New South Wales Department of Education and Communities State Leadership Fellowship 2009–2010 Florence Ramstead Award Report The educational leadership, authority and accountability of principals in New South Wales public private partnership schools Kerry Poole Principal, Ironbark Ridge Public School New South Wales, Australia State Leadership Fellowship 2009–2010 Florence Ramstead Award Report The educational leadership, authority and accountability of principals in New South Wales public private partnership schools CONTENTS Page Executive summary 3 1. Overview of the research study 4 2. Background information 4 3. Research questions 6 4. Research methodology 6 5. Findings 7 6. Implications for leadership 9 7. Recommendations 10 Acknowledgements 11 Bibliography 12 Appendix 13 State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 2 Executive summary This research explores the role of the principal in public private partnership schools in New South Wales. It focuses on the ability of principals in these schools to exercise authority and to determine if the project, as is often claimed, frees principals to concentrate on the educational leadership of their new school community. The study surveyed principals of New South Wales and Victorian public private partnership schools followed by school visits and interviews. Three public private partnership schools in South Australia were also visited. Interviews were conducted with key departmental personnel in each state Department of Education, in New South Wales, Victoria and South Australia. The Hon John Aquilina MP, who provided the political impetus for the project in New South Wales, was also interviewed. Data collected confirmed the complexity of the role of the principal in establishing a strong community of learners in new schools. Principals of public private partnership schools report benefits in having well built and maintained schools; however, they question the extent of the concept of a ‘partnership’ as each of the main players: Departments of Education, State Treasuries, the private consortium and school principals; have different goals. Perceived difficulties in exercising educational leadership and balancing authority and accountability, can be overcome by Departments of Education using the knowledge, skills and understanding of current principals of public private partnership schools, both to induct and to support, principals subsequently appointed to these schools. Principals’ implicit and explicit knowledge, developed over the length of the contract (now seven years in New South Wales) should be used to inform any subsequent public private partnership projects. A starting point could be the development of a profile of that explains the role of the principal, drawn from the expertise of the experienced public private partnership principals. Of benefit could be the organisation of a national conference of public private partnership principals and department administrators to share their experiences and the understandings gained. The context of principals’ work in all schools, including public private partnership schools, is complex. The Department’s current focus on the assets management aspects of the role and responsibilities of public private partnership principals does not recognise the complexity and range of accountabilities stretching beyond assets management. This research indicates that a broader and more co-ordinated departmental approach is needed when public private partnership schools are established that recognises this complexity and also makes better use of the project’s potential for maximising student enrolment in local public schools. State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 3 1. Overview of the research study This research was undertaken by Kerry Poole, a recipient of the State Leadership Fellowship 2009–2010 Florence Ramstead Award, awarded by the then New South Wales, Department of Education and Training, Deputy Director-General, Schools. This study focused on the educational leadership, authority and accountability of principals in the New Schools Public Private Partnership Projects in New South Wales. The research findings can been used to develop a profile of effective skills and strategies for school leaders in these schools. This will have particular significance as the first cohort of public private partnership principals retire or seek promotion and are replaced by principals new to this type of school. The study also explored the implementation of public private partnership models in South Australia and Victoria in order to provide information which may assist the Department of Education and Training to improve and refine the model further in New South Wales. 2. Background information Since the 1980s there has been a world-wide trend towards private sector investment in public education (Patrinos, Barrera-Osorio, Guaqueta, 2009). The rationale for public private partnership schools in education is based around a political imperative to shift financial risk away from the Government whilst providing core public services. The Report of the Executive Board of the Education International, 2009, found that: ‘Public private partnership schools were firstly promoted strongly under the banner of bringing value for money... and higher efficiency in running quality public services, as well as risk transfer and innovation. Today, the emphasis seems to be more on affordability and value for money.’ (Page 11) This is supported by the New South Wales Treasury’s post implementation review of the public private partnership in December 2005 ‘...schools were delivered some two years earlier, on average, than would have been possible had traditional public sector funding been used.’ There are a number of models of public private partnerships in education as summarised by Latham (2002) and Patrinos, Barrera-Osorio, Guaqueta, (2009). (Appendix1). In each of the three Australian states included in this study an infrastructure services model has been used: ‘The private sector finances, designs and constructs public schools following standards established by the Department of Education and also provides cleaning, maintenance, repair, security, safety, utility and related services for buildings, furniture and equipment until 2032. Private operators receive performance-related monthly payments. At the end of the contract, the buildings will be transferred to the public sector.’ Patrinos, Barrera-Osorio, Guaqueta, page 81, (2009) Public private partnership school projects are relatively new in Australia. The building of schools through the New Schools Public Private Partnership commenced in New South State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 4 Wales in 2003. A total of 20 public private partnership schools were completed by 2009. Similar schools opened in Victoria, South Australia and Queensland in 2010, with more school openings planned for 2011. In New South Wales the consortium in partnership with New South Wales Department of Education and Training comprises Axiom, Spotless as utilities manager and Hansen Yunken (builders of primary schools) and St Hilliers (builders of high schools). The project is underwritten by the Bank of Scotland. The Hon. John Aquilina, Minister for Education from 1995 to 2001, researched public private partnership schools in the United Kingdom, becoming convinced that this was a viable option for New South Wales, particularly to enable the provision of public schools in high population growth areas. In an interview, he stated that the New South Wales education budget was not adequate to cope with the growth pressures for new schools. This form of public private partnership contract provides the infrastructure but even more attractively a 30 year guarantee for provision of security, cleaning and maintenance; aspects that the education budget always struggles to keep pace with in existing schools. Although the main driver of the public private partnership project was financial, Hon. John Aquilina, expressed the belief that being principal of a public private partnership school with security, maintenance and cleaning managed by a utilities company, administrative demands on principals would be reduced but not their ‘control’ of important decisions impacting on their school. This reduced administrative burden would free the principal to concentrate on ‘educational provision’. A joint New South Wales Secondary Principals’ Council and New South Wales Primary Principals’ Association survey (2008) found that principals believed that multiple levels of accountability intensify their workload: ‘Schools now have much more complex systems of communication within Department of Education and Training directorates and regions. This complexity has had its greatest impact on the principal, a person expected to understand, implement and be accountable for all policies and requirements in the school.’ New South Wales Secondary Principals’ Council Position Paper (2009) The Role, Authority, Leadership and Accountability of the Principal, page 4. The impact of the infrastructure services model of public private partnership on the role of the principal has not been evaluated in Australia. It could be argued that as the point of interface between the private consortium and the public education system, principals of public private partnership schools have an even more complex administrative task in terms of authority and accountability than their colleagues in non-public private partnership schools. This research study explored the practical experience of principals in public private partnership schools in New South Wales, Victoria and South Australia in order to gather information that could be used to profile skills and strategies that these principals have found to be effective in their role as educational leaders in public private partnership schools. Given that in many of these new communities, private and catholic schools are also being established, it may be argued that the public private partnership is positioning public schools to ensure ongoing viability by helping to maintain and extend quality educational environments. State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 5 3. Research questions What evidence exists to support Department of Education and Training claims that principals of public private partnership schools will be able to concentrate on educational leadership to a greater degree than their counterparts in non- public private partnership schools? What evidence exists to suggest that the gap between accountability and authority is narrower for principals of public private partnership schools compared to those of non- public private partnership schools? Is there evidence to suggest that public private partnership schools positively position public education for market share in population growth areas and thus make public schools more viable in the long term? How have South Australia and Victoria used a public private partnership school model to improve viability of school communities and strengthen the link between principal accountability and authority? 4. Research methodology Applied research techniques provided the basis of this research using qualitative ethnographic tools including: National and international literature review of public private partnership projects; Surveys of New South Wales and Victorian public private partnership principals; School visits and interviews with principals in public private partnership schools were conducted; eight in New South Wales, two in Victoria and three in South Australia; Mr Mathew Lundgren and Mr Andrew Major of the Victorian Department of Education and Early Childhood Development and Mr Ross Treadwell of South Australian Department of Education and Children's Services were interviewed; Interviews conducted with the Hon. John Aquilina MP and Mr Alastair Hunter, Deputy Director General, Finance and Infrastructure, New South Wales Department of Education and Training. Principals, public private partnership schools: NSW, Victoria, South Australia – Deputy Director-General, Finance and Infrastructure, NSW Department of Education and Training – Director Capital Programs and Asset Services, South Australia Department of Education and Children's Services – Contract Administrator, Partnerships, Victoria in Schools, Department of Education and Early Childhood Development Hon. John Aquilina, MP