final year placement as part of her BA social work degree. Sara has a background in education and support work with young people. Sara Jayne Baldam – Supervising Social Worker Sara joined the Agency in July 2013 having completed a very successful final year placement with the Agency as part of completing her BA social work degree. Sara has a background of working in residential child care. Rachel Cash - Administrator - Rachel is an experienced administer who joined the Manchester team in April 2014 Staff Team Structure. COLIN RICE Managing Director DAWN PATON Registered Manager. CAROLINE LARKIN Team Manager N.W. CLAIRE ROBSON Quality / Practice / Development TREVOR MCADOO Finance Administrator ANDREW PEACOCK Supervising Social Worker ANN YOUNG Supervising Social Worker HAZEL ROSS Supervising Social Worker Sara Nugent Supervising social worker NICHOLA Mulholland Supervising Social Worker Sarajayne Baldam Supervising social worker DEBBIE STRONG Supervising Social Worker Rachel Cash administrator LOUISE COOK Recruitment Coordinator JOANNE GREEN Administrator CLAIRE ELTRINGHAM Administrator All Supervising Social Workers at Foster Cares Ltd hold a recognised professional qualification in social work and have a sound base of knowledge and practice experience in the child care field. They practice in line with regulation, visiting foster carers at home on a regular basis. Foster Cares Ltd operates a 24/7 Duty System staffed by our own team of social workers which allows foster carers direct access to known staff outside normal working hours. Foster carers, their own children and children placed with them have access to support and recreational groups and activities, reflecting the family model of Foster Cares Ltd and recognition that there are issues for all parties which can be explored in groups as well as one-to-one settings. This network is also designed to facilitate opportunities for relatively seamless respite arrangements, which are agreed with the Agency and the placing Local Authority. 4. AIMS AND OBJECTIVES Foster Cares Ltd aim to provide services which complement those provided by Local Authorities; through cooperation rather than competition. Foster Cares Ltd will provide an emergency, short, medium and long-term needs led service for Looked After Children and young people where they can reflect and plan for the future with their families, social workers and other significant people. The placing Authority should approve the placement and arrange for statutory visits by the child’s social worker. Each child will have an Individual Placement Agreement. AIMS: To provide a range of high quality family/foster placements which are able to meet and promote the needs of the individual child. To ensure that every child/young person is able to reach their full potential and achieve the best possible outcomes. To ensure children are safe and feel safe and are able to keep themselves safe. To ensure that children and young people are prepared for adulthood and independence to enable them to be positive and contributing citizens. That every child has opportunities akin to their peers and feels valued and self-confident in who they are and . OBJECTIVES: To recruit, assess, train and support highly skilled foster carers who are able to meet the needs of children and young people and enable them to make progress in all areas of their development. To ensure recruitment strategies are targeted so that children have the opportunity of living in a family which values, recognises and supports their ethnic and cultural heritage. To provide high quality training to staff and foster carers To provide high levels of support and guidance including 24 hour contact/duty service. To work in partnership with professionals: contribute to planning and share appropriate information To ensure the way in which the service develops takes account of the views of children/young people, staff, birth families and other professionals and focuses on how to maximise the progress and outcomes for children/young people. Adhere to legislation, regulation, statutory and good practice guidance. To attend all meeting in relation to the child/young person To ensure children and young people have all the necessary plans in place To undertake regular monitoring and reviewing of children’s progress and take action if required. A placement agreement, which reflects the child’s needs as identified in his/her care plan, to ensure that the key development areas of health, education, social, emotional and behavioural needs are met. Ensure every child has access to at least 25 hours education in a registered setting where they can make progress and achieve to the best of their potential. To promote a child centred service which listens to children, values them and challenges discrimination. To ensure the fostering service including the fostering panel operates according to legislation, regulation and procedure. To ensure a flexible service by developing co-operative planning and discussion forums with relevant agencies across the area covered by the service and monitoring and recruiting according to need. Commitment to a review schedule, which will reflect general and specific outcome targets for each child. Ensure access to appropriate services including health care, physical/psychological/emotional & sexual health, speech & language . An