JOB DESCRIPTION Job Title: Placement and Internship Officer Department/Division/Faculty: Careers Service Job Family/Level: Professional Services 3b Responsible to: Employer Liaison Manager Key Working Relationships (internal): Academic Departments, Registry, Assistant Registrar (Placements) and other members of the Careers Service. Key Working Relationships (external): Placement providers. Campus location: South Kensington The Purpose of the Post: The Placement and Internship Officer will form part of the Careers Service’s central placement and internship unit. Liaising directly with departments to establish placement needs, required academic content and methods of assessment and quality control for degree related placements the unit will provide effective cross College support for credit bearing and non credit bearing placements and internships at both undergraduate and postgraduate level. The Placement and Internship Officer will work directly with students to assist with preparation for placement applications, ensuring suitable monitoring procedures are in place in line with Registry and legal requirements. The Officer will take a lead role in marketing the College to potential placement providers for 1 year, 6 month and summer internships. The Placement and Internship Officer will have specific departmental allocations and will work in close collaboration with the Careers Consultants. Key Responsibilities: 1. Develop, deliver and evaluate the placement and internship programme To work closely with appropriate departmental academic and administrative staff to promote and discuss suitability of placements in relation to specific disciplines. To devise and maintain systems to ensure that all aspects of the administrative work relating to placement are in place and keep up to date with particular regard to the monitoring and tracking of student placement activity, employer records and central Registry systems. To ensure that employers have current and adequate information about placement benefits and procedures, course provision and the range of services available to them through the Careers Service. To contribute to College, Faculty and Careers Service’s strategy for placement development through generation of new ideas and initiatives, active contribution to relevant meetings and provision of management information and reports. To assist the Director Careers Service achieve placement targets. To monitor national trends and development in work based learning, placement and employability matters and implement best practice at Imperial College. 2. Guidance and support for students To work creatively in promoting the benefits of degree related placement and internships to students and motivate them to develop their employability through accredited placements and other forms of work-based learning from year one to short summer internships. In collaboration with departments and Careers Consultants to help design and deliver a programme of pre-placement support for students undertaking placements as part of their degree programme. To have regular contact with students to discuss a wide range of placement issues regarding applications, interview preparation and employer expectations before and during placement. Assist them with the selection process through methods such as drop in sessions, small and large groups, and one-to-one advice. To provide students with current and adequate information on placement processes, selection procedures and health and safety in the workplace ensuring compliance with all relevant legislation. To deal with student queries and problems relating to placments and internships independently or through liaison with appropriate academic staff. To encourage students to reflect on what they have learned and its value to their subsequent academic work and career by taking part in post-placement meetings and presentations within the academic department. 3. Employer Liaison To devise and implement strategies to increase the number of placement opportunities, including marketing campaigns, campus events and visits to employers. To organise and host meetings with existing and new employers both at College and the employers' premises to exchange information and give advice about placements, College departments, academic courses offered and other Careers Service activities that may be of interest to the employer. To involve employers in events that build student employability and encourage uptake of placements, generate repeat placements, and strengthen relationships with Imperial College. To evaluate the quality and suitability of placement opportunities with regard to relevant Professional Institutions, QAA and discipline requirements. To manage the recruitment process such as co-ordinating the handling of student applications, interview arrangements etc. for employers. To advise employers on issues such as health and safety and equal opportunities, ensuring that all placements are in accordance with Imperial College policies and relevant legislation. To liaise with and contribute to the work of Employer Liaison team including support for all employer based activities on campus. 4. Contribution to the Careers Service and the College To work as part of the Careers Service, supporting delivery of services to students, employers and other College staff where required. Keeping professionally up-to-date e.g. through AGCAS (The Association of Graduate Careers Advisory Services) To observe and comply with all College policies and regulations, for example Health and Safety, Data Protection, etc. To undertake specific safety responsibilities relevant to individual roles, as set out on the College Website Health and Safety Structure and Responsibilities page (http://www3.imperial.ac.uk/safety/policies/organisationandarrangements). Job descriptions cannot be exhaustive and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities. Imperial College is committed to equality of opportunity and to eliminating discrimination. All employees are expected to adhere to the principles set out in its Equal Opportunities in Employment Policy, Promoting Race Equality Policy and all other relevant guidance/practice frameworks. PERSON SPECIFICATION Job Title Careers Service Level Placement & Internship Officer South Kensington 3b QUALIFICATIONS/TRAINING Essential Degree level or other professional qualification A SKILLS/ABILITIES Communication and Customer Focus Essential High level of interpersonal communication, organisational, team working and networking skills including the ability to work with tact and diplomacy in order to form effective partnerships internally and externally. AI Committed to enhancing the employability of students working in a student centred way, building confidence, providing constructive feedback and developing students' ability to succeed in the modern work environment AI Friendliness and approachability with ability to relate to students and employers from diverse backgrounds and understand business needs. AI Commitment to work effectively with other colleagues in the Careers Service to deliver appropriate support and service for all users AI Strong ability to share best practice and identify competitive advantages AI Ability to set personal priorities working with minimum supervision AI Ability to communicate clearly and appropriately, verbally and in writing, adapting style for the appropriate audience AI Commitment to an excellent standard of customer service AI Administration and Organisational Service Delivery Essential Commitment to delivering high quality services for all placement users and a 'can do' approach that will focus on solutions rather than problems AI Excellent organisational skills, ability to prioritise and multi-task to ensure timely delivery of outcomes for students, staff and employers AI Highly proficient in the use of Office packages, database management and able to use and adapt to new technology, particularly e-portfolio packages and social media as required AI Commitment to Equal Opportunities KNOWLEDGE Essential AI An understanding of education systems particularly at HE level AI Insight into business organisation and recruitment practices AI Desirable An understanding of the work of a Careers Service within Higher Education AI Understanding of graduate employability, the labour market and student aspirations and capabilities AI EXPERIENCE Essential Experience of providing a frontline service to students and/or employers AI Experience of providing advice, guidance or training in an educational environment including making presentations and delivering to groups Desirable An understanding of students' and Careers Service users' needs Experience of supporting either students or employers in the graduate recruitment environment AI AI AI ITSkills Essential Experience with MS Office software including Outlook, Word, Access, Excel AI Experience of using other software such as databases, spread sheets, email, Internet and Social Media in a work setting AI Experience of website editing using a content management system AI KEY TO CRITERIA FOR SELECTION A= Application I = Interview