SUPPLEMENT TO CHAPTER 5 DECISION THEORY Teaching Notes The presentation of decision theory is standard except for the addition of material on sensitivity analysis. Decision theory can be omitted if it does not suit your purposes, without loss of continuity. The presentation should emphasize that decision tables are developed for one-phase decision-making, whereas decision trees are developed for multi-phase decision-making where several interrelated decisions and state of nature are considered, and the decisions are dependent on each other and the states of nature. Decision analysis forces the decision maker to study the states of nature (conditions) carefully because probabilities must be assigned to each state of nature. The decision analysis provides the decision maker with reasonably objective method of evaluating the relative value of each decision alternative Answers to Discussion and Review Questions 1. 2. 3. 4. 5. 6. 7. 8. 66 The chief role of the operations manager is as a decision maker. Decision making consists of the following steps: (1) Identify possible future conditions (states of nature). (2) Develop alternatives. (3) Determine the payoffs. (4) Estimate the probability of each future condition. (5) Evaluate alternatives according to decision criteria, and select the best alternative. Bounded rationality is a term that refers to rational decision-making made within limits imposed by costs, human abilities, time, technology, and availability of information. Another name for it is satisficing. Suboptimization occurs as a result of different departments, each attempting to reach a solution that is optimum for that department but may not be optimum for the organization as a whole. Poor decisions can be due to bounded rationality, which refers to limits on decision making in terms of cost, technology, human abilities and availability of information; managerial style (including quick decisions, unwillingness to admit a mistake, and procrastination); and organization difficulties, which can be related to departmentalized decisions (which often lead to interdepartment conflicts and suboptimization). A payoff table shows the expected payoffs for each alternative in every possible state of nature. Sensitivity analysis refers to examining how sensitive a given solution is to a change in one or more parameters of a problem. High sensitivity indicates to decision makers that a parameter must be carefully estimated or determined; low sensitivity would not require such careful estimation. Also, decision makers can use sensitivity analysis to explore how a change in the value of a parameter would effect a solution. Maximax is an optimistic approach that calls for selection of the alternative which has the best possible payoff; maximin is a conservative approach which seeks the alternative with the best "worst” payoff. Thus, if the mood is "go for it" maximax would be used, while if the mood is cautious, maximin would be more appropriate. Operations Management, 2/ce 9. 10. 11. 12. The expected monetary value approach implies a linear utility for payoff (e.g., a payoff of $2 has twice the utility of a payoff of $1) and risk-neutral attitude towards risk. When multiple decisions are to be made, the expected payoff approach is often used; similarly, when a series of on-going decisions on projects, new equipment, etc. are to be made, expected value can be useful. Conversely, for unique, one-time type decision, where utilities are nonlinear, and for people with risk aversion and risk lovers, expected value would not be appropriate. Of course, the expected value approach requires probabilities for states of nature. If