open, honest approach to achieve a shared understanding of the outcomes expected from placement with the child, foster carers, family and social workers. Records which are kept on a daily basis in such a way as to facilitate the participation of the child in their progress and key life events while respecting the need for confidentiality and security of such information. Facilitate the child’s network of family and friends to promote contact where it is in the child’s interests and the building and sustaining of positive and supportive, secure relationships. Stability and consistency in the child’s attachments and networks. Increased self-esteem and confidence through support and encouragement in personal achievement and positive feedback. After-care planning and support and a commitment to Staying Put. OUTCOMES: 1. Each and Every child is enabled to meet their maximum potential as set out in the ‘Every Child Matters’ 5 Outcomes: Stay Safe, Be Healthy, Enjoy and Achieve, Make a Positive Contribution, and Achieve Economic Well-Being. 2. The service provided is tailored to meet the needs of each individual child and is flexible and responsive to changes over time. 3. Foster carers feel valued, supported, encouraged and rewarded in their role. 4. Foster carers feel prepared and receive development, training and support opportunities to enable them to meet the needs and achieve the outcomes of the children placed with them. 5. The work of foster carers is recognised and rewarded. 6. The development of the service takes full account of the views and wishes of its foster carers, children and young people in placement, birth children, the staff and colleagues from other agencies and birth families. 7. The work of the service complies with and is in the spirit of the Foster Care Charter to maximise potential and achieve the best outcomes possible. 5. Philosophy and Care Principles The values, which inform our approach to foster care, are: Children are children first and are entitled to a safe living environment in which they feel secure and their unique circumstances, rights and opinions are respected and listened to. While looked after they should have a positive experience of family life, relationships and attachments, which validate the child’s, own family and recognise the loss and separation, which they have experienced. Children should have an experience akin to their peers and be enabled to reach their full potential and successfully achieve all 5 outcomes. They should be treated by foster carers ‘as if they were their own’ and given every opportunity to live a full and happy life. It is essential to give the opportunity for the child to be involved in planning for the future, which, where possible, should involve active consideration of rehabilitation to members of the wider family network. In the absence of such a solution, to plan for stability and permanence in attachments which continue to validate the child’s own family, race, culture, language, religion, gender and sexual orientation. To achieve this, foster carers will work in partnership with the child, their family and social worker. To ensure positive outcomes in the child’s physical, intellectual, social, emotional and behavioural development we will work together with those who have parental responsibility and professionals in order to access the opportunities, resources and support needed to secure a future which will fulfil the child’s potential and encourage social inclusion. We do not believe that readiness for independence is achieved at a date determined by the young person’s 18th birthday, so we will continue to work with all parties towards independence at the young person’s pace. We are committed to Staying Put. As an organisation we work within the Department of Health Looking After Children, ‘Good Parenting, Good Outcomes’ guidelines; Quality Protects performance indicators; Children Act 1989; the Foster Placement (Children) Regulations 1991; Children Act 2004 with an emphasis on the Every Child Matters guidance; Working Together to Safeguard Children 1999; Cares Standards Act 2000 and the associated Fostering Services Regulations 2011, the National Minimum Standards 2011. We are therefore concerned to target the following specific outcomes for the children and young people that we look after: Children should enjoy the best possible physical and mental health. Children should fulfill their intellectual and educational potential. Children should experience security in their attachments. Children should enjoy satisfying and appropriate social, family and peer relationships. Children should be active and positive citizens. Children should be building a range of skills to enable them to become fully participating adults. 