State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 6 5. Findings Every principal surveyed or interviewed in New South Wales, Victoria and South Australia agreed that the benefits of being the principal of a public private partnership school outweighed any concerns or frustrations that they experienced. In all systems, the relationship between individual principals and their associated Public Private Partnership Units within the Departments of Education was overwhelmingly positive. The same could not be said, however, for the relationship of the principals with the utilities management companies that tended to be the arm of the consortium with which they most closely dealt. There is a clear issue of trust: principals generally do not trust the consortium to act in the best interests of their school communities. There is a widespread belief that given the opportunity, the utilities management company will cut corners. For this reason, principals felt that they needed to spend a considerable amount of time monitoring the compliance of the utilities management company. 5.1 Are principals of public private partnership schools in New South Wales able to concentrate on educational leadership to a greater degree than their counterparts in non- public private partnership schools? The general consensus amongst principals surveyed and interviewed was that the public private partnership does have potential to free principals from assets management concerns. The provision of an on-site handyman or manager who deals with minor maintenance issues was viewed as the most positive aspect of the public private partnership. It is ironic that in New South Wales, it is not a requirement in the contract for there to be a site handyman and the threat of the withdrawal of that person was often pointed out to principals by the Public Private Partnership Unit as a reason for not complaining, especially when site managers took leave and were not replaced. Key findings from interviews with New South Wales public private partnership principals: 89 per cent believe that the project supports the role of the principal as an educational leader 85 per cent felt that being principal of a public private partnership school enables them to devote more time to leading teaching and learning than in a non-public private partnership school 38 per cent believed that the commercial focus of the project sometimes got in the way of educational decision making; however 37 per cent thought that it did not, while 25 per cent were undecided. How principals responded to this last question seemed to be largely dependent on their personal relationship with the utilities management company. There is a perception, supported by observation, that procedures are not applied consistently across all schools and that some schools are treated differently with respect to, for example, project approvals and the co-funding of projects. State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 7 5.2 Is there a gap between authority and accountability for principals of New South Wales public private partnership schools? The following Department of Education and Training accountability areas are consistently raised as matters of particular concern to principals: 1. 2. 3. Occupational Health and Safety: difficulties in compliance due to contractual specifications not matching Department requirements including Emergency Management Plan compliance. Finance: initial issues with access to funds during the school set-up phase; ongoing issues with audit, procurement policy, Treasury Managed Funds and Curriculum-Based Furniture and Equipment purchases and replacement. Assets Management: policies and procedures do not take into account the contractual organisation of public private partnership schools. In each of these areas many principals indicated that there was a lack of clarity and consistency in the application of procedures to public private partnership schools. The Deputy Director-General, Finance and Infrastructure, Mr Alastair Hunter also highlighted this as an area of concern. Key findings from interviews with New South Wales public private partnership principals 86 per cent indicated that the lack of understanding about public private partnership in other directorates of the Department made their work more complex and time consuming 50 per cent believe that as principal they had the same authority in a public private partnership school as in a non-public private partnership school in all areas of accountability, however 50 per cent disagreed or were undecided 67 per cent found that being a principal of a public private partnership school added an additional layer of bureaucracy to negotiate. Surveys and interviews with experienced private public partnership principals in NSW, Victoria and South Australia confirmed that while accountabilities are the same for principals in all schools, they believe that their authority in key areas is not as clear. 5.3 Are public private partnership schools positioned positively to maximise market share in population growth areas? Enrolment growth has been strong in all public private partnership schools, indicating positive strategic positioning of these schools; however, principals do not believe that being a public private partnership school has anything to do with strong enrolment growth. Most principals interviewed believed that their communities enjoyed the new facilities and were happy that they were well maintained. They reported that their communities were unfamiliar with the public private partnership concept and were more likely to be interested in the quality of teaching programs on offer. There is little evidence to suggest that New South Wales Department of Education and Training is working systemically or strategically to alert prospective parents about the State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 8 opening of new schools. This is left largely to principals during a short establishment period. Principals see that there is potential for maximising the positioning of public schools, as opposed to private schools, in their areas. However, much stronger, wellfunded marketing programs would be required. 