The Foundation Program English Department Curriculum Evaluation 2007-2008 Interviews with Client Colleges Faculty Summary of Feedback Prepared by Mu Mu Winn (Curriculum Coordinator) With input from Foundation English Curriculum Committee Members Lynn Hassouna, Berta Huszar and Constandinos Demetriades June, 2008 C-3-1 TABLE OF CONTENTS Page 1. Client Colleges Faculty Interviews Introduction 2 Selected departments from CAS 2 Selected department from CBE 2 Acknowledgements 3 2. Summary of Interview with Faculty from the Dept. of Social Sciences and the Dept. of Chemistry and Earth Sciences, College of Arts & Sciences 4 3. Summary of Interview with Faculty from Department of Biological and Environmental Sciences, College of Arts & Sciences 11 4. Summary of Interview with Faculty from the Department of Accounting and Information Systems, College of Business and Economics 15 Appendix A 18 Interview Questions 1 C-3-1 1. Client Colleges Faculty Interviews Introduction As part of an ongoing evaluation of the curriculum for Foundation English Program in 2007-2008, the Curriculum Committee decided to interview representative faculty from some of the colleges which admit a significant percentage of students who pass the Foundation Program. The College of Arts and Sciences and the College of Business and Economics were chosen as the most relevant sources of information regarding English language needs of ex-Foundation students and possible improvements to the program. Selected departments from CAS The Dean of the College of Arts and Sciences was contacted by email, requesting interviews with faculty members. The Heads of three departments were also informed, and a request made for two representative faculty from each department to attend the interviews. These departments were Department of Social Sciences, Department of Chemistry and Earth Sciences, and Department of Biological and Environmental Sciences. Arrangements were made through the administrative staff of the Director of the Foundation Program, Dr. Khalid Al Ali, and the administrative staff of the respective departments from CAS to confirm nominated faculty names, dates and times for the interviews during June, 2008. Selected department from CBE A similar request was made to the Dean of the College of Business and Economics, and the Head of the Department of Accounting and Information Systems was contacted to request a possible meeting with two representative faculty. Arrangements were made through the administrative staff of the Director of the Foundation Program, Dr. Khalid Al Ali, and the administrative staff of the Accounting and Information Systems Department to confirm nominated faculty names, date and time for the interview in June, 2008. 2 C-3-1 Acknowledgements This report on the interviews with faculty from client colleges is the result of the good will and kind cooperation of the teaching staff from both the CAS and the CBE. We are grateful to the Dean of CAS, Dr. Siham Al Qaradawi and to the Dean of CBE, Dr. Mohammad K. Najdawi for being supportive in this curriculum project, and to the Director of the Foundation Program, Dr. Khalid Al Ali, as well as the Head of the English Department, Robert Kennedy, for providing encouragement and assistant in contacting the departments concerned. Many thanks to the Heads of Departments: Dr. Dr. Fadwa El Guindi, Professor Elmetwally Al Sayed Nour, Dr. Hamda Al Naemi, and Dr. Nitham M. Nindi for their co-operation in nominating representative staff to attend the interviews. Special thanks to the faculty members of both CAS and CBE, Dr. Abdal Karim Al Amir Hasan, Professor Jan Kwak, Dr. Nisreen Al-Hashimi, Dr. Mahmood Kardosha, Dr. Roda Al Thani, Dr. R.P. Sundarajj and Dr. Helmi Hammami for giving us their valuable time and for responding to our questions with enthusiasm and helpful suggestions during the interviews. Their helpful responses and recommendations are greatly appreciated. Last, but not least, special thanks to the Foundation English Program Curriculum Committee members, Lynn Hassouna, Berta Huszar and Constandinos Demetriades for conducting the interviews and for contributing to this report. 3 C-3-1 Summary of Interview with Faculty from the Department of Social Sciences and the Department of Chemistry and Earth Sciences, College of Arts & Sciences Date: Thursday, 19 June, 2008 Time: 10: 00 AM – 11:00 AM (Department of Social Sciences) 11:00 AM – 12:00 PM (Department of Chemistry and Earth Sciences) Interviewers: Lynn Hassouna and Berta Huszar (English Department, Foundation Program) Interviewees: Dr. Fadwa El Guindi and Dr. Abdal Karim Al Amir Hasan (Department of Social Sciences) Professor Jan Kwak and Dr. Nisreen Al-Hashimi (Department of Chemistry and Earth Sciences) Interview Questions and Responses Question 1. Do you think it is important for students to familiarize themselves with academic English before they join your degree program? If yes, why do you think it is important? Social Sciences Department Dr. Hasan, Dr. El Guindi Chemistry Department Dr. Nisreen, Dr. Kwak The department does not teach in English. Next year they are adding four new courses which will be taught in English only with non-bilingual teachers. At present, teachers who are bilingual do help students when English require, primarily for research. Research is done primarily to gather additional information to write surveys/ questionnaires. Students need to use a “checkbox” for recording information. General English is best, not ESP. Students need basic vocabulary in English and Arabic. Everything is done in English. All materials, including textbooks are in English with no modifications; therefore, excellent reading skills are necessary. There is no need for academic English because the concepts will be taught in context. General English is best not ESP. General English is best not ESP 2. Do you think the Foundation Program should teach general academic English 4 C-3-1 or English for Specific Purposes (ESP)? What benefits do you see for our students if studying one or the other? 