6. Placements and Referrals Placements are available for children and young people both male and female, aged 0 to 18 years. We have foster carers able to provide a wide spectrum of placements including those for children displaying difficult and challenging behaviour, sibling groups, emergency placements, younger children, solo placement, remand and parent and child placements. Bridging and Emergency Placements. Many of our foster carers can respond at short notice to a crisis and look after a child until the plans for their future have been agreed and implemented. Short Term Planned Placements. We provide short and medium term placements during which the future placement needs of young people can be assessed by providing our own assessment and working together with the young person, their family, social workers and others involved in the young person’s welfare. Long term placements We are also able to provide long term placements where the LA, foster carer and the Panel agree that this is in the best interests of the child. Permanency placements We are also able to respond to requests for permanent matched placements for young people where this is identified as being in the best interests of the child. We are committed to ensuring foster carers and children understand and appreciate the commitment they are making when agreeing permanency . Parent and Child Placements We have a number of placements, which can provide intensive assessment and support for parenting abilities in placement, and with agreed after care support. Remand Placements. We have a limited number of experienced Remand Foster Carers who can provide the appropriate, assessment, support, control and guidance to young people in the Criminal Justice system, again with opportunities for agreed after care support. Foster Cares Ltd supports the view that planning and matching of placements is essential in providing security and stability for the child and avoiding breakdown. While full information is not always available to the referring Local Authority Social Worker, high standards are expected by the Agency in the provision of child centred information and referrals are encouraged at the earliest possible opportunity. Planned Placements Where possible all placements should be planned in advance. These should be discussed with the Duty Supervising Social Worker or Team Manager, followed by a written referral with full details. A Pre-Placement Planning Meeting will then be convened within agreed timescales to explore the detailed issues for the placement. A meeting involving all parties will then produce a written Individual Placement Agreement. Emergency Placements Such referrals must be discussed in the first instance with the duty supervising social worker who may decide further discussion is necessary with the Team Manager before a final decision can be made. A full matching assessment will still be carried out. All new referrals will be managed by our social work team based at our either our Peterlee head office Tel – 0191 586 9655 or Old Trafford office ,Tel 0161 8727048 dependent upon which office is serving the particular contract or Local Authority. Alternatively by emailing fostering@cares.co.uk . Referrals made outside of office hours will be managed by our out of hours social worker who is available 365 days a year. Placement Procedure. An Individual Placement Agreement will be drawn up between all parties and consistent with the desired outcomes. The child’s Placement Plan or Placement Information Record should be provided prior to placement or within 5 working days of the start of the placement and the child’s Care Plan, prior to the child’s move into a planned placement or within 10 working days if a child’s first placement if an emergency placement. This will include: Anticipated period of stay and financial arrangements. Educational needs and arrangements. Health needs and arrangements. Attachment issues. Family contact needs and arrangements. Cultural, racial, religious, gender and language needs and arrangements. Areas of delegated Parental Responsibility. Risk Assessment and Safeguarding Outcomes and Timescales Referral Criteria It is anticipated that Local Authorities will be seeking placements for young people who have experienced any number of the following: A high level of attachment disruptions or difficulties Inconsistent or inappropriate care arrangements/boundaries Personal or family trauma, violence or abuse Loss, separation and rejection Levels of high criticism and low affection Involvement in high risk/offending behaviour Lack of continuity and consistency in education and health care Social exclusion and disrupted social and peer relationships Inappropriate levels of independence CSE As a consequence, children/young people will need high quality care where they are nurtured and have their individual needs met so that they can learn to trust, develop self-esteem and express feelings of anger, guilt and confusion about their lives and develop to their full potential. The successful matching of placements involves the balancing of the needs of the child/young person with the competencies, skills, capacity and circumstances of foster carers and in ensuring the safety and welfare of all e.g. children already in placement or living in the home. Such a decision depends on an open and detailed sharing of the child’s/young person’s history including their strengths to ensure that their welfare is compatible with individuals and environment of the foster home. 7. Care Arrangements Foster Cares Ltd promotes that every child/young person receives the highest quality care possible which enables them to achieve the best outcomes and reach their full potential. Health Care Children/Young people will be supported in cooperating with routine and Looked After health checks and specific treatments, having regard to their wishes, legal status, those with parental responsibility, care plans and appropriate