Department of Sustainability, Environment, Water, Population and Communities Water for the Future Campaign Final Evaluation Report: Prepared for Department of Sustainability, Environment, Water, Populations and Communities CBSR Contact Corey Fisher, Joan Young Phone (02) 6249 8566 Email corey.fisher@cbr.com.au; joan.young@cbr.com.au Issue Date March 2011 Project number 41765 www.cbr.com.au Contents 1. Executive Summary ............................................................................................. 3 1.1. Research conclusions............................................................................................................................ 3 1.2. Limitations of results .............................................................................................................................. 3 1.3. Constraints in judging the effectiveness of the campaign ...................................................................... 5 1.4. Recommendations for moving forward .................................................................................................. 7 2. Water for the Future Campaign Evaluation .......................................................... 9 2.1. What was done? .................................................................................................................................... 9 2.2. What impact was achieved? ................................................................................................................ 14 2.3. What are the next steps? ..................................................................................................................... 24 3. Introduction ........................................................................................................ 25 3.1. Background ......................................................................................................................................... 25 3.2. Research objectives ............................................................................................................................ 27 4. Methodology in Brief .......................................................................................... 28 4.1. Stage 1: Questionnaire development and testing ................................................................................ 28 4.2. Stage 2: Benchmark, tracking and evaluation fieldwork ...................................................................... 28 4.3. Stage 3: Analysis, reporting and presentation ..................................................................................... 32 5. Findings ............................................................................................................. 36 5.1. Unprompted awareness of Australian Government water saving initiatives and ‘Water for the Future’ program ............................................................................................................................................................ 36 5.2. Prompted awareness of ‘Water for the Future’ program ...................................................................... 42 5.3. Total awareness of ‘Water for the Future’ program ............................................................................. 43 5.1. Knowledge about the ‘Water for the Future’ program .......................................................................... 44 5.2. Unprompted recall of sources of awareness ........................................................................................ 49 5.3. Total recall of sources of awareness ................................................................................................... 54 5.4. Engagement with the ‘Water for the Future’ program .......................................................................... 66 5.5. Awareness of the Guide to the Basin Plan .......................................................................................... 69 5.6. Concern about Australia’s water situation............................................................................................ 71 5.7. Current water conservation practices .................................................................................................. 79 5.8. Attitudes to water conservation and drought........................................................................................ 86 6. Sample Profile ................................................................................................... 94 6.1. Type of farmer by state ........................................................................................................................ 94 6.2. Location of general public samples ..................................................................................................... 95 6.3. Gender................................................................................................................................................. 96 6.4. Age group ............................................................................................................................................ 96 6.5. Highest education attained .................................................................................................................. 97 6.6. Household income ............................................................................................................................... 98 6.7. Ethnic background ............................................................................................................................... 99 7. Appendix: Woolcott Research (benchmark) and CBSR Results (tracking waves 1 to 4) ........................................................................................................................ 100 1. Executive Summary 1.1. Research conclusions 6 Overall the campaign does not appear to have significantly impacted on awareness of the ‘Water for the Future’ program, possibly due to very low ‘cut-through’ (levels of awareness) of the paid advertising. According to the research it has not improved perceptions of feeling informed, although those surveyed expressed keen interest in seeking further information about the ‘Water for the Future’ program. No behavioural change resulted from the campaign and only one attitude changed positively with a decline in agreement among the general public in the Basin that ‘Individuals can’t really make much difference to the amount of water saved’ between the baseline (18%) and Wave 4 (11%) with disagreement increasing over the same period from 79% to 88%. 6 However, the campaign may have had some impact in bringing negative attitudes back to precampaign levels, possibly arresting declines that would have continued without the campaign due to the rainfall experienced. Specifically the attitudes that changed back to baseline levels were disagreement that ‘Australia faces major water shortages’ (general public and farmers), ‘the drought has changed the way I view water’ (farmers and general public), ‘Individuals can’t really make much difference to the amount of water saved’ (general public only) and that ‘The Australian Government should control the amount of water irrigators can use’ (general public only). It is not possible to definitely attribute these changes to the campaign as there was no measure immediately prior to the campaign to determine pre-campaign attitudes. 6 Whilst the Department followed a best-practice approach in developing the campaign materials it is noted that all feedback from the communications testing research focussed on improving the content rather than the cut-through of the executions. For example ‘Water for the Future’ is not prominently displayed in the advertising material used for Phase 1 of the campaign and neither is the Australian Government Logo. Although program recall was not an objective of the campaign, the campaign could not deliver high recall of the ‘Water for the Future’ program without prominent placement of this name. The lack of the word Water in the core headline ‘We’re securing our future drop by drop’ and the use of ‘securing’ which is generally associated with national security may both have reduced the impact of the executions to stand-out in the minds of the target audience as being about ‘Water for the Future’. 1.2. Limitations of results Research timing: 6 Due to the time required to go through a competitive tendering process to select an agency to conduct the tracking research, and Government campaign approval requirements through the Independent Communications Committee following the developmental research, there was insufficient time for a baseline study to be conducted immediately prior to the campaign launch in October 2010. This meant the only baseline information available was a survey conducted in April 2010. The lack of a baseline study immediately prior to a campaign launch reduces the ability of tracking research to accurately measure the full impact of a campaign as there is no way of knowing what levels of awareness, attitudes and behaviour existed immediately prior to the launch. In this specific situation due to the level of activity that occurred and the media coverage and high emotions involved, it would appear likely that awareness, attitudes and behaviour were quite different in October 2010 than in April 2010. Therefore, it may be that the campaign could have had far more of a positive impact than it is possible to detect without this measure. Analysis/Data issues: 6 CBSR has conducted additional analysis in order to be able to use the Woolcott Research as a baseline measure against which changes in attitudes and awareness can be compared (where the same questions were asked). This involved selecting only the Murray Darling Basin data (n=250 respondents) and applying the same weighting approach to the Woolcott Research benchmark data. 1 This analysis resulted in Woolcott Research’s Murray Darling Basin data consisting of farmers (n=53 dry land and irrigators) and general public Basin respondents (n=197). 6 In the current report, comparisons to benchmark phase (Woolcott Research data) have been provided for the farmers (dryland and irrigation) and general public living in the Basin (nonfarmers), as defined in the Woolcott Research datafile. Comparisons between CBSR Tracking Wave 1 to 4 data and Woolcott Research data for the general public in Adelaide is not possible. 6 The low sample size for the farmers target group in the benchmark phase means that comparisons between CBSR tracking data and benchmark data (Woolcott Research) are statistically less robust, and should be treated with caution. The error rate associated with the benchmark sample size of n=53 Basin farmers is +/- 13.5%, at the 95% confidence interval. In comparison, the error rate associated with the tracking waves sample size of n=200 farmers is +/6.9% given a 95% confidence level. Reduced survey length: 6 Due to the reduced survey length available for the tracking research (10 mins) in comparison to the benchmark research (20 minutes), it was not possible to include all of the questions that were used in the benchmark in the tracking research. Unfortunately the question asking for prompted awareness of the programs available to people in the basin community was not included in the tracking research. Given the poor recall of the ‘Water for the Future’ name following phase one of the campaign and very low levels of unprompted awareness of any of the initiatives it is important that in any future tracking (if program awareness is a key objective) prompted awareness of programs are included. 6 Comparisons can only be made where the original baseline questions were used in the tracking questionnaire. Unfortunately due to the tracking research being restricted to a 10 minute survey length and because of the need to include campaign evaluation questions – less than half of the questions used in the baseline were repeated in the tracking research. 1 Weighting for farmers by State only (i.e. based on State farmer populations in the Murray-Darling Basin; and weighting for general public data by State and Territory (i.e. based on State/Territory populations in the MurrayDarling Basin). 1.3. Constraints in judging the effectiveness of the campaign The ability of Phase 1 of the ‘Water for the Future’ campaign to be effective and the ability of the tracking research to detect its effectiveness are likely to have been impacted by several factors. The results of this research are limited by the issues listed below and should be taken in that context. Timing of events: A summary of the timeline of the campaign and CBSR events are summarised in the table below. April 2010 September 2010 8 October 2010 10 October 2010 14 October 2010 16 October 2010 22-28 October 2010 29 Oct – 4 Nov 2010 7 November 2010 5-11 November 2010 12-18 November 2010 - Campaign developmental research Widespread record-breaking rainfall, flooding in Victoria Release of Guide to the Basin Plan Start of media campaign Flooding in SE QLD (disaster assistance funding announced) Flooding in NSW (disaster assistance funding announced) Wave 1 of CBSR tracking research Wave 2 of CBSR tracking research End of media campaign Wave 3 of CBSR tracking research Wave 4 of CBSR tracking research The communication planning, development and testing was undertaken in an environment of very low rainfall. However, the advertising was executed at a time of high rainfall (see Weather factors). It is possible that the difference in weather conditions may have impacted on the cut-through of the advertising and the credibility of the messages. As Media Monitors concluded from their research: “There is a danger that when the drought breaks and dams fill, many Australians will believe the water issue is resolved as much discussion has focussed on drought – there is insufficient recognition of the long-term deep-seated inadequacies in Australia’s policy, infrastructure and management systems in relation to water.” 2 Weather factors: A summary of the impact of climate and weather factors impacting on the ‘Water for the Future’ campaign are listed below. 2 Media Monitors (April 2007) Water in Australia – A Drought of Action: A Flood of politics, Vested Interests and Nimbyism Averaged over Australia, the 2010 spring was the wettest on record. The heavy rainfall in 2010 marked a reversal of dry conditions across Queensland, New South Wales, Victoria and South Australia, which had dominated the first nine years of the decade. The Murray-Darling Basin had its wettest year on record, ending the record sequence of years with below-average rainfall starting in 2001. This rainfall led to a dramatic recovery in water storages across the Basin. Storages started the year at 26 per cent (6 500 193 ML) of capacity and reached 80 per cent (20 390 963 ML) at the start of 2011. This is based on data collected by the Bureau of Meteorology for 80 storages within the Murray-Darling Basin. In terms of surface water, soil moisture and annual rainfall totals, 2010 effectively ended the ‘long dry’ that commenced in late 1996 in the far southeast of mainland Australia and in late 2001 across much of the Murray-Darling Basin. BoM Annual Climate Summary 2010 Release of the Guide to the Basin Plan: 6 The concurrent execution of Phase 1 advertising and the release of the Guide to the Basin Plan may also have impacted on the ability of the campaign to cut-through. Once the Guide to the Basin Plan was released, there was an enormous amount of information put into the public domain by all forms of the media, farming and community groups, State and Territory governments, the Opposition and the Australian Government. The ability of the paid Water for the Future advertising to cut-through may well have been impacted by the ‘noise’ created by all of the other messages in the public domain through October 2010. Media Monitors’ analysis of the top five political stories coinciding with the timing of the ‘Water for the Future’ campaign, outlined the extensive and heated public debate that was taking place in the public domain in relation to the Murray Darling Basin and the release of the Guide to the Murray Darling Basin Plan. o In the week of the 10 to 17 October 2010, the Murray Darling issue was the top political story as noted by Media Monitors. Media Monitors commented that “The prospect of cutbacks to irrigation water allocations in the Murray Darling Basin continued to be the most widely reported issue in federal government jurisdiction during the week. The Murray Darling Basin Authority faced hostile and sometimes ugly protests at public meetings as it sought to explain its Guide to the Murray Darling Basin Plan, issued on 8 October.” o During the week of the 18 to 24 October 2010, the Murray Darling issue continued to be one of the top five political stories as reported by Media Monitors. Media Monitors commented that: “Debate over the development of a management plan for the Murray Darling Basin resulted in extensive coverage in all media around the country – and seems likely to continue to do so in the future.” Media Monitors also noted that: “The Murray Darling Basin Authority continued its series of public meetings following the 8 October release of its ‘guide’ to the preparation of the Murray Darling Basin (MDB) Plan, but appeared to have no success in stemming criticism. Many stakeholders and sections of the media have added to the debate with views that treat the guide as if it were, in fact, the final plan. The release of extensive technical data at the end of the week served only to heighten criticism.” o During the week of 24 to 30 October 2010, the Murray Darling issue remained one of the top five political stories of the week, with Media Monitors summarising the issue as: “The Murray Darling Basin debate took a new direction with a reinterpretation of the Water Act 2007, but this did little to reassure protestors as the Murray Darling Basin Authority continued its public consultation meetings.” 1.4. Recommendations for moving forward People in the Basin community, particularly farmers, clearly have a need for, and interest in effective communication of the ‘Water for the Future’ program generally and specifically what it offers them. For future phases of the campaign CBSR suggests the following steps are required: 1. A Campaign Logic is developed for the 2nd phase of the campaign which clearly articulates the overall outcome the campaign is required to contribute to and the specific changes in awareness, attitudes and behaviours it is required to achieve. 2. New developmental research is required to guide the creative brief for the 2 nd phase of the campaign. This research must provide an understanding of the new context (increased rainfall, flooding, the release of the Guide to the Basin Plan and both community and media reaction to it), and provide direction in terms of the most effective messages and media to use in the current context to achieve the desired outcomes. 3. Material is developed and tested to ensure key messages are effectively delivered through the executions – the key messages being explicitly designed to impact on agreed awareness, attitude and behaviour objectives. 4. The likely cut-through of the materials is tested in addition to the content to ensure that people will notice the advertising and re-call the messages. 5. A careful review of the role of the media and PR appears to be warranted given that twice as many people gained information about the program from ‘news and media reports’ than any of the paid advertising. At a minimum ensuring that the program name ‘Water for the Future’ is prominent on all press releases and a briefing for journalists on the Water for the Future program should be considered. 6. A baseline study immediately prior to the launch of the next phase of the campaign with sufficient sample sizes of all groups of interest will improve the ability of the research to evaluate the effectiveness of the campaign given the highly volatile environment it is likely to be launched into. 7. If raising awareness of specific programs and initiatives other than just ‘Water for the Future’ is a goal of the next phase of the campaign, it is important that future post-campaign tracking research include prompted awareness of programs and initiatives. 8. Given the high levels of interest in seeking further information about the ‘Water for the Future’ program once people are made aware of it, a focus on making this information accessible and readily available should be considered. Providing clear avenues for people to go in order to get this information should be a priority, including a specifically named website for ‘Water for the Future’. In addition, understanding target audiences’ channel and content preferences should also be considered in order to tailor the content of the information to meet their needs. In order to achieve the communication objectives set for future phases of the campaign, it is critical that paid advertising cuts-through the clutter of other messages on this topic which target the same audiences and is developed to ‘work with’ rather than ‘against’ the high emotions and antagonism that currently exist within the Basin community. 2. Water for the Future Campaign Evaluation Colmar Brunton Social Research’s (CBSR) approach to evaluating communication campaigns looks at three key questions: 1. What was done? 2. What impact did it have? 3. What are the next steps? 2.1. What was done? Background to the communication strategy In April 2008, the Australian Government announced a 10 year, multi-billion dollar Water for the Future initiative to help secure water supplies for irrigators, households, businesses and the environment and to ensure water is put to its most productive use. The Water for the Future programs address four key objectives 1) Taking action on climate change; 2) Using water wisely; 3) Securing water supplies; and 4) Supporting healthy rivers and wetlands. Prior to October 2010, Water for the Future communication activity focussed on awareness and key stakeholder recruitment and engagement activities targeted at groups and communities in the Murray-Darling Basin. To this point, all activities were ‘below the line’ and there had been no major expenditure on communication of any kind. Developmental or formative research was undertaken in early 2010. The developmental research revealed low levels of awareness about the Water for the Future initiative and even lower levels of knowledge and understanding. The developmental research also found that individuals and communities expressed deep concerns, confusion and anxiety about proposed water management. The Department concluded that a significant communication effort was required to support better awareness and understanding of the Water for the Future initiative to ensure greater participation amongst those that can benefit from Water for the Future. The Department concluded that a communication campaign focussed on the Murray-Darling Basin and communities dependent on the Basin for their water was required given: 7 At the core of Water for the Future is the need for Australians residing in and using water from the Basin to better understand water reform initiatives as they determine their own individual and community responses to a future with reduced water availability; 7 The timing of a number of major programs, in particular the Basin Plan, will have direct effects on communities and farmers in the Basin; and 7 The need to provide prominent and easy to access information on Water for the Future to assist people impacted by reduced water availability to better understand their rights and obligations, and enhance public access and greater participation in water reform programs. In planning for this campaign, the Department commissioned market research suppliers, an advertising agency and a media agency. A best practice process was followed, including: 7 The appointment of a market research supplier to conduct developmental or formative research; 7 The incorporation of the findings from the developmental research into the ongoing development of the communication strategy; 7 The appointment of an advertising agency to develop appropriate creative executions; 7 The appointment of a market research supplier to test and re-test the creative executions with the target audiences; and 7 The use of a media agency to advise on appropriate communication channel strategy. The communication strategy The Water for the Future campaign aimed to raise awareness about water reform and other water issues. The key campaign message is: ‘We are preparing Australia for a future with less water, and this affects everybody in the Basin and those reliant on its water.’ Its objective was also to: 7 Increase awareness and understandings of rights and obligations under current and proposed water reforms, achieve more equitable access to programs and policies, as well as boost program participation; 7 Build awareness and understanding of water issues and water reform in the Basin, particularly the Basin Plan, water purchasing and infrastructure programs; 7 Prepare farmers and rural communities for a future with decreased water availability; and 7 Build awareness and understanding in Adelaide about the importance and impact of Basin water reform to Adelaide’s future water supply. . In recognition of the program’s ten-year life-span and message complexity, the campaign is intended to be rolled-out over multiple phases. As the largest structural changes for water are occurring in the Murray-Darling Basin, this will be the communication priority and include those communities dependant on the Basin for water. Later phases will continue to target the MurrayDarling Basin and be timed around major Basin Plan policy considerations. These phases are illustrated and detailed overleaf: Figure 1: Water for the Future campaign strategy [As approved by the Independent Communications Committee (ICC) in May 2010. Note: implementation occurred with different timing to the months indicated below] April 2008- March 2010 April 2010 May - July lead up activity for Basin Plan Basin Plan Years 1-2 • Predominantly below the line activity • Range of target markets • Low levels of awareness generated • Significant efforts made by farmers Late July – August 2010 Formative research • Low awareness of Water for the Future • High concern for water issues • Multiple complex messages identified • Perception the Government is not active enough • Everybody wants more communication around water reform • Farmers want to be reassured and recognised November 2010 – January 2011 July – August 2011 Basin Plan Phase 1: MurrayDarling Basin and Adelaide • Improve access and equity to information • Increase awareness, improve understanding, inform Australians of their role, motivate behavioural change • Highlight the roles of responsibilities of basin residents • Release of draft Basin Plan • Major programs underway in infrastructure, water purchasing, desalination and water security • TV, press, PR, online, direct mail • $4.755 m Phase 2: MurrayDarling Basin and Adelaide • Program-specific focus • Basin Plan, Sustainable Water Use and Infrastructure and Spring Watering Program • Free media, press, direct mail, PR, online • $1-2 m Phase 3: MurrayDarling Basin and Adelaide • Basin Plan release focus • Free media, press, PR, online • $1-2 m Phase 1 – October 2010 Phase 1 targeted Murray-Darling Basin farmers, residents and communities including those dependant on the Basin for its water supply (i.e. Adelaide). The mass media element was conducted over four weeks in October with complementary below-the-line elements to extend the reach and ‘cutthrough’ (defined as the level of awareness among the target audience of the advertising and the key messages it aimed to communicate) of the campaign. The campaign aimed to support key Water for the Future programs and stages and deliver important messages about water reform activities. Phase 1 coincided with the release of the proposed Basin Plan, which contained sustainable diversion limits for water extraction. As per the figure above, the primary communication objectives for Phase 1 of the communication campaign were to: 7 Improve access and equity to information; 7 Increase awareness, improve understanding, inform Australians of their role, motivate behavioural change; and 7 Highlight the roles and responsibilities of Basin residents. The overarching key messages for Phase 1 of the campaign were: 7 Changes in water availability will have a profound impact on farmers, communities and those who rely on the Basin for their water supplies. Water for the Future has a range of policies and programs to help the Murray-Darling Basin prepare for a future with less water; and 7 To find out more about Water for the Future call 1800 218 478 or visit www.australia.gov.au/water. Primary target audiences Farmers 7 Water for the Future has a range of programs to help irrigators improve their irrigation efficiency as we prepare for a future with less water; 7 Changes in water availability will have a profound impact on irrigators but programs are in place to prepare them for a future with less water; 7 Water for the Future is purchasing water to put back in the rivers. This complements the water savings made through improved irrigation efficiency; 7 The Basin Plan aims to put the Murray-Darling Basin on a sustainable footing so that farmers, communities and the environment can prosper into the future; and 7 The proposed Basin Plan has been released. Have your say and help shape the future of the Murray-Darling Basin. Murray-Darling Basin Communities 7 Communities in the Murray-Darling Basin are eligible for a range of programs to help secure their future water supplies; 7 Water for the Future has an important role to play in helping Murray-Darling Basin communities understand and plan for reduced water availability; 7 The Basin Plan aims to put the Murray-Darling Basin on a sustainable footing so that farmers, communities and the environment can prosper into the future; and 7 The proposed Basin Plan has been released. Have your say and help shape the future of the Murray-Darling Basin. Adelaide 7 Water for the Future has a range of programs to help communities who rely on the MurrayDarling Basin for their water supplies develop new water sources; and 7 To build upon water savings efforts already underway in Adelaide, Water for the Future is funding new and innovative water supply projects, including desalination, recycled water and stormwater harvesting to help the city prepare for a future with less water availability from the Murray River. Media strategy The primary communication channels utilised for Phase 1 included television, newspapers, online, outdoor advertising and Indigenous radio. Direct mail was a recommended channel, but was not executed. Radio advertising was not recommended and not executed (apart from Indigenous radio, as noted previously). The advertising campaign timeframes for each channel of the Phase 1 Media Plan included: 7 7 7 7 7 7 Television advertising: 18 October to 7 November 2010; Metro and regional, rural press: 13 October to 9 November 2010; NESB press: 24 to 31 October 2010; Indigenous radio: 24 October to 14 November 2010; Digital display: 17 October to 13 November 2010; and Outdoor advertising: 7 to 28 November 2010. 2.2. What impact was achieved? This section summarises pre and post-campaign levels of awareness, attitudes and behaviours in order to identify whether changes have occurred which may be attributable to the campaign. Results Overall the campaign does not appear to have significantly impacted on awareness of the ‘Water for the Future’ program possibly due to very low ‘cut-through’ (levels of awareness) of the paid advertising. It has not improved perceptions of feeling informed, although those surveyed expressed keen interest in seeking further information about the ‘Water for the Future’ program. No behavioural change resulted from the campaign and only one attitude changed positively with a decline in agreement among the general public in the Basin that ‘Individuals can’t really make much different to the amount of water saved’ between the baseline (18%) and Wave 4 (11%) with disagreement increasing over the same period from 79% to 88%. However, the campaign may have had some impact in bringing negative attitudes back to precampaign levels, possibly arresting declines that would have continued without the campaign due to the rainfall experienced. Specifically the attitudes that changed back to baseline levels were disagreement that ‘Australia faces major water shortages’ (general public and farmers), ‘the drought has changed the way I view water’ (farmers and general public), ‘Individuals can’t really make much difference to the amount of water saved’ (general public only) and that ‘The Australian Government should control the amount of water irrigators can use’ (general public only). It is not possible to definitely attribute these changes to the campaign as there was no measure immediately prior to the campaign to determine pre-campaign attitudes. Limitations of results The ability of Phase 1 of the campaign to be effective and the ability of the tracking research to detect its effectiveness are likely to have been impacted by several factors, as outlined below. A number of these relate to the timing of events and are summarised in this timeline. Timing of events April 2010 September 2010 8 October 2010 10 October 2010 14 October 2010 16 October 2010 22-28 October 2010 29 Oct – 4 Nov 2010 7 November 2010 5-11 November 2010 12-18 November 2010 Campaign developmental research Widespread record-breaking rainfall, flooding in Victoria Release of Guide to the Basin Plan Start of media campaign Flooding in SE QLD (disaster assistance funding announced) Flooding in NSW (disaster assistance funding announced) Wave 1 of CBSR tracking research Wave 2 of CBSR tracking research End of media campaign Wave 3 of CBSR tracking research Wave 4 of CBSR tracking research The communication planning, development and testing was undertaken in an environment of very low rainfall. However, the advertising was executed at a time of high rainfall (see Weather factors). It is possible that the difference in weather conditions may have impacted on the cut-through of the advertising and the credibility of the messages. As Media Monitors concluded from their research: “There is a danger that when the drought breaks and dams fill, many Australians will believe the water issue is resolved as much discussion has focussed on drought – there is insufficient recognition of the long-term deep-seated inadequacies in Australia’s policy, infrastructure and management systems in relation to water.” Weather factors Averaged over Australia, the 2010 spring was the wettest on record. The heavy rainfall in 2010 marked a reversal of dry conditions across Queensland, New South Wales, Victoria and South Australia, which had dominated the first nine years of the decade. The Murray-Darling Basin had its wettest year on record, ending the record sequence of years with below-average rainfall starting in 2001. This rainfall led to a dramatic recovery in water storages across the Basin. Storages started the year at 26 per cent (6 500 193 ML) of capacity and reached 80 per cent (20 390 963 ML) at the start of 2011. This is based on data collected by the Bureau of Meteorology for 80 storages within the Murray-Darling Basin. In terms of surface water, soil moisture and annual rainfall totals, 2010 effectively ended the ‘long dry’ that commenced in late 1996 in the far southeast of mainland Australia and in late 2001 across much of the Murray-Darling Basin. BoM Annual Climate Summary 2010 The concurrent execution of Phase 1 advertising and the release of the Guide to the Basin Plan may also have impacted on the ability of the campaign to cut-through. Once the Guide to the Basin Plan was released, there was an enormous amount of information put into the public domain by all forms of the media, farming and community groups, State and Territory governments, the Opposition and the Australian Government. The ability of the paid Water for the Future advertising to cut-through may well have been impacted by the ‘noise’ created by all of the other messages in the public domain through October 2010. Media Monitors analysis of the top five political stories coinciding with the timing of the ‘Water for the Future’ campaign, outlined the extensive and heated public debate that was taking place in the public domain in relation to the Murray Darling Basin and the release of the Guide to the Murray Darling Basin Plan. o In the week of the 10 to 17 October 2010, the Murray Darling issue was the top political story as noted by Media Monitors. Media Monitors commented that:: “The prospect of cutbacks to irrigation water allocations in the Murray Darling Basin continued to be the most widely reported issue in federal government jurisdiction during the week. The Murray Darling Basin Authority faced hostile and sometimes ugly protests at public meetings as it sought to explain its Guide to the Murray Darling Basin Plan, issued on 8 October.” o During the week of the 18 to 24 October 2010, the Murray Darling issue continued to be one of the top five political stories as reported by Media Monitors. Media Monitors commented that: “Debate over the development of a management plan for the Murray Darling Basin resulted in extensive coverage in all media around the country – and seems likely to continue to do so in the future.” Media Monitors also noted that: “The Murray Darling Basin Authority continued its series of public meetings following the 8 October release of its ‘guide’ to the preparation of the Murray Darling Basin (MDB) Plan, but appeared to have no success in stemming criticism. Many stakeholders and sections of the media have added to the debate with views that treat the guide as if it were, in fact, the final plan. The release of extensive technical data at the end of the week served only to heighten criticism.” o During the week of 24 to 30 October 2010, the Murray Darling issue remained one of the top five political stories of the week, with Media Monitors summarising the issue as: “The Murray Darling Basin debate took a new direction with a reinterpretation of the Water Act 2007, but this did little to reassure protestors as the Murray Darling Basin Authority continued its public consultation meetings.” Unfortunately due to the time required to go through a competitive tendering process to select an agency to conduct the tracking research, and Government campaign approval requirements through the Independent Communications Committee following the developmental research, there was insufficient time for a baseline study to be conducted immediately prior to the campaign launch in October 2010. This meant the only baseline information available was a survey conducted in April 2010. The lack of a baseline study immediately prior to a campaign launch reduces the ability of tracking research to accurately measure the full impact of a campaign as there is no way of knowing what levels of awareness, attitudes and behaviour existed immediately prior to the launch. In this specific situation due to the level of activity that occurred and the media coverage and high emotions involved, it would appear likely that awareness, attitudes and behaviour were quite different in October 2010 than in April 2010. Therefore, it may be that the campaign could have had far more of a positive impact than it is possible to detect without this measure. In addition the reliance on the April 2010 survey data to provide a baseline created problems for the campaign evaluation as only a very small number (n=53) of farmers in the Basin region were included in the April survey, allowing only changes of greater than +/- 13.5% to be detected3. A baseline survey immediately prior to the campaign launch would have been focussed on the target audience for the campaign rather than the general community and allowed for much smaller changes to have been detected. Due to the reduced survey length available for the tracking research (10 mins) in comparison to the benchmark research (20 minutes), it was not possible to include all of the questions that were used in the benchmark in the tracking research. Unfortunately the question asking for prompted awareness of the programs available to people in the basin community was not included in the tracking research. Given the poor recall of the ‘Water for the Future’ name following phase one of the campaign and very low levels of unprompted awareness of any of the initiatives it is important that in any future tracking (if program awareness is a key objective) prompted awareness of programs are included. Whilst the Department followed a best-practice approach in developing the campaign materials it is noted that all feedback from the communications testing research focussed on improving the content rather than the cut-through of the executions. For example ‘Water for the Future’ is not prominently displayed in the advertising material used for Phase 1 of the campaign and neither is the Australian Government Logo. Although program recall was not an objective of the campaign, the campaign could not deliver high recall of the ‘Water for the Future’ program without prominent placement of this name. The lack of the word Water in the core headline ‘We’re securing our future drop by drop’ and the use of ‘securing’ which is generally associated with national security may both have reduced the impact of the executions to stand-out in the minds of the target audience as being about ‘Water for the Future’. The results of this research are limited by the above issues and should be taken in that context. These issues and the learning from them are explored further in the next section of this document. Awareness Awareness of the ‘Water for the Future’ program among both farmers and the general public did not increase between April 2010 and November 2010 suggesting that the campaign had no impact in raising awareness of the program. 6 Farmers had the highest awareness and this remained stable across the benchmark and four tracking waves (57% Benchmark, 56% at W1, 52% at W2, 57% at W3, and 51% at W4). 6 The General public in the Basin and Basin affected communities 4 had lower awareness and this also remained consistent across the benchmark and four tracking waves (34% Benchmark, 41% at W1, 42% at W2, 40% at W3, and 38% at W4).5 3 The error rate associated with the Tracking waves sample size of n=200 farmers is +/-6.9% given a 95% confidence level. 4 Includes data for both Basin effected communities (Woolcott Research - Benchmark) and the general public living in Basin (CBSR data – waves 1 to 4). 5 The shift from 34% in the benchmark to higher results in the tracking is not statistically significant. 6 Awareness among the general public in Adelaide was the lowest of all target groups (48% at W1, 40% at W2, 32% at W3, and 32% at W4). Sources of information Among farmers and the general public who had heard of the ‘Water for the Future’ campaign, the most commonly mentioned channel and sources of information (unprompted) across all four waves was ‘news and media reports’. 6 6 Farmers (48% at W1, 52% at W2, 62% at W3, and 62% at W4). 6 General public living in the Basin (35% at W1, 39% at W2, 46% at W3, 61% at W4). 6 General public living in Adelaide (62% at W1, 45% at W2, 53% at W3, and 35% at W4). Television advertising achieved the greatest cut-through (awareness) across all target audiences. However, the cut-through result achieved is lower than government advertising campaigns typically achieve 7at around 20% across the research waves. Interestingly, for farmers, the cut-through of newspaper advertising closely followed that of television. Outdoor and online advertising achieved less than 10% cut-through with outdoor performing slightly better than online. Television advertising recall 7 Farmers (26% at W1, 28% at W2, 27% at W3, and 20% at W4). 7 General public living in the Basin (22% at W1, 26% at W2, 24% at W3, and 24% at W4). 7 General public living in Adelaide (22% at W1, 22% at W2, 14% at W3, and 26% at W4). Newspaper advertising recall 7 Farmers (25% at W1, 26% at W2, 18% at W3, 26% at W4). 7 General public living in the Basin (16% at W1, 20% at W2, 15% at W3 and 13% at W4). 7 General public living in Adelaide (15% at W1, 13% at W2, 17% at W3, and 8% at W4). Outdoor advertising recall 7 Farmers (3% at W1, 7% at W2, 1% at W3, and 4% at W4). 7 General public living in the Basin (6% at W1, 7% at W2, 6% at W3, and 4% at W4). 7 General public living in Adelaide (10% at W1, 6% at W2, 6% at W3, and 8% at W4). Online/internet advertising recall 7 Farmers (3% at W1, 3% at W2, 1% at W3, and 1% at W4). 6 Note: comparisons to the benchmark phase (undertaken by Woolcott Research) is not possible for this question, as it was not included in the benchmark questionnaire. 7 The last 5 government advertising campaigns CBSR has evaluated have all achieved over 70% recall. 7 General public living in the Basin (3% at W1, 5% at W2, 2% at W3, and 2% at W4). 7 General public living in Adelaide (6% at W1, 6% at W2, 8% at W3, and 0% at W4). Feeling informed There was no change in the very low levels of people feeling informed about the ‘Water for the Future’ program over the four waves of tracking suggesting the campaign has had no impact in improving perceptions of feeling informed.8 6 How well farmers felt informed about the ‘Water for the Future’ program was low across the four waves (9% at W1, 9% at W2, 4% at W3 and 6% at W4). 6 Among general public living in the Basin, feeling informed about the ‘Water for the Future’ program did not improve across the four waves (4% at W1, 4% at W2, 6% at W3 and 2% at W4). 6 Among general public living in Adelaide, feeling informed about the ‘Water for the Future’ program remained low over the four waves (7% at W1, 9% at W2, 2% at W3, and 2% at W4). Further information seeking There were relatively high levels of likelihood to seek further information over the four waves of the research with approximately one third of all participants indicating they were likely to seek further information. This is supported by information provided by the Department, which suggested 128,674 website page views from campaign launch (13 October) to 14 December. There were also 400 calls to the 1800 number from 11 October to 12 November.9 Interestingly, farmers who were aware of the ‘Water for the Future’ program were more likely than those who were not aware of it to seek further information. 6 Among farmers, the likelihood to seek further information about the ‘Water for the Future’ program was the highest of all target groups (42% at W1, 40% at W2, 43% at W3 and 34% at W4). 7 The likelihood of farmers to seek further information about the program was also significantly greater among those who were aware of the ‘Water for the Future’ program in waves 1, 2 and 4 (50% at W1, 50% at W2, 45% at W4), compared to those who were not aware of the program in these waves (34% at W1, 29% at W2, 23% at W4 respectively). 6 Among the general public living in the Basin, the likelihood to seek further information about the ‘Water for the Future’ program was the lowest of all target groups (28% at W1, 30% at W2, 27% at W3 and 26% at W4). 6 Among the general public living in Adelaide, the likelihood to seek further information about the ‘Water for the Future’ program has fluctuated over the four waves (30% at W1, 31% at W2, 15% at W3, and 34% at W4). 8 Note: comparisons to the benchmark phase (undertaken by Woolcott Research) are not possible for this question, as it was not included in the benchmark questionnaire. 9 Note: comparisons to the benchmark phase (undertaken by Woolcott Research) is not possible for this question, as it was not included in the benchmark questionnaire. Awareness of the Guide to the Basin Plan Overall, the majority of each target audience was aware of the release of the Guide to the MurrayDarling Basin Plan. The results remained consistent across the four waves, for all the target groups, with farmers being the most aware of the Guide to the Murray-Darling Basin Plan. 6 Farmers (87% at W1, 90% at W2, 94% at W3, and 88% at W4). 6 The general public living in the Basin (77% at W1, 79% at W2, 74% at W3, and 78% at W4). 6 The general public living in Adelaide (64% at W1, 62% at W2, 57% at W3, and 62% at W4). Concern about Australia’s water situation Over the next ten years, concern about drought, and the water situation in Australia was higher than concern about climate change across each of the target audiences. The only significant change in the level of concern from the benchmark in April 2010 and the final wave of research (November 2010), was a decrease in concern about the water situation among the general public living in the Basin. 