3. What percentage of students have problems with your courses due to a Students hire people to translate the book if English materials are used. lack of language skills? 4. Which English language skills do you regard as important for students in the degree program in relation to your college? (Reading, writing, listening, speaking, note-taking, paraphrasing, summarizing, vocabulary, grammar, etc.) Reading – intermediate Writing – good, not excellent Listening – yes, very important at least intermediate level of understanding Speaking – very important because S’s need to do interviews in most classes. They are shy and lack the confidence to approach people. Part of that is cultural (for the girls), but when they visit medical facilities they need to question nurses and patients about medical issues. Communication skills must be practiced. Two types of students: Very good and very poor. In any given class, the ratio is about 50 – 50. We do not know what high schools they come from so we can’t say that it is lack of preparation. The students who have native ability in English or are bilingual do much better. Listening is not such a problem – definitely writing is the biggest problem They need more writing … more detailed correction. S’s are unable to explain even in simple sentences what is in a diagram. Basic writing skills, trained by repetition. Spelling and other mistakes look unprofessional Prof. Kwak: “Written English is so important because if I see a professional paper with grammar, capitalization and sentence mistakes, I give it no credibility.” 5. Which skills that they need for your college do most students generally do ----------- weak in most ----------- weak in most 5 C-3-1 well in? 6. Which skills that they need for your college do students usually have difficulty with? No note taking skills at all. No note taking skills at all. Analysis and critical thinking. They are not using their brains Reaction essays and analysis essays Critical thinking & reading (ability too slow) Listening a lower need Students cannot break tasks down. “They need simple questions. We can’t give them long essay questions because they spend too long reading them.”(Kwak) “We have to simplify everything, ie.Test bank questions are modified (removing negative statements)” (Kwak) 7. What level of English proficiency would “Of course, we would like the highest capabilities possible.”(Kwak) Intermediate, at least. you expect from students who are admitted to your degree program (e.g. intermediate/ advanced reading skills, intermediate/advanced writing skills, proficiency in listening and oral communication, etc.)? 8. Do most of your students find it easy to cope with the language demands of HIGHER LEVEL THINKING THINKING ON THEIR OWN WRITING NOTE-TAKING FLUENCY IN READING your college program? Can you tell us where the problem areas are? 9. How much English is needed to do course work? E.g. number of text AN INCREASING AMOUT – NEXT YEAR, 4 NEW CLASSES IN ALL 6 C-3-1 books in English, reference books, ENGLISH ONLY lectures, research projects, number of presentations, term papers, etc.? 10. What kind of written texts do students have to write and in what proportion? E.g. Research papers (10%), literature reviews (10%), essays (30%), lecture ANALYTIC AND POSITION PAPERS A COMBINATION OF analytic tasks: you read, you saw the film …. How would you interpret the relationship RESEARCH AND TERM PAPERS notes (20%), laboratory reports (5%), summaries / reviews, etc. 11. How much listening / speaking is done in English? Can you be specific here in terms of what they listen to and which situations they have to speak English? 12. To what extent are students expected to use the internet for research / finding “We have gotten away from group work and shared tasks because it is so difficult to determine how each student contributes independently.” (El-guindi) Speaking to one another in class is not a priority, but S’s do need to speak when they conduct interviews and gather research. How much internet research? They use periodicals and data bases more than the internet. information? Do they have problems here? Are they expected to access, read and understand journals in Who teaches them? - There is a course for this and we take trips to the library, where the librarian can teach basic skills. There is not a great deal of collaborative or group work. Most classes are structured around a lecture. Information and concepts need to be presented and explained. Listening and note-taking are required. Students find and prepare their own materials. Teachers teach the science; there is no time to teach basic research skills. English? 13. Is plagiarism a problem? If yes, why do you think students plagiarize? Plagiarism is a problem in Arabic and in International Affairs – two S’s got in serious trouble Summarizing and paraphrasing skills are non-existent. “Plagiarism is huge problem and we explain the necessity of not doing that. Points are taken off for a “perfect” paragraph.”(Kwak) S’s lack the ability to put information in their own words. They need practice 7 C-3-1 summarizing and paraphrasing. It is easier to copy and paste. It also looks “better” to them that their own words. 