development towards independence. Children/Young people will be registered with the local G.P, dentist, optician and any other required service at the earliest opportunity (should it be impractical for them to continue to attend their previous providers/services). Young people will be encouraged to participate in a healthy lifestyle, in relation to diet, hygiene, drugs and sexual relationships, consistent with their cultural, racial and religious beliefs. Specialist health care will be sort / provided locally through the relevant health authority. Issues regarding specialist health care will need to be discussed with the social worker at the time of referral and appropriate timescales agreed to ensure that resources are in place before the placement begins. Contact Arrangements Positive encouragement will be given to ensure contact with significant people to the young person can continue or be established where it is in their best interests and consistent with the Care Plan. The need for supervision of such activities will be agreed on a case-by-case basis but it should not be assumed that the foster home is always an appropriate venue for all such arrangements. In general, positive encouragement will be given to achieve an active partnership with the young person’s family and all party involvement in planning and decision-making. Education and Employment Where it is possible to maintain attendance at the same educational establishment, this will be supported through negotiation between the Agency, foster carers and the Placing Authority, those with parental responsibility, the young person and the Education Department. Where this is not possible the choice of enrolment at a local school or college will be supported by foster carers. Young people will be encouraged and supported to attend school, complete homework and take part in extra-curricular school activities, develop positive peer relationships and appropriate community based activities will be provided in consultation with all parties. Similarly, support will be provided in enjoying positive work experiences, training schemes, dealing with agencies and authorities to achieve employment and independence. Daily Routines These should reflect each individual child/young person’s abilities and needs in relation to appropriate dependence/independence and preparation for adulthood. Such routines and boundaries are closely related to health care and educational achievement as well as to social inclusion, so are important in the context of social presentation and social skills which come from a positive experience of family, adult and peer relationships. Having appropriate relationship skills is particularly important for young people who have experienced abuse. Children and young people will be provided with an environment in which they can build and maintain relationships, understand their own sexuality, establish caring relationships and develop self-esteem. Foster carers will work actively with young people to help them prepare for the responsibilities of adulthood and the capacity to care for themselves by teaching budgeting, domestic tasks, shopping etc. Behaviour Management Foster Cares Ltd trains and supports Foster Carers to use Positive Parenting Techniques to assist children and young people to understand and develop behaviours which assists them to become positive citizens. Inappropriate behaviour may require the application of sanctions, agreed with the placing authority and people with parental responsibility. These means will only be used where positive validation and reward is not an effective method and will be of minimal duration and severity. Sanctions should involve logical and/or natural consequences and include opportunities for reparation and learning. Some forms of sanctions/punishment are not acceptable, for example: Corporal punishment or any form of physical intervention or use of force including hitting, pushing, intimidation, threats. Any deprivation of food or drink usually available, affection, sleep, shelter or clothing. Restriction on contact or communication with parents, family and friends, people with parental responsibility, solicitor, independent visitor, social worker or other professionals identified in the Care Plan unless a specific requirement of the agreed Care Plan. Actions, which could lead to social exclusion or humiliation. Withholding/forcing of medical treatment. Being locked in a room. Discriminatory language or acts. Criticism of the young persons’ family or friends. Any act which leads to the child feeling threatened, humiliated, intimidated Some forms of sanction/punishment are acceptable but should always be appropriate in relation to the transgression for example: The withholding of a proportion of pocket money to pay towards the cost of items that have been intentionally damaged or stolen. Restriction on certain leisure activities, which are ‘earned’ by acceptable behaviours. Additional domestic chores or other duties. Grounding (up to 24hours/ 1 day unless risks are present). Confiscation of illegal or dangerous items. Helping to mend things, which the young person has broken. Apologising to those who have been harmed by the young person’s behaviour. Absences/Missing from the Foster Home Foster Cares Ltd has a detailed and up to date Missing from Home Policy & Procedure which is reviewed