6 Farmers were the most concerned about the drought (68% at Benchmark, 75% at W1, 77% at W2, 79% at W3, and 77% at W4), and the water situation (80% at Benchmark, 73% at W1, 74% at W2, 77% at W3, and 76% at W4) over the next ten years. Climate change was of least concern to farmers (43% at Benchmark, 39% at W1, 40% at W2, 34% at W3, and 39% at W4) over the next ten years. 6 The general public living in the Basin were less concerned about climate change (52% at Benchmark 49% at W1, 51% at W2, 55% at W3 and 53% at W4), compared to the drought (74% at Benchmark, 68% at W1, 68% at W2, 68% at W3 and 69% at W4), and the water situation in Australia over the next ten years (89% at Benchmark, 76% at W1, 78% at W2, 77% at W3 and 77% at W4). There was a significant decline in concern about the water situation among this target group from benchmark. 6 The general public living in Adelaide were the least concerned about climate change (51% at W1, 56% at W2, 59% at W3 and 55% at W4), when compared to the drought (66% at W1, 78% at W2, 66% at W3 and 58% at W4), and the water situation in Australia over the next ten years (80% at W1, 85% at W2, 81% at W3 and 72% at W4). Change in concern about water People were asked whether they have more, less or the same levels of concern about water now compared to six months ago. There were similar levels of concern about water among farmers and the general public living in the Basin and Basin affected communities. Among both these groups, there was a significant decline in those who felt ‘less concerned’ in the final wave compared to the benchmark, and a corresponding significant increase in those whose level of concern was the ‘same’ in the final wave and the benchmark. The proportion who felt more concerned did not change significantly among farmers but declined among the general public and those living in Adelaide. 6 Among farmers, approximately a quarter (23% at Benchmark, 26% at W1, 23% at W2, 23% at W3 and 22% at W4) indicated they are more concerned about water now compared to six months ago. 6 Among the general public living in the Basin, there was a significant decline in those who were more concerned about water now compared to six months ago, at benchmark (28%) to wave 3 (20%) and wave 4 (20%). 6 Among the general public living in Adelaide, there was a change in the level of concern over the four waves, with an increase in concern in wave 2 (30% at W1, 42% at W2, 26% at W3, 19% at W4). Water conservation practices Nearly all water conservation practices declined from benchmark (April 2010) to tracking wave 4 (November 2010) among the general public living in the Basin and Basin affected communities. 10 6 Among farmers, the most common conservation practice in all four waves was the use of rainwater tanks (46% at W1, 53% at W2, 58% at W3 and 62% at W4). There was a significant increase in the use of rainwater tanks from W1 (46%) to W4 (62%). 6 Among general public living in the Basin and Basin affected communities, short showers was the most common water conservation practice (86% at Benchmark, 43% at W1, 41% at W2, 42% at W3, 55% at W4), with a significant increase from Wave 3 (42%) to Wave 4 (55%). There was a significant decrease in nearly all water conservation practices from benchmark to tracking wave 1 to 4. 6 The water conservation practices among the general public living in Adelaide varied across the four waves, with low water use gardens (39%) as their primary water conservation method at Wave 1. The primary practice at Waves 2 and 3 was taking short showers (30% at W1, significantly increasing to 53% at W2, and 38% at W3). Attitude to water conservation and drought Overall the campaign appears to have had less impact with farmers than the general community in the basin with the attitudes of farmers generally either remaining consistent with pre-campaign levels or changing negatively – potentially as a result of the rainfall they experienced – and the attitudes of the general community remaining consistent with benchmark levels. The exception is agreement that ‘Individuals can’t really make much difference to the amount of water saved’ decreased significantly among the general public in the basin between the baseline (18%) and Wave 4 (11%) with disagreement increasing over the same period from 79% to 88%. Whilst there is only one attitude which has changed positively from pre-campaign levels, the campaign does appear to have had some impact in bringing negative attitudes back to pre-campaign levels, possibly arresting declines that would have continued without the campaign due to the rainfall experienced. Specifically the attitudes that changed back to baseline levels were disagreement that ‘Australia faces major water shortages’ (general public and farmers), ‘the drought has changed the 10 Results for this question were not asked of farmers in the Benchmark phase (Woolcott Research). way I view water’ (farmers and general public), ‘Individuals can’t really make much difference to the amount of water saved’ (general public only) and that ‘The Australian Government should control the amount of water irrigators can use’ (general public only). Whilst there was no statistically significant change from the benchmark to Wave 4 in agreement among farmers that ‘Individuals can’t really make much difference to the amount of waters saved’, there was a statistically significant decline in agreement among the general public in the basin from 18% agreement in the benchmark to 11% agreement in Wave 4 suggesting the campaign may have had an impact on this attitude. Agreement that ‘Australia faces major water shortages’ has declined significantly among farmers from 86% in the Benchmark to 70% in wave 4. (This is likely to be a result of the rainfall). However, levels of disagreement whilst increasing from the benchmark (10%) to Wave 1 (21%) and Wave 2 (27%) declined in Wave 3 (19%) and Wave 4 (17%) to being no different statistically from benchmark levels. Among the general public in the basin area there was also a significant decline in agreement from the benchmark (84%) to waves 1 (76%) and wave 2 (77%) but agreement increased again in Waves 3 (78%) and wave 4 (79%) to be statistically no different to the benchmark. It appears possible that the campaign may have had a small impact on increasing levels of concern among the general public and farmers given that this level increased within the campaign period and in arresting lowering levels of concern among farmers despite the rainfall. Whilst agreement among farmers that ‘the Australian Government should control the amount of water irrigators can use’ decreased from the benchmark (57%) to Wave 4 (33%), the decline in agreement shown in Wave 1 (52%) and Wave 2 (51%) was reduced in Wave 3 (60%) and Wave 4 (58%) among the general public in the basin area back to benchmark levels (61%) again suggesting that the campaign may have had some impact in increasing agreement among the general public. Farmers’ agreement that ‘the Australian Government has the role of preparing Australia for a future with less water’ declined from the benchmark 80% to Wave 4 (66%). However, agreement among the general public in the basin remained consistent at 82% in the benchmark and 81% in Wave 4. This result suggests the campaign was not successful in impacting positively on this attitude. Disagreement that ‘the drought has changed the way I view water’ declined significantly among both farmers (19%) in Wave 2 and the general public in the basin (13%) in Wave 1 compared to benchmark levels (farmers 35%, general public 22%), however disagreement increased to be statistically no different to benchmark levels by Wave 4 (farmers 28%, general public 18%) suggesting the campaign may have arrested the decline. There was no statistically significant changes from the benchmark to Wave 4 in agreement among farmers or the general public in the basin that ‘the drought has changed the way I view water’ and that ‘people are conserving enough water already’ suggesting the campaign had no impact on these attitudes. 2.3. What are the next steps? People in the basin community, particularly farmers, clearly have a need for and interest in effective communication of the ‘Water for the Future’ program generally and specifically what it offers them. For future phases of the campaign CBSR suggests the following steps are required: 9. A Campaign Logic is developed for the 2nd phase of the campaign which clearly articulates the overall outcome the campaign is required to contribute to and the specific changes in awareness, attitudes and behaviours it is required to achieve. 10. New developmental research is required to guide the creative brief for the 2 nd phase of the campaign. This research must provide an understanding of the new context (increased rainfall, flooding, the release of the Guide to the Basin Plan and both community and media reaction to it), and provide direction in terms of the most effective messages and media to use in the current context to achieve the desired outcomes. 11. Material is developed and tested to ensure key messages are effectively delivered through the executions – the key messages being explicitly designed to impact on agreed awareness, attitudes and behaviours. 12. The likely cut-through of the materials is tested in addition to the content to ensure that people will notice the advertising and re-call the messages. 13. A careful review of the role of the media and PR appears to be warranted given that twice as many people gained information about the program from ‘news and media reports’ than any of the paid advertising. At a minimum ensuring that the program name ‘Water for the Future’ is prominent on all press releases and a briefing for journalists on the Water for the Future program should be considered. . 14. A baseline study immediately prior to the launch of the next phase of the campaign with sufficient sample sizes of all groups of interest will improve the ability of the research to evaluate the effectiveness of the campaign given the highly volatile environment it is likely to be launched into. 15. If raising awareness of specific programs and initiatives other than just ‘Water for the Future’ is a goal of the next phase of the campaign, it is important that future post-campaign tracking research include prompted awareness of programs and initiatives. 16. Given the high levels of interest in seeking further information about the ‘Water for the Future’ program once people are made aware of it, a focus on making this information accessible and readily available should be considered. Providing clear avenues for people to go in order to get this information should be a priority, including a specifically named website for ‘Water for the Future’. In addition, understanding target audiences’ channel and content preferences should also be considered in order to tailor the content of the information to meet their needs. In order to achieve the communication objectives set for future phases of the campaign, it is critical that paid advertising cuts-through the clutter of other messages on this topic which target the same audiences and is developed to ‘work with’ rather than ‘against’ the high emotions and antagonism that currently exist within the Basin community. 2.4. 3. Introduction 3.1. Background Many of Australia's river systems are under stress as a result of climate change, drought and a history of unsustainable take. The Australian Government is responding via a myriad of investments in programs and initiatives aimed to improve the health of our rivers by: Developing and implementing the Murray-Darling Basin Plan, which sets a sustainable level of water that can be taken out of rivers and groundwater systems in the Basin, and prepares an Environmental Watering Plan for the Basin; Providing $3.1 billion to buy water entitlements which can be used for the environment, and Allocating Commonwealth water to the environmental assets that most need to be protected or restored; Providing $5.8 billion to irrigation, to improve the efficiency and productivity of on-farm irrigation water use and management, help irrigation water providers develop modernisation plans for their districts, upgrade irrigation infrastructure and assess options to adapt to a future with less water; and fund private irrigation infrastructure operators to modernise and upgrade irrigation infrastructure both on and off farm. Providing assistance to Australian households and surf lifesaving clubs save potable water supplies by installing rainwater tanks and greywater recycling systems; and Helping households save water and money with the Water Efficiency Labelling and Standards (WELS) Scheme. The ‘Water for the Future’ program aims to help cities and towns secure their water supplies and prepare for a future with less water by: Raising awareness of local and household water conservation practices, and the need to save water; Supporting local governments in the Murray-Darling Basin to assist in community-wide planning for a future with less water and investing in water savings initiatives; Investing in desalination, water recycling and stormwater harvesting and reuse projects to reduce reliance on rainfall; and Funding practical projects that save water, and reduce water losses in towns and cities across Australia. The Murray-Darling Basin The greatest focus for the ‘Water for the Future’ initiative is on the Murray-Darling Basin to provide farmers and communities with more confidence to plan for a future with less water, to put water use on a sustainable footing, to enhance irrigation productivity, and to improve river and wetland health. The Murray-Darling Basin has supported communities and primary and secondary industry through the delivery of water via state-regulated entitlement systems for use by farmers and other consumers. More than 9,000 gigalitres of water can be stored in the four major storages under the control of the Murray-Darling Basin Authority (MDBA), enabled by the construction of Lake Victoria Storage, Hume and Dartmouth dams, and gaining partial authority over the Menindee Lakes. These water supply developments have contributed to the economic and social growth of the Basin within rural, regional and major urban communities, such as Adelaide; but also for Australia as a whole. The rivers and streams of the Murray-Darling Basin are under enormous stress as a result of rapid storage construction particularly in the 1950s, excessive and continuing water-allocations based on a series of wet year inflows to storages, prolonged drought, natural climate variability, and emerging climate change. The Lower Murray is dying because too much water is being extracted upstream of the junction of the Murray and the Darling. A figure of 20-30% of flow diverted for consumptive use has been postulated as the maximum amount of flow that can be extracted for a prolonged period without having a major impact on river health. The challenge for the Basin as a whole is to restore a major river system to a healthy state, so that it can sustain its environment, enhance and maintain the services it provides, and support the communities and industries that depend on it. The need for communication As outlined in the 2010 Water for the Future Communications Strategy, a significant proportion of farmers and community members in the Murray-Darling Basin have no or low levels of awareness and poor understanding of ‘Water for the Future’ programs and policies. Based on developmental research, the Department took the view that a paid media campaign focussed on the Murray-Darling Basin and communities dependent on the Basin for their water, was required based on: 6 The need for Australians residing and using water from the Basin to better understand water reform initiatives as they determine their own individual and community responses to a future with reduced water availability; 6 The timing of a number of major programs, in particular the Basin Plan, will have direct effects on communities and farmers in the Basin; and 6 The need to provide easy to access information on ‘Water for the Future’ to assist people impacted by reduced water availability to better understand their rights and obligations, and enhance public access and greater participation in water reform programs. A significant public communication effort is required to support the Government’s ‘Water for the Future’ plan to raise awareness, increase knowledge and generate positive behaviour change to achieve more sustainable use of Australia’s water resources. People need to be made aware of and understand the issues; People need to be convinced that change is necessary; They need to understand how water resources can be better managed; and They need to know that they can make a difference and know what they can do to help. 3.2. Research objectives The purpose of the research is to benchmark, track and evaluate the effectiveness of the ‘Water for the Future’ campaign in achieving the communication aim and objectives. The objectives of the campaign are to: 1. Increase awareness and understandings of rights and obligations under current and proposed water reforms, achieve more equitable access to programs and policies, as well as boost program participation; 2. Build awareness and understanding of water issues and water reform in the Basin, particularly the Basin Plan, water purchasing and infrastructure programs; 3. Prepare farmers and rural communities for a future with decreased water availability; and 4. Build awareness and understanding in Adelaide about the importance and impact of Basin water reform to Adelaide’s future water supply. 4. Methodology in Brief The following three stage approach, incorporating four phases of fieldwork was undertaken: 6 Stage 1: Questionnaire development and testing 6 Stage 2: Benchmark (Woolcott Research),Tracking and Evaluation (CBSR) Fieldwork11 6 Stage 3: Analysis, Reporting and Presentation 4.1. Stage 1: Questionnaire development and testing 6 The quantitative questionnaires were developed in close consultation with DSEWPAC. The design of the questionnaires took into account the need to cover all research objectives and phases of the fieldwork. 4.2. Stage 2: Benchmark, tracking and evaluation fieldwork Benchmark Fieldwork (Woolcott Research) In April 2010 Woolcott Research undertook a quantitative benchmark study, which consisted of a national survey of n=2,000 telephone interviews using a multi stage geographically stratified sampling framework (quotas were applied for location, age and gender) for representative coverage of the Australian population aged 18 years and over. In addition, a boost of n=250 telephone interviews was conducted in the Murray Darling Basin. The whole sample included 132 farmers and 2118 nonfarmers. Respondents were randomly selected using the electronic White Pages, and were asked to complete the 20 minute survey. The table below shows the breakdown of completed surveys: Table 1: Completed surveys by Woolcott Research Capital Cities Inner Regional Outer Regional Remote/Ver y Remote Total NSW VIC 445 356 115 95 20 8 2 - 582 459 QLD 233 65 58 6 362 SA 72 17 17 4 110 WA 139 24 18 6 187 ACT 100 - - - 100 TAS - 64 33 3 100 NT - - 56 44 100 1345 380 210 65 2000 - - - - 250 Target audience TOTAL Additional boost in Murray Darling Basin 11 28 Timelines of CBSR engagement by DSEWPAC did not permit for a Benchmark study to be undertaken. The boost of n=250 interviews conducted in the Murray Darling Basin comprised of n=53 farmers, and n=173 general public living in the Basin, therefore: The error rate associated with the Basin farmer sample of n=53 offers a margin of error of +/13.5%, at the 95% confidence interval. This means that if 50% of farmers are aware of the ‘Water for the Future’ initiative, then we can be 95% sure that the true level of awareness of ‘Water for the Future’ among farmers is between 36.5% and 63.5%. The error rate associated with the general public living in the Basin of n=173 offers a margin of error of +/- 7.5%, at the 95% confidence interval. This means that if 50% of the general public in the Basin are aware of the ‘Water for the Future’ initiative, then we can be 95% sure that the true level of awareness of ‘Water for the Future’ among the general public in the Basin is between 42.6% and 57.5%. The Woolcott Research quantitative fieldwork was conducted between 6th and 18th April 2010. Tracking and Evaluation Fieldwork (CBSR) CBSR fieldwork consisted of four phases, Waves 1 to 4. All phases of fieldwork were identical in terms of sample sizes and target audiences as outlined in Tables 2 and 3 below. To address this need, CBSR undertook N=600 telephone interviews each week for four weeks (total N=2,400): 1. N=200 farmers per week (N=800 total) 2. N=400 general public per week (N=1,600 total) Table 2: Target quotas for farmers and irrigators for each wave NSW VIC QLD SA Total n=50 n=50 n=50 n=50 n=200 15-34 7 7 7 7 n=28 35-49 15 15 15 15 n=60 50-64 19 19 19 19 n=76 9 9 9 9 n=36 Dryland 39 29 40 24 n=132 Irrigator 11 21 10 26 n=68 Age12 65+ Farm type13 The weekly farmer sample size of n=200 offers a margin of error of +/-6.9% given a 95% confidence level. This means that if 50% of farmers are aware of the ‘Water for the Future’ initiative, then we can be 95% sure that the true level of awareness of ‘Water for the Future’ among farmers is between 43.1% and 56.9%. 12 13 29 Proportionate age quotas set based on Water and the Murray-Darling Basin, ABS Proportion farm type quotas set based on statistics provided by DSEWPAC Murray-Darling Basin residents and Adelaide residents The 2 million people living in the Murray-Darling Basin and 1.1 million living in Adelaide are also an important target audience for the campaign and the research. CBSR conducted N=400 telephone interviews with Murray-Darling Basin and Adelaide residents in each week. The table below shows CBSR’s sampling strategy for each week of the campaign. Disproportionate quotas were set by State/Territory and location within State/Territory (i.e. metropolitan, regional / remote) to ensure we have sufficient sample numbers in each location for analysis. Proportionate quotas were set by age and gender. The Murray-Darling Basin and Adelaide residents’ sampling strategy would be discussed and agreed at the scoping meeting to ensure it meets DSEWPAC’s requirements. Table 3: Target quotas for general public each wave NSW VIC QLD SA ACT Total n=100 n=100 n=50 n=100 n=50 n=400 Metropolitan n/a n/a n/a 50 50 n=100 Regional/remote 100 100 50 50 n/a n=300 Male 50 50 25 50 25 n=200 Female 50 50 25 50 25 n=200 15-34 31 31 15 31 15 n=123 35-49 26 26 13 26 13 n=104 50-64 24 24 12 24 12 n=96 65+ 19 19 10 19 10 n=77 Gender14 Age15 A weekly sample size of n=400 offers a margin of error of +/-4.9% given a 95% confidence level. This means that if 50% of residents are aware of the ‘Water for the Future’ initiative, then we can be 95% sure that the true incidence of this target population lies between 45.1% and 54.9%. 14 15 30 Proportionate gender quotas set based on Water and the Murray-Darling Basin, ABS Proportionate age quotas set based on Water and the Murray-Darling Basin, ABS Fieldwork Summary Note that due to time constraints in the commencement of the campaign and the selection process of a market research provider to undertake the advertising campaign evaluation research, a baseline measure could not be undertaken immediately prior to the commencement of the ‘Water for the Future’ campaign. Hence, the CBSR tracking research commenced on the 22 October 2010, following the start of the campaign on 13 October (press advertising). 6 Fieldwork: Benchmark In the benchmark, Woolcott Research undertook telephone interviews with 132 farmers and 2,118 non-farmers, and a boost of 250 interviews conducted in the Murray Darling Basin. It was the interviews in the Murray Darling Basin only that were used for comparison to CBSR tracking waves one to four. The telephone interviews were conducted from 6th to 18th April 2010. The average interview length was 20 minutes. 6 Fieldwork: Wave 1 In Wave 1, CBSR undertook telephone interviews with 403 general public and 202 farmers. The telephone interviews were conducted from 22nd to 28th October 2010. The average interview length was 10 minutes and 27 seconds. 