14. Are students expected to work collaboratively in class or on projects, or are they mostly in traditional lecture NO SINGLE PROJECTS, TRADITIONAL CLASS STRUCTURE environments and evaluated for their NO SINGLE PROJECTS, TRADITIONAL CLASS STRUCTURE individual performance in exams? 15. What is the official English language entry requirement for your college? Do you accept students with TOEFL 450 + and a Foundation pass? 16. Which group of students do better at their studies: (1) students who gain admission directly “Although, recently, students have been coming directly to the department to ask for entrance without attending the Foundation, we abide by the University regulations.”(El-Guindi) We abide by the University regulations. We do not have access to this information. “If we were given a survey form to fill at the BEGINNING OF THE TERM, we could collect this data.”(Hassan) We do not have access to this information because they meet the minimum English language requirements (e.g. TOEFL 500+) (2) students who gain admission after passing Foundation with a 450 + TOEFL score. 17. Please provide some suggestions/recommendations to help the Foundation English Program 1. “To collect relevant data on student progress, you could send the questionnaire to all faculty at the start of a term. At this point, after students have left us, we cannot track this 1. “We recommend a more intensive writing program. Students need to be aware of the mistakes they are 8 C-3-1 develop a better curriculum to meet the English language needs of students studying in your college programs. down.”(Hassan) making.”(Kwak) 2. “We suggest that the Foundation Program have teachers from each discipline in the university come visit classrooms. (A program of guest speakers).They could introduce Level 4 students to their programs and use technical vocabulary to demonstrate how academicallybased the university is. This could motivate students and let them know that real work is required.”(Hassan) 2. Note-taking requires the knowledge of differentiating “what is important and what is not important. We have given up on teaching it. Most teachers are posting their notes on BB” The skill is disappearing. Students sit passively in the class. Conclusions (for Department of Social Sciences): The areas which Foundation English should be concentrating on, in relation to Department of Social Sciences, are: 1. General English not ESP. 2. Vocabulary building skills. 3. Communication skills, especially listening and speaking skills (for conducting interviews). 4. Developing critical thinking skills. 5. Developing analytical skills for reading and writing. 6. Summarizing and paraphrasing skills to prevent plagiarism. 9 C-3-1 Conclusions (for Department of Chemistry and Earth Sciences): The areas which Foundation English should be concentrating on, in relation to the Department of Chemistry and Earth Sciences, are: 1. General English, not ESP. 2. Intensive writing program teaching basic mechanics, e.g. spelling, punctuation and sentence structures. 3. Reading for research; basic research skills. 4. Note-taking skills. 5. Critical thinking skills. 6. Summarizing and paraphrasing skills to prevent plagiarism. 10 C-3-1 Summary of Interview with Faculty from the Department of Biological and Environmental Sciences, College of Arts & Sciences Date: Thursday, 26 June, 2008 Time: 8:30 AM – 9:30 AM Interviewers: Lynn Hassouna; Mu Mu Winn (English Department, Foundation Program) Interviewees: Dr. Mahmood Kardosha; Dr. Roda Al Thani (Department of Biological and Environmental Sciences) Interview Questions and Responses Question 1. Do you think it is important for students to familiarize themselves with academic English before they join your degree program? If Response Yes. They need to be familiar with scientific English. yes, why do you think it is important? 2. Do you think the Foundation Program should teach general academic English or English for Specific Purposes (ESP)? What benefits do you see for our students if studying one or the other? 3. What percentage of students have problems with your courses due to a lack of language skills? ESP. They need to know how to write in scientific language. ESP will help them to understand and use scientific vocabulary and academic structures. 70% – 90% of students in the first and second year have problems in writing. 4. Which English language skills do you regard as important for students in the degree program in relation to your college? (Reading, writing, listening, speaking, note-taking, paraphrasing, summarizing, vocabulary, grammar, etc.) Writing and note-taking. Dr. Kardosha: “….the consistency of scientific reports is very important for our students” 11 C-3-1 5. Which skills that they need for your college do most students generally do well in? 6. Which skills that they need for your college do students usually They do well in speaking. They can do good presentations. Dr. Kardosha: “We have students with excellent speaking level.” They have problems with note-taking and writing reports. have difficulty with? 7. What level of English proficiency would you expect from students who are admitted to your degree program (e.g. intermediate/ Intermediate level is OK (for freshmen) for reading and other skills. advanced reading skills, intermediate/advanced writing skills, proficiency in listening and oral communication, etc.)? 8. Do most of your students find it easy to cope with the language demands of your college program? Can you tell us where the problem areas are? All courses are 100% given in English, so it’s difficult for them. The problem area is writing. Suggestion – Post Foundation courses (English 1 & 2) could help us with special English for science. They could teach good writing skills in a scientific context. 