every year and made available to the Local Authorities. Everyone must be provided with a copy and receive any changes or updates which impact on practice as well as receive training on how to implement. Children who go missing, return late or have absences are at potential risk and it must be taken seriously, monitored and action taken. Their care status, background and experiences make them increasingly vulnerable to harm. The close links between children who go missing and child sexual exploitation are recognised and accounted for in policy and practice. Foster Cares Ltd works to prevent children going missing or absent. If children do go missing the emphasis is on a quick return. Foster Cares Ltd works in partnership to identify risk and prevent at the earliest stage possible. Foster Cares Ltd will keep a detailed record of any such events and share appropriate information without delay. The Protection & Safeguarding of Children and Young Persons Foster Cares Ltd has a Safeguarding & Child Protection Policy and Procedure which all staff and foster carers must adhere to at all times. It is regularly reviewed taking account of the views of children, foster carers, staff and other agencies/LAs. Foster Cares Ltd promotes that ALL children and young people have the right to be safe, feel safe and know how to keep themselves safe. Foster Cares Ltd works together with others in a collaborative and professional manner to ensure that the child’s safety and welfare is promoted and protected at all times. Foster Cares Ltd recognises that certain groups/individuals are more vulnerable to harm and action is required without delay to ensure they are protected. Foster Cares Ltd will inform the LA and/or police without delay if they suspect or are informed that a child is at potential or actual risk of harm. Health & Safety Foster Cares Ltd recognises that any living environment contains hazards The fostering household must be maintained to the standards set out and required in our H&S in the Household Policy and Procedure. The household should be kept clean, warm and comfortable, providing personal and communal space appropriate to the needs of its members. It should also be kept safe from the risks of fire and accidental injuries, offering safety and security for the child/young person and their possessions without preventing their freedom of movement. The H&S check of the household will be updated annually. Appropriate Risk Assessments must be undertaken, in partnership, when circumstances changes, risks emerge or a risky activity is being considered e.g. horse riding, quad biking, ski-ing, swimming, unsupervised time etc. H&S and Risk Assessment training are mandatory for all staff and foster carers and are provided regularly and to a high standard. All dogs will be assessed by a qualified Dog Assessor. 8. Recruitment, Approval, Support and training of Foster Carers Foster Cares Ltd has a number of Policies and Procedures in relation to the above. These are in line with and underpinned by DfE Regulations and Standards including National Minimum Standards & Regulations for Fostering Services 2011, The Care Planning, Placement and Case Review and Fostering (Misc Amends) Regulations 2013 and Volume 4 Fostering Services: Assessment & Approval of foster carers: Amendments to the Children Act 1989 Guidance and Regs. Enquiries Foster Cares Ltd has a qualified and experienced social worker who coordinates the recruitment process. All enquiries are responded to without delay by a qualified social worker. Initial information is gathered (either face to face or by telephone) to determine suitability e.g. spare room, availability. Information with regard to the expectations of the role and the service are shared with the enquirer and questions are answered. An information pack is given and/or sent to the enquirer. If suitable (safe, fits criteria etc) and want to proceed an Initial Home Visit is arranged and undertaken. The recruitment social worker will make recommendation of the next stage e.g. not suitable & signpost if appropriate, suitable but requires further information/experience e.g. S2F training, or suitable and ready to move to application/assessment. The Approval Process Once an application and consent to enquiries has been completed and accepted an Assessment will begin immediately and completed within 8 months. Assessment (of suitability) is carried out in accordance with regulation 26. The Assessment consists of two parts. These can and are usually carried out concurrently but the information for Stage 1 must be sought asap and the decision about whether an applicant has successfully completed Stage 1 must be made within 10 working days of all the information required for stage 1 being received. Stage 1 of the assessment process is intended to provide the decision maker with basic information about the applicant to enable clearly unsuitable applicants to be sifted out. This includes their details and checks with DBS, LA and NSPCC, personal referee and adult children interviews. More detailed information is collected in Stage 2 including details of personality, religious persuasion, background, past & present education and employment, previous child care experience and skills and competence. Foster Cares Ltd uses a BAAF Form F as their framework for assessment. If an applicant has been a