6 Fieldwork: Wave 2 In Wave 2, CBSR undertook telephone interviews with 400 general public and 202 farmers. The telephone interviews were conducted from 29th October to 4th November 2010. The average interview length was 10 minutes and 2 seconds. 6 Fieldwork: Wave 3 In Wave 3, CBSR undertook telephone interviews with 401 general public and 200 farmers. The telephone interviews were conducted from to 5th to 11th November 2010. The average interview length was 10 minutes and 32 seconds. 6 Fieldwork: Wave 4 In Wave 4, CBSR undertook telephone interviews with 406 general public and 203 farmers. The telephone interviews were conducted from to 12th to 18th November 2010. The average interview length was 10 minutes and 20 seconds. 31 4.3. Stage 3: Analysis, reporting and presentation CBSR has conducted additional analysis in order to be able to use the Woolcott Research as a baseline measure against which changes in attitudes and awareness can be compared (where the same questions were asked). This involved selecting only the Murray Darling Basin data (n=250 respondents) and applying the same weighting approach to the Woolcott Research benchmark data. 16 This analysis resulted in Woolcott Research’ Murray Darling Basin data consisting of farmers (n=53 dry land and irrigators) and general public Basin respondents (n=197). Note that the low sample size for the farmers target group in the benchmark phase means that comparisons between CBSR tracking data and benchmark data (Woolcott Research) are statistically less robust, and should be treated with caution. The error rate associated with the benchmark sample size of n=53 Basin farmers is +/- 13.5%, at the 95% confidence interval. In comparison, the error rate associated with the tracking waves sample size of n=200 farmers is +/-6.9% given a 95% confidence level. For the general public living in the Basin, the error rate associated with the benchmark sample size of n=173 general public living in the Basin is +/- 7.5%, at the 95% confidence interval. In comparison, the error rate associated with the tracking waves sample size of n=400 general public living in the Basin, offers a margin of error of +/-4.9% given a 95% confidence level. This report presents the findings of CBSR Waves 1, 2, 3 and 4 of the ‘Water for the Future’ communications campaign research. Comparisons to benchmark phase (Woolcott Research data) have been provided for the farmers (dryland and irrigation) and general public living in the Basin (non-farmers), as defined in the Woolcott Research datafile. Comparisons between CBSR Tracking Wave 1 to 4 data and Woolcott Research data for the general public in Adelaide is not possible. Comparisons between CBSR tracking data and the benchmark data (Woolcott Research data)) can be found in tables in the Appendix. Comparisons can only be made where the original baseline questions were used in the tracking. Unfortunately due to the tracking research being restricted to a 10 minute survey length and because of the need to include campaign evaluation questions – less than half of the questions used in the baseline were repeated in the tracking research. 16 Weighting for farmers by State only (i.e. based on State farmer populations in the Murray-Darling Basin; and weighting for general public data by State and Territory (i.e. based on State/Territory populations in the MurrayDarling Basin). 32 Interpreting this report The following terms or abbreviations have been utilised throughout this report. Table 4: Definitions Term of abbreviation Definition Basin This refers to the Murray-Darling Basin region. CBSR Colmar Brunton Social Research. Cut-through The extent to which the target audience is aware of the advertising DSEWPAC Department of Sustainability, Environment, Water, Population and Communities. Indigenous Australians People from Aboriginal and/or Torres Strait Islander backgrounds. Non-English speaking background (NESB) People that speak a language other than English at home. W1, W2, etc. Wave 1, Wave 2, etc. Percentages and averages Percentages are generally rounded to whole numbers. Some percentages may not add to 100 percent due to rounding. Some survey questions asked respondents to give a rating from 1 to 10. The classification used with likelihood ratings was as follows: • • • • • a rating of 1 or 2 is classified as not at all likely; a rating of 3 or 4 is classified as unlikely; a rating of 5 or 6 is classified as neither likely nor unlikely; a rating of 7 or 8 is classified as likely; and a rating of 9 or 10 is classified as extremely likely. The classification used with informed ratings is as follows: • • • • • a rating of 1 or 2 is classified as not at all well informed; a rating of 3 or 4 is classified as not well informed; a rating of 5 or 6 is classified as neither well informed or not well informed; a rating of 7 or 8 is classified as well informed; and a rating of 9 or 10 is classified as extremely well informed. The classification used with relevant ratings is as follows: • • • • • 33 a rating of 1 or 2 is classified as not at all relevant; a rating of 3 or 4 is classified as not relevant; a rating of 5 or 6 is classified as neither relevant nor not relevant; a rating of 7 or 8 is classified as relevant; and a rating of 9 or 10 is classified as extremely relevant. Average ratings are rounded to one decimal place. Note that average ratings cannot be translated into percentages. For example, an average rating of 7.3 out of 10 cannot be interpreted as meaning 73% of people. Prompted and unprompted responses Some questions in the survey collected both a prompted and an unprompted response. For example, all respondents were asked: “Are you aware of any Australian Government programs or initiatives to help save water?” Those who were aware of any Australian Government water programs were then asked: “What are you aware of?” These questions were first asked in an open fashion without providing the respondent response categories to choose from. The resultant answer is the ‘unprompted’ response. Unprompted responses capture what is top-of-mind for the respondent and hence probably most influential in terms of their beliefs or decision-making. The interviewer then went on to ask all respondents if they were aware of the ‘Water for the Future’ program. For example, the interviewer asked: ‘How much do you know about the ‘Water for the Future’ program?’ The resultant answer is the ‘prompted’ response, or in this questionnaire ‘total awareness’ as this question was asked of all respondents (regardless of whether they mentioned ‘Water for the Future’ in their unprompted response or not). Sorting of results In all tables, rows are sorted from most frequent response to least. Weighting Weighting for farmers is by State only (i.e. based on State farmer populations in the Murray-Darling Basin. General public data is weighted by State and Territory (i.e. based on State/Territory populations in the Murray-Darling Basin). Adelaide data is not weighted, and is reported separately. Demographic details are reported as unweighted figures and proportions. 34 Significance Testing For ease of interpretation, significance testing will only be done between waves (e.g. farmers wave 1 compared with farmers wave 2). Significance testing has not been performed for the sample demographics, or where unweighted counts of data are reported, e.g. message recall. An exception reporting approach has been undertaken in that if no statistical significance is mentioned, there are none associated with these groups. Tests have been undertaken at a 95% confidence level. If there is a significant difference between the result for a particular group and the result for the wider population, we can be confident that this difference has not occurred by chance, rather that it reflects a genuine difference among that group compared to the wider population. Significance testing across tracking waves (undertaken by CBSR): In tables and graphs, the figures with an upwards arrow (i.e.) represent a proportion that is significantly higher than the previous period of time (eg. Wave 1 compared to Wave 2). Conversely, the figures with a downwards arrow (i.e.) represent a proportion that is significantly lower the previous period of time. Significance testing across benchmark (undertaken by Woolcott Research) and tracking waves 1 to 4 (undertaken by CBSR): In tables and graphs, the figures with an upwards arrow (i.e.▲) represent a proportion that is significantly higher than benchmark (Woolcott Research data). Conversely, the figures with a downwards arrow (i.e.▼) represent a proportion that is significantly lower than benchmark (Woolcott Research data). Significance testing within groups (those aware of the ‘Water for the Future’ program compared to those unaware of the ‘Water for the Future’ program: In tables and graphs, the figures with an upwards arrow (i.e.▲) represent a proportion that is significantly higher than a group (awareness of the program). Conversely, the figures with a downwards arrow (i.e.▼) represent a proportion that is significantly lower than a group (awareness of the program). Small sample sizes have been high-lighted with an * through-out the report. Small sample sizes are to be interpreted with caution. Significance testing was not performed on data where there was a ‘count’ instead of a proportion reported. 35 5. Findings 5.1. Unprompted awareness of Australian Government water saving initiatives and ‘Water for the Future’ program Each wave, respondents were asked (unprompted) if they are aware of any Australian Government programs or initiatives designed to promote water conservation. Among farmers, unprompted awareness of any Australian Government water saving programs or initiatives did not change between the first and last waves in a statistically significant way. Among the general public living in the Basin, unprompted awareness of any Australian Government water saving programs and initiatives was consistent in Wave 1 (48%), Wave 2 (44%), Wave 3 (49%), and Wave 4 (46%). Among the general public living in Adelaide, unprompted awareness of any Government water saving programs or initiatives was consistent in Wave 1 (41%), Wave 2 (45%), Wave 3 (43%), and Wave 4 (49%). See Figure 2. Figure 2: Unprompted awareness of Australian Government water saving initiatives 100% 2% 5% 53% 43% 2% 3% 2% 1% 48% 51% 55% 49% 48% 44% W4 W1 W2 2% 3% 49% 52% 49% 46% W3 W4 2% 90% 80% 70% 43% 59% 55% 55% 41% 45% 43% W1 W2 W3 51% 60% 50% 40% 30% 20% 45% 52% 55% 49% 10% 0% W1 W2 W3 Farmers Yes, aware of Government water programs General public BASIN 36 General public ADELAIDE No, not aware of Government water programs Q10. Are you aware of any Australian Government programs or initiatives to help save water? Base: All respondents. W4 Don't know Respondents who were aware of Government water saving initiatives and programs were asked what they were aware of. The most common response across all target audiences in all four Waves included, water conservation methods, e.g. household practices such as changing shower heads, recycling shower water. As shown in Figure 3, amongst farmers who were aware of Government water saving initiatives, there was a significant decrease in awareness of desalination (18% at W1, 2% at W2) and the Murray-Darling Basin Authority (18% at W1, 2% at W2) from Wave 1 to Wave 2. There was also a significant decrease in awareness of limits on water from rivers and underground or Sustainable Diversion Limits (SDLs) (15% at W1, 4% at W2), and awareness of rules about trading water rights (9% at W1, 2% at W2) from Wave 1 to Wave 2. There were no significant changes from Wave 2 to Wave 3 among farmers. From Wave 3 to Wave 4, there was a significant decline in awareness of water buy-backs and farm purchases (18% at W3 down to 8% at W4) among farmers. Among farmers, awareness (unprompted) of the ‘Water for the Future’ program significantly declined from 11% in Wave 1 to no awareness (0%) in Wave 2, then remained stable at 3% in Wave 3 and 1% in Wave 4. Figure 3: Unprompted awareness of Government water saving initiatives – FARMERS 48% 44% 44% Water conservation / people using less water (i.e. dual flush toilets, low flow showerheads, leaking taps, water … Murray Darling Basin Plan / Guide to the Basin Plan 27% 24% Irrigation infrastructure projects / new water pipelines / new dams / dam extensions 26% 19% 22% 18% 2% Desalination 18% 12% Water buy backs / farm purchases 8% 4% 7% 4% 13% 6% 4% 2% Water recycling / grey water / storm water Water for the Future 0% 3% 1% Rules about trading of water rights 2% 3% 1% 17% 18% 16% 14% 14% 20% 15% Improved on-farm irrigation Limits on water from rivers/ground / Sustainable Diversion Limit (SDLs) 33% 7% 10% 2% 6% 5% Murray Darling Basin Authority 11% 9% 9% 10% 15% 7% Other 0% 10% Farmers W1 Farmers W3 20% 30% 40% 50% Farmers W2 Farmers W4 Q11. What are you aware of? Base: Farmer respondents aware of Gov initiative: n=96 Wave 1, n=101 Wave 2, n=103 Wave 3, n=97 Wave 4. Multiple responses allowed. 37 54% 35% 37% 60% ‘Other’ responses by farmers at Wave 1 included: Establishment of catchment management authorities (n=2); Water and soil monitoring (n=1); Local council rebates (n=1); Increase in water prices (n=1); and Farming techniques (n=1). ‘Other’ responses by farmers at Wave 2 included: Capping bores (n=5); Great Artesian Basin Sustainability Initiative (GABSI) 17 (n=2); Decommissioning of Lake Mokoan18 (n=2); Increasing costs of water (n=1); Exit grant package19, ceasing farming for 5 years (n=1); Drought plans (n=1); and Blocked off wetlands to minimise water leaving the River (n=1). ‘Other’ responses by farmers at Wave 3 included: Training course on how to save water/Farm Smart Program (n=4); Water Wise initiative (n=3); Capping bores (n=3); Increasing costs of water (n=2); Satellite water monitoring (n=1); Decommissioning of Lake Mokoan (n=1); Drought plans (n=1); and Blocked off wetlands to minimise water leaving the River (n=1). ‘Other’ responses by farmers at Wave 4 included: 17 Rehabilitation of properties (n=1); Water initiatives (in general) (n=1); Advertisements (in general) (n=1); Educational programs (n=1); and Riverina basin (n=1). GABSI: A joint program between the Commonwealth Government and the Queensland, South Australian, New South Wales and Northern Territory governments providing assistance to landholders to rehabilitate bores and replace bore drains with piped systems. 18 As part of the Our Water Our Future action plan, Lake Mokoan will be returned to its natural state as an important wetland system. 19 The exit grant, of up to $150,000, is a one-off, taxable and time limited payment to small block farmers and irrigators who wish to leave irrigation. 38 Among the general public living in the Basin region, there was a significant increase in the proportion of those aware of desalination from Wave 1 to Wave 2 (7% at W1 to 15% at W2). Among this target group, there was a significant decrease in unprompted awareness of the Murray Darling Basin Plan/Guide to the Basin Plan (39% at W2, 26% at W3), and a significant increase in awareness of improved on-farm irrigation (0% at W2 to 4% at W3) from Wave 2 to Wave 3. There were no significant changes from Wave 3 to Wave 4 among general public in the Basin. See Figure 4 Among the general public living in the Basin, unprompted awareness of the ‘Water for the Future’ program (unprompted) was at 1% in Wave 1, and then remained stable at 1% in Wave 2, 3% in Wave 3 and no awareness (0%) in Wave 4. Figure 4: Unprompted awareness of Government water saving initiatives – General public BASIN 56% 57% 60% 63% Water conservation / people using less water (i.e. dual flush toilets, low flow showerheads, leaking taps, water … Murray Darling Basin Plan / Guide to the Basin Plan 15% 16% 14% 18% Irrigation infrastructure projects / new water pipelines / new dams / dam extensions Water recycling / grey water / storm water Desalination Murray Darling Basin Authority Water buy backs / farm purchases Limits on water from rivers/ground / Sustainable Diversion Limit (SDLs) Rules about trading of water rights Improved on-farm irrigation Water for the Future Other 30% 26% 29% 39% 9% 8% 10% 5% 7% 15% 14% 11% 7% 10% 10% 7% 7% 10% 9% 16% 5% 4% 5% 4% 3% 2% 1% 4% 2% 0% 4% 6% 1% 1% 3% 0% 7% 6% 5% 6% 0% 10% General public BASIN W1 General public BASIN W3 20% 30% 40% 50% 60% 70% General public BASIN W2 General public BASIN W4 Q11. What are you aware of? Base: General public Basin respondents aware of Gov initiative: n=163 Wave 1, n=150 Wave 2, n=172 Wave 3, n=155 Wave 4. Multiple responses allowed. 39 ‘Other’ responses by the general public in the Basin region at Wave 1 included: ‘Water Wise’ schools initiative (n=2); Establishment of catchment management authorities (n=1); Covering open channels (n=1); BASIX20 (n=1); ‘Green Loan Scheme’ (n=1); and Planting and reforestation initiatives (n=1). ‘Other’ responses by the general public in the Basin region at Wave 2 included: ‘Water Wise’ schools initiative (n=2); Local Government advertising (n=1); Capping bores (n=1); BASIX (n=1); ‘Green Loan Scheme’ (n=1); Capping the Artesian Bore (n=1); Mildura Irrigation Scheme (n=1); and Information sessions (n=1). ‘Other’ responses by the general public in the Basin region at Wave 3 included: Education programs on conserving water/information sessions (n=3); ‘Water Wise’ schools initiative (n=3); ‘Green Loan Scheme’ (n=2); Local Government advertising (n=1); Mildura Irrigation Scheme (n=1); BASIX (n=1); Free assessments (n=1); and Rebates (n=1). ‘Other’ responses by the general public in the Basin region at Wave 4 included: 20 Educational programs (n=3); ‘Water Wise’ schools initiative (n=1); Financial assistance to farmers/drought assistance (n=1); Advertisements (in general) (n=1); and Local government in Bathurst charging more for water (n=1). BASIX: The Building Sustainability Index, ensures homes are designed to use less potable water and be responsible for fewer greenhouse gas emissions by setting energy and water reduction targets for house and units. BASIX is one of the most robust sustainable planning measures in Australia, delivering equitable and effective water and greenhouse gas reductions across NSW. 40 Figure 5 shows proportions of general public living in Adelaide who were aware of Australian Government water saving initiatives at Wave 1, 2, 3 and 4. There were no significant changes between waves. Figure 5: Unprompted awareness of Government water saving initiatives – General public ADELAIDE* Water conservation / people using less water (i.e. dual flush toilets, low flow showerheads, leaking taps, water … 52% 20% Desalination 26% 16% 13% Murray Darling Basin Plan / Guide to the Basin Plan 4% Water recycling / grey water / storm water Murray Darling Basin Authority Water for the Future Irrigation infrastructure projects / new water pipelines / new dams / dam extensions 4% 0% 4% 0% 4% 0% 0% 0% 4% 0% 0% 0% Water buy backs / farm purchases Limits on water from rivers/ground / Sustainable Diversion Limit (SDLs) Improved on-farm irrigation Rules about trading of water rights 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% Other 0% 0% 8% 9% 60% 61% 62% 36% 46% 36% 23% 23% 8% 4% 13% 23% 4% 4% 4% 8% 9% 10% General public ADELAIDE W1 General public ADELAIDE W3 20% 30% 40% 50% 60% 70% General public ADELAIDE W2 General public ADELAIDE W4 Q11. What are you aware of? Base: General public Adelaide respondents aware of Gov initiative: n=25 Wave 1, n=25 Wave 2, n=23 Wave 3, n=26 Wave 4. Multiple responses allowed. * Small sample size. Interpret results with caution. There were no ‘other’ responses (other than “not sure”) provided by the general public in Adelaide at Wave 1, 2 or 4. Other’ responses by the general public in the Basin region at Wave 3 included: 41 The wet land area (n=1); and Community focus (n=1). 5.2. Prompted awareness of ‘Water for the Future’ program Of the target audiences, farmers were the most likely to have at least heard of the ‘Water for the Future’ program at Wave 1 (56%), Wave 2 (52%), Wave 3 (55%) and Wave 4 (52%) after prompting.21 Awareness of the program among the general public living in the Basin remained consistent in Wave 1 (40%), Wave 2 (41%), Wave 3 (40%), and Wave 4 (39%). Among the general public living in Adelaide, there was a steady increase in those who were unaware of the program across Wave 1 (52%), Wave 2 (60%), and Wave 3 (68%). However, there was no change from Wave 3 to Wave 4. See Figure 6. Figure 6: Prompted awareness of the ‘Water for the Future’ program 100% 90% 80% 44% 48% 44% 49% 60% 70% 59% 60% 52% 61% 60% 68% 68% 60% 50% 15% 19% 40% 30% 23% 15% 20% 15% 18% 0% 13% 14% 17% 4% 3% 4% W1 W2 W3 W4 Know a lot Know a little 13% 13% 16% 14% 14% 12% 10% 1% 11% 1% 12% 12% 2% 1% W1 W2 W3 W4 9% 18% 14% 5% Farmers 14% 16% 20% 10% 13% 13% General public BASIN Don't know much Only know the name 15% 15% 15% 2% 13% 11% 4% 6% 2% 6% 2% W1 W2 W3 W4 23% General public ADELAIDE Hadn't heard of it before today Q12. How much do you know about the ‘Water for the Future’ program? Base: All respondents. 21 These figures do not represent a true measure of baseline awareness, as advertising had commenced the same week as interviewing of target audiences. 42 5.3. Total awareness of ‘Water for the Future’ program To determine total awareness of the ‘Water for the Future’ program, unprompted awareness and prompted awareness was combined and calculated for each of the total target groups. Farmers had the highest levels of total awareness of all target groups and this remained stable across the four waves (56% at W1, 52% at W2, 57% at W3, and 51% at W4). Among the general public in the Basin, total awareness was consistent across the four waves (41% at W1, 42% at W2, 40% at W3, and 38% at W4). Among the general public in Adelaide, total awareness was the lowest of all target groups and declined over the four waves, with 48% at W1, 40% at W2, 32% at W3, and 32% at W4. See Figure 7. Figure 7: Total awareness (prompted + unprompted) of the ‘Water for the Future’ program Farmers W1 5% 51% W2 W3 52% 2% General public BASIN 48% 55% W4 General public ADELAIDE 45% 44% 51% 49% W1 1% 40% 60% W2 1% 41% 59% W3 1% W4 W1 39% 60% 38% 2% W2 61% 46% 53% 40% 60% W3 32% 68% W4 32% 68% 0% 20% Unprompted awareness 40% Prompted awareness Q11. What are you aware of? Q12. How much do you know about the ‘Water for the Future’ program? Base: All respondents. 43 60% 80% Unaware 100% 5.1. Knowledge about the ‘Water for the Future’ program Respondents that reported they knew ‘a little’ or ‘a lot’ about the Water for the Future program, were asked what they knew. Overall, the most common mention among all target groups was the Murray-Darling Basin Plan in Wave 1 and Wave 2. In Wave 3 the most common mention about the ‘Water for the Future’ program was the Murray-Darling Basin Plan among the general public in the Basin (38% at W3) and the general public in Adelaide (67% at W3). However, among farmers the most common mention in Wave 3 was limits on water from rivers/ground / sustainable Diversion Limit (SDLs) at 31%. In Wave 4 the most common mention about the program was the Murray-Darling Basin Plan among the general public in the Basin (47% at W4) and the general public in Adelaide (100% at W4). Among farmers, the most common mention in Wave 4 was water buy-backs/farm purchases (31%). Figure 8 shows the proportions of farmers who were aware of the program, and what they recalled about the program, at Wave 1, 2, 3 and Wave 4. Among farmers, there was a significant decline in recall of the Murray Darling Basin Plan from 63% in Wave 2, to 24% in Wave 3. There were no significant changes in Wave 4. Figure 8: Unprompted awareness of specific detail about the ‘Water for the Future’ program – FARMERS Q13. What do you know? Multiple responses allowed. Base: Farmer respondents who know ‘a lot’ or ’a little’ about the ‘Water for the Future’ program: n=36 Wave 1, n=34 Wave 2, n=40 Wave 3, n=34 Wave 4. 