these are not available, the approach cannot be used. a. The Laplace criterion is an approach to decision making under uncertainty. It treats the states of nature as equally likely. b. Minimax regret is an approach to decision making under uncertainty. It seeks to minimize the maximum opportunity loss, or regret, associated with decisions. c. Expected monetary value is an approach to decision making under risk: the probabilities of states of nature are assumed to be known. It involves choosing that decision that has the highest expected payoff value. d. Expected value of perfect information is the maximum amount a decision maker should be willing to pay to move from a position of decision making under risk to a position of decision making under certainty. In order to use an expected monetary value approach to decision making, a decision maker must have state of nature probabilities (in addition to a list of alternatives, a list of states of nature, and a set of payoffs). If probabilities are unknown, either additional resources can be used to attempt to ascertain the probabilities, or an approach can be adopted which does not call for probabilities. Sensitivity analysis could be used to show the range of probability for which a particular alternative would be optimal. Thus, it may not be necessary for a decision maker to pinpoint a probability; rather, it may only be necessary to decide if a probability is in this "ballpark." First using sensitivity analysis, the manager can find out which decision is more robust, i.e., will result in highest EMV under varied probabilities for future conditions. The manager can also look at other criteria such as maximin. Finally, other non-monetary operations factors such as space availability can be used to break the tie. Instructor’s Manual, Chapter 5 Supplement 67 Solutions 1. a. Maximax: Expand [$80 is the highest payoff] b. Maximin: Worst payoffs: Do Nothing: Expand: Subcontract: 50 20 40 [best of the worst payoffs] Average Payoff Do Nothing Expand Subcontract 55 50 55 [Indifferent between Do Nothing And Subcontract] c. Laplace: d. Minimax Regret Do Nothing Expand Subcontract 2. Low 0 30 10 High 20 0 10 Worst = maximum regret 20 30 10 [best of worst] a. Expected profit Do Nothing .3 (50) + .7 (60) = $57 Expand .3 (20) + .7 (80) = $62 Subcontract .3 (40) + .7 (70) = $61 b. .3 $50 $57 Do Nothing $62 Expand $61 Subcontr. .7 .3 .7 .3 .7 [Best] $60 $20 $80 $40 $70 c. Expected profit under certainty: .30(50) + .70(80) = $71 Expected profit under risk: 62 EVPI: $9 Any market research is at most worth $9000 to the contractor. 80 3. Let P = P (high) Equations: Do Nothing: 50 (1 - P) + 60P = 50 + 10P Expand: 20 (1 - P) + 80P = 20 + 60P Subcontract: 40 (1 - P) + 70P = 40 + 30P Optimal ranges: ___P___ Do nothing: 0 to < .50 Expand: .67 to 1.00 Subcontract: .50 to .67 68 70 60 Do Nothing 50 40 Subcontract 20 Expand 0 .50 .67 1.0 P Operations Management, 2/ce Solutions (continued) 4. a. (1) Draw the tree diagram: $400,000 (1) Demand Low (.4) Maintain $50,000 (2) Build Small Demand High (.6) 2 Expand 1 Build Large $450,000 (3) Demand Low (.4) $-10,000 (4) Demand High (.6) $800,000 (5) (2) Analyze decisions from right to left (i.e., work backwards from the end of the tree towards the root). For instance begin with decision 2 and choose expansion because it has a higher present value ($450,000 vs. $50,000). (3) Compute the expected value of the ends of the remaining branches (numbered 1 to 5 in the diagram), and then determine the expected value for the two initial alternatives. (1) .4 x $400,000 = $160,000 (2) (eliminated) $430,000 (expected value if (3) .6 x $450,000 = $270,000 Build small