5.4 Do we have anything to learn in New South Wales from the Victorian and South Australian models? In Victoria and South Australia, the departments of education have taken a proactive approach to informing the community of the establishment of public private partnership schools. This includes dedicated, informative websites and regular media releases with updates such as announcements about the appointment of principals. Principals of public private partnership schools are appointed at least two terms prior to the opening of the schools in Victoria and considerably longer in South Australia. This provides a more appropriate lead time to establish the new schools, hold community meetings and establish a community presence for the school. In Victoria, principals have flexibility in selecting appropriate furniture and equipment for their particular schools. In South Australia current public private partnership schools replace or amalgamate existing schools. This model of community consultation and input into purpose built school design could be further explored should situations arise in New South Wales in which a number of schools in an area are no longer sustainable in terms of enrolment or have reached the point of requiring maintenance beyond the means of the system. Other findings A partnership implies that all parties in the relationship have a common goal. This is never likely to be the case in the New South Wales public private partnership project. The Department sees the public private partnership schools project as a means of establishing schools in areas of rapid population growth and ensuring their maintenance over the length of the contract. The Public Private Partnership Unit aims to make sure the utilities management company adheres to output specifications to satisfy Treasury. The private consortium has a financial imperative to maximise financial returns for its investors. Principals are primarily educational leaders. They feel compelled to spend substantial time ensuring the contractor meets its contractual obligations. As the Hon. John Aquilina pointed out, each of the “main players” have different interpretations of how the relationship should work. 6. Implications for leadership Principals of public private partnership schools in New South Wales are uniquely placed to engage in effective, strategic leadership of new school communities. The New South Wales New Schools Public Private Partnership Project has the potential to substantially free the principal from many of the aspects of organisation, in particular, security, cleaning and maintenance to enable them to concentrate on leading teaching and learning in their school communities. Current principals of public private partnership schools have developed skills and understandings that can be State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 9 documented and form part of the induction for newly appointed principals of public private partnership schools, thus enhancing the leadership capacity of newly appointed principals. Currently, those who make decisions about public private partnership contracts in New South Wales are experts in the field of assets management and tend to see the operation of the schools from this filtered perspective. The reality for principals, however, is that their leadership crosses multiple directorates in the Department, all of which impact on the ability of principals to lead their schools effectively. Contradictory advice, for example, in Occupational Health and Safety compliance issues and unclear advice, such as in the case of finance, results in confusion and mistrust. Time taken by principals to seek clarity and compliance with Department policy in the organisational domains takes valuable time away from educational and strategic domains. The current apparent independence apparent independence of Department of Education and Training Directorates has contributed to principal frustration. This, however, could be overcome if principals were given a formal voice along with Public Private Partnership Unit personnel in the regular meetings with the consortium. Principals’ knowledge and experiences as educational leaders could be used to inform future public private partnership contracts in New South Wales to work towards achieving greater effectiveness. 7. Recommendations That the New South Wales Department of Education and Training: 1. develop a profile of useful skills and understandings of the public private partnership project using the expertise of experienced principals in partnership schools 2. develop an induction program for newly appointed public private partnership principals that is delivered with input from experienced partnership principals 3. organise meetings of all public private partnership principals four times a year 4. include principal representatives in regular meetings with the consortium 5. demonstrate national leadership in this field by co-ordinating a national conference for principals and Public Private Partnership Units, drawing on the specific expertise of personnel in each state 6. recognise the complex and pivotal role of the principal in establishing a new school by ensuring that it is a non-teaching position 7. assist new public private partnership schools to market the schools prior to opening by providing assistance from the Corporate Communications Directorate and Regional Promotions Officers. That the Public Private Partnership Unit (Infrastructure and Finance Directorate): 1. consult with principals to evaluate the New Schools Public Private Partnership Project to identify educational outcomes and inform future contracts 2. develop in consultation with partnership principals, consistent, clear, compliant policies and processes in conjunction with all relevant Department directorates, especially Occupational Health and Safety and Finance, and with principal input to ensure that public private partnership principals have authority over the aspects of State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 10 school accountability for which they are responsible and to ensure transparency and consistency of application. That the New South Wales Primary Principals’ Association and Secondary Principals’ Council: 1. better utilise existing Department