44 An ‘other’ response at Wave 1 by a farmer related to information about where run-off water goes, e.g. creeks, water courses, cane farms. The ‘other’ response at Wave 2 by farmers, relating to specific detail recalled from the ‘Water for the Future’ program included the ‘610m program’ (n=1). ‘Other’ responses by farmers at Wave 3 relating to specific detail recalled from the ‘Water for the Future’ program included: Community/public meetings/consultation (n=2); Dividing water between towns, farmers and environment (n=2); 610m program (n=1); Not solving any problems (n=1); Taking rights away from grass roots people (n=1); Government promotion (n=1); and Regulation (n=1). There were no ‘other responses at Wave 4 by farmers. 45 Among the general public living in the Basin, recall of the Murray Darling Basin Authority has changed over the last four waves, with 6% at Wave 1, 18% at Wave 2, 4% at Wave 3, and 30% at Wave 4. Among the general public living in the Basin, there has also been shifts in recall of water buy backs/farm purchases (1% at W1, 13% at W2). Recall of limits on water from rivers/grounds/Sustainable Diversion Limits (SDLs) declined from 19% in Wave 3, to 6% in Wave 4 among the general public living in the Basin. See Figure 9. Figure 9: Unprompted awareness of specific detail about the ‘Water for the Future’ program – General public BASIN Q13. What do you know? Base: General public Basin respondents who know “a lot” or “a little” about the ‘Water for the Future’ program: n=41 Wave 1, n=43 Wave 2, n=49 Wave 3, n=46 Wave 4. Multiple responses allowed. ‘Other’ responses at Wave 1 by members of the general public living in the Basin region relating to specific detail recalled from the ‘Water for the Future’ program included: 46 A large number of resources going into awareness of the program (n=2). ‘Other’ responses at Wave 2 by members of the general public living in the Basin region relating to specific detail recalled from the ‘Water for the Future’ program included: A ‘propaganda campaign’ (n=1); The farming community in Lake Cargelligo have put forward a strong message to the Australian Government that they would like to see a plan put forward and trying to encourage the government to actually implement it (n=1); and Concern about the Riverina area (n=1). ‘Other’ responses at Wave 3 by members of the general public living in the Basin region relating to specific detail recalled from the ‘Water for the Future’ program included: A ‘propaganda campaign’ (n=1); Government purchase of properties along the river (n=1); Snowy Hydro Scheme, prevented run-off water and created problems (n=1); and Cubby station water project on the border of NSW and QLD – Government trying to resolve the issue for irrigation purposes (n=1). ‘Other’ responses at Wave 4 by members of the general public living in the Basin region relating to specific detail recalled from the ‘Water for the Future’ program included: 47 Educational programs (n=1) Government is conducting research about it, and putting practice into works (n=1) Concern that the government will ruin a lot of good country side (n=1) Figure 10 shows only a small number of general public in Adelaide were aware of the ‘Water for the Future’ campaign. Caution should be applied when interpreting results, due to small sample sizes. Figure 10: Unprompted awareness of specific detail about the ‘Water for the Future’ program – General public ADELAIDE* 50% 44% Murray Darling Basin Plan / Guide to the Basin Plan Desalination 0% Limits on water from rivers/ground / Sustainable Diversion Limit (SDLs) 0% 0% Water recycling / grey water / storm water 0% 0% 20% Water buy backs / farm purchases Rules about trading of water rights Irrigation infrastructure projects / new water pipelines / new dams / dam extensions 0% 0% 0% 0% 0% 0% 0% 0% Water for the Future (just the name - no more) Improved on-farm irrigation Other 100% 33% 20% 22% 25% 20% Water conservation / people using less water (i.e. dual flush toilets, low flow showerheads, leaking taps, water… 0% Murray Darling Basin Authority 67% 40% 33% 25% 20% 33% 10% 10% 25% 33% 25% 33% 10% 25% 11% 0% 0% 0% 0% 0% 0% 0% 0% 0% 33% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100%110% General public ADELAIDE W1 General public ADELAIDE W3 General public ADELAIDE W2 General public ADELAIDE W4 Q13. What do you know? Base: General public Adelaide respondents who know “a lot” or “a little” about the ‘Water for the Future’ program: n=10 Wave 1, n=9 Wave 2, n=3 Wave 3, n=4 Wave 4. * Small sample size. Interpret results with caution. There were no ‘other’ responses at Wave 1, Wave 2, Wave 3 or Wave 4 by Adelaide general public respondents. 48 5.2. Unprompted recall of sources of awareness Of the farmers and general public who had heard of the ‘Water for the Future’ campaign, the most commonly mentioned channel and source of awareness across all four waves was news and media reports Figure 11 shows the unprompted sources of awareness of the ‘Water for the Future’ program, among farmers who were aware of the program. There was a significant decrease in awareness of television advertising (26% at W2 to 12% at W3) and newspaper advertising (20% at W2 to 10% at W3) among farmers who were aware of the program. Unsurprising awareness went down given the television and press campaign finished halfway through the Wave 3 fieldwork 22). Figure 11: Source of awareness of the ‘Water for the Future’ program – FARMERS 48% News and media reports Television advertising Radio advertising 7% 9% Newspaper advertising 4% 4% 4% 6% Brochure / booklet sent to me Word of mouth Internet/online advertising Magazine advertising Internet / website Billboard / outdoor advertising Google Telephone / information hotline Other Don't know None 12% 15% 13% 10% 62% 62% 23% 20% 20% 19% 10% 10% 11% 14% 12% 4% 2% 1% 0% 3% 0% 0% 2% 1% 5% 2% 0% 1% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 9% 5% 7% 6% 1% 5% 7% 1% 1% 1% 0% 0% 52% 24% 26% 14% 20% Farmers W1 Farmers W3 30% 40% 50% 60% 70% Farmers W2 Farmers W4 Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Base: Farmer respondents who had heard of the ‘Water for the Future’ program: n=114 Wave 1, n=101 Wave 2, n=115 Wave 3, n=98 Wave 4 Multiple responses allowed. 22 Note that Wave 2 fieldwork was undertaken from 29 October to 4 November and Wave 3 fieldwork was undertaken from 5 to 11 November, with the television campaign finishing on the 7 November. The press campaign ran from the 13 October to 9 November 2010, finishing during the middle of the Wave 3 fieldwork. 49 ‘Other’ responses from farmers at Wave 1 included: Lobby group / organisational / local council / community meetings (n=4); Face-to-face town hall consultation meetings with Government (n=2); Local town rallies (n=2); Local field days / expos (n=1); Parliamentary agenda items during election campaigning (n=1); and In Guide to the Basin Plan (n=1). ‘Other’ responses from farmers at Wave 2 included: At a conference (n=1); Through a government agency (n=1); Via Ministers (n=1); At a local mayor’s forum on natural resources (n=1); and Through the local irrigation water authority (n=1). ‘Other’ responses from farmers at Wave 3 included: Local council (n=4); Meetings (in general) (n=3); Government/Ministers (n=3); Through an irrigation company/local irrigation group (n=3); At a conference (n=1); and Local Wine Grape Growers Group (n=1). ‘Other’ responses from farmers at Wave 4 included: 50 Meetings (in general) (n=3); Children learning about it at school (n=2); Wine industry newsletter (n=1); and Water services committee (n=1). Figure 12 shows the unprompted sources of awareness of the ‘Water for the Future’ program, among the general public living in the Basin who were aware of the program. There was a significant decrease in the proportion of the general public living in the Basin who were aware of the program via newspaper advertising (21% at W2 to 12% at W3). Unsurprising awareness went down given the press campaign finished halfway through the Wave 3 fieldwork.23 In Wave 4 there was a significant increase in awareness of news and media reports (46% at W3 to 61% at W4) among the general public living in the Basin who were aware of the program. Figure 12: Source of awareness of the ‘Water for the Future’ program – General public BASIN 35% News and media reports Television advertising Newspaper advertising 7% 7% 6% Radio advertising Word of mouth Internet / website Brochure / booklet sent to me Internet/online advertising Magazine advertising Billboard / outdoor advertising Google Telephone / information hotline Other Don't know None 3% 3% 3% 2% 1% 4% 2% 1% 1% 2% 1% 1% 1% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 3% 4% 12% 11% 13% 39% 46% 61% 24% 29% 27% 23% 17% 21% 11% 10% 13% 14% 7% 7% 8% 9% 9% 1% 5% 2% 2% 0% 0% 10% 20% 30% General public BASIN W1 General public BASIN W3 40% 50% 60% 70% General public BASIN W2 General public BASIN W4 Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Base: General public Basin respondents who had heard of the ‘Water for the Future’ program: n=140 Wave 1, n=142 Wave 2, n=142 Wave 3, n=133 Wave 4. Multiple responses allowed. 23 Note that the press campaign ran from the 13 October to 9 November 2010, finishing during the middle of the Wave 3 fieldwork (5 to 11 November). 51 ‘Other’ responses from general public in the Basin region at Wave 1 included: Lobby group / organisational / local council / community meetings (n=2); Face-to-face town hall consultation meetings with Government (n=2); Through work (n=2); Local field days / expos (n=1); and Local paper / TV / mail-out (n=2). ‘Other’ responses from general public in the Basin region at Wave 2 included: Via parliament (n=1); From the local water authority (n=1); Public readings, green paper (n=1); The Catchment Management Authority (n=1); and Through work (in industry) (n=1). ‘Other’ responses from general public in the Basin region at Wave 3 included: Through work (in industry) (n=7); Through local Government/council (n=3); Water meetings (n=2); The Catchment Management Authority (n=1); From the local water authority (n=1); Public readings, green paper (n=1); and The Department of Primary Industries (n=1). ‘Other’ responses from general public in the Basin region at Wave 4 included: 52 Local/town meetings (n=2); Through work (n=2); Through local networks (n=1); Irrigation expo (n=1); University (n=1); and Received industry emails (n=1). Figure 13 shows the unprompted sources of awareness of the ‘Water for the Future’ program, among the general public living in Adelaide. Television advertising and radio advertising were the second and third most commonly mentioned sources of awareness about the program (respectively) across all four waves. Figure 13: Source of awareness of the ‘Water for the Future’ program – General public ADELAIDE* 45% News and media reports 21% 18% Television advertising Newspaper advertising Radio advertising 0% Internet/online advertising 0% 0% 0% Word of mouth Brochure / booklet sent to me Internet / website Magazine advertising Billboard / outdoor advertising Google Telephone / information hotline Other Don't know None 35% 36% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 53% 10% 14% 12% 18% 10% 14% 18% 7% 9% 5% 6% 9% 5% 18% 6% 7% 0% 0% 0% 3% 0% 0% 0% 0% 6% 0% 0% 62% 53% 10% 12% 20% 30% 40% 50% 60% General public ADELAIDE W1 General public ADELAIDE W2 General public ADELAIDE W3 General public ADELAIDE W4 70% Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Base: General public Adelaide respondents who had heard of the ‘Water for the Future’ program: n=29 Wave 1, n=22 at Wave 2, n=17 Wave 3, n=17 Wave 4. Multiple responses allowed. * Small sample size. Interpret results with caution. One respondent from the general public in Adelaide at Wave 1 reported hearing about the ‘Water for the Future’ program through work. There were no ‘other’ responses at Wave 2, Wave 3 or Wave 4 for Adelaide general public respondents. 53 5.3. Total recall of sources of awareness Television advertising recall Figure 14 shows that the majority of each target group, across all four waves were unaware of Australian Government television advertising about water or the ‘Water for the Future’ program (around three quarters of each target group). Prompted awareness was the lowest among the general public living in Adelaide and the highest among farmers. Amongst farmers, there was a significant decrease in unprompted awareness of television advertising from Wave 2 (13%) to Wave 3 (7%). General public ADELAIDE General public BASIN Farmers Figure 14: Prompted recall of television advertising of the ‘Water for the Future’ program / Australian Government advertising about water W1 13% W2 13% W3 7% W4 7% W1 13% 15% 79% 12% 12% W3 11% W4 9% 15% W1 10% 12% 15% 6% W4 78% 14% 74% 13% 76% 76% 79% 7% 78% 8% 17% 0% 74% 13% W2 W3 72% 20% 10% W2 74% 87% 9% 20% Unprompted awareness 74% 40% 60% Prompted awareness 80% 100% Unaware Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Q14b. Do you recall seeing any Australian Government television advertising about water in the last week? Base: All respondents. 54 Recall of television advertising messages Respondents who recalled television advertising about the ‘Water for the Future’ program over the past week, were asked what details they recalled, including messages, as well as audio and visual features. Commonly recalled messages across all four Waves included messages about irrigators having to use less water or use water more efficiently; the importance of water conservation for future sustainability, and practical ideas and strategies of how to do this; and messages about water restrictions. Table 5 shows the messages, visual and audio features of the television advertising, recalled by each of the target audiences at Wave 1, 2, 3 and Wave 4. Table 5: Recall of television advertising messages for ‘Water for the Future’ program – counts of responses* Farmers W1 Can recall the name only W2 1 General public Basin W3 W4 W1 W2 W3 W4 2 1 4 1 1 1 General public Adelaide W1 W2 W3 W4 1 Messages A message about the Murray-Darling Basin Plan / irrigators may have less water to use / Sustainable water usage and irrigation methods for future generations (e.g. how farmers can produce crops with less water through drip irrigation) 4 9 11 6 11 12 14 17 A message for everybody to make an effort saving water in the home / advising not to wash the car on the street, use a bucket not a hose and to be mindful of watering your garden 3 1 8 2 2 5 2 7 A message about water restrictions 1 4 1 6 5 1 3 Angry farmers responding to the Basin Plan 1 1 4 A message about water licensing / buyback scheme 1 1 1 2 A message about MurrayDarling Basin Plan consultation process / town meetings 1 2 1 3 A message that the government will secure water for towns and the environment 1 1 3 2 Table continued on next page 55 1 2 2 1 1 1 Farmers W1 W2 W3 General public Basin W4 W1 W2 W3 1 1 A message about the importance of a stronger water for the future, needing to work together to achieve the water plan 1 1 The message and quote “Everyone can make a difference” 1 1 1 1 2 A message showing the importance of planning for the future/sustainable living in Australia. Planting trees in areas to encourage more rain. We're aware of our environment and encourage Australians to conserve water 2 1 A message about population growth – many people coming to Australia and the need to secure water for this growth. W4 General public Adelaide W1 1 W2 W3 1 1 W4 1 Describing how much water is in the reservoirs, and targets to reach 1 A message about how drastic the water situation is 1 1 1 1 Visual features Featured big drops / droplets of water 1 1 2 2 Featured farmers in the field / farmers installing irrigation infrastructure 1 3 4 3 Featured people and children running around splashing water / playing in the yard 1 1 1 1 Featured people with hoses watering outdoors 1 1 1 Featured a politician discussing the MurrayDarling Basin Plan 2 Featured a man talking about water had a booklet in his hand standing next to a river 1 Featured wildlife along the river 4 7 6 2 2 1 1 1 1 1 1 1 1 1 1 Table continued on next page 56 5 1 Visual features Featured washing machine water being recycled 1 Featured the Australian Government logo 1 1 1 Featured images of the Murray River 1 Featured Mr Brumby was talking about the dams 1 1 Featured candid interviews on the street packaged as ads 1 Featured a dam 1 Featured people in the bush who are very concerned about water 1 Featured a desalination plant 1 1 1 1 1 Featured images of dead rivers 2 1 1 2 1 2 Featured people wearing hard hats promoting water saving messages 1 1 Featured a blue government logo at the end 1 Showed an aerial view of the Murray River 1 1 1 1 Featured a frog 1 Audio / featured sounds The quote that “Every drop counts” 1 1 1 The sound of water 1 The quote: “The future for water is in our hands”. Total 1 48 49 56 38 76 87 71 77 13 12 6 14 Q15a. Please describe any television advertising about the Australian Government’s ‘Water for the Future’ program you have seen in the last week? What did the ad say? What did it look or sound like? Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Q14b. Do you recall seeing any Australian Government television advertising about water in the last week? Base: Respondents who recall seeing television advertising for ‘Water for the Future’ program or Australian Government water advertising: n=48 farmers Wave 1, n=49 Wave 2, n=56 Wave 3. N=38 Wave 4; n=76 General public in the Basin region Wave 1, n=87 Wave 2, n=71 Wave 3, n=77 Wave 4; n=13 General public in Adelaide Wave 1, n=12 Wave 2, n=6 Wave 3, n=14 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample size. Interpret results with caution. 57 Newspaper advertising recall Figure 15 shows that the majority of each target group, across the first three waves, were unaware of Australian Government newspaper advertising about water, or the ‘Water for the Future’ program. Farmers at Wave 1, Wave 2 and Wave 3 had the highest overall awareness of newspaper advertising (25% at W1, 26% at W2, 18% at W3 and 26% at W4). Farmers Figure 15: Prompted recall of newspaper advertising of the ‘Water for the Future’ program / Australian Government advertising about water W1 11% 14% 76% W2 10% 16% 74% W3 6% General public ADELAIDE General public BASIN W4 W1 9% W4 4% 81% 10% 85% 9% 5% 10% W2 6% 7% W4 84% 11% W1 W3 4% 74% 9% 9% 5% 82% 17% 7% W2 W3 12% 87% 85% 87% 13% 83% 6% 2% 0% 92% 20% Unprompted awareness 40% 60% Prompted awareness 80% 100% Unaware Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Q14c. Do you recall seeing any Australian Government newspaper advertising about water in the last week? Base: All respondents. 58 Recall of newspaper advertising messages Those who reported seeing newspaper advertising for the ‘Water for the Future’ program over the past week, were asked about specific messages and visual features. Although messages about disgruntled farmers and controversy about water allocations did not feature in the advertising campaign, farmers most commonly reported recall of this message (at Wave 1, 2, 3 and 4). Other messages included information about using less water and using water in more sustainable ways; and information about the Murray-Darling Basin Plan/inquiry. See Table 6. Table 6: Recall of newspaper advertising messages for ‘Water for the Future’ program – counts of responses* Farmers W1 W2 Can recall the name only General public Basin W3 W4 W1 W2 W3 1 2 2 1 2 W4 General public Adelaide W1 W2 W3 1 Messages A message about reducing the amount of water for irrigators / the water dispute - 'fight back' about the Murray Basin / angry farmers 5 4 1 3 1 6 2 A message about using less water / sustainable water use / the Australian Government limiting water / information about water saving measures, e.g. saving water from tanks and toilets, water friendly gardens, etc. / water restrictions 6 2 2 7 6 8 5 6 A message about upcoming water meetings / consultation 3 1 6 General info about the Murray / local rivers, low water levels / scarcity of water 1 3 2 1 4 Information about the Murray-Darling Basin Plan / inquiry 3 3 2 6 4 Articles about water 1 Politicians visiting Basin areas 1 7 5 1 1 1 Information about the heights of weirs 1 A message about Australia having to grow more food with less water 1 A message about solar heating of water supplies 1 Table continued on next page 59 2 2 W4 Visual features Featured water drops (each addressing a different area) 5 3 Featured green and blue writing to conserve water / the colour blue 1 1 Featured a farmer / man standing in a dam 2 Featured the Australian Government symbol 1 Featured a website / web address 1 4 4 5 5 2 1 6 1 1 Featured the ‘Water for the Future’ logo and writing 1 Featured a desalination plant 1 1 Featured politicians visiting a drought-stricken area 1 1 Was yellow and featured a picture of a dead tree in silhouette. 1 Map of regions with % of water being taken from each 1 1 Featured water tanks Total 2 1 49 48 40 45 55 64 50 45 9 7 4 4 Q15a. Please describe any newspaper advertising about the Australian Government’s ‘Water for the Future’ program you have seen in the last week? What did the ad say? What did it look or sound like? Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Q14b. Do you recall seeing any Australian Government newspaper advertising about water in the last week? Base: Respondents who recall seeing newspaper advertising for ‘Water for the Future’ program or Australian Government water advertising: n=49 farmers Wave 1, n=48 Wave 2, n=40 Wave 3, n=45 Wave 4; n=55 General public in the Basin region Wave 1, n=64 Wave 2, n=50 Wave 3, n=45 Wave 4; n=9 General public in Adelaide Wave 1, n=7 Wave 2, n=4 Wave 3, n=4 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample size. Interpret results with caution. 60 Online / internet advertising recall Figure 16 shows that the majority of each target group across all four waves, were unaware of Australian Government online or internet advertising about water, or the ‘Water for the Future’ program. Total recall across each audience was less than 10% for each wave. Figure 16: Prompted recall of online / internet advertising of the ‘Water for the Future’ program / Australian Government advertising about water General public ADELAIDE General public BASIN Farmers W1 2%1% 97% W2 1% 2% 98% W3 1% 99% W4 1% 99% W1 1% 2% 98% W2 1% 4% 95% W3 2% 97% W4 2% 98% W1 3% 3% 93% W2 4% 2% 95% W3 8% 92% W4 100% 0% 20% Unprompted awareness 40% 60% Prompted awareness 80% 100% Unaware Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Q14d. Do you recall seeing any Australian Government online / internet advertising about water in the last week? Base: All respondents. 61 Recall of internet / online advertising messages Table 7 shows that only a few general messages and images were recalled by the target audiences who recalled seeing this form of advertising. Take caution when interpreting these results, as they have small sample sizes. Table 7: Recall of Australian Government internet/online advertising about water – counts of responses* Farmers W1 Featured a tap with a water drop W2 W3 General public Basin W4 W1 W2 1 W3 W4 General public Adelaide W1 W3 W4 1 A message showing general water saving tips 1 1 Featured an image of a big dam and green pastures 1 A message offering incentives to save water and make people aware of the water situation 1 Featured a pop-up on a news website about saving water 1 1 1 1 1 Featured a banner advertising water conservation 2 Featured animation of drops of water into a pool of water 1 Featured the Australian Government logo 1 A message about saving the Murray River 1 1 Featured pictures of water and trees Total W2 1 7 3 4 3 9 16 9 7 4 3 4 0 Q15a. Please describe any internet / online advertising you have seen in the last week? What did the ad say? What did it look or sound like? Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Q14b. Do you recall seeing any Australian Government newspaper advertising about water in the last week? Base: Respondents who recall seeing alternative Australian Government internet / online advertising for water or Australian Government water advertising: n=7 farmers Wave 1, n=3 Wave 2, n=4 Wave 3, n=3 Wave 4; n=9 General public in the Basin region Wave 1, n=16 Wave 2, n=9 Wave 3, n=7 Wave 3; n=4 General public in Adelaide Wave 1, n=3 Wave 2, n=4 Wave 3, n=0 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample size. Interpret results with caution. 