foster carer in the previous 12 months, and has a written reference from their previous fostering service, there is no requirement to also interview personal referees but we may still do this. Foster Cares Ltd may access the applicants previous fostering or adoption records to inform the assessment. When sharing this information we will always ensure it is done in a way that protects their personal information. The recommendation of the assessing social worker and the terms of approval must be included in the assessment. A decision to change a foster carer’s terms of approval can be implemented immediately if the foster carer provides written agreement to the change and a written statement of foster family support needs is completed. The completed assessment is presented to the fostering panel who must receive the report at least 5 days before the panel. They will make recommendation. The Agency Decision Maker will then consider all the information before making a decision and informing the applicants within 2 days verbally, 5 days in writing. All documents will be kept on the foster carer’s personal file held at the appropriate Agency Office in either Durham or Manchester and, with the exception of information received under confidential arrangements, can be seen by foster carers on request. A register of approved foster carers will be kept at each of the company’s offices and the Local Authority advised of foster carers in their area. Records will be kept for at least 10 years from the termination or rejection of approval. The assessment process will be conducted in the spirit of openness, honesty and participation of the applicants. The placing authority may also have to satisfy their own Fostering Panel of the appropriateness of the proposed placement. Review of Approval Review of approval as a foster carer is carried at intervals of no more than one year or in the following circumstances: Following a serious complaint against carers such as an allegation Significant change of circumstances An Independent Reviewing Officer (IRO) will co-ordinate all foster carers annual reviews. Foster carers are expected to attend their review meeting with the IRO and their SSW either at your home or at an agreed venue. The annual review will include consideration of written feedback from placing social workers, young people placed, birth children, school/education and any other professionals involved. Foster Carers and their SSW will be asked to demonstrate how you have used your skills and competencies in relation to the children you care/have cared for and present this evidence in relation to the BAAF Fostering Competencies and the Fostering Standards. The review will only go to panel if it is your first or there has been a significant event including a serious complaint/allegation. 28 days notice will always be provided of decision to change approval. As with your initial approval the panel make a recommendation to the agency decision maker and you will receive a letter confirming the outcome once they have made their decision. You may be expected to attend panel for your first annual review. Termination of Approval/ Appeals Procedure On occasion Foster Carers and/or their household may no longer be suitable to continue to foster. This is likely to follow an investigation in relation to an allegation or complaint against the foster carers or the working relationship with you has broken down. Foster carers are involved in this process and invited to the panel to discuss their views. Foster Cares Ltd will provide you with independent support from Foster Talk throughout this process. Foster carers are usually required/invited to attend panel. Before making a decision that a foster carer or their household is no longer suitable, the ADM will issue a ‘qualifying determination’. This will advise that the foster carer may, within 28days of the date of the notice, either submit written representations to the ADM or apply to the Secretary of State for a review of the determination by the Independent Review Mechanism (IRM). For further information see www.independentreviewmechanism.org.uk The agency will inform the local authority in which the foster carers live and any other relevant professionals of the outcome. Resignation If foster carers do not want to continue fostering they are asked to talk to their SSW at the earliest opportunity. Depending upon the reasons behind their decision it may be possible to sort things out so they are able to continue fostering. If they no longer wish to continue to foster they must give a minimum of 28 days notice in writing to the agency. An exit questionnaire will be provided by the agency so that the agency can continue to improve their services to foster carers and children. Terms of Approval Approval will be accompanied by the terms that apply in relation to numbers and ages of children to be fostered. There may also be matching constraints related to gender, race, culture, religion, disability or other individual characteristics or circumstances. The Form F Assessment or review report will detail any development needs identified during assessment/review and this will be set out in a Personal/Professional Development Plan (PDP) and this will include the timescales and support requirements. 