9. How much English is needed to do course work? E.g. number of text books in English, reference books, lectures, research projects, All course books, reference books are in English. Lectures are in English. All presentations are in English. number of presentations, term papers, etc.? 10. What kind of written texts do students have to write and in what proportion? E.g. Research papers (10%), literature reviews (10%), essays (30%), lecture notes (20%), laboratory reports (5%), Research papers are required only in the advanced levels. Lecture notes are provided by the teachers, as the students are not good at taking notes. summaries / reviews, etc. 11. How much listening / speaking is done in English? Can you be specific here in terms of what they listen to and which situations they have to speak English? Lectures, discussions and presentations are all in English. They can follow the lecture most of the time but they don’t take notes. They speak in English when giving presentations. 12 C-3-1 12. To what extent are students expected to use the internet for research / finding information? Do they have problems here? Are They can find information on the Internet. However they usually copy and paste the relevant information. they expected to access, read and understand journals in English? 13. Is plagiarism a problem? If yes, why do you think students plagiarize? Yes, plagiarism is a problem. In the lower levels they are allowed to copy and paste relevant information as long as the selected data is accurate and they cite the source of information. Even so, organizing the information is a problem. However in the higher levels ‘copy and paste’ is not allowed – they must present the information in their own words. E.g. in a research report, no plagiarism is allowed. 14. Are students expected to work collaboratively in class or on projects, or are they mostly in traditional lecture environments and evaluated for their individual performance in exams? In the lab, they work in teams so lab work is collaborative. Other activities have traditional lecture environments. 15. What is the official English language entry requirement for your college? Do you accept students with TOEFL 450 + and a 500 +TOEFL is a requirement but Foundation pass with TOEFL 450 is accepted. Foundation pass? 16. Which group of students do better at their studies: It depends on their background – the schools they attended. No clear information available. (3) students who gain admission directly because they meet the minimum English language requirements (e.g. TOEFL 500+) (4) students who gain admission after passing Foundation with a 450 + TOEFL score. 17. Please provide some suggestions/recommendations to help the Foundation English Program develop a better curriculum to meet ESP (scientific) vocabulary and writing should be introduced. 13 C-3-1 the English language needs of students studying in your college programs. Students should have more practice in writing by doing production type exams (not multiple-choice all the time). Training in team work (collaborative work) needed. e.g. each member of team is assigned a different task for one project. Students also need training in ICT tools such as excel for Bio-Statistics reports. Conclusions (for Department of Biological and Environmental Sciences): The areas which Foundation English should be concentrating on, in relation to the Department of Biological and Environmental Sciences, are: Development of scientific vocabulary in English. Writing skills in a scientific context. E.g. report writing skills for a research paper. (Suggestion: Post-Foundation courses should have a special program for science students). Developing note-taking skills. Reading and searching for information. Developing basic research skills - searching for and evaluating information. Developing ICT skills for reporting statistics. Paraphrasing skills to prevent plagiarism. 14 C-3-1 15 C-3-1 Summary of Interview with Faculty from the Department of Accounting and Information Systems, College of Business and Economics Date of interview: Sunday, 29 June, 2008 Time: 11:30 AM – 12:30 PM Interviewers: Mu Mu Winn, Dinos Demetriades (Foundation Program English Department) Interviewees: Dr. R.P. Sundarajj and Dr. Helmi Hammami (Department of Accounting and Information Systems, CBE) Summary of Feedback collected from Interview Transcripts: 1. One major issue is that students have difficulty understanding basic principles. Therefore, it follows that they can’t apply principles to different situations. This seems to be caused by a lack of critical and logical thinking. They have been used to being spoon fed at school and the English Foundation Program has not been successful in weeding out their poor academic study habits. 2. Writing is another major problem, from basic sentence structure and poor grammar to linking ideas and concepts in reports, term papers, etc. Students need more practice in time concepts and using the appropriate structures/tenses for the context in which they are reporting something. Dr. Sundarraj said that none of his students could write a report. 3. Linked to general writing problems, students seem to have difficulty in knowing how to structure reports logically and coherently. Formatting is not an issue, but students do not have an awareness of an overall theme, or supporting main points with relevant details. They also lack awareness of concepts of audience and background or shared knowledge between writer and audience. 