is chosen) (4) .4 x -$10,000 = $-4,000 (5) .6 x $800,000 = $480,000 $476,000 (expected value if Build large is chosen) (4) Since the expected value of building a large plant has the higher expected value, select the large plant alternative. b. Expected payoff under certainty: .4(400,000) + .6 (800,000) = $640,000 Expected payoff under risk: 476,000 Expected value of perfect information: $164,000 Build small = 400P + 450 (1 – P) = 450 – 50P 800 Build large = -10P + 800 (1 – P) = 800 – 810P 450 Build Small 450 – 50P = 800 – 810 P 760 P = 350 P = .46 400 Build Large Build small if P(low) ≥ .46 Build large if P(low) < .46 0 .46 1 P (low) -10 Instructor’s Manual, Chapter 5 Supplement 69 Solutions (continued) 5. EVsubcontract= (.4)(1.0) + (.5)(1.3) + (.1)(1.8) = 1.23 EVexpand = (.4)(1.5) + (.5)(1.6) + (.1)(1.7) = 1.57 EVbuild = (.4)(1.4) + (.5)(1.1) + (.1)(2.4) = 1.35 Since 1.57 is the maximum build. 6. Alternative Renew Relocate Decision: 7. Alternative a. Renew Relocate Decision: (a) MaxiMax Max. Payoff $4,000,000 $5,000,000* Relocate MaxiMin Laplace Minimax (b) Min. Payoff (c) Average (d) Max. Regret $500,000* $2,250,000 $4,500,000 $100,000 $2,550,000* $3,900,000* Renew Relocate Relocate Expected Value 500,000(.35) + 4,000,000(.65) = $2,775,000* 5,000,000(.35) + 100,000(.65) = $1,815,000 Renew lease Motel Approved (.35) $500,000 E.V. $2,775,000* Renew Relocate Rejected (.65) Approved (.35) Rejected (.65) $4,000,000 $5,000,000 $1,815,000 $100,000 EVPI = EPC – EMV = .35(5,000,000) + .65(4,000,000) - 2,775,000 = $1,575,000 Yes, the manager should sign the lease for $24,000 since it is less than the EVPI of $1,575,000. Let P (application is approved) = x. Then P (application rejected) = 1 - x. From Problem 6. Renew: 500,000x + 4,000,000(1 - x) = 4,000,000 - 3,500,000x Relocate: 5,000,000x + 100,000(1 - x) = 100,000 + 4,900,000x The two alternatives are equally good when 4,000,000 - 3,500,000x = 100,000 + 4,900,000x i.e. when x = 3,900,000 = 0.4643 8,400,000 c. 8. 70 Operations Management, 2/ce Solutions (continued) Exp. Value (millions) 5 4 Renewal better than Relocation 5 4 Relocate Renew 3 3 4,000,000 – 3,500,000x 2 Relocate 1 2 1 .5 x = .4643 0.1 a. b. 100,000 + 4,900,000x P (application approved)=x Not sensitive (i.e., p (approve) can increase to .46 and still the decision remains renew. Very sensitive because .45 is very close to .464, at which point decision should be changed. c. D = amount of decrease in $4,000,000 in order that EVrenew = EVreloc. EVrenew – EVreloc. = $2,775,000 – $1,815,000 = $960,000 $960,000 = .65D D = $1,476,923 $4,000,000 – $1,476,923 = $2,523,077 Range is $2,523,077 or more. EMV Demand 9. $ 42 .2(42) .2 Low Subcontract .8 High 2 Expand Small Medium 1 .2 Low Do Nothing .8 High 42 + 48 .8(48) 22 .2(22) 46 + 46.8 44.4 2 Expand Large .2 Low 50 .8(50) (-20) .2(-20) + .8 High 72 53.6 max. .8(72) a. Decision: Build a large facility (see the tree), EMV = $53.6m Instructor’s Manual, Chapter 5 Supplement 71 b. Max (42;22;-20) = $42 million. Decision: Build a small facility. c. EVPI = EPC – EMV EPC = 42(.2) + 72(.8) = $66.0 EVPI = $66.0 – 53.6 = $12.4 Would be willing to pay up to $12.4 million to find out the demand. d. Let P(high) = x P(low) = 1-x I. Small: 42(1-x) + 48x => 42 + 6x II. Medium: 22(1-x) + 50x => 22 + 28x III. Large: -20(1-x) + 72x => -20 + 92x Value of x where expected value for I and III are the same. 42 + 6x = -20 + 92x => 86x = 62 => x = 0.721 72 50 48 Small 42 Medium 22 Large 0 .721 1.0 P (High) -20 Choose Small if p(high) <.721, and Large if p(high) >.721 10. .30 low demand $90 .3(90) do nothing 90 buy 1 $104 + .70 high demand 2 subcontract buy 2nd .30 low buy 2 .70 high 110 .7(110) 100 75 130 .3(75) + .7(130) $113.5 (optimum) Decision: Buy 2 machines (initially). 