62 Outdoor advertising recall Figure 17 shows that the majority of each target group across all four waves, were unaware of Australian Government outdoor advertising about water, or the ‘Water for the Future’ program (around three quarters of each target group). The general public in Adelaide at Wave 1 (10%) and Wave 4 (8%) had the highest recall (prompted only) of outdoor advertising. Farmers Figure 17: Prompted recall of outdoor advertising of the ‘Water for the Future’ program / Australian Government advertising about water W1 1% 2% W2 7% W3 1% 97% 93% 99% General public ADELAIDE General public BASIN W4 4% 96% W1 6% 94% W2 7% 93% W3 6% 94% W4 4% W1 96% 10% 90% W2 6% 95% W3 6% 94% W4 8% 0% 92% 20% Unprompted awareness 40% 60% 80% Prompted awareness Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Q14e. Do you recall seeing any Australian Government outdoor advertising about water in the last week? Base: All respondents. 63 100% Unaware Recall of outdoor / billboard advertising messages Table 8 shows that only a few general messages and images were recalled by the target audiences who recalled seeing this form of advertising. The most commonly recalled messages were general messages about water conservation, and the provision of examples of how best to save water in the household. Take caution when interpreting these results, as they have small sample sizes. Table 8: Recall of Australian Government outdoor advertising about water – counts of responses* Farmers W1 W2 W3 General public Basin W4 W1 Can recall the name only W2 W3 W4 General public Adelaide W1 W2 1 W3 W4 1 Messages General messages about water conservation / Examples of how to save water: taking shorter showers, turning off taps, etc. 1 A message about Australia being a dry country in drought so we should conserve water 1 Posters in opposition to the Murray-Darling Basin Plan 1 1 2 3 1 3 2 4 1 A message about water restrictions 1 General information about the River Murray 1 A billboard about sustainable living at the Armidale expo 1 2 1 Information about how much water we use every day and the target 4 A message about local dam capacity 2 Table continued on next page 64 2 1 2 1 1 1 Visual features Image: Tap with water coming out of it 1 A poster saying 'Save the Murray-Darling Basin' 1 1 1 Featured a flashing yellow sign that changes with amount of rainfall / Target usage and actual dam usage levels 100% in lots of areas 6 Featured one big drop of water 1 Featured a picture of a yellow lake low in water 1 Featured a big photograph of a kid washing his hand but the tap running was sand and not water 1 1 1 1 1 Featured the message “Be water wise” 1 1 Featured a website / web address 1 Featured the words: 'Save Water' 1 Featured the words: 'Storm Water Harvesting' 1 Total 7 8 5 6 21 23 18 16 6 3 3 4 Q15a. Please describe any outdoor / billboard advertising you have seen in the last week? What did the ad say? What did it look or sound like? Q14a. Where did you hear about the Australian Government’s ‘Water for the Future’ program? Q14b. Do you recall seeing any Australian Government newspaper advertising about water in the last week? Base: Respondents who recall seeing alternative Australian Government outdoor advertising for water or Australian Government water advertising: n=7 farmers Wave 1, n=8 Wave 2, n=5 Wave 3, n=6 Wave 3; n=21 General public in the Basin region Wave 1, n=23 Wave 2, n=18 Wave 3, n=16 Wave 4; n=6 General public in Adelaide at Wave 1, n=3 Wave 2, n=3 Wave 3, n=4 Wave 4.. Note: Multiple responses allowed; numbers are unweighted. * Small sample size. Interpret results with caution. 65 5.4. Engagement with the ‘Water for the Future’ program Opinion of the target audiences about personal relevance of the ‘Water for the Future’ program was divided (see Figure 18): Among farmers, the belief that the ‘Water for the Future’ program was relevant to them remained consistent over Waves 1 to 3 (37% at W1, 35% at W2 and 39% at W3). In Wave 4 there was a significant decline in the proportion of farmers who believed the program was very relevant to them (19% at W3 to 11% at W4). Among the general public in the Basin region, residents’ belief that the program was relevant to them remained consistent over the four waves (33% at W1, 36% at W2, 32% at W3 and 34% at W4). Among the general public in Adelaide, residents’ belief that the program was relevant to them remained consistent over the three waves (28% at W1, 32% at W2, 26% at W3, and 34% at W4). Figure 18: Perceived personal relevance of ‘Water for the Future’ program Q17. How relevant do you feel the Australian Government’s ‘Water for the Future’ program will be to you personally? Please give me a number between 1 and 10, where 1 means ‘not at all relevant’ and 10 means ‘extremely relevant’. Base: All respondents. 66 In terms of feeling informed about the ‘Water for the Future’ program, in general across each of the target audiences, respondents believed they could be better informed. Among farmers, feeling informed about the ‘Water for the Future’ program remained consistent in Wave 1 (9%) and Wave 2 (9%). In Wave 3 there was a significant decrease in the proportion of farmers who felt that they were not very well informed (24% at W2 to 14% at W3). In Wave 4 feeling informed about the ‘Water for the Future’ program remained consistent (6%) among farmers. Among the general public living in the Basin, feeling informed about the ‘Water for the Future’ program remained consistent in all four waves (4% at W1, 4% at W2, 6% at W3 and 2% at W4) Among the general public living in Adelaide, feeling informed about the program was also low in all four waves (7% at W1, 9% at W2, 2% at W3, and 2% at W4). See Figure 19. Figure 19: Informed about ‘Water for the Future’ program Q16. How well informed do you feel about the Australian Government’s ‘Water for the Future’ program? Please give me a number between 1 and 10, where 1 means ‘not at all well informed’ and 10 means ‘extremely well informed’. Base: All respondents. 67 All respondents were asked how likely they are to seek further information about the ‘Water for the Future’ program. Among farmers, the likelihood to seek further information about the ‘Water for the Future’ program was the highest of all target groups, with 42% at W1, 40% at W2, 43% at W3). At Wave 4, there was a significant decrease in the proportion of farmers who were ‘very likely’ to seek further information about the program (27% at W3, down to 17% at W4). Farmers who were aware of the ‘Water for the Future’ program were more likely than farmers who were not aware of it to suggest that they will seek further information about it. Among the general public living in the Basin, likelihood to seek further information about the ‘Water for the Future’ program was the lowest of all target groups in Wave 1 (28%). The likelihood to seek further information about the program was consistent in Wave 2 (30%), Wave 3 (27%) and Wave 4 (26%). Among the general public living in Adelaide, the likelihood to seek further information about the ‘Water for the Future’ program has fluctuated over the four waves. In Wave 1, a third of all the general public living in Adelaide were likely to seek further information about the program (30% at W1). In Wave 2, a significantly greater proportion of the general public in Adelaide indicated they were moderately likely to seek further information (15% at W1 up to 31% at W2). This was coupled with a significant decline in the proportion of the general public living in Adelaide who were ‘not very likely’ to seek further information (21% at W1 down to 7% at W2). In Wave 3, there was a significant decline in the proportion of the general public in Adelaide who were ‘very likely’ to seek further information (24% at W2 down to 9% at W3). However, in Wave 4 there was a return to similar results as seen in Wave 2, with 34% of the general public living in Adelaide likely to seek further information. Figure 20: Likelihood of seeking further information about ‘Water for the Future’ program Q18. How likely are you to seek further information about the Australian Government’s ‘Water for the Future’ program? Please give me a number between 1 and 10, where 1 means ‘not at all likely’ and 10 means ‘extremely likely’. Base: All respondents. 68 5.5. Awareness of the Guide to the Basin Plan All respondents were asked if they had heard of the Guide to the Murray-Darling Basin Plan that was released on the 8 October 2010. Overall, the majority of each target audience was aware of the release of the Guide to the Murray-Darling Basin Plan. The results remained consistent in the four waves, for all the target groups, with farmers being the most aware of the Guide to the Murray-Darling Basin Plan. See Figure 21. Figure 21: Awareness of the Guide to the Murray-Darling Basin Plan Farmers W1 87% W2 90% W3 General public BASIN 10% 1% 94% W4 General public ADELAIDE 13% 6% 88% W1 9% 3% 77% W2 22% 79% W3 21% 74% W4 26% 78% W1 36% 62% W3 35% 57% W4 20% Yes, I have heard of the Basin Plan 38% 40% 60% 80% No, I have not heard of the Basin Plan Q19. Have you heard of the Guide to the Murray-Darling Basin Plan that was released on 8 October? Base: All respondents. 69 4% 43% 62% 0% 1% 21% 64% W2 1% 100% Don't know All respondents were asked if they intend to or have participated in the consultation process for the Murray Darling-Basin Plan. The group most likely to participate in the consultation process were farmers. Despite high levels of awareness of the release of the Plan, less than 10% of each of the general public samples indicated their intention to participate in the consultation process in all four waves. Among the general public living in the Basin, there was a significant increase in those who do not intend to participate in the Basin Plan from 90% in Wave 2 to 94% in Wave 3. However, in Wave 4, this declined back to 90% who do not intend to participate in the Basin Plan, among the general public living in the Basin (see Figure 22). Figure 22: Intention / participation in consultation process for the Guide to the Murray-Darling Basin Plan Farmers W1 21% W2 26% W3 General public BASIN 26% 69% 6% 93% W2 7% 90% 5% W4 9% W1 3% W4 1% 3% 1% 90% 2% 95% 2% 91% 2% 5% 98% 8% 0% 5% 94% W2 4% W3 3% 71% W1 W3 3% 72% 29% W4 General public ADELAIDE 76% 92% 20% 40% 60% 80% Yes, I intend to participate (/I have participated) in the Basin Plan consultation No, I do not intend to participate in the Basin Plan consultation Don't know Q20. Do you intend to or have you participated in the consultation process for the Murray-Darling Basin Plan? Base: All respondents. 70 100% 5.6. Concern about Australia’s water situation Over the next ten years, concern about drought, and the water situation in Australia was higher than concern about climate change across each of the target audiences. As shown in the figure below, farmers were the most concerned about the drought (75% at W1, 77% at W2, 79% at W3, and 77% at W4), and the water situation (73% at W1, 74% at W2, 77% at W3, and 76% at W4) over the next ten years. Climate change was of least concern to farmers (39% at W1, 40% at W2, 34% at W3, and 39% at W4) over the next ten years. Figure 23: Concern about climate change, drought and water situation – FARMERS Q7: On a scale from 1 to 10, where 1 means ‘not at all concerned’ and 10 means ‘very concerned’, how concerned are you about climate change, drought, and the water situation over the next ten years? Base: All Farmer respondents: n =202 Wave 1, n=202 Wave 2, n=200 Wave 3, n=203 Wave 4. 71 Similar to farmers, the general public living in the Basin were the least concerned about climate change (49% at W1, 51% at W2, 55% at W3 and 53% at W4), when compared to the drought (68% at W1, 68% at W2, 68% at W3 and 69% at W4), and the water situation in Australia over the next ten years (76% at W1, 78% at W2, 77% at W3 and 77% at W4). Figure 24: Concern about climate change, drought and water situation – General public BASIN Q7: On a scale from 1 to 10, where 1 means ‘not at all concerned’ and 10 means ‘very concerned’, how concerned are you about climate change, drought, and the water situation over the next ten years? Base: All General public Basin respondents: n=342 Wave 1, n=345 Wave 2, n=348 Wave 3, n=353 Wave 4. 72 As with farmers and the general public in the Basin, the general public in Adelaide were the least concerned about climate change (51% at W1, 56% at W2, 59% at W3 and 55% at W4), when compared to the drought (66% at W1, 78% at W2, 66% at W3 and 58% at W4), and the water situation in Australia over the next ten years (80% at W1, 85% at W2, 81% at W3 and 72% at W4). Figure 25: Concern about the climate change, drought and water situation – General public ADELAIDE Q7: On a scale from 1 to 10, where 1 means ‘not at all concerned’ and 10 means ‘very concerned’, how concerned are you about climate change, drought, and the water situation over the next ten years? Base: All General public Adelaide respondents: n=61 Wave 1, n=55 Wave 2, n=53 Wave 3, n=53 Wave 4. 73 Change in water concerns Around a quarter of farmers (26% at W1, 23% at W2, 23% at W3 and 22% at W4) and the general public living in the Basin (25% at W1, 23% at W2, 20% at W3 and 20% at W4), indicated they are more concerned about water now compared to six months ago. In Wave 4, there was a significant decrease in the proportion of the general public in the Basin who had the same concern now as they did six months ago (46% at W3 down to 38% at W4). Thirty percent of general public in Adelaide at Wave 1, and 42% at Wave 2 indicated greater concern compared with six months ago. Concern among the general public in Adelaide in Wave 3 (26% concerned) returned to similar results seen in Wave 2. A greater proportion of people in Adelaide from W1 (18%) to W2 (27%; not significantly different) indicated they were less concerned about water compared to six months ago, and this translated to a significantly decrease in the proportion of people in Adelaide indicating they have the same level of concern (52% at W1, and 31% at W2). See Figure 26. Reasons for changes in concern are presented in the tables below. Figure 26: Change in level of concern about water over past 6 months 26% 40% 23% 38% W3 23% 37% W4 22% General public BASIN W2 W1 General public ADELAIDE Farmers W1 W1 23% W3 20% W4 20% 39% 42% 32% 1% 44% 31% 1% 46% 33% 38% 42% 52% 42% W3 W4 25% 60% 20% More concerned 40% Same 21% 60% Less concerned Q8a: Are you more or less concerned about water now than you were say six months ago? Base: All respondents. 74 27% 49% 19% 0% 18% 31% 26% 1% 36% 30% W2 3% 39% 42% 25% W2 34% 80% 100% Not sure Of those who indicated they were more concerned about water now compared to six months ago, the most common (unprompted) reasons provided for this concern by farmers and the general public living in the Basin area (across both waves) included concerns about the Murray-Darling Basin Plan, and water allocation cuts (i.e. Sustainable Diversion Limits), and uncertainty Australian farmers face in terms of the possibility of prolonged drought. There was also substantial mention of population growth in Australia in general, and specifically in the Basin region, meaning heavier reliance on water and river flows, and a lack of infrastructure (e.g. water storage / management) to cope with increasing resource demand. Table 9: Key reasons for being more concerned – FARMERS – counts of responses* Farmers W1 W2 W3 W4 Concerns about the Murray-Darling Basin Plan / cuts to irrigation / water allocations / Sustainable Diversion Limits. Concern over bigger farms surviving and smaller farms being compromised 26 13 20 10 Facing the possibility of prolonged drought, and insufficient water management / lack of storage. Not sustainable and inefficient. Government policy and projects have not been sustainable / inefficient 10 11 4 6 More concerned about the people who rely on irrigation as a dry land farmer / insufficient water for food production / stock grazing / Water is important for people in the Basin area, farmers, and Australia / livelihood 5 9 4 2 Concerned about the heavy rains, flooding and the damage it has done, e.g. washed away creeks, crops, boundary fences 2 Population in Australia, and the Basin region has increased vastly over the past 50 years – more reliance on water 2 People “hogging” and “wasting” water 2 The lack of consultation with communities in the Murray-Darling Basin plan 2 The drought has increased awareness of the water situation 3 2 2 2 3 2 Concerns over water quality in the river / Basin area 1 2 1 Concerned that the Department of Natural Resources may put a meter on bores to charge for water 1 The dire situation with the lower lakes 1 The mining companies are tapping into water pipes 3 More media attention / read and learned more 2 Concern small towns in the Basin will collapse 1 Unpredictable weather 1 1 Concerned about drought and fire danger 1 4 Q8b: Why are you more concerned about water now? Base: Farmer respondents more concerned=52 Wave 1, n=47 Wave 2, n=50 Wave 3, n=43 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample sizes across some cells. Interpret results with caution. 75 5 2 4 Table 10: Key reasons for being more concerned – General public BASIN – counts of responses* General public BASIN W1 W2 W3 W4 Still in drought / not enough rainfall / concerned about future water resourcing / risk of continued drought / future generations may not have enough water 16 14 17 16 The Murray-Darling Basin Plan, Sustainable Diversion Limits / proposed cuts to irrigation / water allocations / reducing crop and food production / farmers aren’t getting enough water / towns suffering 15 15 9 10 Government decisions re water management have been bad / unfair, and short-term 9 10 7 8 Because of the growing population with the people coming from overseas, and the irrigation system and so on which is affecting the farmers and benefitting some of the others 9 3 3 2 Concerns for long-term water management. Need to conserve resource / Government needs to implement effective policy, e.g. maintain water restrictions 7 3 6 10 Recent documentary / media attention 7 4 Water and grocery prices going up, bills getting too high / may have to buy water 6 6 2 2 People taking the rain for granted, wasting water / growing unsuitable crops for Australia’s climate / ineffective water storage / management by farmers 5 5 5 6 I live on the river Murray / relevant to my direct situation 5 12 Water storage needed, e.g. dams 3 Climate change / weather patterns and rainfall is unpredictable 3 Less water in the river, lower quality 3 Lack of consultation with Basin communities 1 1 3 Bushfires affected personal relevance of environment and drought 1 Have always been concerned 2 1 Q8b: Why are you more concerned about water now? Base: General public respondents from Basin region, more concerned=83 Wave 1, n=79 Wave 2, n=70 Wave 3, n=70 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample sizes across some cells. Interpret results with caution. 76 Residents living in Adelaide commonly mentioned more media attention as a reason for having a higher level of concern about water compared to six months ago. There were mentions of higher concern for water conservation in the home also. Table 11: Key reasons for being more concerned – General public ADELAIDE – counts of responses* W1 W2 W3 W4 More awareness of water issues due to drought, water restrictions, and media attention 5 10 3 2 Greater concern about water conservation in the home in general 4 How much water will be available in the future? Concerns about sustainability of the environment and population 3 4 5 The Murray River is low in some areas / main source of water to SA 3 2 1 Not enough water to go around / demand is going up and no practical solution / poor water management in rural areas and SA suffers 2 4 2 Government does not seem to care or act effectively 1 2 Concern about economic and farming issues 1 General public ADELAIDE 1 The Basin Plan 1 Costs of water have gone up 1 5 1 Q8b: Why are you more concerned about water now? Base: General public respondents from Adelaide, more concerned=18 Wave 1, n=23 Wave 2, n=14 Wave 3, n=10 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample sizes across some cells. Interpret results with caution. 77 Overwhelmingly, across all target groups the key reason for those who are less concerned about Australia’s water situation compared with six months ago, was the recent abundances of rain, and reports of overflowing water catchments, flooding of some areas of the Basin, and the restoration of the River’s watering cycle. Table 12: Key reasons for being less concerned – All respondents – counts of responses* Farmers General public Basin General public Adelaide Reason W1 W2 W3 W4 W1 W2 W3 W4 W1 W2 W3 W4 More rain lately / overflowing dams and tanks / floods / more water stored now / have had a good season / more water allocations 60 68 73 64 108 105 108 139 10 14 12 10 2 2 1 2 3 2 Restrictions are not as tough now. Going to keep water restrictions, so water should be pretty safe for a while. Because nature will provide. Nature provides for itself / I think it is a cyclic event, like the one flood in 100 years, could be a cycle in 100 or 200 years Government is working towards a solution / research 1 1 1 1 1 1 Installed big water tanks to catch rainwater – more sustainable Desalination plant is now in place 1 1 1 1 1 Q8c: Why are you less concerned about water now? Base: n=61 Farmers Wave 1 and n=69 Wave 2, n=73 Wave 3, n=67 Wave 4; n=111 General public respondents from Basin region Wave 1, n=107, Wave 2, n=109 Wave 3, n=144 Wave 4; n=11 General public respondents from Adelaide Wave 1, n=15 Wave 2, n=13 Wave 3, n=11 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample sizes across some cells. Interpret results with caution. 78 5.7. Current water conservation practices Farmers were asked what if anything, do they do to conserve water. The most common conservation practice among farmers in all four waves was the use of rainwater tanks (46% at W1, 53% at W2, 58% at W3 and 62% at W4). At Wave 2, there was a significant increase in the proportion of farmers who use a dual flush toilet (15%) compared to Wave 1 (8%); and a significantly greater proportion of farmers at Wave 2 using low water car washing (3% at W2 to 0% at W1). There were two practices which significantly decreased at Wave 2. These were improved irrigation methods (30% at W1, 19% at W2), and modern farming practices (28% at W1, 19% at W2). At Wave 3, there was a significant increase in low water use gardens (14% at W2 to 25% at W3); turning off taps when brushing teeth (9% at W2 to 16% at W3); and eco-laundry washing (9% at W2 to 16% at W3). In Wave 4, there was a significant decrease in the use of water recycling/grey water/storm water systems (25% at W3 down to 14% at W4) among farmers. See Figure 27. Figure 27: Current water conservation practices – FARMERS 46% Rainwater tanks 19% 18% 23% Improved irrigation Water recycling / grey water/ storm water systems Modern farming practices / best practice Other water conservation method Short showers Reusing water from the washing machine, shower and sinks Low flow taps and shower heads Low water use gardens Restricted watering of outdoor areas Turning off taps when brushing teeth Eco-laundry washing Use a dual flush toilet Low water car washing Sold water entitlement/right Nothing 0% 3% 4% 2% 0% 0% 0% 0% 4% 3% 3% 4% 0% 30% 53% 58% 62% 29% 33% 25% 14% 28% 19% 27% 18% 24% 19% 13% 12% 23% 26% 32% 36% 16% 15% 22% 29% 15% 12% 17% 19% 14% 14% 25% 17% 10% 18% 15% 22% 9% 9% 16% 23% 9% 9% 16% 12% 8% 15% 8% 12% 10% 20% Farmers W1 Farmers W3 30% 40% 50% 60% 70% Farmers W2 Farmers W4 Q8d. What, if anything, do you do to conserve water? Base: All Farmer respondents: n=202 Wave 1, n=202 Wave 2, n=200 Wave 3, n=203 Wave 4. Multiple responses allowed 79 At Wave 1, 2, 3 and 4, farmers mentioned the use of dams and upgrading water storage on properties for capturing rainwater, and using bore water for livestock instead of River water. Many also mentioned general conscientiousness of water use, e.g. fixing leaks. See Table 13. Table 13: Other water conservation practices currently undertaken by FARMERS – counts of responses* Farmers W1 W2 W3 W4 Damming off water / upgrading of outdoor water storage / use of bore water 24 20 23 16 General conscious of using minimal water / conservative use of pumped water / fixing leaks 21 10 11 13 Economical dishwasher / no dishwasher 4 2 3 Conversion of open channels to pipelines and closed troughs 3 Attend water conservation workshops 1 Monitoring water amount for animals 1 Have not sewn crops this season / de-stocked 1 1 Minimise dam evaporation 1 1 1 1 Septic system seeps into orchard 1 Solar water service / solar panels 1 Use timers on taps 1 1 1 A weather station 1 Reduced water pressure 1 Improving farm infrastructure Q8d. What, if anything, do you do to conserve water? Other – please specify? Base: Farmer respondents=59 at Wave 1, n=4 Wave 2, n=48 Wave 3, n=39 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample sizes across some cells. Interpret results with caution. 