consultation mechanisms to ensure that principals of public private partnership schools have a voice in decisions that affect their schools 2. advocate, on behalf of public private partnership principals, with the Infrastructure and Finance Directorate to emphasise the importance of tri-level reform in relation to the public private partnership schools project 3. support leadership sustainability for new principals in public private partnership schools by advocating with the Department to ensure that an effective induction program is undertaken utilising the skills and knowledge of experienced principals from these schools. That the public private partnership principals: 1. develop “Guidelines for newly appointed public private partnership principals” which can form part of the principals’ induction program 2. establish collegial support networks across all public private partnership schools, both nationally and between schools in the same region 3. urgently and strongly request that they have representation at regular meetings with the consortium and that they have input into any future contracts in the project 4. work strategically with the Corporate Communications Directorate of the Department to develop effective marketing and set-up strategies for future public private partnership schools 5. actively encourage the development of newly appointed principals in public private partnership schools by providing professional support and advice in order to enhance leadership capacity and strategic planning so that demands of educational management and leadership are balanced 6. work with the Department to build effective learning environments in new schools that allow educational leaders to focus on developing school cultures with student learning outcomes at their centre. Acknowledgements I would like to acknowledge the generosity of the principals in public private partnership schools in New South Wales, Victoria and South Australia who gave freely of their time and shared their expertise and knowledge. I would also like to acknowledge the willingness of personnel in each state’s education departments for their openness and willingness to participate in this research and The Hon. John Aquilina for his time and ongoing commitment to public education in New South Wales. State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 11 Bibliography Caldwell, Brian J. (2003) A New Vision for Public Schools in Australia. Paper presented at Economic and Social Outlook Conference, Melbourne Dresscher, Walter and Harris, Bob (2009) Public Private Partnerships in Education. Report to the Executive Board of Education International Edsall, Sally (2003) Initial Report on PFI Projects in England, Scotland and Canada. Report to New South Wales TF Council Hall, David, de la Motte, Robin, Davies, Steve (2003) Terminology of Public-Private Partnerships (PPPs). Public Services International Research Unit http://education.qld.gov.au/seqschoolsproject/ http://www.education.vic.gov.au/management/infrastructure/partnerships.htm http://www.educationworks.sa.edu.au Latham, Michael (2002) Achieving Public Private Partnership in the Education Sector. Power point presentation NSW Department of Education and Training (2003) NSW New Schools Privately Financed Project Summary of Contracts. NSW Department of Education and Training NSW Department of Education and Training Public Private Partnership Unit (2009) PPP School Principal’s Reference Manual. NSW Department of Education and Training NSW Secondary Principals’ Council (2009) The Role, Authority, Leadership and Accountability of the Principal. Position Paper NSW Treasury (2005) New Schools Privately Financed Project Post Implementation Review. NSW Treasury Patrinos, Harry, Barrera-Osorio, Felipe and Guaqueta, Juliana (2009) The Role and Impact of Public-Private Partnerships in Education. The World Bank, Washington DC Patrinos, Harry and Sosale, Shobhana (eds) (2007) Mobilising the Private Sector for Public Education. The World Bank, Washington DC State Government Victoria (2009) Partnerships Victoria in Schools Project summary. DEEC in conjunction with the Department of Treasury and Finance Sheil, Christopher (2002) The trouble with Public Private Partnerships: An un-holy alliance. Paper presented at the Evatt Foundation's Breakfast Seminar on Public Private Partnerships at the Southern Cross Hotel, Sydney State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 12 Appendix Appendix 1: Public Private Partnerships School Models. Model Examples of Private Sector Involvement Private Schools Private tuition Examples of school systems 1. Delivery of education Australia, Canada by private providers with (Alberta), Venezuela, government support India 2. Private operation of Public schools operated Argentina, Bolivia, public schools by private organisations Ecuador, Colombia 3. Private sector supply Supply of textbooks, Egypt, Belgium of inputs into education canteen services, build (Flanders), Germany, process and operate buildings Australia, Greece, United Kingdom, Canada 4. Education vouchers Governments or Belgium, Chile, Czech and scholarships foundations provide Republic, Denmark, funding Gambia From:Latham (2002) and Patrinos, Barrera-Osorio, Guaqueta, (2009). Appendix 2: List of most often mentioned issues impacting on principals’ leadership of schools (interview and survey) Lack of understanding about the Public Private Partnerships Project throughout the Department including School Education Directors and other principals Lack of trust in consortiums to make sound decisions affecting schools Constant changing of personnel in Public Private Partnerships Unit and Spotless Lengthy delays on project approvals for minor works such as installation of letterboxes and moving noticeboards Inability to make decisions about equipment and capital works Lack of transparency around decisions that impact on schools Lack of perceived consistency in application of decisions across all Public Private Partnerships Project schools Different financial policies and procedures that do not “fit” with Department expectations Unresolved and ongoing cleaning issues. State Leadership Fellowship 2009–2010 Florence Ramstead Award Report: Kerry Poole 13