72 Operations Management, 2/ce 1/3 Solutions (continued) 11. 1 1/3 1/3 50 .30 Alternative A 44 60 .20 49 1/3 2 1/3 1/3 40 Alternative B .30 5 90 40 .50 4 0 60 (45) 45 99 40 .50 50 .20 30 1/2 45 3 EV1 = (1/3)(0) + (1/3)(60) + (1/3)(90) = 50 EV2 = (1/3)(-45) + (1/3)(45) + (1/3)(99) = 33 EV3 = (1/2)(40) + (1/2)(50) = 45 EV4 = (.3)(50) + (.5)(44) + (.2)(60) = 49 EV5 = (.3)(40) + (.5)(50) + (.2)(45) = 46 1/2 40 50 Since 49 > 46, choose alternative A. 12. Moderate High Very High Reassign New Staff 50 60 60 60 85 60 Worst (max) 85 60* Redesign 40 50 90 90 Best (min) 50 60 Average 40* 65 60 (tie) 60 a. Minimax: New staff b. Minimin: Redesign c. Regret table: Moderate Reassign 10 New Staff 20 Redesign 0 High 10 10 0 Very High 25 0 30 Worst (max) 25 20* 30 d. New Staff or Redesign (tie). Instructor’s Manual, Chapter 5 Supplement 73 Solutions (continued) 13. a. Reassign: .10(50) + .30(60) + .60(85) = $74 New Staff: .10(60) + .30(60) + .60(60) = 60 * Redesign: .10(40) + .30(50) + .60(90) = 73 b. .10 Moderate Reassign .30 High 74 60 .60 Very High .10 Moderate 60 New Staff .30 High 60 .10 Moderate .30 High 73 Reassign New Staff Redesign EVPI=$5(000) 60 60 40 50 .60 Very High c. Opportunity loss table: Moderate 85 60 .60 Very High Redesign 50 90 High Very High 10 10 0 (.3) 25 0 30 (.6) 10 20 0 (.1) 14. Expected Regret 19 5* (min) 18 .10 Moderate 50 Reassign 74 .60 Very High .10 Moderate Hire 2 Initially 60 New Staff 60 .30 High .30 High .60 Very High 60 85 60 60 60 60 .10 Moderate Hire 1 Initially 74.5 .30 High (Hire 1 more) 40 75 .60 V. High (Hire 1 more) 80 .10 Moderate 40 Redesign 73 .30 High .60 Very High 50 90 Hire 2 initially. 74 Operations Management, 2/ce Solutions (continued) 15. a. Let P = p (#2) Payoff #1 Payoff #2 A: 20 (1-P) + 140 P = 20 + 120 P B: 120 (1-P) + 80P = 120 – 40 P C: 100 (1-P) + 40P = 100 – 60P 140 120 A B 100 B C 80 C A 0 40 .625 1.0 P b. Alternative C is lower than Alternative B for all values of P(#2), so it would never be appropriate. c. EVB = 120 - 40P; EVA = 20 + 120P. Solving, P = .625. Therefore, choose Alternative A if P(#2) is greater than .625. d. For P(#1), choose Alternative A, if P(#1) is less than .375 (i.e., 1.000 - .625). 16. [Refer to the diagram in the previous solution] b. Alternative B is now the one that is never appropriate. c. EVA = 20 + 120P; EVC = 100 - 60P. Solving, P = .444. Therefore, choose Alternative A for P(#2) less than .444, and choose Alternative C for P(#2) greater than .444. d. In terms of P(#1), choose A for P(#1) greater than .556 = 1 - .444 17. Let P = P (not receiving contract) EV1 = 10 (1– P) + (-2) P = 10 – 12P EV2 = 8 (1– P) + 3P = 8 – 5P 10 8 #1 #2 7 EV3 = 5 (1– P) + 5P = 5 – 0P EV4 = 0 (1– P) + 7P = 0 + 7P #4 #2 #3 5 5 2 EV1 = EV2 => 10-12P = 8-5P => P = = .285 7 EV2 = EV3 => 8-5P = 5 => 5P = 3 => P = .6 3 #4 EV3 = EV4 => 5 = 7P => P = .714 If P < .286 => Choose #1; if .286 ≤ P < .60 => Choose 0 #2; if .6 ≤ P < .714 => Choose #3; if P ≥ .714 => Choose #4 .286 .60 .714 1.0 -2 Instructor’s Manual, Chapter 5 Supplement 75 Solutions (continued) 18. EV = 120 (1-P) + 20P = 120 – 100P A EV = 60 (1-P) + 40P = 60 – 20p B .30 a. A: P(2) < .30 B: never C: P(2) ≥ .8 110 D: .3 ≤ P(2) < .8 .80 120 A Profits C EV = 10 (1-P) + 110P = 10 + 100p C EV D D 90 90 90 (1-P) + 90P = 90 60 b. A: never B: .417 ≤ P(2) < .75 C: P(2) < .417 D: P(2) ≥ .75 B C Costs A 40 20 10 0 EV = EV => 120 – 100P = 90 => P =.3 A D .417 .75 1.0 P (#2) EV = EV => 90 = 10 + 100P => P = 80 D C EV = EV => 10 + 100P = 60 – 20P => P = .417 C B EV = EV => 60 – 20P = 120 – 100P => P =.75 B A 76 Operations Management, 2/ce