80 1 The general public living in the Basin mentioned short showers as the most common water conservation practice in all four waves (43% at W1, 41% at W2, 42% at W3, 55% at W4), with a significant increase from Wave 3 (42%) to Wave 4 (55%). There was a significant decrease in the proportion of the general public living in the Basin who recycled grey water (28% at W1, to 14% at W2) and a decrease in use of modern farming practices (5% at W2 to 1% at W3). In Wave 4, there was a significant increase in several conservation practices, including restricted watering of outdoor areas (26% at W3 to 36% at W4); low flow taps and shower heads (23% at W3 to 29% at W4); reusing water from washing machine/shower and sinks (23% at W3 to 30% at W4); turning off taps when brushing teeth (14% at W3 to 27% at W4); and use of dual flush toilet (13% at W3 to 24% at W4). See Figure 28. Figure 28: Current water conservation practices – General public BASIN 43% 41% 42% Short showers Rainwater tanks 14% 14% 12% Water recycling / grey water/ storm water systems Restricted watering of outdoor areas Low flow taps and shower heads Reusing water from the washing machine, shower and sinks 9% 7% 7% 10% 13% 14% 10% 11% 13% 10% 12% 12% 15% 9% 8% 11% 10% 8% 5% Other water conservation method Turning off taps when brushing teeth Use a dual flush toilet Eco-laundry washing Low water car washing Improved irrigation Sold water entitlement/right Nothing 45% 27% 24% 1% 1% 3% 4% 2% 2% 0% 0% 0% 0% 4% 6% 6% 4% 0% 10% 20% 30% 40% 50% General public BASIN W1 General public BASIN W2 General public BASIN W3 General public BASIN W4 Q8d. What, if anything, do you do to conserve water? Base: All general public Basin respondents: n=342 Wave 1, n=345 Wave 2, n=348 Wave 3, n=353 Wave 4. Multiple responses allowed. 81 55% 25% 22% 30% 28% 22% 20% 26% 36% 22% 26% 23% 29% 19% 21% 23% 30% 15% Low water use gardens Modern farming practices / best practice 36% 32% 38% 28% 60% At Wave 1, 2, 3 and 4, the general public living in the Basin reported ‘other’ general practices to save water, e.g. not leaving taps running, fixing leaky taps and pipes; and the use of water-efficient dishwashers. Table 14: Other water conservation practices currently undertaken by the general public in the Basin region – counts of responses* General public BASIN W1 W2 W3 W4 Do as much as possible in general and avoid overuse, e.g. don’t leave taps on / water running, fixing taps and pipe leaks / follow water restrictions 20 16 37 18 No dishwasher / water saving hand-washing of dishes / restricted dish washing 15 8 19 7 Use of dam water / increased size of dam / private lake / reservoir / channel water 9 2 9 3 Use of bore water 4 4 10 6 Fill a bottle of water in the fridge 2 1 Buying filtered water 2 1 Separate tanks for fowls / livestock 1 Conservative with power, solar panels 1 1 Educating children about water conservation methods 1 2 Evaporative cooler in place that goes all to vegetation 1 Q8d. What, if anything, do you do to conserve water? Other – please specify? Base: General public in the Basin=56 at Wave 1, n=6 at Wave 2, n=53 Wave 3, n=40 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample sizes across some cells. Interpret results with caution. 82 The general public living in Adelaide mentioned low water use gardens (39%) as their primary water conservation method at Wave 1 only (39%; 47% at Wave 2). The proportion of the general public in Adelaide using low water use gardens significantly changed in the four waves (47% at W2, to 17% at W3, up to 36% at W4). The primary practice at Wave 2 and Wave 3 was taking short showers (30% at W1; to 53% at W2 and 38% at Wave 3, with a significant increase between W1 and W2). See Figure 28. Figure 29: Current water conservation practices – General public ADELAIDE 39% Low water use gardens 17% Rainwater tanks 28% 30% Short showers 16% 16% Water recycling / grey water/ storm water systems 21% 9% 16% 13% 11% 13% Reusing water from the washing machine, shower and sinks Restricted watering of outdoor areas Eco-laundry washing Other water conservation method Use a dual flush toilet Modern farming practices / best practice Low water car washing Turning off taps when brushing teeth Improved irrigation Sold water entitlement/right Nothing 43% 38% Low flow taps and shower heads 13% 53% 43% 31% 34% 28% 27% 23% 27% 28% 40% 18% 8% 11% 13% 7% 4% 0% 10% 20% 13% 19% 10% 0% 2% 2% 8% 4% 4% 11% 7% 5% 13% 19% 3% 0% 2% 2% 2% 0% 0% 0% 5% 6% 2% 8% 0% 10% 20% 30% 40% 50% General public ADELAIDE W1 General public ADELAIDE W2 General public ADELAIDE W3 General public ADELAIDE W4 Q8d. What, if anything, do you do to conserve water? Base: All general public Adelaide respondents: n=61 Wave 1, n=55 Wave 2, n=53 Wave 3, n=53 Wave 4. Multiple responses allowed. 83 47% 36% 34% 36% 60% ‘Other’ water conservation practices reported by general public in Adelaide included cutting down on water use in general, and keeping plumbing in working order. See Table 15. Table 15: Other water conservation practices currently undertaken by the general public in Adelaide – counts of responses* General public ADELAIDE W1 W3 W4 2 Cut down on water in general 3 1 Fixing leaky taps 2 4 Use of bore water 2 1 3 Using minimal water for washing up / dishwater 1 3 3 Q8d. What, if anything, do you do to conserve water? Other – please specify? Base: General public in Adelaide=8 at Wave 1, n=0 at Wave 2, n=8 Wave 3, n=2 Wave 4. Note: Multiple responses allowed; numbers are unweighted. * Small sample size. Interpret results with caution. 84 W2 Australian Government assistance for water saving measures Figure 30 shows that the majority of respondents across all target groups, across both waves, have not received any Australian Government rebate or assistance to install water saving measures. Farmers were the group that took the most advantage of rebates and/or funding. There was a statistically significant increase in the proportion of farmers who received assistance for a rainwater tank in Wave 3 (10%), compared to Wave 2 (5%). General public ADELAIDE General public BASIN Farmers Figure 30: Receipt of Australian Government rebate W1 5% 7% W2 5% 4% 1% 4% W3 8% 84% 86% 10% 4%1% 8% 2% 79% 1% W4 5% 5% 12% W1 5% 1% 5% 88% 2% W2 4% 1%5% 90% 2% W3 6% 6% 87% 1% W4 6%1% 5% 88% 1% W1 2% 8% W2 79% 85% 7% 2% 9% W3 6%2% 9% W4 9% 2% 0% 3% 5% 82% 85% 13% 20% 2% 72% 40% 60% 6% 80% Yes, received assistance for rainwater tanks Yes, received assistance for irrigation Yes, received assistance for greywater system Yes, received assistance for 'other' measure No, did not receive any assistance Don't know Q8e. Have you received any Australian Government rebates or funding to install water saving measures? Q8f. What water saving measures have you installed using Australian Government rebates or funding? Base: All respondents. Multiple responses allowed. 85 100% 5.8. Attitudes to water conservation and drought Respondents were asked at each wave a series of questions about their perceptions of the drought, and their attitudes towards water conservation practices, and views about the role of Government in controlling water conservation nationally. Farmers had the lowest level of agreement that Australia faces major water shortages (70% at W1, 65% at W2, 67% at W3, and 70% at W4), in comparison to the general public living in the Basin (76% at W1, 77% at W2, 78% at W3, and 79% at W4) and the general public living in Adelaide (79% at W1, 86% at W2, 79% at W3, and 81% at W4). Figure 31: Australia faces major water shortages 100% 90% 80% 70% 2% 10% 11% 7% 2% 13% 14% 6% 60% 50% 33% 4% 9% 10% 9% 1% 7% 10% 12% 3% 6% 9% 6% 3% 5% 8% 7% 1% 4% 10% 6% 2% 4% 10% 5% 3% 8% 8% 2% 27% 28% 27% 27% 23% 5% 2% 4% 4% 4% 11% 6% 24% 26% 17% 22% 48% 49% 49% 51% 52% 56% 62% 50% W3 W4 W1 W2 W3 W4 W1 W2 2% 2% 11% 4% 23% 27% 40% 30% 20% 37% 38% W1 W2 53% 58% W3 W4 10% 0% Farmers Strongly agree Slightly disagree General public BASIN Slightly agree Strongly disagree General public ADELAIDE Neither agree nor disagree Don't know Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: Australia faces major water shortages. Base: All respondents. 86 Similar to the high level of agreement that Australia faces major water shortages shown in Figure 31 above, Figure 32 shows that there were also high levels of agreement that the drought has changed views of water: Farmers had a the lowest level of agreement that the drought has changed their views on water (65% at W1, 74% at W2, 73% at W3 and 65% at W4), in comparison to the general public living in the Basin (82% at W1, 79% at W2; 75% at W3 and 80% at W4) and the general public living in Adelaide (77% at W1, 87% at W2, 82% at W3 and 81% at W4). In Wave 2, there was a significantly higher proportion of farmers (45% at W1, to 60% at W2), and a higher proportion of the general public in Adelaide (66% at W1, to 76% at W2) who strongly agree that the drought has changed their view on water. In comparison, there was a significant decline in the proportion of the general public living in the Basin who strongly agree that the drought has changed their views on water (63% at W1, to 55% at W2). Figure 32: The drought has changed the way I view water 100% 14% 1% 14% 13% 80% 12% 5% 6% 8% 6% 70% 9% 14% 16% 90% 60% 50% 18% 10% 6% 5% 8% 5% 19% 8% 9% 4% 1% 8% 12% 5% 24% 19% 55% 56% W2 W3 8% 10% 2% 17% 3% 10% 63% 66% W4 W1 10% 11% 40% 20% 9% 9% 11% 25% 19% 57% 62% W3 W4 8% 15% 20% 30% 5% 4% 4% 11% 60% 57% W2 W3 45% 63% 50% 76% 10% 0% W1 Farmers W4 W1 General public BASIN W2 General public ADELAIDE Strongly agree Slightly agree Neither agree nor disagree Slightly disagree Strongly disagree Don't know Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: The drought has changed the way I view water. Base: All respondents. 87 Attitudes towards water conservation practices In all four waves there was strong disagreement that individuals cannot make a difference to the amount of water saved. Among farmers, the level of disagreement that individuals cannot make a difference to the amount of water saved remained consistent (78% at W1, 80% at W2, 87% at W3, and 80% at W4). Among the general public living in the Basin, the levels of disagreement that individuals cannot make a difference to the amount of water saved (83% at W1, 86% at W2, 82% at W3, and 88% at W4) remained consistent. However, a significantly lower proportion of the general public in the Basin at Wave 3 disagreed (slightly) (18%), compared with Wave 2 (24%). Among the general public living in Adelaide the level of disagreement that individuals cannot make a difference to the amount of water saved also remained consistent (85% at W1, 84% at W2, 86% at W3, and 89% at W4). See Figure 33. Figure 33: Individuals can’t really make much difference to the amount of water that is saved 100% 1% 1% 62% 62% 1% 0% 2% 72% 62% 16% 1% 7% 4% 23% 3% 3% 7% 15% 2% 7% 2% 9% 4% 8% 4% W4 W1 W2 W3 W4 5% 90% 80% 70% 64% 59% 66% 62% 64% 60% 58% 68% 69% 50% 40% 30% 16% 18% 20% 4% 11% 6% 4% 8% 7% W1 W2 10% 0% 21% 2% 5% 6% 17% 2% 7% 7% 24% 3% 9% 8% 1% 9% 3% 18% 2% 10% 5% W3 W4 W1 W2 W3 23% Farmers General public BASIN 28% 21% General public ADELAIDE Strongly agree Slightly agree Neither agree nor disagree Slightly disagree Strongly disagree Don't know Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: Individuals can’t really make much difference to the amount of water that is saved. Base: All respondents. 88 Similarly, Figure 34 shows that the majority of respondents believe people can do more in terms of conserving water. Overall, each target group believed at each wave that people are not conserving enough water already, and could be conserving more. Figure 34: People are conserving enough water already 100% 1% 1% 2% 2% 1% 4% 1% 1% 37% 34% 33% 35% 38% 90% 80% 32% 42% 70% 46% 20% 18% 7% 7% 22% 16% 6% 32% 6% 21% 16% 8% 11% 10% 10% 10% W1 W2 W3 W4 W1 Farmers 31% 42% 30% 32% 42% 8% 6% 5% 20% 18% 19% 6% 8% 6% W2 W3 W4 General public BASIN 32% 28% 11% 19% 17% 30% 8% 21% 10% 0% 27% 31% 35% 40% 30% 2% 25% 60% 50% 2% 2% 8% 16% 16% 15% 13% 2% 6% 4% W2 W3 W4 W1 26% 19% General public ADELAIDE Strongly agree Slightly agree Neither agree nor disagree Slightly disagree Strongly disagree Don't know Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: People are conserving enough water already. Base: All respondents. 89 Australian Government intervention Views were divided within and between target audiences regarding the issue of irrigation and water use. Among farmers, just over a third agreed that irrigators should use less water than they do (38% at W1, 34% at W2, 37% at W3, and 33% at W4). At Wave 3, there was a significant lower proportion of farmers who slightly disagreed that irrigators should use less water than they do (23% at W2 and 13% at W3). Among the general public living in the Basin, the proportion who agreed that irrigators should use less water was higher than for farmers (42% at W1, 39% at W2, 45% at W3, and 45% at W4). The general public living in Adelaide, had the highest agreement that irrigators should use less water than they do (48% at W1, 53% at W2, 42% at W3, 51% at W4). Among the general public in Adelaide, there was a significant change in the proportion who neither agreed nor disagreed that irrigators should use less water than they do (13% at W2, to 30% at W3, down to 9% at W4). Figure 35: Irrigators should use less water than they do Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: Irrigators should use less water than they do. Base: All respondents. 90 In terms of Australian Government intervention and control of the amount of water that irrigators can use, at Wave 1, similar proportions of farmers disagreed with this premise (46%) compared with farmers who agreed (44%); however, of those who disagreed, the majority felt strongly about this (35%). The proportion of farmers in agreement with this statement declined further in Wave 2, which found a significant decrease in the proportion of farmers in slight agreement with the statement (31% at W1, to 19% at W2). At Wave 3 and Wave 4 farmers’ views had not significantly changed. Farmers’ results were in contrast to those of the general public (both in the Basin region, and in Adelaide for both waves). Among the general public in the Basin region, there was significant increase in the proportion who strongly agreed with the Australian Government control (21% at W2, to 29% at W3). In the same period there was also a significant decline in the proportion who slightly disagreed (17% at W2 to 9% at W3). Among the general public in Adelaide, there was a significant decrease in the proportion who strongly agreed with the Australian Government control (55% at W2, to 28% at W3). See Figure 36. Figure 36: The Australian Government should control the amount of water that irrigators can use 100% 2% 2% 1% 35% 39% 39% 5% 4% 90% 80% 43% 70% 60% 50% 11% 16% 8% 30% 11% 31% 19% 20% 10% 11% 7% 11% 9% 40% 27% 14% 15% 11% W1 W2 W3 W4 Farmers 5% 7% 22% 18% 16% 13% 17% 9% 9% 13% 8% 31% 29% 8% 10% 23% 2% 9% 2% 4% 11% 5% 15% 4% 6% 6% 11% 15% 18% 34% 36% 30% 30% 48% 22% 13% 0% 3% 11% 7% 24% 1% 23% 21% W1 W2 29% 28% W3 W4 General public BASIN 55% 40% 28% W1 W2 W3 W4 General public ADELAIDE Strongly agree Slightly agree Neither agree nor disagree Slightly disagree Strongly disagree Don't know Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: The Australian Government should control the amount of water that irrigators can use. Base: All respondents. 91 Interestingly, there were high proportions of respondents across all target groups in agreement that the Australian Government has the role of preparing Australia for a future with less water, across all waves. Agreement that the Government has the role of preparing Australia for a future with less water was consistent in all four waves for both farmers and the general public living in Adelaide. Among the general public in the Basin region, there was significant increase in the proportion who strongly agreed that the Australian Government has the role of preparing Australia for a future with less water (43% at W2, to 53% at W3). See Figure 37. Figure 37: The Australian Government has the role of preparing Australia for a future with less water 100% 90% 80% 70% 1% 1% 3% 3% 19% 20% 17% 18% 9% 9% 60% 50% 10% 6% 5% 4% 9% 4% 1% 10% 5% 5% 29% 28% 29% 1% 5% 6% 5% 2% 7% 4% 6% 29% 24% 3% 9% 9% 2% 34% 3% 10% 7% 5% 7% 5% 5% 6% 4% 4% 24% 34% 23% 21% 30% 25% 40% 70% 30% 20% 2% 2% 6% 34% 38% 43% W1 W2 W3 50% 36% 43% 53% 57% 52% 58% 53% W3 W4 W1 W2 W3 10% 0% Farmers W4 W1 W2 General public BASIN W4 General public ADELAIDE Strongly agree Slightly agree Neither agree nor disagree Slightly disagree Strongly disagree Don't know Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: The Australian Government has the role of preparing Australia for a future with less water. Base: All respondents. 92 In addition to the results above, at Wave 1, 56% of farmers agreed that the Australian Government is not currently doing enough about the water situation. This increased to 65% in Wave 2, with the proportion of farmers strongly agreeing with the statement increasing significantly (30% at W1, to 40% at W2). In Wave 3, this slightly declined to 59%, with the proportion of farmers slightly agreeing with the statement declining significantly (25% at W2 to 15% at W3). Results for the general public in the Basin remained relatively stable in Wave 3. Among the general public in Adelaide, agreement that the Australian Government isn’t doing enough about the water situation returned to similar results seen in Wave 1, with as significant decline in those who strongly agree (44% at W1, 64% at W2 and 40% at W3). The results remained stable in Wave 4. Figure 38: The Australian Government isn’t doing enough about the water situation 100% 90% 3% 11% 80% 16% 70% 60% 3% 6% 16% 13% 13% 15% 14% 9% 14% 10% 25% 50% 40% 3% 9% 15% 26% 4% 9% 4% 8% 3% 8% 4% 6% 3% 11% 2% 2% 15% 15% 16% 19% 14% 2% 4% 4% 5% 22% 11% 10% 11% 5% 13% 9% 16% 25% 26% 8% 25% 9% 26% 25% 10% 9% 4% 28% 64% 30% 20% 30% 2% 11% 30% 40% 44% 40% 37% 37% 40% 44% 33% W2 W3 W4 W1 W2 W3 W4 W1 40% 45% W3 W4 0% W1 Farmers Strongly agree General public BASIN Slightly agree W2 General public ADELAIDE Neither agree nor disagree Slightly disagree Strongly disagree Don't know Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: The Australian Government isn’t doing enough about the water situation. Base: All respondents. 93 6. Sample Profile 6.1. Type of farmer by state Table 16: Type of farmer (% of total per wave) NSW VIC QLD SA Dryland farmers 20% (n=40) 14% (n=29) 20% (n=41) 12% (n=24) Irrigation farmers 3% (n=6) 7% (n=15) 2% (n=4) 7% (n=15) Both dryland and irrigation farmers 3% (n=5) 4% (n=7) 3% (n=6) 5% (n=10) Total Wave 1 25% (n=51) 25% (n=51) 25% (n=51) 24% (n=49) Dryland farmers 15% (n=30) 16% (n=32) 21% (n=43) 12% (n=24) Irrigation farmers 5% (n=11) 7% (n=14) 2% (n=5) 10% (n=21) Both dryland and irrigation farmers 5% (n=11) 2% (n=3) 3% (n=5) 3% (n=5) Total Wave 2 26% (n=52) 24% (n=49) 25% (n=51) 25% (n=50) Dryland farmers 19% (n=37) 12% (n=24) 19% (n=37) 13% (n=26) Irrigation farmers 5% (n=10) 8% (n=15) 5% (n=10) 7% (n=13) Both dryland and irrigation farmers 2% (n=3) 6% (n=11) 2% (n=3) 6% (n=11) Total Wave 3 25% (n=50) 25% (n=50) 25% (n=50) 25% (n=50) Dryland farmers 18% (n=37) 12% (n25) 21% (n=42) 12% (n=25) Irrigation farmers 2% (n=4) 8% (n=17) 3% (n=5) 6% (n=13) Both dryland and irrigation farmers 4% (n=9) 4% (n=8) 3% (n=6) 6% (n=12) 25% (n=50) 25% (n=50) 26% (n=53) 125% (n=50) Wave 1 Wave 2 Wave 3 Wave 4 Total Wave 3 3b. Would you consider yourself to be a ‘dry land’ or ‘irrigation’ farmer? Base: All respondents who earn a living from the land: n=202 Wave 1, n=202 Wave 2, n=200 Wave 3. Note: Numbers and figures are unweighted. Proportions may not add to 100% exactly, due to rounding. 94 Table 17: Proportion of farmers with a water entitlement, by farmer type Wave 1 (N=202) Water entitlement Wave 2 (N=202) Wave 3 (N=202) Wave 4 (n=203) Dryland farmer 30% (n=40) 14% (n=18) 22% (n=27) 12% (n=16) Irrigation farmer 90% (n=36) 90% (n=44) 94% (n=45) 85% (n=33) Both dryland and irrigation 82% (n=23) 83% (n=20) 89% (n=25) 91% (n=32) Q3c. Do you have a water entitlement or water right? Base: All respondents who earn a living from the land: n=202 Wave 1, n=202 Wave 2, n=200 Wave 3, n=203 Wave 4. Note: Numbers and figures are unweighted. 6.2. Location of general public samples Table 18: Location of general public samples NSW VIC QLD SA ACT 28% (n=99) 29% (n=101) 14% (n=50) 12% (n=41) 13% (n=51) Wave 1 Murray-Darling Basin general public Adelaide general public 17% (n=61) Total Wave 1 28% (n=99) 29% (n=101) 14% (n=50) 29% (n=102) 13% (n=51) Murray-Darling Basin general public 29% (n=100) 29% (n=100) 14% (n=50) 13% (n=45) 13% (n=50) Wave 2 Adelaide general public 16% (n=55) Total Wave 2 29% (n=100) 29% (n=100) 14% (n=50) 29% (n=100) 13% (n=50) Murray-Darling Basin general public 25% (n=100) 25% (n=101) 13% (n=51) 12% (n=47) 12% (n=49) Wave 3 Adelaide general public 13% (n=53) Total Wave 3 25% (n=100) 25% (n=101) 13% (n=51) 25% (n=100) 12% (n=49) Murray-Darling Basin general public 25% (n=103 25% (n=100) 13% (n=53) 12% (n=48) 12% (n=49) Wave 4 Adelaide general public Total Wave 4 13% (n=53) 25% (n=xx) 25% (n=xx) 13% (n=xx) Q1. Can you tell me your postcode? Base: All general public respondents: n=403 Wave 1, n=400 Wave 2, n=401 Wave 3. Note: Numbers and figures are unweighted. 95 25% (n=xx) 12% (n=xx) 6.3. Gender Table 19: Sample Profile – Gender Wave 1 Wave 2 Wave 3 Wave 4 Male Female Male Female Male Female Male Female Farmers 43% (n=86) 57% (n=116) 44% (n=88) 56% (n=114) 36% (n=71) 64% (n=129) 39% (n=79) 61% (n=124) General public BASIN 49% (n=167) 51% (n=175) 48% (n=166) 52% (n=179) 45% (n=157) 55% (n=191) 42% (n=149) 58% (n=204) General public ADELAIDE 49% (n=30) 51% (n=31) 26% (n=14) 75% (n=41) 43% (n=23) 57% (n=30) 57% (n=30) 43% (n=23) Q2. Gender (single response) Base=All respondents Note: Numbers and figures are unweighted. 6.4. Age group Table 20: Sample Profile – Age group 18-34 years 34-49 years 50-64 years 65 years plus 4% (n=22) 11% (n=64) 13% (n=78) 6% (n=38) 15% (n=90) 15% (n=89) 15% (n=92) 12% (n=71) 3% (n=20) 15% (n=20) 2% (n=12) 2% (n=9) 22% (n=132) 29% (n=173) 30% (n=182) 20% (n=118) 3% (n=19) 11% (n=64) 13% (n=80) 7% (n=39) 16% (n=98) 16% (n=96) 24% (n=84) 19% (n=67) 1% (n=7) 3% (n=16) 3% (n=16) 3% (n=16) 21% (n=124) 29% (n=176) 30% (n=180) 20% (n=122) 3% (n=20) 9% (n=54) 14% (n=86) 7% (n=40) 13% (n=80) 16% (n=93) 16% (n=97) 13% (n=78) 4% (n=21) 3% (n=16) 2% (n=9) 1% (n=7) 20% (n=121) 27% (n=163) 32% (n=192) 21% (n=125) 3% (n=20) 10% (n=59) 13% (n=80) 7% (n=44) 14% (n=83) 16% (n=99) 16% (n=98) 12% (n=73) 4% (n=22) 2% (n=11) 2% (n=13) 1% (n=7) 21% (n=125) 28% (n=169) 31% (n=191) 20% (n=124) Wave 1 Farmers Murray-Darling Basin general public Adelaide general public Total Wave 1 Wave 2 Farmers Murray-Darling Basin general public Adelaide general public Total Wave 2 Wave 3 Farmers Murray-Darling Basin general public Adelaide general public Total Wave 3 Wave 4 Farmers Murray-Darling Basin general public Adelaide general public Total Wave 4 Q3a. Age group Base=All respondents. Note: Numbers and figures are unweighted. 