9. Development, Training and Support Policy Foster Carers This process begins at the point of contact between Foster Cares Ltd and the foster care applicant. While it cannot be assumed that any applicant will be approved, it is essential that applicants knowledge and learning are assessed from the start to determine whether they have or are able to demonstrate the ability to acquire the skills, knowledge and competence required to meet the needs of children placed with us. The opportunities for learning, supervision and peer support should continue until the termination of foster carer’s approval. Each foster carer has a personal development and training profile/PDP. The Assessment Process Prospective foster carers are expected to attend preparation courses, which are designed to provide information about the Agency and expectations about the role of foster carer. The agency presently runs the Fostering Network, “Skills to Foster” course over a number of days. Experienced carers are invited to be part of this process and share their experience with new carers. Preparation courses also provide the opportunity to inform the assessment process and elicit early development needs. Post Approval Training and Development Induction The Assessing Supervising Social Worker will appraise with foster carers their short, medium and long-term development needs in relation to the competences and knowledge needed to fulfil their responsibilities. This will result in a Development Profile for each carer and will be reviewed monthly in light of experience and performance. During the initial induction period, this programme will ensure that the foster carer: Knows key personnel and resources in the organisation. Has a foster carer Handbook Undertakes Induction Work Set Starts to complete TSD Standards Has access to and understands key policy and procedural guidance, such as health and safety requirements, child care policy and legislation, safeguarding and child protection procedures and support arrangements. Is able to understand and meet the needs of young people placed with the foster carers. Can apply anti-discriminatory policy to practice. Can work together with agencies and professionals and in partnership with the families of children placed with them. Have their copy of the Foster Cares Ltd Foster Carer Handbook. The induction process will also inform ongoing development needs in key themes such as, caring for children, safeguarding and child protection, providing a safe environment, the foster care task, anti-oppressive practice, moving young people on and the issues relating to the foster carers’ own family. Post Induction Training The Care Standards Act has created requirements that foster carers meet qualification standards. Foster carers will be encouraged to undertake ongoing training including completion of the DfE TAD Standards and Diploma Qualifications and offered support in this process. . Development opportunities need to be tailored to the individual circumstances and learning preferences of individual foster carers and a range of methods are used. Support groups, workshops, supervision, conferences, adult education classes, individual study, e-courses and formal courses are some of the many forms. 10. Complaints Procedure Foster Cares Ltd welcomes feedback and will use this to develop and improve the service. There are various mechanisms for sending information including an e-mail yourviews@cares.co.uk Every child at Foster Cares Ltd is provided with a Welcome Pack/Book and this includes details of how to complain and who is available to help. Children have the opportunity to contact their LASW at any time. Foster Cares Ltd supports and promotes the use of advocacy services to assist a child/young person share their views. Any child placed with Foster Cares Ltd may, under Section 26(3) of the Children Act 1989, may complain to his/her local authority about his/her care arrangements and foster carers may also make representations on their behalf. However, children and young people who are in family placements are potentially vulnerable and every effort is made to encourage self-expression through whatever route the child or young person feels comfortable and safe. Foster Cares Ltd promotes an open and positive culture which values people and seeks to avoid blame and reactive practice. We also recognise that problems and issues may occur and that these must be dealt with in a fair and consistent manner to improve and avoid in the future. As part of our Safeguarding Policies and Procedures we have a Complaints Policy and Procedure which identifies our Complaints Process and the people who can be consulted at times of concern. The “Whistle Blowing” Procedure also recognises that safeguarding the welfare of the child depends on easy access to people in positions of responsibility who will listen without fear of reprisal. 11. Registration and Inspection. Foster Cares Ltd is registered and inspected under The Care Standards Act 2000 by OFSTED who can be contacted by telephoning 0300 123 1231 or by email at enquiries@ofsted.gov.uk. Or in writing at OFSTED Piccadilly Gate Store Street Manchester M1 2WD * This Document was approved by the registered provider, Mr. J D Cassie on 23.08.2005 * This document was updated on 4.4.07 * Document Review Due Date 30.3.2008 * Document updated 30.6.08 * Document updated 12.04.12 * Document updated 07.07.13 * document updated 10.01.14