Journey to employment: Willermine Yagi Willermine Yagi is a young person that wants to work. In August last year, she took the step of signing on due to having no other option as she was unable to secure employment. Then one day at a local job centre plus office, Willermine saw an advert of “ Get into Hospitality” which was organised by the Prince’s trust charity. Through this Willermine secured a work placement with Marriott for two weeks with others in the same position. On the back of this Willermine gained some valuable experience in hospitality, but unfortunately the Marriott were unable to offer her a position. Willermine Yagi was first exposed to Whitbread and Premier Inn as part of the ‘Big Conversation ’ in London in February this year. Willermine ‘filled in’ on stage to be interviewed by the editor of ‘The Caterer’ in front of over 100 top hospitality industry professionals in London with two other young people that had already secured employment. At the end of the session Willermine ended up speaking to John Forrest. COO for Premier Inn ,John asked if Willermine was serious about getting into work, through a two week work experience, Willermine’s response was convincing enough for John to give her his personal email! Willermine emailed John the next day and secured an interview with Sarah Frost Cluster General Manager that same day. Willermine met Sarah in Euston Premier Inn and discussed the structure of the work placement and locations available. Hampstead Premier Inn was ideal, especially as there was an imminent opportunity to join the reception team . Willermine was extremely shy in her first week and almost in awe of the team and the juggling acts they seemed to achieve on a daily basis. In the second week after a very motivational and tough chat with a couple of the team in Hampstead, Willermine started going for it! She started believing that she could be a Premier Inn Reception Team Member, she started showing more confidence, trying to use the system, pick up the phone, all with the support of the team in Hampstead. By the end of week two, it wasn’t Billy Venter the Operations Manager that offered her the position, it was the team! Willermine joined the team officially at the beginning of March and since then she has gone from strength to strength. She now exudes confidence and has become competent with the shift responsibilities and bar system very quickly. Willermine has since been sponsored by Billy to join the Premier Inn Hospitality Apprenticeship. Willermine is determined to make a career in hospitality, this is certainly a progression for someone that has previously not considered hospitality as career. It is a dream come true for Willermine that she is able to progress in a company and have a career even without any previous experience or qualifications.