96 6.5. Highest education attained Table 21: Sample Profile – Highest education attained Farmers General public BASIN W1 W2 W3 W4 W1 W2 W3 W4 W1 W2 W3 W4 Year 8 or below 5% (n=11) 5% (n=10) 6% (n=12) 8% (n=17) 5% (n=17) 4% (n=15) 3% (n=9) 4% (n=13) 2% (n=1) 9% (n=5) -- 2% (n=1) Year 9 or equivalent 5% (n=11) 3% (n=5) 6% (n=12) 3% (n=7) 4% (n=12) 4% (n=12) 3% (n=11) 2% (n=8) 3% (n=2) 4% (n=2) 2% (n=1) -- Year 10 or equivalent 17% (n=35) 19% (n=38) 17% (n=33) 19% (n=39) 20% (n=68) 14% (n=49) 18% (n=61) 12% (n=43) 7% (n=4) 18% (n=10) 11% (n=6) 11% (n=6) Year 11 or equivalent 9% (n=19) 8% (n=16) 10% (n=19) 10% (n=20) 6% (n=21) 9% (n=30) 6% (n=21) 7% (n=23) 15% (n=9) 13% (n=7) 4% (n=2) 4% (n=2) Year 12 or equivalent 21% (n=42) 18% (n=37) 19% (n=37) 20% (n=41) 24% (n=81) 20% (n=68) 19% (n=66) 24% (n=83) 30% (n=18) 13% (n=7) 25% (n=13) 26% (n=14) Still attending school <1% (n=1) <1% (n=1) -- 1% (n=1) -- -- -- -- 3% (n=2) -- -- -- Trade certificate or apprenticeship 5% (n=10) 4% (n=8) 4% (n=8) 7% (n=15) 7% (n=25) 10% (n=34) 7% (n=23) 6% (n=20) 8% (n=5) 4% (n=2) 9% (n=5) 8% (n=4) Diploma, certificate 12% (n=24) 23% (n=46) 14% (n=28) 16% (n=32) 11% (n=39) 13% (n=46) 13% (n=45) 19% (n=66) 10% (n=6) 16% (n=9) 9% (n=5) 17% (n=9) Bachelor or Honours degree 17% (n=34) 13% (n=10) 16% (n=32) 13% (n=27) 15% (n=50) 19% (n=32) 18% (n=63) 13% (n=8) 16% (n=9) 19% (n=10) 23% (n=12) Post-graduate qualifications (e.g. Masters, PhD) 3% (n=7) 5% (n=10) 7% (n=14) 1% (n=1) 6% (n=22) 6% (n=20) 9% (n=32) 9% (n=30) 10% (n=6) 4% (n=2) 19% (n=10) 9% (n=5) Other….. 3% (n=6) 2% (n=3) 1% (n=2) 1% (n=2) 1% (n=5) 2% (n=8) 3% (n=10) -- -- 2% (n=1) -- -- Prefer not to answer 1% (n=2) <1% (n=1) 2% (n=3) 1% (n=1) 1% (n=2) 2% (n=6) 1% (n=3) 1% (n=4) -- 2% (n=1) 2% (n=1) -- Q21. What is the highest level of education you have attained? Base=All respondents. Note: Numbers and figures are unweighted. 97 General public ADELAIDE 17% (n=57) 6.6. Household income Table 22: Sample Profile – Household income Farmers General public BASIN General public ADELAIDE W1 W2 W3 W4 W1 W2 W3 W4 W1 W2 W3 W4 $1 - $20,799 8% (n=17) 9% (n=19) 5% (n=10) 5% (n=11) 8% (n=28) 10% (n=34) 7% (n=24) 9% (n=30) 7% (n=4) 22% (n=12) 8% (n=4) 11% (n=6) $20,800 - $41,599 6% (n=13) 15% (n=30) 14% (n=27) 13% (n=27) 18% (n=60) 11% (n=39) 14% (n=47) 10% (n=34) 15% (n=9) 13% (n=7) 8% (n=4) 9% (n=5) $41,600 - $62,399 11% (n=23) 11% (n=23) 16% (n=32) 18% (n=37) 14% (n=48) 12% (n=41) 15% (n=52) 12% (n=42) 16% (n=10) 15% (n=8) 9% (n=5) 9% (n=5) $62,400 - $83,199 14% (n=28) 9% (n=19) 11% (n=21) 7% (n=14) 15% (n=53) 13% (n=46) 12% (n=41) 16% (n=55) 10% (n=6) 6% (n=3) 9% (n=5) 15% (n=8) $83,200 - $103,999 7% (n=14) 9% (n=19) 6% (n=12) 6% (n=13) 7% (n=25) 11% (n=38) 10% (n=33) 12% (n=41) 10% (n=6) 7% (n=4) 8% (n=4) 15% (n=8) $104,000 - $155,999 6% (n=12) 7% (n=15) 8% (n=15) 9% (n=19) 12% (n=41) 11% (n=38) 12% (n=42) 13% (n=47) 13% (n=8) 6% (n=3) 9% (n=5) 13% (n=7) $156,000 - $207,999 4% (n=9) 4% (n=7) 3% (n=6) 3% (n=5) 5% (n=16) 5% (n=17) 3% (n=12) 6% (n=22) -- -- 9% (n=5) -- $208,000 - $259,999 2% (n=5) 3% (n=5) 2% (n=3) -- 1% (n=2) 1% (n=5) 3% (n=10) 2% (n=7) 3% (n=2) 2% (n=1) 2% (n=1) 2% (n=1) $260,000 or more 7% (n=15) 2% (n=4) 5% (n=9) 6% (n=13) 1% (n=5) 1% (n=5) <1% (n=1) 2% (n=6) -- 2% (n=1) -- 2% (n=1) No income 4% (n=8) 5% (n=10) 4% (n=8) 3% (n=5) 1% (n=2) 4% (n=15) 2% (n=8) 2% (n=6) -- -- 4% (n=2) 4% (n=2) Negative income 1% (n=2) 2% (n=3) 2% (n=3) 6% (n=12) -- 1% (n=5) <1% (n=1) -- -- -- Prefer not to answer 28% (n=56) 24% (n=48) 27% (n=54) 23% (n=47) 18% (n=62) 10% (n=61) 22% (n=77) 18% (n=10) 26% (n=16) 3% (n=15) -34% (n=18) Q22. What is the total of all wages/salaries, Government benefits, pensions, allowances and other income that your household usually receives (Gross, before tax and superannuation deductions)? Base=All respondents. Note: Numbers and figures are unweighted. 98 -19% (n=10) 6.7. Ethnic background Table 23: Sample Profile – Ethnic background – counts Farmers W1 W2 W3 Aboriginal 1 -- Torres Strait Islander -- Aboriginal and Torres Strait Islander General public BASIN W4 W1 W2 W3 4 4 6 -- -- -- -- -- -- Italian 4 1 Greek 2 Chinese (Cantonese / Mandarin) W1 W2 W3 8 1 -- 1 -- -- 1 -- -- 2 -- -- -- -- -- 2 -- 5 4 2 1 1 4 -- -- 3 -- -- 1 1 -- -- -- 2 -- 3 -- -- -- Vietnamese -- -- -- -- -- -- 1 -- -- Spanish -- 1 -- 3 -- 4 -- 1 -- German -- 1 -- 4 1 2 1 1 1 Hindi -- -- -- -- 1 -- 2 -- -- Croatian -- -- -- 1 -- -- -- -- -- Turkish -- -- -- 1 1 -- -- -- -- Polish -- -- -- 1 -- -- -- -- -- Iran (Persian / Dari) -- -- -- 1 -- -- -- -- -- French -- -- -- 1 1 4 -- -- 1 Indonesian -- -- -- 1 -- -- -- -- -- Filipino -- 1 -- 1 1 2 -- -- -- Russian -- -- -- -- -- 1 1 -- -- Dutch 1 1 -- 2 -- 1 2 -- -- Japanese -- -- -- 1 -- 1 -- -- -- Sinhalese -- -- -- -- 1 1 1 -- -- Portuguese -- -- -- -- 1 2 -- -- -- Hungarian -- -- -- -- 1 -- -- -- -- Other -- 1 -- 1 2 7 -- -- 2 Q23. Are you of Aboriginal or Torres Strait Island origin? Q24. Do you speak a language other than English at home? Q25. What language do you speak at home? Note: Multiple responses allowed. Base=All respondents. Note: Numbers are unweighted. 99 W4 General public ADELAIDE W4 7. Appendix: Woolcott Research (benchmark) and CBSR Results (tracking waves 1 to 4) Unprompted awareness of Australian Government water saving initiatives and ‘Water for the Future’ program Table 24: Unprompted awareness of Australian Government water saving initiatives – FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Yes, aware of Government water programs 57% 45% 52% 55% 49% No, not aware of Government water programs 43% 53% 43% 43% 48% Don't know 0% 2%▲ 5%▲ 2%▲ 3%▲ 100% 100% 100% 100% 100% Farmers Total Table 25: Unprompted awareness of Australian Government water saving initiatives – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Yes, aware of Government water programs 62% 48%▼ 44%▼ 49%▼ 46%▼ No, not aware of Government water programs 33% 51%▲ 55%▲ 49%▲ 52%▲ Don't know 5% 2% 1%▼ 2% 3% 100% 100% 100% 100% 100% General public Basin Total CBR: Q10. Are you aware of any Australian Government programs or initiatives to help save water? Base: All respondents. Woolcott Research data: Q11a. Base: Murray Darling Basin Boost respondents only Note: Woolcott methodology and sampling differed to CBR. 100 Table 26: Unprompted awareness of Government water saving initiatives – FARMERS Benchmark Farmers Water for the Future (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=32 n=96 n=101 n=103 n=97 0% 11%▲ 0% 3% 1% Table 27: Unprompted awareness of Australian Government water saving initiatives – General public BASIN Benchmark General public - Basin Water for the Future (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=123 n=163 n=150 n=172 n=155 1% 1% 1% 3% 0% CBR: Q11. What are you aware of? Base: Farmers and general public Basin respondents aware of Gov initiative. Multiple responses allowed. Woolcott Research data: Q11b. Base: Murray Darling Basin Boost respondents only Note: Woolcott methodology and sampling differed to CBR. 101 Prompted awareness of ‘Water for the Future’ program Table 28: Prompted awareness of the Water for the Future program – FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Know a lot 1% 5% 4% 3% 4% Know a little 20% 13% 14% 17% 14% Don't know much 11% 23%▲ 15% 15% 16% Only know the name 24% 15% 19% 20% 18% Hadn't heard of it before today 44% 44% 48% 44% 49% Total 100% 100% 100% 100% 100% Farmers Table 29: Prompted awareness of the Water for the Future program – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Know a lot 0% 1% 1% 2%▲ 1% Know a little 11% 10% 11% 12% 12% Don't know much 8% 16%▲ 14%▲ 14%▲ 12% Only know the name 15% 13% 14% 13% 13% Hadn't heard of it before today 66% 60% 59% 60% 61% Total 100% 100% 100% 100% 100% General public Basin CBR: Q12. How much do you know about the “Water for the Future” program? Base: All respondents Woolcott Research data: Q12a. Base: Murray Darling Basin Boost respondents only Note: Woolcott methodology and sampling differed to CBR. 102 Total awareness of ‘Water for the Future’ program Table 30: Total awareness (prompted + unprompted) of the ‘Water for the Future’ program – FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Unprompted awareness 0% 5%▲ 0% 2%▲ 0% Prompted awareness 57% 51% 52% 55% 51% Unaware 43% 45% 48% 44% 49% Total 100% 100% 100% 100% 100% Farmers Table 31: Total awareness (prompted + unprompted) of the ‘Water for the Future’ program – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Unprompted awareness 1% 1% 1% 1% 0% Prompted awareness 33% 40% 41% 39% 38% Unaware 66% 60% 59% 60% 61% Total 100% 100% 100% 100% 100% General public – Basin CBR: Q11. What are you aware of? CBR: Q12. How much do you know about the “Water for the Future” program? Base: All respondents. Woolcott Research data: Q11b, Q12a. Base: Murray Darling Basin Boost respondents only Note: Woolcott methodology and sampling differed to CBR. 103 Concern about climate change, drought and the water situation Table 32: Concern about climate change - FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 5.6 5.6 5.4 5.3 5.4 Very concerned 20% 15% 12% 15% 16% Somewhat concerned 23% 24% 28% 19% 23% Concerned subtotal 43% 39% 40% 34% 39% Moderately concerned 19% 35%▲ 30% 32%▲ 25% Slightly concerned 23% 9%▼ 9%▼ 12% 14% Not at all concerned 15% 18% 20% 22% 21% Not concerned subtotal 38% 27% 29% 34% 35% Total 100% 100% 100% 100% 100% Farmers Mean Table 33: Concern about climate change – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 6.2 6.0 6.2 6.4 6.3 Very concerned 21% 18% 21% 24% 18% Somewhat concerned 31% 31% 30% 31% 35% Concerned subtotal 52% 49% 51% 55% 53% Moderately concerned 25% 28% 27% 23% 30% Slightly concerned 8% 10% 10% 9% 8% Not at all concerned 14% 13% 13% 13% 10% Not concerned subtotal 22% 23% 23% 22% 18% Total 100% 100% 100% 100% 100% General public - Basin Mean CBR: Q7: On a scale from 1 to 10, where 1 means “not at all concerned” and 10 means “very concerned”, how concerned are you about climate change, drought, and the water situation over the next ten years? Base: All respondents Woolcott Research data: Q3a. Base: Murray Darling Basin Boost respondents only Note: Woolcott methodology and sampling differed to CBR. 104 Table 34: Concern about drought - FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 7.8 7.8 7.8 8.0 8.1 Very concerned 47% 49% 45% 48% 55% Somewhat concerned 21% 26% 32% 31% 22% Concerned subtotal 68% 75% 77% 79% 77% Moderately concerned 30% 15%▼ 12%▼ 13%▼ 18% Slightly concerned 2% 5% 6% 4% 1% Not at all concerned 0% 6%▲ 5%▲ 4%▲ 4%▲ Not concerned subtotal 2% 5% 6% 4% 1% 100% 100% 100% 100% 100% Farmers Mean Total Table 35: Concern about drought – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 7.6 7.3 7.2 7.2 7.2 Very concerned 43% 36% 34%▼ 37% 32%▼ Somewhat concerned 31% 32% 34% 31% 37% Concerned subtotal 74% 68% 68% 68% 69% Moderately concerned 14% 22%▲ 18% 16% 17% Slightly concerned 8% 4% 7% 8% 8% Not at all concerned 5% 6% 7% 8% 6% Not concerned subtotal 13% 10% 14% 16% 14% Total 100% 100% 100% 100% 100% General public Basin Mean CBR: Q7: On a scale from 1 to 10, where 1 means “not at all concerned” and 10 means “very concerned”, how concerned are you about climate change, drought, and the water situation over the next ten years? Base: All respondents. Woolcott Research data: Q4. Base: Murray Darling Basin Boost respondents only Note: Woolcott methodology and sampling differed to CBR. 105 Table 36: Concern about the water situation - FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 8.3 7.9 7.8 7.9 8.0 Very concerned 55% 50% 46% 51% 51% Somewhat concerned 25% 23% 28% 26% 25% Concerned subtotal 80% 73% 74% 77% 76% Moderately concerned 21% 17% 15% 16% 20% Slightly concerned 0% 3%▲ 8%▲ 5%▲ 2%▲ Not at all concerned 0% 5%▲ 2%▲ 3%▲ 1% Not concerned subtotal 0% 8%▲ 10%▲ 8%▲ 3%▲ 100% 100% 100% 100% 100% Farmers Mean Total Table 37: Concern about the water situation - General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 8.4 7.9 7.8 7.8 7.8 Very concerned 59% 46%▼ 46%▼ 45%▼ 41%▼ Somewhat concerned 30% 30% 32% 32% 36% Concerned subtotal 89% 76%▼ 78%▼ 77%▼ 77%▼ Moderately concerned 6% 18%▲ 14%▲ 15%▲ 17%▲ Slightly concerned 3% 3% 3% 6% 4% Not at all concerned 2% 4% 7%▲ 3% 2% Not concerned subtotal 5% 7% 10%▲ 9% 6% 100% 100% 100% 100% 100% General public Basin Mean Total CBR: Q7: On a scale from 1 to 10, where 1 means „not at all concerned‟ and 10 means „very concerned‟, how concerned are you about climate change, drought, and the water situation over the next ten years? Base: All respondents Woolcott Research data: Q5. Base: Murray Darling Basin Boost respondents only Note: Woolcott methodology and sampling differed to CBR. 106 Change in water concerns Table 38: Change in level of concern about water over past 6 months - FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 More concerned 23% 26% 23% 23% 22% Same 19% 40%▲ 38%▲ 37%▲ 42%▲ Less concerned 57% 34%▼ 39%▼ 39%▼ 36%▼ Not sure 2% 3% 0% 1% 0% 100% 100% 100% 100% 100% Farmers Total Table 39: Change in level of concern about water over past 6 months – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 More concerned 28% 25% 23% 20%▼ 20%▼ Same 17% 42%▲ 44%▲ 46%▲ 38%▲ Less concerned 55% 32%▼ 31%▼ 33%▼ 42%▼ Not sure 0% 1% 1% 0% 0% 100% 100% 100% 100% 100% General public Basin Total CBR: Q8a: Are you more or less concerned about water now than you were say six months ago? Base: All respondents. Woolcott Research data: Q3a. Base: Murray Darling Basin Boost respondents only Note: Woolcott methodology and sampling differed to CBR. 107 Current water conservation practices Table 40: Current water conservation practices – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Short showers 86% 43%▼ 41%▼ 42%▼ 55%▼ Rainwater tanks 46% 36%▼ 32%▼ 38% 45% n/a 28% 14% 14% 12% Low water use gardens 84% 25%▼ 22%▼ 30%▼ 28%▼ Low flow taps and shower heads 69% 22%▼ 26%▼ 23%▼ 29%▼ Restricted watering of outdoor areas 83% 22%▼ 20%▼ 26%▼ 36%▼ Reusing water from the washing machine, shower and sinks 54% 19%▼ 21%▼ 23%▼ 30%▼ Eco-laundry washing 60% 10%▼ 12%▼ 12%▼ 15%▼ Use a dual flush toilet 88% 10%▼ 11%▼ 13%▼ 24%▼ Turning off taps when brushing teeth 92% 10%▼ 13%▼ 14%▼ 27%▼ Low water car washing 73% 9%▼ 8%▼ 11%▼ 10%▼ Modern farming practices / best practice n/a 8% 5% 1% 1% Improved irrigation n/a 3% 4% 2% 2% Sold water entitlement/right n/a 0% 0% 0% 0% Other water conservation method n/a 15% 9% 7% 7% Nothing 1% 4%▲ 6%▲ 6%▲ 4%▲ General public - Basin Water recycling / grey water/ storm water systems CBR: Q8d. What, if anything, do you do to conserve water? Base: All general public Basin respondents: Multiple responses allowed Woolcott Research data: Q9 Base: Murray Darling Basin Boost respondents(general public Basin only). Note: Woolcott methodology and sampling differed to CBR. . 108 Attitudes to water conservation and drought Table 41: Australia faces major water shortages – FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Strongly agree 70% 37%▼ 38%▼ 50%▼ 48%▼ Slightly agree 16% 33%▲ 27% 17% 22% Agree subtotal 86% 70%▼ 65%▼ 67%▼ 70%▼ Neither agree nor disagree 2% 7% 6% 9%▲ 12%▲ Slightly disagree 4% 11%▲ 14%▲ 10% 10% Strongly disagree 6% 10% 13% 9% 7% Disagree subtotal 10% 21%▲ 27%▲ 19% 17% Don't know 2% 2% 2% 4% 1% 100% 100% 100% 100% 100% Farmers Total Table 42: Australia faces major water shortages – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Strongly agree 69% 49%▼ 49%▼ 51%▼ 52%▼ Slightly agree 15% 27%▲ 28%▲ 27%▲ 27%▲ Agree subtotal 84% 76%▼ 77%▼ 78% 79% Neither agree nor disagree 3% 6% 7%▲ 6% 5% Slightly disagree 6% 9% 8% 10% 10% Strongly disagree 6% 6% 5% 4% 4% Disagree subtotal 12% 15% 13% 14% 14% Don't know 0% 3%▲ 3%▲ 1% 2%▲ 100% 100% 100% 100% 100% General public - Basin Total CBR: Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: Australia faces major water shortages. Base: All respondents. Woolcott Research data: Q10 Base: Murray Darling Basin Boost respondents Note: Woolcott methodology and sampling differed to CBR. 109 Table 43: The drought has changed the way I view water– FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Strongly agree 52% 45% 60% 57% 50% Slightly agree 8% 20%▲ 14% 16% 15% Agree subtotal 60% 65% 74% 73% 65% Neither agree nor disagree 4% 9% 6% 6% 6% Slightly disagree 11% 12% 5% 8% 10% Strongly disagree 24% 14% 14% 13% 18% Disagree subtotal 35% 26% 19%▼ 21% 28% Don't know 0% 0% 1% 0% 0% 100% 100% 100% 100% 100% Farmers Total Table 44: The drought has changed the way I view water– General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Strongly agree 56% 63% 55% 56% 63% Slightly agree 20% 19% 24% 19% 17% Agree subtotal 76% 82% 79% 75% 80% Neither agree nor disagree 2% 5% 4% 5% 2% Slightly disagree 12% 8% 9% 12% 10% Strongly disagree 10% 5%▼ 8% 8% 8% Disagree subtotal 22% 13%▼ 17% 20% 18% Don't know 0% 0% 0% 1% 0% 100% 100% 100% 100% 100% General public - Basin Total CBR: Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: The drought has changed the way I view water. Base: All respondents. Woolcott Research data: Q10 Base: Murray Darling Basin Boost respondents Note: Woolcott methodology and sampling differed to CBR. 110 Attitudes towards water conservation practices Table 45: Individuals can’t really make much difference to the amount of water saved– FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 14% 6% 7% 6% 8% Slightly agree 12% 11% 8% 5% 9% Agree subtotal 26% 17% 15% 11%▼ 17% Neither agree nor disagree 2% 4% 4% 2% 3% Slightly disagree 19% 16% 18% 23% 21% Strongly disagree 53% 62% 62% 64% 59% Disagree subtotal 72% 78% 80% 87%▲ 80% Don't know 0% 1% 1% 0% 0% 100% 100% 100% 100% 100% Farmers Strongly agree Total Table 46: Individuals can’t really make much difference to the amount of water saved– General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 10% 7% n=345 3%▼ n=348 5%▼ n=353 4%▼ Slightly agree 8% 7% 9% 10% 7% Agree subtotal 18% 14% 12% 15% 11%▼ Neither agree nor disagree 3% 2% 1% 2% 1% Slightly disagree 15% 17% 24%▲ 18% 16% Strongly disagree 64% 66% 62% 64% 72% Disagree subtotal 79% 83% 86%▲ 82% 88%▲ Don't know 0% 0% 1% 0% 0% 100% 100% 100% 100% 100% General public - Basin Strongly agree Total CBR: Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: Individuals can’t really make much difference to the amount of water that is saved. Base: All respondents. Woolcott Research data: Q10. Base: Murray Darling Basin Boost respondents Note: Woolcott methodology and sampling differed to CBR. 111 Table 47: People are conserving enough water already– FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Strongly agree 7% 8% 11% 10% 10% Slightly agree 26% 17% 21% 19% 21% Agree subtotal 33% 25% 32% 29% 31% Neither agree nor disagree 5% 7% 7% 6% 8% Slightly disagree 23% 35% 18% 16% 22% Strongly disagree 40% 32% 42% 46% 37% Disagree subtotal 63% 67% 60% 62% 59% Don't know 0% 1% 1% 2%▲ 2%▲ 100% 100% 100% 100% 100% Farmers Total Table 48: People are conserving enough water already– General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Strongly agree 11% 10% 6% 8% 6% Slightly agree 20% 16% 20% 18% 19% Agree subtotal 31% 26% 26% 26% 25% Neither agree nor disagree 3% 6% 8%▲ 6% 5% Slightly disagree 24% 32%▲ 30% 31% 30% Strongly disagree 41% 34% 33% 35% 38% Disagree subtotal 65% 66% 63% 66% 68% Don't know 1% 1% 4%▲ 1% 1% 100% 100% 100% 100% 100% General public - Basin Total CBR: Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: People are conserving enough water already. Base: All respondents. Woolcott Research data: Q10. Base: Murray Darling Basin Boost respondents Note: Woolcott methodology and sampling differed to CBR. 112 Australian Government intervention Table 49: Irrigators should use less water than they do – FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Strongly agree 21% 13% 14% 17% 14% Slightly agree 23% 25% 20% 20% 19% Agree subtotal 44% 38% 34% 37% 33% Neither agree nor disagree 12% 13% 14% 14% 16% Slightly disagree 23% 20% 23% 13% 23% Strongly disagree 17% 25% 27% 27% 22% Disagree subtotal 40% 45% 50% 40% 45% Don't know 4% 4% 2% 9% 6% 100% 100% 100% 100% 100% Farmers Total Table 50: Irrigators should use less water than they do– General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Strongly agree 25% 21% 19% 23% 20% Slightly agree 22% 21% 20% 22% 25% Agree subtotal 47% 42% 39% 45% 45% Neither agree nor disagree 9% 14% 15%▲ 15%▲ 13% Slightly disagree 21% 17% 21% 18% 15% Strongly disagree 17% 20% 20% 14% 18% Disagree subtotal 38% 37% 41% 32% 33% Don't know 7% 8% 6% 7% 10% 100% 100% 100% 100% 100% General public - Basin Total CBR: Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: Irrigators should use less water than they do. Base: All respondents. Woolcott Research data: Q10. Base: Murray Darling Basin Boost respondents Note: Woolcott methodology and sampling differed to CBR. 113 Table 51: The Australian Government should control the amount of water irrigators can use– FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 29% 13%▼ 14%▼ 15%▼ 11%▼ Slightly agree 28% 31% 19% 24% 22% Agree subtotal 57% 44% 33%▼ 39%▼ 33%▼ Neither agree nor disagree 11% 8% 11% 9% 7% Slightly disagree 10% 11% 16% 11% 11% Strongly disagree 23% 35% 39%▲ 39%▲ 43%▲ Disagree subtotal 33% 46% 55%▲ 50%▲ 54%▲ Don't know 0% 2%▲ 2%▲ 1% 5%▲ 100% 100% 100% 100% 100% Farmers Strongly agree Total Table 52: The Australian Government should control the amount of water irrigators can use– General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 31% 23%▼ 21%▼ 29% 28% Slightly agree 30% 29% 30% 31% 30% Agree subtotal 61% 52%▼ 51%▼ 60% 58% Neither agree nor disagree 5% 7% 8% 9% 8% Slightly disagree 10% 11% 17%▲ 9% 13% Strongly disagree 18% 27%▲ 22% 18% 16% Disagree subtotal 28% 38%▲ 39%▲ 27% 29% Don't know 4% 4% 1%▼ 3% 5% 100% 100% 100% 100% 100% General public - Basin Strongly agree Total CBR: Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: The Australian Government should control the amount of water that irrigators can use. Base: All respondents. Woolcott Research data: Q10. Base: Murray Darling Basin Boost respondents Note: Woolcott methodology and sampling differed to CBR. 114 Table 53: The Australian Government has the role of preparing Australia for a future with less water – FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Strongly agree 44% 34% 38% 43% 36% Slightly agree 36% 29% 25% 28% 30% Agree subtotal 80% 63%▼ 63%▼ 71% 66%▼ Neither agree nor disagree 2% 9%▲ 6% 4% 4% Slightly disagree 6% 9% 10% 5% 9% Strongly disagree 12% 19% 20% 17% 18% Disagree subtotal 18% 28% 30% 22% 27% Don't know 0% 1% 1% 3%▲ 3%▲ 100% 100% 100% 100% 100% Farmers Total Table 54: The Australian Government has the role of preparing Australia for a future with less water – General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Strongly agree 63% 50%▼ 43%▼ 53%▼ 57% Slightly agree 19% 29%▲ 34%▲ 29%▲ 24% Agree subtotal 82% 79% 77% 82% 81% Neither agree nor disagree 3% 5% 2% 5% 6% Slightly disagree 6% 5% 9% 6% 4% Strongly disagree 8% 10% 9% 5% 7% Disagree subtotal 14% 15% 18% 11% 11% Don't know 1% 1% 3% 1% 2% 100% 100% 100% 100% 100% General public - Basin Total CBR: Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: The Australian Government has the role of preparing Australia for a future with less water. Base: All respondents. Woolcott Research data: Q10. Base: Murray Darling Basin Boost respondents Note: Woolcott methodology and sampling differed to CBR. 115 Table 55: The Australian government isn’t doing enough about the water situation– FARMERS Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=53 n=202 n=202 n=200 n=203 Strongly agree 52% 30%▼ 40% 44% 40% Slightly agree 26% 26% 25% 15% 16% Agree subtotal 78% 56%▼ 65%▼ 59%▼ 56%▼ Neither agree nor disagree 9% 14% 9% 10% 9% Slightly disagree 9% 16% 14% 13% 15% Strongly disagree 5% 11% 9% 16%▲ 13%▲ Disagree subtotal 14% 27%▲ 23% 29%▲ 28%▲ Don't know 0% 3%▲ 3%▲ 3%▲ 6%▲ 100% 100% 100% 100% 100% Farmers Total Table 56: The Australian government isn’t doing enough about the water situation– General public BASIN Benchmark (Woolcott Research) Wave 1 Wave 2 Wave 3 Wave 4 n=197 n=342 n=345 n=348 n=353 Strongly agree 47% 37%▼ 33%▼ 37%▼ 40% Slightly agree 21% 25% 26% 25% 26% Agree subtotal 68% 62% 59%▼ 62% 66% Neither agree nor disagree 3% 10%▲ 13%▲ 8%▲ 9%▲ Slightly disagree 15% 15% 16% 19% 14% Strongly disagree 10% 9% 8% 8% 6% Disagree subtotal 25% 24% 24% 27% 20% Don't know 5% 4% 4% 3% 4% 100% 100% 100% 100% 100% General public - Basin Total CBR: Q9. You are about to be presented with several different statements that other people have made about water, and for each one please indicate the extent to which you either agree or disagree with the statement: The Australian Government isn’t doing enough about the water situation. Base: All respondents. Woolcott Research data: Q10. Base: Murray Darling Basin Boost respondents Note: Woolcott methodology and sampling differed to CBR. 116 Colmar Brunton Social Research PO Box 2212 Canberra ACT 2601 Ph. (02) 6249 8566 Fax. (02) 6249 8588 ACN No: 090 919 378 ABN No: 63 090 919 378 This document takes into account the particular instructions and requirements of our Client. It is not intended for and should not be relied upon by any third party and no responsibility is undertaken to any third party. 117