16 C-3-1 4. Reading is an issue in that students are not able to show an in depth understanding of written texts which may have relevance to their research. In addition, they are not able to evaluate the information. 5. Working collaboratively is an important part of the Business and Economics teaching methodology. (We have talked about this a lot in terms of ICT but we haven’t really applied it to any other parts of the curriculum in Foundation English Program). Perhaps we should structure collaborative work formally into our curriculum. 6. Paraphrasing and summary skills were not seen as particularly problematic because Business and Economics teachers do not specifically measure or monitor such skills. However, plagiarism was seen as a major problem. Examples mentioned were ‘copy and paste’ reports; hired shadow writers. Perhaps plagiarism is a problem because students cannot paraphrase or summarize successfully. 7. We had similarly contradictory responses in relation to note taking. Students could follow lectures easily enough (80% according to Dr. Helmi), but they weren’t able to take notes from the lectures. Students don’t necessarily need to rely on notes as they are expected to use other sources of information. 8. Business and Economics students don’t seem to have a problem working independently provided that they are given some direction beforehand. 9. Speaking, listening and presentation skills do not seem to be a major problem. In fact most do well in presentations, especially female students. 10. Business and Economics College programs do not see a pressing need for ESP. 17 C-3-1 Conclusions: The areas which Foundation English should be concentrating on, in relation to Business and Economics, are: 1. Developing critical thinking skills. 2. Developing basic writing skills, including the use of appropriate sentence structures. 3. Developing skills in logical organization of information in writing reports. 4. Reading for research; evaluating information from written texts. 5. Strategies to prevent plagiarism. 6. Developing skills in summarizing and paraphrasing. 18 C-3-1 Appendix A The Foundation Program English Department Interview questions (For needs analysis and curriculum development- Foundation English Program, 2007-2008) The following questions may be discussed during interviews with representative faculty from college programs at Qatar University. Questions: __________________________Section 1________________________________ 18. Do you think it is important for students to familiarize themselves with academic English before they join your degree program? If yes, why do you think it is important? 19. Do you think the Foundation Program should teach general academic English or English for Specific Purposes (ESP)? What benefits do you see for our students if studying one or the other? 20. What percentage of students have problems with your courses due to a lack of language skills? __________________________Section 2________________________________ 21. Which English language skills do you regard as important for students in the degree program in relation to your college? (Reading, writing, listening, speaking, note-taking, paraphrasing, summarizing, vocabulary, grammar, etc.) 22. Which skills that they need for your college do most students generally do well in? 23. Which skills that they need for your college do students usually have difficulty with? 24. What level of English proficiency would you expect from students who are admitted to your degree program (e.g. intermediate/ advanced reading skills, intermediate/advanced writing skills, proficiency in listening and oral communication, etc.)? 25. Do most of your students find it easy to cope with the language demands of your college program? Can you tell us where the problem areas are? 19 C-3-1 __________________________Section 3________________________________ 26. How much English is needed to do course work? E.g. number of text books in English, reference books, lectures, research projects, number of presentations, term papers, etc.? 27. What kind of written texts do students have to write and in what proportion? E.g. Research papers (10%), literature reviews (10%), essays (30%), lecture notes (20%), laboratory reports (5%), summaries / reviews, etc. 28. How much listening / speaking is done in English? Can you be specific here in terms of what they listen to and which situations they have to speak English? 29. To what extent are students expected to use the internet for research / finding information? Do they have problems here? Are they expected to access, read and understand journals in English? 30. Is plagiarism a problem? If yes, why do you think students plagiarize? __________________________Section 5________________________________ 31. Are students expected to work collaboratively in class or on projects, or are they mostly in traditional lecture environments and evaluated for their individual performance in exams? __________________________Section 6________________________________ 32. What is the official English language entry requirement for your college? Do you accept students with TOEFL 450 + and a Foundation pass? 33. Which group of students do better at their studies: (5) students who gain admission directly because they meet the minimum English language requirements (e.g. TOEFL 500+) (6) students who gain admission after passing Foundation with a 450 + TOEFL score. __________________________Section 7________________________________ 34. Please provide some suggestions/recommendations to help the Foundation English Program develop a better curriculum to meet the English language needs of students studying in your college programs. 20 C-3-1